{ "timestamp": "2026-03-08 00:01:04.1806", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:01:04.1806", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 00:01:04.1806", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:01:04.1806", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 00:01:04.1806", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 00:01:04.1806", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:01:04.1806", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:01:04.1806", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:01:04.1806", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:01:04.1806", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:01:04.1806", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:01:04.1806", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:01:04.1806", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 00:01:04.1806", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 00:01:04.1806", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 00:01:04.2077", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:01:04.7354", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:01:04.7354", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 00:01:04.7426", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 00:01:04.7426", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:01:05.3219", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:01:05.3219", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 00:01:05.3219", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 00:01:05.3874", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:01:06.0024", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:01:06.0024", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:01:06.0024", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:01:06.0024", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:01:06.0024", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:01:06.0024", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:01:06.0024", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 00:01:06.0024", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 00:01:06.0099", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 00:01:06.0099", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 00:01:06.0099", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:01:06.0099", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:04:04.1610", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:04:04.1610", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 00:04:04.1693", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:04:04.1693", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 00:04:04.1693", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 00:04:04.1693", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:04:04.1693", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:04:04.1693", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:04:04.1693", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:04:04.1693", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:04:04.1693", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:04:04.1693", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:04:04.1693", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 00:04:04.1693", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 00:04:04.1693", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 00:04:04.1835", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:04:04.7150", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:04:04.7150", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 00:04:04.7150", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 00:04:04.7326", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:04:05.2907", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:04:05.2907", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 00:04:05.2907", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 00:04:05.3096", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:04:05.9071", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:04:05.9071", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:04:05.9071", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:04:05.9071", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:04:05.9071", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:04:05.9071", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:04:05.9071", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 00:04:05.9071", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 00:04:05.9134", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 00:04:05.9134", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 00:04:05.9134", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:04:05.9134", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:07:04.2357", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:07:04.2357", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 00:07:04.2403", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:07:04.2403", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 00:07:04.2403", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 00:07:04.2403", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:07:04.2403", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:07:04.2403", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:07:04.2403", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:07:04.2403", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:07:04.2403", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:07:04.2403", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:07:04.2403", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 00:07:04.2403", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 00:07:04.2403", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 00:07:04.2646", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:07:04.7856", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:07:04.7856", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 00:07:04.7856", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 00:07:04.8017", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:07:05.3430", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:07:05.3458", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 00:07:05.3458", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 00:07:05.3458", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:07:05.9372", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:07:05.9422", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:07:05.9422", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:07:05.9422", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:07:05.9422", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:07:05.9422", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:07:05.9422", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 00:07:05.9422", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 00:07:05.9422", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 00:07:05.9422", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 00:07:05.9422", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:07:05.9422", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:48.5444", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:48.5444", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18710\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:09:48.5501", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:48.5501", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:48.5501", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00009#" } { "timestamp": "2026-03-08 00:09:48.5501", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00009" } { "timestamp": "2026-03-08 00:09:48.5501", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:09:48.5501", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:48.5501", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:48.5501", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:48.5617", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:48.6518", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00009\\n
\\n Description:<\/b> Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623140,\"createdOn\":\"2026-03-08T00:09:48.650Z\",\"updatedOn\":\"2026-03-08T00:09:48.650Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:48.6518", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:48.6518", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:48.6518", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:09:48.6593", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:09:48.6593", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00009\"},{\"type\":\"text\",\"text\":\"Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:48.7889", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:48.7889", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:09:48.7889", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:48.7889", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:48.7889", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:48.7889", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18766\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:09:48.7889", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:48.7889", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:48.7889", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00007#" } { "timestamp": "2026-03-08 00:09:48.7889", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00007" } { "timestamp": "2026-03-08 00:09:48.8043", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:09:48.8043", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:48.8043", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:48.8043", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:48.8043", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:48.8916", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623142,\"createdOn\":\"2026-03-08T00:09:48.891Z\",\"updatedOn\":\"2026-03-08T00:09:48.891Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:48.8916", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:48.8916", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:48.8916", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:09:48.8916", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:09:48.8916", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:48.9872", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:48.9872", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:09:48.9872", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:48.9872", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:48.9872", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:48.9872", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18835\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00027\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:09:48.9999", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:48.9999", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:48.9999", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00027#" } { "timestamp": "2026-03-08 00:09:48.9999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00027" } { "timestamp": "2026-03-08 00:09:48.9999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:09:48.9999", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:48.9999", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:48.9999", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:48.9999", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:49.0993", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00027\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00027\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623144,\"createdOn\":\"2026-03-08T00:09:49.098Z\",\"updatedOn\":\"2026-03-08T00:09:49.098Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:49.0993", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:49.0993", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:49.0993", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:09:49.1130", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:09:49.1130", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00027\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:49.2017", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:49.2017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:09:49.2017", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:49.2017", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:49.2037", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:49.2037", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18839\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:09:49.2037", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:49.2037", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:49.2037", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00028#" } { "timestamp": "2026-03-08 00:09:49.2037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00028" } { "timestamp": "2026-03-08 00:09:49.2231", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:09:49.2231", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:49.2231", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:49.2231", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:49.2231", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:49.3116", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623146,\"createdOn\":\"2026-03-08T00:09:49.310Z\",\"updatedOn\":\"2026-03-08T00:09:49.310Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:49.3116", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:49.3116", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:49.3116", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:09:49.3277", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:09:49.3277", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:49.4169", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:49.4169", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:09:49.4169", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:49.4169", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:49.4169", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:49.4169", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18861\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:09:49.4255", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:49.4255", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:49.4255", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00021#" } { "timestamp": "2026-03-08 00:09:49.4255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00021" } { "timestamp": "2026-03-08 00:09:49.4371", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:09:49.4371", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:49.4371", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:49.4371", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:49.4371", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:49.5233", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623148,\"createdOn\":\"2026-03-08T00:09:49.524Z\",\"updatedOn\":\"2026-03-08T00:09:49.524Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:49.5233", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:49.5233", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:49.5233", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:09:49.5339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:09:49.5339", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:49.6189", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:49.6189", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:09:49.6189", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:49.6189", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:49.6251", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:49.6251", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18925\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00035\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:09:49.6251", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:49.6251", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:49.6251", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00035#" } { "timestamp": "2026-03-08 00:09:49.6251", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00035" } { "timestamp": "2026-03-08 00:09:49.6460", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:09:49.6460", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:49.6460", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:49.6460", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:49.6460", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:49.7318", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00035\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00035\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623150,\"createdOn\":\"2026-03-08T00:09:49.732Z\",\"updatedOn\":\"2026-03-08T00:09:49.732Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:49.7318", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:49.7318", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:49.7350", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:09:49.7350", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:09:49.7350", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00035\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:49.8359", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:49.8359", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:09:49.8359", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:49.8359", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:49.8359", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:49.8359", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19057\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00041\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:09:49.8428", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:49.8428", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:49.8428", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00041#" } { "timestamp": "2026-03-08 00:09:49.8428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00041" } { "timestamp": "2026-03-08 00:09:49.8428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:09:49.8428", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:49.8428", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:49.8428", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:49.8428", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:49.9419", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00041\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00041\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623152,\"createdOn\":\"2026-03-08T00:09:49.940Z\",\"updatedOn\":\"2026-03-08T00:09:49.940Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:49.9419", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:49.9419", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:49.9419", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:09:49.9564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:09:49.9564", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00041\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:50.0432", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:50.0432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:09:50.0432", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:50.0432", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:50.0432", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:50.0432", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19066\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00044\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:09:50.0545", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:50.0545", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:50.0545", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00044#" } { "timestamp": "2026-03-08 00:09:50.0545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00044" } { "timestamp": "2026-03-08 00:09:50.0655", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:09:50.0655", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:50.0655", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:50.0655", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:50.0655", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:50.1474", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00044\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00044\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623154,\"createdOn\":\"2026-03-08T00:09:50.152Z\",\"updatedOn\":\"2026-03-08T00:09:50.152Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:50.1474", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:50.1474", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:50.1474", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:09:50.1655", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:09:50.1655", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00044\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:50.2531", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:50.2531", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:09:50.2531", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:50.2531", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:50.2531", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:50.2531", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19074\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:09:50.2531", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:50.2531", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:50.2531", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00048#" } { "timestamp": "2026-03-08 00:09:50.2531", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00048" } { "timestamp": "2026-03-08 00:09:50.2694", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:09:50.2694", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:50.2694", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:50.2694", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:50.2694", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:50.3576", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623156,\"createdOn\":\"2026-03-08T00:09:50.356Z\",\"updatedOn\":\"2026-03-08T00:09:50.356Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:50.3576", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:50.3593", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:50.3593", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:09:50.3764", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:09:50.3764", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:50.4651", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:50.4651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:09:50.4651", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:50.4651", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:50.4651", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:50.4651", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:09:50.4763", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:50.4763", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:50.4763", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00002#" } { "timestamp": "2026-03-08 00:09:50.4763", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00002" } { "timestamp": "2026-03-08 00:09:50.4869", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:09:50.4869", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:50.4869", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:50.4869", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:50.4869", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:50.5744", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> dhruv pahadia\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623158,\"createdOn\":\"2026-03-08T00:09:50.573Z\",\"updatedOn\":\"2026-03-08T00:09:50.573Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:50.5744", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:50.5744", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:50.5744", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:09:50.5885", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:09:50.5885", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"dhruv pahadia\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:50.6788", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:50.6788", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:09:50.6788", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:50.6788", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:50.6788", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:50.6788", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19092\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:09:50.6868", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:50.6868", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:50.6868", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00001#" } { "timestamp": "2026-03-08 00:09:50.6868", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00001" } { "timestamp": "2026-03-08 00:09:50.6868", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:09:50.6868", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:50.6868", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:50.6868", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:50.6868", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:50.7840", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tick-cat-without-checklist\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623160,\"createdOn\":\"2026-03-08T00:09:50.784Z\",\"updatedOn\":\"2026-03-08T00:09:50.784Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:50.7840", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:50.7840", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:50.7840", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:09:50.8007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:09:50.8007", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tick-cat-without-checklist\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:50.8894", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:50.8894", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:09:50.8894", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:50.8894", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:50.8894", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:50.8894", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19108\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:09:50.8894", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:50.8894", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:50.8894", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00004#" } { "timestamp": "2026-03-08 00:09:50.8894", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00004" } { "timestamp": "2026-03-08 00:09:50.9075", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:09:50.9075", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:50.9075", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:50.9075", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:50.9075", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:50.9912", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00004\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623162,\"createdOn\":\"2026-03-08T00:09:50.995Z\",\"updatedOn\":\"2026-03-08T00:09:50.995Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:50.9912", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:50.9912", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:50.9912", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:09:51.0057", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:09:51.0057", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00004\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:51.0953", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:51.0953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:09:51.0953", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:51.0953", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:51.0953", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:51.0953", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19110\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:09:51.0953", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:51.0953", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:51.0953", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00006#" } { "timestamp": "2026-03-08 00:09:51.0953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00006" } { "timestamp": "2026-03-08 00:09:51.1173", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:09:51.1173", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:51.1173", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:51.1173", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:51.1173", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:51.2074", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623164,\"createdOn\":\"2026-03-08T00:09:51.206Z\",\"updatedOn\":\"2026-03-08T00:09:51.206Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:51.2074", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:51.2074", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:51.2074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:09:51.2209", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:09:51.2209", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:51.3092", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:51.3092", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:09:51.3092", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:51.3092", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:51.3092", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:51.3092", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:09:51.3143", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:51.3143", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:51.3143", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00007#" } { "timestamp": "2026-03-08 00:09:51.3143", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00007" } { "timestamp": "2026-03-08 00:09:51.3143", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:09:51.3143", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:51.3143", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:51.3143", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:51.3143", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:51.4121", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623166,\"createdOn\":\"2026-03-08T00:09:51.412Z\",\"updatedOn\":\"2026-03-08T00:09:51.412Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:51.4121", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:51.4121", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:51.4121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:09:51.4271", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:09:51.4271", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:51.5162", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:51.5162", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:09:51.5162", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:51.5162", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:51.5162", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:51.5162", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21204\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:09:51.5162", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:51.5162", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:51.5162", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00048#" } { "timestamp": "2026-03-08 00:09:51.5162", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00048" } { "timestamp": "2026-03-08 00:09:51.5391", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:09:51.5391", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:51.5391", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:51.5391", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:51.5391", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:51.6267", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623168,\"createdOn\":\"2026-03-08T00:09:51.626Z\",\"updatedOn\":\"2026-03-08T00:09:51.626Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:51.6267", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:51.6267", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:51.6267", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:09:51.6472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:09:51.6472", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:51.7339", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:51.7339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:09:51.7339", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:51.7339", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:51.7339", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:51.7339", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00289\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:09:51.7339", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:51.7339", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:51.7339", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00289#" } { "timestamp": "2026-03-08 00:09:51.7339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00289" } { "timestamp": "2026-03-08 00:09:51.7508", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:09:51.7508", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:51.7508", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:51.7508", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:51.7508", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:51.8401", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00289\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00289\\n
\\n Description:<\/b> ubernnvuebvejvbejkneve\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623170,\"createdOn\":\"2026-03-08T00:09:51.838Z\",\"updatedOn\":\"2026-03-08T00:09:51.838Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:51.8401", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:51.8401", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:51.8401", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:09:51.8561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:09:51.8561", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00289\"},{\"type\":\"text\",\"text\":\"ubernnvuebvejvbejkneve\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:51.9566", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:51.9566", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:09:51.9566", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:51.9566", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:51.9566", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:51.9566", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21190\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 00:09:51.9676", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:51.9676", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:51.9676", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00039#" } { "timestamp": "2026-03-08 00:09:51.9676", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00039" } { "timestamp": "2026-03-08 00:09:51.9676", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:09:51.9676", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:51.9676", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:51.9676", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:51.9676", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:52.0626", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623172,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:09:52.066Z\",\"updatedOn\":\"2026-03-08T00:09:52.066Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:52.0626", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:52.0626", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:52.0626", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:09:52.0785", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:09:52.0785", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:52.1744", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:52.1744", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:09:52.1744", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:52.1744", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:52.1744", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:52.1744", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48031\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 00:09:52.1744", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:52.1744", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:52.1744", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00022#" } { "timestamp": "2026-03-08 00:09:52.1744", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00022" } { "timestamp": "2026-03-08 00:09:52.1929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:09:52.1929", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:52.1929", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:52.1929", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:52.1929", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:52.2808", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00022\\n
\\n Description:<\/b> Testing\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623174,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:09:52.280Z\",\"updatedOn\":\"2026-03-08T00:09:52.280Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:52.2808", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:52.2808", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:52.2808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:09:52.2808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:09:52.2808", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00022\"},{\"type\":\"text\",\"text\":\"Testing\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:52.3783", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:52.3783", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:09:52.3783", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:52.3783", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:52.3783", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:52.3783", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48028\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 00:09:52.3783", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:52.3783", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:52.3783", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00021#" } { "timestamp": "2026-03-08 00:09:52.3783", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00021" } { "timestamp": "2026-03-08 00:09:52.3936", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:09:52.3936", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:52.3936", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:52.3936", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:52.3936", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:52.4816", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00021\\n
\\n Description:<\/b> Test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623176,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:09:52.480Z\",\"updatedOn\":\"2026-03-08T00:09:52.480Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:52.4816", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:52.4816", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:52.4816", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:09:52.4902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:09:52.4902", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00021\"},{\"type\":\"text\",\"text\":\"Test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:52.5772", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:52.5772", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:09:52.5772", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:52.5772", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:52.5772", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:52.5772", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48026\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 00:09:52.5772", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:52.5772", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:52.5772", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00037#" } { "timestamp": "2026-03-08 00:09:52.5772", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00037" } { "timestamp": "2026-03-08 00:09:52.5978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:09:52.5978", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:52.5978", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:52.5978", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:52.5978", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:52.6862", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00037\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623178,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:09:52.686Z\",\"updatedOn\":\"2026-03-08T00:09:52.686Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:52.6862", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:52.6862", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:52.6862", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:09:52.6969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:09:52.6969", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00037\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:52.7833", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:52.7833", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:09:52.7833", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:52.7833", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:52.7833", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:52.7833", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"27042\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 00:09:52.7833", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:52.7833", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:52.7833", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00010#" } { "timestamp": "2026-03-08 00:09:52.7833", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00010" } { "timestamp": "2026-03-08 00:09:52.7994", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:09:52.7994", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:52.7994", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:52.7994", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:52.7994", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:52.9019", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623180,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:09:52.895Z\",\"updatedOn\":\"2026-03-08T00:09:52.895Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:52.9019", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:52.9019", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:52.9019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:09:52.9129", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:09:52.9129", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:53.0090", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:53.0090", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:09:53.0090", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:53.0090", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:53.0090", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:53.0090", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21300\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00084\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 00:09:53.0194", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:53.0194", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:53.0194", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00084#" } { "timestamp": "2026-03-08 00:09:53.0194", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00084" } { "timestamp": "2026-03-08 00:09:53.0392", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:09:53.0392", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:53.0392", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:53.0392", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:53.0392", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:53.1305", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00084\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00084\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623182,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:09:53.129Z\",\"updatedOn\":\"2026-03-08T00:09:53.129Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:53.1305", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:53.1305", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:53.1305", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:09:53.1400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:09:53.1400", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00084\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:53.2275", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:53.2275", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:09:53.2275", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:53.2275", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:53.2275", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:53.2275", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21287\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00077\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 00:09:53.2275", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:53.2275", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:53.2275", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00077#" } { "timestamp": "2026-03-08 00:09:53.2275", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00077" } { "timestamp": "2026-03-08 00:09:53.2419", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:09:53.2419", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:53.2419", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:53.2419", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:53.2419", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:53.3302", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00077\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00077\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623184,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:09:53.329Z\",\"updatedOn\":\"2026-03-08T00:09:53.329Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:53.3302", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:53.3302", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:53.3302", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:09:53.3302", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:09:53.3302", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00077\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:53.4281", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:53.4281", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:09:53.4281", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:53.4281", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:53.4281", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:53.4281", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21193\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00042\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 00:09:53.4281", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:53.4281", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:53.4281", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00042#" } { "timestamp": "2026-03-08 00:09:53.4281", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00042" } { "timestamp": "2026-03-08 00:09:53.4468", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:09:53.4468", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:53.4468", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:53.4468", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:53.4468", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:53.5360", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00042\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00042\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623186,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:09:53.535Z\",\"updatedOn\":\"2026-03-08T00:09:53.535Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:53.5360", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:53.5360", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:53.5360", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:09:53.5360", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:09:53.5360", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00042\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:53.6334", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:53.6334", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:09:53.6334", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:53.6334", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:09:53.6334", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:09:53.6334", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21191\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00040\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 00:09:53.6439", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:09:53.6439", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:53.6439", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00040#" } { "timestamp": "2026-03-08 00:09:53.6439", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00040" } { "timestamp": "2026-03-08 00:09:53.6595", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:09:53.6595", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:09:53.6595", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:09:53.6595", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:09:53.6595", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:09:53.7419", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00040\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00040\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623188,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:09:53.746Z\",\"updatedOn\":\"2026-03-08T00:09:53.746Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:09:53.7419", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:09:53.7419", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:09:53.7419", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:09:53.7577", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:09:53.7577", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00040\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:09:53.8449", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:09:53.8449", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:09:53.8449", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:09:53.8449", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:10:04.1518", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:10:04.1518", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 00:10:04.1584", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:10:04.1584", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 00:10:04.1584", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 00:10:04.1584", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:10:04.1584", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:10:04.1584", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:10:04.1584", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:10:04.1584", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:10:04.1584", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:10:04.1584", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:10:04.1584", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 00:10:04.1584", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 00:10:04.1584", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 00:10:04.1810", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:10:04.7161", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:10:04.7179", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 00:10:04.7179", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 00:10:04.7179", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:10:05.2888", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:10:05.2888", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 00:10:05.2888", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 00:10:05.3051", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:10:05.9162", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:10:05.9162", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:10:05.9162", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:10:05.9162", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:10:05.9162", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:10:05.9162", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:10:05.9207", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 00:10:05.9207", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 00:10:05.9207", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 00:10:05.9207", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 00:10:05.9207", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:10:05.9207", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:13:04.2032", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:13:04.2032", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 00:13:04.2032", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:13:04.2032", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 00:13:04.2032", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 00:13:04.2032", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:13:04.2032", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:13:04.2032", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:13:04.2032", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:13:04.2032", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:13:04.2032", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:13:04.2032", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:13:04.2032", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 00:13:04.2032", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 00:13:04.2147", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 00:13:04.2341", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:13:04.7509", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:13:04.7509", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 00:13:04.7509", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 00:13:04.7724", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:13:05.3371", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:13:05.3393", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 00:13:05.3393", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 00:13:05.3555", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:13:05.9476", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:13:05.9504", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:13:05.9504", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:13:05.9504", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:13:05.9504", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:13:05.9504", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:13:05.9504", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 00:13:05.9504", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 00:13:05.9504", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 00:13:05.9504", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 00:13:05.9504", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:13:05.9504", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:16:04.1460", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:16:04.1460", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 00:16:04.1523", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:16:04.1523", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 00:16:04.1523", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 00:16:04.1523", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:16:04.1523", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:16:04.1523", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:16:04.1523", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:16:04.1523", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:16:04.1523", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:16:04.1523", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:16:04.1523", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 00:16:04.1523", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 00:16:04.1523", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 00:16:04.1725", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:16:04.6898", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:16:04.6898", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 00:16:04.6898", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 00:16:04.7086", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:16:05.2571", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:16:05.2600", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 00:16:05.2600", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 00:16:05.2600", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:16:05.8828", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:16:05.8828", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:16:05.8828", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:16:05.8828", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:16:05.8828", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:16:05.8828", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:16:05.8828", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 00:16:05.8828", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 00:16:05.8828", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 00:16:05.8828", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 00:16:05.8828", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:16:05.8828", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:19:04.1641", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:19:04.1641", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 00:19:04.1641", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:19:04.1641", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 00:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 00:19:04.1641", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 00:19:04.1778", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 00:19:04.1778", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 00:19:04.1999", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:19:04.7322", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:19:04.7322", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 00:19:04.7322", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 00:19:04.7501", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:19:05.3225", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:19:05.3225", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 00:19:05.3225", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 00:19:05.3380", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:19:05.9448", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:19:05.9448", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:19:05.9448", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:19:05.9448", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:19:05.9448", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:19:05.9448", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:19:05.9448", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 00:19:05.9448", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 00:19:05.9448", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 00:19:05.9448", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 00:19:05.9599", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:19:05.9599", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:22:04.2740", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:22:04.2740", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 00:22:04.2740", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:22:04.2740", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 00:22:04.2740", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 00:22:04.2740", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:22:04.2740", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:22:04.2740", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:22:04.2740", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:22:04.2740", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:22:04.2740", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:22:04.2740", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:22:04.2740", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 00:22:04.2865", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 00:22:04.2865", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 00:22:04.3175", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:22:04.8661", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:22:04.8661", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 00:22:04.8661", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 00:22:04.8841", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:22:05.4513", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:22:05.4573", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 00:22:05.4573", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 00:22:05.4573", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:22:06.0574", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:22:06.0574", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:22:06.0574", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:22:06.0574", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:22:06.0574", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:22:06.0574", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:22:06.0574", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 00:22:06.0574", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 00:22:06.0650", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 00:22:06.0650", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 00:22:06.0650", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:22:06.0650", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:24:48.5437", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:24:48.5437", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18702\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:24:48.5498", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:24:48.5498", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:24:48.5498", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00030#" } { "timestamp": "2026-03-08 00:24:48.5498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00030" } { "timestamp": "2026-03-08 00:24:48.5498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:24:48.5498", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:24:48.5498", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:24:48.5498", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:24:48.5498", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:24:48.6932", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00030\\n
\\n Description:<\/b> Issue with lot of UI in everywhere\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623190,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:24:48.691Z\",\"updatedOn\":\"2026-03-08T00:24:48.691Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:24:48.6932", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:24:48.6932", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:24:48.6932", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:24:48.7045", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:24:48.7045", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00030\"},{\"type\":\"text\",\"text\":\"Issue with lot of UI in everywhere\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:24:48.7933", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:24:48.7933", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:24:48.7933", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:24:48.7933", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:24:48.7933", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:24:48.7933", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18719\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:24:48.7978", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:24:48.7978", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:24:48.7978", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00011#" } { "timestamp": "2026-03-08 00:24:48.7978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00011" } { "timestamp": "2026-03-08 00:24:48.8178", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:24:48.8178", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:24:48.8178", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:24:48.8178", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:24:48.8178", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:24:48.9034", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00011\\n
\\n Description:<\/b> This is the testing of a safety alert after Raj made all changes.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623192,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:24:48.905Z\",\"updatedOn\":\"2026-03-08T00:24:48.905Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:24:48.9034", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:24:48.9071", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:24:48.9071", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:24:48.9071", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:24:48.9071", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00011\"},{\"type\":\"text\",\"text\":\"This is the testing of a safety alert after Raj made all changes.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:24:49.0031", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:24:49.0031", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:24:49.0031", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:24:49.0031", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:24:49.0031", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:24:49.0031", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22333\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:24:49.0159", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:24:49.0159", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:24:49.0159", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00004#" } { "timestamp": "2026-03-08 00:24:49.0159", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00004" } { "timestamp": "2026-03-08 00:24:49.0159", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:24:49.0159", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:24:49.0159", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:24:49.0159", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:24:49.0159", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:24:49.1168", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00004\\n
\\n Description:<\/b> EWD\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623194,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:24:49.115Z\",\"updatedOn\":\"2026-03-08T00:24:49.115Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:24:49.1168", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:24:49.1168", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:24:49.1168", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:24:49.1301", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:24:49.1301", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00004\"},{\"type\":\"text\",\"text\":\"EWD\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:24:49.2157", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:24:49.2157", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:24:49.2157", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:24:49.2157", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:24:49.2157", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:24:49.2157", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22141\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 00:24:49.2236", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:24:49.2236", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:24:49.2236", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00069#" } { "timestamp": "2026-03-08 00:24:49.2236", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00069" } { "timestamp": "2026-03-08 00:24:49.2336", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:24:49.2336", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:24:49.2336", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:24:49.2336", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:24:49.2336", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:24:49.3144", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00069\\n
\\n Description:<\/b> test noti\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623196,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:24:49.320Z\",\"updatedOn\":\"2026-03-08T00:24:49.320Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:24:49.3144", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:24:49.3144", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:24:49.3144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:24:49.3418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:24:49.3424", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00069\"},{\"type\":\"text\",\"text\":\"test noti\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:24:49.4291", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:24:49.4291", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:24:49.4291", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:24:49.4291", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:25:04.1579", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:25:04.1579", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 00:25:04.1579", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:25:04.1579", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 00:25:04.1579", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 00:25:04.1579", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:25:04.1579", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:25:04.1579", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:25:04.1579", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:25:04.1579", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:25:04.1579", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:25:04.1579", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:25:04.1579", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 00:25:04.1579", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 00:25:04.1700", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 00:25:04.1859", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:25:04.7181", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:25:04.7181", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 00:25:04.7181", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 00:25:04.7339", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:25:05.2866", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:25:05.2866", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 00:25:05.2866", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 00:25:05.3023", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:25:05.8937", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:25:05.8937", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:25:05.8937", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:25:05.8937", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:25:05.8937", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:25:05.8937", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:25:05.8937", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 00:25:05.8937", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 00:25:05.9050", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 00:25:05.9050", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 00:25:05.9050", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:25:05.9050", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:28:04.3035", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:28:04.3035", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 00:28:04.3094", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:28:04.3094", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 00:28:04.3094", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 00:28:04.3094", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:28:04.3094", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:28:04.3094", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:28:04.3094", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:28:04.3094", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:28:04.3094", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:28:04.3094", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:28:04.3094", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 00:28:04.3094", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 00:28:04.3094", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 00:28:04.3294", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:28:04.8663", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:28:04.8663", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 00:28:04.8703", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 00:28:04.8703", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:28:05.4474", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:28:05.4495", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 00:28:05.4495", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 00:28:05.4668", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:28:06.0458", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:28:06.0458", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:28:06.0458", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:28:06.0458", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:28:06.0458", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:28:06.0458", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:28:06.0458", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 00:28:06.0458", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 00:28:06.0458", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 00:28:06.0574", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 00:28:06.0574", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:28:06.0574", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:31:04.1450", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:31:04.1450", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 00:31:04.1496", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:31:04.1496", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 00:31:04.1496", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 00:31:04.1496", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:31:04.1496", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:31:04.1496", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:31:04.1496", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:31:04.1496", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:31:04.1496", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:31:04.1496", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:31:04.1496", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 00:31:04.1496", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 00:31:04.1496", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 00:31:04.1671", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:31:04.6915", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:31:04.6915", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 00:31:04.6915", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 00:31:04.7096", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:31:05.2613", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:31:05.2613", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 00:31:05.2613", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 00:31:05.2799", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:31:05.8507", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:31:05.8539", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:31:05.8539", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:31:05.8539", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:31:05.8539", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:31:05.8539", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:31:05.8539", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 00:31:05.8539", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 00:31:05.8539", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 00:31:05.8539", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 00:31:05.8539", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:31:05.8539", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:34:04.1513", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:34:04.1513", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 00:34:04.1513", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:34:04.1513", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 00:34:04.1513", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 00:34:04.1513", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:34:04.1606", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:34:04.1606", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:34:04.1606", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:34:04.1606", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:34:04.1606", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:34:04.1606", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:34:04.1606", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 00:34:04.1606", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 00:34:04.1606", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 00:34:04.1854", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:34:04.7159", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:34:04.7159", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 00:34:04.7159", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 00:34:04.7316", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:34:05.2868", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:34:05.2868", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 00:34:05.2868", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 00:34:05.3021", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:34:05.9020", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:34:05.9020", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:34:05.9020", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:34:05.9020", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:34:05.9020", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:34:05.9020", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:34:05.9020", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 00:34:05.9020", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 00:34:05.9020", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 00:34:05.9109", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 00:34:05.9109", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:34:05.9109", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:37:04.1932", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:37:04.1932", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 00:37:04.1932", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:37:04.1932", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 00:37:04.1932", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 00:37:04.1932", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:37:04.1932", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:37:04.1932", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:37:04.1932", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:37:04.1932", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:37:04.1932", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:37:04.1932", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:37:04.1932", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 00:37:04.2109", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 00:37:04.2109", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 00:37:04.2241", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:37:04.7480", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:37:04.7480", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 00:37:04.7517", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 00:37:04.7517", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:37:05.3226", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:37:05.3226", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 00:37:05.3226", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 00:37:05.3369", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:37:05.9446", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:37:05.9446", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:37:05.9446", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:37:05.9446", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:37:05.9446", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:37:05.9446", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:37:05.9446", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 00:37:05.9446", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 00:37:05.9446", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 00:37:05.9547", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 00:37:05.9547", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:37:05.9547", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:39:49.6077", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:39:49.6077", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:39:49.6077", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:39:49.6077", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:49.6077", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00021#" } { "timestamp": "2026-03-08 00:39:49.6077", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00021" } { "timestamp": "2026-03-08 00:39:49.6238", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:39:49.6238", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:39:49.6238", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:39:49.6238", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:39:49.6238", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:39:49.7562", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623198,\"createdOn\":\"2026-03-08T00:39:49.754Z\",\"updatedOn\":\"2026-03-08T00:39:49.754Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:39:49.7562", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:39:49.7562", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:39:49.7562", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:39:49.7658", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:39:49.7658", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:39:49.8643", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:39:49.8643", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:39:49.8643", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:49.8643", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:39:49.8643", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:39:49.8643", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22173\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00297\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:39:49.8759", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:39:49.8759", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:49.8759", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00297#" } { "timestamp": "2026-03-08 00:39:49.8759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00297" } { "timestamp": "2026-03-08 00:39:49.9263", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:39:49.9263", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:39:49.9263", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:39:49.9263", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:39:49.9263", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:39:50.0180", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00297\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00297\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623200,\"createdOn\":\"2026-03-08T00:39:50.015Z\",\"updatedOn\":\"2026-03-08T00:39:50.015Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:39:50.0180", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:39:50.0180", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:39:50.0180", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:39:50.0450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:39:50.0450", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00297\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:39:50.1438", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:39:50.1438", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:39:50.1438", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:50.1438", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:39:50.1438", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:39:50.1438", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22295\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:39:50.1438", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:39:50.1438", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:50.1438", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00002#" } { "timestamp": "2026-03-08 00:39:50.1438", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00002" } { "timestamp": "2026-03-08 00:39:50.1608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:39:50.1608", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:39:50.1608", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:39:50.1608", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:39:50.1608", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:39:50.2484", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00002\\n
\\n Description:<\/b> NA\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623202,\"createdOn\":\"2026-03-08T00:39:50.247Z\",\"updatedOn\":\"2026-03-08T00:39:50.247Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:39:50.2484", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:39:50.2484", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:39:50.2484", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:39:50.2484", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:39:50.2484", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00002\"},{\"type\":\"text\",\"text\":\"NA\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:39:50.3562", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:39:50.3562", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:39:50.3575", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:50.3575", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:39:50.3575", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:39:50.3575", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"24288\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00023\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:39:50.3575", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:39:50.3575", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:50.3575", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00023#" } { "timestamp": "2026-03-08 00:39:50.3575", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00023" } { "timestamp": "2026-03-08 00:39:50.3969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:39:50.3969", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:39:50.3969", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:39:50.3969", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:39:50.3969", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:39:50.4848", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00023\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00023\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623204,\"createdOn\":\"2026-03-08T00:39:50.483Z\",\"updatedOn\":\"2026-03-08T00:39:50.483Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:39:50.4848", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:39:50.4848", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:39:50.4848", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:39:50.4848", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:39:50.4848", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00023\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:39:50.5838", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:39:50.5838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:39:50.5838", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:50.5838", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:39:50.5838", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:39:50.5838", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00093\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:39:50.5838", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:39:50.5838", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:50.5838", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00093#" } { "timestamp": "2026-03-08 00:39:50.5838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00093" } { "timestamp": "2026-03-08 00:39:50.5996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:39:50.5996", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:39:50.5996", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:39:50.5996", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:39:50.5996", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:39:50.6889", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00093\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00093\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623206,\"createdOn\":\"2026-03-08T00:39:50.687Z\",\"updatedOn\":\"2026-03-08T00:39:50.687Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:39:50.6889", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:39:50.6889", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:39:50.6889", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:39:50.7221", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:39:50.7221", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00093\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:39:50.8084", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:39:50.8084", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:39:50.8084", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:50.8084", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:39:50.8105", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:39:50.8105", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21684\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00151\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:39:50.8105", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:39:50.8105", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:50.8105", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00151#" } { "timestamp": "2026-03-08 00:39:50.8105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00151" } { "timestamp": "2026-03-08 00:39:50.8276", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:39:50.8276", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:39:50.8276", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:39:50.8276", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:39:50.8276", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:39:50.9153", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00151\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00151\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623208,\"createdOn\":\"2026-03-08T00:39:50.914Z\",\"updatedOn\":\"2026-03-08T00:39:50.914Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:39:50.9153", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:39:50.9153", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:39:50.9153", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:39:50.9434", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:39:50.9434", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00151\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:39:51.0310", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:39:51.0310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:39:51.0310", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:51.0310", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:39:51.0310", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:39:51.0310", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21785\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00192\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:39:51.0310", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:39:51.0310", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:51.0310", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00192#" } { "timestamp": "2026-03-08 00:39:51.0310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00192" } { "timestamp": "2026-03-08 00:39:51.0504", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:39:51.0504", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:39:51.0504", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:39:51.0504", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:39:51.0504", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:39:51.1409", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00192\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00192\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623210,\"createdOn\":\"2026-03-08T00:39:51.140Z\",\"updatedOn\":\"2026-03-08T00:39:51.140Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:39:51.1409", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:39:51.1409", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:39:51.1409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:39:51.1409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:39:51.1409", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00192\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:39:51.2385", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:39:51.2385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:39:51.2385", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:51.2385", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:39:51.2385", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:39:51.2385", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21800\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:39:51.2385", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:39:51.2385", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:51.2385", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00028#" } { "timestamp": "2026-03-08 00:39:51.2385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00028" } { "timestamp": "2026-03-08 00:39:51.2582", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:39:51.2582", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:39:51.2582", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:39:51.2582", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:39:51.2582", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:39:51.3463", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623212,\"createdOn\":\"2026-03-08T00:39:51.345Z\",\"updatedOn\":\"2026-03-08T00:39:51.345Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:39:51.3463", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:39:51.3463", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:39:51.3463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:39:51.3575", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:39:51.3575", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:39:51.4436", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:39:51.4436", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:39:51.4436", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:51.4436", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:39:51.4436", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:39:51.4436", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22169\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:39:51.4513", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:39:51.4513", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:51.4513", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00020#" } { "timestamp": "2026-03-08 00:39:51.4513", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00020" } { "timestamp": "2026-03-08 00:39:51.4513", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:39:51.4513", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:39:51.4513", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:39:51.4513", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:39:51.4513", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:39:51.5483", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00020\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623214,\"createdOn\":\"2026-03-08T00:39:51.548Z\",\"updatedOn\":\"2026-03-08T00:39:51.548Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:39:51.5483", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:39:51.5483", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:39:51.5483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:39:51.5625", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:39:51.5625", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00020\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:39:51.6501", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:39:51.6501", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:39:51.6501", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:51.6501", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:39:51.6501", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:39:51.6501", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22388\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:39:51.6578", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:39:51.6578", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:51.6578", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00013#" } { "timestamp": "2026-03-08 00:39:51.6578", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00013" } { "timestamp": "2026-03-08 00:39:51.6578", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:39:51.6578", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:39:51.6578", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:39:51.6578", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:39:51.6578", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:39:51.7549", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623216,\"createdOn\":\"2026-03-08T00:39:51.753Z\",\"updatedOn\":\"2026-03-08T00:39:51.753Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:39:51.7549", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:39:51.7549", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:39:51.7549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:39:51.7703", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:39:51.7703", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:39:51.8491", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:39:51.8586", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:39:51.8586", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:51.8586", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:39:51.8586", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:39:51.8586", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 00:39:51.8586", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:39:51.8586", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:51.8586", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00039#" } { "timestamp": "2026-03-08 00:39:51.8586", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00039" } { "timestamp": "2026-03-08 00:39:51.8766", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:39:51.8766", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:39:51.8766", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:39:51.8766", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:39:51.8766", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:39:51.9635", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623218,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:39:51.963Z\",\"updatedOn\":\"2026-03-08T00:39:51.963Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:39:51.9635", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:39:51.9635", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:39:51.9635", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:39:51.9743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:39:51.9743", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:39:52.0631", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:39:52.0631", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:39:52.0631", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:52.0631", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:39:52.0631", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:39:52.0631", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19099\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00047\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 00:39:52.0631", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:39:52.0631", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:52.0631", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00047#" } { "timestamp": "2026-03-08 00:39:52.0631", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00047" } { "timestamp": "2026-03-08 00:39:52.0791", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:39:52.0791", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:39:52.0791", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:39:52.0791", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:39:52.0791", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:39:52.1658", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00047\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00047\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623220,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:39:52.165Z\",\"updatedOn\":\"2026-03-08T00:39:52.165Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:39:52.1658", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:39:52.1658", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:39:52.1658", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:39:52.1750", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:39:52.1750", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00047\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:39:52.2644", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:39:52.2644", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:39:52.2644", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:52.2644", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:39:52.2644", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:39:52.2644", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 00:39:52.2644", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:39:52.2644", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:52.2644", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00017#" } { "timestamp": "2026-03-08 00:39:52.2644", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00017" } { "timestamp": "2026-03-08 00:39:52.2850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:39:52.2850", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:39:52.2850", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:39:52.2850", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:39:52.2850", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:39:52.3735", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623222,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:39:52.372Z\",\"updatedOn\":\"2026-03-08T00:39:52.372Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:39:52.3735", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:39:52.3735", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:39:52.3735", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:39:52.3735", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:39:52.3735", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:39:52.4747", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:39:52.4747", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:39:52.4747", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:52.4747", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:39:52.4747", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:39:52.4747", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21334\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00107\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 00:39:52.4747", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:39:52.4747", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:52.4747", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00107#" } { "timestamp": "2026-03-08 00:39:52.4747", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00107" } { "timestamp": "2026-03-08 00:39:52.4894", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:39:52.4894", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:39:52.4894", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:39:52.4894", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:39:52.4894", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:39:52.5760", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00107\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00107\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623224,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:39:52.575Z\",\"updatedOn\":\"2026-03-08T00:39:52.575Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:39:52.5766", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:39:52.5766", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:39:52.5766", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:39:52.5766", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:39:52.5766", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00107\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:39:52.6720", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:39:52.6720", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:39:52.6720", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:52.6720", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:39:52.6720", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:39:52.6720", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00172\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 00:39:52.6720", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:39:52.6720", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:52.6720", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00172#" } { "timestamp": "2026-03-08 00:39:52.6720", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00172" } { "timestamp": "2026-03-08 00:39:52.6857", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:39:52.6857", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:39:52.6857", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:39:52.6857", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:39:52.6857", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:39:52.7703", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00172\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00172\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abcd DEFG\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623226,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:39:52.772Z\",\"updatedOn\":\"2026-03-08T00:39:52.772Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:39:52.7703", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:39:52.7703", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:39:52.7703", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:39:52.7885", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:39:52.7885", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00172\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abcd DEFG\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:39:52.8761", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:39:52.8761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:39:52.8761", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:52.8761", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:39:52.8761", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:39:52.8761", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21722\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00173\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 00:39:52.8761", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:39:52.8761", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:52.8761", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00173#" } { "timestamp": "2026-03-08 00:39:52.8761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00173" } { "timestamp": "2026-03-08 00:39:52.8917", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:39:52.8917", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:39:52.8917", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:39:52.8917", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:39:52.8917", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:39:52.9790", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00173\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00173\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623228,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:39:52.978Z\",\"updatedOn\":\"2026-03-08T00:39:52.978Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:39:52.9790", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:39:52.9790", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:39:52.9790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:39:52.9883", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:39:52.9883", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00173\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:39:53.0759", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:39:53.0759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:39:53.0759", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:53.0765", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:39:53.0765", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:39:53.0765", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21802\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00059\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 00:39:53.0765", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:39:53.0765", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:53.0765", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00059#" } { "timestamp": "2026-03-08 00:39:53.0765", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00059" } { "timestamp": "2026-03-08 00:39:53.0936", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:39:53.0936", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:39:53.0936", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:39:53.0936", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:39:53.0936", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:39:53.1820", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00059\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00059\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623230,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:39:53.180Z\",\"updatedOn\":\"2026-03-08T00:39:53.180Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:39:53.1820", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:39:53.1820", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:39:53.1820", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:39:53.1918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:39:53.1918", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00059\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:39:53.2780", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:39:53.2780", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:39:53.2800", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:53.2800", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:39:53.2800", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:39:53.2800", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21847\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00207\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 00:39:53.2800", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:39:53.2800", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:53.2800", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00207#" } { "timestamp": "2026-03-08 00:39:53.2800", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00207" } { "timestamp": "2026-03-08 00:39:53.2800", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:39:53.2800", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:39:53.2800", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:39:53.2800", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:39:53.2800", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:39:53.3807", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00207\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00207\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623232,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:39:53.380Z\",\"updatedOn\":\"2026-03-08T00:39:53.380Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:39:53.3807", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:39:53.3807", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:39:53.3807", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:39:53.3918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:39:53.3918", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00207\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:39:53.4791", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:39:53.4791", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:39:53.4791", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:53.4791", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:39:53.4791", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:39:53.4791", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21869\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00218\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 00:39:53.4857", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:39:53.4857", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:53.4857", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00218#" } { "timestamp": "2026-03-08 00:39:53.4857", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00218" } { "timestamp": "2026-03-08 00:39:53.4987", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:39:53.4987", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:39:53.4987", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:39:53.4987", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:39:53.4987", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:39:53.5869", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00218\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00218\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623234,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:39:53.585Z\",\"updatedOn\":\"2026-03-08T00:39:53.585Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:39:53.5869", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:39:53.5869", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:39:53.5869", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:39:53.5964", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:39:53.5964", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00218\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:39:53.6869", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:39:53.6869", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:39:53.6869", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:53.6869", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:39:53.6869", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:39:53.6869", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22098\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00051\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 00:39:53.6869", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:39:53.6869", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:53.6869", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00051#" } { "timestamp": "2026-03-08 00:39:53.6869", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00051" } { "timestamp": "2026-03-08 00:39:53.7065", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:39:53.7065", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:39:53.7065", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:39:53.7065", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:39:53.7065", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:39:53.7948", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00051\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00051\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623236,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:39:53.794Z\",\"updatedOn\":\"2026-03-08T00:39:53.794Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:39:53.7948", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:39:53.7948", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:39:53.7948", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:39:53.7948", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:39:53.7948", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00051\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:39:53.8970", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:39:53.8970", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:39:53.8970", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:53.8970", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:39:53.8970", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:39:53.8970", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22103\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00287\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 00:39:53.9098", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:39:53.9098", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:53.9098", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00287#" } { "timestamp": "2026-03-08 00:39:53.9098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00287" } { "timestamp": "2026-03-08 00:39:53.9218", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:39:53.9218", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:39:53.9218", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:39:53.9218", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:39:53.9218", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:39:54.0060", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00287\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00287\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623238,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:39:54.008Z\",\"updatedOn\":\"2026-03-08T00:39:54.008Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:39:54.0060", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:39:54.0060", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:39:54.0060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:39:54.0244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:39:54.0244", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00287\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:39:54.1156", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:39:54.1156", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:39:54.1156", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:39:54.1156", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:40:04.1712", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:40:04.1712", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 00:40:04.1712", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:40:04.1712", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 00:40:04.1712", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 00:40:04.1712", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:40:04.1712", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:40:04.1712", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:40:04.1712", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:40:04.1712", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:40:04.1712", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:40:04.1712", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:40:04.1712", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 00:40:04.1712", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 00:40:04.1712", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 00:40:04.1935", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:40:04.7106", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:40:04.7106", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 00:40:04.7106", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 00:40:04.7281", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:40:05.3062", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:40:05.3062", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 00:40:05.3062", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 00:40:05.3197", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:40:05.9147", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:40:05.9147", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:40:05.9147", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:40:05.9147", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:40:05.9147", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:40:05.9147", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:40:05.9147", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 00:40:05.9147", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 00:40:05.9216", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 00:40:05.9216", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 00:40:05.9216", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:40:05.9216", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:43:04.1620", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:43:04.1620", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 00:43:04.1620", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:43:04.1667", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 00:43:04.1667", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 00:43:04.1667", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:43:04.1667", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:43:04.1667", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:43:04.1667", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:43:04.1667", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:43:04.1667", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:43:04.1667", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:43:04.1667", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 00:43:04.1667", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 00:43:04.1667", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 00:43:04.1875", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:43:04.7036", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:43:04.7036", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 00:43:04.7036", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 00:43:04.7224", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:43:05.2838", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:43:05.2838", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 00:43:05.2838", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 00:43:05.2995", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:43:05.9758", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:43:05.9795", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:43:05.9795", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:43:05.9795", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:43:05.9795", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:43:05.9795", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:43:05.9795", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 00:43:05.9795", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 00:43:05.9795", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 00:43:05.9795", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 00:43:05.9795", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:43:05.9795", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:46:04.2703", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:46:04.2703", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 00:46:04.2768", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:46:04.2768", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 00:46:04.2768", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 00:46:04.2768", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:46:04.2768", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:46:04.2768", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:46:04.2768", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:46:04.2768", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:46:04.2768", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:46:04.2768", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:46:04.2768", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 00:46:04.2768", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 00:46:04.2768", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 00:46:04.3018", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:46:04.8449", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:46:04.8449", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 00:46:04.8449", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 00:46:04.8666", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:46:05.4344", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:46:05.4344", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 00:46:05.4480", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 00:46:05.4653", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:46:06.0674", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:46:06.0698", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:46:06.0698", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:46:06.0698", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:46:06.0698", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:46:06.0698", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:46:06.0698", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 00:46:06.0698", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 00:46:06.0698", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 00:46:06.0698", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 00:46:06.0698", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:46:06.0698", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:49:04.1511", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:49:04.1511", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 00:49:04.1511", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:49:04.1511", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 00:49:04.1511", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 00:49:04.1511", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:49:04.1511", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:49:04.1511", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:49:04.1511", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:49:04.1511", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:49:04.1599", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:49:04.1599", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:49:04.1599", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 00:49:04.1599", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 00:49:04.1599", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 00:49:04.1599", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:49:04.7037", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:49:04.7068", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 00:49:04.7068", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 00:49:04.7240", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:49:05.2668", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:49:05.2710", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 00:49:05.2710", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 00:49:05.2710", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:49:05.8972", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:49:05.8972", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:49:05.8972", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:49:05.8972", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:49:05.8972", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:49:05.8972", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:49:05.8972", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 00:49:05.8972", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 00:49:05.8972", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 00:49:05.8972", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 00:49:05.8972", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:49:05.8972", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:52:04.2403", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:52:04.2403", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 00:52:04.2403", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:52:04.2403", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 00:52:04.2403", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 00:52:04.2403", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:52:04.2403", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:52:04.2403", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:52:04.2403", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:52:04.2403", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:52:04.2403", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:52:04.2403", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:52:04.2403", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 00:52:04.2403", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 00:52:04.2513", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 00:52:04.2513", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:52:04.7670", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:52:04.7670", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 00:52:04.7670", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 00:52:04.7670", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:52:05.3353", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:52:05.3353", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 00:52:05.3353", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 00:52:05.3514", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:52:05.9816", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:52:05.9855", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:52:05.9855", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:52:05.9855", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:52:05.9855", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:52:05.9855", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:52:05.9855", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 00:52:05.9855", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 00:52:05.9855", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 00:52:05.9855", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 00:52:05.9855", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:52:05.9855", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:54:48.6021", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:54:48.6021", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00018\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:54:48.6077", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:54:48.6077", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:48.6077", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00018#" } { "timestamp": "2026-03-08 00:54:48.6077", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00018" } { "timestamp": "2026-03-08 00:54:48.6077", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:54:48.6077", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:54:48.6077", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:54:48.6077", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:54:48.6077", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:54:48.7540", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00018\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00018\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623240,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:54:48.752Z\",\"updatedOn\":\"2026-03-08T00:54:48.752Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:54:48.7540", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:54:48.7540", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:54:48.7540", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:54:48.7540", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:54:48.7540", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00018\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:54:48.8495", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:54:48.8495", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:54:48.8495", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:48.8495", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:54:48.8495", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:54:48.8495", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:54:48.8581", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:54:48.8581", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:48.8581", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00029#" } { "timestamp": "2026-03-08 00:54:48.8581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00029" } { "timestamp": "2026-03-08 00:54:48.8581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:54:48.8581", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:54:48.8581", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:54:48.8581", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:54:48.8581", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:54:48.9576", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623242,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:54:48.956Z\",\"updatedOn\":\"2026-03-08T00:54:48.956Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:54:48.9576", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:54:48.9576", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:54:48.9576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:54:48.9719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:54:48.9719", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:54:49.0598", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:54:49.0598", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:54:49.0598", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:49.0598", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:54:49.0622", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:54:49.0622", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21168\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:54:49.0622", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:54:49.0622", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:49.0622", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00030#" } { "timestamp": "2026-03-08 00:54:49.0622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00030" } { "timestamp": "2026-03-08 00:54:49.0814", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:54:49.0814", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:54:49.0814", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:54:49.0814", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:54:49.0814", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:54:49.1707", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623244,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:54:49.168Z\",\"updatedOn\":\"2026-03-08T00:54:49.168Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:54:49.1707", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:54:49.1707", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:54:49.1707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:54:49.1889", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:54:49.1889", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:54:49.2771", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:54:49.2771", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:54:49.2771", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:49.2771", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:54:49.2771", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:54:49.2771", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:54:49.2836", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:54:49.2836", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:49.2836", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00031#" } { "timestamp": "2026-03-08 00:54:49.2836", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00031" } { "timestamp": "2026-03-08 00:54:49.2836", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:54:49.2836", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:54:49.2836", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:54:49.2836", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:54:49.2836", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:54:49.3818", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00031\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623246,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:54:49.380Z\",\"updatedOn\":\"2026-03-08T00:54:49.380Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:54:49.3818", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:54:49.3818", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:54:49.3818", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:54:49.4030", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:54:49.4030", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00031\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:54:49.4912", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:54:49.4912", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:54:49.4912", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:49.4912", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:54:49.4912", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:54:49.4912", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21199\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:54:49.4998", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:54:49.4998", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:49.4998", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00046#" } { "timestamp": "2026-03-08 00:54:49.4998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00046" } { "timestamp": "2026-03-08 00:54:49.4998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:54:49.4998", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:54:49.4998", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:54:49.4998", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:54:49.4998", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:54:49.5978", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00046\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00046\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623248,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:54:49.598Z\",\"updatedOn\":\"2026-03-08T00:54:49.598Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:54:49.5978", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:54:49.5978", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:54:49.5978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:54:49.6104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:54:49.6104", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00046\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:54:49.6978", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:54:49.6978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:54:49.6978", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:49.6978", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:54:49.7016", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:54:49.7016", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21203\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:54:49.7016", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:54:49.7016", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:49.7016", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00030#" } { "timestamp": "2026-03-08 00:54:49.7016", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00030" } { "timestamp": "2026-03-08 00:54:49.7184", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:54:49.7184", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:54:49.7184", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:54:49.7184", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:54:49.7184", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:54:49.8095", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623250,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:54:49.807Z\",\"updatedOn\":\"2026-03-08T00:54:49.807Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:54:49.8102", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:54:49.8102", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:54:49.8102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:54:49.8102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:54:49.8102", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:54:49.9107", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:54:49.9107", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:54:49.9107", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:49.9107", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:54:49.9107", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:54:49.9107", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21321\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00099\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:54:49.9201", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:54:49.9201", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:49.9201", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00099#" } { "timestamp": "2026-03-08 00:54:49.9201", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00099" } { "timestamp": "2026-03-08 00:54:49.9201", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:54:49.9201", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:54:49.9201", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:54:49.9201", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:54:49.9201", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:54:50.0186", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00099\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00099\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623252,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:54:50.017Z\",\"updatedOn\":\"2026-03-08T00:54:50.017Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:54:50.0186", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:54:50.0186", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:54:50.0186", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:54:50.0186", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:54:50.0186", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00099\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:54:50.1230", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:54:50.1230", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:54:50.1230", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:50.1230", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:54:50.1230", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:54:50.1230", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21339\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00111\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:54:50.1230", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:54:50.1230", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:50.1230", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00111#" } { "timestamp": "2026-03-08 00:54:50.1230", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00111" } { "timestamp": "2026-03-08 00:54:50.1443", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:54:50.1443", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:54:50.1443", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:54:50.1443", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:54:50.1443", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:54:50.2334", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00111\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00111\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623254,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:54:50.231Z\",\"updatedOn\":\"2026-03-08T00:54:50.231Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:54:50.2334", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:54:50.2334", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:54:50.2334", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:54:50.2484", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:54:50.2484", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00111\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:54:50.3348", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:54:50.3348", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:54:50.3348", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:50.3348", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:54:50.3348", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:54:50.3348", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21723\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00050\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:54:50.3428", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:54:50.3428", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:50.3428", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00050#" } { "timestamp": "2026-03-08 00:54:50.3428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00050" } { "timestamp": "2026-03-08 00:54:50.3428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:54:50.3428", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:54:50.3428", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:54:50.3428", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:54:50.3428", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:54:50.4368", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00050\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00050\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623256,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:54:50.439Z\",\"updatedOn\":\"2026-03-08T00:54:50.439Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:54:50.4368", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:54:50.4368", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:54:50.4368", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:54:50.4569", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:54:50.4569", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00050\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:54:50.5454", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:54:50.5454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:54:50.5454", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:50.5454", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:54:50.5454", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:54:50.5454", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21729\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00176\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:54:50.5454", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:54:50.5454", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:50.5454", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00176#" } { "timestamp": "2026-03-08 00:54:50.5454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00176" } { "timestamp": "2026-03-08 00:54:50.5647", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:54:50.5647", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:54:50.5647", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:54:50.5647", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:54:50.5647", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:54:50.6543", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00176\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00176\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623258,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:54:50.652Z\",\"updatedOn\":\"2026-03-08T00:54:50.652Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:54:50.6543", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:54:50.6543", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:54:50.6543", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:54:50.6704", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:54:50.6704", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00176\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:54:50.7591", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:54:50.7591", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:54:50.7591", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:50.7591", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:54:50.7591", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:54:50.7591", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21757\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:54:50.7658", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:54:50.7658", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:50.7658", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/25\/00002#" } { "timestamp": "2026-03-08 00:54:50.7658", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/25\/00002" } { "timestamp": "2026-03-08 00:54:50.7658", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:54:50.7658", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:54:50.7658", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:54:50.7658", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:54:50.7658", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:54:50.8645", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623260,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:54:50.862Z\",\"updatedOn\":\"2026-03-08T00:54:50.862Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:54:50.8645", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:54:50.8645", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:54:50.8645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:54:50.8785", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:54:50.8785", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:54:50.9680", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:54:50.9680", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:54:50.9680", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:50.9680", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:54:50.9680", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:54:50.9680", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00200\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:54:50.9680", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:54:50.9680", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:50.9680", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00200#" } { "timestamp": "2026-03-08 00:54:50.9680", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00200" } { "timestamp": "2026-03-08 00:54:50.9854", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:54:50.9854", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:54:50.9854", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:54:50.9854", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:54:50.9854", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:54:51.0737", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00200\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00200\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623262,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:54:51.073Z\",\"updatedOn\":\"2026-03-08T00:54:51.073Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:54:51.0737", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:54:51.0737", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:54:51.0737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:54:51.0836", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:54:51.0836", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00200\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:54:51.1720", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:54:51.1720", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:54:51.1720", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:51.1720", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:54:51.1720", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:54:51.1720", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21795\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00201\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:54:51.1854", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:54:51.1854", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:51.1854", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00201#" } { "timestamp": "2026-03-08 00:54:51.1854", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00201" } { "timestamp": "2026-03-08 00:54:51.1854", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:54:51.1854", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:54:51.1854", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:54:51.1854", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:54:51.1854", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:54:51.2909", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00201\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00201\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623264,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:54:51.290Z\",\"updatedOn\":\"2026-03-08T00:54:51.290Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:54:51.2909", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:54:51.2909", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:54:51.2909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:54:51.3080", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:54:51.3080", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00201\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:54:51.3968", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:54:51.3968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:54:51.3968", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:51.3968", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:54:51.3968", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:54:51.3968", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21867\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00217\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:54:51.4111", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:54:51.4111", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:51.4111", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00217#" } { "timestamp": "2026-03-08 00:54:51.4111", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00217" } { "timestamp": "2026-03-08 00:54:51.4210", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:54:51.4210", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:54:51.4210", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:54:51.4210", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:54:51.4210", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:54:51.5270", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00217\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00217\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623266,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:54:51.526Z\",\"updatedOn\":\"2026-03-08T00:54:51.526Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:54:51.5270", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:54:51.5294", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:54:51.5294", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:54:51.5483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:54:51.5483", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00217\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:54:51.6365", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:54:51.6365", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:54:51.6440", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:51.6440", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:54:51.6440", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:54:51.6440", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21889\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00062\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 00:54:51.6556", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:54:51.6556", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:51.6556", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00062#" } { "timestamp": "2026-03-08 00:54:51.6556", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00062" } { "timestamp": "2026-03-08 00:54:51.6556", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 00:54:51.6556", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:54:51.6556", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:54:51.6556", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:54:51.6556", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:54:51.7526", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00062\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00062\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623268,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T00:54:51.754Z\",\"updatedOn\":\"2026-03-08T00:54:51.754Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:54:51.7526", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:54:51.7526", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:54:51.7526", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 00:54:51.7711", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 00:54:51.7711", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00062\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:54:51.8652", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:54:51.8652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 00:54:51.8652", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:51.8652", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:54:51.8652", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:54:51.8652", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 00:54:51.8731", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:54:51.8731", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:51.8731", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-08 00:54:51.8731", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-08 00:54:51.8731", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:54:51.8731", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:54:51.8731", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:54:51.8731", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:54:51.8731", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:54:51.9706", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623270,\"createdOn\":\"2026-03-08T00:54:51.972Z\",\"updatedOn\":\"2026-03-08T00:54:51.972Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:54:51.9706", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:54:51.9706", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:54:51.9706", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:54:51.9909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:54:51.9909", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:54:52.0787", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:54:52.0787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:54:52.0787", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:52.0787", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:54:52.0787", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:54:52.0787", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 00:54:52.0922", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:54:52.0922", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:52.0922", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-08 00:54:52.0922", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-08 00:54:52.0922", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:54:52.0922", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:54:52.0922", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:54:52.0922", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:54:52.0922", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:54:52.1915", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623272,\"createdOn\":\"2026-03-08T00:54:52.190Z\",\"updatedOn\":\"2026-03-08T00:54:52.190Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:54:52.1915", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:54:52.1915", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:54:52.1915", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:54:52.2008", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:54:52.2008", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:54:52.2835", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:54:52.2835", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:54:52.2835", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:52.2835", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:54:52.2835", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:54:52.2835", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 00:54:52.2990", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:54:52.2990", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:52.2990", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-08 00:54:52.2990", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-08 00:54:52.3136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 00:54:52.3136", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 00:54:52.3136", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 00:54:52.3136", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 00:54:52.3136", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 00:54:52.3983", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623274,\"createdOn\":\"2026-03-08T00:54:52.400Z\",\"updatedOn\":\"2026-03-08T00:54:52.400Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 00:54:52.3983", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 00:54:52.3983", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 00:54:52.3983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 00:54:52.4188", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 00:54:52.4193", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 00:54:52.5061", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 00:54:52.5061", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 00:54:52.5061", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 00:54:52.5061", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:55:04.1617", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:55:04.1617", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 00:55:04.1697", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:55:04.1697", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 00:55:04.1697", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 00:55:04.1697", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:55:04.1697", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:55:04.1697", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:55:04.1697", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:55:04.1697", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:55:04.1697", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:55:04.1697", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:55:04.1697", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 00:55:04.1697", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 00:55:04.1697", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 00:55:04.1697", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:55:04.7126", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:55:04.7126", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 00:55:04.7164", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 00:55:04.7164", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:55:05.2890", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:55:05.2890", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 00:55:05.2890", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 00:55:05.3044", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:55:05.9151", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:55:05.9151", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:55:05.9151", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:55:05.9151", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:55:05.9151", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:55:05.9151", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:55:05.9195", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 00:55:05.9195", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 00:55:05.9195", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 00:55:05.9195", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 00:55:05.9195", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:55:05.9195", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 00:58:04.1872", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 00:58:04.1872", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 00:58:04.1872", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 00:58:04.1872", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 00:58:04.1872", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 00:58:04.1872", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:58:04.1872", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:58:04.1872", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:58:04.1872", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:58:04.1872", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:58:04.1872", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:58:04.1872", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 00:58:04.1872", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 00:58:04.1872", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 00:58:04.1980", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 00:58:04.2203", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:58:04.7323", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:58:04.7323", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 00:58:04.7323", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 00:58:04.7488", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:58:05.2951", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:58:05.2951", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 00:58:05.2951", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 00:58:05.3080", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 00:58:05.9033", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 00:58:05.9033", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 00:58:05.9033", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:58:05.9033", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 00:58:05.9033", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 00:58:05.9033", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 00:58:05.9033", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 00:58:05.9033", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 00:58:05.9033", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 00:58:05.9033", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 00:58:05.9033", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 00:58:05.9033", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:01:04.1358", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:01:04.1358", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 01:01:04.1358", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:01:04.1358", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 01:01:04.1358", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 01:01:04.1358", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:01:04.1358", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:01:04.1358", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:01:04.1358", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:01:04.1358", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:01:04.1358", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:01:04.1358", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:01:04.1358", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 01:01:04.1358", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 01:01:04.1481", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 01:01:04.1681", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:01:04.6856", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:01:04.6856", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 01:01:04.6856", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 01:01:04.7010", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:01:05.2333", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:01:05.2333", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 01:01:05.2333", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 01:01:05.2546", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:01:05.8597", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:01:05.8597", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:01:05.8597", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:01:05.8597", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:01:05.8597", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:01:05.8597", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:01:05.8597", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 01:01:05.8597", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 01:01:05.8660", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 01:01:05.8660", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 01:01:05.8660", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:01:05.8660", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:04:04.1678", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:04:04.1678", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 01:04:04.1750", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:04:04.1750", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 01:04:04.1750", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 01:04:04.1750", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:04:04.1750", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:04:04.1750", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:04:04.1750", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:04:04.1750", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:04:04.1750", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:04:04.1750", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:04:04.1750", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 01:04:04.1750", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 01:04:04.1750", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 01:04:04.1926", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:04:04.7148", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:04:04.7148", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 01:04:04.7148", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 01:04:04.7296", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:04:05.2888", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:04:05.2888", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 01:04:05.2888", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 01:04:05.3085", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:04:05.8807", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:04:05.8807", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:04:05.8807", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:04:05.8807", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:04:05.8807", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:04:05.8807", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:04:05.8807", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 01:04:05.8807", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 01:04:05.8807", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 01:04:05.8807", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 01:04:05.8965", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:04:05.8965", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:07:04.1964", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:07:04.1964", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 01:07:04.1964", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:07:04.2032", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 01:07:04.2032", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 01:07:04.2032", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:07:04.2032", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:07:04.2032", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:07:04.2032", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:07:04.2032", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:07:04.2032", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:07:04.2032", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:07:04.2032", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 01:07:04.2032", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 01:07:04.2032", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 01:07:04.2232", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:07:04.7624", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:07:04.7655", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 01:07:04.7655", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 01:07:04.7655", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:07:05.3484", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:07:05.3484", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 01:07:05.3484", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 01:07:05.3660", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:07:05.9692", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:07:05.9692", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:07:05.9692", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:07:05.9692", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:07:05.9692", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:07:05.9692", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:07:05.9692", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 01:07:05.9692", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 01:07:05.9692", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 01:07:05.9692", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 01:07:05.9692", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:07:05.9692", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:09:48.6855", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:09:48.6855", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:09:48.6855", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:09:48.6855", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:09:48.6855", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-08 01:09:48.6855", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-08 01:09:48.7036", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:09:48.7036", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:09:48.7036", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:09:48.7036", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:09:48.7036", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:09:48.8397", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623276,\"createdOn\":\"2026-03-08T01:09:48.837Z\",\"updatedOn\":\"2026-03-08T01:09:48.837Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:09:48.8397", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:09:48.8397", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:09:48.8397", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:09:48.8478", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:09:48.8478", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:09:48.9371", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:09:48.9371", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:09:48.9371", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:09:48.9371", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:09:48.9371", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:09:48.9371", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:09:48.9371", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:09:48.9371", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:09:48.9371", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-08 01:09:48.9371", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-08 01:09:48.9536", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:09:48.9536", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:09:48.9536", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:09:48.9536", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:09:48.9536", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:09:49.0441", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623278,\"createdOn\":\"2026-03-08T01:09:49.043Z\",\"updatedOn\":\"2026-03-08T01:09:49.043Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:09:49.0441", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:09:49.0441", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:09:49.0441", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:09:49.0685", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:09:49.0685", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:09:49.1649", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:09:49.1649", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:09:49.1649", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:09:49.1649", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:09:49.1649", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:09:49.1649", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:09:49.1772", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:09:49.1772", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:09:49.1772", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-08 01:09:49.1772", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-08 01:09:49.1890", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:09:49.1890", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:09:49.1890", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:09:49.1890", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:09:49.1890", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:09:49.2941", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623280,\"createdOn\":\"2026-03-08T01:09:49.292Z\",\"updatedOn\":\"2026-03-08T01:09:49.292Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:09:49.2941", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:09:49.2941", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:09:49.2941", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:09:49.3111", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:09:49.3111", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:09:49.3901", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:09:49.3901", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:09:49.3901", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:09:49.3901", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:09:49.4041", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:09:49.4041", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:09:49.4041", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:09:49.4041", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:09:49.4041", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-08 01:09:49.4041", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-08 01:09:49.4253", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:09:49.4253", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:09:49.4253", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:09:49.4253", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:09:49.4253", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:09:49.5155", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623282,\"createdOn\":\"2026-03-08T01:09:49.515Z\",\"updatedOn\":\"2026-03-08T01:09:49.515Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:09:49.5155", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:09:49.5155", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:09:49.5155", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:09:49.5357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:09:49.5357", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:09:49.6233", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:09:49.6233", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:09:49.6233", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:09:49.6233", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:09:49.6233", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:09:49.6233", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:09:49.6233", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:09:49.6233", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:09:49.6233", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-08 01:09:49.6233", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-08 01:09:49.6428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:09:49.6428", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:09:49.6428", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:09:49.6428", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:09:49.6428", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:09:49.7287", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623284,\"createdOn\":\"2026-03-08T01:09:49.728Z\",\"updatedOn\":\"2026-03-08T01:09:49.728Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:09:49.7287", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:09:49.7287", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:09:49.7287", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:09:49.7420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:09:49.7420", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:09:49.8273", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:09:49.8273", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:09:49.8273", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:09:49.8273", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:09:49.8273", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:09:49.8273", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:09:49.8273", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:09:49.8273", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:09:49.8273", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-08 01:09:49.8273", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-08 01:09:49.8479", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:09:49.8479", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:09:49.8479", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:09:49.8479", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:09:49.8479", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:09:49.9359", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623286,\"createdOn\":\"2026-03-08T01:09:49.934Z\",\"updatedOn\":\"2026-03-08T01:09:49.934Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:09:49.9359", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:09:49.9359", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:09:49.9359", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:09:49.9515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:09:49.9515", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:09:50.0344", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:09:50.0344", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:09:50.0344", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:09:50.0344", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:09:50.0344", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:09:50.0344", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:09:50.0344", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:09:50.0344", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:09:50.0344", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-08 01:09:50.0344", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-08 01:09:50.0544", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:09:50.0544", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:09:50.0544", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:09:50.0544", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:09:50.0544", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:09:50.1400", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623288,\"createdOn\":\"2026-03-08T01:09:50.140Z\",\"updatedOn\":\"2026-03-08T01:09:50.140Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:09:50.1400", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:09:50.1400", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:09:50.1400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:09:50.1592", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:09:50.1592", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:09:50.2456", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:09:50.2456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:09:50.2487", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:09:50.2487", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:09:50.2487", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:09:50.2487", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:09:50.2487", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:09:50.2487", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:09:50.2487", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-08 01:09:50.2487", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-08 01:09:50.2712", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:09:50.2712", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:09:50.2712", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:09:50.2712", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:09:50.2712", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:09:50.3593", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623290,\"createdOn\":\"2026-03-08T01:09:50.357Z\",\"updatedOn\":\"2026-03-08T01:09:50.357Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:09:50.3593", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:09:50.3593", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:09:50.3593", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:09:50.3759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:09:50.3759", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:09:50.4619", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:09:50.4619", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:09:50.4619", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:09:50.4619", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:09:50.4619", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:09:50.4619", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:09:50.4701", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:09:50.4701", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:09:50.4701", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-08 01:09:50.4701", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-08 01:09:50.4701", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:09:50.4701", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:09:50.4701", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:09:50.4701", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:09:50.4701", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:09:50.5668", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623292,\"createdOn\":\"2026-03-08T01:09:50.566Z\",\"updatedOn\":\"2026-03-08T01:09:50.566Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:09:50.5668", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:09:50.5668", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:09:50.5668", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:09:50.5897", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:09:50.5897", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:09:50.6770", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:09:50.6770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:09:50.6770", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:09:50.6770", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:09:50.6770", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:09:50.6770", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:09:50.6891", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:09:50.6891", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:09:50.6891", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-08 01:09:50.6891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-08 01:09:50.6891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:09:50.7004", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:09:50.7004", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:09:50.7004", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:09:50.7004", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:09:50.7849", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623294,\"createdOn\":\"2026-03-08T01:09:50.786Z\",\"updatedOn\":\"2026-03-08T01:09:50.786Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:09:50.7849", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:09:50.7849", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:09:50.7849", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:09:50.7977", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:09:50.7977", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:09:50.8812", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:09:50.8812", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:09:50.8812", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:09:50.8812", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:09:50.8812", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:09:50.8812", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:09:50.8908", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:09:50.8908", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:09:50.8908", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-08 01:09:50.8908", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-08 01:09:50.8908", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:09:50.8908", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:09:50.8908", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:09:50.9035", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:09:50.9035", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:09:50.9886", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623296,\"createdOn\":\"2026-03-08T01:09:50.989Z\",\"updatedOn\":\"2026-03-08T01:09:50.989Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:09:50.9886", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:09:50.9886", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:09:50.9886", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:09:51.0042", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:09:51.0042", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:09:51.0921", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:09:51.0921", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:09:51.0921", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:09:51.0921", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:09:51.0921", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:09:51.0921", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:09:51.0921", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:09:51.0921", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:09:51.0921", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-08 01:09:51.0921", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-08 01:09:51.1074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:09:51.1074", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:09:51.1074", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:09:51.1074", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:09:51.1074", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:09:51.1910", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623298,\"createdOn\":\"2026-03-08T01:09:51.194Z\",\"updatedOn\":\"2026-03-08T01:09:51.194Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:09:51.1910", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:09:51.1910", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:09:51.1910", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:09:51.2130", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:09:51.2130", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:09:51.2976", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:09:51.2976", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:09:51.2976", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:09:51.2976", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:10:04.1788", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:10:04.1788", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 01:10:04.1847", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:10:04.1847", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 01:10:04.1847", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 01:10:04.1847", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:10:04.1847", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:10:04.1847", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:10:04.1847", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:10:04.1847", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:10:04.1847", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:10:04.1847", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:10:04.1847", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 01:10:04.1847", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 01:10:04.1847", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 01:10:04.2022", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:10:04.7344", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:10:04.7344", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 01:10:04.7344", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 01:10:04.7501", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:10:05.2887", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:10:05.2887", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 01:10:05.2939", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 01:10:05.2939", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:10:05.9198", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:10:05.9198", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:10:05.9198", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:10:05.9198", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:10:05.9198", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:10:05.9198", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:10:05.9198", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 01:10:05.9198", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 01:10:05.9198", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 01:10:05.9198", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 01:10:05.9198", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:10:05.9198", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:13:04.1781", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:13:04.1781", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 01:13:04.1816", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:13:04.1816", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 01:13:04.1816", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 01:13:04.1816", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:13:04.1816", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:13:04.1816", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:13:04.1816", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:13:04.1816", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:13:04.1816", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:13:04.1816", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:13:04.1816", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 01:13:04.1816", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 01:13:04.1816", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 01:13:04.2043", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:13:04.7227", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:13:04.7227", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 01:13:04.7227", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 01:13:04.7431", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:13:05.3143", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:13:05.3143", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 01:13:05.3143", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 01:13:05.3295", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:13:05.9687", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:13:05.9687", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:13:05.9687", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:13:05.9687", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:13:05.9687", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:13:05.9687", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:13:05.9687", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 01:13:05.9687", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 01:13:05.9687", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 01:13:05.9687", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 01:13:05.9797", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:13:05.9797", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:16:04.1502", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:16:04.1502", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 01:16:04.1502", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:16:04.1502", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 01:16:04.1502", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 01:16:04.1502", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:16:04.1502", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:16:04.1502", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:16:04.1502", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:16:04.1502", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:16:04.1502", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:16:04.1502", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:16:04.1502", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 01:16:04.1502", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 01:16:04.1624", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 01:16:04.1624", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:16:04.7084", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:16:04.7115", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 01:16:04.7115", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 01:16:04.7298", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:16:05.2728", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:16:05.2728", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 01:16:05.2728", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 01:16:05.2728", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:16:05.9406", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:16:05.9437", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:16:05.9437", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:16:05.9437", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:16:05.9437", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:16:05.9437", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:16:05.9437", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 01:16:05.9437", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 01:16:05.9437", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 01:16:05.9437", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 01:16:05.9437", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:16:05.9437", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:19:04.1297", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:19:04.1297", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 01:19:04.1297", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:19:04.1297", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 01:19:04.1297", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 01:19:04.1297", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:19:04.1297", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:19:04.1297", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:19:04.1297", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:19:04.1297", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:19:04.1297", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:19:04.1297", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:19:04.1297", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 01:19:04.1297", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 01:19:04.1434", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 01:19:04.1434", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:19:04.6892", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:19:04.6912", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 01:19:04.6912", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 01:19:04.6912", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:19:05.2502", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:19:05.2530", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 01:19:05.2530", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 01:19:05.2530", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:19:05.8797", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:19:05.8797", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:19:05.8797", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:19:05.8797", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:19:05.8797", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:19:05.8797", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:19:05.8797", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 01:19:05.8797", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 01:19:05.8797", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 01:19:05.8797", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 01:19:05.8797", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:19:05.8797", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:22:04.1926", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:22:04.1926", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 01:22:04.1926", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:22:04.1926", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 01:22:04.1926", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 01:22:04.1926", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:22:04.1926", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:22:04.1926", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:22:04.1926", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:22:04.1926", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:22:04.1926", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:22:04.1926", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:22:04.1926", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 01:22:04.2026", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 01:22:04.2026", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 01:22:04.2026", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:22:04.7482", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:22:04.7497", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 01:22:04.7497", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 01:22:04.7658", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:22:05.3059", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:22:05.3059", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 01:22:05.3059", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 01:22:05.3241", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:22:05.9364", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:22:05.9386", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:22:05.9386", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:22:05.9386", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:22:05.9386", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:22:05.9386", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:22:05.9386", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 01:22:05.9386", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 01:22:05.9386", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 01:22:05.9386", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 01:22:05.9386", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:22:05.9386", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:49.0306", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:49.0306", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21927\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00243\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 01:24:49.0306", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:49.0306", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:49.0306", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00243#" } { "timestamp": "2026-03-08 01:24:49.0306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00243" } { "timestamp": "2026-03-08 01:24:49.0466", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:49.0466", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:49.0466", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:49.0466", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:49.0466", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:49.4079", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00243\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00243\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623300,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:49.405Z\",\"updatedOn\":\"2026-03-08T01:24:49.405Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:49.4079", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:49.4079", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:49.4079", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:49.4079", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:49.4186", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00243\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:49.5047", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:49.5047", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:49.5047", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:49.5047", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:49.5047", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:49.5047", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21978\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 01:24:49.5047", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:49.5047", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:49.5047", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00020#" } { "timestamp": "2026-03-08 01:24:49.5124", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00020" } { "timestamp": "2026-03-08 01:24:49.5124", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:49.5124", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:49.5124", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:49.5124", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:49.5124", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:49.6129", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00020\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623302,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:49.611Z\",\"updatedOn\":\"2026-03-08T01:24:49.611Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:49.6129", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:49.6129", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:49.6129", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:49.6244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:49.6244", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00020\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:49.7121", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:49.7121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:49.7121", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:49.7121", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:49.7121", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:49.7121", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22015\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00279\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 01:24:49.7176", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:49.7176", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:49.7176", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00279#" } { "timestamp": "2026-03-08 01:24:49.7176", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00279" } { "timestamp": "2026-03-08 01:24:49.7176", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:49.7176", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:49.7176", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:49.7176", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:49.7176", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:49.8189", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00279\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00279\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623304,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:49.817Z\",\"updatedOn\":\"2026-03-08T01:24:49.817Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:49.8189", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:49.8189", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:49.8189", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:49.8292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:49.8292", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00279\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:49.9176", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:49.9176", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:49.9183", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:49.9183", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:49.9183", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:49.9183", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22121\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00073\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 01:24:49.9183", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:49.9183", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:49.9183", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00073#" } { "timestamp": "2026-03-08 01:24:49.9183", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00073" } { "timestamp": "2026-03-08 01:24:49.9360", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:49.9360", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:49.9360", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:49.9360", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:49.9360", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:50.0278", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00073\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00073\\n
\\n Description:<\/b> TEST\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623306,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:50.026Z\",\"updatedOn\":\"2026-03-08T01:24:50.026Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:50.0278", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:50.0278", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:50.0278", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:50.0278", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:50.0278", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00073\"},{\"type\":\"text\",\"text\":\"TEST\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:50.1221", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:50.1221", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:50.1221", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:50.1221", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:50.1221", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:50.1221", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22135\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00064\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 01:24:50.1221", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:50.1221", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:50.1221", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00064#" } { "timestamp": "2026-03-08 01:24:50.1221", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00064" } { "timestamp": "2026-03-08 01:24:50.1428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:50.1428", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:50.1428", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:50.1428", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:50.1428", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:50.2324", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00064\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00064\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623308,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:50.232Z\",\"updatedOn\":\"2026-03-08T01:24:50.232Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:50.2324", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:50.2324", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:50.2324", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:50.2477", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:50.2477", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00064\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:50.3363", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:50.3363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:50.3363", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:50.3363", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:50.3363", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:50.3363", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00068\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 01:24:50.3450", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:50.3450", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:50.3450", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00068#" } { "timestamp": "2026-03-08 01:24:50.3450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00068" } { "timestamp": "2026-03-08 01:24:50.3565", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:50.3565", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:50.3565", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:50.3565", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:50.3565", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:50.4432", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00068\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00068\\n
\\n Description:<\/b> Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623310,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:50.442Z\",\"updatedOn\":\"2026-03-08T01:24:50.442Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:50.4432", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:50.4432", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:50.4432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:50.4572", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:50.4572", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00068\"},{\"type\":\"text\",\"text\":\"Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:50.5452", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:50.5452", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:50.5452", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:50.5452", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:50.5452", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:50.5452", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22151\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00072\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 01:24:50.5452", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:50.5452", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:50.5452", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00072#" } { "timestamp": "2026-03-08 01:24:50.5452", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00072" } { "timestamp": "2026-03-08 01:24:50.5650", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:50.5650", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:50.5650", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:50.5650", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:50.5650", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:50.6590", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00072\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00072\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Web user\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623312,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:50.657Z\",\"updatedOn\":\"2026-03-08T01:24:50.657Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:50.6590", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:50.6590", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:50.6590", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:50.6737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:50.6737", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00072\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Web user\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:50.7572", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:50.7572", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:50.7572", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:50.7572", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:50.7621", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:50.7621", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22184\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 01:24:50.7621", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:50.7621", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:50.7621", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00078#" } { "timestamp": "2026-03-08 01:24:50.7621", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00078" } { "timestamp": "2026-03-08 01:24:50.7621", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:50.7621", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:50.7621", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:50.7621", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:50.7621", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:50.8819", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00078\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00078\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623314,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:50.882Z\",\"updatedOn\":\"2026-03-08T01:24:50.882Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:50.8819", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:50.8819", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:50.8819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:50.8968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:50.8968", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00078\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:50.9939", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:50.9939", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:50.9939", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:50.9939", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:50.9969", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:50.9969", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22233\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00043\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 01:24:50.9969", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:50.9969", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:50.9969", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00043#" } { "timestamp": "2026-03-08 01:24:50.9969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00043" } { "timestamp": "2026-03-08 01:24:50.9969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:50.9969", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:51.0120", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:51.0120", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:51.0120", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:51.1006", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00043\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00043\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623316,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:51.098Z\",\"updatedOn\":\"2026-03-08T01:24:51.098Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:51.1006", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:51.1006", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:51.1006", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:51.1108", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:51.1108", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00043\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:51.1939", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:51.1939", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:51.1939", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:51.1939", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:51.2000", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:51.2000", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22275\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 01:24:51.2000", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:51.2000", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:51.2000", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00001#" } { "timestamp": "2026-03-08 01:24:51.2000", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00001" } { "timestamp": "2026-03-08 01:24:51.2172", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:51.2172", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:51.2172", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:51.2172", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:51.2172", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:51.2995", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623318,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:51.303Z\",\"updatedOn\":\"2026-03-08T01:24:51.303Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:51.2995", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:51.2995", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:51.2995", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:51.3201", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:51.3201", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:51.4070", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:51.4070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:51.4070", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:51.4070", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:51.4070", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:51.4070", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22283\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 01:24:51.4227", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:51.4227", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:51.4227", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00003#" } { "timestamp": "2026-03-08 01:24:51.4227", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00003" } { "timestamp": "2026-03-08 01:24:51.4227", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:51.4339", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:51.4339", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:51.4339", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:51.4339", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:51.5206", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00003\\n
\\n Description:<\/b> Test notification 08-jan-2025 testttttttt\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623320,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:51.519Z\",\"updatedOn\":\"2026-03-08T01:24:51.519Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:51.5206", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:51.5206", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:51.5206", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:51.5306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:51.5306", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00003\"},{\"type\":\"text\",\"text\":\"Test notification 08-jan-2025 testttttttt\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:51.6171", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:51.6171", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:51.6171", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:51.6171", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:51.6171", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:51.6171", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22319\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 01:24:51.6274", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:51.6274", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:51.6274", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/26\/00003#" } { "timestamp": "2026-03-08 01:24:51.6274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/26\/00003" } { "timestamp": "2026-03-08 01:24:51.6392", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:51.6392", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:51.6392", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:51.6392", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:51.6392", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:51.7271", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623322,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:51.725Z\",\"updatedOn\":\"2026-03-08T01:24:51.725Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:51.7271", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:51.7271", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:51.7271", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:51.7411", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:51.7411", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:51.8293", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:51.8293", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:51.8293", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:51.8293", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:51.8293", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:51.8293", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 01:24:51.8293", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:51.8293", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:51.8293", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00010#" } { "timestamp": "2026-03-08 01:24:51.8293", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00010" } { "timestamp": "2026-03-08 01:24:51.8443", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:51.8443", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:51.8443", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:51.8443", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:51.8443", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:51.9310", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623324,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:51.930Z\",\"updatedOn\":\"2026-03-08T01:24:51.930Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:51.9310", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:51.9310", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:51.9310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:51.9457", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:51.9457", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:52.0309", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:52.0309", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:52.0309", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:52.0309", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:52.0309", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:52.0309", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"26971\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 01:24:52.0309", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:52.0309", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:52.0309", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00009#" } { "timestamp": "2026-03-08 01:24:52.0309", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00009" } { "timestamp": "2026-03-08 01:24:52.0520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:52.0520", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:52.0520", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:52.0520", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:52.0520", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:52.1385", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00009\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623326,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:52.138Z\",\"updatedOn\":\"2026-03-08T01:24:52.138Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:52.1385", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:52.1385", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:52.1385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:52.1549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:52.1549", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00009\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:52.2406", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:52.2406", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:52.2406", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:52.2406", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:52.2406", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:52.2406", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47933\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 01:24:52.2476", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:52.2476", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:52.2476", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00034#" } { "timestamp": "2026-03-08 01:24:52.2476", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00034" } { "timestamp": "2026-03-08 01:24:52.2476", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:52.2476", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:52.2476", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:52.2476", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:52.2476", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:52.3460", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00034\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623328,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:52.344Z\",\"updatedOn\":\"2026-03-08T01:24:52.344Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:52.3460", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:52.3460", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:52.3460", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:52.3606", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:52.3606", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00034\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:52.4492", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:52.4492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:52.4492", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:52.4492", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:52.4514", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:52.4514", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 01:24:52.4514", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:52.4514", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:52.4514", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00017#" } { "timestamp": "2026-03-08 01:24:52.4514", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00017" } { "timestamp": "2026-03-08 01:24:52.4674", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:52.4674", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:52.4674", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:52.4674", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:52.4674", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:52.5557", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00017\\n
\\n Description:<\/b> This is action tracker Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623330,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:52.553Z\",\"updatedOn\":\"2026-03-08T01:24:52.553Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:52.5557", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:52.5557", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:52.5557", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:52.5647", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:52.5647", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00017\"},{\"type\":\"text\",\"text\":\"This is action tracker Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:52.6520", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:52.6520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:52.6520", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:52.6520", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:52.6520", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:52.6520", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47967\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00019\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 01:24:52.6570", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:52.6570", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:52.6570", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00019#" } { "timestamp": "2026-03-08 01:24:52.6570", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00019" } { "timestamp": "2026-03-08 01:24:52.6570", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:52.6570", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:52.6570", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:52.6570", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:52.6570", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:52.7548", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00019\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00019\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623332,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:52.752Z\",\"updatedOn\":\"2026-03-08T01:24:52.752Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:52.7548", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:52.7548", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:52.7548", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:52.7631", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:52.7631", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00019\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:52.8502", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:52.8502", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:52.8502", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:52.8502", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:52.8502", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:52.8502", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21798\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00058\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 01:24:52.8557", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:52.8557", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:52.8557", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00058#" } { "timestamp": "2026-03-08 01:24:52.8557", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00058" } { "timestamp": "2026-03-08 01:24:52.8557", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:52.8557", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:52.8557", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:52.8557", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:52.8557", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:52.9559", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00058\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00058\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623334,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:52.954Z\",\"updatedOn\":\"2026-03-08T01:24:52.954Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:52.9559", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:52.9559", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:52.9559", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:52.9655", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:52.9655", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00058\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:53.0558", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:53.0558", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:53.0558", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:53.0558", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:53.0558", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:53.0558", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21920\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 01:24:53.0652", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:53.0652", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:53.0652", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00007#" } { "timestamp": "2026-03-08 01:24:53.0652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00007" } { "timestamp": "2026-03-08 01:24:53.0652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:53.0747", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:53.0747", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:53.0747", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:53.0747", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:53.1686", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623336,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:53.165Z\",\"updatedOn\":\"2026-03-08T01:24:53.165Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:53.1686", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:53.1686", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:53.1686", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:53.1686", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:53.1686", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:53.2662", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:53.2662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:53.2662", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:53.2662", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:53.2662", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:53.2662", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00071\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 01:24:53.2662", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:53.2662", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:53.2662", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00071#" } { "timestamp": "2026-03-08 01:24:53.2662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00071" } { "timestamp": "2026-03-08 01:24:53.2824", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:53.2824", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:53.2824", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:53.2824", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:53.2824", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:53.3741", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00071\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00071\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623338,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:53.372Z\",\"updatedOn\":\"2026-03-08T01:24:53.372Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:53.3741", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:53.3741", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:53.3741", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:53.3741", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:53.3741", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00071\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:53.4710", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:53.4710", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:53.4710", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:53.4710", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:53.4710", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:53.4710", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 01:24:53.4710", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:53.4710", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:53.4710", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00007#" } { "timestamp": "2026-03-08 01:24:53.4710", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00007" } { "timestamp": "2026-03-08 01:24:53.4893", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:53.4893", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:53.4893", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:53.4893", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:53.4893", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:53.5779", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623340,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:53.576Z\",\"updatedOn\":\"2026-03-08T01:24:53.576Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:53.5779", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:53.5779", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:53.5779", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:53.5779", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:53.5779", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:53.6749", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:53.6749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:53.6749", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:53.6749", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:53.6749", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:53.6749", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22174\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 01:24:53.6749", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:53.6749", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:53.6749", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00008#" } { "timestamp": "2026-03-08 01:24:53.6749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00008" } { "timestamp": "2026-03-08 01:24:53.6899", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:53.6899", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:53.6899", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:53.6899", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:53.6899", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:53.7779", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623342,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:53.776Z\",\"updatedOn\":\"2026-03-08T01:24:53.776Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:53.7779", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:53.7779", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:53.7779", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:53.7779", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:53.7779", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:53.8743", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:53.8743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:53.8743", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:53.8743", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:53.8743", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:53.8743", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22176\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00075\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 01:24:53.8743", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:53.8743", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:53.8743", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00075#" } { "timestamp": "2026-03-08 01:24:53.8743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00075" } { "timestamp": "2026-03-08 01:24:53.8880", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:53.8880", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:53.8880", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:53.8880", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:53.8880", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:53.9777", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00075\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00075\\n
\\n Description:<\/b> Leaking gas pipe\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623344,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:53.975Z\",\"updatedOn\":\"2026-03-08T01:24:53.975Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:53.9777", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:53.9777", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:53.9777", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:53.9882", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:53.9882", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00075\"},{\"type\":\"text\",\"text\":\"Leaking gas pipe\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:54.0763", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:54.0763", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:54.0763", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:54.0763", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:54.0763", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:54.0763", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22331\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 01:24:54.0763", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:54.0763", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:54.0763", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00003#" } { "timestamp": "2026-03-08 01:24:54.0763", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00003" } { "timestamp": "2026-03-08 01:24:54.0938", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:54.0938", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:54.0938", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:54.0938", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:54.0938", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:54.1806", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623346,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:54.179Z\",\"updatedOn\":\"2026-03-08T01:24:54.179Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:54.1806", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:54.1806", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:54.1806", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:54.1927", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:54.1927", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:54.2804", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:54.2804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:54.2804", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:54.2804", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:54.2804", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:54.2804", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18720\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:24:54.2804", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:54.2804", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:54.2804", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00031#" } { "timestamp": "2026-03-08 01:24:54.2804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00031" } { "timestamp": "2026-03-08 01:24:54.3009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:24:54.3009", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:54.3009", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:54.3009", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:54.3009", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:54.3910", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00031\\n
\\n Description:<\/b> Safety issue found in hyderabad\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623348,\"createdOn\":\"2026-03-08T01:24:54.391Z\",\"updatedOn\":\"2026-03-08T01:24:54.391Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:54.3910", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:54.3910", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:54.3910", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:24:54.4068", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:24:54.4068", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00031\"},{\"type\":\"text\",\"text\":\"Safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:54.4942", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:54.4942", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:24:54.4942", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:54.4942", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:24:54.4942", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:24:54.4942", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:24:54.4997", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:24:54.4997", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:54.4997", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-08 01:24:54.4997", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-08 01:24:54.4997", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:24:54.4997", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:24:54.4997", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:24:54.4997", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:24:54.4997", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:24:54.6078", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623350,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:24:54.605Z\",\"updatedOn\":\"2026-03-08T01:24:54.605Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:24:54.6078", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:24:54.6078", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:24:54.6078", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:24:54.6258", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:24:54.6258", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:24:54.7161", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:24:54.7161", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:24:54.7161", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:24:54.7161", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:25:04.1773", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:25:04.1773", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 01:25:04.1773", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:25:04.1773", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 01:25:04.1773", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 01:25:04.1773", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:25:04.1773", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:25:04.1773", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:25:04.1773", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:25:04.1773", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:25:04.1773", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:25:04.1773", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:25:04.1773", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 01:25:04.1859", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 01:25:04.1859", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 01:25:04.1859", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:25:04.7262", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:25:04.7262", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 01:25:04.7262", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 01:25:04.7416", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:25:05.3037", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:25:05.3037", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 01:25:05.3037", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 01:25:05.3193", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:25:05.9994", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:25:05.9994", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:25:05.9994", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:25:05.9994", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:25:05.9994", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:25:05.9994", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:25:05.9994", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 01:25:05.9994", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 01:25:05.9994", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 01:25:05.9994", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 01:25:05.9994", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:25:05.9994", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:28:04.1688", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:28:04.1688", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 01:28:04.1688", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:28:04.1688", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 01:28:04.1688", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 01:28:04.1688", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:28:04.1688", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:28:04.1688", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:28:04.1688", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:28:04.1688", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:28:04.1688", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:28:04.1688", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:28:04.1688", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 01:28:04.1809", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 01:28:04.1809", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 01:28:04.1809", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:28:04.7176", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:28:04.7176", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 01:28:04.7176", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 01:28:04.7323", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:28:05.2986", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:28:05.2986", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 01:28:05.2986", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 01:28:05.3114", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:28:05.9447", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:28:05.9477", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:28:05.9477", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:28:05.9477", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:28:05.9477", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:28:05.9477", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:28:05.9477", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 01:28:05.9477", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 01:28:05.9477", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 01:28:05.9477", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 01:28:05.9477", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:28:05.9477", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:31:04.1857", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:31:04.1857", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 01:31:04.1857", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:31:04.1857", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 01:31:04.1857", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 01:31:04.1857", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:31:04.1857", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:31:04.1857", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:31:04.1857", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:31:04.1857", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:31:04.1857", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:31:04.1857", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:31:04.1930", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 01:31:04.1930", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 01:31:04.1930", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 01:31:04.2192", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:31:04.7523", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:31:04.7572", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 01:31:04.7572", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 01:31:04.7726", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:31:05.3293", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:31:05.3431", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 01:31:05.3566", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 01:31:05.4095", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:31:06.0303", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:31:06.0303", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:31:06.0303", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:31:06.0303", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:31:06.0303", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:31:06.0303", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:31:06.0303", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 01:31:06.0303", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 01:31:06.0368", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 01:31:06.0368", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 01:31:06.0368", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:31:06.0368", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:34:04.1342", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:34:04.1342", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 01:34:04.1342", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:34:04.1342", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 01:34:04.1342", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 01:34:04.1342", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:34:04.1342", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:34:04.1342", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:34:04.1342", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:34:04.1342", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:34:04.1342", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:34:04.1342", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:34:04.1429", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 01:34:04.1429", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 01:34:04.1429", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 01:34:04.1602", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:34:04.6797", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:34:04.6797", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 01:34:04.6797", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 01:34:04.6971", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:34:05.2542", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:34:05.2542", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 01:34:05.2542", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 01:34:05.2732", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:34:05.8915", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:34:05.8946", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:34:05.8946", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:34:05.8946", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:34:05.8946", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:34:05.8946", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:34:05.8946", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 01:34:05.8946", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 01:34:05.8946", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 01:34:05.8946", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 01:34:05.8946", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:34:05.8946", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:37:04.2142", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:37:04.2142", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 01:37:04.2201", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:37:04.2201", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 01:37:04.2201", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 01:37:04.2201", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:37:04.2201", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:37:04.2201", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:37:04.2201", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:37:04.2201", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:37:04.2201", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:37:04.2201", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:37:04.2201", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 01:37:04.2201", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 01:37:04.2201", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 01:37:04.2466", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:37:04.7668", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:37:04.7668", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 01:37:04.7668", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 01:37:04.7815", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:37:05.3254", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:37:05.3281", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 01:37:05.3281", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 01:37:05.3438", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:37:05.9556", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:37:05.9556", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:37:05.9556", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:37:05.9556", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:37:05.9556", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:37:05.9556", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:37:05.9556", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 01:37:05.9556", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 01:37:05.9556", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 01:37:05.9556", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 01:37:05.9678", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:37:05.9678", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:48.6763", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:48.6763", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48035\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 01:39:48.6763", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:48.6763", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:48.6763", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00016#" } { "timestamp": "2026-03-08 01:39:48.6763", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00016" } { "timestamp": "2026-03-08 01:39:48.6959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:39:48.6959", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:48.6959", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:48.6959", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:48.6959", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:48.8296", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00016\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> customer creator complain\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623352,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:39:48.827Z\",\"updatedOn\":\"2026-03-08T01:39:48.827Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:48.8296", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:48.8296", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:48.8296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:39:48.8296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:39:48.8296", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00016\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"customer creator complain\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:48.9248", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:48.9248", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:39:48.9248", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:48.9248", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:48.9248", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:48.9248", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:48.9248", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:48.9248", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:48.9248", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-08 01:39:48.9248", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-08 01:39:48.9400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:39:48.9400", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:48.9400", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:48.9400", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:48.9400", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:49.0270", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623354,\"createdOn\":\"2026-03-08T01:39:49.026Z\",\"updatedOn\":\"2026-03-08T01:39:49.026Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:49.0270", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:49.0270", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:49.0270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:39:49.0270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:39:49.0270", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:49.1257", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:49.1257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:39:49.1257", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:49.1257", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:49.1257", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:49.1257", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:49.1257", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:49.1257", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:49.1257", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-08 01:39:49.1257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-08 01:39:49.1444", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:39:49.1444", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:49.1444", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:49.1444", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:49.1444", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:49.2289", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623356,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:39:49.231Z\",\"updatedOn\":\"2026-03-08T01:39:49.231Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:49.2333", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:49.2333", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:49.2333", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:39:49.2470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:39:49.2470", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:49.3426", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:49.3426", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:39:49.3426", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:49.3426", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:49.3426", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:49.3426", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18868\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00025\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:49.3426", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:49.3426", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:49.3426", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00025#" } { "timestamp": "2026-03-08 01:39:49.3426", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00025" } { "timestamp": "2026-03-08 01:39:49.3625", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:39:49.3625", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:49.3625", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:49.3625", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:49.3625", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:49.4458", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00025\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00025\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623358,\"createdOn\":\"2026-03-08T01:39:49.448Z\",\"updatedOn\":\"2026-03-08T01:39:49.448Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:49.4458", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:49.4458", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:49.4458", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:39:49.4646", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:39:49.4646", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00025\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:49.5645", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:49.5645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:39:49.5645", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:49.5645", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:49.5645", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:49.5645", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:49.5784", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:49.5784", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:49.5784", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00005#" } { "timestamp": "2026-03-08 01:39:49.5784", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00005" } { "timestamp": "2026-03-08 01:39:49.5784", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:39:49.5784", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:49.5784", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:49.5895", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:49.5895", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:49.6954", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623360,\"createdOn\":\"2026-03-08T01:39:49.692Z\",\"updatedOn\":\"2026-03-08T01:39:49.692Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:49.6954", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:49.6954", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:49.6954", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:39:49.7105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:39:49.7105", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:49.7950", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:49.7950", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:39:49.7950", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:49.7950", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:49.7950", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:49.7950", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18728\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00032\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:49.7950", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:49.7950", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:49.7950", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00032#" } { "timestamp": "2026-03-08 01:39:49.7950", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00032" } { "timestamp": "2026-03-08 01:39:49.8137", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:39:49.8137", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:49.8137", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:49.8137", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:49.8137", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:49.9018", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00032\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00032\\n
\\n Description:<\/b> Safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623362,\"createdOn\":\"2026-03-08T01:39:49.899Z\",\"updatedOn\":\"2026-03-08T01:39:49.899Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:49.9018", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:49.9018", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:49.9018", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:39:49.9169", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:39:49.9169", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00032\"},{\"type\":\"text\",\"text\":\"Safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:50.0067", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:50.0067", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:39:50.0067", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:50.0067", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:50.0067", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:50.0067", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:50.0151", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:50.0151", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:50.0151", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00006#" } { "timestamp": "2026-03-08 01:39:50.0151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00006" } { "timestamp": "2026-03-08 01:39:50.0151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:39:50.0151", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:50.0151", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:50.0151", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:50.0151", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:50.1121", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623364,\"createdOn\":\"2026-03-08T01:39:50.110Z\",\"updatedOn\":\"2026-03-08T01:39:50.110Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:50.1121", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:50.1121", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:50.1121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:39:50.1218", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:39:50.1218", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:50.2074", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:50.2074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:39:50.2074", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:50.2074", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:50.2074", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:50.2074", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18733\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:50.2162", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:50.2162", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:50.2162", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00033#" } { "timestamp": "2026-03-08 01:39:50.2162", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00033" } { "timestamp": "2026-03-08 01:39:50.2162", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:39:50.2162", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:50.2162", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:50.2162", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:50.2162", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:50.3093", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00033\\n
\\n Description:<\/b> safety issue found in hyderabad\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623366,\"createdOn\":\"2026-03-08T01:39:50.313Z\",\"updatedOn\":\"2026-03-08T01:39:50.313Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:50.3093", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:50.3251", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:50.3251", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:39:50.3397", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:39:50.3397", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:50.4270", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:50.4270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:39:50.4270", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:50.4270", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:50.4270", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:50.4270", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:50.4372", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:50.4372", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:50.4372", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00013#" } { "timestamp": "2026-03-08 01:39:50.4372", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00013" } { "timestamp": "2026-03-08 01:39:50.4372", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:39:50.4372", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:50.4372", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:50.4372", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:50.4372", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:50.5303", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00013\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623368,\"createdOn\":\"2026-03-08T01:39:50.532Z\",\"updatedOn\":\"2026-03-08T01:39:50.532Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:50.5303", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:50.5303", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:50.5303", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:39:50.5513", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:39:50.5513", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00013\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:50.6378", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:50.6378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:39:50.6378", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:50.6378", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:50.6378", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:50.6378", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18735\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:50.6521", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:50.6521", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:50.6521", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00034#" } { "timestamp": "2026-03-08 01:39:50.6521", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00034" } { "timestamp": "2026-03-08 01:39:50.6521", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:39:50.6521", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:50.6521", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:50.6521", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:50.6521", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:50.7499", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00034\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623370,\"createdOn\":\"2026-03-08T01:39:50.748Z\",\"updatedOn\":\"2026-03-08T01:39:50.748Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:50.7499", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:50.7499", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:50.7499", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:39:50.7627", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:39:50.7627", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00034\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:50.8485", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:50.8485", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:39:50.8485", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:50.8485", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:50.8485", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:50.8485", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18737\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:50.8485", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:50.8554", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:50.8554", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00036#" } { "timestamp": "2026-03-08 01:39:50.8554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00036" } { "timestamp": "2026-03-08 01:39:50.8554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:39:50.8554", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:50.8554", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:50.8554", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:50.8554", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:50.9516", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00036\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623372,\"createdOn\":\"2026-03-08T01:39:50.950Z\",\"updatedOn\":\"2026-03-08T01:39:50.950Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:50.9516", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:50.9516", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:50.9516", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:39:50.9695", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:39:50.9695", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00036\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:51.0561", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:51.0561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:39:51.0561", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:51.0561", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:51.0594", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:51.0594", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18738\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:51.0594", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:51.0594", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:51.0594", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00037#" } { "timestamp": "2026-03-08 01:39:51.0594", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00037" } { "timestamp": "2026-03-08 01:39:51.0761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:39:51.0761", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:51.0761", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:51.0761", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:51.0761", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:51.1643", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00037\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623374,\"createdOn\":\"2026-03-08T01:39:51.162Z\",\"updatedOn\":\"2026-03-08T01:39:51.162Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:51.1643", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:51.1643", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:51.1643", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:39:51.1727", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:39:51.1727", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00037\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:51.2602", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:51.2602", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:39:51.2620", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:51.2620", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:51.2620", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:51.2620", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:51.2620", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:51.2620", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:51.2620", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-08 01:39:51.2620", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-08 01:39:51.2846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:39:51.2846", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:51.2846", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:51.2846", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:51.2846", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:51.3717", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623376,\"createdOn\":\"2026-03-08T01:39:51.370Z\",\"updatedOn\":\"2026-03-08T01:39:51.370Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:51.3717", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:51.3717", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:51.3717", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:39:51.3717", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:39:51.3717", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:51.4664", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:51.4664", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:39:51.4664", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:51.4664", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:51.4664", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:51.4664", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:51.4807", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:51.4807", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:51.4807", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-08 01:39:51.4807", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-08 01:39:51.4807", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:39:51.4807", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:51.4807", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:51.4807", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:51.4807", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:51.5760", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623378,\"createdOn\":\"2026-03-08T01:39:51.577Z\",\"updatedOn\":\"2026-03-08T01:39:51.577Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:51.5760", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:51.5760", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:51.5760", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:39:51.5907", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:39:51.5907", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:51.6831", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:51.6842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:39:51.6842", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:51.6842", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:51.6842", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:51.6842", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:51.6842", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:51.6842", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:51.6842", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-08 01:39:51.6842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-08 01:39:51.7044", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:39:51.7044", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:51.7044", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:51.7044", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:51.7044", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:51.7921", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623380,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:39:51.789Z\",\"updatedOn\":\"2026-03-08T01:39:51.789Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:51.7921", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:51.7921", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:51.7921", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:39:51.8058", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:39:51.8058", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:51.8943", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:51.8943", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:39:51.8943", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:51.8943", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:51.8943", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:51.8943", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:51.8943", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:51.8943", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:51.8943", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-08 01:39:51.8943", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-08 01:39:51.9124", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:39:51.9124", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:51.9124", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:51.9124", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:51.9124", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:52.0003", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623382,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:39:51.998Z\",\"updatedOn\":\"2026-03-08T01:39:51.998Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:52.0003", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:52.0003", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:52.0003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:39:52.0003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:39:52.0003", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:52.0967", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:52.0967", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:39:52.0967", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:52.0967", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:52.0967", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:52.0967", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:52.0967", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:52.0967", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:52.0967", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-08 01:39:52.0967", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-08 01:39:52.1175", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:39:52.1175", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:52.1175", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:52.1175", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:52.1175", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:52.2049", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623384,\"createdOn\":\"2026-03-08T01:39:52.203Z\",\"updatedOn\":\"2026-03-08T01:39:52.203Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:52.2049", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:52.2049", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:52.2049", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:39:52.2154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:39:52.2154", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:52.3030", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:52.3030", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:39:52.3030", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:52.3030", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:52.3030", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:52.3030", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:52.3030", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:52.3084", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:52.3084", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-08 01:39:52.3084", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-08 01:39:52.3084", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:39:52.3084", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:52.3084", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:52.3084", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:52.3084", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:52.4053", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623386,\"createdOn\":\"2026-03-08T01:39:52.403Z\",\"updatedOn\":\"2026-03-08T01:39:52.403Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:52.4053", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:52.4053", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:52.4053", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:39:52.4053", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:39:52.4053", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:52.5023", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:52.5023", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:39:52.5023", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:52.5023", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:52.5023", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:52.5023", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:52.5023", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:52.5023", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:52.5023", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-08 01:39:52.5023", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-08 01:39:52.5182", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:39:52.5182", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:52.5182", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:52.5182", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:52.5182", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:52.6071", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623388,\"createdOn\":\"2026-03-08T01:39:52.605Z\",\"updatedOn\":\"2026-03-08T01:39:52.605Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:52.6071", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:52.6071", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:52.6071", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:39:52.6071", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:39:52.6071", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:52.7039", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:52.7039", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:39:52.7039", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:52.7039", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:52.7039", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:52.7039", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:52.7039", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:52.7039", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:52.7039", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-08 01:39:52.7039", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-08 01:39:52.7272", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:39:52.7272", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:52.7272", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:52.7272", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:52.7272", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:52.8145", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623390,\"createdOn\":\"2026-03-08T01:39:52.812Z\",\"updatedOn\":\"2026-03-08T01:39:52.812Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:52.8145", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:52.8145", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:52.8145", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:39:52.8242", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:39:52.8242", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:52.9113", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:52.9113", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:39:52.9113", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:52.9113", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:52.9113", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:52.9113", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:52.9113", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:52.9113", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:52.9113", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-08 01:39:52.9113", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-08 01:39:52.9254", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:39:52.9254", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:52.9254", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:52.9254", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:52.9254", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:53.0131", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623392,\"createdOn\":\"2026-03-08T01:39:53.011Z\",\"updatedOn\":\"2026-03-08T01:39:53.011Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:53.0131", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:53.0131", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:53.0131", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:39:53.0131", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:39:53.0131", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:53.1123", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:53.1123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:39:53.1123", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:53.1123", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:53.1123", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:53.1123", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:53.1123", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:53.1123", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:53.1123", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-08 01:39:53.1123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-08 01:39:53.1264", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:39:53.1264", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:53.1264", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:53.1264", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:53.1264", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:53.2142", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623394,\"createdOn\":\"2026-03-08T01:39:53.212Z\",\"updatedOn\":\"2026-03-08T01:39:53.212Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:53.2142", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:53.2142", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:53.2142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:39:53.2250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:39:53.2250", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:53.3382", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:53.3382", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:39:53.3382", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:53.3382", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:53.3398", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:53.3398", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:53.3398", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:53.3398", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:53.3398", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-08 01:39:53.3398", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-08 01:39:53.3398", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:39:53.3398", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:53.3398", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:53.3398", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:53.3398", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:53.4411", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623396,\"createdOn\":\"2026-03-08T01:39:53.439Z\",\"updatedOn\":\"2026-03-08T01:39:53.439Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:53.4411", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:53.4411", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:53.4411", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:39:53.4507", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:39:53.4507", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:53.5375", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:53.5375", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:39:53.5375", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:53.5375", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:53.5375", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:53.5375", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:53.5489", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:53.5489", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:53.5489", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-08 01:39:53.5489", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-08 01:39:53.5592", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:39:53.5592", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:53.5592", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:53.5592", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:53.5592", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:53.6466", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623398,\"createdOn\":\"2026-03-08T01:39:53.644Z\",\"updatedOn\":\"2026-03-08T01:39:53.644Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:53.6466", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:53.6466", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:53.6466", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:39:53.6584", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:39:53.6584", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:53.7444", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:53.7444", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:39:53.7444", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:53.7444", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:53.7444", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:53.7444", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:53.7494", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:53.7494", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:53.7494", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-08 01:39:53.7494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-08 01:39:53.7494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:39:53.7494", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:53.7494", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:53.7494", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:53.7494", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:53.8464", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623400,\"createdOn\":\"2026-03-08T01:39:53.844Z\",\"updatedOn\":\"2026-03-08T01:39:53.844Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:53.8464", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:53.8464", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:53.8464", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:39:53.8609", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:39:53.8609", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:53.9475", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:53.9475", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:39:53.9475", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:53.9475", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:39:53.9512", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:39:53.9512", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18807\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:39:53.9512", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:39:53.9512", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:53.9512", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00013#" } { "timestamp": "2026-03-08 01:39:53.9512", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00013" } { "timestamp": "2026-03-08 01:39:53.9672", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:39:53.9672", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:39:53.9672", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:39:53.9672", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:39:53.9672", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:39:54.0526", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623402,\"createdOn\":\"2026-03-08T01:39:54.052Z\",\"updatedOn\":\"2026-03-08T01:39:54.052Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:39:54.0526", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:39:54.0526", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:39:54.0526", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:39:54.0714", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:39:54.0714", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:39:54.1562", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:39:54.1562", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:39:54.1562", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:39:54.1562", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:40:04.1723", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:40:04.1723", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 01:40:04.1723", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:40:04.1723", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 01:40:04.1723", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 01:40:04.1723", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:40:04.1723", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:40:04.1723", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:40:04.1723", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:40:04.1723", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:40:04.1723", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:40:04.1723", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:40:04.1723", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 01:40:04.1835", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 01:40:04.1835", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 01:40:04.1835", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:40:04.7122", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:40:04.7122", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 01:40:04.7155", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 01:40:04.7155", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:40:05.2931", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:40:05.2931", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 01:40:05.2931", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 01:40:05.3127", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:40:05.9293", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:40:05.9332", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:40:05.9332", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:40:05.9332", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:40:05.9332", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:40:05.9332", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:40:05.9332", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 01:40:05.9332", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 01:40:05.9332", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 01:40:05.9332", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 01:40:05.9332", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:40:05.9332", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:43:04.1804", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:43:04.1804", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 01:43:04.1804", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:43:04.1804", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 01:43:04.1804", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 01:43:04.1804", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:43:04.1804", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:43:04.1804", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:43:04.1804", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:43:04.1804", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:43:04.1804", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:43:04.1804", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:43:04.1804", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 01:43:04.1804", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 01:43:04.1804", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 01:43:04.2110", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:43:04.7377", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:43:04.7377", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 01:43:04.7444", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 01:43:04.7444", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:43:05.3244", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:43:05.3244", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 01:43:05.3244", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 01:43:05.3440", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:43:05.9395", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:43:05.9395", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:43:05.9395", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:43:05.9395", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:43:05.9395", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:43:05.9395", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:43:05.9395", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 01:43:05.9395", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 01:43:05.9469", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 01:43:05.9469", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 01:43:05.9469", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:43:05.9469", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:46:04.1612", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:46:04.1612", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 01:46:04.1612", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:46:04.1612", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 01:46:04.1612", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 01:46:04.1612", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:46:04.1612", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:46:04.1612", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:46:04.1612", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:46:04.1612", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:46:04.1612", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:46:04.1612", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:46:04.1612", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 01:46:04.1612", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 01:46:04.1612", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 01:46:04.1804", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:46:04.6956", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:46:04.6956", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 01:46:04.6956", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 01:46:04.7150", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:46:05.2706", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:46:05.2706", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 01:46:05.2706", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 01:46:05.2706", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:46:05.8587", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:46:05.8587", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:46:05.8587", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:46:05.8587", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:46:05.8587", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:46:05.8587", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:46:05.8587", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 01:46:05.8587", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 01:46:05.8661", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 01:46:05.8661", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 01:46:05.8661", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:46:05.8661", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:49:04.1614", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:49:04.1614", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 01:49:04.1614", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:49:04.1614", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 01:49:04.1614", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 01:49:04.1614", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:49:04.1614", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:49:04.1614", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:49:04.1614", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:49:04.1614", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:49:04.1614", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:49:04.1614", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:49:04.1614", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 01:49:04.1614", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 01:49:04.1735", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 01:49:04.1735", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:49:04.6961", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:49:04.6961", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 01:49:04.6961", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 01:49:04.7111", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:49:05.2648", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:49:05.2716", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 01:49:05.2716", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 01:49:05.2716", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:49:05.8580", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:49:05.8616", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:49:05.8616", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:49:05.8616", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:49:05.8616", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:49:05.8616", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:49:05.8616", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 01:49:05.8616", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 01:49:05.8616", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 01:49:05.8616", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 01:49:05.8616", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:49:05.8616", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:52:04.1894", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:52:04.1894", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 01:52:04.1894", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:52:04.1894", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 01:52:04.1894", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 01:52:04.1894", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:52:04.1894", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:52:04.1894", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:52:04.1894", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:52:04.1894", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:52:04.1894", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:52:04.1894", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:52:04.1894", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 01:52:04.1894", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 01:52:04.1894", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 01:52:04.2216", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:52:04.7880", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:52:04.7880", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 01:52:04.7880", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 01:52:04.8073", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:52:05.3635", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:52:05.3635", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 01:52:05.3635", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 01:52:05.3775", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:52:05.9951", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:52:06.0031", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:52:06.0031", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:52:06.0031", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:52:06.0031", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:52:06.0031", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:52:06.0031", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 01:52:06.0031", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 01:52:06.0031", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 01:52:06.0031", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 01:52:06.0031", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:52:06.0031", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:54:48.7070", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:54:48.7070", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"32974\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:54:48.7070", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:54:48.7070", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:48.7070", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00011#" } { "timestamp": "2026-03-08 01:54:48.7070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00011" } { "timestamp": "2026-03-08 01:54:48.7238", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:54:48.7238", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:54:48.7238", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:54:48.7238", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:54:48.7238", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:54:48.8568", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Examplewfe\\n
\\n Reported by:<\/b> Partiosh Kumar\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623404,\"createdOn\":\"2026-03-08T01:54:48.854Z\",\"updatedOn\":\"2026-03-08T01:54:48.854Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:54:48.8568", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:54:48.8568", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:54:48.8568", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:54:48.8568", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:54:48.8568", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Examplewfe\"},{\"type\":\"text\",\"text\":\"Partiosh Kumar\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:54:48.9553", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:54:48.9553", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:54:48.9553", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:48.9553", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:54:48.9553", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:54:48.9553", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47564\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:54:48.9553", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:54:48.9643", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:48.9643", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00013#" } { "timestamp": "2026-03-08 01:54:48.9643", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00013" } { "timestamp": "2026-03-08 01:54:48.9643", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:54:48.9643", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:54:48.9643", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:54:48.9643", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:54:48.9643", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:54:49.0636", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00013\\n
\\n Description:<\/b> 22\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623406,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:54:49.061Z\",\"updatedOn\":\"2026-03-08T01:54:49.061Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:54:49.0636", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:54:49.0636", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:54:49.0636", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:54:49.0761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:54:49.0761", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00013\"},{\"type\":\"text\",\"text\":\"22\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:54:49.1634", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:54:49.1634", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:54:49.1634", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:49.1634", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:54:49.1634", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:54:49.1634", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47919\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00014\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:54:49.1728", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:54:49.1728", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:49.1728", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00014#" } { "timestamp": "2026-03-08 01:54:49.1728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00014" } { "timestamp": "2026-03-08 01:54:49.1834", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 01:54:49.1834", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:54:49.1834", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:54:49.1834", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:54:49.1834", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:54:49.2709", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00014\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00014\\n
\\n Description:<\/b> Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623408,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T01:54:49.270Z\",\"updatedOn\":\"2026-03-08T01:54:49.270Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:54:49.2709", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:54:49.2709", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:54:49.2709", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 01:54:49.2896", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 01:54:49.2896", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00014\"},{\"type\":\"text\",\"text\":\"Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:54:49.3778", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:54:49.3778", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 01:54:49.3778", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:49.3778", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:54:49.3875", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:54:49.3875", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47930\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:54:49.3875", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:54:49.3875", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:49.3875", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00011#" } { "timestamp": "2026-03-08 01:54:49.3875", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00011" } { "timestamp": "2026-03-08 01:54:49.4043", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:54:49.4043", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:54:49.4043", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:54:49.4043", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:54:49.4043", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:54:49.4932", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623410,\"createdOn\":\"2026-03-08T01:54:49.491Z\",\"updatedOn\":\"2026-03-08T01:54:49.491Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:54:49.4932", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:54:49.4932", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:54:49.4932", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:54:49.5101", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:54:49.5101", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:54:49.5984", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:54:49.5984", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:54:49.5984", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:49.5984", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:54:49.5984", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:54:49.5984", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47931\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00015\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:54:49.5984", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:54:49.5984", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:49.5984", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00015#" } { "timestamp": "2026-03-08 01:54:49.5984", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00015" } { "timestamp": "2026-03-08 01:54:49.6133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:54:49.6133", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:54:49.6133", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:54:49.6133", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:54:49.6133", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:54:49.7001", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00015\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00015\\n
\\n Description:<\/b> This is Task Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623412,\"createdOn\":\"2026-03-08T01:54:49.699Z\",\"updatedOn\":\"2026-03-08T01:54:49.699Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:54:49.7001", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:54:49.7001", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:54:49.7001", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:54:49.7001", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:54:49.7001", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00015\"},{\"type\":\"text\",\"text\":\"This is Task Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:54:49.7987", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:54:49.7987", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:54:49.7987", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:49.7987", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:54:49.7987", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:54:49.7987", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47932\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:54:49.8085", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:54:49.8085", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:49.8085", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00016#" } { "timestamp": "2026-03-08 01:54:49.8085", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00016" } { "timestamp": "2026-03-08 01:54:49.8085", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:54:49.8085", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:54:49.8085", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:54:49.8085", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:54:49.8085", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:54:49.9063", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00016\\n
\\n Description:<\/b> This Is Task Description - Task\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623414,\"createdOn\":\"2026-03-08T01:54:49.905Z\",\"updatedOn\":\"2026-03-08T01:54:49.905Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:54:49.9063", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:54:49.9063", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:54:49.9063", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:54:49.9172", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:54:49.9172", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00016\"},{\"type\":\"text\",\"text\":\"This Is Task Description - Task\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:54:50.0046", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:54:50.0046", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:54:50.0046", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:50.0046", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:54:50.0046", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:54:50.0046", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48022\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:54:50.0046", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:54:50.0046", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:50.0113", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00036#" } { "timestamp": "2026-03-08 01:54:50.0113", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00036" } { "timestamp": "2026-03-08 01:54:50.0113", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:54:50.0113", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:54:50.0113", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:54:50.0113", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:54:50.0113", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:54:50.1127", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00036\\n
\\n Description:<\/b> New Ticket\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623416,\"createdOn\":\"2026-03-08T01:54:50.110Z\",\"updatedOn\":\"2026-03-08T01:54:50.110Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:54:50.1127", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:54:50.1127", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:54:50.1127", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:54:50.1247", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:54:50.1247", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00036\"},{\"type\":\"text\",\"text\":\"New Ticket\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:54:50.2111", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:54:50.2111", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:54:50.2111", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:50.2111", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:54:50.2152", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:54:50.2152", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18740\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:54:50.2152", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:54:50.2152", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:50.2152", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00038#" } { "timestamp": "2026-03-08 01:54:50.2152", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00038" } { "timestamp": "2026-03-08 01:54:50.2319", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:54:50.2319", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:54:50.2319", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:54:50.2319", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:54:50.2319", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:54:50.3185", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00038\\n
\\n Description:<\/b> safety issue found\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623418,\"createdOn\":\"2026-03-08T01:54:50.318Z\",\"updatedOn\":\"2026-03-08T01:54:50.318Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:54:50.3185", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:54:50.3185", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:54:50.3185", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:54:50.3296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:54:50.3296", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00038\"},{\"type\":\"text\",\"text\":\"safety issue found\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:54:50.4159", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:54:50.4159", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:54:50.4203", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:50.4203", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:54:50.4203", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:54:50.4203", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18881\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:54:50.4203", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:54:50.4203", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:50.4203", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00028#" } { "timestamp": "2026-03-08 01:54:50.4203", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00028" } { "timestamp": "2026-03-08 01:54:50.4398", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:54:50.4398", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:54:50.4398", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:54:50.4398", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:54:50.4398", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:54:50.5261", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623420,\"createdOn\":\"2026-03-08T01:54:50.526Z\",\"updatedOn\":\"2026-03-08T01:54:50.526Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:54:50.5261", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:54:50.5305", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:54:50.5305", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:54:50.5465", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:54:50.5465", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:54:50.6339", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:54:50.6339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:54:50.6339", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:50.6339", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:54:50.6360", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:54:50.6360", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18884\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:54:50.6360", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:54:50.6360", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:50.6360", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00029#" } { "timestamp": "2026-03-08 01:54:50.6360", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00029" } { "timestamp": "2026-03-08 01:54:50.6360", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:54:50.6360", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:54:50.6360", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:54:50.6360", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:54:50.6360", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:54:50.7385", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623422,\"createdOn\":\"2026-03-08T01:54:50.736Z\",\"updatedOn\":\"2026-03-08T01:54:50.736Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:54:50.7385", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:54:50.7385", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:54:50.7385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:54:50.7513", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:54:50.7513", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:54:50.8389", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:54:50.8389", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:54:50.8389", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:50.8399", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:54:50.8399", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:54:50.8399", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23082\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:54:50.8399", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:54:50.8399", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:50.8399", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00017#" } { "timestamp": "2026-03-08 01:54:50.8399", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00017" } { "timestamp": "2026-03-08 01:54:50.8568", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:54:50.8568", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:54:50.8568", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:54:50.8568", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:54:50.8568", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:54:50.9439", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623424,\"createdOn\":\"2026-03-08T01:54:50.943Z\",\"updatedOn\":\"2026-03-08T01:54:50.943Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:54:50.9439", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:54:50.9439", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:54:50.9439", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:54:50.9617", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:54:50.9617", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:54:51.0500", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:54:51.0500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:54:51.0500", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:51.0500", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:54:51.0500", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:54:51.0500", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:54:51.0500", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:54:51.0500", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:51.0500", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00010#" } { "timestamp": "2026-03-08 01:54:51.0500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00010" } { "timestamp": "2026-03-08 01:54:51.0640", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:54:51.0640", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:54:51.0640", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:54:51.0640", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:54:51.0640", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:54:51.1524", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623426,\"createdOn\":\"2026-03-08T01:54:51.150Z\",\"updatedOn\":\"2026-03-08T01:54:51.150Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:54:51.1524", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:54:51.1524", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:54:51.1524", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:54:51.1679", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:54:51.1679", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:54:51.2560", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:54:51.2560", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:54:51.2560", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:51.2560", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:54:51.2560", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:54:51.2560", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22310\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:54:51.2638", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:54:51.2638", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:51.2638", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00008#" } { "timestamp": "2026-03-08 01:54:51.2638", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00008" } { "timestamp": "2026-03-08 01:54:51.2638", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:54:51.2638", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:54:51.2638", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:54:51.2638", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:54:51.2638", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:54:51.3700", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623428,\"createdOn\":\"2026-03-08T01:54:51.367Z\",\"updatedOn\":\"2026-03-08T01:54:51.367Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:54:51.3700", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:54:51.3706", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:54:51.3706", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:54:51.3706", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:54:51.3706", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:54:51.4667", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:54:51.4667", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:54:51.4667", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:51.4667", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:54:51.4667", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:54:51.4667", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22143\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00070\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 01:54:51.4667", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:54:51.4798", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:51.4798", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00070#" } { "timestamp": "2026-03-08 01:54:51.4798", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00070" } { "timestamp": "2026-03-08 01:54:51.4798", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:54:51.4798", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:54:51.4798", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:54:51.4798", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:54:51.4798", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:54:51.5846", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00070\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00070\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623430,\"createdOn\":\"2026-03-08T01:54:51.583Z\",\"updatedOn\":\"2026-03-08T01:54:51.583Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:54:51.5846", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:54:51.5846", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:54:51.5846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:54:51.5934", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:54:51.5934", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00070\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:54:51.6791", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:54:51.6791", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:54:51.6791", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:51.6791", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:54:51.6828", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:54:51.6828", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:54:51.6828", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:54:51.6828", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:51.6828", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00013#" } { "timestamp": "2026-03-08 01:54:51.6828", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00013" } { "timestamp": "2026-03-08 01:54:51.6994", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:54:51.6994", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:54:51.6994", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:54:51.6994", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:54:51.6994", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:54:51.7878", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623432,\"createdOn\":\"2026-03-08T01:54:51.785Z\",\"updatedOn\":\"2026-03-08T01:54:51.785Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:54:51.7878", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:54:51.7878", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:54:51.7878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:54:51.8031", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:54:51.8031", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:54:51.8904", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:54:51.8904", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:54:51.8904", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:51.8904", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:54:51.8904", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:54:51.8904", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21189\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:54:51.9040", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:54:51.9040", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:51.9040", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00038#" } { "timestamp": "2026-03-08 01:54:51.9040", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00038" } { "timestamp": "2026-03-08 01:54:51.9040", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:54:51.9040", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:54:51.9040", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:54:51.9040", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:54:51.9040", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:54:51.9981", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00038\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623434,\"createdOn\":\"2026-03-08T01:54:52.001Z\",\"updatedOn\":\"2026-03-08T01:54:52.001Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:54:51.9981", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:54:51.9981", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:54:51.9981", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:54:52.0165", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:54:52.0165", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00038\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:54:52.1044", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:54:52.1044", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:54:52.1044", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:52.1044", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:54:52.1061", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:54:52.1061", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22279\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:54:52.1061", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:54:52.1061", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:52.1061", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00001#" } { "timestamp": "2026-03-08 01:54:52.1061", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00001" } { "timestamp": "2026-03-08 01:54:52.1210", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:54:52.1210", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:54:52.1210", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:54:52.1210", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:54:52.1210", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:54:52.2097", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623436,\"createdOn\":\"2026-03-08T01:54:52.208Z\",\"updatedOn\":\"2026-03-08T01:54:52.208Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:54:52.2097", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:54:52.2097", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:54:52.2097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:54:52.2192", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:54:52.2192", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:54:52.3067", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:54:52.3067", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:54:52.3067", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:52.3067", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:54:52.3079", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:54:52.3079", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22309\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:54:52.3079", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:54:52.3079", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:52.3079", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00007#" } { "timestamp": "2026-03-08 01:54:52.3079", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00007" } { "timestamp": "2026-03-08 01:54:52.3079", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:54:52.3079", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:54:52.3079", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:54:52.3079", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:54:52.3238", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:54:52.4117", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623438,\"createdOn\":\"2026-03-08T01:54:52.409Z\",\"updatedOn\":\"2026-03-08T01:54:52.409Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:54:52.4117", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:54:52.4117", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:54:52.4117", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:54:52.4194", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:54:52.4194", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:54:52.5114", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:54:52.5114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:54:52.5114", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:52.5114", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:54:52.5114", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:54:52.5114", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18885\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 01:54:52.5114", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:54:52.5114", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:52.5114", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00033#" } { "timestamp": "2026-03-08 01:54:52.5114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00033" } { "timestamp": "2026-03-08 01:54:52.5114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 01:54:52.5114", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 01:54:52.5266", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 01:54:52.5266", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 01:54:52.5266", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 01:54:52.6152", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00033\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623440,\"createdOn\":\"2026-03-08T01:54:52.613Z\",\"updatedOn\":\"2026-03-08T01:54:52.613Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 01:54:52.6152", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 01:54:52.6152", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 01:54:52.6152", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 01:54:52.6259", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 01:54:52.6259", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 01:54:52.7137", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 01:54:52.7137", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 01:54:52.7137", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 01:54:52.7137", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:55:04.1704", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:55:04.1704", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 01:55:04.1704", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:55:04.1704", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 01:55:04.1704", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 01:55:04.1704", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:55:04.1704", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:55:04.1704", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:55:04.1704", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:55:04.1704", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:55:04.1704", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:55:04.1704", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:55:04.1704", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 01:55:04.1704", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 01:55:04.1704", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 01:55:04.1978", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:55:04.7272", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:55:04.7300", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 01:55:04.7300", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 01:55:04.7300", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:55:05.2851", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:55:05.2851", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 01:55:05.2851", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 01:55:05.3002", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:55:05.8535", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:55:05.8566", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:55:05.8566", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:55:05.8566", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:55:05.8566", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:55:05.8566", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:55:05.8566", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 01:55:05.8566", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 01:55:05.8566", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 01:55:05.8566", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 01:55:05.8566", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:55:05.8566", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 01:58:04.1583", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 01:58:04.1583", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 01:58:04.1667", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 01:58:04.1667", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 01:58:04.1667", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 01:58:04.1667", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:58:04.1667", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:58:04.1667", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:58:04.1667", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:58:04.1667", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:58:04.1667", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:58:04.1667", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 01:58:04.1667", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 01:58:04.1667", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 01:58:04.1667", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 01:58:04.1889", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:58:04.7227", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:58:04.7227", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 01:58:04.7227", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 01:58:04.7389", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:58:05.2839", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:58:05.2839", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 01:58:05.2904", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 01:58:05.3252", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 01:58:05.9023", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 01:58:05.9023", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 01:58:05.9023", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:58:05.9023", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 01:58:05.9023", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 01:58:05.9023", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 01:58:05.9023", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 01:58:05.9023", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 01:58:05.9023", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 01:58:05.9023", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 01:58:05.9139", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 01:58:05.9139", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:01:04.1561", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:01:04.1561", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 02:01:04.1630", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:01:04.1630", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 02:01:04.1630", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 02:01:04.1630", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:01:04.1630", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:01:04.1630", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:01:04.1630", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:01:04.1630", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:01:04.1630", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:01:04.1630", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:01:04.1630", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 02:01:04.1630", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 02:01:04.1630", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 02:01:04.1847", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:01:04.7022", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:01:04.7022", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 02:01:04.7022", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 02:01:04.7196", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:01:05.2830", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:01:05.2863", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 02:01:05.2863", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 02:01:05.2863", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:01:05.8869", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:01:05.8869", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:01:05.8869", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:01:05.8869", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:01:05.8869", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:01:05.8869", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:01:05.8869", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 02:01:05.8869", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 02:01:05.8869", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 02:01:05.8957", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 02:01:05.8957", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:01:05.8957", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:04:04.1394", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:04:04.1394", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 02:04:04.1448", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:04:04.1448", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 02:04:04.1448", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 02:04:04.1448", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:04:04.1448", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:04:04.1448", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:04:04.1448", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:04:04.1448", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:04:04.1448", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:04:04.1448", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:04:04.1448", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 02:04:04.1448", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 02:04:04.1448", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 02:04:04.1697", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:04:04.7055", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:04:04.7055", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 02:04:04.7055", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 02:04:04.7230", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:04:05.2614", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:04:05.2614", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 02:04:05.2614", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 02:04:05.2743", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:04:05.9539", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:04:05.9577", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:04:05.9577", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:04:05.9577", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:04:05.9577", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:04:05.9577", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:04:05.9577", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 02:04:05.9577", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 02:04:05.9577", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 02:04:05.9577", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 02:04:05.9577", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:04:05.9577", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:07:04.1761", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:07:04.1761", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 02:07:04.1761", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:07:04.1761", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 02:07:04.1761", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 02:07:04.1761", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:07:04.1761", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:07:04.1761", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:07:04.1761", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:07:04.1761", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:07:04.1761", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:07:04.1761", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:07:04.1761", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 02:07:04.1853", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 02:07:04.1853", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 02:07:04.1853", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:07:04.7059", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:07:04.7059", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 02:07:04.7059", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 02:07:04.7245", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:07:05.2806", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:07:05.2806", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 02:07:05.2806", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 02:07:05.2969", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:07:05.9095", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:07:05.9095", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:07:05.9095", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:07:05.9095", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:07:05.9095", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:07:05.9095", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:07:05.9095", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 02:07:05.9095", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 02:07:05.9095", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 02:07:05.9095", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 02:07:05.9211", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:07:05.9211", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:09:48.9910", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:09:48.9910", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18365\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 02:09:48.9952", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:09:48.9952", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:48.9952", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00001#" } { "timestamp": "2026-03-08 02:09:48.9952", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00001" } { "timestamp": "2026-03-08 02:09:49.0120", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:09:49.0120", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:09:49.0120", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:09:49.0120", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:09:49.0120", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:09:49.1500", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623442,\"createdOn\":\"2026-03-08T02:09:49.148Z\",\"updatedOn\":\"2026-03-08T02:09:49.148Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:09:49.1500", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:09:49.1500", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:09:49.1500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:09:49.1576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:09:49.1576", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:09:49.2520", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:09:49.2520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:09:49.2520", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:49.2520", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:09:49.2520", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:09:49.2520", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18375\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 02:09:49.2520", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:09:49.2520", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:49.2520", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00002#" } { "timestamp": "2026-03-08 02:09:49.2520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00002" } { "timestamp": "2026-03-08 02:09:49.2684", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:09:49.2684", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:09:49.2684", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:09:49.2684", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:09:49.2684", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:09:49.3566", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623444,\"createdOn\":\"2026-03-08T02:09:49.355Z\",\"updatedOn\":\"2026-03-08T02:09:49.355Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:09:49.3566", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:09:49.3566", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:09:49.3566", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:09:49.3784", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:09:49.3784", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:09:49.4830", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:09:49.4830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:09:49.4830", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:49.4830", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:09:49.4830", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:09:49.4830", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18642\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 02:09:49.4830", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:09:49.4830", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:49.4830", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00022#" } { "timestamp": "2026-03-08 02:09:49.4830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00022" } { "timestamp": "2026-03-08 02:09:49.5081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:09:49.5081", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:09:49.5081", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:09:49.5081", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:09:49.5081", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:09:49.5968", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00022\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623446,\"createdOn\":\"2026-03-08T02:09:49.595Z\",\"updatedOn\":\"2026-03-08T02:09:49.595Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:09:49.5968", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:09:49.5968", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:09:49.5968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:09:49.6065", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:09:49.6065", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00022\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:09:49.7047", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:09:49.7047", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:09:49.7047", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:49.7047", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:09:49.7047", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:09:49.7047", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18646\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TC-\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 02:09:49.7139", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:09:49.7139", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:49.7139", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TC-\/25\/00011#" } { "timestamp": "2026-03-08 02:09:49.7139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TC-\/25\/00011" } { "timestamp": "2026-03-08 02:09:49.7139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:09:49.7139", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:09:49.7139", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:09:49.7139", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:09:49.7139", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:09:49.8146", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TC-\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TC-\/25\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623448,\"createdOn\":\"2026-03-08T02:09:49.813Z\",\"updatedOn\":\"2026-03-08T02:09:49.813Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:09:49.8146", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:09:49.8146", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:09:49.8146", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:09:49.8243", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:09:49.8243", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TC-\/25\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:09:49.9117", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:09:49.9117", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:09:49.9117", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:49.9117", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:09:49.9117", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:09:49.9117", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 02:09:49.9207", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:09:49.9207", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:49.9207", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00005#" } { "timestamp": "2026-03-08 02:09:49.9207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00005" } { "timestamp": "2026-03-08 02:09:49.9207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:09:49.9207", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:09:49.9207", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:09:49.9207", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:09:49.9207", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:09:50.0180", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623450,\"createdOn\":\"2026-03-08T02:09:50.016Z\",\"updatedOn\":\"2026-03-08T02:09:50.016Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:09:50.0180", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:09:50.0180", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:09:50.0180", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:09:50.0321", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:09:50.0321", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:09:50.1196", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:09:50.1196", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:09:50.1196", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:50.1209", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:09:50.1209", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:09:50.1209", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18692\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 02:09:50.1209", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:09:50.1209", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:50.1209", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00029#" } { "timestamp": "2026-03-08 02:09:50.1209", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00029" } { "timestamp": "2026-03-08 02:09:50.1406", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:09:50.1406", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:09:50.1406", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:09:50.1406", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:09:50.1406", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:09:50.2288", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623452,\"createdOn\":\"2026-03-08T02:09:50.226Z\",\"updatedOn\":\"2026-03-08T02:09:50.226Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:09:50.2288", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:09:50.2299", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:09:50.2299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:09:50.2452", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:09:50.2452", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:09:50.3327", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:09:50.3327", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:09:50.3327", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:50.3327", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:09:50.3327", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:09:50.3327", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18886\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 02:09:50.3399", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:09:50.3399", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:50.3399", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00034#" } { "timestamp": "2026-03-08 02:09:50.3399", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00034" } { "timestamp": "2026-03-08 02:09:50.3399", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:09:50.3399", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:09:50.3399", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:09:50.3399", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:09:50.3399", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:09:50.4383", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00034\\n
\\n Description:<\/b> safety\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623454,\"createdOn\":\"2026-03-08T02:09:50.437Z\",\"updatedOn\":\"2026-03-08T02:09:50.437Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:09:50.4383", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:09:50.4383", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:09:50.4383", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:09:50.4513", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:09:50.4513", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00034\"},{\"type\":\"text\",\"text\":\"safety\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:09:50.5340", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:09:50.5340", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:09:50.5340", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:50.5340", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:09:50.5340", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:09:50.5340", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 02:09:50.5448", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:09:50.5448", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:50.5448", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00001#" } { "timestamp": "2026-03-08 02:09:50.5448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00001" } { "timestamp": "2026-03-08 02:09:50.5448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:09:50.5448", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:09:50.5448", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:09:50.5448", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:09:50.5448", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:09:50.6420", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623456,\"createdOn\":\"2026-03-08T02:09:50.640Z\",\"updatedOn\":\"2026-03-08T02:09:50.640Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:09:50.6420", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:09:50.6420", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:09:50.6420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:09:50.6625", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:09:50.6625", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:09:50.7503", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:09:50.7503", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:09:50.7503", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:50.7503", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:09:50.7503", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:09:50.7503", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18924\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 02:09:50.7503", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:09:50.7503", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:50.7503", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00006#" } { "timestamp": "2026-03-08 02:09:50.7503", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00006" } { "timestamp": "2026-03-08 02:09:50.7682", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:09:50.7682", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:09:50.7682", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:09:50.7682", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:09:50.7682", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:09:50.8511", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00006\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623458,\"createdOn\":\"2026-03-08T02:09:50.854Z\",\"updatedOn\":\"2026-03-08T02:09:50.854Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:09:50.8571", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:09:50.8571", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:09:50.8571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:09:50.8571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:09:50.8571", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00006\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:09:50.9537", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:09:50.9537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:09:50.9537", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:50.9537", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:09:50.9537", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:09:50.9537", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21190\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 02:09:50.9537", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:09:50.9537", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:50.9537", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00039#" } { "timestamp": "2026-03-08 02:09:50.9537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00039" } { "timestamp": "2026-03-08 02:09:50.9707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:09:50.9707", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:09:50.9707", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:09:50.9707", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:09:50.9707", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:09:51.0565", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623460,\"createdOn\":\"2026-03-08T02:09:51.057Z\",\"updatedOn\":\"2026-03-08T02:09:51.057Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:09:51.0565", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:09:51.0565", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:09:51.0565", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:09:51.0727", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:09:51.0733", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:09:51.1589", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:09:51.1589", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:09:51.1589", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:51.1589", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:09:51.1589", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:09:51.1589", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48031\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 02:09:51.1673", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:09:51.1673", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:51.1673", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00022#" } { "timestamp": "2026-03-08 02:09:51.1673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00022" } { "timestamp": "2026-03-08 02:09:51.1673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:09:51.1673", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:09:51.1673", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:09:51.1673", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:09:51.1673", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:09:51.2648", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00022\\n
\\n Description:<\/b> Testing\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623462,\"createdOn\":\"2026-03-08T02:09:51.263Z\",\"updatedOn\":\"2026-03-08T02:09:51.263Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:09:51.2648", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:09:51.2648", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:09:51.2648", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:09:51.2648", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:09:51.2648", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00022\"},{\"type\":\"text\",\"text\":\"Testing\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:09:51.3614", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:09:51.3614", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:09:51.3614", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:51.3614", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:09:51.3761", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:09:51.3761", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48028\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 02:09:51.3761", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:09:51.3761", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:51.3761", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00021#" } { "timestamp": "2026-03-08 02:09:51.3761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00021" } { "timestamp": "2026-03-08 02:09:51.3929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:09:51.3929", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:09:51.3929", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:09:51.3929", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:09:51.3929", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:09:51.4749", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00021\\n
\\n Description:<\/b> Test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623464,\"createdOn\":\"2026-03-08T02:09:51.479Z\",\"updatedOn\":\"2026-03-08T02:09:51.479Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:09:51.4749", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:09:51.4749", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:09:51.4822", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:09:51.4959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:09:51.4959", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00021\"},{\"type\":\"text\",\"text\":\"Test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:09:51.5837", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:09:51.5837", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:09:51.5837", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:51.5837", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:09:51.5837", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:09:51.5837", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48026\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 02:09:51.5952", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:09:51.5952", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:51.5952", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00037#" } { "timestamp": "2026-03-08 02:09:51.5952", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00037" } { "timestamp": "2026-03-08 02:09:51.5952", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:09:51.5952", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:09:51.5952", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:09:51.6046", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:09:51.6046", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:09:51.6930", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00037\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623466,\"createdOn\":\"2026-03-08T02:09:51.691Z\",\"updatedOn\":\"2026-03-08T02:09:51.691Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:09:51.6930", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:09:51.6930", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:09:51.6930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:09:51.7057", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:09:51.7057", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00037\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:09:51.7922", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:09:51.7922", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:09:51.7922", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:51.7922", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:09:51.7922", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:09:51.7922", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"27042\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 02:09:51.7922", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:09:51.7922", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:51.7922", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00010#" } { "timestamp": "2026-03-08 02:09:51.7922", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00010" } { "timestamp": "2026-03-08 02:09:51.8087", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:09:51.8087", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:09:51.8087", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:09:51.8087", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:09:51.8087", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:09:51.8957", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623468,\"createdOn\":\"2026-03-08T02:09:51.894Z\",\"updatedOn\":\"2026-03-08T02:09:51.894Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:09:51.8957", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:09:51.8957", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:09:51.8957", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:09:51.9069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:09:51.9069", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:09:51.9976", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:09:51.9976", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:09:51.9976", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:51.9976", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:09:51.9976", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:09:51.9976", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21300\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00084\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 02:09:51.9976", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:09:52.0104", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:52.0104", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00084#" } { "timestamp": "2026-03-08 02:09:52.0104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00084" } { "timestamp": "2026-03-08 02:09:52.0400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:09:52.0400", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:09:52.0400", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:09:52.0400", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:09:52.0400", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:09:52.1287", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00084\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00084\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623470,\"createdOn\":\"2026-03-08T02:09:52.127Z\",\"updatedOn\":\"2026-03-08T02:09:52.127Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:09:52.1287", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:09:52.1287", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:09:52.1287", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:09:52.1454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:09:52.1454", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00084\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:09:52.2323", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:09:52.2323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:09:52.2323", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:52.2323", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:09:52.2323", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:09:52.2323", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21287\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00077\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 02:09:52.2323", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:09:52.2323", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:52.2323", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00077#" } { "timestamp": "2026-03-08 02:09:52.2323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00077" } { "timestamp": "2026-03-08 02:09:52.2470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:09:52.2470", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:09:52.2470", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:09:52.2470", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:09:52.2470", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:09:52.3352", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00077\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00077\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623472,\"createdOn\":\"2026-03-08T02:09:52.333Z\",\"updatedOn\":\"2026-03-08T02:09:52.333Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:09:52.3352", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:09:52.3352", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:09:52.3352", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:09:52.3437", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:09:52.3437", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00077\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:09:52.4313", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:09:52.4313", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:09:52.4313", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:52.4323", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:09:52.4323", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:09:52.4323", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21193\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00042\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 02:09:52.4323", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:09:52.4323", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:52.4323", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00042#" } { "timestamp": "2026-03-08 02:09:52.4323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00042" } { "timestamp": "2026-03-08 02:09:52.4675", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:09:52.4675", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:09:52.4675", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:09:52.4675", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:09:52.4675", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:09:52.5537", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00042\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00042\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623474,\"createdOn\":\"2026-03-08T02:09:52.553Z\",\"updatedOn\":\"2026-03-08T02:09:52.553Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:09:52.5537", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:09:52.5537", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:09:52.5537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:09:52.5654", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:09:52.5654", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00042\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:09:52.6530", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:09:52.6530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:09:52.6530", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:52.6530", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:09:52.6530", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:09:52.6530", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21191\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00040\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 02:09:52.6530", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:09:52.6530", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:52.6530", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00040#" } { "timestamp": "2026-03-08 02:09:52.6530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00040" } { "timestamp": "2026-03-08 02:09:52.6724", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:09:52.6724", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:09:52.6724", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:09:52.6724", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:09:52.6724", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:09:52.7604", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00040\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00040\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623476,\"createdOn\":\"2026-03-08T02:09:52.759Z\",\"updatedOn\":\"2026-03-08T02:09:52.759Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:09:52.7609", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:09:52.7609", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:09:52.7609", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:09:52.7760", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:09:52.7760", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00040\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:09:52.8645", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:09:52.8645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:09:52.8645", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:09:52.8645", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:10:04.1310", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:10:04.1310", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 02:10:04.1385", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:10:04.1385", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 02:10:04.1385", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 02:10:04.1385", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:10:04.1385", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:10:04.1385", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:10:04.1385", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:10:04.1385", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:10:04.1385", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:10:04.1385", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:10:04.1385", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 02:10:04.1385", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 02:10:04.1385", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 02:10:04.1550", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:10:04.7034", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:10:04.7034", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 02:10:04.7034", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 02:10:04.7195", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:10:05.2791", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:10:05.2791", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 02:10:05.2791", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 02:10:05.2941", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:10:05.8970", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:10:05.9026", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:10:05.9026", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:10:05.9026", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:10:05.9026", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:10:05.9026", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:10:05.9026", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 02:10:05.9026", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 02:10:05.9026", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 02:10:05.9026", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 02:10:05.9026", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:10:05.9026", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:13:04.1949", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:13:04.1949", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 02:13:04.1949", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:13:04.1949", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 02:13:04.1949", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 02:13:04.1949", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:13:04.1949", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:13:04.1949", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:13:04.1949", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:13:04.1949", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:13:04.1949", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:13:04.1949", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:13:04.1949", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 02:13:04.1949", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 02:13:04.1949", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 02:13:04.2164", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:13:04.7375", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:13:04.7375", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 02:13:04.7375", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 02:13:04.7517", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:13:05.3082", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:13:05.3082", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 02:13:05.3082", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 02:13:05.3232", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:13:05.8952", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:13:05.8983", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:13:05.8983", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:13:05.8983", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:13:05.8983", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:13:05.8983", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:13:05.8983", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 02:13:05.8983", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 02:13:05.8983", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 02:13:05.8983", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 02:13:05.8983", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:13:05.8983", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:16:04.2871", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:16:04.2871", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 02:16:04.2871", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:16:04.2871", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 02:16:04.2871", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 02:16:04.2871", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:16:04.2871", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:16:04.2871", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:16:04.2871", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:16:04.2871", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:16:04.2871", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:16:04.2871", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:16:04.2871", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 02:16:04.2871", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 02:16:04.3007", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 02:16:04.3227", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:16:04.8560", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:16:04.8560", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 02:16:04.8560", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 02:16:04.8924", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:16:05.4852", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:16:05.4852", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 02:16:05.4911", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 02:16:05.5073", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:16:06.1018", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:16:06.1018", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:16:06.1018", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:16:06.1018", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:16:06.1018", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:16:06.1018", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:16:06.1018", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 02:16:06.1018", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 02:16:06.1018", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 02:16:06.1018", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 02:16:06.1135", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:16:06.1135", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:19:04.1450", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:19:04.1450", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 02:19:04.1450", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:19:04.1450", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 02:19:04.1450", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 02:19:04.1450", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:19:04.1450", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:19:04.1450", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:19:04.1450", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:19:04.1450", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:19:04.1450", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:19:04.1450", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:19:04.1450", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 02:19:04.1450", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 02:19:04.1582", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 02:19:04.1763", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:19:04.6883", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:19:04.6883", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 02:19:04.6883", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 02:19:04.7058", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:19:05.2456", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:19:05.2456", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 02:19:05.2518", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 02:19:05.2518", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:19:05.9051", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:19:05.9089", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:19:05.9089", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:19:05.9089", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:19:05.9089", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:19:05.9089", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:19:05.9089", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 02:19:05.9089", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 02:19:05.9089", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 02:19:05.9089", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 02:19:05.9089", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:19:05.9089", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:22:04.2284", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:22:04.2284", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 02:22:04.2332", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:22:04.2332", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 02:22:04.2332", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 02:22:04.2332", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:22:04.2332", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:22:04.2332", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:22:04.2332", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:22:04.2332", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:22:04.2332", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:22:04.2332", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:22:04.2332", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 02:22:04.2332", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 02:22:04.2332", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 02:22:04.2569", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:22:04.7763", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:22:04.7763", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 02:22:04.7799", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 02:22:04.7799", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:22:05.3462", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:22:05.3462", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 02:22:05.3462", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 02:22:05.3607", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:22:05.9786", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:22:05.9786", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:22:05.9786", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:22:05.9786", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:22:05.9786", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:22:05.9819", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:22:05.9819", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 02:22:05.9819", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 02:22:05.9819", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 02:22:05.9819", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 02:22:05.9819", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:22:05.9819", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:24:48.6220", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:24:48.6220", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18710\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 02:24:48.6220", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:24:48.6220", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:48.6220", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00009#" } { "timestamp": "2026-03-08 02:24:48.6220", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00009" } { "timestamp": "2026-03-08 02:24:48.6385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:24:48.6385", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:24:48.6385", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:24:48.6385", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:24:48.6385", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:24:48.7332", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00009\\n
\\n Description:<\/b> Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623478,\"createdOn\":\"2026-03-08T02:24:48.731Z\",\"updatedOn\":\"2026-03-08T02:24:48.731Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:24:48.7332", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:24:48.7332", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:24:48.7332", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:24:48.7332", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:24:48.7332", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00009\"},{\"type\":\"text\",\"text\":\"Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:24:48.8709", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:24:48.8709", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:24:48.8709", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:48.8709", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:24:48.8709", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:24:48.8709", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18766\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 02:24:48.8709", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:24:48.8709", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:48.8709", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00007#" } { "timestamp": "2026-03-08 02:24:48.8709", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00007" } { "timestamp": "2026-03-08 02:24:48.8883", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:24:48.8883", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:24:48.8883", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:24:48.8883", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:24:48.8883", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:24:48.9774", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623480,\"createdOn\":\"2026-03-08T02:24:48.975Z\",\"updatedOn\":\"2026-03-08T02:24:48.975Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:24:48.9774", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:24:48.9774", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:24:48.9789", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:24:48.9789", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:24:48.9789", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:24:49.0770", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:24:49.0770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:24:49.0770", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:49.0770", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:24:49.0770", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:24:49.0770", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18835\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00027\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 02:24:49.0770", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:24:49.0770", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:49.0770", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00027#" } { "timestamp": "2026-03-08 02:24:49.0770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00027" } { "timestamp": "2026-03-08 02:24:49.0929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:24:49.0929", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:24:49.0929", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:24:49.0929", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:24:49.0929", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:24:49.1814", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00027\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00027\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623482,\"createdOn\":\"2026-03-08T02:24:49.180Z\",\"updatedOn\":\"2026-03-08T02:24:49.180Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:24:49.1814", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:24:49.1830", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:24:49.1830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:24:49.1830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:24:49.1830", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00027\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:24:49.2877", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:24:49.2877", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:24:49.2877", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:49.2877", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:24:49.2877", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:24:49.2877", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18839\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 02:24:49.2936", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:24:49.2936", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:49.2936", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00028#" } { "timestamp": "2026-03-08 02:24:49.2936", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00028" } { "timestamp": "2026-03-08 02:24:49.2936", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:24:49.2936", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:24:49.2936", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:24:49.2936", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:24:49.2936", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:24:49.3918", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623484,\"createdOn\":\"2026-03-08T02:24:49.389Z\",\"updatedOn\":\"2026-03-08T02:24:49.389Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:24:49.3918", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:24:49.3918", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:24:49.3918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:24:49.4064", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:24:49.4064", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:24:49.4923", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:24:49.4923", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:24:49.4962", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:49.4962", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:24:49.4962", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:24:49.4962", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18861\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 02:24:49.4962", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:24:49.4962", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:49.5100", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00021#" } { "timestamp": "2026-03-08 02:24:49.5100", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00021" } { "timestamp": "2026-03-08 02:24:49.5100", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:24:49.5100", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:24:49.5100", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:24:49.5100", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:24:49.5100", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:24:49.6031", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623486,\"createdOn\":\"2026-03-08T02:24:49.607Z\",\"updatedOn\":\"2026-03-08T02:24:49.607Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:24:49.6090", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:24:49.6090", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:24:49.6090", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:24:49.6090", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:24:49.6195", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:24:49.7052", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:24:49.7052", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:24:49.7052", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:49.7052", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:24:49.7052", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:24:49.7052", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18925\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00035\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 02:24:49.7052", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:24:49.7052", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:49.7131", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00035#" } { "timestamp": "2026-03-08 02:24:49.7131", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00035" } { "timestamp": "2026-03-08 02:24:49.7131", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:24:49.7131", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:24:49.7131", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:24:49.7131", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:24:49.7131", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:24:49.8108", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00035\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00035\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623488,\"createdOn\":\"2026-03-08T02:24:49.809Z\",\"updatedOn\":\"2026-03-08T02:24:49.809Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:24:49.8108", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:24:49.8108", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:24:49.8108", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:24:49.8252", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:24:49.8252", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00035\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:24:49.9127", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:24:49.9127", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:24:49.9127", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:49.9127", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:24:49.9171", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:24:49.9171", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19057\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00041\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 02:24:49.9171", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:24:49.9171", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:49.9171", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00041#" } { "timestamp": "2026-03-08 02:24:49.9171", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00041" } { "timestamp": "2026-03-08 02:24:49.9337", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:24:49.9337", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:24:49.9337", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:24:49.9337", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:24:49.9337", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:24:50.0218", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00041\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00041\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623490,\"createdOn\":\"2026-03-08T02:24:50.020Z\",\"updatedOn\":\"2026-03-08T02:24:50.020Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:24:50.0218", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:24:50.0218", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:24:50.0218", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:24:50.0318", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:24:50.0318", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00041\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:24:50.1198", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:24:50.1198", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:24:50.1198", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:50.1198", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:24:50.1198", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:24:50.1198", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19066\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00044\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 02:24:50.1198", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:24:50.1198", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:50.1198", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00044#" } { "timestamp": "2026-03-08 02:24:50.1198", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00044" } { "timestamp": "2026-03-08 02:24:50.1376", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:24:50.1376", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:24:50.1376", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:24:50.1376", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:24:50.1376", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:24:50.2257", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00044\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00044\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623492,\"createdOn\":\"2026-03-08T02:24:50.224Z\",\"updatedOn\":\"2026-03-08T02:24:50.224Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:24:50.2257", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:24:50.2257", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:24:50.2257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:24:50.2392", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:24:50.2392", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00044\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:24:50.3235", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:24:50.3235", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:24:50.3235", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:50.3235", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:24:50.3235", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:24:50.3235", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19074\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 02:24:50.3235", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:24:50.3235", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:50.3235", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00048#" } { "timestamp": "2026-03-08 02:24:50.3235", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00048" } { "timestamp": "2026-03-08 02:24:50.3531", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:24:50.3531", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:24:50.3531", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:24:50.3531", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:24:50.3541", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:24:50.4424", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623494,\"createdOn\":\"2026-03-08T02:24:50.440Z\",\"updatedOn\":\"2026-03-08T02:24:50.440Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:24:50.4424", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:24:50.4424", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:24:50.4424", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:24:50.4587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:24:50.4587", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:24:50.5470", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:24:50.5470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:24:50.5470", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:50.5470", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:24:50.5470", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:24:50.5470", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 02:24:50.5626", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:24:50.5626", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:50.5626", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00002#" } { "timestamp": "2026-03-08 02:24:50.5626", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00002" } { "timestamp": "2026-03-08 02:24:50.5741", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:24:50.5741", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:24:50.5741", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:24:50.5741", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:24:50.5741", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:24:50.6628", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> dhruv pahadia\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623496,\"createdOn\":\"2026-03-08T02:24:50.661Z\",\"updatedOn\":\"2026-03-08T02:24:50.661Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:24:50.6628", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:24:50.6628", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:24:50.6628", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:24:50.6789", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:24:50.6789", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"dhruv pahadia\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:24:50.7672", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:24:50.7672", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:24:50.7672", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:50.7672", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:24:50.7672", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:24:50.7672", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19092\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 02:24:50.7672", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:24:50.7672", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:50.7672", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00001#" } { "timestamp": "2026-03-08 02:24:50.7672", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00001" } { "timestamp": "2026-03-08 02:24:50.7838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:24:50.7838", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:24:50.7838", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:24:50.7838", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:24:50.7838", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:24:50.8825", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tick-cat-without-checklist\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623498,\"createdOn\":\"2026-03-08T02:24:50.879Z\",\"updatedOn\":\"2026-03-08T02:24:50.879Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:24:50.8825", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:24:50.8825", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:24:50.8825", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:24:50.8980", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:24:50.8980", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tick-cat-without-checklist\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:24:50.9888", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:24:50.9888", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:24:50.9888", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:50.9888", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:24:50.9888", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:24:50.9888", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19108\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 02:24:51.0001", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:24:51.0001", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:51.0001", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00004#" } { "timestamp": "2026-03-08 02:24:51.0001", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00004" } { "timestamp": "2026-03-08 02:24:51.0111", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:24:51.0111", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:24:51.0111", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:24:51.0111", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:24:51.0111", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:24:51.1152", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00004\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623500,\"createdOn\":\"2026-03-08T02:24:51.116Z\",\"updatedOn\":\"2026-03-08T02:24:51.116Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:24:51.1152", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:24:51.1152", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:24:51.1198", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:24:51.1198", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:24:51.1198", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00004\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:24:51.2208", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:24:51.2208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:24:51.2208", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:51.2208", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:24:51.2208", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:24:51.2208", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19110\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 02:24:51.2323", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:24:51.2323", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:51.2323", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00006#" } { "timestamp": "2026-03-08 02:24:51.2323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00006" } { "timestamp": "2026-03-08 02:24:51.2323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:24:51.2323", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:24:51.2323", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:24:51.2448", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:24:51.2448", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:24:51.3299", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623502,\"createdOn\":\"2026-03-08T02:24:51.330Z\",\"updatedOn\":\"2026-03-08T02:24:51.330Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:24:51.3299", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:24:51.3299", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:24:51.3299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:24:51.3445", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:24:51.3445", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:24:51.4315", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:24:51.4315", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:24:51.4315", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:51.4315", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:24:51.4325", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:24:51.4325", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 02:24:51.4325", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:24:51.4325", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:51.4325", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00007#" } { "timestamp": "2026-03-08 02:24:51.4325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00007" } { "timestamp": "2026-03-08 02:24:51.4325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:24:51.4325", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:24:51.4325", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:24:51.4477", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:24:51.4477", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:24:51.5347", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623504,\"createdOn\":\"2026-03-08T02:24:51.534Z\",\"updatedOn\":\"2026-03-08T02:24:51.534Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:24:51.5347", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:24:51.5347", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:24:51.5347", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:24:51.5541", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:24:51.5541", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:24:51.6424", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:24:51.6424", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:24:51.6424", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:51.6424", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:24:51.6424", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:24:51.6424", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21204\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 02:24:51.6424", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:24:51.6424", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:51.6424", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00048#" } { "timestamp": "2026-03-08 02:24:51.6424", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00048" } { "timestamp": "2026-03-08 02:24:51.6594", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:24:51.6594", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:24:51.6594", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:24:51.6594", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:24:51.6594", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:24:51.7498", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623506,\"createdOn\":\"2026-03-08T02:24:51.747Z\",\"updatedOn\":\"2026-03-08T02:24:51.747Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:24:51.7498", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:24:51.7498", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:24:51.7498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:24:51.7498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:24:51.7498", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:24:51.8464", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:24:51.8464", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:24:51.8464", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:51.8464", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:24:51.8464", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:24:51.8464", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 02:24:51.8539", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:24:51.8539", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:51.8539", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-08 02:24:51.8539", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-08 02:24:51.8539", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 02:24:51.8539", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:24:51.8539", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:24:51.8539", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:24:51.8539", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:24:51.9529", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623508,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T02:24:51.952Z\",\"updatedOn\":\"2026-03-08T02:24:51.952Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:24:51.9529", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:24:51.9529", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:24:51.9529", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 02:24:51.9644", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 02:24:51.9644", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:24:52.0512", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:24:52.0512", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 02:24:52.0512", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:52.0512", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:24:52.0512", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:24:52.0512", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00289\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 02:24:52.0512", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:24:52.0512", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:52.0512", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00289#" } { "timestamp": "2026-03-08 02:24:52.0512", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00289" } { "timestamp": "2026-03-08 02:24:52.0655", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:24:52.0655", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:24:52.0655", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:24:52.0655", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:24:52.0655", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:24:52.1532", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00289\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00289\\n
\\n Description:<\/b> ubernnvuebvejvbejkneve\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623510,\"createdOn\":\"2026-03-08T02:24:52.151Z\",\"updatedOn\":\"2026-03-08T02:24:52.151Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:24:52.1532", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:24:52.1532", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:24:52.1532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:24:52.1532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:24:52.1532", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00289\"},{\"type\":\"text\",\"text\":\"ubernnvuebvejvbejkneve\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:24:52.2495", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:24:52.2495", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:24:52.2495", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:52.2495", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:24:52.2495", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:24:52.2495", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18702\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 02:24:52.2495", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:24:52.2495", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:52.2495", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00030#" } { "timestamp": "2026-03-08 02:24:52.2495", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00030" } { "timestamp": "2026-03-08 02:24:52.2660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:24:52.2660", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:24:52.2660", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:24:52.2660", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:24:52.2660", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:24:52.3539", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00030\\n
\\n Description:<\/b> Issue with lot of UI in everywhere\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623512,\"createdOn\":\"2026-03-08T02:24:52.352Z\",\"updatedOn\":\"2026-03-08T02:24:52.352Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:24:52.3539", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:24:52.3539", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:24:52.3539", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:24:52.3539", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:24:52.3539", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00030\"},{\"type\":\"text\",\"text\":\"Issue with lot of UI in everywhere\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:24:52.4525", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:24:52.4525", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:24:52.4525", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:52.4525", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:24:52.4525", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:24:52.4525", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18719\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 02:24:52.4525", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:24:52.4525", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:52.4525", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00011#" } { "timestamp": "2026-03-08 02:24:52.4525", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00011" } { "timestamp": "2026-03-08 02:24:52.4682", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:24:52.4682", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:24:52.4682", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:24:52.4682", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:24:52.4682", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:24:52.5563", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00011\\n
\\n Description:<\/b> This is the testing of a safety alert after Raj made all changes.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623514,\"createdOn\":\"2026-03-08T02:24:52.554Z\",\"updatedOn\":\"2026-03-08T02:24:52.554Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:24:52.5575", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:24:52.5575", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:24:52.5575", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:24:52.5575", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:24:52.5575", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00011\"},{\"type\":\"text\",\"text\":\"This is the testing of a safety alert after Raj made all changes.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:24:52.6543", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:24:52.6543", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:24:52.6543", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:52.6543", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:24:52.6543", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:24:52.6543", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22333\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 02:24:52.6543", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:24:52.6543", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:52.6543", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00004#" } { "timestamp": "2026-03-08 02:24:52.6543", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00004" } { "timestamp": "2026-03-08 02:24:52.6709", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:24:52.6709", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:24:52.6709", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:24:52.6709", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:24:52.6709", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:24:52.7585", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00004\\n
\\n Description:<\/b> EWD\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623516,\"createdOn\":\"2026-03-08T02:24:52.757Z\",\"updatedOn\":\"2026-03-08T02:24:52.757Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:24:52.7585", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:24:52.7585", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:24:52.7585", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:24:52.7685", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:24:52.7685", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00004\"},{\"type\":\"text\",\"text\":\"EWD\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:24:52.8550", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:24:52.8550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:24:52.8550", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:52.8550", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:24:52.8550", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:24:52.8550", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22141\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 02:24:52.8550", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:24:52.8550", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:52.8550", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00069#" } { "timestamp": "2026-03-08 02:24:52.8550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00069" } { "timestamp": "2026-03-08 02:24:52.8767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:24:52.8767", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:24:52.8767", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:24:52.8767", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:24:52.8767", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:24:52.9646", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00069\\n
\\n Description:<\/b> test noti\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623518,\"createdOn\":\"2026-03-08T02:24:52.962Z\",\"updatedOn\":\"2026-03-08T02:24:52.962Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:24:52.9646", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:24:52.9646", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:24:52.9646", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:24:52.9646", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:24:52.9646", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00069\"},{\"type\":\"text\",\"text\":\"test noti\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:24:53.0591", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:24:53.0591", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:24:53.0591", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:24:53.0591", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:25:04.1491", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:25:04.1491", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 02:25:04.1546", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:25:04.1546", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 02:25:04.1546", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 02:25:04.1546", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:25:04.1546", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:25:04.1546", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:25:04.1546", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:25:04.1546", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:25:04.1546", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:25:04.1546", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:25:04.1546", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 02:25:04.1546", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 02:25:04.1667", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 02:25:04.1820", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:25:04.7032", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:25:04.7032", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 02:25:04.7032", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 02:25:04.7195", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:25:05.2785", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:25:05.2785", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 02:25:05.2785", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 02:25:05.2929", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:25:05.8842", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:25:05.8874", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:25:05.8874", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:25:05.8874", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:25:05.8874", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:25:05.8874", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:25:05.8874", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 02:25:05.8874", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 02:25:05.8874", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 02:25:05.8874", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 02:25:05.8874", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:25:05.8874", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:28:04.1951", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:28:04.1951", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 02:28:04.1951", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:28:04.1951", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 02:28:04.1951", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 02:28:04.1951", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:28:04.1951", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:28:04.1951", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:28:04.1951", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:28:04.1951", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:28:04.1951", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:28:04.1951", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:28:04.1951", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 02:28:04.1951", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 02:28:04.1951", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 02:28:04.2213", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:28:04.7568", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:28:04.7568", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 02:28:04.7568", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 02:28:04.7759", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:28:05.3077", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:28:05.3077", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 02:28:05.3077", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 02:28:05.3252", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:28:05.9661", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:28:05.9661", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:28:05.9661", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:28:05.9661", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:28:05.9661", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:28:05.9661", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:28:05.9661", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 02:28:05.9661", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 02:28:05.9661", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 02:28:05.9756", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 02:28:05.9756", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:28:05.9756", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:31:04.1599", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:31:04.1599", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 02:31:04.1599", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:31:04.1599", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 02:31:04.1599", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 02:31:04.1599", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:31:04.1599", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:31:04.1599", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:31:04.1599", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:31:04.1599", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:31:04.1599", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:31:04.1599", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:31:04.1599", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 02:31:04.1599", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 02:31:04.1599", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 02:31:04.1942", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:31:04.7105", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:31:04.7105", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 02:31:04.7105", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 02:31:04.7259", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:31:05.2659", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:31:05.2659", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 02:31:05.2696", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 02:31:05.2860", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:31:05.9151", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:31:05.9151", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:31:05.9151", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:31:05.9151", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:31:05.9151", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:31:05.9151", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:31:05.9151", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 02:31:05.9151", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 02:31:05.9151", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 02:31:05.9151", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 02:31:05.9265", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:31:05.9265", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:34:04.1560", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:34:04.1560", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 02:34:04.1612", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:34:04.1612", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 02:34:04.1612", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 02:34:04.1612", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:34:04.1612", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:34:04.1612", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:34:04.1612", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:34:04.1612", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:34:04.1612", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:34:04.1612", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:34:04.1612", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 02:34:04.1612", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 02:34:04.1612", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 02:34:04.1874", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:34:04.6879", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:34:04.6879", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 02:34:04.6879", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 02:34:04.7050", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:34:05.2495", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:34:05.2515", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 02:34:05.2515", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 02:34:05.2515", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:34:05.8401", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:34:05.8401", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:34:05.8441", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:34:05.8441", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:34:05.8441", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:34:05.8441", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:34:05.8441", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 02:34:05.8441", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 02:34:05.8441", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 02:34:05.8441", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 02:34:05.8441", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:34:05.8441", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:37:04.2039", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:37:04.2039", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 02:37:04.2039", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:37:04.2039", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 02:37:04.2039", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 02:37:04.2039", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:37:04.2039", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:37:04.2039", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:37:04.2039", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:37:04.2039", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:37:04.2039", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:37:04.2039", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:37:04.2039", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 02:37:04.2178", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 02:37:04.2178", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 02:37:04.2313", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:37:04.7579", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:37:04.7579", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 02:37:04.7579", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 02:37:04.7761", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:37:05.3214", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:37:05.3214", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 02:37:05.3257", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 02:37:05.3257", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:37:05.9132", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:37:05.9201", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:37:05.9201", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:37:05.9201", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:37:05.9201", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:37:05.9201", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:37:05.9201", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 02:37:05.9201", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 02:37:05.9201", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 02:37:05.9201", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 02:37:05.9201", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:37:05.9201", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:40:04.1548", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:40:04.1548", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 02:40:04.1548", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:40:04.1548", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 02:40:04.1548", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 02:40:04.1548", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:40:04.1548", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:40:04.1548", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:40:04.1548", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:40:04.1548", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:40:04.1548", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:40:04.1548", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:40:04.1548", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 02:40:04.1656", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 02:40:04.1656", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 02:40:04.1656", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:40:04.7107", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:40:04.7134", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 02:40:04.7134", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 02:40:04.7134", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:40:05.2710", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:40:05.2710", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 02:40:05.2748", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 02:40:05.2748", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:40:05.8913", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:40:05.8913", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:40:05.8913", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:40:05.8913", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:40:05.8913", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:40:05.8913", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:40:05.8913", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 02:40:05.8913", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 02:40:05.9048", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 02:40:05.9048", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 02:40:05.9048", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:40:05.9048", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:43:04.1844", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:43:04.1844", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 02:43:04.1844", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:43:04.1844", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 02:43:04.1844", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 02:43:04.1844", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:43:04.1844", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:43:04.1844", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:43:04.1844", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:43:04.1844", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:43:04.1844", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:43:04.1844", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:43:04.1844", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 02:43:04.1960", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 02:43:04.1960", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 02:43:04.1960", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:43:04.7239", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:43:04.7259", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 02:43:04.7259", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 02:43:04.7259", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:43:05.2831", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:43:05.2831", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 02:43:05.2880", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 02:43:05.2880", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:43:05.8901", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:43:05.8901", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:43:05.8901", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:43:05.8901", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:43:05.8901", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:43:05.8901", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:43:05.8901", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 02:43:05.8901", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 02:43:05.8901", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 02:43:05.8985", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 02:43:05.8985", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:43:05.8985", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:46:04.1584", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:46:04.1584", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 02:46:04.1660", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:46:04.1660", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 02:46:04.1660", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 02:46:04.1660", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:46:04.1660", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:46:04.1660", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:46:04.1660", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:46:04.1660", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:46:04.1660", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:46:04.1660", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:46:04.1660", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 02:46:04.1660", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 02:46:04.1660", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 02:46:04.1887", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:46:04.7136", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:46:04.7136", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 02:46:04.7136", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 02:46:04.7308", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:46:05.2735", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:46:05.2735", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 02:46:05.2735", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 02:46:05.2866", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:46:05.8913", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:46:05.8936", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:46:05.8936", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:46:05.8936", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:46:05.8936", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:46:05.8936", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:46:05.8936", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 02:46:05.8936", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 02:46:05.8936", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 02:46:05.8936", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 02:46:05.8936", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:46:05.8936", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:49:04.1599", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:49:04.1599", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 02:49:04.1599", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:49:04.1599", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 02:49:04.1599", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 02:49:04.1599", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:49:04.1599", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:49:04.1599", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:49:04.1599", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:49:04.1599", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:49:04.1599", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:49:04.1599", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:49:04.1599", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 02:49:04.1599", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 02:49:04.1599", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 02:49:04.1860", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:49:04.7181", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:49:04.7202", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 02:49:04.7202", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 02:49:04.7202", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:49:05.2727", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:49:05.2727", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 02:49:05.2727", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 02:49:05.2871", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:49:05.9063", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:49:05.9063", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:49:05.9063", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:49:05.9063", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:49:05.9063", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:49:05.9063", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:49:05.9063", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 02:49:05.9063", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 02:49:05.9063", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 02:49:05.9063", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 02:49:05.9063", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:49:05.9063", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:52:04.2016", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:52:04.2016", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 02:52:04.2016", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:52:04.2016", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 02:52:04.2016", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 02:52:04.2016", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:52:04.2016", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:52:04.2016", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:52:04.2016", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:52:04.2016", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:52:04.2016", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:52:04.2016", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:52:04.2016", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 02:52:04.2016", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 02:52:04.2016", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 02:52:04.2263", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:52:04.7634", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:52:04.7634", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 02:52:04.7634", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 02:52:04.7801", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:52:05.3259", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:52:05.3259", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 02:52:05.3259", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 02:52:05.3402", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:52:05.9567", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:52:05.9567", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:52:05.9567", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:52:05.9567", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:52:05.9567", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:52:05.9567", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:52:05.9567", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 02:52:05.9567", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 02:52:05.9661", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 02:52:05.9661", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 02:52:05.9661", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:52:05.9661", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:48.7497", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:48.7497", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 02:54:48.7497", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:48.7497", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:48.7497", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00017#" } { "timestamp": "2026-03-08 02:54:48.7497", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00017" } { "timestamp": "2026-03-08 02:54:48.7651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:48.7651", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:48.7651", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:48.7651", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:48.7651", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:48.9020", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623520,\"createdOn\":\"2026-03-08T02:54:48.901Z\",\"updatedOn\":\"2026-03-08T02:54:48.901Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:48.9020", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:48.9020", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:48.9020", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:48.9020", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:48.9020", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:48.9966", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:48.9966", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:48.9966", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:48.9966", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:48.9966", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:48.9966", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21334\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00107\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 02:54:48.9966", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:48.9966", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:48.9966", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00107#" } { "timestamp": "2026-03-08 02:54:48.9966", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00107" } { "timestamp": "2026-03-08 02:54:49.0103", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:49.0103", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:49.0103", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:49.0103", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:49.0103", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:49.1004", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00107\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00107\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623522,\"createdOn\":\"2026-03-08T02:54:49.100Z\",\"updatedOn\":\"2026-03-08T02:54:49.100Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:49.1004", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:49.1004", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:49.1004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:49.1135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:49.1135", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00107\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:49.1974", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:49.1974", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:49.1974", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:49.1974", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:49.1974", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:49.1974", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00172\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 02:54:49.2137", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:49.2137", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:49.2137", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00172#" } { "timestamp": "2026-03-08 02:54:49.2137", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00172" } { "timestamp": "2026-03-08 02:54:49.2137", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:49.2137", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:49.2137", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:49.2137", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:49.2137", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:49.3154", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00172\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00172\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abcd DEFG\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623524,\"createdOn\":\"2026-03-08T02:54:49.315Z\",\"updatedOn\":\"2026-03-08T02:54:49.315Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:49.3154", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:49.3154", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:49.3154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:49.3308", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:49.3308", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00172\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abcd DEFG\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:49.4189", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:49.4189", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:49.4189", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:49.4189", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:49.4189", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:49.4189", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21722\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00173\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 02:54:49.4189", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:49.4189", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:49.4189", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00173#" } { "timestamp": "2026-03-08 02:54:49.4189", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00173" } { "timestamp": "2026-03-08 02:54:49.4367", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:49.4367", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:49.4367", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:49.4367", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:49.4367", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:49.5251", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00173\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00173\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623526,\"createdOn\":\"2026-03-08T02:54:49.525Z\",\"updatedOn\":\"2026-03-08T02:54:49.525Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:49.5251", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:49.5251", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:49.5251", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:49.5251", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:49.5251", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00173\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:49.6219", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:49.6219", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:49.6219", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:49.6219", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:49.6219", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:49.6219", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21802\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00059\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 02:54:49.6219", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:49.6219", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:49.6219", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00059#" } { "timestamp": "2026-03-08 02:54:49.6219", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00059" } { "timestamp": "2026-03-08 02:54:49.6426", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:49.6426", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:49.6426", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:49.6426", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:49.6426", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:49.7246", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00059\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00059\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623528,\"createdOn\":\"2026-03-08T02:54:49.730Z\",\"updatedOn\":\"2026-03-08T02:54:49.730Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:49.7246", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:49.7246", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:49.7246", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:49.7408", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:49.7408", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00059\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:49.8270", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:49.8270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:49.8270", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:49.8270", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:49.8270", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:49.8270", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21847\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00207\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 02:54:49.8385", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:49.8385", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:49.8385", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00207#" } { "timestamp": "2026-03-08 02:54:49.8385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00207" } { "timestamp": "2026-03-08 02:54:49.8385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:49.8385", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:49.8385", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:49.8385", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:49.8385", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:49.9427", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00207\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00207\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623530,\"createdOn\":\"2026-03-08T02:54:49.941Z\",\"updatedOn\":\"2026-03-08T02:54:49.941Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:49.9427", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:49.9427", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:49.9427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:49.9550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:49.9550", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00207\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:50.0448", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:50.0448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:50.0448", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:50.0448", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:50.0448", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:50.0448", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21869\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00218\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 02:54:50.0448", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:50.0448", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:50.0448", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00218#" } { "timestamp": "2026-03-08 02:54:50.0448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00218" } { "timestamp": "2026-03-08 02:54:50.0613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:50.0613", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:50.0613", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:50.0613", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:50.0613", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:50.1569", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00218\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00218\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623532,\"createdOn\":\"2026-03-08T02:54:50.155Z\",\"updatedOn\":\"2026-03-08T02:54:50.155Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:50.1569", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:50.1569", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:50.1569", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:50.1765", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:50.1765", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00218\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:50.2635", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:50.2635", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:50.2635", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:50.2635", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:50.2635", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:50.2635", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22098\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00051\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 02:54:50.2780", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:50.2780", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:50.2780", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00051#" } { "timestamp": "2026-03-08 02:54:50.2780", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00051" } { "timestamp": "2026-03-08 02:54:50.2780", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:50.2780", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:50.2780", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:50.2905", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:50.2905", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:50.3784", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00051\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00051\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623534,\"createdOn\":\"2026-03-08T02:54:50.378Z\",\"updatedOn\":\"2026-03-08T02:54:50.378Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:50.3784", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:50.3784", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:50.3784", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:50.3977", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:50.3977", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00051\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:50.4838", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:50.4838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:50.4838", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:50.4838", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:50.4838", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:50.4838", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22103\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00287\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 02:54:50.4838", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:50.4838", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:50.4838", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00287#" } { "timestamp": "2026-03-08 02:54:50.4838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00287" } { "timestamp": "2026-03-08 02:54:50.5027", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:50.5027", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:50.5027", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:50.5027", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:50.5027", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:50.5892", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00287\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00287\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623536,\"createdOn\":\"2026-03-08T02:54:50.590Z\",\"updatedOn\":\"2026-03-08T02:54:50.590Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:50.5892", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:50.5892", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:50.5892", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:50.6030", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:50.6030", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00287\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:50.6946", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:50.6946", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:50.6989", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:50.6989", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:50.6989", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:50.6989", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19099\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00047\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 02:54:50.6989", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:50.6989", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:50.6989", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00047#" } { "timestamp": "2026-03-08 02:54:50.6989", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00047" } { "timestamp": "2026-03-08 02:54:50.7177", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:50.7177", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:50.7177", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:50.7177", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:50.7177", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:50.8073", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00047\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00047\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623538,\"createdOn\":\"2026-03-08T02:54:50.807Z\",\"updatedOn\":\"2026-03-08T02:54:50.807Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:50.8073", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:50.8073", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:50.8073", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:50.8073", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:50.8073", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00047\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:50.9039", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:50.9039", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:50.9039", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:50.9039", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:50.9039", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:50.9039", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 02:54:50.9039", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:50.9039", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:50.9039", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00039#" } { "timestamp": "2026-03-08 02:54:50.9039", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00039" } { "timestamp": "2026-03-08 02:54:50.9227", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:50.9227", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:50.9227", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:50.9227", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:50.9227", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:51.0100", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623540,\"createdOn\":\"2026-03-08T02:54:51.011Z\",\"updatedOn\":\"2026-03-08T02:54:51.011Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:51.0100", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:51.0100", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:51.0100", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:51.0267", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:51.0267", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:51.1140", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:51.1140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:51.1140", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:51.1140", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:51.1140", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:51.1140", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21757\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 02:54:51.1196", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:51.1196", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:51.1196", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/25\/00002#" } { "timestamp": "2026-03-08 02:54:51.1196", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/25\/00002" } { "timestamp": "2026-03-08 02:54:51.1196", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:51.1196", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:51.1196", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:51.1196", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:51.1196", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:51.2183", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623542,\"createdOn\":\"2026-03-08T02:54:51.217Z\",\"updatedOn\":\"2026-03-08T02:54:51.217Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:51.2183", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:51.2183", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:51.2183", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:51.2363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:51.2363", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:51.3250", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:51.3250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:51.3250", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:51.3250", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:51.3250", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:51.3250", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00200\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 02:54:51.3417", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:51.3417", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:51.3417", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00200#" } { "timestamp": "2026-03-08 02:54:51.3417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00200" } { "timestamp": "2026-03-08 02:54:51.3417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:51.3417", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:51.3417", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:51.3417", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:51.3417", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:51.4398", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00200\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00200\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623544,\"createdOn\":\"2026-03-08T02:54:51.439Z\",\"updatedOn\":\"2026-03-08T02:54:51.439Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:51.4398", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:51.4398", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:51.4398", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:51.4522", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:51.4522", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00200\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:51.5370", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:51.5370", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:51.5370", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:51.5370", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:51.5418", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:51.5418", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21795\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00201\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 02:54:51.5418", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:51.5418", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:51.5418", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00201#" } { "timestamp": "2026-03-08 02:54:51.5418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00201" } { "timestamp": "2026-03-08 02:54:51.5561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:51.5561", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:51.5561", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:51.5561", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:51.5561", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:51.6451", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00201\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00201\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623546,\"createdOn\":\"2026-03-08T02:54:51.644Z\",\"updatedOn\":\"2026-03-08T02:54:51.644Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:51.6451", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:51.6451", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:51.6451", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:51.6581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:51.6581", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00201\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:51.7420", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:51.7420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:51.7420", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:51.7479", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:51.7479", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:51.7479", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21867\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00217\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 02:54:51.7479", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:51.7479", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:51.7479", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00217#" } { "timestamp": "2026-03-08 02:54:51.7479", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00217" } { "timestamp": "2026-03-08 02:54:51.7655", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:51.7655", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:51.7655", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:51.7655", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:51.7655", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:51.8523", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00217\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00217\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623548,\"createdOn\":\"2026-03-08T02:54:51.853Z\",\"updatedOn\":\"2026-03-08T02:54:51.853Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:51.8523", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:51.8523", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:51.8523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:51.8621", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:51.8621", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00217\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:51.9494", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:51.9494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:51.9494", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:51.9494", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:51.9494", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:51.9494", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21889\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00062\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 02:54:51.9494", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:51.9494", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:51.9494", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00062#" } { "timestamp": "2026-03-08 02:54:51.9494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00062" } { "timestamp": "2026-03-08 02:54:51.9690", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:51.9690", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:51.9690", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:51.9690", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:51.9690", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:52.0567", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00062\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00062\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623550,\"createdOn\":\"2026-03-08T02:54:52.056Z\",\"updatedOn\":\"2026-03-08T02:54:52.056Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:52.0567", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:52.0567", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:52.0567", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:52.0567", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:52.0567", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00062\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:52.1547", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:52.1547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:52.1547", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:52.1547", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:52.1547", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:52.1547", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21729\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00176\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 02:54:52.1547", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:52.1547", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:52.1547", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00176#" } { "timestamp": "2026-03-08 02:54:52.1547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00176" } { "timestamp": "2026-03-08 02:54:52.1695", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:52.1695", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:52.1695", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:52.1695", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:52.1695", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:52.2660", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00176\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00176\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623552,\"createdOn\":\"2026-03-08T02:54:52.265Z\",\"updatedOn\":\"2026-03-08T02:54:52.265Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:52.2660", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:52.2660", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:52.2660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:52.2762", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:52.2762", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00176\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:52.3627", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:52.3627", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:52.3627", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:52.3627", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:52.3627", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:52.3627", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21723\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00050\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 02:54:52.3627", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:52.3627", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:52.3627", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00050#" } { "timestamp": "2026-03-08 02:54:52.3627", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00050" } { "timestamp": "2026-03-08 02:54:52.3842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:52.3842", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:52.3842", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:52.3842", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:52.3842", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:52.4722", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00050\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00050\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623554,\"createdOn\":\"2026-03-08T02:54:52.472Z\",\"updatedOn\":\"2026-03-08T02:54:52.472Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:52.4722", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:52.4722", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:52.4722", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:52.4819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:52.4819", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00050\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:52.5677", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:52.5677", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:52.5677", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:52.5677", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:52.5677", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:52.5677", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21339\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00111\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 02:54:52.5754", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:52.5754", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:52.5754", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00111#" } { "timestamp": "2026-03-08 02:54:52.5754", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00111" } { "timestamp": "2026-03-08 02:54:52.6167", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:52.6167", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:52.6167", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:52.6167", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:52.6167", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:52.7039", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00111\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00111\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623556,\"createdOn\":\"2026-03-08T02:54:52.704Z\",\"updatedOn\":\"2026-03-08T02:54:52.704Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:52.7039", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:52.7039", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:52.7039", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:52.7179", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:52.7179", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00111\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:52.8041", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:52.8041", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:52.8041", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:52.8041", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:52.8061", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:52.8061", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21321\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00099\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 02:54:52.8061", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:52.8061", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:52.8061", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00099#" } { "timestamp": "2026-03-08 02:54:52.8061", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00099" } { "timestamp": "2026-03-08 02:54:52.8061", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:52.8061", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:52.8061", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:52.8061", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:52.8061", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:52.9079", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00099\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00099\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623558,\"createdOn\":\"2026-03-08T02:54:52.908Z\",\"updatedOn\":\"2026-03-08T02:54:52.908Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:52.9079", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:52.9079", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:52.9079", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:52.9179", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:52.9179", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00099\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:53.0043", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:53.0043", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:53.0043", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:53.0043", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:53.0043", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:53.0043", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21203\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 02:54:53.0096", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:53.0096", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:53.0096", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00030#" } { "timestamp": "2026-03-08 02:54:53.0096", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00030" } { "timestamp": "2026-03-08 02:54:53.0096", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:53.0096", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:53.0096", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:53.0096", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:53.0096", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:53.1090", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623560,\"createdOn\":\"2026-03-08T02:54:53.109Z\",\"updatedOn\":\"2026-03-08T02:54:53.109Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:53.1090", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:53.1090", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:53.1090", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:53.1184", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:53.1184", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:53.2054", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:53.2054", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:53.2054", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:53.2054", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:53.2054", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:53.2054", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21199\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 02:54:53.2163", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:53.2163", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:53.2163", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00046#" } { "timestamp": "2026-03-08 02:54:53.2163", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00046" } { "timestamp": "2026-03-08 02:54:53.2163", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:53.2278", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:53.2278", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:53.2278", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:53.2278", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:53.3157", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00046\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00046\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623562,\"createdOn\":\"2026-03-08T02:54:53.315Z\",\"updatedOn\":\"2026-03-08T02:54:53.315Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:53.3157", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:53.3157", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:53.3157", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:53.3319", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:53.3319", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00046\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:53.4186", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:53.4186", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:53.4186", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:53.4186", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:53.4186", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:53.4186", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 02:54:53.4186", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:53.4186", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:53.4186", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00031#" } { "timestamp": "2026-03-08 02:54:53.4186", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00031" } { "timestamp": "2026-03-08 02:54:53.4344", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:53.4344", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:53.4344", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:53.4344", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:53.4344", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:53.5355", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00031\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623564,\"createdOn\":\"2026-03-08T02:54:53.533Z\",\"updatedOn\":\"2026-03-08T02:54:53.533Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:53.5355", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:53.5355", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:53.5355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:53.5493", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:53.5493", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00031\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:53.6395", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:53.6395", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:53.6395", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:53.6395", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:53.6395", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:53.6395", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21168\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 02:54:53.6395", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:53.6395", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:53.6395", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00030#" } { "timestamp": "2026-03-08 02:54:53.6395", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00030" } { "timestamp": "2026-03-08 02:54:53.6585", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:53.6585", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:53.6585", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:53.6585", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:53.6585", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:53.7510", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623566,\"createdOn\":\"2026-03-08T02:54:53.750Z\",\"updatedOn\":\"2026-03-08T02:54:53.750Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:53.7510", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:53.7510", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:53.7510", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:53.7612", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:53.7612", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:53.8445", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:53.8445", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:53.8445", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:53.8445", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:53.8445", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:53.8445", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 02:54:53.8616", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:53.8616", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:53.8616", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00029#" } { "timestamp": "2026-03-08 02:54:53.8616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00029" } { "timestamp": "2026-03-08 02:54:53.8721", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:53.8721", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:53.8721", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:53.8721", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:53.8721", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:53.9605", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623568,\"createdOn\":\"2026-03-08T02:54:53.960Z\",\"updatedOn\":\"2026-03-08T02:54:53.960Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:53.9605", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:53.9605", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:53.9605", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:53.9718", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:53.9718", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:54.0591", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:54.0591", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:54.0591", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:54.0591", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:54:54.0591", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:54:54.0591", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00018\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 02:54:54.0591", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:54:54.0591", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:54.0591", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00018#" } { "timestamp": "2026-03-08 02:54:54.0591", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00018" } { "timestamp": "2026-03-08 02:54:54.0747", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 02:54:54.0747", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 02:54:54.0747", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 02:54:54.0747", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 02:54:54.0747", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 02:54:54.1613", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00018\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00018\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623570,\"createdOn\":\"2026-03-08T02:54:54.161Z\",\"updatedOn\":\"2026-03-08T02:54:54.161Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 02:54:54.1613", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 02:54:54.1613", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 02:54:54.1613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 02:54:54.1770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 02:54:54.1770", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00018\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 02:54:54.2621", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 02:54:54.2621", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 02:54:54.2621", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 02:54:54.2621", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:55:04.1872", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:55:04.1872", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 02:55:04.1872", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:55:04.1872", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 02:55:04.1872", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 02:55:04.1872", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:55:04.1872", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:55:04.1872", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:55:04.1872", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:55:04.1872", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:55:04.1872", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:55:04.1872", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:55:04.1963", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 02:55:04.1963", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 02:55:04.1963", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 02:55:04.1963", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:55:04.7242", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:55:04.7242", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 02:55:04.7284", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 02:55:04.7284", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:55:05.2998", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:55:05.2998", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 02:55:05.2998", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 02:55:05.3135", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:55:05.9023", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:55:05.9023", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:55:05.9023", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:55:05.9023", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:55:05.9023", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:55:05.9023", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:55:05.9023", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 02:55:05.9023", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 02:55:05.9023", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 02:55:05.9158", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 02:55:05.9158", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:55:05.9158", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 02:58:04.1872", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 02:58:04.1872", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 02:58:04.1954", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 02:58:04.1954", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 02:58:04.1954", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 02:58:04.1954", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:58:04.1954", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:58:04.1954", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:58:04.1954", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:58:04.1954", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:58:04.1954", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:58:04.1954", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 02:58:04.1954", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 02:58:04.1954", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 02:58:04.1954", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 02:58:04.2179", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:58:04.7357", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:58:04.7357", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 02:58:04.7357", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 02:58:04.7506", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:58:05.3087", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:58:05.3087", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 02:58:05.3087", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 02:58:05.3250", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 02:58:05.9806", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 02:58:05.9806", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 02:58:05.9806", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:58:05.9806", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 02:58:05.9806", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 02:58:05.9806", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 02:58:05.9806", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 02:58:05.9806", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 02:58:05.9806", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 02:58:05.9926", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 02:58:05.9926", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 02:58:05.9926", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:01:04.1838", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:01:04.1838", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 03:01:04.1902", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:01:04.1902", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 03:01:04.1902", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 03:01:04.1902", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:01:04.1902", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:01:04.1902", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:01:04.1902", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:01:04.1902", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:01:04.1902", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:01:04.1902", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:01:04.1902", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 03:01:04.1902", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 03:01:04.1902", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 03:01:04.1902", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:01:04.7259", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:01:04.7259", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 03:01:04.7259", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 03:01:04.7409", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:01:05.2852", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:01:05.2852", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 03:01:05.2852", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 03:01:05.3026", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:01:05.9165", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:01:05.9165", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:01:05.9165", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:01:05.9165", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:01:05.9165", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:01:05.9165", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:01:05.9165", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 03:01:05.9165", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 03:01:05.9165", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 03:01:05.9254", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 03:01:05.9254", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:01:05.9254", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:04:04.1780", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:04:04.1780", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 03:04:04.1780", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:04:04.1780", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 03:04:04.1780", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 03:04:04.1780", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:04:04.1780", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:04:04.1780", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:04:04.1780", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:04:04.1780", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:04:04.1780", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:04:04.1780", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:04:04.1780", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 03:04:04.1780", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 03:04:04.1878", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 03:04:04.1878", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:04:04.7123", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:04:04.7123", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 03:04:04.7123", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 03:04:04.7281", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:04:05.2862", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:04:05.2862", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 03:04:05.2862", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 03:04:05.3012", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:04:05.8810", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:04:05.8810", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:04:05.8810", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:04:05.8810", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:04:05.8810", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:04:05.8810", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:04:05.8810", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 03:04:05.8810", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 03:04:05.8810", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 03:04:05.8910", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 03:04:05.8910", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:04:05.8910", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:07:04.1871", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:07:04.1871", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 03:07:04.1871", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:07:04.1871", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 03:07:04.1871", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 03:07:04.1871", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:07:04.1871", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:07:04.1871", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:07:04.1871", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:07:04.1871", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:07:04.1871", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:07:04.1871", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:07:04.1871", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 03:07:04.1871", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 03:07:04.1997", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 03:07:04.1997", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:07:04.7389", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:07:04.7389", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 03:07:04.7389", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 03:07:04.7563", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:07:05.3266", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:07:05.3266", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 03:07:05.3266", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 03:07:05.3414", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:07:05.9260", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:07:05.9260", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:07:05.9260", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:07:05.9260", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:07:05.9260", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:07:05.9260", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:07:05.9260", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 03:07:05.9260", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 03:07:05.9340", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 03:07:05.9340", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 03:07:05.9340", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:07:05.9340", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:09:48.6791", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:09:48.6791", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:09:48.6844", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:09:48.6844", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:48.6844", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-08 03:09:48.6844", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-08 03:09:48.6844", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:09:48.6844", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:09:48.6844", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:09:48.6844", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:09:48.6961", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:09:48.8281", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623572,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:09:48.828Z\",\"updatedOn\":\"2026-03-08T03:09:48.828Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:09:48.8281", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:09:48.8281", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:09:48.8281", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:09:48.8281", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:09:48.8281", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:09:48.9216", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:09:48.9216", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:09:48.9216", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:48.9216", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:09:48.9216", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:09:48.9216", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:09:48.9216", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:09:48.9216", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:48.9216", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-08 03:09:48.9216", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-08 03:09:48.9456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:09:48.9462", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:09:48.9462", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:09:48.9462", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:09:48.9462", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:09:49.0330", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623574,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:09:49.033Z\",\"updatedOn\":\"2026-03-08T03:09:49.033Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:09:49.0330", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:09:49.0330", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:09:49.0330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:09:49.0450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:09:49.0450", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:09:49.1306", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:09:49.1306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:09:49.1306", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:49.1306", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:09:49.1306", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:09:49.1349", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:09:49.1349", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:09:49.1349", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:49.1349", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-08 03:09:49.1349", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-08 03:09:49.1502", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:09:49.1502", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:09:49.1502", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:09:49.1502", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:09:49.1502", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:09:49.2351", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623576,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:09:49.239Z\",\"updatedOn\":\"2026-03-08T03:09:49.239Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:09:49.2351", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:09:49.2351", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:09:49.2351", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:09:49.2554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:09:49.2554", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:09:49.3429", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:09:49.3429", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:09:49.3429", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:49.3429", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:09:49.3429", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:09:49.3429", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:09:49.3429", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:09:49.3429", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:49.3429", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00021#" } { "timestamp": "2026-03-08 03:09:49.3429", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00021" } { "timestamp": "2026-03-08 03:09:49.3571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:09:49.3571", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:09:49.3571", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:09:49.3571", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:09:49.3571", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:09:49.4450", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623578,\"createdOn\":\"2026-03-08T03:09:49.444Z\",\"updatedOn\":\"2026-03-08T03:09:49.444Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:09:49.4450", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:09:49.4450", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:09:49.4450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:09:49.4593", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:09:49.4593", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:09:49.5423", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:09:49.5423", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:09:49.5423", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:49.5423", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:09:49.5423", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:09:49.5423", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22173\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00297\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:09:49.5556", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:09:49.5556", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:49.5556", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00297#" } { "timestamp": "2026-03-08 03:09:49.5556", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00297" } { "timestamp": "2026-03-08 03:09:49.5556", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:09:49.5556", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:09:49.5556", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:09:49.5556", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:09:49.5556", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:09:49.6469", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00297\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00297\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623580,\"createdOn\":\"2026-03-08T03:09:49.655Z\",\"updatedOn\":\"2026-03-08T03:09:49.655Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:09:49.6469", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:09:49.6574", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:09:49.6574", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:09:49.6730", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:09:49.6730", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00297\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:09:49.7611", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:09:49.7611", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:09:49.7611", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:49.7611", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:09:49.7611", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:09:49.7611", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22295\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:09:49.7611", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:09:49.7611", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:49.7611", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00002#" } { "timestamp": "2026-03-08 03:09:49.7611", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00002" } { "timestamp": "2026-03-08 03:09:49.7750", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:09:49.7750", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:09:49.7750", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:09:49.7750", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:09:49.7750", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:09:49.8612", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00002\\n
\\n Description:<\/b> NA\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623582,\"createdOn\":\"2026-03-08T03:09:49.862Z\",\"updatedOn\":\"2026-03-08T03:09:49.862Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:09:49.8612", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:09:49.8612", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:09:49.8612", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:09:49.8755", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:09:49.8755", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00002\"},{\"type\":\"text\",\"text\":\"NA\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:09:49.9627", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:09:49.9627", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:09:49.9627", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:49.9627", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:09:49.9627", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:09:49.9627", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"24288\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00023\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:09:49.9627", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:09:49.9627", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:49.9627", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00023#" } { "timestamp": "2026-03-08 03:09:49.9627", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00023" } { "timestamp": "2026-03-08 03:09:49.9810", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:09:49.9810", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:09:49.9810", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:09:49.9810", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:09:49.9810", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:09:50.0693", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00023\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00023\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623584,\"createdOn\":\"2026-03-08T03:09:50.069Z\",\"updatedOn\":\"2026-03-08T03:09:50.069Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:09:50.0693", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:09:50.0693", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:09:50.0693", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:09:50.0794", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:09:50.0794", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00023\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:09:50.1662", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:09:50.1662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:09:50.1662", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:50.1662", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:09:50.1662", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:09:50.1662", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00093\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:09:50.1662", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:09:50.1662", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:50.1662", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00093#" } { "timestamp": "2026-03-08 03:09:50.1662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00093" } { "timestamp": "2026-03-08 03:09:50.1824", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:09:50.1824", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:09:50.1824", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:09:50.1824", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:09:50.1824", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:09:50.2706", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00093\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00093\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623586,\"createdOn\":\"2026-03-08T03:09:50.270Z\",\"updatedOn\":\"2026-03-08T03:09:50.270Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:09:50.2706", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:09:50.2706", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:09:50.2706", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:09:50.2831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:09:50.2831", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00093\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:09:50.3710", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:09:50.3710", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:09:50.3710", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:50.3710", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:09:50.3710", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:09:50.3710", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21684\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00151\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:09:50.3850", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:09:50.3850", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:50.3850", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00151#" } { "timestamp": "2026-03-08 03:09:50.3850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00151" } { "timestamp": "2026-03-08 03:09:50.3850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:09:50.3850", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:09:50.3850", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:09:50.3850", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:09:50.3850", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:09:50.4792", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00151\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00151\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623588,\"createdOn\":\"2026-03-08T03:09:50.482Z\",\"updatedOn\":\"2026-03-08T03:09:50.482Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:09:50.4792", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:09:50.4792", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:09:50.4792", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:09:50.4930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:09:50.4930", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00151\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:09:50.5743", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:09:50.5743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:09:50.5743", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:50.5743", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:09:50.5743", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:09:50.5743", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21785\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00192\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:09:50.5906", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:09:50.5906", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:50.5906", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00192#" } { "timestamp": "2026-03-08 03:09:50.5906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00192" } { "timestamp": "2026-03-08 03:09:50.5906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:09:50.5906", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:09:50.5906", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:09:50.5906", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:09:50.6024", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:09:50.6854", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00192\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00192\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623590,\"createdOn\":\"2026-03-08T03:09:50.688Z\",\"updatedOn\":\"2026-03-08T03:09:50.688Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:09:50.6854", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:09:50.6854", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:09:50.6854", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:09:50.7035", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:09:50.7035", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00192\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:09:50.7877", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:09:50.7877", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:09:50.7877", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:50.7877", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:09:50.7922", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:09:50.7922", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21800\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:09:50.7922", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:09:50.7922", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:50.7922", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00028#" } { "timestamp": "2026-03-08 03:09:50.7922", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00028" } { "timestamp": "2026-03-08 03:09:50.8064", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:09:50.8064", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:09:50.8064", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:09:50.8064", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:09:50.8064", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:09:50.8876", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623592,\"createdOn\":\"2026-03-08T03:09:50.895Z\",\"updatedOn\":\"2026-03-08T03:09:50.895Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:09:50.8876", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:09:50.8876", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:09:50.8876", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:09:50.9091", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:09:50.9091", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:09:50.9934", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:09:50.9934", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:09:50.9934", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:50.9934", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:09:50.9934", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:09:50.9934", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22169\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:09:50.9934", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:09:50.9934", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:50.9934", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00020#" } { "timestamp": "2026-03-08 03:09:50.9934", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00020" } { "timestamp": "2026-03-08 03:09:51.0168", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:09:51.0168", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:09:51.0168", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:09:51.0168", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:09:51.0168", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:09:51.1026", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00020\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623594,\"createdOn\":\"2026-03-08T03:09:51.104Z\",\"updatedOn\":\"2026-03-08T03:09:51.104Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:09:51.1026", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:09:51.1026", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:09:51.1026", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:09:51.1026", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:09:51.1026", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00020\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:09:51.2051", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:09:51.2051", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:09:51.2051", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:51.2051", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:09:51.2051", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:09:51.2051", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22388\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:09:51.2143", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:09:51.2143", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:51.2143", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00013#" } { "timestamp": "2026-03-08 03:09:51.2143", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00013" } { "timestamp": "2026-03-08 03:09:51.2143", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:09:51.2143", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:09:51.2143", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:09:51.2143", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:09:51.2143", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:09:51.3072", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623596,\"createdOn\":\"2026-03-08T03:09:51.312Z\",\"updatedOn\":\"2026-03-08T03:09:51.312Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:09:51.3072", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:09:51.3072", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:09:51.3072", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:09:51.3236", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:09:51.3236", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:09:51.4081", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:09:51.4081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:09:51.4081", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:09:51.4081", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:10:04.1638", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:10:04.1638", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 03:10:04.1724", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:10:04.1724", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 03:10:04.1724", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 03:10:04.1724", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:10:04.1724", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:10:04.1724", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:10:04.1724", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:10:04.1724", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:10:04.1724", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:10:04.1724", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:10:04.1724", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 03:10:04.1724", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 03:10:04.1724", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 03:10:04.1928", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:10:04.7255", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:10:04.7272", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 03:10:04.7272", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 03:10:04.7272", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:10:05.3054", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:10:05.3054", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 03:10:05.3054", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 03:10:05.3054", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:10:05.9605", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:10:05.9626", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:10:05.9626", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:10:05.9626", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:10:05.9626", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:10:05.9626", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:10:05.9626", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 03:10:05.9626", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 03:10:05.9626", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 03:10:05.9626", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 03:10:05.9626", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:10:05.9626", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:13:04.1826", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:13:04.1826", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 03:13:04.1826", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:13:04.1826", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 03:13:04.1826", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 03:13:04.1826", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:13:04.1826", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:13:04.1826", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:13:04.1826", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:13:04.1826", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:13:04.1826", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:13:04.1826", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:13:04.1826", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 03:13:04.1826", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 03:13:04.1934", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 03:13:04.2105", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:13:04.7304", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:13:04.7304", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 03:13:04.7304", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 03:13:04.7476", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:13:05.3202", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:13:05.3202", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 03:13:05.3202", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 03:13:05.3390", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:13:05.9340", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:13:05.9340", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:13:05.9340", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:13:05.9340", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:13:05.9340", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:13:05.9340", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:13:05.9340", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 03:13:05.9340", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 03:13:05.9340", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 03:13:05.9340", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 03:13:05.9445", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:13:05.9445", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:16:04.1558", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:16:04.1558", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 03:16:04.1613", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:16:04.1613", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 03:16:04.1613", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 03:16:04.1613", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:16:04.1613", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:16:04.1613", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:16:04.1613", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:16:04.1613", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:16:04.1613", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:16:04.1613", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:16:04.1613", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 03:16:04.1613", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 03:16:04.1613", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 03:16:04.1794", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:16:04.6975", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:16:04.6975", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 03:16:04.6975", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 03:16:04.7126", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:16:05.2404", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:16:05.2404", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 03:16:05.2404", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 03:16:05.2649", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:16:05.8600", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:16:05.8655", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:16:05.8655", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:16:05.8655", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:16:05.8655", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:16:05.8655", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:16:05.8655", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 03:16:05.8655", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 03:16:05.8655", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 03:16:05.8655", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 03:16:05.8655", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:16:05.8655", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:19:04.1471", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:19:04.1471", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 03:19:04.1471", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:19:04.1471", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 03:19:04.1471", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 03:19:04.1471", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:19:04.1471", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:19:04.1471", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:19:04.1471", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:19:04.1471", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:19:04.1471", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:19:04.1471", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:19:04.1471", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 03:19:04.1557", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 03:19:04.1557", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 03:19:04.1557", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:19:04.7008", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:19:04.7029", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 03:19:04.7029", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 03:19:04.7029", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:19:05.2775", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:19:05.2775", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 03:19:05.2808", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 03:19:05.2808", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:19:05.8846", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:19:05.8846", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:19:05.8846", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:19:05.8846", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:19:05.8846", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:19:05.8846", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:19:05.8846", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 03:19:05.8846", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 03:19:05.8923", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 03:19:05.8923", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 03:19:05.8923", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:19:05.8923", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:22:04.1766", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:22:04.1766", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 03:22:04.1766", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:22:04.1834", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 03:22:04.1834", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 03:22:04.1834", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:22:04.1834", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:22:04.1834", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:22:04.1834", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:22:04.1834", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:22:04.1834", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:22:04.1834", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:22:04.1834", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 03:22:04.1834", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 03:22:04.1834", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 03:22:04.2006", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:22:04.7226", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:22:04.7226", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 03:22:04.7226", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 03:22:04.7383", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:22:05.2982", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:22:05.2982", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 03:22:05.2982", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 03:22:05.3123", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:22:05.9195", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:22:05.9195", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:22:05.9195", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:22:05.9195", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:22:05.9195", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:22:05.9195", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:22:05.9195", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 03:22:05.9195", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 03:22:05.9195", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 03:22:05.9195", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 03:22:05.9195", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:22:05.9195", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:24:48.6956", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:24:48.6961", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:24:48.6961", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:24:48.6961", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:48.6961", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-08 03:24:48.6961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-08 03:24:48.6961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:24:48.6961", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:24:48.6961", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:24:48.7117", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:24:48.7117", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:24:48.8453", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623598,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:24:48.844Z\",\"updatedOn\":\"2026-03-08T03:24:48.844Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:24:48.8453", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:24:48.8453", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:24:48.8453", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:24:48.8532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:24:48.8532", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:24:48.9347", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:24:48.9347", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:24:48.9347", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:48.9347", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:24:48.9347", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:24:48.9347", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:24:48.9514", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:24:48.9514", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:48.9514", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-08 03:24:48.9514", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-08 03:24:48.9622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:24:48.9622", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:24:48.9622", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:24:48.9622", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:24:48.9622", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:24:49.0505", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623600,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:24:49.050Z\",\"updatedOn\":\"2026-03-08T03:24:49.050Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:24:49.0505", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:24:49.0505", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:24:49.0505", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:24:49.0601", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:24:49.0601", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:24:49.1486", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:24:49.1489", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:24:49.1489", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:49.1489", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:24:49.1489", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:24:49.1489", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:24:49.1489", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:24:49.1489", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:49.1489", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-08 03:24:49.1489", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-08 03:24:49.1668", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:24:49.1668", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:24:49.1668", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:24:49.1668", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:24:49.1668", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:24:49.2554", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623602,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:24:49.255Z\",\"updatedOn\":\"2026-03-08T03:24:49.255Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:24:49.2554", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:24:49.2554", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:24:49.2554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:24:49.2675", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:24:49.2675", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:24:49.3528", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:24:49.3528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:24:49.3528", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:49.3528", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:24:49.3528", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:24:49.3528", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:24:49.3528", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:24:49.3528", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:49.3528", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-08 03:24:49.3528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-08 03:24:49.3709", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:24:49.3709", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:24:49.3709", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:24:49.3709", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:24:49.3709", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:24:49.4585", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623604,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:24:49.458Z\",\"updatedOn\":\"2026-03-08T03:24:49.458Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:24:49.4585", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:24:49.4585", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:24:49.4585", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:24:49.4766", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:24:49.4772", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:24:49.5651", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:24:49.5651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:24:49.5651", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:49.5651", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:24:49.5651", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:24:49.5651", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:24:49.5757", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:24:49.5757", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:49.5757", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-08 03:24:49.5757", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-08 03:24:49.5909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:24:49.5909", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:24:49.5909", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:24:49.5909", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:24:49.5909", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:24:49.6790", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623606,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:24:49.679Z\",\"updatedOn\":\"2026-03-08T03:24:49.679Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:24:49.6790", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:24:49.6808", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:24:49.6808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:24:49.6965", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:24:49.6965", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:24:49.7846", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:24:49.7846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:24:49.7846", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:49.7846", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:24:49.7846", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:24:49.7846", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:24:49.7924", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:24:49.7924", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:49.7924", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-08 03:24:49.7924", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-08 03:24:49.7924", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:24:49.7924", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:24:49.7924", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:24:49.7924", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:24:49.7924", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:24:49.8912", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623608,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:24:49.891Z\",\"updatedOn\":\"2026-03-08T03:24:49.891Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:24:49.8912", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:24:49.8912", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:24:49.8912", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:24:49.9051", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:24:49.9051", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:24:49.9929", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:24:49.9929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:24:49.9929", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:49.9929", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:24:49.9929", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:24:49.9929", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:24:49.9929", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:24:49.9929", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:49.9929", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-08 03:24:49.9929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-08 03:24:50.0136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:24:50.0136", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:24:50.0136", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:24:50.0136", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:24:50.0136", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:24:50.1021", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623610,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:24:50.102Z\",\"updatedOn\":\"2026-03-08T03:24:50.102Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:24:50.1021", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:24:50.1021", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:24:50.1021", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:24:50.1021", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:24:50.1021", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:24:50.1975", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:24:50.1975", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:24:50.1975", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:50.1975", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:24:50.1975", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:24:50.1975", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:24:50.1975", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:24:50.1975", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:50.1975", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-08 03:24:50.1975", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-08 03:24:50.2229", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:24:50.2229", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:24:50.2229", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:24:50.2229", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:24:50.2229", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:24:50.3108", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623612,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:24:50.310Z\",\"updatedOn\":\"2026-03-08T03:24:50.310Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:24:50.3108", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:24:50.3108", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:24:50.3108", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:24:50.3244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:24:50.3244", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:24:50.4097", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:24:50.4097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:24:50.4097", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:50.4097", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:24:50.4097", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:24:50.4097", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:24:50.4175", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:24:50.4175", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:50.4175", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-08 03:24:50.4175", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-08 03:24:50.4175", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:24:50.4301", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:24:50.4301", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:24:50.4301", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:24:50.4301", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:24:50.5192", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623614,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:24:50.527Z\",\"updatedOn\":\"2026-03-08T03:24:50.527Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:24:50.5192", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:24:50.5192", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:24:50.5288", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:24:50.5433", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:24:50.5433", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:24:50.6309", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:24:50.6334", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:24:50.6334", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:50.6334", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:24:50.6334", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:24:50.6334", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:24:50.6334", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:24:50.6334", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:50.6334", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-08 03:24:50.6334", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-08 03:24:50.6520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:24:50.6520", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:24:50.6520", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:24:50.6520", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:24:50.6520", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:24:50.7526", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623616,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:24:50.752Z\",\"updatedOn\":\"2026-03-08T03:24:50.752Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:24:50.7526", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:24:50.7526", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:24:50.7526", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:24:50.7657", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:24:50.7657", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:24:50.8519", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:24:50.8519", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:24:50.8519", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:50.8519", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:24:50.8554", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:24:50.8554", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:24:50.8554", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:24:50.8554", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:50.8554", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-08 03:24:50.8554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-08 03:24:50.8740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:24:50.8740", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:24:50.8740", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:24:50.8740", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:24:50.8740", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:24:50.9565", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623618,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:24:50.965Z\",\"updatedOn\":\"2026-03-08T03:24:50.965Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:24:50.9672", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:24:50.9672", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:24:50.9672", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:24:50.9838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:24:50.9838", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:24:51.0729", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:24:51.0729", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:24:51.0729", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:51.0729", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:24:51.0729", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:24:51.0729", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:24:51.0869", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:24:51.0869", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:51.0869", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-08 03:24:51.0869", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-08 03:24:51.0869", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:24:51.0869", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:24:51.0869", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:24:51.0869", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:24:51.0869", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:24:51.1877", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623620,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:24:51.187Z\",\"updatedOn\":\"2026-03-08T03:24:51.187Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:24:51.1877", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:24:51.1877", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:24:51.1877", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:24:51.1981", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:24:51.1981", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:24:51.2890", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:24:51.2895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:24:51.2895", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:51.2895", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:24:51.2895", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:24:51.2895", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21927\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00243\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 03:24:51.2895", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:24:51.2895", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:51.2895", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00243#" } { "timestamp": "2026-03-08 03:24:51.2895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00243" } { "timestamp": "2026-03-08 03:24:51.3142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:24:51.3142", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:24:51.3142", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:24:51.3142", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:24:51.3142", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:24:51.4019", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00243\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00243\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623622,\"createdOn\":\"2026-03-08T03:24:51.401Z\",\"updatedOn\":\"2026-03-08T03:24:51.401Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:24:51.4019", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:24:51.4019", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:24:51.4019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:24:51.4148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:24:51.4148", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00243\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:24:51.4998", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:24:51.4998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:24:51.4998", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:24:51.4998", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:25:04.2885", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:25:04.2885", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 03:25:04.2956", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:25:04.2956", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 03:25:04.2956", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 03:25:04.2956", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:25:04.2956", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:25:04.2956", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:25:04.2956", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:25:04.2956", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:25:04.2956", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:25:04.2956", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:25:04.2956", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 03:25:04.2956", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 03:25:04.2956", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 03:25:04.3257", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:25:04.8571", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:25:04.8571", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 03:25:04.8571", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 03:25:04.8763", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:25:05.4396", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:25:05.4396", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 03:25:05.4396", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 03:25:05.4641", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:25:06.0540", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:25:06.0573", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:25:06.0573", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:25:06.0573", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:25:06.0573", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:25:06.0573", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:25:06.0573", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 03:25:06.0573", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 03:25:06.0573", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 03:25:06.0573", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 03:25:06.0573", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:25:06.0573", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:28:04.1969", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:28:04.1969", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 03:28:04.1969", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:28:04.1969", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 03:28:04.1969", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 03:28:04.1969", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:28:04.1969", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:28:04.1969", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:28:04.1969", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:28:04.1969", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:28:04.2082", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:28:04.2082", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:28:04.2082", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 03:28:04.2082", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 03:28:04.2082", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 03:28:04.2336", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:28:04.7926", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:28:04.7926", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 03:28:04.7926", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 03:28:04.8076", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:28:05.3665", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:28:05.3665", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 03:28:05.3665", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 03:28:05.3851", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:28:06.0077", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:28:06.0077", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:28:06.0077", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:28:06.0077", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:28:06.0077", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:28:06.0077", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:28:06.0077", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 03:28:06.0077", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 03:28:06.0077", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 03:28:06.0077", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 03:28:06.0077", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:28:06.0077", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:02.4818", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:02.4818", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"843\"}]}" } { "timestamp": "2026-03-08 03:30:02.4877", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:02.4877", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:02.4877", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:02.4877", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:02.4877", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:02.5029", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:02.5029", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:02.6473", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00365\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00365
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:57 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623624,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:02.646Z\",\"updatedOn\":\"2026-03-08T03:30:02.646Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:02.6473", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:02.6473", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:02.6473", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:02.6473", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-08 03:30:02.6473", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00365\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:57 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/843?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:02.7436", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:02.7436", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:02.7436", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:02.7436", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:02.7436", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"844\"}]}" } { "timestamp": "2026-03-08 03:30:02.7436", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:02.7436", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:02.7646", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:02.7646", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:02.7646", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:02.7646", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:02.7646", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:02.8518", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00366\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00366
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:22:00 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623626,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:02.851Z\",\"updatedOn\":\"2026-03-08T03:30:02.851Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:02.8518", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:02.8518", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:02.8661", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:02.8661", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-08 03:30:02.8661", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00366\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:22:00 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/844?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:02.9546", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:02.9546", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:02.9573", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:02.9573", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:02.9573", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"845\"}]}" } { "timestamp": "2026-03-08 03:30:02.9573", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:02.9573", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:02.9752", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:02.9752", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:02.9752", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:02.9752", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:02.9752", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:03.0580", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00367\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00367
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:22:03 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623628,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:03.063Z\",\"updatedOn\":\"2026-03-08T03:30:03.063Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:03.0580", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:03.0580", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:03.0778", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:03.0778", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-08 03:30:03.0778", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00367\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:22:03 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/845?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:03.1625", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:03.1625", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:03.1625", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:03.1625", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:03.1625", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1197\"}]}" } { "timestamp": "2026-03-08 03:30:03.1763", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:03.1763", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:03.1922", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:03.1922", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:03.1922", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:03.1922", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:03.1922", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:03.2859", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00521\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00521
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 30-Dec-2025 01:55:58 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> NA\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623630,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:03.285Z\",\"updatedOn\":\"2026-03-08T03:30:03.285Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:03.2859", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:03.2859", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:03.2859", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:03.2998", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-08 03:30:03.2998", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00521\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"30-Dec-2025 01:55:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1197?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:03.3874", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:03.3874", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:03.3874", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:03.3874", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:03.3874", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1482\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1039\"}]}" } { "timestamp": "2026-03-08 03:30:03.3949", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:03.3949", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:03.3949", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:03.3949", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:03.3949", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:03.3949", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:03.3949", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:03.4902", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"kumarsamarjeet.19@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00480\",\"text\":null,\"html\":\"

Dear Kumar Samarjeet,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00480
\\n Reported By:<\/strong> Shreya V
\\n Date & Time:<\/strong> 26-Nov-2025 11:38:15 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> tedt\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623632,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:03.491Z\",\"updatedOn\":\"2026-03-08T03:30:03.491Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:03.4902", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:03.4902", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:03.5089", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:03.5089", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1482" } { "timestamp": "2026-03-08 03:30:03.5089", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918249683426\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00480\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"26-Nov-2025 11:38:15 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tedtLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1039?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:03.5927", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:03.5927", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:03.5927", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:03.5977", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:03.5977", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"794\"}]}" } { "timestamp": "2026-03-08 03:30:03.5977", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:03.5977", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:03.6153", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:03.6153", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:03.6153", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:03.6153", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:03.6153", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:03.7024", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00316\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00316
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 30-Oct-2025 11:57:40 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: Hyderabad, Andhra Pradesh
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623634,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:03.702Z\",\"updatedOn\":\"2026-03-08T03:30:03.702Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:03.7024", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:03.7024", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:03.7115", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:03.7115", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-08 03:30:03.7115", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00316\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"30-Oct-2025 11:57:40 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: Hyderabad, Andhra Pradesh\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/794?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:03.7953", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:03.7953", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:03.7953", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:03.8004", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:03.8004", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"797\"}]}" } { "timestamp": "2026-03-08 03:30:03.8004", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:03.8004", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:03.8168", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:03.8168", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:03.8168", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:03.8168", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:03.8168", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:03.9043", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00319\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00319
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 30-Oct-2025 11:58:37 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> test\\nLocation: Delhi
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623636,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:03.904Z\",\"updatedOn\":\"2026-03-08T03:30:03.904Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:03.9043", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:03.9043", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:03.9169", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:03.9169", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-08 03:30:03.9169", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00319\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"30-Oct-2025 11:58:37 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testLocation: Delhi\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/797?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:04.0032", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:04.0032", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:04.0032", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:04.0032", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:04.0032", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"804\"}]}" } { "timestamp": "2026-03-08 03:30:04.0032", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:04.0032", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:04.0266", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:04.0266", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:04.0266", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:04.0266", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:04.0266", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:04.1155", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00326\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00326
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:01:20 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Had a bruise on ear\\nLocation: Hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623638,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:04.115Z\",\"updatedOn\":\"2026-03-08T03:30:04.115Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:04.1155", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:04.1155", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:04.1155", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:04.1155", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-08 03:30:04.1155", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00326\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:01:20 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Had a bruise on earLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/804?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:04.2127", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:04.2127", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:04.2127", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:04.2127", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:04.2127", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"812\"}]}" } { "timestamp": "2026-03-08 03:30:04.2250", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:04.2250", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:04.2250", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:04.2250", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:04.2250", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:04.2371", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:04.2371", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:04.3254", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00334\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00334
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:05:16 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: T3F10
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623640,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:04.325Z\",\"updatedOn\":\"2026-03-08T03:30:04.325Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:04.3254", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:04.3254", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:04.3418", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:04.3418", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-08 03:30:04.3418", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00334\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:05:16 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: T3F10\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/812?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:04.4289", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:04.4289", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:04.4289", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:04.4289", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:04.4289", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1305\"}]}" } { "timestamp": "2026-03-08 03:30:04.4289", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:04.4289", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:04.4430", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:04.4430", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:04.4430", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:04.4430", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:04.4430", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:04.5315", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00007\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00007
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 06-Jan-2026 09:37:53 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> NA\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623642,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:04.530Z\",\"updatedOn\":\"2026-03-08T03:30:04.530Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:04.5315", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:04.5315", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:04.5479", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:04.5479", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-08 03:30:04.5479", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00007\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"06-Jan-2026 09:37:53 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1305?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:04.6305", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:04.6305", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:04.6305", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:04.6305", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:04.6305", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"811\"}]}" } { "timestamp": "2026-03-08 03:30:04.6482", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:04.6482", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:04.6591", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:04.6591", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:04.6591", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:04.6591", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:04.6591", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:04.7470", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00333\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00333
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:04:06 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623644,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:04.747Z\",\"updatedOn\":\"2026-03-08T03:30:04.747Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:04.7470", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:04.7470", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:04.7621", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:04.7621", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 03:30:04.7621", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00333\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:04:06 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/811?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:04.8506", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:04.8506", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:04.8506", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:04.8506", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:04.8506", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"813\"}]}" } { "timestamp": "2026-03-08 03:30:04.8506", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:04.8506", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:04.8671", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:04.8671", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:04.8671", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:04.8671", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:04.8671", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:04.9553", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00335\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00335
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:08:52 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Injury\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623646,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:04.955Z\",\"updatedOn\":\"2026-03-08T03:30:04.955Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:04.9559", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:04.9559", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:04.9559", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:04.9559", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 03:30:04.9559", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00335\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:08:52 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/813?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:05.0619", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:05.0654", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:05.0654", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:05.0654", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:05.0654", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"816\"}]}" } { "timestamp": "2026-03-08 03:30:05.0654", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:05.0654", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:05.0870", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:05.0870", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:05.0870", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:05.0870", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:05.0870", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:05.1730", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00338\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00338
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:10:30 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623648,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:05.174Z\",\"updatedOn\":\"2026-03-08T03:30:05.174Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:05.1730", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:05.1752", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:05.1752", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:05.1752", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 03:30:05.1752", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00338\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:10:30 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/816?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:05.2726", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:05.2726", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:05.2726", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:05.2726", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:05.2726", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"831\"}]}" } { "timestamp": "2026-03-08 03:30:05.2881", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:05.2881", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:05.2881", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:05.2881", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:05.2881", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:05.2881", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:05.2881", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:05.3867", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00353\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00353
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:43 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623650,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:05.386Z\",\"updatedOn\":\"2026-03-08T03:30:05.386Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:05.3867", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:05.3867", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:05.4031", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:05.4031", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 03:30:05.4031", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00353\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:43 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/831?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:05.4907", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:05.4907", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:05.4907", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:05.4907", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:05.4907", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"832\"}]}" } { "timestamp": "2026-03-08 03:30:05.5038", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:05.5038", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:05.5038", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:05.5038", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:05.5038", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:05.5038", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:05.5038", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:05.5995", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00354\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00354
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:46 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623652,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:05.601Z\",\"updatedOn\":\"2026-03-08T03:30:05.601Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:05.5995", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:05.5995", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:05.6140", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:05.6140", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 03:30:05.6140", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00354\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:46 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/832?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:05.7018", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:05.7018", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:05.7018", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:05.7018", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:05.7018", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"833\"}]}" } { "timestamp": "2026-03-08 03:30:05.7117", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:05.7117", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:05.7117", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:05.7117", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:05.7117", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:05.7117", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:05.7117", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:05.8128", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00355\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00355
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:49 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623654,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:05.812Z\",\"updatedOn\":\"2026-03-08T03:30:05.812Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:05.8128", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:05.8128", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:05.8318", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:05.8318", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 03:30:05.8318", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00355\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:49 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/833?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:05.9175", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:05.9175", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:05.9175", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:05.9175", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:05.9175", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"834\"}]}" } { "timestamp": "2026-03-08 03:30:05.9175", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:05.9175", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:05.9334", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:05.9334", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:05.9334", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:05.9334", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:05.9334", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:06.0112", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00356\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00356
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:52 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623656,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:06.021Z\",\"updatedOn\":\"2026-03-08T03:30:06.021Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:06.0215", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:06.0215", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:06.0354", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:06.0354", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 03:30:06.0354", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00356\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:52 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/834?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:06.1296", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:06.1296", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:06.1296", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:06.1296", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:06.1296", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"836\"}]}" } { "timestamp": "2026-03-08 03:30:06.1296", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:06.1296", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:06.1499", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:06.1499", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:06.1499", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:06.1499", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:06.1499", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:06.2397", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00358\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00358
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:57 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623658,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:06.239Z\",\"updatedOn\":\"2026-03-08T03:30:06.239Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:06.2397", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:06.2397", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:06.2569", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:06.2569", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 03:30:06.2569", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00358\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:57 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/836?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:06.3573", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:06.3573", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:06.3573", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:06.3573", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:06.3573", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"837\"}]}" } { "timestamp": "2026-03-08 03:30:06.3685", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:06.3685", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:06.3790", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:06.3790", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:06.3790", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:06.3790", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:06.3790", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:06.4688", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00359\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00359
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:59 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623660,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:06.468Z\",\"updatedOn\":\"2026-03-08T03:30:06.468Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:06.4688", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:06.4688", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:06.4847", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:06.4847", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 03:30:06.4847", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00359\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:59 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/837?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:06.5740", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:06.5740", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:06.5740", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:06.5740", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:06.5740", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"838\"}]}" } { "timestamp": "2026-03-08 03:30:06.5740", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:06.5740", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:06.5922", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:06.5922", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:06.5922", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:06.5922", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:06.5922", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:06.6805", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00360\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00360
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:02 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623662,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:06.680Z\",\"updatedOn\":\"2026-03-08T03:30:06.680Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:06.6805", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:06.6805", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:06.6902", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:06.6902", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 03:30:06.6902", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00360\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:02 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/838?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:06.7760", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:06.7760", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:06.7760", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:06.7760", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:06.7760", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"839\"}]}" } { "timestamp": "2026-03-08 03:30:06.7863", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:06.7863", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:06.7863", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:06.7863", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:06.7863", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:06.7863", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:06.7863", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:06.8840", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00361\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00361
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:05 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623664,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:06.883Z\",\"updatedOn\":\"2026-03-08T03:30:06.883Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:06.8840", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:06.8840", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:06.8977", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:06.8977", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 03:30:06.8977", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00361\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:05 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/839?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:06.9801", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:06.9801", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:06.9801", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:06.9801", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:06.9801", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"840\"}]}" } { "timestamp": "2026-03-08 03:30:06.9904", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:06.9904", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:06.9904", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:06.9904", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:06.9904", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:07.0027", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:07.0027", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:07.1077", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00362\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00362
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:08 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623666,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:07.106Z\",\"updatedOn\":\"2026-03-08T03:30:07.106Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:07.1077", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:07.1077", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:07.1202", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:07.1202", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 03:30:07.1202", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00362\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:08 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/840?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:07.2089", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:07.2089", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:07.2089", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:07.2089", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:07.2089", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"841\"}]}" } { "timestamp": "2026-03-08 03:30:07.2089", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:07.2089", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:07.2274", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:07.2274", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:07.2274", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:07.2274", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:07.2274", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:07.3134", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00363\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00363
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:11 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623668,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:07.319Z\",\"updatedOn\":\"2026-03-08T03:30:07.319Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:07.3134", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:07.3134", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:07.3318", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:07.3318", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 03:30:07.3318", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00363\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:11 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/841?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:07.4182", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:07.4182", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:07.4182", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:07.4182", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:07.4182", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"842\"}]}" } { "timestamp": "2026-03-08 03:30:07.4182", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:07.4250", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:07.4418", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:07.4418", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:07.4418", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:07.4418", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:07.4418", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:07.5340", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00364\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00364
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:14 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623670,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:07.533Z\",\"updatedOn\":\"2026-03-08T03:30:07.533Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:07.5340", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:07.5340", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:07.5340", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:07.5340", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 03:30:07.5340", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00364\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:14 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/842?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:07.6367", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:07.6367", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:07.6367", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:07.6367", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:07.6367", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"857\"}]}" } { "timestamp": "2026-03-08 03:30:07.6475", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:07.6475", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:07.6475", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:07.6475", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:07.6475", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:07.6475", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:07.6475", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:07.7450", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00376\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00376
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 06:01:58 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> hc\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623672,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:07.745Z\",\"updatedOn\":\"2026-03-08T03:30:07.745Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:07.7450", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:07.7450", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:07.7545", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:07.7545", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 03:30:07.7545", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00376\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 06:01:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/857?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:07.8419", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:07.8419", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:07.8419", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:07.8419", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:07.8419", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"858\"}]}" } { "timestamp": "2026-03-08 03:30:07.8493", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:07.8493", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:07.8493", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:07.8493", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:07.8493", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:07.8493", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:07.8493", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:07.9459", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00377\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00377
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 06:24:41 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> hc\\nLocation: Updated Health record
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623674,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:07.948Z\",\"updatedOn\":\"2026-03-08T03:30:07.948Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:07.9459", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:07.9459", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:07.9646", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:07.9646", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 03:30:07.9646", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00377\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 06:24:41 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: Updated Health record \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/858?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:08.0527", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:08.0527", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:08.0527", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:08.0527", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:08.0527", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"861\"}]}" } { "timestamp": "2026-03-08 03:30:08.0527", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:08.0655", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:08.0655", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:08.0655", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:08.0655", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:08.0655", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:08.0655", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:08.1632", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00380\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00380
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 04-Nov-2025 09:19:01 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> hc\\nLocation: Updated Health record - 3
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623676,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:08.164Z\",\"updatedOn\":\"2026-03-08T03:30:08.164Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:08.1632", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:08.1632", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:08.1759", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:08.1759", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 03:30:08.1759", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00380\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 09:19:01 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: Updated Health record - 3\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/861?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:08.2630", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:08.2630", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:08.2630", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:08.2630", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:08.2630", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"865\"}]}" } { "timestamp": "2026-03-08 03:30:08.2717", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:08.2717", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:08.2717", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:08.2848", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:08.2848", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:08.2848", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:08.2848", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:08.3792", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00384\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00384
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 11:05:50 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> bbbbbbbbbbbbbbbbbbbbbbbbbb\\nLocation: hyd
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623678,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:08.379Z\",\"updatedOn\":\"2026-03-08T03:30:08.379Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:08.3792", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:08.3792", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:08.3792", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:08.3792", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 03:30:08.3792", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00384\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 11:05:50 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"bbbbbbbbbbbbbbbbbbbbbbbbbbLocation: hyd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/865?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:08.4750", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:08.4750", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:08.4750", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:08.4750", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:08.4750", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"977\"}]}" } { "timestamp": "2026-03-08 03:30:08.4750", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:08.4750", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:08.4935", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:08.4935", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:08.4935", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:08.4935", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:08.4935", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:08.5856", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00449\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00449
\\n Reported By:<\/strong> Shreya Ved
\\n Date & Time:<\/strong> 15-Nov-2025 04:43:44 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> internal bleeding\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623680,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:08.581Z\",\"updatedOn\":\"2026-03-08T03:30:08.581Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:08.5856", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:08.5856", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:08.5985", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:08.5985", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 03:30:08.5985", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00449\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"15-Nov-2025 04:43:44 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"internal bleedingLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/977?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:08.6852", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:08.6852", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:08.6852", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:08.6852", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:08.6852", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1295\"}]}" } { "timestamp": "2026-03-08 03:30:08.6917", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:08.6917", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:08.6917", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:08.6917", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:08.6917", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:08.6917", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:08.6917", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:08.7874", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00004\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00004
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 05-Jan-2026 01:23:41 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> NA\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623682,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:08.787Z\",\"updatedOn\":\"2026-03-08T03:30:08.787Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:08.7874", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:08.7874", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:08.7874", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:08.7874", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 03:30:08.7874", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00004\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 01:23:41 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1295?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:08.8844", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:08.8844", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:08.8844", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:08.8844", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:08.8844", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1296\"}]}" } { "timestamp": "2026-03-08 03:30:08.8844", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:08.8844", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:08.8980", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:08.8980", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:08.8980", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:08.8980", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:08.8980", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:08.9865", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00005\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00005
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 05-Jan-2026 01:28:00 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Critical\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623684,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:08.986Z\",\"updatedOn\":\"2026-03-08T03:30:08.986Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:08.9865", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:08.9865", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:08.9982", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:08.9982", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 03:30:08.9982", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00005\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 01:28:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"CriticalLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1296?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:09.0877", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:09.0877", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:09.0877", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:09.0877", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:09.0877", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"805\"}]}" } { "timestamp": "2026-03-08 03:30:09.1034", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:09.1034", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:09.1415", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:09.1415", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:09.1415", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:09.1415", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:09.1415", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:09.2314", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00327\",\"text\":null,\"html\":\"

Dear DebrajTestUser6 Testt,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00327
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:01:31 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> INJURY DUE TO FALL\\nLocation: Hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623686,\"createdOn\":\"2026-03-08T03:30:09.231Z\",\"updatedOn\":\"2026-03-08T03:30:09.231Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:09.2314", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:09.2314", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:09.2438", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:09.2438", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" } { "timestamp": "2026-03-08 03:30:09.2438", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00327\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:01:31 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"INJURY DUE TO FALLLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/805?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:09.3309", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:09.3309", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:09.3309", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:09.3309", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:09.3309", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"806\"}]}" } { "timestamp": "2026-03-08 03:30:09.3309", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:09.3309", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:09.3463", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:09.3463", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:09.3463", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:09.3463", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:09.3463", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:09.4315", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00328\",\"text\":null,\"html\":\"

Dear DebrajTestUser6 Testt,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00328
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:02:00 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> INJURY DUE TO FALL\\nLocation: Hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623688,\"createdOn\":\"2026-03-08T03:30:09.434Z\",\"updatedOn\":\"2026-03-08T03:30:09.434Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:09.4315", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:09.4315", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:09.4521", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:09.4521", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" } { "timestamp": "2026-03-08 03:30:09.4521", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00328\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:02:00 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"INJURY DUE TO FALLLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/806?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:09.5363", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:09.5363", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:09.5363", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:09.5363", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:09.5363", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"809\"}]}" } { "timestamp": "2026-03-08 03:30:09.5363", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:09.5363", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:09.5574", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:09.5574", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:09.5574", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:09.5574", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:09.5574", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:09.6447", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00331\",\"text\":null,\"html\":\"

Dear DebrajTestUser6 Testt,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00331
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:03:34 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623690,\"createdOn\":\"2026-03-08T03:30:09.644Z\",\"updatedOn\":\"2026-03-08T03:30:09.644Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:09.6447", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:09.6447", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:09.6447", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:09.6447", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" } { "timestamp": "2026-03-08 03:30:09.6447", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00331\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:03:34 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/809?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:09.7402", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:09.7402", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:09.7402", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:09.7402", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:09.7402", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"814\"}]}" } { "timestamp": "2026-03-08 03:30:09.7402", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:09.7402", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:09.7596", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:09.7596", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:09.7596", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:09.7596", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:09.7596", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:09.8552", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00336\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00336
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:09:44 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623692,\"createdOn\":\"2026-03-08T03:30:09.851Z\",\"updatedOn\":\"2026-03-08T03:30:09.851Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:09.8552", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:09.8552", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:09.8722", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:09.8722", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 03:30:09.8722", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00336\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:09:44 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/814?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:09.9632", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:09.9632", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:09.9632", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:09.9632", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:09.9632", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"815\"}]}" } { "timestamp": "2026-03-08 03:30:09.9632", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:09.9632", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:09.9785", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:09.9785", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:09.9785", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:09.9785", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:09.9785", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:10.0711", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00337\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00337
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:09:58 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623694,\"createdOn\":\"2026-03-08T03:30:10.075Z\",\"updatedOn\":\"2026-03-08T03:30:10.075Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:10.0711", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:10.0711", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:10.0889", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:10.0889", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 03:30:10.0889", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00337\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:09:58 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/815?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:10.1760", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:10.1760", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:10.1760", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:10.1760", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:10.1760", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"817\"}]}" } { "timestamp": "2026-03-08 03:30:10.1760", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:10.1760", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:10.1942", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:10.1942", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:10.1942", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:10.1942", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:10.1942", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:10.2847", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00339\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00339
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:14 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623696,\"createdOn\":\"2026-03-08T03:30:10.284Z\",\"updatedOn\":\"2026-03-08T03:30:10.284Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:10.2847", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:10.2847", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:10.2847", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:10.2847", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 03:30:10.2847", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00339\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:14 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/817?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:10.3865", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:10.3865", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:10.3865", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:10.3865", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:10.3865", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"818\"}]}" } { "timestamp": "2026-03-08 03:30:10.3865", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:10.3865", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:10.4007", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:10.4007", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:10.4007", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:10.4007", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:10.4007", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:10.4876", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00340\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00340
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:17 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623698,\"createdOn\":\"2026-03-08T03:30:10.487Z\",\"updatedOn\":\"2026-03-08T03:30:10.487Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:10.4876", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:10.4876", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:10.4876", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:10.4876", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 03:30:10.4876", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00340\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:17 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/818?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:10.5882", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:10.5882", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:10.5882", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:10.5882", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:10.5882", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"819\"}]}" } { "timestamp": "2026-03-08 03:30:10.5977", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:10.5977", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:10.5977", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:10.5977", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:10.5977", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:10.5977", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:10.5977", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:10.6946", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00341\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00341
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:19 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623700,\"createdOn\":\"2026-03-08T03:30:10.695Z\",\"updatedOn\":\"2026-03-08T03:30:10.695Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:10.6946", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:10.6946", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:10.6946", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:10.6946", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 03:30:10.6946", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00341\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:19 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/819?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:10.7894", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:10.7894", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:10.7894", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:10.7894", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:10.7894", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"820\"}]}" } { "timestamp": "2026-03-08 03:30:10.7894", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:10.7894", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:10.8066", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:10.8066", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:10.8066", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:10.8066", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:10.8066", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:10.8943", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00342\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00342
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:22 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623702,\"createdOn\":\"2026-03-08T03:30:10.894Z\",\"updatedOn\":\"2026-03-08T03:30:10.894Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:10.8943", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:10.8943", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:10.9119", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:10.9119", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 03:30:10.9119", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00342\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:22 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/820?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:10.9998", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:10.9998", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:10.9998", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:10.9998", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:10.9998", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"821\"}]}" } { "timestamp": "2026-03-08 03:30:11.0085", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:11.0085", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:11.0205", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:11.0205", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:11.0205", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:11.0205", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:11.0205", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:11.1085", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00343\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00343
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:25 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623704,\"createdOn\":\"2026-03-08T03:30:11.108Z\",\"updatedOn\":\"2026-03-08T03:30:11.108Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:11.1085", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:11.1085", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:11.1186", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:11.1186", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 03:30:11.1186", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00343\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:25 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/821?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:11.2042", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:11.2042", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:11.2042", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:11.2042", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:11.2042", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"822\"}]}" } { "timestamp": "2026-03-08 03:30:11.2144", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:11.2144", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:11.2242", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:11.2242", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:11.2242", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:11.2242", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:11.2242", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:11.3123", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00344\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00344
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:27 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623706,\"createdOn\":\"2026-03-08T03:30:11.311Z\",\"updatedOn\":\"2026-03-08T03:30:11.311Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:11.3123", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:11.3123", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:11.3282", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:11.3282", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 03:30:11.3282", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00344\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:27 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/822?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:11.4150", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:11.4150", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:11.4150", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:11.4150", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:11.4150", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"823\"}]}" } { "timestamp": "2026-03-08 03:30:11.4150", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:11.4150", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:11.4330", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:11.4330", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:11.4330", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:11.4330", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:11.4330", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:11.5209", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00345\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00345
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:30 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623708,\"createdOn\":\"2026-03-08T03:30:11.520Z\",\"updatedOn\":\"2026-03-08T03:30:11.520Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:11.5209", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:11.5209", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:11.5386", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:11.5386", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 03:30:11.5386", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00345\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:30 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/823?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:11.6257", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:11.6257", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:11.6257", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:11.6257", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:11.6257", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"824\"}]}" } { "timestamp": "2026-03-08 03:30:11.6343", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:11.6343", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:11.6446", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:11.6446", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:11.6446", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:11.6446", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:11.6446", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:11.7302", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00346\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00346
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:33 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623710,\"createdOn\":\"2026-03-08T03:30:11.731Z\",\"updatedOn\":\"2026-03-08T03:30:11.731Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:11.7302", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:11.7302", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:11.7486", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:11.7486", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 03:30:11.7486", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00346\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:33 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/824?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:11.8346", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:11.8346", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:11.8346", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:11.8346", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:11.8346", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"825\"}]}" } { "timestamp": "2026-03-08 03:30:11.8346", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:11.8346", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:11.8498", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:11.8498", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:11.8498", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:11.8498", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:11.8498", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:11.9368", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00347\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00347
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:36 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623712,\"createdOn\":\"2026-03-08T03:30:11.937Z\",\"updatedOn\":\"2026-03-08T03:30:11.937Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:11.9368", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:11.9368", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:11.9541", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:11.9541", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 03:30:11.9541", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00347\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:36 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/825?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:12.0415", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:12.0415", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:12.0415", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:12.0415", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:12.0415", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"826\"}]}" } { "timestamp": "2026-03-08 03:30:12.0415", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:12.0415", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:12.0591", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:12.0591", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:12.0591", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:12.0591", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:12.0591", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:12.1405", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00348\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00348
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:38 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623714,\"createdOn\":\"2026-03-08T03:30:12.146Z\",\"updatedOn\":\"2026-03-08T03:30:12.146Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:12.1405", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:12.1405", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:12.1579", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:12.1579", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 03:30:12.1579", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00348\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:38 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/826?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:12.2453", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:12.2453", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:12.2453", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:12.2453", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:12.2453", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"828\"}]}" } { "timestamp": "2026-03-08 03:30:12.2535", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:12.2535", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:12.2535", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:12.2535", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:12.2535", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:12.2535", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:12.2535", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:12.3535", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00350\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00350
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:44 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623716,\"createdOn\":\"2026-03-08T03:30:12.352Z\",\"updatedOn\":\"2026-03-08T03:30:12.352Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:12.3535", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:12.3535", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:12.3770", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:12.3770", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 03:30:12.3776", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00350\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:44 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/828?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:12.4639", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:12.4639", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:12.4639", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:12.4639", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:12.4639", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"829\"}]}" } { "timestamp": "2026-03-08 03:30:12.4782", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:12.4782", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:12.4912", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:12.4912", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:12.4912", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:12.4912", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:12.4912", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:12.5785", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00351\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00351
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:46 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623718,\"createdOn\":\"2026-03-08T03:30:12.578Z\",\"updatedOn\":\"2026-03-08T03:30:12.578Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:12.5785", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:12.5785", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:12.5904", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:12.5904", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 03:30:12.5904", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00351\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:46 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/829?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:12.6763", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:12.6763", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:12.6763", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:12.6763", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:12.6763", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"830\"}]}" } { "timestamp": "2026-03-08 03:30:12.6763", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:12.6763", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:12.6955", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:12.6955", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:12.6955", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:12.6955", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:12.6955", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:12.7832", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00352\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00352
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:49 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623720,\"createdOn\":\"2026-03-08T03:30:12.783Z\",\"updatedOn\":\"2026-03-08T03:30:12.783Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:12.7832", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:12.7832", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:12.7978", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:12.7978", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 03:30:12.7978", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00352\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:49 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/830?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:12.8827", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:12.8827", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:12.8827", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:12.8827", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:12.8827", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"866\"}]}" } { "timestamp": "2026-03-08 03:30:12.8827", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:12.8827", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:12.9023", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:12.9023", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:12.9023", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:12.9023", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:12.9023", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:12.9893", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00385\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00385
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 11:10:43 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> bjj\\nLocation: hyd
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623722,\"createdOn\":\"2026-03-08T03:30:12.990Z\",\"updatedOn\":\"2026-03-08T03:30:12.990Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:12.9893", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:12.9893", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:13.0039", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:13.0039", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 03:30:13.0039", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00385\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 11:10:43 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"bjjLocation: hyd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/866?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:13.0913", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:13.0913", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.0913", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.0913", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.0913", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"795\"}]}" } { "timestamp": "2026-03-08 03:30:13.0993", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:13.0993", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.0993", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:13.1120", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.1120", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.1120", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.1120", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"796\"}]}" } { "timestamp": "2026-03-08 03:30:13.1120", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:13.1120", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.1120", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:13.1120", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.1120", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.1120", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.1120", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"798\"}]}" } { "timestamp": "2026-03-08 03:30:13.1120", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:13.1120", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.1348", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:13.1348", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.1348", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.1348", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.1348", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"799\"}]}" } { "timestamp": "2026-03-08 03:30:13.1348", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:13.1348", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.1464", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:13.1464", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.1464", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.1464", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.1464", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"800\"}]}" } { "timestamp": "2026-03-08 03:30:13.1464", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:13.1464", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.1464", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:13.1464", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.1464", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.1601", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.1601", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"801\"}]}" } { "timestamp": "2026-03-08 03:30:13.1601", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:13.1601", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.1601", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:13.1601", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.1601", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.1601", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.1601", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"802\"}]}" } { "timestamp": "2026-03-08 03:30:13.1752", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:13.1752", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.1752", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:13.1752", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.1752", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.1752", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.1752", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"803\"}]}" } { "timestamp": "2026-03-08 03:30:13.1752", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:13.1752", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.1943", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:13.1943", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.1943", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.1943", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.1943", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"807\"}]}" } { "timestamp": "2026-03-08 03:30:13.1943", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:13.1943", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.2070", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:13.2070", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.2070", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.2070", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.2070", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"789\"}]}" } { "timestamp": "2026-03-08 03:30:13.2070", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:13.2070", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.2070", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:13.2070", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.2070", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.2070", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.2070", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"791\"}]}" } { "timestamp": "2026-03-08 03:30:13.2233", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:13.2233", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.2233", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:13.2233", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.2233", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.2233", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.2233", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"793\"}]}" } { "timestamp": "2026-03-08 03:30:13.2233", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:13.2233", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.2424", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:13.2424", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.2424", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.2424", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.2424", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"808\"}]}" } { "timestamp": "2026-03-08 03:30:13.2424", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:13.2424", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.2569", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:13.2569", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.2569", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.2569", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.2569", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"810\"}]}" } { "timestamp": "2026-03-08 03:30:13.2569", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:13.2569", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.2700", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:13.2700", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.2700", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.2700", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.2700", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"864\"}]}" } { "timestamp": "2026-03-08 03:30:13.2700", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:13.2700", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.2919", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:13.2919", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.2919", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.2919", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.2919", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2629\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"863\"}]}" } { "timestamp": "2026-03-08 03:30:13.2919", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:13.2919", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.3068", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:13.3068", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:13.3068", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:13.3068", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:13.3068", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:13.3927", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"manoharsai566@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00382\",\"text\":null,\"html\":\"

Dear Manohar P,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00382
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 10:37:37 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> tff\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623724,\"createdOn\":\"2026-03-08T03:30:13.394Z\",\"updatedOn\":\"2026-03-08T03:30:13.394Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:13.3947", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:13.3947", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:13.4139", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:13.4139", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2629" } { "timestamp": "2026-03-08 03:30:13.4139", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919110581198\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Manohar P\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00382\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 10:37:37 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tffLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/863?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:13.5019", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:13.5019", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.5019", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.5039", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.5039", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2764\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1077\"}]}" } { "timestamp": "2026-03-08 03:30:13.5039", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:13.5039", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.5252", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:13.5252", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:13.5252", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:13.5252", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:13.5252", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:13.6387", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"shreya.v@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00489\",\"text\":null,\"html\":\"

Dear Shreya V,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00489
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 03-Dec-2025 01:31:50 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> none\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623726,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:13.638Z\",\"updatedOn\":\"2026-03-08T03:30:13.638Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:13.6387", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:13.6387", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:13.6508", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:13.6508", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2764" } { "timestamp": "2026-03-08 03:30:13.6508", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917717731269\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00489\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"03-Dec-2025 01:31:50 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"noneLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1077?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:13.7373", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:13.7373", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.7373", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.7373", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.7373", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2764\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1297\"}]}" } { "timestamp": "2026-03-08 03:30:13.7373", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:13.7373", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.7373", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:13.7373", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:13.7373", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:13.7529", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:13.7529", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:13.8538", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"shreya.v@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00006\",\"text\":null,\"html\":\"

Dear Shreya V,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00006
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 05-Jan-2026 02:58:58 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> CRITICAL PAIN\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623728,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:13.853Z\",\"updatedOn\":\"2026-03-08T03:30:13.853Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:13.8538", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:13.8538", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:13.8713", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:13.8713", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2764" } { "timestamp": "2026-03-08 03:30:13.8713", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917717731269\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00006\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 02:58:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"CRITICAL PAINLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1297?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:13.9588", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:13.9588", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.9588", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.9588", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:13.9588", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1388\"}]}" } { "timestamp": "2026-03-08 03:30:13.9588", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:13.9588", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:13.9756", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:13.9756", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:13.9756", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:13.9756", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:13.9756", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:14.0601", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00011\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00011
\\n Reported By:<\/strong> Shreya V
\\n Date & Time:<\/strong> 09-Jan-2026 05:20:23 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Detailed description\\nLocation: hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623730,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:14.062Z\",\"updatedOn\":\"2026-03-08T03:30:14.062Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:14.0601", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:14.0601", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:14.0761", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:14.0761", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-08 03:30:14.0761", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00011\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"09-Jan-2026 05:20:23 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Detailed descriptionLocation: hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1388?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:14.1611", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:14.1611", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:14.1611", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:14.1611", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:14.1611", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1395\"}]}" } { "timestamp": "2026-03-08 03:30:14.1611", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:14.1611", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:14.1816", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:14.1816", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:14.1816", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:14.1816", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:14.1816", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:14.2687", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00012\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00012
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 09-Jan-2026 06:41:12 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> det\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623732,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:14.268Z\",\"updatedOn\":\"2026-03-08T03:30:14.268Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:14.2687", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:14.2687", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:14.2862", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:14.2862", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-08 03:30:14.2862", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00012\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"09-Jan-2026 06:41:12 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"detLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1395?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:14.3733", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:14.3733", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:14.3733", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:14.3733", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:14.3733", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1404\"}]}" } { "timestamp": "2026-03-08 03:30:14.3821", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:14.3821", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:14.3936", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:14.3936", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:14.3936", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:14.3936", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:14.3936", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:14.4810", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00014\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00014
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 12-Jan-2026 01:25:44 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Injury\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623734,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:30:14.480Z\",\"updatedOn\":\"2026-03-08T03:30:14.480Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:14.4810", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:14.4810", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:14.4963", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:14.4963", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-08 03:30:14.4963", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00014\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"12-Jan-2026 01:25:44 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1404?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:14.5828", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:14.5828", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:14.5828", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:14.5828", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:14.5828", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2881\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1451\"}]}" } { "timestamp": "2026-03-08 03:30:14.5828", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:14.5828", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:14.5978", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:14.5978", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:14.5978", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:14.5978", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:14.5978", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:14.6858", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"shreya.v@smosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00024\",\"text\":null,\"html\":\"

Dear Kushwanth Immidisetty,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00024
\\n Reported By:<\/strong> Shreya V
\\n Date & Time:<\/strong> 20-Jan-2026 06:48:51 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> 1\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623736,\"createdOn\":\"2026-03-08T03:30:14.686Z\",\"updatedOn\":\"2026-03-08T03:30:14.686Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:14.6858", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:14.6858", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:14.6985", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:14.6985", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2881" } { "timestamp": "2026-03-08 03:30:14.6985", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917075027960\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Kushwanth Immidisetty\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00024\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"20-Jan-2026 06:48:51 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"1Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1451?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:14.7855", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:14.7855", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:14.7855", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:14.7855", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:14.7855", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2905\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1198\"}]}" } { "timestamp": "2026-03-08 03:30:14.7855", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:14.7855", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:14.8040", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:14.8040", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:14.8040", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:14.8040", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:14.8040", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:14.8907", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"debraj.d@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00522\",\"text\":null,\"html\":\"

Dear Debraj Dey,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00522
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 30-Dec-2025 02:01:00 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Injury\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623738,\"createdOn\":\"2026-03-08T03:30:14.892Z\",\"updatedOn\":\"2026-03-08T03:30:14.892Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:14.8907", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:14.8907", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:14.9035", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:14.9035", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2905" } { "timestamp": "2026-03-08 03:30:14.9035", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919485219603\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Debraj Dey\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00522\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"30-Dec-2025 02:01:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1198?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:14.9908", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:14.9908", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:14.9908", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:14.9908", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:14.9908", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2905\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1212\"}]}" } { "timestamp": "2026-03-08 03:30:14.9908", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:14.9908", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:15.0058", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:15.0058", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:30:15.0058", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:30:15.0058", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:30:15.0058", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:30:15.0936", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"debraj.d@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00523\",\"text\":null,\"html\":\"

Dear Debraj Dey,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00523
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 30-Dec-2025 02:31:26 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Injury is on chest and fractures for multiple parts\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623740,\"createdOn\":\"2026-03-08T03:30:15.093Z\",\"updatedOn\":\"2026-03-08T03:30:15.093Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:30:15.0936", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:30:15.0936", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:30:15.1052", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:15.1052", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2905" } { "timestamp": "2026-03-08 03:30:15.1052", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919485219603\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Debraj Dey\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00523\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"30-Dec-2025 02:31:26 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Injury is on chest and fractures for multiple partsLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1212?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 03:30:15.1963", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:30:15.1963", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:15.1963", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:15.1963", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:15.1963", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2934\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1419\"}]}" } { "timestamp": "2026-03-08 03:30:15.1963", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:15.1963", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:15.2106", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:15.2106", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:15.2106", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:30:15.2106", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:30:15.2106", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2982\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1540\"}]}" } { "timestamp": "2026-03-08 03:30:15.2106", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 03:30:15.2106", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:15.2489", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 03:30:15.2489", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 03:30:15.2489", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:31:04.1686", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:31:04.1686", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 03:31:04.1749", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:31:04.1749", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 03:31:04.1749", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 03:31:04.1749", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:31:04.1749", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:31:04.1749", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:31:04.1749", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:31:04.1749", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:31:04.1749", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:31:04.1749", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:31:04.1749", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 03:31:04.1749", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 03:31:04.1749", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 03:31:04.1749", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:31:04.7003", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:31:04.7003", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 03:31:04.7003", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 03:31:04.7182", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:31:05.3783", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:31:05.3783", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 03:31:05.3783", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 03:31:05.3928", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:31:05.9994", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:31:05.9994", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:31:06.0021", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:31:06.0021", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:31:06.0021", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:31:06.0021", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:31:06.0021", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 03:31:06.0021", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 03:31:06.0021", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 03:31:06.0021", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 03:31:06.0021", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:31:06.0021", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:34:04.1628", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:34:04.1628", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 03:34:04.1628", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:34:04.1628", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 03:34:04.1628", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 03:34:04.1628", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:34:04.1705", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:34:04.1705", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:34:04.1705", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:34:04.1705", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:34:04.1705", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:34:04.1705", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:34:04.1705", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 03:34:04.1705", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 03:34:04.1705", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 03:34:04.1705", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:34:04.6870", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:34:04.6870", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 03:34:04.6870", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 03:34:04.7053", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:34:05.2478", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:34:05.2498", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 03:34:05.2498", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 03:34:05.2498", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:34:05.8450", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:34:05.8450", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:34:05.8450", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:34:05.8450", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:34:05.8450", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:34:05.8450", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:34:05.8450", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 03:34:05.8450", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 03:34:05.8450", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 03:34:05.8450", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 03:34:05.8450", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:34:05.8450", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:37:04.1780", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:37:04.1780", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 03:37:04.1842", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:37:04.1842", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 03:37:04.1842", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 03:37:04.1842", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:37:04.1842", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:37:04.1842", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:37:04.1842", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:37:04.1842", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:37:04.1842", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:37:04.1842", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:37:04.1842", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 03:37:04.1842", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 03:37:04.1842", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 03:37:04.2058", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:37:04.7597", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:37:04.7613", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 03:37:04.7613", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 03:37:04.7613", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:37:05.3304", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:37:05.3304", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 03:37:05.3304", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 03:37:05.3457", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:37:05.9637", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:37:05.9637", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:37:05.9637", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:37:05.9637", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:37:05.9637", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:37:05.9637", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:37:05.9637", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 03:37:05.9637", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 03:37:05.9637", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 03:37:05.9637", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 03:37:05.9637", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:37:05.9637", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:39:48.7814", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:39:48.7814", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21978\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 03:39:48.7814", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:39:48.7814", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:48.7814", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00020#" } { "timestamp": "2026-03-08 03:39:48.7814", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00020" } { "timestamp": "2026-03-08 03:39:48.7959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:39:48.7959", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:39:48.7959", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:39:48.7959", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:39:48.7959", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:39:48.9342", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00020\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623742,\"createdOn\":\"2026-03-08T03:39:48.932Z\",\"updatedOn\":\"2026-03-08T03:39:48.932Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:39:48.9342", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:39:48.9342", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:39:48.9342", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:39:48.9342", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:39:48.9342", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00020\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:39:49.0335", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:39:49.0335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:39:49.0335", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:49.0335", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:39:49.0335", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:39:49.0335", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 03:39:49.0335", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:39:49.0335", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:49.0335", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00017#" } { "timestamp": "2026-03-08 03:39:49.0335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00017" } { "timestamp": "2026-03-08 03:39:49.0473", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:39:49.0473", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:39:49.0473", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:39:49.0473", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:39:49.0473", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:39:49.1372", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00017\\n
\\n Description:<\/b> This is action tracker Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623744,\"createdOn\":\"2026-03-08T03:39:49.137Z\",\"updatedOn\":\"2026-03-08T03:39:49.137Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:39:49.1372", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:39:49.1372", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:39:49.1372", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:39:49.1372", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:39:49.1372", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00017\"},{\"type\":\"text\",\"text\":\"This is action tracker Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:39:49.2531", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:39:49.2531", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:39:49.2531", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:49.2531", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:39:49.2531", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:39:49.2531", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47967\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00019\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 03:39:49.2583", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:39:49.2583", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:49.2583", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00019#" } { "timestamp": "2026-03-08 03:39:49.2583", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00019" } { "timestamp": "2026-03-08 03:39:49.2583", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:39:49.2583", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:39:49.2583", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:39:49.2583", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:39:49.2583", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:39:49.3572", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00019\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00019\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623746,\"createdOn\":\"2026-03-08T03:39:49.357Z\",\"updatedOn\":\"2026-03-08T03:39:49.357Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:39:49.3572", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:39:49.3572", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:39:49.3572", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:39:49.3735", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:39:49.3735", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00019\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:39:49.4711", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:39:49.4711", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:39:49.4711", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:49.4711", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:39:49.4798", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:39:49.4798", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21798\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00058\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 03:39:49.4798", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:39:49.4798", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:49.4798", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00058#" } { "timestamp": "2026-03-08 03:39:49.4798", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00058" } { "timestamp": "2026-03-08 03:39:49.4969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:39:49.4969", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:39:49.4969", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:39:49.4969", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:39:49.4969", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:39:49.5849", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00058\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00058\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623748,\"createdOn\":\"2026-03-08T03:39:49.585Z\",\"updatedOn\":\"2026-03-08T03:39:49.585Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:39:49.5849", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:39:49.5849", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:39:49.5863", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:39:49.5863", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:39:49.5863", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00058\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:39:49.6896", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:39:49.6896", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:39:49.6896", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:49.6896", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:39:49.6896", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:39:49.6896", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21920\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 03:39:49.6996", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:39:49.6996", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:49.6996", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00007#" } { "timestamp": "2026-03-08 03:39:49.6996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00007" } { "timestamp": "2026-03-08 03:39:49.7131", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:39:49.7131", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:39:49.7131", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:39:49.7131", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:39:49.7131", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:39:49.8028", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623750,\"createdOn\":\"2026-03-08T03:39:49.803Z\",\"updatedOn\":\"2026-03-08T03:39:49.803Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:39:49.8028", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:39:49.8028", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:39:49.8028", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:39:49.8175", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:39:49.8175", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:39:49.8989", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:39:49.8989", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:39:49.8989", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:49.8989", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:39:49.8989", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:39:49.8989", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00071\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 03:39:49.9143", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:39:49.9143", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:49.9143", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00071#" } { "timestamp": "2026-03-08 03:39:49.9143", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00071" } { "timestamp": "2026-03-08 03:39:49.9143", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:39:49.9143", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:39:49.9143", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:39:49.9143", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:39:49.9143", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:39:50.0129", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00071\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00071\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623752,\"createdOn\":\"2026-03-08T03:39:50.016Z\",\"updatedOn\":\"2026-03-08T03:39:50.016Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:39:50.0129", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:39:50.0129", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:39:50.0129", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:39:50.0259", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:39:50.0259", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00071\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:39:50.1138", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:39:50.1138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:39:50.1138", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:50.1138", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:39:50.1181", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:39:50.1181", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 03:39:50.1181", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:39:50.1181", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:50.1181", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00007#" } { "timestamp": "2026-03-08 03:39:50.1181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00007" } { "timestamp": "2026-03-08 03:39:50.1395", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:39:50.1395", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:39:50.1395", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:39:50.1395", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:39:50.1395", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:39:50.2294", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623754,\"createdOn\":\"2026-03-08T03:39:50.229Z\",\"updatedOn\":\"2026-03-08T03:39:50.229Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:39:50.2294", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:39:50.2294", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:39:50.2294", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:39:50.2463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:39:50.2463", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:39:50.3344", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:39:50.3344", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:39:50.3344", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:50.3344", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:39:50.3344", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:39:50.3344", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22174\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 03:39:50.3396", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:39:50.3396", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:50.3396", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00008#" } { "timestamp": "2026-03-08 03:39:50.3396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00008" } { "timestamp": "2026-03-08 03:39:50.3396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:39:50.3396", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:39:50.3396", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:39:50.3396", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:39:50.3396", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:39:50.4310", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623756,\"createdOn\":\"2026-03-08T03:39:50.437Z\",\"updatedOn\":\"2026-03-08T03:39:50.437Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:39:50.4310", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:39:50.4310", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:39:50.4310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:39:50.4558", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:39:50.4558", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:39:50.5392", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:39:50.5392", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:39:50.5392", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:50.5392", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:39:50.5392", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:39:50.5392", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22176\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00075\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 03:39:50.5392", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:39:50.5392", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:50.5392", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00075#" } { "timestamp": "2026-03-08 03:39:50.5392", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00075" } { "timestamp": "2026-03-08 03:39:50.5610", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:39:50.5610", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:39:50.5610", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:39:50.5610", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:39:50.5610", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:39:50.6485", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00075\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00075\\n
\\n Description:<\/b> Leaking gas pipe\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623758,\"createdOn\":\"2026-03-08T03:39:50.649Z\",\"updatedOn\":\"2026-03-08T03:39:50.649Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:39:50.6485", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:39:50.6485", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:39:50.6485", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:39:50.6485", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:39:50.6639", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00075\"},{\"type\":\"text\",\"text\":\"Leaking gas pipe\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:39:50.7514", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:39:50.7514", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:39:50.7514", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:50.7514", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:39:50.7514", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:39:50.7514", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22331\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 03:39:50.7514", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:39:50.7514", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:50.7514", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00003#" } { "timestamp": "2026-03-08 03:39:50.7580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00003" } { "timestamp": "2026-03-08 03:39:50.7580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:39:50.7580", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:39:50.7580", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:39:50.7580", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:39:50.7580", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:39:50.8549", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623760,\"createdOn\":\"2026-03-08T03:39:50.854Z\",\"updatedOn\":\"2026-03-08T03:39:50.854Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:39:50.8549", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:39:50.8549", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:39:50.8549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:39:50.8685", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:39:50.8685", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:39:50.9563", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:39:50.9563", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:39:50.9563", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:50.9563", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:39:50.9563", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:39:50.9563", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47933\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 03:39:50.9661", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:39:50.9661", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:50.9661", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00034#" } { "timestamp": "2026-03-08 03:39:50.9661", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00034" } { "timestamp": "2026-03-08 03:39:50.9661", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:39:50.9661", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:39:50.9765", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:39:50.9765", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:39:50.9765", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:39:51.0559", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00034\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623762,\"createdOn\":\"2026-03-08T03:39:51.064Z\",\"updatedOn\":\"2026-03-08T03:39:51.064Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:39:51.0559", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:39:51.0559", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:39:51.0559", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:39:51.0734", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:39:51.0734", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00034\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:39:51.1584", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:39:51.1584", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:39:51.1584", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:51.1584", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:39:51.1584", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:39:51.1584", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"26971\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 03:39:51.1697", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:39:51.1697", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:51.1697", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00009#" } { "timestamp": "2026-03-08 03:39:51.1697", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00009" } { "timestamp": "2026-03-08 03:39:51.1800", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:39:51.1800", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:39:51.1800", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:39:51.1800", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:39:51.1800", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:39:51.2685", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00009\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623764,\"createdOn\":\"2026-03-08T03:39:51.268Z\",\"updatedOn\":\"2026-03-08T03:39:51.268Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:39:51.2685", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:39:51.2685", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:39:51.2685", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:39:51.2841", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:39:51.2841", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00009\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:39:51.3731", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:39:51.3731", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:39:51.3731", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:51.3731", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:39:51.3731", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:39:51.3731", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22015\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00279\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 03:39:51.3859", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:39:51.3859", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:51.3859", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00279#" } { "timestamp": "2026-03-08 03:39:51.3859", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00279" } { "timestamp": "2026-03-08 03:39:51.3859", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:39:51.3859", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:39:51.3859", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:39:51.3859", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:39:51.3859", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:39:51.4841", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00279\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00279\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623766,\"createdOn\":\"2026-03-08T03:39:51.484Z\",\"updatedOn\":\"2026-03-08T03:39:51.484Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:39:51.4841", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:39:51.4841", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:39:51.4841", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:39:51.4964", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:39:51.4964", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00279\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:39:51.5788", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:39:51.5788", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:39:51.5788", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:51.5788", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:39:51.5788", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:39:51.5788", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22121\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00073\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 03:39:51.5902", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:39:51.5902", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:51.5902", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00073#" } { "timestamp": "2026-03-08 03:39:51.5902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00073" } { "timestamp": "2026-03-08 03:39:51.6085", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:39:51.6085", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:39:51.6085", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:39:51.6085", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:39:51.6085", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:39:51.6974", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00073\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00073\\n
\\n Description:<\/b> TEST\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623768,\"createdOn\":\"2026-03-08T03:39:51.697Z\",\"updatedOn\":\"2026-03-08T03:39:51.697Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:39:51.6974", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:39:51.6974", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:39:51.6974", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:39:51.6974", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:39:51.6974", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00073\"},{\"type\":\"text\",\"text\":\"TEST\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:39:51.7937", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:39:51.7937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:39:51.7937", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:51.7937", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:39:51.7937", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:39:51.7937", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22135\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00064\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 03:39:51.7937", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:39:51.7937", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:51.7937", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00064#" } { "timestamp": "2026-03-08 03:39:51.7937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00064" } { "timestamp": "2026-03-08 03:39:51.8091", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:39:51.8091", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:39:51.8091", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:39:51.8091", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:39:51.8091", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:39:51.8973", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00064\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00064\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623770,\"createdOn\":\"2026-03-08T03:39:51.898Z\",\"updatedOn\":\"2026-03-08T03:39:51.898Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:39:51.8973", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:39:51.8973", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:39:51.8987", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:39:51.8987", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:39:51.8987", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00064\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:39:51.9968", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:39:51.9968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:39:51.9968", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:51.9968", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:39:51.9968", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:39:51.9968", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00068\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 03:39:51.9968", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:39:51.9968", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:51.9968", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00068#" } { "timestamp": "2026-03-08 03:39:51.9968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00068" } { "timestamp": "2026-03-08 03:39:52.0203", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:39:52.0203", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:39:52.0203", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:39:52.0203", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:39:52.0203", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:39:52.1085", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00068\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00068\\n
\\n Description:<\/b> Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623772,\"createdOn\":\"2026-03-08T03:39:52.108Z\",\"updatedOn\":\"2026-03-08T03:39:52.108Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:39:52.1085", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:39:52.1085", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:39:52.1085", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:39:52.1187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:39:52.1187", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00068\"},{\"type\":\"text\",\"text\":\"Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:39:52.2070", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:39:52.2070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:39:52.2070", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:52.2070", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:39:52.2070", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:39:52.2070", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22151\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00072\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 03:39:52.2131", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:39:52.2131", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:52.2131", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00072#" } { "timestamp": "2026-03-08 03:39:52.2131", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00072" } { "timestamp": "2026-03-08 03:39:52.2131", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:39:52.2131", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:39:52.2131", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:39:52.2131", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:39:52.2265", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:39:52.3132", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00072\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00072\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Web user\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623774,\"createdOn\":\"2026-03-08T03:39:52.314Z\",\"updatedOn\":\"2026-03-08T03:39:52.314Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:39:52.3132", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:39:52.3132", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:39:52.3132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:39:52.3241", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:39:52.3241", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00072\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Web user\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:39:52.4123", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:39:52.4123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:39:52.4123", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:52.4123", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:39:52.4123", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:39:52.4138", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22184\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 03:39:52.4138", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:39:52.4138", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:52.4138", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00078#" } { "timestamp": "2026-03-08 03:39:52.4138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00078" } { "timestamp": "2026-03-08 03:39:52.4138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:39:52.4138", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:39:52.4138", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:39:52.4138", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:39:52.4138", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:39:52.5178", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00078\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00078\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623776,\"createdOn\":\"2026-03-08T03:39:52.518Z\",\"updatedOn\":\"2026-03-08T03:39:52.518Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:39:52.5178", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:39:52.5178", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:39:52.5178", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:39:52.5288", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:39:52.5288", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00078\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:39:52.6299", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:39:52.6299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:39:52.6299", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:52.6299", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:39:52.6299", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:39:52.6299", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22233\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00043\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 03:39:52.6350", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:39:52.6350", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:52.6350", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00043#" } { "timestamp": "2026-03-08 03:39:52.6350", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00043" } { "timestamp": "2026-03-08 03:39:52.6350", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:39:52.6350", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:39:52.6350", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:39:52.6350", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:39:52.6350", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:39:52.7376", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00043\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00043\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623778,\"createdOn\":\"2026-03-08T03:39:52.738Z\",\"updatedOn\":\"2026-03-08T03:39:52.738Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:39:52.7376", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:39:52.7376", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:39:52.7376", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:39:52.7473", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:39:52.7473", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00043\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:39:52.8514", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:39:52.8514", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:39:52.8514", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:52.8514", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:39:52.8514", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:39:52.8514", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22275\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 03:39:52.8514", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:39:52.8514", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:52.8514", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00001#" } { "timestamp": "2026-03-08 03:39:52.8514", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00001" } { "timestamp": "2026-03-08 03:39:52.8862", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:39:52.8862", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:39:52.8862", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:39:52.8862", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:39:52.8862", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:39:52.9755", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623780,\"createdOn\":\"2026-03-08T03:39:52.975Z\",\"updatedOn\":\"2026-03-08T03:39:52.975Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:39:52.9755", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:39:52.9755", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:39:52.9755", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:39:52.9845", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:39:52.9845", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:39:53.0719", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:39:53.0719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:39:53.0719", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:53.0719", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:39:53.0719", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:39:53.0719", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22283\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 03:39:53.0719", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:39:53.0719", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:53.0719", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00003#" } { "timestamp": "2026-03-08 03:39:53.0719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00003" } { "timestamp": "2026-03-08 03:39:53.0883", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:39:53.0883", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:39:53.0883", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:39:53.0883", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:39:53.0883", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:39:53.1763", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00003\\n
\\n Description:<\/b> Test notification 08-jan-2025 testttttttt\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623782,\"createdOn\":\"2026-03-08T03:39:53.176Z\",\"updatedOn\":\"2026-03-08T03:39:53.176Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:39:53.1763", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:39:53.1763", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:39:53.1763", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:39:53.1877", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:39:53.1877", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00003\"},{\"type\":\"text\",\"text\":\"Test notification 08-jan-2025 testttttttt\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:39:53.2763", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:39:53.2763", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:39:53.2763", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:53.2763", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:39:53.2763", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:39:53.2763", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22319\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 03:39:53.2763", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:39:53.2763", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:53.2763", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/26\/00003#" } { "timestamp": "2026-03-08 03:39:53.2763", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/26\/00003" } { "timestamp": "2026-03-08 03:39:53.2932", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:39:53.2932", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:39:53.2932", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:39:53.2932", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:39:53.2932", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:39:53.3800", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623784,\"createdOn\":\"2026-03-08T03:39:53.381Z\",\"updatedOn\":\"2026-03-08T03:39:53.381Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:39:53.3800", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:39:53.3828", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:39:53.3828", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:39:53.3828", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:39:53.3828", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:39:53.4830", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:39:53.4830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:39:53.4830", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:53.4830", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:39:53.4830", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:39:53.4830", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 03:39:53.4952", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:39:53.4952", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:53.4952", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00010#" } { "timestamp": "2026-03-08 03:39:53.4952", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00010" } { "timestamp": "2026-03-08 03:39:53.5092", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:39:53.5092", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:39:53.5092", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:39:53.5092", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:39:53.5092", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:39:53.5963", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623786,\"createdOn\":\"2026-03-08T03:39:53.596Z\",\"updatedOn\":\"2026-03-08T03:39:53.596Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:39:53.5963", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:39:53.5963", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:39:53.5963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:39:53.6105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:39:53.6105", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:39:53.6972", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:39:53.6972", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:39:53.6972", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:53.6972", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:39:53.6972", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:39:53.6972", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48035\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 03:39:53.6972", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:39:53.6972", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:53.6972", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00016#" } { "timestamp": "2026-03-08 03:39:53.6972", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00016" } { "timestamp": "2026-03-08 03:39:53.7136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 03:39:53.7136", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:39:53.7136", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:39:53.7136", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:39:53.7136", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:39:53.8025", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00016\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> customer creator complain\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623788,\"createdOn\":\"2026-03-08T03:39:53.802Z\",\"updatedOn\":\"2026-03-08T03:39:53.802Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:39:53.8025", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:39:53.8025", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:39:53.8025", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 03:39:53.8174", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 03:39:53.8174", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00016\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"customer creator complain\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:39:53.9041", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:39:53.9041", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 03:39:53.9041", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:39:53.9041", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:40:04.1649", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:40:04.1649", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 03:40:04.1649", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:40:04.1649", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 03:40:04.1649", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 03:40:04.1649", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:40:04.1649", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:40:04.1649", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:40:04.1649", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:40:04.1649", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:40:04.1649", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:40:04.1649", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:40:04.1649", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 03:40:04.1649", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 03:40:04.1810", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 03:40:04.1992", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:40:04.7228", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:40:04.7228", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 03:40:04.7266", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 03:40:04.7266", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:40:05.2943", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:40:05.2943", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 03:40:05.2943", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 03:40:05.3098", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:40:05.8929", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:40:05.8929", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:40:05.8929", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:40:05.8929", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:40:05.8929", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:40:05.8929", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:40:05.8929", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 03:40:05.8929", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 03:40:05.8986", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 03:40:05.8986", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 03:40:05.8986", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:40:05.8986", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:43:04.1767", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:43:04.1767", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 03:43:04.1767", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:43:04.1767", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 03:43:04.1767", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 03:43:04.1767", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:43:04.1767", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:43:04.1767", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:43:04.1767", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:43:04.1767", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:43:04.1767", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:43:04.1767", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:43:04.1767", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 03:43:04.1767", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 03:43:04.1767", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 03:43:04.1960", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:43:04.7109", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:43:04.7109", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 03:43:04.7109", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 03:43:04.7260", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:43:05.2746", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:43:05.2746", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 03:43:05.2746", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 03:43:05.2881", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:43:05.8788", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:43:05.8819", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:43:05.8819", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:43:05.8819", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:43:05.8819", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:43:05.8819", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:43:05.8819", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 03:43:05.8819", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 03:43:05.8819", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 03:43:05.8819", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 03:43:05.8819", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:43:05.8819", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:46:04.1500", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:46:04.1500", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 03:46:04.1500", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:46:04.1500", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 03:46:04.1500", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 03:46:04.1500", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:46:04.1500", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:46:04.1500", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:46:04.1500", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:46:04.1500", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:46:04.1572", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:46:04.1572", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:46:04.1572", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 03:46:04.1572", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 03:46:04.1572", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 03:46:04.1817", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:46:04.6944", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:46:04.6944", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 03:46:04.6944", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 03:46:04.7110", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:46:05.2734", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:46:05.2734", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 03:46:05.2734", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 03:46:05.2872", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:46:05.9284", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:46:05.9284", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:46:05.9284", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:46:05.9284", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:46:05.9284", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:46:05.9284", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:46:05.9284", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 03:46:05.9284", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 03:46:05.9284", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 03:46:05.9284", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 03:46:05.9391", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:46:05.9391", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:49:04.2608", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:49:04.2608", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 03:49:04.2661", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:49:04.2661", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 03:49:04.2661", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 03:49:04.2661", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:49:04.2661", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:49:04.2661", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:49:04.2661", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:49:04.2661", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:49:04.2661", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:49:04.2661", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:49:04.2661", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 03:49:04.2661", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 03:49:04.2661", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 03:49:04.2913", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:49:04.8014", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:49:04.8014", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 03:49:04.8014", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 03:49:04.8380", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:49:05.4180", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:49:05.4228", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 03:49:05.4228", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 03:49:05.4559", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:49:06.0503", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:49:06.0503", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:49:06.0503", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:49:06.0503", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:49:06.0503", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:49:06.0503", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:49:06.0503", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 03:49:06.0503", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 03:49:06.0503", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 03:49:06.0503", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 03:49:06.0619", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:49:06.0619", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:52:04.2213", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:52:04.2213", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 03:52:04.2213", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:52:04.2213", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 03:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 03:52:04.2291", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 03:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 03:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 03:52:04.2507", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:52:04.7738", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:52:04.7760", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 03:52:04.7760", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 03:52:04.7760", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:52:05.3478", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:52:05.3478", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 03:52:05.3478", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 03:52:05.3643", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:52:05.9394", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:52:05.9394", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:52:05.9394", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:52:05.9394", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:52:05.9394", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:52:05.9394", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:52:05.9394", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 03:52:05.9394", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 03:52:05.9394", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 03:52:05.9486", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 03:52:05.9486", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:52:05.9486", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:48.6741", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:48.6741", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18720\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:48.6741", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:48.6796", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:48.6796", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00031#" } { "timestamp": "2026-03-08 03:54:48.6796", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00031" } { "timestamp": "2026-03-08 03:54:48.6796", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:54:48.6796", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:48.6796", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:48.6796", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:48.6796", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:48.8249", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00031\\n
\\n Description:<\/b> Safety issue found in hyderabad\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623790,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:48.825Z\",\"updatedOn\":\"2026-03-08T03:54:48.825Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:48.8249", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:48.8249", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:48.8249", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:54:48.8249", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:54:48.8249", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00031\"},{\"type\":\"text\",\"text\":\"Safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:48.9209", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:48.9209", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:54:48.9209", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:48.9209", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:48.9209", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:48.9209", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:48.9209", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:48.9209", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:48.9292", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00005#" } { "timestamp": "2026-03-08 03:54:48.9292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00005" } { "timestamp": "2026-03-08 03:54:48.9292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:54:48.9292", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:48.9292", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:48.9292", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:48.9292", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:49.0277", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623792,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:49.027Z\",\"updatedOn\":\"2026-03-08T03:54:49.027Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:49.0277", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:49.0277", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:49.0277", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:54:49.0277", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:54:49.0277", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:49.1233", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:49.1233", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:54:49.1233", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:49.1233", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:49.1233", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:49.1233", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18728\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00032\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:49.1233", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:49.1233", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:49.1233", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00032#" } { "timestamp": "2026-03-08 03:54:49.1325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00032" } { "timestamp": "2026-03-08 03:54:49.1325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:54:49.1325", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:49.1325", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:49.1325", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:49.1325", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:49.2284", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00032\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00032\\n
\\n Description:<\/b> Safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623794,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:49.231Z\",\"updatedOn\":\"2026-03-08T03:54:49.231Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:49.2284", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:49.2284", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:49.2284", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:54:49.2450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:54:49.2450", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00032\"},{\"type\":\"text\",\"text\":\"Safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:49.3315", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:49.3315", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:54:49.3315", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:49.3315", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:49.3315", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:49.3315", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:49.3386", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:49.3386", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:49.3386", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00006#" } { "timestamp": "2026-03-08 03:54:49.3386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00006" } { "timestamp": "2026-03-08 03:54:49.3386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:54:49.3386", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:49.3386", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:49.3386", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:49.3386", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:49.4356", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623796,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:49.435Z\",\"updatedOn\":\"2026-03-08T03:54:49.435Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:49.4356", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:49.4356", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:49.4356", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:54:49.4497", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:54:49.4497", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:49.5359", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:49.5359", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:54:49.5398", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:49.5398", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:49.5398", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:49.5398", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18733\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:49.5398", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:49.5398", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:49.5398", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00033#" } { "timestamp": "2026-03-08 03:54:49.5398", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00033" } { "timestamp": "2026-03-08 03:54:49.5629", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:54:49.5629", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:49.5629", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:49.5629", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:49.5629", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:49.6511", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00033\\n
\\n Description:<\/b> safety issue found in hyderabad\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623798,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:49.651Z\",\"updatedOn\":\"2026-03-08T03:54:49.651Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:49.6511", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:49.6511", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:49.6511", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:54:49.6635", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:54:49.6635", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:49.7469", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:49.7469", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:54:49.7469", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:49.7469", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:49.7469", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:49.7469", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:49.7580", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:49.7580", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:49.7580", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00013#" } { "timestamp": "2026-03-08 03:54:49.7580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00013" } { "timestamp": "2026-03-08 03:54:49.7580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:54:49.7580", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:49.7580", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:49.7580", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:49.7580", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:49.8541", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00013\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623800,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:49.856Z\",\"updatedOn\":\"2026-03-08T03:54:49.856Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:49.8541", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:49.8541", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:49.8541", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:54:49.8671", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:54:49.8671", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00013\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:49.9681", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:49.9681", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:54:49.9681", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:49.9681", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:49.9681", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:49.9681", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18735\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:49.9804", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:49.9804", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:49.9804", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00034#" } { "timestamp": "2026-03-08 03:54:49.9804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00034" } { "timestamp": "2026-03-08 03:54:49.9804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:54:49.9804", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:49.9804", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:49.9804", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:49.9804", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:50.0790", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00034\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623802,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:50.079Z\",\"updatedOn\":\"2026-03-08T03:54:50.079Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:50.0790", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:50.0790", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:50.0790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:54:50.0869", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:54:50.0869", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00034\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:50.1952", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:50.1952", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:54:50.1952", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:50.1952", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:50.1952", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:50.1952", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18737\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:50.1952", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:50.1952", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:50.1952", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00036#" } { "timestamp": "2026-03-08 03:54:50.1952", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00036" } { "timestamp": "2026-03-08 03:54:50.2179", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:54:50.2179", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:50.2179", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:50.2179", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:50.2179", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:50.3089", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00036\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623804,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:50.308Z\",\"updatedOn\":\"2026-03-08T03:54:50.308Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:50.3089", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:50.3089", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:50.3089", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:54:50.3213", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:54:50.3213", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00036\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:50.4043", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:50.4043", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:54:50.4043", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:50.4043", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:50.4043", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:50.4043", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18738\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:50.4139", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:50.4139", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:50.4139", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00037#" } { "timestamp": "2026-03-08 03:54:50.4139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00037" } { "timestamp": "2026-03-08 03:54:50.4139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:54:50.4139", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:50.4139", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:50.4139", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:50.4139", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:50.5090", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00037\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623806,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:50.511Z\",\"updatedOn\":\"2026-03-08T03:54:50.511Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:50.5090", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:50.5090", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:50.5090", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:54:50.5255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:54:50.5255", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00037\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:50.6139", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:50.6139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:54:50.6139", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:50.6139", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:50.6178", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:50.6178", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18807\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:50.6178", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:50.6178", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:50.6178", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00013#" } { "timestamp": "2026-03-08 03:54:50.6178", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00013" } { "timestamp": "2026-03-08 03:54:50.6355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:54:50.6355", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:50.6355", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:50.6355", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:50.6355", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:50.7211", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623808,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:50.725Z\",\"updatedOn\":\"2026-03-08T03:54:50.725Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:50.7211", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:50.7211", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:50.7211", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:54:50.7369", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:54:50.7369", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:50.8219", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:50.8219", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:54:50.8219", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:50.8219", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:50.8219", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:50.8219", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18868\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00025\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:50.8219", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:50.8219", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:50.8219", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00025#" } { "timestamp": "2026-03-08 03:54:50.8219", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00025" } { "timestamp": "2026-03-08 03:54:50.8409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:54:50.8409", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:50.8409", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:50.8409", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:50.8409", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:50.9290", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00025\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00025\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623810,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:50.929Z\",\"updatedOn\":\"2026-03-08T03:54:50.929Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:50.9290", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:50.9290", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:50.9290", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:54:50.9460", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:54:50.9460", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00025\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:51.0333", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:51.0333", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:54:51.0333", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:51.0333", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:51.0333", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:51.0333", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:51.0403", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:51.0403", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:51.0403", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-08 03:54:51.0403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-08 03:54:51.0403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-08 03:54:51.0403", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:51.0403", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:51.0403", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:51.0403", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:51.1397", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623812,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:51.140Z\",\"updatedOn\":\"2026-03-08T03:54:51.140Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:51.1397", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:51.1397", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:51.1397", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-08 03:54:51.1490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-08 03:54:51.1490", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:51.2365", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:51.2365", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-08 03:54:51.2365", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:51.2365", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:51.2365", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:51.2365", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:51.2480", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:51.2480", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:51.2480", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-08 03:54:51.2480", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-08 03:54:51.2635", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-08 03:54:51.2635", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:51.2635", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:51.2635", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:51.2635", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:51.3515", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623814,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:51.351Z\",\"updatedOn\":\"2026-03-08T03:54:51.351Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:51.3515", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:51.3515", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:51.3515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-08 03:54:51.3515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-08 03:54:51.3515", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:51.4536", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:51.4536", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-08 03:54:51.4536", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:51.4536", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:51.4536", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:51.4536", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:51.4536", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:51.4536", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:51.4606", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-08 03:54:51.4606", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-08 03:54:51.4606", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-08 03:54:51.4606", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:51.4606", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:51.4606", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:51.4606", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:51.5571", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623816,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:51.557Z\",\"updatedOn\":\"2026-03-08T03:54:51.557Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:51.5571", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:51.5571", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:51.5571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-08 03:54:51.5571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-08 03:54:51.5571", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:51.6520", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:51.6520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-08 03:54:51.6520", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:51.6520", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:51.6520", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:51.6520", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:51.6641", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:51.6641", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:51.6641", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-08 03:54:51.6641", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-08 03:54:51.6641", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-08 03:54:51.6641", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:51.6641", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:51.6641", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:51.6641", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:51.7566", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623818,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:51.763Z\",\"updatedOn\":\"2026-03-08T03:54:51.763Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:51.7566", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:51.7566", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:51.7566", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-08 03:54:51.7756", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-08 03:54:51.7756", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:51.8620", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:51.8620", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-08 03:54:51.8620", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:51.8620", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:51.8620", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:51.8620", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:51.8697", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:51.8697", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:51.8697", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-08 03:54:51.8697", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-08 03:54:51.8697", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:54:51.8697", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:51.8697", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:51.8697", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:51.8697", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:51.9663", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623820,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:51.968Z\",\"updatedOn\":\"2026-03-08T03:54:51.968Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:51.9663", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:51.9663", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:51.9663", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:54:51.9840", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:54:51.9840", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:52.0694", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:52.0715", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:54:52.0715", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:52.0715", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:52.0715", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:52.0715", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:52.0715", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:52.0715", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:52.0715", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-08 03:54:52.0715", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-08 03:54:52.0883", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:54:52.0883", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:52.0883", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:52.0883", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:52.0883", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:52.1766", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623822,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:52.177Z\",\"updatedOn\":\"2026-03-08T03:54:52.177Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:52.1766", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:52.1766", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:52.1766", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:54:52.1919", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:54:52.1919", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:52.2853", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:52.2853", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:54:52.2853", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:52.2853", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:52.2853", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:52.2853", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:52.2907", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:52.2907", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:52.2907", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-08 03:54:52.2907", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-08 03:54:52.2907", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:54:52.2907", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:52.2907", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:52.2907", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:52.2907", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:52.3942", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623824,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:52.394Z\",\"updatedOn\":\"2026-03-08T03:54:52.394Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:52.3942", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:52.3942", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:52.3942", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:54:52.4038", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:54:52.4038", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:52.4914", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:52.4920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:54:52.4920", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:52.4920", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:52.4920", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:52.4920", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:52.4920", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:52.4920", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:52.4920", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-08 03:54:52.4920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-08 03:54:52.5111", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:54:52.5111", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:52.5111", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:52.5111", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:52.5111", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:52.5991", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623826,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:52.600Z\",\"updatedOn\":\"2026-03-08T03:54:52.600Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:52.5991", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:52.5991", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:52.5991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:54:52.6297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:54:52.6297", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:52.7209", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:52.7209", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:54:52.7209", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:52.7209", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:52.7209", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:52.7209", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:52.7270", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:52.7270", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:52.7270", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-08 03:54:52.7270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-08 03:54:52.7270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:54:52.7270", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:52.7270", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:52.7270", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:52.7270", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:52.8242", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623828,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:52.825Z\",\"updatedOn\":\"2026-03-08T03:54:52.825Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:52.8242", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:52.8242", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:52.8242", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:54:52.8242", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:54:52.8242", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:52.9248", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:52.9248", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:54:52.9248", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:52.9248", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:52.9248", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:52.9248", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:52.9303", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:52.9303", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:52.9303", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-08 03:54:52.9303", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-08 03:54:52.9303", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:54:52.9303", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:52.9303", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:52.9303", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:52.9303", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:53.0268", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623830,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:53.028Z\",\"updatedOn\":\"2026-03-08T03:54:53.028Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:53.0268", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:53.0268", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:53.0268", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:54:53.0268", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:54:53.0268", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:53.1248", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:53.1248", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:54:53.1248", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:53.1248", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:53.1248", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:53.1248", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:53.1371", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:53.1371", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:53.1371", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-08 03:54:53.1371", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-08 03:54:53.1371", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:54:53.1371", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:53.1371", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:53.1371", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:53.1371", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:53.2349", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623832,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:53.235Z\",\"updatedOn\":\"2026-03-08T03:54:53.235Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:53.2349", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:53.2349", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:53.2349", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:54:53.2449", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:54:53.2449", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:53.3308", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:53.3308", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:54:53.3308", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:53.3308", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:53.3308", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:53.3308", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:53.3361", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:53.3361", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:53.3361", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-08 03:54:53.3361", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-08 03:54:53.3361", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:54:53.3361", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:53.3361", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:53.3361", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:53.3361", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:53.4347", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623834,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:53.435Z\",\"updatedOn\":\"2026-03-08T03:54:53.435Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:53.4347", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:53.4347", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:53.4347", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:54:53.4347", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:54:53.4347", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:53.5301", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:53.5301", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:54:53.5301", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:53.5301", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:53.5301", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:53.5301", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:53.5301", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:53.5301", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:53.5301", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-08 03:54:53.5301", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-08 03:54:53.5461", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:54:53.5461", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:53.5461", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:53.5461", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:53.5461", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:53.6343", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623836,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:53.634Z\",\"updatedOn\":\"2026-03-08T03:54:53.634Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:53.6343", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:53.6343", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:53.6343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:54:53.6343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:54:53.6343", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:53.7368", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:53.7368", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:54:53.7368", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:53.7368", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:53.7368", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:53.7368", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:53.7420", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:53.7420", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:53.7420", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-08 03:54:53.7420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-08 03:54:53.7420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:54:53.7420", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:53.7420", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:53.7420", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:53.7420", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:53.8418", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623838,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:53.842Z\",\"updatedOn\":\"2026-03-08T03:54:53.842Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:53.8418", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:53.8418", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:53.8418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:54:53.8418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:54:53.8418", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:53.9407", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:53.9407", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:54:53.9407", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:53.9407", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:53.9407", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:53.9407", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:53.9497", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:53.9497", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:53.9497", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-08 03:54:53.9497", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-08 03:54:53.9608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:54:53.9608", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:53.9608", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:53.9608", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:53.9608", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:54.0513", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623840,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:54.051Z\",\"updatedOn\":\"2026-03-08T03:54:54.051Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:54.0513", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:54.0513", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:54.0513", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:54:54.0684", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:54:54.0684", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:54.1547", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:54.1547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:54:54.1547", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:54.1547", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:54:54.1547", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:54:54.1547", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 03:54:54.1547", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:54:54.1547", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:54.1547", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-08 03:54:54.1547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-08 03:54:54.1707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 03:54:54.1707", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 03:54:54.1707", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 03:54:54.1707", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 03:54:54.1707", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 03:54:54.2592", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623842,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T03:54:54.258Z\",\"updatedOn\":\"2026-03-08T03:54:54.258Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 03:54:54.2592", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 03:54:54.2592", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 03:54:54.2592", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 03:54:54.2761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 03:54:54.2761", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 03:54:54.3652", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 03:54:54.3652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 03:54:54.3652", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 03:54:54.3652", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:55:04.1595", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:55:04.1595", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 03:55:04.1651", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:55:04.1651", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 03:55:04.1651", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 03:55:04.1651", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:55:04.1651", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:55:04.1651", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:55:04.1651", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:55:04.1651", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:55:04.1651", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:55:04.1651", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:55:04.1651", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 03:55:04.1651", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 03:55:04.1651", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 03:55:04.1803", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:55:04.6938", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:55:04.6965", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 03:55:04.6965", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 03:55:04.6965", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:55:05.2414", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:55:05.2414", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 03:55:05.2414", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 03:55:05.2596", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:55:05.8700", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:55:05.8700", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:55:05.8700", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:55:05.8700", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:55:05.8700", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:55:05.8700", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:55:05.8700", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 03:55:05.8700", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 03:55:05.8700", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 03:55:05.8842", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 03:55:05.8842", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:55:05.8842", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 03:58:04.1937", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 03:58:04.1937", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 03:58:04.1937", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 03:58:04.1937", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 03:58:04.1937", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 03:58:04.1937", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:58:04.1937", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:58:04.1937", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:58:04.1937", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:58:04.1937", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:58:04.1937", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:58:04.1937", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 03:58:04.1937", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 03:58:04.1937", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 03:58:04.1937", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 03:58:04.2211", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:58:04.7394", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:58:04.7394", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 03:58:04.7394", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 03:58:04.7582", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:58:05.3007", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:58:05.3007", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 03:58:05.3007", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 03:58:05.3166", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 03:58:05.9135", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 03:58:05.9135", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 03:58:05.9135", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:58:05.9135", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 03:58:05.9135", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 03:58:05.9135", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 03:58:05.9135", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 03:58:05.9135", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 03:58:05.9135", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 03:58:05.9135", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 03:58:05.9135", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 03:58:05.9135", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:01:04.1562", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:01:04.1562", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 04:01:04.1627", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:01:04.1627", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 04:01:04.1627", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 04:01:04.1627", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:01:04.1627", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:01:04.1627", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:01:04.1627", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:01:04.1627", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:01:04.1627", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:01:04.1627", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:01:04.1627", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 04:01:04.1627", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 04:01:04.1627", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 04:01:04.1804", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:01:04.7062", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:01:04.7062", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 04:01:04.7062", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 04:01:04.7209", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:01:05.2590", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:01:05.2590", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 04:01:05.2590", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 04:01:05.2754", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:01:05.8846", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:01:05.8846", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:01:05.8846", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:01:05.8846", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:01:05.8846", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:01:05.8846", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:01:05.8846", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 04:01:05.8846", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 04:01:05.8912", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 04:01:05.8912", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 04:01:05.8912", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:01:05.8912", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:04:04.1592", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:04:04.1592", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 04:04:04.1592", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:04:04.1592", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 04:04:04.1592", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 04:04:04.1592", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:04:04.1592", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:04:04.1592", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:04:04.1592", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:04:04.1592", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:04:04.1592", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:04:04.1592", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:04:04.1592", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 04:04:04.1697", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 04:04:04.1697", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 04:04:04.1870", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:04:04.7320", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:04:04.7320", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 04:04:04.7504", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 04:04:04.7811", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:04:05.3510", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:04:05.3510", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 04:04:05.3510", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 04:04:05.3707", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:04:05.9846", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:04:05.9846", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:04:05.9846", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:04:05.9846", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:04:05.9846", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:04:05.9846", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:04:05.9846", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 04:04:05.9846", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 04:04:05.9846", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 04:04:06.0000", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 04:04:06.0000", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:04:06.0000", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:07:04.1951", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:07:04.1951", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 04:07:04.2013", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:07:04.2013", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 04:07:04.2013", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 04:07:04.2013", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:07:04.2013", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:07:04.2013", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:07:04.2013", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:07:04.2013", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:07:04.2013", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:07:04.2013", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:07:04.2013", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 04:07:04.2013", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 04:07:04.2013", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 04:07:04.2219", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:07:04.7479", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:07:04.7479", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 04:07:04.7479", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 04:07:04.7623", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:07:05.3048", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:07:05.3075", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 04:07:05.3075", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 04:07:05.3289", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:07:05.9216", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:07:05.9216", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:07:05.9216", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:07:05.9216", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:07:05.9216", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:07:05.9216", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:07:05.9216", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 04:07:05.9216", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 04:07:05.9317", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 04:07:05.9317", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 04:07:05.9317", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:07:05.9317", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:09:48.6773", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:09:48.6773", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22143\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00070\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:09:48.6823", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:09:48.6823", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:48.6823", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00070#" } { "timestamp": "2026-03-08 04:09:48.6823", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00070" } { "timestamp": "2026-03-08 04:09:48.6823", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 04:09:48.6823", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:09:48.6823", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:09:48.6823", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:09:48.6823", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:09:48.8294", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00070\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00070\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623844,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:09:48.828Z\",\"updatedOn\":\"2026-03-08T04:09:48.828Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:09:48.8294", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:09:48.8294", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:09:48.8294", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 04:09:48.8391", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 04:09:48.8391", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00070\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:09:48.9269", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:09:48.9269", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 04:09:48.9269", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:48.9269", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:09:48.9269", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:09:48.9269", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18740\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:09:48.9320", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:09:48.9320", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:48.9320", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00038#" } { "timestamp": "2026-03-08 04:09:48.9320", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00038" } { "timestamp": "2026-03-08 04:09:48.9320", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:09:48.9320", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:09:48.9320", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:09:48.9320", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:09:48.9320", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:09:49.0291", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00038\\n
\\n Description:<\/b> safety issue found\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623846,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:09:49.029Z\",\"updatedOn\":\"2026-03-08T04:09:49.029Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:09:49.0291", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:09:49.0291", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:09:49.0291", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:09:49.0428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:09:49.0428", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00038\"},{\"type\":\"text\",\"text\":\"safety issue found\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:09:49.1310", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:09:49.1310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:09:49.1310", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:49.1310", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:09:49.1320", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:09:49.1320", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18881\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:09:49.1320", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:09:49.1320", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:49.1320", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00028#" } { "timestamp": "2026-03-08 04:09:49.1320", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00028" } { "timestamp": "2026-03-08 04:09:49.1483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:09:49.1483", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:09:49.1483", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:09:49.1483", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:09:49.1483", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:09:49.2372", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623848,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:09:49.237Z\",\"updatedOn\":\"2026-03-08T04:09:49.237Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:09:49.2372", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:09:49.2372", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:09:49.2372", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:09:49.2518", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:09:49.2518", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:09:49.3446", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:09:49.3446", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:09:49.3446", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:49.3446", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:09:49.3446", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:09:49.3446", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18884\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:09:49.3528", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:09:49.3528", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:49.3528", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00029#" } { "timestamp": "2026-03-08 04:09:49.3528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00029" } { "timestamp": "2026-03-08 04:09:49.3528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:09:49.3528", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:09:49.3528", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:09:49.3528", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:09:49.3528", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:09:49.4605", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623850,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:09:49.460Z\",\"updatedOn\":\"2026-03-08T04:09:49.460Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:09:49.4605", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:09:49.4605", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:09:49.4605", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:09:49.4605", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:09:49.4605", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:09:49.5647", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:09:49.5647", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:09:49.5647", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:49.5647", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:09:49.5647", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:09:49.5647", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18885\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:09:49.5764", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:09:49.5764", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:49.5764", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00033#" } { "timestamp": "2026-03-08 04:09:49.5764", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00033" } { "timestamp": "2026-03-08 04:09:49.5874", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:09:49.5874", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:09:49.5874", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:09:49.5874", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:09:49.5874", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:09:49.6693", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00033\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623852,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:09:49.676Z\",\"updatedOn\":\"2026-03-08T04:09:49.676Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:09:49.6693", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:09:49.6693", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:09:49.6693", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:09:49.6930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:09:49.6930", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:09:49.7846", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:09:49.7846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:09:49.7846", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:49.7846", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:09:49.7881", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:09:49.7881", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:09:49.7881", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:09:49.7881", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:49.7881", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00013#" } { "timestamp": "2026-03-08 04:09:49.7881", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00013" } { "timestamp": "2026-03-08 04:09:49.8092", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:09:49.8092", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:09:49.8092", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:09:49.8092", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:09:49.8092", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:09:49.9063", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623854,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:09:49.907Z\",\"updatedOn\":\"2026-03-08T04:09:49.907Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:09:49.9063", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:09:49.9063", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:09:49.9063", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:09:49.9219", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:09:49.9219", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:09:50.0040", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:09:50.0040", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:09:50.0040", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:50.0040", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:09:50.0110", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:09:50.0110", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21189\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:09:50.0110", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:09:50.0110", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:50.0110", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00038#" } { "timestamp": "2026-03-08 04:09:50.0110", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00038" } { "timestamp": "2026-03-08 04:09:50.0318", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:09:50.0318", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:09:50.0318", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:09:50.0318", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:09:50.0318", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:09:50.1196", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00038\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623856,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:09:50.120Z\",\"updatedOn\":\"2026-03-08T04:09:50.120Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:09:50.1196", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:09:50.1196", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:09:50.1196", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:09:50.1369", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:09:50.1369", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00038\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:09:50.2262", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:09:50.2262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:09:50.2262", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:50.2262", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:09:50.2262", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:09:50.2262", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22279\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:09:50.2262", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:09:50.2262", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:50.2262", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00001#" } { "timestamp": "2026-03-08 04:09:50.2262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00001" } { "timestamp": "2026-03-08 04:09:50.2262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:09:50.2411", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:09:50.2411", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:09:50.2411", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:09:50.2411", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:09:50.3284", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623858,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:09:50.328Z\",\"updatedOn\":\"2026-03-08T04:09:50.328Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:09:50.3284", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:09:50.3284", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:09:50.3284", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:09:50.3436", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:09:50.3436", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:09:50.4342", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:09:50.4342", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:09:50.4342", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:50.4342", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:09:50.4342", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:09:50.4342", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22309\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:09:50.4460", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:09:50.4460", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:50.4460", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00007#" } { "timestamp": "2026-03-08 04:09:50.4460", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00007" } { "timestamp": "2026-03-08 04:09:50.4460", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:09:50.4460", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:09:50.4460", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:09:50.4460", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:09:50.4460", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:09:50.5445", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623860,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:09:50.544Z\",\"updatedOn\":\"2026-03-08T04:09:50.544Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:09:50.5445", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:09:50.5445", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:09:50.5445", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:09:50.5548", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:09:50.5548", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:09:50.6463", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:09:50.6463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:09:50.6463", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:50.6463", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:09:50.6480", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:09:50.6480", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22310\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:09:50.6480", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:09:50.6480", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:50.6480", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00008#" } { "timestamp": "2026-03-08 04:09:50.6480", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00008" } { "timestamp": "2026-03-08 04:09:50.6480", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:09:50.6480", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:09:50.6480", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:09:50.6480", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:09:50.6480", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:09:50.7483", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623862,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:09:50.750Z\",\"updatedOn\":\"2026-03-08T04:09:50.750Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:09:50.7483", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:09:50.7483", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:09:50.7483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:09:50.7619", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:09:50.7619", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:09:50.8501", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:09:50.8501", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:09:50.8501", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:50.8501", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:09:50.8518", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:09:50.8518", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:09:50.8518", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:09:50.8518", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:50.8518", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00010#" } { "timestamp": "2026-03-08 04:09:50.8518", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00010" } { "timestamp": "2026-03-08 04:09:50.8743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:09:50.8743", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:09:50.8743", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:09:50.8743", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:09:50.8743", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:09:50.9611", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623864,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:09:50.962Z\",\"updatedOn\":\"2026-03-08T04:09:50.962Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:09:50.9611", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:09:50.9611", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:09:50.9611", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:09:50.9766", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:09:50.9766", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:09:51.0634", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:09:51.0634", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:09:51.0634", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:51.0634", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:09:51.0634", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:09:51.0634", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23082\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:09:51.0741", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:09:51.0741", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:51.0741", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00017#" } { "timestamp": "2026-03-08 04:09:51.0741", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00017" } { "timestamp": "2026-03-08 04:09:51.0850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:09:51.0850", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:09:51.0850", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:09:51.0850", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:09:51.0850", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:09:51.1732", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623866,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:09:51.173Z\",\"updatedOn\":\"2026-03-08T04:09:51.173Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:09:51.1732", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:09:51.1732", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:09:51.1732", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:09:51.1899", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:09:51.1899", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:09:51.2768", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:09:51.2768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:09:51.2768", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:51.2768", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:09:51.2768", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:09:51.2768", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"32974\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:09:51.2768", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:09:51.2768", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:51.2768", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00011#" } { "timestamp": "2026-03-08 04:09:51.2768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00011" } { "timestamp": "2026-03-08 04:09:51.2907", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:09:51.2907", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:09:51.2907", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:09:51.2907", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:09:51.2907", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:09:51.3787", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Examplewfe\\n
\\n Reported by:<\/b> Partiosh Kumar\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623868,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:09:51.379Z\",\"updatedOn\":\"2026-03-08T04:09:51.379Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:09:51.3787", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:09:51.3787", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:09:51.3787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:09:51.3901", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:09:51.3901", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Examplewfe\"},{\"type\":\"text\",\"text\":\"Partiosh Kumar\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:09:51.4788", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:09:51.4788", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:09:51.4788", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:51.4788", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:09:51.4788", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:09:51.4788", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47564\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:09:51.4788", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:09:51.4788", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:51.4788", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00013#" } { "timestamp": "2026-03-08 04:09:51.4788", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00013" } { "timestamp": "2026-03-08 04:09:51.4969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-08 04:09:51.4969", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:09:51.4969", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:09:51.4969", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:09:51.4969", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:09:51.5799", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00013\\n
\\n Description:<\/b> 22\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623870,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:09:51.586Z\",\"updatedOn\":\"2026-03-08T04:09:51.586Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:09:51.5799", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:09:51.5799", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:09:51.5799", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-08 04:09:51.5989", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-08 04:09:51.5989", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00013\"},{\"type\":\"text\",\"text\":\"22\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:09:51.6878", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:09:51.6878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-08 04:09:51.6878", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:51.6878", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:09:51.6878", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:09:51.6878", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47919\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00014\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:09:51.6990", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:09:51.6990", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:51.6990", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00014#" } { "timestamp": "2026-03-08 04:09:51.6990", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00014" } { "timestamp": "2026-03-08 04:09:51.7104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-08 04:09:51.7104", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:09:51.7104", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:09:51.7104", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:09:51.7104", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:09:51.8047", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00014\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00014\\n
\\n Description:<\/b> Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623872,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:09:51.804Z\",\"updatedOn\":\"2026-03-08T04:09:51.804Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:09:51.8047", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:09:51.8047", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:09:51.8047", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-08 04:09:51.8047", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-08 04:09:51.8047", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00014\"},{\"type\":\"text\",\"text\":\"Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:09:51.9058", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:09:51.9058", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-08 04:09:51.9058", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:51.9058", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:09:51.9058", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:09:51.9058", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47930\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:09:51.9138", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:09:51.9138", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:51.9138", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00011#" } { "timestamp": "2026-03-08 04:09:51.9138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00011" } { "timestamp": "2026-03-08 04:09:51.9138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:09:51.9138", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:09:51.9138", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:09:51.9138", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:09:51.9138", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:09:52.0173", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623874,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:09:52.017Z\",\"updatedOn\":\"2026-03-08T04:09:52.017Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:09:52.0173", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:09:52.0173", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:09:52.0173", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:09:52.0264", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:09:52.0264", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:09:52.1140", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:09:52.1140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:09:52.1140", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:52.1140", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:09:52.1140", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:09:52.1140", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47931\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00015\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:09:52.1200", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:09:52.1200", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:52.1200", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00015#" } { "timestamp": "2026-03-08 04:09:52.1200", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00015" } { "timestamp": "2026-03-08 04:09:52.1200", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:09:52.1200", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:09:52.1200", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:09:52.1200", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:09:52.1200", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:09:52.2182", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00015\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00015\\n
\\n Description:<\/b> This is Task Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623876,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:09:52.218Z\",\"updatedOn\":\"2026-03-08T04:09:52.218Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:09:52.2182", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:09:52.2182", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:09:52.2182", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:09:52.2352", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:09:52.2352", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00015\"},{\"type\":\"text\",\"text\":\"This is Task Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:09:52.3229", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:09:52.3229", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:09:52.3229", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:52.3229", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:09:52.3229", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:09:52.3229", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47932\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:09:52.3229", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:09:52.3229", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:52.3229", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00016#" } { "timestamp": "2026-03-08 04:09:52.3229", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00016" } { "timestamp": "2026-03-08 04:09:52.3380", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:09:52.3380", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:09:52.3380", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:09:52.3380", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:09:52.3380", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:09:52.4276", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00016\\n
\\n Description:<\/b> This Is Task Description - Task\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623878,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:09:52.427Z\",\"updatedOn\":\"2026-03-08T04:09:52.427Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:09:52.4276", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:09:52.4276", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:09:52.4276", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:09:52.4360", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:09:52.4360", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00016\"},{\"type\":\"text\",\"text\":\"This Is Task Description - Task\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:09:52.5235", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:09:52.5235", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:09:52.5235", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:52.5235", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:09:52.5235", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:09:52.5235", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48022\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:09:52.5235", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:09:52.5235", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:52.5235", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00036#" } { "timestamp": "2026-03-08 04:09:52.5235", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00036" } { "timestamp": "2026-03-08 04:09:52.5561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:09:52.5561", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:09:52.5561", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:09:52.5561", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:09:52.5561", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:09:52.6427", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00036\\n
\\n Description:<\/b> New Ticket\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623880,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:09:52.644Z\",\"updatedOn\":\"2026-03-08T04:09:52.644Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:09:52.6427", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:09:52.6427", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:09:52.6427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:09:52.6552", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:09:52.6552", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00036\"},{\"type\":\"text\",\"text\":\"New Ticket\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:09:52.7422", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:09:52.7422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:09:52.7422", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:09:52.7422", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:10:04.1589", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:10:04.1589", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 04:10:04.1652", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:10:04.1652", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 04:10:04.1652", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 04:10:04.1652", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:10:04.1652", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:10:04.1652", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:10:04.1652", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:10:04.1652", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:10:04.1652", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:10:04.1652", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:10:04.1652", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 04:10:04.1652", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 04:10:04.1652", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 04:10:04.1907", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:10:04.7085", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:10:04.7106", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 04:10:04.7106", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 04:10:04.7274", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:10:05.2719", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:10:05.2719", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 04:10:05.2719", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 04:10:05.2896", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:10:05.8988", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:10:05.8988", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:10:05.8988", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:10:05.8988", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:10:05.8988", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:10:05.8988", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:10:05.8988", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 04:10:05.8988", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 04:10:05.8988", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 04:10:05.8988", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 04:10:05.8988", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:10:05.8988", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:13:04.2168", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:13:04.2168", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 04:13:04.2248", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:13:04.2248", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 04:13:04.2248", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 04:13:04.2248", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:13:04.2248", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:13:04.2248", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:13:04.2248", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:13:04.2248", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:13:04.2248", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:13:04.2248", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:13:04.2248", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 04:13:04.2248", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 04:13:04.2248", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 04:13:04.2455", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:13:04.7799", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:13:04.7799", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 04:13:04.7847", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 04:13:04.7847", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:13:05.3816", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:13:05.3957", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 04:13:05.3957", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 04:13:05.4774", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:13:06.0748", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:13:06.0748", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:13:06.0748", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:13:06.0748", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:13:06.0748", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:13:06.0748", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:13:06.0748", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 04:13:06.0748", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 04:13:06.0815", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 04:13:06.0815", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 04:13:06.0815", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:13:06.0815", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:16:04.1278", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:16:04.1278", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 04:16:04.1278", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:16:04.1278", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 04:16:04.1278", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 04:16:04.1278", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:16:04.1278", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:16:04.1278", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:16:04.1278", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:16:04.1278", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:16:04.1278", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:16:04.1278", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:16:04.1278", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 04:16:04.1278", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 04:16:04.1447", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 04:16:04.1609", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:16:04.7087", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:16:04.7087", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 04:16:04.7188", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 04:16:04.7529", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:16:05.5703", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:16:05.5841", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 04:16:05.5990", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 04:16:05.7293", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:16:06.3631", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:16:06.3631", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:16:06.3631", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:16:06.3631", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:16:06.3631", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:16:06.3631", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:16:06.3631", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 04:16:06.3631", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 04:16:06.3631", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 04:16:06.3631", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 04:16:06.3761", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:16:06.3761", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:19:04.1677", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:19:04.1677", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 04:19:04.1762", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:19:04.1762", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 04:19:04.1762", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 04:19:04.1762", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:19:04.1762", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:19:04.1762", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:19:04.1762", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:19:04.1762", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:19:04.1762", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:19:04.1762", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:19:04.1762", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 04:19:04.1762", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 04:19:04.1762", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 04:19:04.1985", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:19:04.7387", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:19:04.7387", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 04:19:04.7387", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 04:19:04.7570", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:19:05.3189", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:19:05.3189", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 04:19:05.3269", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 04:19:05.3269", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:19:05.9204", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:19:05.9204", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:19:05.9204", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:19:05.9204", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:19:05.9204", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:19:05.9204", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:19:05.9204", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 04:19:05.9204", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 04:19:05.9204", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 04:19:05.9204", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 04:19:05.9204", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:19:05.9204", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:22:04.2115", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:22:04.2115", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 04:22:04.2185", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:22:04.2185", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 04:22:04.2185", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 04:22:04.2185", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:22:04.2185", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:22:04.2185", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:22:04.2185", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:22:04.2185", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:22:04.2185", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:22:04.2185", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:22:04.2185", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 04:22:04.2185", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 04:22:04.2185", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 04:22:04.2391", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:22:04.7788", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:22:04.7788", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 04:22:04.7788", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 04:22:04.7945", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:22:05.3515", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:22:05.3550", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 04:22:05.3550", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 04:22:05.3550", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:22:05.9855", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:22:05.9855", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:22:05.9855", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:22:05.9855", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:22:05.9855", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:22:05.9855", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:22:05.9855", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 04:22:05.9855", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 04:22:05.9855", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 04:22:05.9947", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 04:22:05.9947", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:22:05.9947", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:24:48.6712", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:24:48.6712", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18365\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:24:48.6712", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:24:48.6779", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:24:48.6779", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00001#" } { "timestamp": "2026-03-08 04:24:48.6779", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00001" } { "timestamp": "2026-03-08 04:24:48.6779", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 04:24:48.6779", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:24:48.6779", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:24:48.6779", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:24:48.6779", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:24:48.8271", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623882,\"createdOn\":\"2026-03-08T04:24:48.827Z\",\"updatedOn\":\"2026-03-08T04:24:48.827Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:24:48.8271", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:24:48.8271", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:24:48.8271", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 04:24:48.8361", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 04:24:48.8361", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:24:48.9224", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:24:48.9224", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 04:24:48.9224", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:24:48.9224", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:24:48.9224", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:24:48.9224", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18375\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:24:48.9285", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:24:48.9285", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:24:48.9285", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00002#" } { "timestamp": "2026-03-08 04:24:48.9285", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00002" } { "timestamp": "2026-03-08 04:24:48.9285", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 04:24:48.9285", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:24:48.9285", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:24:48.9285", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:24:48.9285", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:24:49.0278", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623884,\"createdOn\":\"2026-03-08T04:24:49.028Z\",\"updatedOn\":\"2026-03-08T04:24:49.028Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:24:49.0278", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:24:49.0278", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:24:49.0278", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 04:24:49.0278", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 04:24:49.0400", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:24:49.1260", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:24:49.1260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 04:24:49.1260", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:24:49.1260", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:24:49.1260", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:24:49.1260", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 04:24:49.1326", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:24:49.1326", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:24:49.1326", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-08 04:24:49.1326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-08 04:24:49.1326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 04:24:49.1326", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:24:49.1326", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:24:49.1326", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:24:49.1326", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:24:49.2300", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623886,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:24:49.230Z\",\"updatedOn\":\"2026-03-08T04:24:49.230Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:24:49.2300", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:24:49.2300", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:24:49.2300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 04:24:49.2300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 04:24:49.2408", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:24:49.3449", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:24:49.3449", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 04:24:49.3449", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:24:49.3449", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:25:04.1837", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:25:04.1837", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 04:25:04.1837", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:25:04.1837", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 04:25:04.1837", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 04:25:04.1837", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:25:04.1837", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:25:04.1837", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:25:04.1837", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:25:04.1837", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:25:04.1837", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:25:04.1837", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:25:04.1837", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 04:25:04.1943", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 04:25:04.1943", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 04:25:04.1943", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:25:04.7262", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:25:04.7262", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 04:25:04.7262", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 04:25:04.7412", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:25:05.3009", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:25:05.3035", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 04:25:05.3035", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 04:25:05.3253", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:25:05.9372", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:25:05.9372", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:25:05.9372", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:25:05.9372", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:25:05.9372", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:25:05.9372", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:25:05.9372", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 04:25:05.9372", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 04:25:05.9450", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 04:25:05.9450", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 04:25:05.9450", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:25:05.9450", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:28:04.1841", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:28:04.1841", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 04:28:04.1841", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:28:04.1902", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 04:28:04.1902", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 04:28:04.1902", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:28:04.1902", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:28:04.1902", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:28:04.1902", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:28:04.1902", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:28:04.1902", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:28:04.1902", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:28:04.1902", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 04:28:04.1902", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 04:28:04.1902", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 04:28:04.2188", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:28:04.7430", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:28:04.7430", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 04:28:04.7430", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 04:28:04.7632", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:28:05.3235", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:28:05.3235", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 04:28:05.3235", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 04:28:05.3362", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:28:05.9222", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:28:05.9276", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:28:05.9276", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:28:05.9276", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:28:05.9276", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:28:05.9276", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:28:05.9276", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 04:28:05.9276", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 04:28:05.9276", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 04:28:05.9276", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 04:28:05.9276", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:28:05.9276", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:31:04.1715", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:31:04.1715", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 04:31:04.1715", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:31:04.1715", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 04:31:04.1715", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 04:31:04.1715", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:31:04.1715", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:31:04.1715", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:31:04.1715", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:31:04.1715", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:31:04.1715", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:31:04.1715", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:31:04.1715", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 04:31:04.1715", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 04:31:04.1715", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 04:31:04.1956", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:31:04.7352", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:31:04.7352", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 04:31:04.7352", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 04:31:04.7576", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:31:05.3010", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:31:05.3010", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 04:31:05.3010", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 04:31:05.3214", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:31:05.9104", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:31:05.9104", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:31:05.9104", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:31:05.9104", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:31:05.9104", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:31:05.9104", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:31:05.9104", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 04:31:05.9104", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 04:31:05.9104", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 04:31:05.9104", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 04:31:05.9229", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:31:05.9229", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:34:04.1787", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:34:04.1787", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 04:34:04.1882", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:34:04.1882", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 04:34:04.1882", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 04:34:04.1882", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:34:04.1882", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:34:04.1882", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:34:04.1882", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:34:04.1882", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:34:04.1882", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:34:04.1882", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:34:04.1882", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 04:34:04.1882", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 04:34:04.1882", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 04:34:04.2095", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:34:04.7316", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:34:04.7316", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 04:34:04.7316", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 04:34:04.7501", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:34:05.2976", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:34:05.2976", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 04:34:05.2976", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 04:34:05.3142", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:34:05.9352", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:34:05.9352", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:34:05.9352", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:34:05.9352", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:34:05.9352", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:34:05.9352", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:34:05.9352", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 04:34:05.9352", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 04:34:05.9352", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 04:34:05.9352", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 04:34:05.9352", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:34:05.9352", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:37:04.1741", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:37:04.1741", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 04:37:04.1828", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:37:04.1828", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 04:37:04.1828", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 04:37:04.1828", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:37:04.1828", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:37:04.1828", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:37:04.1828", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:37:04.1828", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:37:04.1828", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:37:04.1828", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:37:04.1828", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 04:37:04.1828", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 04:37:04.1828", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 04:37:04.2142", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:37:04.7400", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:37:04.7400", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 04:37:04.7432", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 04:37:04.7432", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:37:05.3128", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:37:05.3128", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 04:37:05.3128", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 04:37:05.3278", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:37:05.9317", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:37:05.9317", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:37:05.9317", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:37:05.9317", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:37:05.9317", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:37:05.9317", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:37:05.9317", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 04:37:05.9317", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 04:37:05.9317", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 04:37:05.9317", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 04:37:05.9317", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:37:05.9464", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:48.6895", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:48.6895", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18642\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:48.6943", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:48.6943", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:48.6943", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00022#" } { "timestamp": "2026-03-08 04:39:48.6943", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00022" } { "timestamp": "2026-03-08 04:39:48.6943", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 04:39:48.6943", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:48.6943", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:48.6943", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:48.6943", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:48.8406", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00022\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623888,\"createdOn\":\"2026-03-08T04:39:48.839Z\",\"updatedOn\":\"2026-03-08T04:39:48.839Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:48.8406", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:48.8406", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:48.8406", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 04:39:48.8406", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 04:39:48.8496", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00022\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:48.9455", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:48.9455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 04:39:48.9455", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:48.9455", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:48.9455", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:48.9455", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18646\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TC-\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:48.9455", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:48.9455", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:48.9455", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TC-\/25\/00011#" } { "timestamp": "2026-03-08 04:39:48.9455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TC-\/25\/00011" } { "timestamp": "2026-03-08 04:39:48.9590", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 04:39:48.9590", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:48.9590", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:48.9590", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:48.9590", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:49.0573", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TC-\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TC-\/25\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623890,\"createdOn\":\"2026-03-08T04:39:49.057Z\",\"updatedOn\":\"2026-03-08T04:39:49.057Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:49.0573", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:49.0573", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:49.0573", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 04:39:49.0573", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 04:39:49.0573", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TC-\/25\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:49.1521", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:49.1521", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 04:39:49.1521", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:49.1521", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:49.1521", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:49.1521", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:49.1627", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:49.1627", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:49.1627", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00005#" } { "timestamp": "2026-03-08 04:39:49.1627", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00005" } { "timestamp": "2026-03-08 04:39:49.1627", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 04:39:49.1627", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:49.1627", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:49.1627", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:49.1627", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:49.2712", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623892,\"createdOn\":\"2026-03-08T04:39:49.274Z\",\"updatedOn\":\"2026-03-08T04:39:49.274Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:49.2712", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:49.2712", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:49.2712", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 04:39:49.2902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 04:39:49.2902", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:49.3767", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:49.3767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 04:39:49.3814", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:49.3814", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:49.3814", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:49.3814", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18692\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:49.3814", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:49.3814", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:49.3814", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00029#" } { "timestamp": "2026-03-08 04:39:49.3814", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00029" } { "timestamp": "2026-03-08 04:39:49.4031", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 04:39:49.4031", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:49.4031", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:49.4031", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:49.4031", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:49.4915", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623894,\"createdOn\":\"2026-03-08T04:39:49.492Z\",\"updatedOn\":\"2026-03-08T04:39:49.492Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:49.4915", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:49.4915", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:49.4915", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 04:39:49.5094", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 04:39:49.5094", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:49.5978", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:49.5978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 04:39:49.5978", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:49.5978", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:49.5997", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:49.5997", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18702\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:49.5997", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:49.5997", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:49.5997", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00030#" } { "timestamp": "2026-03-08 04:39:49.5997", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00030" } { "timestamp": "2026-03-08 04:39:49.6159", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 04:39:49.6159", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:49.6159", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:49.6159", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:49.6159", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:49.7040", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00030\\n
\\n Description:<\/b> Issue with lot of UI in everywhere\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623896,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:39:49.703Z\",\"updatedOn\":\"2026-03-08T04:39:49.703Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:49.7040", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:49.7040", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:49.7040", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 04:39:49.7189", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 04:39:49.7189", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00030\"},{\"type\":\"text\",\"text\":\"Issue with lot of UI in everywhere\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:49.8042", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:49.8042", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 04:39:49.8042", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:49.8042", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:49.8042", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:49.8042", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18710\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:49.8042", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:49.8042", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:49.8042", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00009#" } { "timestamp": "2026-03-08 04:39:49.8181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00009" } { "timestamp": "2026-03-08 04:39:49.8181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 04:39:49.8181", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:49.8181", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:49.8181", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:49.8181", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:49.9077", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00009\\n
\\n Description:<\/b> Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623898,\"createdOn\":\"2026-03-08T04:39:49.915Z\",\"updatedOn\":\"2026-03-08T04:39:49.915Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:49.9077", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:49.9077", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:49.9077", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 04:39:49.9241", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 04:39:49.9241", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00009\"},{\"type\":\"text\",\"text\":\"Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:50.0115", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:50.0115", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 04:39:50.0115", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:50.0115", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:50.0115", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:50.0115", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18719\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:50.0115", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:50.0115", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:50.0115", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00011#" } { "timestamp": "2026-03-08 04:39:50.0115", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00011" } { "timestamp": "2026-03-08 04:39:50.0311", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 04:39:50.0311", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:50.0311", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:50.0311", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:50.0311", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:50.1156", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00011\\n
\\n Description:<\/b> This is the testing of a safety alert after Raj made all changes.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623900,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:39:50.119Z\",\"updatedOn\":\"2026-03-08T04:39:50.119Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:50.1156", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:50.1156", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:50.1156", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 04:39:50.1350", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 04:39:50.1350", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00011\"},{\"type\":\"text\",\"text\":\"This is the testing of a safety alert after Raj made all changes.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:50.2215", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:50.2215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 04:39:50.2247", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:50.2247", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:50.2247", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:50.2247", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18766\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:50.2247", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:50.2247", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:50.2247", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00007#" } { "timestamp": "2026-03-08 04:39:50.2247", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00007" } { "timestamp": "2026-03-08 04:39:50.2422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 04:39:50.2422", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:50.2422", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:50.2422", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:50.2422", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:50.3290", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623902,\"createdOn\":\"2026-03-08T04:39:50.330Z\",\"updatedOn\":\"2026-03-08T04:39:50.330Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:50.3290", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:50.3290", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:50.3290", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 04:39:50.3422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 04:39:50.3422", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:50.4291", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:50.4291", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 04:39:50.4291", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:50.4291", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:50.4291", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:50.4291", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18835\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00027\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:50.4446", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:50.4446", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:50.4446", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00027#" } { "timestamp": "2026-03-08 04:39:50.4446", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00027" } { "timestamp": "2026-03-08 04:39:50.4446", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 04:39:50.4446", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:50.4446", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:50.4446", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:50.4446", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:50.5430", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00027\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00027\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623904,\"createdOn\":\"2026-03-08T04:39:50.543Z\",\"updatedOn\":\"2026-03-08T04:39:50.543Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:50.5430", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:50.5430", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:50.5430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 04:39:50.5603", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 04:39:50.5603", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00027\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:50.6482", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:50.6482", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 04:39:50.6482", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:50.6482", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:50.6482", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:50.6482", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18839\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:50.6482", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:50.6482", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:50.6482", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00028#" } { "timestamp": "2026-03-08 04:39:50.6482", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00028" } { "timestamp": "2026-03-08 04:39:50.6627", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 04:39:50.6627", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:50.6627", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:50.6627", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:50.6627", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:50.7458", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623906,\"createdOn\":\"2026-03-08T04:39:50.750Z\",\"updatedOn\":\"2026-03-08T04:39:50.750Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:50.7458", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:50.7458", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:50.7458", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 04:39:50.7649", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 04:39:50.7649", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:50.8456", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:50.8456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 04:39:50.8456", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:50.8456", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:50.8544", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:50.8544", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18861\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:50.8544", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:50.8544", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:50.8544", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00021#" } { "timestamp": "2026-03-08 04:39:50.8544", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00021" } { "timestamp": "2026-03-08 04:39:50.8711", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 04:39:50.8711", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:50.8711", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:50.8711", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:50.8711", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:50.9588", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623908,\"createdOn\":\"2026-03-08T04:39:50.959Z\",\"updatedOn\":\"2026-03-08T04:39:50.959Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:50.9588", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:50.9588", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:50.9588", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 04:39:50.9588", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 04:39:50.9588", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:51.0572", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:51.0572", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 04:39:51.0572", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:51.0572", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:51.0572", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:51.0572", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18886\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:51.0572", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:51.0572", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:51.0572", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00034#" } { "timestamp": "2026-03-08 04:39:51.0572", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00034" } { "timestamp": "2026-03-08 04:39:51.0778", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:39:51.0778", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:51.0778", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:51.0778", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:51.0778", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:51.1659", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00034\\n
\\n Description:<\/b> safety\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623910,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:39:51.165Z\",\"updatedOn\":\"2026-03-08T04:39:51.165Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:51.1659", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:51.1659", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:51.1659", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:39:51.1814", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:39:51.1814", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00034\"},{\"type\":\"text\",\"text\":\"safety\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:51.2722", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:51.2722", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:39:51.2722", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:51.2722", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:51.2722", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:51.2722", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:51.2722", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:51.2722", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:51.2722", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00001#" } { "timestamp": "2026-03-08 04:39:51.2722", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00001" } { "timestamp": "2026-03-08 04:39:51.2950", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:39:51.2950", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:51.2950", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:51.2950", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:51.2950", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:51.3825", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623912,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:39:51.382Z\",\"updatedOn\":\"2026-03-08T04:39:51.382Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:51.3825", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:51.3825", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:51.3825", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:39:51.3962", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:39:51.3962", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:51.4767", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:51.4767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:39:51.4767", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:51.4767", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:51.4767", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:51.4767", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18924\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:51.4992", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:51.4992", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:51.4992", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00006#" } { "timestamp": "2026-03-08 04:39:51.4992", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00006" } { "timestamp": "2026-03-08 04:39:51.5112", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:39:51.5112", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:51.5112", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:51.5112", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:51.5112", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:51.5989", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00006\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623914,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:39:51.599Z\",\"updatedOn\":\"2026-03-08T04:39:51.599Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:51.5989", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:51.5989", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:51.5989", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:39:51.6121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:39:51.6121", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00006\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:51.6997", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:51.6997", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:39:51.6997", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:51.6997", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:51.6997", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:51.6997", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18925\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00035\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:51.6997", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:51.6997", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:51.6997", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00035#" } { "timestamp": "2026-03-08 04:39:51.6997", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00035" } { "timestamp": "2026-03-08 04:39:51.7150", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 04:39:51.7150", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:51.7150", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:51.7150", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:51.7150", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:51.8023", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00035\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00035\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623916,\"createdOn\":\"2026-03-08T04:39:51.803Z\",\"updatedOn\":\"2026-03-08T04:39:51.803Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:51.8043", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:51.8043", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:51.8043", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 04:39:51.8043", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 04:39:51.8043", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00035\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:51.9014", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:51.9014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 04:39:51.9014", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:51.9014", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:51.9014", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:51.9014", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19057\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00041\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:51.9014", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:51.9014", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:51.9014", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00041#" } { "timestamp": "2026-03-08 04:39:51.9014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00041" } { "timestamp": "2026-03-08 04:39:51.9211", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 04:39:51.9211", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:51.9211", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:51.9211", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:51.9211", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:52.0091", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00041\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00041\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623918,\"createdOn\":\"2026-03-08T04:39:52.009Z\",\"updatedOn\":\"2026-03-08T04:39:52.009Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:52.0091", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:52.0091", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:52.0091", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 04:39:52.0091", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 04:39:52.0091", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00041\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:52.1054", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:52.1054", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 04:39:52.1054", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:52.1054", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:52.1054", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:52.1054", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19066\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00044\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:52.1054", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:52.1054", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:52.1054", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00044#" } { "timestamp": "2026-03-08 04:39:52.1054", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00044" } { "timestamp": "2026-03-08 04:39:52.1255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 04:39:52.1255", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:52.1255", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:52.1255", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:52.1255", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:52.2140", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00044\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00044\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623920,\"createdOn\":\"2026-03-08T04:39:52.214Z\",\"updatedOn\":\"2026-03-08T04:39:52.214Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:52.2140", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:52.2140", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:52.2140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 04:39:52.2246", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 04:39:52.2246", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00044\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:52.3120", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:52.3120", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 04:39:52.3120", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:52.3120", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:52.3120", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:52.3120", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19074\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:52.3120", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:52.3120", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:52.3120", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00048#" } { "timestamp": "2026-03-08 04:39:52.3180", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00048" } { "timestamp": "2026-03-08 04:39:52.3180", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 04:39:52.3180", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:52.3180", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:52.3180", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:52.3180", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:52.4152", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623922,\"createdOn\":\"2026-03-08T04:39:52.416Z\",\"updatedOn\":\"2026-03-08T04:39:52.416Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:52.4152", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:52.4152", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:52.4152", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 04:39:52.4152", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 04:39:52.4152", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:52.5136", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:52.5136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 04:39:52.5136", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:52.5136", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:52.5136", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:52.5136", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:52.5136", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:52.5136", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:52.5136", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00002#" } { "timestamp": "2026-03-08 04:39:52.5136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00002" } { "timestamp": "2026-03-08 04:39:52.5284", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 04:39:52.5284", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:52.5284", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:52.5284", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:52.5284", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:52.6145", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> dhruv pahadia\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623924,\"createdOn\":\"2026-03-08T04:39:52.615Z\",\"updatedOn\":\"2026-03-08T04:39:52.615Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:52.6145", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:52.6145", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:52.6145", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 04:39:52.6259", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 04:39:52.6259", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"dhruv pahadia\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:52.7246", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:52.7246", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 04:39:52.7246", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:52.7246", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:52.7246", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:52.7246", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19092\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:52.7246", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:52.7246", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:52.7246", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00001#" } { "timestamp": "2026-03-08 04:39:52.7246", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00001" } { "timestamp": "2026-03-08 04:39:52.7412", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 04:39:52.7412", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:52.7412", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:52.7412", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:52.7412", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:52.8297", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tick-cat-without-checklist\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623926,\"createdOn\":\"2026-03-08T04:39:52.829Z\",\"updatedOn\":\"2026-03-08T04:39:52.829Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:52.8297", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:52.8297", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:52.8297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 04:39:52.8389", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 04:39:52.8389", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tick-cat-without-checklist\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:52.9325", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:52.9325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 04:39:52.9325", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:52.9325", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:52.9325", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:52.9325", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19108\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:52.9325", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:52.9325", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:52.9325", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00004#" } { "timestamp": "2026-03-08 04:39:52.9325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00004" } { "timestamp": "2026-03-08 04:39:52.9480", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 04:39:52.9480", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:52.9480", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:52.9480", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:52.9480", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:53.0374", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00004\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623928,\"createdOn\":\"2026-03-08T04:39:53.037Z\",\"updatedOn\":\"2026-03-08T04:39:53.037Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:53.0374", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:53.0374", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:53.0374", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 04:39:53.0374", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 04:39:53.0374", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00004\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:53.1344", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:53.1344", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 04:39:53.1344", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:53.1344", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:53.1344", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:53.1344", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19110\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:53.1344", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:53.1344", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:53.1344", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00006#" } { "timestamp": "2026-03-08 04:39:53.1344", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00006" } { "timestamp": "2026-03-08 04:39:53.1529", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 04:39:53.1529", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:53.1529", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:53.1529", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:53.1529", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:53.2434", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623930,\"createdOn\":\"2026-03-08T04:39:53.243Z\",\"updatedOn\":\"2026-03-08T04:39:53.243Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:53.2434", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:53.2434", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:53.2434", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 04:39:53.2434", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 04:39:53.2434", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:53.3410", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:53.3410", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 04:39:53.3410", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:53.3410", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:53.3410", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:53.3410", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:53.3545", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:53.3545", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:53.3545", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00007#" } { "timestamp": "2026-03-08 04:39:53.3545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00007" } { "timestamp": "2026-03-08 04:39:53.3545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 04:39:53.3651", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:53.3651", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:53.3651", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:53.3651", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:53.4573", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623932,\"createdOn\":\"2026-03-08T04:39:53.460Z\",\"updatedOn\":\"2026-03-08T04:39:53.460Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:53.4573", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:53.4620", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:53.4620", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 04:39:53.4818", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 04:39:53.4818", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:53.5698", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:53.5698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 04:39:53.5698", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:53.5698", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:53.5698", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:53.5698", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21190\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:53.5698", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:53.5698", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:53.5698", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00039#" } { "timestamp": "2026-03-08 04:39:53.5698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00039" } { "timestamp": "2026-03-08 04:39:53.5854", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:39:53.5854", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:53.5854", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:53.5854", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:53.5854", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:53.6726", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623934,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:39:53.672Z\",\"updatedOn\":\"2026-03-08T04:39:53.672Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:53.6726", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:53.6726", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:53.6726", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:39:53.6828", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:39:53.6828", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:53.7701", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:53.7701", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:39:53.7701", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:53.7701", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:53.7722", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:53.7722", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21191\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00040\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:53.7722", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:53.7722", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:53.7722", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00040#" } { "timestamp": "2026-03-08 04:39:53.7722", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00040" } { "timestamp": "2026-03-08 04:39:53.7920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:39:53.7920", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:53.7920", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:53.7920", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:53.7920", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:53.8785", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00040\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00040\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623936,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:39:53.880Z\",\"updatedOn\":\"2026-03-08T04:39:53.880Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:53.8785", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:53.8785", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:53.8785", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:39:53.8937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:39:53.8937", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00040\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:53.9816", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:53.9816", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:39:53.9816", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:53.9816", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:53.9816", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:53.9816", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21193\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00042\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:53.9816", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:53.9816", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:53.9816", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00042#" } { "timestamp": "2026-03-08 04:39:53.9816", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00042" } { "timestamp": "2026-03-08 04:39:53.9980", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:39:53.9980", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:53.9980", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:53.9980", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:53.9980", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:54.0863", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00042\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00042\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623938,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:39:54.086Z\",\"updatedOn\":\"2026-03-08T04:39:54.086Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:54.0863", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:54.0863", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:54.0863", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:39:54.1007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:39:54.1007", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00042\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:54.1879", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:54.1879", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:39:54.1879", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:54.1879", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:54.1879", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:54.1879", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21204\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:54.1974", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:54.1974", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:54.1974", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00048#" } { "timestamp": "2026-03-08 04:39:54.1974", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00048" } { "timestamp": "2026-03-08 04:39:54.2129", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 04:39:54.2129", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:54.2129", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:54.2129", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:54.2129", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:54.3001", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623940,\"createdOn\":\"2026-03-08T04:39:54.300Z\",\"updatedOn\":\"2026-03-08T04:39:54.300Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:54.3001", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:54.3001", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:54.3001", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 04:39:54.3100", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 04:39:54.3100", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:54.3954", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:54.3954", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 04:39:54.3954", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:54.3954", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:54.3996", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:54.3996", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21287\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00077\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:54.3996", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:54.3996", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:54.3996", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00077#" } { "timestamp": "2026-03-08 04:39:54.3996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00077" } { "timestamp": "2026-03-08 04:39:54.4194", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:39:54.4194", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:54.4194", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:54.4194", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:54.4194", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:54.5062", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00077\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00077\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623942,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:39:54.507Z\",\"updatedOn\":\"2026-03-08T04:39:54.507Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:54.5062", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:54.5062", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:54.5062", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:39:54.5263", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:39:54.5263", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00077\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:54.6135", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:54.6135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:39:54.6135", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:54.6135", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:54.6157", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:54.6157", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21300\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00084\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:54.6157", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:54.6157", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:54.6157", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00084#" } { "timestamp": "2026-03-08 04:39:54.6157", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00084" } { "timestamp": "2026-03-08 04:39:54.6334", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:39:54.6334", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:54.6334", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:54.6334", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:54.6334", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:54.7208", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00084\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00084\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623944,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:39:54.721Z\",\"updatedOn\":\"2026-03-08T04:39:54.721Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:54.7208", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:54.7208", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:54.7208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:39:54.7344", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:39:54.7344", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00084\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:54.8208", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:54.8208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:39:54.8208", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:54.8208", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:54.8208", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:54.8208", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00289\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:54.8339", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:54.8339", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:54.8339", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00289#" } { "timestamp": "2026-03-08 04:39:54.8339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00289" } { "timestamp": "2026-03-08 04:39:54.8339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 04:39:54.8339", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:54.8339", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:54.8339", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:54.8339", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:54.9292", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00289\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00289\\n
\\n Description:<\/b> ubernnvuebvejvbejkneve\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623946,\"createdOn\":\"2026-03-08T04:39:54.932Z\",\"updatedOn\":\"2026-03-08T04:39:54.932Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:54.9292", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:54.9292", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:54.9292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 04:39:54.9499", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 04:39:54.9499", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00289\"},{\"type\":\"text\",\"text\":\"ubernnvuebvejvbejkneve\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:55.0395", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:55.0395", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 04:39:55.0395", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:55.0395", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:55.0395", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:55.0395", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22141\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:55.0395", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:55.0395", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:55.0395", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00069#" } { "timestamp": "2026-03-08 04:39:55.0395", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00069" } { "timestamp": "2026-03-08 04:39:55.0580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:39:55.0580", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:55.0580", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:55.0580", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:55.0580", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:55.1445", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00069\\n
\\n Description:<\/b> test noti\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623948,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:39:55.146Z\",\"updatedOn\":\"2026-03-08T04:39:55.146Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:55.1445", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:55.1465", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:55.1465", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:39:55.1465", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:39:55.1465", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00069\"},{\"type\":\"text\",\"text\":\"test noti\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:55.2491", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:55.2491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:39:55.2491", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:55.2491", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:55.2491", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:55.2491", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"27042\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:55.2587", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:55.2587", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:55.2587", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00010#" } { "timestamp": "2026-03-08 04:39:55.2587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00010" } { "timestamp": "2026-03-08 04:39:55.2587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:39:55.2587", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:55.2587", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:55.2587", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:55.2587", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:55.3584", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623950,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:39:55.358Z\",\"updatedOn\":\"2026-03-08T04:39:55.358Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:55.3584", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:55.3584", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:55.3584", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:39:55.3739", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:39:55.3739", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:55.4624", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:55.4624", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:39:55.4624", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:55.4624", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:55.4624", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:55.4624", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48026\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:55.4624", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:55.4624", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:55.4624", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00037#" } { "timestamp": "2026-03-08 04:39:55.4624", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00037" } { "timestamp": "2026-03-08 04:39:55.4820", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:39:55.4820", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:55.4820", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:55.4820", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:55.4820", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:55.5708", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00037\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623952,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:39:55.570Z\",\"updatedOn\":\"2026-03-08T04:39:55.570Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:55.5708", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:55.5708", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:55.5708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:39:55.5708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:39:55.5708", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00037\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:55.6693", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:55.6693", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:39:55.6693", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:55.6693", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:55.6693", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:55.6693", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48028\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:55.6801", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:55.6801", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:55.6801", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00021#" } { "timestamp": "2026-03-08 04:39:55.6801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00021" } { "timestamp": "2026-03-08 04:39:55.6801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:39:55.6801", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:55.6929", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:55.6929", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:55.6929", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:55.7804", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00021\\n
\\n Description:<\/b> Test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623954,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:39:55.780Z\",\"updatedOn\":\"2026-03-08T04:39:55.780Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:55.7804", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:55.7804", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:55.7804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:39:55.7893", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:39:55.7893", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00021\"},{\"type\":\"text\",\"text\":\"Test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:55.8741", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:55.8741", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:39:55.8741", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:55.8741", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:55.8741", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:55.8741", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48031\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:55.8855", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:55.8855", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:55.8855", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00022#" } { "timestamp": "2026-03-08 04:39:55.8855", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00022" } { "timestamp": "2026-03-08 04:39:55.8855", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 04:39:55.8962", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:55.8962", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:55.8962", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:55.8962", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:55.9846", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00022\\n
\\n Description:<\/b> Testing\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623956,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:39:55.984Z\",\"updatedOn\":\"2026-03-08T04:39:55.984Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:55.9846", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:55.9846", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:55.9846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 04:39:55.9970", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 04:39:55.9970", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00022\"},{\"type\":\"text\",\"text\":\"Testing\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:56.0812", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:56.0812", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 04:39:56.0812", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:56.0812", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:39:56.0850", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:39:56.0850", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22333\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 04:39:56.0850", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:39:56.0850", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:56.0850", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00004#" } { "timestamp": "2026-03-08 04:39:56.0850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00004" } { "timestamp": "2026-03-08 04:39:56.1007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 04:39:56.1007", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 04:39:56.1007", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 04:39:56.1007", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 04:39:56.1007", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 04:39:56.1880", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00004\\n
\\n Description:<\/b> EWD\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623958,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T04:39:56.188Z\",\"updatedOn\":\"2026-03-08T04:39:56.188Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 04:39:56.1880", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 04:39:56.1880", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 04:39:56.1880", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 04:39:56.2024", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 04:39:56.2024", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00004\"},{\"type\":\"text\",\"text\":\"EWD\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 04:39:56.2904", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 04:39:56.2904", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 04:39:56.2904", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 04:39:56.2904", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:40:04.1794", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:40:04.1794", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 04:40:04.1794", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:40:04.1794", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 04:40:04.1794", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 04:40:04.1794", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:40:04.1794", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:40:04.1794", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:40:04.1794", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:40:04.1794", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:40:04.1794", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:40:04.1794", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:40:04.1794", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 04:40:04.1794", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 04:40:04.1794", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 04:40:04.2113", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:40:04.7302", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:40:04.7302", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 04:40:04.7302", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 04:40:04.7462", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:40:05.2947", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:40:05.2947", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 04:40:05.2947", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 04:40:05.3068", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:40:05.8809", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:40:05.8809", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:40:05.8809", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:40:05.8809", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:40:05.8809", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:40:05.8809", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:40:05.8809", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 04:40:05.8809", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 04:40:05.8809", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 04:40:05.8809", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 04:40:05.8809", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:40:05.8809", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:43:04.1677", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:43:04.1677", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 04:43:04.1677", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:43:04.1741", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 04:43:04.1741", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 04:43:04.1741", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:43:04.1741", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:43:04.1741", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:43:04.1741", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:43:04.1741", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:43:04.1741", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:43:04.1741", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:43:04.1741", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 04:43:04.1741", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 04:43:04.1741", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 04:43:04.1963", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:43:04.7158", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:43:04.7158", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 04:43:04.7158", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 04:43:04.7327", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:43:05.2769", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:43:05.2769", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 04:43:05.2856", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 04:43:05.2856", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:43:05.8564", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:43:05.8564", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:43:05.8564", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:43:05.8564", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:43:05.8564", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:43:05.8564", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:43:05.8564", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 04:43:05.8564", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 04:43:05.8633", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 04:43:05.8633", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 04:43:05.8633", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:43:05.8633", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:46:04.1587", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:46:04.1587", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 04:46:04.1587", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:46:04.1587", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 04:46:04.1587", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 04:46:04.1587", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:46:04.1587", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:46:04.1587", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:46:04.1587", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:46:04.1587", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:46:04.1587", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:46:04.1587", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:46:04.1587", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 04:46:04.1587", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 04:46:04.1587", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 04:46:04.1821", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:46:04.7158", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:46:04.7179", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 04:46:04.7179", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 04:46:04.7179", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:46:05.2772", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:46:05.2810", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 04:46:05.2810", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 04:46:05.2810", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:46:05.8999", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:46:05.8999", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:46:05.8999", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:46:05.8999", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:46:05.9053", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:46:05.9053", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:46:05.9053", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 04:46:05.9053", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 04:46:05.9053", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 04:46:05.9053", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 04:46:05.9053", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:46:05.9053", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:49:04.1613", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:49:04.1613", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 04:49:04.1679", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:49:04.1679", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 04:49:04.1679", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 04:49:04.1679", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:49:04.1679", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:49:04.1679", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:49:04.1679", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:49:04.1679", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:49:04.1679", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:49:04.1679", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:49:04.1679", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 04:49:04.1679", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 04:49:04.1679", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 04:49:04.1885", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:49:04.7244", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:49:04.7244", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 04:49:04.7244", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 04:49:04.7416", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:49:05.2833", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:49:05.2833", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 04:49:05.2833", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 04:49:05.3104", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:49:05.8784", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:49:05.8784", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:49:05.8784", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:49:05.8784", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:49:05.8784", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:49:05.8784", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:49:05.8784", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 04:49:05.8784", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 04:49:05.8784", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 04:49:05.8875", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 04:49:05.8875", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:49:05.8875", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:52:04.1982", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:52:04.1982", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 04:52:04.1982", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:52:04.1982", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 04:52:04.1982", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 04:52:04.1982", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:52:04.1982", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:52:04.1982", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:52:04.1982", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:52:04.1982", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:52:04.1982", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:52:04.1982", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:52:04.1982", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 04:52:04.1982", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 04:52:04.2118", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 04:52:04.2291", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:52:04.7540", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:52:04.7540", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 04:52:04.7540", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 04:52:04.7748", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:52:05.3243", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:52:05.3243", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 04:52:05.3243", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 04:52:05.3431", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:52:06.0159", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:52:06.0159", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:52:06.0159", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:52:06.0159", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:52:06.0159", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:52:06.0159", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:52:06.0159", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 04:52:06.0159", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 04:52:06.0159", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 04:52:06.0257", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 04:52:06.0257", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:52:06.0257", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:55:04.1825", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:55:04.1825", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 04:55:04.1825", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:55:04.1825", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 04:55:04.1825", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 04:55:04.1825", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:55:04.1825", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:55:04.1825", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:55:04.1825", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:55:04.1825", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:55:04.1825", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:55:04.1825", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:55:04.1825", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 04:55:04.1825", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 04:55:04.1939", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 04:55:04.2111", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:55:04.7307", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:55:04.7307", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 04:55:04.7307", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 04:55:04.7451", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:55:05.2875", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:55:05.2875", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 04:55:05.2875", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 04:55:05.3037", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:55:05.9166", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:55:05.9166", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:55:05.9166", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:55:05.9166", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:55:05.9166", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:55:05.9166", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:55:05.9166", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 04:55:05.9166", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 04:55:05.9166", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 04:55:05.9166", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 04:55:05.9282", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:55:05.9282", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 04:58:04.1966", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 04:58:04.1966", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 04:58:04.1966", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 04:58:04.1966", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 04:58:04.1966", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 04:58:04.1966", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:58:04.1966", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:58:04.2052", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:58:04.2052", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:58:04.2052", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:58:04.2052", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:58:04.2052", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 04:58:04.2052", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 04:58:04.2052", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 04:58:04.2052", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 04:58:04.2293", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:58:04.7728", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:58:04.7728", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 04:58:04.7728", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 04:58:04.8158", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:58:05.3759", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:58:05.3775", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 04:58:05.3775", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 04:58:05.3775", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 04:58:06.0216", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 04:58:06.0216", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 04:58:06.0216", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:58:06.0216", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 04:58:06.0216", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 04:58:06.0216", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 04:58:06.0216", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 04:58:06.0216", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 04:58:06.0216", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 04:58:06.0216", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 04:58:06.0340", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 04:58:06.0340", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:01:04.3127", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:01:04.3127", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 05:01:04.3127", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:01:04.3127", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 05:01:04.3127", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 05:01:04.3127", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:01:04.3127", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:01:04.3127", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:01:04.3127", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:01:04.3127", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:01:04.3127", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:01:04.3127", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:01:04.3127", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 05:01:04.3127", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 05:01:04.3271", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 05:01:04.3271", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:01:04.8595", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:01:04.8595", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 05:01:04.8595", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 05:01:04.8802", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:01:05.4103", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:01:05.4103", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 05:01:05.4103", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 05:01:05.4289", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:01:06.0121", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:01:06.0153", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:01:06.0153", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:01:06.0153", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:01:06.0153", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:01:06.0153", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:01:06.0153", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 05:01:06.0153", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 05:01:06.0153", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 05:01:06.0153", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 05:01:06.0153", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:01:06.0153", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:04:04.1723", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:04:04.1723", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 05:04:04.1723", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:04:04.1723", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 05:04:04.1723", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 05:04:04.1723", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:04:04.1723", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:04:04.1723", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:04:04.1723", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:04:04.1723", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:04:04.1723", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:04:04.1723", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:04:04.1723", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 05:04:04.1833", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 05:04:04.1833", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 05:04:04.1833", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:04:04.7103", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:04:04.7103", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 05:04:04.7103", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 05:04:04.7254", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:04:05.2878", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:04:05.2878", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 05:04:05.2878", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 05:04:05.3003", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:04:05.9071", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:04:05.9071", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:04:05.9071", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:04:05.9071", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:04:05.9071", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:04:05.9071", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:04:05.9071", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 05:04:05.9071", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 05:04:05.9071", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 05:04:05.9175", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 05:04:05.9175", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:04:05.9175", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:07:04.2238", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:07:04.2238", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 05:07:04.2292", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:07:04.2292", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 05:07:04.2292", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 05:07:04.2292", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:07:04.2292", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:07:04.2292", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:07:04.2292", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:07:04.2292", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:07:04.2292", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:07:04.2292", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:07:04.2292", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 05:07:04.2292", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 05:07:04.2292", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 05:07:04.2547", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:07:04.7895", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:07:04.7895", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 05:07:04.7895", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 05:07:04.8050", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:07:05.3305", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:07:05.3305", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 05:07:05.3305", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 05:07:05.3440", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:07:05.9599", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:07:05.9647", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:07:05.9647", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:07:05.9647", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:07:05.9647", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:07:05.9647", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:07:05.9647", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 05:07:05.9647", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 05:07:05.9647", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 05:07:05.9647", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 05:07:05.9647", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:07:05.9647", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:48.7549", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:48.7554", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:48.7554", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:48.7554", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:48.7554", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00039#" } { "timestamp": "2026-03-08 05:09:48.7554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00039" } { "timestamp": "2026-03-08 05:09:48.7554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 05:09:48.7554", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:48.7554", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:48.7554", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:48.7708", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:48.9037", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623962,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:48.903Z\",\"updatedOn\":\"2026-03-08T05:09:48.903Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:48.9037", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:48.9037", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:48.9037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 05:09:48.9037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 05:09:48.9037", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:49.0053", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:49.0053", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 05:09:49.0053", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:49.0053", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:49.0053", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:49.0053", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19099\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00047\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:49.0053", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:49.0053", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:49.0053", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00047#" } { "timestamp": "2026-03-08 05:09:49.0053", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00047" } { "timestamp": "2026-03-08 05:09:49.0230", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 05:09:49.0230", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:49.0230", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:49.0230", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:49.0230", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:49.1111", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00047\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00047\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623964,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:49.110Z\",\"updatedOn\":\"2026-03-08T05:09:49.110Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:49.1111", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:49.1111", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:49.1111", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 05:09:49.1184", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 05:09:49.1184", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00047\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:49.2035", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:49.2035", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 05:09:49.2035", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:49.2035", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:49.2035", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:49.2035", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:49.2112", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:49.2112", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:49.2112", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00017#" } { "timestamp": "2026-03-08 05:09:49.2112", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00017" } { "timestamp": "2026-03-08 05:09:49.2112", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 05:09:49.2112", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:49.2112", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:49.2112", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:49.2112", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:49.3019", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623966,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:49.309Z\",\"updatedOn\":\"2026-03-08T05:09:49.309Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:49.3019", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:49.3019", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:49.3019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 05:09:49.3251", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 05:09:49.3251", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:49.4066", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:49.4066", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 05:09:49.4066", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:49.4066", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:49.4148", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:49.4148", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:49.4148", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:49.4148", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:49.4148", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00029#" } { "timestamp": "2026-03-08 05:09:49.4148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00029" } { "timestamp": "2026-03-08 05:09:49.4296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:09:49.4296", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:49.4296", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:49.4296", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:49.4296", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:49.5196", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623968,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:49.518Z\",\"updatedOn\":\"2026-03-08T05:09:49.518Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:49.5196", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:49.5196", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:49.5196", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:09:49.5323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:09:49.5323", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:49.6157", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:49.6157", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:09:49.6157", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:49.6157", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:49.6157", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:49.6157", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21168\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:49.6302", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:49.6302", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:49.6302", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00030#" } { "timestamp": "2026-03-08 05:09:49.6302", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00030" } { "timestamp": "2026-03-08 05:09:49.6302", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:09:49.6302", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:49.6302", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:49.6302", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:49.6302", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:49.7309", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623970,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:49.730Z\",\"updatedOn\":\"2026-03-08T05:09:49.730Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:49.7309", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:49.7309", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:49.7309", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:09:49.7468", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:09:49.7468", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:49.8339", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:49.8339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:09:49.8339", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:49.8339", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:49.8339", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:49.8339", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:49.8339", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:49.8339", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:49.8339", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00031#" } { "timestamp": "2026-03-08 05:09:49.8339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00031" } { "timestamp": "2026-03-08 05:09:49.8566", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:09:49.8566", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:49.8566", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:49.8566", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:49.8566", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:49.9447", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00031\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623972,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:49.943Z\",\"updatedOn\":\"2026-03-08T05:09:49.943Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:49.9447", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:49.9447", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:49.9447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:09:49.9619", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:09:49.9619", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00031\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:50.0498", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:50.0498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:09:50.0498", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:50.0498", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:50.0538", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:50.0538", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21199\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:50.0538", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:50.0538", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:50.0538", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00046#" } { "timestamp": "2026-03-08 05:09:50.0538", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00046" } { "timestamp": "2026-03-08 05:09:50.0743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:09:50.0743", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:50.0743", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:50.0743", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:50.0743", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:50.1625", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00046\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00046\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623974,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:50.162Z\",\"updatedOn\":\"2026-03-08T05:09:50.162Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:50.1625", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:50.1625", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:50.1625", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:09:50.1625", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:09:50.1625", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00046\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:50.2638", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:50.2638", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:09:50.2638", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:50.2638", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:50.2638", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:50.2638", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21203\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:50.2757", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:50.2757", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:50.2757", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00030#" } { "timestamp": "2026-03-08 05:09:50.2757", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00030" } { "timestamp": "2026-03-08 05:09:50.2757", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:09:50.2757", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:50.2757", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:50.2757", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:50.2757", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:50.3781", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623976,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:50.377Z\",\"updatedOn\":\"2026-03-08T05:09:50.377Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:50.3781", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:50.3781", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:50.3781", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:09:50.3953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:09:50.3953", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:50.4879", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:50.4879", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:09:50.4879", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:50.4879", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:50.4902", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:50.4902", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21321\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00099\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:50.4902", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:50.4902", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:50.4902", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00099#" } { "timestamp": "2026-03-08 05:09:50.4902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00099" } { "timestamp": "2026-03-08 05:09:50.5110", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:09:50.5110", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:50.5110", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:50.5110", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:50.5110", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:50.5982", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00099\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00099\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623978,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:50.600Z\",\"updatedOn\":\"2026-03-08T05:09:50.600Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:50.6010", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:50.6010", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:50.6010", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:09:50.6010", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:09:50.6010", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00099\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:50.7001", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:50.7001", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:09:50.7001", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:50.7001", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:50.7001", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:50.7001", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21334\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00107\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:50.7117", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:50.7117", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:50.7117", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00107#" } { "timestamp": "2026-03-08 05:09:50.7117", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00107" } { "timestamp": "2026-03-08 05:09:50.7241", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 05:09:50.7241", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:50.7241", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:50.7241", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:50.7241", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:50.8114", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00107\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00107\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623980,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:50.812Z\",\"updatedOn\":\"2026-03-08T05:09:50.812Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:50.8114", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:50.8114", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:50.8114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 05:09:50.8316", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 05:09:50.8316", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00107\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:50.9151", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:50.9151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 05:09:50.9151", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:50.9151", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:50.9151", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:50.9151", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21339\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00111\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:50.9151", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:50.9151", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:50.9151", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00111#" } { "timestamp": "2026-03-08 05:09:50.9151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00111" } { "timestamp": "2026-03-08 05:09:50.9344", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:09:50.9344", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:50.9344", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:50.9344", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:50.9344", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:51.0214", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00111\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00111\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623982,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:51.020Z\",\"updatedOn\":\"2026-03-08T05:09:51.020Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:51.0214", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:51.0214", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:51.0214", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:09:51.0214", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:09:51.0363", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00111\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:51.1196", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:51.1196", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:09:51.1196", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:51.1196", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:51.1196", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:51.1196", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00172\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:51.1312", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:51.1312", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:51.1312", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00172#" } { "timestamp": "2026-03-08 05:09:51.1312", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00172" } { "timestamp": "2026-03-08 05:09:51.1312", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 05:09:51.1312", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:51.1312", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:51.1312", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:51.1312", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:51.2292", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00172\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00172\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abcd DEFG\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623984,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:51.228Z\",\"updatedOn\":\"2026-03-08T05:09:51.228Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:51.2292", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:51.2292", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:51.2292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 05:09:51.2395", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 05:09:51.2395", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00172\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abcd DEFG\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:51.3215", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:51.3215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 05:09:51.3215", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:51.3215", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:51.3215", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:51.3215", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21722\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00173\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:51.3414", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:51.3414", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:51.3414", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00173#" } { "timestamp": "2026-03-08 05:09:51.3414", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00173" } { "timestamp": "2026-03-08 05:09:51.3511", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 05:09:51.3511", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:51.3511", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:51.3511", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:51.3511", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:51.4355", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00173\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00173\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623986,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:51.439Z\",\"updatedOn\":\"2026-03-08T05:09:51.439Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:51.4355", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:51.4355", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:51.4355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 05:09:51.4565", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 05:09:51.4565", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00173\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:51.5439", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:51.5439", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 05:09:51.5439", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:51.5439", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:51.5439", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:51.5439", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21723\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00050\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:51.5520", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:51.5520", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:51.5520", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00050#" } { "timestamp": "2026-03-08 05:09:51.5520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00050" } { "timestamp": "2026-03-08 05:09:51.5675", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:09:51.5675", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:51.5675", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:51.5675", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:51.5675", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:51.6542", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00050\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00050\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623988,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:51.655Z\",\"updatedOn\":\"2026-03-08T05:09:51.655Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:51.6542", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:51.6542", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:51.6542", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:09:51.6696", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:09:51.6696", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00050\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:51.7578", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:51.7578", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:09:51.7578", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:51.7578", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:51.7578", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:51.7578", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21729\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00176\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:51.7578", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:51.7578", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:51.7578", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00176#" } { "timestamp": "2026-03-08 05:09:51.7578", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00176" } { "timestamp": "2026-03-08 05:09:51.7738", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:09:51.7738", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:51.7738", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:51.7738", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:51.7738", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:51.8622", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00176\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00176\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623990,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:51.862Z\",\"updatedOn\":\"2026-03-08T05:09:51.862Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:51.8622", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:51.8622", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:51.8622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:09:51.8732", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:09:51.8732", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00176\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:51.9609", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:51.9609", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:09:51.9609", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:51.9609", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:51.9609", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:51.9609", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21757\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:51.9609", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:51.9609", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:51.9609", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/25\/00002#" } { "timestamp": "2026-03-08 05:09:51.9609", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/25\/00002" } { "timestamp": "2026-03-08 05:09:51.9778", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:09:51.9778", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:51.9778", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:51.9778", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:51.9778", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:52.0664", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623992,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:52.065Z\",\"updatedOn\":\"2026-03-08T05:09:52.065Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:52.0664", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:52.0664", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:52.0664", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:09:52.0754", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:09:52.0754", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:52.1634", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:52.1634", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:09:52.1634", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:52.1634", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:52.1634", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:52.1634", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00200\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:52.1634", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:52.1634", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:52.1634", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00200#" } { "timestamp": "2026-03-08 05:09:52.1634", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00200" } { "timestamp": "2026-03-08 05:09:52.1781", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:09:52.1781", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:52.1781", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:52.1781", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:52.1781", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:52.2661", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00200\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00200\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623994,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:52.266Z\",\"updatedOn\":\"2026-03-08T05:09:52.266Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:52.2661", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:52.2661", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:52.2661", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:09:52.2761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:09:52.2761", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00200\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:52.3660", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:52.3660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:09:52.3660", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:52.3660", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:52.3660", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:52.3660", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21795\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00201\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:52.3660", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:52.3660", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:52.3660", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00201#" } { "timestamp": "2026-03-08 05:09:52.3660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00201" } { "timestamp": "2026-03-08 05:09:52.3660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:09:52.3802", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:52.3802", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:52.3802", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:52.3802", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:52.4698", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00201\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00201\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623996,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:52.469Z\",\"updatedOn\":\"2026-03-08T05:09:52.469Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:52.4698", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:52.4698", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:52.4698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:09:52.4811", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:09:52.4811", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00201\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:52.5676", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:52.5676", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:09:52.5676", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:52.5676", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:52.5676", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:52.5676", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21802\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00059\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:52.5676", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:52.5676", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:52.5676", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00059#" } { "timestamp": "2026-03-08 05:09:52.5676", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00059" } { "timestamp": "2026-03-08 05:09:52.5872", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 05:09:52.5872", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:52.5872", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:52.5872", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:52.5872", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:52.6738", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00059\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00059\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623998,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:52.674Z\",\"updatedOn\":\"2026-03-08T05:09:52.674Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:52.6738", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:52.6738", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:52.6738", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 05:09:52.6841", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 05:09:52.6841", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00059\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:52.7715", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:52.7715", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 05:09:52.7715", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:52.7715", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:52.7715", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:52.7715", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21847\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00207\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:52.7715", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:52.7715", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:52.7715", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00207#" } { "timestamp": "2026-03-08 05:09:52.7715", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00207" } { "timestamp": "2026-03-08 05:09:52.7993", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 05:09:52.7993", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:52.7993", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:52.7993", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:52.7993", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:52.8875", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00207\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00207\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624000,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:52.887Z\",\"updatedOn\":\"2026-03-08T05:09:52.887Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:52.8875", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:52.8875", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:52.8875", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 05:09:52.8976", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 05:09:52.8976", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00207\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:52.9844", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:52.9844", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 05:09:52.9844", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:52.9844", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:52.9844", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:52.9844", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21867\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00217\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:52.9897", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:52.9897", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:52.9897", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00217#" } { "timestamp": "2026-03-08 05:09:52.9897", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00217" } { "timestamp": "2026-03-08 05:09:52.9897", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:09:52.9897", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:52.9897", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:52.9897", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:52.9897", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:53.0858", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00217\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00217\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624002,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:53.086Z\",\"updatedOn\":\"2026-03-08T05:09:53.086Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:53.0858", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:53.0858", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:53.0858", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:09:53.0993", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:09:53.0993", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00217\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:53.1866", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:53.1866", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:09:53.1866", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:53.1866", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:53.1866", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:53.1866", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21869\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00218\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:53.1866", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:53.1866", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:53.1866", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00218#" } { "timestamp": "2026-03-08 05:09:53.1866", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00218" } { "timestamp": "2026-03-08 05:09:53.2041", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 05:09:53.2041", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:53.2041", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:53.2041", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:53.2041", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:53.2912", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00218\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00218\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624004,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:53.291Z\",\"updatedOn\":\"2026-03-08T05:09:53.291Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:53.2912", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:53.2912", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:53.2912", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 05:09:53.3025", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 05:09:53.3025", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00218\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:53.3903", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:53.3903", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 05:09:53.3903", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:53.3903", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:53.3903", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:53.3903", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21889\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00062\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:53.3969", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:53.3969", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:53.3969", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00062#" } { "timestamp": "2026-03-08 05:09:53.3969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00062" } { "timestamp": "2026-03-08 05:09:53.3969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:09:53.3969", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:53.3969", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:53.3969", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:53.3969", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:53.4877", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00062\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00062\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624006,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:53.493Z\",\"updatedOn\":\"2026-03-08T05:09:53.493Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:53.4877", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:53.4877", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:53.4877", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:09:53.5057", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:09:53.5057", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00062\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:53.5932", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:53.5932", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:09:53.5932", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:53.5932", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:53.5932", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:53.5932", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22098\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00051\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:53.6013", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:53.6013", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:53.6013", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00051#" } { "timestamp": "2026-03-08 05:09:53.6013", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00051" } { "timestamp": "2026-03-08 05:09:53.6013", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 05:09:53.6013", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:53.6013", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:53.6013", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:53.6013", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:53.7005", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00051\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00051\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624008,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:53.699Z\",\"updatedOn\":\"2026-03-08T05:09:53.699Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:53.7005", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:53.7005", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:53.7005", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 05:09:53.7152", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 05:09:53.7152", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00051\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:53.8014", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:53.8029", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 05:09:53.8029", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:53.8029", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:53.8029", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:53.8029", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22103\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00287\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:09:53.8029", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:53.8029", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:53.8029", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00287#" } { "timestamp": "2026-03-08 05:09:53.8029", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00287" } { "timestamp": "2026-03-08 05:09:53.8180", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 05:09:53.8180", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:53.8180", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:53.8180", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:53.8180", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:53.9053", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00287\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00287\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624010,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:53.905Z\",\"updatedOn\":\"2026-03-08T05:09:53.905Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:53.9053", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:53.9053", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:53.9053", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 05:09:53.9188", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 05:09:53.9188", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00287\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:53.9996", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:53.9996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 05:09:53.9996", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:54.0078", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:54.0078", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:54.0078", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:09:54.0078", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:54.0078", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:54.0078", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-08 05:09:54.0078", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-08 05:09:54.0257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:09:54.0257", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:54.0257", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:54.0257", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:54.0257", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:54.1218", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624012,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:54.118Z\",\"updatedOn\":\"2026-03-08T05:09:54.118Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:54.1218", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:54.1218", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:54.1218", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:09:54.1350", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:09:54.1350", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:54.2240", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:54.2240", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:09:54.2240", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:54.2240", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:54.2240", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:54.2240", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:09:54.2240", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:54.2240", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:54.2240", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-08 05:09:54.2240", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-08 05:09:54.2422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:09:54.2422", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:54.2422", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:54.2422", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:54.2422", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:54.3488", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624014,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:54.348Z\",\"updatedOn\":\"2026-03-08T05:09:54.348Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:54.3488", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:54.3488", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:54.3488", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:09:54.3488", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:09:54.3488", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:54.4533", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:54.4533", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:09:54.4533", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:54.4533", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:09:54.4533", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:09:54.4533", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:09:54.4610", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:09:54.4610", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:54.4610", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-08 05:09:54.4610", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-08 05:09:54.4610", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:09:54.4610", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:09:54.4610", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:09:54.4610", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:09:54.4610", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:09:54.5533", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624016,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:09:54.560Z\",\"updatedOn\":\"2026-03-08T05:09:54.560Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:09:54.5533", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:09:54.5533", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:09:54.5533", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:09:54.5740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:09:54.5740", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:09:54.6622", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:09:54.6622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:09:54.6622", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:09:54.6622", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:10:04.1820", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:10:04.1820", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 05:10:04.1820", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:10:04.1820", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 05:10:04.1820", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 05:10:04.1820", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:10:04.1820", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:10:04.1820", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:10:04.1820", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:10:04.1820", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:10:04.1820", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:10:04.1820", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:10:04.1820", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 05:10:04.1922", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 05:10:04.1922", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 05:10:04.1922", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:10:04.7182", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:10:04.7182", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 05:10:04.7182", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 05:10:04.7371", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:10:05.2978", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:10:05.2978", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 05:10:05.2978", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 05:10:05.3199", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:10:05.9159", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:10:05.9159", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:10:05.9159", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:10:05.9159", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:10:05.9159", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:10:05.9159", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:10:05.9159", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 05:10:05.9159", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 05:10:05.9159", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 05:10:05.9159", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 05:10:05.9274", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:10:05.9274", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:13:04.2148", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:13:04.2148", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 05:13:04.2210", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:13:04.2210", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 05:13:04.2210", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 05:13:04.2210", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:13:04.2210", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:13:04.2210", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:13:04.2210", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:13:04.2210", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:13:04.2210", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:13:04.2210", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:13:04.2210", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 05:13:04.2210", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 05:13:04.2210", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 05:13:04.2385", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:13:04.7611", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:13:04.7611", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 05:13:04.7611", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 05:13:04.7755", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:13:05.3398", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:13:05.3398", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 05:13:05.3456", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 05:13:05.3706", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:13:06.0064", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:13:06.0064", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:13:06.0064", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:13:06.0064", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:13:06.0064", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:13:06.0064", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:13:06.0064", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 05:13:06.0064", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 05:13:06.0064", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 05:13:06.0064", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 05:13:06.0184", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:13:06.0184", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:16:04.1439", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:16:04.1439", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 05:16:04.1439", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:16:04.1439", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 05:16:04.1439", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 05:16:04.1439", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:16:04.1439", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:16:04.1439", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:16:04.1439", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:16:04.1439", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:16:04.1439", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:16:04.1439", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:16:04.1439", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 05:16:04.1550", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 05:16:04.1550", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 05:16:04.1746", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:16:04.7017", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:16:04.7017", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 05:16:04.7017", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 05:16:04.7175", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:16:05.2772", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:16:05.2811", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 05:16:05.2811", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 05:16:05.2811", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:16:05.8695", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:16:05.8749", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:16:05.8749", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:16:05.8749", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:16:05.8749", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:16:05.8749", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:16:05.8749", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 05:16:05.8749", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 05:16:05.8749", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 05:16:05.8749", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 05:16:05.8749", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:16:05.8749", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:19:04.1536", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:19:04.1536", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 05:19:04.1536", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:19:04.1536", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 05:19:04.1536", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 05:19:04.1536", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:19:04.1536", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:19:04.1536", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:19:04.1536", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:19:04.1536", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:19:04.1536", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:19:04.1536", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:19:04.1536", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 05:19:04.1536", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 05:19:04.1670", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 05:19:04.1861", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:19:04.7023", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:19:04.7023", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 05:19:04.7023", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 05:19:04.7230", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:19:05.2790", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:19:05.2790", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 05:19:05.2790", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 05:19:05.3030", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:19:05.8924", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:19:05.8924", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:19:05.8924", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:19:05.8924", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:19:05.8924", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:19:05.8924", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:19:05.8924", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 05:19:05.8924", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 05:19:05.8924", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 05:19:05.9011", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 05:19:05.9011", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:19:05.9011", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:22:04.2627", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:22:04.2627", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 05:22:04.2627", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:22:04.2627", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 05:22:04.2627", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 05:22:04.2627", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:22:04.2627", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:22:04.2627", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:22:04.2627", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:22:04.2627", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:22:04.2627", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:22:04.2627", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:22:04.2627", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 05:22:04.2755", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 05:22:04.2755", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 05:22:04.2974", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:22:04.8227", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:22:04.8227", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 05:22:04.8227", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 05:22:04.8459", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:22:05.4267", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:22:05.4394", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 05:22:05.4451", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 05:22:05.4700", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:22:06.1098", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:22:06.1098", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:22:06.1098", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:22:06.1098", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:22:06.1098", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:22:06.1098", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:22:06.1098", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 05:22:06.1098", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 05:22:06.1188", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 05:22:06.1188", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 05:22:06.1188", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:22:06.1188", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:24:48.7542", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:24:48.7542", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00018\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:24:48.7542", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:24:48.7542", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:48.7542", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00018#" } { "timestamp": "2026-03-08 05:24:48.7542", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00018" } { "timestamp": "2026-03-08 05:24:48.7699", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:24:48.7699", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:24:48.7699", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:24:48.7699", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:24:48.7699", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:24:48.9063", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00018\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00018\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624018,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:24:48.905Z\",\"updatedOn\":\"2026-03-08T05:24:48.905Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:24:48.9063", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:24:48.9063", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:24:48.9063", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:24:48.9142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:24:48.9142", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00018\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:24:49.0022", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:24:49.0022", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:24:49.0022", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:49.0022", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:24:49.0022", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:24:49.0022", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:24:49.0070", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:24:49.0070", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:49.0070", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00021#" } { "timestamp": "2026-03-08 05:24:49.0070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00021" } { "timestamp": "2026-03-08 05:24:49.0070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 05:24:49.0070", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:24:49.0070", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:24:49.0070", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:24:49.0070", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:24:49.1057", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624020,\"createdOn\":\"2026-03-08T05:24:49.105Z\",\"updatedOn\":\"2026-03-08T05:24:49.105Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:24:49.1057", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:24:49.1057", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:24:49.1057", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 05:24:49.1255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 05:24:49.1255", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:24:49.2065", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:24:49.2065", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 05:24:49.2065", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:49.2065", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:24:49.2144", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:24:49.2144", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22173\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00297\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:24:49.2144", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:24:49.2144", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:49.2144", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00297#" } { "timestamp": "2026-03-08 05:24:49.2144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00297" } { "timestamp": "2026-03-08 05:24:49.2293", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 05:24:49.2293", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:24:49.2293", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:24:49.2293", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:24:49.2293", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:24:49.3146", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00297\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00297\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624022,\"createdOn\":\"2026-03-08T05:24:49.319Z\",\"updatedOn\":\"2026-03-08T05:24:49.319Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:24:49.3208", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:24:49.3208", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:24:49.3208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 05:24:49.3346", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 05:24:49.3346", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00297\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:24:49.4232", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:24:49.4232", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 05:24:49.4232", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:49.4232", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:24:49.4232", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:24:49.4232", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22295\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:24:49.4324", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:24:49.4324", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:49.4324", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00002#" } { "timestamp": "2026-03-08 05:24:49.4324", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00002" } { "timestamp": "2026-03-08 05:24:49.4429", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 05:24:49.4429", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:24:49.4429", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:24:49.4429", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:24:49.4429", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:24:49.5325", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00002\\n
\\n Description:<\/b> NA\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624024,\"createdOn\":\"2026-03-08T05:24:49.532Z\",\"updatedOn\":\"2026-03-08T05:24:49.532Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:24:49.5325", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:24:49.5325", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:24:49.5325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 05:24:49.5476", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 05:24:49.5476", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00002\"},{\"type\":\"text\",\"text\":\"NA\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:24:49.6330", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:24:49.6330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 05:24:49.6330", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:49.6330", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:24:49.6330", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:24:49.6330", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"24288\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00023\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:24:49.6330", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:24:49.6330", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:49.6330", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00023#" } { "timestamp": "2026-03-08 05:24:49.6330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00023" } { "timestamp": "2026-03-08 05:24:49.6527", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 05:24:49.6527", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:24:49.6527", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:24:49.6527", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:24:49.6527", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:24:49.7368", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00023\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00023\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624026,\"createdOn\":\"2026-03-08T05:24:49.740Z\",\"updatedOn\":\"2026-03-08T05:24:49.740Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:24:49.7368", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:24:49.7368", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:24:49.7368", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 05:24:49.7568", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 05:24:49.7568", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00023\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:24:49.8455", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:24:49.8455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 05:24:49.8455", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:49.8455", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:24:49.8485", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:24:49.8485", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00093\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:24:49.8485", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:24:49.8485", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:49.8485", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00093#" } { "timestamp": "2026-03-08 05:24:49.8485", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00093" } { "timestamp": "2026-03-08 05:24:49.8721", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 05:24:49.8721", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:24:49.8721", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:24:49.8721", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:24:49.8721", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:24:49.9551", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00093\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00093\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624028,\"createdOn\":\"2026-03-08T05:24:49.961Z\",\"updatedOn\":\"2026-03-08T05:24:49.961Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:24:49.9551", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:24:49.9551", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:24:49.9551", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 05:24:49.9740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 05:24:49.9740", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00093\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:24:50.0598", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:24:50.0598", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 05:24:50.0598", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:50.0598", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:24:50.0598", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:24:50.0598", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21684\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00151\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:24:50.0720", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:24:50.0720", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:50.0720", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00151#" } { "timestamp": "2026-03-08 05:24:50.0720", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00151" } { "timestamp": "2026-03-08 05:24:50.0834", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 05:24:50.0834", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:24:50.0834", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:24:50.0834", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:24:50.0834", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:24:50.1641", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00151\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00151\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624030,\"createdOn\":\"2026-03-08T05:24:50.171Z\",\"updatedOn\":\"2026-03-08T05:24:50.171Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:24:50.1641", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:24:50.1641", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:24:50.1641", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 05:24:50.1822", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 05:24:50.1822", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00151\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:24:50.2683", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:24:50.2683", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 05:24:50.2683", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:50.2683", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:24:50.2719", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:24:50.2719", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21785\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00192\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:24:50.2719", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:24:50.2719", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:50.2719", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00192#" } { "timestamp": "2026-03-08 05:24:50.2719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00192" } { "timestamp": "2026-03-08 05:24:50.2886", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 05:24:50.2886", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:24:50.2886", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:24:50.2886", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:24:50.2886", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:24:50.3765", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00192\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00192\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624032,\"createdOn\":\"2026-03-08T05:24:50.376Z\",\"updatedOn\":\"2026-03-08T05:24:50.376Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:24:50.3765", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:24:50.3765", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:24:50.3765", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 05:24:50.3930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 05:24:50.3930", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00192\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:24:50.4811", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:24:50.4811", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 05:24:50.4811", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:50.4811", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:24:50.4811", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:24:50.4811", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21800\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:24:50.4912", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:24:50.4912", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:50.4912", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00028#" } { "timestamp": "2026-03-08 05:24:50.4912", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00028" } { "timestamp": "2026-03-08 05:24:50.4912", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 05:24:50.5043", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:24:50.5043", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:24:50.5043", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:24:50.5043", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:24:50.5970", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624034,\"createdOn\":\"2026-03-08T05:24:50.596Z\",\"updatedOn\":\"2026-03-08T05:24:50.596Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:24:50.5970", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:24:50.5970", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:24:50.5970", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 05:24:50.6109", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 05:24:50.6109", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:24:50.6945", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:24:50.6945", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 05:24:50.6945", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:50.6945", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:24:50.6945", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:24:50.6945", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22169\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:24:50.6945", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:24:50.6945", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:50.6945", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00020#" } { "timestamp": "2026-03-08 05:24:50.6945", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00020" } { "timestamp": "2026-03-08 05:24:50.7125", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 05:24:50.7125", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:24:50.7125", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:24:50.7125", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:24:50.7125", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:24:50.8006", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00020\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624036,\"createdOn\":\"2026-03-08T05:24:50.805Z\",\"updatedOn\":\"2026-03-08T05:24:50.805Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:24:50.8089", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:24:50.8089", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:24:50.8089", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 05:24:50.8253", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 05:24:50.8253", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00020\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:24:50.9130", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:24:50.9130", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 05:24:50.9130", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:50.9130", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:24:50.9130", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:24:50.9130", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22388\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:24:50.9130", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:24:50.9130", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:50.9130", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00013#" } { "timestamp": "2026-03-08 05:24:50.9130", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00013" } { "timestamp": "2026-03-08 05:24:50.9357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 05:24:50.9357", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:24:50.9357", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:24:50.9357", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:24:50.9357", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:24:51.0245", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624038,\"createdOn\":\"2026-03-08T05:24:51.024Z\",\"updatedOn\":\"2026-03-08T05:24:51.024Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:24:51.0245", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:24:51.0245", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:24:51.0245", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 05:24:51.0245", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 05:24:51.0245", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:24:51.1224", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:24:51.1224", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 05:24:51.1224", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:51.1224", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:24:51.1224", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:24:51.1224", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:24:51.1353", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:24:51.1353", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:51.1353", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-08 05:24:51.1353", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-08 05:24:51.1471", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:24:51.1471", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:24:51.1471", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:24:51.1471", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:24:51.1471", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:24:51.2407", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624040,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:24:51.241Z\",\"updatedOn\":\"2026-03-08T05:24:51.241Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:24:51.2407", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:24:51.2407", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:24:51.2407", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:24:51.2581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:24:51.2581", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:24:51.3410", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:24:51.3410", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:24:51.3410", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:51.3410", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:24:51.3410", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:24:51.3410", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:24:51.3510", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:24:51.3510", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:51.3510", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-08 05:24:51.3510", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-08 05:24:51.3510", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:24:51.3510", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:24:51.3510", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:24:51.3510", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:24:51.3510", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:24:51.4457", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624042,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:24:51.447Z\",\"updatedOn\":\"2026-03-08T05:24:51.447Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:24:51.4457", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:24:51.4457", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:24:51.4457", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:24:51.4608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:24:51.4608", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:24:51.5485", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:24:51.5485", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:24:51.5485", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:51.5485", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:24:51.5485", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:24:51.5485", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:24:51.5571", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:24:51.5571", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:51.5571", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-08 05:24:51.5571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-08 05:24:51.5571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:24:51.5571", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:24:51.5571", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:24:51.5668", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:24:51.5668", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:24:51.6526", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624044,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:24:51.654Z\",\"updatedOn\":\"2026-03-08T05:24:51.654Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:24:51.6526", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:24:51.6526", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:24:51.6526", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:24:51.6710", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:24:51.6710", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:24:51.7592", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:24:51.7592", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:24:51.7592", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:51.7592", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:24:51.7592", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:24:51.7592", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:24:51.7592", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:24:51.7592", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:51.7592", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-08 05:24:51.7592", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-08 05:24:51.7740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:24:51.7740", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:24:51.7740", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:24:51.7740", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:24:51.7740", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:24:51.8612", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624046,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:24:51.861Z\",\"updatedOn\":\"2026-03-08T05:24:51.861Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:24:51.8612", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:24:51.8612", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:24:51.8612", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:24:51.8751", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:24:51.8751", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:24:51.9642", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:24:51.9642", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:24:51.9642", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:51.9642", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:24:51.9642", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:24:51.9642", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:24:51.9737", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:24:51.9737", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:51.9737", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-08 05:24:51.9737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-08 05:24:51.9737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:24:51.9737", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:24:51.9737", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:24:51.9737", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:24:51.9737", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:24:52.0631", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624048,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:24:52.072Z\",\"updatedOn\":\"2026-03-08T05:24:52.072Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:24:52.0631", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:24:52.0631", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:24:52.0732", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:24:52.0732", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:24:52.0732", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:24:52.1694", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:24:52.1694", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:24:52.1694", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:52.1694", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:24:52.1694", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:24:52.1694", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:24:52.1694", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:24:52.1694", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:52.1694", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-08 05:24:52.1694", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-08 05:24:52.1894", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:24:52.1894", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:24:52.1894", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:24:52.1894", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:24:52.1894", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:24:52.2762", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624050,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:24:52.277Z\",\"updatedOn\":\"2026-03-08T05:24:52.277Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:24:52.2762", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:24:52.2762", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:24:52.2762", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:24:52.2878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:24:52.2878", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:24:52.3755", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:24:52.3755", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:24:52.3755", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:52.3755", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:24:52.3755", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:24:52.3755", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:24:52.3807", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:24:52.3807", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:52.3807", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-08 05:24:52.3807", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-08 05:24:52.4071", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:24:52.4071", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:24:52.4071", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:24:52.4071", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:24:52.4071", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:24:52.4947", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624052,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:24:52.495Z\",\"updatedOn\":\"2026-03-08T05:24:52.495Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:24:52.4947", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:24:52.4947", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:24:52.4947", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:24:52.5077", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:24:52.5077", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:24:52.5939", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:24:52.5939", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:24:52.5939", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:52.5939", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:24:52.5939", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:24:52.5939", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:24:52.6005", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:24:52.6005", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:52.6005", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-08 05:24:52.6005", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-08 05:24:52.6005", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:24:52.6005", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:24:52.6005", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:24:52.6005", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:24:52.6005", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:24:52.7002", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624054,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:24:52.699Z\",\"updatedOn\":\"2026-03-08T05:24:52.699Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:24:52.7002", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:24:52.7002", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:24:52.7002", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:24:52.7147", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:24:52.7147", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:24:52.8025", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:24:52.8025", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:24:52.8025", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:52.8025", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:24:52.8025", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:24:52.8025", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:24:52.8025", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:24:52.8025", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:52.8025", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-08 05:24:52.8025", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-08 05:24:52.8207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:24:52.8207", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:24:52.8207", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:24:52.8207", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:24:52.8207", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:24:52.9083", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624056,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:24:52.908Z\",\"updatedOn\":\"2026-03-08T05:24:52.908Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:24:52.9083", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:24:52.9083", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:24:52.9083", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:24:52.9200", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:24:52.9200", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:24:53.0070", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:24:53.0070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:24:53.0070", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:53.0070", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:24:53.0070", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:24:53.0070", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:24:53.0070", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:24:53.0070", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:53.0070", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-08 05:24:53.0070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-08 05:24:53.0216", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:24:53.0216", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:24:53.0216", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:24:53.0216", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:24:53.0216", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:24:53.1129", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624058,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:24:53.113Z\",\"updatedOn\":\"2026-03-08T05:24:53.113Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:24:53.1129", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:24:53.1142", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:24:53.1142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:24:53.1142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:24:53.1142", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:24:53.2152", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:24:53.2152", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:24:53.2152", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:53.2152", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:24:53.2152", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:24:53.2152", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:24:53.2152", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:24:53.2152", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:53.2152", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-08 05:24:53.2152", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-08 05:24:53.2554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:24:53.2554", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:24:53.2554", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:24:53.2554", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:24:53.2554", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:24:53.3442", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624060,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:24:53.343Z\",\"updatedOn\":\"2026-03-08T05:24:53.343Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:24:53.3442", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:24:53.3442", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:24:53.3442", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:24:53.3571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:24:53.3571", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:24:53.4447", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:24:53.4447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:24:53.4447", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:53.4447", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:24:53.4447", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:24:53.4447", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:24:53.4447", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:24:53.4447", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:53.4447", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-08 05:24:53.4447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-08 05:24:53.4641", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:24:53.4641", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:24:53.4641", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:24:53.4641", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:24:53.4641", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:24:53.5522", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624062,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:24:53.552Z\",\"updatedOn\":\"2026-03-08T05:24:53.552Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:24:53.5522", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:24:53.5522", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:24:53.5522", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:24:53.5522", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:24:53.5522", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:24:53.6525", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:24:53.6525", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:24:53.6525", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:24:53.6525", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:25:04.1515", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:25:04.1515", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 05:25:04.1515", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:25:04.1515", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 05:25:04.1515", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 05:25:04.1515", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:25:04.1515", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:25:04.1515", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:25:04.1515", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:25:04.1515", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:25:04.1515", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:25:04.1515", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:25:04.1515", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 05:25:04.1612", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 05:25:04.1612", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 05:25:04.1852", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:25:04.7179", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:25:04.7179", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 05:25:04.7179", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 05:25:04.7347", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:25:05.2768", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:25:05.2768", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 05:25:05.2929", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 05:25:05.3035", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:25:05.8956", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:25:05.8956", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:25:05.8956", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:25:05.8956", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:25:05.8956", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:25:05.8956", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:25:05.8956", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 05:25:05.8956", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 05:25:05.8956", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 05:25:05.8956", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 05:25:05.8956", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:25:05.8956", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:28:04.1809", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:28:04.1809", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 05:28:04.1809", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:28:04.1809", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 05:28:04.1809", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 05:28:04.1809", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:28:04.1809", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:28:04.1887", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:28:04.1887", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:28:04.1887", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:28:04.1887", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:28:04.1887", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:28:04.1887", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 05:28:04.1887", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 05:28:04.1887", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 05:28:04.2078", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:28:04.7429", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:28:04.7429", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 05:28:04.7429", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 05:28:04.7624", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:28:05.3213", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:28:05.3213", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 05:28:05.3213", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 05:28:05.3335", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:28:06.0154", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:28:06.0174", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:28:06.0174", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:28:06.0174", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:28:06.0174", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:28:06.0174", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:28:06.0174", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 05:28:06.0174", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 05:28:06.0174", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 05:28:06.0174", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 05:28:06.0174", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:28:06.0174", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:31:04.1478", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:31:04.1478", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 05:31:04.1478", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:31:04.1542", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 05:31:04.1542", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 05:31:04.1542", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:31:04.1542", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:31:04.1542", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:31:04.1542", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:31:04.1542", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:31:04.1542", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:31:04.1542", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:31:04.1542", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 05:31:04.1542", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 05:31:04.1542", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 05:31:04.1822", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:31:04.7140", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:31:04.7171", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 05:31:04.7171", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 05:31:04.7171", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:31:05.2582", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:31:05.2642", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 05:31:05.2642", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 05:31:05.2642", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:31:05.8575", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:31:05.8575", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:31:05.8575", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:31:05.8575", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:31:05.8575", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:31:05.8575", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:31:05.8575", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 05:31:05.8575", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 05:31:05.8575", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 05:31:05.8575", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 05:31:05.8575", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:31:05.8575", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:34:04.1649", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:34:04.1649", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 05:34:04.1696", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:34:04.1696", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 05:34:04.1696", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 05:34:04.1696", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:34:04.1696", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:34:04.1696", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:34:04.1696", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:34:04.1696", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:34:04.1696", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:34:04.1696", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:34:04.1696", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 05:34:04.1696", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 05:34:04.1696", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 05:34:04.1904", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:34:04.7044", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:34:04.7044", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 05:34:04.7044", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 05:34:04.7203", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:34:05.2757", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:34:05.2757", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 05:34:05.2757", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 05:34:05.2936", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:34:05.8983", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:34:05.9015", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:34:05.9015", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:34:05.9015", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:34:05.9015", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:34:05.9015", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:34:05.9015", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 05:34:05.9015", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 05:34:05.9015", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 05:34:05.9015", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 05:34:05.9015", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:34:05.9015", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:37:04.2077", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:37:04.2099", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 05:37:04.2099", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:37:04.2099", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 05:37:04.2099", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 05:37:04.2099", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:37:04.2099", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:37:04.2099", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:37:04.2099", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:37:04.2099", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:37:04.2099", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:37:04.2099", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:37:04.2099", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 05:37:04.2099", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 05:37:04.2260", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 05:37:04.2260", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:37:04.7595", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:37:04.7595", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 05:37:04.7595", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 05:37:04.7770", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:37:05.3040", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:37:05.3040", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 05:37:05.3040", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 05:37:05.3196", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:37:05.9195", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:37:05.9195", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:37:05.9195", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:37:05.9195", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:37:05.9195", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:37:05.9195", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:37:05.9195", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 05:37:05.9195", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 05:37:05.9290", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 05:37:05.9290", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 05:37:05.9290", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:37:05.9290", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:39:48.7706", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:39:48.7706", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21927\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00243\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:39:48.7706", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:39:48.7706", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:39:48.7706", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00243#" } { "timestamp": "2026-03-08 05:39:48.7706", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00243" } { "timestamp": "2026-03-08 05:39:48.7706", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:39:48.7706", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:39:48.7706", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:39:48.7706", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:39:48.7706", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:39:48.9187", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00243\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00243\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624064,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:39:48.917Z\",\"updatedOn\":\"2026-03-08T05:39:48.917Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:39:48.9187", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:39:48.9187", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:39:48.9187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:39:48.9264", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:39:48.9264", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00243\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:39:49.0112", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:39:49.0112", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:39:49.0112", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:39:49.0112", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:40:04.1692", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:40:04.1692", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 05:40:04.1768", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:40:04.1768", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 05:40:04.1768", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 05:40:04.1768", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:40:04.1768", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:40:04.1768", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:40:04.1768", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:40:04.1768", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:40:04.1768", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:40:04.1768", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:40:04.1768", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 05:40:04.1768", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 05:40:04.1768", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 05:40:04.2010", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:40:04.7391", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:40:04.7391", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 05:40:04.7391", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 05:40:04.7571", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:40:05.2830", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:40:05.2870", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 05:40:05.2870", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 05:40:05.2870", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:40:05.8900", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:40:05.8900", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:40:05.8945", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:40:05.8945", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:40:05.8945", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:40:05.8945", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:40:05.8945", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 05:40:05.8945", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 05:40:05.8945", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 05:40:05.8945", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 05:40:05.8945", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:40:05.8945", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:43:04.1933", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:43:04.1933", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 05:43:04.1933", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:43:04.1933", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 05:43:04.1933", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 05:43:04.1933", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:43:04.1933", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:43:04.1933", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:43:04.1933", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:43:04.1933", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:43:04.1933", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:43:04.1933", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:43:04.1933", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 05:43:04.2045", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 05:43:04.2045", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 05:43:04.2192", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:43:04.7360", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:43:04.7360", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 05:43:04.7360", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 05:43:04.7540", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:43:05.2861", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:43:05.2861", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 05:43:05.2861", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 05:43:05.3068", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:43:05.8626", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:43:05.8626", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:43:05.8626", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:43:05.8626", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:43:05.8626", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:43:05.8626", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:43:05.8626", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 05:43:05.8626", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 05:43:05.8626", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 05:43:05.8626", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 05:43:05.8776", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:43:05.8776", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:46:04.2760", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:46:04.2760", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 05:46:04.2896", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:46:04.2896", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 05:46:04.2896", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 05:46:04.2896", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:46:04.2896", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:46:04.2896", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:46:04.2896", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:46:04.2896", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:46:04.2896", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:46:04.2896", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:46:04.2896", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 05:46:04.2953", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 05:46:04.2953", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 05:46:04.3264", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:46:04.8690", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:46:04.8690", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 05:46:04.8727", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 05:46:04.8727", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:46:05.4502", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:46:05.4502", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 05:46:05.4671", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 05:46:05.5140", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:46:06.1391", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:46:06.1391", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:46:06.1391", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:46:06.1391", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:46:06.1391", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:46:06.1391", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:46:06.1391", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 05:46:06.1391", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 05:46:06.1391", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 05:46:06.1533", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 05:46:06.1533", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:46:06.1533", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:49:04.2509", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:49:04.2509", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 05:49:04.2509", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:49:04.2509", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 05:49:04.2595", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 05:49:04.2595", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:49:04.2595", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:49:04.2595", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:49:04.2595", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:49:04.2595", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:49:04.2595", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:49:04.2595", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:49:04.2595", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 05:49:04.2595", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 05:49:04.2768", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 05:49:04.3275", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:49:04.8862", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:49:04.8862", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 05:49:04.8862", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 05:49:04.9456", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:49:05.5447", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:49:05.5447", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 05:49:05.5447", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 05:49:05.5742", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:49:06.1874", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:49:06.1874", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:49:06.1874", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:49:06.1874", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:49:06.1874", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:49:06.1874", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:49:06.1874", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 05:49:06.1874", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 05:49:06.1874", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 05:49:06.2065", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 05:49:06.2165", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:49:06.2165", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:52:04.6333", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:52:04.6333", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 05:52:04.6333", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:52:04.6333", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 05:52:04.6333", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 05:52:04.6333", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:52:04.6333", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:52:04.6333", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:52:04.6333", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:52:04.6333", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:52:04.6333", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:52:04.6333", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:52:04.6333", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 05:52:04.6333", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 05:52:04.6333", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 05:52:04.6539", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:52:05.2239", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:52:05.2299", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 05:52:05.2299", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 05:52:05.2796", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:52:05.8799", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:52:05.8868", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 05:52:05.8868", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 05:52:05.9519", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:52:06.6087", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:52:06.6087", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:52:06.6087", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:52:06.6087", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:52:06.6087", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:52:06.6087", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:52:06.6087", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 05:52:06.6087", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 05:52:06.6155", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 05:52:06.6155", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 05:52:06.6155", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:52:06.6155", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:50.9091", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:50.9095", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21978\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:54:50.9095", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:50.9095", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:50.9095", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00020#" } { "timestamp": "2026-03-08 05:54:50.9095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00020" } { "timestamp": "2026-03-08 05:54:50.9504", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:50.9504", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:50.9504", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:50.9504", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:50.9504", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:51.0819", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00020\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624066,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:51.080Z\",\"updatedOn\":\"2026-03-08T05:54:51.080Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:51.0819", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:51.0819", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:51.0819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:51.1347", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:51.1347", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00020\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:51.2255", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:51.2255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:51.2255", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:51.2255", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:51.2255", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:51.2255", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22015\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00279\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:54:51.2392", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:51.2392", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:51.2392", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00279#" } { "timestamp": "2026-03-08 05:54:51.2392", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00279" } { "timestamp": "2026-03-08 05:54:51.2732", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:51.2732", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:51.2732", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:51.2732", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:51.2732", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:51.3656", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00279\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00279\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624068,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:51.364Z\",\"updatedOn\":\"2026-03-08T05:54:51.364Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:51.3656", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:51.3656", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:51.3656", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:51.3861", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:51.3861", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00279\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:51.4772", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:51.4772", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:51.4772", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:51.4772", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:51.4772", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:51.4772", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22121\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00073\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:54:51.4909", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:51.4909", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:51.4909", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00073#" } { "timestamp": "2026-03-08 05:54:51.4909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00073" } { "timestamp": "2026-03-08 05:54:51.5245", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:51.5245", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:51.5245", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:51.5245", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:51.5245", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:51.6240", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00073\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00073\\n
\\n Description:<\/b> TEST\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624070,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:51.622Z\",\"updatedOn\":\"2026-03-08T05:54:51.622Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:51.6240", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:51.6240", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:51.6240", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:51.6429", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:51.6429", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00073\"},{\"type\":\"text\",\"text\":\"TEST\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:51.7306", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:51.7306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:51.7306", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:51.7306", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:51.7306", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:51.7306", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22135\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00064\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:54:51.7442", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:51.7442", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:51.7442", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00064#" } { "timestamp": "2026-03-08 05:54:51.7442", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00064" } { "timestamp": "2026-03-08 05:54:51.7651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:51.7651", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:51.7651", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:51.7651", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:51.7651", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:51.8531", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00064\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00064\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624072,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:51.852Z\",\"updatedOn\":\"2026-03-08T05:54:51.852Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:51.8531", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:51.8531", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:51.8531", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:51.8531", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:51.8531", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00064\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:51.9494", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:51.9494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:51.9494", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:51.9494", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:51.9494", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:51.9494", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00068\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:54:51.9576", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:51.9576", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:51.9576", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00068#" } { "timestamp": "2026-03-08 05:54:51.9576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00068" } { "timestamp": "2026-03-08 05:54:51.9576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:51.9576", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:51.9576", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:51.9576", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:51.9576", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:52.0541", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00068\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00068\\n
\\n Description:<\/b> Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624074,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:52.053Z\",\"updatedOn\":\"2026-03-08T05:54:52.053Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:52.0541", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:52.0541", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:52.0541", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:52.0744", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:52.0744", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00068\"},{\"type\":\"text\",\"text\":\"Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:52.1616", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:52.1616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:52.1616", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:52.1616", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:52.1616", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:52.1616", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22151\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00072\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:54:52.1616", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:52.1616", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:52.1616", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00072#" } { "timestamp": "2026-03-08 05:54:52.1616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00072" } { "timestamp": "2026-03-08 05:54:52.1988", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:52.1988", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:52.1988", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:52.1988", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:52.1988", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:52.2874", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00072\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00072\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Web user\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624076,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:52.286Z\",\"updatedOn\":\"2026-03-08T05:54:52.286Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:52.2874", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:52.2874", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:52.2874", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:52.3168", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:52.3168", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00072\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Web user\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:52.4040", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:52.4040", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:52.4040", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:52.4040", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:52.4040", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:52.4040", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22184\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:54:52.4119", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:52.4119", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:52.4119", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00078#" } { "timestamp": "2026-03-08 05:54:52.4119", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00078" } { "timestamp": "2026-03-08 05:54:52.4447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:52.4447", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:52.4447", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:52.4447", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:52.4447", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:52.5329", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00078\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00078\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624078,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:52.532Z\",\"updatedOn\":\"2026-03-08T05:54:52.532Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:52.5329", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:52.5329", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:52.5329", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:52.5688", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:52.5688", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00078\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:52.6560", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:52.6560", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:52.6560", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:52.6560", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:52.6560", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:52.6560", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22233\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00043\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:54:52.6763", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:52.6763", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:52.6763", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00043#" } { "timestamp": "2026-03-08 05:54:52.6763", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00043" } { "timestamp": "2026-03-08 05:54:52.7176", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:52.7176", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:52.7176", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:52.7176", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:52.7176", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:52.8056", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00043\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00043\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624080,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:52.805Z\",\"updatedOn\":\"2026-03-08T05:54:52.805Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:52.8056", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:52.8056", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:52.8056", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:52.8341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:52.8341", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00043\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:52.9201", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:52.9201", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:52.9201", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:52.9201", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:52.9201", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:52.9201", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22275\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:54:52.9278", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:52.9278", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:52.9278", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00001#" } { "timestamp": "2026-03-08 05:54:52.9278", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00001" } { "timestamp": "2026-03-08 05:54:52.9532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:52.9532", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:52.9532", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:52.9532", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:52.9532", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:53.0416", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624082,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:53.040Z\",\"updatedOn\":\"2026-03-08T05:54:53.040Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:53.0416", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:53.0416", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:53.0416", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:53.0749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:53.0749", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:53.1631", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:53.1631", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:53.1631", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:53.1631", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:53.1631", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:53.1631", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22283\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:54:53.1790", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:53.1790", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:53.1790", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00003#" } { "timestamp": "2026-03-08 05:54:53.1790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00003" } { "timestamp": "2026-03-08 05:54:53.2106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:53.2106", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:53.2106", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:53.2106", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:53.2106", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:53.2985", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00003\\n
\\n Description:<\/b> Test notification 08-jan-2025 testttttttt\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624084,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:53.297Z\",\"updatedOn\":\"2026-03-08T05:54:53.297Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:53.2985", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:53.2985", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:53.2985", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:53.3205", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:53.3205", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00003\"},{\"type\":\"text\",\"text\":\"Test notification 08-jan-2025 testttttttt\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:53.4083", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:53.4083", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:53.4091", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:53.4091", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:53.4091", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:53.4091", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22319\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:54:53.4091", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:53.4091", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:53.4091", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/26\/00003#" } { "timestamp": "2026-03-08 05:54:53.4091", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/26\/00003" } { "timestamp": "2026-03-08 05:54:53.4261", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:53.4261", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:53.4261", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:53.4261", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:53.4261", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:53.5140", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624086,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:53.513Z\",\"updatedOn\":\"2026-03-08T05:54:53.513Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:53.5140", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:53.5140", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:53.5140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:53.5380", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:53.5380", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:53.6246", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:53.6246", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:53.6246", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:53.6246", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:53.6246", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:53.6246", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:54:53.6380", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:53.6380", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:53.6380", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00010#" } { "timestamp": "2026-03-08 05:54:53.6380", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00010" } { "timestamp": "2026-03-08 05:54:53.6731", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:53.6731", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:53.6731", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:53.6731", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:53.6731", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:53.7634", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624088,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:53.762Z\",\"updatedOn\":\"2026-03-08T05:54:53.762Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:53.7634", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:53.7634", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:53.7634", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:53.7840", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:53.7845", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:53.8708", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:53.8708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:53.8708", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:53.8708", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:53.8708", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:53.8708", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"26971\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:54:53.8708", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:53.8778", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:53.8778", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00009#" } { "timestamp": "2026-03-08 05:54:53.8778", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00009" } { "timestamp": "2026-03-08 05:54:53.8778", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:53.8778", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:53.8778", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:53.8778", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:53.8778", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:53.9761", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00009\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624090,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:53.974Z\",\"updatedOn\":\"2026-03-08T05:54:53.974Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:53.9761", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:53.9761", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:53.9761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:54.0133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:54.0133", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00009\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:54.1011", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:54.1011", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:54.1011", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:54.1011", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:54.1011", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:54.1011", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47933\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:54:54.1157", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:54.1157", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:54.1157", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00034#" } { "timestamp": "2026-03-08 05:54:54.1157", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00034" } { "timestamp": "2026-03-08 05:54:54.1512", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:54.1512", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:54.1512", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:54.1512", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:54.1512", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:54.2398", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00034\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624092,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:54.238Z\",\"updatedOn\":\"2026-03-08T05:54:54.238Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:54.2398", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:54.2398", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:54.2398", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:54.2594", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:54.2594", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00034\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:54.3477", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:54.3477", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:54.3477", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:54.3477", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:54.3477", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:54.3477", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:54:54.3670", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:54.3670", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:54.3670", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00017#" } { "timestamp": "2026-03-08 05:54:54.3670", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00017" } { "timestamp": "2026-03-08 05:54:54.4079", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:54.4079", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:54.4079", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:54.4079", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:54.4079", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:54.4964", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00017\\n
\\n Description:<\/b> This is action tracker Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624094,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:54.495Z\",\"updatedOn\":\"2026-03-08T05:54:54.495Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:54.4964", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:54.4964", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:54.4964", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:54.5161", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:54.5161", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00017\"},{\"type\":\"text\",\"text\":\"This is action tracker Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:54.6028", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:54.6028", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:54.6028", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:54.6028", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:54.6028", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:54.6028", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47967\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00019\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:54:54.6028", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:54.6028", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:54.6028", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00019#" } { "timestamp": "2026-03-08 05:54:54.6028", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00019" } { "timestamp": "2026-03-08 05:54:54.6404", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:54.6404", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:54.6404", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:54.6404", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:54.6404", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:54.7283", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00019\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00019\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624096,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:54.727Z\",\"updatedOn\":\"2026-03-08T05:54:54.727Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:54.7283", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:54.7283", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:54.7283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:54.7385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:54.7385", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00019\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:54.8256", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:54.8256", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:54.8256", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:54.8256", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:54.8256", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:54.8256", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21798\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00058\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:54:54.8256", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:54.8256", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:54.8256", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00058#" } { "timestamp": "2026-03-08 05:54:54.8311", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00058" } { "timestamp": "2026-03-08 05:54:54.8538", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:54.8538", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:54.8538", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:54.8538", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:54.8538", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:54.9401", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00058\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00058\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624098,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:54.941Z\",\"updatedOn\":\"2026-03-08T05:54:54.941Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:54.9401", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:54.9401", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:54.9401", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:54.9563", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:54.9563", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00058\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:55.0509", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:55.0509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:55.0509", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:55.0509", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:55.0509", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:55.0509", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21920\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:54:55.0509", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:55.0509", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:55.0509", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00007#" } { "timestamp": "2026-03-08 05:54:55.0509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00007" } { "timestamp": "2026-03-08 05:54:55.0862", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:55.0862", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:55.0862", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:55.0862", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:55.0862", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:55.1825", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624100,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:55.179Z\",\"updatedOn\":\"2026-03-08T05:54:55.179Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:55.1825", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:55.1825", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:55.1825", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:55.1938", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:55.1938", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:55.2937", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:55.2937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:55.2937", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:55.2937", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:55.2937", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:55.2937", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00071\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:54:55.3065", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:55.3065", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:55.3065", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00071#" } { "timestamp": "2026-03-08 05:54:55.3065", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00071" } { "timestamp": "2026-03-08 05:54:55.3327", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:55.3327", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:55.3327", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:55.3327", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:55.3327", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:55.4220", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00071\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00071\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624102,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:55.421Z\",\"updatedOn\":\"2026-03-08T05:54:55.421Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:55.4220", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:55.4220", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:55.4220", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:55.4439", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:55.4439", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00071\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:55.5321", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:55.5321", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:55.5321", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:55.5321", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:55.5321", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:55.5321", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:54:55.5402", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:55.5402", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:55.5402", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00007#" } { "timestamp": "2026-03-08 05:54:55.5402", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00007" } { "timestamp": "2026-03-08 05:54:55.5818", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:55.5818", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:55.5818", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:55.5818", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:55.5818", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:55.6702", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624104,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:55.669Z\",\"updatedOn\":\"2026-03-08T05:54:55.669Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:55.6702", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:55.6702", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:55.6702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:55.6967", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:55.6967", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:55.7834", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:55.7834", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:55.7834", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:55.7834", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:55.7848", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:55.7848", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22174\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:54:55.7848", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:55.7848", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:55.7848", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00008#" } { "timestamp": "2026-03-08 05:54:55.7848", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00008" } { "timestamp": "2026-03-08 05:54:55.8224", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:55.8224", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:55.8224", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:55.8224", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:55.8224", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:55.9104", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624106,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:55.910Z\",\"updatedOn\":\"2026-03-08T05:54:55.910Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:55.9104", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:55.9104", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:55.9104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:55.9104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:55.9104", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:56.0069", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:56.0069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:56.0069", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:56.0069", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:56.0069", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:56.0069", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22176\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00075\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:54:56.0069", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:56.0069", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:56.0069", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00075#" } { "timestamp": "2026-03-08 05:54:56.0069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00075" } { "timestamp": "2026-03-08 05:54:56.0287", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:56.0287", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:56.0287", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:56.0287", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:56.0287", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:56.1160", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00075\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00075\\n
\\n Description:<\/b> Leaking gas pipe\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624108,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:56.115Z\",\"updatedOn\":\"2026-03-08T05:54:56.115Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:56.1160", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:56.1160", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:56.1160", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:56.1160", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:56.1160", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00075\"},{\"type\":\"text\",\"text\":\"Leaking gas pipe\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:56.2148", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:56.2148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:56.2148", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:56.2148", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:56.2148", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:56.2148", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22331\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 05:54:56.2148", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:56.2148", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:56.2148", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00003#" } { "timestamp": "2026-03-08 05:54:56.2148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00003" } { "timestamp": "2026-03-08 05:54:56.2295", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:56.2295", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:56.2295", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:56.2295", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:56.2295", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:56.3182", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624110,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:56.317Z\",\"updatedOn\":\"2026-03-08T05:54:56.317Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:56.3182", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:56.3182", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:56.3182", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:56.3182", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:56.3182", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:56.4151", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:56.4151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:56.4151", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:56.4151", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:56.4151", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:56.4151", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:54:56.4151", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:56.4151", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:56.4151", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-08 05:54:56.4151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-08 05:54:56.4339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 05:54:56.4339", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:56.4339", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:56.4339", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:56.4339", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:56.5214", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624112,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:56.521Z\",\"updatedOn\":\"2026-03-08T05:54:56.521Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:56.5214", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:56.5214", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:56.5214", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 05:54:56.5470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 05:54:56.5470", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:56.6338", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:56.6338", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 05:54:56.6338", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:56.6338", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:56.6338", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:56.6338", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:54:56.6338", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:56.6338", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:56.6338", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-08 05:54:56.6338", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-08 05:54:56.6697", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:56.6697", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:56.6697", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:56.6697", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:56.6697", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:56.7576", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624114,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:56.756Z\",\"updatedOn\":\"2026-03-08T05:54:56.756Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:56.7576", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:56.7576", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:56.7576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:56.7576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:56.7576", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:56.8537", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:56.8537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:56.8537", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:56.8537", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:56.8537", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:56.8537", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:54:56.8537", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:56.8537", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:56.8537", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-08 05:54:56.8537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-08 05:54:56.8769", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:56.8769", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:56.8769", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:56.8769", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:56.8779", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:56.9645", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624116,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:56.963Z\",\"updatedOn\":\"2026-03-08T05:54:56.963Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:56.9645", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:56.9645", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:56.9645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:57.0062", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:57.0062", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:57.0931", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:57.0931", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:57.0931", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:57.0931", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:57.0931", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:57.0931", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:54:57.1015", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:57.1015", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:57.1015", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-08 05:54:57.1015", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-08 05:54:57.1767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:57.1767", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:57.1767", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:57.1767", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:57.1767", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:57.2645", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624118,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:57.263Z\",\"updatedOn\":\"2026-03-08T05:54:57.263Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:57.2645", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:57.2645", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:57.2645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:57.2873", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:57.2873", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:57.3751", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:57.3751", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:57.3751", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:57.3751", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:57.3751", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:57.3751", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:54:57.3804", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:57.3804", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:57.3804", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-08 05:54:57.3804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-08 05:54:57.3959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:57.3959", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:57.3959", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:57.3959", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:57.3959", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:57.4822", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624120,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:57.481Z\",\"updatedOn\":\"2026-03-08T05:54:57.481Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:57.4822", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:57.4822", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:57.4822", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:57.4940", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:57.4940", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:57.5819", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:57.5819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:57.5819", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:57.5819", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:57.5819", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:57.5819", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:54:57.5819", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:57.5819", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:57.5819", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-08 05:54:57.5819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-08 05:54:57.6144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:57.6144", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:57.6144", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:57.6144", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:57.6144", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:57.7023", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624122,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:57.701Z\",\"updatedOn\":\"2026-03-08T05:54:57.701Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:57.7023", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:57.7023", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:57.7023", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:57.7149", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:57.7149", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:57.8013", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:57.8013", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:57.8013", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:57.8013", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:57.8013", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:57.8013", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:54:57.8013", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:57.8013", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:57.8013", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-08 05:54:57.8013", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-08 05:54:57.8198", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:57.8198", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:57.8198", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:57.8198", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:57.8198", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:57.9071", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624124,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:57.906Z\",\"updatedOn\":\"2026-03-08T05:54:57.906Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:57.9071", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:57.9071", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:57.9071", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:57.9356", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:57.9356", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:58.0225", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:58.0225", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:58.0225", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:58.0225", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:58.0225", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:58.0225", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:54:58.0225", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:58.0225", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:58.0344", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-08 05:54:58.0344", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-08 05:54:58.0665", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:58.0665", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:58.0665", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:58.0665", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:58.0665", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:58.1562", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624126,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:58.155Z\",\"updatedOn\":\"2026-03-08T05:54:58.155Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:58.1562", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:58.1562", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:58.1562", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:58.1712", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:58.1712", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:58.2579", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:58.2579", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:58.2579", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:58.2579", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:58.2579", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:58.2579", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:54:58.2579", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:58.2579", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:58.2579", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-08 05:54:58.2579", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-08 05:54:58.2771", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:58.2771", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:58.2771", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:58.2771", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:58.2771", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:58.3645", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624128,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:58.363Z\",\"updatedOn\":\"2026-03-08T05:54:58.363Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:58.3645", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:58.3645", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:58.3645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:58.3645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:58.3782", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:58.4649", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:58.4649", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:58.4649", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:58.4649", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:58.4649", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:58.4649", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:54:58.4649", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:58.4649", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:58.4649", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-08 05:54:58.4719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-08 05:54:58.4948", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:58.4948", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:58.4948", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:58.4948", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:58.4948", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:58.5833", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624130,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:58.582Z\",\"updatedOn\":\"2026-03-08T05:54:58.582Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:58.5833", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:58.5833", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:58.5833", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:58.5833", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:58.5833", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:58.6822", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:58.6822", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:58.6822", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:58.6822", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:58.6822", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:58.6822", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:54:58.6822", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:58.6822", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:58.6822", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-08 05:54:58.6822", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-08 05:54:58.6963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:58.6963", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:58.6963", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:58.6963", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:58.6963", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:58.7857", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624132,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:58.784Z\",\"updatedOn\":\"2026-03-08T05:54:58.784Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:58.7857", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:58.7857", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:58.7857", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:58.7857", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:58.7857", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:58.9048", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:58.9048", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:58.9048", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:58.9048", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:58.9048", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:58.9048", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:54:58.9112", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:58.9112", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:58.9112", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-08 05:54:58.9112", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-08 05:54:58.9429", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:58.9429", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:58.9429", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:58.9429", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:58.9429", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:59.0360", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624134,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:59.034Z\",\"updatedOn\":\"2026-03-08T05:54:59.034Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:59.0360", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:59.0360", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:59.0360", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:59.0360", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:59.0360", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:59.1423", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:59.1423", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:59.1423", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:59.1423", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:59.1434", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:59.1434", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:54:59.1434", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:59.1434", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:59.1434", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-08 05:54:59.1434", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-08 05:54:59.1720", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 05:54:59.1720", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:59.1720", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:59.1720", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:59.1720", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:59.2619", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624136,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:59.261Z\",\"updatedOn\":\"2026-03-08T05:54:59.261Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:59.2619", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:59.2619", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:59.2619", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 05:54:59.2790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 05:54:59.2790", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:59.3659", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:59.3659", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 05:54:59.3659", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:59.3659", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:59.3659", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:59.3659", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:54:59.3659", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:59.3659", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:59.3659", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-08 05:54:59.3781", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-08 05:54:59.3781", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 05:54:59.3781", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:59.3781", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:59.3937", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:59.3937", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:59.4790", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624138,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:59.479Z\",\"updatedOn\":\"2026-03-08T05:54:59.479Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:59.4790", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:59.4790", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:59.4790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 05:54:59.4888", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 05:54:59.4888", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:59.5745", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:59.5745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 05:54:59.5745", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:59.5745", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:59.5745", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:59.5745", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18720\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:54:59.5745", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:59.5812", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:59.5812", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00031#" } { "timestamp": "2026-03-08 05:54:59.5812", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00031" } { "timestamp": "2026-03-08 05:54:59.5812", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:59.5812", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:59.5812", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:59.5812", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:59.5812", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:59.6847", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00031\\n
\\n Description:<\/b> Safety issue found in hyderabad\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624140,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:59.684Z\",\"updatedOn\":\"2026-03-08T05:54:59.684Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:59.6847", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:59.6847", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:59.6847", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:59.7021", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:59.7021", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00031\"},{\"type\":\"text\",\"text\":\"Safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:54:59.7887", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:54:59.7887", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:54:59.7887", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:59.7887", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:54:59.7887", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:54:59.7887", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:54:59.8074", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:54:59.8074", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:54:59.8074", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00005#" } { "timestamp": "2026-03-08 05:54:59.8074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00005" } { "timestamp": "2026-03-08 05:54:59.8372", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:54:59.8372", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:54:59.8372", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:54:59.8372", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:54:59.8372", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:54:59.9266", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624142,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:54:59.925Z\",\"updatedOn\":\"2026-03-08T05:54:59.925Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:54:59.9266", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:54:59.9266", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:54:59.9266", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:54:59.9266", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:54:59.9266", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:55:00.0262", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:55:00.0262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:55:00.0262", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:55:00.0262", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:55:00.0262", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:55:00.0262", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18728\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00032\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:55:00.0262", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:55:00.0262", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:55:00.0344", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00032#" } { "timestamp": "2026-03-08 05:55:00.0344", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00032" } { "timestamp": "2026-03-08 05:55:00.0344", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:55:00.0344", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:55:00.0344", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:55:00.0344", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:55:00.0344", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:55:00.1352", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00032\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00032\\n
\\n Description:<\/b> Safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624144,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:55:00.134Z\",\"updatedOn\":\"2026-03-08T05:55:00.134Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:55:00.1352", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:55:00.1352", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:55:00.1352", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:55:00.1511", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:55:00.1511", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00032\"},{\"type\":\"text\",\"text\":\"Safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:55:00.2395", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:55:00.2395", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:55:00.2395", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:55:00.2395", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:55:00.2395", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:55:00.2395", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:55:00.2395", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:55:00.2395", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:55:00.2395", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00006#" } { "timestamp": "2026-03-08 05:55:00.2395", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00006" } { "timestamp": "2026-03-08 05:55:00.2681", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:55:00.2681", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:55:00.2686", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:55:00.2686", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:55:00.2686", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:55:00.3559", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624146,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:55:00.355Z\",\"updatedOn\":\"2026-03-08T05:55:00.355Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:55:00.3559", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:55:00.3559", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:55:00.3559", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:55:00.3708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:55:00.3708", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:55:00.4576", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:55:00.4576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:55:00.4576", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:55:00.4576", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:55:00.4576", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:55:00.4576", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18733\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:55:00.4721", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:55:00.4721", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:55:00.4721", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00033#" } { "timestamp": "2026-03-08 05:55:00.4721", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00033" } { "timestamp": "2026-03-08 05:55:00.4721", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:55:00.4721", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:55:00.4721", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:55:00.4721", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:55:00.4721", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:55:00.5687", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00033\\n
\\n Description:<\/b> safety issue found in hyderabad\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624148,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:55:00.568Z\",\"updatedOn\":\"2026-03-08T05:55:00.568Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:55:00.5687", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:55:00.5687", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:55:00.5687", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:55:00.5830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:55:00.5830", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:55:00.6707", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:55:00.6707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:55:00.6707", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:55:00.6707", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:55:00.6707", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:55:00.6707", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:55:00.6761", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:55:00.6761", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:55:00.6761", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00013#" } { "timestamp": "2026-03-08 05:55:00.6761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00013" } { "timestamp": "2026-03-08 05:55:00.6918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:55:00.6918", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:55:00.6918", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:55:00.6918", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:55:00.6918", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:55:00.7806", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00013\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624150,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:55:00.779Z\",\"updatedOn\":\"2026-03-08T05:55:00.779Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:55:00.7806", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:55:00.7806", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:55:00.7806", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:55:00.8004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:55:00.8004", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00013\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:55:00.8878", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:55:00.8878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:55:00.8878", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:55:00.8878", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:55:00.8878", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:55:00.8878", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18735\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:55:00.8933", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:55:00.8933", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:55:00.8933", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00034#" } { "timestamp": "2026-03-08 05:55:00.8933", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00034" } { "timestamp": "2026-03-08 05:55:00.8933", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:55:00.8933", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:55:00.8933", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:55:00.9090", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:55:00.9090", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:55:00.9959", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00034\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624152,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:55:00.995Z\",\"updatedOn\":\"2026-03-08T05:55:00.995Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:55:00.9959", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:55:00.9959", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:55:00.9959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:55:01.0285", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:55:01.0285", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00034\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:55:01.1147", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:55:01.1147", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:55:01.1147", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:55:01.1147", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:55:01.1299", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:55:01.1299", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18737\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:55:01.1299", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:55:01.1299", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:55:01.1299", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00036#" } { "timestamp": "2026-03-08 05:55:01.1299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00036" } { "timestamp": "2026-03-08 05:55:01.1708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:55:01.1708", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:55:01.1708", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:55:01.1708", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:55:01.1708", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:55:01.2613", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00036\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624154,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:55:01.261Z\",\"updatedOn\":\"2026-03-08T05:55:01.261Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:55:01.2613", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:55:01.2613", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:55:01.2613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:55:01.2711", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:55:01.2711", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00036\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:55:01.3582", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:55:01.3582", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:55:01.3582", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:55:01.3582", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:55:01.3582", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:55:01.3582", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18738\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:55:01.3645", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:55:01.3645", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:55:01.3645", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00037#" } { "timestamp": "2026-03-08 05:55:01.3645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00037" } { "timestamp": "2026-03-08 05:55:01.3824", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:55:01.3824", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:55:01.3824", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:55:01.3824", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:55:01.3824", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:55:01.4695", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00037\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624156,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:55:01.468Z\",\"updatedOn\":\"2026-03-08T05:55:01.468Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:55:01.4695", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:55:01.4695", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:55:01.4695", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:55:01.4852", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:55:01.4852", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00037\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:55:01.5733", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:55:01.5733", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:55:01.5733", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:55:01.5733", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:55:01.5733", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:55:01.5733", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18807\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:55:01.5733", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:55:01.5733", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:55:01.5733", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00013#" } { "timestamp": "2026-03-08 05:55:01.5733", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00013" } { "timestamp": "2026-03-08 05:55:01.5897", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:55:01.5897", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:55:01.5897", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:55:01.5897", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:55:01.5897", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:55:01.6766", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624158,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:55:01.677Z\",\"updatedOn\":\"2026-03-08T05:55:01.677Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:55:01.6766", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:55:01.6766", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:55:01.6766", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:55:01.7015", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:55:01.7015", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:55:01.7986", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:55:01.7986", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:55:01.7986", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:55:01.7996", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:55:01.7996", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:55:01.7996", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18868\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00025\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:55:01.7996", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:55:01.7996", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:55:01.7996", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00025#" } { "timestamp": "2026-03-08 05:55:01.7996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00025" } { "timestamp": "2026-03-08 05:55:01.8338", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:55:01.8338", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:55:01.8338", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:55:01.8338", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:55:01.8338", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:55:01.9269", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00025\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00025\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624160,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:55:01.926Z\",\"updatedOn\":\"2026-03-08T05:55:01.926Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:55:01.9269", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:55:01.9269", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:55:01.9269", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:55:01.9269", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:55:01.9269", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00025\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:55:02.0295", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:55:02.0295", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:55:02.0295", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:55:02.0295", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:55:02.0295", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:55:02.0295", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:55:02.0360", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:55:02.0360", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:55:02.0360", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-08 05:55:02.0360", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-08 05:55:02.0577", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 05:55:02.0577", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:55:02.0577", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:55:02.0577", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:55:02.0577", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:55:02.1486", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624162,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:55:02.147Z\",\"updatedOn\":\"2026-03-08T05:55:02.147Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:55:02.1486", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:55:02.1486", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:55:02.1486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 05:55:02.1631", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 05:55:02.1631", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:55:02.2542", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:55:02.2542", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 05:55:02.2542", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:55:02.2542", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:55:02.2542", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:55:02.2542", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 05:55:02.2542", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:55:02.2542", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:55:02.2542", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-08 05:55:02.2542", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-08 05:55:02.2691", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 05:55:02.2691", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 05:55:02.2691", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 05:55:02.2691", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 05:55:02.2691", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 05:55:02.3563", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624164,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T05:55:02.356Z\",\"updatedOn\":\"2026-03-08T05:55:02.356Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 05:55:02.3563", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 05:55:02.3563", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 05:55:02.3563", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 05:55:02.3678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 05:55:02.3678", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 05:55:02.4587", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 05:55:02.4587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 05:55:02.4587", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 05:55:02.4587", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:55:04.3834", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:55:04.3834", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 05:55:04.3834", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:55:04.3834", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 05:55:04.3834", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 05:55:04.3834", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:55:04.3834", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:55:04.3834", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:55:04.3834", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:55:04.3834", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:55:04.3834", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:55:04.3937", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:55:04.3937", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 05:55:04.3937", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 05:55:04.4151", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 05:55:04.4584", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:55:05.0044", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:55:05.0044", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 05:55:05.0044", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 05:55:05.0393", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:55:05.6110", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:55:05.6148", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 05:55:05.6148", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 05:55:05.6820", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:55:06.2914", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:55:06.2914", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:55:06.2914", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:55:06.2914", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:55:06.2914", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:55:06.2914", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:55:06.2914", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 05:55:06.2914", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 05:55:06.2914", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 05:55:06.3039", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 05:55:06.3039", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:55:06.3039", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 05:58:04.2727", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 05:58:04.2727", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 05:58:04.2727", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 05:58:04.2727", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 05:58:04.2727", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 05:58:04.2727", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:58:04.2727", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:58:04.2727", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:58:04.2727", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:58:04.2727", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:58:04.2727", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:58:04.2727", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 05:58:04.2807", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 05:58:04.2807", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 05:58:04.2807", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 05:58:04.3423", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:58:04.9101", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:58:04.9101", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 05:58:04.9101", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 05:58:04.9538", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:58:05.5301", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:58:05.5349", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 05:58:05.5349", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 05:58:05.5742", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 05:58:06.2055", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 05:58:06.2055", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 05:58:06.2055", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:58:06.2055", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 05:58:06.2055", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 05:58:06.2055", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 05:58:06.2055", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 05:58:06.2055", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 05:58:06.2055", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 05:58:06.2055", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 05:58:06.2232", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 05:58:06.2232", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:01:04.2341", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:01:04.2341", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 06:01:04.2341", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:01:04.2341", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 06:01:04.2341", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 06:01:04.2341", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:01:04.2341", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:01:04.2341", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:01:04.2341", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:01:04.2341", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:01:04.2341", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:01:04.2341", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:01:04.2463", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 06:01:04.2463", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 06:01:04.2463", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 06:01:04.2699", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:01:04.8253", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:01:04.8253", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 06:01:04.8253", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 06:01:04.8902", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:01:05.4597", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:01:05.4597", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 06:01:05.4686", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 06:01:05.4977", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:01:06.0758", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:01:06.0758", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:01:06.0758", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:01:06.0758", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:01:06.0758", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:01:06.0758", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:01:06.0758", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 06:01:06.0758", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 06:01:06.0758", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 06:01:06.0758", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 06:01:06.0758", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:01:06.0758", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:04:04.2637", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:04:04.2637", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 06:04:04.2637", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:04:04.2637", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 06:04:04.2637", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 06:04:04.2637", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:04:04.2637", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:04:04.2637", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:04:04.2742", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:04:04.2742", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:04:04.2742", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:04:04.2742", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:04:04.2742", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 06:04:04.2742", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 06:04:04.2742", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 06:04:04.3181", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:04:04.8733", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:04:04.8733", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 06:04:04.8733", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 06:04:04.8974", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:04:05.4589", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:04:05.4646", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 06:04:05.4646", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 06:04:05.4898", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:04:06.0853", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:04:06.0873", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:04:06.0873", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:04:06.0873", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:04:06.0873", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:04:06.0873", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:04:06.0873", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 06:04:06.0873", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 06:04:06.0873", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 06:04:06.1078", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 06:04:06.1078", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:04:06.1078", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:07:04.4070", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:07:04.4070", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 06:07:04.4202", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:07:04.4202", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 06:07:04.4202", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 06:07:04.4202", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:07:04.4202", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:07:04.4202", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:07:04.4202", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:07:04.4202", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:07:04.4202", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:07:04.4202", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:07:04.4202", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 06:07:04.4202", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 06:07:04.4309", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 06:07:04.4684", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:07:05.0120", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:07:05.0120", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 06:07:05.0120", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 06:07:05.0480", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:07:05.6145", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:07:05.6206", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 06:07:05.6206", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 06:07:05.6707", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:07:06.2897", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:07:06.2897", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:07:06.2897", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:07:06.2897", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:07:06.2897", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:07:06.2897", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:07:06.2897", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 06:07:06.2897", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 06:07:06.2897", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 06:07:06.3089", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 06:07:06.3089", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:07:06.3089", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:09:48.8633", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:09:48.8633", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48035\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 06:09:48.8633", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:09:48.8633", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:48.8633", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00016#" } { "timestamp": "2026-03-08 06:09:48.8633", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00016" } { "timestamp": "2026-03-08 06:09:48.8785", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 06:09:48.8785", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:09:48.8785", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:09:48.8785", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:09:48.8785", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:09:49.0277", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00016\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> customer creator complain\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624166,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:09:49.025Z\",\"updatedOn\":\"2026-03-08T06:09:49.025Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:09:49.0277", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:09:49.0277", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:09:49.0277", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 06:09:49.0361", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 06:09:49.0361", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00016\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"customer creator complain\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:09:49.1238", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:09:49.1238", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 06:09:49.1238", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:49.1238", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:09:49.1238", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:09:49.1238", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22143\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00070\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:09:49.1294", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:09:49.1294", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:49.1294", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00070#" } { "timestamp": "2026-03-08 06:09:49.1294", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00070" } { "timestamp": "2026-03-08 06:09:49.1294", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:09:49.1294", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:09:49.1294", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:09:49.1294", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:09:49.1294", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:09:49.2276", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00070\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00070\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624168,\"createdOn\":\"2026-03-08T06:09:49.227Z\",\"updatedOn\":\"2026-03-08T06:09:49.227Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:09:49.2276", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:09:49.2276", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:09:49.2276", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:09:49.2419", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:09:49.2419", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00070\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:09:49.3261", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:09:49.3261", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:09:49.3261", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:49.3261", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:09:49.3261", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:09:49.3325", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47932\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:09:49.3325", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:09:49.3325", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:49.3325", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00016#" } { "timestamp": "2026-03-08 06:09:49.3325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00016" } { "timestamp": "2026-03-08 06:09:49.3498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:09:49.3498", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:09:49.3498", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:09:49.3498", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:09:49.3498", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:09:49.4428", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00016\\n
\\n Description:<\/b> This Is Task Description - Task\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624170,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:09:49.442Z\",\"updatedOn\":\"2026-03-08T06:09:49.442Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:09:49.4428", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:09:49.4428", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:09:49.4428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:09:49.4566", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:09:49.4566", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00016\"},{\"type\":\"text\",\"text\":\"This Is Task Description - Task\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:09:49.5417", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:09:49.5417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:09:49.5417", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:49.5417", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:09:49.5417", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:09:49.5417", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47931\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00015\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:09:49.5528", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:09:49.5528", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:49.5528", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00015#" } { "timestamp": "2026-03-08 06:09:49.5528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00015" } { "timestamp": "2026-03-08 06:09:49.5528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:09:49.5528", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:09:49.5528", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:09:49.5528", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:09:49.5528", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:09:49.6515", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00015\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00015\\n
\\n Description:<\/b> This is Task Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624172,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:09:49.650Z\",\"updatedOn\":\"2026-03-08T06:09:49.650Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:09:49.6515", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:09:49.6515", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:09:49.6515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:09:49.6651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:09:49.6651", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00015\"},{\"type\":\"text\",\"text\":\"This is Task Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:09:49.7460", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:09:49.7460", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:09:49.7535", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:49.7535", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:09:49.7535", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:09:49.7535", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47930\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:09:49.7535", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:09:49.7535", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:49.7535", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00011#" } { "timestamp": "2026-03-08 06:09:49.7535", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00011" } { "timestamp": "2026-03-08 06:09:49.7691", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:09:49.7691", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:09:49.7691", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:09:49.7691", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:09:49.7691", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:09:49.8586", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624174,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:09:49.856Z\",\"updatedOn\":\"2026-03-08T06:09:49.856Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:09:49.8586", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:09:49.8586", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:09:49.8586", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:09:49.8748", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:09:49.8748", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:09:49.9645", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:09:49.9645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:09:49.9645", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:49.9645", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:09:49.9645", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:09:49.9645", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47919\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00014\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:09:49.9740", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:09:49.9740", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:49.9740", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00014#" } { "timestamp": "2026-03-08 06:09:49.9740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00014" } { "timestamp": "2026-03-08 06:09:49.9740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 06:09:49.9740", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:09:49.9740", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:09:49.9740", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:09:49.9740", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:09:50.0745", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00014\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00014\\n
\\n Description:<\/b> Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624176,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:09:50.072Z\",\"updatedOn\":\"2026-03-08T06:09:50.072Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:09:50.0745", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:09:50.0745", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:09:50.0745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 06:09:50.0837", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 06:09:50.0837", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00014\"},{\"type\":\"text\",\"text\":\"Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:09:50.1702", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:09:50.1702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 06:09:50.1702", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:50.1702", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:09:50.1702", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:09:50.1702", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47564\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:09:50.1852", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:09:50.1852", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:50.1852", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00013#" } { "timestamp": "2026-03-08 06:09:50.1852", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00013" } { "timestamp": "2026-03-08 06:09:50.1949", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 06:09:50.1949", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:09:50.1949", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:09:50.1949", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:09:50.1949", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:09:50.2839", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00013\\n
\\n Description:<\/b> 22\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624178,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:09:50.282Z\",\"updatedOn\":\"2026-03-08T06:09:50.282Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:09:50.2839", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:09:50.2853", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:09:50.2853", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 06:09:50.3009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 06:09:50.3009", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00013\"},{\"type\":\"text\",\"text\":\"22\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:09:50.3904", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:09:50.3904", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 06:09:50.3904", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:50.3904", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:09:50.3945", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:09:50.3945", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"32974\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:09:50.3945", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:09:50.3945", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:50.3945", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00011#" } { "timestamp": "2026-03-08 06:09:50.3945", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00011" } { "timestamp": "2026-03-08 06:09:50.4144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:09:50.4144", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:09:50.4144", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:09:50.4144", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:09:50.4144", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:09:50.4975", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Examplewfe\\n
\\n Reported by:<\/b> Partiosh Kumar\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624180,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:09:50.502Z\",\"updatedOn\":\"2026-03-08T06:09:50.502Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:09:50.4975", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:09:50.4975", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:09:50.5051", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:09:50.5051", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:09:50.5051", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Examplewfe\"},{\"type\":\"text\",\"text\":\"Partiosh Kumar\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:09:50.6046", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:09:50.6046", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:09:50.6046", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:50.6046", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:09:50.6046", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:09:50.6046", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23082\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:09:50.6149", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:09:50.6149", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:50.6149", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00017#" } { "timestamp": "2026-03-08 06:09:50.6149", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00017" } { "timestamp": "2026-03-08 06:09:50.6149", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:09:50.6149", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:09:50.6149", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:09:50.6149", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:09:50.6149", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:09:50.7132", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624182,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:09:50.713Z\",\"updatedOn\":\"2026-03-08T06:09:50.713Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:09:50.7132", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:09:50.7132", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:09:50.7132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:09:50.7300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:09:50.7300", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:09:50.8171", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:09:50.8171", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:09:50.8171", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:50.8171", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:09:50.8171", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:09:50.8171", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:09:50.8171", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:09:50.8171", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:50.8171", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00010#" } { "timestamp": "2026-03-08 06:09:50.8171", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00010" } { "timestamp": "2026-03-08 06:09:50.8377", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:09:50.8377", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:09:50.8377", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:09:50.8377", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:09:50.8377", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:09:50.9272", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624184,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:09:50.925Z\",\"updatedOn\":\"2026-03-08T06:09:50.925Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:09:50.9272", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:09:50.9272", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:09:50.9272", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:09:50.9417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:09:50.9417", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:09:51.0325", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:09:51.0325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:09:51.0325", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:51.0325", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:09:51.0342", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:09:51.0342", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22310\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:09:51.0342", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:09:51.0342", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:51.0342", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00008#" } { "timestamp": "2026-03-08 06:09:51.0342", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00008" } { "timestamp": "2026-03-08 06:09:51.0507", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:09:51.0507", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:09:51.0507", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:09:51.0507", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:09:51.0507", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:09:51.1321", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624186,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:09:51.138Z\",\"updatedOn\":\"2026-03-08T06:09:51.138Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:09:51.1321", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:09:51.1321", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:09:51.1321", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:09:51.1517", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:09:51.1517", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:09:51.2438", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:09:51.2438", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:09:51.2438", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:51.2438", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:09:51.2438", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:09:51.2438", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22309\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:09:51.2532", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:09:51.2532", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:51.2532", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00007#" } { "timestamp": "2026-03-08 06:09:51.2532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00007" } { "timestamp": "2026-03-08 06:09:51.2532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:09:51.2532", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:09:51.2532", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:09:51.2532", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:09:51.2532", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:09:51.3500", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624188,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:09:51.348Z\",\"updatedOn\":\"2026-03-08T06:09:51.348Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:09:51.3500", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:09:51.3500", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:09:51.3500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:09:51.3633", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:09:51.3633", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:09:51.4536", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:09:51.4536", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:09:51.4536", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:51.4536", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:09:51.4536", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:09:51.4536", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22279\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:09:51.4623", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:09:51.4623", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:51.4623", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00001#" } { "timestamp": "2026-03-08 06:09:51.4623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00001" } { "timestamp": "2026-03-08 06:09:51.4724", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:09:51.4724", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:09:51.4724", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:09:51.4724", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:09:51.4724", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:09:51.5604", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624190,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:09:51.559Z\",\"updatedOn\":\"2026-03-08T06:09:51.559Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:09:51.5604", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:09:51.5604", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:09:51.5604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:09:51.5838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:09:51.5838", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:09:51.6721", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:09:51.6721", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:09:51.6721", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:51.6721", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:09:51.6721", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:09:51.6721", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21189\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:09:51.6786", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:09:51.6786", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:51.6786", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00038#" } { "timestamp": "2026-03-08 06:09:51.6786", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00038" } { "timestamp": "2026-03-08 06:09:51.6906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:09:51.6906", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:09:51.6906", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:09:51.6906", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:09:51.6906", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:09:51.7776", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00038\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624192,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:09:51.778Z\",\"updatedOn\":\"2026-03-08T06:09:51.778Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:09:51.7776", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:09:51.7776", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:09:51.7776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:09:51.7883", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:09:51.7883", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00038\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:09:51.8760", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:09:51.8760", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:09:51.8760", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:51.8760", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:09:51.8760", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:09:51.8760", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:09:51.8814", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:09:51.8814", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:51.8814", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00013#" } { "timestamp": "2026-03-08 06:09:51.8814", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00013" } { "timestamp": "2026-03-08 06:09:51.9010", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:09:51.9010", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:09:51.9010", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:09:51.9010", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:09:51.9010", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:09:51.9944", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624194,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:09:51.993Z\",\"updatedOn\":\"2026-03-08T06:09:51.993Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:09:51.9944", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:09:51.9944", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:09:51.9944", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:09:52.0034", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:09:52.0034", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:09:52.0916", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:09:52.0916", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:09:52.0916", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:52.0916", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:09:52.0916", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:09:52.0916", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18885\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:09:52.0972", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:09:52.0972", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:52.0972", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00033#" } { "timestamp": "2026-03-08 06:09:52.0972", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00033" } { "timestamp": "2026-03-08 06:09:52.0972", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:09:52.0972", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:09:52.0972", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:09:52.0972", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:09:52.0972", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:09:52.1956", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00033\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624196,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:09:52.196Z\",\"updatedOn\":\"2026-03-08T06:09:52.196Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:09:52.1956", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:09:52.1956", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:09:52.1956", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:09:52.2066", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:09:52.2066", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:09:52.2954", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:09:52.2954", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:09:52.2954", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:52.2954", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:09:52.2954", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:09:52.2954", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18884\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:09:52.3004", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:09:52.3004", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:52.3004", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00029#" } { "timestamp": "2026-03-08 06:09:52.3004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00029" } { "timestamp": "2026-03-08 06:09:52.3004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:09:52.3004", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:09:52.3004", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:09:52.3004", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:09:52.3004", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:09:52.3984", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624198,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:09:52.397Z\",\"updatedOn\":\"2026-03-08T06:09:52.397Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:09:52.3984", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:09:52.3984", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:09:52.3984", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:09:52.4104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:09:52.4104", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:09:52.4984", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:09:52.4984", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:09:52.4984", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:52.4984", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:09:52.4984", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:09:52.4984", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18881\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:09:52.5029", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:09:52.5029", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:52.5029", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00028#" } { "timestamp": "2026-03-08 06:09:52.5029", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00028" } { "timestamp": "2026-03-08 06:09:52.5029", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:09:52.5029", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:09:52.5029", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:09:52.5029", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:09:52.5029", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:09:52.6027", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624200,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:09:52.601Z\",\"updatedOn\":\"2026-03-08T06:09:52.601Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:09:52.6027", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:09:52.6027", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:09:52.6027", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:09:52.6222", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:09:52.6222", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:09:52.7284", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:09:52.7284", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:09:52.7284", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:52.7284", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:09:52.7284", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:09:52.7284", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18740\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:09:52.7284", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:09:52.7284", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:52.7284", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00038#" } { "timestamp": "2026-03-08 06:09:52.7284", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00038" } { "timestamp": "2026-03-08 06:09:52.7478", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:09:52.7478", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:09:52.7478", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:09:52.7478", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:09:52.7478", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:09:52.8393", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00038\\n
\\n Description:<\/b> safety issue found\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624202,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:09:52.837Z\",\"updatedOn\":\"2026-03-08T06:09:52.837Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:09:52.8393", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:09:52.8393", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:09:52.8393", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:09:52.8504", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:09:52.8504", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00038\"},{\"type\":\"text\",\"text\":\"safety issue found\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:09:52.9503", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:09:52.9503", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:09:52.9503", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:52.9503", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:09:52.9503", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:09:52.9503", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48022\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:09:52.9503", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:09:52.9558", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:52.9558", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00036#" } { "timestamp": "2026-03-08 06:09:52.9558", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00036" } { "timestamp": "2026-03-08 06:09:52.9827", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:09:52.9827", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:09:52.9827", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:09:52.9827", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:09:52.9827", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:09:53.0695", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00036\\n
\\n Description:<\/b> New Ticket\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624204,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:09:53.069Z\",\"updatedOn\":\"2026-03-08T06:09:53.069Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:09:53.0695", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:09:53.0695", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:09:53.0695", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:09:53.0695", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:09:53.0695", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00036\"},{\"type\":\"text\",\"text\":\"New Ticket\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:09:53.1660", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:09:53.1660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:09:53.1660", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:09:53.1660", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:10:04.1675", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:10:04.1675", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 06:10:04.1675", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:10:04.1675", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 06:10:04.1675", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 06:10:04.1675", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:10:04.1675", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:10:04.1675", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:10:04.1675", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:10:04.1675", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:10:04.1675", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:10:04.1743", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:10:04.1743", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 06:10:04.1743", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 06:10:04.1743", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 06:10:04.1743", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:10:04.7233", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:10:04.7233", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 06:10:04.7233", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 06:10:04.7435", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:10:05.3091", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:10:05.3091", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 06:10:05.3164", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 06:10:05.3164", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:10:05.9331", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:10:05.9331", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:10:05.9331", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:10:05.9331", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:10:05.9331", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:10:05.9331", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:10:05.9331", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 06:10:05.9331", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 06:10:05.9331", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 06:10:05.9414", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 06:10:05.9414", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:10:05.9414", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:13:04.1783", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:13:04.1783", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 06:13:04.1783", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:13:04.1783", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 06:13:04.1783", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 06:13:04.1783", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:13:04.1783", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:13:04.1783", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:13:04.1783", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:13:04.1783", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:13:04.1869", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:13:04.1869", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:13:04.1869", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 06:13:04.1869", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 06:13:04.1869", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 06:13:04.2090", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:13:04.7429", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:13:04.7429", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 06:13:04.7429", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 06:13:04.7627", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:13:05.3026", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:13:05.3026", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 06:13:05.3026", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 06:13:05.3351", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:13:05.9559", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:13:05.9559", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:13:05.9559", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:13:05.9559", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:13:05.9559", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:13:05.9559", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:13:05.9559", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 06:13:05.9559", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 06:13:05.9691", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 06:13:05.9691", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 06:13:05.9691", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:13:05.9691", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:16:04.1660", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:16:04.1660", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 06:16:04.1723", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:16:04.1723", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 06:16:04.1723", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 06:16:04.1723", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:16:04.1723", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:16:04.1723", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:16:04.1723", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:16:04.1723", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:16:04.1723", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:16:04.1723", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:16:04.1723", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 06:16:04.1723", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 06:16:04.1723", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 06:16:04.1956", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:16:04.7288", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:16:04.7314", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 06:16:04.7314", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 06:16:04.7468", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:16:05.2801", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:16:05.2801", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 06:16:05.2801", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 06:16:05.2930", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:16:05.8769", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:16:05.8769", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:16:05.8769", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:16:05.8769", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:16:05.8769", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:16:05.8769", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:16:05.8769", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 06:16:05.8769", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 06:16:05.8769", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 06:16:05.8868", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 06:16:05.8868", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:16:05.8868", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:19:04.1941", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:19:04.1941", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 06:19:04.2002", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:19:04.2002", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 06:19:04.2002", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 06:19:04.2002", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:19:04.2002", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:19:04.2002", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:19:04.2002", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:19:04.2002", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:19:04.2002", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:19:04.2002", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:19:04.2002", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 06:19:04.2002", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 06:19:04.2002", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 06:19:04.2208", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:19:04.7388", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:19:04.7388", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 06:19:04.7388", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 06:19:04.7546", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:19:05.3038", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:19:05.3054", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 06:19:05.3054", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 06:19:05.3268", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:19:05.9517", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:19:05.9517", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:19:05.9517", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:19:05.9517", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:19:05.9517", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:19:05.9517", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:19:05.9517", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 06:19:05.9517", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 06:19:05.9630", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 06:19:05.9630", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 06:19:05.9630", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:19:05.9630", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:22:04.1898", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:22:04.1898", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 06:22:04.1999", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:22:04.1999", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 06:22:04.1999", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 06:22:04.1999", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:22:04.1999", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:22:04.1999", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:22:04.1999", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:22:04.1999", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:22:04.1999", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:22:04.1999", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:22:04.1999", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 06:22:04.1999", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 06:22:04.1999", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 06:22:04.2232", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:22:04.7539", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:22:04.7539", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 06:22:04.7581", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 06:22:04.7742", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:22:05.3336", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:22:05.3336", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 06:22:05.3336", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 06:22:05.3336", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:22:05.9216", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:22:05.9216", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:22:05.9216", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:22:05.9216", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:22:05.9216", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:22:05.9216", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:22:05.9216", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 06:22:05.9216", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 06:22:05.9316", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 06:22:05.9316", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 06:22:05.9316", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:22:05.9316", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:24:48.9033", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:24:48.9033", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 06:24:48.9033", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:24:48.9091", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:24:48.9091", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-08 06:24:48.9091", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-08 06:24:48.9091", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:24:48.9091", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:24:48.9091", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:24:48.9091", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:24:48.9091", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:24:49.0557", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624206,\"createdOn\":\"2026-03-08T06:24:49.054Z\",\"updatedOn\":\"2026-03-08T06:24:49.054Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:24:49.0557", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:24:49.0557", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:24:49.0557", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:24:49.0755", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:24:49.0755", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:24:49.1638", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:24:49.1638", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:24:49.1638", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:24:49.1638", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:25:04.1630", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:25:04.1630", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 06:25:04.1630", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:25:04.1630", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 06:25:04.1630", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 06:25:04.1630", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:25:04.1630", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:25:04.1630", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:25:04.1630", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:25:04.1630", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:25:04.1630", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:25:04.1630", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:25:04.1630", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 06:25:04.1630", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 06:25:04.1630", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 06:25:04.1831", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:25:04.7095", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:25:04.7095", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 06:25:04.7095", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 06:25:04.7256", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:25:05.2677", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:25:05.2699", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 06:25:05.2699", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 06:25:05.2842", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:25:05.8725", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:25:05.8725", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:25:05.8725", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:25:05.8725", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:25:05.8725", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:25:05.8725", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:25:05.8725", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 06:25:05.8725", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 06:25:05.8787", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 06:25:05.8787", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 06:25:05.8787", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:25:05.8787", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:28:04.2334", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:28:04.2334", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 06:28:04.2377", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:28:04.2377", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 06:28:04.2377", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 06:28:04.2377", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:28:04.2377", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:28:04.2377", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:28:04.2377", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:28:04.2377", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:28:04.2377", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:28:04.2377", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:28:04.2377", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 06:28:04.2377", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 06:28:04.2377", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 06:28:04.2637", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:28:04.7984", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:28:04.7984", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 06:28:04.7984", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 06:28:04.8168", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:28:05.4457", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:28:05.4457", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 06:28:05.4457", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 06:28:05.4812", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:28:06.1280", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:28:06.1280", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:28:06.1280", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:28:06.1280", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:28:06.1280", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:28:06.1280", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:28:06.1280", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 06:28:06.1280", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 06:28:06.1504", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 06:28:06.1562", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 06:28:06.1562", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:28:06.1562", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:30:02.5350", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:30:02.5350", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1541\"}]}" } { "timestamp": "2026-03-08 06:30:02.5350", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 06:30:02.5350", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 06:30:02.5537", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 06:30:02.5537", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:30:02.5537", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:30:02.5537", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:30:02.5537", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:30:02.6945", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00036\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00036
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 02-Feb-2026 10:37:48 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624208,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:30:02.690Z\",\"updatedOn\":\"2026-03-08T06:30:02.690Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:30:02.6945", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:30:02.6945", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:30:02.7073", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 06:30:02.7073", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-08 06:30:02.7073", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00036\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"02-Feb-2026 10:37:48 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1541?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 06:30:02.7983", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:30:02.7983", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 06:30:02.7983", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:30:02.7983", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:30:02.7983", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2884\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1641\"}]}" } { "timestamp": "2026-03-08 06:30:02.8115", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 06:30:02.8115", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 06:30:02.8115", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 06:30:02.8115", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:30:02.8115", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:30:02.8115", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:30:02.8115", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:30:02.9146", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233aaa442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00044\",\"text\":null,\"html\":\"

Dear Abhinav Kumar,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00044
\\n Reported By:<\/strong> Shreya V
\\n Date & Time:<\/strong> 10-Feb-2026 03:14:00 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: fsd
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624210,\"createdOn\":\"2026-03-08T06:30:02.914Z\",\"updatedOn\":\"2026-03-08T06:30:02.914Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:30:02.9146", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:30:02.9146", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:30:02.9288", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 06:30:02.9288", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2884" } { "timestamp": "2026-03-08 06:30:02.9288", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"91072738833504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Kumar\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00044\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"10-Feb-2026 03:14:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: fsd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1641?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 06:30:03.0175", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:30:03.0175", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 06:30:03.0175", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:31:04.1246", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:31:04.1246", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 06:31:04.1246", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:31:04.1246", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 06:31:04.1246", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 06:31:04.1246", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:31:04.1246", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:31:04.1246", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:31:04.1246", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:31:04.1246", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:31:04.1246", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:31:04.1246", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:31:04.1246", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 06:31:04.1246", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 06:31:04.1246", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 06:31:04.1438", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:31:04.6607", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:31:04.6607", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 06:31:04.6607", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 06:31:04.6760", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:31:05.2252", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:31:05.2252", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 06:31:05.2304", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 06:31:05.2304", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:31:05.8359", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:31:05.8418", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:31:05.8418", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:31:05.8418", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:31:05.8418", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:31:05.8418", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:31:05.8418", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 06:31:05.8418", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 06:31:05.8418", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 06:31:05.8418", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 06:31:05.8418", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:31:05.8418", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:34:04.4057", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:34:04.4057", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 06:34:04.4057", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:34:04.4057", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 06:34:04.4057", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 06:34:04.4057", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:34:04.4160", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:34:04.4160", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:34:04.4160", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:34:04.4160", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:34:04.4160", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:34:04.4160", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:34:04.4160", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 06:34:04.4160", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 06:34:04.4160", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 06:34:04.4539", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:34:05.1429", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:34:05.1429", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 06:34:05.1429", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 06:34:05.1588", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:34:05.7454", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:34:05.7454", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 06:34:05.7454", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 06:34:05.7787", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:34:06.3731", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:34:06.3731", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:34:06.3731", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:34:06.3731", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:34:06.3731", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:34:06.3731", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:34:06.3731", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 06:34:06.3731", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 06:34:06.3731", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 06:34:06.3731", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 06:34:06.3950", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:34:06.3950", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:37:04.2091", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:37:04.2091", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 06:37:04.2091", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:37:04.2091", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 06:37:04.2091", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 06:37:04.2091", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:37:04.2091", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:37:04.2091", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:37:04.2091", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:37:04.2091", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:37:04.2091", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:37:04.2091", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:37:04.2091", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 06:37:04.2091", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 06:37:04.2091", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 06:37:04.2335", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:37:04.7786", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:37:04.7786", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 06:37:04.7786", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 06:37:04.7946", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:37:05.3338", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:37:05.3338", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 06:37:05.3338", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 06:37:05.3338", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:37:05.9091", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:37:05.9116", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:37:05.9116", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:37:05.9116", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:37:05.9116", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:37:05.9116", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:37:05.9116", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 06:37:05.9116", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 06:37:05.9116", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 06:37:05.9116", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 06:37:05.9116", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:37:05.9116", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:39:48.7181", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:39:48.7181", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18365\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 06:39:48.7229", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:39:48.7229", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:48.7229", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00001#" } { "timestamp": "2026-03-08 06:39:48.7229", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00001" } { "timestamp": "2026-03-08 06:39:48.7229", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:39:48.7229", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:39:48.7229", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:39:48.7229", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:39:48.7229", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:39:48.8688", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624212,\"createdOn\":\"2026-03-08T06:39:48.865Z\",\"updatedOn\":\"2026-03-08T06:39:48.865Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:39:48.8688", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:39:48.8688", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:39:48.8688", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:39:48.8688", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:39:48.8688", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:39:48.9659", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:39:48.9659", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:39:48.9659", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:48.9659", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:39:48.9659", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:39:48.9659", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18375\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 06:39:48.9659", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:39:48.9659", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:48.9659", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00002#" } { "timestamp": "2026-03-08 06:39:48.9659", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00002" } { "timestamp": "2026-03-08 06:39:48.9799", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:39:48.9799", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:39:48.9799", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:39:48.9799", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:39:48.9799", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:39:49.0690", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624214,\"createdOn\":\"2026-03-08T06:39:49.066Z\",\"updatedOn\":\"2026-03-08T06:39:49.066Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:39:49.0690", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:39:49.0690", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:39:49.0690", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:39:49.0690", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:39:49.0690", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:39:49.1701", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:39:49.1701", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:39:49.1701", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:49.1701", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:39:49.1701", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:39:49.1701", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21190\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:39:49.1743", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:39:49.1743", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:49.1743", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00039#" } { "timestamp": "2026-03-08 06:39:49.1743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00039" } { "timestamp": "2026-03-08 06:39:49.1743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:39:49.1743", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:39:49.1743", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:39:49.1743", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:39:49.1743", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:39:49.2752", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624216,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:39:49.274Z\",\"updatedOn\":\"2026-03-08T06:39:49.274Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:39:49.2752", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:39:49.2752", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:39:49.2752", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:39:49.2902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:39:49.2902", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:39:49.3707", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:39:49.3707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:39:49.3707", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:49.3796", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:39:49.3796", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:39:49.3796", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21191\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00040\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:39:49.3796", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:39:49.3796", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:49.3796", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00040#" } { "timestamp": "2026-03-08 06:39:49.3796", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00040" } { "timestamp": "2026-03-08 06:39:49.4007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:39:49.4007", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:39:49.4007", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:39:49.4007", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:39:49.4007", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:39:49.4888", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00040\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00040\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624218,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:39:49.486Z\",\"updatedOn\":\"2026-03-08T06:39:49.486Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:39:49.4888", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:39:49.4888", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:39:49.4888", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:39:49.4888", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:39:49.4888", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00040\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:39:49.5864", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:39:49.5864", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:39:49.5864", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:49.5864", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:39:49.5864", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:39:49.5864", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21193\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00042\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:39:49.5864", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:39:49.5864", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:49.5864", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00042#" } { "timestamp": "2026-03-08 06:39:49.5864", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00042" } { "timestamp": "2026-03-08 06:39:49.6041", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:39:49.6041", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:39:49.6041", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:39:49.6041", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:39:49.6041", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:39:49.6929", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00042\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00042\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624220,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:39:49.689Z\",\"updatedOn\":\"2026-03-08T06:39:49.689Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:39:49.6929", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:39:49.6929", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:39:49.6929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:39:49.7081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:39:49.7081", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00042\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:39:49.7963", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:39:49.7963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:39:49.7963", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:49.7963", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:39:49.7963", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:39:49.7963", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21287\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00077\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:39:49.8050", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:39:49.8050", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:49.8050", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00077#" } { "timestamp": "2026-03-08 06:39:49.8050", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00077" } { "timestamp": "2026-03-08 06:39:49.8050", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:39:49.8149", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:39:49.8149", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:39:49.8149", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:39:49.8149", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:39:49.9007", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00077\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00077\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624222,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:39:49.900Z\",\"updatedOn\":\"2026-03-08T06:39:49.900Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:39:49.9007", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:39:49.9007", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:39:49.9007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:39:49.9135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:39:49.9135", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00077\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:39:50.0006", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:39:50.0006", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:39:50.0006", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:50.0006", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:39:50.0028", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:39:50.0028", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21300\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00084\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:39:50.0028", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:39:50.0028", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:50.0028", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00084#" } { "timestamp": "2026-03-08 06:39:50.0028", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00084" } { "timestamp": "2026-03-08 06:39:50.0192", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:39:50.0192", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:39:50.0192", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:39:50.0192", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:39:50.0192", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:39:50.1082", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00084\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00084\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624224,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:39:50.106Z\",\"updatedOn\":\"2026-03-08T06:39:50.106Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:39:50.1082", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:39:50.1082", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:39:50.1082", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:39:50.1232", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:39:50.1232", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00084\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:39:50.2114", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:39:50.2114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:39:50.2114", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:50.2114", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:39:50.2114", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:39:50.2114", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22141\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:39:50.2114", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:39:50.2114", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:50.2114", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00069#" } { "timestamp": "2026-03-08 06:39:50.2114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00069" } { "timestamp": "2026-03-08 06:39:50.2277", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:39:50.2277", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:39:50.2277", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:39:50.2277", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:39:50.2277", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:39:50.3074", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00069\\n
\\n Description:<\/b> test noti\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624226,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:39:50.312Z\",\"updatedOn\":\"2026-03-08T06:39:50.312Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:39:50.3074", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:39:50.3074", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:39:50.3074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:39:50.3312", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:39:50.3312", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00069\"},{\"type\":\"text\",\"text\":\"test noti\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:39:50.4175", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:39:50.4175", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:39:50.4175", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:50.4175", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:39:50.4175", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:39:50.4175", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"27042\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:39:50.4304", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:39:50.4304", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:50.4304", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00010#" } { "timestamp": "2026-03-08 06:39:50.4304", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00010" } { "timestamp": "2026-03-08 06:39:50.4402", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:39:50.4402", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:39:50.4402", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:39:50.4402", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:39:50.4402", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:39:50.5272", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624228,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:39:50.526Z\",\"updatedOn\":\"2026-03-08T06:39:50.526Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:39:50.5272", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:39:50.5272", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:39:50.5272", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:39:50.5488", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:39:50.5488", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:39:50.6359", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:39:50.6359", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:39:50.6359", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:50.6359", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:39:50.6359", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:39:50.6359", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48026\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:39:50.6359", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:39:50.6431", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:50.6431", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00037#" } { "timestamp": "2026-03-08 06:39:50.6431", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00037" } { "timestamp": "2026-03-08 06:39:50.6431", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:39:50.6431", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:39:50.6431", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:39:50.6431", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:39:50.6431", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:39:50.7336", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00037\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624230,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:39:50.737Z\",\"updatedOn\":\"2026-03-08T06:39:50.737Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:39:50.7406", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:39:50.7406", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:39:50.7406", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:39:50.7556", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:39:50.7556", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00037\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:39:50.8392", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:39:50.8392", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:39:50.8392", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:50.8392", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:39:50.8392", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:39:50.8392", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48028\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:39:50.8514", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:39:50.8514", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:50.8514", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00021#" } { "timestamp": "2026-03-08 06:39:50.8514", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00021" } { "timestamp": "2026-03-08 06:39:50.8635", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:39:50.8635", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:39:50.8635", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:39:50.8635", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:39:50.8635", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:39:50.9458", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00021\\n
\\n Description:<\/b> Test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624232,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:39:50.948Z\",\"updatedOn\":\"2026-03-08T06:39:50.948Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:39:50.9458", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:39:50.9458", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:39:50.9458", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:39:50.9598", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:39:50.9598", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00021\"},{\"type\":\"text\",\"text\":\"Test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:39:51.0470", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:39:51.0470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:39:51.0470", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:51.0470", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:39:51.0470", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:39:51.0470", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48031\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:39:51.0551", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:39:51.0551", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:51.0551", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00022#" } { "timestamp": "2026-03-08 06:39:51.0551", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00022" } { "timestamp": "2026-03-08 06:39:51.0656", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:39:51.0656", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:39:51.0656", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:39:51.0656", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:39:51.0656", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:39:51.2217", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00022\\n
\\n Description:<\/b> Testing\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624234,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:39:51.218Z\",\"updatedOn\":\"2026-03-08T06:39:51.218Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:39:51.2217", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:39:51.2217", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:39:51.2217", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:39:51.2217", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:39:51.2217", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00022\"},{\"type\":\"text\",\"text\":\"Testing\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:39:51.3217", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:39:51.3217", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:39:51.3217", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:51.3217", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:39:51.3217", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:39:51.3217", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18702\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:39:51.3217", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:39:51.3217", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:51.3217", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00030#" } { "timestamp": "2026-03-08 06:39:51.3217", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00030" } { "timestamp": "2026-03-08 06:39:51.3400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:39:51.3400", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:39:51.3400", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:39:51.3400", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:39:51.3400", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:39:51.4288", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00030\\n
\\n Description:<\/b> Issue with lot of UI in everywhere\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624236,\"createdOn\":\"2026-03-08T06:39:51.426Z\",\"updatedOn\":\"2026-03-08T06:39:51.426Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:39:51.4288", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:39:51.4288", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:39:51.4288", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:39:51.4435", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:39:51.4435", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00030\"},{\"type\":\"text\",\"text\":\"Issue with lot of UI in everywhere\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:39:51.5318", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:39:51.5318", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:39:51.5318", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:51.5318", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:39:51.5318", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:39:51.5318", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18719\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:39:51.5380", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:39:51.5380", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:51.5380", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00011#" } { "timestamp": "2026-03-08 06:39:51.5380", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00011" } { "timestamp": "2026-03-08 06:39:51.5380", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:39:51.5380", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:39:51.5380", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:39:51.5380", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:39:51.5380", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:39:51.6349", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00011\\n
\\n Description:<\/b> This is the testing of a safety alert after Raj made all changes.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624238,\"createdOn\":\"2026-03-08T06:39:51.632Z\",\"updatedOn\":\"2026-03-08T06:39:51.632Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:39:51.6349", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:39:51.6349", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:39:51.6349", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:39:51.6440", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:39:51.6440", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00011\"},{\"type\":\"text\",\"text\":\"This is the testing of a safety alert after Raj made all changes.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:39:51.7314", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:39:51.7314", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:39:51.7314", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:51.7314", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:39:51.7314", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:39:51.7314", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18886\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:39:51.7314", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:39:51.7314", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:51.7314", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00034#" } { "timestamp": "2026-03-08 06:39:51.7369", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00034" } { "timestamp": "2026-03-08 06:39:51.7369", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:39:51.7369", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:39:51.7369", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:39:51.7369", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:39:51.7369", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:39:51.8365", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00034\\n
\\n Description:<\/b> safety\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624240,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:39:51.834Z\",\"updatedOn\":\"2026-03-08T06:39:51.834Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:39:51.8365", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:39:51.8365", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:39:51.8365", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:39:51.8492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:39:51.8492", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00034\"},{\"type\":\"text\",\"text\":\"safety\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:39:51.9372", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:39:51.9372", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:39:51.9372", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:51.9372", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:39:51.9372", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:39:51.9372", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:39:51.9432", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:39:51.9432", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:51.9432", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00001#" } { "timestamp": "2026-03-08 06:39:51.9432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00001" } { "timestamp": "2026-03-08 06:39:51.9432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:39:51.9432", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:39:51.9432", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:39:51.9432", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:39:51.9432", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:39:52.0444", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624242,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:39:52.041Z\",\"updatedOn\":\"2026-03-08T06:39:52.041Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:39:52.0444", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:39:52.0444", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:39:52.0444", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:39:52.0537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:39:52.0537", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:39:52.1543", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:39:52.1543", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:39:52.1543", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:52.1543", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:39:52.1543", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:39:52.1543", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18924\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:39:52.1620", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:39:52.1620", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:52.1620", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00006#" } { "timestamp": "2026-03-08 06:39:52.1620", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00006" } { "timestamp": "2026-03-08 06:39:52.1620", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 06:39:52.1620", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:39:52.1620", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:39:52.1620", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:39:52.1620", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:39:52.2803", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00006\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624244,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T06:39:52.270Z\",\"updatedOn\":\"2026-03-08T06:39:52.270Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:39:52.2803", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:39:52.2803", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:39:52.2803", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 06:39:52.2904", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 06:39:52.2904", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00006\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:39:52.3816", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:39:52.3816", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 06:39:52.3816", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:52.3816", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:39:52.3816", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:39:52.3816", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22333\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 06:39:52.3816", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:39:52.3816", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:52.3816", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00004#" } { "timestamp": "2026-03-08 06:39:52.3816", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00004" } { "timestamp": "2026-03-08 06:39:52.4060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:39:52.4060", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:39:52.4060", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:39:52.4060", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:39:52.4060", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:39:52.5118", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00004\\n
\\n Description:<\/b> EWD\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624246,\"createdOn\":\"2026-03-08T06:39:52.509Z\",\"updatedOn\":\"2026-03-08T06:39:52.509Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:39:52.5118", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:39:52.5118", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:39:52.5118", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:39:52.5206", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:39:52.5206", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00004\"},{\"type\":\"text\",\"text\":\"EWD\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:39:52.6080", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:39:52.6080", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:39:52.6080", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:39:52.6080", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:40:04.1963", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:40:04.1963", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 06:40:04.1963", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:40:04.1963", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 06:40:04.1963", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 06:40:04.1963", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:40:04.1963", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:40:04.1963", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:40:04.1963", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:40:04.1963", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:40:04.1963", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:40:04.1963", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:40:04.1963", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 06:40:04.2052", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 06:40:04.2052", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 06:40:04.2248", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:40:04.7401", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:40:04.7401", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 06:40:04.7401", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 06:40:04.7570", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:40:05.3073", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:40:05.3073", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 06:40:05.3073", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 06:40:05.3357", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:40:05.9569", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:40:05.9569", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:40:05.9569", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:40:05.9569", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:40:05.9569", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:40:05.9569", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:40:05.9569", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 06:40:05.9569", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 06:40:05.9569", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 06:40:05.9569", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 06:40:05.9569", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:40:05.9569", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:43:04.1888", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:43:04.1888", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 06:43:04.1888", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:43:04.1888", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 06:43:04.1888", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 06:43:04.1888", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:43:04.1888", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:43:04.1888", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:43:04.1888", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:43:04.1888", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:43:04.1888", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:43:04.1888", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:43:04.1888", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 06:43:04.1888", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 06:43:04.1888", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 06:43:04.2190", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:43:04.7353", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:43:04.7353", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 06:43:04.7353", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 06:43:04.7517", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:43:05.2755", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:43:05.2755", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 06:43:05.2755", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 06:43:05.3014", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:43:05.8886", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:43:05.8912", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:43:05.8912", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:43:05.8912", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:43:05.8912", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:43:05.8912", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:43:05.8912", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 06:43:05.8912", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 06:43:05.8912", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 06:43:05.8912", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 06:43:05.8912", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:43:05.8912", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:46:04.2475", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:46:04.2475", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 06:46:04.2475", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:46:04.2475", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 06:46:04.2475", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 06:46:04.2475", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:46:04.2475", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:46:04.2475", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:46:04.2475", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:46:04.2475", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:46:04.2475", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:46:04.2475", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:46:04.2475", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 06:46:04.2475", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 06:46:04.2475", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 06:46:04.2750", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:46:04.8022", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:46:04.8022", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 06:46:04.8022", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 06:46:04.8179", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:46:05.3752", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:46:05.3752", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 06:46:05.3889", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 06:46:05.4437", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:46:06.0142", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:46:06.0142", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:46:06.0142", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:46:06.0142", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:46:06.0142", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:46:06.0142", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:46:06.0142", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 06:46:06.0142", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 06:46:06.0142", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 06:46:06.0142", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 06:46:06.0142", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:46:06.0142", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:49:04.1537", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:49:04.1537", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 06:49:04.1537", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:49:04.1537", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 06:49:04.1537", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 06:49:04.1537", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:49:04.1537", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:49:04.1537", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:49:04.1537", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:49:04.1537", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:49:04.1537", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:49:04.1537", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:49:04.1537", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 06:49:04.1642", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 06:49:04.1642", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 06:49:04.1862", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:49:04.7041", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:49:04.7041", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 06:49:04.7041", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 06:49:04.7263", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:49:05.2842", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:49:05.2842", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 06:49:05.2842", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 06:49:05.2978", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:49:05.9099", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:49:05.9099", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:49:05.9099", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:49:05.9099", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:49:05.9099", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:49:05.9099", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:49:05.9099", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 06:49:05.9099", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 06:49:05.9170", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 06:49:05.9170", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 06:49:05.9170", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:49:05.9170", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:52:04.2051", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:52:04.2051", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 06:52:04.2100", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:52:04.2100", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 06:52:04.2100", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 06:52:04.2100", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:52:04.2100", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:52:04.2100", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:52:04.2100", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:52:04.2100", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:52:04.2100", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:52:04.2100", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:52:04.2100", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 06:52:04.2100", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 06:52:04.2100", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 06:52:04.2255", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:52:04.7603", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:52:04.7603", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 06:52:04.7603", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 06:52:04.7776", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:52:05.3238", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:52:05.3238", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 06:52:05.3238", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 06:52:05.3425", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:52:05.9438", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:52:05.9438", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:52:05.9438", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:52:05.9438", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:52:05.9438", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:52:05.9438", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:52:05.9438", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 06:52:05.9438", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 06:52:05.9438", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 06:52:05.9438", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 06:52:05.9438", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:52:05.9438", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:54:48.7777", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:54:48.7777", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18642\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 06:54:48.7777", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:54:48.7777", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:48.7777", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00022#" } { "timestamp": "2026-03-08 06:54:48.7777", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00022" } { "timestamp": "2026-03-08 06:54:48.7923", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:54:48.7923", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:54:48.7923", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:54:48.7923", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:54:48.7923", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:54:48.9311", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00022\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624248,\"createdOn\":\"2026-03-08T06:54:48.927Z\",\"updatedOn\":\"2026-03-08T06:54:48.927Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:54:48.9311", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:54:48.9311", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:54:48.9311", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:54:48.9401", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:54:48.9401", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00022\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:54:49.0281", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:54:49.0281", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:54:49.0281", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:49.0281", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:54:49.0281", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:54:49.0281", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18646\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TC-\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 06:54:49.0281", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:54:49.0281", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:49.0333", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TC-\/25\/00011#" } { "timestamp": "2026-03-08 06:54:49.0333", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TC-\/25\/00011" } { "timestamp": "2026-03-08 06:54:49.0333", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:54:49.0333", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:54:49.0333", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:54:49.0333", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:54:49.0333", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:54:49.1304", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TC-\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TC-\/25\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624250,\"createdOn\":\"2026-03-08T06:54:49.128Z\",\"updatedOn\":\"2026-03-08T06:54:49.128Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:54:49.1304", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:54:49.1304", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:54:49.1304", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:54:49.1304", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:54:49.1304", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TC-\/25\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:54:49.2283", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:54:49.2283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:54:49.2283", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:49.2283", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:54:49.2283", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:54:49.2283", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 06:54:49.2283", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:54:49.2283", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:49.2283", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00005#" } { "timestamp": "2026-03-08 06:54:49.2283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00005" } { "timestamp": "2026-03-08 06:54:49.2460", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:54:49.2460", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:54:49.2460", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:54:49.2460", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:54:49.2460", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:54:49.3340", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624252,\"createdOn\":\"2026-03-08T06:54:49.335Z\",\"updatedOn\":\"2026-03-08T06:54:49.335Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:54:49.3340", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:54:49.3340", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:54:49.3340", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:54:49.3587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:54:49.3587", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:54:49.4434", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:54:49.4434", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:54:49.4434", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:49.4434", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:54:49.4434", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:54:49.4434", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18692\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 06:54:49.4555", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:54:49.4555", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:49.4555", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00029#" } { "timestamp": "2026-03-08 06:54:49.4555", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00029" } { "timestamp": "2026-03-08 06:54:49.4555", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:54:49.4555", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:54:49.4555", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:54:49.4555", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:54:49.4555", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:54:49.5537", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624254,\"createdOn\":\"2026-03-08T06:54:49.551Z\",\"updatedOn\":\"2026-03-08T06:54:49.551Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:54:49.5537", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:54:49.5537", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:54:49.5537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:54:49.5702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:54:49.5702", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:54:49.6581", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:54:49.6581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:54:49.6603", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:49.6603", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:54:49.6603", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:54:49.6603", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18710\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 06:54:49.6603", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:54:49.6737", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:49.6737", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00009#" } { "timestamp": "2026-03-08 06:54:49.6737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00009" } { "timestamp": "2026-03-08 06:54:49.6737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:54:49.6737", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:54:49.6737", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:54:49.6737", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:54:49.6737", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:54:49.7727", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00009\\n
\\n Description:<\/b> Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624256,\"createdOn\":\"2026-03-08T06:54:49.771Z\",\"updatedOn\":\"2026-03-08T06:54:49.771Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:54:49.7727", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:54:49.7727", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:54:49.7727", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:54:49.7900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:54:49.7900", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00009\"},{\"type\":\"text\",\"text\":\"Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:54:49.8848", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:54:49.8848", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:54:49.8848", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:49.8848", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:54:49.8848", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:54:49.8848", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18766\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 06:54:49.8848", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:54:49.8848", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:49.8848", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00007#" } { "timestamp": "2026-03-08 06:54:49.8848", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00007" } { "timestamp": "2026-03-08 06:54:49.9002", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:54:49.9002", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:54:49.9002", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:54:49.9002", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:54:49.9002", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:54:49.9978", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624258,\"createdOn\":\"2026-03-08T06:54:49.995Z\",\"updatedOn\":\"2026-03-08T06:54:49.995Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:54:49.9978", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:54:49.9978", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:54:49.9978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:54:50.0109", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:54:50.0109", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:54:50.1015", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:54:50.1015", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:54:50.1015", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:50.1015", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:54:50.1015", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:54:50.1015", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18835\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00027\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 06:54:50.1015", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:54:50.1015", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:50.1116", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00027#" } { "timestamp": "2026-03-08 06:54:50.1116", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00027" } { "timestamp": "2026-03-08 06:54:50.1116", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:54:50.1116", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:54:50.1116", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:54:50.1116", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:54:50.1116", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:54:50.2199", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00027\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00027\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624260,\"createdOn\":\"2026-03-08T06:54:50.217Z\",\"updatedOn\":\"2026-03-08T06:54:50.217Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:54:50.2199", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:54:50.2199", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:54:50.2199", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:54:50.2299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:54:50.2299", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00027\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:54:50.3284", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:54:50.3284", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:54:50.3284", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:50.3307", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:54:50.3307", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:54:50.3307", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18839\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 06:54:50.3307", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:54:50.3307", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:50.3307", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00028#" } { "timestamp": "2026-03-08 06:54:50.3307", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00028" } { "timestamp": "2026-03-08 06:54:50.3520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:54:50.3520", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:54:50.3520", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:54:50.3520", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:54:50.3520", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:54:50.4422", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624262,\"createdOn\":\"2026-03-08T06:54:50.439Z\",\"updatedOn\":\"2026-03-08T06:54:50.439Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:54:50.4422", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:54:50.4422", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:54:50.4422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:54:50.4585", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:54:50.4585", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:54:50.5451", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:54:50.5451", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:54:50.5451", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:50.5451", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:54:50.5487", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:54:50.5487", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18861\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 06:54:50.5487", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:54:50.5487", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:50.5487", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00021#" } { "timestamp": "2026-03-08 06:54:50.5487", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00021" } { "timestamp": "2026-03-08 06:54:50.5487", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:54:50.5487", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:54:50.5487", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:54:50.5487", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:54:50.5487", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:54:50.6508", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624264,\"createdOn\":\"2026-03-08T06:54:50.648Z\",\"updatedOn\":\"2026-03-08T06:54:50.648Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:54:50.6508", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:54:50.6508", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:54:50.6508", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:54:50.6688", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:54:50.6688", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:54:50.7530", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:54:50.7530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:54:50.7530", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:50.7530", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:54:50.7530", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:54:50.7530", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18925\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00035\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 06:54:50.7530", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:54:50.7530", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:50.7530", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00035#" } { "timestamp": "2026-03-08 06:54:50.7530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00035" } { "timestamp": "2026-03-08 06:54:50.7758", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:54:50.7758", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:54:50.7758", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:54:50.7758", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:54:50.7758", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:54:50.8630", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00035\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00035\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624266,\"createdOn\":\"2026-03-08T06:54:50.860Z\",\"updatedOn\":\"2026-03-08T06:54:50.860Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:54:50.8630", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:54:50.8630", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:54:50.8630", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:54:50.8796", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:54:50.8796", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00035\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:54:50.9666", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:54:50.9666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:54:50.9666", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:50.9666", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:54:50.9666", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:54:50.9666", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19057\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00041\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 06:54:50.9709", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:54:50.9709", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:50.9709", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00041#" } { "timestamp": "2026-03-08 06:54:50.9709", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00041" } { "timestamp": "2026-03-08 06:54:50.9709", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:54:50.9709", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:54:50.9709", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:54:50.9709", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:54:50.9709", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:54:51.0675", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00041\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00041\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624268,\"createdOn\":\"2026-03-08T06:54:51.065Z\",\"updatedOn\":\"2026-03-08T06:54:51.065Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:54:51.0675", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:54:51.0675", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:54:51.0675", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:54:51.0675", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:54:51.0675", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00041\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:54:51.1646", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:54:51.1646", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:54:51.1646", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:51.1646", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:54:51.1646", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:54:51.1646", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19066\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00044\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 06:54:51.1758", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:54:51.1758", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:51.1758", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00044#" } { "timestamp": "2026-03-08 06:54:51.1758", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00044" } { "timestamp": "2026-03-08 06:54:51.1758", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:54:51.1758", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:54:51.1758", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:54:51.1758", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:54:51.1758", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:54:51.2731", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00044\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00044\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624270,\"createdOn\":\"2026-03-08T06:54:51.271Z\",\"updatedOn\":\"2026-03-08T06:54:51.271Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:54:51.2731", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:54:51.2731", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:54:51.2731", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:54:51.2837", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:54:51.2837", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00044\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:54:51.3677", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:54:51.3677", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:54:51.3677", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:51.3677", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:54:51.3677", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:54:51.3773", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19074\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 06:54:51.3773", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:54:51.3773", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:51.3773", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00048#" } { "timestamp": "2026-03-08 06:54:51.3773", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00048" } { "timestamp": "2026-03-08 06:54:51.3999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:54:51.3999", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:54:51.3999", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:54:51.3999", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:54:51.3999", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:54:51.4887", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624272,\"createdOn\":\"2026-03-08T06:54:51.486Z\",\"updatedOn\":\"2026-03-08T06:54:51.486Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:54:51.4887", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:54:51.4887", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:54:51.4887", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:54:51.4887", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:54:51.5020", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:54:51.5884", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:54:51.5884", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:54:51.5884", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:51.5884", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:54:51.5884", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:54:51.5884", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 06:54:51.5967", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:54:51.5967", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:51.5967", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00002#" } { "timestamp": "2026-03-08 06:54:51.5967", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00002" } { "timestamp": "2026-03-08 06:54:51.5967", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:54:51.5967", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:54:51.5967", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:54:51.5967", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:54:51.5967", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:54:51.6944", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> dhruv pahadia\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624274,\"createdOn\":\"2026-03-08T06:54:51.691Z\",\"updatedOn\":\"2026-03-08T06:54:51.691Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:54:51.6944", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:54:51.6944", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:54:51.6944", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:54:51.7073", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:54:51.7073", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"dhruv pahadia\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:54:51.7952", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:54:51.7952", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:54:51.7952", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:51.7952", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:54:51.7952", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:54:51.7952", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19092\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 06:54:51.8006", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:54:51.8006", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:51.8006", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00001#" } { "timestamp": "2026-03-08 06:54:51.8006", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00001" } { "timestamp": "2026-03-08 06:54:51.8006", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:54:51.8006", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:54:51.8006", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:54:51.8006", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:54:51.8006", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:54:51.8986", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tick-cat-without-checklist\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624276,\"createdOn\":\"2026-03-08T06:54:51.896Z\",\"updatedOn\":\"2026-03-08T06:54:51.896Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:54:51.8986", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:54:51.8986", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:54:51.8986", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:54:51.8986", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:54:51.8986", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tick-cat-without-checklist\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:54:51.9961", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:54:51.9961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:54:51.9961", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:51.9961", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:54:51.9961", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:54:51.9961", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19108\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 06:54:51.9961", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:54:52.0019", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:52.0019", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00004#" } { "timestamp": "2026-03-08 06:54:52.0019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00004" } { "timestamp": "2026-03-08 06:54:52.0019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:54:52.0019", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:54:52.0019", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:54:52.0019", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:54:52.0019", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:54:52.1009", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00004\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624278,\"createdOn\":\"2026-03-08T06:54:52.098Z\",\"updatedOn\":\"2026-03-08T06:54:52.098Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:54:52.1009", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:54:52.1009", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:54:52.1009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:54:52.1160", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:54:52.1160", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00004\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:54:52.2036", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:54:52.2036", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:54:52.2036", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:52.2036", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:54:52.2050", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:54:52.2050", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19110\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 06:54:52.2050", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:54:52.2050", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:52.2050", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00006#" } { "timestamp": "2026-03-08 06:54:52.2050", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00006" } { "timestamp": "2026-03-08 06:54:52.2050", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:54:52.2209", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:54:52.2209", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:54:52.2209", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:54:52.2209", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:54:52.3077", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624280,\"createdOn\":\"2026-03-08T06:54:52.305Z\",\"updatedOn\":\"2026-03-08T06:54:52.305Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:54:52.3077", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:54:52.3077", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:54:52.3077", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:54:52.3171", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:54:52.3171", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:54:52.4119", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:54:52.4119", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:54:52.4119", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:52.4119", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:54:52.4119", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:54:52.4119", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 06:54:52.4119", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:54:52.4119", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:52.4119", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00007#" } { "timestamp": "2026-03-08 06:54:52.4119", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00007" } { "timestamp": "2026-03-08 06:54:52.4257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:54:52.4257", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:54:52.4257", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:54:52.4257", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:54:52.4257", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:54:52.5127", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624282,\"createdOn\":\"2026-03-08T06:54:52.511Z\",\"updatedOn\":\"2026-03-08T06:54:52.511Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:54:52.5127", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:54:52.5127", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:54:52.5127", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:54:52.5234", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:54:52.5234", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:54:52.6136", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:54:52.6136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:54:52.6136", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:52.6136", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:54:52.6136", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:54:52.6136", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21204\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 06:54:52.6136", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:54:52.6136", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:52.6136", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00048#" } { "timestamp": "2026-03-08 06:54:52.6136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00048" } { "timestamp": "2026-03-08 06:54:52.6299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:54:52.6299", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:54:52.6299", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:54:52.6299", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:54:52.6299", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:54:52.7185", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624284,\"createdOn\":\"2026-03-08T06:54:52.715Z\",\"updatedOn\":\"2026-03-08T06:54:52.715Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:54:52.7185", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:54:52.7185", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:54:52.7185", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:54:52.7285", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:54:52.7285", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:54:52.8157", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:54:52.8157", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:54:52.8157", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:52.8157", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:54:52.8157", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:54:52.8157", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00289\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 06:54:52.8157", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:54:52.8157", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:52.8157", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00289#" } { "timestamp": "2026-03-08 06:54:52.8157", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00289" } { "timestamp": "2026-03-08 06:54:52.8312", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 06:54:52.8312", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 06:54:52.8312", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 06:54:52.8312", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 06:54:52.8312", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 06:54:52.9181", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00289\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00289\\n
\\n Description:<\/b> ubernnvuebvejvbejkneve\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624286,\"createdOn\":\"2026-03-08T06:54:52.917Z\",\"updatedOn\":\"2026-03-08T06:54:52.917Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 06:54:52.9181", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 06:54:52.9181", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 06:54:52.9181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 06:54:52.9302", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 06:54:52.9302", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00289\"},{\"type\":\"text\",\"text\":\"ubernnvuebvejvbejkneve\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 06:54:53.0182", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 06:54:53.0182", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 06:54:53.0182", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 06:54:53.0182", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:55:04.1529", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:55:04.1529", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 06:55:04.1584", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:55:04.1584", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 06:55:04.1584", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 06:55:04.1584", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:55:04.1584", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:55:04.1584", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:55:04.1584", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:55:04.1584", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:55:04.1584", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:55:04.1584", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:55:04.1584", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 06:55:04.1584", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 06:55:04.1584", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 06:55:04.1584", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:55:04.6979", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:55:04.6979", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 06:55:04.6979", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 06:55:04.7150", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:55:05.2720", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:55:05.2720", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 06:55:05.2720", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 06:55:05.2992", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:55:05.9036", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:55:05.9036", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:55:05.9036", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:55:05.9036", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:55:05.9036", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:55:05.9036", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:55:05.9036", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 06:55:05.9036", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 06:55:05.9111", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 06:55:05.9111", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 06:55:05.9111", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:55:05.9111", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 06:58:04.1857", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 06:58:04.1857", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 06:58:04.1857", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 06:58:04.1857", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 06:58:04.1857", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 06:58:04.1857", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:58:04.1857", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:58:04.1857", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:58:04.1857", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:58:04.1857", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:58:04.1857", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:58:04.1857", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 06:58:04.1857", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 06:58:04.1857", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 06:58:04.1857", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 06:58:04.2085", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:58:04.7438", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:58:04.7438", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 06:58:04.7488", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 06:58:04.7488", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:58:05.3117", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:58:05.3117", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 06:58:05.3117", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 06:58:05.3268", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 06:58:05.9234", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 06:58:05.9234", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 06:58:05.9234", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:58:05.9234", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 06:58:05.9234", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 06:58:05.9234", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 06:58:05.9234", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 06:58:05.9234", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 06:58:05.9234", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 06:58:05.9356", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 06:58:05.9356", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 06:58:05.9356", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:01:04.1561", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:01:04.1561", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 07:01:04.1561", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:01:04.1561", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 07:01:04.1561", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 07:01:04.1561", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:01:04.1561", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:01:04.1561", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:01:04.1561", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:01:04.1561", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:01:04.1561", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:01:04.1561", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:01:04.1561", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 07:01:04.1561", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 07:01:04.1673", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 07:01:04.1891", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:01:04.7091", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:01:04.7091", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 07:01:04.7091", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 07:01:04.7256", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:01:05.2949", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:01:05.2949", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 07:01:05.2949", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 07:01:05.3147", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:01:05.9471", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:01:05.9502", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:01:05.9502", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:01:05.9502", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:01:05.9502", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:01:05.9502", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:01:05.9502", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 07:01:05.9502", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 07:01:05.9502", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 07:01:05.9502", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 07:01:05.9502", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:01:05.9502", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:04:04.1305", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:04:04.1305", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 07:04:04.1364", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:04:04.1364", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 07:04:04.1364", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 07:04:04.1364", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:04:04.1364", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:04:04.1364", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:04:04.1364", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:04:04.1364", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:04:04.1364", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:04:04.1364", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:04:04.1364", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 07:04:04.1364", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 07:04:04.1364", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 07:04:04.1600", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:04:04.7083", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:04:04.7114", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 07:04:04.7114", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 07:04:04.7114", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:04:05.2673", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:04:05.2673", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 07:04:05.2736", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 07:04:05.2736", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:04:05.8883", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:04:05.8883", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:04:05.8883", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:04:05.8883", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:04:05.8883", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:04:05.8883", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:04:05.8883", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 07:04:05.8883", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 07:04:05.8883", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 07:04:05.9005", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 07:04:05.9005", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:04:05.9005", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:07:04.2368", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:07:04.2368", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 07:07:04.2416", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:07:04.2416", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 07:07:04.2416", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 07:07:04.2416", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:07:04.2416", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:07:04.2416", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:07:04.2416", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:07:04.2416", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:07:04.2416", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:07:04.2416", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:07:04.2416", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 07:07:04.2416", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 07:07:04.2416", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 07:07:04.2608", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:07:04.7819", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:07:04.7819", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 07:07:04.7819", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 07:07:04.7962", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:07:05.3549", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:07:05.3549", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 07:07:05.3549", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 07:07:05.3686", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:07:05.9479", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:07:05.9479", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:07:05.9479", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:07:05.9479", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:07:05.9479", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:07:05.9479", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:07:05.9479", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 07:07:05.9479", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 07:07:05.9479", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 07:07:05.9570", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 07:07:05.9570", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:07:05.9570", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:48.8853", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:48.8853", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:48.8853", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:48.8921", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:48.8921", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00039#" } { "timestamp": "2026-03-08 07:09:48.8921", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00039" } { "timestamp": "2026-03-08 07:09:48.8921", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 07:09:48.8921", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:48.8921", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:48.8921", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:48.8921", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:49.0367", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624288,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T07:09:49.034Z\",\"updatedOn\":\"2026-03-08T07:09:49.034Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:49.0367", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:49.0367", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:49.0367", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 07:09:49.0367", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 07:09:49.0367", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:49.1351", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:49.1351", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 07:09:49.1351", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:49.1351", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:49.1351", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:49.1351", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21729\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00176\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:49.1351", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:49.1351", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:49.1351", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00176#" } { "timestamp": "2026-03-08 07:09:49.1351", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00176" } { "timestamp": "2026-03-08 07:09:49.1494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:09:49.1494", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:49.1494", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:49.1494", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:49.1494", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:49.2387", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00176\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00176\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624290,\"createdOn\":\"2026-03-08T07:09:49.238Z\",\"updatedOn\":\"2026-03-08T07:09:49.238Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:49.2387", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:49.2387", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:49.2387", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:09:49.2387", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:09:49.2387", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00176\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:49.3405", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:49.3405", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:09:49.3405", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:49.3405", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:49.3405", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:49.3405", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21757\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:49.3474", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:49.3474", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:49.3474", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/25\/00002#" } { "timestamp": "2026-03-08 07:09:49.3474", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/25\/00002" } { "timestamp": "2026-03-08 07:09:49.3474", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:09:49.3474", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:49.3474", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:49.3474", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:49.3474", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:49.4459", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624292,\"createdOn\":\"2026-03-08T07:09:49.445Z\",\"updatedOn\":\"2026-03-08T07:09:49.445Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:49.4459", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:49.4459", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:49.4459", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:09:49.4579", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:09:49.4579", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:49.5403", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:49.5403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:09:49.5403", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:49.5403", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:49.5509", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:49.5509", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00200\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:49.5509", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:49.5509", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:49.5509", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00200#" } { "timestamp": "2026-03-08 07:09:49.5509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00200" } { "timestamp": "2026-03-08 07:09:49.5678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:09:49.5678", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:49.5678", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:49.5678", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:49.5678", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:49.6569", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00200\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00200\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624294,\"createdOn\":\"2026-03-08T07:09:49.654Z\",\"updatedOn\":\"2026-03-08T07:09:49.654Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:49.6569", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:49.6569", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:49.6569", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:09:49.6676", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:09:49.6676", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00200\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:49.7490", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:49.7490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:09:49.7490", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:49.7567", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:49.7567", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:49.7567", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21795\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00201\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:49.7567", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:49.7567", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:49.7567", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00201#" } { "timestamp": "2026-03-08 07:09:49.7567", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00201" } { "timestamp": "2026-03-08 07:09:49.7760", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:09:49.7760", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:49.7760", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:49.7760", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:49.7760", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:49.8631", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00201\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00201\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624296,\"createdOn\":\"2026-03-08T07:09:49.861Z\",\"updatedOn\":\"2026-03-08T07:09:49.861Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:49.8631", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:49.8631", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:49.8631", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:09:49.8832", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:09:49.8832", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00201\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:49.9698", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:49.9698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:09:49.9698", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:49.9698", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:49.9698", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:49.9698", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21802\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00059\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:49.9698", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:49.9698", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:49.9698", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00059#" } { "timestamp": "2026-03-08 07:09:49.9698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00059" } { "timestamp": "2026-03-08 07:09:49.9878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 07:09:49.9878", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:49.9878", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:49.9878", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:49.9878", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:50.0744", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00059\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00059\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624298,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T07:09:50.074Z\",\"updatedOn\":\"2026-03-08T07:09:50.074Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:50.0744", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:50.0744", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:50.0744", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 07:09:50.0934", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 07:09:50.0934", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00059\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:50.1814", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:50.1814", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 07:09:50.1814", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:50.1814", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:50.1814", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:50.1814", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21847\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00207\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:50.1814", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:50.1814", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:50.1814", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00207#" } { "timestamp": "2026-03-08 07:09:50.1814", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00207" } { "timestamp": "2026-03-08 07:09:50.1970", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 07:09:50.1970", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:50.1970", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:50.1970", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:50.1970", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:50.2824", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00207\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00207\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624300,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T07:09:50.283Z\",\"updatedOn\":\"2026-03-08T07:09:50.283Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:50.2824", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:50.2824", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:50.2824", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 07:09:50.2988", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 07:09:50.2988", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00207\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:50.3869", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:50.3869", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 07:09:50.3869", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:50.3869", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:50.3869", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:50.3869", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21867\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00217\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:50.3948", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:50.3948", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:50.3948", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00217#" } { "timestamp": "2026-03-08 07:09:50.3948", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00217" } { "timestamp": "2026-03-08 07:09:50.3948", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:09:50.3948", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:50.3948", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:50.3948", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:50.3948", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:50.4921", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00217\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00217\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624302,\"createdOn\":\"2026-03-08T07:09:50.490Z\",\"updatedOn\":\"2026-03-08T07:09:50.490Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:50.4921", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:50.4921", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:50.4921", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:09:50.5073", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:09:50.5073", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00217\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:50.5960", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:50.5960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:09:50.5960", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:50.5960", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:50.5960", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:50.5960", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21869\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00218\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:50.5960", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:50.5960", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:50.5960", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00218#" } { "timestamp": "2026-03-08 07:09:50.5960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00218" } { "timestamp": "2026-03-08 07:09:50.6138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 07:09:50.6138", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:50.6138", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:50.6138", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:50.6138", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:50.6978", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00218\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00218\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624304,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T07:09:50.700Z\",\"updatedOn\":\"2026-03-08T07:09:50.700Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:50.6978", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:50.6978", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:50.6978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 07:09:50.7111", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 07:09:50.7111", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00218\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:50.7989", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:50.7989", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 07:09:50.7989", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:50.7989", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:50.7989", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:50.7989", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21889\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00062\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:50.7989", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:50.7989", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:50.7989", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00062#" } { "timestamp": "2026-03-08 07:09:50.7989", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00062" } { "timestamp": "2026-03-08 07:09:50.8181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:09:50.8181", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:50.8181", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:50.8181", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:50.8181", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:50.9018", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00062\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00062\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624306,\"createdOn\":\"2026-03-08T07:09:50.904Z\",\"updatedOn\":\"2026-03-08T07:09:50.904Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:50.9018", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:50.9074", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:50.9074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:09:50.9074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:09:50.9074", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00062\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:51.0133", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:51.0133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:09:51.0133", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:51.0133", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:51.0133", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:51.0133", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22098\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00051\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:51.0202", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:51.0202", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:51.0202", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00051#" } { "timestamp": "2026-03-08 07:09:51.0202", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00051" } { "timestamp": "2026-03-08 07:09:51.0202", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 07:09:51.0202", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:51.0202", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:51.0202", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:51.0202", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:51.1193", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00051\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00051\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624308,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T07:09:51.116Z\",\"updatedOn\":\"2026-03-08T07:09:51.116Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:51.1193", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:51.1193", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:51.1193", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 07:09:51.1353", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 07:09:51.1353", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00051\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:51.2215", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:51.2215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 07:09:51.2215", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:51.2215", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:51.2215", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:51.2215", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21723\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00050\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:51.2407", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:51.2407", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:51.2407", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00050#" } { "timestamp": "2026-03-08 07:09:51.2407", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00050" } { "timestamp": "2026-03-08 07:09:51.2521", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:09:51.2521", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:51.2521", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:51.2521", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:51.2521", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:51.3415", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00050\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00050\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624310,\"createdOn\":\"2026-03-08T07:09:51.339Z\",\"updatedOn\":\"2026-03-08T07:09:51.339Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:51.3415", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:51.3415", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:51.3415", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:09:51.3527", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:09:51.3527", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00050\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:51.4417", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:51.4417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:09:51.4417", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:51.4417", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:51.4417", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:51.4417", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21722\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00173\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:51.4417", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:51.4417", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:51.4417", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00173#" } { "timestamp": "2026-03-08 07:09:51.4417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00173" } { "timestamp": "2026-03-08 07:09:51.4577", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 07:09:51.4577", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:51.4577", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:51.4577", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:51.4577", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:51.5478", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00173\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00173\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624312,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T07:09:51.545Z\",\"updatedOn\":\"2026-03-08T07:09:51.545Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:51.5478", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:51.5478", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:51.5478", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 07:09:51.5478", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 07:09:51.5478", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00173\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:51.6456", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:51.6456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 07:09:51.6456", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:51.6456", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:51.6456", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:51.6456", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00172\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:51.6456", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:51.6456", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:51.6456", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00172#" } { "timestamp": "2026-03-08 07:09:51.6456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00172" } { "timestamp": "2026-03-08 07:09:51.6601", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 07:09:51.6601", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:51.6601", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:51.6601", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:51.6601", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:51.7509", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00172\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00172\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abcd DEFG\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624314,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T07:09:51.748Z\",\"updatedOn\":\"2026-03-08T07:09:51.748Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:51.7512", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:51.7512", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:51.7512", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 07:09:51.7512", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 07:09:51.7512", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00172\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abcd DEFG\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:51.8476", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:51.8476", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 07:09:51.8476", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:51.8476", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:51.8476", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:51.8476", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19099\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00047\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:51.8476", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:51.8476", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:51.8476", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00047#" } { "timestamp": "2026-03-08 07:09:51.8476", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00047" } { "timestamp": "2026-03-08 07:09:51.8663", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 07:09:51.8663", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:51.8663", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:51.8663", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:51.8663", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:51.9535", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00047\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00047\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624316,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T07:09:51.951Z\",\"updatedOn\":\"2026-03-08T07:09:51.951Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:51.9535", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:51.9535", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:51.9535", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 07:09:51.9628", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 07:09:51.9628", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00047\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:52.0502", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:52.0502", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 07:09:52.0502", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:52.0502", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:52.0502", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:52.0502", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:52.0502", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:52.0502", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:52.0502", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00017#" } { "timestamp": "2026-03-08 07:09:52.0502", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00017" } { "timestamp": "2026-03-08 07:09:52.0653", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 07:09:52.0653", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:52.0653", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:52.0653", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:52.0653", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:52.1539", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624318,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T07:09:52.151Z\",\"updatedOn\":\"2026-03-08T07:09:52.151Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:52.1539", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:52.1539", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:52.1539", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 07:09:52.1623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 07:09:52.1623", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:52.2506", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:52.2506", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 07:09:52.2506", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:52.2506", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:52.2525", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:52.2525", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:52.2525", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:52.2525", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:52.2525", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00029#" } { "timestamp": "2026-03-08 07:09:52.2525", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00029" } { "timestamp": "2026-03-08 07:09:52.2738", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:09:52.2738", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:52.2738", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:52.2738", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:52.2738", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:52.3621", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624320,\"createdOn\":\"2026-03-08T07:09:52.359Z\",\"updatedOn\":\"2026-03-08T07:09:52.359Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:52.3621", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:52.3621", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:52.3621", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:09:52.3621", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:09:52.3621", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:52.4599", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:52.4599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:09:52.4599", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:52.4599", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:52.4599", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:52.4599", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21168\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:52.4599", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:52.4599", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:52.4599", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00030#" } { "timestamp": "2026-03-08 07:09:52.4599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00030" } { "timestamp": "2026-03-08 07:09:52.4895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:09:52.4895", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:52.4895", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:52.4895", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:52.4895", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:52.5777", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624322,\"createdOn\":\"2026-03-08T07:09:52.575Z\",\"updatedOn\":\"2026-03-08T07:09:52.575Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:52.5777", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:52.5777", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:52.5777", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:09:52.5874", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:09:52.5874", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:52.6761", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:52.6761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:09:52.6761", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:52.6761", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:52.6761", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:52.6761", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:52.6761", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:52.6761", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:52.6761", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00031#" } { "timestamp": "2026-03-08 07:09:52.6761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00031" } { "timestamp": "2026-03-08 07:09:52.6997", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:09:52.6997", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:52.6997", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:52.6997", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:52.6997", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:52.7875", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00031\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624324,\"createdOn\":\"2026-03-08T07:09:52.786Z\",\"updatedOn\":\"2026-03-08T07:09:52.786Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:52.7875", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:52.7875", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:52.7875", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:09:52.8162", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:09:52.8162", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00031\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:52.9036", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:52.9036", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:09:52.9036", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:52.9036", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:52.9036", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:52.9036", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21199\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:52.9089", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:52.9089", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:52.9089", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00046#" } { "timestamp": "2026-03-08 07:09:52.9089", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00046" } { "timestamp": "2026-03-08 07:09:52.9248", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:09:52.9248", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:52.9248", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:52.9248", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:52.9248", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:53.0126", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00046\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00046\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624326,\"createdOn\":\"2026-03-08T07:09:53.011Z\",\"updatedOn\":\"2026-03-08T07:09:53.011Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:53.0126", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:53.0126", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:53.0126", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:09:53.0217", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:09:53.0217", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00046\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:53.1082", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:53.1082", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:09:53.1082", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:53.1082", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:53.1082", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:53.1082", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21203\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:53.1138", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:53.1138", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:53.1138", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00030#" } { "timestamp": "2026-03-08 07:09:53.1138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00030" } { "timestamp": "2026-03-08 07:09:53.1138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:09:53.1138", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:53.1138", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:53.1138", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:53.1138", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:53.2123", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624328,\"createdOn\":\"2026-03-08T07:09:53.208Z\",\"updatedOn\":\"2026-03-08T07:09:53.208Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:53.2123", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:53.2123", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:53.2123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:09:53.2313", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:09:53.2313", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:53.3220", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:53.3220", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:09:53.3220", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:53.3220", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:53.3220", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:53.3220", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21321\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00099\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:53.3299", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:53.3299", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:53.3299", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00099#" } { "timestamp": "2026-03-08 07:09:53.3299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00099" } { "timestamp": "2026-03-08 07:09:53.3299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:09:53.3299", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:53.3299", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:53.3299", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:53.3299", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:53.4328", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00099\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00099\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624330,\"createdOn\":\"2026-03-08T07:09:53.430Z\",\"updatedOn\":\"2026-03-08T07:09:53.430Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:53.4328", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:53.4328", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:53.4328", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:09:53.4447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:09:53.4447", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00099\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:53.5298", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:53.5298", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:09:53.5298", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:53.5298", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:53.5326", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:53.5326", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21334\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00107\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:53.5326", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:53.5326", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:53.5326", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00107#" } { "timestamp": "2026-03-08 07:09:53.5326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00107" } { "timestamp": "2026-03-08 07:09:53.5326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 07:09:53.5326", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:53.5326", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:53.5326", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:53.5326", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:53.6431", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00107\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00107\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624332,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T07:09:53.640Z\",\"updatedOn\":\"2026-03-08T07:09:53.640Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:53.6431", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:53.6431", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:53.6431", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 07:09:53.6431", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 07:09:53.6431", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00107\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:53.7404", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:53.7404", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 07:09:53.7404", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:53.7404", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:53.7404", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:53.7404", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21339\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00111\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:53.7404", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:53.7404", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:53.7404", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00111#" } { "timestamp": "2026-03-08 07:09:53.7404", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00111" } { "timestamp": "2026-03-08 07:09:53.7595", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:09:53.7595", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:53.7595", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:53.7595", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:53.7595", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:53.8490", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00111\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00111\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624334,\"createdOn\":\"2026-03-08T07:09:53.846Z\",\"updatedOn\":\"2026-03-08T07:09:53.846Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:53.8490", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:53.8490", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:53.8490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:09:53.8678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:09:53.8678", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00111\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:53.9553", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:53.9553", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:09:53.9553", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:53.9553", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:09:53.9553", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:09:53.9553", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22103\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00287\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:09:53.9553", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:09:53.9553", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:53.9553", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00287#" } { "timestamp": "2026-03-08 07:09:53.9553", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00287" } { "timestamp": "2026-03-08 07:09:53.9726", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 07:09:53.9726", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:09:53.9726", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:09:53.9726", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:09:53.9726", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:09:54.0615", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00287\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00287\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624336,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T07:09:54.058Z\",\"updatedOn\":\"2026-03-08T07:09:54.058Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:09:54.0615", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:09:54.0615", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:09:54.0615", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 07:09:54.0772", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 07:09:54.0772", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00287\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:09:54.1661", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:09:54.1661", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 07:09:54.1661", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:09:54.1661", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:10:04.1764", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:10:04.1764", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 07:10:04.1764", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:10:04.1764", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 07:10:04.1764", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 07:10:04.1764", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:10:04.1764", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:10:04.1764", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:10:04.1764", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:10:04.1764", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:10:04.1764", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:10:04.1764", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:10:04.1764", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 07:10:04.2028", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 07:10:04.2051", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 07:10:04.2051", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:10:04.7475", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:10:04.7475", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 07:10:04.7519", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 07:10:04.7519", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:10:05.2975", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:10:05.2994", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 07:10:05.2994", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 07:10:05.3213", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:10:05.9119", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:10:05.9119", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:10:05.9119", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:10:05.9119", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:10:05.9119", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:10:05.9119", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:10:05.9119", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 07:10:05.9119", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 07:10:05.9119", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 07:10:05.9119", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 07:10:05.9232", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:10:05.9232", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:13:04.3449", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:13:04.3449", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 07:13:04.3449", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:13:04.3449", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 07:13:04.3449", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 07:13:04.3449", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:13:04.3449", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:13:04.3449", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:13:04.3449", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:13:04.3449", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:13:04.3449", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:13:04.3449", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:13:04.3449", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 07:13:04.3449", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 07:13:04.3590", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 07:13:04.3786", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:13:04.9183", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:13:04.9216", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 07:13:04.9216", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 07:13:04.9381", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:13:05.5006", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:13:05.5006", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 07:13:05.5006", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 07:13:05.5243", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:13:06.1427", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:13:06.1427", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:13:06.1427", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:13:06.1427", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:13:06.1427", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:13:06.1427", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:13:06.1427", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 07:13:06.1427", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 07:13:06.1427", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 07:13:06.1427", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 07:13:06.1542", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:13:06.1542", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:16:04.1771", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:16:04.1771", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 07:16:04.1838", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:16:04.1838", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 07:16:04.1838", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 07:16:04.1838", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:16:04.1838", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:16:04.1838", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:16:04.1838", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:16:04.1838", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:16:04.1838", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:16:04.1838", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:16:04.1838", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 07:16:04.1838", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 07:16:04.1838", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 07:16:04.2077", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:16:04.7402", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:16:04.7402", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 07:16:04.7402", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 07:16:04.7560", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:16:05.3078", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:16:05.3078", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 07:16:05.3078", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 07:16:05.3347", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:16:05.9359", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:16:05.9359", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:16:05.9359", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:16:05.9359", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:16:05.9359", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:16:05.9359", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:16:05.9359", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 07:16:05.9359", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 07:16:05.9359", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 07:16:05.9359", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 07:16:05.9359", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:16:05.9359", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:19:04.1713", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:19:04.1713", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 07:19:04.1713", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:19:04.1713", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 07:19:04.1713", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 07:19:04.1713", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:19:04.1713", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:19:04.1713", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:19:04.1792", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:19:04.1792", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:19:04.1792", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:19:04.1792", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:19:04.1792", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 07:19:04.1792", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 07:19:04.1792", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 07:19:04.1792", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:19:04.7105", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:19:04.7105", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 07:19:04.7105", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 07:19:04.7317", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:19:05.2910", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:19:05.2910", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 07:19:05.2910", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 07:19:05.3046", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:19:05.9015", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:19:05.9015", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:19:05.9015", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:19:05.9015", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:19:05.9015", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:19:05.9015", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:19:05.9015", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 07:19:05.9015", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 07:19:05.9015", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 07:19:05.9149", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 07:19:05.9149", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:19:05.9149", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:22:04.1879", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:22:04.1879", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 07:22:04.1955", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:22:04.1955", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 07:22:04.1955", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 07:22:04.1955", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:22:04.1955", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:22:04.1955", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:22:04.1955", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:22:04.1955", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:22:04.1955", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:22:04.1955", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:22:04.1955", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 07:22:04.1955", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 07:22:04.1955", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 07:22:04.2116", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:22:04.7299", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:22:04.7299", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 07:22:04.7299", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 07:22:04.7496", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:22:05.2959", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:22:05.2959", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 07:22:05.2959", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 07:22:05.3219", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:22:05.8994", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:22:05.8994", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:22:05.8994", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:22:05.8994", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:22:05.8994", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:22:05.8994", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:22:05.8994", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 07:22:05.8994", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 07:22:05.8994", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 07:22:05.9110", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 07:22:05.9110", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:22:05.9110", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:24:48.8798", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:24:48.8798", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 07:24:48.8798", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:24:48.8798", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:24:48.8798", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-08 07:24:48.8798", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-08 07:24:48.8947", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:24:48.8947", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:24:48.8947", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:24:48.8947", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:24:48.8947", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:24:49.0304", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624338,\"createdOn\":\"2026-03-08T07:24:49.026Z\",\"updatedOn\":\"2026-03-08T07:24:49.026Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:24:49.0304", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:24:49.0304", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:24:49.0304", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:24:49.0397", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:24:49.0397", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:24:49.1306", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:24:49.1306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:24:49.1306", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:24:49.1306", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:24:49.1306", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:24:49.1306", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 07:24:49.1306", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:24:49.1306", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:24:49.1306", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-08 07:24:49.1306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-08 07:24:49.1504", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:24:49.1504", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:24:49.1504", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:24:49.1504", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:24:49.1504", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:24:49.2374", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624340,\"createdOn\":\"2026-03-08T07:24:49.236Z\",\"updatedOn\":\"2026-03-08T07:24:49.236Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:24:49.2374", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:24:49.2374", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:24:49.2374", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:24:49.2531", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:24:49.2531", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:24:49.3410", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:24:49.3410", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:24:49.3410", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:24:49.3410", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:24:49.3463", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:24:49.3463", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 07:24:49.3463", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:24:49.3463", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:24:49.3463", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-08 07:24:49.3463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-08 07:24:49.3649", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:24:49.3649", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:24:49.3649", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:24:49.3649", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:24:49.3649", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:24:49.4530", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624342,\"createdOn\":\"2026-03-08T07:24:49.450Z\",\"updatedOn\":\"2026-03-08T07:24:49.450Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:24:49.4545", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:24:49.4545", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:24:49.4545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:24:49.4545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:24:49.4545", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:24:49.5535", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:24:49.5535", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:24:49.5535", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:24:49.5535", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:24:49.5535", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:24:49.5535", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 07:24:49.5535", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:24:49.5535", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:24:49.5535", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-08 07:24:49.5535", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-08 07:24:49.5714", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:24:49.5714", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:24:49.5714", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:24:49.5714", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:24:49.5714", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:24:49.6596", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624344,\"createdOn\":\"2026-03-08T07:24:49.656Z\",\"updatedOn\":\"2026-03-08T07:24:49.656Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:24:49.6596", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:24:49.6596", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:24:49.6596", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:24:49.6596", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:24:49.6596", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:24:49.7551", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:24:49.7551", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:24:49.7551", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:24:49.7551", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:24:49.7551", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:24:49.7551", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 07:24:49.7551", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:24:49.7551", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:24:49.7551", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-08 07:24:49.7551", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-08 07:24:49.7765", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:24:49.7765", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:24:49.7765", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:24:49.7765", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:24:49.7765", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:24:49.8659", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624346,\"createdOn\":\"2026-03-08T07:24:49.863Z\",\"updatedOn\":\"2026-03-08T07:24:49.863Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:24:49.8659", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:24:49.8659", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:24:49.8659", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:24:49.8797", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:24:49.8797", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:24:49.9628", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:24:49.9628", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:24:49.9628", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:24:49.9628", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:24:49.9698", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:24:49.9698", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 07:24:49.9698", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:24:49.9698", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:24:49.9698", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-08 07:24:49.9698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-08 07:24:49.9864", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:24:49.9864", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:24:49.9864", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:24:49.9864", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:24:49.9864", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:24:50.0749", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624348,\"createdOn\":\"2026-03-08T07:24:50.072Z\",\"updatedOn\":\"2026-03-08T07:24:50.072Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:24:50.0749", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:24:50.0749", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:24:50.0749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:24:50.0932", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:24:50.0932", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:24:50.1812", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:24:50.1812", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:24:50.1812", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:24:50.1812", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:24:50.1812", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:24:50.1812", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 07:24:50.1944", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:24:50.1944", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:24:50.1944", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-08 07:24:50.1944", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-08 07:24:50.2061", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:24:50.2061", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:24:50.2061", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:24:50.2061", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:24:50.2061", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:24:50.2937", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624350,\"createdOn\":\"2026-03-08T07:24:50.290Z\",\"updatedOn\":\"2026-03-08T07:24:50.290Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:24:50.2937", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:24:50.2937", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:24:50.2937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:24:50.3113", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:24:50.3113", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:24:50.4008", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:24:50.4008", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:24:50.4008", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:24:50.4008", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:24:50.4008", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:24:50.4074", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 07:24:50.4074", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:24:50.4074", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:24:50.4074", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-08 07:24:50.4074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-08 07:24:50.4283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:24:50.4283", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:24:50.4283", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:24:50.4283", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:24:50.4283", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:24:50.5144", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624352,\"createdOn\":\"2026-03-08T07:24:50.514Z\",\"updatedOn\":\"2026-03-08T07:24:50.514Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:24:50.5144", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:24:50.5144", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:24:50.5144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:24:50.5280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:24:50.5280", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:24:50.6141", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:24:50.6141", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:24:50.6141", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:24:50.6141", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:24:50.6141", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:24:50.6141", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00018\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:24:50.6141", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:24:50.6141", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:24:50.6141", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00018#" } { "timestamp": "2026-03-08 07:24:50.6141", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00018" } { "timestamp": "2026-03-08 07:24:50.6353", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:24:50.6353", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:24:50.6353", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:24:50.6353", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:24:50.6353", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:24:50.7245", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00018\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00018\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624354,\"createdOn\":\"2026-03-08T07:24:50.722Z\",\"updatedOn\":\"2026-03-08T07:24:50.722Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:24:50.7245", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:24:50.7245", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:24:50.7245", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:24:50.7380", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:24:50.7380", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00018\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:24:50.8296", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:24:50.8296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:24:50.8296", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:24:50.8296", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:24:50.8296", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:24:50.8296", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 07:24:50.8296", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:24:50.8296", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:24:50.8296", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-08 07:24:50.8296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-08 07:24:50.8449", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:24:50.8449", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:24:50.8449", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:24:50.8449", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:24:50.8449", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:24:50.9318", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624356,\"createdOn\":\"2026-03-08T07:24:50.931Z\",\"updatedOn\":\"2026-03-08T07:24:50.931Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:24:50.9318", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:24:50.9318", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:24:50.9318", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:24:50.9523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:24:50.9523", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:24:51.0403", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:24:51.0403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:24:51.0403", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:24:51.0403", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:25:04.1941", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:25:04.1941", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 07:25:04.1941", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:25:04.1941", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 07:25:04.1941", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 07:25:04.1941", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:25:04.1941", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:25:04.1941", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:25:04.1941", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:25:04.1941", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:25:04.1941", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:25:04.1941", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:25:04.1941", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 07:25:04.1941", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 07:25:04.2047", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 07:25:04.2201", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:25:04.7377", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:25:04.7377", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 07:25:04.7377", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 07:25:04.7532", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:25:05.2850", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:25:05.2850", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 07:25:05.2850", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 07:25:05.3070", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:25:05.9219", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:25:05.9245", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:25:05.9245", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:25:05.9245", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:25:05.9245", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:25:05.9245", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:25:05.9245", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 07:25:05.9245", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 07:25:05.9245", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 07:25:05.9245", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 07:25:05.9245", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:25:05.9245", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:28:04.2008", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:28:04.2008", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 07:28:04.2008", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:28:04.2008", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 07:28:04.2008", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 07:28:04.2008", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:28:04.2008", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:28:04.2008", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:28:04.2008", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:28:04.2008", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:28:04.2008", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:28:04.2008", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:28:04.2008", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 07:28:04.2008", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 07:28:04.2174", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 07:28:04.2360", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:28:04.7519", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:28:04.7519", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 07:28:04.7519", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 07:28:04.7655", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:28:05.3110", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:28:05.3110", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 07:28:05.3110", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 07:28:05.3285", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:28:05.9598", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:28:05.9598", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:28:05.9598", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:28:05.9598", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:28:05.9598", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:28:05.9598", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:28:05.9598", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 07:28:05.9598", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 07:28:05.9676", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 07:28:05.9676", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 07:28:05.9676", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:28:05.9676", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:31:04.1570", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:31:04.1570", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 07:31:04.1570", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:31:04.1570", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 07:31:04.1570", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 07:31:04.1570", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:31:04.1570", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:31:04.1570", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:31:04.1570", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:31:04.1570", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:31:04.1570", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:31:04.1662", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:31:04.1662", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 07:31:04.1662", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 07:31:04.1662", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 07:31:04.1879", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:31:04.7108", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:31:04.7136", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 07:31:04.7136", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 07:31:04.7335", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:31:05.2756", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:31:05.2756", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 07:31:05.2756", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 07:31:05.2987", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:31:05.8986", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:31:05.9028", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:31:05.9028", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:31:05.9028", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:31:05.9028", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:31:05.9028", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:31:05.9028", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 07:31:05.9028", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 07:31:05.9028", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 07:31:05.9028", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 07:31:05.9028", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:31:05.9028", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:34:04.1675", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:34:04.1675", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 07:34:04.1675", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:34:04.1675", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 07:34:04.1675", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 07:34:04.1675", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:34:04.1675", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:34:04.1675", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:34:04.1675", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:34:04.1675", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:34:04.1675", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:34:04.1675", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:34:04.1675", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 07:34:04.1675", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 07:34:04.1790", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 07:34:04.1960", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:34:04.7142", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:34:04.7142", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 07:34:04.7142", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 07:34:04.7336", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:34:05.2998", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:34:05.2998", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 07:34:05.3042", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 07:34:05.3042", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:34:05.9513", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:34:05.9513", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:34:05.9513", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:34:05.9513", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:34:05.9513", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:34:05.9513", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:34:05.9513", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 07:34:05.9513", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 07:34:05.9513", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 07:34:05.9513", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 07:34:05.9622", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:34:05.9622", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:37:04.1982", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:37:04.1982", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 07:37:04.1982", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:37:04.2070", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 07:37:04.2070", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 07:37:04.2070", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:37:04.2070", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:37:04.2070", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:37:04.2070", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:37:04.2070", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:37:04.2070", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:37:04.2070", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:37:04.2070", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 07:37:04.2070", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 07:37:04.2070", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 07:37:04.2313", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:37:04.7559", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:37:04.7559", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 07:37:04.7559", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 07:37:04.7713", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:37:05.3271", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:37:05.3271", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 07:37:05.3318", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 07:37:05.3318", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:37:05.9358", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:37:05.9358", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:37:05.9358", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:37:05.9358", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:37:05.9358", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:37:05.9358", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:37:05.9358", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 07:37:05.9358", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 07:37:05.9433", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 07:37:05.9433", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 07:37:05.9433", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:37:05.9433", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:39:48.8759", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:39:48.8759", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 07:39:48.8759", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:39:48.8759", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:48.8759", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00021#" } { "timestamp": "2026-03-08 07:39:48.8759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00021" } { "timestamp": "2026-03-08 07:39:48.8759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:39:48.8759", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:39:48.8759", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:39:48.8759", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:39:48.8759", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:39:49.0233", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624366,\"createdOn\":\"2026-03-08T07:39:49.020Z\",\"updatedOn\":\"2026-03-08T07:39:49.020Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:39:49.0233", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:39:49.0233", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:39:49.0233", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:39:49.0378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:39:49.0378", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:39:49.1260", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:39:49.1260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:39:49.1260", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:49.1260", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:39:49.1260", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:39:49.1260", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22173\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00297\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 07:39:49.1260", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:39:49.1260", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:49.1260", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00297#" } { "timestamp": "2026-03-08 07:39:49.1260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00297" } { "timestamp": "2026-03-08 07:39:49.1260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:39:49.1260", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:39:49.1260", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:39:49.1260", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:39:49.1260", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:39:49.2286", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00297\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00297\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624368,\"createdOn\":\"2026-03-08T07:39:49.225Z\",\"updatedOn\":\"2026-03-08T07:39:49.225Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:39:49.2286", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:39:49.2286", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:39:49.2286", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:39:49.2416", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:39:49.2416", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00297\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:39:49.3371", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:39:49.3371", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:39:49.3371", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:49.3371", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:39:49.3371", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:39:49.3371", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22295\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 07:39:49.3530", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:39:49.3530", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:49.3530", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00002#" } { "timestamp": "2026-03-08 07:39:49.3530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00002" } { "timestamp": "2026-03-08 07:39:49.3626", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:39:49.3626", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:39:49.3626", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:39:49.3626", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:39:49.3626", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:39:49.4501", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00002\\n
\\n Description:<\/b> NA\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624370,\"createdOn\":\"2026-03-08T07:39:49.448Z\",\"updatedOn\":\"2026-03-08T07:39:49.448Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:39:49.4501", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:39:49.4501", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:39:49.4501", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:39:49.4608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:39:49.4608", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00002\"},{\"type\":\"text\",\"text\":\"NA\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:39:49.5704", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:39:49.5704", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:39:49.5704", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:49.5704", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:39:49.5704", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:39:49.5704", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"24288\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00023\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 07:39:49.5880", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:39:49.5880", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:49.5880", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00023#" } { "timestamp": "2026-03-08 07:39:49.5880", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00023" } { "timestamp": "2026-03-08 07:39:49.6006", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:39:49.6006", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:39:49.6006", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:39:49.6006", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:39:49.6006", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:39:49.6881", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00023\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00023\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624372,\"createdOn\":\"2026-03-08T07:39:49.685Z\",\"updatedOn\":\"2026-03-08T07:39:49.685Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:39:49.6881", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:39:49.6881", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:39:49.6881", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:39:49.7093", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:39:49.7093", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00023\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:39:49.7952", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:39:49.7952", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:39:49.7952", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:49.7952", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:39:49.7952", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:39:49.7975", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00093\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 07:39:49.7975", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:39:49.7975", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:49.7975", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00093#" } { "timestamp": "2026-03-08 07:39:49.7975", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00093" } { "timestamp": "2026-03-08 07:39:49.7975", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:39:49.8134", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:39:49.8134", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:39:49.8134", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:39:49.8134", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:39:49.9004", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00093\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00093\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624374,\"createdOn\":\"2026-03-08T07:39:49.897Z\",\"updatedOn\":\"2026-03-08T07:39:49.897Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:39:49.9004", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:39:49.9004", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:39:49.9004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:39:49.9144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:39:49.9144", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00093\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:39:50.0025", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:39:50.0025", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:39:50.0025", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:50.0025", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:39:50.0025", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:39:50.0025", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21684\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00151\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 07:39:50.0025", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:39:50.0025", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:50.0025", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00151#" } { "timestamp": "2026-03-08 07:39:50.0025", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00151" } { "timestamp": "2026-03-08 07:39:50.0177", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:39:50.0177", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:39:50.0177", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:39:50.0177", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:39:50.0177", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:39:50.1048", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00151\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00151\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624376,\"createdOn\":\"2026-03-08T07:39:50.101Z\",\"updatedOn\":\"2026-03-08T07:39:50.101Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:39:50.1048", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:39:50.1048", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:39:50.1048", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:39:50.1160", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:39:50.1160", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00151\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:39:50.2031", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:39:50.2031", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:39:50.2031", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:50.2037", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:39:50.2037", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:39:50.2037", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21785\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00192\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 07:39:50.2037", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:39:50.2037", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:50.2037", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00192#" } { "timestamp": "2026-03-08 07:39:50.2037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00192" } { "timestamp": "2026-03-08 07:39:50.2037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:39:50.2037", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:39:50.2037", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:39:50.2037", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:39:50.2037", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:39:50.3061", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00192\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00192\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624378,\"createdOn\":\"2026-03-08T07:39:50.303Z\",\"updatedOn\":\"2026-03-08T07:39:50.303Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:39:50.3061", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:39:50.3061", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:39:50.3061", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:39:50.3208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:39:50.3208", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00192\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:39:50.4095", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:39:50.4095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:39:50.4095", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:50.4095", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:39:50.4095", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:39:50.4095", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21800\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 07:39:50.4095", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:39:50.4095", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:50.4095", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00028#" } { "timestamp": "2026-03-08 07:39:50.4225", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00028" } { "timestamp": "2026-03-08 07:39:50.4225", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:39:50.4225", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:39:50.4225", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:39:50.4225", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:39:50.4225", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:39:50.5153", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624380,\"createdOn\":\"2026-03-08T07:39:50.516Z\",\"updatedOn\":\"2026-03-08T07:39:50.516Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:39:50.5153", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:39:50.5153", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:39:50.5153", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:39:50.5299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:39:50.5299", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:39:50.6186", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:39:50.6186", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:39:50.6186", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:50.6186", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:39:50.6186", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:39:50.6186", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22169\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 07:39:50.6286", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:39:50.6286", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:50.6286", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00020#" } { "timestamp": "2026-03-08 07:39:50.6286", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00020" } { "timestamp": "2026-03-08 07:39:50.6286", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:39:50.6286", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:39:50.6286", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:39:50.6415", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:39:50.6415", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:39:50.7302", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00020\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624382,\"createdOn\":\"2026-03-08T07:39:50.727Z\",\"updatedOn\":\"2026-03-08T07:39:50.727Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:39:50.7302", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:39:50.7302", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:39:50.7302", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:39:50.7446", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:39:50.7446", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00020\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:39:50.8283", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:39:50.8283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:39:50.8283", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:50.8283", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:39:50.8350", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:39:50.8350", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22388\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 07:39:50.8350", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:39:50.8350", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:50.8350", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00013#" } { "timestamp": "2026-03-08 07:39:50.8350", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00013" } { "timestamp": "2026-03-08 07:39:50.8528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:39:50.8528", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:39:50.8528", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:39:50.8528", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:39:50.8528", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:39:50.9418", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624384,\"createdOn\":\"2026-03-08T07:39:50.938Z\",\"updatedOn\":\"2026-03-08T07:39:50.938Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:39:50.9418", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:39:50.9418", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:39:50.9418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:39:50.9418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:39:50.9418", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:39:51.0403", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:39:51.0403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:39:51.0403", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:51.0403", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:39:51.0403", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:39:51.0403", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 07:39:51.0403", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:39:51.0476", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:51.0476", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-08 07:39:51.0476", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-08 07:39:51.0476", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:39:51.0476", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:39:51.0476", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:39:51.0476", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:39:51.0476", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:39:51.1401", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624386,\"createdOn\":\"2026-03-08T07:39:51.144Z\",\"updatedOn\":\"2026-03-08T07:39:51.144Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:39:51.1401", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:39:51.1401", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:39:51.1401", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:39:51.1597", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:39:51.1597", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:39:51.2471", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:39:51.2471", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:39:51.2471", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:51.2471", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:39:51.2471", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:39:51.2471", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 07:39:51.2536", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:39:51.2536", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:51.2536", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-08 07:39:51.2536", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-08 07:39:51.2536", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:39:51.2536", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:39:51.2536", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:39:51.2536", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:39:51.2536", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:39:51.3505", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624388,\"createdOn\":\"2026-03-08T07:39:51.351Z\",\"updatedOn\":\"2026-03-08T07:39:51.351Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:39:51.3505", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:39:51.3505", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:39:51.3505", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:39:51.3694", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:39:51.3694", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:39:51.4575", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:39:51.4575", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:39:51.4575", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:51.4575", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:39:51.4575", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:39:51.4575", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 07:39:51.4707", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:39:51.4707", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:51.4707", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-08 07:39:51.4707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-08 07:39:51.4707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:39:51.4707", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:39:51.4707", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:39:51.4707", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:39:51.4707", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:39:51.5707", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624390,\"createdOn\":\"2026-03-08T07:39:51.567Z\",\"updatedOn\":\"2026-03-08T07:39:51.567Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:39:51.5707", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:39:51.5707", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:39:51.5707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:39:51.5873", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:39:51.5873", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:39:51.6807", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:39:51.6807", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:39:51.6807", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:51.6807", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:39:51.6807", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:39:51.6807", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 07:39:51.6807", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:39:51.6807", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:51.6807", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-08 07:39:51.6807", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-08 07:39:51.6970", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:39:51.6970", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:39:51.6970", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:39:51.6970", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:39:51.6970", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:39:51.7845", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624392,\"createdOn\":\"2026-03-08T07:39:51.782Z\",\"updatedOn\":\"2026-03-08T07:39:51.782Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:39:51.7845", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:39:51.7845", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:39:51.7845", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:39:51.7995", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:39:51.7995", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:39:51.8877", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:39:51.8877", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:39:51.8877", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:51.8877", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:39:51.8877", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:39:51.8911", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 07:39:51.8911", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:39:51.8911", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:51.8911", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-08 07:39:51.8911", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-08 07:39:51.9068", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:39:51.9068", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:39:51.9068", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:39:51.9068", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:39:51.9068", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:39:51.9943", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624394,\"createdOn\":\"2026-03-08T07:39:51.995Z\",\"updatedOn\":\"2026-03-08T07:39:51.995Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:39:51.9943", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:39:51.9943", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:39:51.9943", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:39:52.0070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:39:52.0070", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:39:52.0942", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:39:52.0942", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:39:52.0942", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:52.0942", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:39:52.0942", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:39:52.0942", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 07:39:52.0942", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:39:52.0942", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:52.0942", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-08 07:39:52.0942", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-08 07:39:52.1106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:39:52.1106", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:39:52.1106", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:39:52.1106", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:39:52.1106", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:39:52.1978", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624396,\"createdOn\":\"2026-03-08T07:39:52.195Z\",\"updatedOn\":\"2026-03-08T07:39:52.195Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:39:52.1978", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:39:52.1978", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:39:52.1978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:39:52.2139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:39:52.2139", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:39:52.3003", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:39:52.3003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:39:52.3003", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:52.3003", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:39:52.3003", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:39:52.3003", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21927\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00243\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 07:39:52.3003", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:39:52.3003", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:52.3003", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00243#" } { "timestamp": "2026-03-08 07:39:52.3003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00243" } { "timestamp": "2026-03-08 07:39:52.3210", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 07:39:52.3210", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 07:39:52.3210", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 07:39:52.3210", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 07:39:52.3210", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 07:39:52.4086", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00243\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00243\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624398,\"createdOn\":\"2026-03-08T07:39:52.405Z\",\"updatedOn\":\"2026-03-08T07:39:52.405Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 07:39:52.4086", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 07:39:52.4086", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 07:39:52.4086", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 07:39:52.4086", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 07:39:52.4086", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00243\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 07:39:52.5045", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 07:39:52.5045", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 07:39:52.5045", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 07:39:52.5045", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:40:04.1811", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:40:04.1811", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 07:40:04.1901", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:40:04.1901", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 07:40:04.1901", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 07:40:04.1901", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:40:04.1901", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:40:04.1901", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:40:04.1901", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:40:04.1901", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:40:04.1901", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:40:04.1901", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:40:04.1901", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 07:40:04.1901", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 07:40:04.1901", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 07:40:04.2127", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:40:04.7415", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:40:04.7415", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 07:40:04.7415", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 07:40:04.7588", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:40:05.3176", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:40:05.3176", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 07:40:05.3176", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 07:40:05.3323", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:40:06.0000", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:40:06.0107", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:40:06.0107", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:40:06.0107", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:40:06.0107", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:40:06.0107", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:40:06.0107", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 07:40:06.0107", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 07:40:06.0213", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 07:40:06.0213", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 07:40:06.0213", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:40:06.0213", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:43:04.1782", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:43:04.1782", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 07:43:04.1873", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:43:04.1873", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 07:43:04.1873", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 07:43:04.1873", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:43:04.1873", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:43:04.1873", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:43:04.1873", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:43:04.1873", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:43:04.1873", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:43:04.1873", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:43:04.1873", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 07:43:04.1873", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 07:43:04.1873", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 07:43:04.2072", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:43:04.7392", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:43:04.7392", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 07:43:04.7392", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 07:43:04.7563", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:43:05.3189", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:43:05.3189", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 07:43:05.3189", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 07:43:05.3330", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:43:05.9459", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:43:05.9459", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:43:05.9459", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:43:05.9459", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:43:05.9459", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:43:05.9459", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:43:05.9459", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 07:43:05.9459", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 07:43:05.9524", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 07:43:05.9524", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 07:43:05.9524", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:43:05.9524", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:46:04.1726", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:46:04.1726", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 07:46:04.1726", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:46:04.1726", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 07:46:04.1726", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 07:46:04.1726", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:46:04.1726", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:46:04.1726", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:46:04.1726", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:46:04.1726", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:46:04.1726", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:46:04.1726", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:46:04.1726", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 07:46:04.1857", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 07:46:04.1857", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 07:46:04.2044", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:46:04.7330", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:46:04.7330", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 07:46:04.7330", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 07:46:04.7480", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:46:05.3083", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:46:05.3083", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 07:46:05.3083", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 07:46:05.3231", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:46:05.9334", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:46:05.9334", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:46:05.9334", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:46:05.9334", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:46:05.9334", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:46:05.9334", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:46:05.9334", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 07:46:05.9334", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 07:46:05.9334", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 07:46:05.9334", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 07:46:05.9479", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:46:05.9479", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:49:04.1516", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:49:04.1516", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 07:49:04.1516", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:49:04.1516", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 07:49:04.1516", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 07:49:04.1516", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:49:04.1516", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:49:04.1516", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:49:04.1516", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:49:04.1516", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:49:04.1516", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:49:04.1516", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:49:04.1516", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 07:49:04.1626", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 07:49:04.1626", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 07:49:04.1792", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:49:04.6967", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:49:04.6967", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 07:49:04.6967", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 07:49:04.7190", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:49:05.3805", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:49:05.3831", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 07:49:05.3831", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 07:49:05.3831", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:49:05.9721", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:49:05.9766", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:49:05.9766", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:49:05.9766", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:49:05.9766", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:49:05.9766", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:49:05.9766", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 07:49:05.9766", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 07:49:05.9766", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 07:49:05.9766", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 07:49:05.9766", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:49:05.9766", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:52:04.2045", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:52:04.2045", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 07:52:04.2105", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:52:04.2105", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 07:52:04.2105", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 07:52:04.2105", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:52:04.2105", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:52:04.2105", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:52:04.2105", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:52:04.2105", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:52:04.2105", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:52:04.2105", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:52:04.2105", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 07:52:04.2105", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 07:52:04.2105", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 07:52:04.2326", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:52:04.7687", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:52:04.7687", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 07:52:04.7687", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 07:52:04.7687", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:52:05.3131", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:52:05.3157", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 07:52:05.3157", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 07:52:05.3157", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:52:05.8997", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:52:05.8997", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:52:05.8997", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:52:05.8997", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:52:05.8997", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:52:05.8997", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:52:05.8997", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 07:52:05.8997", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 07:52:05.8997", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 07:52:05.9109", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 07:52:05.9109", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:52:05.9109", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:55:04.2149", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:55:04.2149", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 07:55:04.2192", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:55:04.2192", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 07:55:04.2192", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 07:55:04.2192", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:55:04.2192", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:55:04.2192", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:55:04.2192", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:55:04.2192", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:55:04.2192", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:55:04.2192", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:55:04.2192", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 07:55:04.2192", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 07:55:04.2192", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 07:55:04.2445", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:55:04.7651", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:55:04.7678", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 07:55:04.7678", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 07:55:04.7824", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:55:05.3312", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:55:05.3312", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 07:55:05.3312", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 07:55:05.3488", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:55:05.9407", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:55:05.9407", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:55:05.9407", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:55:05.9407", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:55:05.9407", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:55:05.9407", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:55:05.9407", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 07:55:05.9407", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 07:55:05.9407", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 07:55:05.9407", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 07:55:05.9407", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:55:05.9530", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 07:58:04.2019", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 07:58:04.2019", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 07:58:04.2019", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 07:58:04.2019", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 07:58:04.2019", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 07:58:04.2019", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:58:04.2019", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:58:04.2019", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:58:04.2019", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:58:04.2019", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:58:04.2019", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:58:04.2019", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 07:58:04.2019", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 07:58:04.2019", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 07:58:04.2019", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 07:58:04.2339", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:58:04.7617", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:58:04.7647", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 07:58:04.7647", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 07:58:04.8105", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:58:05.3617", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:58:05.3617", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 07:58:05.3617", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 07:58:05.3731", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 07:58:05.9980", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 07:58:05.9980", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 07:58:05.9980", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:58:05.9980", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 07:58:05.9980", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 07:58:05.9980", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 07:58:05.9980", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 07:58:05.9980", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 07:58:05.9980", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 07:58:05.9980", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 07:58:05.9980", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 07:58:05.9980", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:01:04.1468", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:01:04.1468", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 08:01:04.1541", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:01:04.1541", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 08:01:04.1541", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 08:01:04.1541", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:01:04.1541", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:01:04.1541", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:01:04.1541", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:01:04.1541", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:01:04.1541", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:01:04.1541", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:01:04.1541", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 08:01:04.1541", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 08:01:04.1541", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 08:01:04.1740", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:01:04.6886", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:01:04.6886", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 08:01:04.6886", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 08:01:04.7089", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:01:05.2491", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:01:05.2491", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 08:01:05.2491", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 08:01:05.2701", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:01:05.8470", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:01:05.8470", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:01:05.8470", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:01:05.8470", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:01:05.8470", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:01:05.8470", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:01:05.8470", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 08:01:05.8470", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 08:01:05.8558", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 08:01:05.8558", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 08:01:05.8558", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:01:05.8558", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:04:04.1556", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:04:04.1556", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 08:04:04.1556", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:04:04.1556", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 08:04:04.1556", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 08:04:04.1556", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:04:04.1556", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:04:04.1620", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:04:04.1620", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:04:04.1620", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:04:04.1620", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:04:04.1620", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:04:04.1620", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 08:04:04.1620", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 08:04:04.1620", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 08:04:04.1905", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:04:04.7010", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:04:04.7010", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 08:04:04.7010", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 08:04:04.7170", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:04:05.2727", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:04:05.2727", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 08:04:05.2727", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 08:04:05.2867", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:04:05.8772", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:04:05.8772", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:04:05.8772", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:04:05.8772", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:04:05.8772", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:04:05.8772", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:04:05.8806", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 08:04:05.8806", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 08:04:05.8806", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 08:04:05.8806", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 08:04:05.8806", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:04:05.8806", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:07:04.2328", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:07:04.2328", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 08:07:04.2375", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:07:04.2375", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 08:07:04.2375", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 08:07:04.2375", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:07:04.2375", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:07:04.2375", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:07:04.2375", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:07:04.2375", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:07:04.2375", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:07:04.2375", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:07:04.2375", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 08:07:04.2375", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 08:07:04.2375", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 08:07:04.2631", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:07:04.8005", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:07:04.8005", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 08:07:04.8005", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 08:07:04.8165", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:07:05.3589", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:07:05.3626", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 08:07:05.3626", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 08:07:05.3626", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:07:05.9669", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:07:05.9713", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:07:05.9713", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:07:05.9713", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:07:05.9713", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:07:05.9713", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:07:05.9713", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 08:07:05.9713", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 08:07:05.9713", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 08:07:05.9713", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 08:07:05.9713", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:07:05.9713", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:48.9064", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:48.9064", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21978\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 08:09:48.9064", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:48.9064", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:48.9064", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00020#" } { "timestamp": "2026-03-08 08:09:48.9064", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00020" } { "timestamp": "2026-03-08 08:09:48.9265", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:48.9265", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:48.9265", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:48.9265", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:48.9265", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:49.0636", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00020\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624432,\"createdOn\":\"2026-03-08T08:09:49.060Z\",\"updatedOn\":\"2026-03-08T08:09:49.060Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:49.0636", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:49.0636", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:49.0636", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:49.0636", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:49.0636", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00020\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:49.1607", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:49.1607", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:49.1607", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:49.1607", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:49.1607", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:49.1607", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22184\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 08:09:49.1607", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:49.1607", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:49.1607", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00078#" } { "timestamp": "2026-03-08 08:09:49.1607", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00078" } { "timestamp": "2026-03-08 08:09:49.1768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:49.1768", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:49.1768", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:49.1768", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:49.1768", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:49.2655", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00078\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00078\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624434,\"createdOn\":\"2026-03-08T08:09:49.263Z\",\"updatedOn\":\"2026-03-08T08:09:49.263Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:49.2655", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:49.2655", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:49.2655", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:49.2655", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:49.2655", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00078\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:49.3612", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:49.3612", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:49.3612", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:49.3612", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:49.3612", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:49.3612", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22151\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00072\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 08:09:49.3612", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:49.3612", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:49.3612", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00072#" } { "timestamp": "2026-03-08 08:09:49.3612", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00072" } { "timestamp": "2026-03-08 08:09:49.3758", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:49.3758", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:49.3758", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:49.3758", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:49.3758", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:49.4633", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00072\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00072\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Web user\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624436,\"createdOn\":\"2026-03-08T08:09:49.460Z\",\"updatedOn\":\"2026-03-08T08:09:49.460Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:49.4633", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:49.4633", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:49.4633", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:49.4730", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:49.4730", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00072\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Web user\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:49.5598", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:49.5598", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:49.5598", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:49.5598", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:49.5598", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:49.5598", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00068\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 08:09:49.5745", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:49.5745", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:49.5745", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00068#" } { "timestamp": "2026-03-08 08:09:49.5745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00068" } { "timestamp": "2026-03-08 08:09:49.5842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:49.5842", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:49.5842", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:49.5842", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:49.5842", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:49.6716", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00068\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00068\\n
\\n Description:<\/b> Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624438,\"createdOn\":\"2026-03-08T08:09:49.674Z\",\"updatedOn\":\"2026-03-08T08:09:49.674Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:49.6716", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:49.6716", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:49.6716", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:49.6983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:49.6983", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00068\"},{\"type\":\"text\",\"text\":\"Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:49.7855", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:49.7855", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:49.7855", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:49.7855", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:49.7855", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:49.7855", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22135\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00064\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 08:09:49.7855", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:49.7855", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:49.7855", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00064#" } { "timestamp": "2026-03-08 08:09:49.7855", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00064" } { "timestamp": "2026-03-08 08:09:49.8041", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:49.8041", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:49.8041", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:49.8041", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:49.8041", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:49.8882", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00064\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00064\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624440,\"createdOn\":\"2026-03-08T08:09:49.889Z\",\"updatedOn\":\"2026-03-08T08:09:49.889Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:49.8882", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:49.8920", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:49.8920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:49.8920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:49.8920", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00064\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:49.9862", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:49.9862", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:49.9862", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:49.9862", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:49.9862", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:49.9862", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22121\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00073\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 08:09:49.9996", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:49.9996", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:49.9996", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00073#" } { "timestamp": "2026-03-08 08:09:49.9996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00073" } { "timestamp": "2026-03-08 08:09:49.9996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:49.9996", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:49.9996", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:49.9996", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:49.9996", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:50.0953", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00073\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00073\\n
\\n Description:<\/b> TEST\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624442,\"createdOn\":\"2026-03-08T08:09:50.095Z\",\"updatedOn\":\"2026-03-08T08:09:50.095Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:50.0953", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:50.0953", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:50.0953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:50.1128", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:50.1128", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00073\"},{\"type\":\"text\",\"text\":\"TEST\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:50.2008", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:50.2008", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:50.2008", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:50.2008", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:50.2039", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:50.2039", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22015\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00279\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 08:09:50.2039", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:50.2039", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:50.2039", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00279#" } { "timestamp": "2026-03-08 08:09:50.2039", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00279" } { "timestamp": "2026-03-08 08:09:50.2208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:50.2208", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:50.2208", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:50.2208", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:50.2208", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:50.3087", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00279\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00279\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624444,\"createdOn\":\"2026-03-08T08:09:50.306Z\",\"updatedOn\":\"2026-03-08T08:09:50.306Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:50.3087", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:50.3087", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:50.3087", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:50.3236", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:50.3236", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00279\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:50.4088", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:50.4088", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:50.4088", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:50.4088", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:50.4088", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:50.4088", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:50.4088", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:50.4088", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:50.4088", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00005#" } { "timestamp": "2026-03-08 08:09:50.4088", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00005" } { "timestamp": "2026-03-08 08:09:50.4297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:50.4297", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:50.4297", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:50.4297", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:50.4297", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:50.5158", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624446,\"createdOn\":\"2026-03-08T08:09:50.515Z\",\"updatedOn\":\"2026-03-08T08:09:50.515Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:50.5158", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:50.5158", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:50.5158", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:50.5324", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:50.5324", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:50.6212", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:50.6212", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:50.6212", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:50.6212", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:50.6212", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:50.6212", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18720\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:50.6262", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:50.6262", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:50.6262", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00031#" } { "timestamp": "2026-03-08 08:09:50.6262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00031" } { "timestamp": "2026-03-08 08:09:50.6262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:50.6262", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:50.6262", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:50.6262", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:50.6262", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:50.7236", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00031\\n
\\n Description:<\/b> Safety issue found in hyderabad\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624448,\"createdOn\":\"2026-03-08T08:09:50.721Z\",\"updatedOn\":\"2026-03-08T08:09:50.721Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:50.7236", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:50.7236", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:50.7236", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:50.7375", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:50.7375", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00031\"},{\"type\":\"text\",\"text\":\"Safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:50.8250", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:50.8250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:50.8250", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:50.8250", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:50.8250", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:50.8250", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:50.8324", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:50.8324", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:50.8324", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-08 08:09:50.8324", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-08 08:09:50.8433", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 08:09:50.8433", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:50.8433", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:50.8433", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:50.8433", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:50.9314", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624450,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T08:09:50.928Z\",\"updatedOn\":\"2026-03-08T08:09:50.928Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:50.9314", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:50.9314", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:50.9314", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 08:09:50.9474", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 08:09:50.9474", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:51.0335", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:51.0335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 08:09:51.0335", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:51.0335", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:51.0335", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:51.0335", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:51.0335", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:51.0335", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:51.0335", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-08 08:09:51.0335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-08 08:09:51.0526", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 08:09:51.0526", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:51.0526", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:51.0526", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:51.0526", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:51.1406", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624452,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T08:09:51.138Z\",\"updatedOn\":\"2026-03-08T08:09:51.138Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:51.1406", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:51.1406", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:51.1406", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 08:09:51.1406", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 08:09:51.1561", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:51.2444", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:51.2444", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 08:09:51.2444", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:51.2444", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:51.2444", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:51.2444", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:51.2538", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:51.2538", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:51.2538", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-08 08:09:51.2538", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-08 08:09:51.2538", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:51.2538", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:51.2538", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:51.2538", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:51.2652", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:51.3470", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624454,\"createdOn\":\"2026-03-08T08:09:51.351Z\",\"updatedOn\":\"2026-03-08T08:09:51.351Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:51.3470", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:51.3470", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:51.3470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:51.3634", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:51.3634", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:51.4411", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:51.4411", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:51.4411", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:51.4411", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:51.4411", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:51.4411", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:51.4600", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:51.4600", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:51.4600", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-08 08:09:51.4600", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-08 08:09:51.4708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:51.4708", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:51.4708", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:51.4708", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:51.4708", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:51.5678", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624456,\"createdOn\":\"2026-03-08T08:09:51.565Z\",\"updatedOn\":\"2026-03-08T08:09:51.565Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:51.5678", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:51.5678", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:51.5678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:51.5678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:51.5678", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:51.6638", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:51.6638", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:51.6638", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:51.6638", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:51.6638", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:51.6638", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:51.6638", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:51.6638", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:51.6638", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-08 08:09:51.6638", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-08 08:09:51.7070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:51.7070", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:51.7070", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:51.7070", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:51.7070", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:51.7970", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624458,\"createdOn\":\"2026-03-08T08:09:51.794Z\",\"updatedOn\":\"2026-03-08T08:09:51.794Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:51.7970", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:51.7970", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:51.7970", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:51.7970", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:51.7970", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:51.8935", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:51.8935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:51.8935", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:51.8935", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:51.8935", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:51.8935", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:51.8935", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:51.8935", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:51.8935", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-08 08:09:51.8935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-08 08:09:51.9086", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:51.9086", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:51.9086", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:51.9086", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:51.9086", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:51.9976", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624460,\"createdOn\":\"2026-03-08T08:09:51.996Z\",\"updatedOn\":\"2026-03-08T08:09:51.996Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:51.9976", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:51.9996", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:51.9996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:51.9996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:51.9996", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:52.0937", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:52.0937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:52.0937", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:52.0937", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:52.0937", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:52.0937", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:52.0937", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:52.0937", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:52.0937", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-08 08:09:52.0937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-08 08:09:52.1184", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:52.1184", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:52.1184", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:52.1184", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:52.1184", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:52.2080", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624462,\"createdOn\":\"2026-03-08T08:09:52.206Z\",\"updatedOn\":\"2026-03-08T08:09:52.206Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:52.2080", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:52.2080", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:52.2080", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:52.2193", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:52.2193", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:52.3044", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:52.3044", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:52.3044", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:52.3044", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:52.3044", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:52.3044", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18728\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00032\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:52.3126", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:52.3126", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:52.3126", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00032#" } { "timestamp": "2026-03-08 08:09:52.3126", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00032" } { "timestamp": "2026-03-08 08:09:52.3126", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:52.3126", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:52.3126", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:52.3126", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:52.3126", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:52.4102", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00032\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00032\\n
\\n Description:<\/b> Safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624464,\"createdOn\":\"2026-03-08T08:09:52.407Z\",\"updatedOn\":\"2026-03-08T08:09:52.407Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:52.4102", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:52.4102", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:52.4102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:52.4102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:52.4218", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00032\"},{\"type\":\"text\",\"text\":\"Safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:52.5076", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:52.5076", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:52.5076", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:52.5076", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:52.5076", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:52.5076", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:52.5076", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:52.5076", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:52.5076", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00006#" } { "timestamp": "2026-03-08 08:09:52.5076", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00006" } { "timestamp": "2026-03-08 08:09:52.5224", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:52.5224", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:52.5224", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:52.5224", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:52.5224", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:52.6084", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624466,\"createdOn\":\"2026-03-08T08:09:52.607Z\",\"updatedOn\":\"2026-03-08T08:09:52.607Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:52.6104", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:52.6104", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:52.6104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:52.6104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:52.6104", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:52.7102", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:52.7102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:52.7102", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:52.7102", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:52.7102", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:52.7102", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:52.7102", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:52.7102", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:52.7102", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-08 08:09:52.7102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-08 08:09:52.7282", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:52.7282", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:52.7282", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:52.7282", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:52.7282", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:52.8142", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624468,\"createdOn\":\"2026-03-08T08:09:52.813Z\",\"updatedOn\":\"2026-03-08T08:09:52.813Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:52.8142", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:52.8142", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:52.8142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:52.8142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:52.8142", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:52.9177", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:52.9177", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:52.9177", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:52.9177", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:52.9177", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:52.9177", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:52.9237", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:52.9237", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:52.9237", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-08 08:09:52.9237", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-08 08:09:52.9237", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 08:09:52.9237", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:52.9237", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:52.9237", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:52.9237", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:53.0289", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624470,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T08:09:53.026Z\",\"updatedOn\":\"2026-03-08T08:09:53.026Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:53.0289", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:53.0289", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:53.0289", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 08:09:53.0378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 08:09:53.0378", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:53.1282", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:53.1282", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 08:09:53.1282", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:53.1282", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:53.1282", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:53.1282", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18868\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00025\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:53.1282", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:53.1282", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:53.1282", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00025#" } { "timestamp": "2026-03-08 08:09:53.1282", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00025" } { "timestamp": "2026-03-08 08:09:53.1409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:53.1409", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:53.1409", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:53.1409", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:53.1409", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:53.2292", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00025\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00025\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624472,\"createdOn\":\"2026-03-08T08:09:53.226Z\",\"updatedOn\":\"2026-03-08T08:09:53.226Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:53.2292", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:53.2292", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:53.2292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:53.2392", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:53.2392", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00025\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:53.3263", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:53.3263", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:53.3263", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:53.3263", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:53.3279", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:53.3279", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18807\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:53.3279", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:53.3279", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:53.3279", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00013#" } { "timestamp": "2026-03-08 08:09:53.3279", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00013" } { "timestamp": "2026-03-08 08:09:53.3445", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:53.3445", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:53.3445", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:53.3445", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:53.3445", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:53.4305", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624474,\"createdOn\":\"2026-03-08T08:09:53.429Z\",\"updatedOn\":\"2026-03-08T08:09:53.429Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:53.4305", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:53.4305", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:53.4305", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:53.4481", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:53.4481", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:53.5354", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:53.5354", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:53.5354", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:53.5354", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:53.5354", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:53.5354", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18738\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:53.5354", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:53.5354", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:53.5354", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00037#" } { "timestamp": "2026-03-08 08:09:53.5354", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00037" } { "timestamp": "2026-03-08 08:09:53.5547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:53.5547", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:53.5547", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:53.5547", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:53.5547", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:53.6381", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00037\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624476,\"createdOn\":\"2026-03-08T08:09:53.639Z\",\"updatedOn\":\"2026-03-08T08:09:53.639Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:53.6381", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:53.6381", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:53.6381", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:53.6565", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:53.6565", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00037\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:53.7425", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:53.7425", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:53.7425", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:53.7425", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:53.7425", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:53.7425", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18737\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:53.7532", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:53.7532", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:53.7532", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00036#" } { "timestamp": "2026-03-08 08:09:53.7532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00036" } { "timestamp": "2026-03-08 08:09:53.7532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:53.7532", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:53.7651", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:53.7651", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:53.7651", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:53.8517", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00036\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624478,\"createdOn\":\"2026-03-08T08:09:53.849Z\",\"updatedOn\":\"2026-03-08T08:09:53.849Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:53.8517", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:53.8517", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:53.8517", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:53.8686", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:53.8686", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00036\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:53.9553", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:53.9553", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:53.9553", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:53.9553", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:53.9553", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:53.9553", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18735\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:53.9553", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:53.9553", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:53.9553", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00034#" } { "timestamp": "2026-03-08 08:09:53.9553", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00034" } { "timestamp": "2026-03-08 08:09:53.9691", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:53.9691", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:53.9691", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:53.9691", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:53.9691", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:54.0552", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00034\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624480,\"createdOn\":\"2026-03-08T08:09:54.054Z\",\"updatedOn\":\"2026-03-08T08:09:54.054Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:54.0552", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:54.0552", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:54.0552", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:54.0711", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:54.0711", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00034\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:54.1570", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:54.1570", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:54.1570", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:54.1570", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:54.1570", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:54.1570", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:54.1570", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:54.1570", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:54.1570", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00013#" } { "timestamp": "2026-03-08 08:09:54.1570", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00013" } { "timestamp": "2026-03-08 08:09:54.1780", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:54.1780", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:54.1780", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:54.1780", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:54.1780", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:54.2658", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00013\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624482,\"createdOn\":\"2026-03-08T08:09:54.263Z\",\"updatedOn\":\"2026-03-08T08:09:54.263Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:54.2658", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:54.2658", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:54.2658", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:54.2658", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:54.2658", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00013\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:54.3619", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:54.3619", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:54.3619", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:54.3619", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:54.3619", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:54.3619", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18733\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:54.3619", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:54.3619", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:54.3619", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00033#" } { "timestamp": "2026-03-08 08:09:54.3619", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00033" } { "timestamp": "2026-03-08 08:09:54.3809", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:54.3809", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:54.3809", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:54.3809", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:54.3809", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:54.4686", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00033\\n
\\n Description:<\/b> safety issue found in hyderabad\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624484,\"createdOn\":\"2026-03-08T08:09:54.466Z\",\"updatedOn\":\"2026-03-08T08:09:54.466Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:54.4686", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:54.4686", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:54.4686", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:54.4686", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:54.4686", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:54.5649", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:54.5649", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:54.5649", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:54.5649", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:54.5649", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:54.5649", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:54.5779", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:54.5779", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:54.5779", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-08 08:09:54.5779", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-08 08:09:54.5779", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:54.5779", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:54.5779", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:54.5779", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:54.5779", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:54.6769", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624486,\"createdOn\":\"2026-03-08T08:09:54.674Z\",\"updatedOn\":\"2026-03-08T08:09:54.674Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:54.6769", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:54.6769", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:54.6769", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:54.6918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:54.6918", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:54.7784", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:54.7784", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:54.7784", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:54.7784", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:54.7784", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:54.7784", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:54.7865", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:54.7865", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:54.7865", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-08 08:09:54.7865", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-08 08:09:54.7974", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:54.7974", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:54.7974", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:54.7974", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:54.7974", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:54.8855", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624488,\"createdOn\":\"2026-03-08T08:09:54.883Z\",\"updatedOn\":\"2026-03-08T08:09:54.883Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:54.8855", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:54.8855", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:54.8855", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:54.9046", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:54.9046", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:54.9922", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:54.9922", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:54.9922", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:54.9922", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:54.9922", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:54.9922", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:54.9922", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:54.9922", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:54.9922", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-08 08:09:54.9922", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-08 08:09:55.0081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:55.0081", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:55.0081", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:55.0081", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:55.0081", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:55.0952", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624490,\"createdOn\":\"2026-03-08T08:09:55.092Z\",\"updatedOn\":\"2026-03-08T08:09:55.092Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:55.0952", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:55.0952", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:55.0952", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:55.1100", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:55.1100", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:55.1909", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:55.1909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:55.1909", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:55.1909", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:55.1909", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:55.1909", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47967\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00019\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 08:09:55.2080", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:55.2080", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:55.2080", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00019#" } { "timestamp": "2026-03-08 08:09:55.2080", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00019" } { "timestamp": "2026-03-08 08:09:55.2080", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:55.2183", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:55.2183", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:55.2183", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:55.2183", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:55.3049", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00019\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00019\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624492,\"createdOn\":\"2026-03-08T08:09:55.302Z\",\"updatedOn\":\"2026-03-08T08:09:55.302Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:55.3049", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:55.3049", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:55.3049", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:55.3143", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:55.3143", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00019\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:55.3982", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:55.3982", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:55.3982", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:55.3982", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:55.3982", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:55.3982", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 08:09:55.4111", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:55.4111", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:55.4111", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00017#" } { "timestamp": "2026-03-08 08:09:55.4111", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00017" } { "timestamp": "2026-03-08 08:09:55.4111", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:55.4111", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:55.4111", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:55.4215", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:55.4215", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:55.5041", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00017\\n
\\n Description:<\/b> This is action tracker Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624494,\"createdOn\":\"2026-03-08T08:09:55.505Z\",\"updatedOn\":\"2026-03-08T08:09:55.505Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:55.5041", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:55.5041", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:55.5041", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:55.5205", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:55.5205", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00017\"},{\"type\":\"text\",\"text\":\"This is action tracker Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:55.6080", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:55.6080", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:55.6091", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:55.6091", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:55.6091", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:55.6091", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47933\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 08:09:55.6091", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:55.6091", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:55.6091", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00034#" } { "timestamp": "2026-03-08 08:09:55.6091", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00034" } { "timestamp": "2026-03-08 08:09:55.6274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:55.6274", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:55.6274", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:55.6274", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:55.6274", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:55.7114", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00034\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624496,\"createdOn\":\"2026-03-08T08:09:55.712Z\",\"updatedOn\":\"2026-03-08T08:09:55.712Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:55.7114", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:55.7114", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:55.7114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:55.7249", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:55.7249", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00034\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:55.8109", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:55.8109", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:55.8109", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:55.8109", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:55.8131", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:55.8131", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"26971\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 08:09:55.8131", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:55.8131", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:55.8131", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00009#" } { "timestamp": "2026-03-08 08:09:55.8131", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00009" } { "timestamp": "2026-03-08 08:09:55.8305", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:55.8305", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:55.8305", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:55.8305", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:55.8305", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:55.9101", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00009\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624498,\"createdOn\":\"2026-03-08T08:09:55.915Z\",\"updatedOn\":\"2026-03-08T08:09:55.915Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:55.9101", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:55.9101", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:55.9101", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:55.9329", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:55.9329", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00009\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:56.0145", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:56.0203", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:56.0203", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:56.0203", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:56.0203", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:56.0203", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 08:09:56.0203", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:56.0203", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:56.0203", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00010#" } { "timestamp": "2026-03-08 08:09:56.0203", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00010" } { "timestamp": "2026-03-08 08:09:56.0395", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:56.0395", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:56.0395", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:56.0395", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:56.0395", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:56.1273", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624500,\"createdOn\":\"2026-03-08T08:09:56.124Z\",\"updatedOn\":\"2026-03-08T08:09:56.124Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:56.1273", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:56.1273", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:56.1273", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:56.1417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:56.1417", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:56.2291", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:56.2291", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:56.2291", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:56.2291", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:56.2291", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:56.2291", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22319\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 08:09:56.2398", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:56.2398", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:56.2398", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/26\/00003#" } { "timestamp": "2026-03-08 08:09:56.2398", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/26\/00003" } { "timestamp": "2026-03-08 08:09:56.2499", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:56.2499", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:56.2499", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:56.2499", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:56.2499", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:56.3373", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624502,\"createdOn\":\"2026-03-08T08:09:56.334Z\",\"updatedOn\":\"2026-03-08T08:09:56.334Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:56.3373", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:56.3373", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:56.3373", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:56.3513", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:56.3513", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:56.4459", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:56.4459", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:56.4459", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:56.4459", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:56.4459", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:56.4459", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22283\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 08:09:56.4563", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:56.4563", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:56.4563", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00003#" } { "timestamp": "2026-03-08 08:09:56.4563", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00003" } { "timestamp": "2026-03-08 08:09:56.4563", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:56.4563", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:56.4563", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:56.4563", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:56.4563", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:56.5554", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00003\\n
\\n Description:<\/b> Test notification 08-jan-2025 testttttttt\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624504,\"createdOn\":\"2026-03-08T08:09:56.552Z\",\"updatedOn\":\"2026-03-08T08:09:56.552Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:56.5554", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:56.5554", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:56.5554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:56.5667", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:56.5667", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00003\"},{\"type\":\"text\",\"text\":\"Test notification 08-jan-2025 testttttttt\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:56.6595", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:56.6595", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:56.6595", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:56.6595", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:56.6595", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:56.6595", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22275\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 08:09:56.6595", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:56.6595", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:56.6595", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00001#" } { "timestamp": "2026-03-08 08:09:56.6595", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00001" } { "timestamp": "2026-03-08 08:09:56.6893", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:56.6893", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:56.6893", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:56.6893", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:56.6893", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:56.7760", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624506,\"createdOn\":\"2026-03-08T08:09:56.775Z\",\"updatedOn\":\"2026-03-08T08:09:56.775Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:56.7760", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:56.7760", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:56.7760", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:56.8002", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:56.8002", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:56.8873", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:56.8873", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:56.8873", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:56.8873", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:56.8873", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:56.8873", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22233\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00043\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 08:09:56.8935", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:56.8935", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:56.8935", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00043#" } { "timestamp": "2026-03-08 08:09:56.8935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00043" } { "timestamp": "2026-03-08 08:09:56.8935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:56.9058", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:56.9058", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:56.9058", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:56.9058", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:56.9910", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00043\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00043\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624508,\"createdOn\":\"2026-03-08T08:09:56.989Z\",\"updatedOn\":\"2026-03-08T08:09:56.989Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:56.9910", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:56.9910", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:56.9910", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:57.0038", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:57.0038", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00043\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:57.0906", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:57.0906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:57.0906", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:57.0906", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:57.0906", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:57.0906", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21798\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00058\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 08:09:57.0983", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:57.0983", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:57.0983", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00058#" } { "timestamp": "2026-03-08 08:09:57.0983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00058" } { "timestamp": "2026-03-08 08:09:57.0983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:57.0983", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:57.0983", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:57.0983", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:57.1091", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:57.1953", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00058\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00058\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624510,\"createdOn\":\"2026-03-08T08:09:57.192Z\",\"updatedOn\":\"2026-03-08T08:09:57.192Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:57.1953", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:57.1953", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:57.1953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:57.2073", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:57.2073", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00058\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:57.2932", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:57.2932", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:57.2932", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:57.2932", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:57.2932", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:57.2932", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21920\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 08:09:57.3036", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:57.3036", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:57.3036", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00007#" } { "timestamp": "2026-03-08 08:09:57.3036", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00007" } { "timestamp": "2026-03-08 08:09:57.3134", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:57.3134", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:57.3134", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:57.3134", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:57.3134", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:57.4008", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624512,\"createdOn\":\"2026-03-08T08:09:57.398Z\",\"updatedOn\":\"2026-03-08T08:09:57.398Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:57.4008", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:57.4008", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:57.4008", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:57.4148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:57.4148", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:57.5018", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:57.5018", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:57.5018", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:57.5018", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:57.5018", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:57.5018", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:57.5018", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:57.5018", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:57.5018", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-08 08:09:57.5018", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-08 08:09:57.5203", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:57.5203", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:57.5203", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:57.5203", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:57.5203", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:57.6077", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624514,\"createdOn\":\"2026-03-08T08:09:57.606Z\",\"updatedOn\":\"2026-03-08T08:09:57.606Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:57.6077", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:57.6077", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:57.6108", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:57.6108", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:57.6108", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:57.7121", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:57.7121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:57.7121", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:57.7121", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:57.7121", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:57.7121", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:57.7232", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:57.7232", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:57.7232", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-08 08:09:57.7232", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-08 08:09:57.7232", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:57.7232", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:57.7340", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:57.7340", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:57.7340", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:57.8207", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624516,\"createdOn\":\"2026-03-08T08:09:57.818Z\",\"updatedOn\":\"2026-03-08T08:09:57.818Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:57.8207", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:57.8207", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:57.8207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:57.8348", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:57.8348", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:57.9233", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:57.9233", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:57.9233", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:57.9233", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:57.9233", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:57.9233", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:57.9233", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:57.9233", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:57.9233", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-08 08:09:57.9233", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-08 08:09:57.9378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:57.9378", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:57.9378", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:57.9378", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:57.9378", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:58.0241", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624518,\"createdOn\":\"2026-03-08T08:09:58.022Z\",\"updatedOn\":\"2026-03-08T08:09:58.022Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:58.0241", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:58.0241", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:58.0241", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:58.0384", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:58.0384", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:58.1165", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:58.1165", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:58.1268", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:58.1268", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:58.1268", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:58.1268", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:58.1268", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:58.1268", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:58.1268", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-08 08:09:58.1268", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-08 08:09:58.1472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 08:09:58.1472", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:58.1472", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:58.1472", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:58.1472", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:58.2312", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624520,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T08:09:58.232Z\",\"updatedOn\":\"2026-03-08T08:09:58.232Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:58.2312", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:58.2312", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:58.2312", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 08:09:58.2443", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 08:09:58.2443", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:58.3323", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:58.3323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 08:09:58.3323", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:58.3323", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:58.3323", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:58.3323", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22331\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 08:09:58.3323", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:58.3323", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:58.3323", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00003#" } { "timestamp": "2026-03-08 08:09:58.3323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00003" } { "timestamp": "2026-03-08 08:09:58.3499", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:58.3499", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:58.3499", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:58.3499", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:58.3499", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:58.4305", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624522,\"createdOn\":\"2026-03-08T08:09:58.434Z\",\"updatedOn\":\"2026-03-08T08:09:58.434Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:58.4305", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:58.4305", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:58.4305", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:58.4534", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:58.4534", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:58.5400", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:58.5400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:58.5400", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:58.5400", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:58.5400", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:58.5400", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22176\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00075\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 08:09:58.5498", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:58.5498", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:58.5498", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00075#" } { "timestamp": "2026-03-08 08:09:58.5498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00075" } { "timestamp": "2026-03-08 08:09:58.5498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:58.5498", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:58.5498", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:58.5498", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:58.5498", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:58.6448", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00075\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00075\\n
\\n Description:<\/b> Leaking gas pipe\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624524,\"createdOn\":\"2026-03-08T08:09:58.644Z\",\"updatedOn\":\"2026-03-08T08:09:58.644Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:58.6448", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:58.6448", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:58.6448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:58.6610", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:58.6610", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00075\"},{\"type\":\"text\",\"text\":\"Leaking gas pipe\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:58.7419", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:58.7419", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:58.7419", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:58.7419", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:58.7496", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:58.7496", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22174\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 08:09:58.7496", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:58.7496", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:58.7496", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00008#" } { "timestamp": "2026-03-08 08:09:58.7496", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00008" } { "timestamp": "2026-03-08 08:09:58.7675", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:58.7675", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:58.7675", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:58.7675", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:58.7675", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:58.8556", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624526,\"createdOn\":\"2026-03-08T08:09:58.852Z\",\"updatedOn\":\"2026-03-08T08:09:58.852Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:58.8556", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:58.8556", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:58.8556", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:58.8681", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:58.8681", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:58.9574", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:58.9574", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:58.9574", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:58.9574", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:58.9574", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:58.9574", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 08:09:58.9574", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:58.9574", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:58.9574", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00007#" } { "timestamp": "2026-03-08 08:09:58.9574", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00007" } { "timestamp": "2026-03-08 08:09:58.9720", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:58.9720", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:58.9720", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:58.9720", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:58.9720", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:59.0599", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624528,\"createdOn\":\"2026-03-08T08:09:59.057Z\",\"updatedOn\":\"2026-03-08T08:09:59.057Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:59.0599", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:59.0599", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:59.0599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:59.0737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:59.0737", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:59.1608", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:59.1608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:59.1608", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:59.1608", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:59.1608", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:59.1608", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00071\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 08:09:59.1608", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:59.1713", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:59.1713", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00071#" } { "timestamp": "2026-03-08 08:09:59.1713", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00071" } { "timestamp": "2026-03-08 08:09:59.1713", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:59.1713", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:59.1713", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:59.1713", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:59.1713", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:59.2653", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00071\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00071\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624530,\"createdOn\":\"2026-03-08T08:09:59.266Z\",\"updatedOn\":\"2026-03-08T08:09:59.266Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:59.2653", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:59.2653", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:59.2653", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:59.2653", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:59.2653", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00071\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:59.3652", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:59.3652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:59.3652", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:59.3652", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:59.3652", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:59.3652", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:59.3763", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:59.3763", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:59.3763", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00010#" } { "timestamp": "2026-03-08 08:09:59.3763", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00010" } { "timestamp": "2026-03-08 08:09:59.3763", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:59.3763", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:59.3763", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:59.3763", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:59.3763", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:59.4749", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624532,\"createdOn\":\"2026-03-08T08:09:59.472Z\",\"updatedOn\":\"2026-03-08T08:09:59.472Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:59.4749", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:59.4749", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:59.4749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:59.4878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:59.4878", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:59.5744", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:59.5744", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:59.5744", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:59.5744", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:59.5781", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:59.5781", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22310\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:59.5781", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:59.5781", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:59.5781", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00008#" } { "timestamp": "2026-03-08 08:09:59.5781", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00008" } { "timestamp": "2026-03-08 08:09:59.5781", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:59.5781", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:59.5781", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:59.5781", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:59.5781", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:59.6776", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624534,\"createdOn\":\"2026-03-08T08:09:59.677Z\",\"updatedOn\":\"2026-03-08T08:09:59.677Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:59.6776", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:59.6776", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:59.6776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:59.6893", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:59.6893", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:59.7719", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:59.7719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:59.7719", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:59.7719", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:59.7719", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:59.7719", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22309\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:59.7846", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:59.7846", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:59.7846", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00007#" } { "timestamp": "2026-03-08 08:09:59.7846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00007" } { "timestamp": "2026-03-08 08:09:59.7846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:09:59.7846", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:09:59.7846", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:09:59.7846", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:09:59.7846", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:09:59.8834", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624536,\"createdOn\":\"2026-03-08T08:09:59.881Z\",\"updatedOn\":\"2026-03-08T08:09:59.881Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:09:59.8834", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:09:59.8834", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:09:59.8834", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:09:59.8969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:09:59.8969", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:09:59.9840", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:09:59.9840", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:09:59.9840", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:59.9840", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:09:59.9840", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:09:59.9840", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22279\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:09:59.9840", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:09:59.9840", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:09:59.9840", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00001#" } { "timestamp": "2026-03-08 08:09:59.9840", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00001" } { "timestamp": "2026-03-08 08:10:00.0009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:10:00.0009", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:10:00.0009", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:10:00.0009", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:10:00.0009", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:10:00.0963", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624538,\"createdOn\":\"2026-03-08T08:10:00.093Z\",\"updatedOn\":\"2026-03-08T08:10:00.093Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:10:00.0963", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:10:00.0963", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:10:00.0963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:10:00.1147", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:10:00.1147", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:10:00.2032", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:10:00.2032", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:10:00.2032", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:10:00.2032", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:10:00.2032", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:10:00.2032", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21189\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:10:00.2032", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:10:00.2032", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:10:00.2032", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00038#" } { "timestamp": "2026-03-08 08:10:00.2032", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00038" } { "timestamp": "2026-03-08 08:10:00.2248", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:10:00.2248", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:10:00.2248", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:10:00.2248", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:10:00.2248", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:10:00.3237", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00038\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624540,\"createdOn\":\"2026-03-08T08:10:00.324Z\",\"updatedOn\":\"2026-03-08T08:10:00.324Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:10:00.3237", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:10:00.3237", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:10:00.3237", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:10:00.3444", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:10:00.3444", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00038\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:10:00.4315", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:10:00.4315", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:10:00.4315", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:10:00.4315", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:10:00.4315", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:10:00.4315", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:10:00.4418", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:10:00.4418", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:10:00.4418", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00013#" } { "timestamp": "2026-03-08 08:10:00.4418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00013" } { "timestamp": "2026-03-08 08:10:00.4565", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:10:00.4565", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:10:00.4565", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:10:00.4565", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:10:00.4565", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:10:00.5430", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624542,\"createdOn\":\"2026-03-08T08:10:00.542Z\",\"updatedOn\":\"2026-03-08T08:10:00.542Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:10:00.5430", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:10:00.5430", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:10:00.5430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:10:00.5587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:10:00.5587", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:10:00.6473", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:10:00.6473", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:10:00.6473", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:10:00.6473", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:10:00.6473", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:10:00.6473", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23082\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:10:00.6473", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:10:00.6473", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:10:00.6473", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00017#" } { "timestamp": "2026-03-08 08:10:00.6473", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00017" } { "timestamp": "2026-03-08 08:10:00.6651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:10:00.6651", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:10:00.6651", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:10:00.6651", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:10:00.6651", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:10:00.7523", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624544,\"createdOn\":\"2026-03-08T08:10:00.749Z\",\"updatedOn\":\"2026-03-08T08:10:00.749Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:10:00.7523", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:10:00.7523", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:10:00.7523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:10:00.7523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:10:00.7523", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:10:00.8525", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:10:00.8525", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:10:00.8525", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:10:00.8525", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:10:00.8525", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:10:00.8525", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"32974\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:10:00.8605", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:10:00.8605", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:10:00.8605", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00011#" } { "timestamp": "2026-03-08 08:10:00.8605", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00011" } { "timestamp": "2026-03-08 08:10:00.8605", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:10:00.8605", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:10:00.8605", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:10:00.8605", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:10:00.8605", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:10:00.9602", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Examplewfe\\n
\\n Reported by:<\/b> Partiosh Kumar\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624546,\"createdOn\":\"2026-03-08T08:10:00.957Z\",\"updatedOn\":\"2026-03-08T08:10:00.957Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:10:00.9602", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:10:00.9602", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:10:00.9602", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:10:00.9701", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:10:00.9701", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Examplewfe\"},{\"type\":\"text\",\"text\":\"Partiosh Kumar\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:10:01.0568", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:10:01.0568", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:10:01.0568", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:10:01.0568", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:10:01.0568", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:10:01.0568", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47564\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:10:01.0630", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:10:01.0630", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:10:01.0630", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00013#" } { "timestamp": "2026-03-08 08:10:01.0630", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00013" } { "timestamp": "2026-03-08 08:10:01.0630", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 08:10:01.0630", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:10:01.0630", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:10:01.0630", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:10:01.0630", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:10:01.1605", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00013\\n
\\n Description:<\/b> 22\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624548,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T08:10:01.157Z\",\"updatedOn\":\"2026-03-08T08:10:01.157Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:10:01.1605", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:10:01.1605", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:10:01.1605", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 08:10:01.1766", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 08:10:01.1766", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00013\"},{\"type\":\"text\",\"text\":\"22\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:10:01.2623", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:10:01.2623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 08:10:01.2656", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:10:01.2656", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:10:01.2656", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:10:01.2656", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47919\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00014\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:10:01.2656", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:10:01.2656", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:10:01.2656", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00014#" } { "timestamp": "2026-03-08 08:10:01.2656", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00014" } { "timestamp": "2026-03-08 08:10:01.2886", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 08:10:01.2886", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:10:01.2886", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:10:01.2886", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:10:01.2886", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:10:01.3761", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00014\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00014\\n
\\n Description:<\/b> Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624550,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T08:10:01.373Z\",\"updatedOn\":\"2026-03-08T08:10:01.373Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:10:01.3761", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:10:01.3761", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:10:01.3761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 08:10:01.3925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 08:10:01.3925", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00014\"},{\"type\":\"text\",\"text\":\"Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:10:01.4828", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:10:01.4828", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 08:10:01.4828", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:10:01.4828", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:10:01.4847", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:10:01.4847", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47930\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:10:01.4847", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:10:01.4847", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:10:01.4847", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00011#" } { "timestamp": "2026-03-08 08:10:01.4847", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00011" } { "timestamp": "2026-03-08 08:10:01.5003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:10:01.5003", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:10:01.5003", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:10:01.5003", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:10:01.5003", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:10:01.5837", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624552,\"createdOn\":\"2026-03-08T08:10:01.585Z\",\"updatedOn\":\"2026-03-08T08:10:01.585Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:10:01.5837", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:10:01.5837", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:10:01.5837", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:10:01.6014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:10:01.6014", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:10:01.6887", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:10:01.6887", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:10:01.6887", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:10:01.6887", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:10:01.6887", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:10:01.6887", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47931\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00015\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:10:01.6887", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:10:01.6887", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:10:01.6887", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00015#" } { "timestamp": "2026-03-08 08:10:01.6887", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00015" } { "timestamp": "2026-03-08 08:10:01.7101", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:10:01.7101", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:10:01.7101", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:10:01.7101", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:10:01.7101", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:10:01.7989", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00015\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00015\\n
\\n Description:<\/b> This is Task Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624554,\"createdOn\":\"2026-03-08T08:10:01.796Z\",\"updatedOn\":\"2026-03-08T08:10:01.796Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:10:01.7989", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:10:01.7989", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:10:01.7989", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:10:01.7989", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:10:01.7989", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00015\"},{\"type\":\"text\",\"text\":\"This is Task Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:10:01.8958", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:10:01.8958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:10:01.8958", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:10:01.8958", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:10:01.8958", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:10:01.8958", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47932\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:10:01.9065", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:10:01.9065", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:10:01.9065", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00016#" } { "timestamp": "2026-03-08 08:10:01.9065", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00016" } { "timestamp": "2026-03-08 08:10:01.9065", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:10:01.9065", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:10:01.9065", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:10:01.9065", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:10:01.9065", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:10:02.0072", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00016\\n
\\n Description:<\/b> This Is Task Description - Task\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624556,\"createdOn\":\"2026-03-08T08:10:02.004Z\",\"updatedOn\":\"2026-03-08T08:10:02.004Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:10:02.0072", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:10:02.0072", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:10:02.0072", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:10:02.0212", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:10:02.0212", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00016\"},{\"type\":\"text\",\"text\":\"This Is Task Description - Task\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:10:02.1087", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:10:02.1090", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:10:02.1090", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:10:02.1090", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:10:02.1090", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:10:02.1090", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48035\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 08:10:02.1090", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:10:02.1090", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:10:02.1090", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00016#" } { "timestamp": "2026-03-08 08:10:02.1090", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00016" } { "timestamp": "2026-03-08 08:10:02.1327", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 08:10:02.1327", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:10:02.1327", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:10:02.1327", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:10:02.1327", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:10:02.2215", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00016\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> customer creator complain\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624558,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T08:10:02.218Z\",\"updatedOn\":\"2026-03-08T08:10:02.218Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:10:02.2215", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:10:02.2215", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:10:02.2215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 08:10:02.2355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 08:10:02.2355", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00016\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"customer creator complain\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:10:02.3221", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:10:02.3221", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 08:10:02.3221", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:10:02.3221", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:10:02.3221", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:10:02.3221", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18885\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:10:02.3317", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:10:02.3317", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:10:02.3317", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00033#" } { "timestamp": "2026-03-08 08:10:02.3317", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00033" } { "timestamp": "2026-03-08 08:10:02.3317", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:10:02.3317", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:10:02.3317", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:10:02.3317", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:10:02.3317", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:10:02.4279", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00033\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624560,\"createdOn\":\"2026-03-08T08:10:02.425Z\",\"updatedOn\":\"2026-03-08T08:10:02.425Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:10:02.4279", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:10:02.4279", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:10:02.4279", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:10:02.4401", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:10:02.4401", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:10:02.5206", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:10:02.5206", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:10:02.5206", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:10:02.5206", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:10:04.1920", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:10:04.1920", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 08:10:04.1920", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:10:04.1920", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 08:10:04.1920", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 08:10:04.1920", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:10:04.1920", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:10:04.1920", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:10:04.1920", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:10:04.1920", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:10:04.1920", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:10:04.1920", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:10:04.1920", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 08:10:04.2037", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 08:10:04.2037", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 08:10:04.2037", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:10:04.7297", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:10:04.7362", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 08:10:04.7362", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 08:10:04.7522", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:10:05.3131", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:10:05.3131", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 08:10:05.3131", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 08:10:05.3291", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:10:05.9340", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:10:05.9340", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:10:05.9340", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:10:05.9340", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:10:05.9340", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:10:05.9340", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:10:05.9369", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 08:10:05.9369", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 08:10:05.9369", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 08:10:05.9369", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 08:10:05.9369", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:10:05.9369", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:13:04.1846", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:13:04.1846", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 08:13:04.1846", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:13:04.1846", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 08:13:04.1846", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 08:13:04.1846", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:13:04.1846", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:13:04.1846", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:13:04.1846", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:13:04.1846", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:13:04.1846", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:13:04.1846", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:13:04.1846", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 08:13:04.1846", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 08:13:04.1846", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 08:13:04.2029", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:13:04.7204", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:13:04.7204", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 08:13:04.7204", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 08:13:04.7377", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:13:05.3210", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:13:05.3243", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 08:13:05.3243", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 08:13:05.3417", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:13:05.9451", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:13:05.9500", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:13:05.9500", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:13:05.9500", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:13:05.9500", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:13:05.9500", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:13:05.9500", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 08:13:05.9500", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 08:13:05.9500", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 08:13:05.9500", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 08:13:05.9500", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:13:05.9500", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:16:04.1724", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:16:04.1724", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 08:16:04.1724", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:16:04.1724", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 08:16:04.1724", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 08:16:04.1724", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:16:04.1724", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:16:04.1724", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:16:04.1724", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:16:04.1724", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:16:04.1724", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:16:04.1724", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:16:04.1724", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 08:16:04.1822", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 08:16:04.1822", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 08:16:04.1822", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:16:04.7299", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:16:04.7299", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 08:16:04.7299", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 08:16:04.7487", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:16:05.3172", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:16:05.3172", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 08:16:05.3238", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 08:16:05.3392", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:16:05.9604", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:16:05.9636", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:16:05.9636", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:16:05.9636", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:16:05.9636", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:16:05.9636", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:16:05.9636", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 08:16:05.9636", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 08:16:05.9636", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 08:16:05.9636", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 08:16:05.9636", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:16:05.9636", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:19:04.1976", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:19:04.1976", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 08:19:04.1976", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:19:04.1976", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 08:19:04.1976", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 08:19:04.1976", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:19:04.1976", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:19:04.1976", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:19:04.1976", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:19:04.1976", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:19:04.1976", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:19:04.1976", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:19:04.1976", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 08:19:04.1976", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 08:19:04.2096", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 08:19:04.2096", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:19:04.8440", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:19:04.8440", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 08:19:04.8440", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 08:19:04.8630", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:19:05.3967", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:19:05.3967", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 08:19:05.3967", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 08:19:05.4119", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:19:05.9883", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:19:05.9923", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:19:05.9923", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:19:05.9923", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:19:05.9923", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:19:05.9923", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:19:05.9923", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 08:19:05.9923", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 08:19:05.9923", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 08:19:05.9923", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 08:19:05.9923", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:19:05.9923", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:22:04.3393", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:22:04.3393", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 08:22:04.3393", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:22:04.3393", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 08:22:04.3393", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 08:22:04.3393", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:22:04.3393", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:22:04.3393", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:22:04.3393", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:22:04.3393", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:22:04.3393", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:22:04.3393", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:22:04.3393", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 08:22:04.3478", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 08:22:04.3478", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 08:22:04.3682", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:22:04.9411", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:22:04.9411", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 08:22:04.9411", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 08:22:04.9714", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:22:05.5772", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:22:05.5772", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 08:22:05.5810", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 08:22:05.5964", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:22:06.1949", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:22:06.1949", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:22:06.1949", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:22:06.1949", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:22:06.1949", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:22:06.1949", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:22:06.1949", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 08:22:06.1949", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 08:22:06.1949", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 08:22:06.1949", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 08:22:06.2056", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:22:06.2056", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:24:48.7587", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:24:48.7587", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22143\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00070\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 08:24:48.7587", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:24:48.7587", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:24:48.7587", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00070#" } { "timestamp": "2026-03-08 08:24:48.7651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00070" } { "timestamp": "2026-03-08 08:24:48.7651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 08:24:48.7651", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:24:48.7651", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:24:48.7651", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:24:48.7651", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:24:48.9214", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00070\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00070\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624562,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T08:24:48.919Z\",\"updatedOn\":\"2026-03-08T08:24:48.919Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:24:48.9214", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:24:48.9214", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:24:48.9214", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 08:24:48.9214", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 08:24:48.9214", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00070\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:24:49.0188", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:24:49.0188", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 08:24:49.0188", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:24:49.0188", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:24:49.0188", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:24:49.0188", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18884\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:24:49.0188", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:24:49.0188", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:24:49.0188", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00029#" } { "timestamp": "2026-03-08 08:24:49.0188", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00029" } { "timestamp": "2026-03-08 08:24:49.0383", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:24:49.0383", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:24:49.0383", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:24:49.0383", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:24:49.0383", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:24:49.1368", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624564,\"createdOn\":\"2026-03-08T08:24:49.134Z\",\"updatedOn\":\"2026-03-08T08:24:49.134Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:24:49.1368", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:24:49.1368", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:24:49.1368", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:24:49.1508", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:24:49.1508", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:24:49.2547", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:24:49.2547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:24:49.2547", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:24:49.2547", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:24:49.2547", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:24:49.2547", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18881\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:24:49.2547", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:24:49.2547", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:24:49.2547", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00028#" } { "timestamp": "2026-03-08 08:24:49.2547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00028" } { "timestamp": "2026-03-08 08:24:49.2737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:24:49.2737", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:24:49.2737", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:24:49.2737", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:24:49.2737", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:24:49.3646", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624566,\"createdOn\":\"2026-03-08T08:24:49.367Z\",\"updatedOn\":\"2026-03-08T08:24:49.367Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:24:49.3646", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:24:49.3646", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:24:49.3646", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:24:49.3809", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:24:49.3809", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:24:49.4699", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:24:49.4699", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:24:49.4699", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:24:49.4699", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:24:49.4699", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:24:49.4699", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18740\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:24:49.4699", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:24:49.4699", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:24:49.4699", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00038#" } { "timestamp": "2026-03-08 08:24:49.4699", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00038" } { "timestamp": "2026-03-08 08:24:49.4963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:24:49.4963", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:24:49.4963", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:24:49.4963", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:24:49.4963", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:24:49.5840", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00038\\n
\\n Description:<\/b> safety issue found\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624568,\"createdOn\":\"2026-03-08T08:24:49.582Z\",\"updatedOn\":\"2026-03-08T08:24:49.582Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:24:49.5840", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:24:49.5840", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:24:49.5840", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:24:49.5991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:24:49.5991", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00038\"},{\"type\":\"text\",\"text\":\"safety issue found\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:24:49.6790", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:24:49.6790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:24:49.6790", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:24:49.6790", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:24:49.6881", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:24:49.6881", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48022\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:24:49.6881", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:24:49.6881", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:24:49.6881", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00036#" } { "timestamp": "2026-03-08 08:24:49.6881", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00036" } { "timestamp": "2026-03-08 08:24:49.7024", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:24:49.7024", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:24:49.7024", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:24:49.7024", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:24:49.7024", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:24:49.7916", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00036\\n
\\n Description:<\/b> New Ticket\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624570,\"createdOn\":\"2026-03-08T08:24:49.791Z\",\"updatedOn\":\"2026-03-08T08:24:49.791Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:24:49.7916", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:24:49.7916", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:24:49.7916", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:24:49.8063", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:24:49.8063", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00036\"},{\"type\":\"text\",\"text\":\"New Ticket\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:24:49.8933", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:24:49.8933", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:24:49.8933", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:24:49.8933", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:25:04.1734", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:25:04.1734", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 08:25:04.1734", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:25:04.1734", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 08:25:04.1734", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 08:25:04.1734", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:25:04.1734", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:25:04.1734", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:25:04.1734", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:25:04.1734", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:25:04.1734", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:25:04.1734", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:25:04.1734", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 08:25:04.1734", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 08:25:04.1734", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 08:25:04.2020", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:25:04.7221", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:25:04.7221", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 08:25:04.7221", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 08:25:04.7365", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:25:05.2972", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:25:05.2972", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 08:25:05.2972", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 08:25:05.3226", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:25:05.9445", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:25:05.9445", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:25:05.9445", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:25:05.9445", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:25:05.9445", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:25:05.9445", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:25:05.9445", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 08:25:05.9445", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 08:25:05.9520", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 08:25:05.9520", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 08:25:05.9520", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:25:05.9520", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:28:04.1865", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:28:04.1865", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 08:28:04.1865", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:28:04.1865", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 08:28:04.1865", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 08:28:04.1865", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:28:04.1865", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:28:04.1865", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:28:04.1865", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:28:04.1865", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:28:04.1865", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:28:04.1865", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:28:04.1865", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 08:28:04.1865", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 08:28:04.1990", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 08:28:04.1990", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:28:04.7153", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:28:04.7153", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 08:28:04.7153", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 08:28:04.7334", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:28:05.2697", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:28:05.2697", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 08:28:05.2697", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 08:28:05.2867", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:28:05.9233", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:28:05.9233", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:28:05.9233", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:28:05.9233", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:28:05.9233", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:28:05.9233", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:28:05.9233", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 08:28:05.9233", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 08:28:05.9233", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 08:28:05.9333", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 08:28:05.9333", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:28:05.9333", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:31:04.1569", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:31:04.1569", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 08:31:04.1569", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:31:04.1569", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 08:31:04.1569", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 08:31:04.1569", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:31:04.1569", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:31:04.1569", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:31:04.1569", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:31:04.1569", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:31:04.1569", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:31:04.1569", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:31:04.1569", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 08:31:04.1651", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 08:31:04.1651", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 08:31:04.1881", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:31:04.7098", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:31:04.7142", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 08:31:04.7142", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 08:31:04.7283", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:31:05.2866", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:31:05.2866", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 08:31:05.2903", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 08:31:05.2903", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:31:05.8979", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:31:05.9015", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:31:05.9015", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:31:05.9015", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:31:05.9015", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:31:05.9015", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:31:05.9015", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 08:31:05.9015", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 08:31:05.9015", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 08:31:05.9015", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 08:31:05.9015", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:31:05.9015", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:34:04.1502", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:34:04.1502", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 08:34:04.1502", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:34:04.1502", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 08:34:04.1502", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 08:34:04.1502", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:34:04.1502", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:34:04.1502", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:34:04.1502", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:34:04.1502", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:34:04.1502", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:34:04.1502", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:34:04.1502", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 08:34:04.1613", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 08:34:04.1613", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 08:34:04.1613", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:34:04.7060", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:34:04.7081", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 08:34:04.7081", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 08:34:04.7081", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:34:05.2731", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:34:05.2731", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 08:34:05.2731", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 08:34:05.2886", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:34:05.8781", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:34:05.8823", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:34:05.8823", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:34:05.8823", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:34:05.8823", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:34:05.8823", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:34:05.8823", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 08:34:05.8823", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 08:34:05.8823", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 08:34:05.8823", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 08:34:05.8823", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:34:05.8823", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:37:04.1918", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:37:04.1918", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 08:37:04.1918", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:37:04.1918", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 08:37:04.1918", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 08:37:04.1918", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:37:04.1918", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:37:04.1918", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:37:04.1918", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:37:04.1918", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:37:04.1918", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:37:04.1918", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:37:04.1918", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 08:37:04.1918", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 08:37:04.1918", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 08:37:04.2269", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:37:04.7404", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:37:04.7404", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 08:37:04.7404", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 08:37:04.7558", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:37:05.2688", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:37:05.2688", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 08:37:05.2688", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 08:37:05.2895", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:37:05.8989", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:37:05.8989", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:37:05.8989", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:37:05.8989", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:37:05.8989", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:37:05.8989", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:37:05.8989", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 08:37:05.8989", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 08:37:05.9100", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 08:37:05.9100", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 08:37:05.9100", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:37:05.9100", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:39:48.8862", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:39:48.8862", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 08:39:48.8918", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:39:48.8918", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:39:48.8918", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-08 08:39:48.8918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-08 08:39:48.8918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 08:39:48.8918", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:39:48.8918", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:39:48.8918", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:39:48.8918", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:39:49.0345", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624572,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T08:39:49.032Z\",\"updatedOn\":\"2026-03-08T08:39:49.032Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:39:49.0345", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:39:49.0345", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:39:49.0345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 08:39:49.0345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 08:39:49.0345", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:39:49.1299", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:39:49.1299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 08:39:49.1299", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:39:49.1299", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:39:49.1299", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:39:49.1299", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"27042\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:39:49.1299", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:39:49.1299", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:39:49.1299", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00010#" } { "timestamp": "2026-03-08 08:39:49.1299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00010" } { "timestamp": "2026-03-08 08:39:49.1449", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:39:49.1449", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:39:49.1449", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:39:49.1449", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:39:49.1449", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:39:49.2331", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624574,\"createdOn\":\"2026-03-08T08:39:49.232Z\",\"updatedOn\":\"2026-03-08T08:39:49.232Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:39:49.2331", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:39:49.2331", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:39:49.2331", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:39:49.2331", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:39:49.2331", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:39:49.3297", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:39:49.3297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:39:49.3297", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:39:49.3297", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:39:49.3297", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:39:49.3297", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22141\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:39:49.3297", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:39:49.3297", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:39:49.3297", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00069#" } { "timestamp": "2026-03-08 08:39:49.3297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00069" } { "timestamp": "2026-03-08 08:39:49.3547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:39:49.3547", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:39:49.3547", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:39:49.3547", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:39:49.3547", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:39:49.4438", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00069\\n
\\n Description:<\/b> test noti\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624576,\"createdOn\":\"2026-03-08T08:39:49.442Z\",\"updatedOn\":\"2026-03-08T08:39:49.442Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:39:49.4438", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:39:49.4438", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:39:49.4438", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:39:49.4557", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:39:49.4557", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00069\"},{\"type\":\"text\",\"text\":\"test noti\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:39:49.5429", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:39:49.5429", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:39:49.5429", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:39:49.5429", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:39:49.5429", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:39:49.5429", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21300\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00084\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:39:49.5498", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:39:49.5498", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:39:49.5498", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00084#" } { "timestamp": "2026-03-08 08:39:49.5498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00084" } { "timestamp": "2026-03-08 08:39:49.5498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:39:49.5498", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:39:49.5613", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:39:49.5613", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:39:49.5613", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:39:49.6500", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00084\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00084\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624578,\"createdOn\":\"2026-03-08T08:39:49.648Z\",\"updatedOn\":\"2026-03-08T08:39:49.648Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:39:49.6500", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:39:49.6500", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:39:49.6500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:39:49.6616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:39:49.6616", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00084\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:39:49.7486", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:39:49.7486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:39:49.7486", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:39:49.7486", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:39:49.7486", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:39:49.7486", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21287\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00077\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:39:49.7486", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:39:49.7486", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:39:49.7486", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00077#" } { "timestamp": "2026-03-08 08:39:49.7486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00077" } { "timestamp": "2026-03-08 08:39:49.7486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:39:49.7486", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:39:49.7486", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:39:49.7486", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:39:49.7486", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:39:49.8503", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00077\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00077\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624580,\"createdOn\":\"2026-03-08T08:39:49.850Z\",\"updatedOn\":\"2026-03-08T08:39:49.850Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:39:49.8503", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:39:49.8503", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:39:49.8503", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:39:49.8637", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:39:49.8637", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00077\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:39:49.9516", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:39:49.9516", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:39:49.9516", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:39:49.9527", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:39:49.9527", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:39:49.9527", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21193\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00042\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:39:49.9527", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:39:49.9527", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:39:49.9527", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00042#" } { "timestamp": "2026-03-08 08:39:49.9527", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00042" } { "timestamp": "2026-03-08 08:39:49.9696", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:39:49.9696", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:39:49.9696", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:39:49.9696", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:39:49.9696", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:39:50.0564", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00042\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00042\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624582,\"createdOn\":\"2026-03-08T08:39:50.055Z\",\"updatedOn\":\"2026-03-08T08:39:50.055Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:39:50.0564", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:39:50.0564", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:39:50.0564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:39:50.0670", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:39:50.0670", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00042\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:39:50.1533", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:39:50.1553", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:39:50.1553", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:39:50.1553", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:39:50.1553", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:39:50.1553", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21191\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00040\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:39:50.1553", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:39:50.1553", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:39:50.1553", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00040#" } { "timestamp": "2026-03-08 08:39:50.1553", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00040" } { "timestamp": "2026-03-08 08:39:50.1719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:39:50.1719", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:39:50.1719", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:39:50.1719", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:39:50.1719", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:39:50.2599", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00040\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00040\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624584,\"createdOn\":\"2026-03-08T08:39:50.258Z\",\"updatedOn\":\"2026-03-08T08:39:50.258Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:39:50.2599", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:39:50.2599", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:39:50.2599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:39:50.2777", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:39:50.2777", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00040\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:39:50.3655", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:39:50.3655", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:39:50.3655", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:39:50.3655", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:39:50.3655", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:39:50.3655", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21190\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:39:50.3655", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:39:50.3655", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:39:50.3655", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00039#" } { "timestamp": "2026-03-08 08:39:50.3655", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00039" } { "timestamp": "2026-03-08 08:39:50.3859", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:39:50.3859", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:39:50.3859", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:39:50.3859", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:39:50.3859", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:39:50.4732", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624586,\"createdOn\":\"2026-03-08T08:39:50.473Z\",\"updatedOn\":\"2026-03-08T08:39:50.473Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:39:50.4732", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:39:50.4732", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:39:50.4732", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:39:50.5221", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:39:50.5221", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:39:50.6082", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:39:50.6082", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:39:50.6082", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:39:50.6082", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:39:50.6082", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:39:50.6082", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48026\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:39:50.6082", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:39:50.6082", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:39:50.6082", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00037#" } { "timestamp": "2026-03-08 08:39:50.6082", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00037" } { "timestamp": "2026-03-08 08:39:50.6262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:39:50.6262", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:39:50.6262", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:39:50.6262", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:39:50.6262", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:39:50.7192", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00037\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624588,\"createdOn\":\"2026-03-08T08:39:50.717Z\",\"updatedOn\":\"2026-03-08T08:39:50.717Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:39:50.7192", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:39:50.7192", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:39:50.7192", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:39:50.7192", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:39:50.7192", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00037\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:39:50.8185", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:39:50.8185", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:39:50.8185", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:39:50.8185", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:40:04.1377", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:40:04.1377", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 08:40:04.1461", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:40:04.1461", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 08:40:04.1461", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 08:40:04.1461", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:40:04.1461", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:40:04.1461", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:40:04.1461", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:40:04.1461", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:40:04.1461", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:40:04.1461", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:40:04.1461", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 08:40:04.1461", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 08:40:04.1461", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 08:40:04.1663", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:40:04.6779", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:40:04.6779", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 08:40:04.6779", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 08:40:04.6983", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:40:05.2277", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:40:05.2277", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 08:40:05.2277", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 08:40:05.2608", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:40:05.8451", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:40:05.8451", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:40:05.8451", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:40:05.8451", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:40:05.8451", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:40:05.8451", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:40:05.8451", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 08:40:05.8451", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 08:40:05.8451", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 08:40:05.8451", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 08:40:05.8603", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:40:05.8603", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:43:04.2366", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:43:04.2366", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 08:43:04.2366", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:43:04.2366", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 08:43:04.2366", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 08:43:04.2366", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:43:04.2366", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:43:04.2366", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:43:04.2366", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:43:04.2366", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:43:04.2366", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:43:04.2366", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:43:04.2366", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 08:43:04.2461", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 08:43:04.2461", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 08:43:04.2461", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:43:04.7803", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:43:04.7803", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 08:43:04.7803", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 08:43:04.7949", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:43:05.3400", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:43:05.3400", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 08:43:05.3400", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 08:43:05.3580", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:43:05.9555", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:43:05.9555", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:43:05.9555", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:43:05.9555", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:43:05.9555", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:43:05.9555", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:43:05.9555", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 08:43:05.9555", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 08:43:05.9555", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 08:43:05.9651", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 08:43:05.9651", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:43:05.9651", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:46:04.1669", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:46:04.1669", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 08:46:04.1669", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:46:04.1669", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 08:46:04.1669", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 08:46:04.1669", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:46:04.1669", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:46:04.1669", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:46:04.1669", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:46:04.1669", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:46:04.1669", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:46:04.1669", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:46:04.1669", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 08:46:04.1669", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 08:46:04.1800", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 08:46:04.2010", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:46:04.7487", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:46:04.7487", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 08:46:04.7487", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 08:46:04.7625", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:46:05.3166", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:46:05.3211", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 08:46:05.3211", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 08:46:05.3211", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:46:05.9285", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:46:05.9324", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:46:05.9324", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:46:05.9324", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:46:05.9324", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:46:05.9324", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:46:05.9324", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 08:46:05.9324", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 08:46:05.9324", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 08:46:05.9324", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 08:46:05.9324", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:46:05.9324", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:49:04.1376", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:49:04.1376", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 08:49:04.1376", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:49:04.1376", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 08:49:04.1376", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 08:49:04.1376", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:49:04.1376", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:49:04.1376", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:49:04.1376", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:49:04.1454", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:49:04.1454", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:49:04.1454", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:49:04.1454", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 08:49:04.1454", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 08:49:04.1454", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 08:49:04.1663", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:49:04.6799", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:49:04.6799", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 08:49:04.6799", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 08:49:04.7038", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:49:05.2519", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:49:05.2574", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 08:49:05.2574", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 08:49:05.2789", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:49:05.8743", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:49:05.8743", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:49:05.8743", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:49:05.8743", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:49:05.8743", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:49:05.8743", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:49:05.8743", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 08:49:05.8743", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 08:49:05.8840", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 08:49:05.8840", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 08:49:05.8840", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:49:05.8840", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:52:04.1963", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:52:04.1963", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 08:52:04.1963", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:52:04.2054", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 08:52:04.2054", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 08:52:04.2054", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:52:04.2054", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:52:04.2054", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:52:04.2054", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:52:04.2054", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:52:04.2054", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:52:04.2054", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:52:04.2054", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 08:52:04.2054", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 08:52:04.2054", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 08:52:04.2249", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:52:04.7405", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:52:04.7405", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 08:52:04.7405", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 08:52:04.7569", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:52:05.3032", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:52:05.3032", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 08:52:05.3032", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 08:52:05.3256", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:52:05.9209", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:52:05.9248", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:52:05.9248", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:52:05.9248", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:52:05.9248", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:52:05.9248", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:52:05.9248", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 08:52:05.9248", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 08:52:05.9248", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 08:52:05.9248", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 08:52:05.9248", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:52:05.9248", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:54:48.7915", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:54:48.7915", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18365\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 08:54:48.7967", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:54:48.7967", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:54:48.7967", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00001#" } { "timestamp": "2026-03-08 08:54:48.7967", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00001" } { "timestamp": "2026-03-08 08:54:48.7967", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:54:48.7967", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:54:48.7967", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:54:48.7967", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:54:48.7967", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:54:48.9417", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624590,\"createdOn\":\"2026-03-08T08:54:48.940Z\",\"updatedOn\":\"2026-03-08T08:54:48.940Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:54:48.9417", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:54:48.9417", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:54:48.9417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:54:48.9417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:54:48.9417", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:54:49.0405", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:54:49.0405", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:54:49.0405", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:54:49.0405", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:54:49.0405", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:54:49.0405", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18375\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 08:54:49.0405", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:54:49.0452", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:54:49.0452", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00002#" } { "timestamp": "2026-03-08 08:54:49.0452", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00002" } { "timestamp": "2026-03-08 08:54:49.0452", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:54:49.0452", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:54:49.0452", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:54:49.0452", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:54:49.0452", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:54:49.1419", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624592,\"createdOn\":\"2026-03-08T08:54:49.141Z\",\"updatedOn\":\"2026-03-08T08:54:49.141Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:54:49.1419", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:54:49.1419", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:54:49.1419", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:54:49.1419", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:54:49.1419", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:54:49.2332", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:54:49.2332", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:54:49.2332", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:54:49.2332", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:54:49.2332", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:54:49.2332", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48028\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:54:49.2332", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:54:49.2332", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:54:49.2332", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00021#" } { "timestamp": "2026-03-08 08:54:49.2332", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00021" } { "timestamp": "2026-03-08 08:54:49.2553", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:54:49.2553", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:54:49.2553", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:54:49.2553", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:54:49.2553", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:54:49.3425", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00021\\n
\\n Description:<\/b> Test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624594,\"createdOn\":\"2026-03-08T08:54:49.342Z\",\"updatedOn\":\"2026-03-08T08:54:49.342Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:54:49.3425", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:54:49.3425", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:54:49.3425", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:54:49.3595", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:54:49.3595", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00021\"},{\"type\":\"text\",\"text\":\"Test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:54:49.4475", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:54:49.4475", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:54:49.4475", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:54:49.4475", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:54:49.4475", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:54:49.4475", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18924\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:54:49.4549", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:54:49.4549", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:54:49.4549", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00006#" } { "timestamp": "2026-03-08 08:54:49.4549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00006" } { "timestamp": "2026-03-08 08:54:49.4549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:54:49.4549", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:54:49.4549", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:54:49.4549", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:54:49.4549", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:54:49.5496", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00006\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624596,\"createdOn\":\"2026-03-08T08:54:49.551Z\",\"updatedOn\":\"2026-03-08T08:54:49.551Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:54:49.5496", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:54:49.5496", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:54:49.5496", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:54:49.5682", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:54:49.5682", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00006\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:54:49.6558", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:54:49.6558", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:54:49.6558", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:54:49.6558", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:54:49.6558", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:54:49.6558", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:54:49.6558", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:54:49.6558", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:54:49.6558", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00001#" } { "timestamp": "2026-03-08 08:54:49.6558", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00001" } { "timestamp": "2026-03-08 08:54:49.6775", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:54:49.6775", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:54:49.6775", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:54:49.6775", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:54:49.6775", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:54:49.7653", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624598,\"createdOn\":\"2026-03-08T08:54:49.764Z\",\"updatedOn\":\"2026-03-08T08:54:49.764Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:54:49.7653", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:54:49.7653", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:54:49.7653", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:54:49.7813", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:54:49.7813", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:54:49.8697", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:54:49.8697", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:54:49.8697", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:54:49.8697", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:54:49.8697", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:54:49.8697", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18886\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:54:49.8783", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:54:49.8783", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:54:49.8783", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00034#" } { "timestamp": "2026-03-08 08:54:49.8783", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00034" } { "timestamp": "2026-03-08 08:54:49.8902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:54:49.8902", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:54:49.8902", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:54:49.8902", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:54:49.8902", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:54:49.9834", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00034\\n
\\n Description:<\/b> safety\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624600,\"createdOn\":\"2026-03-08T08:54:49.982Z\",\"updatedOn\":\"2026-03-08T08:54:49.982Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:54:49.9834", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:54:49.9834", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:54:49.9834", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:54:49.9834", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:54:49.9834", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00034\"},{\"type\":\"text\",\"text\":\"safety\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:54:50.0837", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:54:50.0837", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:54:50.0837", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:54:50.0837", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:54:50.0837", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:54:50.0837", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48031\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 08:54:50.0941", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:54:50.0941", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:54:50.0941", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00022#" } { "timestamp": "2026-03-08 08:54:50.0941", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00022" } { "timestamp": "2026-03-08 08:54:50.0941", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 08:54:50.0941", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 08:54:50.0941", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 08:54:50.0941", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 08:54:50.0941", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 08:54:50.1977", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00022\\n
\\n Description:<\/b> Testing\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624602,\"createdOn\":\"2026-03-08T08:54:50.197Z\",\"updatedOn\":\"2026-03-08T08:54:50.197Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 08:54:50.1977", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 08:54:50.1977", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 08:54:50.1977", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 08:54:50.2114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 08:54:50.2114", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00022\"},{\"type\":\"text\",\"text\":\"Testing\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 08:54:50.3025", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 08:54:50.3025", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 08:54:50.3025", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 08:54:50.3025", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:55:04.2765", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:55:04.2765", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 08:55:04.2822", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:55:04.2822", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 08:55:04.2822", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 08:55:04.2822", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:55:04.2822", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:55:04.2822", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:55:04.2822", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:55:04.2822", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:55:04.2822", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:55:04.2822", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:55:04.2822", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 08:55:04.2822", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 08:55:04.2822", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 08:55:04.3094", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:55:04.8234", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:55:04.8234", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 08:55:04.8272", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 08:55:04.8272", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:55:05.4036", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:55:05.4059", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 08:55:05.4059", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 08:55:05.4263", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:55:06.0228", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:55:06.0228", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:55:06.0228", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:55:06.0228", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:55:06.0228", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:55:06.0228", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:55:06.0228", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 08:55:06.0228", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 08:55:06.0302", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 08:55:06.0302", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 08:55:06.0302", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:55:06.0302", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 08:58:04.1648", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 08:58:04.1648", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 08:58:04.1736", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 08:58:04.1736", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 08:58:04.1736", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 08:58:04.1736", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:58:04.1736", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:58:04.1736", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:58:04.1736", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:58:04.1736", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:58:04.1736", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:58:04.1736", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 08:58:04.1736", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 08:58:04.1736", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 08:58:04.1862", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 08:58:04.1979", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:58:04.7280", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:58:04.7307", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 08:58:04.7307", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 08:58:04.7481", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:58:05.3148", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:58:05.3148", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 08:58:05.3148", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 08:58:05.3358", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 08:58:05.9468", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 08:58:05.9505", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 08:58:05.9505", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:58:05.9505", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 08:58:05.9505", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 08:58:05.9505", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 08:58:05.9505", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 08:58:05.9505", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 08:58:05.9505", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 08:58:05.9505", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 08:58:05.9505", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 08:58:05.9505", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:01:04.1452", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:01:04.1452", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 09:01:04.1541", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:01:04.1541", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 09:01:04.1541", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 09:01:04.1541", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:01:04.1541", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:01:04.1541", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:01:04.1541", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:01:04.1541", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:01:04.1541", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:01:04.1541", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:01:04.1541", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 09:01:04.1541", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 09:01:04.1646", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 09:01:04.1791", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:01:04.6754", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:01:04.6754", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 09:01:04.6754", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 09:01:04.6930", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:01:05.2318", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:01:05.2318", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 09:01:05.2318", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 09:01:05.2450", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:01:05.8125", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:01:05.8125", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:01:05.8125", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:01:05.8125", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:01:05.8125", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:01:05.8125", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:01:05.8125", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 09:01:05.8125", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 09:01:05.8125", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 09:01:05.8203", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 09:01:05.8203", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:01:05.8203", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:04:04.1502", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:04:04.1502", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 09:04:04.1502", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:04:04.1502", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 09:04:04.1502", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 09:04:04.1502", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:04:04.1502", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:04:04.1502", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:04:04.1502", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:04:04.1502", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:04:04.1502", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:04:04.1502", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:04:04.1502", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 09:04:04.1614", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 09:04:04.1614", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 09:04:04.1614", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:04:04.7064", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:04:04.7093", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 09:04:04.7093", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 09:04:04.7093", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:04:05.2660", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:04:05.2660", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 09:04:05.2697", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 09:04:05.2697", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:04:05.9112", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:04:05.9112", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:04:05.9112", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:04:05.9112", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:04:05.9112", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:04:05.9112", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:04:05.9112", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 09:04:05.9112", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 09:04:05.9112", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 09:04:05.9112", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 09:04:05.9112", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:04:05.9112", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:07:04.2197", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:07:04.2197", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 09:07:04.2197", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:07:04.2354", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 09:07:04.2354", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 09:07:04.2354", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:07:04.2354", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:07:04.2354", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:07:04.2354", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:07:04.2354", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:07:04.2354", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:07:04.2354", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:07:04.2354", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 09:07:04.2354", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 09:07:04.2354", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 09:07:04.2519", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:07:04.8215", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:07:04.8215", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 09:07:04.8215", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 09:07:04.8374", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:07:05.3936", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:07:05.3936", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 09:07:05.3936", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 09:07:05.4107", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:07:06.0030", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:07:06.0030", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:07:06.0030", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:07:06.0030", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:07:06.0030", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:07:06.0030", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:07:06.0030", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 09:07:06.0030", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 09:07:06.0030", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 09:07:06.0030", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 09:07:06.0164", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:07:06.0164", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:48.8238", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:48.8238", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18642\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:09:48.8308", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:48.8308", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:48.8308", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00022#" } { "timestamp": "2026-03-08 09:09:48.8308", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00022" } { "timestamp": "2026-03-08 09:09:48.8444", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:48.8444", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:48.8444", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:48.8444", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:48.8444", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:49.1548", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00022\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624604,\"createdOn\":\"2026-03-08T09:09:49.153Z\",\"updatedOn\":\"2026-03-08T09:09:49.153Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:49.1548", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:49.1548", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:49.1548", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:49.1548", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:49.1548", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00022\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:49.2531", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:49.2531", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:49.2531", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:49.2531", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:49.2531", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:49.2531", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18646\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TC-\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:09:49.2531", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:49.2531", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:49.2531", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TC-\/25\/00011#" } { "timestamp": "2026-03-08 09:09:49.2531", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TC-\/25\/00011" } { "timestamp": "2026-03-08 09:09:49.2770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:49.2770", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:49.2770", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:49.2770", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:49.2770", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:49.3622", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TC-\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TC-\/25\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624606,\"createdOn\":\"2026-03-08T09:09:49.364Z\",\"updatedOn\":\"2026-03-08T09:09:49.364Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:49.3622", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:49.3622", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:49.3622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:49.3781", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:49.3781", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TC-\/25\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:49.4654", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:49.4654", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:49.4654", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:49.4666", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:49.4666", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:49.4666", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:09:49.4666", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:49.4666", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:49.4666", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00005#" } { "timestamp": "2026-03-08 09:09:49.4666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00005" } { "timestamp": "2026-03-08 09:09:49.4666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:49.4666", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:49.4666", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:49.4666", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:49.4825", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:49.5766", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624608,\"createdOn\":\"2026-03-08T09:09:49.575Z\",\"updatedOn\":\"2026-03-08T09:09:49.575Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:49.5766", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:49.5766", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:49.5766", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:49.5766", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:49.5915", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:49.6892", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:49.6892", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:49.6892", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:49.6892", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:49.6892", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:49.6892", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18692\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:09:49.6892", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:49.6892", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:49.6892", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00029#" } { "timestamp": "2026-03-08 09:09:49.6892", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00029" } { "timestamp": "2026-03-08 09:09:49.7072", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:49.7072", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:49.7072", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:49.7072", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:49.7072", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:49.7956", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624610,\"createdOn\":\"2026-03-08T09:09:49.797Z\",\"updatedOn\":\"2026-03-08T09:09:49.797Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:49.7956", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:49.7956", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:49.7956", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:49.8117", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:49.8117", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:49.9088", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:49.9088", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:49.9088", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:49.9088", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:49.9088", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:49.9088", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18702\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:09:49.9088", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:49.9088", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:49.9088", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00030#" } { "timestamp": "2026-03-08 09:09:49.9088", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00030" } { "timestamp": "2026-03-08 09:09:49.9278", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 09:09:49.9278", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:49.9278", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:49.9278", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:49.9278", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:50.0156", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00030\\n
\\n Description:<\/b> Issue with lot of UI in everywhere\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624612,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:09:50.015Z\",\"updatedOn\":\"2026-03-08T09:09:50.015Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:50.0156", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:50.0156", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:50.0156", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 09:09:50.0309", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 09:09:50.0309", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00030\"},{\"type\":\"text\",\"text\":\"Issue with lot of UI in everywhere\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:50.1137", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:50.1137", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 09:09:50.1137", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:50.1137", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:50.1137", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:50.1137", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18710\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:09:50.1256", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:50.1256", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:50.1256", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00009#" } { "timestamp": "2026-03-08 09:09:50.1256", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00009" } { "timestamp": "2026-03-08 09:09:50.1256", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:50.1256", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:50.1256", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:50.1256", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:50.1256", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:50.2265", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00009\\n
\\n Description:<\/b> Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624614,\"createdOn\":\"2026-03-08T09:09:50.227Z\",\"updatedOn\":\"2026-03-08T09:09:50.227Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:50.2265", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:50.2265", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:50.2265", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:50.2377", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:50.2377", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00009\"},{\"type\":\"text\",\"text\":\"Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:50.3278", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:50.3278", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:50.3278", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:50.3278", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:50.3278", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:50.3278", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18719\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:09:50.3278", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:50.3278", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:50.3278", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00011#" } { "timestamp": "2026-03-08 09:09:50.3278", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00011" } { "timestamp": "2026-03-08 09:09:50.3480", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 09:09:50.3480", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:50.3480", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:50.3480", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:50.3480", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:50.4326", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00011\\n
\\n Description:<\/b> This is the testing of a safety alert after Raj made all changes.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624616,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:09:50.434Z\",\"updatedOn\":\"2026-03-08T09:09:50.434Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:50.4326", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:50.4372", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:50.4372", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 09:09:50.4509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 09:09:50.4509", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00011\"},{\"type\":\"text\",\"text\":\"This is the testing of a safety alert after Raj made all changes.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:50.5317", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:50.5317", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 09:09:50.5317", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:50.5317", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:50.5317", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:50.5317", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18766\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:09:50.5453", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:50.5453", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:50.5453", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00007#" } { "timestamp": "2026-03-08 09:09:50.5453", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00007" } { "timestamp": "2026-03-08 09:09:50.5453", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:50.5453", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:50.5453", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:50.5453", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:50.5453", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:50.6426", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624618,\"createdOn\":\"2026-03-08T09:09:50.642Z\",\"updatedOn\":\"2026-03-08T09:09:50.642Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:50.6426", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:50.6426", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:50.6426", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:50.6583", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:50.6583", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:50.7460", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:50.7460", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:50.7460", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:50.7460", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:50.7481", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:50.7481", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18835\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00027\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:09:50.7481", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:50.7481", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:50.7481", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00027#" } { "timestamp": "2026-03-08 09:09:50.7481", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00027" } { "timestamp": "2026-03-08 09:09:50.7666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:50.7666", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:50.7666", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:50.7666", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:50.7666", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:50.8553", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00027\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00027\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624620,\"createdOn\":\"2026-03-08T09:09:50.853Z\",\"updatedOn\":\"2026-03-08T09:09:50.853Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:50.8553", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:50.8553", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:50.8553", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:50.8788", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:50.8788", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00027\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:50.9653", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:50.9653", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:50.9653", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:50.9653", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:50.9671", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:50.9671", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18839\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:09:50.9671", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:50.9671", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:50.9671", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00028#" } { "timestamp": "2026-03-08 09:09:50.9671", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00028" } { "timestamp": "2026-03-08 09:09:50.9671", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:50.9671", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:50.9671", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:50.9671", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:50.9671", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:51.0690", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624622,\"createdOn\":\"2026-03-08T09:09:51.067Z\",\"updatedOn\":\"2026-03-08T09:09:51.067Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:51.0690", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:51.0690", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:51.0690", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:51.0847", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:51.0847", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:51.1671", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:51.1671", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:51.1671", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:51.1671", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:51.1743", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:51.1743", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18861\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:09:51.1743", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:51.1743", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:51.1743", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00021#" } { "timestamp": "2026-03-08 09:09:51.1743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00021" } { "timestamp": "2026-03-08 09:09:51.1926", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:51.1926", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:51.1926", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:51.1926", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:51.1926", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:51.2741", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624624,\"createdOn\":\"2026-03-08T09:09:51.279Z\",\"updatedOn\":\"2026-03-08T09:09:51.279Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:51.2741", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:51.2741", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:51.2741", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:51.2906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:51.2906", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:51.3764", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:51.3764", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:51.3764", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:51.3764", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:51.3764", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:51.3764", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18925\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00035\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:09:51.3891", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:51.3891", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:51.3891", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00035#" } { "timestamp": "2026-03-08 09:09:51.3891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00035" } { "timestamp": "2026-03-08 09:09:51.3891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:51.3891", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:51.3891", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:51.3891", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:51.3891", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:51.4877", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00035\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00035\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624626,\"createdOn\":\"2026-03-08T09:09:51.486Z\",\"updatedOn\":\"2026-03-08T09:09:51.486Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:51.4877", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:51.4877", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:51.4877", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:51.5043", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:51.5043", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00035\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:51.5911", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:51.5911", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:51.5911", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:51.5911", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:51.5933", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:51.5933", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19057\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00041\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:09:51.5933", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:51.5933", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:51.5933", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00041#" } { "timestamp": "2026-03-08 09:09:51.5933", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00041" } { "timestamp": "2026-03-08 09:09:51.6114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:51.6114", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:51.6114", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:51.6114", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:51.6114", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:51.6968", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00041\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00041\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624628,\"createdOn\":\"2026-03-08T09:09:51.697Z\",\"updatedOn\":\"2026-03-08T09:09:51.697Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:51.6968", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:51.6968", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:51.6968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:51.7110", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:51.7110", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00041\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:51.7974", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:51.7974", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:51.7974", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:51.7974", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:51.7974", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:51.7974", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19066\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00044\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:09:51.7974", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:51.7974", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:51.7974", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00044#" } { "timestamp": "2026-03-08 09:09:51.7974", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00044" } { "timestamp": "2026-03-08 09:09:51.8143", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:51.8143", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:51.8143", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:51.8143", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:51.8143", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:51.9015", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00044\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00044\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624630,\"createdOn\":\"2026-03-08T09:09:51.900Z\",\"updatedOn\":\"2026-03-08T09:09:51.900Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:51.9015", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:51.9015", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:51.9015", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:51.9101", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:51.9101", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00044\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:52.0032", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:52.0032", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:52.0032", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:52.0032", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:52.0032", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:52.0032", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19074\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:09:52.0032", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:52.0032", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:52.0032", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00048#" } { "timestamp": "2026-03-08 09:09:52.0032", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00048" } { "timestamp": "2026-03-08 09:09:52.0252", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:52.0252", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:52.0252", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:52.0252", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:52.0252", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:52.1138", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624632,\"createdOn\":\"2026-03-08T09:09:52.112Z\",\"updatedOn\":\"2026-03-08T09:09:52.112Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:52.1138", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:52.1138", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:52.1138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:52.1138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:52.1138", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:52.2071", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:52.2071", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:52.2071", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:52.2071", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:52.2071", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:52.2071", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:09:52.2071", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:52.2071", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:52.2071", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00002#" } { "timestamp": "2026-03-08 09:09:52.2071", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00002" } { "timestamp": "2026-03-08 09:09:52.2228", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:52.2228", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:52.2228", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:52.2228", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:52.2228", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:52.3108", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> dhruv pahadia\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624634,\"createdOn\":\"2026-03-08T09:09:52.309Z\",\"updatedOn\":\"2026-03-08T09:09:52.309Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:52.3108", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:52.3108", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:52.3108", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:52.3108", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:52.3108", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"dhruv pahadia\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:52.4073", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:52.4073", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:52.4073", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:52.4073", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:52.4073", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:52.4073", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19092\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:09:52.4073", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:52.4073", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:52.4073", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00001#" } { "timestamp": "2026-03-08 09:09:52.4073", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00001" } { "timestamp": "2026-03-08 09:09:52.4212", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:52.4212", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:52.4212", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:52.4212", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:52.4212", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:52.5094", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tick-cat-without-checklist\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624636,\"createdOn\":\"2026-03-08T09:09:52.508Z\",\"updatedOn\":\"2026-03-08T09:09:52.508Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:52.5094", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:52.5094", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:52.5094", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:52.5187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:52.5187", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tick-cat-without-checklist\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:52.6047", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:52.6047", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:52.6047", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:52.6047", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:52.6073", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:52.6073", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19108\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:09:52.6073", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:52.6073", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:52.6073", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00004#" } { "timestamp": "2026-03-08 09:09:52.6073", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00004" } { "timestamp": "2026-03-08 09:09:52.6073", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:52.6073", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:52.6073", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:52.6229", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:52.6229", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:52.7102", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00004\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624638,\"createdOn\":\"2026-03-08T09:09:52.709Z\",\"updatedOn\":\"2026-03-08T09:09:52.709Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:52.7102", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:52.7102", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:52.7102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:52.7193", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:52.7193", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00004\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:52.8074", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:52.8074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:52.8074", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:52.8074", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:52.8074", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:52.8074", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19110\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:09:52.8127", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:52.8127", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:52.8127", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00006#" } { "timestamp": "2026-03-08 09:09:52.8127", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00006" } { "timestamp": "2026-03-08 09:09:52.8127", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:52.8127", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:52.8127", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:52.8127", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:52.8127", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:52.9126", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624640,\"createdOn\":\"2026-03-08T09:09:52.911Z\",\"updatedOn\":\"2026-03-08T09:09:52.911Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:52.9126", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:52.9126", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:52.9126", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:52.9288", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:52.9288", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:53.0151", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:53.0151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:53.0151", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:53.0151", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:53.0151", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:53.0151", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:09:53.0151", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:53.0151", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:53.0151", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00007#" } { "timestamp": "2026-03-08 09:09:53.0151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00007" } { "timestamp": "2026-03-08 09:09:53.0307", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:53.0307", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:53.0307", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:53.0307", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:53.0307", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:53.1250", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624642,\"createdOn\":\"2026-03-08T09:09:53.123Z\",\"updatedOn\":\"2026-03-08T09:09:53.123Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:53.1250", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:53.1250", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:53.1250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:53.1250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:53.1250", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:53.2318", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:53.2323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:53.2323", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:53.2323", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:53.2323", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:53.2323", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21204\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:09:53.2323", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:53.2323", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:53.2323", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00048#" } { "timestamp": "2026-03-08 09:09:53.2323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00048" } { "timestamp": "2026-03-08 09:09:53.2323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:53.2323", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:53.2323", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:53.2323", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:53.2323", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:53.3415", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624644,\"createdOn\":\"2026-03-08T09:09:53.338Z\",\"updatedOn\":\"2026-03-08T09:09:53.338Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:53.3415", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:53.3415", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:53.3415", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:53.3415", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:53.3415", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:53.4450", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:53.4450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:53.4450", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:53.4450", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:53.4450", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:53.4450", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00289\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:09:53.4450", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:53.4450", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:53.4450", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00289#" } { "timestamp": "2026-03-08 09:09:53.4450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00289" } { "timestamp": "2026-03-08 09:09:53.4602", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:53.4602", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:53.4602", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:53.4602", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:53.4602", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:53.5463", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00289\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00289\\n
\\n Description:<\/b> ubernnvuebvejvbejkneve\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624646,\"createdOn\":\"2026-03-08T09:09:53.548Z\",\"updatedOn\":\"2026-03-08T09:09:53.548Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:53.5463", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:53.5463", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:53.5463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:53.5639", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:53.5639", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00289\"},{\"type\":\"text\",\"text\":\"ubernnvuebvejvbejkneve\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:53.6472", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:53.6472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:53.6472", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:53.6472", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:53.6472", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:53.6472", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22333\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:09:53.6592", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:53.6592", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:53.6592", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00004#" } { "timestamp": "2026-03-08 09:09:53.6592", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00004" } { "timestamp": "2026-03-08 09:09:53.6711", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 09:09:53.6711", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:53.6711", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:53.6711", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:53.6711", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:53.7595", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00004\\n
\\n Description:<\/b> EWD\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624648,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:09:53.758Z\",\"updatedOn\":\"2026-03-08T09:09:53.758Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:53.7595", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:53.7595", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:53.7595", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 09:09:53.7769", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 09:09:53.7769", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00004\"},{\"type\":\"text\",\"text\":\"EWD\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:53.8640", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:53.8640", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 09:09:53.8640", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:53.8640", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:53.8640", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:53.8640", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 09:09:53.8640", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:53.8640", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:53.8640", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00039#" } { "timestamp": "2026-03-08 09:09:53.8640", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00039" } { "timestamp": "2026-03-08 09:09:53.8789", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:53.8789", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:53.8789", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:53.8789", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:53.8789", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:53.9632", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624650,\"createdOn\":\"2026-03-08T09:09:53.966Z\",\"updatedOn\":\"2026-03-08T09:09:53.966Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:53.9632", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:53.9697", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:53.9697", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:53.9850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:53.9850", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:54.0727", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:54.0727", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:54.0727", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:54.0727", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:54.0727", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:54.0727", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22098\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00051\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 09:09:54.0841", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:54.0841", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:54.0841", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00051#" } { "timestamp": "2026-03-08 09:09:54.0841", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00051" } { "timestamp": "2026-03-08 09:09:54.0961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:54.0961", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:54.0961", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:54.0961", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:54.0961", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:54.1791", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00051\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00051\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624652,\"createdOn\":\"2026-03-08T09:09:54.183Z\",\"updatedOn\":\"2026-03-08T09:09:54.183Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:54.1791", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:54.1791", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:54.1791", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:54.1966", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:54.1966", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00051\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:54.2862", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:54.2862", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:54.2862", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:54.2862", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:54.2862", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:54.2862", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21869\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00218\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 09:09:54.2862", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:54.2862", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:54.2862", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00218#" } { "timestamp": "2026-03-08 09:09:54.2862", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00218" } { "timestamp": "2026-03-08 09:09:54.3019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:54.3019", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:54.3019", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:54.3019", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:54.3019", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:54.3890", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00218\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00218\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624654,\"createdOn\":\"2026-03-08T09:09:54.389Z\",\"updatedOn\":\"2026-03-08T09:09:54.389Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:54.3890", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:54.3890", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:54.3890", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:54.4086", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:54.4086", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00218\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:54.4921", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:54.4921", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:54.4983", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:54.4983", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:54.4983", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:54.4983", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21847\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00207\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 09:09:54.4983", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:54.4983", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:54.4983", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00207#" } { "timestamp": "2026-03-08 09:09:54.4983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00207" } { "timestamp": "2026-03-08 09:09:54.5187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:54.5187", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:54.5187", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:54.5187", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:54.5187", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:54.6060", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00207\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00207\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624656,\"createdOn\":\"2026-03-08T09:09:54.605Z\",\"updatedOn\":\"2026-03-08T09:09:54.605Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:54.6060", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:54.6060", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:54.6073", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:54.6073", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:54.6073", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00207\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:54.7032", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:54.7032", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:54.7032", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:54.7032", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:54.7032", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:54.7032", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21802\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00059\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 09:09:54.7032", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:54.7032", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:54.7032", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00059#" } { "timestamp": "2026-03-08 09:09:54.7032", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00059" } { "timestamp": "2026-03-08 09:09:54.7177", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:54.7177", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:54.7177", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:54.7177", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:54.7177", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:54.8025", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00059\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00059\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624658,\"createdOn\":\"2026-03-08T09:09:54.804Z\",\"updatedOn\":\"2026-03-08T09:09:54.804Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:54.8025", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:54.8025", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:54.8025", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:54.8235", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:54.8235", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00059\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:54.9116", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:54.9116", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:54.9116", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:54.9116", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:09:54.9116", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:09:54.9226", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21722\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00173\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 09:09:54.9226", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:09:54.9226", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:54.9226", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00173#" } { "timestamp": "2026-03-08 09:09:54.9226", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00173" } { "timestamp": "2026-03-08 09:09:54.9404", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:09:54.9404", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:09:54.9404", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:09:54.9404", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:09:54.9404", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:09:55.0284", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00173\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00173\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624660,\"createdOn\":\"2026-03-08T09:09:55.027Z\",\"updatedOn\":\"2026-03-08T09:09:55.027Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:09:55.0290", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:09:55.0290", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:09:55.0290", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:09:55.0290", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:09:55.0290", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00173\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:09:55.1281", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:09:55.1281", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:09:55.1281", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:09:55.1281", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:10:04.1630", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:10:04.1630", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 09:10:04.1630", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:10:04.1630", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 09:10:04.1693", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 09:10:04.1693", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:10:04.1693", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:10:04.1693", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:10:04.1693", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:10:04.1693", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:10:04.1693", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:10:04.1693", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:10:04.1693", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 09:10:04.1693", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 09:10:04.1693", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 09:10:04.1938", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:10:04.7364", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:10:04.7364", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 09:10:04.7364", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 09:10:04.7578", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:10:05.3174", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:10:05.3174", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 09:10:05.3174", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 09:10:05.3330", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:10:05.9393", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:10:05.9393", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:10:05.9393", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:10:05.9393", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:10:05.9393", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:10:05.9393", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:10:05.9393", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 09:10:05.9393", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 09:10:05.9393", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 09:10:05.9393", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 09:10:05.9393", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:10:05.9393", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:13:04.1924", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:13:04.1924", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 09:13:04.1980", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:13:04.1980", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 09:13:04.1980", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 09:13:04.1980", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:13:04.1980", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:13:04.1980", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:13:04.1980", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:13:04.1980", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:13:04.1980", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:13:04.1980", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:13:04.1980", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 09:13:04.1980", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 09:13:04.1980", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 09:13:04.2251", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:13:04.7467", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:13:04.7467", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 09:13:04.7467", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 09:13:04.7625", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:13:05.3071", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:13:05.3071", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 09:13:05.3071", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 09:13:05.3353", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:13:05.9404", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:13:05.9404", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:13:05.9404", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:13:05.9404", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:13:05.9404", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:13:05.9404", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:13:05.9404", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 09:13:05.9404", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 09:13:05.9404", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 09:13:05.9487", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 09:13:05.9487", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:13:05.9487", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:16:04.1399", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:16:04.1399", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 09:16:04.1493", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:16:04.1493", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 09:16:04.1493", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 09:16:04.1493", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:16:04.1493", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:16:04.1493", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:16:04.1493", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:16:04.1493", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:16:04.1493", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:16:04.1493", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:16:04.1493", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 09:16:04.1493", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 09:16:04.1493", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 09:16:04.1684", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:16:46.6391", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:16:46.6391", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 09:16:46.6391", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 09:16:46.6538", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:17:29.1506", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:17:29.1506", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 09:17:29.1506", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 09:17:29.1661", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:23:14.3464", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:23:14.3621", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:23:14.3621", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:23:14.3621", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:23:14.3621", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:23:14.3621", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:23:14.3621", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 09:23:14.3621", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 09:23:14.3621", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 09:23:14.3621", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 09:23:14.3621", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:23:14.3621", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:23:14.3621", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:23:14.3621", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 09:23:14.3741", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:23:14.3741", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 09:23:14.3741", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 09:23:14.3741", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:23:14.3741", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:23:14.3741", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:23:14.3741", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:23:14.3741", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:23:14.3741", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:23:14.3741", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:23:14.3741", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 09:23:14.3741", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 09:23:14.3741", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 09:23:14.3741", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:23:14.8787", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:23:14.8787", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 09:23:14.8787", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 09:23:14.8927", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:23:15.4616", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:23:15.4616", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 09:23:15.4616", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 09:23:15.4739", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:23:16.0657", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:23:16.0657", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:23:16.0657", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:23:16.0657", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:23:16.0657", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:23:16.0657", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:23:16.0657", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 09:23:16.0657", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 09:23:16.0657", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 09:23:16.0657", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 09:23:16.0783", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:23:16.0783", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:23:16.0783", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:23:16.0783", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 09:23:16.0783", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:23:16.0783", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 09:23:16.0928", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 09:23:16.0928", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:23:16.0928", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:23:16.0928", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:23:16.0928", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:23:16.0928", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:23:16.0928", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:23:16.0928", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:23:16.0928", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 09:23:16.0928", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 09:23:16.0928", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 09:23:16.0928", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:23:16.6191", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:23:16.6191", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 09:23:16.6287", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 09:23:16.6287", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:23:17.1612", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:23:17.1612", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 09:23:17.1612", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 09:23:17.1773", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:23:17.7849", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:23:17.7849", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:23:17.7849", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:23:17.7849", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:23:17.7849", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:23:17.7849", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:23:17.7849", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 09:23:17.7849", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 09:23:17.7849", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 09:23:17.7849", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 09:23:17.7957", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:23:17.7957", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:23:17.7957", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:23:17.7957", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 09:23:17.7957", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:23:17.7957", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 09:23:17.7957", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 09:23:17.7957", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:23:17.7957", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:23:17.7957", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:23:17.7957", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:23:17.7957", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:23:17.7957", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:23:17.7957", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:23:17.7957", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 09:23:17.7957", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 09:23:17.7957", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 09:23:17.8152", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:23:18.3521", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:23:18.3521", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 09:23:18.3521", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 09:23:18.3674", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:23:18.9087", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:23:18.9087", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 09:23:18.9087", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 09:23:18.9243", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:23:19.5535", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:23:19.5535", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:23:19.5535", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:23:19.5535", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:23:19.5535", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:23:19.5535", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:23:19.5535", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 09:23:19.5535", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 09:23:19.5641", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 09:23:19.5641", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 09:23:19.5641", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:23:19.5641", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:23:19.5641", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:23:19.5641", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 09:23:19.5641", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:23:19.5641", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 09:23:19.5641", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 09:23:19.5641", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:23:19.5641", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:23:19.5641", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:23:19.5641", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:23:19.5641", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:23:19.5641", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:23:19.5641", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:23:19.5641", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 09:23:19.5641", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 09:23:19.5773", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 09:23:19.5773", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:23:20.0912", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:23:20.0941", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 09:23:20.0941", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 09:23:20.0941", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:23:20.6903", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:23:20.6903", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 09:23:20.6903", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 09:23:20.7065", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:23:21.2916", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:23:21.2960", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:23:21.2960", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:23:21.2960", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:23:21.2960", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:23:21.2960", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:23:21.2960", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 09:23:21.2960", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 09:23:21.2960", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 09:23:21.2960", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 09:23:21.2960", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:23:21.2960", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:24:48.8823", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:24:48.8823", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21723\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00050\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:24:48.8823", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:24:48.8823", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:24:48.8823", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00050#" } { "timestamp": "2026-03-08 09:24:48.8823", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00050" } { "timestamp": "2026-03-08 09:24:48.8967", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 09:24:48.8967", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:24:48.8967", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:24:48.8967", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:24:48.8967", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:24:49.0326", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00050\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00050\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624662,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:24:49.031Z\",\"updatedOn\":\"2026-03-08T09:24:49.031Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:24:49.0326", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:24:49.0326", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:24:49.0326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 09:24:49.0326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 09:24:49.0326", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00050\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:24:49.1280", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:24:49.1280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 09:24:49.1280", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:24:49.1280", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:24:49.1280", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:24:49.1280", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21729\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00176\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:24:49.1280", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:24:49.1280", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:24:49.1280", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00176#" } { "timestamp": "2026-03-08 09:24:49.1280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00176" } { "timestamp": "2026-03-08 09:24:49.1503", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 09:24:49.1503", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:24:49.1503", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:24:49.1503", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:24:49.1503", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:24:49.2391", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00176\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00176\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624664,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:24:49.239Z\",\"updatedOn\":\"2026-03-08T09:24:49.239Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:24:49.2391", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:24:49.2391", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:24:49.2391", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 09:24:49.2505", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 09:24:49.2505", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00176\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:24:49.3378", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:24:49.3378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 09:24:49.3378", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:24:49.3378", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:24:49.3378", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:24:49.3378", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21757\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:24:49.3471", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:24:49.3471", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:24:49.3471", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/25\/00002#" } { "timestamp": "2026-03-08 09:24:49.3471", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/25\/00002" } { "timestamp": "2026-03-08 09:24:49.3577", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 09:24:49.3577", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:24:49.3577", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:24:49.3577", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:24:49.3577", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:24:49.4471", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624666,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:24:49.446Z\",\"updatedOn\":\"2026-03-08T09:24:49.446Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:24:49.4471", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:24:49.4471", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:24:49.4471", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 09:24:49.4613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 09:24:49.4613", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:24:49.5483", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:24:49.5483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 09:24:49.5483", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:24:49.5483", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:24:49.5483", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:24:49.5483", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00200\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:24:49.5483", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:24:49.5483", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:24:49.5483", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00200#" } { "timestamp": "2026-03-08 09:24:49.5483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00200" } { "timestamp": "2026-03-08 09:24:49.5660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 09:24:49.5660", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:24:49.5660", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:24:49.5660", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:24:49.5660", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:24:49.6540", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00200\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00200\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624668,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:24:49.653Z\",\"updatedOn\":\"2026-03-08T09:24:49.653Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:24:49.6540", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:24:49.6540", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:24:49.6540", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 09:24:49.6540", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 09:24:49.6540", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00200\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:24:49.7549", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:24:49.7549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 09:24:49.7549", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:24:49.7549", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:24:49.7549", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:24:49.7549", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21795\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00201\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:24:49.7652", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:24:49.7652", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:24:49.7652", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00201#" } { "timestamp": "2026-03-08 09:24:49.7652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00201" } { "timestamp": "2026-03-08 09:24:49.7805", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 09:24:49.7805", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:24:49.7805", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:24:49.7805", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:24:49.7805", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:24:49.8686", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00201\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00201\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624670,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:24:49.868Z\",\"updatedOn\":\"2026-03-08T09:24:49.868Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:24:49.8686", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:24:49.8686", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:24:49.8686", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 09:24:49.8827", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 09:24:49.8827", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00201\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:24:49.9764", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:24:49.9764", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 09:24:49.9764", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:24:49.9764", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:24:49.9764", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:24:49.9764", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21867\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00217\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:24:49.9882", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:24:49.9882", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:24:49.9882", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00217#" } { "timestamp": "2026-03-08 09:24:49.9882", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00217" } { "timestamp": "2026-03-08 09:24:49.9984", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 09:24:49.9984", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:24:49.9984", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:24:49.9984", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:24:49.9984", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:24:50.1003", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00217\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00217\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624672,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:24:50.100Z\",\"updatedOn\":\"2026-03-08T09:24:50.100Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:24:50.1003", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:24:50.1003", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:24:50.1003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 09:24:50.1123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 09:24:50.1123", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00217\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:24:50.2002", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:24:50.2002", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 09:24:50.2014", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:24:50.2014", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:24:50.2014", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:24:50.2014", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21889\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00062\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:24:50.2014", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:24:50.2014", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:24:50.2014", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00062#" } { "timestamp": "2026-03-08 09:24:50.2014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00062" } { "timestamp": "2026-03-08 09:24:50.2164", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 09:24:50.2164", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:24:50.2164", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:24:50.2164", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:24:50.2164", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:24:50.3044", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00062\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00062\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624674,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:24:50.304Z\",\"updatedOn\":\"2026-03-08T09:24:50.304Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:24:50.3044", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:24:50.3044", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:24:50.3044", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 09:24:50.3140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 09:24:50.3140", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00062\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:24:50.4014", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:24:50.4014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 09:24:50.4014", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:24:50.4014", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:24:50.4014", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:24:50.4014", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00172\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 09:24:50.4069", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:24:50.4069", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:24:50.4069", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00172#" } { "timestamp": "2026-03-08 09:24:50.4069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00172" } { "timestamp": "2026-03-08 09:24:50.4069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:24:50.4069", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:24:50.4069", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:24:50.4069", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:24:50.4069", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:24:50.5040", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00172\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00172\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abcd DEFG\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624676,\"createdOn\":\"2026-03-08T09:24:50.503Z\",\"updatedOn\":\"2026-03-08T09:24:50.503Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:24:50.5040", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:24:50.5040", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:24:50.5040", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:24:50.5159", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:24:50.5159", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00172\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abcd DEFG\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:24:50.6034", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:24:50.6034", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:24:50.6034", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:24:50.6034", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:24:50.6034", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:24:50.6034", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22103\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00287\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 09:24:50.6092", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:24:50.6092", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:24:50.6092", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00287#" } { "timestamp": "2026-03-08 09:24:50.6092", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00287" } { "timestamp": "2026-03-08 09:24:50.6092", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:24:50.6092", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:24:50.6092", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:24:50.6092", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:24:50.6092", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:24:50.7096", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00287\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00287\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624678,\"createdOn\":\"2026-03-08T09:24:50.709Z\",\"updatedOn\":\"2026-03-08T09:24:50.709Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:24:50.7096", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:24:50.7096", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:24:50.7096", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:24:50.7197", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:24:50.7197", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00287\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:24:50.8071", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:24:50.8071", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:24:50.8071", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:24:50.8071", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:24:50.8071", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:24:50.8071", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21334\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00107\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 09:24:50.8135", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:24:50.8135", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:24:50.8135", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00107#" } { "timestamp": "2026-03-08 09:24:50.8135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00107" } { "timestamp": "2026-03-08 09:24:50.8135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:24:50.8135", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:24:50.8135", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:24:50.8135", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:24:50.8135", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:24:50.9114", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00107\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00107\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624680,\"createdOn\":\"2026-03-08T09:24:50.910Z\",\"updatedOn\":\"2026-03-08T09:24:50.910Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:24:50.9114", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:24:50.9114", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:24:50.9114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:24:50.9226", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:24:50.9226", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00107\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:24:51.0103", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:24:51.0103", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:24:51.0103", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:24:51.0103", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:24:51.0103", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:24:51.0103", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 09:24:51.0158", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:24:51.0158", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:24:51.0158", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00017#" } { "timestamp": "2026-03-08 09:24:51.0158", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00017" } { "timestamp": "2026-03-08 09:24:51.0158", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:24:51.0158", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:24:51.0158", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:24:51.0158", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:24:51.0158", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:24:51.1143", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624682,\"createdOn\":\"2026-03-08T09:24:51.114Z\",\"updatedOn\":\"2026-03-08T09:24:51.114Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:24:51.1143", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:24:51.1143", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:24:51.1143", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:24:51.1262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:24:51.1262", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:24:51.2133", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:24:51.2133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:24:51.2133", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:24:51.2133", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:24:51.2133", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:24:51.2133", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19099\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00047\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 09:24:51.2198", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:24:51.2198", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:24:51.2198", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00047#" } { "timestamp": "2026-03-08 09:24:51.2198", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00047" } { "timestamp": "2026-03-08 09:24:51.2198", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:24:51.2198", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:24:51.2198", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:24:51.2198", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:24:51.2198", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:24:51.3181", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00047\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00047\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624684,\"createdOn\":\"2026-03-08T09:24:51.317Z\",\"updatedOn\":\"2026-03-08T09:24:51.317Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:24:51.3181", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:24:51.3181", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:24:51.3181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:24:51.3288", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:24:51.3288", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00047\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:24:51.4155", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:24:51.4155", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:24:51.4155", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:24:51.4155", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:25:04.1854", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:25:04.1854", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 09:25:04.1854", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:25:04.1854", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 09:25:04.1854", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 09:25:04.1854", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:25:04.1854", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:25:04.1854", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:25:04.1854", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:25:04.1854", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:25:04.1854", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:25:04.1854", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:25:04.1854", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 09:25:04.1854", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 09:25:04.2000", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 09:25:04.2000", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:25:04.7460", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:25:04.7481", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 09:25:04.7481", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 09:25:04.7481", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:25:05.3210", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:25:05.3210", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 09:25:05.3249", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 09:25:05.3249", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:25:05.9555", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:25:05.9555", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:25:05.9555", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:25:05.9555", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:25:05.9555", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:25:05.9555", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:25:05.9555", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 09:25:05.9555", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 09:25:05.9555", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 09:25:05.9555", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 09:25:05.9657", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:25:05.9657", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:28:04.1775", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:28:04.1775", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 09:28:04.1870", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:28:04.1870", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 09:28:04.1870", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 09:28:04.1870", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:28:04.1870", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:28:04.1870", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:28:04.1870", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:28:04.1870", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:28:04.1870", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:28:04.1870", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:28:04.1870", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 09:28:04.1870", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 09:28:04.1870", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 09:28:04.2068", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:28:04.7328", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:28:04.7328", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 09:28:04.7328", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 09:28:04.7474", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:28:05.3069", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:28:05.3069", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 09:28:05.3069", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 09:28:05.3069", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:28:05.8796", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:28:05.8864", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:28:05.8864", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:28:05.8864", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:28:05.8864", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:28:05.8864", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:28:05.8864", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 09:28:05.8864", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 09:28:05.8864", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 09:28:05.8864", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 09:28:05.8864", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:28:05.8864", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:31:04.1562", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:31:04.1562", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 09:31:04.1630", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:31:04.1630", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 09:31:04.1630", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 09:31:04.1630", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:31:04.1630", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:31:04.1630", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:31:04.1630", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:31:04.1630", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:31:04.1630", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:31:04.1630", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:31:04.1630", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 09:31:04.1630", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 09:31:04.1630", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 09:31:04.1789", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:31:04.6989", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:31:04.6989", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 09:31:04.6989", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 09:31:04.7137", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:31:05.2643", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:31:05.2643", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 09:31:05.2643", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 09:31:05.2927", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:31:05.8741", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:31:05.8741", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:31:05.8741", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:31:05.8741", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:31:05.8741", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:31:05.8741", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:31:05.8741", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 09:31:05.8741", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 09:31:05.8818", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 09:31:05.8818", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 09:31:05.8818", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:31:05.8818", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:34:04.1503", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:34:04.1503", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 09:34:04.1503", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:34:04.1503", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 09:34:04.1503", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 09:34:04.1503", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:34:04.1503", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:34:04.1503", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:34:04.1503", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:34:04.1503", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:34:04.1503", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:34:04.1503", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:34:04.1503", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 09:34:04.1503", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 09:34:04.1619", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 09:34:04.1774", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:34:04.6959", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:34:04.6959", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 09:34:04.6959", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 09:34:04.7112", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:34:05.2558", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:34:05.2558", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 09:34:05.2558", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 09:34:05.2777", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:34:05.9263", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:34:05.9263", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:34:05.9263", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:34:05.9263", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:34:05.9263", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:34:05.9263", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:34:05.9263", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 09:34:05.9263", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 09:34:05.9263", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 09:34:05.9263", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 09:34:05.9263", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:34:05.9263", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:37:04.2133", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:37:04.2133", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 09:37:04.2199", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:37:04.2199", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 09:37:04.2199", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 09:37:04.2199", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:37:04.2199", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:37:04.2199", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:37:04.2199", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:37:04.2199", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:37:04.2199", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:37:04.2199", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:37:04.2199", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 09:37:04.2199", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 09:37:04.2199", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 09:37:04.2449", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:37:04.7828", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:37:04.7828", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 09:37:04.7828", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 09:37:04.8046", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:37:05.3642", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:37:05.3642", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 09:37:05.3642", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 09:37:05.3830", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:37:05.9677", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:37:05.9717", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:37:05.9717", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:37:05.9717", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:37:05.9717", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:37:05.9717", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:37:05.9717", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 09:37:05.9717", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 09:37:05.9717", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 09:37:05.9717", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 09:37:05.9717", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:37:05.9717", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:39:48.8638", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:39:48.8638", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:39:48.8638", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:39:48.8638", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:48.8638", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00029#" } { "timestamp": "2026-03-08 09:39:48.8638", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00029" } { "timestamp": "2026-03-08 09:39:48.8833", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 09:39:48.8833", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:39:48.8833", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:39:48.8833", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:39:48.8833", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:39:49.0151", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624686,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:39:49.014Z\",\"updatedOn\":\"2026-03-08T09:39:49.014Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:39:49.0151", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:39:49.0151", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:39:49.0151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 09:39:49.0151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 09:39:49.0151", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:39:49.1149", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:39:49.1149", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 09:39:49.1149", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:49.1149", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:39:49.1149", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:39:49.1149", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21168\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:39:49.1149", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:39:49.1149", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:49.1149", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00030#" } { "timestamp": "2026-03-08 09:39:49.1149", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00030" } { "timestamp": "2026-03-08 09:39:49.1299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 09:39:49.1299", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:39:49.1299", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:39:49.1299", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:39:49.1299", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:39:49.2195", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624688,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:39:49.218Z\",\"updatedOn\":\"2026-03-08T09:39:49.218Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:39:49.2195", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:39:49.2195", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:39:49.2195", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 09:39:49.2195", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 09:39:49.2195", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:39:49.3169", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:39:49.3169", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 09:39:49.3169", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:49.3169", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:39:49.3169", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:39:49.3169", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:39:49.3255", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:39:49.3255", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:49.3255", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00031#" } { "timestamp": "2026-03-08 09:39:49.3255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00031" } { "timestamp": "2026-03-08 09:39:49.3255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 09:39:49.3255", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:39:49.3255", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:39:49.3255", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:39:49.3255", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:39:49.4249", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00031\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624690,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:39:49.426Z\",\"updatedOn\":\"2026-03-08T09:39:49.426Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:39:49.4249", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:39:49.4249", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:39:49.4249", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 09:39:49.4369", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 09:39:49.4369", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00031\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:39:49.5239", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:39:49.5239", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 09:39:49.5239", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:49.5239", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:39:49.5239", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:39:49.5239", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21199\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:39:49.5315", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:39:49.5315", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:49.5315", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00046#" } { "timestamp": "2026-03-08 09:39:49.5315", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00046" } { "timestamp": "2026-03-08 09:39:49.5315", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 09:39:49.5315", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:39:49.5315", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:39:49.5315", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:39:49.5315", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:39:49.6292", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00046\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00046\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624692,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:39:49.628Z\",\"updatedOn\":\"2026-03-08T09:39:49.628Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:39:49.6292", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:39:49.6292", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:39:49.6292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 09:39:49.6416", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 09:39:49.6416", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00046\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:39:49.7292", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:39:49.7292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 09:39:49.7292", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:49.7292", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:39:49.7313", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:39:49.7313", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21203\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:39:49.7313", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:39:49.7313", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:49.7313", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00030#" } { "timestamp": "2026-03-08 09:39:49.7313", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00030" } { "timestamp": "2026-03-08 09:39:49.7506", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 09:39:49.7506", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:39:49.7506", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:39:49.7506", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:39:49.7506", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:39:49.8393", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624694,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:39:49.838Z\",\"updatedOn\":\"2026-03-08T09:39:49.838Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:39:49.8393", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:39:49.8393", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:39:49.8393", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 09:39:49.8525", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 09:39:49.8525", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:39:49.9400", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:39:49.9400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 09:39:49.9400", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:49.9400", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:39:49.9400", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:39:49.9400", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21321\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00099\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:39:49.9400", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:39:49.9400", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:49.9400", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00099#" } { "timestamp": "2026-03-08 09:39:49.9400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00099" } { "timestamp": "2026-03-08 09:39:49.9591", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 09:39:49.9591", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:39:49.9591", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:39:49.9591", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:39:49.9591", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:39:50.0464", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00099\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00099\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624696,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:39:50.047Z\",\"updatedOn\":\"2026-03-08T09:39:50.047Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:39:50.0464", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:39:50.0464", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:39:50.0464", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 09:39:50.0613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 09:39:50.0613", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00099\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:39:50.1470", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:39:50.1470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 09:39:50.1470", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:50.1470", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:39:50.1470", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:39:50.1470", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21339\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00111\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:39:50.1532", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:39:50.1532", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:50.1532", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00111#" } { "timestamp": "2026-03-08 09:39:50.1532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00111" } { "timestamp": "2026-03-08 09:39:50.1532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 09:39:50.1532", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:39:50.1532", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:39:50.1532", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:39:50.1532", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:39:50.2416", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00111\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00111\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624698,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:39:50.249Z\",\"updatedOn\":\"2026-03-08T09:39:50.249Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:39:50.2416", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:39:50.2416", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:39:50.2416", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 09:39:50.2633", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 09:39:50.2633", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00111\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:39:50.3506", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:39:50.3506", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 09:39:50.3506", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:50.3506", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:39:50.3506", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:39:50.3506", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:39:50.3623", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:39:50.3623", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:50.3623", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-08 09:39:50.3623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-08 09:39:50.3724", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 09:39:50.3724", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:39:50.3724", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:39:50.3724", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:39:50.3724", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:39:50.4611", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624700,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:39:50.460Z\",\"updatedOn\":\"2026-03-08T09:39:50.460Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:39:50.4611", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:39:50.4611", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:39:50.4611", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 09:39:50.4754", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 09:39:50.4754", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:39:50.5645", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:39:50.5645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 09:39:50.5645", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:50.5645", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:39:50.5645", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:39:50.5645", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:39:50.5645", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:39:50.5750", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:50.5750", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-08 09:39:50.5750", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-08 09:39:50.5750", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 09:39:50.5750", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:39:50.5750", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:39:50.5750", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:39:50.5750", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:39:50.6707", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624702,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:39:50.672Z\",\"updatedOn\":\"2026-03-08T09:39:50.672Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:39:50.6707", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:39:50.6707", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:39:50.6707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 09:39:50.6882", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 09:39:50.6882", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:39:50.7760", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:39:50.7760", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 09:39:50.7760", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:50.7760", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:39:50.7760", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:39:50.7760", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:39:50.7835", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:39:50.7835", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:50.7835", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-08 09:39:50.7835", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-08 09:39:50.7835", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 09:39:50.7835", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:39:50.7835", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:39:50.7835", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:39:50.7937", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:39:50.8803", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624704,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:39:50.880Z\",\"updatedOn\":\"2026-03-08T09:39:50.880Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:39:50.8803", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:39:50.8803", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:39:50.8803", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 09:39:50.8984", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 09:39:50.8984", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:39:50.9872", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:39:50.9872", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 09:39:50.9872", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:50.9872", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:39:50.9872", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:39:50.9872", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:39:50.9872", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:39:50.9872", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:50.9872", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-08 09:39:50.9872", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-08 09:39:51.0083", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 09:39:51.0083", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:39:51.0083", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:39:51.0083", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:39:51.0083", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:39:51.1181", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624706,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:39:51.115Z\",\"updatedOn\":\"2026-03-08T09:39:51.115Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:39:51.1181", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:39:51.1181", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:39:51.1181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 09:39:51.1328", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 09:39:51.1328", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:39:51.2152", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:39:51.2152", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 09:39:51.2152", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:51.2152", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:39:51.2228", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:39:51.2228", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:39:51.2228", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:39:51.2228", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:51.2228", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-08 09:39:51.2228", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-08 09:39:51.2366", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 09:39:51.2366", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:39:51.2366", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:39:51.2366", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:39:51.2366", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:39:51.3437", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624708,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:39:51.343Z\",\"updatedOn\":\"2026-03-08T09:39:51.343Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:39:51.3437", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:39:51.3437", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:39:51.3437", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 09:39:51.3569", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 09:39:51.3569", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:39:51.4437", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:39:51.4437", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 09:39:51.4437", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:51.4437", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:39:51.4437", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:39:51.4437", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:39:51.4534", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:39:51.4534", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:51.4534", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-08 09:39:51.4534", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-08 09:39:51.4534", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 09:39:51.4534", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:39:51.4534", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:39:51.4534", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:39:51.4658", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:39:51.5528", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624710,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:39:51.552Z\",\"updatedOn\":\"2026-03-08T09:39:51.552Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:39:51.5528", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:39:51.5528", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:39:51.5528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 09:39:51.5654", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 09:39:51.5654", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:39:51.6515", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:39:51.6515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 09:39:51.6515", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:51.6515", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:39:51.6530", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:39:51.6530", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:39:51.6530", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:39:51.6530", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:51.6530", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-08 09:39:51.6530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-08 09:39:51.6530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 09:39:51.6530", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:39:51.6530", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:39:51.6530", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:39:51.6530", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:39:51.7541", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624712,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:39:51.754Z\",\"updatedOn\":\"2026-03-08T09:39:51.754Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:39:51.7541", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:39:51.7541", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:39:51.7541", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 09:39:51.7650", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 09:39:51.7650", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:39:51.8540", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:39:51.8540", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 09:39:51.8540", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:51.8540", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:39:51.8540", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:39:51.8540", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:39:51.8594", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:39:51.8594", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:51.8594", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-08 09:39:51.8594", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-08 09:39:51.8594", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 09:39:51.8594", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:39:51.8594", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:39:51.8594", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:39:51.8594", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:39:51.9576", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624714,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:39:51.957Z\",\"updatedOn\":\"2026-03-08T09:39:51.957Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:39:51.9576", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:39:51.9576", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:39:51.9576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 09:39:51.9671", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 09:39:51.9671", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:39:52.0566", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:39:52.0566", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 09:39:52.0566", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:39:52.0566", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:40:04.1908", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:40:04.1908", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 09:40:04.1908", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:40:04.1908", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 09:40:04.1908", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 09:40:04.1908", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:40:04.1908", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:40:04.1908", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:40:04.1908", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:40:04.1908", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:40:04.1908", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:40:04.1908", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:40:04.1908", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 09:40:04.1999", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 09:40:04.1999", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 09:40:04.2173", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:40:04.7383", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:40:04.7383", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 09:40:04.7383", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 09:40:04.7559", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:40:05.2998", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:40:05.2998", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 09:40:05.2998", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 09:40:05.3214", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:40:05.8997", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:40:05.9041", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:40:05.9041", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:40:05.9041", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:40:05.9041", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:40:05.9041", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:40:05.9041", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 09:40:05.9041", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 09:40:05.9041", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 09:40:05.9041", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 09:40:05.9041", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:40:05.9041", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:43:04.2158", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:43:04.2158", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 09:43:04.2158", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:43:04.2158", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 09:43:04.2158", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 09:43:04.2158", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:43:04.2158", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:43:04.2158", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:43:04.2158", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:43:04.2158", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:43:04.2158", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:43:04.2158", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:43:04.2158", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 09:43:04.2309", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 09:43:04.2309", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 09:43:04.2627", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:43:04.8084", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:43:04.8084", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 09:43:04.8084", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 09:43:04.8362", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:43:05.3794", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:43:05.3794", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 09:43:05.3794", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 09:43:05.3991", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:43:05.9994", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:43:05.9994", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:43:05.9994", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:43:05.9994", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:43:05.9994", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:43:05.9994", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:43:05.9994", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 09:43:05.9994", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 09:43:05.9994", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 09:43:05.9994", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 09:43:06.0106", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:43:06.0106", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:46:04.1912", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:46:04.1912", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 09:46:04.1957", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:46:04.1957", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 09:46:04.1957", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 09:46:04.1957", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:46:04.1957", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:46:04.1957", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:46:04.1957", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:46:04.1957", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:46:04.1957", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:46:04.1957", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:46:04.1957", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 09:46:04.1957", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 09:46:04.1957", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 09:46:04.2107", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:46:04.7263", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:46:04.7263", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 09:46:04.7263", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 09:46:04.7446", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:46:05.2860", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:46:05.2887", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 09:46:05.2887", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 09:46:05.3081", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:46:05.8845", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:46:05.8845", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:46:05.8845", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:46:05.8845", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:46:05.8845", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:46:05.8845", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:46:05.8845", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 09:46:05.8845", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 09:46:05.8845", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 09:46:05.8845", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 09:46:05.8978", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:46:05.8978", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:49:04.1697", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:49:04.1697", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 09:49:04.1748", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:49:04.1748", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 09:49:04.1748", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 09:49:04.1748", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:49:04.1748", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:49:04.1748", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:49:04.1748", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:49:04.1748", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:49:04.1748", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:49:04.1748", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:49:04.1748", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 09:49:04.1748", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 09:49:04.1748", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 09:49:04.1962", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:49:04.7141", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:49:04.7141", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 09:49:04.7141", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 09:49:04.7312", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:49:07.6140", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:49:07.6140", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 09:49:07.6140", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 09:49:07.6315", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:49:08.2028", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:49:08.2090", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:49:08.2090", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:49:08.2090", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:49:08.2090", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:49:08.2090", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:49:08.2090", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 09:49:08.2090", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 09:49:08.2090", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 09:49:08.2090", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 09:49:08.2090", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:49:08.2090", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:52:04.2871", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:52:04.2871", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 09:52:04.2871", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:52:04.2871", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 09:52:04.2871", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 09:52:04.2871", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:52:04.2871", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:52:04.2871", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:52:04.2871", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:52:04.2871", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:52:04.2871", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:52:04.2871", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:52:04.2961", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 09:52:04.2961", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 09:52:04.2961", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 09:52:04.3217", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:52:04.8513", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:52:04.8594", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 09:52:04.8594", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 09:52:04.8769", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:52:05.4565", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:52:05.4565", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 09:52:05.4565", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 09:52:05.4738", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:52:06.0696", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:52:06.0696", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:52:06.0696", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:52:06.0696", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:52:06.0696", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:52:06.0696", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:52:06.0696", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 09:52:06.0696", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 09:52:06.0696", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 09:52:06.0787", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 09:52:06.0787", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:52:06.0787", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:54:48.8832", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:54:48.8832", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00018\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:54:48.8887", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:54:48.8887", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:48.8887", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00018#" } { "timestamp": "2026-03-08 09:54:48.8887", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00018" } { "timestamp": "2026-03-08 09:54:48.8887", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 09:54:48.8887", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:54:48.8887", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:54:48.8887", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:54:48.8887", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:54:49.0303", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00018\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00018\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624716,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:54:49.029Z\",\"updatedOn\":\"2026-03-08T09:54:49.029Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:54:49.0303", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:54:49.0303", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:54:49.0303", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 09:54:49.0303", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 09:54:49.0303", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00018\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:54:49.1257", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:54:49.1257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 09:54:49.1257", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:49.1257", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:54:49.1257", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:54:49.1257", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:54:49.1257", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:54:49.1257", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:49.1257", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-08 09:54:49.1257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-08 09:54:49.1395", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 09:54:49.1395", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:54:49.1395", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:54:49.1395", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:54:49.1395", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:54:49.2253", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624718,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:54:49.228Z\",\"updatedOn\":\"2026-03-08T09:54:49.228Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:54:49.2253", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:54:49.2253", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:54:49.2253", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 09:54:49.2437", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 09:54:49.2437", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:54:49.3305", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:54:49.3305", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 09:54:49.3305", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:49.3305", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:54:49.3305", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:54:49.3305", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:54:49.3305", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:54:49.3305", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:49.3305", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-08 09:54:49.3305", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-08 09:54:49.3449", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 09:54:49.3449", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:54:49.3449", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:54:49.3449", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:54:49.3449", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:54:49.4368", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624720,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:54:49.435Z\",\"updatedOn\":\"2026-03-08T09:54:49.435Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:54:49.4368", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:54:49.4368", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:54:49.4368", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 09:54:49.4517", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 09:54:49.4517", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:54:49.5334", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:54:49.5334", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 09:54:49.5334", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:49.5334", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:54:49.5334", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:54:49.5334", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:54:49.5499", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:54:49.5499", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:49.5499", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-08 09:54:49.5499", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-08 09:54:49.5608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 09:54:49.5608", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:54:49.5608", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:54:49.5608", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:54:49.5608", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:54:49.6477", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624722,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:54:49.648Z\",\"updatedOn\":\"2026-03-08T09:54:49.648Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:54:49.6477", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:54:49.6477", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:54:49.6477", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 09:54:49.6630", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 09:54:49.6630", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:54:49.7515", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:54:49.7515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 09:54:49.7515", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:49.7515", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:54:49.7515", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:54:49.7515", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:54:49.7515", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:54:49.7515", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:49.7515", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-08 09:54:49.7515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-08 09:54:49.7702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 09:54:49.7702", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:54:49.7702", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:54:49.7702", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:54:49.7702", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:54:49.8581", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624724,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:54:49.858Z\",\"updatedOn\":\"2026-03-08T09:54:49.858Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:54:49.8581", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:54:49.8581", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:54:49.8581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 09:54:49.8722", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 09:54:49.8722", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:54:49.9609", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:54:49.9609", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 09:54:49.9609", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:49.9609", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:54:49.9609", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:54:49.9609", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:54:49.9683", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:54:49.9683", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:49.9683", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-08 09:54:49.9683", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-08 09:54:49.9683", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 09:54:49.9683", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:54:49.9683", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:54:49.9683", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:54:49.9683", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:54:50.0631", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624726,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:54:50.066Z\",\"updatedOn\":\"2026-03-08T09:54:50.066Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:54:50.0631", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:54:50.0631", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:54:50.0631", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 09:54:50.0757", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 09:54:50.0757", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:54:50.1617", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:54:50.1617", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 09:54:50.1617", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:50.1617", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:54:50.1617", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:54:50.1617", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:54:50.1724", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:54:50.1724", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:50.1724", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-08 09:54:50.1724", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-08 09:54:50.1724", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 09:54:50.1724", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:54:50.1724", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:54:50.1724", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:54:50.1724", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:54:50.2655", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624728,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T09:54:50.270Z\",\"updatedOn\":\"2026-03-08T09:54:50.270Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:54:50.2655", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:54:50.2655", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:54:50.2655", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 09:54:50.2863", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 09:54:50.2863", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:54:50.3737", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:54:50.3737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 09:54:50.3737", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:50.3737", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:54:50.3737", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:54:50.3737", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:54:50.3737", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:54:50.3737", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:50.3737", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00021#" } { "timestamp": "2026-03-08 09:54:50.3737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00021" } { "timestamp": "2026-03-08 09:54:50.3944", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:54:50.3944", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:54:50.3944", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:54:50.3944", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:54:50.3944", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:54:50.4823", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624730,\"createdOn\":\"2026-03-08T09:54:50.482Z\",\"updatedOn\":\"2026-03-08T09:54:50.482Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:54:50.4823", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:54:50.4823", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:54:50.4823", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:54:50.4961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:54:50.4961", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:54:50.5831", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:54:50.5831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:54:50.5831", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:50.5831", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:54:50.5831", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:54:50.5831", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22173\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00297\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:54:50.5918", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:54:50.5918", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:50.5918", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00297#" } { "timestamp": "2026-03-08 09:54:50.5918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00297" } { "timestamp": "2026-03-08 09:54:50.5918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:54:50.5918", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:54:50.5918", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:54:50.5918", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:54:50.5918", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:54:50.6919", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00297\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00297\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624732,\"createdOn\":\"2026-03-08T09:54:50.691Z\",\"updatedOn\":\"2026-03-08T09:54:50.691Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:54:50.6919", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:54:50.6919", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:54:50.6919", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:54:50.7062", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:54:50.7062", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00297\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:54:50.8018", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:54:50.8018", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:54:50.8018", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:50.8018", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:54:50.8018", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:54:50.8018", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22295\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:54:50.8018", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:54:50.8018", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:50.8018", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00002#" } { "timestamp": "2026-03-08 09:54:50.8018", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00002" } { "timestamp": "2026-03-08 09:54:50.8152", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:54:50.8152", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:54:50.8152", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:54:50.8152", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:54:50.8152", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:54:50.9013", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00002\\n
\\n Description:<\/b> NA\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624734,\"createdOn\":\"2026-03-08T09:54:50.903Z\",\"updatedOn\":\"2026-03-08T09:54:50.903Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:54:50.9046", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:54:50.9046", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:54:50.9046", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:54:50.9046", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:54:50.9183", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00002\"},{\"type\":\"text\",\"text\":\"NA\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:54:51.0055", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:54:51.0055", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:54:51.0055", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:51.0055", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:54:51.0055", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:54:51.0055", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"24288\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00023\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:54:51.0140", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:54:51.0140", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:51.0140", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00023#" } { "timestamp": "2026-03-08 09:54:51.0140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00023" } { "timestamp": "2026-03-08 09:54:51.0140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:54:51.0140", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:54:51.0140", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:54:51.0140", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:54:51.0140", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:54:51.1088", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00023\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00023\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624736,\"createdOn\":\"2026-03-08T09:54:51.111Z\",\"updatedOn\":\"2026-03-08T09:54:51.111Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:54:51.1088", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:54:51.1088", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:54:51.1088", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:54:51.1246", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:54:51.1246", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00023\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:54:51.2128", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:54:51.2128", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:54:51.2128", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:51.2128", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:54:51.2128", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:54:51.2128", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00093\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:54:51.2211", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:54:51.2211", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:51.2211", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00093#" } { "timestamp": "2026-03-08 09:54:51.2211", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00093" } { "timestamp": "2026-03-08 09:54:51.2309", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:54:51.2309", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:54:51.2309", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:54:51.2309", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:54:51.2309", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:54:51.3188", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00093\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00093\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624738,\"createdOn\":\"2026-03-08T09:54:51.319Z\",\"updatedOn\":\"2026-03-08T09:54:51.319Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:54:51.3188", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:54:51.3188", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:54:51.3188", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:54:51.3346", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:54:51.3346", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00093\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:54:51.4223", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:54:51.4223", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:54:51.4223", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:51.4223", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:54:51.4223", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:54:51.4223", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21684\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00151\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:54:51.4223", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:54:51.4223", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:51.4341", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00151#" } { "timestamp": "2026-03-08 09:54:51.4341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00151" } { "timestamp": "2026-03-08 09:54:51.4341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:54:51.4341", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:54:51.4341", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:54:51.4341", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:54:51.4341", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:54:51.5303", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00151\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00151\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624740,\"createdOn\":\"2026-03-08T09:54:51.531Z\",\"updatedOn\":\"2026-03-08T09:54:51.531Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:54:51.5303", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:54:51.5303", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:54:51.5303", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:54:51.5303", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:54:51.5303", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00151\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:54:51.6298", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:54:51.6298", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:54:51.6298", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:51.6298", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:54:51.6298", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:54:51.6298", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21785\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00192\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:54:51.6298", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:54:51.6298", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:51.6298", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00192#" } { "timestamp": "2026-03-08 09:54:51.6298", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00192" } { "timestamp": "2026-03-08 09:54:51.6441", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:54:51.6441", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:54:51.6441", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:54:51.6441", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:54:51.6441", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:54:51.7323", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00192\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00192\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624742,\"createdOn\":\"2026-03-08T09:54:51.732Z\",\"updatedOn\":\"2026-03-08T09:54:51.732Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:54:51.7323", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:54:51.7323", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:54:51.7323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:54:51.7323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:54:51.7323", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00192\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:54:51.8295", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:54:51.8295", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:54:51.8295", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:51.8295", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:54:51.8295", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:54:51.8295", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21800\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:54:51.8295", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:54:51.8295", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:51.8295", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00028#" } { "timestamp": "2026-03-08 09:54:51.8295", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00028" } { "timestamp": "2026-03-08 09:54:51.8466", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:54:51.8466", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:54:51.8466", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:54:51.8466", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:54:51.8466", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:54:51.9334", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624744,\"createdOn\":\"2026-03-08T09:54:51.934Z\",\"updatedOn\":\"2026-03-08T09:54:51.934Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:54:51.9334", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:54:51.9354", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:54:51.9354", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:54:51.9354", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:54:51.9354", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:54:52.0315", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:54:52.0315", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:54:52.0315", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:52.0315", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:54:52.0315", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:54:52.0315", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22169\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:54:52.0315", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:54:52.0315", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:52.0315", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00020#" } { "timestamp": "2026-03-08 09:54:52.0315", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00020" } { "timestamp": "2026-03-08 09:54:52.0490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:54:52.0490", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:54:52.0490", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:54:52.0490", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:54:52.0490", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:54:52.1361", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00020\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624746,\"createdOn\":\"2026-03-08T09:54:52.137Z\",\"updatedOn\":\"2026-03-08T09:54:52.137Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:54:52.1380", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:54:52.1380", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:54:52.1380", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:54:52.1380", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:54:52.1380", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00020\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:54:52.2352", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:54:52.2352", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:54:52.2352", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:52.2352", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:54:52.2352", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:54:52.2352", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22388\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 09:54:52.2352", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:54:52.2352", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:52.2352", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00013#" } { "timestamp": "2026-03-08 09:54:52.2352", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00013" } { "timestamp": "2026-03-08 09:54:52.2535", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 09:54:52.2535", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 09:54:52.2535", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 09:54:52.2535", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 09:54:52.2535", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 09:54:52.3482", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624748,\"createdOn\":\"2026-03-08T09:54:52.349Z\",\"updatedOn\":\"2026-03-08T09:54:52.349Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 09:54:52.3482", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 09:54:52.3482", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 09:54:52.3482", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 09:54:52.3593", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 09:54:52.3593", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 09:54:52.4474", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 09:54:52.4474", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 09:54:52.4474", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 09:54:52.4474", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:55:04.1281", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:55:04.1281", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 09:55:04.1281", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:55:04.1281", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 09:55:04.1281", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 09:55:04.1281", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:55:04.1281", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:55:04.1281", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:55:04.1281", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:55:04.1281", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:55:04.1281", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:55:04.1281", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:55:04.1281", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 09:55:04.1376", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 09:55:04.1376", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 09:55:04.1376", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:55:04.6653", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:55:04.6679", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 09:55:04.6679", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 09:55:04.6679", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:55:05.2303", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:55:05.2303", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 09:55:05.2303", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 09:55:05.2303", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:55:05.8445", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:55:05.8445", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:55:05.8445", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:55:05.8445", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:55:05.8445", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:55:05.8445", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:55:05.8445", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 09:55:05.8445", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 09:55:05.8445", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 09:55:05.8445", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 09:55:05.8556", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:55:05.8556", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 09:58:04.1755", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 09:58:04.1755", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 09:58:04.1804", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 09:58:04.1804", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 09:58:04.1804", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 09:58:04.1804", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:58:04.1804", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:58:04.1804", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:58:04.1804", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:58:04.1804", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:58:04.1804", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:58:04.1804", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 09:58:04.1804", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 09:58:04.1804", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 09:58:04.1804", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 09:58:04.2016", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:58:04.7154", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:58:04.7154", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 09:58:04.7154", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 09:58:04.7310", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:58:05.2908", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:58:05.2908", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 09:58:05.2908", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 09:58:05.3147", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 09:58:05.9202", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 09:58:05.9202", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 09:58:05.9202", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:58:05.9202", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 09:58:05.9202", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 09:58:05.9202", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 09:58:05.9202", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 09:58:05.9202", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 09:58:05.9202", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 09:58:05.9202", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 09:58:05.9309", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 09:58:05.9309", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:01:04.1707", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:01:04.1707", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 10:01:04.1707", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:01:04.1707", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 10:01:04.1776", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 10:01:04.1776", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:01:04.1776", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:01:04.1776", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:01:04.1776", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:01:04.1776", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:01:04.1776", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:01:04.1776", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:01:04.1776", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 10:01:04.1776", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 10:01:04.1776", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 10:01:04.1962", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:01:04.7109", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:01:04.7109", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 10:01:04.7109", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 10:01:04.7298", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:01:05.2965", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:01:05.2965", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 10:01:05.2965", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 10:01:05.3237", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:01:05.9198", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:01:05.9198", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:01:05.9198", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:01:05.9198", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:01:05.9198", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:01:05.9198", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:01:05.9198", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 10:01:05.9198", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 10:01:05.9198", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 10:01:05.9288", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 10:01:05.9288", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:01:05.9288", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:04:04.1881", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:04:04.1881", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 10:04:04.1966", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:04:04.1966", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 10:04:04.1966", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 10:04:04.1966", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:04:04.1966", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:04:04.1966", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:04:04.1966", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:04:04.1966", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:04:04.1966", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:04:04.1966", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:04:04.1966", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 10:04:04.1966", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 10:04:04.1966", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 10:04:04.2164", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:04:04.7309", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:04:04.7309", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 10:04:04.7362", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 10:04:04.7362", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:04:05.2968", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:04:05.2990", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 10:04:05.2990", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 10:04:05.2990", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:04:05.9346", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:04:05.9408", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:04:05.9408", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:04:05.9408", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:04:05.9408", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:04:05.9408", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:04:05.9408", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 10:04:05.9408", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 10:04:05.9408", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 10:04:05.9408", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 10:04:05.9408", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:04:05.9408", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:07:04.2064", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:07:04.2064", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 10:07:04.2064", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:07:04.2064", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 10:07:04.2064", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 10:07:04.2064", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:07:04.2064", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:07:04.2064", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:07:04.2064", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:07:04.2064", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:07:04.2064", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:07:04.2064", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:07:04.2064", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 10:07:04.2064", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 10:07:04.2064", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 10:07:04.2421", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:07:04.7719", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:07:04.7719", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 10:07:04.7719", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 10:07:04.7878", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:07:05.3395", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:07:05.3430", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 10:07:05.3430", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 10:07:05.3430", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:07:05.9571", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:07:05.9571", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:07:05.9571", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:07:05.9571", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:07:05.9571", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:07:05.9571", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:07:05.9571", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 10:07:05.9571", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 10:07:05.9571", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 10:07:05.9571", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 10:07:05.9686", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:07:05.9686", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:09:48.9165", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:09:48.9165", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:09:48.9224", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:09:48.9224", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:09:48.9224", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-08 10:09:48.9224", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-08 10:09:48.9224", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:09:48.9224", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:09:48.9224", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:09:48.9224", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:09:48.9224", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:09:49.0630", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624750,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:09:49.061Z\",\"updatedOn\":\"2026-03-08T10:09:49.061Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:09:49.0630", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:09:49.0630", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:09:49.0630", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:09:49.0630", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:09:49.0630", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:09:49.1542", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:09:49.1542", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:09:49.1542", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:09:49.1542", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:09:49.1542", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:09:49.1542", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21927\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00243\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:09:49.1542", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:09:49.1681", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:09:49.1681", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00243#" } { "timestamp": "2026-03-08 10:09:49.1681", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00243" } { "timestamp": "2026-03-08 10:09:49.1681", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:09:49.1681", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:09:49.1681", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:09:49.1681", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:09:49.1681", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:09:49.2654", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00243\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00243\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624752,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:09:49.264Z\",\"updatedOn\":\"2026-03-08T10:09:49.264Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:09:49.2654", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:09:49.2654", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:09:49.2654", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:09:49.2818", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:09:49.2818", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00243\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:09:49.3960", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:09:49.3960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:09:49.3960", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:09:49.3960", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:10:04.2000", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:10:04.2000", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 10:10:04.2000", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:10:04.2000", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 10:10:04.2000", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 10:10:04.2000", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:10:04.2000", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:10:04.2000", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:10:04.2000", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:10:04.2000", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:10:04.2000", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:10:04.2000", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:10:04.2000", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 10:10:04.2000", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 10:10:04.2000", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 10:10:04.2223", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:10:04.7435", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:10:04.7435", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 10:10:04.7473", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 10:10:04.7473", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:10:05.2967", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:10:05.2967", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 10:10:05.2967", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 10:10:05.3275", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:10:05.9150", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:10:05.9173", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:10:05.9173", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:10:05.9173", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:10:05.9173", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:10:05.9173", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:10:05.9173", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 10:10:05.9173", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 10:10:05.9173", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 10:10:05.9173", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 10:10:05.9173", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:10:05.9173", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:13:04.1922", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:13:04.1922", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 10:13:04.1975", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:13:04.1975", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 10:13:04.1975", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 10:13:04.1975", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:13:04.1975", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:13:04.1975", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:13:04.1975", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:13:04.1975", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:13:04.1975", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:13:04.1975", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:13:04.1975", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 10:13:04.1975", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 10:13:04.1975", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 10:13:04.1975", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:13:04.7299", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:13:04.7299", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 10:13:04.7299", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 10:13:04.7463", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:13:05.2851", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:13:05.2851", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 10:13:05.2851", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 10:13:05.3038", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:13:05.8764", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:13:05.8764", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:13:05.8764", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:13:05.8764", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:13:05.8764", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:13:05.8764", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:13:05.8764", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 10:13:05.8764", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 10:13:05.8764", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 10:13:05.8843", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 10:13:05.8843", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:13:05.8843", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:16:04.1572", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:16:04.1572", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 10:16:04.1651", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:16:04.1651", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 10:16:04.1651", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 10:16:04.1651", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:16:04.1651", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:16:04.1651", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:16:04.1651", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:16:04.1651", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:16:04.1651", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:16:04.1651", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:16:04.1651", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 10:16:04.1651", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 10:16:04.1651", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 10:16:04.1866", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:16:04.6981", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:16:04.6981", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 10:16:04.6981", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 10:16:04.7139", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:16:05.2554", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:16:05.2554", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 10:16:05.2554", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 10:16:05.2554", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:16:05.8736", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:16:05.8736", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:16:05.8736", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:16:05.8736", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:16:05.8736", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:16:05.8736", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:16:05.8736", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 10:16:05.8736", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 10:16:05.8801", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 10:16:05.8801", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 10:16:05.8801", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:16:05.8801", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:19:04.1559", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:19:04.1559", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 10:19:04.1640", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:19:04.1640", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 10:19:04.1640", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 10:19:04.1640", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:19:04.1640", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:19:04.1640", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:19:04.1640", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:19:04.1640", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:19:04.1640", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:19:04.1640", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:19:04.1640", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 10:19:04.1640", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 10:19:04.1640", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 10:19:04.1770", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:19:04.6887", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:19:04.6908", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 10:19:04.6908", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 10:19:04.7073", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:19:05.2655", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:19:05.2687", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 10:19:05.2687", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 10:19:05.2687", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:19:05.8867", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:19:05.8867", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:19:05.8867", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:19:05.8867", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:19:05.8867", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:19:05.8867", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:19:05.8867", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 10:19:05.8867", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 10:19:05.8921", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 10:19:05.8921", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 10:19:05.8921", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:19:05.8921", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:22:04.2091", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:22:04.2091", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 10:22:04.2091", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:22:04.2172", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 10:22:04.2172", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 10:22:04.2172", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:22:04.2172", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:22:04.2172", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:22:04.2172", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:22:04.2172", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:22:04.2172", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:22:04.2172", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:22:04.2172", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 10:22:04.2172", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 10:22:04.2172", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 10:22:04.2172", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:22:04.7496", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:22:04.7496", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 10:22:04.7496", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 10:22:04.7496", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:22:05.3072", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:22:05.3072", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 10:22:05.3116", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 10:22:05.3116", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:22:05.9525", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:22:05.9525", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:22:05.9525", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:22:05.9525", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:22:05.9525", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:22:05.9525", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:22:05.9525", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 10:22:05.9525", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 10:22:05.9525", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 10:22:05.9525", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 10:22:05.9525", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:22:05.9525", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:24:49.0156", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:24:49.0156", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21978\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:24:49.0156", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:24:49.0156", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:24:49.0156", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00020#" } { "timestamp": "2026-03-08 10:24:49.0156", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00020" } { "timestamp": "2026-03-08 10:24:49.0310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:24:49.0310", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:24:49.0310", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:24:49.0310", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:24:49.0310", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:24:49.1626", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00020\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624754,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:24:49.161Z\",\"updatedOn\":\"2026-03-08T10:24:49.161Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:24:49.1626", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:24:49.1626", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:24:49.1626", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:24:49.1705", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:24:49.1705", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00020\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:24:49.2623", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:24:49.2623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:24:49.2623", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:24:49.2623", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:24:49.2623", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:24:49.2623", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22015\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00279\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:24:49.2623", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:24:49.2623", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:24:49.2623", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00279#" } { "timestamp": "2026-03-08 10:24:49.2623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00279" } { "timestamp": "2026-03-08 10:24:49.2623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:24:49.2623", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:24:49.2623", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:24:49.2768", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:24:49.2768", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:24:49.3703", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00279\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00279\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624756,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:24:49.369Z\",\"updatedOn\":\"2026-03-08T10:24:49.369Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:24:49.3703", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:24:49.3703", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:24:49.3703", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:24:49.3703", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:24:49.3703", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00279\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:24:49.4699", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:24:49.4699", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:24:49.4699", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:24:49.4699", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:24:49.4699", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:24:49.4699", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22121\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00073\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:24:49.4699", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:24:49.4699", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:24:49.4699", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00073#" } { "timestamp": "2026-03-08 10:24:49.4699", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00073" } { "timestamp": "2026-03-08 10:24:49.4903", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:24:49.4903", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:24:49.4903", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:24:49.4903", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:24:49.4903", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:24:49.5869", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00073\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00073\\n
\\n Description:<\/b> TEST\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624758,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:24:49.581Z\",\"updatedOn\":\"2026-03-08T10:24:49.581Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:24:49.5869", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:24:49.5869", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:24:49.5869", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:24:49.6004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:24:49.6004", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00073\"},{\"type\":\"text\",\"text\":\"TEST\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:24:49.7014", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:24:49.7014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:24:49.7014", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:24:49.7014", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:24:49.7014", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:24:49.7014", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22135\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00064\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:24:49.7014", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:24:49.7014", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:24:49.7014", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00064#" } { "timestamp": "2026-03-08 10:24:49.7014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00064" } { "timestamp": "2026-03-08 10:24:49.7231", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:24:49.7231", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:24:49.7231", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:24:49.7231", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:24:49.7231", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:24:49.8073", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00064\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00064\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624760,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:24:49.811Z\",\"updatedOn\":\"2026-03-08T10:24:49.811Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:24:49.8073", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:24:49.8073", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:24:49.8073", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:24:49.8283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:24:49.8283", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00064\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:24:49.9155", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:24:49.9155", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:24:49.9172", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:24:49.9172", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:24:49.9172", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:24:49.9172", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00068\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:24:49.9172", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:24:49.9172", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:24:49.9172", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00068#" } { "timestamp": "2026-03-08 10:24:49.9172", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00068" } { "timestamp": "2026-03-08 10:24:49.9401", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:24:49.9401", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:24:49.9401", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:24:49.9401", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:24:49.9401", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:24:50.0265", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00068\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00068\\n
\\n Description:<\/b> Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624762,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:24:50.027Z\",\"updatedOn\":\"2026-03-08T10:24:50.027Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:24:50.0265", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:24:50.0265", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:24:50.0265", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:24:50.0472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:24:50.0472", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00068\"},{\"type\":\"text\",\"text\":\"Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:24:50.1337", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:24:50.1337", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:24:50.1337", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:24:50.1337", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:24:50.1359", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:24:50.1359", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22151\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00072\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:24:50.1359", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:24:50.1359", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:24:50.1359", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00072#" } { "timestamp": "2026-03-08 10:24:50.1359", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00072" } { "timestamp": "2026-03-08 10:24:50.1536", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:24:50.1536", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:24:50.1536", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:24:50.1536", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:24:50.1536", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:24:50.2428", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00072\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00072\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Web user\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624764,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:24:50.243Z\",\"updatedOn\":\"2026-03-08T10:24:50.243Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:24:50.2428", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:24:50.2428", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:24:50.2428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:24:50.2550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:24:50.2550", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00072\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Web user\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:24:50.3405", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:24:50.3405", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:24:50.3405", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:24:50.3405", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:24:50.3405", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:24:50.3405", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22184\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:24:50.3405", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:24:50.3405", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:24:50.3405", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00078#" } { "timestamp": "2026-03-08 10:24:50.3405", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00078" } { "timestamp": "2026-03-08 10:24:50.3566", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:24:50.3566", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:24:50.3566", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:24:50.3566", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:24:50.3566", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:24:50.4447", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00078\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00078\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624766,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:24:50.444Z\",\"updatedOn\":\"2026-03-08T10:24:50.444Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:24:50.4447", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:24:50.4447", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:24:50.4447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:24:50.4589", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:24:50.4589", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00078\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:24:50.5434", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:24:50.5434", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:24:50.5434", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:24:50.5434", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:24:50.5434", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:24:50.5434", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48035\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 10:24:50.5434", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:24:50.5434", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:24:50.5434", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00016#" } { "timestamp": "2026-03-08 10:24:50.5434", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00016" } { "timestamp": "2026-03-08 10:24:50.5644", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 10:24:50.5644", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:24:50.5644", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:24:50.5644", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:24:50.5644", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:24:50.6515", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00016\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> customer creator complain\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624768,\"createdOn\":\"2026-03-08T10:24:50.652Z\",\"updatedOn\":\"2026-03-08T10:24:50.652Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:24:50.6515", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:24:50.6515", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:24:50.6515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 10:24:50.6515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 10:24:50.6515", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00016\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"customer creator complain\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:24:50.7441", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:24:50.7525", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 10:24:50.7525", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:24:50.7525", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:24:50.7525", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:24:50.7525", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22143\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00070\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 10:24:50.7618", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:24:50.7618", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:24:50.7618", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00070#" } { "timestamp": "2026-03-08 10:24:50.7618", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00070" } { "timestamp": "2026-03-08 10:24:50.7618", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 10:24:50.7618", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:24:50.7618", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:24:50.7618", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:24:50.7618", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:24:50.8606", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00070\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00070\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624770,\"createdOn\":\"2026-03-08T10:24:50.860Z\",\"updatedOn\":\"2026-03-08T10:24:50.860Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:24:50.8606", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:24:50.8606", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:24:50.8606", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 10:24:50.8730", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 10:24:50.8730", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00070\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:24:50.9615", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:24:50.9615", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 10:24:50.9651", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:24:50.9651", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:25:04.1713", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:25:04.1713", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 10:25:04.1713", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:25:04.1713", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 10:25:04.1713", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 10:25:04.1713", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:25:04.1713", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:25:04.1713", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:25:04.1713", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:25:04.1713", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:25:04.1713", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:25:04.1713", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:25:04.1713", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 10:25:04.1713", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 10:25:04.1833", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 10:25:04.2049", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:25:04.7225", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:25:04.7225", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 10:25:04.7225", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 10:25:04.7397", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:25:05.2971", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:25:05.2971", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 10:25:05.2971", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 10:25:05.3136", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:25:05.9134", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:25:05.9134", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:25:05.9134", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:25:05.9170", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:25:05.9170", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:25:05.9170", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:25:05.9170", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 10:25:05.9170", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 10:25:05.9170", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 10:25:05.9170", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 10:25:05.9170", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:25:05.9170", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:28:04.2721", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:28:04.2721", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 10:28:04.2772", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:28:04.2772", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 10:28:04.2772", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 10:28:04.2772", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:28:04.2772", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:28:04.2772", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:28:04.2772", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:28:04.2772", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:28:04.2772", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:28:04.2772", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:28:04.2772", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 10:28:04.2772", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 10:28:04.2772", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 10:28:04.2923", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:28:05.0244", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:28:05.0244", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 10:28:05.0244", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 10:28:05.0398", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:28:05.6005", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:28:05.6041", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 10:28:05.6041", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 10:28:05.6041", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:28:06.1897", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:28:06.1897", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:28:06.1897", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:28:06.1897", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:28:06.1897", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:28:06.1897", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:28:06.1897", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 10:28:06.1897", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 10:28:06.1972", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 10:28:06.1972", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 10:28:06.1972", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:28:06.1972", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:31:04.1433", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:31:04.1433", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 10:31:04.1492", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:31:04.1492", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 10:31:04.1492", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 10:31:04.1492", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:31:04.1492", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:31:04.1492", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:31:04.1492", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:31:04.1492", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:31:04.1492", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:31:04.1492", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:31:04.1492", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 10:31:04.1492", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 10:31:04.1492", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 10:31:04.1732", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:31:04.6893", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:31:04.6893", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 10:31:04.6935", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 10:31:04.7076", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:31:05.2551", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:31:05.2551", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 10:31:05.2551", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 10:31:05.2551", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:31:05.8763", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:31:05.8798", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:31:05.8798", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:31:05.8798", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:31:05.8798", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:31:05.8798", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:31:05.8798", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 10:31:05.8798", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 10:31:05.8798", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 10:31:05.8798", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 10:31:05.8798", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:31:05.8798", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:34:04.1393", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:34:04.1393", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 10:34:04.1464", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:34:04.1464", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 10:34:04.1464", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 10:34:04.1464", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:34:04.1464", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:34:04.1464", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:34:04.1464", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:34:04.1464", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:34:04.1464", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:34:04.1464", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:34:04.1464", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 10:34:04.1464", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 10:34:04.1464", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 10:34:04.1688", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:34:04.6851", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:34:04.6851", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 10:34:04.6895", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 10:34:04.6895", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:34:05.2774", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:34:05.2774", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 10:34:05.2826", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 10:34:05.2826", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:34:05.8971", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:34:05.8971", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:34:05.8971", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:34:05.8971", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:34:05.8971", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:34:05.8971", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:34:05.8971", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 10:34:05.8971", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 10:34:05.8971", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 10:34:05.8971", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 10:34:05.9091", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:34:05.9091", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:37:04.3331", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:37:04.3331", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 10:37:04.3331", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:37:04.3331", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 10:37:04.3331", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 10:37:04.3331", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:37:04.3331", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:37:04.3331", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:37:04.3331", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:37:04.3331", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:37:04.3331", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:37:04.3331", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:37:04.3331", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 10:37:04.3503", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 10:37:04.3606", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 10:37:04.3766", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:37:04.9011", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:37:04.9011", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 10:37:04.9048", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 10:37:04.9048", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:37:05.4845", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:37:05.4845", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 10:37:05.4845", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 10:37:05.5126", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:37:06.1268", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:37:06.1268", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:37:06.1268", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:37:06.1268", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:37:06.1268", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:37:06.1268", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:37:06.1268", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 10:37:06.1268", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 10:37:06.1268", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 10:37:06.1268", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 10:37:06.1407", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:37:06.1407", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:49.1579", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:49.1579", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18720\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:49.1579", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:49.1579", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:49.1579", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00031#" } { "timestamp": "2026-03-08 10:39:49.1579", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00031" } { "timestamp": "2026-03-08 10:39:49.1805", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:49.1805", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:49.1805", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:49.1805", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:49.1805", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:49.3113", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00031\\n
\\n Description:<\/b> Safety issue found in hyderabad\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624772,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:49.310Z\",\"updatedOn\":\"2026-03-08T10:39:49.310Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:49.3113", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:49.3113", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:49.3113", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:49.3113", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:49.3113", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00031\"},{\"type\":\"text\",\"text\":\"Safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:49.4074", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:49.4074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:49.4074", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:49.4074", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:49.4074", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:49.4074", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:49.4074", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:49.4074", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:49.4074", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00005#" } { "timestamp": "2026-03-08 10:39:49.4074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00005" } { "timestamp": "2026-03-08 10:39:49.4201", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:49.4201", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:49.4201", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:49.4201", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:49.4201", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:49.5093", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624774,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:49.509Z\",\"updatedOn\":\"2026-03-08T10:39:49.509Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:49.5093", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:49.5093", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:49.5093", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:49.5172", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:49.5172", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:49.6267", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:49.6267", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:49.6267", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:49.6267", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:49.6267", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:49.6267", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18728\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00032\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:49.6267", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:49.6267", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:49.6267", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00032#" } { "timestamp": "2026-03-08 10:39:49.6267", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00032" } { "timestamp": "2026-03-08 10:39:49.6428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:49.6428", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:49.6428", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:49.6428", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:49.6428", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:49.7281", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00032\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00032\\n
\\n Description:<\/b> Safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624776,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:49.732Z\",\"updatedOn\":\"2026-03-08T10:39:49.732Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:49.7281", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:49.7281", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:49.7281", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:49.7425", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:49.7425", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00032\"},{\"type\":\"text\",\"text\":\"Safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:49.8409", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:49.8409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:49.8409", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:49.8409", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:49.8409", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:49.8409", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:49.8409", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:49.8409", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:49.8409", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00006#" } { "timestamp": "2026-03-08 10:39:49.8409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00006" } { "timestamp": "2026-03-08 10:39:49.8641", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:49.8641", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:49.8641", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:49.8641", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:49.8641", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:49.9519", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624778,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:49.951Z\",\"updatedOn\":\"2026-03-08T10:39:49.951Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:49.9519", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:49.9519", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:49.9519", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:49.9643", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:49.9643", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:50.0497", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:50.0497", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:50.0497", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:50.0497", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:50.0497", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:50.0497", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18733\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:50.0497", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:50.0497", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:50.0497", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00033#" } { "timestamp": "2026-03-08 10:39:50.0574", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00033" } { "timestamp": "2026-03-08 10:39:50.0574", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:50.0574", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:50.0574", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:50.0574", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:50.0574", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:50.1552", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00033\\n
\\n Description:<\/b> safety issue found in hyderabad\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624780,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:50.157Z\",\"updatedOn\":\"2026-03-08T10:39:50.157Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:50.1552", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:50.1552", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:50.1552", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:50.1773", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:50.1773", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:50.2637", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:50.2637", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:50.2637", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:50.2637", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:50.2637", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:50.2637", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:50.2763", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:50.2763", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:50.2763", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00013#" } { "timestamp": "2026-03-08 10:39:50.2763", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00013" } { "timestamp": "2026-03-08 10:39:50.2763", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:50.2763", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:50.2763", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:50.2763", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:50.2763", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:50.3733", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00013\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624782,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:50.375Z\",\"updatedOn\":\"2026-03-08T10:39:50.375Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:50.3733", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:50.3733", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:50.3733", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:50.3880", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:50.3880", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00013\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:50.4727", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:50.4727", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:50.4727", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:50.4727", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:50.4727", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:50.4727", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18735\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:50.4793", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:50.4793", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:50.4793", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00034#" } { "timestamp": "2026-03-08 10:39:50.4793", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00034" } { "timestamp": "2026-03-08 10:39:50.4793", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:50.4793", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:50.4793", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:50.4793", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:50.4793", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:50.5746", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00034\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624784,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:50.575Z\",\"updatedOn\":\"2026-03-08T10:39:50.575Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:50.5746", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:50.5746", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:50.5746", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:50.5746", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:50.5746", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00034\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:50.6750", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:50.6750", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:50.6750", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:50.6750", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:50.6750", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:50.6750", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18737\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:50.6840", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:50.6840", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:50.6840", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00036#" } { "timestamp": "2026-03-08 10:39:50.6840", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00036" } { "timestamp": "2026-03-08 10:39:50.6840", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:50.6840", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:50.6840", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:50.6840", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:50.6840", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:50.7779", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00036\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624786,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:50.782Z\",\"updatedOn\":\"2026-03-08T10:39:50.782Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:50.7779", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:50.7779", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:50.7779", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:50.7779", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:50.7779", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00036\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:50.8755", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:50.8755", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:50.8755", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:50.8755", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:50.8755", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:50.8755", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18738\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:50.8886", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:50.8886", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:50.8886", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00037#" } { "timestamp": "2026-03-08 10:39:50.8886", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00037" } { "timestamp": "2026-03-08 10:39:50.9018", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:50.9018", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:50.9018", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:50.9018", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:50.9018", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:50.9879", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00037\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624788,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:50.989Z\",\"updatedOn\":\"2026-03-08T10:39:50.989Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:50.9879", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:50.9879", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:50.9879", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:51.0037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:51.0037", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00037\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:51.0921", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:51.0921", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:51.0921", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:51.0921", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:51.0921", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:51.0921", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18740\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:51.0921", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:51.0921", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:51.0921", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00038#" } { "timestamp": "2026-03-08 10:39:51.0921", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00038" } { "timestamp": "2026-03-08 10:39:51.1101", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:51.1101", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:51.1101", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:51.1101", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:51.1101", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:51.1978", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00038\\n
\\n Description:<\/b> safety issue found\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624790,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:51.197Z\",\"updatedOn\":\"2026-03-08T10:39:51.197Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:51.1978", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:51.1978", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:51.1978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:51.2069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:51.2069", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00038\"},{\"type\":\"text\",\"text\":\"safety issue found\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:51.3073", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:51.3073", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:51.3073", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:51.3073", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:51.3073", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:51.3073", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18807\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:51.3073", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:51.3073", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:51.3073", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00013#" } { "timestamp": "2026-03-08 10:39:51.3073", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00013" } { "timestamp": "2026-03-08 10:39:51.3302", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:51.3302", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:51.3302", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:51.3302", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:51.3302", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:51.4173", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624792,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:51.417Z\",\"updatedOn\":\"2026-03-08T10:39:51.417Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:51.4173", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:51.4173", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:51.4173", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:51.4173", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:51.4173", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:51.5202", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:51.5202", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:51.5202", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:51.5202", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:51.5202", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:51.5202", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18868\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00025\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:51.5202", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:51.5260", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:51.5260", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00025#" } { "timestamp": "2026-03-08 10:39:51.5260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00025" } { "timestamp": "2026-03-08 10:39:51.5260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:51.5260", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:51.5260", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:51.5260", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:51.5260", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:51.6244", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00025\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00025\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624794,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:51.624Z\",\"updatedOn\":\"2026-03-08T10:39:51.624Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:51.6244", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:51.6244", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:51.6244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:51.6244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:51.6244", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00025\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:51.7219", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:51.7219", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:51.7219", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:51.7219", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:51.7219", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:51.7219", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18881\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:51.7219", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:51.7219", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:51.7219", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00028#" } { "timestamp": "2026-03-08 10:39:51.7219", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00028" } { "timestamp": "2026-03-08 10:39:51.7375", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:51.7375", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:51.7375", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:51.7375", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:51.7375", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:51.8249", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624796,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:51.825Z\",\"updatedOn\":\"2026-03-08T10:39:51.825Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:51.8249", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:51.8249", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:51.8249", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:51.8249", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:51.8249", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:51.9268", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:51.9268", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:51.9268", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:51.9268", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:51.9268", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:51.9268", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18884\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:51.9268", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:51.9268", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:51.9268", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00029#" } { "timestamp": "2026-03-08 10:39:51.9323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00029" } { "timestamp": "2026-03-08 10:39:51.9323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:51.9323", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:51.9323", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:51.9323", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:51.9323", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:52.0261", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624798,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:52.027Z\",\"updatedOn\":\"2026-03-08T10:39:52.027Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:52.0261", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:52.0261", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:52.0261", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:52.0261", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:52.0261", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:52.1224", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:52.1224", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:52.1224", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:52.1224", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:52.1224", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:52.1224", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18885\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:52.1224", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:52.1224", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:52.1224", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00033#" } { "timestamp": "2026-03-08 10:39:52.1224", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00033" } { "timestamp": "2026-03-08 10:39:52.1382", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:52.1382", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:52.1382", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:52.1382", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:52.1382", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:52.2261", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00033\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624800,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:52.225Z\",\"updatedOn\":\"2026-03-08T10:39:52.225Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:52.2261", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:52.2261", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:52.2261", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:52.2361", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:52.2361", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:52.3224", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:52.3224", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:52.3224", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:52.3224", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:52.3244", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:52.3244", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:52.3244", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:52.3244", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:52.3244", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00013#" } { "timestamp": "2026-03-08 10:39:52.3244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00013" } { "timestamp": "2026-03-08 10:39:52.3429", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:52.3429", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:52.3429", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:52.3429", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:52.3429", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:52.4314", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624802,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:52.430Z\",\"updatedOn\":\"2026-03-08T10:39:52.430Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:52.4314", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:52.4314", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:52.4314", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:52.4415", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:52.4415", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:52.5282", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:52.5282", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:52.5282", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:52.5282", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:52.5282", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:52.5282", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21189\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:52.5282", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:52.5282", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:52.5282", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00038#" } { "timestamp": "2026-03-08 10:39:52.5282", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00038" } { "timestamp": "2026-03-08 10:39:52.5505", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:52.5505", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:52.5505", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:52.5505", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:52.5505", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:52.6382", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00038\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624804,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:52.638Z\",\"updatedOn\":\"2026-03-08T10:39:52.638Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:52.6382", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:52.6382", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:52.6382", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:52.6536", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:52.6536", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00038\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:52.7415", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:52.7415", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:52.7415", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:52.7415", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:52.7415", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:52.7415", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:52.7461", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:52.7461", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:52.7461", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-08 10:39:52.7461", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-08 10:39:52.7461", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-08 10:39:52.7461", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:52.7461", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:52.7461", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:52.7461", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:52.8456", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624806,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:52.845Z\",\"updatedOn\":\"2026-03-08T10:39:52.845Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:52.8456", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:52.8456", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:52.8456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-08 10:39:52.8456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-08 10:39:52.8541", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:52.9410", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:52.9410", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-08 10:39:52.9410", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:52.9410", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:52.9410", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:52.9410", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:52.9410", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:52.9410", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:52.9410", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-08 10:39:52.9410", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-08 10:39:52.9545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-08 10:39:52.9545", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:52.9545", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:52.9545", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:52.9545", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:53.0417", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624808,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:53.041Z\",\"updatedOn\":\"2026-03-08T10:39:53.041Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:53.0417", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:53.0417", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:53.0417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-08 10:39:53.0417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-08 10:39:53.0417", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:53.1394", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:53.1394", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-08 10:39:53.1394", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:53.1394", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:53.1394", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:53.1394", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:53.1394", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:53.1394", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:53.1394", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-08 10:39:53.1394", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-08 10:39:53.1600", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-08 10:39:53.1600", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:53.1600", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:53.1600", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:53.1600", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:53.2630", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624810,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:53.260Z\",\"updatedOn\":\"2026-03-08T10:39:53.260Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:53.2630", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:53.2630", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:53.2630", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-08 10:39:53.2770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-08 10:39:53.2770", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:53.3686", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:53.3686", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-08 10:39:53.3686", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:53.3686", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:53.3756", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:53.3756", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:53.3756", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:53.3756", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:53.3756", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-08 10:39:53.3756", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-08 10:39:53.3934", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-08 10:39:53.3934", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:53.3934", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:53.3934", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:53.3934", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:53.4872", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624812,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:53.487Z\",\"updatedOn\":\"2026-03-08T10:39:53.487Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:53.4872", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:53.4872", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:53.4872", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-08 10:39:53.4966", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-08 10:39:53.4966", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:53.5853", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:53.5853", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-08 10:39:53.5853", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:53.5853", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:53.5853", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:53.5853", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:53.5907", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:53.5907", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:53.5907", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-08 10:39:53.5907", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-08 10:39:53.5907", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:53.5907", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:53.5907", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:53.5907", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:53.5907", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:53.6850", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624814,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:53.689Z\",\"updatedOn\":\"2026-03-08T10:39:53.689Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:53.6850", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:53.6850", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:53.6850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:53.7018", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:53.7018", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:53.7871", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:53.7871", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:53.7871", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:53.7871", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:53.7871", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:53.7871", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:53.7955", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:53.7955", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:53.7955", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-08 10:39:53.7955", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-08 10:39:53.7955", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:53.7955", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:53.7955", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:53.7955", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:53.7955", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:53.8923", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624816,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:53.892Z\",\"updatedOn\":\"2026-03-08T10:39:53.892Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:53.8923", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:53.8923", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:53.8923", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:53.9063", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:53.9063", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:54.0001", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:54.0001", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:54.0001", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:54.0001", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:54.0001", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:54.0001", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:54.0147", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:54.0147", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:54.0147", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-08 10:39:54.0147", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-08 10:39:54.0323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:54.0323", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:54.0323", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:54.0323", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:54.0323", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:54.1206", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624818,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:54.120Z\",\"updatedOn\":\"2026-03-08T10:39:54.120Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:54.1206", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:54.1206", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:54.1206", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:54.1382", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:54.1382", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:54.2262", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:54.2262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:54.2262", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:54.2262", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:54.2262", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:54.2262", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:54.2321", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:54.2321", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:54.2321", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-08 10:39:54.2321", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-08 10:39:54.2321", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:54.2321", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:54.2321", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:54.2321", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:54.2321", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:54.3263", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624820,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:54.329Z\",\"updatedOn\":\"2026-03-08T10:39:54.329Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:54.3263", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:54.3263", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:54.3263", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:54.3466", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:54.3466", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:54.4308", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:54.4308", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:54.4308", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:54.4308", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:54.4308", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:54.4352", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:54.4352", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:54.4352", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:54.4352", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-08 10:39:54.4352", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-08 10:39:54.4499", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:54.4499", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:54.4499", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:54.4499", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:54.4499", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:54.5342", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624822,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:54.537Z\",\"updatedOn\":\"2026-03-08T10:39:54.537Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:54.5342", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:54.5342", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:54.5342", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:54.5461", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:54.5461", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:54.6339", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:54.6339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:54.6339", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:54.6339", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:54.6359", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:54.6359", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:54.6359", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:54.6359", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:54.6359", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-08 10:39:54.6359", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-08 10:39:54.6618", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:54.6618", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:54.6618", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:54.6618", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:54.6618", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:54.7491", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624824,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:54.748Z\",\"updatedOn\":\"2026-03-08T10:39:54.748Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:54.7491", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:54.7491", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:54.7491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:54.7680", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:54.7680", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:54.8551", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:54.8551", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:54.8551", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:54.8551", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:54.8551", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:54.8551", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:54.8551", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:54.8551", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:54.8551", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-08 10:39:54.8551", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-08 10:39:54.8807", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:54.8807", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:54.8807", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:54.8807", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:54.8807", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:54.9697", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624826,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:54.969Z\",\"updatedOn\":\"2026-03-08T10:39:54.969Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:54.9697", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:54.9697", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:54.9697", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:54.9870", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:54.9870", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:55.0749", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:55.0749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:55.0749", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:55.0749", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:55.0749", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:55.0749", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:55.0749", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:55.0749", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:55.0749", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-08 10:39:55.0749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-08 10:39:55.0947", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:55.0947", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:55.0947", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:55.0947", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:55.0947", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:55.1805", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624828,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:55.182Z\",\"updatedOn\":\"2026-03-08T10:39:55.182Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:55.1805", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:55.1805", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:55.1805", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:55.1963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:55.1963", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:55.2875", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:55.2875", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:55.2875", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:55.2875", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:55.2875", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:55.2875", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22233\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00043\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:55.2930", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:55.2930", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:55.2930", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00043#" } { "timestamp": "2026-03-08 10:39:55.2930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00043" } { "timestamp": "2026-03-08 10:39:55.2930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:39:55.2930", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:55.2930", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:55.2930", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:55.2930", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:55.3876", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00043\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00043\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624830,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:55.390Z\",\"updatedOn\":\"2026-03-08T10:39:55.390Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:55.3876", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:55.3876", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:55.3876", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:39:55.4050", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:39:55.4050", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00043\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:55.4939", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:55.4939", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:39:55.4939", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:55.4939", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:55.4958", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:55.4958", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22275\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:55.4958", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:55.4958", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:55.4958", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00001#" } { "timestamp": "2026-03-08 10:39:55.4958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00001" } { "timestamp": "2026-03-08 10:39:55.5123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:39:55.5123", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:55.5123", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:55.5123", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:55.5123", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:55.5957", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624832,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:55.599Z\",\"updatedOn\":\"2026-03-08T10:39:55.599Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:55.5957", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:55.5957", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:55.5957", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:39:55.6098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:39:55.6098", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:55.6889", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:55.6889", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:39:55.6889", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:55.6889", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:55.6991", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:55.6991", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22279\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:55.6991", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:55.6991", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:55.6991", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00001#" } { "timestamp": "2026-03-08 10:39:55.6991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00001" } { "timestamp": "2026-03-08 10:39:55.7154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:55.7154", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:55.7154", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:55.7154", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:55.7154", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:55.8018", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624834,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:55.801Z\",\"updatedOn\":\"2026-03-08T10:39:55.801Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:55.8018", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:55.8018", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:55.8018", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:55.8173", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:55.8173", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:55.9025", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:55.9025", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:55.9025", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:55.9025", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:55.9025", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:55.9025", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22283\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:55.9025", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:55.9025", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:55.9025", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00003#" } { "timestamp": "2026-03-08 10:39:55.9025", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00003" } { "timestamp": "2026-03-08 10:39:55.9222", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:39:55.9222", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:55.9222", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:55.9222", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:55.9222", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:56.0098", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00003\\n
\\n Description:<\/b> Test notification 08-jan-2025 testttttttt\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624836,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:56.009Z\",\"updatedOn\":\"2026-03-08T10:39:56.009Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:56.0104", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:56.0104", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:56.0104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:39:56.0104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:39:56.0104", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00003\"},{\"type\":\"text\",\"text\":\"Test notification 08-jan-2025 testttttttt\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:56.1031", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:56.1060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:39:56.1060", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:56.1060", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:56.1060", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:56.1060", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22309\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:56.1060", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:56.1060", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:56.1060", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00007#" } { "timestamp": "2026-03-08 10:39:56.1060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00007" } { "timestamp": "2026-03-08 10:39:56.1229", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:56.1229", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:56.1229", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:56.1229", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:56.1229", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:56.2111", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624838,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:56.210Z\",\"updatedOn\":\"2026-03-08T10:39:56.210Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:56.2111", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:56.2111", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:56.2111", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:56.2274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:56.2274", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:56.3129", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:56.3129", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:56.3129", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:56.3129", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:56.3129", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:56.3129", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22310\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:56.3129", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:56.3129", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:56.3129", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00008#" } { "timestamp": "2026-03-08 10:39:56.3129", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00008" } { "timestamp": "2026-03-08 10:39:56.3289", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:56.3289", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:56.3289", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:56.3289", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:56.3289", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:56.4113", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624840,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:56.416Z\",\"updatedOn\":\"2026-03-08T10:39:56.416Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:56.4169", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:56.4169", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:56.4169", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:56.4169", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:56.4169", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:56.5138", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:56.5138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:56.5138", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:56.5138", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:56.5138", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:56.5138", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:56.5138", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:56.5138", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:56.5138", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00010#" } { "timestamp": "2026-03-08 10:39:56.5138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00010" } { "timestamp": "2026-03-08 10:39:56.5296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:56.5296", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:56.5296", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:56.5296", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:56.5296", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:56.6158", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624842,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:56.617Z\",\"updatedOn\":\"2026-03-08T10:39:56.617Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:56.6158", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:56.6158", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:56.6158", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:56.6324", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:56.6324", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:56.7195", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:56.7195", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:56.7195", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:56.7195", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:56.7195", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:56.7195", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22319\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:56.7195", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:56.7195", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:56.7195", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/26\/00003#" } { "timestamp": "2026-03-08 10:39:56.7195", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/26\/00003" } { "timestamp": "2026-03-08 10:39:56.7438", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:39:56.7438", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:56.7438", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:56.7438", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:56.7438", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:56.8317", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624844,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:56.831Z\",\"updatedOn\":\"2026-03-08T10:39:56.831Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:56.8317", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:56.8317", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:56.8317", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:39:56.8422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:39:56.8422", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:56.9418", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:56.9418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:39:56.9418", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:56.9418", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:56.9418", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:56.9418", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:56.9503", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:56.9503", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:56.9503", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00010#" } { "timestamp": "2026-03-08 10:39:56.9503", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00010" } { "timestamp": "2026-03-08 10:39:56.9503", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:39:56.9503", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:56.9503", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:56.9503", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:56.9503", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:57.0432", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624846,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:57.047Z\",\"updatedOn\":\"2026-03-08T10:39:57.047Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:57.0432", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:57.0432", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:57.0432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:39:57.0652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:39:57.0652", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:57.1701", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:57.1701", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:39:57.1701", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:57.1701", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:57.1701", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:57.1701", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23082\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:57.1834", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:57.1834", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:57.1834", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00017#" } { "timestamp": "2026-03-08 10:39:57.1834", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00017" } { "timestamp": "2026-03-08 10:39:57.1834", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:57.1834", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:57.1834", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:57.1834", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:57.1834", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:57.2839", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624848,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:57.283Z\",\"updatedOn\":\"2026-03-08T10:39:57.283Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:57.2839", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:57.2839", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:57.2839", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:57.3039", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:57.3039", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:57.3952", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:57.4033", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:57.4033", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:57.4033", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:57.4033", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:57.4033", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"26971\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:57.4033", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:57.4033", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:57.4033", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00009#" } { "timestamp": "2026-03-08 10:39:57.4033", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00009" } { "timestamp": "2026-03-08 10:39:57.4242", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:39:57.4242", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:57.4242", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:57.4242", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:57.4242", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:57.5091", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00009\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624850,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:57.512Z\",\"updatedOn\":\"2026-03-08T10:39:57.512Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:57.5091", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:57.5091", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:57.5091", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:39:57.5236", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:39:57.5236", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00009\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:57.6108", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:57.6108", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:39:57.6108", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:57.6108", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:57.6108", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:57.6108", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"32974\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:57.6207", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:57.6207", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:57.6207", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00011#" } { "timestamp": "2026-03-08 10:39:57.6207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00011" } { "timestamp": "2026-03-08 10:39:57.6207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:57.6207", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:57.6207", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:57.6207", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:57.6207", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:57.7178", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Examplewfe\\n
\\n Reported by:<\/b> Partiosh Kumar\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624852,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:57.717Z\",\"updatedOn\":\"2026-03-08T10:39:57.717Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:57.7178", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:57.7178", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:57.7178", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:57.7310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:57.7310", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Examplewfe\"},{\"type\":\"text\",\"text\":\"Partiosh Kumar\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:57.8204", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:57.8204", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:57.8204", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:57.8204", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:57.8204", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:57.8204", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47564\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:57.8257", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:57.8257", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:57.8257", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00013#" } { "timestamp": "2026-03-08 10:39:57.8257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00013" } { "timestamp": "2026-03-08 10:39:57.8257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-08 10:39:57.8257", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:57.8257", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:57.8257", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:57.8257", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:57.9239", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00013\\n
\\n Description:<\/b> 22\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624854,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:57.924Z\",\"updatedOn\":\"2026-03-08T10:39:57.924Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:57.9239", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:57.9239", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:57.9239", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-08 10:39:57.9415", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-08 10:39:57.9415", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00013\"},{\"type\":\"text\",\"text\":\"22\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:58.0282", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:58.0282", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-08 10:39:58.0282", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:58.0282", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:58.0282", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:58.0282", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47919\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00014\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:58.0282", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:58.0282", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:58.0282", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00014#" } { "timestamp": "2026-03-08 10:39:58.0418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00014" } { "timestamp": "2026-03-08 10:39:58.0418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-08 10:39:58.0418", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:58.0418", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:58.0418", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:58.0418", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:58.1384", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00014\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00014\\n
\\n Description:<\/b> Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624856,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:58.139Z\",\"updatedOn\":\"2026-03-08T10:39:58.139Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:58.1384", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:58.1384", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:58.1384", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-08 10:39:58.1551", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-08 10:39:58.1551", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00014\"},{\"type\":\"text\",\"text\":\"Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:58.2414", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:58.2414", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-08 10:39:58.2414", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:58.2414", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:58.2414", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:58.2414", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47930\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:58.2502", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:58.2502", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:58.2502", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00011#" } { "timestamp": "2026-03-08 10:39:58.2502", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00011" } { "timestamp": "2026-03-08 10:39:58.2502", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:58.2612", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:58.2612", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:58.2612", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:58.2612", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:58.3432", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624858,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:58.349Z\",\"updatedOn\":\"2026-03-08T10:39:58.349Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:58.3432", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:58.3432", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:58.3432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:58.3646", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:58.3646", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:58.4527", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:58.4527", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:58.4527", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:58.4527", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:58.4527", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:58.4527", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47931\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00015\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:58.4527", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:58.4527", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:58.4527", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00015#" } { "timestamp": "2026-03-08 10:39:58.4527", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00015" } { "timestamp": "2026-03-08 10:39:58.4701", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:58.4701", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:58.4701", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:58.4701", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:58.4701", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:58.5570", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00015\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00015\\n
\\n Description:<\/b> This is Task Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624860,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:58.557Z\",\"updatedOn\":\"2026-03-08T10:39:58.557Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:58.5570", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:58.5580", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:58.5580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:58.5753", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:58.5753", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00015\"},{\"type\":\"text\",\"text\":\"This is Task Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:58.6616", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:58.6616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:58.6616", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:58.6616", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:58.6616", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:58.6616", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47932\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:58.6703", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:58.6703", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:58.6703", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00016#" } { "timestamp": "2026-03-08 10:39:58.6703", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00016" } { "timestamp": "2026-03-08 10:39:58.6703", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:58.6703", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:58.6703", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:58.6703", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:58.6703", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:58.7661", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00016\\n
\\n Description:<\/b> This Is Task Description - Task\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624862,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:58.768Z\",\"updatedOn\":\"2026-03-08T10:39:58.768Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:58.7661", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:58.7661", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:58.7661", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:58.7826", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:58.7826", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00016\"},{\"type\":\"text\",\"text\":\"This Is Task Description - Task\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:58.8700", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:58.8700", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:58.8700", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:58.8700", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:58.8700", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:58.8700", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47933\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:58.8700", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:58.8700", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:58.8700", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00034#" } { "timestamp": "2026-03-08 10:39:58.8700", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00034" } { "timestamp": "2026-03-08 10:39:58.8913", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:39:58.8913", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:58.8913", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:58.8913", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:58.8913", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:58.9786", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00034\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624864,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:58.978Z\",\"updatedOn\":\"2026-03-08T10:39:58.978Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:58.9793", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:58.9793", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:58.9793", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:39:58.9957", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:39:58.9957", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00034\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:59.0824", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:59.0824", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:39:59.0824", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:59.0824", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:59.0824", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:59.0824", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:59.0973", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:59.0973", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:59.0973", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00017#" } { "timestamp": "2026-03-08 10:39:59.0973", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00017" } { "timestamp": "2026-03-08 10:39:59.1083", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:39:59.1083", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:59.1083", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:59.1083", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:59.1083", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:59.1949", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00017\\n
\\n Description:<\/b> This is action tracker Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624866,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:59.196Z\",\"updatedOn\":\"2026-03-08T10:39:59.196Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:59.1949", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:59.1984", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:59.1984", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:39:59.2343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:39:59.2343", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00017\"},{\"type\":\"text\",\"text\":\"This is action tracker Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:59.3182", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:59.3182", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:39:59.3182", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:59.3262", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:59.3262", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:59.3262", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47967\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00019\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:59.3262", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:59.3262", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:59.3262", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00019#" } { "timestamp": "2026-03-08 10:39:59.3262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00019" } { "timestamp": "2026-03-08 10:39:59.3434", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:39:59.3434", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:59.3434", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:59.3434", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:59.3434", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:59.4235", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00019\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00019\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624868,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:59.431Z\",\"updatedOn\":\"2026-03-08T10:39:59.431Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:59.4325", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:59.4325", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:59.4325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:39:59.4486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:39:59.4486", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00019\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:59.5324", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:59.5324", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:39:59.5324", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:59.5324", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:59.5324", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:59.5324", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48022\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:59.5324", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:59.5324", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:59.5324", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00036#" } { "timestamp": "2026-03-08 10:39:59.5324", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00036" } { "timestamp": "2026-03-08 10:39:59.5492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:59.5492", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:59.5492", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:59.5492", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:59.5492", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:59.6379", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00036\\n
\\n Description:<\/b> New Ticket\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624870,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:59.637Z\",\"updatedOn\":\"2026-03-08T10:39:59.637Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:59.6379", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:59.6379", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:59.6379", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:59.6379", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:59.6379", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00036\"},{\"type\":\"text\",\"text\":\"New Ticket\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:59.7359", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:59.7359", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:59.7359", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:59.7359", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:59.7359", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:59.7359", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:59.7359", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:59.7359", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:59.7359", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-08 10:39:59.7359", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-08 10:39:59.7554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:59.7554", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:59.7554", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:59.7554", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:59.7554", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:39:59.8457", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624872,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:39:59.845Z\",\"updatedOn\":\"2026-03-08T10:39:59.845Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:39:59.8457", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:39:59.8457", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:39:59.8457", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:39:59.8590", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:39:59.8590", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:39:59.9435", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:39:59.9435", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:39:59.9476", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:59.9476", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:39:59.9476", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:39:59.9476", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:39:59.9476", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:39:59.9476", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:39:59.9476", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-08 10:39:59.9476", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-08 10:39:59.9661", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:39:59.9661", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:39:59.9661", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:39:59.9661", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:39:59.9661", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:40:00.0545", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624874,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:40:00.054Z\",\"updatedOn\":\"2026-03-08T10:40:00.054Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:40:00.0545", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:40:00.0545", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:40:00.0545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:40:00.0719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:40:00.0719", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:40:00.1586", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:40:00.1586", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:40:00.1586", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:40:00.1586", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:40:00.1586", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:40:00.1586", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21798\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00058\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:40:00.1740", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:40:00.1740", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:40:00.1740", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00058#" } { "timestamp": "2026-03-08 10:40:00.1740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00058" } { "timestamp": "2026-03-08 10:40:00.1873", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:40:00.1873", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:40:00.1873", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:40:00.1873", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:40:00.1873", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:40:00.2714", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00058\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00058\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624876,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:40:00.275Z\",\"updatedOn\":\"2026-03-08T10:40:00.275Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:40:00.2714", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:40:00.2714", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:40:00.2714", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:40:00.2902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:40:00.2902", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00058\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:40:00.3706", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:40:00.3706", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:40:00.3706", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:40:00.3706", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:40:00.3706", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:40:00.3706", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:40:00.3706", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:40:00.3706", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:40:00.3706", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-08 10:40:00.3706", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-08 10:40:00.3922", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:40:00.3922", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:40:00.3922", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:40:00.3922", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:40:00.3922", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:40:00.4747", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624878,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:40:00.480Z\",\"updatedOn\":\"2026-03-08T10:40:00.480Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:40:00.4747", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:40:00.4747", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:40:00.4747", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:40:00.4914", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:40:00.4914", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:40:00.5780", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:40:00.5780", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:40:00.5780", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:40:00.5780", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:40:00.5780", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:40:00.5780", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:40:00.5780", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:40:00.5780", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:40:00.5780", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-08 10:40:00.5780", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-08 10:40:00.5966", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:40:00.5966", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:40:00.5966", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:40:00.5966", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:40:00.5966", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:40:00.6812", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624880,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:40:00.689Z\",\"updatedOn\":\"2026-03-08T10:40:00.689Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:40:00.6915", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:40:00.6915", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:40:00.6915", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:40:00.7013", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:40:00.7013", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:40:00.7890", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:40:00.7890", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:40:00.7890", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:40:00.7890", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:40:00.7890", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:40:00.7890", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21920\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:40:00.7982", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:40:00.7982", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:40:00.7982", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00007#" } { "timestamp": "2026-03-08 10:40:00.7982", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00007" } { "timestamp": "2026-03-08 10:40:00.8093", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:40:00.8093", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:40:00.8093", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:40:00.8093", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:40:00.8093", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:40:00.9015", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624882,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:40:00.901Z\",\"updatedOn\":\"2026-03-08T10:40:00.901Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:40:00.9015", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:40:00.9015", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:40:00.9015", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:40:00.9177", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:40:00.9177", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:40:01.0123", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:40:01.0123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:40:01.0123", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:40:01.0123", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:40:01.0123", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:40:01.0123", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00071\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:40:01.0264", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:40:01.0264", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:40:01.0264", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00071#" } { "timestamp": "2026-03-08 10:40:01.0264", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00071" } { "timestamp": "2026-03-08 10:40:01.0264", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:40:01.0264", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:40:01.0264", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:40:01.0264", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:40:01.0264", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:40:01.1234", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00071\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00071\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624884,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:40:01.124Z\",\"updatedOn\":\"2026-03-08T10:40:01.124Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:40:01.1234", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:40:01.1234", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:40:01.1234", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:40:01.1434", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:40:01.1434", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00071\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:40:01.2276", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:40:01.2276", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:40:01.2276", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:40:01.2276", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:40:01.2332", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:40:01.2332", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:40:01.2332", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:40:01.2332", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:40:01.2332", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00007#" } { "timestamp": "2026-03-08 10:40:01.2332", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00007" } { "timestamp": "2026-03-08 10:40:01.2489", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:40:01.2489", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:40:01.2489", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:40:01.2489", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:40:01.2489", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:40:01.3357", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624886,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:40:01.335Z\",\"updatedOn\":\"2026-03-08T10:40:01.335Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:40:01.3357", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:40:01.3357", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:40:01.3357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:40:01.3492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:40:01.3492", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:40:01.4319", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:40:01.4319", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:40:01.4319", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:40:01.4319", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:40:01.4374", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:40:01.4374", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22174\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:40:01.4374", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:40:01.4374", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:40:01.4374", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00008#" } { "timestamp": "2026-03-08 10:40:01.4374", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00008" } { "timestamp": "2026-03-08 10:40:01.4524", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:40:01.4524", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:40:01.4524", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:40:01.4524", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:40:01.4524", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:40:01.5348", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624888,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:40:01.539Z\",\"updatedOn\":\"2026-03-08T10:40:01.539Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:40:01.5348", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:40:01.5348", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:40:01.5348", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:40:01.5530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:40:01.5530", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:40:01.6385", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:40:01.6385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:40:01.6385", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:40:01.6385", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:40:01.6385", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:40:01.6385", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22176\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00075\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:40:01.6385", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:40:01.6385", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:40:01.6385", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00075#" } { "timestamp": "2026-03-08 10:40:01.6385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00075" } { "timestamp": "2026-03-08 10:40:01.6544", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:40:01.6544", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:40:01.6544", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:40:01.6544", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:40:01.6544", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:40:01.7429", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00075\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00075\\n
\\n Description:<\/b> Leaking gas pipe\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624890,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:40:01.742Z\",\"updatedOn\":\"2026-03-08T10:40:01.742Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:40:01.7429", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:40:01.7429", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:40:01.7429", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:40:01.7570", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:40:01.7570", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00075\"},{\"type\":\"text\",\"text\":\"Leaking gas pipe\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:40:01.8523", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:40:01.8523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:40:01.8523", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:40:01.8541", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:40:01.8541", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:40:01.8541", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22331\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:40:01.8541", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:40:01.8541", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:40:01.8541", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00003#" } { "timestamp": "2026-03-08 10:40:01.8541", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00003" } { "timestamp": "2026-03-08 10:40:01.8721", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:40:01.8721", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:40:01.8721", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:40:01.8721", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:40:01.8721", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:40:01.9626", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624892,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:40:01.961Z\",\"updatedOn\":\"2026-03-08T10:40:01.961Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:40:01.9626", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:40:01.9648", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:40:01.9648", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:40:01.9648", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:40:01.9648", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:40:02.0587", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:40:02.0587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:40:02.0587", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:40:02.0587", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:40:02.0587", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:40:02.0587", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 10:40:02.0783", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:40:02.0783", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:40:02.0783", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-08 10:40:02.0783", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-08 10:40:02.0900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 10:40:02.0900", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:40:02.0900", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:40:02.0900", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:40:02.0900", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:40:02.1782", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624894,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:40:02.178Z\",\"updatedOn\":\"2026-03-08T10:40:02.178Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:40:02.1782", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:40:02.1782", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:40:02.1782", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 10:40:02.1885", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 10:40:02.1885", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:40:02.2744", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:40:02.2744", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 10:40:02.2783", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:40:02.2783", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:40:04.1788", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:40:04.1788", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 10:40:04.1838", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:40:04.1838", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 10:40:04.1838", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 10:40:04.1838", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:40:04.1838", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:40:04.1838", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:40:04.1838", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:40:04.1838", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:40:04.1838", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:40:04.1838", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:40:04.1838", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 10:40:04.1838", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 10:40:04.1838", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 10:40:04.2003", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:40:04.7160", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:40:04.7160", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 10:40:04.7160", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 10:40:04.7337", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:40:05.2997", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:40:05.2997", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 10:40:05.2997", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 10:40:05.3242", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:40:05.9233", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:40:05.9233", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:40:05.9233", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:40:05.9233", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:40:05.9233", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:40:05.9233", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:40:05.9233", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 10:40:05.9233", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 10:40:05.9233", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 10:40:05.9337", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 10:40:05.9337", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:40:05.9337", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:43:04.1795", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:43:04.1795", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 10:43:04.1795", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:43:04.1795", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 10:43:04.1795", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 10:43:04.1795", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:43:04.1795", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:43:04.1795", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:43:04.1795", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:43:04.1795", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:43:04.1795", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:43:04.1795", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:43:04.1795", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 10:43:04.1795", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 10:43:04.1795", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 10:43:04.2145", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:43:04.7494", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:43:04.7494", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 10:43:04.7494", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 10:43:04.7701", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:43:05.3395", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:43:05.3395", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 10:43:05.3395", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 10:43:05.3551", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:43:05.9820", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:43:05.9820", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:43:05.9820", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:43:05.9820", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:43:05.9820", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:43:05.9820", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:43:05.9820", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 10:43:05.9820", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 10:43:05.9820", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 10:43:05.9916", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 10:43:05.9916", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:43:05.9916", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:46:04.1273", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:46:04.1273", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 10:46:04.1355", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:46:04.1355", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 10:46:04.1355", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 10:46:04.1355", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:46:04.1355", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:46:04.1355", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:46:04.1355", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:46:04.1355", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:46:04.1355", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:46:04.1355", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:46:04.1355", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 10:46:04.1355", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 10:46:04.1355", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 10:46:04.1515", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:46:04.6720", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:46:04.6720", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 10:46:04.6720", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 10:46:04.6878", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:46:05.2416", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:46:05.2416", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 10:46:05.2416", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 10:46:05.2558", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:46:05.8291", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:46:05.8324", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:46:05.8324", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:46:05.8324", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:46:05.8324", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:46:05.8324", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:46:05.8324", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 10:46:05.8324", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 10:46:05.8324", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 10:46:05.8324", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 10:46:05.8324", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:46:05.8324", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:49:04.1726", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:49:04.1726", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 10:49:04.1726", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:49:04.1726", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 10:49:04.1726", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 10:49:04.1726", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:49:04.1726", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:49:04.1726", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:49:04.1726", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:49:04.1726", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:49:04.1726", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:49:04.1726", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:49:04.1726", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 10:49:04.1726", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 10:49:04.1726", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 10:49:04.2051", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:49:04.7310", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:49:04.7310", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 10:49:04.7361", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 10:49:04.7722", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:49:05.3431", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:49:05.3459", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 10:49:05.3459", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 10:49:05.3613", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:49:05.9586", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:49:05.9586", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:49:05.9586", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:49:05.9586", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:49:05.9586", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:49:05.9586", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:49:05.9586", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 10:49:05.9586", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 10:49:05.9586", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 10:49:05.9586", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 10:49:05.9705", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:49:05.9705", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:52:04.1871", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:52:04.1871", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 10:52:04.1871", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:52:04.1871", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 10:52:04.1871", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 10:52:04.1871", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:52:04.1871", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:52:04.1871", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:52:04.1871", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:52:04.1871", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:52:04.1871", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:52:04.1871", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:52:04.1871", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 10:52:04.1871", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 10:52:04.1871", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 10:52:04.2127", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:52:04.7463", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:52:04.7483", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 10:52:04.7483", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 10:52:04.7483", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:52:05.3114", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:52:05.3114", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 10:52:05.3114", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 10:52:05.3114", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:52:05.9297", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:52:05.9297", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:52:05.9297", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:52:05.9297", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:52:05.9297", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:52:05.9297", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:52:05.9297", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 10:52:05.9297", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 10:52:05.9365", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 10:52:05.9365", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 10:52:05.9365", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:52:05.9365", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:54:48.8749", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:54:48.8749", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21190\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:54:48.8749", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:54:48.8749", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:54:48.8749", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00039#" } { "timestamp": "2026-03-08 10:54:48.8749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00039" } { "timestamp": "2026-03-08 10:54:48.8900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:54:48.8900", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:54:48.8900", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:54:48.8900", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:54:48.8900", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:54:49.0243", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624900,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:54:49.024Z\",\"updatedOn\":\"2026-03-08T10:54:49.024Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:54:49.0243", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:54:49.0243", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:54:49.0243", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:54:49.0336", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:54:49.0336", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:54:49.1235", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:54:49.1235", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:54:49.1235", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:54:49.1235", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:54:49.1235", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:54:49.1235", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21191\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00040\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:54:49.1235", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:54:49.1235", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:54:49.1235", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00040#" } { "timestamp": "2026-03-08 10:54:49.1235", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00040" } { "timestamp": "2026-03-08 10:54:49.1436", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:54:49.1436", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:54:49.1436", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:54:49.1436", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:54:49.1436", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:54:49.2333", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00040\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00040\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624902,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:54:49.232Z\",\"updatedOn\":\"2026-03-08T10:54:49.232Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:54:49.2333", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:54:49.2333", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:54:49.2333", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:54:49.2445", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:54:49.2445", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00040\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:54:49.3337", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:54:49.3337", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:54:49.3337", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:54:49.3337", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:54:49.3337", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:54:49.3337", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21193\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00042\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:54:49.3407", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:54:49.3407", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:54:49.3407", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00042#" } { "timestamp": "2026-03-08 10:54:49.3407", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00042" } { "timestamp": "2026-03-08 10:54:49.3407", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:54:49.3407", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:54:49.3407", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:54:49.3407", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:54:49.3407", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:54:49.4411", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00042\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00042\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624904,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:54:49.440Z\",\"updatedOn\":\"2026-03-08T10:54:49.440Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:54:49.4411", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:54:49.4411", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:54:49.4411", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:54:49.4522", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:54:49.4522", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00042\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:54:49.5409", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:54:49.5415", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:54:49.5415", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:54:49.5415", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:54:49.5415", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:54:49.5415", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21287\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00077\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:54:49.5415", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:54:49.5415", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:54:49.5415", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00077#" } { "timestamp": "2026-03-08 10:54:49.5415", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00077" } { "timestamp": "2026-03-08 10:54:49.5582", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:54:49.5582", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:54:49.5582", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:54:49.5582", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:54:49.5582", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:54:49.6494", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00077\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00077\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624906,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:54:49.649Z\",\"updatedOn\":\"2026-03-08T10:54:49.649Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:54:49.6494", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:54:49.6494", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:54:49.6494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:54:49.6608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:54:49.6608", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00077\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:54:49.7471", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:54:49.7471", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:54:49.7471", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:54:49.7471", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:54:49.7471", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:54:49.7471", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21300\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00084\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:54:49.7471", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:54:49.7471", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:54:49.7471", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00084#" } { "timestamp": "2026-03-08 10:54:49.7471", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00084" } { "timestamp": "2026-03-08 10:54:49.7659", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:54:49.7659", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:54:49.7659", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:54:49.7659", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:54:49.7659", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:54:49.8543", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00084\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00084\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624908,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:54:49.854Z\",\"updatedOn\":\"2026-03-08T10:54:49.854Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:54:49.8543", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:54:49.8543", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:54:49.8543", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:54:49.8543", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:54:49.8543", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00084\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:54:49.9541", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:54:49.9541", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:54:49.9541", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:54:49.9541", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:54:49.9541", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:54:49.9541", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22141\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:54:49.9541", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:54:49.9541", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:54:49.9541", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00069#" } { "timestamp": "2026-03-08 10:54:49.9541", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00069" } { "timestamp": "2026-03-08 10:54:49.9711", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:54:49.9711", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:54:49.9711", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:54:49.9711", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:54:49.9711", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:54:50.0596", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00069\\n
\\n Description:<\/b> test noti\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624910,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:54:50.060Z\",\"updatedOn\":\"2026-03-08T10:54:50.060Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:54:50.0596", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:54:50.0596", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:54:50.0596", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:54:50.0728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:54:50.0728", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00069\"},{\"type\":\"text\",\"text\":\"test noti\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:54:50.1605", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:54:50.1605", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:54:50.1605", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:54:50.1605", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:54:50.1605", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:54:50.1605", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"27042\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:54:50.1663", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:54:50.1663", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:54:50.1663", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00010#" } { "timestamp": "2026-03-08 10:54:50.1663", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00010" } { "timestamp": "2026-03-08 10:54:50.1663", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:54:50.1663", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:54:50.1663", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:54:50.1663", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:54:50.1663", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:54:50.2674", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624912,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:54:50.267Z\",\"updatedOn\":\"2026-03-08T10:54:50.267Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:54:50.2674", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:54:50.2674", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:54:50.2674", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:54:50.2797", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:54:50.2797", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:54:50.3680", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:54:50.3680", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:54:50.3680", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:54:50.3680", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:54:50.3680", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:54:50.3680", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48026\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 10:54:50.3745", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:54:50.3745", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:54:50.3745", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00037#" } { "timestamp": "2026-03-08 10:54:50.3745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00037" } { "timestamp": "2026-03-08 10:54:50.3855", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 10:54:50.3855", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 10:54:50.3855", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 10:54:50.3855", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 10:54:50.3855", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 10:54:50.4740", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00037\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624914,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T10:54:50.474Z\",\"updatedOn\":\"2026-03-08T10:54:50.474Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 10:54:50.4740", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 10:54:50.4740", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 10:54:50.4740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 10:54:50.4859", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 10:54:50.4859", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00037\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 10:54:50.5740", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 10:54:50.5740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 10:54:50.5740", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 10:54:50.5740", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:55:04.1677", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:55:04.1677", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 10:55:04.1677", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:55:04.1677", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 10:55:04.1677", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 10:55:04.1677", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:55:04.1677", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:55:04.1677", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:55:04.1677", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:55:04.1677", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:55:04.1677", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:55:04.1677", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:55:04.1677", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 10:55:04.1677", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 10:55:04.1677", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 10:55:04.1915", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:55:04.7128", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:55:04.7128", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 10:55:04.7128", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 10:55:04.7334", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:55:05.2892", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:55:05.2913", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 10:55:05.2913", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 10:55:05.2913", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:55:05.8966", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:55:05.9018", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:55:05.9018", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:55:05.9018", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:55:05.9018", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:55:05.9018", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:55:05.9018", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 10:55:05.9018", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 10:55:05.9018", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 10:55:05.9018", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 10:55:05.9018", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:55:05.9018", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 10:58:04.1798", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 10:58:04.1798", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 10:58:04.1798", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 10:58:04.1798", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 10:58:04.1798", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 10:58:04.1798", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:58:04.1798", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:58:04.1798", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:58:04.1798", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:58:04.1798", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:58:04.1798", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:58:04.1798", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 10:58:04.1798", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 10:58:04.1798", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 10:58:04.1798", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 10:58:04.2009", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:58:04.7172", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:58:04.7172", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 10:58:04.7172", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 10:58:04.7314", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:58:05.2627", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:58:05.2627", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 10:58:05.2627", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 10:58:05.2787", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 10:58:05.8436", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 10:58:05.8436", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 10:58:05.8436", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:58:05.8436", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 10:58:05.8436", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 10:58:05.8436", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 10:58:05.8436", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 10:58:05.8436", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 10:58:05.8510", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 10:58:05.8510", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 10:58:05.8510", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 10:58:05.8510", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:01:04.1560", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:01:04.1560", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 11:01:04.1628", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:01:04.1628", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 11:01:04.1628", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 11:01:04.1628", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:01:04.1628", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:01:04.1628", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:01:04.1628", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:01:04.1628", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:01:04.1628", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:01:04.1628", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:01:04.1628", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 11:01:04.1628", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 11:01:04.1628", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 11:01:04.1836", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:01:04.7023", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:01:04.7023", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 11:01:04.7023", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 11:01:04.7176", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:01:05.3173", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:01:05.3173", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 11:01:05.3173", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 11:01:05.3320", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:01:05.9227", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:01:05.9267", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:01:05.9267", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:01:05.9267", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:01:05.9267", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:01:05.9267", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:01:05.9267", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 11:01:05.9267", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 11:01:05.9267", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 11:01:05.9267", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 11:01:05.9267", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:01:05.9267", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:04:04.1525", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:04:04.1525", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 11:04:04.1591", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:04:04.1591", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 11:04:04.1591", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 11:04:04.1591", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:04:04.1591", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:04:04.1591", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:04:04.1591", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:04:04.1591", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:04:04.1591", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:04:04.1591", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:04:04.1591", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 11:04:04.1591", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 11:04:04.1591", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 11:04:04.1753", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:04:04.6958", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:04:04.6958", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 11:04:04.6958", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 11:04:04.7122", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:04:05.2568", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:04:05.2568", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 11:04:05.2568", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 11:04:05.2721", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:04:05.8904", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:04:05.8948", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:04:05.8948", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:04:05.8948", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:04:05.8948", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:04:05.8948", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:04:05.8948", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 11:04:05.8948", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 11:04:05.8948", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 11:04:05.8948", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 11:04:05.8948", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:04:05.8948", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:07:04.1799", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:07:04.1799", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 11:07:04.1885", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:07:04.1885", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 11:07:04.1885", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 11:07:04.1885", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:07:04.1885", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:07:04.1885", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:07:04.1885", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:07:04.1885", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:07:04.1885", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:07:04.1885", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:07:04.1885", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 11:07:04.1885", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 11:07:04.1885", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 11:07:04.2162", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:07:04.7354", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:07:04.7354", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 11:07:04.7354", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 11:07:04.7493", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:07:05.2796", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:07:05.2796", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 11:07:05.2796", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 11:07:05.2796", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:07:05.8991", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:07:05.8991", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:07:05.8991", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:07:05.9037", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:07:05.9037", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:07:05.9037", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:07:05.9037", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 11:07:05.9037", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 11:07:05.9037", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 11:07:05.9037", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 11:07:05.9037", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:07:05.9037", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:09:48.8760", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:09:48.8760", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18365\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:09:48.8760", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:09:48.8760", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:09:48.8760", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00001#" } { "timestamp": "2026-03-08 11:09:48.8760", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00001" } { "timestamp": "2026-03-08 11:09:48.8904", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:09:48.8904", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:09:48.8904", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:09:48.8904", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:09:48.8904", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:09:49.0255", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624916,\"createdOn\":\"2026-03-08T11:09:49.024Z\",\"updatedOn\":\"2026-03-08T11:09:49.024Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:09:49.0255", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:09:49.0260", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:09:49.0260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:09:49.0260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:09:49.0260", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:09:49.1217", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:09:49.1217", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:09:49.1217", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:09:49.1217", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:09:49.1217", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:09:49.1217", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18375\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:09:49.1217", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:09:49.1217", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:09:49.1217", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00002#" } { "timestamp": "2026-03-08 11:09:49.1217", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00002" } { "timestamp": "2026-03-08 11:09:49.1354", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:09:49.1354", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:09:49.1354", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:09:49.1354", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:09:49.1354", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:09:49.2236", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624918,\"createdOn\":\"2026-03-08T11:09:49.223Z\",\"updatedOn\":\"2026-03-08T11:09:49.223Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:09:49.2236", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:09:49.2236", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:09:49.2236", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:09:49.2317", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:09:49.2317", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:09:49.3303", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:09:49.3303", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:09:49.3303", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:09:49.3303", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:09:49.3303", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:09:49.3303", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18924\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:09:49.3428", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:09:49.3428", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:09:49.3428", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00006#" } { "timestamp": "2026-03-08 11:09:49.3428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00006" } { "timestamp": "2026-03-08 11:09:49.3542", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 11:09:49.3542", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:09:49.3542", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:09:49.3542", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:09:49.3542", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:09:49.4421", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00006\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624920,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:09:49.442Z\",\"updatedOn\":\"2026-03-08T11:09:49.442Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:09:49.4421", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:09:49.4421", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:09:49.4421", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 11:09:49.4577", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 11:09:49.4577", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00006\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:09:49.5455", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:09:49.5455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 11:09:49.5455", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:09:49.5455", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:09:49.5455", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:09:49.5455", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48028\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:09:49.5600", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:09:49.5600", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:09:49.5600", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00021#" } { "timestamp": "2026-03-08 11:09:49.5600", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00021" } { "timestamp": "2026-03-08 11:09:49.5600", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 11:09:49.5600", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:09:49.5600", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:09:49.5600", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:09:49.5600", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:09:49.6587", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00021\\n
\\n Description:<\/b> Test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624922,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:09:49.657Z\",\"updatedOn\":\"2026-03-08T11:09:49.657Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:09:49.6587", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:09:49.6587", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:09:49.6587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 11:09:49.6686", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 11:09:49.6686", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00021\"},{\"type\":\"text\",\"text\":\"Test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:09:49.7558", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:09:49.7558", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 11:09:49.7558", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:09:49.7558", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:09:49.7558", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:09:49.7558", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18702\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:09:49.7652", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:09:49.7652", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:09:49.7652", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00030#" } { "timestamp": "2026-03-08 11:09:49.7652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00030" } { "timestamp": "2026-03-08 11:09:49.7756", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:09:49.7756", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:09:49.7756", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:09:49.7756", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:09:49.7756", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:09:49.8603", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00030\\n
\\n Description:<\/b> Issue with lot of UI in everywhere\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624924,\"createdOn\":\"2026-03-08T11:09:49.864Z\",\"updatedOn\":\"2026-03-08T11:09:49.864Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:09:49.8603", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:09:49.8603", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:09:49.8603", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:09:49.8777", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:09:49.8777", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00030\"},{\"type\":\"text\",\"text\":\"Issue with lot of UI in everywhere\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:09:49.9654", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:09:49.9654", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:09:49.9654", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:09:49.9654", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:09:49.9654", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:09:49.9654", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18719\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:09:49.9654", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:09:49.9654", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:09:49.9654", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00011#" } { "timestamp": "2026-03-08 11:09:49.9654", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00011" } { "timestamp": "2026-03-08 11:09:49.9812", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:09:49.9812", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:09:49.9812", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:09:49.9812", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:09:49.9812", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:09:50.0692", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00011\\n
\\n Description:<\/b> This is the testing of a safety alert after Raj made all changes.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624926,\"createdOn\":\"2026-03-08T11:09:50.069Z\",\"updatedOn\":\"2026-03-08T11:09:50.069Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:09:50.0692", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:09:50.0692", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:09:50.0692", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:09:50.0831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:09:50.0831", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00011\"},{\"type\":\"text\",\"text\":\"This is the testing of a safety alert after Raj made all changes.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:09:50.1707", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:09:50.1707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:09:50.1707", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:09:50.1707", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:10:04.1478", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:10:04.1478", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 11:10:04.1562", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:10:04.1562", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 11:10:04.1562", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 11:10:04.1562", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:10:04.1562", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:10:04.1562", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:10:04.1562", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:10:04.1562", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:10:04.1562", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:10:04.1562", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:10:04.1562", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 11:10:04.1562", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 11:10:04.1562", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 11:10:04.1737", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:10:04.7399", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:10:04.7399", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 11:10:04.7399", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 11:10:04.7559", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:10:05.3140", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:10:05.3140", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 11:10:05.3140", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 11:10:05.3288", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:10:05.9624", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:10:05.9665", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:10:05.9665", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:10:05.9665", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:10:05.9665", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:10:05.9665", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:10:05.9665", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 11:10:05.9665", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 11:10:05.9665", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 11:10:05.9665", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 11:10:05.9665", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:10:05.9665", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:13:04.1643", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:13:04.1643", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 11:13:04.1643", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:13:04.1643", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 11:13:04.1643", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 11:13:04.1643", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:13:04.1643", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:13:04.1643", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:13:04.1643", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:13:04.1643", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:13:04.1643", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:13:04.1643", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:13:04.1643", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 11:13:04.1643", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 11:13:04.1643", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 11:13:04.1949", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:13:04.7194", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:13:04.7194", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 11:13:04.7194", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 11:13:04.7541", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:13:05.3221", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:13:05.3221", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 11:13:05.3221", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 11:13:05.3361", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:13:05.9162", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:13:05.9162", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:13:05.9162", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:13:05.9162", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:13:05.9162", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:13:05.9162", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:13:05.9162", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 11:13:05.9162", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 11:13:05.9162", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 11:13:05.9162", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 11:13:05.9162", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:13:05.9162", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:16:04.1728", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:16:04.1728", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 11:16:04.1808", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:16:04.1808", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 11:16:04.1808", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 11:16:04.1808", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:16:04.1808", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:16:04.1808", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:16:04.1808", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:16:04.1808", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:16:04.1808", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:16:04.1808", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:16:04.1808", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 11:16:04.1808", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 11:16:04.1808", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 11:16:04.1957", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:16:04.7174", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:16:04.7174", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 11:16:04.7174", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 11:16:04.7338", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:16:05.2871", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:16:05.2871", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 11:16:05.2871", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 11:16:05.3005", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:16:05.8872", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:16:05.8872", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:16:05.8872", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:16:05.8872", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:16:05.8872", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:16:05.8872", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:16:05.8872", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 11:16:05.8872", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 11:16:05.8937", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 11:16:05.8937", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 11:16:05.8937", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:16:05.8937", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:19:04.1405", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:19:04.1405", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 11:19:04.1405", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:19:04.1405", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 11:19:04.1405", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 11:19:04.1405", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:19:04.1405", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:19:04.1405", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:19:04.1405", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:19:04.1405", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:19:04.1405", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:19:04.1405", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:19:04.1405", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 11:19:04.1405", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 11:19:04.1405", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 11:19:04.1638", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:19:04.6898", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:19:04.6898", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 11:19:04.6898", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 11:19:04.7041", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:19:05.2651", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:19:05.2689", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 11:19:05.2689", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 11:19:05.2689", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:19:05.8678", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:19:05.8678", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:19:05.8678", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:19:05.8678", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:19:05.8678", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:19:05.8678", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:19:05.8678", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 11:19:05.8678", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 11:19:05.8753", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 11:19:05.8753", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 11:19:05.8753", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:19:05.8753", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:22:04.2055", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:22:04.2055", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 11:22:04.2055", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:22:04.2055", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 11:22:04.2055", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 11:22:04.2055", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:22:04.2055", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:22:04.2055", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:22:04.2055", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:22:04.2055", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:22:04.2055", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:22:04.2055", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:22:04.2055", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 11:22:04.2164", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 11:22:04.2164", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 11:22:04.2318", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:22:04.7557", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:22:04.7557", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 11:22:04.7557", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 11:22:04.7707", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:22:05.3189", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:22:05.3189", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 11:22:05.3189", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 11:22:05.3357", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:22:05.9431", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:22:05.9431", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:22:05.9431", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:22:05.9431", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:22:05.9431", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:22:05.9431", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:22:05.9431", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 11:22:05.9431", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 11:22:05.9507", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 11:22:05.9507", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 11:22:05.9507", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:22:05.9507", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:48.9249", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:48.9249", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18642\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:24:48.9249", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:48.9249", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:48.9249", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00022#" } { "timestamp": "2026-03-08 11:24:48.9311", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00022" } { "timestamp": "2026-03-08 11:24:48.9311", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:48.9311", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:48.9311", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:48.9311", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:48.9311", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:49.0745", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00022\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624928,\"createdOn\":\"2026-03-08T11:24:49.073Z\",\"updatedOn\":\"2026-03-08T11:24:49.073Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:49.0745", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:49.0745", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:49.0745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:49.0745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:49.0745", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00022\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:49.1697", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:49.1697", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:49.1697", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:49.1697", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:49.1697", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:49.1697", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18646\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TC-\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:24:49.1697", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:49.1697", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:49.1697", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TC-\/25\/00011#" } { "timestamp": "2026-03-08 11:24:49.1697", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TC-\/25\/00011" } { "timestamp": "2026-03-08 11:24:49.1833", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:49.1833", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:49.1833", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:49.1833", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:49.1833", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:49.2731", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TC-\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TC-\/25\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624930,\"createdOn\":\"2026-03-08T11:24:49.273Z\",\"updatedOn\":\"2026-03-08T11:24:49.273Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:49.2731", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:49.2731", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:49.2731", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:49.2820", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:49.2820", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TC-\/25\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:49.3682", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:49.3682", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:49.3682", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:49.3705", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:49.3705", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:49.3705", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:24:49.3705", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:49.3705", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:49.3705", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00005#" } { "timestamp": "2026-03-08 11:24:49.3705", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00005" } { "timestamp": "2026-03-08 11:24:49.3840", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:49.3840", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:49.3840", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:49.3840", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:49.3840", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:49.4804", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624932,\"createdOn\":\"2026-03-08T11:24:49.479Z\",\"updatedOn\":\"2026-03-08T11:24:49.479Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:49.4804", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:49.4804", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:49.4804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:49.4952", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:49.4952", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:49.5848", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:49.5848", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:49.5848", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:49.5848", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:49.5885", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:49.5885", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18692\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:24:49.5885", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:49.5885", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:49.5885", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00029#" } { "timestamp": "2026-03-08 11:24:49.5885", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00029" } { "timestamp": "2026-03-08 11:24:49.6084", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:49.6084", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:49.6084", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:49.6084", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:49.6084", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:49.6979", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624934,\"createdOn\":\"2026-03-08T11:24:49.697Z\",\"updatedOn\":\"2026-03-08T11:24:49.697Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:49.6979", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:49.6979", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:49.6979", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:49.6979", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:49.6979", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:49.7994", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:49.7994", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:49.7994", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:49.7994", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:49.7994", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:49.7994", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18710\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:24:49.8066", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:49.8066", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:49.8066", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00009#" } { "timestamp": "2026-03-08 11:24:49.8066", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00009" } { "timestamp": "2026-03-08 11:24:49.8066", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:49.8066", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:49.8066", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:49.8066", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:49.8066", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:49.9062", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00009\\n
\\n Description:<\/b> Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624936,\"createdOn\":\"2026-03-08T11:24:49.906Z\",\"updatedOn\":\"2026-03-08T11:24:49.906Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:49.9062", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:49.9062", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:49.9062", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:49.9180", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:49.9180", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00009\"},{\"type\":\"text\",\"text\":\"Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:50.0048", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:50.0048", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:50.0093", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:50.0093", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:50.0093", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:50.0093", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18766\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:24:50.0093", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:50.0093", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:50.0093", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00007#" } { "timestamp": "2026-03-08 11:24:50.0093", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00007" } { "timestamp": "2026-03-08 11:24:50.0307", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:50.0307", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:50.0307", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:50.0307", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:50.0307", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:50.1185", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624938,\"createdOn\":\"2026-03-08T11:24:50.119Z\",\"updatedOn\":\"2026-03-08T11:24:50.119Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:50.1185", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:50.1185", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:50.1185", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:50.1185", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:50.1185", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:50.2146", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:50.2146", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:50.2146", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:50.2146", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:50.2146", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:50.2146", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18835\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00027\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:24:50.2146", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:50.2146", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:50.2146", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00027#" } { "timestamp": "2026-03-08 11:24:50.2146", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00027" } { "timestamp": "2026-03-08 11:24:50.2331", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:50.2331", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:50.2331", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:50.2331", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:50.2331", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:50.3193", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00027\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00027\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624940,\"createdOn\":\"2026-03-08T11:24:50.321Z\",\"updatedOn\":\"2026-03-08T11:24:50.321Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:50.3193", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:50.3193", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:50.3193", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:50.3356", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:50.3356", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00027\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:50.4212", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:50.4212", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:50.4212", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:50.4212", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:50.4212", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:50.4212", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18839\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:24:50.4386", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:50.4386", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:50.4386", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00028#" } { "timestamp": "2026-03-08 11:24:50.4386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00028" } { "timestamp": "2026-03-08 11:24:50.4486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:50.4486", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:50.4486", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:50.4486", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:50.4486", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:50.5361", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624942,\"createdOn\":\"2026-03-08T11:24:50.536Z\",\"updatedOn\":\"2026-03-08T11:24:50.536Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:50.5361", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:50.5361", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:50.5361", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:50.5532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:50.5532", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:50.6413", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:50.6413", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:50.6413", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:50.6413", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:50.6413", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:50.6413", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18861\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:24:50.6574", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:50.6574", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:50.6574", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00021#" } { "timestamp": "2026-03-08 11:24:50.6574", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00021" } { "timestamp": "2026-03-08 11:24:50.6685", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:50.6685", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:50.6685", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:50.6685", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:50.6685", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:50.7756", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624944,\"createdOn\":\"2026-03-08T11:24:50.775Z\",\"updatedOn\":\"2026-03-08T11:24:50.775Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:50.7756", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:50.7756", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:50.7756", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:50.7950", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:50.7950", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:50.8833", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:50.8833", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:50.8833", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:50.8844", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:50.8844", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:50.8844", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18886\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:24:50.8844", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:50.8844", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:50.8844", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00034#" } { "timestamp": "2026-03-08 11:24:50.8844", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00034" } { "timestamp": "2026-03-08 11:24:50.9009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 11:24:50.9009", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:50.9009", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:50.9009", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:50.9009", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:50.9918", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00034\\n
\\n Description:<\/b> safety\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624946,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:24:50.991Z\",\"updatedOn\":\"2026-03-08T11:24:50.991Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:50.9918", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:50.9935", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:50.9935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 11:24:50.9935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 11:24:50.9935", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00034\"},{\"type\":\"text\",\"text\":\"safety\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:51.0992", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:51.0992", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 11:24:51.0992", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:51.0992", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:51.0992", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:51.0992", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:24:51.1104", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:51.1104", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:51.1104", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00001#" } { "timestamp": "2026-03-08 11:24:51.1104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00001" } { "timestamp": "2026-03-08 11:24:51.1216", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 11:24:51.1216", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:51.1216", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:51.1216", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:51.1216", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:51.2093", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624948,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:24:51.210Z\",\"updatedOn\":\"2026-03-08T11:24:51.210Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:51.2093", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:51.2093", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:51.2093", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 11:24:51.2198", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 11:24:51.2198", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:51.3068", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:51.3068", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 11:24:51.3068", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:51.3068", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:51.3068", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:51.3068", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18925\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00035\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:24:51.3068", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:51.3068", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:51.3068", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00035#" } { "timestamp": "2026-03-08 11:24:51.3068", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00035" } { "timestamp": "2026-03-08 11:24:51.3224", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:51.3224", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:51.3224", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:51.3224", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:51.3224", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:51.4071", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00035\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00035\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624950,\"createdOn\":\"2026-03-08T11:24:51.409Z\",\"updatedOn\":\"2026-03-08T11:24:51.409Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:51.4071", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:51.4071", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:51.4071", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:51.4233", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:51.4233", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00035\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:51.5122", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:51.5122", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:51.5122", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:51.5122", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:51.5122", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:51.5122", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19057\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00041\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:24:51.5122", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:51.5122", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:51.5122", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00041#" } { "timestamp": "2026-03-08 11:24:51.5122", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00041" } { "timestamp": "2026-03-08 11:24:51.5323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:51.5323", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:51.5323", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:51.5323", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:51.5323", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:51.6190", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00041\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00041\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624952,\"createdOn\":\"2026-03-08T11:24:51.619Z\",\"updatedOn\":\"2026-03-08T11:24:51.619Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:51.6190", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:51.6190", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:51.6190", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:51.6386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:51.6386", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00041\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:51.7249", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:51.7249", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:51.7249", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:51.7249", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:51.7249", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:51.7280", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19066\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00044\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:24:51.7280", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:51.7280", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:51.7280", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00044#" } { "timestamp": "2026-03-08 11:24:51.7280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00044" } { "timestamp": "2026-03-08 11:24:51.7438", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:51.7438", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:51.7438", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:51.7438", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:51.7438", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:51.8311", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00044\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00044\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624954,\"createdOn\":\"2026-03-08T11:24:51.831Z\",\"updatedOn\":\"2026-03-08T11:24:51.831Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:51.8311", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:51.8311", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:51.8311", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:51.8454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:51.8454", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00044\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:51.9293", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:51.9293", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:51.9342", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:51.9342", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:51.9342", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:51.9342", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19074\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:24:51.9342", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:51.9342", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:51.9342", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00048#" } { "timestamp": "2026-03-08 11:24:51.9342", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00048" } { "timestamp": "2026-03-08 11:24:51.9488", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:51.9488", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:51.9488", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:51.9488", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:51.9488", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:52.0297", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624956,\"createdOn\":\"2026-03-08T11:24:52.036Z\",\"updatedOn\":\"2026-03-08T11:24:52.036Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:52.0297", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:52.0297", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:52.0297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:52.0585", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:52.0585", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:52.1461", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:52.1461", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:52.1461", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:52.1461", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:52.1505", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:52.1505", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:24:52.1505", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:52.1505", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:52.1505", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00002#" } { "timestamp": "2026-03-08 11:24:52.1505", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00002" } { "timestamp": "2026-03-08 11:24:52.1681", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:52.1681", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:52.1681", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:52.1681", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:52.1681", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:52.2511", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> dhruv pahadia\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624958,\"createdOn\":\"2026-03-08T11:24:52.255Z\",\"updatedOn\":\"2026-03-08T11:24:52.255Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:52.2511", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:52.2511", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:52.2511", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:52.2648", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:52.2648", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"dhruv pahadia\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:52.3529", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:52.3529", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:52.3529", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:52.3529", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:52.3529", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:52.3529", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19092\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:24:52.3529", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:52.3529", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:52.3529", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00001#" } { "timestamp": "2026-03-08 11:24:52.3529", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00001" } { "timestamp": "2026-03-08 11:24:52.3745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:52.3745", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:52.3745", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:52.3745", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:52.3745", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:52.4626", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tick-cat-without-checklist\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624960,\"createdOn\":\"2026-03-08T11:24:52.462Z\",\"updatedOn\":\"2026-03-08T11:24:52.462Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:52.4626", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:52.4626", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:52.4626", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:52.4792", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:52.4792", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tick-cat-without-checklist\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:52.5665", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:52.5665", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:52.5665", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:52.5665", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:52.5665", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:52.5665", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19108\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:24:52.5781", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:52.5781", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:52.5781", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00004#" } { "timestamp": "2026-03-08 11:24:52.5781", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00004" } { "timestamp": "2026-03-08 11:24:52.5909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:52.5909", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:52.5909", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:52.5909", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:52.5909", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:52.6761", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00004\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624962,\"createdOn\":\"2026-03-08T11:24:52.677Z\",\"updatedOn\":\"2026-03-08T11:24:52.677Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:52.6761", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:52.6761", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:52.6761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:52.6875", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:52.6875", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00004\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:52.7767", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:52.7767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:52.7767", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:52.7767", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:52.7767", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:52.7767", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19110\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:24:52.7767", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:52.7767", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:52.7767", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00006#" } { "timestamp": "2026-03-08 11:24:52.7767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00006" } { "timestamp": "2026-03-08 11:24:52.7960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:52.7960", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:52.7960", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:52.7960", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:52.7960", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:52.8841", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624964,\"createdOn\":\"2026-03-08T11:24:52.884Z\",\"updatedOn\":\"2026-03-08T11:24:52.884Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:52.8841", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:52.8841", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:52.8841", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:52.8841", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:52.8841", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:52.9806", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:52.9806", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:52.9806", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:52.9806", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:52.9806", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:52.9806", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:24:52.9806", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:52.9806", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:52.9806", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00007#" } { "timestamp": "2026-03-08 11:24:52.9806", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00007" } { "timestamp": "2026-03-08 11:24:53.0004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:53.0004", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:53.0004", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:53.0004", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:53.0004", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:53.0813", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624966,\"createdOn\":\"2026-03-08T11:24:53.088Z\",\"updatedOn\":\"2026-03-08T11:24:53.088Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:53.0813", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:53.0813", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:53.0813", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:53.1011", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:53.1011", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:53.1864", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:53.1864", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:53.1864", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:53.1864", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:53.1864", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:53.1864", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21204\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:24:53.1864", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:53.1864", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:53.1864", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00048#" } { "timestamp": "2026-03-08 11:24:53.1864", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00048" } { "timestamp": "2026-03-08 11:24:53.2056", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:53.2056", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:53.2056", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:53.2056", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:53.2056", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:53.2941", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624968,\"createdOn\":\"2026-03-08T11:24:53.294Z\",\"updatedOn\":\"2026-03-08T11:24:53.294Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:53.2941", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:53.2941", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:53.2941", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:53.3085", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:53.3085", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:53.3950", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:53.3950", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:53.3950", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:53.3950", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:53.3950", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:53.3950", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48031\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:24:53.4018", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:53.4018", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:53.4018", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00022#" } { "timestamp": "2026-03-08 11:24:53.4018", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00022" } { "timestamp": "2026-03-08 11:24:53.4018", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 11:24:53.4018", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:53.4018", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:53.4018", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:53.4018", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:53.5004", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00022\\n
\\n Description:<\/b> Testing\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624970,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:24:53.500Z\",\"updatedOn\":\"2026-03-08T11:24:53.500Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:53.5004", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:53.5004", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:53.5004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 11:24:53.5190", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 11:24:53.5190", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00022\"},{\"type\":\"text\",\"text\":\"Testing\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:53.6068", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:53.6068", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 11:24:53.6068", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:53.6068", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:53.6068", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:53.6068", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22333\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:24:53.6208", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:53.6208", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:53.6208", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00004#" } { "timestamp": "2026-03-08 11:24:53.6208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00004" } { "timestamp": "2026-03-08 11:24:53.6208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:53.6208", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:53.6208", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:53.6208", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:53.6208", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:53.7184", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00004\\n
\\n Description:<\/b> EWD\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624972,\"createdOn\":\"2026-03-08T11:24:53.720Z\",\"updatedOn\":\"2026-03-08T11:24:53.720Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:53.7184", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:53.7184", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:53.7184", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:53.7335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:53.7335", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00004\"},{\"type\":\"text\",\"text\":\"EWD\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:53.8254", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:53.8254", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:53.8254", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:53.8254", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:53.8254", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:53.8254", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21889\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00062\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:24:53.8254", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:53.8254", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:53.8254", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00062#" } { "timestamp": "2026-03-08 11:24:53.8254", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00062" } { "timestamp": "2026-03-08 11:24:53.8420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:53.8420", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:53.8420", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:53.8420", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:53.8420", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:53.9285", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00062\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00062\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624974,\"createdOn\":\"2026-03-08T11:24:53.930Z\",\"updatedOn\":\"2026-03-08T11:24:53.930Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:53.9285", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:53.9316", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:53.9316", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:53.9316", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:53.9469", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00062\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:54.0335", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:54.0335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:54.0335", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:54.0335", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:54.0335", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:54.0335", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21867\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00217\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:24:54.0456", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:54.0456", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:54.0456", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00217#" } { "timestamp": "2026-03-08 11:24:54.0456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00217" } { "timestamp": "2026-03-08 11:24:54.0566", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:54.0566", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:54.0566", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:54.0566", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:54.0566", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:54.1446", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00217\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00217\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624976,\"createdOn\":\"2026-03-08T11:24:54.144Z\",\"updatedOn\":\"2026-03-08T11:24:54.144Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:54.1446", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:54.1446", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:54.1446", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:54.1552", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:54.1552", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00217\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:54.2487", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:54.2487", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:54.2487", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:54.2487", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:54.2487", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:54.2487", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21795\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00201\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:24:54.2487", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:54.2487", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:54.2487", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00201#" } { "timestamp": "2026-03-08 11:24:54.2487", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00201" } { "timestamp": "2026-03-08 11:24:54.2658", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:54.2658", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:54.2658", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:54.2658", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:54.2658", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:54.3490", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00201\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00201\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624978,\"createdOn\":\"2026-03-08T11:24:54.353Z\",\"updatedOn\":\"2026-03-08T11:24:54.353Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:54.3542", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:54.3542", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:54.3542", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:54.3696", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:54.3696", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00201\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:54.4613", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:54.4613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:54.4613", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:54.4613", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:54.4633", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:54.4633", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00200\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:24:54.4633", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:54.4633", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:54.4633", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00200#" } { "timestamp": "2026-03-08 11:24:54.4633", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00200" } { "timestamp": "2026-03-08 11:24:54.4633", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:54.4633", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:54.4633", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:54.4778", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:54.4778", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:54.5625", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00200\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00200\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624980,\"createdOn\":\"2026-03-08T11:24:54.565Z\",\"updatedOn\":\"2026-03-08T11:24:54.565Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:54.5625", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:54.5625", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:54.5625", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:54.5798", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:54.5798", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00200\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:54.6618", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:54.6618", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:54.6618", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:54.6618", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:54.6720", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:54.6720", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21757\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:24:54.6814", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:54.6814", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:54.6814", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/25\/00002#" } { "timestamp": "2026-03-08 11:24:54.6814", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/25\/00002" } { "timestamp": "2026-03-08 11:24:54.6814", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:54.6814", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:54.6814", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:54.6814", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:54.6814", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:54.7808", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624982,\"createdOn\":\"2026-03-08T11:24:54.780Z\",\"updatedOn\":\"2026-03-08T11:24:54.780Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:54.7808", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:54.7808", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:54.7808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:54.7964", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:54.7964", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:54.8816", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:54.8816", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:54.8853", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:54.8853", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:54.8853", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:54.8853", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21729\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00176\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:24:54.8853", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:54.8853", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:54.8853", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00176#" } { "timestamp": "2026-03-08 11:24:54.8853", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00176" } { "timestamp": "2026-03-08 11:24:54.9036", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:54.9036", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:54.9036", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:54.9036", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:54.9036", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:54.9884", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00176\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00176\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624984,\"createdOn\":\"2026-03-08T11:24:54.991Z\",\"updatedOn\":\"2026-03-08T11:24:54.991Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:54.9884", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:54.9884", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:54.9884", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:55.0058", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:55.0058", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00176\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:55.0891", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:55.0891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:55.0891", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:55.0891", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:24:55.0891", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:24:55.0891", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21723\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00050\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:24:55.0891", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:24:55.0891", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:55.0891", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00050#" } { "timestamp": "2026-03-08 11:24:55.0891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00050" } { "timestamp": "2026-03-08 11:24:55.1112", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:24:55.1112", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:24:55.1112", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:24:55.1112", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:24:55.1112", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:24:55.1981", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00050\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00050\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624986,\"createdOn\":\"2026-03-08T11:24:55.200Z\",\"updatedOn\":\"2026-03-08T11:24:55.200Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:24:55.1981", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:24:55.1981", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:24:55.1981", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:24:55.2139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:24:55.2139", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00050\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:24:55.3011", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:24:55.3011", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:24:55.3011", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:24:55.3011", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:25:04.1646", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:25:04.1650", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 11:25:04.1650", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:25:04.1650", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 11:25:04.1650", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 11:25:04.1650", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:25:04.1650", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:25:04.1650", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:25:04.1650", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:25:04.1650", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:25:04.1650", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:25:04.1650", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:25:04.1650", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 11:25:04.1650", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 11:25:04.1650", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 11:25:04.1961", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:25:04.7117", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:25:04.7139", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 11:25:04.7139", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 11:25:04.7298", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:25:05.2565", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:25:05.2565", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 11:25:05.2608", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 11:25:05.2840", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:25:05.9012", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:25:05.9012", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:25:05.9012", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:25:05.9012", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:25:05.9012", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:25:05.9012", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:25:05.9012", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 11:25:05.9012", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 11:25:05.9012", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 11:25:05.9012", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 11:25:05.9012", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:25:05.9012", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:28:04.1856", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:28:04.1856", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 11:28:04.1944", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:28:04.1944", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 11:28:04.1944", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 11:28:04.1944", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:28:04.1944", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:28:04.1944", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:28:04.1944", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:28:04.1944", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:28:04.1944", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:28:04.1944", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:28:04.1944", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 11:28:04.1944", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 11:28:04.1944", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 11:28:04.2163", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:28:04.7333", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:28:04.7333", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 11:28:04.7333", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 11:28:04.7504", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:28:05.3115", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:28:05.3115", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 11:28:05.3273", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 11:28:05.3382", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:28:05.9263", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:28:05.9283", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:28:05.9283", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:28:05.9283", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:28:05.9283", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:28:05.9283", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:28:05.9283", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 11:28:05.9283", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 11:28:05.9283", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 11:28:05.9283", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 11:28:05.9283", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:28:05.9283", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:02.6349", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:02.6349", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"843\"}]}" } { "timestamp": "2026-03-08 11:30:02.6349", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:02.6349", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:02.6537", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:02.6537", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:02.6537", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:02.6537", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:02.6537", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:02.7830", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00365\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00365
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:57 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624988,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:02.785Z\",\"updatedOn\":\"2026-03-08T11:30:02.785Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:02.7830", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:02.7830", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:02.7957", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:02.7957", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-08 11:30:02.7957", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00365\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:57 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/843?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:02.8830", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:02.8830", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:02.8830", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:02.8830", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:02.8830", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"844\"}]}" } { "timestamp": "2026-03-08 11:30:02.8830", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:02.8830", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:02.9018", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:02.9018", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:02.9018", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:02.9018", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:02.9018", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:02.9898", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00366\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00366
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:22:00 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624990,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:02.990Z\",\"updatedOn\":\"2026-03-08T11:30:02.990Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:02.9898", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:02.9898", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:03.0063", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:03.0063", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-08 11:30:03.0063", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00366\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:22:00 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/844?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:03.0954", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:03.0954", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:03.0954", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:03.0954", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:03.0954", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"845\"}]}" } { "timestamp": "2026-03-08 11:30:03.1005", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:03.1005", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:03.1005", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:03.1005", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:03.1005", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:03.1005", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:03.1005", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:03.1995", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00367\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00367
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:22:03 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624992,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:03.199Z\",\"updatedOn\":\"2026-03-08T11:30:03.199Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:03.1995", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:03.1995", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:03.2118", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:03.2118", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-08 11:30:03.2118", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00367\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:22:03 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/845?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:03.3002", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:03.3002", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:03.3002", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:03.3002", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:03.3002", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1197\"}]}" } { "timestamp": "2026-03-08 11:30:03.3070", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:03.3070", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:03.3169", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:03.3169", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:03.3169", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:03.3169", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:03.3169", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:03.4014", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00521\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00521
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 30-Dec-2025 01:55:58 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> NA\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624994,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:03.405Z\",\"updatedOn\":\"2026-03-08T11:30:03.405Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:03.4014", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:03.4014", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:03.4165", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:03.4165", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-08 11:30:03.4165", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00521\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"30-Dec-2025 01:55:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1197?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:03.5248", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:03.5248", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:03.5248", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:03.5248", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:03.5248", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1482\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1039\"}]}" } { "timestamp": "2026-03-08 11:30:03.5248", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:03.5248", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:03.5436", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:03.5436", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:03.5436", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:03.5436", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:03.5436", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:03.6399", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"kumarsamarjeet.19@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00480\",\"text\":null,\"html\":\"

Dear Kumar Samarjeet,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00480
\\n Reported By:<\/strong> Shreya V
\\n Date & Time:<\/strong> 26-Nov-2025 11:38:15 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> tedt\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624996,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:03.639Z\",\"updatedOn\":\"2026-03-08T11:30:03.639Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:03.6399", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:03.6399", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:03.6509", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:03.6509", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1482" } { "timestamp": "2026-03-08 11:30:03.6509", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918249683426\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00480\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"26-Nov-2025 11:38:15 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tedtLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1039?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:03.7466", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:03.7466", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:03.7466", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:03.7466", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:03.7466", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"794\"}]}" } { "timestamp": "2026-03-08 11:30:03.7575", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:03.7575", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:03.7575", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:03.7575", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:03.7575", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:03.7575", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:03.7692", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:03.8586", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00316\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00316
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 30-Oct-2025 11:57:40 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: Hyderabad, Andhra Pradesh
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":624998,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:03.857Z\",\"updatedOn\":\"2026-03-08T11:30:03.857Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:03.8586", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:03.8586", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:03.8732", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:03.8732", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-08 11:30:03.8732", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00316\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"30-Oct-2025 11:57:40 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: Hyderabad, Andhra Pradesh\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/794?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:03.9591", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:03.9591", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:03.9591", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:03.9591", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:03.9591", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"797\"}]}" } { "timestamp": "2026-03-08 11:30:03.9748", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:03.9748", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:03.9748", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:03.9748", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:03.9748", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:03.9748", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:03.9748", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:04.1005", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00319\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00319
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 30-Oct-2025 11:58:37 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> test\\nLocation: Delhi
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625000,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:04.096Z\",\"updatedOn\":\"2026-03-08T11:30:04.096Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:04.1005", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:04.1005", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:04.1157", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:04.1157", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-08 11:30:04.1157", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00319\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"30-Oct-2025 11:58:37 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testLocation: Delhi\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/797?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:04.2026", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:04.2026", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:04.2026", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:04.2066", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:04.2066", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"804\"}]}" } { "timestamp": "2026-03-08 11:30:04.2066", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:04.2066", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:04.2066", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:04.2066", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:04.2066", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:04.2066", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:04.2066", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:04.3046", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00326\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00326
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:01:20 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Had a bruise on ear\\nLocation: Hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625002,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:04.308Z\",\"updatedOn\":\"2026-03-08T11:30:04.308Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:04.3046", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:04.3046", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:04.3213", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:04.3213", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-08 11:30:04.3213", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00326\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:01:20 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Had a bruise on earLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/804?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:04.4094", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:04.4094", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:04.4094", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:04.4109", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:04.4109", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"812\"}]}" } { "timestamp": "2026-03-08 11:30:04.4109", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:04.4109", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:04.4284", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:04.4284", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:04.4284", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:04.4284", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:04.4284", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:04.5174", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00334\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00334
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:05:16 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: T3F10
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625004,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:04.517Z\",\"updatedOn\":\"2026-03-08T11:30:04.517Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:04.5174", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:04.5174", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:04.5267", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:04.5267", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-08 11:30:04.5267", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00334\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:05:16 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: T3F10\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/812?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:04.6153", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:04.6153", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:04.6153", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:04.6153", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:04.6153", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1305\"}]}" } { "timestamp": "2026-03-08 11:30:04.6153", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:04.6153", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:04.6333", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:04.6333", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:04.6333", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:04.6333", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:04.6333", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:04.7202", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00007\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00007
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 06-Jan-2026 09:37:53 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> NA\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625006,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:04.721Z\",\"updatedOn\":\"2026-03-08T11:30:04.721Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:04.7202", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:04.7202", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:04.7353", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:04.7353", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-08 11:30:04.7353", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00007\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"06-Jan-2026 09:37:53 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1305?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:04.8234", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:04.8234", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:04.8234", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:04.8234", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:04.8234", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"811\"}]}" } { "timestamp": "2026-03-08 11:30:04.8346", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:04.8346", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:04.8346", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:04.8346", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:04.8346", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:04.8346", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:04.8346", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:04.9348", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00333\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00333
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:04:06 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625008,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:04.934Z\",\"updatedOn\":\"2026-03-08T11:30:04.934Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:04.9348", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:04.9348", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:04.9477", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:04.9477", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 11:30:04.9477", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00333\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:04:06 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/811?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:05.0357", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:05.0357", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:05.0357", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:05.0357", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:05.0357", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"813\"}]}" } { "timestamp": "2026-03-08 11:30:05.0357", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:05.0357", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:05.0583", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:05.0583", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:05.0583", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:05.0583", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:05.0583", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:05.1442", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00335\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00335
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:08:52 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Injury\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625010,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:05.148Z\",\"updatedOn\":\"2026-03-08T11:30:05.148Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:05.1442", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:05.1442", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:05.1649", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:05.1649", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 11:30:05.1649", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00335\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:08:52 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/813?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:05.2538", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:05.2538", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:05.2538", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:05.2538", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:05.2538", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"816\"}]}" } { "timestamp": "2026-03-08 11:30:05.2538", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:05.2538", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:05.2538", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:05.2538", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:05.2538", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:05.2538", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:05.2538", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:05.3553", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00338\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00338
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:10:30 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625012,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:05.354Z\",\"updatedOn\":\"2026-03-08T11:30:05.354Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:05.3553", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:05.3553", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:05.3693", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:05.3693", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 11:30:05.3693", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00338\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:10:30 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/816?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:05.4569", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:05.4569", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:05.4569", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:05.4569", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:05.4569", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"831\"}]}" } { "timestamp": "2026-03-08 11:30:05.4569", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:05.4569", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:05.4761", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:05.4761", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:05.4761", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:05.4761", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:05.4761", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:05.5642", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00353\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00353
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:43 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625014,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:05.564Z\",\"updatedOn\":\"2026-03-08T11:30:05.564Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:05.5642", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:05.5642", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:05.5742", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:05.5742", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 11:30:05.5742", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00353\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:43 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/831?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:05.6625", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:05.6625", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:05.6625", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:05.6625", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:05.6625", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"832\"}]}" } { "timestamp": "2026-03-08 11:30:05.6625", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:05.6625", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:05.6836", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:05.6836", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:05.6836", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:05.6836", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:05.6836", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:05.7720", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00354\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00354
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:46 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625016,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:05.771Z\",\"updatedOn\":\"2026-03-08T11:30:05.771Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:05.7720", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:05.7720", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:05.7720", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:05.7720", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 11:30:05.7720", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00354\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:46 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/832?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:05.8720", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:05.8720", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:05.8720", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:05.8720", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:05.8720", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"833\"}]}" } { "timestamp": "2026-03-08 11:30:05.8806", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:05.8806", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:05.8806", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:05.8806", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:05.8806", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:05.8806", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:05.8806", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:05.9784", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00355\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00355
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:49 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625018,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:05.980Z\",\"updatedOn\":\"2026-03-08T11:30:05.980Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:05.9784", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:05.9784", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:05.9897", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:05.9897", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 11:30:05.9897", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00355\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:49 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/833?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:06.0835", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:06.0835", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:06.0835", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:06.0835", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:06.0835", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"834\"}]}" } { "timestamp": "2026-03-08 11:30:06.0835", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:06.0835", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:06.1051", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:06.1051", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:06.1051", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:06.1051", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:06.1051", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:06.1968", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00356\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00356
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:52 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625020,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:06.202Z\",\"updatedOn\":\"2026-03-08T11:30:06.202Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:06.1968", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:06.1968", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:06.2167", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:06.2167", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 11:30:06.2167", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00356\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:52 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/834?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:06.3044", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:06.3044", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:06.3044", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:06.3044", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:06.3044", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"836\"}]}" } { "timestamp": "2026-03-08 11:30:06.3044", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:06.3044", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:06.3209", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:06.3209", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:06.3209", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:06.3209", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:06.3209", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:06.4086", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00358\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00358
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:57 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625022,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:06.409Z\",\"updatedOn\":\"2026-03-08T11:30:06.409Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:06.4086", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:06.4112", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:06.4259", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:06.4259", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 11:30:06.4259", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00358\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:57 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/836?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:06.5157", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:06.5157", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:06.5157", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:06.5157", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:06.5157", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"837\"}]}" } { "timestamp": "2026-03-08 11:30:06.5215", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:06.5215", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:06.5215", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:06.5215", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:06.5215", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:06.5215", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:06.5215", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:06.6187", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00359\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00359
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:59 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625024,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:06.620Z\",\"updatedOn\":\"2026-03-08T11:30:06.620Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:06.6187", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:06.6187", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:06.6335", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:06.6335", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 11:30:06.6335", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00359\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:59 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/837?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:06.7229", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:06.7229", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:06.7229", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:06.7229", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:06.7229", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"838\"}]}" } { "timestamp": "2026-03-08 11:30:06.7229", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:06.7229", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:06.7400", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:06.7400", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:06.7400", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:06.7400", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:06.7400", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:06.8289", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00360\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00360
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:02 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625026,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:06.829Z\",\"updatedOn\":\"2026-03-08T11:30:06.829Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:06.8289", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:06.8289", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:06.8487", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:06.8487", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 11:30:06.8487", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00360\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:02 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/838?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:06.9395", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:06.9395", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:06.9395", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:06.9409", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:06.9409", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"839\"}]}" } { "timestamp": "2026-03-08 11:30:06.9409", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:06.9409", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:06.9610", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:06.9610", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:06.9610", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:06.9610", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:06.9610", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:07.0562", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00361\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00361
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:05 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625028,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:07.055Z\",\"updatedOn\":\"2026-03-08T11:30:07.055Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:07.0562", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:07.0562", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:07.0562", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:07.0562", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 11:30:07.0562", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00361\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:05 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/839?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:07.1520", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:07.1520", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:07.1520", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:07.1520", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:07.1520", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"840\"}]}" } { "timestamp": "2026-03-08 11:30:07.1596", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:07.1596", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:07.1596", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:07.1596", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:07.1596", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:07.1596", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:07.1596", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:07.2635", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00362\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00362
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:08 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625030,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:07.261Z\",\"updatedOn\":\"2026-03-08T11:30:07.261Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:07.2635", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:07.2635", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:07.2761", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:07.2761", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 11:30:07.2761", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00362\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:08 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/840?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:07.3638", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:07.3638", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:07.3638", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:07.3638", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:07.3638", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"841\"}]}" } { "timestamp": "2026-03-08 11:30:07.3638", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:07.3638", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:07.3638", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:07.3638", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:07.3638", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:07.3638", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:07.3788", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:07.4802", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00363\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00363
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:11 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625032,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:07.479Z\",\"updatedOn\":\"2026-03-08T11:30:07.479Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:07.4802", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:07.4802", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:07.4966", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:07.4966", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 11:30:07.4966", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00363\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:11 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/841?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:07.5949", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:07.5949", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:07.5949", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:07.5949", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:07.5949", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"842\"}]}" } { "timestamp": "2026-03-08 11:30:07.6041", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:07.6041", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:07.6143", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:07.6143", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:07.6143", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:07.6143", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:07.6143", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:07.7028", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00364\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00364
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:14 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625034,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:07.702Z\",\"updatedOn\":\"2026-03-08T11:30:07.702Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:07.7028", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:07.7028", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:07.7138", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:07.7138", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 11:30:07.7138", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00364\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:14 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/842?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:07.7959", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:07.8032", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:07.8032", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:07.8032", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:07.8032", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"857\"}]}" } { "timestamp": "2026-03-08 11:30:07.8032", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:07.8032", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:07.8220", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:07.8220", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:07.8220", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:07.8220", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:07.8220", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:07.9081", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00376\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00376
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 06:01:58 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> hc\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625036,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:07.909Z\",\"updatedOn\":\"2026-03-08T11:30:07.909Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:07.9103", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:07.9103", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:07.9103", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:07.9103", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 11:30:07.9103", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00376\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 06:01:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/857?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:08.0049", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:08.0049", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:08.0049", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:08.0049", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:08.0049", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"858\"}]}" } { "timestamp": "2026-03-08 11:30:08.0214", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:08.0214", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:08.0214", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:08.0214", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:08.0214", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:08.0214", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:08.0214", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:08.1244", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00377\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00377
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 06:24:41 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> hc\\nLocation: Updated Health record
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625038,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:08.123Z\",\"updatedOn\":\"2026-03-08T11:30:08.123Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:08.1244", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:08.1244", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:08.1343", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:08.1343", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 11:30:08.1343", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00377\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 06:24:41 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: Updated Health record \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/858?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:08.2231", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:08.2231", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:08.2231", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:08.2231", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:08.2231", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"861\"}]}" } { "timestamp": "2026-03-08 11:30:08.2231", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:08.2231", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:08.2419", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:08.2419", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:08.2419", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:08.2419", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:08.2419", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:08.3294", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00380\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00380
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 04-Nov-2025 09:19:01 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> hc\\nLocation: Updated Health record - 3
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625040,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:08.329Z\",\"updatedOn\":\"2026-03-08T11:30:08.329Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:08.3294", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:08.3294", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:08.3402", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:08.3402", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 11:30:08.3402", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00380\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 09:19:01 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: Updated Health record - 3\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/861?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:08.4240", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:08.4240", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:08.4240", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:08.4288", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:08.4288", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"865\"}]}" } { "timestamp": "2026-03-08 11:30:08.4288", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:08.4288", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:08.4440", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:08.4440", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:08.4440", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:08.4440", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:08.4440", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:08.5318", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00384\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00384
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 11:05:50 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> bbbbbbbbbbbbbbbbbbbbbbbbbb\\nLocation: hyd
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625042,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:08.531Z\",\"updatedOn\":\"2026-03-08T11:30:08.531Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:08.5318", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:08.5318", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:08.5445", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:08.5445", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 11:30:08.5445", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00384\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 11:05:50 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"bbbbbbbbbbbbbbbbbbbbbbbbbbLocation: hyd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/865?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:08.6311", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:08.6311", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:08.6311", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:08.6311", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:08.6311", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"977\"}]}" } { "timestamp": "2026-03-08 11:30:08.6311", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:08.6311", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:08.6502", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:08.6502", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:08.6502", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:08.6502", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:08.6502", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:08.7347", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00449\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00449
\\n Reported By:<\/strong> Shreya Ved
\\n Date & Time:<\/strong> 15-Nov-2025 04:43:44 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> internal bleeding\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625044,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:08.737Z\",\"updatedOn\":\"2026-03-08T11:30:08.737Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:08.7347", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:08.7347", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:08.7522", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:08.7522", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 11:30:08.7522", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00449\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"15-Nov-2025 04:43:44 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"internal bleedingLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/977?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:08.8380", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:08.8380", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:08.8380", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:08.8380", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:08.8380", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1295\"}]}" } { "timestamp": "2026-03-08 11:30:08.8476", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:08.8476", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:08.8476", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:08.8476", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:08.8476", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:08.8476", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:08.8476", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:08.9474", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00004\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00004
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 05-Jan-2026 01:23:41 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> NA\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625046,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:08.947Z\",\"updatedOn\":\"2026-03-08T11:30:08.947Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:08.9474", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:08.9474", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:08.9626", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:08.9626", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 11:30:08.9626", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00004\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 01:23:41 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1295?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:09.0503", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:09.0503", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:09.0503", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:09.0503", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:09.0503", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1296\"}]}" } { "timestamp": "2026-03-08 11:30:09.0503", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:09.0503", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:09.0691", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:09.0691", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:09.0691", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:09.0691", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:09.0691", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:09.1518", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00005\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00005
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 05-Jan-2026 01:28:00 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Critical\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625048,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:09.157Z\",\"updatedOn\":\"2026-03-08T11:30:09.157Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:09.1518", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:09.1518", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:09.1687", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:09.1687", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 11:30:09.1687", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00005\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 01:28:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"CriticalLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1296?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:09.2566", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:09.2566", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:09.2566", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:09.2566", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:09.2566", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"805\"}]}" } { "timestamp": "2026-03-08 11:30:09.2566", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:09.2566", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:09.2702", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:09.2702", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:09.2702", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:09.2702", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:09.2702", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:09.3579", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00327\",\"text\":null,\"html\":\"

Dear DebrajTestUser6 Testt,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00327
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:01:31 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> INJURY DUE TO FALL\\nLocation: Hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625050,\"createdOn\":\"2026-03-08T11:30:09.358Z\",\"updatedOn\":\"2026-03-08T11:30:09.358Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:09.3579", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:09.3579", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:09.3686", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:09.3686", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" } { "timestamp": "2026-03-08 11:30:09.3686", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00327\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:01:31 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"INJURY DUE TO FALLLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/805?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:09.4551", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:09.4551", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:09.4551", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:09.4570", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:09.4570", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"806\"}]}" } { "timestamp": "2026-03-08 11:30:09.4570", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:09.4570", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:09.4782", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:09.4782", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:09.4782", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:09.4782", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:09.4782", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:09.5678", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00328\",\"text\":null,\"html\":\"

Dear DebrajTestUser6 Testt,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00328
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:02:00 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> INJURY DUE TO FALL\\nLocation: Hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625052,\"createdOn\":\"2026-03-08T11:30:09.567Z\",\"updatedOn\":\"2026-03-08T11:30:09.567Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:09.5678", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:09.5678", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:09.5678", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:09.5678", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" } { "timestamp": "2026-03-08 11:30:09.5678", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00328\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:02:00 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"INJURY DUE TO FALLLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/806?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:09.6627", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:09.6627", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:09.6627", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:09.6627", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:09.6627", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"809\"}]}" } { "timestamp": "2026-03-08 11:30:09.6627", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:09.6627", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:09.6819", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:09.6819", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:09.6819", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:09.6819", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:09.6819", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:09.7702", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00331\",\"text\":null,\"html\":\"

Dear DebrajTestUser6 Testt,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00331
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:03:34 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625054,\"createdOn\":\"2026-03-08T11:30:09.770Z\",\"updatedOn\":\"2026-03-08T11:30:09.770Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:09.7702", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:09.7702", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:09.7702", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:09.7702", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" } { "timestamp": "2026-03-08 11:30:09.7702", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00331\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:03:34 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/809?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:09.8650", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:09.8650", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:09.8650", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:09.8650", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:09.8650", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"814\"}]}" } { "timestamp": "2026-03-08 11:30:09.8650", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:09.8650", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:09.8806", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:09.8806", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:09.8806", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:09.8806", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:09.8806", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:09.9712", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00336\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00336
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:09:44 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625056,\"createdOn\":\"2026-03-08T11:30:09.970Z\",\"updatedOn\":\"2026-03-08T11:30:09.970Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:09.9724", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:09.9724", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:09.9892", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:09.9892", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 11:30:09.9892", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00336\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:09:44 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/814?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:10.0715", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:10.0715", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:10.0715", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:10.0715", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:10.0715", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"815\"}]}" } { "timestamp": "2026-03-08 11:30:10.0929", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:10.0929", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:10.1040", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:10.1040", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:10.1040", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:10.1040", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:10.1040", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:10.1950", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00337\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00337
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:09:58 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625058,\"createdOn\":\"2026-03-08T11:30:10.195Z\",\"updatedOn\":\"2026-03-08T11:30:10.195Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:10.1950", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:10.1950", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:10.2097", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:10.2097", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 11:30:10.2097", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00337\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:09:58 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/815?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:10.2925", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:10.2925", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:10.2925", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:10.2925", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:10.2925", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"817\"}]}" } { "timestamp": "2026-03-08 11:30:10.3023", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:10.3023", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:10.3023", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:10.3023", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:10.3023", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:10.3023", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:10.3023", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:10.3986", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00339\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00339
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:14 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625060,\"createdOn\":\"2026-03-08T11:30:10.398Z\",\"updatedOn\":\"2026-03-08T11:30:10.398Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:10.3986", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:10.3986", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:10.4102", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:10.4102", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 11:30:10.4102", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00339\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:14 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/817?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:10.4943", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:10.4943", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:10.4943", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:10.4943", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:10.4943", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"818\"}]}" } { "timestamp": "2026-03-08 11:30:10.5051", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:10.5051", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:10.5051", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:10.5051", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:10.5051", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:10.5051", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:10.5051", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:10.5989", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00340\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00340
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:17 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625062,\"createdOn\":\"2026-03-08T11:30:10.602Z\",\"updatedOn\":\"2026-03-08T11:30:10.602Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:10.5989", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:10.5989", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:10.6126", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:10.6126", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 11:30:10.6126", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00340\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:17 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/818?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:10.6997", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:10.6997", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:10.6997", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:10.6997", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:10.6997", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"819\"}]}" } { "timestamp": "2026-03-08 11:30:10.7064", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:10.7064", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:10.7064", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:10.7064", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:10.7064", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:10.7064", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:10.7064", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:10.8021", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00341\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00341
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:19 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625064,\"createdOn\":\"2026-03-08T11:30:10.803Z\",\"updatedOn\":\"2026-03-08T11:30:10.803Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:10.8021", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:10.8021", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:10.8165", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:10.8165", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 11:30:10.8165", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00341\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:19 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/819?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:10.9056", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:10.9056", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:10.9056", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:10.9056", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:10.9056", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"820\"}]}" } { "timestamp": "2026-03-08 11:30:10.9171", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:10.9171", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:10.9280", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:10.9280", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:10.9280", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:10.9280", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:10.9280", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:11.0258", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00342\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00342
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:22 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625066,\"createdOn\":\"2026-03-08T11:30:11.025Z\",\"updatedOn\":\"2026-03-08T11:30:11.025Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:11.0258", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:11.0258", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:11.0422", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:11.0422", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 11:30:11.0422", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00342\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:22 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/820?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:11.1378", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:11.1378", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:11.1378", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:11.1378", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:11.1378", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"821\"}]}" } { "timestamp": "2026-03-08 11:30:11.1502", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:11.1502", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:11.1607", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:11.1607", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:11.1607", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:11.1607", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:11.1607", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:11.2632", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00343\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00343
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:25 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625068,\"createdOn\":\"2026-03-08T11:30:11.265Z\",\"updatedOn\":\"2026-03-08T11:30:11.265Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:11.2632", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:11.2632", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:11.2811", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:11.2811", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 11:30:11.2811", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00343\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:25 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/821?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:11.3772", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:11.3792", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:11.3792", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:11.3792", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:11.3792", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"822\"}]}" } { "timestamp": "2026-03-08 11:30:11.3792", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:11.3792", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:11.3962", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:11.3962", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:11.3962", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:11.3962", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:11.3962", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:11.4851", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00344\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00344
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:27 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625070,\"createdOn\":\"2026-03-08T11:30:11.485Z\",\"updatedOn\":\"2026-03-08T11:30:11.485Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:11.4851", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:11.4851", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:11.4978", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:11.4978", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 11:30:11.4978", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00344\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:27 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/822?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:11.5828", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:11.5828", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:11.5828", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:11.5828", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:11.5828", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"823\"}]}" } { "timestamp": "2026-03-08 11:30:11.5828", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:11.5828", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:11.6033", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:11.6033", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:11.6033", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:11.6033", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:11.6033", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:11.6897", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00345\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00345
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:30 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625072,\"createdOn\":\"2026-03-08T11:30:11.690Z\",\"updatedOn\":\"2026-03-08T11:30:11.690Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:11.6897", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:11.6897", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:11.6988", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:11.6988", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 11:30:11.6988", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00345\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:30 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/823?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:11.7893", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:11.7893", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:11.7893", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:11.7893", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:11.7893", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"824\"}]}" } { "timestamp": "2026-03-08 11:30:11.7893", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:11.7893", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:11.8081", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:11.8081", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:11.8081", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:11.8081", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:11.8081", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:11.8945", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00346\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00346
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:33 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625074,\"createdOn\":\"2026-03-08T11:30:11.896Z\",\"updatedOn\":\"2026-03-08T11:30:11.896Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:11.8945", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:11.8945", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:11.9116", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:11.9116", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 11:30:11.9116", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00346\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:33 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/824?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:11.9988", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:11.9988", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:11.9988", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:11.9988", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:11.9988", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"825\"}]}" } { "timestamp": "2026-03-08 11:30:12.0077", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:12.0077", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:12.0077", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:12.0077", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:12.0077", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:12.0077", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:12.0077", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:12.1050", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00347\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00347
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:36 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625076,\"createdOn\":\"2026-03-08T11:30:12.105Z\",\"updatedOn\":\"2026-03-08T11:30:12.105Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:12.1050", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:12.1050", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:12.1144", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:12.1144", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 11:30:12.1144", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00347\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:36 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/825?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:12.2023", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:12.2023", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:12.2023", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:12.2069", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:12.2069", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"826\"}]}" } { "timestamp": "2026-03-08 11:30:12.2069", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:12.2069", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:12.2235", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:12.2235", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:12.2235", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:12.2235", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:12.2235", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:12.3099", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00348\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00348
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:38 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625078,\"createdOn\":\"2026-03-08T11:30:12.311Z\",\"updatedOn\":\"2026-03-08T11:30:12.311Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:12.3099", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:12.3099", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:12.3239", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:12.3239", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 11:30:12.3239", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00348\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:38 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/826?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:12.4115", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:12.4115", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:12.4115", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:12.4115", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:12.4115", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"828\"}]}" } { "timestamp": "2026-03-08 11:30:12.4115", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:12.4115", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:12.4262", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:12.4262", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:12.4262", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:12.4262", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:12.4262", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:12.5141", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00350\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00350
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:44 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625080,\"createdOn\":\"2026-03-08T11:30:12.514Z\",\"updatedOn\":\"2026-03-08T11:30:12.514Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:12.5141", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:12.5141", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:12.5299", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:12.5299", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 11:30:12.5299", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00350\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:44 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/828?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:12.6129", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:12.6129", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:12.6129", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:12.6129", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:12.6129", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"829\"}]}" } { "timestamp": "2026-03-08 11:30:12.6129", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:12.6129", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:12.6370", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:12.6370", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:12.6370", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:12.6370", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:12.6370", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:12.7235", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00351\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00351
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:46 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625082,\"createdOn\":\"2026-03-08T11:30:12.725Z\",\"updatedOn\":\"2026-03-08T11:30:12.725Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:12.7235", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:12.7235", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:12.7383", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:12.7383", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 11:30:12.7383", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00351\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:46 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/829?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:12.8242", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:12.8242", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:12.8242", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:12.8242", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:12.8242", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"830\"}]}" } { "timestamp": "2026-03-08 11:30:12.8314", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:12.8314", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:12.8314", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:12.8314", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:12.8314", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:12.8314", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:12.8314", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:12.9259", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00352\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00352
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:49 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625084,\"createdOn\":\"2026-03-08T11:30:12.927Z\",\"updatedOn\":\"2026-03-08T11:30:12.927Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:12.9259", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:12.9259", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:12.9416", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:12.9416", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 11:30:12.9416", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00352\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:49 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/830?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:13.0318", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:13.0318", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.0318", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.0349", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.0349", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"866\"}]}" } { "timestamp": "2026-03-08 11:30:13.0349", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:13.0349", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.0349", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:13.0349", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:13.0506", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:13.0506", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:13.0506", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:13.1314", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00385\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00385
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 11:10:43 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> bjj\\nLocation: hyd
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625086,\"createdOn\":\"2026-03-08T11:30:13.138Z\",\"updatedOn\":\"2026-03-08T11:30:13.138Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:13.1314", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:13.1314", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:13.1478", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:13.1478", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 11:30:13.1478", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00385\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 11:10:43 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"bjjLocation: hyd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/866?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:13.2332", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:13.2332", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.2332", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.2332", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.2332", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"795\"}]}" } { "timestamp": "2026-03-08 11:30:13.2442", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:13.2442", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.2555", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:13.2555", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.2555", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.2555", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.2555", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"796\"}]}" } { "timestamp": "2026-03-08 11:30:13.2555", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:13.2555", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.2555", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:13.2555", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.2555", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.2555", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.2555", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"798\"}]}" } { "timestamp": "2026-03-08 11:30:13.2715", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:13.2715", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.2715", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:13.2715", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.2715", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.2715", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.2715", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"799\"}]}" } { "timestamp": "2026-03-08 11:30:13.2715", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:13.2715", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.2907", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:13.2907", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.2907", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.2907", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.2907", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"800\"}]}" } { "timestamp": "2026-03-08 11:30:13.2907", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:13.2907", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.3037", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:13.3037", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.3037", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.3037", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.3037", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"801\"}]}" } { "timestamp": "2026-03-08 11:30:13.3037", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:13.3037", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.3037", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:13.3158", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.3158", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.3158", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.3158", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"802\"}]}" } { "timestamp": "2026-03-08 11:30:13.3158", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:13.3158", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.3158", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:13.3158", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.3158", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.3158", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.3158", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"803\"}]}" } { "timestamp": "2026-03-08 11:30:13.3158", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:13.3158", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.3392", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:13.3392", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.3392", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.3392", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.3392", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"807\"}]}" } { "timestamp": "2026-03-08 11:30:13.3392", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:13.3392", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.3515", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:13.3515", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.3515", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.3515", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.3515", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"789\"}]}" } { "timestamp": "2026-03-08 11:30:13.3515", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:13.3515", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.3634", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:13.3634", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.3634", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.3634", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.3634", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"791\"}]}" } { "timestamp": "2026-03-08 11:30:13.3634", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:13.3634", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.3634", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:13.3634", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.3634", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.3634", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.3634", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"793\"}]}" } { "timestamp": "2026-03-08 11:30:13.3799", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:13.3799", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.3799", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:13.3799", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.3799", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.3799", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.3799", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"808\"}]}" } { "timestamp": "2026-03-08 11:30:13.3799", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:13.3799", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.4001", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:13.4001", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.4001", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.4001", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.4001", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"810\"}]}" } { "timestamp": "2026-03-08 11:30:13.4001", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:13.4001", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.4115", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:13.4115", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.4115", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.4115", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.4115", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"864\"}]}" } { "timestamp": "2026-03-08 11:30:13.4115", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:13.4115", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.4115", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:13.4115", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.4115", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.4115", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.4115", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2629\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"863\"}]}" } { "timestamp": "2026-03-08 11:30:13.4279", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:13.4279", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.4279", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:13.4279", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:13.4279", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:13.4279", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:13.4279", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:13.5232", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"manoharsai566@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00382\",\"text\":null,\"html\":\"

Dear Manohar P,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00382
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 10:37:37 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> tff\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625088,\"createdOn\":\"2026-03-08T11:30:13.525Z\",\"updatedOn\":\"2026-03-08T11:30:13.525Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:13.5232", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:13.5232", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:13.5363", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:13.5363", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2629" } { "timestamp": "2026-03-08 11:30:13.5363", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919110581198\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Manohar P\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00382\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 10:37:37 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tffLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/863?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:13.6234", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:13.6234", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.6234", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.6234", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.6234", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2764\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1077\"}]}" } { "timestamp": "2026-03-08 11:30:13.6317", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:13.6317", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.6317", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:13.6317", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:13.6317", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:13.6317", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:13.6317", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:13.7297", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"shreya.v@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00489\",\"text\":null,\"html\":\"

Dear Shreya V,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00489
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 03-Dec-2025 01:31:50 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> none\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625090,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:13.729Z\",\"updatedOn\":\"2026-03-08T11:30:13.729Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:13.7297", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:13.7297", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:13.7426", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:13.7426", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2764" } { "timestamp": "2026-03-08 11:30:13.7426", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917717731269\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00489\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"03-Dec-2025 01:31:50 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"noneLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1077?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:13.8303", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:13.8303", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.8303", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.8319", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:13.8319", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2764\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1297\"}]}" } { "timestamp": "2026-03-08 11:30:13.8319", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:13.8319", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:13.8549", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:13.8549", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:13.8549", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:13.8549", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:13.8549", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:13.9415", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"shreya.v@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00006\",\"text\":null,\"html\":\"

Dear Shreya V,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00006
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 05-Jan-2026 02:58:58 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> CRITICAL PAIN\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625092,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:13.942Z\",\"updatedOn\":\"2026-03-08T11:30:13.942Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:13.9415", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:13.9415", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:13.9676", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:13.9676", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2764" } { "timestamp": "2026-03-08 11:30:13.9676", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917717731269\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00006\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 02:58:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"CRITICAL PAINLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1297?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:14.0553", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:14.0553", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:14.0553", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:14.0553", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:14.0553", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1388\"}]}" } { "timestamp": "2026-03-08 11:30:14.0553", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:14.0553", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:14.0727", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:14.0727", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:14.0727", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:14.0727", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:14.0727", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:14.1619", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00011\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00011
\\n Reported By:<\/strong> Shreya V
\\n Date & Time:<\/strong> 09-Jan-2026 05:20:23 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Detailed description\\nLocation: hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625094,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:14.161Z\",\"updatedOn\":\"2026-03-08T11:30:14.161Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:14.1619", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:14.1619", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:14.1619", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:14.1619", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-08 11:30:14.1619", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00011\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"09-Jan-2026 05:20:23 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Detailed descriptionLocation: hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1388?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:14.2570", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:14.2570", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:14.2570", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:14.2570", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:14.2570", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1395\"}]}" } { "timestamp": "2026-03-08 11:30:14.2570", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:14.2570", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:14.2755", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:14.2755", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:14.2755", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:14.2755", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:14.2755", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:14.3640", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00012\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00012
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 09-Jan-2026 06:41:12 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> det\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625096,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:14.363Z\",\"updatedOn\":\"2026-03-08T11:30:14.363Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:14.3640", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:14.3640", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:14.3640", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:14.3640", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-08 11:30:14.3640", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00012\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"09-Jan-2026 06:41:12 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"detLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1395?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:14.4581", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:14.4581", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:14.4581", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:14.4581", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:14.4581", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1404\"}]}" } { "timestamp": "2026-03-08 11:30:14.4581", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:14.4581", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:14.4794", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:14.4794", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:14.4794", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:14.4794", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:14.4794", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:14.5672", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00014\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00014
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 12-Jan-2026 01:25:44 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Injury\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625098,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:30:14.567Z\",\"updatedOn\":\"2026-03-08T11:30:14.567Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:14.5672", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:14.5672", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:14.5672", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:14.5672", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-08 11:30:14.5672", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00014\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"12-Jan-2026 01:25:44 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1404?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:14.6639", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:14.6639", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:14.6639", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:14.6639", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:14.6639", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2881\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1451\"}]}" } { "timestamp": "2026-03-08 11:30:14.6639", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:14.6639", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:14.6956", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:14.6956", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:14.6956", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:14.6956", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:14.6956", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:14.7843", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"shreya.v@smosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00024\",\"text\":null,\"html\":\"

Dear Kushwanth Immidisetty,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00024
\\n Reported By:<\/strong> Shreya V
\\n Date & Time:<\/strong> 20-Jan-2026 06:48:51 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> 1\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625100,\"createdOn\":\"2026-03-08T11:30:14.783Z\",\"updatedOn\":\"2026-03-08T11:30:14.783Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:14.7843", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:14.7843", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:14.7923", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:14.7923", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2881" } { "timestamp": "2026-03-08 11:30:14.7923", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917075027960\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Kushwanth Immidisetty\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00024\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"20-Jan-2026 06:48:51 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"1Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1451?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:14.8869", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:14.8869", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:14.8869", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:14.8869", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:14.8869", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2905\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1198\"}]}" } { "timestamp": "2026-03-08 11:30:14.8869", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:14.8869", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:14.9017", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:14.9017", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:14.9017", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:14.9017", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:14.9017", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:14.9888", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"debraj.d@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00522\",\"text\":null,\"html\":\"

Dear Debraj Dey,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00522
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 30-Dec-2025 02:01:00 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Injury\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625102,\"createdOn\":\"2026-03-08T11:30:14.989Z\",\"updatedOn\":\"2026-03-08T11:30:14.989Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:14.9888", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:14.9888", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:15.0034", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:15.0034", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2905" } { "timestamp": "2026-03-08 11:30:15.0034", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919485219603\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Debraj Dey\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00522\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"30-Dec-2025 02:01:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1198?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:15.0941", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:15.0941", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:15.0941", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:15.0941", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:15.0941", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2905\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1212\"}]}" } { "timestamp": "2026-03-08 11:30:15.0978", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:15.0978", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:15.0978", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:15.0978", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:30:15.0978", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:30:15.0978", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:30:15.0978", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:30:15.1982", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"debraj.d@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00523\",\"text\":null,\"html\":\"

Dear Debraj Dey,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00523
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 30-Dec-2025 02:31:26 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Injury is on chest and fractures for multiple parts\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625104,\"createdOn\":\"2026-03-08T11:30:15.198Z\",\"updatedOn\":\"2026-03-08T11:30:15.198Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:30:15.1982", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:30:15.1982", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:30:15.2221", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:15.2221", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2905" } { "timestamp": "2026-03-08 11:30:15.2221", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919485219603\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Debraj Dey\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00523\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"30-Dec-2025 02:31:26 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Injury is on chest and fractures for multiple partsLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1212?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 11:30:15.3088", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:30:15.3088", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:15.3088", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:15.3088", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:15.3088", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2934\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1419\"}]}" } { "timestamp": "2026-03-08 11:30:15.3165", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:15.3165", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:15.3165", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:15.3165", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:15.3165", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:30:15.3165", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:30:15.3165", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2982\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1540\"}]}" } { "timestamp": "2026-03-08 11:30:15.3323", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 11:30:15.3323", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:15.3323", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 11:30:15.3323", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 11:30:15.3323", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:31:04.1676", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:31:04.1676", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 11:31:04.1743", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:31:04.1743", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 11:31:04.1743", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 11:31:04.1743", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:31:04.1743", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:31:04.1743", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:31:04.1743", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:31:04.1743", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:31:04.1743", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:31:04.1743", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:31:04.1743", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 11:31:04.1743", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 11:31:04.1743", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 11:31:04.1969", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:31:04.7347", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:31:04.7347", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 11:31:04.7377", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 11:31:04.7377", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:31:05.3129", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:31:05.3160", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 11:31:05.3160", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 11:31:05.3160", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:31:05.9215", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:31:05.9242", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:31:05.9242", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:31:05.9242", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:31:05.9242", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:31:05.9242", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:31:05.9242", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 11:31:05.9242", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 11:31:05.9242", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 11:31:05.9242", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 11:31:05.9242", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:31:05.9242", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:34:04.1595", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:34:04.1595", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 11:34:04.1595", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:34:04.1595", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 11:34:04.1595", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 11:34:04.1595", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:34:04.1595", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:34:04.1595", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:34:04.1595", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:34:04.1595", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:34:04.1595", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:34:04.1595", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:34:04.1595", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 11:34:04.1719", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 11:34:04.1719", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 11:34:04.1942", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:34:04.7126", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:34:04.7126", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 11:34:04.7126", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 11:34:04.7279", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:34:05.2700", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:34:05.2700", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 11:34:05.2700", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 11:34:05.2883", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:34:05.9185", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:34:05.9219", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:34:05.9219", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:34:05.9219", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:34:05.9219", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:34:05.9219", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:34:05.9219", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 11:34:05.9219", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 11:34:05.9219", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 11:34:05.9219", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 11:34:05.9219", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:34:05.9219", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:37:04.2863", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:37:04.2863", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 11:37:04.2947", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:37:04.2947", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 11:37:04.2947", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 11:37:04.2947", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:37:04.2947", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:37:04.2947", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:37:04.2947", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:37:04.2947", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:37:04.2947", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:37:04.2947", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:37:04.2947", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 11:37:04.2947", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 11:37:04.2947", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 11:37:04.3229", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:37:04.8334", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:37:04.8334", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 11:37:04.8334", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 11:37:04.8488", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:37:05.4031", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:37:05.4031", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 11:37:05.4031", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 11:37:05.4031", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:37:06.0162", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:37:06.0162", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:37:06.0162", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:37:06.0162", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:37:06.0162", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:37:06.0162", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:37:06.0162", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 11:37:06.0162", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 11:37:06.0162", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 11:37:06.0289", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 11:37:06.0289", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:37:06.0289", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:39:48.9774", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:39:48.9788", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:39:48.9788", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:39:48.9788", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:48.9788", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00039#" } { "timestamp": "2026-03-08 11:39:48.9788", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00039" } { "timestamp": "2026-03-08 11:39:48.9948", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 11:39:48.9948", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:39:48.9948", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:39:48.9948", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:39:48.9948", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:39:49.1343", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625106,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:39:49.133Z\",\"updatedOn\":\"2026-03-08T11:39:49.133Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:39:49.1343", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:39:49.1343", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:39:49.1343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 11:39:49.1343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 11:39:49.1343", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:39:49.2316", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:39:49.2316", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 11:39:49.2316", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:49.2316", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:39:49.2316", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:39:49.2316", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00172\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:39:49.2316", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:39:49.2316", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:49.2316", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00172#" } { "timestamp": "2026-03-08 11:39:49.2316", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00172" } { "timestamp": "2026-03-08 11:39:49.2450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 11:39:49.2450", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:39:49.2450", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:39:49.2450", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:39:49.2450", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:39:49.3378", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00172\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00172\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abcd DEFG\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625108,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:39:49.338Z\",\"updatedOn\":\"2026-03-08T11:39:49.338Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:39:49.3378", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:39:49.3378", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:39:49.3378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 11:39:49.3378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 11:39:49.3378", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00172\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abcd DEFG\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:39:49.4324", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:39:49.4324", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 11:39:49.4324", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:49.4324", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:39:49.4324", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:39:49.4324", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21722\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00173\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:39:49.4324", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:39:49.4324", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:49.4324", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00173#" } { "timestamp": "2026-03-08 11:39:49.4324", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00173" } { "timestamp": "2026-03-08 11:39:49.4536", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 11:39:49.4536", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:39:49.4536", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:39:49.4536", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:39:49.4536", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:39:49.5399", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00173\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00173\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625110,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:39:49.541Z\",\"updatedOn\":\"2026-03-08T11:39:49.541Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:39:49.5399", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:39:49.5399", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:39:49.5399", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 11:39:49.5587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 11:39:49.5587", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00173\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:39:49.6456", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:39:49.6456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 11:39:49.6456", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:49.6456", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:39:49.6505", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:39:49.6505", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21802\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00059\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:39:49.6505", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:39:49.6505", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:49.6505", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00059#" } { "timestamp": "2026-03-08 11:39:49.6505", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00059" } { "timestamp": "2026-03-08 11:39:49.6678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 11:39:49.6678", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:39:49.6678", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:39:49.6678", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:39:49.6678", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:39:49.7704", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00059\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00059\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625112,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:39:49.769Z\",\"updatedOn\":\"2026-03-08T11:39:49.769Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:39:49.7704", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:39:49.7704", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:39:49.7704", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 11:39:49.7901", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 11:39:49.7901", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00059\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:39:49.8785", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:39:49.8785", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 11:39:49.8785", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:49.8785", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:39:49.8785", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:39:49.8785", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21847\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00207\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:39:49.8856", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:39:49.8856", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:49.8856", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00207#" } { "timestamp": "2026-03-08 11:39:49.8856", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00207" } { "timestamp": "2026-03-08 11:39:49.8856", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 11:39:49.8856", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:39:49.8856", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:39:49.8856", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:39:49.8856", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:39:49.9819", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00207\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00207\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625114,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:39:49.986Z\",\"updatedOn\":\"2026-03-08T11:39:49.986Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:39:49.9819", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:39:49.9819", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:39:49.9819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 11:39:49.9971", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 11:39:49.9971", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00207\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:39:50.0814", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:39:50.0814", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 11:39:50.0814", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:50.0814", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:39:50.0814", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:39:50.0814", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21869\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00218\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:39:50.0902", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:39:50.0902", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:50.0902", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00218#" } { "timestamp": "2026-03-08 11:39:50.0902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00218" } { "timestamp": "2026-03-08 11:39:50.0902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 11:39:50.0902", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:39:50.0902", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:39:50.0902", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:39:50.0902", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:39:50.1888", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00218\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00218\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625116,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:39:50.188Z\",\"updatedOn\":\"2026-03-08T11:39:50.188Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:39:50.1888", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:39:50.1888", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:39:50.1888", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 11:39:50.2025", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 11:39:50.2025", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00218\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:39:50.2917", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:39:50.2917", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 11:39:50.2917", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:50.2917", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:39:50.2917", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:39:50.2917", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22098\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00051\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:39:50.2917", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:39:50.2917", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:50.2917", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00051#" } { "timestamp": "2026-03-08 11:39:50.3056", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00051" } { "timestamp": "2026-03-08 11:39:50.3056", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 11:39:50.3056", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:39:50.3056", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:39:50.3056", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:39:50.3056", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:39:50.4063", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00051\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00051\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625118,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:39:50.408Z\",\"updatedOn\":\"2026-03-08T11:39:50.408Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:39:50.4063", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:39:50.4063", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:39:50.4063", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 11:39:50.4172", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 11:39:50.4172", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00051\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:39:50.5059", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:39:50.5059", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 11:39:50.5059", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:50.5059", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:39:50.5059", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:39:50.5059", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00289\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:39:50.5149", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:39:50.5149", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:50.5149", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00289#" } { "timestamp": "2026-03-08 11:39:50.5149", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00289" } { "timestamp": "2026-03-08 11:39:50.5254", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:39:50.5254", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:39:50.5254", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:39:50.5254", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:39:50.5254", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:39:50.6142", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00289\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00289\\n
\\n Description:<\/b> ubernnvuebvejvbejkneve\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625120,\"createdOn\":\"2026-03-08T11:39:50.613Z\",\"updatedOn\":\"2026-03-08T11:39:50.613Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:39:50.6142", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:39:50.6142", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:39:50.6142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:39:50.6290", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:39:50.6290", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00289\"},{\"type\":\"text\",\"text\":\"ubernnvuebvejvbejkneve\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:39:50.7167", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:39:50.7167", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:39:50.7167", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:50.7167", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:39:50.7167", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:39:50.7167", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:39:50.7167", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:39:50.7167", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:50.7167", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-08 11:39:50.7167", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-08 11:39:50.7389", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 11:39:50.7389", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:39:50.7389", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:39:50.7389", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:39:50.7389", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:39:50.8275", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625122,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:39:50.827Z\",\"updatedOn\":\"2026-03-08T11:39:50.827Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:39:50.8275", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:39:50.8275", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:39:50.8275", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 11:39:50.8372", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 11:39:50.8372", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:39:50.9250", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:39:50.9250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 11:39:50.9250", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:50.9250", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:39:50.9250", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:39:50.9250", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:39:50.9250", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:39:50.9310", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:50.9310", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-08 11:39:50.9310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-08 11:39:50.9310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 11:39:50.9310", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:39:50.9310", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:39:50.9310", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:39:50.9310", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:39:51.0193", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625124,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:39:51.027Z\",\"updatedOn\":\"2026-03-08T11:39:51.027Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:39:51.0193", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:39:51.0193", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:39:51.0193", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 11:39:51.0436", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 11:39:51.0436", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:39:51.1279", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:39:51.1279", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 11:39:51.1279", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:51.1279", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:39:51.1279", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:39:51.1279", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:39:51.1373", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:39:51.1373", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:51.1373", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-08 11:39:51.1373", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-08 11:39:51.1373", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 11:39:51.1373", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:39:51.1373", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:39:51.1373", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:39:51.1373", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:39:51.2329", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625126,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:39:51.235Z\",\"updatedOn\":\"2026-03-08T11:39:51.235Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:39:51.2329", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:39:51.2329", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:39:51.2329", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 11:39:51.2482", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 11:39:51.2482", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:39:51.3350", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:39:51.3370", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 11:39:51.3370", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:51.3370", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:39:51.3370", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:39:51.3370", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:39:51.3370", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:39:51.3370", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:51.3370", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-08 11:39:51.3370", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-08 11:39:51.3547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 11:39:51.3547", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:39:51.3547", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:39:51.3547", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:39:51.3547", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:39:51.4428", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625128,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:39:51.443Z\",\"updatedOn\":\"2026-03-08T11:39:51.443Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:39:51.4428", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:39:51.4428", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:39:51.4428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 11:39:51.4574", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 11:39:51.4574", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:39:51.5456", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:39:51.5456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 11:39:51.5456", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:51.5456", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:39:51.5456", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:39:51.5456", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:39:51.5456", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:39:51.5456", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:51.5456", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-08 11:39:51.5456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-08 11:39:51.5608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 11:39:51.5608", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:39:51.5608", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:39:51.5608", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:39:51.5608", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:39:51.6497", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625130,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:39:51.649Z\",\"updatedOn\":\"2026-03-08T11:39:51.649Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:39:51.6497", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:39:51.6497", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:39:51.6497", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 11:39:51.6497", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 11:39:51.6497", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:39:51.7487", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:39:51.7487", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 11:39:51.7487", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:51.7487", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:39:51.7487", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:39:51.7487", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:39:51.7487", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:39:51.7487", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:51.7487", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-08 11:39:51.7487", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-08 11:39:51.7684", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 11:39:51.7684", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:39:51.7684", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:39:51.7684", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:39:51.7684", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:39:51.8607", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625132,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:39:51.860Z\",\"updatedOn\":\"2026-03-08T11:39:51.860Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:39:51.8607", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:39:51.8607", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:39:51.8607", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 11:39:51.8705", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 11:39:51.8705", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:39:51.9572", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:39:51.9572", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 11:39:51.9572", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:51.9572", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:39:51.9572", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:39:51.9572", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21339\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00111\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:39:51.9635", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:39:51.9635", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:51.9635", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00111#" } { "timestamp": "2026-03-08 11:39:51.9635", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00111" } { "timestamp": "2026-03-08 11:39:51.9635", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:39:51.9635", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:39:51.9635", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:39:51.9635", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:39:51.9635", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:39:52.0608", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00111\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00111\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625134,\"createdOn\":\"2026-03-08T11:39:52.060Z\",\"updatedOn\":\"2026-03-08T11:39:52.060Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:39:52.0608", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:39:52.0608", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:39:52.0608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:39:52.0608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:39:52.0608", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00111\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:39:52.1561", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:39:52.1561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:39:52.1561", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:52.1561", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:39:52.1561", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:39:52.1561", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21321\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00099\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:39:52.1561", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:39:52.1561", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:52.1561", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00099#" } { "timestamp": "2026-03-08 11:39:52.1561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00099" } { "timestamp": "2026-03-08 11:39:52.1704", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:39:52.1704", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:39:52.1704", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:39:52.1704", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:39:52.1704", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:39:52.2586", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00099\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00099\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625136,\"createdOn\":\"2026-03-08T11:39:52.258Z\",\"updatedOn\":\"2026-03-08T11:39:52.258Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:39:52.2586", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:39:52.2586", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:39:52.2586", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:39:52.2586", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:39:52.2586", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00099\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:39:52.3549", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:39:52.3549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:39:52.3549", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:52.3549", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:39:52.3549", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:39:52.3549", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21203\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:39:52.3549", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:39:52.3549", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:52.3549", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00030#" } { "timestamp": "2026-03-08 11:39:52.3549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00030" } { "timestamp": "2026-03-08 11:39:52.3705", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:39:52.3705", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:39:52.3705", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:39:52.3705", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:39:52.3705", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:39:52.4586", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625138,\"createdOn\":\"2026-03-08T11:39:52.458Z\",\"updatedOn\":\"2026-03-08T11:39:52.458Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:39:52.4586", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:39:52.4586", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:39:52.4586", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:39:52.4684", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:39:52.4684", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:39:52.5561", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:39:52.5561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:39:52.5561", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:52.5561", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:39:52.5561", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:39:52.5561", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21199\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:39:52.5561", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:39:52.5561", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:52.5561", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00046#" } { "timestamp": "2026-03-08 11:39:52.5561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00046" } { "timestamp": "2026-03-08 11:39:52.5561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:39:52.5713", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:39:52.5713", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:39:52.5713", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:39:52.5713", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:39:52.6647", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00046\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00046\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625140,\"createdOn\":\"2026-03-08T11:39:52.664Z\",\"updatedOn\":\"2026-03-08T11:39:52.664Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:39:52.6652", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:39:52.6652", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:39:52.6652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:39:52.6652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:39:52.6652", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00046\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:39:52.7675", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:39:52.7675", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:39:52.7675", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:52.7675", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:39:52.7675", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:39:52.7675", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:39:52.7675", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:39:52.7675", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:52.7675", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00031#" } { "timestamp": "2026-03-08 11:39:52.7675", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00031" } { "timestamp": "2026-03-08 11:39:52.7818", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:39:52.7818", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:39:52.7818", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:39:52.7818", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:39:52.7818", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:39:52.8747", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00031\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625142,\"createdOn\":\"2026-03-08T11:39:52.871Z\",\"updatedOn\":\"2026-03-08T11:39:52.871Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:39:52.8747", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:39:52.8747", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:39:52.8747", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:39:52.8860", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:39:52.8860", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00031\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:39:52.9819", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:39:52.9819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:39:52.9819", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:52.9819", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:39:52.9819", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:39:52.9819", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21168\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:39:52.9819", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:39:52.9819", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:52.9819", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00030#" } { "timestamp": "2026-03-08 11:39:52.9819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00030" } { "timestamp": "2026-03-08 11:39:52.9984", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:39:52.9984", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:39:52.9984", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:39:52.9984", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:39:52.9984", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:39:53.0885", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625144,\"createdOn\":\"2026-03-08T11:39:53.088Z\",\"updatedOn\":\"2026-03-08T11:39:53.088Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:39:53.0885", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:39:53.0885", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:39:53.0885", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:39:53.0885", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:39:53.0885", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:39:53.1838", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:39:53.1838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:39:53.1838", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:53.1838", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:39:53.1838", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:39:53.1838", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:39:53.1838", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:39:53.1838", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:53.1838", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00029#" } { "timestamp": "2026-03-08 11:39:53.1838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00029" } { "timestamp": "2026-03-08 11:39:53.2007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:39:53.2007", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:39:53.2007", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:39:53.2007", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:39:53.2007", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:39:53.2894", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625146,\"createdOn\":\"2026-03-08T11:39:53.289Z\",\"updatedOn\":\"2026-03-08T11:39:53.289Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:39:53.2900", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:39:53.2900", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:39:53.2900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:39:53.2900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:39:53.2900", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:39:53.3850", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:39:53.3850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:39:53.3850", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:53.3850", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:39:53.3850", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:39:53.3850", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:39:53.3850", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:39:53.3850", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:53.3850", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-08 11:39:53.3850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-08 11:39:53.4029", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 11:39:53.4029", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:39:53.4029", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:39:53.4029", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:39:53.4029", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:39:53.4889", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625148,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:39:53.490Z\",\"updatedOn\":\"2026-03-08T11:39:53.490Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:39:53.4889", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:39:53.4889", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:39:53.4889", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 11:39:53.5044", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 11:39:53.5044", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:39:53.5910", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:39:53.5910", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 11:39:53.5910", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:39:53.5910", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:40:04.1889", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:40:04.1889", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 11:40:04.1960", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:40:04.1960", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 11:40:04.1960", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 11:40:04.1960", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:40:04.1960", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:40:04.1960", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:40:04.1960", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:40:04.1960", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:40:04.1960", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:40:04.1960", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:40:04.1960", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 11:40:04.1960", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 11:40:04.1960", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 11:40:04.2235", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:40:04.7561", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:40:04.7561", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 11:40:04.7594", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 11:40:04.7594", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:40:05.3446", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:40:05.3446", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 11:40:05.3446", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 11:40:05.3594", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:40:06.0240", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:40:06.0240", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:40:06.0240", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:40:06.0240", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:40:06.0240", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:40:06.0240", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:40:06.0240", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 11:40:06.0240", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 11:40:06.0240", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 11:40:06.0240", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 11:40:06.0240", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:40:06.0240", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:43:04.1614", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:43:04.1614", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 11:43:04.1664", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:43:04.1664", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 11:43:04.1664", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 11:43:04.1664", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:43:04.1664", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:43:04.1664", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:43:04.1664", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:43:04.1664", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:43:04.1664", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:43:04.1664", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:43:04.1664", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 11:43:04.1664", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 11:43:04.1664", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 11:43:04.1917", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:43:04.7154", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:43:04.7154", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 11:43:04.7154", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 11:43:04.7348", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:43:05.2943", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:43:05.2943", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 11:43:05.2943", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 11:43:05.3140", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:43:05.8928", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:43:05.8928", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:43:05.8928", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:43:05.8928", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:43:05.8928", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:43:05.8928", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:43:05.8962", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 11:43:05.8962", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 11:43:05.8962", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 11:43:05.8962", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 11:43:05.8962", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:43:05.8962", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:46:04.2378", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:46:04.2378", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 11:46:04.2378", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:46:04.2378", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 11:46:04.2378", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 11:46:04.2378", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:46:04.2378", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:46:04.2378", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:46:04.2378", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:46:04.2378", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:46:04.2378", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:46:04.2378", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:46:04.2378", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 11:46:04.2378", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 11:46:04.2520", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 11:46:04.2830", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:46:04.8118", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:46:04.8118", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 11:46:04.8312", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 11:46:04.8682", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:46:05.4462", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:46:05.4462", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 11:46:05.4462", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 11:46:05.4731", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:46:06.0846", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:46:06.0846", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:46:06.0846", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:46:06.0846", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:46:06.0846", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:46:06.0846", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:46:06.0846", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 11:46:06.0846", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 11:46:06.0846", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 11:46:06.0846", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 11:46:06.0846", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:46:06.0846", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:49:04.1420", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:49:04.1420", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 11:49:04.1420", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:49:04.1420", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 11:49:04.1420", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 11:49:04.1420", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:49:04.1420", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:49:04.1420", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:49:04.1420", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:49:04.1420", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:49:04.1420", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:49:04.1420", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:49:04.1420", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 11:49:04.1420", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 11:49:04.1420", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 11:49:04.1633", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:49:04.6973", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:49:04.6973", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 11:49:04.7026", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 11:49:04.7026", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:49:05.2720", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:49:05.2720", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 11:49:05.2720", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 11:49:05.2858", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:49:05.8952", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:49:05.8952", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:49:05.8952", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:49:05.8952", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:49:05.8952", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:49:05.8952", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:49:05.8952", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 11:49:05.8952", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 11:49:05.8952", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 11:49:05.8952", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 11:49:05.9065", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:49:05.9065", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:52:04.2447", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:52:04.2447", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 11:52:04.2511", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:52:04.2511", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 11:52:04.2511", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 11:52:04.2511", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:52:04.2511", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:52:04.2511", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:52:04.2511", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:52:04.2511", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:52:04.2511", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:52:04.2511", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:52:04.2511", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 11:52:04.2511", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 11:52:04.2511", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 11:52:04.2800", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:52:04.8071", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:52:04.8088", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 11:52:04.8088", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 11:52:04.8088", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:52:05.3772", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:52:05.3772", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 11:52:05.3772", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 11:52:05.3903", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:52:06.0127", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:52:06.0127", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:52:06.0127", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:52:06.0127", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:52:06.0127", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:52:06.0127", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:52:06.0127", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 11:52:06.0127", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 11:52:06.0127", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 11:52:06.0127", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 11:52:06.0127", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:52:06.0127", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:54:49.4737", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:54:49.4737", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19099\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00047\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:54:49.4790", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:54:49.4790", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:54:49.4790", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00047#" } { "timestamp": "2026-03-08 11:54:49.4790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00047" } { "timestamp": "2026-03-08 11:54:49.4790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 11:54:49.4790", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:54:49.4790", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:54:49.4790", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:54:49.4790", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:54:49.6240", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00047\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00047\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625150,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:54:49.623Z\",\"updatedOn\":\"2026-03-08T11:54:49.623Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:54:49.6240", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:54:49.6240", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:54:49.6240", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 11:54:49.6368", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 11:54:49.6368", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00047\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:54:49.7254", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:54:49.7254", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 11:54:49.7254", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:54:49.7254", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:54:49.7254", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:54:49.7254", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:54:49.7307", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:54:49.7307", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:54:49.7307", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00017#" } { "timestamp": "2026-03-08 11:54:49.7307", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00017" } { "timestamp": "2026-03-08 11:54:49.7431", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 11:54:49.7431", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:54:49.7431", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:54:49.7431", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:54:49.7431", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:54:49.8318", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625152,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:54:49.832Z\",\"updatedOn\":\"2026-03-08T11:54:49.832Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:54:49.8318", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:54:49.8318", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:54:49.8318", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 11:54:49.8561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 11:54:49.8561", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:54:49.9444", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:54:49.9444", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 11:54:49.9444", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:54:49.9444", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:54:49.9444", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:54:49.9444", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21334\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00107\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:54:49.9494", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:54:49.9494", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:54:49.9494", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00107#" } { "timestamp": "2026-03-08 11:54:49.9494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00107" } { "timestamp": "2026-03-08 11:54:49.9670", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 11:54:49.9670", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:54:49.9670", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:54:49.9670", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:54:49.9670", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:54:50.0551", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00107\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00107\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625154,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:54:50.055Z\",\"updatedOn\":\"2026-03-08T11:54:50.055Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:54:50.0551", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:54:50.0551", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:54:50.0551", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 11:54:50.0551", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 11:54:50.0551", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00107\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:54:50.1528", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:54:50.1528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 11:54:50.1528", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:54:50.1528", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:54:50.1528", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:54:50.1528", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22103\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00287\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 11:54:50.1528", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:54:50.1528", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:54:50.1528", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00287#" } { "timestamp": "2026-03-08 11:54:50.1528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00287" } { "timestamp": "2026-03-08 11:54:50.1700", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 11:54:50.1700", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:54:50.1700", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:54:50.1700", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:54:50.1700", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:54:50.2591", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00287\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00287\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625156,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:54:50.259Z\",\"updatedOn\":\"2026-03-08T11:54:50.259Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:54:50.2591", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:54:50.2591", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:54:50.2591", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 11:54:50.2740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 11:54:50.2740", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00287\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:54:50.3623", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:54:50.3623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 11:54:50.3623", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:54:50.3623", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:54:50.3623", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:54:50.3623", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:54:50.3623", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:54:50.3623", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:54:50.3623", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-08 11:54:50.3677", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-08 11:54:50.3677", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 11:54:50.3677", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:54:50.3677", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:54:50.3677", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:54:50.3677", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:54:50.4691", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625158,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:54:50.469Z\",\"updatedOn\":\"2026-03-08T11:54:50.469Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:54:50.4691", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:54:50.4691", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:54:50.4691", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 11:54:50.4806", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 11:54:50.4806", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:54:50.5640", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:54:50.5640", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 11:54:50.5640", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:54:50.5640", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:54:50.5640", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:54:50.5640", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:54:50.5770", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:54:50.5770", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:54:50.5770", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-08 11:54:50.5770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-08 11:54:50.5884", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 11:54:50.5884", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:54:50.5884", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:54:50.5884", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:54:50.5884", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:54:50.6768", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625160,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:54:50.677Z\",\"updatedOn\":\"2026-03-08T11:54:50.677Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:54:50.6768", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:54:50.6768", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:54:50.6768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 11:54:50.6939", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 11:54:50.6939", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:54:50.7817", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:54:50.7817", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 11:54:50.7817", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:54:50.7817", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:54:50.7817", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:54:50.7817", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:54:50.7817", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:54:50.7817", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:54:50.7899", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-08 11:54:50.7899", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-08 11:54:50.7899", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 11:54:50.7899", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:54:50.7899", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:54:50.7899", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:54:50.7899", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:54:50.8818", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625162,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:54:50.887Z\",\"updatedOn\":\"2026-03-08T11:54:50.887Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:54:50.8876", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:54:50.8876", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:54:50.8876", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 11:54:50.9033", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 11:54:50.9033", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:54:50.9908", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:54:50.9908", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 11:54:50.9908", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:54:50.9908", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:54:50.9908", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:54:50.9908", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:54:50.9971", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:54:50.9971", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:54:50.9971", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-08 11:54:50.9971", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-08 11:54:51.0083", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 11:54:51.0083", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:54:51.0083", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:54:51.0083", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:54:51.0083", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:54:51.0962", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625164,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:54:51.096Z\",\"updatedOn\":\"2026-03-08T11:54:51.096Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:54:51.0962", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:54:51.0962", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:54:51.0962", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 11:54:51.1206", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 11:54:51.1206", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:54:51.2074", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:54:51.2074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 11:54:51.2074", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:54:51.2074", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:54:51.2074", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:54:51.2074", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:54:51.2144", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:54:51.2144", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:54:51.2144", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-08 11:54:51.2144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-08 11:54:51.2144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 11:54:51.2144", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:54:51.2144", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:54:51.2144", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:54:51.2144", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:54:51.3195", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625166,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:54:51.317Z\",\"updatedOn\":\"2026-03-08T11:54:51.317Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:54:51.3195", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:54:51.3195", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:54:51.3195", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 11:54:51.3418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 11:54:51.3418", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:54:51.4484", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:54:51.4484", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 11:54:51.4484", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:54:51.4484", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:54:51.4484", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:54:51.4484", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:54:51.4484", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:54:51.4484", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:54:51.4484", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-08 11:54:51.4484", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-08 11:54:51.4739", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 11:54:51.4739", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:54:51.4739", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:54:51.4739", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:54:51.4739", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:54:51.5673", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625168,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:54:51.567Z\",\"updatedOn\":\"2026-03-08T11:54:51.567Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:54:51.5673", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:54:51.5673", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:54:51.5673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 11:54:51.5854", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 11:54:51.5863", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:54:51.6731", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:54:51.6731", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 11:54:51.6731", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:54:51.6731", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:54:51.6731", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:54:51.6731", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:54:51.6731", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:54:51.6731", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:54:51.6731", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-08 11:54:51.6731", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-08 11:54:51.7114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 11:54:51.7114", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:54:51.7114", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:54:51.7114", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:54:51.7114", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:54:51.8017", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625170,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T11:54:51.802Z\",\"updatedOn\":\"2026-03-08T11:54:51.802Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:54:51.8017", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:54:51.8017", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:54:51.8017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 11:54:51.8183", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 11:54:51.8183", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:54:51.9063", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:54:51.9063", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 11:54:51.9063", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:54:51.9063", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:54:51.9063", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:54:51.9063", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00018\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 11:54:51.9152", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:54:51.9152", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:54:51.9152", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00018#" } { "timestamp": "2026-03-08 11:54:51.9152", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00018" } { "timestamp": "2026-03-08 11:54:51.9325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 11:54:51.9325", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 11:54:51.9325", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 11:54:51.9325", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 11:54:51.9325", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 11:54:52.0215", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00018\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00018\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625172,\"createdOn\":\"2026-03-08T11:54:52.021Z\",\"updatedOn\":\"2026-03-08T11:54:52.021Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 11:54:52.0215", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 11:54:52.0215", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 11:54:52.0215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 11:54:52.0334", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 11:54:52.0334", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00018\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 11:54:52.1226", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 11:54:52.1226", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 11:54:52.1226", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 11:54:52.1226", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:55:04.2767", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:55:04.2767", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 11:55:04.2767", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:55:04.2767", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 11:55:04.2767", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 11:55:04.2767", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:55:04.2767", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:55:04.2767", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:55:04.2767", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:55:04.2767", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:55:04.2767", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:55:04.2767", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:55:04.2767", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 11:55:04.2767", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 11:55:04.2902", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 11:55:04.3073", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:55:04.8495", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:55:04.8535", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 11:55:04.8535", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 11:55:04.8755", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:55:05.4446", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:55:05.4472", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 11:55:05.4472", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 11:55:05.4655", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:55:05.9958", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:55:05.9958", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:55:05.9958", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:55:05.9958", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:55:05.9958", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:55:05.9958", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:55:05.9958", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 11:55:05.9958", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 11:55:05.9958", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 11:55:06.0099", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 11:55:06.0099", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:55:06.0099", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 11:58:04.1812", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 11:58:04.1812", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 11:58:04.1812", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 11:58:04.1812", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 11:58:04.1812", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 11:58:04.1812", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:58:04.1812", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:58:04.1812", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:58:04.1812", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:58:04.1812", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:58:04.1812", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:58:04.1812", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 11:58:04.1812", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 11:58:04.1812", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 11:58:04.1923", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 11:58:04.1923", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:58:04.7245", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:58:04.7245", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 11:58:04.7245", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 11:58:04.7412", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:58:05.3370", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:58:05.3370", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 11:58:05.3370", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 11:58:05.3768", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 11:58:05.9768", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 11:58:05.9768", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 11:58:05.9768", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:58:05.9768", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 11:58:05.9768", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 11:58:05.9768", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 11:58:05.9768", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 11:58:05.9768", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 11:58:05.9768", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 11:58:05.9890", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 11:58:05.9890", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 11:58:05.9890", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:01:04.1571", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:01:04.1571", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 12:01:04.1621", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:01:04.1621", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 12:01:04.1621", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 12:01:04.1621", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:01:04.1621", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:01:04.1621", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:01:04.1621", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:01:04.1621", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:01:04.1621", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:01:04.1621", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:01:04.1621", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 12:01:04.1621", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 12:01:04.1621", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 12:01:04.1878", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:01:04.7123", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:01:04.7123", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 12:01:04.7123", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 12:01:04.7280", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:01:05.2665", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:01:05.2734", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 12:01:05.2734", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 12:01:05.2855", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:01:05.8791", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:01:05.8791", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:01:05.8791", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:01:05.8791", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:01:05.8791", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:01:05.8791", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:01:05.8791", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 12:01:05.8791", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 12:01:05.8791", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 12:01:05.8791", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 12:01:05.8923", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:01:05.8923", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:04:04.1736", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:04:04.1736", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 12:04:04.1736", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:04:04.1736", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 12:04:04.1736", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 12:04:04.1736", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:04:04.1736", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:04:04.1736", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:04:04.1736", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:04:04.1736", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:04:04.1736", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:04:04.1736", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:04:04.1736", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 12:04:04.1874", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 12:04:04.1874", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 12:04:04.2062", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:04:04.7289", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:04:04.7289", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 12:04:04.7289", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 12:04:04.7485", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:04:05.2749", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:04:05.2749", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 12:04:05.2749", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 12:04:05.2913", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:04:05.8869", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:04:05.8898", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:04:05.8898", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:04:05.8898", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:04:05.8898", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:04:05.8898", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:04:05.8898", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 12:04:05.8898", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 12:04:05.8898", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 12:04:05.8898", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 12:04:05.8898", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:04:05.8898", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:07:04.2202", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:07:04.2202", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 12:07:04.2202", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:07:04.2202", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 12:07:04.2202", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 12:07:04.2202", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:07:04.2202", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:07:04.2202", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:07:04.2202", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:07:04.2202", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:07:04.2202", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:07:04.2202", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:07:04.2202", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 12:07:04.2309", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 12:07:04.2309", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 12:07:04.2516", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:07:04.7905", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:07:04.7934", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 12:07:04.7934", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 12:07:04.7934", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:07:05.3473", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:07:05.3473", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 12:07:05.3473", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 12:07:05.3606", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:07:05.9473", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:07:05.9500", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:07:05.9500", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:07:05.9500", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:07:05.9500", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:07:05.9500", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:07:05.9500", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 12:07:05.9500", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 12:07:05.9500", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 12:07:05.9500", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 12:07:05.9500", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:07:05.9500", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:09:49.0568", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:09:49.0568", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 12:09:49.0568", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:09:49.0568", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:09:49.0568", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00021#" } { "timestamp": "2026-03-08 12:09:49.0568", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00021" } { "timestamp": "2026-03-08 12:09:49.0717", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:09:49.0717", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:09:49.0717", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:09:49.0717", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:09:49.0717", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:09:49.2063", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625175,\"createdOn\":\"2026-03-08T12:09:49.206Z\",\"updatedOn\":\"2026-03-08T12:09:49.206Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:09:49.2063", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:09:49.2063", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:09:49.2063", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:09:49.2155", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:09:49.2155", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:09:49.2971", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:09:49.2971", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:09:49.2971", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:09:49.2971", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:09:49.2971", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:09:49.2971", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22173\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00297\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 12:09:49.3080", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:09:49.3080", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:09:49.3080", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00297#" } { "timestamp": "2026-03-08 12:09:49.3080", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00297" } { "timestamp": "2026-03-08 12:09:49.3080", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:09:49.3080", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:09:49.3080", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:09:49.3080", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:09:49.3080", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:09:49.4120", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00297\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00297\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625177,\"createdOn\":\"2026-03-08T12:09:49.411Z\",\"updatedOn\":\"2026-03-08T12:09:49.411Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:09:49.4120", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:09:49.4120", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:09:49.4120", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:09:49.4261", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:09:49.4261", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00297\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:09:49.5199", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:09:49.5199", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:09:49.5199", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:09:49.5199", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:09:49.5253", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:09:49.5253", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22295\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 12:09:49.5253", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:09:49.5253", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:09:49.5253", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00002#" } { "timestamp": "2026-03-08 12:09:49.5253", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00002" } { "timestamp": "2026-03-08 12:09:49.5457", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:09:49.5457", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:09:49.5457", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:09:49.5457", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:09:49.5457", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:09:49.6411", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00002\\n
\\n Description:<\/b> NA\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625179,\"createdOn\":\"2026-03-08T12:09:49.642Z\",\"updatedOn\":\"2026-03-08T12:09:49.642Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:09:49.6411", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:09:49.6411", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:09:49.6411", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:09:49.6513", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:09:49.6513", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00002\"},{\"type\":\"text\",\"text\":\"NA\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:09:49.7358", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:09:49.7358", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:09:49.7358", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:09:49.7358", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:09:49.7427", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:09:49.7427", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"24288\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00023\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 12:09:49.7427", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:09:49.7427", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:09:49.7427", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00023#" } { "timestamp": "2026-03-08 12:09:49.7427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00023" } { "timestamp": "2026-03-08 12:09:49.7613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:09:49.7613", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:09:49.7613", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:09:49.7613", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:09:49.7613", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:09:49.8489", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00023\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00023\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625181,\"createdOn\":\"2026-03-08T12:09:49.851Z\",\"updatedOn\":\"2026-03-08T12:09:49.851Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:09:49.8489", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:09:49.8489", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:09:49.8489", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:09:49.8632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:09:49.8632", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00023\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:09:49.9467", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:09:49.9467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:09:49.9467", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:09:49.9467", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:09:49.9467", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:09:49.9467", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00093\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 12:09:49.9467", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:09:49.9467", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:09:49.9467", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00093#" } { "timestamp": "2026-03-08 12:09:49.9467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00093" } { "timestamp": "2026-03-08 12:09:49.9697", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:09:49.9697", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:09:49.9697", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:09:49.9697", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:09:49.9697", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:09:50.0552", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00093\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00093\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625183,\"createdOn\":\"2026-03-08T12:09:50.058Z\",\"updatedOn\":\"2026-03-08T12:09:50.058Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:09:50.0552", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:09:50.0552", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:09:50.0552", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:09:50.0725", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:09:50.0725", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00093\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:09:50.1595", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:09:50.1595", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:09:50.1595", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:09:50.1595", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:09:50.1595", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:09:50.1595", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21684\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00151\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 12:09:50.1660", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:09:50.1660", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:09:50.1660", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00151#" } { "timestamp": "2026-03-08 12:09:50.1660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00151" } { "timestamp": "2026-03-08 12:09:50.1660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:09:50.1660", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:09:50.1660", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:09:50.1660", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:09:50.1660", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:09:50.2593", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00151\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00151\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625185,\"createdOn\":\"2026-03-08T12:09:50.263Z\",\"updatedOn\":\"2026-03-08T12:09:50.263Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:09:50.2593", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:09:50.2593", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:09:50.2593", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:09:50.2770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:09:50.2770", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00151\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:09:50.3632", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:09:50.3632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:09:50.3632", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:09:50.3632", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:09:50.3632", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:09:50.3632", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21785\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00192\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 12:09:50.3707", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:09:50.3707", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:09:50.3707", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00192#" } { "timestamp": "2026-03-08 12:09:50.3707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00192" } { "timestamp": "2026-03-08 12:09:50.3707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:09:50.3707", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:09:50.3707", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:09:50.3707", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:09:50.3707", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:09:50.4680", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00192\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00192\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625187,\"createdOn\":\"2026-03-08T12:09:50.468Z\",\"updatedOn\":\"2026-03-08T12:09:50.468Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:09:50.4680", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:09:50.4680", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:09:50.4680", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:09:50.4855", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:09:50.4855", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00192\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:09:50.5720", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:09:50.5720", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:09:50.5720", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:09:50.5720", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:09:50.5720", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:09:50.5720", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21800\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 12:09:50.5720", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:09:50.5720", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:09:50.5720", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00028#" } { "timestamp": "2026-03-08 12:09:50.5720", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00028" } { "timestamp": "2026-03-08 12:09:50.5960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:09:50.5960", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:09:50.5960", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:09:50.5960", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:09:50.5960", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:09:50.6832", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625189,\"createdOn\":\"2026-03-08T12:09:50.685Z\",\"updatedOn\":\"2026-03-08T12:09:50.685Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:09:50.6832", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:09:50.6832", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:09:50.6832", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:09:50.6832", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:09:50.6832", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:09:50.7803", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:09:50.7803", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:09:50.7803", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:09:50.7803", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:09:50.7803", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:09:50.7803", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22169\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 12:09:50.7911", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:09:50.7911", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:09:50.7911", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00020#" } { "timestamp": "2026-03-08 12:09:50.7911", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00020" } { "timestamp": "2026-03-08 12:09:50.7911", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:09:50.7911", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:09:50.7911", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:09:50.7911", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:09:50.7911", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:09:50.8909", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00020\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625191,\"createdOn\":\"2026-03-08T12:09:50.891Z\",\"updatedOn\":\"2026-03-08T12:09:50.891Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:09:50.8909", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:09:50.8909", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:09:50.8909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:09:50.9053", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:09:50.9053", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00020\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:09:50.9866", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:09:50.9866", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:09:50.9866", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:09:50.9866", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:09:50.9953", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:09:50.9953", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22388\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 12:09:50.9953", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:09:50.9953", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:09:50.9953", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00013#" } { "timestamp": "2026-03-08 12:09:50.9953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00013" } { "timestamp": "2026-03-08 12:09:51.0127", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:09:51.0127", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:09:51.0127", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:09:51.0127", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:09:51.0127", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:09:51.0984", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625193,\"createdOn\":\"2026-03-08T12:09:51.101Z\",\"updatedOn\":\"2026-03-08T12:09:51.101Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:09:51.0984", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:09:51.1017", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:09:51.1017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:09:51.1017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:09:51.1017", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:09:51.1977", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:09:51.1977", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:09:51.1977", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:09:51.1977", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:09:51.1977", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:09:51.1977", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:09:51.1977", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:09:51.1977", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:09:51.1977", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-08 12:09:51.1977", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-08 12:09:51.2201", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:09:51.2201", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:09:51.2201", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:09:51.2201", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:09:51.2201", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:09:51.3078", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625195,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:09:51.308Z\",\"updatedOn\":\"2026-03-08T12:09:51.308Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:09:51.3078", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:09:51.3078", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:09:51.3078", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:09:51.3234", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:09:51.3234", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:09:51.4108", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:09:51.4108", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:09:51.4108", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:09:51.4108", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:09:51.4108", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:09:51.4108", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21927\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00243\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:09:51.4207", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:09:51.4207", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:09:51.4207", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00243#" } { "timestamp": "2026-03-08 12:09:51.4207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00243" } { "timestamp": "2026-03-08 12:09:51.4428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:09:51.4428", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:09:51.4428", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:09:51.4428", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:09:51.4428", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:09:51.5299", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00243\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00243\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625197,\"createdOn\":\"2026-03-08T12:09:51.531Z\",\"updatedOn\":\"2026-03-08T12:09:51.531Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:09:51.5299", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:09:51.5299", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:09:51.5299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:09:51.5414", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:09:51.5414", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00243\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:09:51.6274", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:09:51.6274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:09:51.6274", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:09:51.6274", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:10:04.1726", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:10:04.1726", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 12:10:04.1726", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:10:04.1726", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 12:10:04.1726", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 12:10:04.1726", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:10:04.1726", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:10:04.1794", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:10:04.1794", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:10:04.1794", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:10:04.1794", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:10:04.1794", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:10:04.1794", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 12:10:04.1794", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 12:10:04.1794", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 12:10:04.2014", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:10:04.7186", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:10:04.7186", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 12:10:04.7186", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 12:10:04.7342", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:10:05.2761", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:10:05.2761", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 12:10:05.2761", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 12:10:05.2975", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:10:05.8849", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:10:05.8849", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:10:05.8849", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:10:05.8849", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:10:05.8849", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:10:05.8849", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:10:05.8849", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 12:10:05.8849", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 12:10:05.8849", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 12:10:05.8849", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 12:10:05.8849", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:10:05.8849", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:13:04.2017", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:13:04.2017", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 12:13:04.2121", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:13:04.2121", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 12:13:04.2121", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 12:13:04.2121", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:13:04.2121", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:13:04.2121", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:13:04.2121", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:13:04.2121", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:13:04.2121", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:13:04.2121", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:13:04.2121", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 12:13:04.2121", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 12:13:04.2121", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 12:13:04.2347", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:13:04.7658", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:13:04.7658", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 12:13:04.7658", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 12:13:04.7891", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:13:05.3310", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:13:05.3335", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 12:13:05.3335", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 12:13:05.3335", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:13:05.9368", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:13:05.9368", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:13:05.9368", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:13:05.9368", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:13:05.9368", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:13:05.9368", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:13:05.9368", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 12:13:05.9368", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 12:13:05.9431", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 12:13:05.9431", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 12:13:05.9431", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:13:05.9431", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:16:04.1681", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:16:04.1681", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 12:16:04.1741", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:16:04.1741", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 12:16:04.1741", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 12:16:04.1741", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:16:04.1741", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:16:04.1741", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:16:04.1741", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:16:04.1741", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:16:04.1741", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:16:04.1741", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:16:04.1741", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 12:16:04.1741", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 12:16:04.1741", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 12:16:04.1978", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:16:04.7144", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:16:04.7144", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 12:16:04.7144", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 12:16:04.7296", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:16:05.2893", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:16:05.2893", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 12:16:05.2893", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 12:16:05.3027", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:16:05.8931", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:16:05.8931", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:16:05.8931", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:16:05.8931", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:16:05.8931", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:16:05.8931", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:16:05.8931", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 12:16:05.8931", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 12:16:05.8931", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 12:16:05.8931", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 12:16:05.8931", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:16:05.8931", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:19:04.1352", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:19:04.1352", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 12:19:04.1407", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:19:04.1407", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 12:19:04.1407", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 12:19:04.1407", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:19:04.1407", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:19:04.1407", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:19:04.1407", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:19:04.1407", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:19:04.1407", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:19:04.1407", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:19:04.1407", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 12:19:04.1407", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 12:19:04.1407", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 12:19:04.1541", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:19:04.6675", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:19:04.6739", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 12:19:04.6739", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 12:19:04.6907", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:19:05.2508", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:19:05.2508", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 12:19:05.2508", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 12:19:05.2660", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:19:05.8636", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:19:05.8636", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:19:05.8636", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:19:05.8636", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:19:05.8636", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:19:05.8636", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:19:05.8636", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 12:19:05.8636", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 12:19:05.8636", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 12:19:05.8743", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 12:19:05.8743", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:19:05.8743", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:22:04.2125", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:22:04.2125", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 12:22:04.2210", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:22:04.2210", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 12:22:04.2210", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 12:22:04.2210", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:22:04.2210", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:22:04.2210", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:22:04.2210", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:22:04.2210", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:22:04.2210", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:22:04.2210", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:22:04.2210", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 12:22:04.2210", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 12:22:04.2210", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 12:22:04.2438", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:22:04.7644", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:22:04.7644", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 12:22:04.7644", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 12:22:04.7841", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:22:05.3250", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:22:05.3250", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 12:22:05.3250", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 12:22:05.3409", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:22:05.9217", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:22:05.9217", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:22:05.9217", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:22:05.9217", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:22:05.9217", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:22:05.9217", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:22:05.9217", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 12:22:05.9217", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 12:22:05.9217", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 12:22:05.9217", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 12:22:05.9334", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:22:05.9334", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:24:49.0641", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:24:49.0641", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21978\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:24:49.0641", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:24:49.0697", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:24:49.0697", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00020#" } { "timestamp": "2026-03-08 12:24:49.0697", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00020" } { "timestamp": "2026-03-08 12:24:49.0697", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:24:49.0697", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:24:49.0697", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:24:49.0697", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:24:49.0697", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:24:49.2168", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00020\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625199,\"createdOn\":\"2026-03-08T12:24:49.217Z\",\"updatedOn\":\"2026-03-08T12:24:49.217Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:24:49.2168", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:24:49.2168", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:24:49.2168", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:24:49.2321", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:24:49.2321", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00020\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:24:49.3184", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:24:49.3184", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:24:49.3184", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:24:49.3184", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:25:04.1718", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:25:04.1718", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 12:25:04.1807", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:25:04.1807", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 12:25:04.1807", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 12:25:04.1807", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:25:04.1807", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:25:04.1807", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:25:04.1807", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:25:04.1807", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:25:04.1807", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:25:04.1807", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:25:04.1807", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 12:25:04.1807", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 12:25:04.1807", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 12:25:04.2063", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:25:04.7257", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:25:04.7257", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 12:25:04.7257", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 12:25:04.7257", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:25:05.2822", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:25:05.2822", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 12:25:05.2884", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 12:25:05.2884", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:25:05.8822", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:25:05.8822", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:25:05.8822", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:25:05.8822", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:25:05.8822", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:25:05.8822", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:25:05.8822", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 12:25:05.8822", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 12:25:05.9033", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 12:25:05.9151", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 12:25:05.9151", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:25:05.9151", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:28:04.1813", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:28:04.1813", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 12:28:04.1813", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:28:04.1813", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 12:28:04.1813", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 12:28:04.1813", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:28:04.1813", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:28:04.1813", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:28:04.1813", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:28:04.1813", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:28:04.1813", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:28:04.1813", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:28:04.1813", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 12:28:04.1813", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 12:28:04.1942", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 12:28:04.1942", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:28:04.7256", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:28:04.7256", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 12:28:04.7256", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 12:28:04.7395", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:28:05.3010", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:28:05.3010", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 12:28:05.3010", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 12:28:05.3175", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:28:05.9059", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:28:05.9059", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:28:05.9098", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:28:05.9098", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:28:05.9098", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:28:05.9098", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:28:05.9098", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 12:28:05.9098", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 12:28:05.9098", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 12:28:05.9098", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 12:28:05.9098", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:28:05.9098", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:31:04.1477", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:31:04.1477", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 12:31:04.1477", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:31:04.1477", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 12:31:04.1477", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 12:31:04.1477", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:31:04.1477", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:31:04.1477", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:31:04.1477", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:31:04.1477", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:31:04.1477", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:31:04.1477", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:31:04.1477", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 12:31:04.1477", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 12:31:04.1584", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 12:31:04.1799", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:31:04.6961", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:31:04.6961", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 12:31:04.6961", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 12:31:04.7165", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:31:05.2755", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:31:05.2755", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 12:31:05.2755", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 12:31:05.2895", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:31:05.8904", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:31:05.8939", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:31:05.8939", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:31:05.8939", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:31:05.8939", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:31:05.8939", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:31:05.8939", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 12:31:05.8939", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 12:31:05.8939", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 12:31:05.8939", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 12:31:05.8939", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:31:05.8939", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:34:04.1490", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:34:04.1490", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 12:34:04.1559", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:34:04.1559", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 12:34:04.1559", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 12:34:04.1559", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:34:04.1559", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:34:04.1559", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:34:04.1559", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:34:04.1559", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:34:04.1559", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:34:04.1559", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:34:04.1559", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 12:34:04.1559", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 12:34:04.1559", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 12:34:04.1715", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:34:04.6884", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:34:04.6884", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 12:34:04.6884", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 12:34:04.7059", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:34:05.2646", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:34:05.2646", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 12:34:05.2646", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 12:34:05.2801", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:34:05.9206", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:34:05.9206", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:34:05.9206", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:34:05.9206", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:34:05.9206", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:34:05.9206", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:34:05.9206", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 12:34:05.9206", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 12:34:05.9206", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 12:34:05.9206", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 12:34:05.9206", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:34:05.9206", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:37:04.2179", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:37:04.2179", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 12:37:04.2179", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:37:04.2179", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 12:37:04.2179", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 12:37:04.2179", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:37:04.2179", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:37:04.2179", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:37:04.2179", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:37:04.2179", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:37:04.2179", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:37:04.2179", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:37:04.2179", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 12:37:04.2179", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 12:37:04.2306", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 12:37:04.2306", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:37:04.7462", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:37:04.7462", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 12:37:04.7462", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 12:37:04.7691", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:37:05.3400", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:37:05.3400", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 12:37:05.3400", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 12:37:05.3562", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:37:05.9330", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:37:05.9330", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:37:05.9330", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:37:05.9330", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:37:05.9330", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:37:05.9330", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:37:05.9330", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 12:37:05.9330", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 12:37:05.9330", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 12:37:05.9330", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 12:37:05.9330", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:37:05.9330", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:39:49.0627", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:39:49.0627", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22015\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00279\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:39:49.0627", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:39:49.0627", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:39:49.0695", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00279#" } { "timestamp": "2026-03-08 12:39:49.0695", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00279" } { "timestamp": "2026-03-08 12:39:49.0695", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:39:49.0695", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:39:49.0695", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:39:49.0695", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:39:49.0695", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:39:49.2102", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00279\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00279\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625215,\"createdOn\":\"2026-03-08T12:39:49.213Z\",\"updatedOn\":\"2026-03-08T12:39:49.213Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:39:49.2102", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:39:49.2102", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:39:49.2102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:39:49.2102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:39:49.2102", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00279\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:39:49.3042", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:39:49.3042", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:39:49.3042", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:39:49.3042", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:39:49.3042", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:39:49.3042", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22121\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00073\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:39:49.3232", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:39:49.3232", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:39:49.3232", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00073#" } { "timestamp": "2026-03-08 12:39:49.3232", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00073" } { "timestamp": "2026-03-08 12:39:49.3232", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:39:49.3232", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:39:49.3232", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:39:49.3232", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:39:49.3232", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:39:49.4184", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00073\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00073\\n
\\n Description:<\/b> TEST\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625217,\"createdOn\":\"2026-03-08T12:39:49.422Z\",\"updatedOn\":\"2026-03-08T12:39:49.422Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:39:49.4184", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:39:49.4184", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:39:49.4184", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:39:49.4408", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:39:49.4408", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00073\"},{\"type\":\"text\",\"text\":\"TEST\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:39:49.5285", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:39:49.5285", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:39:49.5285", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:39:49.5285", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:39:49.5285", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:39:49.5285", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22135\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00064\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:39:49.5285", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:39:49.5285", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:39:49.5285", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00064#" } { "timestamp": "2026-03-08 12:39:49.5285", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00064" } { "timestamp": "2026-03-08 12:39:49.5466", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:39:49.5466", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:39:49.5466", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:39:49.5466", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:39:49.5466", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:39:49.6335", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00064\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00064\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625219,\"createdOn\":\"2026-03-08T12:39:49.634Z\",\"updatedOn\":\"2026-03-08T12:39:49.634Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:39:49.6335", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:39:49.6335", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:39:49.6335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:39:49.6335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:39:49.6335", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00064\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:39:49.7305", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:39:49.7305", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:39:49.7305", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:39:49.7305", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:39:49.7305", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:39:49.7305", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00068\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:39:49.7305", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:39:49.7305", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:39:49.7305", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00068#" } { "timestamp": "2026-03-08 12:39:49.7305", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00068" } { "timestamp": "2026-03-08 12:39:49.7496", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:39:49.7496", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:39:49.7496", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:39:49.7496", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:39:49.7496", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:39:49.8369", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00068\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00068\\n
\\n Description:<\/b> Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625221,\"createdOn\":\"2026-03-08T12:39:49.837Z\",\"updatedOn\":\"2026-03-08T12:39:49.837Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:39:49.8369", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:39:49.8369", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:39:49.8369", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:39:49.8369", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:39:49.8369", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00068\"},{\"type\":\"text\",\"text\":\"Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:39:49.9340", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:39:49.9340", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:39:49.9340", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:39:49.9340", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:39:49.9340", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:39:49.9340", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22151\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00072\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:39:49.9340", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:39:49.9340", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:39:49.9340", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00072#" } { "timestamp": "2026-03-08 12:39:49.9340", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00072" } { "timestamp": "2026-03-08 12:39:49.9520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:39:49.9520", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:39:49.9520", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:39:49.9520", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:39:49.9520", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:39:50.0398", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00072\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00072\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Web user\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625223,\"createdOn\":\"2026-03-08T12:39:50.040Z\",\"updatedOn\":\"2026-03-08T12:39:50.040Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:39:50.0398", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:39:50.0398", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:39:50.0398", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:39:50.0537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:39:50.0537", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00072\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Web user\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:39:50.1414", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:39:50.1414", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:39:50.1414", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:39:50.1414", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:39:50.1414", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:39:50.1414", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22184\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:39:50.1545", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:39:50.1545", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:39:50.1545", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00078#" } { "timestamp": "2026-03-08 12:39:50.1545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00078" } { "timestamp": "2026-03-08 12:39:50.1645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:39:50.1645", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:39:50.1645", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:39:50.1645", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:39:50.1645", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:39:50.2481", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00078\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00078\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625225,\"createdOn\":\"2026-03-08T12:39:50.252Z\",\"updatedOn\":\"2026-03-08T12:39:50.252Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:39:50.2481", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:39:50.2481", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:39:50.2481", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:39:50.2732", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:39:50.2732", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00078\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:39:50.3610", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:39:50.3610", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:39:50.3610", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:39:50.3610", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:40:04.1643", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:40:04.1643", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 12:40:04.1643", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:40:04.1643", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 12:40:04.1643", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 12:40:04.1643", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:40:04.1643", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:40:04.1643", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:40:04.1643", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:40:04.1643", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:40:04.1643", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:40:04.1643", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:40:04.1643", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 12:40:04.1643", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 12:40:04.1805", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 12:40:04.1973", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:40:04.7227", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:40:04.7255", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 12:40:04.7255", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 12:40:04.7255", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:40:05.3097", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:40:05.3097", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 12:40:05.3097", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 12:40:05.3241", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:40:05.9113", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:40:05.9166", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:40:05.9166", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:40:05.9166", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:40:05.9166", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:40:05.9166", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:40:05.9166", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 12:40:05.9166", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 12:40:05.9166", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 12:40:05.9166", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 12:40:05.9166", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:40:05.9166", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:43:04.2300", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:43:04.2300", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 12:43:04.2300", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:43:04.2300", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 12:43:04.2300", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 12:43:04.2300", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:43:04.2300", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:43:04.2300", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:43:04.2300", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:43:04.2300", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:43:04.2300", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:43:04.2300", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:43:04.2300", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 12:43:04.2382", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 12:43:04.2382", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 12:43:04.2382", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:43:04.7677", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:43:04.7699", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 12:43:04.7699", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 12:43:04.7885", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:43:05.3658", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:43:05.3658", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 12:43:05.3658", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 12:43:05.3885", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:43:06.0032", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:43:06.0068", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:43:06.0068", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:43:06.0068", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:43:06.0068", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:43:06.0068", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:43:06.0068", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 12:43:06.0068", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 12:43:06.0068", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 12:43:06.0068", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 12:43:06.0068", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:43:06.0068", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:46:04.1578", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:46:04.1578", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 12:46:04.1578", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:46:04.1578", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 12:46:04.1578", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 12:46:04.1578", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:46:04.1578", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:46:04.1578", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:46:04.1578", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:46:04.1578", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:46:04.1578", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:46:04.1578", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:46:04.1578", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 12:46:04.1578", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 12:46:04.1740", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 12:46:04.1740", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:46:04.6970", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:46:04.6970", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 12:46:04.6970", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 12:46:04.7134", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:46:05.2566", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:46:05.2566", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 12:46:05.2566", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 12:46:05.2722", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:46:05.8684", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:46:05.8684", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:46:05.8684", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:46:05.8684", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:46:05.8684", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:46:05.8684", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:46:05.8684", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 12:46:05.8684", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 12:46:05.8764", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 12:46:05.8764", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 12:46:05.8764", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:46:05.8764", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:49:04.1338", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:49:04.1338", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 12:49:04.1406", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:49:04.1406", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 12:49:04.1406", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 12:49:04.1406", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:49:04.1406", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:49:04.1406", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:49:04.1406", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:49:04.1406", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:49:04.1406", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:49:04.1406", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:49:04.1406", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 12:49:04.1406", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 12:49:04.1406", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 12:49:04.1534", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:49:04.6760", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:49:04.6760", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 12:49:04.6760", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 12:49:04.6975", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:49:05.2250", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:49:05.2250", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 12:49:05.2250", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 12:49:05.2457", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:49:05.8481", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:49:05.8481", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:49:05.8481", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:49:05.8481", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:49:05.8481", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:49:05.8481", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:49:05.8481", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 12:49:05.8481", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 12:49:05.8481", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 12:49:05.8481", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 12:49:05.8580", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:49:05.8580", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:52:04.2218", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:52:04.2218", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 12:52:04.2291", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:52:04.2291", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 12:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 12:52:04.2291", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 12:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 12:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 12:52:04.2291", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:52:04.7640", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:52:04.7640", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 12:52:04.7640", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 12:52:04.7805", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:52:05.3087", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:52:05.3087", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 12:52:05.3087", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 12:52:05.3227", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:52:05.9162", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:52:05.9162", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:52:05.9162", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:52:05.9162", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:52:05.9162", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:52:05.9162", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:52:05.9162", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 12:52:05.9162", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 12:52:05.9162", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 12:52:05.9162", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 12:52:05.9162", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:52:05.9162", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:48.9335", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:48.9335", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22143\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00070\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 12:54:48.9335", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:48.9335", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:48.9335", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00070#" } { "timestamp": "2026-03-08 12:54:48.9335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00070" } { "timestamp": "2026-03-08 12:54:48.9469", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:48.9469", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:48.9469", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:48.9469", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:48.9469", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:49.0842", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00070\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00070\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625232,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:49.083Z\",\"updatedOn\":\"2026-03-08T12:54:49.083Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:49.0842", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:49.0842", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:49.0842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:49.0973", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:49.0973", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00070\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:49.1849", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:49.1849", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:49.1849", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:49.1849", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:49.1849", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:49.1849", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48035\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 12:54:49.1849", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:49.1849", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:49.1849", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00016#" } { "timestamp": "2026-03-08 12:54:49.1849", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00016" } { "timestamp": "2026-03-08 12:54:49.1981", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 12:54:49.1981", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:49.1981", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:49.1981", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:49.1981", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:49.2859", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00016\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> customer creator complain\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625234,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:49.285Z\",\"updatedOn\":\"2026-03-08T12:54:49.285Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:49.2859", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:49.2859", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:49.2859", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 12:54:49.2945", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 12:54:49.2945", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00016\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"customer creator complain\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:49.3820", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:49.3820", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 12:54:49.3820", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:49.3820", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:49.3820", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:49.3820", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 12:54:49.3820", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:49.3820", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:49.3820", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-08 12:54:49.3820", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-08 12:54:49.3820", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:54:49.3820", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:49.3820", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:49.3978", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:49.3978", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:49.4843", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625236,\"createdOn\":\"2026-03-08T12:54:49.484Z\",\"updatedOn\":\"2026-03-08T12:54:49.484Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:49.4843", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:49.4843", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:49.4843", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:54:49.4926", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:54:49.4926", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:49.5828", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:49.5828", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:54:49.5828", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:49.5828", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:49.5828", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:49.5828", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47931\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00015\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:49.5881", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:49.5881", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:49.5881", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00015#" } { "timestamp": "2026-03-08 12:54:49.5881", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00015" } { "timestamp": "2026-03-08 12:54:49.5881", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:49.5881", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:49.5881", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:49.5881", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:49.5881", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:49.6867", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00015\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00015\\n
\\n Description:<\/b> This is Task Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625238,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:49.686Z\",\"updatedOn\":\"2026-03-08T12:54:49.686Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:49.6867", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:49.6867", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:49.6867", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:49.6989", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:49.6989", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00015\"},{\"type\":\"text\",\"text\":\"This is Task Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:49.7908", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:49.7908", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:49.7908", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:49.7908", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:49.7908", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:49.7908", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47930\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:49.7908", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:49.7908", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:49.7908", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00011#" } { "timestamp": "2026-03-08 12:54:49.7908", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00011" } { "timestamp": "2026-03-08 12:54:49.8094", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:49.8094", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:49.8094", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:49.8094", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:49.8094", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:49.8983", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625240,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:49.898Z\",\"updatedOn\":\"2026-03-08T12:54:49.898Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:49.8983", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:49.8983", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:49.8983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:49.8983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:49.8983", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:50.0006", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:50.0006", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:50.0006", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:50.0006", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:50.0006", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:50.0006", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47919\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00014\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:50.0098", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:50.0098", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:50.0098", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00014#" } { "timestamp": "2026-03-08 12:54:50.0098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00014" } { "timestamp": "2026-03-08 12:54:50.0098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 12:54:50.0098", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:50.0098", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:50.0098", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:50.0098", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:50.1067", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00014\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00014\\n
\\n Description:<\/b> Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625242,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:50.106Z\",\"updatedOn\":\"2026-03-08T12:54:50.106Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:50.1067", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:50.1067", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:50.1067", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 12:54:50.1213", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 12:54:50.1213", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00014\"},{\"type\":\"text\",\"text\":\"Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:50.2094", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:50.2094", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 12:54:50.2094", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:50.2094", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:50.2094", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:50.2120", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47564\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:50.2120", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:50.2120", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:50.2120", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00013#" } { "timestamp": "2026-03-08 12:54:50.2120", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00013" } { "timestamp": "2026-03-08 12:54:50.2304", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 12:54:50.2304", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:50.2304", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:50.2304", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:50.2304", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:50.3193", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00013\\n
\\n Description:<\/b> 22\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625244,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:50.319Z\",\"updatedOn\":\"2026-03-08T12:54:50.319Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:50.3193", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:50.3193", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:50.3193", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 12:54:50.3193", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 12:54:50.3193", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00013\"},{\"type\":\"text\",\"text\":\"22\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:50.4202", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:50.4202", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 12:54:50.4202", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:50.4202", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:50.4202", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:50.4202", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"32974\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:50.4320", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:50.4320", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:50.4320", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00011#" } { "timestamp": "2026-03-08 12:54:50.4320", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00011" } { "timestamp": "2026-03-08 12:54:50.4320", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:50.4320", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:50.4320", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:50.4320", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:50.4320", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:50.5322", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Examplewfe\\n
\\n Reported by:<\/b> Partiosh Kumar\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625246,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:50.531Z\",\"updatedOn\":\"2026-03-08T12:54:50.531Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:50.5322", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:50.5322", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:50.5322", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:50.5457", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:50.5457", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Examplewfe\"},{\"type\":\"text\",\"text\":\"Partiosh Kumar\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:50.6502", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:50.6502", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:50.6502", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:50.6502", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:50.6502", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:50.6502", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"26971\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:50.6660", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:50.6660", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:50.6660", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00009#" } { "timestamp": "2026-03-08 12:54:50.6660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00009" } { "timestamp": "2026-03-08 12:54:50.6660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:54:50.6660", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:50.6660", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:50.6660", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:50.6660", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:50.7637", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00009\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625249,\"createdOn\":\"2026-03-08T12:54:50.771Z\",\"updatedOn\":\"2026-03-08T12:54:50.771Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:50.7637", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:50.7637", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:50.7731", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:54:50.7731", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:54:50.7731", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00009\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:50.8758", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:50.8758", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:54:50.8758", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:50.8758", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:50.8758", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:50.8758", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23082\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:50.8843", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:50.8843", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:50.8843", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00017#" } { "timestamp": "2026-03-08 12:54:50.8843", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00017" } { "timestamp": "2026-03-08 12:54:50.8843", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:50.8843", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:50.8843", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:50.8843", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:50.8843", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:50.9832", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625251,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:50.982Z\",\"updatedOn\":\"2026-03-08T12:54:50.982Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:50.9832", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:50.9832", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:50.9832", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:50.9949", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:50.9949", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:51.0767", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:51.0767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:51.0767", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:51.0767", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:51.0848", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:51.0848", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:51.0848", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:51.0848", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:51.0848", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00010#" } { "timestamp": "2026-03-08 12:54:51.0848", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00010" } { "timestamp": "2026-03-08 12:54:51.0848", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:54:51.0848", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:51.0848", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:51.0848", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:51.0848", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:51.1842", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625253,\"createdOn\":\"2026-03-08T12:54:51.186Z\",\"updatedOn\":\"2026-03-08T12:54:51.186Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:51.1842", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:51.1842", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:51.1842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:54:51.2009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:54:51.2009", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:51.2857", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:51.2857", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:54:51.2857", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:51.2857", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:51.2903", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:51.2903", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22319\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:51.2903", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:51.2903", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:51.2903", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/26\/00003#" } { "timestamp": "2026-03-08 12:54:51.2903", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/26\/00003" } { "timestamp": "2026-03-08 12:54:51.3081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:54:51.3081", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:51.3081", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:51.3081", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:51.3081", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:51.3971", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625255,\"createdOn\":\"2026-03-08T12:54:51.396Z\",\"updatedOn\":\"2026-03-08T12:54:51.396Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:51.3971", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:51.3971", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:51.3971", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:54:51.4086", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:54:51.4086", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:51.4956", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:51.4956", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:54:51.4956", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:51.4956", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:51.4956", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:51.4956", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:51.4956", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:51.4956", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:51.5070", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00010#" } { "timestamp": "2026-03-08 12:54:51.5070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00010" } { "timestamp": "2026-03-08 12:54:51.5070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:51.5070", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:51.5070", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:51.5070", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:51.5070", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:51.6224", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625257,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:51.623Z\",\"updatedOn\":\"2026-03-08T12:54:51.623Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:51.6224", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:51.6224", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:51.6224", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:51.6472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:51.6472", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:51.7348", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:51.7348", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:51.7348", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:51.7348", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:51.7348", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:51.7348", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22310\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:51.7445", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:51.7445", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:51.7445", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00008#" } { "timestamp": "2026-03-08 12:54:51.7445", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00008" } { "timestamp": "2026-03-08 12:54:51.7590", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:51.7590", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:51.7590", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:51.7590", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:51.7590", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:51.8467", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625259,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:51.846Z\",\"updatedOn\":\"2026-03-08T12:54:51.846Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:51.8467", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:51.8467", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:51.8467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:51.8624", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:51.8624", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:51.9506", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:51.9506", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:51.9506", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:51.9506", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:51.9506", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:51.9506", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22309\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:51.9506", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:51.9599", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:51.9599", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00007#" } { "timestamp": "2026-03-08 12:54:51.9599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00007" } { "timestamp": "2026-03-08 12:54:51.9599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:51.9599", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:51.9599", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:51.9599", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:51.9599", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:52.0587", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625261,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:52.058Z\",\"updatedOn\":\"2026-03-08T12:54:52.058Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:52.0587", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:52.0587", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:52.0587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:52.0785", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:52.0785", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:52.1655", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:52.1655", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:52.1655", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:52.1655", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:52.1655", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:52.1655", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22283\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:52.1655", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:52.1655", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:52.1655", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00003#" } { "timestamp": "2026-03-08 12:54:52.1655", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00003" } { "timestamp": "2026-03-08 12:54:52.1818", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:54:52.1818", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:52.1818", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:52.1818", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:52.1818", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:52.2702", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00003\\n
\\n Description:<\/b> Test notification 08-jan-2025 testttttttt\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625263,\"createdOn\":\"2026-03-08T12:54:52.270Z\",\"updatedOn\":\"2026-03-08T12:54:52.270Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:52.2702", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:52.2702", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:52.2702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:54:52.2890", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:54:52.2890", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00003\"},{\"type\":\"text\",\"text\":\"Test notification 08-jan-2025 testttttttt\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:52.3767", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:52.3767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:54:52.3767", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:52.3767", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:52.3767", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:52.3767", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47932\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:52.3822", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:52.3822", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:52.3822", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00016#" } { "timestamp": "2026-03-08 12:54:52.3822", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00016" } { "timestamp": "2026-03-08 12:54:52.3822", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:52.3822", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:52.3822", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:52.3822", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:52.3822", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:52.4805", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00016\\n
\\n Description:<\/b> This Is Task Description - Task\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625265,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:52.479Z\",\"updatedOn\":\"2026-03-08T12:54:52.479Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:52.4805", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:52.4805", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:52.4805", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:52.4805", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:52.4805", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00016\"},{\"type\":\"text\",\"text\":\"This Is Task Description - Task\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:52.5776", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:52.5776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:52.5776", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:52.5776", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:52.5776", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:52.5776", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47933\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:52.5776", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:52.5776", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:52.5776", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00034#" } { "timestamp": "2026-03-08 12:54:52.5776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00034" } { "timestamp": "2026-03-08 12:54:52.5927", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:54:52.5927", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:52.5927", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:52.5927", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:52.5927", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:52.6805", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00034\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625267,\"createdOn\":\"2026-03-08T12:54:52.680Z\",\"updatedOn\":\"2026-03-08T12:54:52.680Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:52.6805", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:52.6805", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:52.6805", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:54:52.6805", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:54:52.6805", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00034\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:52.7776", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:52.7776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:54:52.7776", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:52.7776", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:52.7776", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:52.7776", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:52.7776", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:52.7776", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:52.7776", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00017#" } { "timestamp": "2026-03-08 12:54:52.7776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00017" } { "timestamp": "2026-03-08 12:54:52.7944", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:54:52.7944", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:52.7944", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:52.7944", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:52.7944", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:52.8826", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00017\\n
\\n Description:<\/b> This is action tracker Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625269,\"createdOn\":\"2026-03-08T12:54:52.882Z\",\"updatedOn\":\"2026-03-08T12:54:52.882Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:52.8826", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:52.8826", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:52.8826", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:54:52.8826", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:54:52.8826", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00017\"},{\"type\":\"text\",\"text\":\"This is action tracker Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:52.9823", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:52.9823", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:54:52.9823", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:52.9823", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:52.9823", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:52.9823", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22331\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:52.9823", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:52.9823", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:52.9823", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00003#" } { "timestamp": "2026-03-08 12:54:52.9823", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00003" } { "timestamp": "2026-03-08 12:54:53.0017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:54:53.0017", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:53.0017", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:53.0017", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:53.0017", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:53.0899", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625271,\"createdOn\":\"2026-03-08T12:54:53.089Z\",\"updatedOn\":\"2026-03-08T12:54:53.089Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:53.0899", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:53.0899", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:53.0899", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:54:53.1014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:54:53.1014", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:53.1895", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:53.1895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:54:53.1895", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:53.1895", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:53.1895", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:53.1895", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22176\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00075\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:53.1968", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:53.1968", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:53.1968", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00075#" } { "timestamp": "2026-03-08 12:54:53.1968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00075" } { "timestamp": "2026-03-08 12:54:53.1968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:54:53.1968", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:53.1968", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:53.1968", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:53.1968", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:53.2918", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00075\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00075\\n
\\n Description:<\/b> Leaking gas pipe\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625273,\"createdOn\":\"2026-03-08T12:54:53.296Z\",\"updatedOn\":\"2026-03-08T12:54:53.296Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:53.2918", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:53.2918", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:53.2918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:54:53.3103", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:54:53.3103", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00075\"},{\"type\":\"text\",\"text\":\"Leaking gas pipe\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:53.3972", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:53.3987", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:54:53.3987", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:53.3987", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:53.3987", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:53.3987", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22174\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:53.3987", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:53.3987", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:53.3987", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00008#" } { "timestamp": "2026-03-08 12:54:53.3987", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00008" } { "timestamp": "2026-03-08 12:54:53.4229", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:54:53.4229", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:53.4229", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:53.4229", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:53.4229", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:53.5084", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625275,\"createdOn\":\"2026-03-08T12:54:53.510Z\",\"updatedOn\":\"2026-03-08T12:54:53.510Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:53.5084", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:53.5084", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:53.5084", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:54:53.5084", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:54:53.5225", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:53.6137", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:53.6137", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:54:53.6137", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:53.6137", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:53.6137", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:53.6137", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:53.6197", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:53.6197", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:53.6197", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00007#" } { "timestamp": "2026-03-08 12:54:53.6197", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00007" } { "timestamp": "2026-03-08 12:54:53.6197", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:54:53.6197", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:53.6197", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:53.6197", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:53.6197", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:53.7173", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625277,\"createdOn\":\"2026-03-08T12:54:53.719Z\",\"updatedOn\":\"2026-03-08T12:54:53.719Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:53.7173", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:53.7173", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:53.7173", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:54:53.7353", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:54:53.7353", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:53.8247", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:53.8247", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:54:53.8247", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:53.8247", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:53.8247", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:53.8247", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00071\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:53.8385", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:53.8385", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:53.8385", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00071#" } { "timestamp": "2026-03-08 12:54:53.8385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00071" } { "timestamp": "2026-03-08 12:54:53.8385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:54:53.8385", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:53.8385", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:53.8385", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:53.8385", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:53.9364", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00071\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00071\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625279,\"createdOn\":\"2026-03-08T12:54:53.936Z\",\"updatedOn\":\"2026-03-08T12:54:53.936Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:53.9364", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:53.9364", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:53.9364", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:54:53.9463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:54:53.9463", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00071\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:54.0305", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:54.0305", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:54:54.0305", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:54.0305", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:54.0305", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:54.0305", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21920\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:54.0417", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:54.0417", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:54.0417", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00007#" } { "timestamp": "2026-03-08 12:54:54.0417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00007" } { "timestamp": "2026-03-08 12:54:54.0417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:54:54.0417", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:54.0417", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:54.0417", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:54.0417", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:54.1465", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625281,\"createdOn\":\"2026-03-08T12:54:54.143Z\",\"updatedOn\":\"2026-03-08T12:54:54.143Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:54.1465", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:54.1465", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:54.1465", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:54:54.1583", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:54:54.1583", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:54.2496", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:54.2496", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:54:54.2496", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:54.2496", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:54.2496", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:54.2496", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:54.2622", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:54.2622", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:54.2622", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-08 12:54:54.2622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-08 12:54:54.2737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:54.2737", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:54.2737", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:54.2737", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:54.2737", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:54.3733", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625283,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:54.376Z\",\"updatedOn\":\"2026-03-08T12:54:54.376Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:54.3733", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:54.3733", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:54.3733", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:54.3909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:54.3909", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:54.4786", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:54.4786", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:54.4786", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:54.4786", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:54.4786", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:54.4786", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:54.4786", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:54.4786", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:54.4786", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-08 12:54:54.4786", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-08 12:54:54.4982", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:54.4982", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:54.4982", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:54.4982", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:54.4982", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:54.5863", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625285,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:54.585Z\",\"updatedOn\":\"2026-03-08T12:54:54.585Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:54.5863", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:54.5863", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:54.5863", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:54.6004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:54.6004", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:54.6924", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:54.6924", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:54.6924", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:54.6924", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:54.6924", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:54.6924", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21798\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00058\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:54.6986", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:54.6986", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:54.6986", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00058#" } { "timestamp": "2026-03-08 12:54:54.6986", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00058" } { "timestamp": "2026-03-08 12:54:54.6986", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:54:54.6986", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:54.6986", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:54.6986", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:54.6986", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:54.7966", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00058\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00058\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625287,\"createdOn\":\"2026-03-08T12:54:54.795Z\",\"updatedOn\":\"2026-03-08T12:54:54.795Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:54.7966", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:54.7966", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:54.7966", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:54:54.8132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:54:54.8132", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00058\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:54.8999", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:54.8999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:54:54.8999", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:54.8999", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:54.8999", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:54.8999", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:54.8999", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:54.8999", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:54.8999", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-08 12:54:54.8999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-08 12:54:54.9205", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:54.9205", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:54.9205", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:54.9205", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:54.9205", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:55.0103", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625289,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:55.015Z\",\"updatedOn\":\"2026-03-08T12:54:55.015Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:55.0103", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:55.0103", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:55.0103", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:55.0242", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:55.0242", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:55.1048", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:55.1048", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:55.1048", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:55.1048", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:55.1048", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:55.1048", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:55.1187", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:55.1187", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:55.1187", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-08 12:54:55.1187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-08 12:54:55.1187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:55.1187", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:55.1187", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:55.1187", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:55.1187", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:55.2156", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625291,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:55.216Z\",\"updatedOn\":\"2026-03-08T12:54:55.216Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:55.2156", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:55.2156", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:55.2156", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:55.2299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:55.2299", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:55.3170", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:55.3170", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:55.3170", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:55.3170", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:55.3170", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:55.3170", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48022\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:55.3260", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:55.3260", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:55.3260", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00036#" } { "timestamp": "2026-03-08 12:54:55.3260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00036" } { "timestamp": "2026-03-08 12:54:55.3357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:55.3357", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:55.3357", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:55.3357", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:55.3357", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:55.4248", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00036\\n
\\n Description:<\/b> New Ticket\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625293,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:55.423Z\",\"updatedOn\":\"2026-03-08T12:54:55.423Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:55.4248", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:55.4248", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:55.4248", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:55.4430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:55.4430", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00036\"},{\"type\":\"text\",\"text\":\"New Ticket\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:55.5305", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:55.5305", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:55.5305", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:55.5305", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:55.5305", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:55.5305", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47967\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00019\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:55.5305", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:55.5305", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:55.5305", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00019#" } { "timestamp": "2026-03-08 12:54:55.5305", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00019" } { "timestamp": "2026-03-08 12:54:55.5466", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:54:55.5466", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:55.5466", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:55.5466", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:55.5466", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:55.6392", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00019\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00019\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625295,\"createdOn\":\"2026-03-08T12:54:55.638Z\",\"updatedOn\":\"2026-03-08T12:54:55.638Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:55.6392", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:55.6392", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:55.6392", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:54:55.6572", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:54:55.6572", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00019\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:55.7409", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:55.7409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:54:55.7409", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:55.7409", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:55.7458", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:55.7458", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22279\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:55.7458", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:55.7458", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:55.7458", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00001#" } { "timestamp": "2026-03-08 12:54:55.7458", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00001" } { "timestamp": "2026-03-08 12:54:55.7599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:55.7599", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:55.7599", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:55.7599", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:55.7599", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:55.8482", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625297,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:55.847Z\",\"updatedOn\":\"2026-03-08T12:54:55.847Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:55.8482", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:55.8482", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:55.8482", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:55.8667", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:55.8667", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:55.9536", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:55.9536", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:55.9536", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:55.9536", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:55.9536", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:55.9536", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22275\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:55.9625", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:55.9625", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:55.9625", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00001#" } { "timestamp": "2026-03-08 12:54:55.9625", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00001" } { "timestamp": "2026-03-08 12:54:55.9625", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:54:55.9625", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:55.9625", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:55.9625", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:55.9625", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:56.0576", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625299,\"createdOn\":\"2026-03-08T12:54:56.060Z\",\"updatedOn\":\"2026-03-08T12:54:56.060Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:56.0576", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:56.0576", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:56.0576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:54:56.0698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:54:56.0698", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:56.1570", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:56.1570", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:54:56.1570", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:56.1570", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:56.1570", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:56.1570", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18884\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:56.1640", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:56.1640", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:56.1640", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00029#" } { "timestamp": "2026-03-08 12:54:56.1640", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00029" } { "timestamp": "2026-03-08 12:54:56.1640", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:56.1640", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:56.1640", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:56.1640", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:56.1640", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:56.2610", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625301,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:56.262Z\",\"updatedOn\":\"2026-03-08T12:54:56.262Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:56.2610", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:56.2610", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:56.2610", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:56.2745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:56.2745", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:56.3613", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:56.3613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:56.3613", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:56.3613", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:56.3613", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:56.3613", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18881\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:56.3698", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:56.3698", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:56.3698", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00028#" } { "timestamp": "2026-03-08 12:54:56.3698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00028" } { "timestamp": "2026-03-08 12:54:56.3698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:56.3698", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:56.3698", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:56.3698", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:56.3698", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:56.4641", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625303,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:56.467Z\",\"updatedOn\":\"2026-03-08T12:54:56.467Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:56.4641", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:56.4641", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:56.4641", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:56.4787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:56.4787", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:56.5652", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:56.5652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:56.5652", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:56.5652", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:56.5652", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:56.5652", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18868\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00025\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:56.5720", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:56.5720", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:56.5720", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00025#" } { "timestamp": "2026-03-08 12:54:56.5720", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00025" } { "timestamp": "2026-03-08 12:54:56.6024", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:56.6024", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:56.6024", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:56.6024", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:56.6024", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:56.6892", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00025\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00025\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625305,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:56.689Z\",\"updatedOn\":\"2026-03-08T12:54:56.689Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:56.6892", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:56.6892", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:56.6892", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:56.7030", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:56.7030", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00025\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:56.7915", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:56.7915", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:56.7915", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:56.7915", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:56.7915", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:56.7915", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18807\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:56.7915", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:56.7915", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:56.7915", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00013#" } { "timestamp": "2026-03-08 12:54:56.7915", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00013" } { "timestamp": "2026-03-08 12:54:56.8080", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:56.8080", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:56.8080", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:56.8080", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:56.8080", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:56.8950", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625307,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:56.896Z\",\"updatedOn\":\"2026-03-08T12:54:56.896Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:56.8950", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:56.8972", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:56.8972", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:56.9161", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:56.9161", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:56.9989", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:56.9989", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:56.9989", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:56.9989", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:56.9989", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:56.9989", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18740\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:57.0126", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:57.0126", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:57.0126", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00038#" } { "timestamp": "2026-03-08 12:54:57.0126", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00038" } { "timestamp": "2026-03-08 12:54:57.0225", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:57.0225", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:57.0225", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:57.0225", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:57.0225", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:57.1108", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00038\\n
\\n Description:<\/b> safety issue found\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625309,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:57.110Z\",\"updatedOn\":\"2026-03-08T12:54:57.110Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:57.1108", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:57.1108", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:57.1108", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:57.1231", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:57.1231", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00038\"},{\"type\":\"text\",\"text\":\"safety issue found\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:57.2106", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:57.2106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:57.2106", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:57.2106", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:57.2106", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:57.2106", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18738\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:57.2106", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:57.2106", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:57.2106", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00037#" } { "timestamp": "2026-03-08 12:54:57.2106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00037" } { "timestamp": "2026-03-08 12:54:57.2292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:57.2292", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:57.2292", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:57.2292", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:57.2292", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:57.3118", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00037\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625311,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:57.316Z\",\"updatedOn\":\"2026-03-08T12:54:57.316Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:57.3118", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:57.3118", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:57.3118", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:57.3311", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:57.3311", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00037\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:57.4187", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:57.4187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:57.4187", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:57.4187", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:57.4187", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:57.4187", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18737\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:57.4187", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:57.4187", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:57.4187", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00036#" } { "timestamp": "2026-03-08 12:54:57.4187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00036" } { "timestamp": "2026-03-08 12:54:57.4355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:57.4355", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:57.4355", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:57.4355", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:57.4355", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:57.5200", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00036\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625313,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:57.522Z\",\"updatedOn\":\"2026-03-08T12:54:57.522Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:57.5200", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:57.5200", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:57.5200", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:57.5319", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:57.5319", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00036\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:57.6195", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:57.6195", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:57.6195", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:57.6195", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:57.6195", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:57.6195", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18735\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:57.6325", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:57.6325", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:57.6325", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00034#" } { "timestamp": "2026-03-08 12:54:57.6325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00034" } { "timestamp": "2026-03-08 12:54:57.6325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:57.6325", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:57.6325", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:57.6325", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:57.6325", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:57.7327", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00034\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625315,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:57.733Z\",\"updatedOn\":\"2026-03-08T12:54:57.733Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:57.7327", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:57.7327", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:57.7327", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:57.7499", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:57.7499", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00034\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:57.8437", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:57.8437", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:57.8437", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:57.8437", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:57.8437", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:57.8437", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:57.8437", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:57.8437", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:57.8437", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00013#" } { "timestamp": "2026-03-08 12:54:57.8437", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00013" } { "timestamp": "2026-03-08 12:54:57.8612", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:57.8612", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:57.8612", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:57.8612", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:57.8612", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:57.9546", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00013\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625317,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:57.953Z\",\"updatedOn\":\"2026-03-08T12:54:57.953Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:57.9546", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:57.9546", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:57.9546", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:57.9704", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:57.9704", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00013\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:58.0629", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:58.0629", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:58.0629", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:58.0629", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:58.0629", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:58.0629", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18733\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:58.0728", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:58.0728", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:58.0728", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00033#" } { "timestamp": "2026-03-08 12:54:58.0728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00033" } { "timestamp": "2026-03-08 12:54:58.0728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:58.0728", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:58.0728", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:58.0728", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:58.0728", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:58.1706", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00033\\n
\\n Description:<\/b> safety issue found in hyderabad\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625319,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:58.170Z\",\"updatedOn\":\"2026-03-08T12:54:58.170Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:58.1706", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:58.1706", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:58.1706", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:58.1812", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:58.1812", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:58.2704", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:58.2704", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:58.2704", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:58.2704", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:58.2751", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:58.2751", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:58.2751", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:58.2751", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:58.2751", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00006#" } { "timestamp": "2026-03-08 12:54:58.2751", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00006" } { "timestamp": "2026-03-08 12:54:58.2893", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:58.2893", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:58.2893", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:58.2893", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:58.2893", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:58.3790", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625321,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:58.378Z\",\"updatedOn\":\"2026-03-08T12:54:58.378Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:58.3790", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:58.3790", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:58.3790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:58.3919", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:58.3919", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:58.4696", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:58.4696", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:58.4696", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:58.4799", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:58.4799", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:58.4799", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18728\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00032\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:58.4799", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:58.4799", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:58.4799", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00032#" } { "timestamp": "2026-03-08 12:54:58.4799", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00032" } { "timestamp": "2026-03-08 12:54:58.4971", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:58.4971", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:58.4971", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:58.4971", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:58.4971", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:58.5840", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00032\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00032\\n
\\n Description:<\/b> Safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625323,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:58.584Z\",\"updatedOn\":\"2026-03-08T12:54:58.584Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:58.5840", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:58.5840", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:58.5840", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:58.5939", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:58.5939", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00032\"},{\"type\":\"text\",\"text\":\"Safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:58.6800", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:58.6800", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:58.6800", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:58.6800", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:58.6800", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:58.6800", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:58.6800", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:58.6800", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:58.6800", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00005#" } { "timestamp": "2026-03-08 12:54:58.6800", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00005" } { "timestamp": "2026-03-08 12:54:58.7000", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:58.7000", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:58.7000", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:58.7000", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:58.7000", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:58.7870", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625325,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:58.786Z\",\"updatedOn\":\"2026-03-08T12:54:58.786Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:58.7870", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:58.7870", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:58.7884", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:58.7884", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:58.7884", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:58.8782", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:58.8782", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:58.8782", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:58.8782", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:58.8887", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:58.8887", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18720\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:58.8887", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:58.8975", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:58.8975", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00031#" } { "timestamp": "2026-03-08 12:54:58.8975", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00031" } { "timestamp": "2026-03-08 12:54:58.8975", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:58.8975", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:58.8975", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:58.8975", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:58.8975", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:58.9913", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00031\\n
\\n Description:<\/b> Safety issue found in hyderabad\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625327,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:58.994Z\",\"updatedOn\":\"2026-03-08T12:54:58.994Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:58.9913", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:58.9913", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:58.9913", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:59.0077", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:59.0077", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00031\"},{\"type\":\"text\",\"text\":\"Safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:59.0961", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:59.0961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:59.0961", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:59.0961", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:59.0961", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:59.0961", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18885\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:59.1047", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:59.1047", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:59.1047", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00033#" } { "timestamp": "2026-03-08 12:54:59.1047", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00033" } { "timestamp": "2026-03-08 12:54:59.1047", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:59.1047", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:59.1047", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:59.1047", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:59.1047", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:59.2002", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00033\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625329,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:59.202Z\",\"updatedOn\":\"2026-03-08T12:54:59.202Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:59.2002", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:59.2002", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:59.2002", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:59.2171", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:59.2171", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:59.3042", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:59.3042", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:59.3042", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:59.3042", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:59.3042", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:59.3042", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:59.3042", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:59.3042", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:59.3042", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00013#" } { "timestamp": "2026-03-08 12:54:59.3042", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00013" } { "timestamp": "2026-03-08 12:54:59.3042", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:59.3042", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:59.3042", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:59.3042", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:59.3191", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:59.3989", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625331,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:59.405Z\",\"updatedOn\":\"2026-03-08T12:54:59.405Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:59.3989", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:59.3989", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:59.3989", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:59.4197", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:59.4197", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:59.5054", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:59.5054", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:59.5054", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:59.5054", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:59.5081", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:59.5081", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22233\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00043\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:59.5081", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:59.5081", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:59.5081", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00043#" } { "timestamp": "2026-03-08 12:54:59.5081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00043" } { "timestamp": "2026-03-08 12:54:59.5248", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 12:54:59.5248", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:59.5248", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:59.5248", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:59.5248", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:59.6150", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00043\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00043\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625333,\"createdOn\":\"2026-03-08T12:54:59.614Z\",\"updatedOn\":\"2026-03-08T12:54:59.614Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:59.6150", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:59.6160", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:59.6160", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 12:54:59.6160", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 12:54:59.6160", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00043\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:59.7156", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:59.7156", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 12:54:59.7156", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:59.7156", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:59.7156", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:59.7156", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:59.7156", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:59.7156", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:59.7156", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-08 12:54:59.7156", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-08 12:54:59.7312", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:59.7312", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:59.7312", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:59.7312", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:59.7312", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:54:59.8186", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625335,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:54:59.818Z\",\"updatedOn\":\"2026-03-08T12:54:59.818Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:54:59.8192", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:54:59.8192", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:54:59.8192", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:54:59.8348", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:54:59.8348", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:54:59.9188", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:54:59.9188", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:54:59.9188", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:59.9188", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:54:59.9188", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:54:59.9188", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:54:59.9311", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:54:59.9311", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:54:59.9311", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-08 12:54:59.9311", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-08 12:54:59.9311", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:54:59.9311", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:54:59.9311", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:54:59.9311", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:54:59.9311", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:55:00.0318", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625337,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:55:00.033Z\",\"updatedOn\":\"2026-03-08T12:55:00.033Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:55:00.0318", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:55:00.0318", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:55:00.0318", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:55:00.0439", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:55:00.0439", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:55:00.1339", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:55:00.1339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:55:00.1339", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:00.1339", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:55:00.1339", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:55:00.1339", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:55:00.1339", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:55:00.1339", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:00.1339", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-08 12:55:00.1339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-08 12:55:00.1521", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:55:00.1521", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:55:00.1521", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:55:00.1521", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:55:00.1521", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:55:00.2394", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625339,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:55:00.239Z\",\"updatedOn\":\"2026-03-08T12:55:00.239Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:55:00.2394", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:55:00.2394", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:55:00.2394", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:55:00.2595", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:55:00.2595", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:55:00.3487", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:55:00.3487", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:55:00.3487", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:00.3487", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:55:00.3487", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:55:00.3503", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:55:00.3503", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:55:00.3503", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:00.3503", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-08 12:55:00.3503", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-08 12:55:00.3673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:55:00.3673", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:55:00.3673", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:55:00.3673", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:55:00.3673", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:55:00.4492", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625341,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:55:00.454Z\",\"updatedOn\":\"2026-03-08T12:55:00.454Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:55:00.4492", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:55:00.4492", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:55:00.4492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:55:00.4708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:55:00.4708", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:55:00.5592", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:55:00.5592", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:55:00.5592", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:00.5592", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:55:00.5592", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:55:00.5592", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:55:00.5592", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:55:00.5592", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:00.5592", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-08 12:55:00.5592", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-08 12:55:00.5789", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:55:00.5789", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:55:00.5789", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:55:00.5789", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:55:00.5789", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:55:00.6671", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625343,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:55:00.666Z\",\"updatedOn\":\"2026-03-08T12:55:00.666Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:55:00.6671", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:55:00.6671", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:55:00.6671", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:55:00.6796", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:55:00.6796", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:55:00.7664", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:55:00.7664", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:55:00.7664", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:00.7664", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:55:00.7664", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:55:00.7664", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:55:00.7664", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:55:00.7664", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:00.7664", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-08 12:55:00.7664", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-08 12:55:00.7800", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:55:00.7800", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:55:00.7800", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:55:00.7800", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:55:00.7800", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:55:00.8676", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625345,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:55:00.867Z\",\"updatedOn\":\"2026-03-08T12:55:00.867Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:55:00.8676", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:55:00.8676", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:55:00.8676", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:55:00.8676", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:55:00.8820", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:55:00.9669", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:55:00.9669", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:55:00.9669", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:00.9669", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:55:00.9669", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:55:00.9669", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:55:00.9763", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:55:00.9763", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:00.9763", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-08 12:55:00.9763", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-08 12:55:00.9763", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:55:00.9763", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:55:00.9763", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:55:00.9763", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:55:00.9763", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:55:01.0742", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625347,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:55:01.073Z\",\"updatedOn\":\"2026-03-08T12:55:01.073Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:55:01.0742", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:55:01.0742", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:55:01.0742", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:55:01.0742", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:55:01.0742", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:55:01.1676", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:55:01.1676", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:55:01.1676", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:01.1676", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:55:01.1676", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:55:01.1676", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21189\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:55:01.1784", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:55:01.1784", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:01.1784", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00038#" } { "timestamp": "2026-03-08 12:55:01.1784", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00038" } { "timestamp": "2026-03-08 12:55:01.1784", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:55:01.1784", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:55:01.1784", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:55:01.1784", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:55:01.1784", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:55:01.2761", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00038\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625349,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:55:01.275Z\",\"updatedOn\":\"2026-03-08T12:55:01.275Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:55:01.2761", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:55:01.2761", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:55:01.2761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:55:01.2887", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:55:01.2887", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00038\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:55:01.3756", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:55:01.3756", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:55:01.3756", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:01.3756", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:55:01.3756", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:55:01.3756", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:55:01.3850", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:55:01.3850", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:01.3850", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-08 12:55:01.3850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-08 12:55:01.3850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 12:55:01.3850", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:55:01.3850", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:55:01.3850", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:55:01.3850", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:55:01.4813", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625351,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:55:01.483Z\",\"updatedOn\":\"2026-03-08T12:55:01.483Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:55:01.4813", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:55:01.4813", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:55:01.4813", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 12:55:01.4943", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 12:55:01.4943", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:55:01.5985", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:55:01.5985", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 12:55:01.5985", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:01.5985", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:55:01.6003", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:55:01.6003", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:55:01.6003", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:55:01.6003", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:01.6003", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-08 12:55:01.6003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-08 12:55:01.6167", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 12:55:01.6167", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:55:01.6167", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:55:01.6167", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:55:01.6167", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:55:01.7096", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625353,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:55:01.713Z\",\"updatedOn\":\"2026-03-08T12:55:01.713Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:55:01.7096", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:55:01.7096", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:55:01.7096", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 12:55:01.7274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 12:55:01.7274", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:55:01.8266", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:55:01.8266", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 12:55:01.8266", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:01.8266", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:55:01.8266", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:55:01.8266", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:55:01.8266", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:55:01.8266", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:01.8266", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-08 12:55:01.8266", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-08 12:55:01.8418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 12:55:01.8418", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:55:01.8418", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:55:01.8418", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:55:01.8418", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:55:01.9314", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625355,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:55:01.930Z\",\"updatedOn\":\"2026-03-08T12:55:01.930Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:55:01.9314", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:55:01.9314", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:55:01.9314", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 12:55:01.9314", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 12:55:01.9443", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:55:02.0344", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:55:02.0344", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 12:55:02.0344", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:02.0344", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:55:02.0344", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:55:02.0344", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:55:02.0406", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:55:02.0406", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:02.0406", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-08 12:55:02.0406", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-08 12:55:02.0406", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 12:55:02.0406", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:55:02.0406", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:55:02.0406", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:55:02.0406", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:55:02.1376", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625357,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:55:02.137Z\",\"updatedOn\":\"2026-03-08T12:55:02.137Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:55:02.1376", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:55:02.1376", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:55:02.1376", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 12:55:02.1476", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 12:55:02.1476", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:55:02.2345", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:55:02.2345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 12:55:02.2345", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:02.2345", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:55:02.2345", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:55:02.2345", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:55:02.2345", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:55:02.2345", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:02.2411", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-08 12:55:02.2411", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-08 12:55:02.2411", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:55:02.2411", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:55:02.2411", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:55:02.2411", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:55:02.2411", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:55:02.3379", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625359,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:55:02.337Z\",\"updatedOn\":\"2026-03-08T12:55:02.337Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:55:02.3379", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:55:02.3379", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:55:02.3379", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:55:02.3509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:55:02.3509", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:55:02.4374", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:55:02.4374", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:55:02.4374", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:02.4374", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:55:02.4374", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:55:02.4374", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22141\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:55:02.4450", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:55:02.4450", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:02.4450", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00069#" } { "timestamp": "2026-03-08 12:55:02.4450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00069" } { "timestamp": "2026-03-08 12:55:02.4450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:55:02.4450", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:55:02.4450", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:55:02.4450", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:55:02.4450", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:55:02.5414", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00069\\n
\\n Description:<\/b> test noti\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625361,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:55:02.541Z\",\"updatedOn\":\"2026-03-08T12:55:02.541Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:55:02.5414", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:55:02.5414", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:55:02.5414", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:55:02.5414", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:55:02.5414", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00069\"},{\"type\":\"text\",\"text\":\"test noti\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:55:02.6380", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:55:02.6380", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:55:02.6380", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:02.6380", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:55:02.6380", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:55:02.6380", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21300\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00084\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:55:02.6380", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:55:02.6380", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:02.6380", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00084#" } { "timestamp": "2026-03-08 12:55:02.6380", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00084" } { "timestamp": "2026-03-08 12:55:02.6550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:55:02.6550", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:55:02.6550", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:55:02.6550", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:55:02.6550", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:55:02.7420", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00084\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00084\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625363,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:55:02.741Z\",\"updatedOn\":\"2026-03-08T12:55:02.741Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:55:02.7420", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:55:02.7420", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:55:02.7420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:55:02.7420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:55:02.7420", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00084\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:55:02.8412", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:55:02.8412", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:55:02.8412", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:02.8412", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:55:02.8412", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:55:02.8412", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21287\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00077\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:55:02.8412", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:55:02.8412", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:02.8412", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00077#" } { "timestamp": "2026-03-08 12:55:02.8412", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00077" } { "timestamp": "2026-03-08 12:55:02.8719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:55:02.8719", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:55:02.8719", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:55:02.8719", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:55:02.8719", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:55:02.9607", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00077\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00077\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625365,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:55:02.960Z\",\"updatedOn\":\"2026-03-08T12:55:02.960Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:55:02.9607", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:55:02.9607", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:55:02.9607", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:55:02.9607", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:55:02.9607", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00077\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:55:03.0585", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:55:03.0585", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:55:03.0585", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:03.0585", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:55:03.0585", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:55:03.0585", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21193\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00042\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:55:03.0585", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:55:03.0585", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:03.0585", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00042#" } { "timestamp": "2026-03-08 12:55:03.0585", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00042" } { "timestamp": "2026-03-08 12:55:03.0893", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:55:03.0893", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:55:03.0893", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:55:03.0893", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:55:03.0893", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:55:03.1773", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00042\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00042\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625367,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:55:03.176Z\",\"updatedOn\":\"2026-03-08T12:55:03.176Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:55:03.1773", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:55:03.1773", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:55:03.1773", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:55:03.1878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:55:03.1878", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00042\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:55:03.2739", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:55:03.2739", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:55:03.2739", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:03.2739", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:55:03.2739", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:55:03.2739", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21191\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00040\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:55:03.2739", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:55:03.2739", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:03.2739", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00040#" } { "timestamp": "2026-03-08 12:55:03.2739", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00040" } { "timestamp": "2026-03-08 12:55:03.2964", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:55:03.2964", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:55:03.2964", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:55:03.2964", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:55:03.2964", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:55:03.3839", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00040\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00040\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625369,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:55:03.384Z\",\"updatedOn\":\"2026-03-08T12:55:03.384Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:55:03.3839", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:55:03.3839", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:55:03.3839", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:55:03.3839", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:55:03.3839", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00040\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:55:03.4817", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:55:03.4817", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:55:03.4817", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:03.4817", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:55:03.4817", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:55:03.4817", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21190\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:55:03.4817", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:55:03.4817", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:03.4817", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00039#" } { "timestamp": "2026-03-08 12:55:03.4817", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00039" } { "timestamp": "2026-03-08 12:55:03.4998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:55:03.4998", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:55:03.4998", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:55:03.4998", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:55:03.4998", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:55:03.5878", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625371,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:55:03.587Z\",\"updatedOn\":\"2026-03-08T12:55:03.587Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:55:03.5878", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:55:03.5878", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:55:03.5878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:55:03.6123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:55:03.6123", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:55:03.7043", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:55:03.7043", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:55:03.7043", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:03.7043", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:55:03.7043", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:55:03.7043", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"27042\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 12:55:03.7262", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:55:03.7262", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:03.7262", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00010#" } { "timestamp": "2026-03-08 12:55:03.7262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00010" } { "timestamp": "2026-03-08 12:55:03.7554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 12:55:03.7554", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 12:55:03.7554", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 12:55:03.7554", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 12:55:03.7554", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 12:55:03.8428", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625373,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T12:55:03.842Z\",\"updatedOn\":\"2026-03-08T12:55:03.842Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 12:55:03.8428", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 12:55:03.8428", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 12:55:03.8428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 12:55:03.8554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 12:55:03.8554", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 12:55:03.9423", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 12:55:03.9423", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 12:55:03.9423", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 12:55:03.9423", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:55:04.1934", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:55:04.1934", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 12:55:04.1981", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:55:04.1981", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 12:55:04.1981", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 12:55:04.1981", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:55:04.1981", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:55:04.1981", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:55:04.1981", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:55:04.1981", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:55:04.1981", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:55:04.1981", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:55:04.1981", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 12:55:04.1981", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 12:55:04.1981", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 12:55:04.2197", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:55:04.7615", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:55:04.7615", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 12:55:04.7615", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 12:55:04.7780", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:55:05.3428", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:55:05.3428", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 12:55:05.3520", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 12:55:05.3731", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:55:05.9896", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:55:05.9927", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:55:05.9927", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:55:05.9927", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:55:05.9927", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:55:05.9927", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:55:05.9927", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 12:55:05.9927", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 12:55:05.9927", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 12:55:05.9927", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 12:55:05.9927", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:55:05.9927", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 12:58:04.4009", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 12:58:04.4009", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 12:58:04.4009", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 12:58:04.4104", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 12:58:04.4104", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 12:58:04.4104", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:58:04.4104", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:58:04.4104", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:58:04.4104", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:58:04.4104", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:58:04.4104", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:58:04.4104", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 12:58:04.4104", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 12:58:04.4104", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 12:58:04.4104", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 12:58:04.4296", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:58:04.9573", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:58:04.9573", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 12:58:04.9767", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 12:58:05.0103", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:58:05.5658", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:58:05.5684", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 12:58:05.5684", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 12:58:05.5890", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 12:58:06.1816", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 12:58:06.1816", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 12:58:06.1816", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:58:06.1816", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 12:58:06.1816", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 12:58:06.1816", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 12:58:06.1816", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 12:58:06.1816", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 12:58:06.1816", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 12:58:06.1816", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 12:58:06.2017", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 12:58:06.2017", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:01:04.2211", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:01:04.2211", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 13:01:04.2211", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:01:04.2211", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 13:01:04.2211", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 13:01:04.2211", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:01:04.2211", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:01:04.2211", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:01:04.2211", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:01:04.2211", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:01:04.2211", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:01:04.2211", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:01:04.2211", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 13:01:04.2211", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 13:01:04.2211", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 13:01:04.2628", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:01:04.8025", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:01:04.8025", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 13:01:04.8025", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 13:01:04.8501", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:01:05.4234", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:01:05.4234", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 13:01:05.4234", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 13:01:05.4501", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:01:06.0621", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:01:06.0644", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:01:06.0644", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:01:06.0644", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:01:06.0644", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:01:06.0644", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:01:06.0644", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 13:01:06.0644", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 13:01:06.0644", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 13:01:06.0644", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 13:01:06.0644", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:01:06.0644", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:04:04.3159", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:04:04.3159", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 13:04:04.3319", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:04:04.3319", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 13:04:04.3319", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 13:04:04.3319", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:04:04.3319", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:04:04.3319", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:04:04.3319", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:04:04.3319", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:04:04.3319", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:04:04.3319", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:04:04.3319", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 13:04:04.3319", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 13:04:04.3445", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 13:04:04.3713", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:04:04.8995", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:04:04.8995", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 13:04:04.8995", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 13:04:04.9188", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:04:05.5194", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:04:05.5194", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 13:04:05.5194", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 13:04:05.5524", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:04:06.1748", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:04:06.1748", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:04:06.1748", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:04:06.1748", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:04:06.1748", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:04:06.1748", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:04:06.1748", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 13:04:06.1748", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 13:04:06.1748", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 13:04:06.1748", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 13:04:06.1852", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:04:06.1852", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:07:04.2409", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:07:04.2409", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 13:07:04.2455", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:07:04.2455", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 13:07:04.2455", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 13:07:04.2455", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:07:04.2455", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:07:04.2455", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:07:04.2455", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:07:04.2455", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:07:04.2455", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:07:04.2455", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:07:04.2455", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 13:07:04.2455", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 13:07:04.2455", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 13:07:04.2719", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:07:04.8084", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:07:04.8084", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 13:07:04.8084", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 13:07:04.8244", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:07:05.3781", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:07:05.3781", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 13:07:05.3781", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 13:07:05.4052", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:07:05.9994", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:07:05.9994", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:07:05.9994", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:07:05.9994", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:07:05.9994", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:07:05.9994", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:07:05.9994", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 13:07:05.9994", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 13:07:05.9994", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 13:07:05.9994", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 13:07:06.0109", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:07:06.0109", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:09:49.0953", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:09:49.0953", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48026\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 13:09:49.0953", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:09:49.0953", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:09:49.0953", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00037#" } { "timestamp": "2026-03-08 13:09:49.0953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00037" } { "timestamp": "2026-03-08 13:09:49.1128", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 13:09:49.1128", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:09:49.1128", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:09:49.1128", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:09:49.1128", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:09:49.2490", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00037\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625376,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T13:09:49.246Z\",\"updatedOn\":\"2026-03-08T13:09:49.246Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:09:49.2490", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:09:49.2490", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:09:49.2490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 13:09:49.2596", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 13:09:49.2596", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00037\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:09:49.3432", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:09:49.3432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 13:09:49.3432", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:09:49.3432", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:09:49.3432", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:09:49.3432", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18924\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 13:09:49.3581", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:09:49.3581", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:09:49.3581", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00006#" } { "timestamp": "2026-03-08 13:09:49.3581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00006" } { "timestamp": "2026-03-08 13:09:49.3682", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 13:09:49.3682", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:09:49.3682", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:09:49.3682", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:09:49.3682", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:09:49.4545", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00006\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625378,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T13:09:49.455Z\",\"updatedOn\":\"2026-03-08T13:09:49.455Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:09:49.4545", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:09:49.4545", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:09:49.4545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 13:09:49.4772", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 13:09:49.4772", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00006\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:09:49.5661", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:09:49.5661", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 13:09:49.5661", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:09:49.5661", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:10:04.1809", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:10:04.1809", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 13:10:04.1809", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:10:04.1809", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 13:10:04.1809", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 13:10:04.1809", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:10:04.1809", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:10:04.1809", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:10:04.1809", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:10:04.1809", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:10:04.1809", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:10:04.1809", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:10:04.1809", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 13:10:04.1809", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 13:10:04.1970", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 13:10:04.2101", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:10:04.7253", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:10:04.7286", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 13:10:04.7286", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 13:10:04.7456", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:10:05.3129", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:10:05.3129", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 13:10:05.3198", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 13:10:05.3198", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:10:05.9275", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:10:05.9339", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:10:05.9339", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:10:05.9339", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:10:05.9339", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:10:05.9339", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:10:05.9339", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 13:10:05.9339", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 13:10:05.9339", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 13:10:05.9339", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 13:10:05.9339", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:10:05.9339", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:13:04.2106", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:13:04.2106", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 13:13:04.2106", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:13:04.2106", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 13:13:04.2106", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 13:13:04.2106", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:13:04.2106", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:13:04.2106", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:13:04.2106", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:13:04.2106", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:13:04.2106", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:13:04.2106", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:13:04.2106", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 13:13:04.2224", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 13:13:04.2224", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 13:13:04.2385", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:13:04.7594", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:13:04.7594", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 13:13:04.7594", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 13:13:04.7789", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:13:05.3382", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:13:05.3382", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 13:13:05.3382", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 13:13:05.3590", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:13:05.9896", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:13:05.9896", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:13:05.9896", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:13:05.9896", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:13:05.9896", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:13:05.9896", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:13:05.9896", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 13:13:05.9896", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 13:13:05.9896", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 13:13:05.9896", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 13:13:06.0049", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:13:06.0049", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:16:04.1435", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:16:04.1435", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 13:16:04.1435", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:16:04.1435", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 13:16:04.1435", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 13:16:04.1435", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:16:04.1435", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:16:04.1435", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:16:04.1435", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:16:04.1435", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:16:04.1435", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:16:04.1435", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:16:04.1435", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 13:16:04.1435", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 13:16:04.1564", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 13:16:04.1564", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:16:04.7008", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:16:04.7028", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 13:16:04.7028", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 13:16:04.7249", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:16:05.2534", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:16:05.2534", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 13:16:05.2534", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 13:16:05.2754", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:16:05.8779", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:16:05.8779", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:16:05.8779", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:16:05.8779", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:16:05.8779", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:16:05.8779", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:16:05.8779", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 13:16:05.8779", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 13:16:05.8779", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 13:16:05.8779", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 13:16:05.8923", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:16:05.8923", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:19:04.1457", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:19:04.1457", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 13:19:04.1457", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:19:04.1457", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 13:19:04.1457", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 13:19:04.1457", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:19:04.1526", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:19:04.1526", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:19:04.1526", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:19:04.1526", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:19:04.1526", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:19:04.1526", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:19:04.1526", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 13:19:04.1526", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 13:19:04.1526", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 13:19:04.1705", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:19:04.6942", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:19:04.6942", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 13:19:04.6997", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 13:19:04.7162", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:19:05.2518", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:19:05.2518", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 13:19:05.2518", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 13:19:05.2682", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:19:05.8642", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:19:05.8642", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:19:05.8642", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:19:05.8642", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:19:05.8642", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:19:05.8642", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:19:05.8642", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 13:19:05.8642", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 13:19:05.8731", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 13:19:05.8731", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 13:19:05.8731", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:19:05.8731", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:22:04.2247", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:22:04.2247", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 13:22:04.2298", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:22:04.2298", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 13:22:04.2298", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 13:22:04.2298", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:22:04.2298", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:22:04.2298", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:22:04.2298", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:22:04.2298", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:22:04.2298", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:22:04.2298", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:22:04.2298", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 13:22:04.2298", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 13:22:04.2298", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 13:22:04.2498", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:22:04.7888", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:22:04.7904", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 13:22:04.7904", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 13:22:04.7904", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:22:05.3454", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:22:05.3454", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 13:22:05.3523", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 13:22:05.3523", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:22:05.9695", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:22:05.9695", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:22:05.9695", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:22:05.9695", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:22:05.9695", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:22:05.9695", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:22:05.9695", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 13:22:05.9695", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 13:22:05.9788", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 13:22:05.9788", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 13:22:05.9788", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:22:05.9788", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:24:48.9483", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:24:48.9483", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18365\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:24:48.9483", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:24:48.9483", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:24:48.9483", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00001#" } { "timestamp": "2026-03-08 13:24:48.9483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00001" } { "timestamp": "2026-03-08 13:24:48.9644", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:24:48.9644", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:24:48.9644", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:24:48.9644", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:24:48.9644", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:24:49.1022", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625383,\"createdOn\":\"2026-03-08T13:24:49.100Z\",\"updatedOn\":\"2026-03-08T13:24:49.100Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:24:49.1022", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:24:49.1022", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:24:49.1022", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:24:49.1022", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:24:49.1022", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:24:49.1969", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:24:49.1969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:24:49.1969", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:24:49.1969", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:24:49.1969", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:24:49.1969", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18375\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:24:49.1969", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:24:49.1969", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:24:49.1969", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00002#" } { "timestamp": "2026-03-08 13:24:49.1969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00002" } { "timestamp": "2026-03-08 13:24:49.2105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:24:49.2105", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:24:49.2105", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:24:49.2105", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:24:49.2105", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:24:49.3019", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625385,\"createdOn\":\"2026-03-08T13:24:49.301Z\",\"updatedOn\":\"2026-03-08T13:24:49.301Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:24:49.3019", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:24:49.3019", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:24:49.3039", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:24:49.3039", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:24:49.3039", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:24:49.4004", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:24:49.4004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:24:49.4004", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:24:49.4004", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:24:49.4004", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:24:49.4004", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48028\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 13:24:49.4004", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:24:49.4004", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:24:49.4004", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00021#" } { "timestamp": "2026-03-08 13:24:49.4004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00021" } { "timestamp": "2026-03-08 13:24:49.4187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 13:24:49.4187", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:24:49.4187", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:24:49.4187", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:24:49.4187", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:24:49.5087", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00021\\n
\\n Description:<\/b> Test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625387,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T13:24:49.507Z\",\"updatedOn\":\"2026-03-08T13:24:49.507Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:24:49.5087", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:24:49.5087", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:24:49.5087", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 13:24:49.5215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 13:24:49.5215", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00021\"},{\"type\":\"text\",\"text\":\"Test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:24:49.6078", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:24:49.6078", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 13:24:49.6078", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:24:49.6078", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:24:49.6078", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:24:49.6078", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18886\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 13:24:49.6169", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:24:49.6169", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:24:49.6169", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00034#" } { "timestamp": "2026-03-08 13:24:49.6169", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00034" } { "timestamp": "2026-03-08 13:24:49.6169", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 13:24:49.6169", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:24:49.6169", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:24:49.6169", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:24:49.6169", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:24:49.7142", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00034\\n
\\n Description:<\/b> safety\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625389,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T13:24:49.713Z\",\"updatedOn\":\"2026-03-08T13:24:49.713Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:24:49.7142", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:24:49.7142", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:24:49.7142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 13:24:49.7249", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 13:24:49.7249", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00034\"},{\"type\":\"text\",\"text\":\"safety\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:24:49.8115", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:24:49.8115", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 13:24:49.8115", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:24:49.8115", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:24:49.8115", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:24:49.8115", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 13:24:49.8259", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:24:49.8259", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:24:49.8259", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00001#" } { "timestamp": "2026-03-08 13:24:49.8259", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00001" } { "timestamp": "2026-03-08 13:24:49.8381", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 13:24:49.8381", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:24:49.8381", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:24:49.8381", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:24:49.8381", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:24:49.9195", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625391,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T13:24:49.925Z\",\"updatedOn\":\"2026-03-08T13:24:49.925Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:24:49.9195", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:24:49.9195", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:24:49.9195", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 13:24:49.9415", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 13:24:49.9415", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:24:50.0293", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:24:50.0293", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 13:24:50.0293", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:24:50.0293", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:25:04.1864", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:25:04.1864", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 13:25:04.1930", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:25:04.1930", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 13:25:04.1930", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 13:25:04.1930", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:25:04.1930", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:25:04.1930", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:25:04.1930", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:25:04.1930", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:25:04.1930", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:25:04.1930", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:25:04.1930", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 13:25:04.1930", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 13:25:04.1930", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 13:25:04.2180", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:25:04.7456", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:25:04.7456", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 13:25:04.7456", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 13:25:04.7644", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:25:05.3163", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:25:05.3208", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 13:25:05.3208", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 13:25:05.3208", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:25:05.9659", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:25:05.9659", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:25:05.9659", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:25:05.9659", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:25:05.9659", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:25:05.9659", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:25:05.9659", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 13:25:05.9659", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 13:25:05.9659", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 13:25:05.9744", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 13:25:05.9744", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:25:05.9744", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:28:04.1722", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:28:04.1722", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 13:28:04.1764", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:28:04.1764", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 13:28:04.1764", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 13:28:04.1764", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:28:04.1764", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:28:04.1764", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:28:04.1764", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:28:04.1764", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:28:04.1764", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:28:04.1764", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:28:04.1764", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 13:28:04.1764", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 13:28:04.1764", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 13:28:04.1935", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:28:04.7337", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:28:04.7337", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 13:28:04.7379", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 13:28:04.7379", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:28:05.2986", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:28:05.3009", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 13:28:05.3009", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 13:28:05.3196", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:28:05.9215", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:28:05.9242", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:28:05.9242", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:28:05.9242", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:28:05.9242", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:28:05.9242", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:28:05.9242", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 13:28:05.9242", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 13:28:05.9242", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 13:28:05.9242", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 13:28:05.9242", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:28:05.9242", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:31:04.1352", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:31:04.1352", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 13:31:04.1420", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:31:04.1420", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 13:31:04.1420", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 13:31:04.1420", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:31:04.1420", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:31:04.1420", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:31:04.1420", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:31:04.1420", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:31:04.1420", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:31:04.1420", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:31:04.1420", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 13:31:04.1420", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 13:31:04.1420", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 13:31:04.1552", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:31:04.6874", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:31:04.6874", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 13:31:04.6874", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 13:31:04.7065", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:31:05.2633", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:31:05.2680", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 13:31:05.2680", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 13:31:05.2680", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:31:05.8897", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:31:05.8897", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:31:05.8897", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:31:05.8897", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:31:05.8897", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:31:05.8897", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:31:05.8897", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 13:31:05.8897", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 13:31:05.8897", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 13:31:05.8897", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 13:31:05.8897", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:31:05.8897", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:34:04.1691", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:34:04.1691", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 13:34:04.1691", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:34:04.1691", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 13:34:04.1691", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 13:34:04.1691", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:34:04.1691", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:34:04.1691", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:34:04.1691", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:34:04.1691", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:34:04.1691", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:34:04.1691", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:34:04.1691", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 13:34:04.1691", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 13:34:04.1691", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 13:34:04.1984", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:34:04.7119", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:34:04.7119", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 13:34:04.7158", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 13:34:04.7158", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:34:05.2757", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:34:05.2784", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 13:34:05.2784", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 13:34:05.2784", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:34:05.8974", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:34:05.8974", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:34:05.8974", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:34:05.8974", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:34:05.8974", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:34:05.8974", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:34:05.8974", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 13:34:05.8974", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 13:34:05.9040", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 13:34:05.9040", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 13:34:05.9040", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:34:05.9040", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:37:04.2269", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:37:04.2269", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 13:37:04.2317", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:37:04.2317", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 13:37:04.2317", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 13:37:04.2317", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:37:04.2317", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:37:04.2317", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:37:04.2317", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:37:04.2317", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:37:04.2317", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:37:04.2317", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:37:04.2317", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 13:37:04.2317", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 13:37:04.2317", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 13:37:04.2478", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:37:04.7677", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:37:04.7677", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 13:37:04.7677", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 13:37:04.7845", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:37:05.3407", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:37:05.3407", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 13:37:05.3407", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 13:37:05.3599", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:37:05.9793", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:37:05.9793", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:37:05.9793", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:37:05.9793", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:37:05.9793", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:37:05.9793", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:37:05.9793", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 13:37:05.9793", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 13:37:05.9793", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 13:37:05.9793", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 13:37:05.9793", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:37:05.9793", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:39:48.9344", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:39:48.9344", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18642\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:39:48.9344", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:39:48.9344", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:48.9344", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00022#" } { "timestamp": "2026-03-08 13:39:48.9344", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00022" } { "timestamp": "2026-03-08 13:39:48.9489", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:39:48.9489", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:39:48.9489", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:39:48.9489", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:39:48.9489", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:39:49.0806", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00022\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625393,\"createdOn\":\"2026-03-08T13:39:49.080Z\",\"updatedOn\":\"2026-03-08T13:39:49.080Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:39:49.0806", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:39:49.0806", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:39:49.0806", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:39:49.0894", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:39:49.0894", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00022\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:39:49.1761", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:39:49.1761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:39:49.1761", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:49.1761", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:39:49.1772", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:39:49.1772", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18646\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TC-\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:39:49.1772", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:39:49.1772", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:49.1772", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TC-\/25\/00011#" } { "timestamp": "2026-03-08 13:39:49.1772", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TC-\/25\/00011" } { "timestamp": "2026-03-08 13:39:49.1772", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:39:49.1772", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:39:49.1772", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:39:49.1772", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:39:49.1772", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:39:49.2776", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TC-\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TC-\/25\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625395,\"createdOn\":\"2026-03-08T13:39:49.276Z\",\"updatedOn\":\"2026-03-08T13:39:49.276Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:39:49.2776", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:39:49.2776", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:39:49.2776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:39:49.2776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:39:49.2776", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TC-\/25\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:39:49.3674", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:39:49.3674", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:39:49.3674", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:49.3674", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:39:49.3674", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:39:49.3674", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:39:49.3674", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:39:49.3674", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:49.3674", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00005#" } { "timestamp": "2026-03-08 13:39:49.3674", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00005" } { "timestamp": "2026-03-08 13:39:49.3910", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:39:49.3910", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:39:49.3910", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:39:49.3910", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:39:49.3910", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:39:49.4811", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625397,\"createdOn\":\"2026-03-08T13:39:49.479Z\",\"updatedOn\":\"2026-03-08T13:39:49.479Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:39:49.4811", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:39:49.4811", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:39:49.4811", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:39:49.4951", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:39:49.4951", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:39:49.5764", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:39:49.5844", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:39:49.5844", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:49.5844", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:39:49.5844", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:39:49.5844", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18692\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:39:49.5844", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:39:49.5844", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:49.5844", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00029#" } { "timestamp": "2026-03-08 13:39:49.5844", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00029" } { "timestamp": "2026-03-08 13:39:49.6024", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:39:49.6024", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:39:49.6024", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:39:49.6024", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:39:49.6024", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:39:49.6902", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625399,\"createdOn\":\"2026-03-08T13:39:49.689Z\",\"updatedOn\":\"2026-03-08T13:39:49.689Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:39:49.6902", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:39:49.6902", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:39:49.6902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:39:49.7015", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:39:49.7015", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:39:49.7894", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:39:49.7894", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:39:49.7894", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:49.7894", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:39:49.7894", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:39:49.7894", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18702\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:39:49.7894", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:39:49.7894", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:49.7894", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00030#" } { "timestamp": "2026-03-08 13:39:49.7894", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00030" } { "timestamp": "2026-03-08 13:39:49.8027", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 13:39:49.8027", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:39:49.8027", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:39:49.8027", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:39:49.8027", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:39:49.8925", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00030\\n
\\n Description:<\/b> Issue with lot of UI in everywhere\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625401,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T13:39:49.890Z\",\"updatedOn\":\"2026-03-08T13:39:49.890Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:39:49.8925", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:39:49.8925", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:39:49.8925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 13:39:49.9053", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 13:39:49.9053", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00030\"},{\"type\":\"text\",\"text\":\"Issue with lot of UI in everywhere\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:39:49.9930", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:39:49.9930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 13:39:49.9930", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:49.9930", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:39:49.9930", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:39:49.9930", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18710\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:39:49.9930", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:39:49.9930", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:49.9930", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00009#" } { "timestamp": "2026-03-08 13:39:49.9930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00009" } { "timestamp": "2026-03-08 13:39:50.0117", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:39:50.0117", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:39:50.0117", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:39:50.0117", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:39:50.0117", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:39:50.0967", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00009\\n
\\n Description:<\/b> Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625403,\"createdOn\":\"2026-03-08T13:39:50.098Z\",\"updatedOn\":\"2026-03-08T13:39:50.098Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:39:50.0967", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:39:50.0967", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:39:50.0967", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:39:50.1098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:39:50.1098", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00009\"},{\"type\":\"text\",\"text\":\"Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:39:50.1965", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:39:50.1965", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:39:50.1965", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:50.1965", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:39:50.1965", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:39:50.1965", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18719\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:39:50.1965", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:39:50.1965", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:50.1965", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00011#" } { "timestamp": "2026-03-08 13:39:50.1965", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00011" } { "timestamp": "2026-03-08 13:39:50.2140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 13:39:50.2140", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:39:50.2140", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:39:50.2140", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:39:50.2140", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:39:50.2995", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00011\\n
\\n Description:<\/b> This is the testing of a safety alert after Raj made all changes.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625405,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T13:39:50.301Z\",\"updatedOn\":\"2026-03-08T13:39:50.301Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:39:50.2995", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:39:50.2995", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:39:50.2995", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 13:39:50.3153", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 13:39:50.3153", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00011\"},{\"type\":\"text\",\"text\":\"This is the testing of a safety alert after Raj made all changes.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:39:50.3996", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:39:50.3996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 13:39:50.3996", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:50.3996", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:39:50.3996", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:39:50.3996", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18766\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:39:50.4148", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:39:50.4148", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:50.4148", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00007#" } { "timestamp": "2026-03-08 13:39:50.4148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00007" } { "timestamp": "2026-03-08 13:39:50.4148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:39:50.4148", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:39:50.4148", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:39:50.4148", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:39:50.4148", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:39:50.5099", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625407,\"createdOn\":\"2026-03-08T13:39:50.510Z\",\"updatedOn\":\"2026-03-08T13:39:50.510Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:39:50.5099", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:39:50.5099", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:39:50.5099", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:39:50.5228", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:39:50.5228", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:39:50.6095", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:39:50.6095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:39:50.6095", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:50.6095", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:39:50.6095", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:39:50.6095", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18835\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00027\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:39:50.6163", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:39:50.6163", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:50.6163", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00027#" } { "timestamp": "2026-03-08 13:39:50.6163", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00027" } { "timestamp": "2026-03-08 13:39:50.6163", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:39:50.6163", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:39:50.6163", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:39:50.6163", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:39:50.6163", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:39:50.7134", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00027\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00027\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625409,\"createdOn\":\"2026-03-08T13:39:50.712Z\",\"updatedOn\":\"2026-03-08T13:39:50.712Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:39:50.7134", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:39:50.7134", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:39:50.7134", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:39:50.7253", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:39:50.7253", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00027\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:39:50.8151", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:39:50.8151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:39:50.8151", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:50.8151", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:39:50.8151", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:39:50.8151", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18839\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:39:50.8207", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:39:50.8207", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:50.8207", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00028#" } { "timestamp": "2026-03-08 13:39:50.8207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00028" } { "timestamp": "2026-03-08 13:39:50.8207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:39:50.8207", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:39:50.8207", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:39:50.8207", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:39:50.8207", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:39:50.9158", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625411,\"createdOn\":\"2026-03-08T13:39:50.915Z\",\"updatedOn\":\"2026-03-08T13:39:50.915Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:39:50.9158", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:39:50.9158", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:39:50.9158", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:39:50.9286", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:39:50.9286", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:39:51.0171", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:39:51.0171", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:39:51.0171", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:51.0171", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:39:51.0171", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:39:51.0210", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18861\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:39:51.0210", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:39:51.0210", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:51.0210", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00021#" } { "timestamp": "2026-03-08 13:39:51.0210", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00021" } { "timestamp": "2026-03-08 13:39:51.0402", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:39:51.0402", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:39:51.0402", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:39:51.0402", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:39:51.0402", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:39:51.1370", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625413,\"createdOn\":\"2026-03-08T13:39:51.135Z\",\"updatedOn\":\"2026-03-08T13:39:51.135Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:39:51.1370", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:39:51.1370", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:39:51.1370", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:39:51.1552", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:39:51.1552", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:39:51.2433", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:39:51.2433", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:39:51.2433", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:51.2433", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:39:51.2433", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:39:51.2433", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48031\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 13:39:51.2433", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:39:51.2433", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:51.2433", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00022#" } { "timestamp": "2026-03-08 13:39:51.2433", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00022" } { "timestamp": "2026-03-08 13:39:51.2590", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 13:39:51.2590", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:39:51.2590", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:39:51.2590", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:39:51.2590", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:39:51.3477", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00022\\n
\\n Description:<\/b> Testing\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625415,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T13:39:51.346Z\",\"updatedOn\":\"2026-03-08T13:39:51.346Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:39:51.3477", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:39:51.3477", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:39:51.3477", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 13:39:51.3571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 13:39:51.3571", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00022\"},{\"type\":\"text\",\"text\":\"Testing\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:39:51.4441", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:39:51.4441", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 13:39:51.4441", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:51.4441", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:39:51.4441", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:39:51.4441", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 13:39:51.4441", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:39:51.4441", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:51.4441", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00039#" } { "timestamp": "2026-03-08 13:39:51.4441", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00039" } { "timestamp": "2026-03-08 13:39:51.4644", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 13:39:51.4644", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:39:51.4644", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:39:51.4644", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:39:51.4644", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:39:51.5531", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625417,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T13:39:51.552Z\",\"updatedOn\":\"2026-03-08T13:39:51.552Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:39:51.5531", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:39:51.5531", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:39:51.5531", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 13:39:51.5531", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 13:39:51.5531", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:39:51.6506", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:39:51.6506", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 13:39:51.6506", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:39:51.6506", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:40:04.1961", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:40:04.1961", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 13:40:04.1961", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:40:04.1961", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 13:40:04.1961", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 13:40:04.1961", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:40:04.1961", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:40:04.1961", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:40:04.1961", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:40:04.1961", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:40:04.1961", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:40:04.1961", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:40:04.1961", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 13:40:04.1961", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 13:40:04.1961", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 13:40:04.2208", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:40:04.7559", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:40:04.7559", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 13:40:04.7559", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 13:40:04.7724", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:40:05.3646", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:40:05.3646", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 13:40:05.3646", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 13:40:05.3646", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:40:05.9775", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:40:05.9775", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:40:05.9775", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:40:05.9775", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:40:05.9775", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:40:05.9775", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:40:05.9775", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 13:40:05.9775", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 13:40:05.9775", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 13:40:05.9775", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 13:40:05.9894", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:40:05.9894", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:43:04.2095", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:43:04.2095", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 13:43:04.2095", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:43:04.2095", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 13:43:04.2095", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 13:43:04.2095", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:43:04.2095", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:43:04.2095", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:43:04.2095", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:43:04.2095", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:43:04.2095", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:43:04.2095", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:43:04.2095", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 13:43:04.2210", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 13:43:04.2210", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 13:43:04.2210", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:43:04.7602", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:43:04.7602", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 13:43:04.7602", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 13:43:04.7770", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:43:05.3351", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:43:05.3351", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 13:43:05.3351", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 13:43:05.3498", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:43:05.9718", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:43:05.9718", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:43:05.9718", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:43:05.9718", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:43:05.9718", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:43:05.9718", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:43:05.9718", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 13:43:05.9718", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 13:43:05.9718", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 13:43:05.9718", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 13:43:05.9718", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:43:05.9718", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:46:04.1684", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:46:04.1684", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 13:46:04.1732", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:46:04.1732", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 13:46:04.1732", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 13:46:04.1732", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:46:04.1732", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:46:04.1732", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:46:04.1732", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:46:04.1732", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:46:04.1732", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:46:04.1732", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:46:04.1732", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 13:46:04.1732", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 13:46:04.1732", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 13:46:04.1905", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:46:04.7285", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:46:04.7285", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 13:46:04.7285", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 13:46:04.7440", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:46:05.2986", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:46:05.2986", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 13:46:05.2986", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 13:46:05.3141", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:46:05.9215", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:46:05.9215", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:46:05.9215", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:46:05.9215", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:46:05.9215", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:46:05.9215", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:46:05.9215", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 13:46:05.9215", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 13:46:05.9215", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 13:46:05.9215", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 13:46:05.9215", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:46:05.9215", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:49:04.1612", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:49:04.1612", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 13:49:04.1697", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:49:04.1697", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 13:49:04.1697", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 13:49:04.1697", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:49:04.1697", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:49:04.1697", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:49:04.1697", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:49:04.1697", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:49:04.1697", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:49:04.1697", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:49:04.1697", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 13:49:04.1697", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 13:49:04.1697", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 13:49:04.1833", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:49:04.7263", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:49:04.7263", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 13:49:04.7299", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 13:49:04.7299", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:49:05.2998", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:49:05.2998", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 13:49:05.2998", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 13:49:05.3142", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:49:05.9174", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:49:05.9174", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:49:05.9174", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:49:05.9174", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:49:05.9174", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:49:05.9174", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:49:05.9174", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 13:49:05.9174", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 13:49:05.9174", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 13:49:05.9174", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 13:49:05.9174", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:49:05.9174", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:52:04.2157", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:52:04.2157", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 13:52:04.2157", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:52:04.2157", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 13:52:04.2157", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 13:52:04.2157", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:52:04.2157", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:52:04.2157", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:52:04.2157", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:52:04.2157", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:52:04.2157", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:52:04.2157", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:52:04.2157", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 13:52:04.2157", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 13:52:04.2157", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 13:52:04.2431", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:52:04.7521", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:52:04.7521", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 13:52:04.7521", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 13:52:04.7662", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:52:05.3357", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:52:05.3382", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 13:52:05.3382", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 13:52:05.3382", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:52:05.9644", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:52:05.9644", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:52:05.9644", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:52:05.9644", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:52:05.9644", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:52:05.9644", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:52:05.9644", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 13:52:05.9644", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 13:52:05.9644", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 13:52:05.9644", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 13:52:05.9644", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:52:05.9644", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:48.9727", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:48.9727", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18925\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00035\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:54:48.9777", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:48.9777", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:48.9777", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00035#" } { "timestamp": "2026-03-08 13:54:48.9777", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00035" } { "timestamp": "2026-03-08 13:54:48.9777", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:54:48.9777", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:48.9777", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:48.9777", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:48.9777", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:49.1233", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00035\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00035\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625419,\"createdOn\":\"2026-03-08T13:54:49.121Z\",\"updatedOn\":\"2026-03-08T13:54:49.121Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:49.1233", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:49.1233", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:49.1233", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:54:49.1317", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:54:49.1317", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00035\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:49.2207", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:49.2207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:54:49.2207", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:49.2207", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:49.2207", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:49.2207", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19057\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00041\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:54:49.2255", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:49.2255", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:49.2255", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00041#" } { "timestamp": "2026-03-08 13:54:49.2255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00041" } { "timestamp": "2026-03-08 13:54:49.2255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:54:49.2255", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:49.2255", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:49.2255", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:49.2255", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:49.3250", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00041\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00041\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625421,\"createdOn\":\"2026-03-08T13:54:49.323Z\",\"updatedOn\":\"2026-03-08T13:54:49.323Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:49.3250", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:49.3250", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:49.3250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:54:49.3250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:54:49.3250", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00041\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:49.4216", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:49.4216", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:54:49.4216", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:49.4216", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:49.4216", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:49.4216", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19066\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00044\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:54:49.4293", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:49.4293", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:49.4293", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00044#" } { "timestamp": "2026-03-08 13:54:49.4293", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00044" } { "timestamp": "2026-03-08 13:54:49.4293", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:54:49.4293", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:49.4293", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:49.4293", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:49.4293", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:49.5315", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00044\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00044\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625423,\"createdOn\":\"2026-03-08T13:54:49.530Z\",\"updatedOn\":\"2026-03-08T13:54:49.530Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:49.5315", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:49.5315", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:49.5315", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:54:49.5456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:54:49.5456", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00044\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:49.6325", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:49.6325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:54:49.6325", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:49.6325", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:49.6325", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:49.6325", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19074\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:54:49.6325", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:49.6325", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:49.6325", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00048#" } { "timestamp": "2026-03-08 13:54:49.6325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00048" } { "timestamp": "2026-03-08 13:54:49.6478", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:54:49.6478", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:49.6478", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:49.6478", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:49.6478", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:49.7410", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625425,\"createdOn\":\"2026-03-08T13:54:49.739Z\",\"updatedOn\":\"2026-03-08T13:54:49.739Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:49.7410", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:49.7410", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:49.7410", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:54:49.7548", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:54:49.7548", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:49.8416", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:49.8416", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:54:49.8416", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:49.8416", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:49.8416", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:49.8416", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:54:49.8492", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:49.8492", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:49.8492", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00002#" } { "timestamp": "2026-03-08 13:54:49.8492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00002" } { "timestamp": "2026-03-08 13:54:49.8492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:54:49.8492", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:49.8492", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:49.8492", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:49.8492", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:49.9463", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> dhruv pahadia\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625427,\"createdOn\":\"2026-03-08T13:54:49.946Z\",\"updatedOn\":\"2026-03-08T13:54:49.946Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:49.9463", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:49.9463", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:49.9463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:54:49.9594", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:54:49.9594", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"dhruv pahadia\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:50.0469", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:50.0469", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:54:50.0469", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:50.0469", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:50.0469", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:50.0469", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19092\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:54:50.0525", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:50.0525", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:50.0525", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00001#" } { "timestamp": "2026-03-08 13:54:50.0525", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00001" } { "timestamp": "2026-03-08 13:54:50.0525", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:54:50.0525", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:50.0525", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:50.0525", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:50.0525", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:50.1495", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tick-cat-without-checklist\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625429,\"createdOn\":\"2026-03-08T13:54:50.149Z\",\"updatedOn\":\"2026-03-08T13:54:50.149Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:50.1495", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:50.1495", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:50.1495", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:54:50.1630", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:54:50.1630", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tick-cat-without-checklist\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:50.2509", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:50.2509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:54:50.2509", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:50.2509", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:50.2509", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:50.2509", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19108\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:54:50.2594", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:50.2594", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:50.2594", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00004#" } { "timestamp": "2026-03-08 13:54:50.2594", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00004" } { "timestamp": "2026-03-08 13:54:50.2594", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:54:50.2594", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:50.2594", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:50.2594", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:50.2594", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:50.3533", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00004\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625431,\"createdOn\":\"2026-03-08T13:54:50.355Z\",\"updatedOn\":\"2026-03-08T13:54:50.355Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:50.3533", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:50.3533", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:50.3533", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:54:50.3660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:54:50.3660", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00004\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:50.4536", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:50.4536", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:54:50.4536", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:50.4536", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:50.4536", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:50.4536", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19110\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:54:50.4604", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:50.4604", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:50.4604", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00006#" } { "timestamp": "2026-03-08 13:54:50.4604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00006" } { "timestamp": "2026-03-08 13:54:50.4604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:54:50.4604", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:50.4604", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:50.4604", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:50.4604", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:50.5560", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625433,\"createdOn\":\"2026-03-08T13:54:50.557Z\",\"updatedOn\":\"2026-03-08T13:54:50.557Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:50.5560", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:50.5560", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:50.5560", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:54:50.5745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:54:50.5745", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:50.6631", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:50.6631", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:54:50.6631", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:50.6631", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:50.6631", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:50.6631", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:54:50.6631", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:50.6631", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:50.6631", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00007#" } { "timestamp": "2026-03-08 13:54:50.6631", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00007" } { "timestamp": "2026-03-08 13:54:50.6813", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:54:50.6813", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:50.6813", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:50.6813", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:50.6813", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:50.7682", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625435,\"createdOn\":\"2026-03-08T13:54:50.767Z\",\"updatedOn\":\"2026-03-08T13:54:50.767Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:50.7682", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:50.7682", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:50.7682", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:54:50.7784", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:54:50.7784", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:50.8644", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:50.8644", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:54:50.8644", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:50.8644", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:50.8644", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:50.8644", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21204\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:54:50.8644", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:50.8644", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:50.8644", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00048#" } { "timestamp": "2026-03-08 13:54:50.8644", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00048" } { "timestamp": "2026-03-08 13:54:50.8866", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:54:50.8866", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:50.8866", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:50.8866", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:50.8866", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:50.9745", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625437,\"createdOn\":\"2026-03-08T13:54:50.973Z\",\"updatedOn\":\"2026-03-08T13:54:50.973Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:50.9745", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:50.9745", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:50.9745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:54:50.9745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:54:50.9745", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:51.0739", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:51.0739", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:54:51.0739", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:51.0739", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:51.0739", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:51.0739", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21723\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00050\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:54:51.0739", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:51.0739", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:51.0739", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00050#" } { "timestamp": "2026-03-08 13:54:51.0739", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00050" } { "timestamp": "2026-03-08 13:54:51.0902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 13:54:51.0902", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:51.0902", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:51.0902", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:51.0902", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:51.1781", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00050\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00050\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625439,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T13:54:51.176Z\",\"updatedOn\":\"2026-03-08T13:54:51.176Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:51.1781", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:51.1781", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:51.1781", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 13:54:51.1781", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 13:54:51.1781", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00050\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:51.2746", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:51.2746", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 13:54:51.2746", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:51.2746", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:51.2746", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:51.2746", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21729\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00176\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:54:51.2746", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:51.2746", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:51.2746", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00176#" } { "timestamp": "2026-03-08 13:54:51.2746", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00176" } { "timestamp": "2026-03-08 13:54:51.2962", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 13:54:51.2962", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:51.2962", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:51.2962", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:51.2962", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:51.3837", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00176\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00176\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625441,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T13:54:51.382Z\",\"updatedOn\":\"2026-03-08T13:54:51.382Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:51.3837", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:51.3837", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:51.3837", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 13:54:51.3837", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 13:54:51.3837", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00176\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:51.4802", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:51.4802", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 13:54:51.4802", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:51.4802", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:51.4802", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:51.4802", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21757\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:54:51.4802", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:51.4802", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:51.4802", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/25\/00002#" } { "timestamp": "2026-03-08 13:54:51.4802", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/25\/00002" } { "timestamp": "2026-03-08 13:54:51.4939", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 13:54:51.4939", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:51.4939", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:51.4939", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:51.4939", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:51.5818", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625443,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T13:54:51.580Z\",\"updatedOn\":\"2026-03-08T13:54:51.580Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:51.5818", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:51.5818", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:51.5818", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 13:54:51.5910", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 13:54:51.5910", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:51.6915", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:51.6922", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 13:54:51.6922", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:51.6922", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:51.6922", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:51.6922", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00200\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:54:51.6922", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:51.6922", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:51.6922", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00200#" } { "timestamp": "2026-03-08 13:54:51.6922", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00200" } { "timestamp": "2026-03-08 13:54:51.7112", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 13:54:51.7112", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:51.7112", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:51.7112", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:51.7112", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:51.7980", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00200\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00200\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625445,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T13:54:51.797Z\",\"updatedOn\":\"2026-03-08T13:54:51.797Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:51.7980", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:51.7980", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:51.7980", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 13:54:51.8125", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 13:54:51.8125", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00200\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:51.8991", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:51.8991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 13:54:51.8991", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:51.8991", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:51.8991", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:51.8991", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21795\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00201\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:54:51.8991", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:51.8991", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:51.8991", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00201#" } { "timestamp": "2026-03-08 13:54:51.8991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00201" } { "timestamp": "2026-03-08 13:54:51.9127", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 13:54:51.9127", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:51.9127", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:51.9127", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:51.9127", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:52.0011", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00201\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00201\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625447,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T13:54:52.000Z\",\"updatedOn\":\"2026-03-08T13:54:52.000Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:52.0011", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:52.0011", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:52.0011", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 13:54:52.0101", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 13:54:52.0101", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00201\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:52.0968", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:52.0968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 13:54:52.0968", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:52.0985", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:52.0985", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:52.0985", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21867\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00217\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:54:52.0985", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:52.0985", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:52.0985", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00217#" } { "timestamp": "2026-03-08 13:54:52.0985", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00217" } { "timestamp": "2026-03-08 13:54:52.0985", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 13:54:52.0985", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:52.0985", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:52.0985", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:52.0985", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:52.1986", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00217\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00217\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625449,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T13:54:52.198Z\",\"updatedOn\":\"2026-03-08T13:54:52.198Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:52.1986", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:52.1986", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:52.1986", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 13:54:52.2087", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 13:54:52.2087", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00217\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:52.2957", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:52.2957", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 13:54:52.2957", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:52.2957", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:52.2957", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:52.2957", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21889\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00062\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:54:52.2957", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:52.2957", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:52.2957", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00062#" } { "timestamp": "2026-03-08 13:54:52.2957", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00062" } { "timestamp": "2026-03-08 13:54:52.3094", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 13:54:52.3094", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:52.3094", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:52.3094", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:52.3094", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:52.3975", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00062\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00062\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625451,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T13:54:52.396Z\",\"updatedOn\":\"2026-03-08T13:54:52.396Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:52.3975", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:52.3975", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:52.3975", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 13:54:52.3975", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 13:54:52.3975", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00062\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:52.4934", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:52.4934", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 13:54:52.4934", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:52.4934", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:52.4934", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:52.4934", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22333\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 13:54:52.4934", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:52.4934", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:52.4934", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00004#" } { "timestamp": "2026-03-08 13:54:52.4934", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00004" } { "timestamp": "2026-03-08 13:54:52.5104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 13:54:52.5104", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:52.5104", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:52.5104", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:52.5104", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:52.5982", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00004\\n
\\n Description:<\/b> EWD\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625453,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T13:54:52.596Z\",\"updatedOn\":\"2026-03-08T13:54:52.596Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:52.5982", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:52.5982", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:52.5988", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 13:54:52.5988", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 13:54:52.5988", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00004\"},{\"type\":\"text\",\"text\":\"EWD\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:52.6904", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:52.6943", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 13:54:52.6943", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:52.6943", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:52.6943", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:52.6943", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00172\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 13:54:52.6943", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:52.6943", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:52.6943", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00172#" } { "timestamp": "2026-03-08 13:54:52.6943", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00172" } { "timestamp": "2026-03-08 13:54:52.7166", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 13:54:52.7166", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:52.7166", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:52.7166", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:52.7166", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:52.8014", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00172\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00172\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abcd DEFG\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625455,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T13:54:52.803Z\",\"updatedOn\":\"2026-03-08T13:54:52.803Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:52.8014", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:52.8060", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:52.8060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 13:54:52.8201", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 13:54:52.8201", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00172\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abcd DEFG\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:52.9038", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:52.9038", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 13:54:52.9038", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:52.9038", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:52.9038", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:52.9038", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 13:54:52.9159", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:52.9159", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:52.9159", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-08 13:54:52.9159", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-08 13:54:52.9159", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:54:52.9159", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:52.9159", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:52.9159", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:52.9159", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:53.0119", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625457,\"createdOn\":\"2026-03-08T13:54:53.011Z\",\"updatedOn\":\"2026-03-08T13:54:53.011Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:53.0119", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:53.0119", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:53.0119", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:54:53.0260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:54:53.0260", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:53.1105", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:53.1143", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:54:53.1143", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:53.1143", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:53.1143", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:53.1143", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 13:54:53.1143", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:53.1143", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:53.1143", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-08 13:54:53.1143", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-08 13:54:53.1337", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:54:53.1337", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:53.1337", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:53.1337", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:53.1337", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:53.2258", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625459,\"createdOn\":\"2026-03-08T13:54:53.223Z\",\"updatedOn\":\"2026-03-08T13:54:53.223Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:53.2258", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:53.2258", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:53.2258", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:54:53.2258", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:54:53.2391", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:53.3291", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:53.3291", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:54:53.3291", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:53.3291", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:53.3291", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:53.3291", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 13:54:53.3349", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:53.3349", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:53.3349", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-08 13:54:53.3349", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-08 13:54:53.3349", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:54:53.3349", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:53.3349", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:53.3349", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:53.3349", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:53.4342", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625461,\"createdOn\":\"2026-03-08T13:54:53.439Z\",\"updatedOn\":\"2026-03-08T13:54:53.439Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:53.4342", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:53.4342", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:53.4435", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:54:53.4624", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:54:53.4624", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:53.5483", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:53.5483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:54:53.5483", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:53.5483", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:53.5529", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:53.5529", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 13:54:53.5529", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:53.5529", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:53.5529", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-08 13:54:53.5529", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-08 13:54:53.5708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:54:53.5708", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:53.5708", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:53.5708", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:53.5708", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:53.6526", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625463,\"createdOn\":\"2026-03-08T13:54:53.656Z\",\"updatedOn\":\"2026-03-08T13:54:53.656Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:53.6526", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:53.6526", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:53.6526", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:54:53.6667", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:54:53.6667", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:53.7568", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:53.7568", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:54:53.7568", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:53.7568", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:53.7568", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:53.7568", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21722\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00173\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 13:54:53.7707", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:53.7707", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:53.7707", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00173#" } { "timestamp": "2026-03-08 13:54:53.7707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00173" } { "timestamp": "2026-03-08 13:54:53.7707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 13:54:53.7707", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:53.7707", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:53.7707", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:53.7707", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:53.8740", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00173\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00173\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625465,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T13:54:53.872Z\",\"updatedOn\":\"2026-03-08T13:54:53.872Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:53.8740", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:53.8740", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:53.8740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 13:54:53.8898", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 13:54:53.8898", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00173\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:53.9773", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:53.9773", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 13:54:53.9773", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:53.9773", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:53.9773", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:53.9773", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21802\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00059\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 13:54:53.9897", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:53.9897", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:53.9897", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00059#" } { "timestamp": "2026-03-08 13:54:53.9897", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00059" } { "timestamp": "2026-03-08 13:54:53.9897", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 13:54:53.9897", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:53.9897", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:53.9897", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:54.0049", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:54.0907", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00059\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00059\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625467,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T13:54:54.089Z\",\"updatedOn\":\"2026-03-08T13:54:54.089Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:54.0907", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:54.0907", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:54.0907", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 13:54:54.1080", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 13:54:54.1080", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00059\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:54.1978", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:54.1978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 13:54:54.1978", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:54.1978", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:54.1978", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:54.1978", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21847\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00207\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 13:54:54.1978", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:54.1978", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:54.1978", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00207#" } { "timestamp": "2026-03-08 13:54:54.1978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00207" } { "timestamp": "2026-03-08 13:54:54.2176", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 13:54:54.2176", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:54.2176", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:54.2176", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:54.2176", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:54.2985", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00207\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00207\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625469,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T13:54:54.304Z\",\"updatedOn\":\"2026-03-08T13:54:54.304Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:54.2985", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:54.2985", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:54.2985", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 13:54:54.3207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 13:54:54.3207", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00207\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:54.4095", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:54.4095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 13:54:54.4095", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:54.4095", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:54.4095", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:54.4095", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21869\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00218\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 13:54:54.4145", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:54.4145", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:54.4145", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00218#" } { "timestamp": "2026-03-08 13:54:54.4145", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00218" } { "timestamp": "2026-03-08 13:54:54.4145", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 13:54:54.4145", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:54.4145", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:54.4145", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:54.4145", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:54.5114", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00218\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00218\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625471,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T13:54:54.510Z\",\"updatedOn\":\"2026-03-08T13:54:54.510Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:54.5114", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:54.5114", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:54.5114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 13:54:54.5266", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 13:54:54.5266", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00218\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:54.6144", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:54.6144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 13:54:54.6144", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:54.6144", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:54.6144", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:54.6144", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22098\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00051\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 13:54:54.6144", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:54.6144", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:54.6144", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00051#" } { "timestamp": "2026-03-08 13:54:54.6144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00051" } { "timestamp": "2026-03-08 13:54:54.6332", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 13:54:54.6332", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:54.6332", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:54.6332", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:54.6332", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:54.7182", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00051\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00051\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625473,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T13:54:54.722Z\",\"updatedOn\":\"2026-03-08T13:54:54.722Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:54.7182", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:54.7182", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:54.7182", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 13:54:54.7342", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 13:54:54.7342", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00051\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:54.8200", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:54.8200", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 13:54:54.8200", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:54.8200", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:54.8200", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:54.8200", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 13:54:54.8200", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:54.8327", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:54.8327", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-08 13:54:54.8327", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-08 13:54:54.8327", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:54:54.8327", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:54.8327", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:54.8327", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:54.8327", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:54.9291", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625475,\"createdOn\":\"2026-03-08T13:54:54.931Z\",\"updatedOn\":\"2026-03-08T13:54:54.931Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:54.9291", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:54.9291", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:54.9291", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:54:54.9478", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:54:54.9478", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:55.0355", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:55.0355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:54:55.0355", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:55.0355", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:55.0375", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:55.0375", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 13:54:55.0375", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:55.0375", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:55.0375", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-08 13:54:55.0375", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-08 13:54:55.0547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:54:55.0547", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:55.0547", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:55.0547", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:55.0547", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:55.1421", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625477,\"createdOn\":\"2026-03-08T13:54:55.141Z\",\"updatedOn\":\"2026-03-08T13:54:55.141Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:55.1421", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:55.1421", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:55.1421", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:54:55.1523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:54:55.1523", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:55.2400", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:55.2400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:54:55.2400", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:55.2400", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:54:55.2400", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:54:55.2400", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 13:54:55.2400", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:54:55.2400", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:55.2400", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-08 13:54:55.2400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-08 13:54:55.2587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 13:54:55.2587", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 13:54:55.2587", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 13:54:55.2587", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 13:54:55.2587", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 13:54:55.3458", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625479,\"createdOn\":\"2026-03-08T13:54:55.344Z\",\"updatedOn\":\"2026-03-08T13:54:55.344Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 13:54:55.3458", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 13:54:55.3458", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 13:54:55.3458", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 13:54:55.3585", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 13:54:55.3585", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 13:54:55.4487", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 13:54:55.4487", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 13:54:55.4487", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 13:54:55.4487", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:55:04.1844", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:55:04.1844", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 13:55:04.1921", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:55:04.1921", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 13:55:04.1921", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 13:55:04.1921", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:55:04.1921", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:55:04.1921", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:55:04.1921", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:55:04.1921", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:55:04.1921", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:55:04.1921", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:55:04.1921", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 13:55:04.1921", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 13:55:04.1921", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 13:55:04.2077", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:55:04.7232", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:55:04.7232", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 13:55:04.7232", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 13:55:04.7422", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:55:05.2994", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:55:05.3022", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 13:55:05.3022", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 13:55:05.3022", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:55:05.9106", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:55:05.9136", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:55:05.9136", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:55:05.9136", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:55:05.9136", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:55:05.9136", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:55:05.9136", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 13:55:05.9136", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 13:55:05.9136", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 13:55:05.9136", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 13:55:05.9136", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:55:05.9136", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 13:58:04.2857", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 13:58:04.2857", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 13:58:04.2857", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 13:58:04.2857", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 13:58:04.2857", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 13:58:04.2857", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:58:04.2857", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:58:04.2857", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:58:04.2857", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:58:04.2857", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:58:04.2857", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:58:04.2857", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 13:58:04.2857", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 13:58:04.2857", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 13:58:04.2995", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 13:58:04.2995", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:58:04.8126", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:58:04.8144", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 13:58:04.8144", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 13:58:04.8296", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:58:05.3887", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:58:05.3887", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 13:58:05.3887", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 13:58:05.4008", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 13:58:06.0089", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 13:58:06.0089", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 13:58:06.0089", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:58:06.0089", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 13:58:06.0089", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 13:58:06.0089", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 13:58:06.0089", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 13:58:06.0089", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 13:58:06.0089", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 13:58:06.0180", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 13:58:06.0180", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 13:58:06.0180", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:01:04.1631", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:01:04.1631", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 14:01:04.1721", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:01:04.1721", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 14:01:04.1721", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 14:01:04.1721", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:01:04.1721", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:01:04.1721", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:01:04.1721", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:01:04.1721", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:01:04.1721", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:01:04.1721", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:01:04.1721", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 14:01:04.1721", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 14:01:04.1721", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 14:01:04.1971", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:01:04.7268", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:01:04.7268", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 14:01:04.7268", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 14:01:04.7480", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:01:05.3102", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:01:05.3126", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 14:01:05.3126", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 14:01:05.3126", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:01:05.9418", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:01:05.9418", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:01:05.9418", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:01:05.9418", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:01:05.9418", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:01:05.9418", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:01:05.9418", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 14:01:05.9418", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 14:01:05.9418", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 14:01:05.9523", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 14:01:05.9523", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:01:05.9523", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:04:04.1661", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:04:04.1661", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 14:04:04.1716", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:04:04.1716", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 14:04:04.1716", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 14:04:04.1716", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:04:04.1716", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:04:04.1716", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:04:04.1716", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:04:04.1716", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:04:04.1716", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:04:04.1716", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:04:04.1716", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 14:04:04.1716", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 14:04:04.1716", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 14:04:04.1905", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:04:04.7131", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:04:04.7148", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 14:04:04.7148", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 14:04:04.7301", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:04:05.2718", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:04:05.2718", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 14:04:05.2718", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 14:04:05.2857", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:04:05.9088", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:04:05.9088", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:04:05.9088", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:04:05.9088", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:04:05.9088", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:04:05.9088", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:04:05.9088", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 14:04:05.9088", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 14:04:05.9088", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 14:04:05.9088", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 14:04:05.9193", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:04:05.9193", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:07:04.2385", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:07:04.2385", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 14:07:04.2437", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:07:04.2437", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 14:07:04.2437", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 14:07:04.2437", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:07:04.2437", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:07:04.2437", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:07:04.2437", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:07:04.2437", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:07:04.2437", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:07:04.2437", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:07:04.2437", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 14:07:04.2437", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 14:07:04.2437", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 14:07:04.2660", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:07:04.8053", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:07:04.8053", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 14:07:04.8053", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 14:07:04.8053", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:07:05.3912", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:07:05.3982", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 14:07:05.3982", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 14:07:05.3982", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:07:06.0302", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:07:06.0302", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:07:06.0302", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:07:06.0302", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:07:06.0302", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:07:06.0302", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:07:06.0302", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 14:07:06.0302", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 14:07:06.0302", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 14:07:06.0387", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 14:07:06.0387", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:07:06.0387", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:09:49.0608", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:09:49.0608", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 14:09:49.0608", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:09:49.0608", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:49.0608", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00029#" } { "timestamp": "2026-03-08 14:09:49.0672", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00029" } { "timestamp": "2026-03-08 14:09:49.0672", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 14:09:49.0672", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:09:49.0672", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:09:49.0672", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:09:49.0672", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:09:49.2071", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625485,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T14:09:49.206Z\",\"updatedOn\":\"2026-03-08T14:09:49.206Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:09:49.2076", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:09:49.2076", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:09:49.2076", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 14:09:49.2076", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 14:09:49.2076", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:09:49.3072", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:09:49.3072", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 14:09:49.3072", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:49.3072", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:09:49.3072", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:09:49.3072", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21168\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 14:09:49.3072", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:09:49.3072", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:49.3072", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00030#" } { "timestamp": "2026-03-08 14:09:49.3072", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00030" } { "timestamp": "2026-03-08 14:09:49.3211", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 14:09:49.3211", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:09:49.3211", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:09:49.3211", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:09:49.3211", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:09:49.4089", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625487,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T14:09:49.408Z\",\"updatedOn\":\"2026-03-08T14:09:49.408Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:09:49.4089", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:09:49.4089", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:09:49.4089", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 14:09:49.4184", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 14:09:49.4184", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:09:49.5051", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:09:49.5051", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 14:09:49.5051", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:49.5051", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:09:49.5051", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:09:49.5051", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 14:09:49.5051", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:09:49.5051", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:49.5051", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00031#" } { "timestamp": "2026-03-08 14:09:49.5051", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00031" } { "timestamp": "2026-03-08 14:09:49.5220", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 14:09:49.5220", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:09:49.5220", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:09:49.5220", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:09:49.5220", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:09:49.6099", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00031\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625489,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T14:09:49.608Z\",\"updatedOn\":\"2026-03-08T14:09:49.608Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:09:49.6099", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:09:49.6099", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:09:49.6099", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 14:09:49.6193", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 14:09:49.6193", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00031\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:09:49.7051", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:09:49.7051", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 14:09:49.7051", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:49.7051", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:09:49.7079", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:09:49.7079", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21199\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 14:09:49.7079", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:09:49.7079", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:49.7079", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00046#" } { "timestamp": "2026-03-08 14:09:49.7079", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00046" } { "timestamp": "2026-03-08 14:09:49.7262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 14:09:49.7262", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:09:49.7262", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:09:49.7262", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:09:49.7262", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:09:49.8139", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00046\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00046\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625491,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T14:09:49.812Z\",\"updatedOn\":\"2026-03-08T14:09:49.812Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:09:49.8139", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:09:49.8139", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:09:49.8139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 14:09:49.8229", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 14:09:49.8229", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00046\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:09:49.9098", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:09:49.9106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 14:09:49.9106", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:49.9106", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:09:49.9106", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:09:49.9106", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21203\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 14:09:49.9106", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:09:49.9106", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:49.9106", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00030#" } { "timestamp": "2026-03-08 14:09:49.9106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00030" } { "timestamp": "2026-03-08 14:09:49.9106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 14:09:49.9106", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:09:49.9106", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:09:49.9106", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:09:49.9106", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:09:50.0132", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625493,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T14:09:50.011Z\",\"updatedOn\":\"2026-03-08T14:09:50.011Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:09:50.0132", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:09:50.0132", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:09:50.0132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 14:09:50.0229", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 14:09:50.0229", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:09:50.1117", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:09:50.1117", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 14:09:50.1117", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:50.1117", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:09:50.1136", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:09:50.1136", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21321\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00099\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 14:09:50.1136", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:09:50.1136", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:50.1136", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00099#" } { "timestamp": "2026-03-08 14:09:50.1136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00099" } { "timestamp": "2026-03-08 14:09:50.1304", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 14:09:50.1304", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:09:50.1304", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:09:50.1304", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:09:50.1304", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:09:50.2176", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00099\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00099\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625495,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T14:09:50.216Z\",\"updatedOn\":\"2026-03-08T14:09:50.216Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:09:50.2176", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:09:50.2176", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:09:50.2176", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 14:09:50.2320", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 14:09:50.2320", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00099\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:09:50.3291", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:09:50.3291", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 14:09:50.3291", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:50.3291", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:09:50.3291", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:09:50.3291", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21339\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00111\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 14:09:50.3388", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:09:50.3388", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:50.3388", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00111#" } { "timestamp": "2026-03-08 14:09:50.3388", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00111" } { "timestamp": "2026-03-08 14:09:50.3388", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 14:09:50.3388", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:09:50.3480", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:09:50.3480", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:09:50.3480", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:09:50.4416", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00111\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00111\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625497,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T14:09:50.439Z\",\"updatedOn\":\"2026-03-08T14:09:50.439Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:09:50.4416", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:09:50.4416", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:09:50.4416", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 14:09:50.4553", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 14:09:50.4553", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00111\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:09:50.5522", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:09:50.5522", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 14:09:50.5522", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:50.5522", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:09:50.5522", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:09:50.5522", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00289\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 14:09:50.5522", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:09:50.5522", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:50.5522", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00289#" } { "timestamp": "2026-03-08 14:09:50.5522", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00289" } { "timestamp": "2026-03-08 14:09:50.5739", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 14:09:50.5739", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:09:50.5739", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:09:50.5739", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:09:50.5739", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:09:50.6591", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00289\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00289\\n
\\n Description:<\/b> ubernnvuebvejvbejkneve\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625499,\"createdOn\":\"2026-03-08T14:09:50.660Z\",\"updatedOn\":\"2026-03-08T14:09:50.660Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:09:50.6591", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:09:50.6632", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:09:50.6632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 14:09:50.6784", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 14:09:50.6784", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00289\"},{\"type\":\"text\",\"text\":\"ubernnvuebvejvbejkneve\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:09:50.7676", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:09:50.7676", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 14:09:50.7676", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:50.7676", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:09:50.7703", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:09:50.7703", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19099\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00047\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 14:09:50.7703", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:09:50.7703", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:50.7703", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00047#" } { "timestamp": "2026-03-08 14:09:50.7703", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00047" } { "timestamp": "2026-03-08 14:09:50.7703", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 14:09:50.7703", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:09:50.7703", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:09:50.7703", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:09:50.7703", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:09:50.8710", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00047\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00047\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625501,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T14:09:50.870Z\",\"updatedOn\":\"2026-03-08T14:09:50.870Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:09:50.8710", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:09:50.8710", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:09:50.8710", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 14:09:50.8827", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 14:09:50.8827", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00047\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:09:50.9690", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:09:50.9690", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 14:09:50.9690", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:50.9690", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:09:50.9690", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:09:50.9690", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 14:09:50.9752", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:09:50.9752", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:50.9752", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-08 14:09:50.9752", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-08 14:09:50.9914", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 14:09:50.9914", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:09:50.9914", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:09:50.9914", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:09:50.9914", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:09:51.0790", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625503,\"createdOn\":\"2026-03-08T14:09:51.078Z\",\"updatedOn\":\"2026-03-08T14:09:51.078Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:09:51.0790", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:09:51.0790", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:09:51.0790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 14:09:51.0896", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 14:09:51.0896", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:09:51.1772", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:09:51.1772", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 14:09:51.1772", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:51.1772", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:09:51.1772", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:09:51.1772", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 14:09:51.1772", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:09:51.1772", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:51.1772", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-08 14:09:51.1772", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-08 14:09:51.1966", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 14:09:51.1966", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:09:51.1966", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:09:51.1966", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:09:51.1966", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:09:51.2841", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625505,\"createdOn\":\"2026-03-08T14:09:51.283Z\",\"updatedOn\":\"2026-03-08T14:09:51.283Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:09:51.2841", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:09:51.2841", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:09:51.2841", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 14:09:51.2935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 14:09:51.2935", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:09:51.3804", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:09:51.3804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 14:09:51.3804", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:51.3804", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:09:51.3804", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:09:51.3804", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 14:09:51.3804", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:09:51.3804", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:51.3804", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-08 14:09:51.3804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-08 14:09:51.4052", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 14:09:51.4052", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:09:51.4052", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:09:51.4052", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:09:51.4052", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:09:51.4929", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625507,\"createdOn\":\"2026-03-08T14:09:51.492Z\",\"updatedOn\":\"2026-03-08T14:09:51.492Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:09:51.4929", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:09:51.4929", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:09:51.4929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 14:09:51.5105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 14:09:51.5105", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:09:51.5984", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:09:51.5984", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 14:09:51.5984", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:51.5984", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:09:51.5984", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:09:51.5984", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 14:09:51.5984", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:09:51.5984", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:51.5984", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-08 14:09:51.5984", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-08 14:09:51.6140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 14:09:51.6140", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:09:51.6140", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:09:51.6140", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:09:51.6140", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:09:51.7017", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625509,\"createdOn\":\"2026-03-08T14:09:51.701Z\",\"updatedOn\":\"2026-03-08T14:09:51.701Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:09:51.7017", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:09:51.7017", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:09:51.7017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 14:09:51.7276", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 14:09:51.7276", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:09:51.8157", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:09:51.8157", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 14:09:51.8157", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:51.8157", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:09:51.8157", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:09:51.8157", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 14:09:51.8219", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:09:51.8219", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:51.8219", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-08 14:09:51.8219", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-08 14:09:51.8390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 14:09:51.8390", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:09:51.8390", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:09:51.8390", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:09:51.8390", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:09:51.9269", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625511,\"createdOn\":\"2026-03-08T14:09:51.926Z\",\"updatedOn\":\"2026-03-08T14:09:51.926Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:09:51.9269", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:09:51.9269", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:09:51.9269", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 14:09:51.9418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 14:09:51.9418", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:09:52.0283", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:09:52.0283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 14:09:52.0283", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:52.0283", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:09:52.0283", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:09:52.0283", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 14:09:52.0283", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:09:52.0283", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:52.0283", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-08 14:09:52.0283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-08 14:09:52.0467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 14:09:52.0467", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:09:52.0467", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:09:52.0467", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:09:52.0467", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:09:52.1350", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625513,\"createdOn\":\"2026-03-08T14:09:52.134Z\",\"updatedOn\":\"2026-03-08T14:09:52.134Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:09:52.1350", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:09:52.1350", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:09:52.1350", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 14:09:52.1450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 14:09:52.1450", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:09:52.2347", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:09:52.2347", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 14:09:52.2347", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:52.2347", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:09:52.2347", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:09:52.2347", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 14:09:52.2405", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:09:52.2405", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:52.2405", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-08 14:09:52.2405", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-08 14:09:52.2405", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 14:09:52.2405", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:09:52.2405", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:09:52.2405", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:09:52.2405", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:09:52.3401", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625515,\"createdOn\":\"2026-03-08T14:09:52.339Z\",\"updatedOn\":\"2026-03-08T14:09:52.339Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:09:52.3401", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:09:52.3401", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:09:52.3401", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 14:09:52.3480", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 14:09:52.3480", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:09:52.4345", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:09:52.4345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 14:09:52.4345", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:52.4345", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:09:52.4345", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:09:52.4345", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22103\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00287\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 14:09:52.4345", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:09:52.4345", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:52.4345", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00287#" } { "timestamp": "2026-03-08 14:09:52.4345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00287" } { "timestamp": "2026-03-08 14:09:52.4555", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 14:09:52.4555", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:09:52.4555", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:09:52.4555", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:09:52.4555", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:09:52.5441", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00287\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00287\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625517,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T14:09:52.543Z\",\"updatedOn\":\"2026-03-08T14:09:52.543Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:09:52.5441", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:09:52.5441", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:09:52.5441", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 14:09:52.5585", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 14:09:52.5585", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00287\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:09:52.6442", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:09:52.6442", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 14:09:52.6442", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:52.6442", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:09:52.6462", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:09:52.6462", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21334\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00107\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 14:09:52.6462", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:09:52.6462", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:52.6462", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00107#" } { "timestamp": "2026-03-08 14:09:52.6462", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00107" } { "timestamp": "2026-03-08 14:09:52.6616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 14:09:52.6616", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:09:52.6616", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:09:52.6616", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:09:52.6616", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:09:52.7529", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00107\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00107\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625519,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T14:09:52.752Z\",\"updatedOn\":\"2026-03-08T14:09:52.752Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:09:52.7529", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:09:52.7529", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:09:52.7542", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 14:09:52.7542", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 14:09:52.7542", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00107\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:09:52.8573", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:09:52.8573", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 14:09:52.8573", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:52.8573", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:09:52.8573", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:09:52.8573", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 14:09:52.8663", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:09:52.8663", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:52.8663", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00017#" } { "timestamp": "2026-03-08 14:09:52.8663", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00017" } { "timestamp": "2026-03-08 14:09:52.8663", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 14:09:52.8663", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:09:52.8663", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:09:52.8663", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:09:52.8663", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:09:52.9630", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625521,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T14:09:52.962Z\",\"updatedOn\":\"2026-03-08T14:09:52.962Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:09:52.9630", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:09:52.9630", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:09:52.9630", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 14:09:52.9842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 14:09:52.9842", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:09:53.0732", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:09:53.0732", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 14:09:53.0732", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:09:53.0732", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:10:04.1641", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:10:04.1641", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 14:10:04.1641", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:10:04.1641", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 14:10:04.1641", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 14:10:04.1641", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:10:04.1641", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:10:04.1641", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:10:04.1641", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:10:04.1641", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:10:04.1641", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:10:04.1641", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:10:04.1641", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 14:10:04.1641", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 14:10:04.1641", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 14:10:04.1965", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:10:04.7262", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:10:04.7262", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 14:10:04.7262", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 14:10:04.7429", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:10:05.2841", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:10:05.2909", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 14:10:05.2909", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 14:10:05.3025", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:10:05.8668", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:10:05.8668", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:10:05.8668", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:10:05.8668", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:10:05.8668", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:10:05.8668", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:10:05.8668", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 14:10:05.8668", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 14:10:05.8668", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 14:10:05.8668", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 14:10:05.8790", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:10:05.8790", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:13:04.1941", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:13:04.1941", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 14:13:04.1941", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:13:04.1941", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 14:13:04.2039", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 14:13:04.2039", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:13:04.2039", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:13:04.2039", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:13:04.2039", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:13:04.2039", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:13:04.2039", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:13:04.2039", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:13:04.2039", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 14:13:04.2039", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 14:13:04.2039", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 14:13:04.2292", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:13:04.7538", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:13:04.7538", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 14:13:04.7538", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 14:13:04.7745", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:13:05.3565", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:13:05.3565", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 14:13:05.3609", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 14:13:05.3791", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:13:05.9911", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:13:05.9911", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:13:05.9911", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:13:05.9911", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:13:05.9911", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:13:05.9911", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:13:05.9911", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 14:13:05.9911", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 14:13:05.9911", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 14:13:05.9911", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 14:13:06.0031", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:13:06.0031", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:16:04.1893", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:16:04.1893", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 14:16:04.1893", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:16:04.1893", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 14:16:04.1893", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 14:16:04.1893", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:16:04.1893", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:16:04.1893", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:16:04.1893", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:16:04.1893", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:16:04.1893", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:16:04.1893", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:16:04.1893", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 14:16:04.1893", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 14:16:04.1893", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 14:16:04.2105", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:16:04.7332", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:16:04.7332", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 14:16:04.7332", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 14:16:04.7513", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:16:05.2936", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:16:05.2974", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 14:16:05.2974", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 14:16:05.2974", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:16:05.8813", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:16:05.8813", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:16:05.8813", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:16:05.8813", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:16:05.8813", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:16:05.8813", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:16:05.8813", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 14:16:05.8813", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 14:16:05.8813", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 14:16:05.8884", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 14:16:05.8884", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:16:05.8884", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:19:04.1471", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:19:04.1471", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 14:19:04.1530", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:19:04.1530", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 14:19:04.1530", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 14:19:04.1530", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:19:04.1530", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:19:04.1530", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:19:04.1530", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:19:04.1530", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:19:04.1530", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:19:04.1530", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:19:04.1530", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 14:19:04.1530", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 14:19:04.1530", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 14:19:04.1719", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:19:04.6913", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:19:04.6913", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 14:19:04.7016", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 14:19:04.7148", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:19:05.2750", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:19:05.2790", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 14:19:05.2790", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 14:19:05.2790", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:19:05.9089", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:19:05.9089", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:19:05.9089", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:19:05.9089", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:19:05.9089", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:19:05.9089", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:19:05.9089", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 14:19:05.9089", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 14:19:05.9089", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 14:19:05.9174", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 14:19:05.9174", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:19:05.9174", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:22:04.1935", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:22:04.1935", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 14:22:04.1995", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:22:04.1995", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 14:22:04.1995", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 14:22:04.1995", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:22:04.1995", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:22:04.1995", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:22:04.1995", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:22:04.1995", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:22:04.1995", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:22:04.1995", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:22:04.1995", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 14:22:04.1995", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 14:22:04.1995", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 14:22:04.2259", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:22:05.1197", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:22:05.1197", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 14:22:05.1197", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 14:22:05.1361", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:22:06.4959", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:22:06.4959", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 14:22:06.4959", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 14:22:06.5109", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:22:07.2613", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:22:07.2613", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:22:07.2613", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:22:07.2613", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:22:07.2613", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:22:07.2613", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:22:07.2613", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 14:22:07.2613", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 14:22:07.2613", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 14:22:07.2613", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 14:22:07.2613", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:22:07.2613", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:24:48.9937", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:24:48.9937", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00018\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 14:24:48.9937", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:24:48.9937", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:24:48.9937", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00018#" } { "timestamp": "2026-03-08 14:24:48.9937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00018" } { "timestamp": "2026-03-08 14:24:49.0077", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 14:24:49.0077", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:24:49.0077", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:24:49.0077", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:24:49.0077", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:24:49.1419", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00018\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00018\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625523,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T14:24:49.141Z\",\"updatedOn\":\"2026-03-08T14:24:49.141Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:24:49.1419", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:24:49.1419", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:24:49.1419", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 14:24:49.1496", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 14:24:49.1496", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00018\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:24:49.2386", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:24:49.2386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 14:24:49.2386", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:24:49.2386", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:24:49.2386", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:24:49.2386", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 14:24:49.2386", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:24:49.2386", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:24:49.2386", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-08 14:24:49.2386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-08 14:24:49.2608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 14:24:49.2608", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:24:49.2608", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:24:49.2608", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:24:49.2608", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:24:49.3467", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625525,\"createdOn\":\"2026-03-08T14:24:49.348Z\",\"updatedOn\":\"2026-03-08T14:24:49.348Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:24:49.3467", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:24:49.3467", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:24:49.3467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 14:24:49.3587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 14:24:49.3587", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:24:49.4411", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:24:49.4411", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 14:24:49.4474", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:24:49.4474", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:25:04.1804", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:25:04.1804", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 14:25:04.1804", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:25:04.1804", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 14:25:04.1804", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 14:25:04.1804", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:25:04.1804", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:25:04.1804", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:25:04.1804", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:25:04.1804", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:25:04.1804", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:25:04.1804", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:25:04.1804", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 14:25:04.1804", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 14:25:04.1918", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 14:25:04.2115", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:25:04.7440", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:25:04.7440", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 14:25:04.7440", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 14:25:04.7598", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:25:05.3054", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:25:05.3054", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 14:25:05.3054", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 14:25:05.3171", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:25:05.9231", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:25:05.9254", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:25:05.9254", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:25:05.9254", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:25:05.9254", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:25:05.9254", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:25:05.9254", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 14:25:05.9254", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 14:25:05.9254", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 14:25:05.9254", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 14:25:05.9254", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:25:05.9254", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:28:04.2449", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:28:04.2449", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 14:28:04.2516", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:28:04.2516", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 14:28:04.2516", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 14:28:04.2516", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:28:04.2516", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:28:04.2516", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:28:04.2516", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:28:04.2516", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:28:04.2516", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:28:04.2516", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:28:04.2516", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 14:28:04.2516", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 14:28:04.2516", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 14:28:04.2516", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:28:04.8105", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:28:04.8105", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 14:28:04.8143", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 14:28:04.8688", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:28:05.4591", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:28:05.4591", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 14:28:05.4591", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 14:28:05.4817", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:28:06.0632", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:28:06.0632", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:28:06.0632", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:28:06.0632", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:28:06.0632", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:28:06.0632", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:28:06.0632", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 14:28:06.0632", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 14:28:06.0632", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 14:28:06.0632", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 14:28:06.0632", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:28:06.0632", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:30:02.6750", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:30:02.6750", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1541\"}]}" } { "timestamp": "2026-03-08 14:30:02.6750", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 14:30:02.6750", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 14:30:02.6897", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 14:30:02.6897", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:30:02.6897", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:30:02.6897", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:30:02.6897", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:30:02.8179", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00036\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00036
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 02-Feb-2026 10:37:48 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625527,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T14:30:02.819Z\",\"updatedOn\":\"2026-03-08T14:30:02.819Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:30:02.8179", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:30:02.8179", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:30:02.8378", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 14:30:02.8378", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-08 14:30:02.8378", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00036\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"02-Feb-2026 10:37:48 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1541?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 14:30:02.9250", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:30:02.9250", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 14:30:02.9250", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:30:02.9250", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:30:02.9250", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2884\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1641\"}]}" } { "timestamp": "2026-03-08 14:30:02.9250", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 14:30:02.9250", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 14:30:02.9418", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 14:30:02.9418", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:30:02.9418", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:30:02.9418", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:30:02.9418", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:30:03.0303", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233aaa442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00044\",\"text\":null,\"html\":\"

Dear Abhinav Kumar,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00044
\\n Reported By:<\/strong> Shreya V
\\n Date & Time:<\/strong> 10-Feb-2026 03:14:00 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: fsd
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625529,\"createdOn\":\"2026-03-08T14:30:03.029Z\",\"updatedOn\":\"2026-03-08T14:30:03.029Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:30:03.0303", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:30:03.0303", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:30:03.0473", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 14:30:03.0473", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2884" } { "timestamp": "2026-03-08 14:30:03.0473", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"91072738833504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Kumar\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00044\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"10-Feb-2026 03:14:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: fsd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1641?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 14:30:03.1361", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:30:03.1361", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 14:30:03.1361", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:31:04.1484", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:31:04.1484", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 14:31:04.1537", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:31:04.1537", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 14:31:04.1537", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 14:31:04.1537", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:31:04.1537", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:31:04.1537", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:31:04.1537", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:31:04.1537", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:31:04.1537", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:31:04.1537", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:31:04.1537", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 14:31:04.1537", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 14:31:04.1537", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 14:31:04.1760", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:31:04.6959", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:31:04.6959", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 14:31:04.6959", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 14:31:04.7120", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:31:05.2725", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:31:05.2725", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 14:31:05.2725", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 14:31:05.2867", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:31:05.8887", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:31:05.8887", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:31:05.8887", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:31:05.8887", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:31:05.8887", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:31:05.8887", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:31:05.8887", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 14:31:05.8887", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 14:31:05.8887", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 14:31:05.8887", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 14:31:05.8887", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:31:05.9037", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:34:04.1897", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:34:04.1897", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 14:34:04.1983", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:34:04.1983", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 14:34:04.1983", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 14:34:04.1983", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:34:04.1983", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:34:04.1983", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:34:04.1983", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:34:04.1983", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:34:04.1983", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:34:04.1983", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:34:04.1983", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 14:34:04.1983", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 14:34:04.1983", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 14:34:04.2198", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:34:04.7504", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:34:04.7504", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 14:34:04.7504", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 14:34:04.7684", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:34:05.3279", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:34:05.3279", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 14:34:05.3279", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 14:34:05.3430", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:34:05.9548", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:34:05.9548", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:34:05.9548", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:34:05.9548", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:34:05.9548", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:34:05.9548", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:34:05.9548", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 14:34:05.9548", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 14:34:05.9633", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 14:34:05.9633", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 14:34:05.9633", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:34:05.9633", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:37:04.2015", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:37:04.2015", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 14:37:04.2015", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:37:04.2015", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 14:37:04.2015", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 14:37:04.2015", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:37:04.2015", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:37:04.2015", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:37:04.2015", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:37:04.2015", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:37:04.2015", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:37:04.2015", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:37:04.2015", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 14:37:04.2134", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 14:37:04.2134", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 14:37:04.2373", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:37:04.7766", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:37:04.7766", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 14:37:04.7766", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 14:37:04.7936", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:37:05.3306", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:37:05.3368", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 14:37:05.3368", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 14:37:05.3368", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:37:05.9944", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:37:05.9944", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:37:05.9944", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:37:05.9944", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:37:05.9944", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:37:05.9944", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:37:05.9944", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 14:37:05.9944", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 14:37:05.9944", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 14:37:05.9944", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 14:37:05.9944", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:37:05.9944", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:39:49.0785", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:39:49.0785", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21927\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00243\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 14:39:49.0858", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:39:49.0858", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:39:49.0858", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00243#" } { "timestamp": "2026-03-08 14:39:49.0858", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00243" } { "timestamp": "2026-03-08 14:39:49.0858", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 14:39:49.0858", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:39:49.0858", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:39:49.0858", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:39:49.0858", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:39:49.2303", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00243\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00243\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625531,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T14:39:49.229Z\",\"updatedOn\":\"2026-03-08T14:39:49.229Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:39:49.2303", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:39:49.2303", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:39:49.2303", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 14:39:49.2382", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 14:39:49.2382", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00243\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:39:49.3292", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:39:49.3292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 14:39:49.3292", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:39:49.3313", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:39:49.3313", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:39:49.3313", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 14:39:49.3313", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:39:49.3313", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:39:49.3313", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00021#" } { "timestamp": "2026-03-08 14:39:49.3313", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00021" } { "timestamp": "2026-03-08 14:39:49.3508", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 14:39:49.3508", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:39:49.3508", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:39:49.3508", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:39:49.3508", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:39:49.4392", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625533,\"createdOn\":\"2026-03-08T14:39:49.439Z\",\"updatedOn\":\"2026-03-08T14:39:49.439Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:39:49.4392", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:39:49.4392", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:39:49.4392", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 14:39:49.4494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 14:39:49.4494", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:39:49.5332", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:39:49.5332", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 14:39:49.5332", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:39:49.5332", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:39:49.5389", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:39:49.5389", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22173\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00297\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 14:39:49.5389", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:39:49.5389", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:39:49.5389", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00297#" } { "timestamp": "2026-03-08 14:39:49.5389", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00297" } { "timestamp": "2026-03-08 14:39:49.5576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 14:39:49.5576", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:39:49.5576", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:39:49.5576", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:39:49.5576", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:39:49.6478", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00297\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00297\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625535,\"createdOn\":\"2026-03-08T14:39:49.647Z\",\"updatedOn\":\"2026-03-08T14:39:49.647Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:39:49.6478", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:39:49.6478", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:39:49.6478", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 14:39:49.6621", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 14:39:49.6621", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00297\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:39:49.7466", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:39:49.7466", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 14:39:49.7466", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:39:49.7466", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:39:49.7466", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:39:49.7466", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22295\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 14:39:49.7540", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:39:49.7540", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:39:49.7540", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00002#" } { "timestamp": "2026-03-08 14:39:49.7540", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00002" } { "timestamp": "2026-03-08 14:39:49.7540", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 14:39:49.7540", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:39:49.7540", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:39:49.7540", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:39:49.7540", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:39:49.8521", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00002\\n
\\n Description:<\/b> NA\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625537,\"createdOn\":\"2026-03-08T14:39:49.851Z\",\"updatedOn\":\"2026-03-08T14:39:49.851Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:39:49.8521", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:39:49.8521", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:39:49.8521", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 14:39:49.8681", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 14:39:49.8681", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00002\"},{\"type\":\"text\",\"text\":\"NA\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:39:49.9555", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:39:49.9555", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 14:39:49.9555", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:39:49.9555", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:39:49.9590", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:39:49.9590", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"24288\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00023\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 14:39:49.9590", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:39:49.9590", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:39:49.9590", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00023#" } { "timestamp": "2026-03-08 14:39:49.9590", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00023" } { "timestamp": "2026-03-08 14:39:49.9777", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 14:39:49.9777", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:39:49.9777", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:39:49.9777", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:39:49.9777", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:39:50.0655", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00023\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00023\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625539,\"createdOn\":\"2026-03-08T14:39:50.065Z\",\"updatedOn\":\"2026-03-08T14:39:50.065Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:39:50.0655", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:39:50.0663", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:39:50.0663", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 14:39:50.0819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 14:39:50.0819", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00023\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:39:50.1693", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:39:50.1693", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 14:39:50.1693", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:39:50.1693", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:39:50.1693", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:39:50.1693", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00093\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 14:39:50.1797", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:39:50.1797", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:39:50.1797", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00093#" } { "timestamp": "2026-03-08 14:39:50.1797", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00093" } { "timestamp": "2026-03-08 14:39:50.1797", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 14:39:50.1907", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:39:50.1907", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:39:50.1907", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:39:50.1907", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:39:50.2789", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00093\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00093\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625541,\"createdOn\":\"2026-03-08T14:39:50.277Z\",\"updatedOn\":\"2026-03-08T14:39:50.277Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:39:50.2789", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:39:50.2789", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:39:50.2789", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 14:39:50.2954", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 14:39:50.2954", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00093\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:39:50.3830", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:39:50.3830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 14:39:50.3830", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:39:50.3830", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:39:50.3830", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:39:50.3830", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21684\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00151\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 14:39:50.3830", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:39:50.3830", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:39:50.3830", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00151#" } { "timestamp": "2026-03-08 14:39:50.3830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00151" } { "timestamp": "2026-03-08 14:39:50.4022", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 14:39:50.4022", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:39:50.4022", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:39:50.4022", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:39:50.4022", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:39:50.4902", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00151\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00151\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625543,\"createdOn\":\"2026-03-08T14:39:50.489Z\",\"updatedOn\":\"2026-03-08T14:39:50.489Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:39:50.4902", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:39:50.4902", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:39:50.4902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 14:39:50.4902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 14:39:50.4902", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00151\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:39:50.5867", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:39:50.5867", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 14:39:50.5867", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:39:50.5867", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:39:50.5867", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:39:50.5867", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21785\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00192\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 14:39:50.5867", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:39:50.5867", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:39:50.5867", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00192#" } { "timestamp": "2026-03-08 14:39:50.5867", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00192" } { "timestamp": "2026-03-08 14:39:50.6020", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 14:39:50.6020", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:39:50.6020", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:39:50.6020", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:39:50.6020", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:39:50.6908", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00192\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00192\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625545,\"createdOn\":\"2026-03-08T14:39:50.690Z\",\"updatedOn\":\"2026-03-08T14:39:50.690Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:39:50.6908", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:39:50.6908", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:39:50.6908", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 14:39:50.6908", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 14:39:50.7063", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00192\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:39:50.7871", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:39:50.7871", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 14:39:50.7871", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:39:50.7871", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:39:50.7871", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:39:50.7871", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21800\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 14:39:50.7871", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:39:50.7871", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:39:50.7871", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00028#" } { "timestamp": "2026-03-08 14:39:50.7871", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00028" } { "timestamp": "2026-03-08 14:39:50.8086", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 14:39:50.8086", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:39:50.8086", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:39:50.8086", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:39:50.8086", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:39:50.8983", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625547,\"createdOn\":\"2026-03-08T14:39:50.898Z\",\"updatedOn\":\"2026-03-08T14:39:50.898Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:39:50.8983", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:39:50.8983", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:39:50.8983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 14:39:50.8983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 14:39:50.8983", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:39:50.9948", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:39:50.9948", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 14:39:50.9948", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:39:50.9948", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:39:50.9948", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:39:50.9948", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22169\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 14:39:50.9948", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:39:50.9948", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:39:50.9948", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00020#" } { "timestamp": "2026-03-08 14:39:50.9948", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00020" } { "timestamp": "2026-03-08 14:39:51.0097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 14:39:51.0097", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:39:51.0097", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:39:51.0097", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:39:51.0097", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:39:51.1064", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00020\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625549,\"createdOn\":\"2026-03-08T14:39:51.105Z\",\"updatedOn\":\"2026-03-08T14:39:51.105Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:39:51.1064", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:39:51.1064", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:39:51.1064", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 14:39:51.1163", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 14:39:51.1163", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00020\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:39:51.2111", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:39:51.2111", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 14:39:51.2111", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:39:51.2111", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:39:51.2111", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:39:51.2111", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22388\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 14:39:51.2111", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:39:51.2111", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:39:51.2111", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00013#" } { "timestamp": "2026-03-08 14:39:51.2111", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00013" } { "timestamp": "2026-03-08 14:39:51.2282", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 14:39:51.2282", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:39:51.2282", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:39:51.2282", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:39:51.2282", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:39:51.3294", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625551,\"createdOn\":\"2026-03-08T14:39:51.330Z\",\"updatedOn\":\"2026-03-08T14:39:51.330Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:39:51.3294", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:39:51.3294", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:39:51.3294", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 14:39:51.3396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 14:39:51.3396", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:39:51.4275", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:39:51.4275", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 14:39:51.4275", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:39:51.4275", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:40:04.1746", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:40:04.1746", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 14:40:04.1810", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:40:04.1810", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 14:40:04.1810", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 14:40:04.1810", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:40:04.1810", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:40:04.1810", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:40:04.1810", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:40:04.1810", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:40:04.1810", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:40:04.1810", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:40:04.1810", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 14:40:04.1810", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 14:40:04.1810", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 14:40:04.1970", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:40:04.7127", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:40:04.7127", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 14:40:04.7127", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 14:40:04.7301", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:40:05.2889", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:40:05.2889", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 14:40:05.2889", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 14:40:05.3057", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:40:05.9208", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:40:05.9255", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:40:05.9255", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:40:05.9255", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:40:05.9255", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:40:05.9255", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:40:05.9255", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 14:40:05.9255", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 14:40:05.9255", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 14:40:05.9255", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 14:40:05.9255", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:40:05.9255", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:43:04.1891", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:43:04.1891", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 14:43:04.1891", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:43:04.1891", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 14:43:04.1891", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 14:43:04.1891", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:43:04.1891", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:43:04.1891", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:43:04.1891", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:43:04.1891", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:43:04.1891", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:43:04.1891", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:43:04.1891", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 14:43:04.1891", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 14:43:04.1891", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 14:43:04.2090", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:43:04.7425", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:43:04.7425", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 14:43:04.7425", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 14:43:04.7585", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:43:05.3025", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:43:05.3025", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 14:43:05.3025", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 14:43:05.3174", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:43:05.9308", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:43:05.9308", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:43:05.9308", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:43:05.9308", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:43:05.9308", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:43:05.9308", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:43:05.9308", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 14:43:05.9308", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 14:43:05.9382", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 14:43:05.9382", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 14:43:05.9382", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:43:05.9382", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:46:04.1537", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:46:04.1537", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 14:46:04.1537", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:46:04.1537", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 14:46:04.1537", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 14:46:04.1537", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:46:04.1537", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:46:04.1537", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:46:04.1537", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:46:04.1537", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:46:04.1537", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:46:04.1537", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:46:04.1537", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 14:46:04.1537", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 14:46:04.1537", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 14:46:04.1845", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:46:04.7016", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:46:04.7016", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 14:46:04.7016", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 14:46:04.7179", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:46:05.2610", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:46:05.2634", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 14:46:05.2634", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 14:46:05.2634", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:46:05.8795", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:46:05.8795", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:46:05.8795", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:46:05.8795", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:46:05.8795", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:46:05.8795", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:46:05.8795", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 14:46:05.8795", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 14:46:05.8795", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 14:46:05.8881", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 14:46:05.8881", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:46:05.8881", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:49:04.1606", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:49:04.1606", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 14:49:04.1664", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:49:04.1664", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 14:49:04.1664", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 14:49:04.1664", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:49:04.1664", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:49:04.1664", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:49:04.1664", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:49:04.1664", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:49:04.1664", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:49:04.1664", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:49:04.1664", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 14:49:04.1664", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 14:49:04.1664", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 14:49:04.1885", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:49:04.7034", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:49:04.7034", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 14:49:04.7034", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 14:49:04.7210", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:49:05.2774", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:49:05.2774", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 14:49:05.2774", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 14:49:05.2930", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:49:05.9147", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:49:05.9174", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:49:05.9174", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:49:05.9174", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:49:05.9174", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:49:05.9174", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:49:05.9174", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 14:49:05.9174", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 14:49:05.9174", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 14:49:05.9174", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 14:49:05.9316", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:49:05.9316", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:52:04.2291", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:52:04.2291", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 14:52:04.2291", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:52:04.2291", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 14:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 14:52:04.2291", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 14:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 14:52:04.2291", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 14:52:04.2639", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:52:04.7986", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:52:04.7986", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 14:52:04.7986", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 14:52:04.8133", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:52:05.3844", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:52:05.3844", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 14:52:05.3844", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 14:52:05.3990", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:52:06.0217", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:52:06.0217", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:52:06.0217", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:52:06.0217", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:52:06.0217", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:52:06.0217", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:52:06.0217", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 14:52:06.0217", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 14:52:06.0217", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 14:52:06.0217", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 14:52:06.0217", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:52:06.0217", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:54:49.0756", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:54:49.0756", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21978\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 14:54:49.0812", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:54:49.0812", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:54:49.0812", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00020#" } { "timestamp": "2026-03-08 14:54:49.0812", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00020" } { "timestamp": "2026-03-08 14:54:49.0812", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 14:54:49.0812", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:54:49.0812", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:54:49.0812", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:54:49.0812", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:54:49.2232", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00020\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625553,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T14:54:49.223Z\",\"updatedOn\":\"2026-03-08T14:54:49.223Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:54:49.2232", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:54:49.2232", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:54:49.2232", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 14:54:49.2232", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 14:54:49.2232", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00020\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:54:49.3219", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:54:49.3219", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 14:54:49.3219", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:54:49.3219", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:54:49.3219", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:54:49.3219", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22143\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00070\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 14:54:49.3219", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:54:49.3219", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:54:49.3219", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00070#" } { "timestamp": "2026-03-08 14:54:49.3219", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00070" } { "timestamp": "2026-03-08 14:54:49.3387", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 14:54:49.3387", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 14:54:49.3387", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 14:54:49.3387", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 14:54:49.3387", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 14:54:49.4260", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00070\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00070\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625555,\"createdOn\":\"2026-03-08T14:54:49.426Z\",\"updatedOn\":\"2026-03-08T14:54:49.426Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 14:54:49.4260", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 14:54:49.4260", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 14:54:49.4260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 14:54:49.4260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 14:54:49.4260", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00070\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 14:54:49.5264", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 14:54:49.5264", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 14:54:49.5264", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 14:54:49.5264", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:55:04.1797", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:55:04.1797", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 14:55:04.1797", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:55:04.1797", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 14:55:04.1797", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 14:55:04.1797", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:55:04.1797", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:55:04.1797", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:55:04.1797", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:55:04.1797", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:55:04.1797", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:55:04.1797", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:55:04.1797", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 14:55:04.1797", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 14:55:04.1900", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 14:55:04.1900", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:55:04.7162", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:55:04.7162", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 14:55:04.7162", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 14:55:04.7324", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:55:05.2932", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:55:05.2932", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 14:55:05.2932", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 14:55:05.3061", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:55:05.9250", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:55:05.9250", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:55:05.9250", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:55:05.9250", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:55:05.9250", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:55:05.9250", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:55:05.9250", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 14:55:05.9250", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 14:55:05.9250", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 14:55:05.9250", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 14:55:05.9250", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:55:05.9250", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 14:58:04.1771", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 14:58:04.1771", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 14:58:04.1771", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 14:58:04.1771", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 14:58:04.1771", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 14:58:04.1771", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:58:04.1771", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:58:04.1771", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:58:04.1771", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:58:04.1771", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:58:04.1771", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:58:04.1771", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 14:58:04.1771", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 14:58:04.1771", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 14:58:04.1879", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 14:58:04.2068", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:58:04.7274", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:58:04.7274", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 14:58:04.7274", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 14:58:04.7443", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:58:05.3027", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:58:05.3027", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 14:58:05.3027", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 14:58:05.3204", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 14:58:05.9265", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 14:58:05.9265", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 14:58:05.9265", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:58:05.9265", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 14:58:05.9265", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 14:58:05.9265", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 14:58:05.9265", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 14:58:05.9265", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 14:58:05.9265", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 14:58:05.9265", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 14:58:05.9384", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 14:58:05.9384", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:01:04.1178", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:01:04.1178", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 15:01:04.1256", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:01:04.1256", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 15:01:04.1256", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 15:01:04.1256", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:01:04.1256", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:01:04.1256", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:01:04.1256", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:01:04.1256", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:01:04.1256", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:01:04.1256", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:01:04.1256", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 15:01:04.1256", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 15:01:04.1256", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 15:01:04.1386", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:01:04.6584", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:01:04.6584", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 15:01:04.6584", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 15:01:04.6765", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:01:05.2386", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:01:05.2386", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 15:01:05.2386", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 15:01:05.2538", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:01:05.8874", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:01:05.8874", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:01:05.8874", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:01:05.8874", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:01:05.8874", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:01:05.8874", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:01:05.8874", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 15:01:05.8874", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 15:01:05.8874", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 15:01:05.8874", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 15:01:05.8874", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:01:05.8874", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:04:04.1497", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:04:04.1497", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 15:04:04.1497", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:04:04.1497", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 15:04:04.1497", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 15:04:04.1497", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:04:04.1497", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:04:04.1497", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:04:04.1497", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:04:04.1497", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:04:04.1497", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:04:04.1497", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:04:04.1497", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 15:04:04.1497", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 15:04:04.1497", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 15:04:04.1707", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:04:04.7058", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:04:04.7058", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 15:04:04.7058", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 15:04:04.7240", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:04:05.2809", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:04:05.2809", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 15:04:05.2809", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 15:04:05.2949", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:04:05.8867", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:04:05.8867", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:04:05.8867", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:04:05.8867", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:04:05.8867", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:04:05.8867", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:04:05.8867", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 15:04:05.8867", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 15:04:05.8867", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 15:04:05.8867", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 15:04:05.8867", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:04:05.8867", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:07:04.2321", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:07:04.2321", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 15:07:04.2321", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:07:04.2321", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 15:07:04.2321", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 15:07:04.2321", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:07:04.2321", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:07:04.2321", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:07:04.2321", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:07:04.2321", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:07:04.2321", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:07:04.2321", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:07:04.2321", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 15:07:04.2408", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 15:07:04.2408", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 15:07:04.2596", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:07:04.7752", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:07:04.7752", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 15:07:04.7752", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 15:07:04.7956", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:07:05.3388", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:07:05.3388", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 15:07:05.3388", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 15:07:05.3583", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:07:05.9373", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:07:05.9373", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:07:05.9373", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:07:05.9373", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:07:05.9373", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:07:05.9373", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:07:05.9373", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 15:07:05.9373", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 15:07:05.9485", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 15:07:05.9485", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 15:07:05.9485", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:07:05.9485", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:49.0951", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:49.0951", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22015\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00279\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:09:49.1004", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:49.1004", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:49.1004", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00279#" } { "timestamp": "2026-03-08 15:09:49.1004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00279" } { "timestamp": "2026-03-08 15:09:49.1004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:09:49.1121", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:49.1121", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:49.1121", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:49.1121", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:49.2489", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00279\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00279\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625560,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:09:49.247Z\",\"updatedOn\":\"2026-03-08T15:09:49.247Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:49.2489", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:49.2489", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:49.2489", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:09:49.2563", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:09:49.2563", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00279\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:49.3434", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:49.3434", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:09:49.3434", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:49.3434", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:49.3434", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:49.3434", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22121\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00073\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:09:49.3480", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:49.3480", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:49.3480", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00073#" } { "timestamp": "2026-03-08 15:09:49.3480", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00073" } { "timestamp": "2026-03-08 15:09:49.3634", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:09:49.3634", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:49.3634", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:49.3634", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:49.3634", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:49.4510", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00073\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00073\\n
\\n Description:<\/b> TEST\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625562,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:09:49.451Z\",\"updatedOn\":\"2026-03-08T15:09:49.451Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:49.4510", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:49.4510", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:49.4510", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:09:49.4593", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:09:49.4593", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00073\"},{\"type\":\"text\",\"text\":\"TEST\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:49.5459", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:49.5459", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:09:49.5459", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:49.5459", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:49.5459", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:49.5459", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22135\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00064\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:09:49.5512", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:49.5512", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:49.5512", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00064#" } { "timestamp": "2026-03-08 15:09:49.5512", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00064" } { "timestamp": "2026-03-08 15:09:49.5512", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:09:49.5512", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:49.5512", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:49.5512", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:49.5512", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:49.6519", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00064\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00064\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625564,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:09:49.652Z\",\"updatedOn\":\"2026-03-08T15:09:49.652Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:49.6519", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:49.6519", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:49.6519", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:09:49.6600", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:09:49.6600", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00064\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:49.7475", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:49.7475", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:09:49.7475", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:49.7475", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:49.7475", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:49.7475", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00068\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:09:49.7543", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:49.7543", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:49.7543", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00068#" } { "timestamp": "2026-03-08 15:09:49.7543", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00068" } { "timestamp": "2026-03-08 15:09:49.7543", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:09:49.7543", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:49.7543", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:49.7543", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:49.7543", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:49.8542", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00068\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00068\\n
\\n Description:<\/b> Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625566,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:09:49.854Z\",\"updatedOn\":\"2026-03-08T15:09:49.854Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:49.8542", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:49.8542", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:49.8542", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:09:49.8687", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:09:49.8687", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00068\"},{\"type\":\"text\",\"text\":\"Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:49.9572", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:49.9572", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:09:49.9572", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:49.9572", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:49.9572", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:49.9572", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22151\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00072\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:09:49.9572", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:49.9572", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:49.9572", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00072#" } { "timestamp": "2026-03-08 15:09:49.9572", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00072" } { "timestamp": "2026-03-08 15:09:49.9800", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:09:49.9800", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:49.9800", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:49.9800", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:49.9800", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:50.0622", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00072\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00072\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Web user\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625568,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:09:50.069Z\",\"updatedOn\":\"2026-03-08T15:09:50.069Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:50.0622", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:50.0701", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:50.0701", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:09:50.0823", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:09:50.0823", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00072\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Web user\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:50.1661", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:50.1661", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:09:50.1661", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:50.1661", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:50.1661", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:50.1661", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22184\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:09:50.1795", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:50.1795", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:50.1795", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00078#" } { "timestamp": "2026-03-08 15:09:50.1795", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00078" } { "timestamp": "2026-03-08 15:09:50.1795", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:09:50.1795", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:50.1795", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:50.1795", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:50.1905", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:50.2781", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00078\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00078\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625570,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:09:50.278Z\",\"updatedOn\":\"2026-03-08T15:09:50.278Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:50.2781", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:50.2781", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:50.2781", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:09:50.2963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:09:50.2963", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00078\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:50.3842", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:50.3842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:09:50.3842", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:50.3842", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:50.3842", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:50.3842", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"27042\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:50.3933", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:50.3933", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:50.3933", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00010#" } { "timestamp": "2026-03-08 15:09:50.3933", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00010" } { "timestamp": "2026-03-08 15:09:50.3933", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:50.3933", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:50.3933", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:50.3933", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:50.3933", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:50.4884", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625572,\"createdOn\":\"2026-03-08T15:09:50.493Z\",\"updatedOn\":\"2026-03-08T15:09:50.493Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:50.4884", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:50.4884", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:50.4884", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:50.4884", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:50.4884", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:50.5902", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:50.5902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:50.5902", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:50.5902", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:50.5902", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:50.5902", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:50.6000", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:50.6000", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:50.6000", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-08 15:09:50.6000", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-08 15:09:50.6000", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:50.6000", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:50.6000", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:50.6000", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:50.6000", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:50.6980", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625574,\"createdOn\":\"2026-03-08T15:09:50.698Z\",\"updatedOn\":\"2026-03-08T15:09:50.698Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:50.6980", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:50.6980", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:50.6980", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:50.7125", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:50.7125", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:50.7989", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:50.7989", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:50.8009", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:50.8009", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:50.8009", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:50.8009", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:50.8009", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:50.8009", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:50.8009", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00013#" } { "timestamp": "2026-03-08 15:09:50.8009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00013" } { "timestamp": "2026-03-08 15:09:50.8157", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:50.8157", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:50.8157", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:50.8157", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:50.8157", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:50.9122", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625576,\"createdOn\":\"2026-03-08T15:09:50.913Z\",\"updatedOn\":\"2026-03-08T15:09:50.913Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:50.9122", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:50.9122", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:50.9122", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:50.9122", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:50.9122", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:51.0095", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:51.0095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:51.0095", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:51.0095", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:51.0095", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:51.0095", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18885\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:51.0095", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:51.0095", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:51.0095", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00033#" } { "timestamp": "2026-03-08 15:09:51.0095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00033" } { "timestamp": "2026-03-08 15:09:51.0240", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:51.0240", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:51.0240", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:51.0240", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:51.0240", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:51.1195", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00033\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625578,\"createdOn\":\"2026-03-08T15:09:51.120Z\",\"updatedOn\":\"2026-03-08T15:09:51.120Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:51.1195", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:51.1195", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:51.1195", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:51.1303", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:51.1303", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:51.2180", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:51.2180", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:51.2180", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:51.2180", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:51.2180", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:51.2180", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18720\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:51.2226", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:51.2226", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:51.2226", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00031#" } { "timestamp": "2026-03-08 15:09:51.2226", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00031" } { "timestamp": "2026-03-08 15:09:51.2226", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:51.2226", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:51.2226", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:51.2226", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:51.2226", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:51.3313", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00031\\n
\\n Description:<\/b> Safety issue found in hyderabad\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625580,\"createdOn\":\"2026-03-08T15:09:51.331Z\",\"updatedOn\":\"2026-03-08T15:09:51.331Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:51.3313", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:51.3313", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:51.3313", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:51.3313", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:51.3313", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00031\"},{\"type\":\"text\",\"text\":\"Safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:51.4306", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:51.4306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:51.4306", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:51.4306", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:51.4306", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:51.4306", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:51.4306", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:51.4306", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:51.4306", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00005#" } { "timestamp": "2026-03-08 15:09:51.4306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00005" } { "timestamp": "2026-03-08 15:09:51.4459", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:51.4459", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:51.4459", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:51.4459", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:51.4459", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:51.5326", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625582,\"createdOn\":\"2026-03-08T15:09:51.534Z\",\"updatedOn\":\"2026-03-08T15:09:51.534Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:51.5346", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:51.5346", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:51.5346", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:51.5346", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:51.5346", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:51.6316", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:51.6316", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:51.6316", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:51.6316", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:51.6316", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:51.6316", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18728\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00032\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:51.6316", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:51.6316", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:51.6316", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00032#" } { "timestamp": "2026-03-08 15:09:51.6316", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00032" } { "timestamp": "2026-03-08 15:09:51.6457", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:51.6457", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:51.6457", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:51.6457", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:51.6457", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:51.7324", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00032\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00032\\n
\\n Description:<\/b> Safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625584,\"createdOn\":\"2026-03-08T15:09:51.733Z\",\"updatedOn\":\"2026-03-08T15:09:51.733Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:51.7324", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:51.7324", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:51.7324", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:51.7430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:51.7430", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00032\"},{\"type\":\"text\",\"text\":\"Safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:51.8306", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:51.8306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:51.8306", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:51.8306", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:51.8306", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:51.8306", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:51.8306", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:51.8306", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:51.8306", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00006#" } { "timestamp": "2026-03-08 15:09:51.8306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00006" } { "timestamp": "2026-03-08 15:09:51.8463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:51.8463", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:51.8463", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:51.8463", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:51.8463", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:51.9344", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625586,\"createdOn\":\"2026-03-08T15:09:51.934Z\",\"updatedOn\":\"2026-03-08T15:09:51.934Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:51.9344", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:51.9344", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:51.9344", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:51.9444", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:51.9444", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:52.0306", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:52.0306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:52.0306", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:52.0306", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:52.0306", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:52.0306", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18733\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:52.0376", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:52.0376", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:52.0376", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00033#" } { "timestamp": "2026-03-08 15:09:52.0376", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00033" } { "timestamp": "2026-03-08 15:09:52.0376", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:52.0376", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:52.0376", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:52.0495", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:52.0495", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:52.1365", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00033\\n
\\n Description:<\/b> safety issue found in hyderabad\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625588,\"createdOn\":\"2026-03-08T15:09:52.137Z\",\"updatedOn\":\"2026-03-08T15:09:52.137Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:52.1365", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:52.1365", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:52.1365", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:52.1445", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:52.1445", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:52.2319", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:52.2319", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:52.2319", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:52.2319", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:52.2319", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:52.2319", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:52.2378", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:52.2378", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:52.2378", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00013#" } { "timestamp": "2026-03-08 15:09:52.2378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00013" } { "timestamp": "2026-03-08 15:09:52.2378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:52.2378", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:52.2378", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:52.2378", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:52.2378", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:52.3369", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00013\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625590,\"createdOn\":\"2026-03-08T15:09:52.337Z\",\"updatedOn\":\"2026-03-08T15:09:52.337Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:52.3369", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:52.3369", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:52.3369", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:52.3484", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:52.3484", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00013\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:52.4369", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:52.4369", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:52.4369", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:52.4369", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:52.4369", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:52.4369", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18735\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:52.4417", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:52.4417", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:52.4417", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00034#" } { "timestamp": "2026-03-08 15:09:52.4417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00034" } { "timestamp": "2026-03-08 15:09:52.4417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:52.4417", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:52.4417", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:52.4417", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:52.4417", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:52.5371", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00034\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625592,\"createdOn\":\"2026-03-08T15:09:52.539Z\",\"updatedOn\":\"2026-03-08T15:09:52.539Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:52.5371", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:52.5371", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:52.5371", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:52.5511", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:52.5511", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00034\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:52.6376", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:52.6376", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:52.6376", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:52.6376", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:52.6376", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:52.6376", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18737\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:52.6454", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:52.6454", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:52.6454", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00036#" } { "timestamp": "2026-03-08 15:09:52.6454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00036" } { "timestamp": "2026-03-08 15:09:52.6454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:52.6454", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:52.6454", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:52.6454", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:52.6454", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:52.7426", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00036\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625594,\"createdOn\":\"2026-03-08T15:09:52.744Z\",\"updatedOn\":\"2026-03-08T15:09:52.744Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:52.7426", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:52.7426", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:52.7426", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:52.7553", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:52.7553", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00036\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:52.8417", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:52.8417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:52.8417", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:52.8417", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:52.8417", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:52.8417", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18738\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:52.8483", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:52.8483", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:52.8483", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00037#" } { "timestamp": "2026-03-08 15:09:52.8483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00037" } { "timestamp": "2026-03-08 15:09:52.8483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:52.8483", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:52.8483", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:52.8483", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:52.8483", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:52.9443", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00037\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625596,\"createdOn\":\"2026-03-08T15:09:52.944Z\",\"updatedOn\":\"2026-03-08T15:09:52.944Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:52.9443", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:52.9443", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:52.9443", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:52.9562", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:52.9562", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00037\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:53.0415", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:53.0415", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:53.0415", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:53.0415", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:53.0415", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:53.0415", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18740\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:53.0505", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:53.0505", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:53.0505", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00038#" } { "timestamp": "2026-03-08 15:09:53.0505", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00038" } { "timestamp": "2026-03-08 15:09:53.0505", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:53.0505", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:53.0505", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:53.0505", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:53.0505", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:53.1491", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00038\\n
\\n Description:<\/b> safety issue found\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625598,\"createdOn\":\"2026-03-08T15:09:53.149Z\",\"updatedOn\":\"2026-03-08T15:09:53.149Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:53.1491", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:53.1491", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:53.1491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:53.1617", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:53.1617", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00038\"},{\"type\":\"text\",\"text\":\"safety issue found\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:53.2507", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:53.2507", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:53.2507", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:53.2507", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:53.2507", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:53.2507", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18807\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:53.2565", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:53.2565", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:53.2565", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00013#" } { "timestamp": "2026-03-08 15:09:53.2565", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00013" } { "timestamp": "2026-03-08 15:09:53.2565", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:53.2685", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:53.2685", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:53.2685", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:53.2685", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:53.3548", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625600,\"createdOn\":\"2026-03-08T15:09:53.355Z\",\"updatedOn\":\"2026-03-08T15:09:53.355Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:53.3548", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:53.3548", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:53.3548", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:53.3673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:53.3673", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:53.4537", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:53.4537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:53.4537", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:53.4537", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:53.4556", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:53.4556", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:53.4556", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:53.4556", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:53.4556", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-08 15:09:53.4556", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-08 15:09:53.4782", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:53.4782", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:53.4782", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:53.4782", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:53.4782", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:53.5659", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625602,\"createdOn\":\"2026-03-08T15:09:53.566Z\",\"updatedOn\":\"2026-03-08T15:09:53.566Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:53.5659", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:53.5659", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:53.5659", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:53.5820", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:53.5820", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:53.6678", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:53.6678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:53.6678", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:53.6678", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:53.6678", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:53.6678", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:53.6754", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:53.6754", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:53.6754", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-08 15:09:53.6754", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-08 15:09:53.7095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:53.7095", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:53.7095", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:53.7095", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:53.7095", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:53.7966", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625604,\"createdOn\":\"2026-03-08T15:09:53.797Z\",\"updatedOn\":\"2026-03-08T15:09:53.797Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:53.7966", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:53.7966", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:53.7966", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:53.8065", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:53.8065", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:53.8931", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:53.8931", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:53.8931", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:53.8931", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:53.8931", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:53.8931", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:53.8931", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:53.8931", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:53.8931", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-08 15:09:53.8931", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-08 15:09:53.9106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:53.9106", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:53.9106", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:53.9106", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:53.9106", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:53.9978", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625606,\"createdOn\":\"2026-03-08T15:09:53.998Z\",\"updatedOn\":\"2026-03-08T15:09:53.998Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:53.9978", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:53.9978", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:53.9978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:54.0089", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:54.0089", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:54.0952", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:54.0952", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:54.0952", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:54.0952", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:54.0972", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:54.0972", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21190\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:54.0972", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:54.0972", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:54.0972", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00039#" } { "timestamp": "2026-03-08 15:09:54.0972", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00039" } { "timestamp": "2026-03-08 15:09:54.1133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:54.1133", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:54.1133", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:54.1133", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:54.1133", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:54.2008", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625608,\"createdOn\":\"2026-03-08T15:09:54.201Z\",\"updatedOn\":\"2026-03-08T15:09:54.201Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:54.2008", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:54.2008", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:54.2008", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:54.2144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:54.2144", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:54.3010", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:54.3010", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:54.3010", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:54.3010", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:54.3010", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:54.3010", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21191\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00040\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:54.3010", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:54.3010", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:54.3010", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00040#" } { "timestamp": "2026-03-08 15:09:54.3010", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00040" } { "timestamp": "2026-03-08 15:09:54.3209", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:54.3209", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:54.3209", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:54.3209", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:54.3209", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:54.4087", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00040\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00040\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625610,\"createdOn\":\"2026-03-08T15:09:54.408Z\",\"updatedOn\":\"2026-03-08T15:09:54.408Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:54.4087", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:54.4087", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:54.4087", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:54.4261", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:54.4261", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00040\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:54.5245", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:54.5245", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:54.5245", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:54.5245", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:54.5245", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:54.5245", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21193\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00042\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:54.5385", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:54.5385", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:54.5385", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00042#" } { "timestamp": "2026-03-08 15:09:54.5385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00042" } { "timestamp": "2026-03-08 15:09:54.5535", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:54.5535", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:54.5535", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:54.5535", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:54.5535", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:54.6455", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00042\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00042\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625612,\"createdOn\":\"2026-03-08T15:09:54.645Z\",\"updatedOn\":\"2026-03-08T15:09:54.645Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:54.6455", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:54.6455", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:54.6455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:54.6455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:54.6455", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00042\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:54.7493", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:54.7493", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:54.7493", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:54.7493", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:54.7493", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:54.7493", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21287\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00077\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:54.7564", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:54.7564", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:54.7564", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00077#" } { "timestamp": "2026-03-08 15:09:54.7564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00077" } { "timestamp": "2026-03-08 15:09:54.7564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:54.7564", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:54.7564", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:54.7564", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:54.7564", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:54.8537", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00077\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00077\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625614,\"createdOn\":\"2026-03-08T15:09:54.854Z\",\"updatedOn\":\"2026-03-08T15:09:54.854Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:54.8537", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:54.8537", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:54.8537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:54.8659", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:54.8659", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00077\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:54.9440", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:54.9440", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:54.9440", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:54.9440", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:54.9440", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:54.9440", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21300\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00084\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:54.9594", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:54.9594", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:54.9594", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00084#" } { "timestamp": "2026-03-08 15:09:54.9594", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00084" } { "timestamp": "2026-03-08 15:09:54.9594", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:54.9594", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:54.9594", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:54.9594", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:54.9594", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:55.0574", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00084\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00084\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625616,\"createdOn\":\"2026-03-08T15:09:55.056Z\",\"updatedOn\":\"2026-03-08T15:09:55.056Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:55.0574", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:55.0574", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:55.0574", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:55.0746", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:55.0746", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00084\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:55.1608", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:55.1608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:55.1608", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:55.1608", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:55.1608", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:55.1608", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22141\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:55.1608", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:55.1608", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:55.1608", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00069#" } { "timestamp": "2026-03-08 15:09:55.1608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00069" } { "timestamp": "2026-03-08 15:09:55.1870", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:55.1870", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:55.1870", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:55.1870", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:55.1870", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:55.2782", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00069\\n
\\n Description:<\/b> test noti\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625618,\"createdOn\":\"2026-03-08T15:09:55.277Z\",\"updatedOn\":\"2026-03-08T15:09:55.277Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:55.2782", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:55.2782", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:55.2782", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:55.2908", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:55.2908", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00069\"},{\"type\":\"text\",\"text\":\"test noti\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:55.3715", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:55.3715", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:55.3715", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:55.3790", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:55.3790", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:55.3790", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:55.3790", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:55.3790", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:55.3790", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-08 15:09:55.3790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-08 15:09:55.3984", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:55.3984", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:55.3984", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:55.3984", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:55.3984", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:55.4846", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625620,\"createdOn\":\"2026-03-08T15:09:55.486Z\",\"updatedOn\":\"2026-03-08T15:09:55.486Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:55.4846", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:55.4846", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:55.4846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:55.5012", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:55.5012", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:55.5885", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:55.5885", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:55.5885", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:55.5885", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:55.5885", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:55.5885", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:55.5998", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:55.5998", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:55.5998", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-08 15:09:55.5998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-08 15:09:55.5998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:09:55.5998", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:55.5998", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:55.5998", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:55.5998", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:55.6978", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625622,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:09:55.698Z\",\"updatedOn\":\"2026-03-08T15:09:55.698Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:55.6978", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:55.6978", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:55.6978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:09:55.7083", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:09:55.7083", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:55.7951", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:55.7951", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:09:55.7951", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:55.7951", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:55.7951", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:55.7951", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:55.8075", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:55.8075", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:55.8075", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-08 15:09:55.8075", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-08 15:09:55.8186", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:09:55.8186", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:55.8186", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:55.8186", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:55.8186", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:55.9023", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625624,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:09:55.906Z\",\"updatedOn\":\"2026-03-08T15:09:55.906Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:55.9023", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:55.9023", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:55.9094", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:09:55.9094", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:09:55.9094", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:56.0093", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:56.0093", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:09:56.0093", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:56.0093", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:56.0093", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:56.0093", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:56.0093", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:56.0093", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:56.0093", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-08 15:09:56.0093", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-08 15:09:56.0254", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:09:56.0254", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:56.0254", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:56.0254", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:56.0254", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:56.1097", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625626,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:09:56.113Z\",\"updatedOn\":\"2026-03-08T15:09:56.113Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:56.1138", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:56.1138", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:56.1138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:09:56.1291", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:09:56.1291", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:56.2143", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:56.2143", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:09:56.2143", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:56.2143", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:56.2143", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:56.2143", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:56.2246", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:56.2246", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:56.2246", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-08 15:09:56.2246", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-08 15:09:56.2246", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:09:56.2246", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:56.2246", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:56.2246", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:56.2369", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:56.3230", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625628,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:09:56.323Z\",\"updatedOn\":\"2026-03-08T15:09:56.323Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:56.3230", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:56.3230", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:56.3230", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:09:56.3371", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:09:56.3371", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:56.4229", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:56.4229", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:09:56.4229", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:56.4229", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:56.4246", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:56.4246", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21189\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:56.4246", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:56.4246", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:56.4246", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00038#" } { "timestamp": "2026-03-08 15:09:56.4246", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00038" } { "timestamp": "2026-03-08 15:09:56.4609", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:56.4609", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:56.4609", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:56.4609", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:56.4609", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:56.5518", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00038\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625630,\"createdOn\":\"2026-03-08T15:09:56.552Z\",\"updatedOn\":\"2026-03-08T15:09:56.552Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:56.5518", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:56.5518", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:56.5518", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:56.5518", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:56.5518", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00038\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:56.6507", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:56.6507", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:56.6507", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:56.6507", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:56.6507", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:56.6507", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:56.6604", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:56.6604", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:56.6604", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-08 15:09:56.6604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-08 15:09:56.6604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:56.6604", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:56.6604", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:56.6604", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:56.6604", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:56.7588", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625632,\"createdOn\":\"2026-03-08T15:09:56.758Z\",\"updatedOn\":\"2026-03-08T15:09:56.758Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:56.7588", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:56.7588", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:56.7588", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:56.7742", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:56.7742", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:56.8609", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:56.8609", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:56.8609", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:56.8609", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:56.8620", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:56.8620", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:56.8620", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:56.8620", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:56.8620", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-08 15:09:56.8620", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-08 15:09:56.8620", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:56.8620", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:56.8620", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:56.8620", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:56.8620", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:56.9552", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625634,\"createdOn\":\"2026-03-08T15:09:56.962Z\",\"updatedOn\":\"2026-03-08T15:09:56.962Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:56.9635", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:56.9635", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:56.9635", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:56.9807", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:56.9807", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:57.0638", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:57.0687", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:57.0687", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:57.0687", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:57.0687", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:57.0687", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:57.0687", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:57.0687", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:57.0687", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-08 15:09:57.0687", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-08 15:09:57.0894", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:57.0894", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:57.0894", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:57.0894", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:57.0894", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:57.1764", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625636,\"createdOn\":\"2026-03-08T15:09:57.176Z\",\"updatedOn\":\"2026-03-08T15:09:57.176Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:57.1764", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:57.1764", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:57.1764", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:57.1764", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:57.1764", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:57.2722", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:57.2722", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:57.2722", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:57.2722", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:57.2722", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:57.2722", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18868\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00025\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:57.2722", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:57.2722", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:57.2722", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00025#" } { "timestamp": "2026-03-08 15:09:57.2722", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00025" } { "timestamp": "2026-03-08 15:09:57.2905", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:57.2905", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:57.2905", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:57.2905", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:57.2905", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:57.3804", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00025\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00025\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625638,\"createdOn\":\"2026-03-08T15:09:57.382Z\",\"updatedOn\":\"2026-03-08T15:09:57.382Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:57.3804", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:57.3804", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:57.3804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:57.3972", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:57.3972", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00025\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:57.4852", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:57.4852", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:57.4852", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:57.4868", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:57.4868", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:57.4868", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18881\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:57.4868", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:57.4868", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:57.4868", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00028#" } { "timestamp": "2026-03-08 15:09:57.4868", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00028" } { "timestamp": "2026-03-08 15:09:57.5041", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:57.5041", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:57.5041", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:57.5041", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:57.5041", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:57.5917", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625640,\"createdOn\":\"2026-03-08T15:09:57.592Z\",\"updatedOn\":\"2026-03-08T15:09:57.592Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:57.5917", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:57.5917", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:57.5917", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:57.6040", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:57.6040", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:57.6897", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:57.6917", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:57.6917", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:57.6917", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:57.6917", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:57.6917", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47932\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:57.6917", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:57.6917", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:57.6917", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00016#" } { "timestamp": "2026-03-08 15:09:57.6917", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00016" } { "timestamp": "2026-03-08 15:09:57.7140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:57.7140", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:57.7140", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:57.7140", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:57.7140", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:57.8024", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00016\\n
\\n Description:<\/b> This Is Task Description - Task\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625642,\"createdOn\":\"2026-03-08T15:09:57.802Z\",\"updatedOn\":\"2026-03-08T15:09:57.802Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:57.8024", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:57.8024", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:57.8024", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:57.8196", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:57.8196", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00016\"},{\"type\":\"text\",\"text\":\"This Is Task Description - Task\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:57.9118", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:57.9118", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:57.9118", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:57.9118", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:57.9118", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:57.9118", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22309\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:57.9118", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:57.9118", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:57.9118", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00007#" } { "timestamp": "2026-03-08 15:09:57.9118", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00007" } { "timestamp": "2026-03-08 15:09:57.9305", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:57.9305", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:57.9305", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:57.9305", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:57.9305", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:58.0181", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625644,\"createdOn\":\"2026-03-08T15:09:58.018Z\",\"updatedOn\":\"2026-03-08T15:09:58.018Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:58.0181", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:58.0181", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:58.0181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:58.0181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:58.0338", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:58.1266", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:58.1273", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:58.1273", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:58.1273", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:58.1273", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:58.1273", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22310\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:58.1273", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:58.1273", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:58.1273", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00008#" } { "timestamp": "2026-03-08 15:09:58.1273", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00008" } { "timestamp": "2026-03-08 15:09:58.1487", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:58.1487", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:58.1487", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:58.1487", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:58.1487", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:58.2363", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625646,\"createdOn\":\"2026-03-08T15:09:58.236Z\",\"updatedOn\":\"2026-03-08T15:09:58.236Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:58.2363", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:58.2363", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:58.2371", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:58.2371", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:58.2371", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:58.3316", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:58.3316", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:58.3316", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:58.3316", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:58.3316", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:58.3316", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:58.3316", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:58.3316", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:58.3316", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00010#" } { "timestamp": "2026-03-08 15:09:58.3316", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00010" } { "timestamp": "2026-03-08 15:09:58.3544", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:58.3544", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:58.3544", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:58.3544", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:58.3544", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:58.4420", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625648,\"createdOn\":\"2026-03-08T15:09:58.442Z\",\"updatedOn\":\"2026-03-08T15:09:58.442Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:58.4420", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:58.4420", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:58.4420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:58.4578", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:58.4578", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:58.5446", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:58.5446", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:58.5446", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:58.5446", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:58.5446", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:58.5446", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23082\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:58.5530", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:58.5530", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:58.5530", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00017#" } { "timestamp": "2026-03-08 15:09:58.5530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00017" } { "timestamp": "2026-03-08 15:09:58.5530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:58.5530", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:58.5530", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:58.5530", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:58.5530", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:58.6494", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625650,\"createdOn\":\"2026-03-08T15:09:58.650Z\",\"updatedOn\":\"2026-03-08T15:09:58.650Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:58.6494", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:58.6494", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:58.6494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:58.6595", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:58.6595", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:58.7473", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:58.7473", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:58.7473", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:58.7473", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:58.7473", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:58.7473", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"32974\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:58.7597", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:58.7597", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:58.7597", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00011#" } { "timestamp": "2026-03-08 15:09:58.7597", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00011" } { "timestamp": "2026-03-08 15:09:58.7700", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:58.7700", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:58.7700", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:58.7700", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:58.7700", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:58.8538", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Examplewfe\\n
\\n Reported by:<\/b> Partiosh Kumar\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625652,\"createdOn\":\"2026-03-08T15:09:58.857Z\",\"updatedOn\":\"2026-03-08T15:09:58.857Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:58.8538", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:58.8538", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:58.8538", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:58.8737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:58.8737", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Examplewfe\"},{\"type\":\"text\",\"text\":\"Partiosh Kumar\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:58.9577", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:58.9577", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:58.9577", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:58.9577", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:58.9577", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:58.9577", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47564\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:58.9734", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:58.9734", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:58.9734", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00013#" } { "timestamp": "2026-03-08 15:09:58.9734", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00013" } { "timestamp": "2026-03-08 15:09:58.9734", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:09:58.9734", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:58.9734", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:58.9734", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:58.9734", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:59.0719", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00013\\n
\\n Description:<\/b> 22\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625654,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:09:59.073Z\",\"updatedOn\":\"2026-03-08T15:09:59.073Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:59.0719", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:59.0719", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:59.0719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:09:59.0864", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:09:59.0864", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00013\"},{\"type\":\"text\",\"text\":\"22\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:59.1733", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:59.1733", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:09:59.1733", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:59.1733", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:59.1755", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:59.1755", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47919\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00014\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:59.1755", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:59.1755", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:59.1755", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00014#" } { "timestamp": "2026-03-08 15:09:59.1755", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00014" } { "timestamp": "2026-03-08 15:09:59.1939", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:09:59.1939", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:59.1939", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:59.1939", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:59.1939", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:59.2815", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00014\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00014\\n
\\n Description:<\/b> Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625656,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:09:59.282Z\",\"updatedOn\":\"2026-03-08T15:09:59.282Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:59.2815", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:59.2815", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:59.2815", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:09:59.2957", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:09:59.2957", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00014\"},{\"type\":\"text\",\"text\":\"Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:59.3843", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:59.3843", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:09:59.3843", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:59.3843", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:59.3843", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:59.3843", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47930\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:59.3843", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:59.3843", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:59.3843", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00011#" } { "timestamp": "2026-03-08 15:09:59.3843", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00011" } { "timestamp": "2026-03-08 15:09:59.4008", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:59.4008", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:59.4008", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:59.4008", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:59.4008", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:59.4891", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625658,\"createdOn\":\"2026-03-08T15:09:59.489Z\",\"updatedOn\":\"2026-03-08T15:09:59.489Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:59.4891", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:59.4891", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:59.4891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:59.4891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:59.4891", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:59.5886", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:59.5886", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:59.5886", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:59.5886", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:59.5886", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:59.5886", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47931\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00015\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:59.5991", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:59.5991", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:59.5991", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00015#" } { "timestamp": "2026-03-08 15:09:59.5991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00015" } { "timestamp": "2026-03-08 15:09:59.5991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:59.5991", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:59.5991", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:59.5991", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:59.5991", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:59.6979", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00015\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00015\\n
\\n Description:<\/b> This is Task Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625660,\"createdOn\":\"2026-03-08T15:09:59.698Z\",\"updatedOn\":\"2026-03-08T15:09:59.698Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:59.6979", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:59.6979", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:59.6979", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:59.7148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:59.7148", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00015\"},{\"type\":\"text\",\"text\":\"This is Task Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:09:59.8016", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:09:59.8016", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:09:59.8016", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:59.8016", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:09:59.8016", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:09:59.8016", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18884\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:09:59.8016", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:09:59.8016", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:09:59.8016", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00029#" } { "timestamp": "2026-03-08 15:09:59.8016", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00029" } { "timestamp": "2026-03-08 15:09:59.8184", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:09:59.8184", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:09:59.8184", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:09:59.8184", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:09:59.8184", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:09:59.9062", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625662,\"createdOn\":\"2026-03-08T15:09:59.906Z\",\"updatedOn\":\"2026-03-08T15:09:59.906Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:09:59.9062", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:09:59.9086", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:09:59.9086", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:09:59.9247", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:09:59.9247", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:10:00.0116", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:10:00.0116", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:10:00.0116", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:10:00.0116", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:10:00.0116", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:10:00.0116", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22279\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:10:00.0207", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:10:00.0207", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:10:00.0207", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00001#" } { "timestamp": "2026-03-08 15:10:00.0207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00001" } { "timestamp": "2026-03-08 15:10:00.0353", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:10:00.0353", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:10:00.0353", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:10:00.0353", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:10:00.0353", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:10:00.1224", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625664,\"createdOn\":\"2026-03-08T15:10:00.122Z\",\"updatedOn\":\"2026-03-08T15:10:00.122Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:10:00.1224", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:10:00.1224", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:10:00.1224", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:10:00.1311", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:10:00.1311", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:10:00.2181", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:10:00.2181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:10:00.2181", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:10:00.2181", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:10:00.2181", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:10:00.2181", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48022\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:10:00.2239", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:10:00.2239", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:10:00.2239", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00036#" } { "timestamp": "2026-03-08 15:10:00.2239", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00036" } { "timestamp": "2026-03-08 15:10:00.2239", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:10:00.2239", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:10:00.2239", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:10:00.2239", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:10:00.2239", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:10:00.3178", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00036\\n
\\n Description:<\/b> New Ticket\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625666,\"createdOn\":\"2026-03-08T15:10:00.321Z\",\"updatedOn\":\"2026-03-08T15:10:00.321Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:10:00.3178", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:10:00.3178", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:10:00.3178", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:10:00.3336", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:10:00.3336", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00036\"},{\"type\":\"text\",\"text\":\"New Ticket\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:10:00.4179", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:10:00.4179", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:10:00.4179", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:10:00.4179", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:10:00.4179", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:10:00.4179", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:10:00.4253", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:10:00.4253", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:10:00.4253", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-08 15:10:00.4253", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-08 15:10:00.4253", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:10:00.4253", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:10:00.4253", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:10:00.4253", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:10:00.4253", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:10:00.5283", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625668,\"createdOn\":\"2026-03-08T15:10:00.528Z\",\"updatedOn\":\"2026-03-08T15:10:00.528Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:10:00.5283", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:10:00.5283", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:10:00.5283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:10:00.5432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:10:00.5432", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:10:00.6300", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:10:00.6300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:10:00.6300", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:10:00.6300", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:10:00.6300", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:10:00.6300", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:10:00.6300", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:10:00.6433", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:10:00.6433", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-08 15:10:00.6433", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-08 15:10:00.6433", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:10:00.6433", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:10:00.6433", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:10:00.6433", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:10:00.6433", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:10:00.7380", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625670,\"createdOn\":\"2026-03-08T15:10:00.740Z\",\"updatedOn\":\"2026-03-08T15:10:00.740Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:10:00.7380", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:10:00.7380", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:10:00.7380", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:10:00.7551", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:10:00.7551", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:10:00.8420", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:10:00.8420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:10:00.8420", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:10:00.8420", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:10:00.8420", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:10:00.8420", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:10:00.8492", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:10:00.8492", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:10:00.8492", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-08 15:10:00.8492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-08 15:10:00.8492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:10:00.8492", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:10:00.8492", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:10:00.8492", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:10:00.8492", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:10:00.9460", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625672,\"createdOn\":\"2026-03-08T15:10:00.946Z\",\"updatedOn\":\"2026-03-08T15:10:00.946Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:10:00.9460", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:10:00.9460", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:10:00.9460", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:10:00.9592", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:10:00.9592", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:10:01.0461", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:10:01.0461", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:10:01.0461", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:10:01.0461", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:10:01.0461", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:10:01.0461", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:10:01.0537", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:10:01.0537", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:10:01.0537", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-08 15:10:01.0537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-08 15:10:01.0537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:10:01.0537", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:10:01.0537", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:10:01.0649", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:10:01.0649", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:10:01.1495", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625674,\"createdOn\":\"2026-03-08T15:10:01.151Z\",\"updatedOn\":\"2026-03-08T15:10:01.151Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:10:01.1495", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:10:01.1495", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:10:01.1495", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:10:01.1602", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:10:01.1602", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:10:01.2472", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:10:01.2472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:10:01.2472", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:10:01.2472", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:10:01.2472", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:10:01.2472", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48035\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 15:10:01.2559", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:10:01.2559", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:10:01.2559", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00016#" } { "timestamp": "2026-03-08 15:10:01.2559", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00016" } { "timestamp": "2026-03-08 15:10:01.2559", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:10:01.2559", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:10:01.2559", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:10:01.2559", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:10:01.2559", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:10:01.3543", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00016\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> customer creator complain\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625676,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:10:01.355Z\",\"updatedOn\":\"2026-03-08T15:10:01.355Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:10:01.3543", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:10:01.3543", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:10:01.3543", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:10:01.3690", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:10:01.3690", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00016\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"customer creator complain\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:10:01.4549", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:10:01.4564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:10:01.4564", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:10:01.4564", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:10:04.2204", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:10:04.2204", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 15:10:04.2241", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:10:04.2241", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 15:10:04.2241", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 15:10:04.2241", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:10:04.2241", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:10:04.2241", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:10:04.2241", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:10:04.2241", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:10:04.2241", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:10:04.2241", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:10:04.2241", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 15:10:04.2241", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 15:10:04.2367", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 15:10:04.2568", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:10:04.7842", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:10:04.7842", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 15:10:04.7842", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 15:10:04.8081", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:10:05.3681", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:10:05.3681", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 15:10:05.3681", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 15:10:05.3866", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:10:05.9918", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:10:05.9918", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:10:05.9918", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:10:05.9918", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:10:05.9918", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:10:05.9918", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:10:05.9918", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 15:10:05.9918", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 15:10:05.9918", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 15:10:06.0025", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 15:10:06.0025", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:10:06.0025", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:13:04.1644", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:13:04.1644", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 15:13:04.1736", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:13:04.1736", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 15:13:04.1736", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 15:13:04.1736", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:13:04.1736", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:13:04.1736", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:13:04.1736", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:13:04.1736", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:13:04.1736", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:13:04.1736", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:13:04.1736", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 15:13:04.1736", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 15:13:04.1736", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 15:13:04.1878", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:13:04.7321", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:13:04.7341", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 15:13:04.7341", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 15:13:04.7341", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:13:05.2884", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:13:05.2884", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 15:13:05.2884", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 15:13:05.3095", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:13:05.9049", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:13:05.9100", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:13:05.9100", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:13:05.9100", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:13:05.9100", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:13:05.9100", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:13:05.9100", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 15:13:05.9100", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 15:13:05.9100", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 15:13:05.9100", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 15:13:05.9100", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:13:05.9100", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:16:04.1613", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:16:04.1613", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 15:16:04.1701", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:16:04.1701", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 15:16:04.1701", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 15:16:04.1701", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:16:04.1701", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:16:04.1701", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:16:04.1701", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:16:04.1701", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:16:04.1701", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:16:04.1701", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:16:04.1701", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 15:16:04.1701", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 15:16:04.1701", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 15:16:04.1898", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:16:04.7108", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:16:04.7108", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 15:16:04.7147", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 15:16:04.7147", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:16:05.2876", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:16:05.2876", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 15:16:05.2876", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 15:16:05.3016", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:16:05.9219", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:16:05.9219", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:16:05.9219", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:16:05.9219", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:16:05.9219", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:16:05.9219", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:16:05.9219", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 15:16:05.9219", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 15:16:05.9219", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 15:16:05.9219", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 15:16:05.9346", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:16:05.9346", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:19:04.1400", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:19:04.1400", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 15:19:04.1400", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:19:04.1400", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 15:19:04.1400", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 15:19:04.1400", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:19:04.1400", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:19:04.1400", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:19:04.1400", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:19:04.1400", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:19:04.1400", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:19:04.1400", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:19:04.1400", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 15:19:04.1494", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 15:19:04.1494", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 15:19:04.1720", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:19:04.6970", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:19:04.6970", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 15:19:04.6970", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 15:19:04.7123", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:19:05.2609", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:19:05.2609", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 15:19:05.2609", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 15:19:05.2758", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:19:05.9200", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:19:05.9200", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:19:05.9200", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:19:05.9200", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:19:05.9200", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:19:05.9200", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:19:05.9200", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 15:19:05.9200", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 15:19:05.9200", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 15:19:05.9200", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 15:19:05.9316", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:19:05.9316", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:22:04.2005", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:22:04.2005", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 15:22:04.2090", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:22:04.2090", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 15:22:04.2090", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 15:22:04.2090", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:22:04.2090", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:22:04.2090", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:22:04.2090", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:22:04.2090", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:22:04.2090", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:22:04.2090", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:22:04.2090", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 15:22:04.2090", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 15:22:04.2090", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 15:22:04.2324", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:22:04.7638", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:22:04.7638", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 15:22:04.7638", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 15:22:04.7852", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:22:05.3213", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:22:05.3213", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 15:22:05.3213", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 15:22:05.3336", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:22:05.9243", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:22:05.9289", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:22:05.9289", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:22:05.9289", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:22:05.9289", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:22:05.9289", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:22:05.9289", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 15:22:05.9289", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 15:22:05.9289", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 15:22:05.9289", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 15:22:05.9289", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:22:05.9289", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:24:49.0387", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:24:49.0387", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:24:49.0387", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:24:49.0387", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:49.0387", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-08 15:24:49.0387", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-08 15:24:49.0559", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 15:24:49.0559", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:24:49.0559", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:24:49.0559", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:24:49.0559", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:24:49.1911", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625680,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:24:49.191Z\",\"updatedOn\":\"2026-03-08T15:24:49.191Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:24:49.1911", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:24:49.1911", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:24:49.1911", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 15:24:49.1911", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 15:24:49.1911", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:24:49.2909", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:24:49.2909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 15:24:49.2909", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:49.2909", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:24:49.2909", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:24:49.2909", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22233\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00043\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:24:49.2909", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:24:49.2909", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:49.2909", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00043#" } { "timestamp": "2026-03-08 15:24:49.2909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00043" } { "timestamp": "2026-03-08 15:24:49.3068", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:24:49.3068", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:24:49.3068", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:24:49.3068", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:24:49.3068", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:24:49.3967", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00043\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00043\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625682,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:24:49.399Z\",\"updatedOn\":\"2026-03-08T15:24:49.399Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:24:49.3967", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:24:49.3967", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:24:49.3967", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:24:49.4129", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:24:49.4129", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00043\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:24:49.4997", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:24:49.5028", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:24:49.5028", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:49.5028", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:24:49.5028", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:24:49.5028", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22275\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:24:49.5028", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:24:49.5028", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:49.5028", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00001#" } { "timestamp": "2026-03-08 15:24:49.5028", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00001" } { "timestamp": "2026-03-08 15:24:49.5194", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:24:49.5194", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:24:49.5194", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:24:49.5194", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:24:49.5194", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:24:49.6085", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625684,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:24:49.608Z\",\"updatedOn\":\"2026-03-08T15:24:49.608Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:24:49.6085", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:24:49.6085", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:24:49.6085", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:24:49.6239", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:24:49.6239", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:24:49.7127", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:24:49.7127", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:24:49.7127", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:49.7127", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:24:49.7127", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:24:49.7127", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22283\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:24:49.7127", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:24:49.7127", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:49.7127", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00003#" } { "timestamp": "2026-03-08 15:24:49.7127", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00003" } { "timestamp": "2026-03-08 15:24:49.7276", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:24:49.7276", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:24:49.7276", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:24:49.7276", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:24:49.7276", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:24:49.8109", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00003\\n
\\n Description:<\/b> Test notification 08-jan-2025 testttttttt\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625686,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:24:49.816Z\",\"updatedOn\":\"2026-03-08T15:24:49.816Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:24:49.8109", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:24:49.8109", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:24:49.8109", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:24:49.8254", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:24:49.8254", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00003\"},{\"type\":\"text\",\"text\":\"Test notification 08-jan-2025 testttttttt\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:24:49.9152", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:24:49.9152", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:24:49.9152", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:49.9152", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:24:49.9152", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:24:49.9152", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22319\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:24:49.9152", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:24:49.9152", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:49.9152", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/26\/00003#" } { "timestamp": "2026-03-08 15:24:49.9152", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/26\/00003" } { "timestamp": "2026-03-08 15:24:49.9336", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:24:49.9336", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:24:49.9336", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:24:49.9336", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:24:49.9336", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:24:50.0217", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625688,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:24:50.022Z\",\"updatedOn\":\"2026-03-08T15:24:50.022Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:24:50.0217", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:24:50.0217", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:24:50.0217", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:24:50.0386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:24:50.0386", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:24:50.1252", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:24:50.1252", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:24:50.1252", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:50.1252", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:24:50.1276", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:24:50.1276", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:24:50.1276", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:24:50.1276", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:50.1276", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00010#" } { "timestamp": "2026-03-08 15:24:50.1276", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00010" } { "timestamp": "2026-03-08 15:24:50.1461", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:24:50.1461", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:24:50.1461", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:24:50.1461", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:24:50.1461", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:24:50.2374", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625690,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:24:50.237Z\",\"updatedOn\":\"2026-03-08T15:24:50.237Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:24:50.2374", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:24:50.2374", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:24:50.2374", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:24:50.2526", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:24:50.2526", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:24:50.3405", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:24:50.3405", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:24:50.3405", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:50.3405", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:24:50.3405", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:24:50.3405", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"26971\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:24:50.3509", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:24:50.3509", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:50.3509", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00009#" } { "timestamp": "2026-03-08 15:24:50.3509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00009" } { "timestamp": "2026-03-08 15:24:50.3623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:24:50.3623", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:24:50.3623", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:24:50.3623", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:24:50.3623", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:24:50.4495", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00009\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625692,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:24:50.450Z\",\"updatedOn\":\"2026-03-08T15:24:50.450Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:24:50.4495", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:24:50.4495", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:24:50.4495", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:24:50.4658", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:24:50.4658", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00009\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:24:50.5544", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:24:50.5544", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:24:50.5544", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:50.5544", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:24:50.5544", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:24:50.5544", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47933\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:24:50.5544", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:24:50.5544", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:50.5544", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00034#" } { "timestamp": "2026-03-08 15:24:50.5544", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00034" } { "timestamp": "2026-03-08 15:24:50.5687", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:24:50.5687", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:24:50.5687", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:24:50.5687", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:24:50.5687", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:24:50.6572", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00034\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625694,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:24:50.657Z\",\"updatedOn\":\"2026-03-08T15:24:50.657Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:24:50.6572", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:24:50.6593", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:24:50.6593", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:24:50.6785", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:24:50.6785", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00034\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:24:50.7634", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:24:50.7634", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:24:50.7634", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:50.7634", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:24:50.7685", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:24:50.7685", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:24:50.7685", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:24:50.7685", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:50.7685", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00017#" } { "timestamp": "2026-03-08 15:24:50.7685", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00017" } { "timestamp": "2026-03-08 15:24:50.7862", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:24:50.7862", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:24:50.7862", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:24:50.7862", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:24:50.7862", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:24:50.8751", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00017\\n
\\n Description:<\/b> This is action tracker Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625696,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:24:50.875Z\",\"updatedOn\":\"2026-03-08T15:24:50.875Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:24:50.8751", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:24:50.8751", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:24:50.8751", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:24:50.8933", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:24:50.8933", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00017\"},{\"type\":\"text\",\"text\":\"This is action tracker Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:24:50.9840", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:24:50.9840", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:24:50.9840", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:50.9840", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:24:50.9840", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:24:50.9840", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47967\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00019\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:24:50.9893", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:24:50.9893", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:50.9893", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00019#" } { "timestamp": "2026-03-08 15:24:50.9893", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00019" } { "timestamp": "2026-03-08 15:24:50.9893", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:24:50.9893", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:24:50.9893", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:24:50.9893", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:24:50.9893", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:24:51.0882", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00019\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00019\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625698,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:24:51.089Z\",\"updatedOn\":\"2026-03-08T15:24:51.089Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:24:51.0882", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:24:51.0882", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:24:51.0882", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:24:51.0980", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:24:51.0980", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00019\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:24:51.1882", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:24:51.1882", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:24:51.1882", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:51.1882", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:24:51.1896", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:24:51.1896", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21798\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00058\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:24:51.1896", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:24:51.1896", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:51.1896", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00058#" } { "timestamp": "2026-03-08 15:24:51.1896", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00058" } { "timestamp": "2026-03-08 15:24:51.1896", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:24:51.1896", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:24:51.1896", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:24:51.1896", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:24:51.1896", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:24:51.2931", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00058\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00058\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625700,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:24:51.293Z\",\"updatedOn\":\"2026-03-08T15:24:51.293Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:24:51.2931", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:24:51.2931", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:24:51.2931", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:24:51.3127", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:24:51.3127", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00058\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:24:51.4010", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:24:51.4010", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:24:51.4010", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:51.4010", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:24:51.4010", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:24:51.4010", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21920\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:24:51.4010", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:24:51.4010", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:51.4010", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00007#" } { "timestamp": "2026-03-08 15:24:51.4010", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00007" } { "timestamp": "2026-03-08 15:24:51.4173", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:24:51.4173", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:24:51.4173", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:24:51.4173", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:24:51.4173", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:24:51.5148", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625702,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:24:51.515Z\",\"updatedOn\":\"2026-03-08T15:24:51.515Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:24:51.5148", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:24:51.5148", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:24:51.5148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:24:51.5248", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:24:51.5248", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:24:51.6286", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:24:51.6286", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:24:51.6286", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:51.6286", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:24:51.6286", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:24:51.6286", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00071\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:24:51.6286", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:24:51.6286", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:51.6286", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00071#" } { "timestamp": "2026-03-08 15:24:51.6286", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00071" } { "timestamp": "2026-03-08 15:24:51.6456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:24:51.6456", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:24:51.6456", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:24:51.6456", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:24:51.6456", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:24:51.7433", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00071\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00071\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625704,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:24:51.743Z\",\"updatedOn\":\"2026-03-08T15:24:51.743Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:24:51.7433", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:24:51.7433", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:24:51.7433", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:24:51.7526", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:24:51.7526", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00071\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:24:51.8401", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:24:51.8401", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:24:51.8401", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:51.8401", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:24:51.8401", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:24:51.8401", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:24:51.8460", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:24:51.8460", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:51.8460", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00007#" } { "timestamp": "2026-03-08 15:24:51.8460", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00007" } { "timestamp": "2026-03-08 15:24:51.8460", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:24:51.8460", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:24:51.8460", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:24:51.8460", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:24:51.8460", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:24:51.9454", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625706,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:24:51.945Z\",\"updatedOn\":\"2026-03-08T15:24:51.945Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:24:51.9454", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:24:51.9454", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:24:51.9454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:24:51.9454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:24:51.9552", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:24:52.0426", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:24:52.0426", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:24:52.0426", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:52.0426", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:24:52.0426", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:24:52.0426", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22174\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:24:52.0532", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:24:52.0532", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:52.0532", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00008#" } { "timestamp": "2026-03-08 15:24:52.0532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00008" } { "timestamp": "2026-03-08 15:24:52.0684", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:24:52.0684", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:24:52.0684", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:24:52.0684", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:24:52.0684", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:24:52.1551", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625708,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:24:52.156Z\",\"updatedOn\":\"2026-03-08T15:24:52.156Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:24:52.1551", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:24:52.1551", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:24:52.1551", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:24:52.1671", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:24:52.1671", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:24:52.2549", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:24:52.2549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:24:52.2549", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:52.2549", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:24:52.2549", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:24:52.2549", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22176\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00075\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:24:52.2549", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:24:52.2549", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:52.2549", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00075#" } { "timestamp": "2026-03-08 15:24:52.2549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00075" } { "timestamp": "2026-03-08 15:24:52.2689", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:24:52.2689", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:24:52.2689", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:24:52.2689", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:24:52.2689", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:24:52.3557", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00075\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00075\\n
\\n Description:<\/b> Leaking gas pipe\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625710,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:24:52.356Z\",\"updatedOn\":\"2026-03-08T15:24:52.356Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:24:52.3557", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:24:52.3557", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:24:52.3557", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:24:52.3642", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:24:52.3642", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00075\"},{\"type\":\"text\",\"text\":\"Leaking gas pipe\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:24:52.4511", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:24:52.4511", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:24:52.4511", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:52.4511", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:24:52.4511", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:24:52.4511", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22331\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:24:52.4563", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:24:52.4563", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:52.4563", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00003#" } { "timestamp": "2026-03-08 15:24:52.4563", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00003" } { "timestamp": "2026-03-08 15:24:52.4563", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 15:24:52.4708", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:24:52.4708", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:24:52.4708", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:24:52.4708", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:24:52.5587", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625712,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T15:24:52.558Z\",\"updatedOn\":\"2026-03-08T15:24:52.558Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:24:52.5587", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:24:52.5587", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:24:52.5587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 15:24:52.5725", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 15:24:52.5725", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:24:52.6598", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:24:52.6598", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 15:24:52.6598", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:52.6598", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:24:52.6598", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:24:52.6598", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48026\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:24:52.6767", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:24:52.6767", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:52.6767", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00037#" } { "timestamp": "2026-03-08 15:24:52.6767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00037" } { "timestamp": "2026-03-08 15:24:52.6767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:24:52.6767", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:24:52.6767", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:24:52.6767", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:24:52.6767", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:24:52.7751", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00037\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625714,\"createdOn\":\"2026-03-08T15:24:52.775Z\",\"updatedOn\":\"2026-03-08T15:24:52.775Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:24:52.7751", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:24:52.7751", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:24:52.7751", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:24:52.7880", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:24:52.7880", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00037\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:24:52.8761", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:24:52.8761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:24:52.8761", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:52.8761", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:24:52.8783", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:24:52.8783", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18924\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:24:52.8783", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:24:52.8783", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:52.8783", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00006#" } { "timestamp": "2026-03-08 15:24:52.8783", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00006" } { "timestamp": "2026-03-08 15:24:52.8965", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:24:52.8965", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:24:52.8965", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:24:52.8965", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:24:52.8965", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:24:52.9895", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00006\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625716,\"createdOn\":\"2026-03-08T15:24:52.989Z\",\"updatedOn\":\"2026-03-08T15:24:52.989Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:24:52.9895", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:24:52.9895", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:24:52.9895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:24:53.0057", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:24:53.0057", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00006\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:24:53.0909", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:24:53.0909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:24:53.0909", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:24:53.0909", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:25:04.1773", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:25:04.1773", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 15:25:04.1773", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:25:04.1773", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 15:25:04.1773", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 15:25:04.1773", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:25:04.1773", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:25:04.1773", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:25:04.1773", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:25:04.1773", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:25:04.1773", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:25:04.1773", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:25:04.1773", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 15:25:04.1773", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 15:25:04.1773", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 15:25:04.2044", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:25:04.7248", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:25:04.7248", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 15:25:04.7248", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 15:25:04.7430", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:25:05.2927", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:25:05.2927", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 15:25:05.2927", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 15:25:05.3101", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:25:05.9161", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:25:05.9161", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:25:05.9161", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:25:05.9161", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:25:05.9161", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:25:05.9161", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:25:05.9161", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 15:25:05.9161", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 15:25:05.9161", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 15:25:05.9248", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 15:25:05.9248", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:25:05.9248", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:28:04.1841", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:28:04.1841", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 15:28:04.1919", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:28:04.1919", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 15:28:04.1919", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 15:28:04.1919", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:28:04.1919", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:28:04.1919", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:28:04.1919", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:28:04.1919", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:28:04.1919", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:28:04.1919", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:28:04.1919", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 15:28:04.1919", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 15:28:04.1919", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 15:28:04.2089", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:28:04.7326", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:28:04.7342", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 15:28:04.7342", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 15:28:04.7342", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:28:05.2872", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:28:05.2872", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 15:28:05.2872", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 15:28:05.3002", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:28:05.9110", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:28:05.9110", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:28:05.9110", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:28:05.9110", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:28:05.9110", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:28:05.9110", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:28:05.9110", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 15:28:05.9110", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 15:28:05.9110", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 15:28:05.9110", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 15:28:05.9219", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:28:05.9219", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:31:04.1531", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:31:04.1531", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 15:31:04.1531", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:31:04.1531", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 15:31:04.1531", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 15:31:04.1531", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:31:04.1531", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:31:04.1531", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:31:04.1531", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:31:04.1531", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:31:04.1531", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:31:04.1531", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:31:04.1531", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 15:31:04.1531", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 15:31:04.1531", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 15:31:04.1780", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:31:04.7160", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:31:04.7160", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 15:31:04.7160", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 15:31:04.7334", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:31:05.3164", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:31:05.3164", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 15:31:05.3164", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 15:31:05.3308", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:31:05.9206", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:31:05.9206", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:31:05.9206", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:31:05.9206", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:31:05.9206", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:31:05.9206", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:31:05.9206", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 15:31:05.9206", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 15:31:05.9206", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 15:31:05.9206", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 15:31:05.9432", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:31:05.9432", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:34:04.1735", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:34:04.1735", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 15:34:04.1822", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:34:04.1822", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 15:34:04.1822", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 15:34:04.1822", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:34:04.1822", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:34:04.1822", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:34:04.1822", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:34:04.1822", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:34:04.1822", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:34:04.1822", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:34:04.1822", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 15:34:04.1822", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 15:34:04.1822", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 15:34:04.2005", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:34:04.7196", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:34:04.7196", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 15:34:04.7196", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 15:34:04.7381", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:34:05.2931", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:34:05.2931", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 15:34:05.2931", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 15:34:05.3074", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:34:05.9068", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:34:05.9068", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:34:05.9068", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:34:05.9068", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:34:05.9068", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:34:05.9068", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:34:05.9068", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 15:34:05.9068", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 15:34:05.9068", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 15:34:05.9146", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 15:34:05.9146", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:34:05.9146", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:37:04.2470", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:37:04.2470", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 15:37:04.2638", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:37:04.2638", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 15:37:04.2638", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 15:37:04.2638", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:37:04.2638", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:37:04.2638", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:37:04.2638", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:37:04.2638", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:37:04.2638", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:37:04.2638", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:37:04.2638", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 15:37:04.2761", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 15:37:04.2761", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 15:37:04.2987", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:37:04.8322", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:37:04.8382", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 15:37:04.8382", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 15:37:04.8609", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:37:05.4236", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:37:05.4262", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 15:37:05.4262", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 15:37:05.4438", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:37:06.0575", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:37:06.0575", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:37:06.0575", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:37:06.0575", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:37:06.0575", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:37:06.0575", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:37:06.0575", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 15:37:06.0575", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 15:37:06.0575", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 15:37:06.0671", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 15:37:06.0671", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:37:06.0671", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:39:48.9947", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:39:48.9947", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18365\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:39:48.9947", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:39:48.9947", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:39:48.9947", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00001#" } { "timestamp": "2026-03-08 15:39:48.9947", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00001" } { "timestamp": "2026-03-08 15:39:49.0101", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:39:49.0101", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:39:49.0101", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:39:49.0101", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:39:49.0101", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:39:49.1514", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625718,\"createdOn\":\"2026-03-08T15:39:49.146Z\",\"updatedOn\":\"2026-03-08T15:39:49.146Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:39:49.1514", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:39:49.1514", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:39:49.1514", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:39:49.1610", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:39:49.1610", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:39:49.2613", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:39:49.2613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:39:49.2613", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:39:49.2613", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:39:49.2613", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:39:49.2613", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18375\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:39:49.2613", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:39:49.2613", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:39:49.2613", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00002#" } { "timestamp": "2026-03-08 15:39:49.2671", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00002" } { "timestamp": "2026-03-08 15:39:49.2671", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:39:49.2671", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:39:49.2671", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:39:49.2671", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:39:49.2671", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:39:49.3654", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625720,\"createdOn\":\"2026-03-08T15:39:49.365Z\",\"updatedOn\":\"2026-03-08T15:39:49.365Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:39:49.3654", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:39:49.3654", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:39:49.3654", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:39:49.3768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:39:49.3768", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:39:49.4677", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:39:49.4677", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:39:49.4677", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:39:49.4677", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:39:49.4677", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:39:49.4677", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48028\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:39:49.4762", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:39:49.4762", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:39:49.4762", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00021#" } { "timestamp": "2026-03-08 15:39:49.4762", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00021" } { "timestamp": "2026-03-08 15:39:49.4861", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:39:49.4861", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:39:49.4861", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:39:49.4861", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:39:49.4861", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:39:49.5733", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00021\\n
\\n Description:<\/b> Test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625722,\"createdOn\":\"2026-03-08T15:39:49.575Z\",\"updatedOn\":\"2026-03-08T15:39:49.575Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:39:49.5733", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:39:49.5733", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:39:49.5733", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:39:49.5888", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:39:49.5888", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00021\"},{\"type\":\"text\",\"text\":\"Test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:39:49.6796", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:39:49.6796", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:39:49.6796", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:39:49.6796", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:39:49.6796", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:39:49.6796", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18886\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:39:49.6902", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:39:49.6902", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:39:49.6902", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00034#" } { "timestamp": "2026-03-08 15:39:49.6902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00034" } { "timestamp": "2026-03-08 15:39:49.7055", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:39:49.7055", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:39:49.7055", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:39:49.7055", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:39:49.7055", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:39:49.7943", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00034\\n
\\n Description:<\/b> safety\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625724,\"createdOn\":\"2026-03-08T15:39:49.795Z\",\"updatedOn\":\"2026-03-08T15:39:49.795Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:39:49.7943", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:39:49.7943", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:39:49.7943", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:39:49.8032", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:39:49.8032", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00034\"},{\"type\":\"text\",\"text\":\"safety\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:39:49.8895", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:39:49.8895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:39:49.8895", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:39:49.8920", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:39:49.8920", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:39:49.8920", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:39:49.8920", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:39:49.8920", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:39:49.8920", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00001#" } { "timestamp": "2026-03-08 15:39:49.8920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00001" } { "timestamp": "2026-03-08 15:39:49.9118", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:39:49.9118", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:39:49.9118", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:39:49.9118", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:39:49.9118", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:39:49.9986", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625726,\"createdOn\":\"2026-03-08T15:39:49.999Z\",\"updatedOn\":\"2026-03-08T15:39:49.999Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:39:49.9986", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:39:50.0014", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:39:50.0014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:39:50.0014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:39:50.0014", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:39:50.0964", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:39:50.0964", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:39:50.0964", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:39:50.0964", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:39:50.0964", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:39:50.0964", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18719\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 15:39:50.1115", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:39:50.1115", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:39:50.1115", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00011#" } { "timestamp": "2026-03-08 15:39:50.1115", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00011" } { "timestamp": "2026-03-08 15:39:50.1115", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:39:50.1115", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:39:50.1115", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:39:50.1115", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:39:50.1115", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:39:50.2103", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00011\\n
\\n Description:<\/b> This is the testing of a safety alert after Raj made all changes.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625728,\"createdOn\":\"2026-03-08T15:39:50.210Z\",\"updatedOn\":\"2026-03-08T15:39:50.210Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:39:50.2103", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:39:50.2103", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:39:50.2103", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:39:50.2246", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:39:50.2246", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00011\"},{\"type\":\"text\",\"text\":\"This is the testing of a safety alert after Raj made all changes.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:39:50.3093", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:39:50.3093", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:39:50.3093", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:39:50.3093", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:39:50.3144", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:39:50.3144", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18702\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 15:39:50.3144", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:39:50.3144", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:39:50.3144", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00030#" } { "timestamp": "2026-03-08 15:39:50.3144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00030" } { "timestamp": "2026-03-08 15:39:50.3304", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:39:50.3304", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:39:50.3304", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:39:50.3304", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:39:50.3304", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:39:50.4176", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00030\\n
\\n Description:<\/b> Issue with lot of UI in everywhere\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625730,\"createdOn\":\"2026-03-08T15:39:50.419Z\",\"updatedOn\":\"2026-03-08T15:39:50.419Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:39:50.4176", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:39:50.4176", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:39:50.4176", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:39:50.4282", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:39:50.4282", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00030\"},{\"type\":\"text\",\"text\":\"Issue with lot of UI in everywhere\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:39:50.5154", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:39:50.5154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:39:50.5154", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:39:50.5154", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:40:04.1738", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:40:04.1738", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 15:40:04.1738", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:40:04.1738", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 15:40:04.1738", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 15:40:04.1738", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:40:04.1738", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:40:04.1738", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:40:04.1738", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:40:04.1738", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:40:04.1738", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:40:04.1738", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:40:04.1738", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 15:40:04.1738", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 15:40:04.1738", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 15:40:04.2022", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:40:04.7327", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:40:04.7327", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 15:40:04.7402", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 15:40:04.7535", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:40:05.2952", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:40:05.2980", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 15:40:05.2980", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 15:40:05.2980", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:40:05.9094", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:40:05.9094", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:40:05.9094", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:40:05.9094", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:40:05.9094", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:40:05.9094", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:40:05.9094", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 15:40:05.9094", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 15:40:05.9094", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 15:40:05.9094", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 15:40:05.9094", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:40:05.9094", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:43:04.1895", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:43:04.1895", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 15:43:04.1895", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:43:04.1895", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 15:43:04.1895", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 15:43:04.1895", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:43:04.1895", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:43:04.1895", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:43:04.1895", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:43:04.1895", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:43:04.1895", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:43:04.1895", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:43:04.1895", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 15:43:04.1895", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 15:43:04.1895", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 15:43:04.2230", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:43:04.7592", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:43:04.7592", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 15:43:04.7651", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 15:43:04.7807", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:43:05.3246", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:43:05.3270", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 15:43:05.3270", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 15:43:05.3270", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:43:05.9527", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:43:05.9527", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:43:05.9527", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:43:05.9527", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:43:05.9527", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:43:05.9527", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:43:05.9527", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 15:43:05.9527", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 15:43:05.9527", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 15:43:05.9527", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 15:43:05.9527", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:43:05.9527", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:46:04.1557", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:46:04.1557", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 15:46:04.1557", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:46:04.1557", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 15:46:04.1557", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 15:46:04.1557", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:46:04.1557", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:46:04.1557", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:46:04.1557", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:46:04.1557", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:46:04.1557", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:46:04.1557", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:46:04.1557", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 15:46:04.1670", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 15:46:04.1670", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 15:46:04.1670", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:46:04.6954", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:46:04.6981", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 15:46:04.6981", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 15:46:04.6981", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:46:05.2775", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:46:05.2775", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 15:46:05.2775", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 15:46:05.2924", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:46:05.8973", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:46:05.8973", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:46:05.9011", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:46:05.9011", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:46:05.9011", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:46:05.9011", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:46:05.9011", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 15:46:05.9011", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 15:46:05.9011", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 15:46:05.9011", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 15:46:05.9011", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:46:05.9011", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:49:04.1405", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:49:04.1405", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 15:49:04.1405", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:49:04.1405", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 15:49:04.1405", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 15:49:04.1405", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:49:04.1405", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:49:04.1405", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:49:04.1405", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:49:04.1405", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:49:04.1405", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:49:04.1478", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:49:04.1478", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 15:49:04.1478", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 15:49:04.1478", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 15:49:04.1478", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:49:04.6906", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:49:04.6906", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 15:49:04.6906", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 15:49:04.7094", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:49:05.2425", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:49:05.2425", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 15:49:05.2425", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 15:49:05.2425", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:49:05.8512", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:49:05.8512", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:49:05.8512", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:49:05.8512", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:49:05.8512", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:49:05.8512", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:49:05.8512", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 15:49:05.8512", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 15:49:05.8512", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 15:49:05.8512", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 15:49:05.8512", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:49:05.8512", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:52:04.2069", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:52:04.2069", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 15:52:04.2109", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:52:04.2109", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 15:52:04.2109", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 15:52:04.2109", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:52:04.2109", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:52:04.2109", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:52:04.2109", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:52:04.2109", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:52:04.2109", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:52:04.2109", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:52:04.2109", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 15:52:04.2109", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 15:52:04.2228", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 15:52:04.2404", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:52:04.7791", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:52:04.7791", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 15:52:04.7791", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 15:52:04.7953", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:52:05.3419", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:52:05.3419", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 15:52:05.3419", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 15:52:05.3569", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:52:05.9643", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:52:05.9643", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:52:05.9643", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:52:05.9643", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:52:05.9643", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:52:05.9643", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:52:05.9643", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 15:52:05.9643", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 15:52:05.9643", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 15:52:05.9744", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 15:52:05.9744", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:52:05.9744", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:54:48.9981", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:54:48.9981", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18642\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:54:49.0046", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:54:49.0046", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:54:49.0046", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00022#" } { "timestamp": "2026-03-08 15:54:49.0046", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00022" } { "timestamp": "2026-03-08 15:54:49.0046", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:54:49.0046", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:54:49.0046", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:54:49.0046", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:54:49.0046", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:54:49.1516", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00022\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625732,\"createdOn\":\"2026-03-08T15:54:49.151Z\",\"updatedOn\":\"2026-03-08T15:54:49.151Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:54:49.1516", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:54:49.1516", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:54:49.1516", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:54:49.1604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:54:49.1604", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00022\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:54:49.2562", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:54:49.2562", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:54:49.2562", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:54:49.2562", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:54:49.2562", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:54:49.2562", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18646\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TC-\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:54:49.2691", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:54:49.2691", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:54:49.2691", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TC-\/25\/00011#" } { "timestamp": "2026-03-08 15:54:49.2691", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TC-\/25\/00011" } { "timestamp": "2026-03-08 15:54:49.2691", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:54:49.2691", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:54:49.2691", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:54:49.2691", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:54:49.2691", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:54:49.3702", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TC-\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TC-\/25\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625734,\"createdOn\":\"2026-03-08T15:54:49.370Z\",\"updatedOn\":\"2026-03-08T15:54:49.370Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:54:49.3702", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:54:49.3702", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:54:49.3702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:54:49.3862", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:54:49.3862", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TC-\/25\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:54:49.4865", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:54:49.4865", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:54:49.4865", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:54:49.4865", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:54:49.4865", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:54:49.4865", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:54:49.4865", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:54:49.4865", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:54:49.4865", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00005#" } { "timestamp": "2026-03-08 15:54:49.4865", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00005" } { "timestamp": "2026-03-08 15:54:49.5054", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:54:49.5054", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:54:49.5054", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:54:49.5054", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:54:49.5054", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:54:49.5909", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625736,\"createdOn\":\"2026-03-08T15:54:49.594Z\",\"updatedOn\":\"2026-03-08T15:54:49.594Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:54:49.5909", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:54:49.5909", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:54:49.5909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:54:49.6088", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:54:49.6088", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:54:49.6939", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:54:49.6939", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:54:49.6939", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:54:49.6939", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:54:49.6939", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:54:49.6939", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18692\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:54:49.6939", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:54:49.6939", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:54:49.6939", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00029#" } { "timestamp": "2026-03-08 15:54:49.6939", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00029" } { "timestamp": "2026-03-08 15:54:49.7110", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:54:49.7110", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:54:49.7110", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:54:49.7110", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:54:49.7110", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:54:49.7990", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625738,\"createdOn\":\"2026-03-08T15:54:49.799Z\",\"updatedOn\":\"2026-03-08T15:54:49.799Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:54:49.7990", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:54:49.7990", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:54:49.7990", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:54:49.8157", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:54:49.8157", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:54:49.9039", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:54:49.9039", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:54:49.9039", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:54:49.9039", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:54:49.9039", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:54:49.9039", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18710\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:54:49.9106", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:54:49.9106", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:54:49.9106", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00009#" } { "timestamp": "2026-03-08 15:54:49.9106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00009" } { "timestamp": "2026-03-08 15:54:49.9106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:54:49.9106", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:54:49.9106", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:54:49.9106", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:54:49.9106", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:54:50.0078", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00009\\n
\\n Description:<\/b> Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625740,\"createdOn\":\"2026-03-08T15:54:50.008Z\",\"updatedOn\":\"2026-03-08T15:54:50.008Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:54:50.0078", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:54:50.0078", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:54:50.0078", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:54:50.0193", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:54:50.0193", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00009\"},{\"type\":\"text\",\"text\":\"Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:54:50.1060", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:54:50.1060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:54:50.1060", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:54:50.1060", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:54:50.1060", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:54:50.1060", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18766\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:54:50.1120", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:54:50.1120", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:54:50.1120", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00007#" } { "timestamp": "2026-03-08 15:54:50.1120", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00007" } { "timestamp": "2026-03-08 15:54:50.1120", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:54:50.1120", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:54:50.1120", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:54:50.1120", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:54:50.1120", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:54:50.2075", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625742,\"createdOn\":\"2026-03-08T15:54:50.211Z\",\"updatedOn\":\"2026-03-08T15:54:50.211Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:54:50.2075", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:54:50.2075", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:54:50.2075", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:54:50.2244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:54:50.2244", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:54:50.3118", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:54:50.3118", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:54:50.3137", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:54:50.3137", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:54:50.3137", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:54:50.3137", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18835\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00027\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 15:54:50.3137", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:54:50.3137", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:54:50.3137", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00027#" } { "timestamp": "2026-03-08 15:54:50.3137", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00027" } { "timestamp": "2026-03-08 15:54:50.3393", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:54:50.3393", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:54:50.3393", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:54:50.3393", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:54:50.3393", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:54:50.4259", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00027\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00027\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625744,\"createdOn\":\"2026-03-08T15:54:50.427Z\",\"updatedOn\":\"2026-03-08T15:54:50.427Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:54:50.4259", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:54:50.4259", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:54:50.4259", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:54:50.4259", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:54:50.4259", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00027\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:54:50.5221", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:54:50.5221", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:54:50.5221", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:54:50.5221", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:54:50.5221", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:54:50.5221", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48031\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:54:50.5358", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:54:50.5358", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:54:50.5358", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00022#" } { "timestamp": "2026-03-08 15:54:50.5358", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00022" } { "timestamp": "2026-03-08 15:54:50.5358", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:54:50.5358", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:54:50.5358", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:54:50.5358", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:54:50.5358", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:54:50.6314", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00022\\n
\\n Description:<\/b> Testing\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625746,\"createdOn\":\"2026-03-08T15:54:50.635Z\",\"updatedOn\":\"2026-03-08T15:54:50.635Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:54:50.6314", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:54:50.6314", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:54:50.6314", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:54:50.6490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:54:50.6490", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00022\"},{\"type\":\"text\",\"text\":\"Testing\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:54:50.7346", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:54:50.7346", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:54:50.7346", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:54:50.7346", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:54:50.7373", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:54:50.7373", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 15:54:50.7373", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:54:50.7373", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:54:50.7373", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00039#" } { "timestamp": "2026-03-08 15:54:50.7373", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00039" } { "timestamp": "2026-03-08 15:54:50.7524", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 15:54:50.7524", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 15:54:50.7524", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 15:54:50.7524", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 15:54:50.7524", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 15:54:50.8413", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625748,\"createdOn\":\"2026-03-08T15:54:50.841Z\",\"updatedOn\":\"2026-03-08T15:54:50.841Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 15:54:50.8413", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 15:54:50.8413", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 15:54:50.8413", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 15:54:50.8580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 15:54:50.8580", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 15:54:50.9430", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 15:54:50.9430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 15:54:50.9430", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 15:54:50.9430", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:55:04.1656", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:55:04.1656", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 15:55:04.1743", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:55:04.1743", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 15:55:04.1743", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 15:55:04.1743", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:55:04.1743", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:55:04.1743", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:55:04.1743", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:55:04.1743", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:55:04.1743", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:55:04.1743", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:55:04.1743", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 15:55:04.1743", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 15:55:04.1743", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 15:55:04.2007", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:55:04.7647", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:55:04.7668", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 15:55:04.7668", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 15:55:04.7668", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:55:05.3053", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:55:05.3053", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 15:55:05.3053", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 15:55:05.3203", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:55:05.9702", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:55:05.9702", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:55:05.9702", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:55:05.9702", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:55:05.9702", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:55:05.9702", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:55:05.9702", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 15:55:05.9702", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 15:55:05.9702", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 15:55:05.9702", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 15:55:05.9702", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:55:05.9702", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 15:58:04.1538", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 15:58:04.1538", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 15:58:04.1538", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 15:58:04.1538", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 15:58:04.1538", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 15:58:04.1538", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:58:04.1538", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:58:04.1538", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:58:04.1538", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:58:04.1538", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:58:04.1538", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:58:04.1538", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 15:58:04.1538", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 15:58:04.1538", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 15:58:04.1538", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 15:58:04.1851", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:58:04.7036", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:58:04.7036", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 15:58:04.7036", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 15:58:04.7251", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:58:05.2825", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:58:05.2825", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 15:58:05.2825", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 15:58:05.2999", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 15:58:05.9209", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 15:58:05.9209", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 15:58:05.9209", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:58:05.9209", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 15:58:05.9209", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 15:58:05.9209", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 15:58:05.9209", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 15:58:05.9209", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 15:58:05.9209", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 15:58:05.9209", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 15:58:05.9209", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 15:58:05.9209", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:01:04.1370", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:01:04.1370", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 16:01:04.1370", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:01:04.1370", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 16:01:04.1370", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 16:01:04.1370", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:01:04.1370", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:01:04.1370", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:01:04.1370", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:01:04.1370", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:01:04.1370", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:01:04.1370", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:01:04.1370", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 16:01:04.1370", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 16:01:04.1370", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 16:01:04.1565", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:01:04.6723", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:01:04.6723", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 16:01:04.6723", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 16:01:04.6864", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:01:05.2343", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:01:05.2343", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 16:01:05.2343", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 16:01:05.2507", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:01:05.8267", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:01:05.8267", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:01:05.8267", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:01:05.8267", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:01:05.8267", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:01:05.8267", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:01:05.8267", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 16:01:05.8267", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 16:01:05.8267", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 16:01:05.8267", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 16:01:05.8394", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:01:05.8394", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:04:04.1394", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:04:04.1394", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 16:04:04.1536", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:04:04.1536", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 16:04:04.1536", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 16:04:04.1536", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:04:04.1536", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:04:04.1536", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:04:04.1536", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:04:04.1536", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:04:04.1536", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:04:04.1536", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:04:04.1536", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 16:04:04.1536", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 16:04:04.1536", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 16:04:04.1735", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:04:04.7085", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:04:04.7111", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 16:04:04.7111", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 16:04:04.7259", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:04:05.2734", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:04:05.2734", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 16:04:05.2734", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 16:04:05.2734", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:04:05.9102", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:04:05.9134", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:04:05.9134", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:04:05.9134", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:04:05.9134", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:04:05.9134", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:04:05.9134", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 16:04:05.9134", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 16:04:05.9134", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 16:04:05.9134", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 16:04:05.9134", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:04:05.9134", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:07:04.1945", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:07:04.1945", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 16:07:04.1945", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:07:04.1945", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 16:07:04.1945", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 16:07:04.1945", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:07:04.1945", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:07:04.1945", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:07:04.1945", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:07:04.1945", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:07:04.1945", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:07:04.1945", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:07:04.1945", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 16:07:04.2080", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 16:07:04.2080", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 16:07:04.2255", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:07:04.7445", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:07:04.7445", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 16:07:04.7445", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 16:07:04.7609", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:07:05.3013", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:07:05.3013", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 16:07:05.3013", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 16:07:05.3184", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:07:05.9288", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:07:05.9288", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:07:05.9288", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:07:05.9288", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:07:05.9288", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:07:05.9288", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:07:05.9288", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 16:07:05.9288", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 16:07:05.9288", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 16:07:05.9288", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 16:07:05.9288", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:07:05.9288", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:09:49.0448", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:09:49.0448", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18839\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:09:49.0504", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:09:49.0504", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:49.0504", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00028#" } { "timestamp": "2026-03-08 16:09:49.0504", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00028" } { "timestamp": "2026-03-08 16:09:49.0504", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:09:49.0504", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:09:49.0504", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:09:49.0632", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:09:49.0632", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:09:49.1937", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625751,\"createdOn\":\"2026-03-08T16:09:49.193Z\",\"updatedOn\":\"2026-03-08T16:09:49.193Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:09:49.1937", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:09:49.1937", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:09:49.1937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:09:49.1937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:09:49.1937", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:09:49.3003", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:09:49.3003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:09:49.3003", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:49.3003", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:09:49.3003", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:09:49.3003", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18861\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:09:49.3003", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:09:49.3003", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:49.3003", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00021#" } { "timestamp": "2026-03-08 16:09:49.3003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00021" } { "timestamp": "2026-03-08 16:09:49.3164", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:09:49.3164", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:09:49.3164", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:09:49.3164", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:09:49.3164", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:09:49.4046", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625753,\"createdOn\":\"2026-03-08T16:09:49.405Z\",\"updatedOn\":\"2026-03-08T16:09:49.405Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:09:49.4046", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:09:49.4046", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:09:49.4046", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:09:49.4126", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:09:49.4126", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:09:49.5017", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:09:49.5017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:09:49.5017", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:49.5017", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:09:49.5017", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:09:49.5017", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18925\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00035\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:09:49.5017", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:09:49.5017", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:49.5017", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00035#" } { "timestamp": "2026-03-08 16:09:49.5017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00035" } { "timestamp": "2026-03-08 16:09:49.5195", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:09:49.5195", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:09:49.5195", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:09:49.5195", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:09:49.5195", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:09:49.6070", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00035\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00035\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625755,\"createdOn\":\"2026-03-08T16:09:49.608Z\",\"updatedOn\":\"2026-03-08T16:09:49.608Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:09:49.6070", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:09:49.6070", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:09:49.6070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:09:49.6221", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:09:49.6221", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00035\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:09:49.7100", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:09:49.7100", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:09:49.7100", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:49.7100", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:09:49.7100", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:09:49.7100", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19057\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00041\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:09:49.7100", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:09:49.7100", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:49.7100", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00041#" } { "timestamp": "2026-03-08 16:09:49.7100", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00041" } { "timestamp": "2026-03-08 16:09:49.7244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:09:49.7244", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:09:49.7244", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:09:49.7244", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:09:49.7244", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:09:49.8202", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00041\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00041\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625757,\"createdOn\":\"2026-03-08T16:09:49.820Z\",\"updatedOn\":\"2026-03-08T16:09:49.820Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:09:49.8202", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:09:49.8202", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:09:49.8202", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:09:49.8340", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:09:49.8340", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00041\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:09:49.9191", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:09:49.9191", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:09:49.9191", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:49.9233", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:09:49.9233", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:09:49.9233", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19066\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00044\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:09:49.9233", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:09:49.9233", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:49.9233", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00044#" } { "timestamp": "2026-03-08 16:09:49.9233", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00044" } { "timestamp": "2026-03-08 16:09:49.9502", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:09:49.9502", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:09:49.9502", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:09:49.9502", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:09:49.9502", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:09:50.0334", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00044\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00044\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625759,\"createdOn\":\"2026-03-08T16:09:50.040Z\",\"updatedOn\":\"2026-03-08T16:09:50.040Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:09:50.0334", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:09:50.0334", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:09:50.0334", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:09:50.0486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:09:50.0486", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00044\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:09:50.1369", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:09:50.1369", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:09:50.1369", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:50.1369", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:09:50.1369", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:09:50.1369", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19074\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:09:50.1463", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:09:50.1463", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:50.1463", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00048#" } { "timestamp": "2026-03-08 16:09:50.1463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00048" } { "timestamp": "2026-03-08 16:09:50.1463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:09:50.1463", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:09:50.1463", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:09:50.1463", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:09:50.1463", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:09:50.2441", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625761,\"createdOn\":\"2026-03-08T16:09:50.244Z\",\"updatedOn\":\"2026-03-08T16:09:50.244Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:09:50.2441", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:09:50.2441", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:09:50.2441", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:09:50.2589", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:09:50.2589", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:09:50.3477", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:09:50.3477", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:09:50.3477", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:50.3477", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:09:50.3477", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:09:50.3477", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21722\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00173\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 16:09:50.3477", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:09:50.3477", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:50.3477", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00173#" } { "timestamp": "2026-03-08 16:09:50.3477", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00173" } { "timestamp": "2026-03-08 16:09:50.3635", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:09:50.3635", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:09:50.3635", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:09:50.3635", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:09:50.3635", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:09:50.4526", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00173\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00173\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625763,\"createdOn\":\"2026-03-08T16:09:50.453Z\",\"updatedOn\":\"2026-03-08T16:09:50.453Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:09:50.4526", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:09:50.4526", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:09:50.4526", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:09:50.4626", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:09:50.4626", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00173\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:09:50.5495", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:09:50.5495", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:09:50.5495", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:50.5495", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:09:50.5495", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:09:50.5495", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21802\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00059\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 16:09:50.5495", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:09:50.5495", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:50.5495", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00059#" } { "timestamp": "2026-03-08 16:09:50.5495", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00059" } { "timestamp": "2026-03-08 16:09:50.5845", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:09:50.5845", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:09:50.5845", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:09:50.5845", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:09:50.5845", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:09:50.6731", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00059\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00059\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625765,\"createdOn\":\"2026-03-08T16:09:50.674Z\",\"updatedOn\":\"2026-03-08T16:09:50.674Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:09:50.6731", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:09:50.6731", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:09:50.6731", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:09:50.6731", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:09:50.6731", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00059\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:09:50.7671", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:09:50.7671", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:09:50.7671", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:50.7671", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:09:50.7671", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:09:50.7671", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21847\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00207\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 16:09:50.7671", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:09:50.7671", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:50.7671", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00207#" } { "timestamp": "2026-03-08 16:09:50.7671", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00207" } { "timestamp": "2026-03-08 16:09:50.7848", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:09:50.7848", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:09:50.7848", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:09:50.7848", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:09:50.7848", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:09:50.8721", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00207\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00207\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625767,\"createdOn\":\"2026-03-08T16:09:50.873Z\",\"updatedOn\":\"2026-03-08T16:09:50.873Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:09:50.8721", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:09:50.8721", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:09:50.8721", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:09:50.8817", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:09:50.8817", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00207\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:09:50.9689", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:09:50.9689", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:09:50.9689", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:50.9694", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:09:50.9694", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:09:50.9694", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21869\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00218\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 16:09:50.9694", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:09:50.9694", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:50.9694", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00218#" } { "timestamp": "2026-03-08 16:09:50.9694", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00218" } { "timestamp": "2026-03-08 16:09:50.9849", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:09:50.9849", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:09:50.9849", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:09:50.9849", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:09:50.9849", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:09:51.0731", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00218\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00218\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625769,\"createdOn\":\"2026-03-08T16:09:51.073Z\",\"updatedOn\":\"2026-03-08T16:09:51.073Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:09:51.0731", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:09:51.0731", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:09:51.0731", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:09:51.0844", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:09:51.0844", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00218\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:09:51.1712", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:09:51.1712", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:09:51.1712", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:51.1712", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:09:51.1725", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:09:51.1725", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22098\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00051\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 16:09:51.1725", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:09:51.1725", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:51.1725", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00051#" } { "timestamp": "2026-03-08 16:09:51.1725", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00051" } { "timestamp": "2026-03-08 16:09:51.1725", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:09:51.1725", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:09:51.1725", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:09:51.1725", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:09:51.1725", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:09:51.2720", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00051\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00051\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625771,\"createdOn\":\"2026-03-08T16:09:51.273Z\",\"updatedOn\":\"2026-03-08T16:09:51.273Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:09:51.2720", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:09:51.2720", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:09:51.2720", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:09:51.2821", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:09:51.2821", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00051\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:09:51.3694", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:09:51.3694", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:09:51.3694", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:51.3694", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:09:51.3694", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:09:51.3694", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00172\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 16:09:51.3694", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:09:51.3694", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:51.3694", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00172#" } { "timestamp": "2026-03-08 16:09:51.3694", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00172" } { "timestamp": "2026-03-08 16:09:51.3837", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:09:51.3837", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:09:51.3837", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:09:51.3837", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:09:51.3837", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:09:51.4718", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00172\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00172\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abcd DEFG\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625773,\"createdOn\":\"2026-03-08T16:09:51.472Z\",\"updatedOn\":\"2026-03-08T16:09:51.472Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:09:51.4718", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:09:51.4718", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:09:51.4718", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:09:51.4859", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:09:51.4859", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00172\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abcd DEFG\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:09:51.5730", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:09:51.5730", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:09:51.5730", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:51.5730", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:09:51.5730", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:09:51.5730", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22333\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 16:09:51.5813", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:09:51.5813", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:51.5813", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00004#" } { "timestamp": "2026-03-08 16:09:51.5813", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00004" } { "timestamp": "2026-03-08 16:09:51.5813", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:09:51.5813", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:09:51.5813", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:09:51.5813", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:09:51.5813", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:09:51.6768", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00004\\n
\\n Description:<\/b> EWD\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625775,\"createdOn\":\"2026-03-08T16:09:51.679Z\",\"updatedOn\":\"2026-03-08T16:09:51.679Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:09:51.6768", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:09:51.6768", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:09:51.6768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:09:51.6768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:09:51.6880", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00004\"},{\"type\":\"text\",\"text\":\"EWD\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:09:51.7752", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:09:51.7752", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:09:51.7752", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:51.7752", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:09:51.7752", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:09:51.7752", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21889\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00062\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 16:09:51.7752", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:09:51.7752", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:51.7752", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00062#" } { "timestamp": "2026-03-08 16:09:51.7752", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00062" } { "timestamp": "2026-03-08 16:09:51.7897", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:09:51.7897", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:09:51.7897", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:09:51.7897", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:09:51.7897", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:09:51.8777", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00062\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00062\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625777,\"createdOn\":\"2026-03-08T16:09:51.878Z\",\"updatedOn\":\"2026-03-08T16:09:51.878Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:09:51.8777", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:09:51.8777", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:09:51.8777", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:09:51.8777", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:09:51.8777", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00062\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:09:51.9749", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:09:51.9749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:09:51.9749", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:51.9749", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:09:51.9749", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:09:51.9749", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21723\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00050\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 16:09:51.9749", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:09:51.9749", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:51.9749", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00050#" } { "timestamp": "2026-03-08 16:09:51.9749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00050" } { "timestamp": "2026-03-08 16:09:51.9878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:09:51.9878", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:09:51.9878", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:09:51.9878", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:09:51.9878", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:09:52.0719", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00050\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00050\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625779,\"createdOn\":\"2026-03-08T16:09:52.076Z\",\"updatedOn\":\"2026-03-08T16:09:52.076Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:09:52.0719", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:09:52.0719", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:09:52.0719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:09:52.0907", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:09:52.0907", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00050\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:09:52.1786", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:09:52.1786", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:09:52.1786", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:52.1786", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:09:52.1786", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:09:52.1786", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21729\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00176\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 16:09:52.1884", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:09:52.1884", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:52.1884", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00176#" } { "timestamp": "2026-03-08 16:09:52.1884", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00176" } { "timestamp": "2026-03-08 16:09:52.1884", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:09:52.1884", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:09:52.1884", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:09:52.1884", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:09:52.1884", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:09:52.2863", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00176\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00176\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625781,\"createdOn\":\"2026-03-08T16:09:52.287Z\",\"updatedOn\":\"2026-03-08T16:09:52.287Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:09:52.2863", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:09:52.2863", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:09:52.2863", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:09:52.2863", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:09:52.2976", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00176\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:09:52.3847", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:09:52.3847", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:09:52.3847", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:52.3847", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:09:52.3847", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:09:52.3847", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21757\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 16:09:52.3933", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:09:52.3933", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:52.3933", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/25\/00002#" } { "timestamp": "2026-03-08 16:09:52.3933", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/25\/00002" } { "timestamp": "2026-03-08 16:09:52.3933", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:09:52.3933", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:09:52.3933", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:09:52.3933", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:09:52.3933", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:09:52.4920", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625783,\"createdOn\":\"2026-03-08T16:09:52.492Z\",\"updatedOn\":\"2026-03-08T16:09:52.492Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:09:52.4920", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:09:52.4920", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:09:52.4920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:09:52.5043", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:09:52.5043", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:09:52.5894", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:09:52.5894", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:09:52.5894", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:52.5894", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:09:52.5894", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:09:52.5894", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00200\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 16:09:52.5987", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:09:52.5987", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:52.5987", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00200#" } { "timestamp": "2026-03-08 16:09:52.5987", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00200" } { "timestamp": "2026-03-08 16:09:52.5987", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:09:52.6101", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:09:52.6101", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:09:52.6101", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:09:52.6101", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:09:52.7024", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00200\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00200\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625785,\"createdOn\":\"2026-03-08T16:09:52.703Z\",\"updatedOn\":\"2026-03-08T16:09:52.703Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:09:52.7024", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:09:52.7024", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:09:52.7024", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:09:52.7176", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:09:52.7176", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00200\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:09:52.8060", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:09:52.8060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:09:52.8060", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:52.8060", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:09:52.8060", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:09:52.8060", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21795\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00201\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 16:09:52.8132", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:09:52.8132", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:52.8132", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00201#" } { "timestamp": "2026-03-08 16:09:52.8132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00201" } { "timestamp": "2026-03-08 16:09:52.8132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:09:52.8132", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:09:52.8132", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:09:52.8132", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:09:52.8132", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:09:52.9233", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00201\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00201\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625787,\"createdOn\":\"2026-03-08T16:09:52.926Z\",\"updatedOn\":\"2026-03-08T16:09:52.926Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:09:52.9233", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:09:52.9233", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:09:52.9233", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:09:52.9421", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:09:52.9421", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00201\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:09:53.0335", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:09:53.0335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:09:53.0335", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:53.0335", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:09:53.0335", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:09:53.0335", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21867\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00217\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 16:09:53.0335", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:09:53.0335", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:53.0335", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00217#" } { "timestamp": "2026-03-08 16:09:53.0335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00217" } { "timestamp": "2026-03-08 16:09:53.0500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:09:53.0500", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:09:53.0500", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:09:53.0500", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:09:53.0500", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:09:53.1376", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00217\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00217\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625789,\"createdOn\":\"2026-03-08T16:09:53.138Z\",\"updatedOn\":\"2026-03-08T16:09:53.138Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:09:53.1376", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:09:53.1376", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:09:53.1376", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:09:53.1597", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:09:53.1597", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00217\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:09:53.2515", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:09:53.2515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:09:53.2515", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:09:53.2515", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:10:04.1680", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:10:04.1680", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 16:10:04.1769", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:10:04.1769", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 16:10:04.1769", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 16:10:04.1769", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:10:04.1769", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:10:04.1769", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:10:04.1769", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:10:04.1769", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:10:04.1769", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:10:04.1769", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:10:04.1769", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 16:10:04.1769", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 16:10:04.1769", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 16:10:04.1908", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:10:04.7059", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:10:04.7059", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 16:10:04.7059", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 16:10:04.7217", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:10:05.2633", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:10:05.2664", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 16:10:05.2664", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 16:10:05.2664", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:10:05.8959", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:10:05.8959", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:10:05.8959", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:10:05.8959", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:10:05.8959", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:10:05.8959", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:10:05.8959", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 16:10:05.8959", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 16:10:05.8959", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 16:10:05.9066", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 16:10:05.9066", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:10:05.9066", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:13:04.1575", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:13:04.1575", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 16:13:04.1575", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:13:04.1575", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 16:13:04.1575", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 16:13:04.1575", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:13:04.1575", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:13:04.1575", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:13:04.1575", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:13:04.1575", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:13:04.1575", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:13:04.1575", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:13:04.1575", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 16:13:04.1575", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 16:13:04.1698", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 16:13:04.1698", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:13:04.7043", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:13:04.7043", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 16:13:04.7043", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 16:13:04.7186", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:13:05.2734", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:13:05.2819", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 16:13:05.2819", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 16:13:05.2819", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:13:05.8710", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:13:05.8737", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:13:05.8737", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:13:05.8737", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:13:05.8737", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:13:05.8737", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:13:05.8737", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 16:13:05.8737", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 16:13:05.8737", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 16:13:05.8737", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 16:13:05.8737", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:13:05.8737", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:16:04.1504", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:16:04.1504", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 16:16:04.1504", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:16:04.1504", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 16:16:04.1504", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 16:16:04.1504", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:16:04.1504", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:16:04.1504", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:16:04.1504", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:16:04.1504", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:16:04.1504", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:16:04.1504", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:16:04.1504", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 16:16:04.1504", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 16:16:04.1504", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 16:16:04.1859", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:16:04.7018", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:16:04.7018", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 16:16:04.7018", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 16:16:04.7244", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:16:05.2824", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:16:05.2824", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 16:16:05.2824", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 16:16:05.2946", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:16:05.9780", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:16:05.9833", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:16:05.9833", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:16:05.9833", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:16:05.9833", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:16:05.9833", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:16:05.9833", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 16:16:05.9833", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 16:16:05.9833", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 16:16:05.9833", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 16:16:05.9833", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:16:05.9833", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:19:04.1933", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:19:04.1933", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 16:19:04.1984", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:19:04.1984", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 16:19:04.1984", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 16:19:04.1984", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:19:04.1984", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:19:04.1984", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:19:04.1984", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:19:04.1984", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:19:04.1984", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:19:04.1984", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:19:04.1984", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 16:19:04.1984", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 16:19:04.1984", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 16:19:04.2356", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:19:04.7805", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:19:04.7805", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 16:19:04.7805", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 16:19:04.8213", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:19:05.4207", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:19:05.4207", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 16:19:05.4207", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 16:19:05.4371", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:19:06.0349", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:19:06.0349", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:19:06.0349", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:19:06.0375", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:19:06.0375", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:19:06.0375", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:19:06.0375", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 16:19:06.0375", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 16:19:06.0375", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 16:19:06.0375", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 16:19:06.0375", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:19:06.0375", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:22:04.2553", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:22:04.2553", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 16:22:04.2553", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:22:04.2553", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 16:22:04.2553", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 16:22:04.2553", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:22:04.2553", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:22:04.2553", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:22:04.2553", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:22:04.2553", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:22:04.2553", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:22:04.2553", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:22:04.2553", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 16:22:04.2553", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 16:22:04.2729", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 16:22:04.2887", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:22:04.8203", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:22:04.8203", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 16:22:04.8203", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 16:22:04.8392", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:22:05.4104", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:22:05.4104", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 16:22:05.4104", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 16:22:05.4382", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:22:06.0135", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:22:06.0208", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:22:06.0208", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:22:06.0208", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:22:06.0208", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:22:06.0208", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:22:06.0208", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 16:22:06.0208", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 16:22:06.0208", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 16:22:06.0208", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 16:22:06.0208", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:22:06.0208", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:49.0245", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:49.0245", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:24:49.0245", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:49.0245", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:49.0313", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00002#" } { "timestamp": "2026-03-08 16:24:49.0313", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00002" } { "timestamp": "2026-03-08 16:24:49.0313", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:24:49.0313", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:49.0313", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:49.0313", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:49.0313", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:49.1768", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> dhruv pahadia\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625792,\"createdOn\":\"2026-03-08T16:24:49.174Z\",\"updatedOn\":\"2026-03-08T16:24:49.174Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:49.1768", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:49.1768", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:49.1768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:24:49.1768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:24:49.1768", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"dhruv pahadia\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:49.2728", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:49.2728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:24:49.2728", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:49.2728", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:49.2728", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:49.2728", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19092\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:24:49.2728", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:49.2728", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:49.2728", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00001#" } { "timestamp": "2026-03-08 16:24:49.2728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00001" } { "timestamp": "2026-03-08 16:24:49.2906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:24:49.2906", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:49.2906", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:49.2906", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:49.2906", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:49.3780", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tick-cat-without-checklist\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625794,\"createdOn\":\"2026-03-08T16:24:49.378Z\",\"updatedOn\":\"2026-03-08T16:24:49.378Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:49.3780", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:49.3780", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:49.3780", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:24:49.3780", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:24:49.3780", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tick-cat-without-checklist\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:49.4709", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:49.4709", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:24:49.4709", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:49.4709", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:49.4709", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:49.4709", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19108\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:24:49.4709", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:49.4709", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:49.4709", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00004#" } { "timestamp": "2026-03-08 16:24:49.4709", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00004" } { "timestamp": "2026-03-08 16:24:49.4901", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:24:49.4901", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:49.4901", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:49.4901", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:49.4901", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:49.5779", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00004\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625796,\"createdOn\":\"2026-03-08T16:24:49.578Z\",\"updatedOn\":\"2026-03-08T16:24:49.578Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:49.5779", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:49.5779", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:49.5779", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:24:49.5892", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:24:49.5892", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00004\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:49.6734", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:49.6734", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:24:49.6734", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:49.6734", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:49.6734", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:49.6734", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19110\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:24:49.6734", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:49.6878", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:49.6878", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00006#" } { "timestamp": "2026-03-08 16:24:49.6878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00006" } { "timestamp": "2026-03-08 16:24:49.6878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:24:49.6878", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:49.6878", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:49.6878", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:49.6878", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:49.7832", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625798,\"createdOn\":\"2026-03-08T16:24:49.788Z\",\"updatedOn\":\"2026-03-08T16:24:49.788Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:49.7832", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:49.7832", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:49.7832", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:24:49.8021", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:24:49.8021", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:49.8893", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:49.8893", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:24:49.8893", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:49.8893", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:49.8911", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:49.8911", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:24:49.8911", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:49.8911", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:49.8911", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00007#" } { "timestamp": "2026-03-08 16:24:49.8911", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00007" } { "timestamp": "2026-03-08 16:24:49.8911", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:24:49.8911", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:49.8911", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:49.8911", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:49.8911", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:49.9925", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625800,\"createdOn\":\"2026-03-08T16:24:49.992Z\",\"updatedOn\":\"2026-03-08T16:24:49.992Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:49.9925", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:49.9925", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:49.9925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:24:50.0083", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:24:50.0083", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:50.0960", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:50.0960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:24:50.0960", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:50.0960", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:50.0960", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:50.0960", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21204\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:24:50.0960", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:50.0960", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:50.0960", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00048#" } { "timestamp": "2026-03-08 16:24:50.0960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00048" } { "timestamp": "2026-03-08 16:24:50.1102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:24:50.1102", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:50.1102", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:50.1102", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:50.1102", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:50.1988", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625802,\"createdOn\":\"2026-03-08T16:24:50.199Z\",\"updatedOn\":\"2026-03-08T16:24:50.199Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:50.1988", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:50.1988", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:50.1988", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:24:50.2140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:24:50.2140", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:50.2997", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:50.2997", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:24:50.2997", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:50.2997", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:50.2997", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:50.2997", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:24:50.2997", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:50.2997", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:50.2997", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-08 16:24:50.2997", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-08 16:24:50.3188", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 16:24:50.3188", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:50.3188", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:50.3188", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:50.3188", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:50.4066", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625804,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T16:24:50.406Z\",\"updatedOn\":\"2026-03-08T16:24:50.406Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:50.4066", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:50.4066", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:50.4066", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 16:24:50.4066", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 16:24:50.4066", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:50.5053", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:50.5053", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 16:24:50.5053", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:50.5053", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:50.5053", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:50.5053", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:24:50.5053", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:50.5053", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:50.5053", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-08 16:24:50.5053", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-08 16:24:50.5249", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 16:24:50.5249", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:50.5249", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:50.5249", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:50.5249", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:50.6132", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625806,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T16:24:50.613Z\",\"updatedOn\":\"2026-03-08T16:24:50.613Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:50.6132", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:50.6132", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:50.6132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 16:24:50.6132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 16:24:50.6132", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:50.7096", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:50.7096", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 16:24:50.7096", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:50.7096", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:50.7096", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:50.7096", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:24:50.7096", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:50.7096", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:50.7096", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-08 16:24:50.7096", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-08 16:24:50.7264", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 16:24:50.7264", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:50.7264", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:50.7264", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:50.7264", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:50.8159", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625808,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T16:24:50.816Z\",\"updatedOn\":\"2026-03-08T16:24:50.816Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:50.8159", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:50.8159", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:50.8159", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 16:24:50.8311", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 16:24:50.8311", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:50.9247", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:50.9247", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 16:24:50.9247", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:50.9247", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:50.9247", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:50.9247", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:24:50.9247", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:50.9247", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:50.9247", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-08 16:24:50.9247", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-08 16:24:50.9398", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 16:24:50.9398", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:50.9398", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:50.9398", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:50.9398", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:51.0351", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625810,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T16:24:51.035Z\",\"updatedOn\":\"2026-03-08T16:24:51.035Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:51.0351", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:51.0351", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:51.0351", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 16:24:51.0351", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 16:24:51.0351", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:51.1299", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:51.1299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 16:24:51.1299", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:51.1299", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:51.1299", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:51.1299", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:24:51.1299", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:51.1299", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:51.1299", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-08 16:24:51.1299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-08 16:24:51.1456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 16:24:51.1456", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:51.1456", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:51.1456", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:51.1456", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:51.2340", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625812,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T16:24:51.234Z\",\"updatedOn\":\"2026-03-08T16:24:51.234Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:51.2340", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:51.2340", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:51.2346", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 16:24:51.2346", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 16:24:51.2346", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:51.3305", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:51.3305", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 16:24:51.3305", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:51.3305", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:51.3305", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:51.3305", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:24:51.3305", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:51.3305", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:51.3305", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-08 16:24:51.3305", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-08 16:24:51.3465", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 16:24:51.3465", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:51.3465", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:51.3465", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:51.3465", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:51.4342", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625814,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T16:24:51.434Z\",\"updatedOn\":\"2026-03-08T16:24:51.434Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:51.4342", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:51.4342", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:51.4342", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 16:24:51.4435", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 16:24:51.4435", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:51.5308", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:51.5308", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 16:24:51.5321", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:51.5321", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:51.5321", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:51.5321", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:24:51.5321", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:51.5321", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:51.5321", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-08 16:24:51.5321", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-08 16:24:51.5471", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 16:24:51.5471", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:51.5471", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:51.5471", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:51.5471", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:51.6346", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625816,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T16:24:51.634Z\",\"updatedOn\":\"2026-03-08T16:24:51.634Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:51.6346", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:51.6346", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:51.6346", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 16:24:51.6442", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 16:24:51.6442", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:51.7276", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:51.7276", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 16:24:51.7276", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:51.7276", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:51.7276", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:51.7276", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 16:24:51.7375", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:51.7375", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:51.7375", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00029#" } { "timestamp": "2026-03-08 16:24:51.7375", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00029" } { "timestamp": "2026-03-08 16:24:51.7518", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:24:51.7518", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:51.7518", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:51.7518", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:51.7518", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:51.8391", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625818,\"createdOn\":\"2026-03-08T16:24:51.839Z\",\"updatedOn\":\"2026-03-08T16:24:51.839Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:51.8391", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:51.8391", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:51.8391", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:24:51.8492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:24:51.8492", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:51.9362", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:51.9362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:24:51.9362", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:51.9362", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:51.9362", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:51.9362", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22103\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00287\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 16:24:51.9408", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:51.9408", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:51.9408", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00287#" } { "timestamp": "2026-03-08 16:24:51.9408", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00287" } { "timestamp": "2026-03-08 16:24:51.9552", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:24:51.9552", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:51.9552", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:51.9552", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:51.9552", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:52.0443", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00287\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00287\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625820,\"createdOn\":\"2026-03-08T16:24:52.044Z\",\"updatedOn\":\"2026-03-08T16:24:52.044Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:52.0443", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:52.0443", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:52.0443", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:24:52.0532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:24:52.0532", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00287\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:52.1405", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:52.1405", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:24:52.1405", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:52.1405", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:52.1405", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:52.1405", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21334\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00107\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 16:24:52.1452", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:52.1452", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:52.1452", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00107#" } { "timestamp": "2026-03-08 16:24:52.1452", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00107" } { "timestamp": "2026-03-08 16:24:52.1581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:24:52.1581", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:52.1581", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:52.1581", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:52.1581", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:52.2449", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00107\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00107\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625822,\"createdOn\":\"2026-03-08T16:24:52.246Z\",\"updatedOn\":\"2026-03-08T16:24:52.246Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:52.2449", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:52.2449", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:52.2449", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:24:52.2550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:24:52.2550", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00107\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:52.3466", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:52.3466", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:24:52.3466", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:52.3466", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:52.3466", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:52.3466", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 16:24:52.3466", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:52.3466", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:52.3466", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00017#" } { "timestamp": "2026-03-08 16:24:52.3466", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00017" } { "timestamp": "2026-03-08 16:24:52.3617", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:24:52.3617", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:52.3617", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:52.3617", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:52.3617", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:52.4530", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625824,\"createdOn\":\"2026-03-08T16:24:52.457Z\",\"updatedOn\":\"2026-03-08T16:24:52.457Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:52.4530", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:52.4530", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:52.4530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:24:52.4651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:24:52.4651", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:52.5612", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:52.5612", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:24:52.5612", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:52.5612", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:52.5627", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:52.5627", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21168\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 16:24:52.5627", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:52.5627", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:52.5627", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00030#" } { "timestamp": "2026-03-08 16:24:52.5627", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00030" } { "timestamp": "2026-03-08 16:24:52.5832", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:24:52.5832", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:52.5832", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:52.5832", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:52.5832", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:52.6713", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625826,\"createdOn\":\"2026-03-08T16:24:52.671Z\",\"updatedOn\":\"2026-03-08T16:24:52.671Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:52.6713", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:52.6713", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:52.6713", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:24:52.6894", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:24:52.6894", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:52.7744", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:52.7744", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:24:52.7744", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:52.7744", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:52.7744", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:52.7744", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 16:24:52.7846", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:52.7846", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:52.7846", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00031#" } { "timestamp": "2026-03-08 16:24:52.7846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00031" } { "timestamp": "2026-03-08 16:24:52.7846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:24:52.7846", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:52.7846", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:52.7846", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:52.7846", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:52.8836", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00031\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625828,\"createdOn\":\"2026-03-08T16:24:52.884Z\",\"updatedOn\":\"2026-03-08T16:24:52.884Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:52.8836", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:52.8836", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:52.8836", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:24:52.9006", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:24:52.9006", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00031\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:52.9910", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:52.9910", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:24:52.9910", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:52.9910", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:52.9910", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:52.9910", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21199\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 16:24:52.9910", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:52.9910", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:52.9910", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00046#" } { "timestamp": "2026-03-08 16:24:52.9910", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00046" } { "timestamp": "2026-03-08 16:24:53.0088", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:24:53.0088", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:53.0088", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:53.0088", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:53.0088", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:53.1040", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00046\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00046\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625830,\"createdOn\":\"2026-03-08T16:24:53.099Z\",\"updatedOn\":\"2026-03-08T16:24:53.099Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:53.1040", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:53.1040", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:53.1040", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:24:53.1184", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:24:53.1184", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00046\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:53.2060", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:53.2060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:24:53.2060", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:53.2060", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:53.2060", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:53.2060", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21203\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 16:24:53.2060", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:53.2060", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:53.2060", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00030#" } { "timestamp": "2026-03-08 16:24:53.2060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00030" } { "timestamp": "2026-03-08 16:24:53.2203", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:24:53.2203", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:53.2203", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:53.2203", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:53.2203", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:53.3079", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625832,\"createdOn\":\"2026-03-08T16:24:53.308Z\",\"updatedOn\":\"2026-03-08T16:24:53.308Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:53.3079", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:53.3079", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:53.3079", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:24:53.3212", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:24:53.3212", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:53.4096", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:53.4096", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:24:53.4096", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:53.4096", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:53.4096", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:53.4096", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21321\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00099\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 16:24:53.4096", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:53.4096", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:53.4096", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00099#" } { "timestamp": "2026-03-08 16:24:53.4096", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00099" } { "timestamp": "2026-03-08 16:24:53.4293", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:24:53.4293", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:53.4293", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:53.4293", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:53.4293", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:53.5150", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00099\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00099\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625834,\"createdOn\":\"2026-03-08T16:24:53.518Z\",\"updatedOn\":\"2026-03-08T16:24:53.518Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:53.5150", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:53.5188", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:53.5188", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:24:53.5188", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:24:53.5188", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00099\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:53.6163", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:53.6163", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:24:53.6163", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:53.6163", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:53.6163", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:53.6163", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21339\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00111\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 16:24:53.6265", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:53.6265", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:53.6265", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00111#" } { "timestamp": "2026-03-08 16:24:53.6265", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00111" } { "timestamp": "2026-03-08 16:24:53.6265", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:24:53.6265", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:53.6265", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:53.6265", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:53.6265", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:53.7255", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00111\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00111\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625836,\"createdOn\":\"2026-03-08T16:24:53.726Z\",\"updatedOn\":\"2026-03-08T16:24:53.726Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:53.7255", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:53.7255", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:53.7255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:24:53.7429", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:24:53.7429", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00111\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:53.8306", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:53.8306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:24:53.8306", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:53.8306", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:53.8306", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:53.8306", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19099\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00047\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 16:24:53.8306", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:53.8438", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:53.8438", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00047#" } { "timestamp": "2026-03-08 16:24:53.8438", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00047" } { "timestamp": "2026-03-08 16:24:53.8438", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:24:53.8438", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:53.8438", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:53.8438", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:53.8438", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:53.9426", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00047\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00047\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625838,\"createdOn\":\"2026-03-08T16:24:53.942Z\",\"updatedOn\":\"2026-03-08T16:24:53.942Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:53.9426", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:53.9426", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:53.9426", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:24:53.9426", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:24:53.9426", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00047\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:54.0393", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:54.0393", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:24:54.0393", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:54.0393", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:24:54.0393", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:24:54.0393", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00018\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 16:24:54.0478", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:24:54.0478", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:54.0478", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00018#" } { "timestamp": "2026-03-08 16:24:54.0478", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00018" } { "timestamp": "2026-03-08 16:24:54.0478", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:24:54.0478", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:24:54.0478", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:24:54.0478", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:24:54.0478", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:24:54.1455", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00018\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00018\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625840,\"createdOn\":\"2026-03-08T16:24:54.145Z\",\"updatedOn\":\"2026-03-08T16:24:54.145Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:24:54.1455", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:24:54.1455", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:24:54.1455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:24:54.1565", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:24:54.1565", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00018\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:24:54.2435", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:24:54.2435", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:24:54.2435", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:24:54.2435", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:25:04.1538", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:25:04.1538", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 16:25:04.1625", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:25:04.1625", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 16:25:04.1625", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 16:25:04.1625", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:25:04.1625", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:25:04.1625", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:25:04.1625", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:25:04.1625", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:25:04.1625", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:25:04.1625", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:25:04.1625", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 16:25:04.1625", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 16:25:04.1625", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 16:25:04.1845", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:25:04.6873", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:25:04.6873", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 16:25:04.6873", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 16:25:04.7054", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:25:05.2528", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:25:05.2528", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 16:25:05.2528", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 16:25:05.2693", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:25:05.8982", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:25:05.8982", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:25:05.8982", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:25:05.8982", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:25:05.8982", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:25:05.8982", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:25:05.8982", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 16:25:05.8982", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 16:25:05.8982", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 16:25:05.9074", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 16:25:05.9074", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:25:05.9074", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:28:04.1929", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:28:04.1929", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 16:28:04.1929", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:28:04.1929", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 16:28:04.1929", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 16:28:04.1929", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:28:04.1929", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:28:04.2000", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:28:04.2000", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:28:04.2000", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:28:04.2000", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:28:04.2000", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:28:04.2000", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 16:28:04.2000", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 16:28:04.2000", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 16:28:04.2241", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:28:04.7399", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:28:04.7399", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 16:28:04.7399", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 16:28:04.7543", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:28:05.3170", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:28:05.3170", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 16:28:05.3170", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 16:28:05.3303", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:28:05.9508", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:28:05.9508", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:28:05.9508", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:28:05.9508", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:28:05.9508", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:28:05.9508", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:28:05.9508", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 16:28:05.9508", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 16:28:05.9508", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 16:28:05.9508", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 16:28:05.9668", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:28:05.9668", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:31:04.1574", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:31:04.1574", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 16:31:04.1574", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:31:04.1574", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 16:31:04.1574", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 16:31:04.1574", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:31:04.1574", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:31:04.1574", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:31:04.1574", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:31:04.1574", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:31:04.1574", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:31:04.1574", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:31:04.1574", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 16:31:04.1661", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 16:31:04.1661", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 16:31:04.1862", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:31:04.7001", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:31:04.7001", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 16:31:04.7001", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 16:31:04.7221", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:31:05.2684", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:31:05.2684", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 16:31:05.2684", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 16:31:05.2875", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:31:05.9077", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:31:05.9077", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:31:05.9077", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:31:05.9077", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:31:05.9077", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:31:05.9077", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:31:05.9077", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 16:31:05.9077", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 16:31:05.9077", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 16:31:05.9172", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 16:31:05.9172", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:31:05.9172", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:34:04.1527", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:34:04.1527", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 16:34:04.1527", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:34:04.1527", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 16:34:04.1527", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 16:34:04.1527", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:34:04.1527", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:34:04.1527", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:34:04.1527", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:34:04.1527", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:34:04.1527", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:34:04.1527", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:34:04.1527", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 16:34:04.1527", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 16:34:04.1652", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 16:34:04.1847", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:34:04.7154", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:34:04.7154", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 16:34:04.7154", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 16:34:04.7340", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:34:05.2921", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:34:05.2921", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 16:34:05.2921", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 16:34:05.3079", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:34:05.8984", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:34:05.8984", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:34:05.8984", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:34:05.8984", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:34:05.8984", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:34:05.8984", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:34:05.8984", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 16:34:05.8984", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 16:34:05.8984", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 16:34:05.8984", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 16:34:05.8984", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:34:05.8984", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:37:04.1771", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:37:04.1771", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 16:37:04.1771", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:37:04.1771", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 16:37:04.1771", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 16:37:04.1771", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:37:04.1771", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:37:04.1771", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:37:04.1771", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:37:04.1771", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:37:04.1771", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:37:04.1771", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:37:04.1771", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 16:37:04.1938", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 16:37:04.1938", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 16:37:04.2319", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:37:04.7817", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:37:04.7843", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 16:37:04.7843", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 16:37:04.7843", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:37:05.3688", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:37:05.3688", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 16:37:05.3688", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 16:37:05.3826", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:37:05.9826", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:37:05.9826", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:37:05.9826", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:37:05.9826", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:37:05.9873", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:37:05.9873", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:37:05.9873", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 16:37:05.9873", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 16:37:05.9873", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 16:37:05.9873", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 16:37:05.9873", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:37:05.9873", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:39:49.0935", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:39:49.0935", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:39:49.0935", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:39:49.0935", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:39:49.0935", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-08 16:39:49.0935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-08 16:39:49.1097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 16:39:49.1097", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:39:49.1097", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:39:49.1097", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:39:49.1097", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:39:49.2527", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625842,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T16:39:49.252Z\",\"updatedOn\":\"2026-03-08T16:39:49.252Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:39:49.2527", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:39:49.2527", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:39:49.2527", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 16:39:49.2527", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 16:39:49.2527", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:39:49.3573", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:39:49.3573", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 16:39:49.3573", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:39:49.3573", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:39:49.3602", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:39:49.3602", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:39:49.3602", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:39:49.3602", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:39:49.3602", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-08 16:39:49.3602", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-08 16:39:49.3759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 16:39:49.3759", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:39:49.3759", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:39:49.3759", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:39:49.3759", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:39:49.4632", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625844,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T16:39:49.464Z\",\"updatedOn\":\"2026-03-08T16:39:49.464Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:39:49.4632", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:39:49.4632", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:39:49.4632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 16:39:49.4738", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 16:39:49.4738", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:39:49.5703", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:39:49.5703", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 16:39:49.5703", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:39:49.5703", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:39:49.5703", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:39:49.5703", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:39:49.5799", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:39:49.5799", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:39:49.5799", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-08 16:39:49.5799", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-08 16:39:49.5799", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 16:39:49.5799", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:39:49.5799", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:39:49.5799", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:39:49.5799", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:39:49.6777", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625846,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T16:39:49.678Z\",\"updatedOn\":\"2026-03-08T16:39:49.678Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:39:49.6777", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:39:49.6777", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:39:49.6777", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 16:39:49.6921", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 16:39:49.6921", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:39:49.7814", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:39:49.7814", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 16:39:49.7814", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:39:49.7814", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:39:49.7814", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:39:49.7814", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:39:49.7814", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:39:49.7814", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:39:49.7814", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-08 16:39:49.7814", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-08 16:39:49.8031", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 16:39:49.8031", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:39:49.8031", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:39:49.8031", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:39:49.8031", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:39:49.8913", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625848,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T16:39:49.891Z\",\"updatedOn\":\"2026-03-08T16:39:49.891Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:39:49.8913", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:39:49.8913", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:39:49.8913", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 16:39:49.8913", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 16:39:49.8913", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:39:49.9923", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:39:49.9923", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 16:39:49.9923", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:39:49.9923", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:39:49.9923", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:39:49.9923", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:39:50.0007", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:39:50.0007", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:39:50.0007", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-08 16:39:50.0007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-08 16:39:50.0007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 16:39:50.0007", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:39:50.0007", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:39:50.0007", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:39:50.0007", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:39:50.0989", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625850,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T16:39:50.099Z\",\"updatedOn\":\"2026-03-08T16:39:50.099Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:39:50.0989", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:39:50.0989", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:39:50.0989", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 16:39:50.1132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 16:39:50.1132", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:39:50.2000", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:39:50.2000", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 16:39:50.2000", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:39:50.2000", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:39:50.2000", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:39:50.2000", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:39:50.2047", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:39:50.2047", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:39:50.2047", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-08 16:39:50.2047", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-08 16:39:50.2047", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 16:39:50.2047", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:39:50.2047", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:39:50.2047", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:39:50.2047", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:39:50.3021", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625852,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T16:39:50.302Z\",\"updatedOn\":\"2026-03-08T16:39:50.302Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:39:50.3021", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:39:50.3021", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:39:50.3021", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 16:39:50.3180", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 16:39:50.3180", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:39:50.4056", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:39:50.4056", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 16:39:50.4056", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:39:50.4056", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:39:50.4067", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:39:50.4067", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:39:50.4067", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:39:50.4067", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:39:50.4067", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-08 16:39:50.4067", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-08 16:39:50.4067", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 16:39:50.4067", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:39:50.4218", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:39:50.4218", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:39:50.4218", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:39:50.5105", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625854,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T16:39:50.510Z\",\"updatedOn\":\"2026-03-08T16:39:50.510Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:39:50.5105", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:39:50.5105", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:39:50.5105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 16:39:50.5192", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 16:39:50.5192", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:39:50.6062", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:39:50.6062", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 16:39:50.6062", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:39:50.6062", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:39:50.6062", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:39:50.6062", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00289\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:39:50.6128", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:39:50.6128", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:39:50.6128", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00289#" } { "timestamp": "2026-03-08 16:39:50.6128", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00289" } { "timestamp": "2026-03-08 16:39:50.6128", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:39:50.6128", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:39:50.6128", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:39:50.6128", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:39:50.6128", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:39:50.7120", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00289\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00289\\n
\\n Description:<\/b> ubernnvuebvejvbejkneve\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625856,\"createdOn\":\"2026-03-08T16:39:50.711Z\",\"updatedOn\":\"2026-03-08T16:39:50.711Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:39:50.7120", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:39:50.7120", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:39:50.7120", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:39:50.7207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:39:50.7207", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00289\"},{\"type\":\"text\",\"text\":\"ubernnvuebvejvbejkneve\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:39:50.8068", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:39:50.8068", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:39:50.8068", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:39:50.8068", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:40:04.1757", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:40:04.1757", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 16:40:04.1757", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:40:04.1757", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 16:40:04.1757", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 16:40:04.1757", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:40:04.1757", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:40:04.1757", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:40:04.1757", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:40:04.1757", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:40:04.1869", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:40:04.1869", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:40:04.1869", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 16:40:04.1869", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 16:40:04.1869", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 16:40:04.1869", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:40:04.7219", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:40:04.7219", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 16:40:04.7219", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 16:40:04.7375", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:40:05.2953", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:40:05.2984", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 16:40:05.2984", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 16:40:05.2984", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:40:05.9144", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:40:05.9144", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:40:05.9144", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:40:05.9144", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:40:05.9144", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:40:05.9144", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:40:05.9144", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 16:40:05.9144", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 16:40:05.9144", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 16:40:05.9227", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 16:40:05.9227", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:40:05.9227", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:43:04.1814", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:43:04.1814", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 16:43:04.1881", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:43:04.1881", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 16:43:04.1881", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 16:43:04.1881", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:43:04.1881", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:43:04.1881", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:43:04.1881", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:43:04.1881", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:43:04.1881", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:43:04.1881", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:43:04.1881", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 16:43:04.1881", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 16:43:04.1881", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 16:43:04.2059", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:43:04.7209", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:43:04.7209", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 16:43:04.7209", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 16:43:04.7365", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:43:05.2995", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:43:05.2995", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 16:43:05.2995", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 16:43:05.3121", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:43:05.9622", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:43:05.9662", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:43:05.9662", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:43:05.9662", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:43:05.9662", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:43:05.9662", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:43:05.9662", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 16:43:05.9662", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 16:43:05.9662", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 16:43:05.9662", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 16:43:05.9662", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:43:05.9662", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:46:04.1493", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:46:04.1493", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 16:46:04.1493", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:46:04.1493", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 16:46:04.1493", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 16:46:04.1493", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:46:04.1493", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:46:04.1493", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:46:04.1493", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:46:04.1493", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:46:04.1493", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:46:04.1493", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:46:04.1493", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 16:46:04.1493", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 16:46:04.1493", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 16:46:04.1760", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:46:04.7115", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:46:04.7135", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 16:46:04.7135", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 16:46:04.7287", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:46:05.2756", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:46:05.2756", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 16:46:05.2756", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 16:46:05.2906", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:46:05.9359", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:46:05.9359", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:46:05.9359", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:46:05.9359", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:46:05.9359", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:46:05.9359", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:46:05.9359", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 16:46:05.9359", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 16:46:05.9359", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 16:46:05.9359", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 16:46:05.9483", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:46:05.9483", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:49:04.1832", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:49:04.1832", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 16:49:04.1832", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:49:04.1832", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 16:49:04.1832", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 16:49:04.1832", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:49:04.1832", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:49:04.1832", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:49:04.1832", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:49:04.1832", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:49:04.1832", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:49:04.1832", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:49:04.1832", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 16:49:04.1832", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 16:49:04.1941", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 16:49:04.1941", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:49:04.7331", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:49:04.7331", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 16:49:04.7331", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 16:49:04.7472", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:49:05.3006", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:49:05.3032", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 16:49:05.3032", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 16:49:05.3198", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:49:05.9277", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:49:05.9277", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:49:05.9277", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:49:05.9277", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:49:05.9277", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:49:05.9277", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:49:05.9277", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 16:49:05.9277", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 16:49:05.9277", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 16:49:05.9277", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 16:49:05.9520", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:49:05.9520", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:52:04.2175", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:52:04.2175", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 16:52:04.2227", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:52:04.2227", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 16:52:04.2227", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 16:52:04.2227", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:52:04.2227", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:52:04.2227", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:52:04.2227", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:52:04.2227", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:52:04.2227", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:52:04.2227", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:52:04.2227", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 16:52:04.2227", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 16:52:04.2227", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 16:52:04.2423", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:52:04.7793", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:52:04.7793", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 16:52:04.7837", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 16:52:04.7837", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:52:11.7618", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:52:11.7618", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 16:52:11.7618", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 16:52:11.7739", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:52:12.3844", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:52:12.3844", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:52:12.3844", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:52:12.3844", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:52:12.3844", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:52:12.3844", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:52:12.3844", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 16:52:12.3844", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 16:52:12.3950", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 16:52:12.3950", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 16:52:12.3950", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:52:12.3950", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:52:23.1590", "level": "Info", "severity": "INFO", "message": "### Start Notification Sender Program.cs Execution ###" } { "timestamp": "2026-03-08 16:52:23.1741", "level": "Info", "severity": "INFO", "message": "### Calling ConfigureService.Configure() function ###" } { "timestamp": "2026-03-08 16:52:27.2520", "level": "Info", "severity": "INFO", "message": "### Start Notification Sender Program.cs Execution ###" } { "timestamp": "2026-03-08 16:52:27.2686", "level": "Info", "severity": "INFO", "message": "### Calling ConfigureService.Configure() function ###" } { "timestamp": "2026-03-08 16:52:27.5179", "level": "Info", "severity": "INFO", "message": "### Start Notification Sender Program.cs Execution ###" } { "timestamp": "2026-03-08 16:52:27.5347", "level": "Info", "severity": "INFO", "message": "### Calling ConfigureService.Configure() function ###" } { "timestamp": "2026-03-08 16:54:49.1452", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:54:49.1452", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 16:54:49.4019", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:54:49.4019", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:54:49.4019", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-08 16:54:49.4122", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-08 16:54:49.4753", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 16:54:49.4753", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:54:49.4753", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:54:49.4753", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:54:49.4865", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:54:49.6928", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625864,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T16:54:49.690Z\",\"updatedOn\":\"2026-03-08T16:54:49.690Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:54:49.6928", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:54:49.6928", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:54:49.6928", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 16:54:49.7263", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 16:54:49.7338", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:54:49.8164", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:54:49.8164", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 16:54:49.8164", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:54:49.8164", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:54:49.8164", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:54:49.8164", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21927\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00243\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 16:54:49.8298", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:54:49.8298", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:54:49.8298", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00243#" } { "timestamp": "2026-03-08 16:54:49.8298", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00243" } { "timestamp": "2026-03-08 16:54:49.8298", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 16:54:49.8298", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 16:54:49.8298", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 16:54:49.8298", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 16:54:49.8298", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 16:54:49.9274", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00243\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00243\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625866,\"createdOn\":\"2026-03-08T16:54:49.926Z\",\"updatedOn\":\"2026-03-08T16:54:49.926Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 16:54:49.9274", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 16:54:49.9274", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 16:54:49.9274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 16:54:49.9456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 16:54:49.9456", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00243\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 16:54:50.0336", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 16:54:50.0336", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 16:54:50.0336", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 16:54:50.0336", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:55:04.1843", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:55:04.1843", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 16:55:04.1917", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:55:04.1917", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 16:55:04.1917", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 16:55:04.1917", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:55:04.1917", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:55:04.1917", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:55:04.1917", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:55:04.1917", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:55:04.1917", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:55:04.1917", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:55:04.1917", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 16:55:04.2127", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 16:55:04.2187", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 16:55:04.2360", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:55:04.7727", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:55:04.7727", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 16:55:04.7727", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 16:55:04.7916", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:55:05.3393", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:55:05.3393", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 16:55:05.3435", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 16:55:05.3435", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:55:05.9442", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:55:05.9442", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:55:05.9442", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:55:05.9442", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:55:05.9442", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:55:05.9442", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:55:05.9442", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 16:55:05.9442", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 16:55:05.9543", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 16:55:05.9543", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 16:55:05.9543", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:55:05.9543", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 16:58:04.1813", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 16:58:04.1813", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 16:58:04.1894", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 16:58:04.1894", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 16:58:04.1894", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 16:58:04.1894", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:58:04.1894", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:58:04.1894", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:58:04.1894", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:58:04.1894", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:58:04.1894", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:58:04.1894", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 16:58:04.1894", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 16:58:04.1894", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 16:58:04.1894", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 16:58:04.2216", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:58:04.7417", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:58:04.7417", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 16:58:04.7417", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 16:58:04.7566", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:58:05.3181", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:58:05.3181", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 16:58:05.3181", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 16:58:05.3315", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 16:58:05.9343", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 16:58:05.9343", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 16:58:05.9343", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:58:05.9343", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 16:58:05.9343", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 16:58:05.9343", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 16:58:05.9343", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 16:58:05.9343", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 16:58:05.9343", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 16:58:05.9343", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 16:58:05.9343", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 16:58:05.9343", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:01:04.1494", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:01:04.1494", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 17:01:04.1494", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:01:04.1494", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 17:01:04.1494", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 17:01:04.1494", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:01:04.1494", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:01:04.1494", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:01:04.1494", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:01:04.1494", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:01:04.1494", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:01:04.1494", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:01:04.1494", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 17:01:04.1494", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 17:01:04.1494", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 17:01:04.1779", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:01:04.6932", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:01:04.6932", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 17:01:04.6971", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 17:01:04.7136", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:01:05.2636", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:01:05.2636", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 17:01:05.2636", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 17:01:05.2806", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:01:05.9032", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:01:05.9032", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:01:05.9032", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:01:05.9032", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:01:05.9032", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:01:05.9032", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:01:05.9032", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 17:01:05.9032", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 17:01:05.9032", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 17:01:05.9032", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 17:01:05.9144", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:01:05.9144", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:04:04.1624", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:04:04.1624", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 17:04:04.1624", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:04:04.1624", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 17:04:04.1624", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 17:04:04.1624", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:04:04.1624", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:04:04.1624", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:04:04.1624", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:04:04.1624", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:04:04.1624", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:04:04.1624", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:04:04.1624", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 17:04:04.1624", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 17:04:04.1766", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 17:04:04.1935", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:04:04.7205", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:04:04.7205", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 17:04:04.7235", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 17:04:04.7235", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:04:05.2973", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:04:05.3018", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 17:04:05.3018", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 17:04:05.3018", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:04:05.9161", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:04:05.9161", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:04:05.9161", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:04:05.9161", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:04:05.9161", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:04:05.9161", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:04:05.9161", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 17:04:05.9161", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 17:04:05.9161", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 17:04:05.9161", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 17:04:05.9267", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:04:05.9267", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:07:04.3311", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:07:04.3311", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 17:07:04.3465", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:07:04.3465", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 17:07:04.3465", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 17:07:04.3465", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:07:04.3465", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:07:04.3465", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:07:04.3465", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:07:04.3465", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:07:04.3465", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:07:04.3465", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:07:04.3465", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 17:07:04.3465", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 17:07:04.3620", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 17:07:04.3794", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:07:04.9081", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:07:04.9081", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 17:07:04.9081", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 17:07:04.9239", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:07:05.4810", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:07:05.4810", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 17:07:05.4857", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 17:07:05.5091", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:07:06.1240", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:07:06.1277", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:07:06.1277", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:07:06.1277", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:07:06.1277", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:07:06.1277", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:07:06.1277", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 17:07:06.1277", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 17:07:06.1277", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 17:07:06.1277", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 17:07:06.1277", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:07:06.1277", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:09:49.1251", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:09:49.1251", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:09:49.1251", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:09:49.1251", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:09:49.1251", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00021#" } { "timestamp": "2026-03-08 17:09:49.1251", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00021" } { "timestamp": "2026-03-08 17:09:49.1459", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:09:49.1459", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:09:49.1459", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:09:49.1459", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:09:49.1459", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:09:49.2812", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625869,\"createdOn\":\"2026-03-08T17:09:49.280Z\",\"updatedOn\":\"2026-03-08T17:09:49.280Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:09:49.2812", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:09:49.2812", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:09:49.2812", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:09:49.2987", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:09:49.2987", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:09:49.3870", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:09:49.3870", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:09:49.3906", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:09:49.3906", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:09:49.3906", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:09:49.3906", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22173\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00297\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:09:49.3906", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:09:49.3906", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:09:49.3906", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00297#" } { "timestamp": "2026-03-08 17:09:49.3906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00297" } { "timestamp": "2026-03-08 17:09:49.4089", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:09:49.4089", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:09:49.4089", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:09:49.4089", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:09:49.4089", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:09:49.4962", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00297\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00297\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625871,\"createdOn\":\"2026-03-08T17:09:49.496Z\",\"updatedOn\":\"2026-03-08T17:09:49.496Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:09:49.4962", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:09:49.4962", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:09:49.4962", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:09:49.5118", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:09:49.5118", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00297\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:09:49.5968", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:09:49.5968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:09:49.5968", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:09:49.5968", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:09:49.5968", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:09:49.5968", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22295\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:09:49.6085", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:09:49.6085", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:09:49.6085", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00002#" } { "timestamp": "2026-03-08 17:09:49.6085", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00002" } { "timestamp": "2026-03-08 17:09:49.6085", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:09:49.6085", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:09:49.6085", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:09:49.6085", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:09:49.6085", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:09:49.7083", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00002\\n
\\n Description:<\/b> NA\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625873,\"createdOn\":\"2026-03-08T17:09:49.707Z\",\"updatedOn\":\"2026-03-08T17:09:49.707Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:09:49.7083", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:09:49.7083", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:09:49.7083", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:09:49.7180", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:09:49.7180", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00002\"},{\"type\":\"text\",\"text\":\"NA\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:09:49.8077", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:09:49.8077", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:09:49.8077", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:09:49.8077", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:09:49.8077", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:09:49.8077", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"24288\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00023\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:09:49.8167", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:09:49.8167", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:09:49.8167", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00023#" } { "timestamp": "2026-03-08 17:09:49.8167", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00023" } { "timestamp": "2026-03-08 17:09:49.8268", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:09:49.8268", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:09:49.8268", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:09:49.8268", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:09:49.8268", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:09:49.9139", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00023\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00023\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625875,\"createdOn\":\"2026-03-08T17:09:49.913Z\",\"updatedOn\":\"2026-03-08T17:09:49.913Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:09:49.9139", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:09:49.9139", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:09:49.9139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:09:49.9294", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:09:49.9294", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00023\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:09:50.0214", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:09:50.0214", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:09:50.0214", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:09:50.0214", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:09:50.0214", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:09:50.0214", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00093\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:09:50.0214", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:09:50.0214", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:09:50.0214", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00093#" } { "timestamp": "2026-03-08 17:09:50.0214", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00093" } { "timestamp": "2026-03-08 17:09:50.0430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:09:50.0430", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:09:50.0430", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:09:50.0430", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:09:50.0430", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:09:50.1312", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00093\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00093\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625877,\"createdOn\":\"2026-03-08T17:09:50.130Z\",\"updatedOn\":\"2026-03-08T17:09:50.130Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:09:50.1312", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:09:50.1312", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:09:50.1312", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:09:50.1401", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:09:50.1401", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00093\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:09:50.2258", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:09:50.2258", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:09:50.2258", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:09:50.2258", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:09:50.2258", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:09:50.2258", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21684\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00151\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:09:50.2258", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:09:50.2329", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:09:50.2329", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00151#" } { "timestamp": "2026-03-08 17:09:50.2329", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00151" } { "timestamp": "2026-03-08 17:09:50.2329", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:09:50.2482", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:09:50.2482", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:09:50.2482", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:09:50.2482", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:09:50.3357", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00151\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00151\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625879,\"createdOn\":\"2026-03-08T17:09:50.335Z\",\"updatedOn\":\"2026-03-08T17:09:50.335Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:09:50.3357", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:09:50.3357", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:09:50.3357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:09:50.3437", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:09:50.3437", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00151\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:09:50.4307", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:09:50.4307", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:09:50.4307", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:09:50.4307", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:09:50.4307", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:09:50.4307", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21785\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00192\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:09:50.4360", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:09:50.4360", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:09:50.4360", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00192#" } { "timestamp": "2026-03-08 17:09:50.4360", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00192" } { "timestamp": "2026-03-08 17:09:50.4360", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:09:50.4360", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:09:50.4360", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:09:50.4360", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:09:50.4360", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:09:50.5326", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00192\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00192\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625881,\"createdOn\":\"2026-03-08T17:09:50.532Z\",\"updatedOn\":\"2026-03-08T17:09:50.532Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:09:50.5326", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:09:50.5326", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:09:50.5326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:09:50.5326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:09:50.5326", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00192\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:09:50.6311", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:09:50.6311", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:09:50.6311", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:09:50.6311", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:09:50.6311", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:09:50.6311", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21800\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:09:50.6311", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:09:50.6311", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:09:50.6311", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00028#" } { "timestamp": "2026-03-08 17:09:50.6311", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00028" } { "timestamp": "2026-03-08 17:09:50.6458", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:09:50.6458", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:09:50.6458", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:09:50.6458", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:09:50.6458", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:09:50.7329", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625883,\"createdOn\":\"2026-03-08T17:09:50.732Z\",\"updatedOn\":\"2026-03-08T17:09:50.732Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:09:50.7329", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:09:50.7329", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:09:50.7329", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:09:50.7329", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:09:50.7329", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:09:50.8312", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:09:50.8312", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:09:50.8312", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:09:50.8312", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:09:50.8312", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:09:50.8312", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22169\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:09:50.8312", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:09:50.8312", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:09:50.8312", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00020#" } { "timestamp": "2026-03-08 17:09:50.8312", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00020" } { "timestamp": "2026-03-08 17:09:50.8461", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:09:50.8461", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:09:50.8461", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:09:50.8461", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:09:50.8461", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:09:50.9323", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00020\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625885,\"createdOn\":\"2026-03-08T17:09:50.933Z\",\"updatedOn\":\"2026-03-08T17:09:50.933Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:09:50.9323", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:09:50.9323", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:09:50.9323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:09:50.9486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:09:50.9486", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00020\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:09:51.0361", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:09:51.0361", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:09:51.0361", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:09:51.0361", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:09:51.0361", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:09:51.0361", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22388\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:09:51.0361", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:09:51.0361", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:09:51.0361", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00013#" } { "timestamp": "2026-03-08 17:09:51.0361", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00013" } { "timestamp": "2026-03-08 17:09:51.0515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:09:51.0515", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:09:51.0515", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:09:51.0515", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:09:51.0515", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:09:51.1393", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625887,\"createdOn\":\"2026-03-08T17:09:51.138Z\",\"updatedOn\":\"2026-03-08T17:09:51.138Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:09:51.1393", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:09:51.1393", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:09:51.1393", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:09:51.1393", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:09:51.1393", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:09:51.2355", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:09:51.2355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:09:51.2355", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:09:51.2355", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:09:51.2355", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:09:51.2355", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21978\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 17:09:51.2355", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:09:51.2355", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:09:51.2355", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00020#" } { "timestamp": "2026-03-08 17:09:51.2355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00020" } { "timestamp": "2026-03-08 17:09:51.2493", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:09:51.2493", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:09:51.2493", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:09:51.2493", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:09:51.2493", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:09:51.3364", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00020\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625889,\"createdOn\":\"2026-03-08T17:09:51.336Z\",\"updatedOn\":\"2026-03-08T17:09:51.336Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:09:51.3364", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:09:51.3364", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:09:51.3364", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:09:51.3486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:09:51.3486", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00020\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:09:51.4360", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:09:51.4360", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:09:51.4360", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:09:51.4360", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:10:04.1778", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:10:04.1778", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 17:10:04.1778", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:10:04.1860", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 17:10:04.1860", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 17:10:04.1860", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:10:04.1860", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:10:04.1860", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:10:04.1860", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:10:04.1860", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:10:04.1860", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:10:04.1860", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:10:04.1860", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 17:10:04.1860", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 17:10:04.1860", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 17:10:04.1860", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:10:04.7452", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:10:04.7452", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 17:10:04.7490", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 17:10:04.7490", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:10:05.3290", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:10:05.3290", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 17:10:05.3290", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 17:10:05.3459", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:10:05.9665", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:10:05.9710", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:10:05.9710", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:10:05.9710", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:10:05.9710", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:10:05.9710", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:10:05.9710", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 17:10:05.9710", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 17:10:05.9710", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 17:10:05.9710", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 17:10:05.9710", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:10:05.9710", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:13:04.1691", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:13:04.1691", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 17:13:04.1691", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:13:04.1691", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 17:13:04.1691", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 17:13:04.1691", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:13:04.1691", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:13:04.1691", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:13:04.1691", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:13:04.1691", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:13:04.1691", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:13:04.1691", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:13:04.1691", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 17:13:04.1691", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 17:13:04.1691", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 17:13:04.2031", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:13:04.7275", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:13:04.7302", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 17:13:04.7302", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 17:13:04.7302", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:13:05.3062", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:13:05.3084", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 17:13:05.3084", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 17:13:05.3283", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:13:05.9176", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:13:05.9176", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:13:05.9176", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:13:05.9176", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:13:05.9176", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:13:05.9176", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:13:05.9176", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 17:13:05.9176", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 17:13:05.9176", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 17:13:05.9176", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 17:13:05.9176", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:13:05.9176", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:16:04.1347", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:16:04.1347", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 17:16:04.1347", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:16:04.1347", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 17:16:04.1347", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 17:16:04.1347", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:16:04.1347", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:16:04.1347", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:16:04.1347", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:16:04.1347", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:16:04.1347", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:16:04.1347", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:16:04.1347", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 17:16:04.1347", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 17:16:04.1347", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 17:16:04.1548", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:16:04.6695", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:16:04.6695", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 17:16:04.6695", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 17:16:04.6914", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:16:05.2356", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:16:05.2356", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 17:16:05.2356", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 17:16:05.2505", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:16:05.9185", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:16:05.9185", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:16:05.9185", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:16:05.9185", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:16:05.9185", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:16:05.9185", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:16:05.9185", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 17:16:05.9185", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 17:16:05.9185", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 17:16:05.9185", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 17:16:05.9297", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:16:05.9297", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:19:04.1733", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:19:04.1733", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 17:19:04.1826", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:19:04.1826", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 17:19:04.1826", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 17:19:04.1826", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:19:04.1826", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:19:04.1826", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:19:04.1826", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:19:04.1826", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:19:04.1826", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:19:04.1826", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:19:04.1826", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 17:19:04.1826", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 17:19:04.1826", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 17:19:04.1958", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:19:04.7078", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:19:04.7078", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 17:19:04.7078", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 17:19:04.7296", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:19:05.2722", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:19:05.2722", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 17:19:05.2722", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 17:19:05.2950", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:19:05.9025", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:19:05.9025", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:19:05.9025", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:19:05.9025", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:19:05.9025", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:19:05.9025", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:19:05.9025", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 17:19:05.9025", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 17:19:05.9122", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 17:19:05.9122", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 17:19:05.9122", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:19:05.9122", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:22:04.2066", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:22:04.2066", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 17:22:04.2066", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:22:04.2066", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 17:22:04.2066", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 17:22:04.2066", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:22:04.2066", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:22:04.2066", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:22:04.2066", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:22:04.2066", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:22:04.2066", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:22:04.2066", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:22:04.2066", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 17:22:04.2206", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 17:22:04.2206", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 17:22:04.2453", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:22:04.7828", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:22:04.7828", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 17:22:04.7828", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 17:22:04.7987", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:22:05.3519", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:22:05.3519", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 17:22:05.3519", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 17:22:05.3650", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:22:05.9686", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:22:05.9711", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:22:05.9711", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:22:05.9711", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:22:05.9711", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:22:05.9711", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:22:05.9711", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 17:22:05.9711", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 17:22:05.9711", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 17:22:05.9711", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 17:22:05.9711", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:22:05.9711", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:24:49.0752", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:24:49.0763", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22143\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00070\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:24:49.0763", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:24:49.0763", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:24:49.0763", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00070#" } { "timestamp": "2026-03-08 17:24:49.0763", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00070" } { "timestamp": "2026-03-08 17:24:49.0915", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 17:24:49.0915", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:24:49.0915", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:24:49.0915", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:24:49.0915", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:24:49.2412", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00070\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00070\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625891,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:24:49.234Z\",\"updatedOn\":\"2026-03-08T17:24:49.234Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:24:49.2412", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:24:49.2412", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:24:49.2412", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 17:24:49.2517", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 17:24:49.2517", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00070\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:24:49.3399", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:24:49.3399", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 17:24:49.3399", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:24:49.3399", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:24:49.3418", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:24:49.3418", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48035\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 17:24:49.3418", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:24:49.3418", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:24:49.3418", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00016#" } { "timestamp": "2026-03-08 17:24:49.3418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00016" } { "timestamp": "2026-03-08 17:24:49.3418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:24:49.3418", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:24:49.3418", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:24:49.3418", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:24:49.3418", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:24:49.4503", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00016\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> customer creator complain\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625893,\"createdOn\":\"2026-03-08T17:24:49.449Z\",\"updatedOn\":\"2026-03-08T17:24:49.449Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:24:49.4509", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:24:49.4509", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:24:49.4509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:24:49.4509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:24:49.4509", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00016\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"customer creator complain\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:24:49.5462", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:24:49.5462", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:24:49.5462", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:24:49.5462", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:24:49.5462", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:24:49.5462", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22184\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 17:24:49.5462", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:24:49.5462", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:24:49.5462", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00078#" } { "timestamp": "2026-03-08 17:24:49.5462", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00078" } { "timestamp": "2026-03-08 17:24:49.5462", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:24:49.5462", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:24:49.5462", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:24:49.5462", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:24:49.5462", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:24:49.6466", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00078\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00078\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625895,\"createdOn\":\"2026-03-08T17:24:49.645Z\",\"updatedOn\":\"2026-03-08T17:24:49.645Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:24:49.6466", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:24:49.6466", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:24:49.6466", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:24:49.6623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:24:49.6623", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00078\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:24:49.7490", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:24:49.7490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:24:49.7490", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:24:49.7490", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:24:49.7490", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:24:49.7490", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22151\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00072\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 17:24:49.7490", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:24:49.7490", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:24:49.7490", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00072#" } { "timestamp": "2026-03-08 17:24:49.7490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00072" } { "timestamp": "2026-03-08 17:24:49.7676", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:24:49.7676", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:24:49.7676", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:24:49.7676", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:24:49.7676", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:24:49.8569", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00072\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00072\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Web user\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625897,\"createdOn\":\"2026-03-08T17:24:49.855Z\",\"updatedOn\":\"2026-03-08T17:24:49.855Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:24:49.8569", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:24:49.8573", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:24:49.8573", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:24:49.8573", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:24:49.8573", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00072\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Web user\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:24:49.9535", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:24:49.9535", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:24:49.9535", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:24:49.9535", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:24:49.9535", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:24:49.9535", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00068\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 17:24:49.9535", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:24:49.9535", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:24:49.9535", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00068#" } { "timestamp": "2026-03-08 17:24:49.9535", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00068" } { "timestamp": "2026-03-08 17:24:49.9706", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:24:49.9706", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:24:49.9706", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:24:49.9706", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:24:49.9706", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:24:50.0551", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00068\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00068\\n
\\n Description:<\/b> Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625899,\"createdOn\":\"2026-03-08T17:24:50.057Z\",\"updatedOn\":\"2026-03-08T17:24:50.057Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:24:50.0551", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:24:50.0551", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:24:50.0551", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:24:50.0689", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:24:50.0689", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00068\"},{\"type\":\"text\",\"text\":\"Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:24:50.1547", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:24:50.1547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:24:50.1547", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:24:50.1547", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:24:50.1547", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:24:50.1547", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22135\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00064\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 17:24:50.1547", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:24:50.1547", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:24:50.1547", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00064#" } { "timestamp": "2026-03-08 17:24:50.1547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00064" } { "timestamp": "2026-03-08 17:24:50.1798", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:24:50.1798", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:24:50.1798", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:24:50.1798", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:24:50.1798", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:24:50.2675", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00064\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00064\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625901,\"createdOn\":\"2026-03-08T17:24:50.266Z\",\"updatedOn\":\"2026-03-08T17:24:50.266Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:24:50.2675", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:24:50.2675", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:24:50.2675", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:24:50.2675", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:24:50.2675", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00064\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:24:50.3645", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:24:50.3645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:24:50.3645", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:24:50.3645", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:24:50.3645", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:24:50.3645", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22121\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00073\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 17:24:50.3645", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:24:50.3730", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:24:50.3730", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00073#" } { "timestamp": "2026-03-08 17:24:50.3730", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00073" } { "timestamp": "2026-03-08 17:24:50.3730", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:24:50.3730", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:24:50.3730", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:24:50.3730", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:24:50.3730", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:24:50.4735", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00073\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00073\\n
\\n Description:<\/b> TEST\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625903,\"createdOn\":\"2026-03-08T17:24:50.472Z\",\"updatedOn\":\"2026-03-08T17:24:50.472Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:24:50.4735", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:24:50.4735", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:24:50.4735", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:24:50.4842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:24:50.4842", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00073\"},{\"type\":\"text\",\"text\":\"TEST\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:24:50.5717", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:24:50.5717", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:24:50.5717", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:24:50.5717", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:24:50.5717", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:24:50.5717", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22015\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00279\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 17:24:50.5768", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:24:50.5768", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:24:50.5768", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00279#" } { "timestamp": "2026-03-08 17:24:50.5768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00279" } { "timestamp": "2026-03-08 17:24:50.5768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:24:50.5768", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:24:50.5768", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:24:50.5768", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:24:50.5768", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:24:50.6757", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00279\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00279\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625905,\"createdOn\":\"2026-03-08T17:24:50.674Z\",\"updatedOn\":\"2026-03-08T17:24:50.674Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:24:50.6757", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:24:50.6757", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:24:50.6757", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:24:50.6757", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:24:50.6855", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00279\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:24:50.7720", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:24:50.7720", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:24:50.7720", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:24:50.7720", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:24:50.7720", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:24:50.7720", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 17:24:50.7720", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:24:50.7720", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:24:50.7720", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-08 17:24:50.7720", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-08 17:24:50.7891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 17:24:50.7891", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:24:50.7891", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:24:50.7891", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:24:50.7891", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:24:50.8770", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625907,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:24:50.876Z\",\"updatedOn\":\"2026-03-08T17:24:50.876Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:24:50.8770", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:24:50.8770", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:24:50.8770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 17:24:50.8915", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 17:24:50.8915", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:24:50.9859", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:24:50.9859", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 17:24:50.9859", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:24:50.9859", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:25:04.1477", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:25:04.1477", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 17:25:04.1477", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:25:04.1477", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 17:25:04.1477", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 17:25:04.1477", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:25:04.1477", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:25:04.1477", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:25:04.1477", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:25:04.1477", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:25:04.1477", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:25:04.1539", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:25:04.1539", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 17:25:04.1539", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 17:25:04.1539", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 17:25:04.1705", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:25:04.6883", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:25:04.6883", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 17:25:04.6883", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 17:25:04.7059", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:25:05.2681", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:25:05.2681", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 17:25:05.2681", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 17:25:05.2864", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:25:05.8980", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:25:05.8980", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:25:05.8980", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:25:05.8980", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:25:05.8980", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:25:05.8980", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:25:05.8980", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 17:25:05.8980", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 17:25:05.9055", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 17:25:05.9055", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 17:25:05.9055", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:25:05.9055", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:28:04.1943", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:28:04.1943", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 17:28:04.1999", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:28:04.1999", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 17:28:04.1999", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 17:28:04.1999", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:28:04.1999", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:28:04.1999", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:28:04.1999", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:28:04.1999", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:28:04.1999", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:28:04.1999", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:28:04.1999", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 17:28:04.1999", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 17:28:04.1999", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 17:28:04.2187", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:28:04.7409", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:28:04.7409", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 17:28:04.7444", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 17:28:04.7444", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:28:05.2906", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:28:05.2934", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 17:28:05.2934", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 17:28:05.2934", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:28:05.9109", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:28:05.9184", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:28:05.9184", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:28:05.9184", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:28:05.9184", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:28:05.9184", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:28:05.9184", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 17:28:05.9184", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 17:28:05.9184", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 17:28:05.9184", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 17:28:05.9184", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:28:05.9184", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:31:04.1533", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:31:04.1533", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 17:31:04.1533", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:31:04.1533", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 17:31:04.1533", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 17:31:04.1533", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:31:04.1533", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:31:04.1533", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:31:04.1533", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:31:04.1533", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:31:04.1533", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:31:04.1533", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:31:04.1533", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 17:31:04.1639", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 17:31:04.1639", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 17:31:04.1639", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:31:04.7021", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:31:04.7021", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 17:31:04.7021", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 17:31:04.7226", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:31:05.2813", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:31:05.2813", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 17:31:05.2813", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 17:31:05.3042", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:31:05.8686", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:31:05.8686", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:31:05.8686", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:31:05.8686", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:31:05.8686", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:31:05.8686", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:31:05.8686", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 17:31:05.8686", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 17:31:05.8686", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 17:31:05.8686", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 17:31:05.8686", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:31:05.8686", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:33:24.9490", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:33:24.9490", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"Update_USER\",\"EventArgs\":[{\"Key\":\"DisplayName\",\"Value\":\"Srishti Singhal\"},{\"Key\":\"Password\",\"Value\":\"\"},{\"Key\":\"OrganisationName\",\"Value\":\"TTK Beta - QA\"},{\"Key\":\"UserDivisions\",\"Value\":\"abc, Examplewfe, HSE Suggestion, Ladder cleaning, lalit new category, Near Misses, nkkl, testing cat, tipping, tipping2, Unsafe Act, unsafe cond, Unsafe Condition, unsafe condss\"},{\"Key\":\"UserIncidentSites\",\"Value\":\"Central Team, Coimbatore, Hosur, Karjan, Khardi, new sitess, Qrtestsite, Roorkee\"},{\"Key\":\"OldEmail\",\"Value\":\"\"},{\"Key\":\"Email\",\"Value\":\"debraj.d@osmosys.co\"}]}" } { "timestamp": "2026-03-08 17:33:24.9589", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : Update_USER ###" } { "timestamp": "2026-03-08 17:33:24.9589", "level": "Info", "severity": "INFO", "message": "### Started Event for Update User Email ###" } { "timestamp": "2026-03-08 17:33:24.9589", "level": "Info", "severity": "INFO", "message": "Calling Send Email Function for Update User Email" } { "timestamp": "2026-03-08 17:33:24.9589", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:33:24.9589", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:33:24.9589", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:33:24.9589", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:33:25.0927", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"OQSHA\\\" \",\"to\":\"debraj.d@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Your OQSHA Access Has Been Updated\",\"text\":null,\"html\":\"Hi Srishti Singhal,\\n

\\nYour access to the TTK Beta - QA<\/strong> organisation in OQSHA has been updated.\\n

\\nAvailable Ticket Sites: Central Team, Coimbatore, Hosur, Karjan, Khardi, new sitess, Qrtestsite, Roorkee\\n
\\nAvailable Category: abc, Examplewfe, HSE Suggestion, Ladder cleaning, lalit new category, Near Misses, nkkl, testing cat, tipping, tipping2, Unsafe Act, unsafe cond, Unsafe Condition, unsafe condss\\n

\\nPlease use your existing credentials to login.

\\n
\\nOrganisation: TTK Beta - QA\\n

\\nClick here<\/a> to sign in.\\n

\\nRegards,\\n
\\nOQSHA\\n
\\nPowered by Osmosys\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625910,\"createdOn\":\"2026-03-08T17:33:25.092Z\",\"updatedOn\":\"2026-03-08T17:33:25.092Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:33:25.0927", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:33:25.0927", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:33:25.0927", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:33:25.0927", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:33:25.0927", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"Update_APP_USER\",\"EventArgs\":[{\"Key\":\"DisplayName\",\"Value\":\"Srishti Singhal\"},{\"Key\":\"Password\",\"Value\":\"\"},{\"Key\":\"OrganisationName\",\"Value\":\"TTK Beta - QA\"},{\"Key\":\"UserUid\",\"Value\":\"\"},{\"Key\":\"UserDivisions\",\"Value\":\"abc, Examplewfe, HSE Suggestion, Ladder cleaning, lalit new category, Near Misses, nkkl, testing cat, tipping, tipping2, Unsafe Act, unsafe cond, Unsafe Condition, unsafe condss\"},{\"Key\":\"UserIncidentSites\",\"Value\":\"Central Team, Coimbatore, Hosur, Karjan, Khardi, new sitess, Qrtestsite, Roorkee\"},{\"Key\":\"Email\",\"Value\":\"debraj.d@osmosys.co\"},{\"Key\":\"MobileNumber\",\"Value\":\"+919485219603\"}]}" } { "timestamp": "2026-03-08 17:33:25.1038", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : Update_APP_USER ###" } { "timestamp": "2026-03-08 17:33:25.1038", "level": "Info", "severity": "INFO", "message": "### Started Event for Update App User Email ###" } { "timestamp": "2026-03-08 17:33:25.1038", "level": "Info", "severity": "INFO", "message": "Calling Send Email Function for Update User Email" } { "timestamp": "2026-03-08 17:33:25.1038", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:33:25.1038", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:33:25.1038", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:33:25.1038", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:33:25.1928", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"OQSHA\\\" \",\"to\":\"debraj.d@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Your OQSHA Access Has Been Updated\",\"text\":null,\"html\":\"Hi Srishti Singhal,\\n

\\nYour access to the TTK Beta - QA<\/strong> organisation in OQSHA has been updated.\\n

\\nAvailable Ticket Sites: Central Team, Coimbatore, Hosur, Karjan, Khardi, new sitess, Qrtestsite, Roorkee\\n
\\nAvailable Category: abc, Examplewfe, HSE Suggestion, Ladder cleaning, lalit new category, Near Misses, nkkl, testing cat, tipping, tipping2, Unsafe Act, unsafe cond, Unsafe Condition, unsafe condss\\n

\\nYour Credentials for app login are:

Email: debraj.d@osmosys.co
Mobile number: +919485219603\\n
\\nOrganisation: TTK Beta - QA\\n

\\nClick here<\/a> to sign in.\\n

\\nRegards,\\n
\\nOQSHA\\n
\\nPowered by Osmosys\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625911,\"createdOn\":\"2026-03-08T17:33:25.191Z\",\"updatedOn\":\"2026-03-08T17:33:25.191Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:33:25.1928", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:33:25.1928", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:33:25.1928", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:34:04.3624", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:34:04.3624", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 17:34:04.3703", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:34:04.3703", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 17:34:04.3703", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 17:34:04.3703", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:34:04.3703", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:34:04.3703", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:34:04.3703", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:34:04.3703", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:34:04.3703", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:34:04.3703", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:34:04.3703", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 17:34:04.3703", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 17:34:04.3805", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 17:34:04.3984", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:34:04.9196", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:34:04.9196", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 17:34:04.9196", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 17:34:04.9360", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:34:05.4979", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:34:05.4979", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 17:34:05.4979", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 17:34:05.5120", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:34:06.0855", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:34:06.0855", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:34:06.0855", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:34:06.0855", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:34:06.0855", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:34:06.0855", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:34:06.0855", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 17:34:06.0855", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 17:34:06.0855", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 17:34:06.0855", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 17:34:06.0855", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:34:06.0855", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:37:04.2183", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:37:04.2183", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 17:37:04.2251", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:37:04.2251", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 17:37:04.2251", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 17:37:04.2251", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:37:04.2251", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:37:04.2251", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:37:04.2251", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:37:04.2251", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:37:04.2251", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:37:04.2251", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:37:04.2251", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 17:37:04.2251", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 17:37:04.2251", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 17:37:04.2504", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:37:04.7659", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:37:04.7680", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 17:37:04.7680", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 17:37:04.7846", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:37:05.3245", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:37:05.3245", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 17:37:05.3300", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 17:37:05.3300", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:37:05.9455", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:37:05.9455", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:37:05.9455", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:37:05.9455", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:37:05.9455", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:37:05.9455", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:37:05.9455", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 17:37:05.9455", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 17:37:05.9455", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 17:37:05.9555", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 17:37:05.9555", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:37:05.9555", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:38:16.6610", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:38:16.6610", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"Update_USER\",\"EventArgs\":[{\"Key\":\"DisplayName\",\"Value\":\"customer creator complain\"},{\"Key\":\"Password\",\"Value\":\"\"},{\"Key\":\"OrganisationName\",\"Value\":\"TTK Beta - QA\"},{\"Key\":\"UserDivisions\",\"Value\":\"abc, Examplewfe, HSE Suggestion, Ladder cleaning, lalit new category, Near Misses, nkkl, testing cat, tipping, tipping2, Unsafe Act, unsafe cond, Unsafe Condition, unsafe condss\"},{\"Key\":\"UserIncidentSites\",\"Value\":\"Central Team, Coimbatore, Hosur, Karjan, Khardi, new sitess, Roorkee\"},{\"Key\":\"OldEmail\",\"Value\":\"\"},{\"Key\":\"Email\",\"Value\":\"debraj.d@osmosys.co\"}]}" } { "timestamp": "2026-03-08 17:38:16.6610", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : Update_USER ###" } { "timestamp": "2026-03-08 17:38:16.6610", "level": "Info", "severity": "INFO", "message": "### Started Event for Update User Email ###" } { "timestamp": "2026-03-08 17:38:16.6610", "level": "Info", "severity": "INFO", "message": "Calling Send Email Function for Update User Email" } { "timestamp": "2026-03-08 17:38:16.6610", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:38:16.6610", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:38:16.6610", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:38:16.6610", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:38:16.7988", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"OQSHA\\\" \",\"to\":\"debraj.d@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Your OQSHA Access Has Been Updated\",\"text\":null,\"html\":\"Hi customer creator complain,\\n

\\nYour access to the TTK Beta - QA<\/strong> organisation in OQSHA has been updated.\\n

\\nAvailable Ticket Sites: Central Team, Coimbatore, Hosur, Karjan, Khardi, new sitess, Roorkee\\n
\\nAvailable Category: abc, Examplewfe, HSE Suggestion, Ladder cleaning, lalit new category, Near Misses, nkkl, testing cat, tipping, tipping2, Unsafe Act, unsafe cond, Unsafe Condition, unsafe condss\\n

\\nPlease use your existing credentials to login.

\\n
\\nOrganisation: TTK Beta - QA\\n

\\nClick here<\/a> to sign in.\\n

\\nRegards,\\n
\\nOQSHA\\n
\\nPowered by Osmosys\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625912,\"createdOn\":\"2026-03-08T17:38:16.799Z\",\"updatedOn\":\"2026-03-08T17:38:16.799Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:38:16.7988", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:38:16.7988", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:38:16.7988", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:38:16.7988", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:38:16.7988", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"Update_APP_USER\",\"EventArgs\":[{\"Key\":\"DisplayName\",\"Value\":\"customer creator complain\"},{\"Key\":\"Password\",\"Value\":\"\"},{\"Key\":\"OrganisationName\",\"Value\":\"TTK Beta - QA\"},{\"Key\":\"UserUid\",\"Value\":\"\"},{\"Key\":\"UserDivisions\",\"Value\":\"abc, Examplewfe, HSE Suggestion, Ladder cleaning, lalit new category, Near Misses, nkkl, testing cat, tipping, tipping2, Unsafe Act, unsafe cond, Unsafe Condition, unsafe condss\"},{\"Key\":\"UserIncidentSites\",\"Value\":\"Central Team, Coimbatore, Hosur, Karjan, Khardi, new sitess, Roorkee\"},{\"Key\":\"Email\",\"Value\":\"debraj.d@osmosys.co\"},{\"Key\":\"MobileNumber\",\"Value\":\"+919485219603\"}]}" } { "timestamp": "2026-03-08 17:38:16.7988", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : Update_APP_USER ###" } { "timestamp": "2026-03-08 17:38:16.7988", "level": "Info", "severity": "INFO", "message": "### Started Event for Update App User Email ###" } { "timestamp": "2026-03-08 17:38:16.7988", "level": "Info", "severity": "INFO", "message": "Calling Send Email Function for Update User Email" } { "timestamp": "2026-03-08 17:38:16.7988", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:38:16.7988", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:38:16.7988", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:38:16.7988", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:38:16.8947", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"OQSHA\\\" \",\"to\":\"debraj.d@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Your OQSHA Access Has Been Updated\",\"text\":null,\"html\":\"Hi customer creator complain,\\n

\\nYour access to the TTK Beta - QA<\/strong> organisation in OQSHA has been updated.\\n

\\nAvailable Ticket Sites: Central Team, Coimbatore, Hosur, Karjan, Khardi, new sitess, Roorkee\\n
\\nAvailable Category: abc, Examplewfe, HSE Suggestion, Ladder cleaning, lalit new category, Near Misses, nkkl, testing cat, tipping, tipping2, Unsafe Act, unsafe cond, Unsafe Condition, unsafe condss\\n

\\nYour Credentials for app login are:

Email: debraj.d@osmosys.co
Mobile number: +919485219603\\n
\\nOrganisation: TTK Beta - QA\\n

\\nClick here<\/a> to sign in.\\n

\\nRegards,\\n
\\nOQSHA\\n
\\nPowered by Osmosys\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625913,\"createdOn\":\"2026-03-08T17:38:16.893Z\",\"updatedOn\":\"2026-03-08T17:38:16.893Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:38:16.8947", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:38:16.8947", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:38:16.8947", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:49.1663", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:49.1663", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18720\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:49.1713", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:49.1713", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:49.1713", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00031#" } { "timestamp": "2026-03-08 17:39:49.1713", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00031" } { "timestamp": "2026-03-08 17:39:49.1713", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:49.1713", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:49.1713", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:49.1713", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:49.1713", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:49.3135", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00031\\n
\\n Description:<\/b> Safety issue found in hyderabad\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625914,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:49.311Z\",\"updatedOn\":\"2026-03-08T17:39:49.311Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:49.3135", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:49.3135", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:49.3135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:49.3135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:49.3135", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00031\"},{\"type\":\"text\",\"text\":\"Safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:49.4063", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:49.4063", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:49.4063", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:49.4063", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:49.4063", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:49.4063", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:49.4063", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:49.4063", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:49.4063", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00005#" } { "timestamp": "2026-03-08 17:39:49.4063", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00005" } { "timestamp": "2026-03-08 17:39:49.4218", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:49.4218", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:49.4218", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:49.4218", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:49.4218", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:49.5155", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625916,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:49.514Z\",\"updatedOn\":\"2026-03-08T17:39:49.514Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:49.5155", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:49.5155", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:49.5155", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:49.5155", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:49.5155", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:49.6176", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:49.6176", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:49.6176", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:49.6176", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:49.6176", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:49.6176", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18728\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00032\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:49.6240", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:49.6240", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:49.6240", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00032#" } { "timestamp": "2026-03-08 17:39:49.6240", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00032" } { "timestamp": "2026-03-08 17:39:49.6240", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:49.6240", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:49.6240", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:49.6240", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:49.6240", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:49.7222", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00032\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00032\\n
\\n Description:<\/b> Safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625918,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:49.721Z\",\"updatedOn\":\"2026-03-08T17:39:49.721Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:49.7222", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:49.7222", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:49.7222", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:49.7222", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:49.7222", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00032\"},{\"type\":\"text\",\"text\":\"Safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:49.8146", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:49.8146", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:49.8146", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:49.8146", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:49.8146", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:49.8146", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:49.8146", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:49.8146", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:49.8146", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00006#" } { "timestamp": "2026-03-08 17:39:49.8146", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00006" } { "timestamp": "2026-03-08 17:39:49.8337", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:49.8337", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:49.8337", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:49.8337", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:49.8337", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:49.9185", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625920,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:49.921Z\",\"updatedOn\":\"2026-03-08T17:39:49.921Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:49.9185", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:49.9185", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:49.9247", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:49.9395", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:49.9395", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:50.0189", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:50.0189", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:50.0189", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:50.0189", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:50.0189", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:50.0189", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18733\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:50.0351", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:50.0351", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:50.0351", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00033#" } { "timestamp": "2026-03-08 17:39:50.0351", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00033" } { "timestamp": "2026-03-08 17:39:50.0462", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:50.0462", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:50.0462", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:50.0462", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:50.0462", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:50.1339", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00033\\n
\\n Description:<\/b> safety issue found in hyderabad\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625922,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:50.132Z\",\"updatedOn\":\"2026-03-08T17:39:50.132Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:50.1339", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:50.1339", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:50.1339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:50.1486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:50.1486", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:50.2359", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:50.2359", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:50.2359", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:50.2359", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:50.2359", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:50.2359", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:50.2359", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:50.2359", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:50.2359", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00013#" } { "timestamp": "2026-03-08 17:39:50.2359", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00013" } { "timestamp": "2026-03-08 17:39:50.2516", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:50.2516", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:50.2516", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:50.2516", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:50.2516", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:50.3390", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00013\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625924,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:50.338Z\",\"updatedOn\":\"2026-03-08T17:39:50.338Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:50.3390", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:50.3390", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:50.3390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:50.3502", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:50.3502", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00013\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:50.4362", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:50.4362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:50.4362", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:50.4362", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:50.4362", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:50.4362", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18735\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:50.4362", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:50.4362", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:50.4362", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00034#" } { "timestamp": "2026-03-08 17:39:50.4362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00034" } { "timestamp": "2026-03-08 17:39:50.4362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:50.4362", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:50.4510", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:50.4510", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:50.4510", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:50.5375", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00034\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625926,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:50.537Z\",\"updatedOn\":\"2026-03-08T17:39:50.537Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:50.5375", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:50.5375", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:50.5375", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:50.5482", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:50.5482", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00034\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:50.6370", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:50.6370", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:50.6370", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:50.6370", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:50.6370", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:50.6370", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18737\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:50.6504", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:50.6504", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:50.6504", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00036#" } { "timestamp": "2026-03-08 17:39:50.6504", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00036" } { "timestamp": "2026-03-08 17:39:50.6599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:50.6599", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:50.6599", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:50.6599", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:50.6599", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:50.7480", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00036\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625928,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:50.746Z\",\"updatedOn\":\"2026-03-08T17:39:50.746Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:50.7480", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:50.7480", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:50.7480", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:50.7480", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:50.7480", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00036\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:50.8440", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:50.8440", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:50.8440", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:50.8440", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:50.8440", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:50.8440", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18738\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:50.8440", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:50.8440", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:50.8440", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00037#" } { "timestamp": "2026-03-08 17:39:50.8440", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00037" } { "timestamp": "2026-03-08 17:39:50.8656", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:50.8656", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:50.8656", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:50.8656", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:50.8656", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:50.9518", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00037\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625930,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:50.951Z\",\"updatedOn\":\"2026-03-08T17:39:50.951Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:50.9518", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:50.9518", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:50.9518", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:50.9518", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:50.9668", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00037\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:51.0527", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:51.0527", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:51.0527", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:51.0527", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:51.0527", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:51.0527", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18740\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:51.0603", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:51.0603", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:51.0603", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00038#" } { "timestamp": "2026-03-08 17:39:51.0603", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00038" } { "timestamp": "2026-03-08 17:39:51.0603", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:51.0603", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:51.0603", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:51.0603", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:51.0603", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:51.1593", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00038\\n
\\n Description:<\/b> safety issue found\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625932,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:51.159Z\",\"updatedOn\":\"2026-03-08T17:39:51.159Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:51.1593", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:51.1593", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:51.1593", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:51.1699", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:51.1699", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00038\"},{\"type\":\"text\",\"text\":\"safety issue found\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:51.2571", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:51.2571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:51.2571", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:51.2571", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:51.2571", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:51.2571", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18807\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:51.2571", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:51.2571", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:51.2636", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00013#" } { "timestamp": "2026-03-08 17:39:51.2636", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00013" } { "timestamp": "2026-03-08 17:39:51.2636", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:51.2636", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:51.2636", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:51.2636", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:51.2636", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:51.3592", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625934,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:51.357Z\",\"updatedOn\":\"2026-03-08T17:39:51.357Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:51.3592", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:51.3592", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:51.3592", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:51.3592", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:51.3592", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:51.4549", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:51.4549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:51.4549", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:51.4549", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:51.4549", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:51.4549", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18868\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00025\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:51.4549", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:51.4549", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:51.4549", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00025#" } { "timestamp": "2026-03-08 17:39:51.4549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00025" } { "timestamp": "2026-03-08 17:39:51.4711", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:51.4711", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:51.4711", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:51.4711", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:51.4711", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:51.5597", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00025\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00025\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625936,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:51.557Z\",\"updatedOn\":\"2026-03-08T17:39:51.557Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:51.5597", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:51.5597", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:51.5597", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:51.5693", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:51.5693", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00025\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:51.6560", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:51.6560", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:51.6560", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:51.6560", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:51.6560", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:51.6560", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18881\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:51.6560", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:51.6560", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:51.6560", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00028#" } { "timestamp": "2026-03-08 17:39:51.6560", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00028" } { "timestamp": "2026-03-08 17:39:51.6817", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:51.6817", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:51.6817", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:51.6817", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:51.6817", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:51.7703", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625938,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:51.768Z\",\"updatedOn\":\"2026-03-08T17:39:51.768Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:51.7703", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:51.7703", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:51.7703", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:51.7835", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:51.7835", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:51.8712", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:51.8712", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:51.8712", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:51.8712", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:51.8712", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:51.8712", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18884\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:51.8759", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:51.8759", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:51.8759", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00029#" } { "timestamp": "2026-03-08 17:39:51.8759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00029" } { "timestamp": "2026-03-08 17:39:51.8759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:51.8759", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:51.8759", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:51.8759", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:51.8759", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:51.9701", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625940,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:51.971Z\",\"updatedOn\":\"2026-03-08T17:39:51.971Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:51.9701", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:51.9701", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:51.9701", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:51.9890", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:51.9890", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:52.0731", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:52.0731", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:52.0731", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:52.0731", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:52.0771", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:52.0771", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18885\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:52.0771", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:52.0771", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:52.0771", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00033#" } { "timestamp": "2026-03-08 17:39:52.0771", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00033" } { "timestamp": "2026-03-08 17:39:52.0771", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:52.0915", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:52.0915", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:52.0915", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:52.0915", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:52.1792", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00033\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625942,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:52.177Z\",\"updatedOn\":\"2026-03-08T17:39:52.177Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:52.1792", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:52.1792", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:52.1792", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:52.1957", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:52.1957", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:52.2816", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:52.2816", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:52.2816", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:52.2816", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:52.2816", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:52.2816", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:52.2816", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:52.2816", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:52.2816", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00013#" } { "timestamp": "2026-03-08 17:39:52.2816", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00013" } { "timestamp": "2026-03-08 17:39:52.3033", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:52.3033", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:52.3033", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:52.3033", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:52.3033", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:52.3898", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625944,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:52.389Z\",\"updatedOn\":\"2026-03-08T17:39:52.389Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:52.3898", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:52.3898", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:52.3898", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:52.4071", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:52.4071", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:52.4948", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:52.4948", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:52.4948", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:52.4948", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:52.4948", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:52.4948", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21189\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:52.5007", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:52.5007", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:52.5007", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00038#" } { "timestamp": "2026-03-08 17:39:52.5007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00038" } { "timestamp": "2026-03-08 17:39:52.5007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:52.5007", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:52.5007", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:52.5007", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:52.5007", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:52.5974", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00038\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625946,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:52.598Z\",\"updatedOn\":\"2026-03-08T17:39:52.598Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:52.5974", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:52.5974", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:52.5974", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:52.6150", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:52.6150", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00038\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:52.7029", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:52.7029", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:52.7029", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:52.7029", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:52.7029", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:52.7029", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21190\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:52.7029", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:52.7029", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:52.7029", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00039#" } { "timestamp": "2026-03-08 17:39:52.7029", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00039" } { "timestamp": "2026-03-08 17:39:52.7227", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:52.7227", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:52.7227", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:52.7227", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:52.7227", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:52.8101", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625948,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:52.808Z\",\"updatedOn\":\"2026-03-08T17:39:52.808Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:52.8101", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:52.8101", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:52.8101", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:52.8184", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:52.8184", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:52.9059", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:52.9059", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:52.9059", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:52.9059", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:52.9059", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:52.9059", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21191\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00040\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:52.9059", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:52.9059", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:52.9059", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00040#" } { "timestamp": "2026-03-08 17:39:52.9059", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00040" } { "timestamp": "2026-03-08 17:39:52.9283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:52.9283", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:52.9283", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:52.9283", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:52.9283", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:53.0129", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00040\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00040\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625950,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:53.014Z\",\"updatedOn\":\"2026-03-08T17:39:53.014Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:53.0129", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:53.0129", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:53.0129", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:53.0311", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:53.0311", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00040\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:53.1165", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:53.1165", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:53.1165", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:53.1165", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:53.1165", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:53.1165", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21193\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00042\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:53.1262", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:53.1262", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:53.1262", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00042#" } { "timestamp": "2026-03-08 17:39:53.1262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00042" } { "timestamp": "2026-03-08 17:39:53.1262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:53.1262", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:53.1262", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:53.1262", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:53.1262", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:53.2310", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00042\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00042\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625952,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:53.229Z\",\"updatedOn\":\"2026-03-08T17:39:53.229Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:53.2310", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:53.2310", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:53.2310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:53.2442", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:53.2442", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00042\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:53.3247", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:53.3247", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:53.3247", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:53.3247", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:53.3356", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:53.3356", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21287\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00077\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:53.3452", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:53.3452", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:53.3452", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00077#" } { "timestamp": "2026-03-08 17:39:53.3452", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00077" } { "timestamp": "2026-03-08 17:39:53.3452", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:53.3452", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:53.3452", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:53.3452", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:53.3452", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:53.4434", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00077\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00077\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625954,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:53.441Z\",\"updatedOn\":\"2026-03-08T17:39:53.441Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:53.4434", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:53.4434", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:53.4434", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:53.4555", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:53.4555", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00077\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:53.5530", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:53.5530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:53.5530", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:53.5530", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:53.5530", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:53.5530", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21300\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00084\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:53.5530", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:53.5530", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:53.5530", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00084#" } { "timestamp": "2026-03-08 17:39:53.5530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00084" } { "timestamp": "2026-03-08 17:39:53.5682", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:53.5682", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:53.5682", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:53.5682", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:53.5682", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:53.6560", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00084\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00084\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625956,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:53.654Z\",\"updatedOn\":\"2026-03-08T17:39:53.654Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:53.6560", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:53.6560", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:53.6560", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:53.6560", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:53.6560", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00084\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:53.7522", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:53.7522", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:53.7522", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:53.7522", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:53.7522", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:53.7522", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:53.7522", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:53.7635", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:53.7635", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-08 17:39:53.7635", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-08 17:39:53.7635", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-08 17:39:53.7635", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:53.7635", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:53.7635", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:53.7635", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:53.8619", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625958,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:53.860Z\",\"updatedOn\":\"2026-03-08T17:39:53.860Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:53.8619", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:53.8619", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:53.8619", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-08 17:39:53.8744", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-08 17:39:53.8744", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:53.9606", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:53.9606", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-08 17:39:53.9606", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:53.9606", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:53.9606", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:53.9606", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:53.9696", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:53.9696", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:53.9696", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-08 17:39:53.9696", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-08 17:39:53.9696", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-08 17:39:53.9696", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:53.9696", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:53.9696", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:53.9696", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:54.0642", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625960,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:54.064Z\",\"updatedOn\":\"2026-03-08T17:39:54.064Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:54.0642", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:54.0642", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:54.0642", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-08 17:39:54.0796", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-08 17:39:54.0796", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:54.1663", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:54.1663", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-08 17:39:54.1663", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:54.1663", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:54.1663", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:54.1698", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:54.1698", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:54.1698", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:54.1698", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-08 17:39:54.1698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-08 17:39:54.1864", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-08 17:39:54.1864", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:54.1864", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:54.1864", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:54.1864", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:54.2714", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625962,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:54.274Z\",\"updatedOn\":\"2026-03-08T17:39:54.274Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:54.2714", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:54.2714", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:54.2714", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-08 17:39:54.2861", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-08 17:39:54.2861", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:54.3723", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:54.3739", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-08 17:39:54.3739", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:54.3739", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:54.3739", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:54.3739", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:54.3739", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:54.3739", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:54.3739", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-08 17:39:54.3739", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-08 17:39:54.3927", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-08 17:39:54.3927", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:54.3927", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:54.3927", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:54.3927", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:54.4802", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625964,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:54.478Z\",\"updatedOn\":\"2026-03-08T17:39:54.478Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:54.4802", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:54.4802", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:54.4822", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-08 17:39:54.4822", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-08 17:39:54.4822", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:54.5847", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:54.5847", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-08 17:39:54.5847", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:54.5847", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:54.5847", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:54.5847", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:54.5925", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:54.5925", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:54.5925", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-08 17:39:54.5925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-08 17:39:54.5925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:54.5925", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:54.5925", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:54.5925", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:54.5925", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:54.6879", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625966,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:54.690Z\",\"updatedOn\":\"2026-03-08T17:39:54.690Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:54.6879", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:54.6879", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:54.6879", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:54.7055", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:54.7055", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:54.7926", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:54.7926", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:54.7926", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:54.7926", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:54.7926", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:54.7926", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:54.8011", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:54.8011", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:54.8011", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-08 17:39:54.8011", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-08 17:39:54.8113", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:54.8113", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:54.8113", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:54.8113", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:54.8113", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:54.8978", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625968,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:54.897Z\",\"updatedOn\":\"2026-03-08T17:39:54.897Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:54.8978", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:54.8978", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:54.8978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:54.9128", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:54.9128", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:55.0027", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:55.0027", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:55.0027", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:55.0027", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:55.0027", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:55.0027", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:55.0027", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:55.0139", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:55.0139", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-08 17:39:55.0139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-08 17:39:55.0139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:55.0139", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:55.0139", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:55.0139", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:55.0139", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:55.1096", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625970,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:55.112Z\",\"updatedOn\":\"2026-03-08T17:39:55.112Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:55.1096", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:55.1096", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:55.1096", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:55.1284", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:55.1284", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:55.2110", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:55.2110", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:55.2167", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:55.2167", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:55.2167", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:55.2167", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:55.2167", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:55.2167", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:55.2167", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-08 17:39:55.2167", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-08 17:39:55.2345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:55.2345", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:55.2345", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:55.2345", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:55.2345", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:55.3213", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625972,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:55.319Z\",\"updatedOn\":\"2026-03-08T17:39:55.319Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:55.3213", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:55.3213", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:55.3213", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:55.3296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:55.3296", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:55.4157", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:55.4157", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:55.4157", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:55.4157", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:55.4157", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:55.4157", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:55.4251", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:55.4251", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:55.4251", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-08 17:39:55.4251", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-08 17:39:55.4251", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:55.4352", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:55.4352", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:55.4352", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:55.4352", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:55.5237", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625974,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:55.522Z\",\"updatedOn\":\"2026-03-08T17:39:55.522Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:55.5237", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:55.5237", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:55.5237", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:55.5370", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:55.5370", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:55.6178", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:55.6178", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:55.6178", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:55.6178", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:55.6266", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:55.6266", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:55.6266", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:55.6266", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:55.6266", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-08 17:39:55.6266", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-08 17:39:55.6432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:55.6432", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:55.6432", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:55.6432", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:55.6432", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:55.7296", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625976,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:55.728Z\",\"updatedOn\":\"2026-03-08T17:39:55.728Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:55.7296", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:55.7296", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:55.7296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:55.7390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:55.7390", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:55.8270", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:55.8270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:55.8270", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:55.8270", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:55.8270", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:55.8270", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:55.8270", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:55.8270", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:55.8270", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-08 17:39:55.8270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-08 17:39:55.8476", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:55.8476", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:55.8476", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:55.8476", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:55.8476", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:55.9301", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625978,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:55.933Z\",\"updatedOn\":\"2026-03-08T17:39:55.933Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:55.9301", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:55.9301", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:55.9301", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:55.9465", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:55.9465", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:56.0338", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:56.0338", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:56.0338", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:56.0338", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:56.0338", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:56.0338", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:56.0338", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:56.0338", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:56.0338", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-08 17:39:56.0338", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-08 17:39:56.0500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:56.0500", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:56.0500", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:56.0500", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:56.0500", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:56.1287", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625980,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:56.136Z\",\"updatedOn\":\"2026-03-08T17:39:56.136Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:56.1384", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:56.1384", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:56.1384", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:56.1384", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:56.1543", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:56.2418", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:56.2418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:56.2418", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:56.2418", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:56.2418", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:56.2418", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22141\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:56.2493", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:56.2493", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:56.2493", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00069#" } { "timestamp": "2026-03-08 17:39:56.2493", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00069" } { "timestamp": "2026-03-08 17:39:56.2493", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:56.2493", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:56.2493", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:56.2493", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:56.2493", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:56.3470", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00069\\n
\\n Description:<\/b> test noti\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625982,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:56.345Z\",\"updatedOn\":\"2026-03-08T17:39:56.345Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:56.3470", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:56.3470", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:56.3470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:56.3629", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:56.3629", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00069\"},{\"type\":\"text\",\"text\":\"test noti\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:56.4499", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:56.4499", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:56.4499", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:56.4499", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:56.4510", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:56.4510", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22279\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:56.4510", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:56.4510", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:56.4510", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00001#" } { "timestamp": "2026-03-08 17:39:56.4510", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00001" } { "timestamp": "2026-03-08 17:39:56.4510", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:56.4510", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:56.4510", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:56.4510", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:56.4510", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:56.5525", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625984,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:56.550Z\",\"updatedOn\":\"2026-03-08T17:39:56.550Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:56.5525", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:56.5525", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:56.5525", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:56.5642", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:56.5642", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:56.6492", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:56.6492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:56.6492", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:56.6492", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:56.6573", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:56.6573", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22309\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:56.6573", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:56.6573", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:56.6573", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00007#" } { "timestamp": "2026-03-08 17:39:56.6573", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00007" } { "timestamp": "2026-03-08 17:39:56.6753", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:56.6753", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:56.6753", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:56.6753", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:56.6753", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:56.7629", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625986,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:56.760Z\",\"updatedOn\":\"2026-03-08T17:39:56.760Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:56.7629", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:56.7629", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:56.7629", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:56.7718", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:56.7718", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:56.8613", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:56.8613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:56.8613", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:56.8613", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:56.8613", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:56.8613", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22310\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:56.8613", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:56.8613", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:56.8613", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00008#" } { "timestamp": "2026-03-08 17:39:56.8613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00008" } { "timestamp": "2026-03-08 17:39:56.8814", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:56.8814", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:56.8814", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:56.8814", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:56.8814", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:56.9651", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625988,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:56.969Z\",\"updatedOn\":\"2026-03-08T17:39:56.969Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:56.9651", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:56.9651", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:56.9651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:56.9845", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:56.9845", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:57.0780", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:57.0780", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:57.0780", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:57.0780", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:57.0780", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:57.0780", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:57.0938", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:57.0938", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:57.0938", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00010#" } { "timestamp": "2026-03-08 17:39:57.0938", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00010" } { "timestamp": "2026-03-08 17:39:57.0938", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:57.0938", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:57.0938", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:57.0938", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:57.0938", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:57.1907", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625990,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:57.189Z\",\"updatedOn\":\"2026-03-08T17:39:57.189Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:57.1907", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:57.1907", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:57.1907", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:57.2025", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:57.2025", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:57.2916", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:57.2916", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:57.2916", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:57.2916", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:57.2916", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:57.2916", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23082\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:57.2993", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:57.2993", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:57.2993", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00017#" } { "timestamp": "2026-03-08 17:39:57.2993", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00017" } { "timestamp": "2026-03-08 17:39:57.3199", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:57.3199", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:57.3199", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:57.3199", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:57.3199", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:57.4097", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625992,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:57.407Z\",\"updatedOn\":\"2026-03-08T17:39:57.407Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:57.4097", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:57.4097", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:57.4097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:57.4217", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:57.4217", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:57.5071", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:57.5071", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:57.5071", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:57.5071", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:57.5071", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:57.5071", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"27042\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:57.5071", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:57.5071", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:57.5071", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00010#" } { "timestamp": "2026-03-08 17:39:57.5071", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00010" } { "timestamp": "2026-03-08 17:39:57.5212", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:57.5212", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:57.5212", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:57.5212", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:57.5212", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:57.6069", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625994,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:57.608Z\",\"updatedOn\":\"2026-03-08T17:39:57.608Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:57.6069", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:57.6069", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:57.6069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:57.6239", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:57.6239", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:57.7102", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:57.7102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:57.7102", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:57.7102", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:57.7102", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:57.7102", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"32974\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:57.7215", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:57.7215", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:57.7215", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00011#" } { "timestamp": "2026-03-08 17:39:57.7215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00011" } { "timestamp": "2026-03-08 17:39:57.7215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:57.7215", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:57.7215", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:57.7321", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:57.7321", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:57.8141", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Examplewfe\\n
\\n Reported by:<\/b> Partiosh Kumar\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625996,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:57.816Z\",\"updatedOn\":\"2026-03-08T17:39:57.816Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:57.8141", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:57.8141", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:57.8141", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:57.8335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:57.8335", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Examplewfe\"},{\"type\":\"text\",\"text\":\"Partiosh Kumar\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:57.9292", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:57.9292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:57.9292", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:57.9292", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:57.9292", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:57.9292", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47930\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:57.9357", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:57.9357", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:57.9357", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00011#" } { "timestamp": "2026-03-08 17:39:57.9357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00011" } { "timestamp": "2026-03-08 17:39:57.9357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:57.9357", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:57.9357", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:57.9357", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:57.9357", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:58.0334", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":625998,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:58.033Z\",\"updatedOn\":\"2026-03-08T17:39:58.033Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:58.0334", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:58.0334", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:58.0334", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:58.0479", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:58.0479", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:58.1378", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:58.1386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:58.1386", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:58.1386", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:58.1386", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:58.1386", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47931\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00015\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:58.1386", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:58.1386", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:58.1386", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00015#" } { "timestamp": "2026-03-08 17:39:58.1386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00015" } { "timestamp": "2026-03-08 17:39:58.1568", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:58.1568", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:58.1568", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:58.1568", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:58.1568", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:58.2423", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00015\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00015\\n
\\n Description:<\/b> This is Task Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626000,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:58.242Z\",\"updatedOn\":\"2026-03-08T17:39:58.242Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:58.2423", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:58.2423", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:58.2423", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:58.2545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:58.2545", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00015\"},{\"type\":\"text\",\"text\":\"This is Task Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:58.3412", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:58.3412", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:58.3430", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:58.3430", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:58.3430", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:58.3430", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47932\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:58.3430", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:58.3430", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:58.3430", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00016#" } { "timestamp": "2026-03-08 17:39:58.3430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00016" } { "timestamp": "2026-03-08 17:39:58.3630", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:58.3630", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:58.3630", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:58.3630", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:58.3630", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:58.4498", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00016\\n
\\n Description:<\/b> This Is Task Description - Task\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626002,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:58.448Z\",\"updatedOn\":\"2026-03-08T17:39:58.448Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:58.4498", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:58.4498", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:58.4498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:58.4636", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:58.4636", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00016\"},{\"type\":\"text\",\"text\":\"This Is Task Description - Task\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:58.5509", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:58.5509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:58.5509", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:58.5509", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:58.5509", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:58.5509", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48022\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:58.5605", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:58.5605", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:58.5605", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00036#" } { "timestamp": "2026-03-08 17:39:58.5605", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00036" } { "timestamp": "2026-03-08 17:39:58.5605", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:58.5605", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:58.5605", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:58.5605", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:58.5605", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:58.6648", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00036\\n
\\n Description:<\/b> New Ticket\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626004,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:58.662Z\",\"updatedOn\":\"2026-03-08T17:39:58.662Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:58.6648", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:58.6648", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:58.6648", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:58.6804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:58.6804", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00036\"},{\"type\":\"text\",\"text\":\"New Ticket\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:58.7731", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:58.7731", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:58.7731", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:58.7731", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:58.7731", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:58.7731", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:58.7845", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:58.7845", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:58.7845", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-08 17:39:58.7845", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-08 17:39:58.7965", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:58.7965", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:58.7965", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:58.7965", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:58.7965", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:58.8790", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626006,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:58.881Z\",\"updatedOn\":\"2026-03-08T17:39:58.881Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:58.8790", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:58.8790", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:58.8790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:58.8997", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:58.8997", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:58.9826", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:58.9826", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:58.9826", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:58.9826", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:58.9826", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:58.9826", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:58.9826", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:58.9826", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:58.9826", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-08 17:39:58.9826", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-08 17:39:59.0038", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:59.0038", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:59.0038", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:59.0038", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:59.0038", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:59.0911", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626008,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:59.089Z\",\"updatedOn\":\"2026-03-08T17:39:59.089Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:59.0929", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:59.0929", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:59.0929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:59.1110", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:59.1110", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:59.2175", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:59.2175", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:59.2175", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:59.2175", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:59.2175", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:59.2175", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:59.2175", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:59.2175", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:59.2175", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-08 17:39:59.2175", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-08 17:39:59.2387", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:59.2387", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:59.2387", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:59.2387", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:59.2387", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:59.3276", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626010,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:59.325Z\",\"updatedOn\":\"2026-03-08T17:39:59.325Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:59.3276", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:59.3276", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:59.3276", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:59.3276", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:59.3276", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:59.4237", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:59.4237", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:59.4237", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:59.4237", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:59.4237", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:59.4237", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:39:59.4237", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:59.4355", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:59.4355", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-08 17:39:59.4355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-08 17:39:59.4355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:39:59.4355", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:59.4355", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:59.4355", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:59.4355", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:59.5337", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626012,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:39:59.539Z\",\"updatedOn\":\"2026-03-08T17:39:59.539Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:59.5337", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:59.5337", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:59.5337", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:39:59.5545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:39:59.5545", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:59.6417", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:59.6417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:39:59.6417", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:59.6417", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:59.6417", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:59.6417", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22233\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00043\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 17:39:59.6417", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:59.6417", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:59.6417", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00043#" } { "timestamp": "2026-03-08 17:39:59.6417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00043" } { "timestamp": "2026-03-08 17:39:59.6616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:39:59.6616", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:59.6616", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:59.6616", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:59.6616", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:59.7496", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00043\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00043\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626014,\"createdOn\":\"2026-03-08T17:39:59.747Z\",\"updatedOn\":\"2026-03-08T17:39:59.747Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:59.7496", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:59.7496", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:59.7496", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:39:59.7655", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:39:59.7655", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00043\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:39:59.8494", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:39:59.8494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:39:59.8494", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:59.8494", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:39:59.8494", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:39:59.8571", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22331\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 17:39:59.8571", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:39:59.8571", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:39:59.8571", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00003#" } { "timestamp": "2026-03-08 17:39:59.8571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00003" } { "timestamp": "2026-03-08 17:39:59.8764", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:39:59.8764", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:39:59.8764", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:39:59.8764", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:39:59.8764", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:39:59.9652", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626016,\"createdOn\":\"2026-03-08T17:39:59.963Z\",\"updatedOn\":\"2026-03-08T17:39:59.963Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:39:59.9652", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:39:59.9652", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:39:59.9652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:39:59.9805", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:39:59.9805", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:40:00.0675", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:40:00.0675", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:40:00.0675", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:00.0675", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:40:00.0675", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:40:00.0675", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22176\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00075\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 17:40:00.0675", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:40:00.0675", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:00.0675", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00075#" } { "timestamp": "2026-03-08 17:40:00.0675", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00075" } { "timestamp": "2026-03-08 17:40:00.0839", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:40:00.0839", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:40:00.0839", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:40:00.0839", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:40:00.0839", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:40:00.1685", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00075\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00075\\n
\\n Description:<\/b> Leaking gas pipe\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626018,\"createdOn\":\"2026-03-08T17:40:00.169Z\",\"updatedOn\":\"2026-03-08T17:40:00.169Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:40:00.1685", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:40:00.1685", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:40:00.1685", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:40:00.1845", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:40:00.1845", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00075\"},{\"type\":\"text\",\"text\":\"Leaking gas pipe\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:40:00.2679", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:40:00.2679", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:40:00.2679", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:00.2679", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:40:00.2679", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:40:00.2679", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22174\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 17:40:00.2817", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:40:00.2817", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:00.2817", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00008#" } { "timestamp": "2026-03-08 17:40:00.2817", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00008" } { "timestamp": "2026-03-08 17:40:00.2951", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:40:00.2951", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:40:00.2951", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:40:00.2951", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:40:00.2951", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:40:00.3774", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626020,\"createdOn\":\"2026-03-08T17:40:00.381Z\",\"updatedOn\":\"2026-03-08T17:40:00.381Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:40:00.3774", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:40:00.3774", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:40:00.3774", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:40:00.3938", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:40:00.3938", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:40:00.4809", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:40:00.4809", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:40:00.4809", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:00.4809", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:40:00.4831", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:40:00.4831", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 17:40:00.4831", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:40:00.4831", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:00.4831", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00007#" } { "timestamp": "2026-03-08 17:40:00.4831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00007" } { "timestamp": "2026-03-08 17:40:00.5023", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:40:00.5023", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:40:00.5023", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:40:00.5023", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:40:00.5023", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:40:00.5907", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626022,\"createdOn\":\"2026-03-08T17:40:00.588Z\",\"updatedOn\":\"2026-03-08T17:40:00.588Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:40:00.5914", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:40:00.5914", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:40:00.5914", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:40:00.5914", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:40:00.5914", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:40:00.6959", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:40:00.6959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:40:00.6959", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:00.6959", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:40:00.6959", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:40:00.6959", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00071\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 17:40:00.7045", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:40:00.7045", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:00.7045", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00071#" } { "timestamp": "2026-03-08 17:40:00.7045", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00071" } { "timestamp": "2026-03-08 17:40:00.7045", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:40:00.7045", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:40:00.7045", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:40:00.7045", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:40:00.7045", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:40:00.8115", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00071\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00071\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626024,\"createdOn\":\"2026-03-08T17:40:00.809Z\",\"updatedOn\":\"2026-03-08T17:40:00.809Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:40:00.8115", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:40:00.8115", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:40:00.8115", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:40:00.8277", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:40:00.8277", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00071\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:40:00.9181", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:40:00.9196", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:40:00.9196", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:00.9196", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:40:00.9196", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:40:00.9196", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21920\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 17:40:00.9196", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:40:00.9196", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:00.9196", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00007#" } { "timestamp": "2026-03-08 17:40:00.9196", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00007" } { "timestamp": "2026-03-08 17:40:00.9443", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:40:00.9443", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:40:00.9443", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:40:00.9443", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:40:00.9443", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:40:01.0428", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626026,\"createdOn\":\"2026-03-08T17:40:01.036Z\",\"updatedOn\":\"2026-03-08T17:40:01.036Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:40:01.0428", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:40:01.0428", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:40:01.0428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:40:01.0550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:40:01.0550", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:40:01.1436", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:40:01.1436", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:40:01.1436", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:01.1436", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:40:01.1436", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:40:01.1436", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21798\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00058\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 17:40:01.1436", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:40:01.1436", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:01.1436", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00058#" } { "timestamp": "2026-03-08 17:40:01.1436", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00058" } { "timestamp": "2026-03-08 17:40:01.1586", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:40:01.1586", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:40:01.1586", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:40:01.1586", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:40:01.1586", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:40:01.2499", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00058\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00058\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626028,\"createdOn\":\"2026-03-08T17:40:01.248Z\",\"updatedOn\":\"2026-03-08T17:40:01.248Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:40:01.2499", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:40:01.2499", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:40:01.2499", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:40:01.2646", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:40:01.2646", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00058\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:40:01.3526", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:40:01.3526", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:40:01.3526", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:01.3526", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:40:01.3526", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:40:01.3526", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47967\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00019\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 17:40:01.3615", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:40:01.3615", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:01.3615", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00019#" } { "timestamp": "2026-03-08 17:40:01.3615", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00019" } { "timestamp": "2026-03-08 17:40:01.3615", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:40:01.3615", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:40:01.3615", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:40:01.3615", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:40:01.3615", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:40:01.4615", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00019\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00019\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626030,\"createdOn\":\"2026-03-08T17:40:01.459Z\",\"updatedOn\":\"2026-03-08T17:40:01.459Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:40:01.4615", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:40:01.4615", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:40:01.4615", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:40:01.4701", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:40:01.4701", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00019\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:40:01.5565", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:40:01.5565", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:40:01.5565", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:01.5565", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:40:01.5611", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:40:01.5611", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22275\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 17:40:01.5611", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:40:01.5611", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:01.5611", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00001#" } { "timestamp": "2026-03-08 17:40:01.5611", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00001" } { "timestamp": "2026-03-08 17:40:01.5790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:40:01.5790", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:40:01.5790", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:40:01.5790", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:40:01.5790", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:40:01.6623", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626032,\"createdOn\":\"2026-03-08T17:40:01.665Z\",\"updatedOn\":\"2026-03-08T17:40:01.665Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:40:01.6623", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:40:01.6623", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:40:01.6623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:40:01.6831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:40:01.6831", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:40:01.7683", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:40:01.7683", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:40:01.7683", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:01.7683", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:40:01.7683", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:40:01.7683", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22283\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 17:40:01.7683", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:40:01.7683", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:01.7683", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00003#" } { "timestamp": "2026-03-08 17:40:01.7683", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00003" } { "timestamp": "2026-03-08 17:40:01.7861", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:40:01.7861", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:40:01.7861", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:40:01.7861", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:40:01.7861", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:40:01.8711", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00003\\n
\\n Description:<\/b> Test notification 08-jan-2025 testttttttt\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626034,\"createdOn\":\"2026-03-08T17:40:01.871Z\",\"updatedOn\":\"2026-03-08T17:40:01.871Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:40:01.8711", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:40:01.8711", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:40:01.8711", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:40:01.8903", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:40:01.8903", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00003\"},{\"type\":\"text\",\"text\":\"Test notification 08-jan-2025 testttttttt\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:40:01.9763", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:40:01.9763", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:40:01.9763", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:01.9763", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:40:01.9763", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:40:01.9763", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22319\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 17:40:01.9836", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:40:01.9836", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:01.9836", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/26\/00003#" } { "timestamp": "2026-03-08 17:40:01.9836", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/26\/00003" } { "timestamp": "2026-03-08 17:40:01.9836", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:40:01.9836", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:40:01.9836", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:40:01.9836", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:40:01.9836", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:40:02.0804", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626036,\"createdOn\":\"2026-03-08T17:40:02.079Z\",\"updatedOn\":\"2026-03-08T17:40:02.079Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:40:02.0804", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:40:02.0804", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:40:02.0804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:40:02.0963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:40:02.0963", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:40:02.1833", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:40:02.1833", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:40:02.1833", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:02.1833", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:40:02.1833", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:40:02.1833", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 17:40:02.1896", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:40:02.1896", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:02.1896", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00010#" } { "timestamp": "2026-03-08 17:40:02.1896", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00010" } { "timestamp": "2026-03-08 17:40:02.1896", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:40:02.1896", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:40:02.1896", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:40:02.1896", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:40:02.1896", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:40:02.2872", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626038,\"createdOn\":\"2026-03-08T17:40:02.285Z\",\"updatedOn\":\"2026-03-08T17:40:02.285Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:40:02.2872", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:40:02.2872", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:40:02.2872", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:40:02.3004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:40:02.3004", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:40:02.3871", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:40:02.3871", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:40:02.3871", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:02.3891", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:40:02.3891", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:40:02.3891", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"26971\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 17:40:02.3891", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:40:02.3891", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:02.3891", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00009#" } { "timestamp": "2026-03-08 17:40:02.3891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00009" } { "timestamp": "2026-03-08 17:40:02.4057", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:40:02.4057", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:40:02.4057", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:40:02.4057", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:40:02.4057", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:40:02.4930", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00009\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626040,\"createdOn\":\"2026-03-08T17:40:02.491Z\",\"updatedOn\":\"2026-03-08T17:40:02.491Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:40:02.4930", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:40:02.4930", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:40:02.4930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:40:02.5081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:40:02.5081", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00009\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:40:02.5950", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:40:02.5950", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:40:02.5950", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:02.5950", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:40:02.5950", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:40:02.5950", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47933\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 17:40:02.5950", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:40:02.5950", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:02.5950", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00034#" } { "timestamp": "2026-03-08 17:40:02.5950", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00034" } { "timestamp": "2026-03-08 17:40:02.6102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:40:02.6102", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:40:02.6102", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:40:02.6102", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:40:02.6102", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:40:02.7005", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00034\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626042,\"createdOn\":\"2026-03-08T17:40:02.698Z\",\"updatedOn\":\"2026-03-08T17:40:02.698Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:40:02.7005", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:40:02.7005", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:40:02.7005", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:40:02.7150", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:40:02.7150", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00034\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:40:02.8030", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:40:02.8030", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:40:02.8030", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:02.8030", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:40:02.8030", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:40:02.8030", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 17:40:02.8138", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:40:02.8138", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:02.8138", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00017#" } { "timestamp": "2026-03-08 17:40:02.8138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00017" } { "timestamp": "2026-03-08 17:40:02.8138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:40:02.8138", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:40:02.8138", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:40:02.8138", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:40:02.8138", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:40:02.9111", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00017\\n
\\n Description:<\/b> This is action tracker Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626044,\"createdOn\":\"2026-03-08T17:40:02.909Z\",\"updatedOn\":\"2026-03-08T17:40:02.909Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:40:02.9111", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:40:02.9111", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:40:02.9111", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:40:02.9222", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:40:02.9222", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00017\"},{\"type\":\"text\",\"text\":\"This is action tracker Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:40:03.0056", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:40:03.0056", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:40:03.0056", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:40:03.0056", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:40:04.3555", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:40:04.3555", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 17:40:04.3637", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:40:04.3637", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 17:40:04.3637", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 17:40:04.3637", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:40:04.3637", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:40:04.3637", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:40:04.3637", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:40:04.3637", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:40:04.3637", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:40:04.3637", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:40:04.3637", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 17:40:04.3637", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 17:40:04.3637", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 17:40:04.4355", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:40:04.9489", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:40:04.9516", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 17:40:04.9516", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 17:40:05.0021", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:40:05.5782", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:40:05.5782", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 17:40:05.5782", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 17:40:05.6343", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:40:06.2347", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:40:06.2347", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:40:06.2347", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:40:06.2347", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:40:06.2347", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:40:06.2347", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:40:06.2347", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 17:40:06.2347", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 17:40:06.2347", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 17:40:06.2347", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 17:40:06.2347", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:40:06.2347", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:43:04.1668", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:43:04.1668", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 17:43:04.1668", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:43:04.1668", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 17:43:04.1668", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 17:43:04.1668", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:43:04.1668", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:43:04.1668", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:43:04.1668", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:43:04.1668", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:43:04.1668", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:43:04.1668", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:43:04.1668", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 17:43:04.1668", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 17:43:04.1668", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 17:43:04.1968", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:43:04.7163", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:43:04.7163", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 17:43:04.7163", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 17:43:04.7339", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:43:05.2741", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:43:05.2779", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 17:43:05.2779", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 17:43:05.2925", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:43:05.8797", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:43:05.8797", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:43:05.8797", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:43:05.8797", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:43:05.8797", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:43:05.8797", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:43:05.8797", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 17:43:05.8797", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 17:43:05.8868", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 17:43:05.8868", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 17:43:05.8868", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:43:05.8868", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:46:04.1664", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:46:04.1664", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 17:46:04.1664", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:46:04.1664", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 17:46:04.1664", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 17:46:04.1664", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:46:04.1664", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:46:04.1664", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:46:04.1664", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:46:04.1664", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:46:04.1664", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:46:04.1664", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:46:04.1664", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 17:46:04.1664", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 17:46:04.1664", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 17:46:04.1974", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:46:04.7121", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:46:04.7121", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 17:46:04.7121", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 17:46:04.7121", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:46:05.2793", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:46:05.2793", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 17:46:05.2793", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 17:46:05.2935", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:46:05.8644", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:46:05.8670", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:46:05.8670", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:46:05.8670", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:46:05.8670", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:46:05.8670", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:46:05.8670", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 17:46:05.8670", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 17:46:05.8670", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 17:46:05.8670", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 17:46:05.8670", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:46:05.8670", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:49:04.1922", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:49:04.1922", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 17:49:04.1922", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:49:04.1922", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 17:49:04.1922", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 17:49:04.1922", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:49:04.1922", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:49:04.1922", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:49:04.1922", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:49:04.1922", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:49:04.1922", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:49:04.1922", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:49:04.1922", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 17:49:04.1922", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 17:49:04.2078", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 17:49:04.2078", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:49:04.7410", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:49:04.7410", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 17:49:04.7410", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 17:49:04.7587", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:49:05.3070", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:49:05.3070", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 17:49:05.3070", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 17:49:05.3250", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:49:05.9460", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:49:05.9460", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:49:05.9460", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:49:05.9460", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:49:05.9460", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:49:05.9460", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:49:05.9460", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 17:49:05.9460", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 17:49:05.9460", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 17:49:05.9460", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 17:49:05.9571", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:49:05.9571", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:52:04.2617", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:52:04.2617", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 17:52:04.2696", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:52:04.2696", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 17:52:04.2696", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 17:52:04.2696", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:52:04.2696", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:52:04.2696", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:52:04.2696", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:52:04.2696", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:52:04.2696", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:52:04.2696", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:52:04.2696", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 17:52:04.2696", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 17:52:04.2696", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 17:52:04.2984", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:52:04.8343", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:52:04.8343", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 17:52:04.8343", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 17:52:04.8601", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:52:05.4433", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:52:05.4433", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 17:52:05.4433", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 17:52:05.4631", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:52:06.0560", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:52:06.0560", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:52:06.0560", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:52:06.0560", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:52:06.0560", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:52:06.0626", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:52:06.0626", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 17:52:06.0626", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 17:52:06.0626", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 17:52:06.0626", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 17:52:06.0626", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:52:06.0626", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:54:49.1004", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:54:49.1004", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18365\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:54:49.1004", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:54:49.1004", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:54:49.1004", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00001#" } { "timestamp": "2026-03-08 17:54:49.1004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00001" } { "timestamp": "2026-03-08 17:54:49.1134", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:54:49.1134", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:54:49.1134", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:54:49.1134", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:54:49.1134", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:54:49.2474", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626050,\"createdOn\":\"2026-03-08T17:54:49.245Z\",\"updatedOn\":\"2026-03-08T17:54:49.245Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:54:49.2474", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:54:49.2474", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:54:49.2474", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:54:49.2474", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:54:49.2474", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:54:49.3451", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:54:49.3451", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:54:49.3451", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:54:49.3451", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:54:49.3451", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:54:49.3451", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18375\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:54:49.3451", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:54:49.3451", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:54:49.3451", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00002#" } { "timestamp": "2026-03-08 17:54:49.3451", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00002" } { "timestamp": "2026-03-08 17:54:49.3611", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 17:54:49.3611", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:54:49.3611", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:54:49.3611", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:54:49.3611", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:54:49.4476", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626052,\"createdOn\":\"2026-03-08T17:54:49.447Z\",\"updatedOn\":\"2026-03-08T17:54:49.447Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:54:49.4476", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:54:49.4476", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:54:49.4476", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 17:54:49.4602", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 17:54:49.4602", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:54:49.5434", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:54:49.5434", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 17:54:49.5488", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:54:49.5488", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:54:49.5488", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:54:49.5488", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18702\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:54:49.5488", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:54:49.5488", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:54:49.5488", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00030#" } { "timestamp": "2026-03-08 17:54:49.5488", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00030" } { "timestamp": "2026-03-08 17:54:49.5689", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 17:54:49.5689", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:54:49.5689", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:54:49.5689", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:54:49.5689", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:54:49.6557", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00030\\n
\\n Description:<\/b> Issue with lot of UI in everywhere\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626054,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:54:49.655Z\",\"updatedOn\":\"2026-03-08T17:54:49.655Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:54:49.6557", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:54:49.6557", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:54:49.6557", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 17:54:49.6712", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 17:54:49.6712", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00030\"},{\"type\":\"text\",\"text\":\"Issue with lot of UI in everywhere\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:54:49.7601", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:54:49.7601", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 17:54:49.7601", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:54:49.7601", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:54:49.7601", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:54:49.7601", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18719\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:54:49.7678", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:54:49.7678", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:54:49.7678", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00011#" } { "timestamp": "2026-03-08 17:54:49.7678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00011" } { "timestamp": "2026-03-08 17:54:49.7678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 17:54:49.7783", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:54:49.7783", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:54:49.7783", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:54:49.7783", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:54:49.8672", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00011\\n
\\n Description:<\/b> This is the testing of a safety alert after Raj made all changes.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626056,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:54:49.865Z\",\"updatedOn\":\"2026-03-08T17:54:49.865Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:54:49.8672", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:54:49.8672", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:54:49.8672", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 17:54:49.8770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 17:54:49.8770", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00011\"},{\"type\":\"text\",\"text\":\"This is the testing of a safety alert after Raj made all changes.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:54:49.9659", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:54:49.9659", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 17:54:49.9659", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:54:49.9659", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:54:49.9659", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:54:49.9659", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18886\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:54:49.9659", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:54:49.9659", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:54:49.9659", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00034#" } { "timestamp": "2026-03-08 17:54:49.9659", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00034" } { "timestamp": "2026-03-08 17:54:49.9857", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:54:49.9857", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:54:49.9857", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:54:49.9857", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:54:49.9857", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:54:50.0725", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00034\\n
\\n Description:<\/b> safety\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626058,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:54:50.073Z\",\"updatedOn\":\"2026-03-08T17:54:50.073Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:54:50.0725", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:54:50.0725", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:54:50.0762", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:54:50.0913", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:54:50.0913", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00034\"},{\"type\":\"text\",\"text\":\"safety\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:54:50.1804", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:54:50.1804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:54:50.1804", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:54:50.1804", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:54:50.1804", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:54:50.1804", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:54:50.1863", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:54:50.1863", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:54:50.1863", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00001#" } { "timestamp": "2026-03-08 17:54:50.1863", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00001" } { "timestamp": "2026-03-08 17:54:50.1863", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:54:50.1863", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:54:50.1863", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:54:50.1863", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:54:50.1863", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:54:50.2810", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626060,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:54:50.282Z\",\"updatedOn\":\"2026-03-08T17:54:50.282Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:54:50.2810", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:54:50.2810", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:54:50.2810", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:54:50.2999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:54:50.2999", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:54:50.3884", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:54:50.3884", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:54:50.3884", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:54:50.3884", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:54:50.3884", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:54:50.3884", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18924\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:54:50.3884", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:54:50.3884", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:54:50.3884", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00006#" } { "timestamp": "2026-03-08 17:54:50.3884", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00006" } { "timestamp": "2026-03-08 17:54:50.4091", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:54:50.4091", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:54:50.4091", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:54:50.4091", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:54:50.4091", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:54:50.4972", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00006\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626062,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:54:50.496Z\",\"updatedOn\":\"2026-03-08T17:54:50.496Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:54:50.4972", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:54:50.4972", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:54:50.4972", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:54:50.4972", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:54:50.4972", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00006\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:54:50.5950", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:54:50.5950", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:54:50.5950", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:54:50.5950", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:54:50.5950", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:54:50.5950", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48026\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:54:50.5950", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:54:50.5950", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:54:50.5950", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00037#" } { "timestamp": "2026-03-08 17:54:50.5950", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00037" } { "timestamp": "2026-03-08 17:54:50.6166", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:54:50.6166", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:54:50.6166", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:54:50.6166", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:54:50.6166", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:54:50.7074", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00037\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626064,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:54:50.705Z\",\"updatedOn\":\"2026-03-08T17:54:50.705Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:54:50.7074", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:54:50.7074", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:54:50.7074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:54:50.7173", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:54:50.7173", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00037\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:54:50.8072", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:54:50.8072", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:54:50.8072", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:54:50.8072", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:54:50.8095", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:54:50.8095", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48028\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 17:54:50.8095", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:54:50.8095", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:54:50.8095", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00021#" } { "timestamp": "2026-03-08 17:54:50.8095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00021" } { "timestamp": "2026-03-08 17:54:50.8095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 17:54:50.8095", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 17:54:50.8095", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 17:54:50.8095", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 17:54:50.8095", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 17:54:50.9149", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00021\\n
\\n Description:<\/b> Test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626066,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T17:54:50.913Z\",\"updatedOn\":\"2026-03-08T17:54:50.913Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 17:54:50.9149", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 17:54:50.9149", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 17:54:50.9149", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 17:54:50.9240", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 17:54:50.9240", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00021\"},{\"type\":\"text\",\"text\":\"Test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 17:54:51.0223", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 17:54:51.0223", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 17:54:51.0223", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 17:54:51.0223", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:55:04.1616", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:55:04.1616", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 17:55:04.1709", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:55:04.1709", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 17:55:04.1709", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 17:55:04.1709", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:55:04.1709", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:55:04.1709", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:55:04.1709", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:55:04.1709", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:55:04.1709", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:55:04.1709", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:55:04.1709", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 17:55:04.1709", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 17:55:04.1709", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 17:55:04.1895", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:55:04.7063", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:55:04.7063", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 17:55:04.7063", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 17:55:04.7237", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:55:05.2855", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:55:05.2855", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 17:55:05.2855", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 17:55:05.2989", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:55:05.8980", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:55:05.8980", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:55:05.8980", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:55:05.8980", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:55:05.8980", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:55:05.8980", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:55:05.8980", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 17:55:05.8980", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 17:55:05.9040", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 17:55:05.9040", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 17:55:05.9040", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:55:05.9040", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 17:58:04.1782", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 17:58:04.1782", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 17:58:04.1849", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 17:58:04.1849", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 17:58:04.1849", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 17:58:04.1849", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:58:04.1849", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:58:04.1849", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:58:04.1849", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:58:04.1849", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:58:04.1849", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:58:04.1849", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 17:58:04.1849", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 17:58:04.1849", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 17:58:04.1849", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 17:58:04.2053", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:58:04.7169", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:58:04.7169", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 17:58:04.7169", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 17:58:04.7326", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:58:05.2946", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:58:05.2946", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 17:58:05.2946", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 17:58:05.3088", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 17:58:05.9058", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 17:58:05.9058", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 17:58:05.9058", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:58:05.9058", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 17:58:05.9058", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 17:58:05.9058", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 17:58:05.9058", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 17:58:05.9058", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 17:58:05.9058", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 17:58:05.9159", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 17:58:05.9159", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 17:58:05.9159", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:01:04.1543", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:01:04.1543", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 18:01:04.1622", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:01:04.1622", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 18:01:04.1622", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 18:01:04.1622", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:01:04.1622", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:01:04.1622", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:01:04.1622", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:01:04.1622", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:01:04.1622", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:01:04.1622", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:01:04.1622", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 18:01:04.1622", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 18:01:04.1622", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 18:01:04.1836", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:01:04.7025", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:01:04.7025", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 18:01:04.7025", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 18:01:04.7229", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:01:05.3013", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:01:05.3086", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 18:01:05.3086", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 18:01:05.3200", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:01:05.9439", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:01:05.9439", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:01:05.9439", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:01:05.9439", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:01:05.9439", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:01:05.9439", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:01:05.9439", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 18:01:05.9439", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 18:01:05.9439", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 18:01:05.9439", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 18:01:05.9439", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:01:05.9439", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:04:04.1657", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:04:04.1657", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 18:04:04.1657", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:04:04.1657", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 18:04:04.1657", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 18:04:04.1657", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:04:04.1657", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:04:04.1657", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:04:04.1657", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:04:04.1657", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:04:04.1657", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:04:04.1657", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:04:04.1657", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 18:04:04.1788", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 18:04:04.1788", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 18:04:04.1988", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:04:04.7180", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:04:04.7180", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 18:04:04.7234", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 18:04:04.7234", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:04:05.2813", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:04:05.2813", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 18:04:05.2899", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 18:04:05.3011", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:04:05.8960", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:04:05.8960", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:04:05.8960", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:04:05.8960", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:04:05.8960", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:04:05.8960", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:04:05.8960", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 18:04:05.8960", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 18:04:05.8960", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 18:04:05.8960", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 18:04:05.8960", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:04:05.9091", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:07:04.1836", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:07:04.1836", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 18:07:04.1881", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:07:04.1881", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 18:07:04.1881", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 18:07:04.1881", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:07:04.1881", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:07:04.1881", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:07:04.1881", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:07:04.1881", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:07:04.1881", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:07:04.1881", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:07:04.1881", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 18:07:04.1881", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 18:07:04.1881", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 18:07:04.2144", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:07:04.7493", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:07:04.7514", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 18:07:04.7514", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 18:07:04.7652", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:07:05.3076", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:07:05.3146", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 18:07:05.3146", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 18:07:05.3146", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:07:05.9025", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:07:05.9057", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:07:05.9057", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:07:05.9057", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:07:05.9057", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:07:05.9057", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:07:05.9057", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 18:07:05.9057", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 18:07:05.9057", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 18:07:05.9057", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 18:07:05.9057", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:07:05.9057", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:09:49.1404", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:09:49.1404", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18642\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:09:49.1404", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:09:49.1404", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:09:49.1404", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00022#" } { "timestamp": "2026-03-08 18:09:49.1404", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00022" } { "timestamp": "2026-03-08 18:09:49.1557", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 18:09:49.1557", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:09:49.1557", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:09:49.1557", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:09:49.1557", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:09:49.3006", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00022\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626069,\"createdOn\":\"2026-03-08T18:09:49.298Z\",\"updatedOn\":\"2026-03-08T18:09:49.298Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:09:49.3006", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:09:49.3006", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:09:49.3006", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 18:09:49.3006", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 18:09:49.3006", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00022\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:09:49.3973", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:09:49.3973", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 18:09:49.3973", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:09:49.3973", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:09:49.3973", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:09:49.3973", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18646\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TC-\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:09:49.3973", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:09:49.3973", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:09:49.3973", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TC-\/25\/00011#" } { "timestamp": "2026-03-08 18:09:49.3973", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TC-\/25\/00011" } { "timestamp": "2026-03-08 18:09:49.4102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 18:09:49.4102", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:09:49.4102", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:09:49.4102", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:09:49.4102", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:09:49.4980", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TC-\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TC-\/25\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626071,\"createdOn\":\"2026-03-08T18:09:49.496Z\",\"updatedOn\":\"2026-03-08T18:09:49.496Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:09:49.4980", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:09:49.4980", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:09:49.4980", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 18:09:49.4980", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 18:09:49.4980", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TC-\/25\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:09:49.5946", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:09:49.5946", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 18:09:49.5946", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:09:49.5946", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:09:49.5946", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:09:49.5946", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:09:49.6069", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:09:49.6069", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:09:49.6069", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00005#" } { "timestamp": "2026-03-08 18:09:49.6069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00005" } { "timestamp": "2026-03-08 18:09:49.6069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 18:09:49.6216", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:09:49.6216", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:09:49.6216", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:09:49.6216", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:09:49.7080", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626073,\"createdOn\":\"2026-03-08T18:09:49.707Z\",\"updatedOn\":\"2026-03-08T18:09:49.707Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:09:49.7080", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:09:49.7080", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:09:49.7080", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 18:09:49.7242", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 18:09:49.7242", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:09:49.8133", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:09:49.8133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 18:09:49.8133", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:09:49.8133", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:09:49.8133", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:09:49.8133", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18692\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:09:49.8250", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:09:49.8250", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:09:49.8250", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00029#" } { "timestamp": "2026-03-08 18:09:49.8250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00029" } { "timestamp": "2026-03-08 18:09:49.8250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 18:09:49.8250", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:09:49.8250", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:09:49.8250", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:09:49.8250", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:09:49.9159", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626075,\"createdOn\":\"2026-03-08T18:09:49.922Z\",\"updatedOn\":\"2026-03-08T18:09:49.922Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:09:49.9159", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:09:49.9159", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:09:49.9159", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 18:09:49.9343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 18:09:49.9343", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:09:50.0251", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:09:50.0251", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 18:09:50.0251", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:09:50.0251", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:09:50.0287", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:09:50.0287", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18710\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:09:50.0287", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:09:50.0287", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:09:50.0287", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00009#" } { "timestamp": "2026-03-08 18:09:50.0287", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00009" } { "timestamp": "2026-03-08 18:09:50.0442", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 18:09:50.0442", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:09:50.0442", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:09:50.0442", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:09:50.0442", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:09:50.1323", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00009\\n
\\n Description:<\/b> Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626077,\"createdOn\":\"2026-03-08T18:09:50.130Z\",\"updatedOn\":\"2026-03-08T18:09:50.130Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:09:50.1323", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:09:50.1323", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:09:50.1323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 18:09:50.1416", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 18:09:50.1416", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00009\"},{\"type\":\"text\",\"text\":\"Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:09:50.2275", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:09:50.2275", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 18:09:50.2275", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:09:50.2275", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:09:50.2275", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:09:50.2275", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18766\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:09:50.2341", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:09:50.2341", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:09:50.2341", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00007#" } { "timestamp": "2026-03-08 18:09:50.2341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00007" } { "timestamp": "2026-03-08 18:09:50.2341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 18:09:50.2341", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:09:50.2341", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:09:50.2341", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:09:50.2341", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:09:50.3324", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626079,\"createdOn\":\"2026-03-08T18:09:50.331Z\",\"updatedOn\":\"2026-03-08T18:09:50.331Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:09:50.3324", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:09:50.3324", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:09:50.3324", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 18:09:50.3594", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 18:09:50.3594", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:09:50.4472", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:09:50.4472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 18:09:50.4472", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:09:50.4472", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:09:50.4472", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:09:50.4472", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18835\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00027\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:09:50.4530", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:09:50.4530", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:09:50.4530", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00027#" } { "timestamp": "2026-03-08 18:09:50.4530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00027" } { "timestamp": "2026-03-08 18:09:50.4677", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 18:09:50.4677", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:09:50.4677", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:09:50.4677", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:09:50.4677", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:09:50.5565", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00027\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00027\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626081,\"createdOn\":\"2026-03-08T18:09:50.554Z\",\"updatedOn\":\"2026-03-08T18:09:50.554Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:09:50.5565", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:09:50.5565", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:09:50.5565", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 18:09:50.5662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 18:09:50.5662", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00027\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:09:50.6540", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:09:50.6540", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 18:09:50.6540", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:09:50.6540", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:09:50.6540", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:09:50.6540", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:09:50.6540", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:09:50.6540", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:09:50.6540", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00039#" } { "timestamp": "2026-03-08 18:09:50.6540", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00039" } { "timestamp": "2026-03-08 18:09:50.7459", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 18:09:50.7459", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:09:50.7459", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:09:50.7468", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:09:50.7468", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:09:50.8336", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626083,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:09:50.832Z\",\"updatedOn\":\"2026-03-08T18:09:50.832Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:09:50.8336", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:09:50.8336", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:09:50.8336", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 18:09:50.8445", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 18:09:50.8445", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:09:50.9327", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:09:50.9327", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 18:09:50.9327", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:09:50.9327", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:09:50.9327", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:09:50.9327", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48031\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:09:50.9395", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:09:50.9395", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:09:50.9395", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00022#" } { "timestamp": "2026-03-08 18:09:50.9395", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00022" } { "timestamp": "2026-03-08 18:09:50.9395", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 18:09:50.9501", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:09:50.9501", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:09:50.9501", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:09:50.9501", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:09:51.0364", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00022\\n
\\n Description:<\/b> Testing\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626085,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:09:51.036Z\",\"updatedOn\":\"2026-03-08T18:09:51.036Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:09:51.0364", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:09:51.0364", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:09:51.0364", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 18:09:51.0477", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 18:09:51.0477", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00022\"},{\"type\":\"text\",\"text\":\"Testing\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:09:51.1351", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:09:51.1351", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 18:09:51.1351", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:09:51.1351", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:10:04.1620", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:10:04.1620", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 18:10:04.1620", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:10:04.1620", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 18:10:04.1620", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 18:10:04.1620", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:10:04.1620", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:10:04.1620", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:10:04.1620", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:10:04.1620", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:10:04.1620", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:10:04.1620", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:10:04.1620", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 18:10:04.1701", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 18:10:04.1701", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 18:10:04.1701", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:10:04.7127", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:10:04.7127", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 18:10:04.7164", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 18:10:04.7164", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:10:05.2777", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:10:05.2777", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 18:10:05.2777", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 18:10:05.2777", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:10:05.9176", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:10:05.9208", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:10:05.9208", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:10:05.9208", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:10:05.9208", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:10:05.9208", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:10:05.9208", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 18:10:05.9208", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 18:10:05.9208", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 18:10:05.9208", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 18:10:05.9208", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:10:05.9208", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:13:04.1828", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:13:04.1828", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 18:13:04.1828", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:13:04.1828", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 18:13:04.1828", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 18:13:04.1828", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:13:04.1828", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:13:04.1828", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:13:04.1828", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:13:04.1828", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:13:04.1828", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:13:04.1828", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:13:04.1828", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 18:13:04.1828", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 18:13:04.1828", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 18:13:04.2081", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:13:04.7288", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:13:04.7288", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 18:13:04.7288", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 18:13:04.7480", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:13:05.3019", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:13:05.3019", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 18:13:05.3019", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 18:13:05.3146", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:13:05.8944", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:13:05.8944", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:13:05.8997", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:13:05.8997", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:13:05.8997", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:13:05.8997", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:13:05.8997", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 18:13:05.8997", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 18:13:05.8997", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 18:13:05.8997", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 18:13:05.8997", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:13:05.8997", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:16:04.1424", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:16:04.1424", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 18:16:04.1467", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:16:04.1467", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 18:16:04.1467", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 18:16:04.1467", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:16:04.1467", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:16:04.1467", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:16:04.1467", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:16:04.1467", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:16:04.1467", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:16:04.1467", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:16:04.1467", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 18:16:04.1467", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 18:16:04.1467", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 18:16:04.1467", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:16:04.6810", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:16:04.6810", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 18:16:04.6810", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 18:16:04.6986", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:16:05.2407", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:16:05.2407", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 18:16:05.2407", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 18:16:05.2565", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:16:05.8540", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:16:05.8540", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:16:05.8540", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:16:05.8540", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:16:05.8540", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:16:05.8540", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:16:05.8540", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 18:16:05.8540", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 18:16:05.8540", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 18:16:05.8653", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 18:16:05.8653", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:16:05.8653", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:19:04.1641", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:19:04.1641", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 18:19:04.1641", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:19:04.1641", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 18:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 18:19:04.1641", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 18:19:04.1745", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 18:19:04.1745", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 18:19:04.1900", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:19:04.7107", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:19:04.7107", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 18:19:04.7107", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 18:19:04.7271", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:19:05.3062", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:19:05.3062", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 18:19:05.3062", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 18:19:05.3209", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:19:05.9477", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:19:05.9477", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:19:05.9477", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:19:05.9477", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:19:05.9477", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:19:05.9477", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:19:05.9477", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 18:19:05.9477", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 18:19:05.9477", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 18:19:05.9570", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 18:19:05.9570", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:19:05.9570", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:22:04.1747", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:22:04.1747", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 18:22:04.1747", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:22:04.1747", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 18:22:04.1747", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 18:22:04.1747", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:22:04.1747", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:22:04.1747", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:22:04.1747", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:22:04.1747", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:22:04.1747", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:22:04.1747", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:22:04.1747", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 18:22:04.1747", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 18:22:04.1747", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 18:22:04.1959", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:22:04.7132", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:22:04.7132", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 18:22:04.7132", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 18:22:04.7364", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:22:05.2830", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:22:05.2830", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 18:22:05.2830", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 18:22:05.3061", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:22:05.9059", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:22:05.9059", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:22:05.9059", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:22:05.9059", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:22:05.9059", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:22:05.9059", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:22:05.9059", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 18:22:05.9059", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 18:22:05.9059", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 18:22:05.9059", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 18:22:05.9059", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:22:05.9059", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:24:49.0905", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:24:49.0905", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18839\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:24:49.0905", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:24:49.0905", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:49.0905", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00028#" } { "timestamp": "2026-03-08 18:24:49.0905", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00028" } { "timestamp": "2026-03-08 18:24:49.1138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 18:24:49.1138", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:24:49.1138", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:24:49.1138", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:24:49.1138", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:24:49.2448", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626088,\"createdOn\":\"2026-03-08T18:24:49.243Z\",\"updatedOn\":\"2026-03-08T18:24:49.243Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:24:49.2448", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:24:49.2448", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:24:49.2448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 18:24:49.2526", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 18:24:49.2526", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:24:49.3398", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:24:49.3398", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 18:24:49.3398", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:49.3398", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:24:49.3398", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:24:49.3398", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18861\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:24:49.3398", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:24:49.3398", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:49.3398", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00021#" } { "timestamp": "2026-03-08 18:24:49.3398", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00021" } { "timestamp": "2026-03-08 18:24:49.3398", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 18:24:49.3398", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:24:49.3398", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:24:49.3398", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:24:49.3398", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:24:49.4375", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626090,\"createdOn\":\"2026-03-08T18:24:49.440Z\",\"updatedOn\":\"2026-03-08T18:24:49.440Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:24:49.4375", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:24:49.4375", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:24:49.4375", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 18:24:49.4518", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 18:24:49.4518", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:24:49.5392", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:24:49.5392", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 18:24:49.5392", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:49.5392", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:24:49.5392", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:24:49.5392", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18925\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00035\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:24:49.5471", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:24:49.5471", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:49.5471", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00035#" } { "timestamp": "2026-03-08 18:24:49.5471", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00035" } { "timestamp": "2026-03-08 18:24:49.5600", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 18:24:49.5600", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:24:49.5600", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:24:49.5600", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:24:49.5600", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:24:49.6553", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00035\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00035\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626092,\"createdOn\":\"2026-03-08T18:24:49.651Z\",\"updatedOn\":\"2026-03-08T18:24:49.651Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:24:49.6553", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:24:49.6553", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:24:49.6553", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 18:24:49.6716", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 18:24:49.6716", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00035\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:24:49.7550", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:24:49.7550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 18:24:49.7550", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:49.7550", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:24:49.7550", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:24:49.7550", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19057\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00041\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:24:49.7666", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:24:49.7666", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:49.7666", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00041#" } { "timestamp": "2026-03-08 18:24:49.7666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00041" } { "timestamp": "2026-03-08 18:24:49.7666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 18:24:49.7666", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:24:49.7666", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:24:49.7666", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:24:49.7666", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:24:49.8710", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00041\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00041\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626094,\"createdOn\":\"2026-03-08T18:24:49.868Z\",\"updatedOn\":\"2026-03-08T18:24:49.868Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:24:49.8710", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:24:49.8710", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:24:49.8710", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 18:24:49.8710", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 18:24:49.8710", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00041\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:24:49.9715", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:24:49.9715", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 18:24:49.9715", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:49.9715", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:24:49.9715", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:24:49.9715", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19066\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00044\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:24:49.9836", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:24:49.9836", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:49.9836", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00044#" } { "timestamp": "2026-03-08 18:24:49.9836", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00044" } { "timestamp": "2026-03-08 18:24:49.9965", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 18:24:49.9965", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:24:49.9965", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:24:49.9965", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:24:49.9965", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:24:50.0791", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00044\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00044\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626096,\"createdOn\":\"2026-03-08T18:24:50.082Z\",\"updatedOn\":\"2026-03-08T18:24:50.082Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:24:50.0791", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:24:50.0791", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:24:50.0791", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 18:24:50.1009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 18:24:50.1009", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00044\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:24:50.1883", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:24:50.1883", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 18:24:50.1883", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:50.1883", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:24:50.1883", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:24:50.1883", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19074\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:24:50.1883", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:24:50.1993", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:50.1993", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00048#" } { "timestamp": "2026-03-08 18:24:50.1993", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00048" } { "timestamp": "2026-03-08 18:24:50.1993", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 18:24:50.1993", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:24:50.1993", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:24:50.1993", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:24:50.1993", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:24:50.2971", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626098,\"createdOn\":\"2026-03-08T18:24:50.295Z\",\"updatedOn\":\"2026-03-08T18:24:50.295Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:24:50.2971", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:24:50.2971", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:24:50.2971", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 18:24:50.3117", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 18:24:50.3117", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:24:50.4015", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:24:50.4023", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 18:24:50.4023", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:50.4023", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:24:50.4023", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:24:50.4023", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00172\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:24:50.4023", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:24:50.4023", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:50.4023", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00172#" } { "timestamp": "2026-03-08 18:24:50.4023", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00172" } { "timestamp": "2026-03-08 18:24:50.4023", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 18:24:50.4178", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:24:50.4178", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:24:50.4178", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:24:50.4178", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:24:50.5047", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00172\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00172\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abcd DEFG\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626100,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:24:50.503Z\",\"updatedOn\":\"2026-03-08T18:24:50.503Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:24:50.5047", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:24:50.5047", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:24:50.5047", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 18:24:50.5136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 18:24:50.5136", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00172\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abcd DEFG\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:24:50.6030", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:24:50.6030", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 18:24:50.6030", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:50.6030", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:24:50.6030", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:24:50.6030", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21722\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00173\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:24:50.6088", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:24:50.6088", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:50.6088", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00173#" } { "timestamp": "2026-03-08 18:24:50.6088", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00173" } { "timestamp": "2026-03-08 18:24:50.6088", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 18:24:50.6088", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:24:50.6088", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:24:50.6088", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:24:50.6088", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:24:50.7054", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00173\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00173\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626102,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:24:50.703Z\",\"updatedOn\":\"2026-03-08T18:24:50.703Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:24:50.7054", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:24:50.7054", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:24:50.7054", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 18:24:50.7148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 18:24:50.7148", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00173\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:24:50.8020", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:24:50.8020", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 18:24:50.8020", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:50.8020", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:24:50.8020", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:24:50.8020", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21723\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00050\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:24:50.8085", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:24:50.8085", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:50.8085", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00050#" } { "timestamp": "2026-03-08 18:24:50.8085", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00050" } { "timestamp": "2026-03-08 18:24:50.8385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:24:50.8385", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:24:50.8385", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:24:50.8385", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:24:50.8385", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:24:50.9249", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00050\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00050\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626104,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:24:50.924Z\",\"updatedOn\":\"2026-03-08T18:24:50.924Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:24:50.9249", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:24:50.9249", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:24:50.9249", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:24:50.9347", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:24:50.9347", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00050\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:24:51.0226", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:24:51.0226", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:24:51.0226", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:51.0226", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:24:51.0226", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:24:51.0226", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21729\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00176\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:24:51.0279", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:24:51.0279", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:51.0279", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00176#" } { "timestamp": "2026-03-08 18:24:51.0279", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00176" } { "timestamp": "2026-03-08 18:24:51.0279", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:24:51.0279", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:24:51.0279", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:24:51.0279", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:24:51.0279", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:24:51.1261", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00176\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00176\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626106,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:24:51.124Z\",\"updatedOn\":\"2026-03-08T18:24:51.124Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:24:51.1261", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:24:51.1261", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:24:51.1261", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:24:51.1261", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:24:51.1261", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00176\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:24:51.2265", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:24:51.2265", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:24:51.2265", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:51.2265", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:24:51.2265", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:24:51.2265", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21757\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:24:51.2328", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:24:51.2328", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:51.2328", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/25\/00002#" } { "timestamp": "2026-03-08 18:24:51.2328", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/25\/00002" } { "timestamp": "2026-03-08 18:24:51.2328", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:24:51.2328", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:24:51.2328", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:24:51.2328", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:24:51.2328", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:24:51.3317", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626108,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:24:51.329Z\",\"updatedOn\":\"2026-03-08T18:24:51.329Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:24:51.3317", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:24:51.3317", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:24:51.3317", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:24:51.3413", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:24:51.3413", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:24:51.4277", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:24:51.4277", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:24:51.4277", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:51.4277", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:24:51.4277", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:24:51.4277", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00200\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:24:51.4339", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:24:51.4339", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:51.4339", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00200#" } { "timestamp": "2026-03-08 18:24:51.4339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00200" } { "timestamp": "2026-03-08 18:24:51.4339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:24:51.4339", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:24:51.4339", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:24:51.4339", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:24:51.4339", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:24:51.5302", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00200\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00200\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626110,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:24:51.529Z\",\"updatedOn\":\"2026-03-08T18:24:51.529Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:24:51.5302", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:24:51.5302", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:24:51.5302", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:24:51.5302", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:24:51.5302", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00200\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:24:51.6270", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:24:51.6270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:24:51.6270", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:51.6270", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:24:51.6270", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:24:51.6270", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21795\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00201\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:24:51.6270", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:24:51.6270", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:51.6270", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00201#" } { "timestamp": "2026-03-08 18:24:51.6270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00201" } { "timestamp": "2026-03-08 18:24:51.6419", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:24:51.6419", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:24:51.6419", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:24:51.6419", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:24:51.6419", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:24:51.7290", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00201\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00201\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626112,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:24:51.727Z\",\"updatedOn\":\"2026-03-08T18:24:51.727Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:24:51.7290", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:24:51.7290", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:24:51.7290", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:24:51.7374", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:24:51.7374", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00201\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:24:51.8236", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:24:51.8236", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:24:51.8236", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:51.8244", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:24:51.8244", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:24:51.8244", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21802\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00059\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:24:51.8244", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:24:51.8244", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:51.8244", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00059#" } { "timestamp": "2026-03-08 18:24:51.8244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00059" } { "timestamp": "2026-03-08 18:24:51.8442", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 18:24:51.8442", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:24:51.8442", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:24:51.8442", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:24:51.8442", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:24:51.9318", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00059\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00059\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626114,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:24:51.930Z\",\"updatedOn\":\"2026-03-08T18:24:51.930Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:24:51.9318", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:24:51.9318", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:24:51.9318", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 18:24:51.9408", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 18:24:51.9408", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00059\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:24:52.0277", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:24:52.0277", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 18:24:52.0277", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:52.0277", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:24:52.0277", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:24:52.0277", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21847\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00207\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:24:52.0277", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:24:52.0277", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:52.0277", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00207#" } { "timestamp": "2026-03-08 18:24:52.0277", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00207" } { "timestamp": "2026-03-08 18:24:52.0447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 18:24:52.0447", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:24:52.0447", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:24:52.0447", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:24:52.0447", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:24:52.1319", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00207\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00207\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626116,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:24:52.130Z\",\"updatedOn\":\"2026-03-08T18:24:52.130Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:24:52.1319", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:24:52.1319", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:24:52.1319", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 18:24:52.1506", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 18:24:52.1506", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00207\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:24:52.2384", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:24:52.2384", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 18:24:52.2384", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:52.2384", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:24:52.2384", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:24:52.2462", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21867\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00217\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:24:52.2462", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:24:52.2462", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:52.2462", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00217#" } { "timestamp": "2026-03-08 18:24:52.2462", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00217" } { "timestamp": "2026-03-08 18:24:52.2678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:24:52.2678", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:24:52.2678", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:24:52.2678", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:24:52.2678", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:24:52.3548", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00217\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00217\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626118,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:24:52.354Z\",\"updatedOn\":\"2026-03-08T18:24:52.354Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:24:52.3548", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:24:52.3548", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:24:52.3548", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:24:52.3658", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:24:52.3658", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00217\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:24:52.4532", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:24:52.4532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:24:52.4532", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:52.4532", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:24:52.4532", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:24:52.4532", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21869\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00218\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:24:52.4532", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:24:52.4532", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:52.4532", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00218#" } { "timestamp": "2026-03-08 18:24:52.4532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00218" } { "timestamp": "2026-03-08 18:24:52.4700", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 18:24:52.4700", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:24:52.4700", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:24:52.4700", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:24:52.4700", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:24:52.5558", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00218\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00218\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626120,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:24:52.556Z\",\"updatedOn\":\"2026-03-08T18:24:52.556Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:24:52.5584", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:24:52.5584", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:24:52.5584", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 18:24:52.5584", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 18:24:52.5584", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00218\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:24:52.6575", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:24:52.6575", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 18:24:52.6575", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:52.6575", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:24:52.6575", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:24:52.6575", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21889\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00062\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:24:52.6575", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:24:52.6575", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:52.6575", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00062#" } { "timestamp": "2026-03-08 18:24:52.6575", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00062" } { "timestamp": "2026-03-08 18:24:52.6748", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:24:52.6748", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:24:52.6748", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:24:52.6748", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:24:52.6748", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:24:52.7619", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00062\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00062\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626122,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:24:52.760Z\",\"updatedOn\":\"2026-03-08T18:24:52.760Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:24:52.7619", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:24:52.7619", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:24:52.7619", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:24:52.7619", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:24:52.7619", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00062\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:24:52.8606", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:24:52.8606", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:24:52.8606", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:52.8606", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:24:52.8606", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:24:52.8606", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22098\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00051\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:24:52.8747", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:24:52.8747", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:52.8747", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00051#" } { "timestamp": "2026-03-08 18:24:52.8747", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00051" } { "timestamp": "2026-03-08 18:24:52.8747", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 18:24:52.8747", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:24:52.8747", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:24:52.8747", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:24:52.8747", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:24:52.9730", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00051\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00051\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626124,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:24:52.971Z\",\"updatedOn\":\"2026-03-08T18:24:52.971Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:24:52.9730", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:24:52.9730", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:24:52.9730", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 18:24:52.9899", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 18:24:52.9899", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00051\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:24:53.0736", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:24:53.0736", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 18:24:53.0796", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:53.0796", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:24:53.0796", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:24:53.0796", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22333\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:24:53.0896", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:24:53.0896", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:53.0896", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00004#" } { "timestamp": "2026-03-08 18:24:53.0896", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00004" } { "timestamp": "2026-03-08 18:24:53.0896", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:24:53.0896", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:24:53.0896", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:24:53.0896", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:24:53.0896", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:24:53.1863", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00004\\n
\\n Description:<\/b> EWD\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626126,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:24:53.186Z\",\"updatedOn\":\"2026-03-08T18:24:53.186Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:24:53.1863", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:24:53.1863", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:24:53.1863", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:24:53.2037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:24:53.2037", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00004\"},{\"type\":\"text\",\"text\":\"EWD\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:24:53.3353", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:24:53.3353", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:24:53.3396", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:24:53.3396", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:25:04.1538", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:25:04.1538", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 18:25:04.1538", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:25:04.1538", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 18:25:04.1538", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 18:25:04.1538", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:25:04.1538", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:25:04.1538", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:25:04.1538", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:25:04.1538", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:25:04.1538", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:25:04.1538", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:25:04.1538", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 18:25:04.1538", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 18:25:04.1538", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 18:25:04.1755", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:25:04.6915", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:25:04.6915", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 18:25:04.6915", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 18:25:04.7079", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:25:05.2719", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:25:05.2778", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 18:25:05.2778", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 18:25:05.2985", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:25:05.9012", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:25:05.9045", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:25:05.9045", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:25:05.9045", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:25:05.9045", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:25:05.9045", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:25:05.9045", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 18:25:05.9045", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 18:25:05.9045", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 18:25:05.9045", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 18:25:05.9045", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:25:05.9045", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:28:04.1811", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:28:04.1811", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 18:28:04.1811", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:28:04.1811", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 18:28:04.1811", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 18:28:04.1811", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:28:04.1811", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:28:04.1811", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:28:04.1811", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:28:04.1811", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:28:04.1811", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:28:04.1811", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:28:04.1811", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 18:28:04.1811", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 18:28:04.1811", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 18:28:04.2103", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:28:04.7188", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:28:04.7188", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 18:28:04.7188", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 18:28:04.7350", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:28:05.3061", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:28:05.3061", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 18:28:05.3061", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 18:28:05.3259", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:28:05.9265", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:28:05.9350", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:28:05.9350", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:28:05.9350", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:28:05.9350", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:28:05.9350", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:28:05.9350", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 18:28:05.9350", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 18:28:05.9350", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 18:28:05.9350", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 18:28:05.9350", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:28:05.9350", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:31:04.1474", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:31:04.1474", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 18:31:04.1474", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:31:04.1474", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 18:31:04.1474", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 18:31:04.1474", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:31:04.1474", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:31:04.1474", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:31:04.1474", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:31:04.1474", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:31:04.1474", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:31:04.1474", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:31:04.1474", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 18:31:04.1474", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 18:31:04.1474", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 18:31:04.1754", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:31:04.6770", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:31:04.6770", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 18:31:04.6770", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 18:31:04.6951", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:31:05.2546", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:31:05.2567", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 18:31:05.2567", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 18:31:05.2567", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:31:05.8393", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:31:05.8393", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:31:05.8393", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:31:05.8393", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:31:05.8393", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:31:05.8393", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:31:05.8393", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 18:31:05.8393", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 18:31:05.8393", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 18:31:05.8393", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 18:31:05.8505", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:31:05.8505", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:34:04.1701", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:34:04.1701", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 18:34:04.1755", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:34:04.1755", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 18:34:04.1755", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 18:34:04.1755", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:34:04.1755", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:34:04.1755", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:34:04.1755", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:34:04.1755", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:34:04.1755", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:34:04.1755", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:34:04.1755", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 18:34:04.1755", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 18:34:04.1755", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 18:34:04.1993", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:34:04.7324", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:34:04.7324", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 18:34:04.7324", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 18:34:04.7508", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:34:05.3006", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:34:05.3006", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 18:34:05.3006", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 18:34:05.3187", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:34:05.9242", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:34:05.9242", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:34:05.9242", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:34:05.9242", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:34:05.9242", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:34:05.9242", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:34:05.9242", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 18:34:05.9242", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 18:34:05.9242", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 18:34:05.9242", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 18:34:05.9242", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:34:05.9242", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:37:04.2221", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:37:04.2221", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 18:37:04.2221", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:37:04.2221", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 18:37:04.2221", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 18:37:04.2221", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:37:04.2221", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:37:04.2221", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:37:04.2221", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:37:04.2221", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:37:04.2221", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:37:04.2221", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:37:04.2221", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 18:37:04.2221", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 18:37:04.2334", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 18:37:04.2522", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:37:04.7823", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:37:04.7823", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 18:37:04.7823", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 18:37:04.8360", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:37:05.4228", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:37:05.4228", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 18:37:05.4228", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 18:37:05.4465", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:37:06.0372", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:37:06.0372", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:37:06.0372", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:37:06.0372", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:37:06.0372", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:37:06.0372", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:37:06.0372", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 18:37:06.0372", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 18:37:06.0372", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 18:37:06.0458", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 18:37:06.0458", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:37:06.0458", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:39:49.1423", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:39:49.1423", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:39:49.1423", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:39:49.1423", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:49.1423", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00002#" } { "timestamp": "2026-03-08 18:39:49.1423", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00002" } { "timestamp": "2026-03-08 18:39:49.1570", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 18:39:49.1570", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:39:49.1570", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:39:49.1570", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:39:49.1570", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:39:49.2929", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> dhruv pahadia\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626129,\"createdOn\":\"2026-03-08T18:39:49.290Z\",\"updatedOn\":\"2026-03-08T18:39:49.290Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:39:49.2929", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:39:49.2929", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:39:49.2929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 18:39:49.2929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 18:39:49.2929", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"dhruv pahadia\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:39:49.3989", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:39:49.3989", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 18:39:49.3989", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:49.3989", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:39:49.3989", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:39:49.3989", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 18:39:49.4032", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:39:49.4032", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:49.4032", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-08 18:39:49.4032", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-08 18:39:49.4032", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:39:49.4032", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:39:49.4032", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:39:49.4032", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:39:49.4032", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:39:49.5014", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626131,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:39:49.500Z\",\"updatedOn\":\"2026-03-08T18:39:49.500Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:39:49.5014", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:39:49.5014", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:39:49.5014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:39:49.5125", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:39:49.5125", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:39:49.6009", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:39:49.6009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:39:49.6009", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:49.6009", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:39:49.6009", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:39:49.6009", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 18:39:49.6107", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:39:49.6107", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:49.6107", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-08 18:39:49.6107", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-08 18:39:49.6211", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:39:49.6211", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:39:49.6211", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:39:49.6211", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:39:49.6211", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:39:49.7095", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626133,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:39:49.707Z\",\"updatedOn\":\"2026-03-08T18:39:49.707Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:39:49.7095", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:39:49.7095", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:39:49.7095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:39:49.7235", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:39:49.7235", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:39:49.8070", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:39:49.8070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:39:49.8070", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:49.8070", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:39:49.8136", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:39:49.8136", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 18:39:49.8136", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:39:49.8136", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:49.8136", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-08 18:39:49.8136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-08 18:39:49.8289", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:39:49.8289", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:39:49.8289", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:39:49.8289", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:39:49.8289", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:39:49.9171", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626135,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:39:49.915Z\",\"updatedOn\":\"2026-03-08T18:39:49.915Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:39:49.9176", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:39:49.9176", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:39:49.9176", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:39:49.9176", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:39:49.9176", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:39:50.0142", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:39:50.0142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:39:50.0142", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:50.0142", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:39:50.0142", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:39:50.0142", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 18:39:50.0272", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:39:50.0272", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:50.0272", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-08 18:39:50.0272", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-08 18:39:50.0272", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:39:50.0272", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:39:50.0272", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:39:50.0272", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:39:50.0272", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:39:50.1182", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626137,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:39:50.123Z\",\"updatedOn\":\"2026-03-08T18:39:50.123Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:39:50.1182", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:39:50.1276", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:39:50.1276", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:39:50.1430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:39:50.1430", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:39:50.2282", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:39:50.2282", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:39:50.2282", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:50.2282", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:39:50.2317", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:39:50.2317", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 18:39:50.2317", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:39:50.2317", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:50.2317", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-08 18:39:50.2317", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-08 18:39:50.2469", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:39:50.2469", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:39:50.2469", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:39:50.2469", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:39:50.2469", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:39:50.3353", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626139,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:39:50.333Z\",\"updatedOn\":\"2026-03-08T18:39:50.333Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:39:50.3353", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:39:50.3353", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:39:50.3353", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:39:50.3476", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:39:50.3476", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:39:50.4347", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:39:50.4347", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:39:50.4347", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:50.4347", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:39:50.4347", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:39:50.4347", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 18:39:50.4347", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:39:50.4347", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:50.4347", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-08 18:39:50.4347", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-08 18:39:50.4500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:39:50.4500", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:39:50.4500", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:39:50.4500", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:39:50.4500", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:39:50.5390", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626141,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:39:50.536Z\",\"updatedOn\":\"2026-03-08T18:39:50.536Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:39:50.5390", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:39:50.5390", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:39:50.5390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:39:50.5520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:39:50.5520", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:39:50.6431", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:39:50.6431", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:39:50.6431", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:50.6431", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:39:50.6431", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:39:50.6431", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 18:39:50.6431", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:39:50.6431", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:50.6431", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-08 18:39:50.6431", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-08 18:39:50.6574", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:39:50.6574", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:39:50.6574", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:39:50.6574", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:39:50.6574", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:39:50.7469", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626143,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:39:50.743Z\",\"updatedOn\":\"2026-03-08T18:39:50.743Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:39:50.7469", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:39:50.7469", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:39:50.7469", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:39:50.7469", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:39:50.7469", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:39:50.8473", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:39:50.8473", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:39:50.8473", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:50.8473", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:39:50.8473", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:39:50.8473", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 18:39:50.8473", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:39:50.8473", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:50.8473", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-08 18:39:50.8473", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-08 18:39:50.8797", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:39:50.8797", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:39:50.8797", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:39:50.8797", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:39:50.8797", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:39:50.9711", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626145,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:39:50.968Z\",\"updatedOn\":\"2026-03-08T18:39:50.968Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:39:50.9711", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:39:50.9711", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:39:50.9711", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:39:50.9830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:39:50.9830", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:39:51.0724", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:39:51.0724", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:39:51.0724", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:51.0724", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:39:51.0737", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:39:51.0737", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 18:39:51.0737", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:39:51.0737", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:51.0737", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-08 18:39:51.0737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-08 18:39:51.0737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:39:51.0737", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:39:51.0737", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:39:51.0737", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:39:51.0737", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:39:51.1759", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626147,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:39:51.174Z\",\"updatedOn\":\"2026-03-08T18:39:51.174Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:39:51.1759", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:39:51.1759", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:39:51.1759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:39:51.1873", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:39:51.1873", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:39:51.2748", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:39:51.2768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:39:51.2768", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:51.2768", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:39:51.2768", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:39:51.2768", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 18:39:51.2768", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:39:51.2768", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:51.2768", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-08 18:39:51.2768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-08 18:39:51.2932", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:39:51.2932", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:39:51.2932", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:39:51.2932", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:39:51.2932", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:39:51.3860", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626149,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:39:51.384Z\",\"updatedOn\":\"2026-03-08T18:39:51.384Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:39:51.3860", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:39:51.3866", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:39:51.3866", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:39:51.3866", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:39:51.3866", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:39:51.4855", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:39:51.4855", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:39:51.4855", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:51.4855", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:39:51.4855", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:39:51.4855", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 18:39:51.4855", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:39:51.4855", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:51.4855", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-08 18:39:51.4855", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-08 18:39:51.4993", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:39:51.4993", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:39:51.4993", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:39:51.4993", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:39:51.4993", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:39:51.5873", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626151,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:39:51.585Z\",\"updatedOn\":\"2026-03-08T18:39:51.585Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:39:51.5873", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:39:51.5873", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:39:51.5873", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:39:51.5991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:39:51.5991", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:39:51.6846", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:39:51.6846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:39:51.6846", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:51.6846", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:39:51.6846", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:39:51.6846", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 18:39:51.6846", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:39:51.6846", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:51.6846", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-08 18:39:51.6846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-08 18:39:51.7001", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:39:51.7001", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:39:51.7001", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:39:51.7001", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:39:51.7001", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:39:51.7894", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626153,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:39:51.787Z\",\"updatedOn\":\"2026-03-08T18:39:51.787Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:39:51.7894", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:39:51.7894", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:39:51.7894", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:39:51.7975", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:39:51.7975", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:39:51.8855", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:39:51.8855", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:39:51.8855", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:51.8855", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:39:51.8865", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:39:51.8865", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 18:39:51.8865", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:39:51.8865", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:51.8865", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-08 18:39:51.8865", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-08 18:39:51.8865", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:39:51.8865", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:39:51.8865", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:39:51.8865", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:39:51.8865", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:39:51.9876", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626155,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:39:51.986Z\",\"updatedOn\":\"2026-03-08T18:39:51.986Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:39:51.9876", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:39:51.9876", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:39:51.9876", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:39:51.9876", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:39:51.9957", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:39:52.0801", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:39:52.0801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:39:52.0801", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:52.0801", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:39:52.0801", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:39:52.0801", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 18:39:52.0905", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:39:52.0905", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:52.0905", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-08 18:39:52.0905", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-08 18:39:52.0905", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:39:52.0905", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:39:52.0905", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:39:52.0905", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:39:52.0905", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:39:52.1870", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626157,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:39:52.186Z\",\"updatedOn\":\"2026-03-08T18:39:52.186Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:39:52.1870", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:39:52.1870", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:39:52.1870", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:39:52.1870", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:39:52.1870", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:39:52.2853", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:39:52.2853", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:39:52.2853", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:39:52.2853", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:40:04.1496", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:40:04.1496", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 18:40:04.1559", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:40:04.1559", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 18:40:04.1559", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 18:40:04.1559", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:40:04.1559", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:40:04.1559", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:40:04.1559", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:40:04.1559", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:40:04.1559", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:40:04.1559", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:40:04.1559", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 18:40:04.1559", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 18:40:04.1559", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 18:40:04.1700", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:40:04.6900", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:40:04.6900", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 18:40:04.6900", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 18:40:04.7095", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:40:05.2803", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:40:05.2803", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 18:40:05.2803", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 18:40:05.3015", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:40:05.8991", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:40:05.9016", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:40:05.9016", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:40:05.9016", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:40:05.9016", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:40:05.9016", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:40:05.9016", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 18:40:05.9016", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 18:40:05.9016", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 18:40:05.9016", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 18:40:05.9016", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:40:05.9016", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:43:04.1714", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:43:04.1714", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 18:43:04.1714", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:43:04.1714", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 18:43:04.1714", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 18:43:04.1714", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:43:04.1714", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:43:04.1714", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:43:04.1714", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:43:04.1714", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:43:04.1714", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:43:04.1714", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:43:04.1714", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 18:43:04.1798", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 18:43:04.1798", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 18:43:04.1798", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:43:04.7249", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:43:04.7271", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 18:43:04.7271", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 18:43:04.7271", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:43:05.2910", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:43:05.2910", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 18:43:05.2910", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 18:43:05.3046", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:43:05.8802", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:43:05.8802", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:43:05.8802", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:43:05.8802", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:43:05.8802", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:43:05.8828", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:43:05.8828", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 18:43:05.8828", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 18:43:05.8828", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 18:43:05.8828", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 18:43:05.8828", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:43:05.8828", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:46:04.1734", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:46:04.1734", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 18:46:04.1808", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:46:04.1808", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 18:46:04.1808", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 18:46:04.1808", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:46:04.1808", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:46:04.1808", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:46:04.1808", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:46:04.1808", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:46:04.1808", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:46:04.1808", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:46:04.1808", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 18:46:04.1808", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 18:46:04.1808", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 18:46:04.1965", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:46:04.7129", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:46:04.7129", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 18:46:04.7129", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 18:46:04.7268", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:46:05.2914", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:46:05.2914", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 18:46:05.2914", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 18:46:05.3040", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:46:05.9057", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:46:05.9057", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:46:05.9057", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:46:05.9057", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:46:05.9057", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:46:05.9057", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:46:05.9057", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 18:46:05.9057", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 18:46:05.9120", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 18:46:05.9120", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 18:46:05.9120", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:46:05.9120", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:49:04.2030", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:49:04.2030", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 18:49:04.2102", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:49:04.2102", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 18:49:04.2102", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 18:49:04.2102", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:49:04.2102", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:49:04.2102", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:49:04.2102", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:49:04.2102", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:49:04.2102", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:49:04.2102", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:49:04.2102", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 18:49:04.2102", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 18:49:04.2102", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 18:49:04.2225", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:49:04.7216", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:49:04.7216", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 18:49:04.7216", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 18:49:04.7403", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:49:05.2503", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:49:05.2526", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 18:49:05.2526", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 18:49:05.2691", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:49:05.8717", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:49:05.8717", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:49:05.8717", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:49:05.8717", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:49:05.8767", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:49:05.8767", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:49:05.8767", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 18:49:05.8767", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 18:49:05.8767", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 18:49:05.8767", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 18:49:05.8767", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:49:05.8767", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:52:04.2068", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:52:04.2068", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 18:52:04.2068", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:52:04.2068", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 18:52:04.2068", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 18:52:04.2068", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:52:04.2068", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:52:04.2068", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:52:04.2068", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:52:04.2068", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:52:04.2068", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:52:04.2068", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:52:04.2068", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 18:52:04.2183", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 18:52:04.2183", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 18:52:04.2338", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:52:04.7568", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:52:04.7568", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 18:52:04.7568", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 18:52:04.7696", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:52:05.3144", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:52:05.3144", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 18:52:05.3144", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 18:52:05.3383", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:52:05.9387", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:52:05.9387", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:52:05.9387", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:52:05.9387", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:52:05.9387", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:52:05.9387", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:52:05.9387", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 18:52:05.9387", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 18:52:05.9387", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 18:52:05.9387", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 18:52:05.9387", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:52:05.9387", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:54:49.1363", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:54:49.1363", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19092\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:54:49.1363", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:54:49.1363", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:49.1363", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00001#" } { "timestamp": "2026-03-08 18:54:49.1363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00001" } { "timestamp": "2026-03-08 18:54:49.1541", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 18:54:49.1541", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:54:49.1541", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:54:49.1541", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:54:49.1541", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:54:49.2877", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tick-cat-without-checklist\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626159,\"createdOn\":\"2026-03-08T18:54:49.285Z\",\"updatedOn\":\"2026-03-08T18:54:49.285Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:54:49.2877", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:54:49.2877", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:54:49.2877", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 18:54:49.2956", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 18:54:49.2956", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tick-cat-without-checklist\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:54:49.3871", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:54:49.3871", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 18:54:49.3871", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:49.3871", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:54:49.3871", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:54:49.3871", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19099\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00047\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:54:49.3871", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:54:49.3871", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:49.3871", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00047#" } { "timestamp": "2026-03-08 18:54:49.3871", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00047" } { "timestamp": "2026-03-08 18:54:49.4032", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 18:54:49.4032", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:54:49.4032", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:54:49.4032", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:54:49.4032", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:54:49.4930", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00047\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00047\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626161,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:54:49.492Z\",\"updatedOn\":\"2026-03-08T18:54:49.492Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:54:49.4930", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:54:49.4930", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:54:49.4930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 18:54:49.5079", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 18:54:49.5079", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00047\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:54:49.5997", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:54:49.6047", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 18:54:49.6047", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:49.6047", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:54:49.6047", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:54:49.6047", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19108\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:54:49.6047", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:54:49.6047", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:49.6047", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00004#" } { "timestamp": "2026-03-08 18:54:49.6047", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00004" } { "timestamp": "2026-03-08 18:54:49.6211", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 18:54:49.6211", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:54:49.6211", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:54:49.6211", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:54:49.6211", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:54:49.7179", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00004\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626163,\"createdOn\":\"2026-03-08T18:54:49.716Z\",\"updatedOn\":\"2026-03-08T18:54:49.716Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:54:49.7179", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:54:49.7179", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:54:49.7179", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 18:54:49.7373", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 18:54:49.7373", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00004\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:54:49.8355", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:54:49.8355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 18:54:49.8355", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:49.8355", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:54:49.8393", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:54:49.8393", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19110\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:54:49.8393", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:54:49.8393", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:49.8393", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00006#" } { "timestamp": "2026-03-08 18:54:49.8393", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00006" } { "timestamp": "2026-03-08 18:54:49.8581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 18:54:49.8581", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:54:49.8581", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:54:49.8581", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:54:49.8581", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:54:49.9462", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626165,\"createdOn\":\"2026-03-08T18:54:49.944Z\",\"updatedOn\":\"2026-03-08T18:54:49.944Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:54:49.9462", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:54:49.9462", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:54:49.9462", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 18:54:49.9611", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 18:54:49.9611", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:54:50.0485", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:54:50.0485", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 18:54:50.0485", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:50.0485", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:54:50.0485", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:54:50.0485", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:54:50.0485", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:54:50.0485", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:50.0485", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00007#" } { "timestamp": "2026-03-08 18:54:50.0485", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00007" } { "timestamp": "2026-03-08 18:54:50.0638", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 18:54:50.0638", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:54:50.0638", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:54:50.0638", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:54:50.0638", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:54:50.1514", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626167,\"createdOn\":\"2026-03-08T18:54:50.149Z\",\"updatedOn\":\"2026-03-08T18:54:50.149Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:54:50.1514", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:54:50.1514", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:54:50.1514", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 18:54:50.1514", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 18:54:50.1514", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:54:50.2512", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:54:50.2512", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 18:54:50.2512", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:50.2512", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:54:50.2512", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:54:50.2512", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:54:50.2512", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:54:50.2512", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:50.2512", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00017#" } { "timestamp": "2026-03-08 18:54:50.2512", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00017" } { "timestamp": "2026-03-08 18:54:50.2708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 18:54:50.2708", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:54:50.2708", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:54:50.2708", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:54:50.2708", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:54:50.3583", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626169,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:54:50.356Z\",\"updatedOn\":\"2026-03-08T18:54:50.356Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:54:50.3583", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:54:50.3583", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:54:50.3583", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 18:54:50.3883", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 18:54:50.3883", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:54:50.4866", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:54:50.4866", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 18:54:50.4866", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:50.4866", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:54:50.4866", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:54:50.4866", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00018\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:54:50.4866", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:54:50.4866", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:50.4866", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00018#" } { "timestamp": "2026-03-08 18:54:50.4866", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00018" } { "timestamp": "2026-03-08 18:54:50.5058", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:54:50.5058", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:54:50.5058", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:54:50.5058", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:54:50.5058", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:54:50.5936", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00018\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00018\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626171,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:54:50.592Z\",\"updatedOn\":\"2026-03-08T18:54:50.592Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:54:50.5936", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:54:50.5936", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:54:50.5936", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:54:50.6049", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:54:50.6049", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00018\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:54:50.6928", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:54:50.6928", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:54:50.6928", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:50.6928", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:54:50.6928", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:54:50.6928", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:54:50.6984", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:54:50.6984", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:50.6984", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00029#" } { "timestamp": "2026-03-08 18:54:50.6984", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00029" } { "timestamp": "2026-03-08 18:54:50.7141", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:54:50.7141", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:54:50.7141", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:54:50.7141", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:54:50.7141", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:54:50.8026", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626173,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:54:50.800Z\",\"updatedOn\":\"2026-03-08T18:54:50.800Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:54:50.8026", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:54:50.8026", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:54:50.8026", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:54:50.8130", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:54:50.8130", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:54:50.9004", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:54:50.9004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:54:50.9004", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:50.9004", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:54:50.9014", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:54:50.9014", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21168\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:54:50.9014", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:54:50.9014", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:50.9014", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00030#" } { "timestamp": "2026-03-08 18:54:50.9014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00030" } { "timestamp": "2026-03-08 18:54:50.9212", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:54:50.9212", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:54:50.9212", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:54:50.9212", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:54:50.9212", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:54:51.0097", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626175,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:54:51.007Z\",\"updatedOn\":\"2026-03-08T18:54:51.007Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:54:51.0097", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:54:51.0097", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:54:51.0097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:54:51.0420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:54:51.0423", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:54:51.1292", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:54:51.1292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:54:51.1292", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:51.1292", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:54:51.1292", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:54:51.1292", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:54:51.1292", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:54:51.1292", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:51.1292", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00031#" } { "timestamp": "2026-03-08 18:54:51.1292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00031" } { "timestamp": "2026-03-08 18:54:51.1663", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:54:51.1663", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:54:51.1663", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:54:51.1675", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:54:51.1675", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:54:51.2550", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00031\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626177,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:54:51.253Z\",\"updatedOn\":\"2026-03-08T18:54:51.253Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:54:51.2550", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:54:51.2550", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:54:51.2550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:54:51.2696", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:54:51.2696", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00031\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:54:51.3571", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:54:51.3571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:54:51.3571", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:51.3571", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:54:51.3571", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:54:51.3571", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21199\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:54:51.3571", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:54:51.3571", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:51.3571", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00046#" } { "timestamp": "2026-03-08 18:54:51.3571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00046" } { "timestamp": "2026-03-08 18:54:51.3743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:54:51.3743", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:54:51.3743", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:54:51.3743", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:54:51.3743", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:54:51.4617", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00046\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00046\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626179,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:54:51.460Z\",\"updatedOn\":\"2026-03-08T18:54:51.460Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:54:51.4617", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:54:51.4617", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:54:51.4617", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:54:51.4736", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:54:51.4736", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00046\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:54:51.5603", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:54:51.5603", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:54:51.5603", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:51.5603", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:54:51.5603", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:54:51.5603", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21203\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:54:51.5603", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:54:51.5603", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:51.5603", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00030#" } { "timestamp": "2026-03-08 18:54:51.5603", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00030" } { "timestamp": "2026-03-08 18:54:51.5749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:54:51.5749", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:54:51.5749", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:54:51.5749", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:54:51.5749", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:54:51.6626", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626181,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:54:51.660Z\",\"updatedOn\":\"2026-03-08T18:54:51.660Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:54:51.6626", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:54:51.6626", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:54:51.6626", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:54:51.6851", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:54:51.6851", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:54:51.7718", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:54:51.7718", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:54:51.7718", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:51.7718", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:54:51.7718", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:54:51.7718", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21204\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:54:51.7782", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:54:51.7782", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:51.7782", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00048#" } { "timestamp": "2026-03-08 18:54:51.7782", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00048" } { "timestamp": "2026-03-08 18:54:51.8017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 18:54:51.8017", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:54:51.8017", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:54:51.8017", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:54:51.8017", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:54:51.8901", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626183,\"createdOn\":\"2026-03-08T18:54:51.888Z\",\"updatedOn\":\"2026-03-08T18:54:51.888Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:54:51.8901", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:54:51.8901", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:54:51.8901", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 18:54:51.9060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 18:54:51.9060", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:54:51.9925", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:54:51.9925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 18:54:51.9925", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:51.9925", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:54:51.9925", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:54:51.9925", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21321\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00099\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:54:51.9973", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:54:51.9973", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:51.9973", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00099#" } { "timestamp": "2026-03-08 18:54:51.9973", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00099" } { "timestamp": "2026-03-08 18:54:52.0110", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:54:52.0110", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:54:52.0110", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:54:52.0110", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:54:52.0110", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:54:52.0986", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00099\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00099\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626185,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:54:52.097Z\",\"updatedOn\":\"2026-03-08T18:54:52.097Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:54:52.0986", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:54:52.0986", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:54:52.0986", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:54:52.1161", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:54:52.1161", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00099\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:54:52.2048", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:54:52.2048", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:54:52.2048", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:52.2048", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:54:52.2048", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:54:52.2048", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21334\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00107\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:54:52.2048", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:54:52.2048", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:52.2048", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00107#" } { "timestamp": "2026-03-08 18:54:52.2048", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00107" } { "timestamp": "2026-03-08 18:54:52.2216", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 18:54:52.2216", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:54:52.2216", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:54:52.2216", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:54:52.2216", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:54:52.3083", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00107\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00107\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626187,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:54:52.307Z\",\"updatedOn\":\"2026-03-08T18:54:52.307Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:54:52.3083", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:54:52.3083", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:54:52.3083", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 18:54:52.3083", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 18:54:52.3083", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00107\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:54:52.4094", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:54:52.4094", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 18:54:52.4094", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:52.4094", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:54:52.4094", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:54:52.4094", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21339\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00111\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:54:52.4094", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:54:52.4094", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:52.4094", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00111#" } { "timestamp": "2026-03-08 18:54:52.4094", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00111" } { "timestamp": "2026-03-08 18:54:52.4334", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:54:52.4334", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:54:52.4334", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:54:52.4334", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:54:52.4334", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:54:52.5217", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00111\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00111\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626189,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:54:52.521Z\",\"updatedOn\":\"2026-03-08T18:54:52.521Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:54:52.5217", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:54:52.5217", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:54:52.5217", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:54:52.5331", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:54:52.5331", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00111\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:54:52.6222", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:54:52.6222", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:54:52.6222", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:52.6222", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:54:52.6222", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:54:52.6222", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22103\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00287\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:54:52.6222", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:54:52.6222", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:52.6222", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00287#" } { "timestamp": "2026-03-08 18:54:52.6222", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00287" } { "timestamp": "2026-03-08 18:54:52.6389", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 18:54:52.6389", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:54:52.6389", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:54:52.6389", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:54:52.6389", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:54:52.7264", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00287\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00287\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626191,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:54:52.725Z\",\"updatedOn\":\"2026-03-08T18:54:52.725Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:54:52.7264", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:54:52.7264", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:54:52.7264", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 18:54:52.7390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 18:54:52.7390", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00287\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:54:52.8260", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:54:52.8260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 18:54:52.8260", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:52.8260", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:54:52.8260", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:54:52.8260", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00289\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 18:54:52.8260", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:54:52.8260", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:52.8260", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00289#" } { "timestamp": "2026-03-08 18:54:52.8260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00289" } { "timestamp": "2026-03-08 18:54:52.8559", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 18:54:52.8559", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:54:52.8559", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:54:52.8559", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:54:52.8559", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:54:52.9433", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00289\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00289\\n
\\n Description:<\/b> ubernnvuebvejvbejkneve\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626193,\"createdOn\":\"2026-03-08T18:54:52.941Z\",\"updatedOn\":\"2026-03-08T18:54:52.941Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:54:52.9433", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:54:52.9433", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:54:52.9433", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 18:54:52.9535", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 18:54:52.9535", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00289\"},{\"type\":\"text\",\"text\":\"ubernnvuebvejvbejkneve\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:54:53.0410", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:54:53.0410", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 18:54:53.0410", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:53.0410", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:54:53.0420", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:54:53.0420", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 18:54:53.0420", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:54:53.0420", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:53.0420", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-08 18:54:53.0420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-08 18:54:53.0584", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 18:54:53.0584", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 18:54:53.0584", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 18:54:53.0584", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 18:54:53.0584", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 18:54:53.1471", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626195,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T18:54:53.145Z\",\"updatedOn\":\"2026-03-08T18:54:53.145Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 18:54:53.1471", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 18:54:53.1471", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 18:54:53.1471", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 18:54:53.1595", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 18:54:53.1595", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 18:54:53.2660", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 18:54:53.2660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 18:54:53.2660", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 18:54:53.2660", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:55:04.1470", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:55:04.1470", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 18:55:04.1529", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:55:04.1529", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 18:55:04.1529", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 18:55:04.1529", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:55:04.1529", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:55:04.1529", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:55:04.1529", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:55:04.1529", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:55:04.1529", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:55:04.1529", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:55:04.1529", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 18:55:04.1529", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 18:55:04.1529", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 18:55:04.1759", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:55:04.7071", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:55:04.7071", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 18:55:04.7071", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 18:55:04.7270", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:55:05.2784", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:55:05.2784", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 18:55:05.2784", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 18:55:05.2968", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:55:05.8830", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:55:05.8830", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:55:05.8861", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:55:05.8861", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:55:05.8861", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:55:05.8861", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:55:05.8861", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 18:55:05.8861", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 18:55:05.8861", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 18:55:05.8861", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 18:55:05.8861", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:55:05.8861", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 18:58:04.1917", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 18:58:04.1917", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 18:58:04.1968", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 18:58:04.1968", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 18:58:04.1968", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 18:58:04.1968", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:58:04.1968", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:58:04.1968", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:58:04.1968", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:58:04.1968", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:58:04.1968", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:58:04.1968", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 18:58:04.1968", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 18:58:04.1968", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 18:58:04.1968", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 18:58:04.2218", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:58:04.7406", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:58:04.7422", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 18:58:04.7422", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 18:58:04.7422", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:58:05.3141", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:58:05.3227", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 18:58:05.3227", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 18:58:05.3354", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 18:58:05.9186", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 18:58:05.9186", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 18:58:05.9186", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:58:05.9186", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 18:58:05.9186", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 18:58:05.9186", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 18:58:05.9186", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 18:58:05.9186", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 18:58:05.9312", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 18:58:05.9312", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 18:58:05.9312", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 18:58:05.9312", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:01:04.1555", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:01:04.1555", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 19:01:04.1640", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:01:04.1640", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 19:01:04.1640", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 19:01:04.1640", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:01:04.1640", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:01:04.1640", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:01:04.1640", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:01:04.1640", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:01:04.1640", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:01:04.1640", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:01:04.1640", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 19:01:04.1640", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 19:01:04.1640", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 19:01:04.1849", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:01:04.7253", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:01:04.7253", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 19:01:04.7253", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 19:01:04.7400", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:01:05.2854", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:01:05.2854", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 19:01:05.2854", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 19:01:05.2854", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:01:05.8856", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:01:05.8856", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:01:05.8856", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:01:05.8856", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:01:05.8856", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:01:05.8856", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:01:05.8856", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 19:01:05.8856", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 19:01:05.8956", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 19:01:05.8956", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 19:01:05.8956", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:01:05.8956", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:04:04.1638", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:04:04.1638", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 19:04:04.1732", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:04:04.1732", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 19:04:04.1732", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 19:04:04.1732", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:04:04.1732", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:04:04.1732", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:04:04.1732", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:04:04.1732", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:04:04.1732", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:04:04.1732", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:04:04.1732", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 19:04:04.1732", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 19:04:04.1732", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 19:04:04.1732", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:04:04.7048", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:04:04.7048", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 19:04:04.7048", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 19:04:04.7276", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:04:05.2873", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:04:05.2873", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 19:04:05.2873", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 19:04:05.2997", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:04:05.9624", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:04:05.9624", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:04:05.9624", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:04:05.9624", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:04:05.9624", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:04:05.9699", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:04:05.9699", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 19:04:05.9699", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 19:04:05.9699", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 19:04:05.9699", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 19:04:05.9699", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:04:05.9699", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:07:04.1828", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:07:04.1828", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 19:07:04.1880", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:07:04.1880", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 19:07:04.1880", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 19:07:04.1880", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:07:04.1880", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:07:04.1880", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:07:04.1880", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:07:04.1880", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:07:04.1880", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:07:04.1880", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:07:04.1880", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 19:07:04.1880", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 19:07:04.2033", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 19:07:04.2289", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:07:04.7577", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:07:04.7577", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 19:07:04.7577", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 19:07:04.7747", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:07:05.3379", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:07:05.3379", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 19:07:05.3379", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 19:07:05.3519", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:07:05.9408", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:07:05.9408", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:07:05.9408", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:07:05.9408", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:07:05.9408", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:07:05.9408", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:07:05.9408", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 19:07:05.9408", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 19:07:05.9408", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 19:07:05.9508", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 19:07:05.9508", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:07:05.9508", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:09:48.3985", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:09:48.3985", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSET_MAINTENANCE_INSPECTION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"UserIds\",\"Value\":\"[1]\"},{\"Key\":\"InspectionUID\",\"Value\":\"I\/TTK\/HOS\/WT-\/26\/00044\"},{\"Key\":\"Name\",\"Value\":\"Asset Scheduled Maintenance Inspection\"},{\"Key\":\"Type\",\"Value\":\"WATER TANKER - 3\"},{\"Key\":\"Site\",\"Value\":\"Hosur\"},{\"Key\":\"Status\",\"Value\":\"Draft\"},{\"Key\":\"CreatedBy\",\"Value\":\"System\"},{\"Key\":\"CreatedOn\",\"Value\":\"09-Mar-2026 12:39:48 AM\"},{\"Key\":\"InspectionId\",\"Value\":\"5590\"}]}" } { "timestamp": "2026-03-08 19:09:48.4043", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSET_MAINTENANCE_INSPECTION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:09:48.4043", "level": "Info", "severity": "INFO", "message": "### Started processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-08 19:09:48.4043", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationForInspectionCreation function for whatsapp and push notification #" } { "timestamp": "2026-03-08 19:09:48.4230", "level": "Debug", "severity": "DEBUG", "message": "Sending notifications for inspection creation to associated user1" } { "timestamp": "2026-03-08 19:09:48.4230", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_notification_for_inspection_asset\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"I\/TTK\/HOS\/WT-\/26\/00044\"},{\"type\":\"text\",\"text\":\"Asset Scheduled Maintenance Inspection\"},{\"type\":\"text\",\"text\":\"WATER TANKER - 3\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"System\"},{\"type\":\"text\",\"text\":\"09-Mar-2026 12:39:48 AM\"},{\"type\":\"text\",\"text\":\"Draft\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5590?dlType=viewInspection&orgID=387\"}]}]}}}" } { "timestamp": "2026-03-08 19:09:48.5170", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:09:48.5170", "level": "Info", "severity": "INFO", "message": "Sending Inspection Asset creation email notification to user: rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:09:48.5170", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:09:48.5170", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:09:48.5170", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:09:48.5170", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:09:48.6074", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"A new Inspection - I\/TTK\/HOS\/WT-\/26\/00044 has been created from Asset Schedule Maintenance\",\"text\":null,\"html\":\"\\n\\n<\/head>\\n\\n Dear Rajkumar Pativada,

\\n A new inspection I\/TTK\/HOS\/WT-\/26\/00044 has been created from Asset Schedule Maintenance.

\\n\\n Inspection Name:<\/b> Asset Scheduled Maintenance Inspection

\\n Type:<\/b> WATER TANKER - 3

\\n Site:<\/b> Hosur

\\n Status:<\/b> Draft

\\n Created By:<\/b> System at 09-Mar-2026 12:39:48 AM

\\n\\n You can view the inspection details by clicking the link below:
\\n https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5590?dlType=viewInspection&orgID=387

\\n\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n<\/body>\\n<\/html>\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626198,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:09:48.605Z\",\"updatedOn\":\"2026-03-08T19:09:48.605Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:09:48.6074", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:09:48.6074", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:09:48.6074", "level": "Info", "severity": "INFO", "message": "### Ended processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-08 19:09:48.6074", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:09:48.6074", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:09:48.6074", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSET_MAINTENANCE_INSPECTION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"UserIds\",\"Value\":\"[1]\"},{\"Key\":\"InspectionUID\",\"Value\":\"I\/TTK\/COI\/WT-\/26\/00104\"},{\"Key\":\"Name\",\"Value\":\"Asset Scheduled Maintenance Inspection\"},{\"Key\":\"Type\",\"Value\":\"WATER TANKER - 3\"},{\"Key\":\"Site\",\"Value\":\"Coimbatore\"},{\"Key\":\"Status\",\"Value\":\"Draft\"},{\"Key\":\"CreatedBy\",\"Value\":\"System\"},{\"Key\":\"CreatedOn\",\"Value\":\"09-Mar-2026 12:39:48 AM\"},{\"Key\":\"InspectionId\",\"Value\":\"5591\"}]}" } { "timestamp": "2026-03-08 19:09:48.6074", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSET_MAINTENANCE_INSPECTION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:09:48.6074", "level": "Info", "severity": "INFO", "message": "### Started processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-08 19:09:48.6074", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationForInspectionCreation function for whatsapp and push notification #" } { "timestamp": "2026-03-08 19:09:48.6074", "level": "Debug", "severity": "DEBUG", "message": "Sending notifications for inspection creation to associated user1" } { "timestamp": "2026-03-08 19:09:48.6074", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_notification_for_inspection_asset\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"I\/TTK\/COI\/WT-\/26\/00104\"},{\"type\":\"text\",\"text\":\"Asset Scheduled Maintenance Inspection\"},{\"type\":\"text\",\"text\":\"WATER TANKER - 3\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"System\"},{\"type\":\"text\",\"text\":\"09-Mar-2026 12:39:48 AM\"},{\"type\":\"text\",\"text\":\"Draft\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5591?dlType=viewInspection&orgID=387\"}]}]}}}" } { "timestamp": "2026-03-08 19:09:48.7040", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:09:48.7040", "level": "Info", "severity": "INFO", "message": "Sending Inspection Asset creation email notification to user: rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:09:48.7040", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:09:48.7040", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:09:48.7040", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:09:48.7040", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:09:48.7923", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"A new Inspection - I\/TTK\/COI\/WT-\/26\/00104 has been created from Asset Schedule Maintenance\",\"text\":null,\"html\":\"\\n\\n<\/head>\\n\\n Dear Rajkumar Pativada,

\\n A new inspection I\/TTK\/COI\/WT-\/26\/00104 has been created from Asset Schedule Maintenance.

\\n\\n Inspection Name:<\/b> Asset Scheduled Maintenance Inspection

\\n Type:<\/b> WATER TANKER - 3

\\n Site:<\/b> Coimbatore

\\n Status:<\/b> Draft

\\n Created By:<\/b> System at 09-Mar-2026 12:39:48 AM

\\n\\n You can view the inspection details by clicking the link below:
\\n https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5591?dlType=viewInspection&orgID=387

\\n\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n<\/body>\\n<\/html>\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626200,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:09:48.790Z\",\"updatedOn\":\"2026-03-08T19:09:48.790Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:09:48.7923", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:09:48.7923", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:09:48.7923", "level": "Info", "severity": "INFO", "message": "### Ended processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-08 19:09:48.7923", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:09:48.7923", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:09:48.7923", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSET_MAINTENANCE_INSPECTION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"UserIds\",\"Value\":\"[1]\"},{\"Key\":\"InspectionUID\",\"Value\":\"I\/TTK\/KHA\/WT-\/26\/00044\"},{\"Key\":\"Name\",\"Value\":\"Asset Scheduled Maintenance Inspection\"},{\"Key\":\"Type\",\"Value\":\"WATER TANKER - 3\"},{\"Key\":\"Site\",\"Value\":\"Khardi\"},{\"Key\":\"Status\",\"Value\":\"Draft\"},{\"Key\":\"CreatedBy\",\"Value\":\"System\"},{\"Key\":\"CreatedOn\",\"Value\":\"09-Mar-2026 12:39:48 AM\"},{\"Key\":\"InspectionId\",\"Value\":\"5592\"}]}" } { "timestamp": "2026-03-08 19:09:48.7923", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSET_MAINTENANCE_INSPECTION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:09:48.7923", "level": "Info", "severity": "INFO", "message": "### Started processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-08 19:09:48.7923", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationForInspectionCreation function for whatsapp and push notification #" } { "timestamp": "2026-03-08 19:09:48.7923", "level": "Debug", "severity": "DEBUG", "message": "Sending notifications for inspection creation to associated user1" } { "timestamp": "2026-03-08 19:09:48.7923", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_notification_for_inspection_asset\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"I\/TTK\/KHA\/WT-\/26\/00044\"},{\"type\":\"text\",\"text\":\"Asset Scheduled Maintenance Inspection\"},{\"type\":\"text\",\"text\":\"WATER TANKER - 3\"},{\"type\":\"text\",\"text\":\"Khardi\"},{\"type\":\"text\",\"text\":\"System\"},{\"type\":\"text\",\"text\":\"09-Mar-2026 12:39:48 AM\"},{\"type\":\"text\",\"text\":\"Draft\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5592?dlType=viewInspection&orgID=387\"}]}]}}}" } { "timestamp": "2026-03-08 19:09:48.8963", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:09:48.8963", "level": "Info", "severity": "INFO", "message": "Sending Inspection Asset creation email notification to user: rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:09:48.8963", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:09:48.8963", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:09:48.8963", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:09:48.8963", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:09:48.9842", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"A new Inspection - I\/TTK\/KHA\/WT-\/26\/00044 has been created from Asset Schedule Maintenance\",\"text\":null,\"html\":\"\\n\\n<\/head>\\n\\n Dear Rajkumar Pativada,

\\n A new inspection I\/TTK\/KHA\/WT-\/26\/00044 has been created from Asset Schedule Maintenance.

\\n\\n Inspection Name:<\/b> Asset Scheduled Maintenance Inspection

\\n Type:<\/b> WATER TANKER - 3

\\n Site:<\/b> Khardi

\\n Status:<\/b> Draft

\\n Created By:<\/b> System at 09-Mar-2026 12:39:48 AM

\\n\\n You can view the inspection details by clicking the link below:
\\n https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5592?dlType=viewInspection&orgID=387

\\n\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n<\/body>\\n<\/html>\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626202,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:09:48.982Z\",\"updatedOn\":\"2026-03-08T19:09:48.982Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:09:48.9842", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:09:48.9842", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:09:48.9842", "level": "Info", "severity": "INFO", "message": "### Ended processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-08 19:09:48.9842", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:09:48.9842", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:09:48.9842", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSET_MAINTENANCE_INSPECTION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"UserIds\",\"Value\":\"[1]\"},{\"Key\":\"InspectionUID\",\"Value\":\"I\/TTK\/ROO\/WT-\/26\/00044\"},{\"Key\":\"Name\",\"Value\":\"Asset Scheduled Maintenance Inspection\"},{\"Key\":\"Type\",\"Value\":\"WATER TANKER - 3\"},{\"Key\":\"Site\",\"Value\":\"Roorkee\"},{\"Key\":\"Status\",\"Value\":\"Draft\"},{\"Key\":\"CreatedBy\",\"Value\":\"System\"},{\"Key\":\"CreatedOn\",\"Value\":\"09-Mar-2026 12:39:48 AM\"},{\"Key\":\"InspectionId\",\"Value\":\"5593\"}]}" } { "timestamp": "2026-03-08 19:09:48.9842", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSET_MAINTENANCE_INSPECTION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:09:48.9842", "level": "Info", "severity": "INFO", "message": "### Started processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-08 19:09:48.9842", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationForInspectionCreation function for whatsapp and push notification #" } { "timestamp": "2026-03-08 19:09:48.9960", "level": "Debug", "severity": "DEBUG", "message": "Sending notifications for inspection creation to associated user1" } { "timestamp": "2026-03-08 19:09:48.9960", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_notification_for_inspection_asset\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"I\/TTK\/ROO\/WT-\/26\/00044\"},{\"type\":\"text\",\"text\":\"Asset Scheduled Maintenance Inspection\"},{\"type\":\"text\",\"text\":\"WATER TANKER - 3\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"System\"},{\"type\":\"text\",\"text\":\"09-Mar-2026 12:39:48 AM\"},{\"type\":\"text\",\"text\":\"Draft\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5593?dlType=viewInspection&orgID=387\"}]}]}}}" } { "timestamp": "2026-03-08 19:09:49.0875", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:09:49.0875", "level": "Info", "severity": "INFO", "message": "Sending Inspection Asset creation email notification to user: rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:09:49.0875", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:09:49.0875", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:09:49.0875", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:09:49.0875", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:09:49.1847", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"A new Inspection - I\/TTK\/ROO\/WT-\/26\/00044 has been created from Asset Schedule Maintenance\",\"text\":null,\"html\":\"\\n\\n<\/head>\\n\\n Dear Rajkumar Pativada,

\\n A new inspection I\/TTK\/ROO\/WT-\/26\/00044 has been created from Asset Schedule Maintenance.

\\n\\n Inspection Name:<\/b> Asset Scheduled Maintenance Inspection

\\n Type:<\/b> WATER TANKER - 3

\\n Site:<\/b> Roorkee

\\n Status:<\/b> Draft

\\n Created By:<\/b> System at 09-Mar-2026 12:39:48 AM

\\n\\n You can view the inspection details by clicking the link below:
\\n https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5593?dlType=viewInspection&orgID=387

\\n\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n<\/body>\\n<\/html>\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626204,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:09:49.183Z\",\"updatedOn\":\"2026-03-08T19:09:49.183Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:09:49.1847", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:09:49.1847", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:09:49.1847", "level": "Info", "severity": "INFO", "message": "### Ended processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-08 19:09:49.1847", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:09:49.1847", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:09:49.1847", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSET_MAINTENANCE_INSPECTION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"UserIds\",\"Value\":\"[1]\"},{\"Key\":\"InspectionUID\",\"Value\":\"I\/TTK\/KAR\/WT-\/26\/00044\"},{\"Key\":\"Name\",\"Value\":\"Asset Scheduled Maintenance Inspection\"},{\"Key\":\"Type\",\"Value\":\"WATER TANKER - 3\"},{\"Key\":\"Site\",\"Value\":\"Karjan\"},{\"Key\":\"Status\",\"Value\":\"Draft\"},{\"Key\":\"CreatedBy\",\"Value\":\"System\"},{\"Key\":\"CreatedOn\",\"Value\":\"09-Mar-2026 12:39:48 AM\"},{\"Key\":\"InspectionId\",\"Value\":\"5594\"}]}" } { "timestamp": "2026-03-08 19:09:49.1847", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSET_MAINTENANCE_INSPECTION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:09:49.1847", "level": "Info", "severity": "INFO", "message": "### Started processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-08 19:09:49.1847", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationForInspectionCreation function for whatsapp and push notification #" } { "timestamp": "2026-03-08 19:09:49.1847", "level": "Debug", "severity": "DEBUG", "message": "Sending notifications for inspection creation to associated user1" } { "timestamp": "2026-03-08 19:09:49.1847", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_notification_for_inspection_asset\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"I\/TTK\/KAR\/WT-\/26\/00044\"},{\"type\":\"text\",\"text\":\"Asset Scheduled Maintenance Inspection\"},{\"type\":\"text\",\"text\":\"WATER TANKER - 3\"},{\"type\":\"text\",\"text\":\"Karjan\"},{\"type\":\"text\",\"text\":\"System\"},{\"type\":\"text\",\"text\":\"09-Mar-2026 12:39:48 AM\"},{\"type\":\"text\",\"text\":\"Draft\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5594?dlType=viewInspection&orgID=387\"}]}]}}}" } { "timestamp": "2026-03-08 19:09:49.2851", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:09:49.2851", "level": "Info", "severity": "INFO", "message": "Sending Inspection Asset creation email notification to user: rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:09:49.2851", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:09:49.2851", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:09:49.2851", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:09:49.2851", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:09:49.3727", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"A new Inspection - I\/TTK\/KAR\/WT-\/26\/00044 has been created from Asset Schedule Maintenance\",\"text\":null,\"html\":\"\\n\\n<\/head>\\n\\n Dear Rajkumar Pativada,

\\n A new inspection I\/TTK\/KAR\/WT-\/26\/00044 has been created from Asset Schedule Maintenance.

\\n\\n Inspection Name:<\/b> Asset Scheduled Maintenance Inspection

\\n Type:<\/b> WATER TANKER - 3

\\n Site:<\/b> Karjan

\\n Status:<\/b> Draft

\\n Created By:<\/b> System at 09-Mar-2026 12:39:48 AM

\\n\\n You can view the inspection details by clicking the link below:
\\n https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5594?dlType=viewInspection&orgID=387

\\n\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n<\/body>\\n<\/html>\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626206,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:09:49.371Z\",\"updatedOn\":\"2026-03-08T19:09:49.371Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:09:49.3727", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:09:49.3727", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:09:49.3727", "level": "Info", "severity": "INFO", "message": "### Ended processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-08 19:09:49.3727", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:09:49.3727", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:09:49.3727", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSET_MAINTENANCE_INSPECTION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"UserIds\",\"Value\":\"[1]\"},{\"Key\":\"InspectionUID\",\"Value\":\"I\/TTK\/CET\/WT-\/26\/00044\"},{\"Key\":\"Name\",\"Value\":\"Asset Scheduled Maintenance Inspection\"},{\"Key\":\"Type\",\"Value\":\"WATER TANKER - 3\"},{\"Key\":\"Site\",\"Value\":\"Central Team\"},{\"Key\":\"Status\",\"Value\":\"Draft\"},{\"Key\":\"CreatedBy\",\"Value\":\"System\"},{\"Key\":\"CreatedOn\",\"Value\":\"09-Mar-2026 12:39:48 AM\"},{\"Key\":\"InspectionId\",\"Value\":\"5595\"}]}" } { "timestamp": "2026-03-08 19:09:49.3727", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSET_MAINTENANCE_INSPECTION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:09:49.3727", "level": "Info", "severity": "INFO", "message": "### Started processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-08 19:09:49.3727", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationForInspectionCreation function for whatsapp and push notification #" } { "timestamp": "2026-03-08 19:09:49.3727", "level": "Debug", "severity": "DEBUG", "message": "Sending notifications for inspection creation to associated user1" } { "timestamp": "2026-03-08 19:09:49.3853", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_notification_for_inspection_asset\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"I\/TTK\/CET\/WT-\/26\/00044\"},{\"type\":\"text\",\"text\":\"Asset Scheduled Maintenance Inspection\"},{\"type\":\"text\",\"text\":\"WATER TANKER - 3\"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"System\"},{\"type\":\"text\",\"text\":\"09-Mar-2026 12:39:48 AM\"},{\"type\":\"text\",\"text\":\"Draft\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5595?dlType=viewInspection&orgID=387\"}]}]}}}" } { "timestamp": "2026-03-08 19:09:49.4719", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:09:49.4719", "level": "Info", "severity": "INFO", "message": "Sending Inspection Asset creation email notification to user: rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:09:49.4719", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:09:49.4719", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:09:49.4719", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:09:49.4719", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:09:49.4823", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:09:49.4823", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21927\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00243\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:09:49.4823", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:09:49.4823", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:09:49.4823", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00243#" } { "timestamp": "2026-03-08 19:09:49.4823", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00243" } { "timestamp": "2026-03-08 19:09:49.4976", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:09:49.4976", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:09:49.4976", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:09:49.4976", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:09:49.4976", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:09:49.5587", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"A new Inspection - I\/TTK\/CET\/WT-\/26\/00044 has been created from Asset Schedule Maintenance\",\"text\":null,\"html\":\"\\n\\n<\/head>\\n\\n Dear Rajkumar Pativada,

\\n A new inspection I\/TTK\/CET\/WT-\/26\/00044 has been created from Asset Schedule Maintenance.

\\n\\n Inspection Name:<\/b> Asset Scheduled Maintenance Inspection

\\n Type:<\/b> WATER TANKER - 3

\\n Site:<\/b> Central Team

\\n Status:<\/b> Draft

\\n Created By:<\/b> System at 09-Mar-2026 12:39:48 AM

\\n\\n You can view the inspection details by clicking the link below:
\\n https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5595?dlType=viewInspection&orgID=387

\\n\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n<\/body>\\n<\/html>\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626208,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:09:49.557Z\",\"updatedOn\":\"2026-03-08T19:09:49.557Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:09:49.5587", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:09:49.5587", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:09:49.5587", "level": "Info", "severity": "INFO", "message": "### Ended processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-08 19:09:49.5587", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:09:49.6270", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00243\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00243\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626209,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:09:49.625Z\",\"updatedOn\":\"2026-03-08T19:09:49.625Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:09:49.6270", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:09:49.6270", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:09:49.6270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:09:49.6270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:09:49.6270", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00243\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:09:49.7232", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:09:49.7232", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:09:49.7232", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:09:49.7232", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:10:04.1590", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:10:04.1590", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 19:10:04.1667", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:10:04.1667", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 19:10:04.1667", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 19:10:04.1667", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:10:04.1667", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:10:04.1667", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:10:04.1667", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:10:04.1667", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:10:04.1667", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:10:04.1667", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:10:04.1667", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 19:10:04.1667", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 19:10:04.1667", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 19:10:04.1667", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:10:04.6833", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:10:04.6833", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 19:10:04.6833", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 19:10:04.7020", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:10:05.2643", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:10:05.2643", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 19:10:05.2643", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 19:10:05.2831", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:10:05.9260", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:10:05.9260", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:10:05.9260", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:10:05.9260", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:10:05.9260", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:10:05.9260", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:10:05.9260", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 19:10:05.9260", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 19:10:05.9351", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 19:10:05.9351", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 19:10:05.9351", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:10:05.9351", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:13:04.2011", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:13:04.2011", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 19:13:04.2098", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:13:04.2098", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 19:13:04.2098", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 19:13:04.2098", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:13:04.2098", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:13:04.2098", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:13:04.2098", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:13:04.2098", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:13:04.2098", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:13:04.2098", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:13:04.2098", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 19:13:04.2098", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 19:13:04.2098", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 19:13:04.2295", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:13:04.7428", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:13:04.7428", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 19:13:04.7428", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 19:13:04.7583", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:13:05.3030", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:13:05.3044", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 19:13:05.3044", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 19:13:05.3282", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:13:05.9049", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:13:05.9049", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:13:05.9049", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:13:05.9049", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:13:05.9049", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:13:05.9049", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:13:05.9049", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 19:13:05.9049", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 19:13:05.9049", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 19:13:05.9140", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 19:13:05.9140", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:13:05.9140", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:16:04.1817", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:16:04.1817", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 19:16:04.1817", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:16:04.1817", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 19:16:04.1817", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 19:16:04.1817", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:16:04.1817", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:16:04.1817", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:16:04.1817", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:16:04.1817", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:16:04.1817", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:16:04.1817", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:16:04.1817", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 19:16:04.1915", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 19:16:04.1915", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 19:16:04.1915", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:16:04.7350", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:16:04.7350", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 19:16:04.7382", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 19:16:04.7382", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:16:05.3145", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:16:05.3181", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 19:16:05.3181", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 19:16:05.3181", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:16:05.9474", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:16:05.9474", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:16:05.9474", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:16:05.9474", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:16:05.9474", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:16:05.9474", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:16:05.9474", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 19:16:05.9474", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 19:16:05.9474", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 19:16:05.9569", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 19:16:05.9569", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:16:05.9569", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:19:04.1737", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:19:04.1737", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 19:19:04.1737", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:19:04.1737", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 19:19:04.1737", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 19:19:04.1737", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:19:04.1737", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:19:04.1737", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:19:04.1737", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:19:04.1737", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:19:04.1737", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:19:04.1737", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:19:04.1737", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 19:19:04.1737", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 19:19:04.1737", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 19:19:04.1940", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:19:04.7074", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:19:04.7074", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 19:19:04.7074", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 19:19:04.7271", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:19:05.2695", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:19:05.2695", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 19:19:05.2695", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 19:19:05.2962", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:19:05.8791", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:19:05.8791", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:19:05.8791", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:19:05.8791", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:19:05.8791", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:19:05.8791", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:19:05.8791", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 19:19:05.8791", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 19:19:05.8791", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 19:19:05.8791", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 19:19:05.8791", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:19:05.8791", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:22:04.2104", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:22:04.2104", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 19:22:04.2178", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:22:04.2178", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 19:22:04.2178", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 19:22:04.2178", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:22:04.2178", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:22:04.2178", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:22:04.2178", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:22:04.2178", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:22:04.2178", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:22:04.2178", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:22:04.2178", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 19:22:04.2178", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 19:22:04.2178", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 19:22:04.2415", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:22:04.7672", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:22:04.7672", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 19:22:04.7672", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 19:22:04.7838", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:22:05.2956", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:22:05.2956", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 19:22:05.2956", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 19:22:05.3095", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:22:05.9618", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:22:05.9618", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:22:05.9618", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:22:05.9618", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:22:05.9658", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:22:05.9658", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:22:05.9658", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 19:22:05.9658", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 19:22:05.9658", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 19:22:05.9658", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 19:22:05.9658", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:22:05.9658", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:24:49.1901", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:24:49.1901", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21978\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:24:49.1901", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:24:49.1901", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:49.1901", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00020#" } { "timestamp": "2026-03-08 19:24:49.1901", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00020" } { "timestamp": "2026-03-08 19:24:49.2057", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:24:49.2057", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:24:49.2057", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:24:49.2057", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:24:49.2057", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:24:49.3402", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00020\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626212,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:24:49.337Z\",\"updatedOn\":\"2026-03-08T19:24:49.337Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:24:49.3402", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:24:49.3402", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:24:49.3402", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:24:49.3402", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:24:49.3402", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00020\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:24:49.4413", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:24:49.4413", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:24:49.4413", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:49.4413", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:24:49.4413", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:24:49.4413", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:24:49.4487", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:24:49.4487", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:49.4487", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00021#" } { "timestamp": "2026-03-08 19:24:49.4487", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00021" } { "timestamp": "2026-03-08 19:24:49.4487", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 19:24:49.4487", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:24:49.4487", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:24:49.4487", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:24:49.4487", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:24:49.5458", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626214,\"createdOn\":\"2026-03-08T19:24:49.544Z\",\"updatedOn\":\"2026-03-08T19:24:49.544Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:24:49.5458", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:24:49.5458", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:24:49.5458", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 19:24:49.5594", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 19:24:49.5594", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:24:49.6474", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:24:49.6474", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 19:24:49.6474", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:49.6474", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:24:49.6474", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:24:49.6474", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22173\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00297\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:24:49.6523", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:24:49.6523", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:49.6523", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00297#" } { "timestamp": "2026-03-08 19:24:49.6523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00297" } { "timestamp": "2026-03-08 19:24:49.6523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 19:24:49.6523", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:24:49.6523", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:24:49.6523", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:24:49.6523", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:24:49.7505", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00297\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00297\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626216,\"createdOn\":\"2026-03-08T19:24:49.748Z\",\"updatedOn\":\"2026-03-08T19:24:49.748Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:24:49.7505", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:24:49.7505", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:24:49.7505", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 19:24:49.7634", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 19:24:49.7634", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00297\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:24:49.8506", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:24:49.8506", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 19:24:49.8506", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:49.8506", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:24:49.8506", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:24:49.8506", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22295\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:24:49.8593", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:24:49.8593", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:49.8593", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00002#" } { "timestamp": "2026-03-08 19:24:49.8593", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00002" } { "timestamp": "2026-03-08 19:24:49.8703", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 19:24:49.8703", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:24:49.8703", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:24:49.8703", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:24:49.8703", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:24:49.9591", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00002\\n
\\n Description:<\/b> NA\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626218,\"createdOn\":\"2026-03-08T19:24:49.960Z\",\"updatedOn\":\"2026-03-08T19:24:49.960Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:24:49.9591", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:24:49.9591", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:24:49.9591", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 19:24:49.9758", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 19:24:49.9758", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00002\"},{\"type\":\"text\",\"text\":\"NA\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:24:50.0580", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:24:50.0580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 19:24:50.0580", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:50.0580", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:24:50.0580", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:24:50.0580", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"24288\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00023\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:24:50.0740", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:24:50.0740", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:50.0740", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00023#" } { "timestamp": "2026-03-08 19:24:50.0740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00023" } { "timestamp": "2026-03-08 19:24:50.0740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 19:24:50.0740", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:24:50.0740", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:24:50.0740", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:24:50.0740", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:24:50.1730", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00023\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00023\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626220,\"createdOn\":\"2026-03-08T19:24:50.171Z\",\"updatedOn\":\"2026-03-08T19:24:50.171Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:24:50.1730", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:24:50.1730", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:24:50.1730", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 19:24:50.1899", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 19:24:50.1899", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00023\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:24:50.2760", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:24:50.2760", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 19:24:50.2760", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:50.2760", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:24:50.2760", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:24:50.2760", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00093\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:24:50.2760", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:24:50.2760", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:50.2760", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00093#" } { "timestamp": "2026-03-08 19:24:50.2760", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00093" } { "timestamp": "2026-03-08 19:24:50.2968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 19:24:50.2968", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:24:50.2968", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:24:50.2968", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:24:50.2968", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:24:50.3849", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00093\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00093\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626222,\"createdOn\":\"2026-03-08T19:24:50.383Z\",\"updatedOn\":\"2026-03-08T19:24:50.383Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:24:50.3849", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:24:50.3849", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:24:50.3849", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 19:24:50.3849", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 19:24:50.3849", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00093\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:24:50.4804", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:24:50.4804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 19:24:50.4804", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:50.4804", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:24:50.4804", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:24:50.4804", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21684\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00151\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:24:50.4804", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:24:50.4804", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:50.4804", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00151#" } { "timestamp": "2026-03-08 19:24:50.4804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00151" } { "timestamp": "2026-03-08 19:24:50.4948", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 19:24:50.4948", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:24:50.4948", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:24:50.4948", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:24:50.4948", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:24:50.5828", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00151\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00151\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626224,\"createdOn\":\"2026-03-08T19:24:50.580Z\",\"updatedOn\":\"2026-03-08T19:24:50.580Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:24:50.5828", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:24:50.5828", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:24:50.5828", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 19:24:50.5936", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 19:24:50.5936", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00151\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:24:50.6802", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:24:50.6802", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 19:24:50.6802", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:50.6802", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:24:50.6802", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:24:50.6802", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21785\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00192\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:24:50.6850", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:24:50.6850", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:50.6850", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00192#" } { "timestamp": "2026-03-08 19:24:50.6850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00192" } { "timestamp": "2026-03-08 19:24:50.6850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 19:24:50.6850", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:24:50.6850", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:24:50.6850", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:24:50.6850", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:24:50.7834", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00192\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00192\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626226,\"createdOn\":\"2026-03-08T19:24:50.782Z\",\"updatedOn\":\"2026-03-08T19:24:50.782Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:24:50.7834", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:24:50.7834", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:24:50.7834", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 19:24:50.7940", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 19:24:50.7940", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00192\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:24:50.8810", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:24:50.8810", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 19:24:50.8810", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:50.8810", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:24:50.8810", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:24:50.8810", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21800\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:24:50.8865", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:24:50.8865", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:50.8865", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00028#" } { "timestamp": "2026-03-08 19:24:50.8865", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00028" } { "timestamp": "2026-03-08 19:24:50.8865", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 19:24:50.8865", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:24:50.9003", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:24:50.9003", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:24:50.9003", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:24:50.9874", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626228,\"createdOn\":\"2026-03-08T19:24:50.985Z\",\"updatedOn\":\"2026-03-08T19:24:50.985Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:24:50.9874", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:24:50.9874", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:24:50.9874", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 19:24:50.9968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 19:24:50.9968", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:24:51.0837", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:24:51.0837", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 19:24:51.0837", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:51.0837", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:24:51.0837", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:24:51.0837", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22169\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:24:51.0891", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:24:51.0891", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:51.0891", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00020#" } { "timestamp": "2026-03-08 19:24:51.0891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00020" } { "timestamp": "2026-03-08 19:24:51.0891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 19:24:51.0891", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:24:51.0891", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:24:51.0891", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:24:51.0891", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:24:51.1922", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00020\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626230,\"createdOn\":\"2026-03-08T19:24:51.190Z\",\"updatedOn\":\"2026-03-08T19:24:51.190Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:24:51.1922", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:24:51.1922", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:24:51.1922", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 19:24:51.2004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 19:24:51.2004", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00020\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:24:51.2873", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:24:51.2873", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 19:24:51.2873", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:51.2873", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:24:51.2873", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:24:51.2873", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22388\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:24:51.2925", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:24:51.2925", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:51.2925", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00013#" } { "timestamp": "2026-03-08 19:24:51.2925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00013" } { "timestamp": "2026-03-08 19:24:51.2925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 19:24:51.2925", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:24:51.2925", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:24:51.2925", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:24:51.2925", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:24:51.3917", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626232,\"createdOn\":\"2026-03-08T19:24:51.390Z\",\"updatedOn\":\"2026-03-08T19:24:51.390Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:24:51.3917", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:24:51.3917", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:24:51.3917", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 19:24:51.4002", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 19:24:51.4002", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:24:51.4866", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:24:51.4866", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 19:24:51.4866", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:51.4866", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:24:51.4866", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:24:51.4866", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22143\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00070\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:24:51.4866", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:24:51.4866", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:51.4866", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00070#" } { "timestamp": "2026-03-08 19:24:51.4866", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00070" } { "timestamp": "2026-03-08 19:24:51.5030", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 19:24:51.5030", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:24:51.5030", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:24:51.5030", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:24:51.5030", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:24:51.5895", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00070\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00070\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626234,\"createdOn\":\"2026-03-08T19:24:51.589Z\",\"updatedOn\":\"2026-03-08T19:24:51.589Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:24:51.5895", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:24:51.5895", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:24:51.5895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 19:24:51.5895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 19:24:51.5895", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00070\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:24:51.6865", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:24:51.6865", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 19:24:51.6865", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:51.6865", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:24:51.6865", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:24:51.6865", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 19:24:51.6865", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:24:51.6865", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:51.6865", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-08 19:24:51.6865", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-08 19:24:51.7019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 19:24:51.7019", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:24:51.7019", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:24:51.7019", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:24:51.7019", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:24:51.7889", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626236,\"createdOn\":\"2026-03-08T19:24:51.787Z\",\"updatedOn\":\"2026-03-08T19:24:51.787Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:24:51.7889", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:24:51.7889", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:24:51.7889", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 19:24:51.7991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 19:24:51.7991", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:24:51.8858", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:24:51.8858", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 19:24:51.8858", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:24:51.8858", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:25:04.1554", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:25:04.1554", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 19:25:04.1554", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:25:04.1554", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 19:25:04.1554", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 19:25:04.1554", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:25:04.1554", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:25:04.1554", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:25:04.1554", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:25:04.1554", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:25:04.1554", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:25:04.1554", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:25:04.1554", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 19:25:04.1661", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 19:25:04.1661", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 19:25:04.1661", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:25:04.7143", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:25:04.7143", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 19:25:04.7143", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 19:25:04.7293", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:25:05.2715", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:25:05.2715", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 19:25:05.2755", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 19:25:05.2755", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:25:05.8815", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:25:05.8843", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:25:05.8843", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:25:05.8843", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:25:05.8843", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:25:05.8843", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:25:05.8843", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 19:25:05.8843", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 19:25:05.8843", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 19:25:05.8843", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 19:25:05.8843", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:25:05.8843", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:28:04.1662", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:28:04.1662", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 19:28:04.1662", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:28:04.1662", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 19:28:04.1662", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 19:28:04.1662", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:28:04.1662", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:28:04.1662", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:28:04.1662", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:28:04.1662", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:28:04.1784", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:28:04.1784", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:28:04.1784", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 19:28:04.1784", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 19:28:04.1784", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 19:28:04.1973", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:28:04.7112", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:28:04.7112", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 19:28:04.7112", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 19:28:04.7278", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:28:05.2551", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:28:05.2566", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 19:28:05.2566", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 19:28:05.2803", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:28:05.8895", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:28:05.8895", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:28:05.8895", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:28:05.8895", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:28:05.8895", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:28:05.8895", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:28:05.8895", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 19:28:05.8895", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 19:28:05.8969", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 19:28:05.8969", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 19:28:05.8969", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:28:05.8969", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:02.7298", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:02.7298", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"843\"}]}" } { "timestamp": "2026-03-08 19:30:02.7298", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:02.7298", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:02.7560", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:02.7560", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:02.7560", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:02.7560", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:02.7560", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:02.8937", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00365\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00365
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:57 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626239,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:02.890Z\",\"updatedOn\":\"2026-03-08T19:30:02.890Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:02.8937", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:02.8948", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:02.8948", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:02.8948", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-08 19:30:02.8948", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00365\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:57 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/843?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:03.0048", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:03.0048", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:03.0048", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:03.0048", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:03.0048", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"844\"}]}" } { "timestamp": "2026-03-08 19:30:03.0048", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:03.0048", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:03.0201", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:03.0201", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:03.0201", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:03.0201", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:03.0201", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:03.1083", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00366\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00366
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:22:00 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626241,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:03.106Z\",\"updatedOn\":\"2026-03-08T19:30:03.106Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:03.1083", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:03.1083", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:03.1209", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:03.1209", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-08 19:30:03.1209", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00366\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:22:00 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/844?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:03.2162", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:03.2162", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:03.2162", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:03.2162", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:03.2162", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"845\"}]}" } { "timestamp": "2026-03-08 19:30:03.2275", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:03.2275", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:03.2275", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:03.2275", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:03.2275", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:03.2387", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:03.2387", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:03.3262", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00367\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00367
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:22:03 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626243,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:03.324Z\",\"updatedOn\":\"2026-03-08T19:30:03.324Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:03.3262", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:03.3262", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:03.3407", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:03.3407", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-08 19:30:03.3407", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00367\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:22:03 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/845?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:03.4286", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:03.4286", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:03.4286", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:03.4286", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:03.4286", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1197\"}]}" } { "timestamp": "2026-03-08 19:30:03.4286", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:03.4286", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:03.4455", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:03.4455", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:03.4455", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:03.4455", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:03.4455", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:03.5293", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00521\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00521
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 30-Dec-2025 01:55:58 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> NA\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626245,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:03.531Z\",\"updatedOn\":\"2026-03-08T19:30:03.531Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:03.5293", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:03.5293", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:03.5482", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:03.5482", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-08 19:30:03.5482", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00521\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"30-Dec-2025 01:55:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1197?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:03.6353", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:03.6353", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:03.6353", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:03.6353", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:03.6353", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1482\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1039\"}]}" } { "timestamp": "2026-03-08 19:30:03.6353", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:03.6451", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:03.6451", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:03.6451", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:03.6451", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:03.6451", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:03.6451", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:03.7352", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"kumarsamarjeet.19@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00480\",\"text\":null,\"html\":\"

Dear Kumar Samarjeet,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00480
\\n Reported By:<\/strong> Shreya V
\\n Date & Time:<\/strong> 26-Nov-2025 11:38:15 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> tedt\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626247,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:03.741Z\",\"updatedOn\":\"2026-03-08T19:30:03.741Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:03.7352", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:03.7352", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:03.7521", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:03.7521", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1482" } { "timestamp": "2026-03-08 19:30:03.7521", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918249683426\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00480\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"26-Nov-2025 11:38:15 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tedtLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1039?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:03.8388", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:03.8388", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:03.8388", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:03.8388", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:03.8388", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"794\"}]}" } { "timestamp": "2026-03-08 19:30:03.8512", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:03.8512", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:03.8512", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:03.8635", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:03.8635", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:03.8635", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:03.8635", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:03.9527", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00316\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00316
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 30-Oct-2025 11:57:40 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: Hyderabad, Andhra Pradesh
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626249,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:03.950Z\",\"updatedOn\":\"2026-03-08T19:30:03.950Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:03.9527", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:03.9527", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:03.9663", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:03.9663", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-08 19:30:03.9663", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00316\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"30-Oct-2025 11:57:40 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: Hyderabad, Andhra Pradesh\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/794?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:04.0543", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:04.0543", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:04.0543", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:04.0543", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:04.0543", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"797\"}]}" } { "timestamp": "2026-03-08 19:30:04.0543", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:04.0543", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:04.0689", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:04.0689", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:04.0689", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:04.0689", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:04.0689", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:04.1574", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00319\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00319
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 30-Oct-2025 11:58:37 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> test\\nLocation: Delhi
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626251,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:04.155Z\",\"updatedOn\":\"2026-03-08T19:30:04.155Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:04.1574", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:04.1574", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:04.1700", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:04.1700", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-08 19:30:04.1700", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00319\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"30-Oct-2025 11:58:37 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testLocation: Delhi\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/797?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:04.2586", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:04.2586", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:04.2586", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:04.2586", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:04.2586", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"804\"}]}" } { "timestamp": "2026-03-08 19:30:04.2586", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:04.2586", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:04.2806", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:04.2806", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:04.2806", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:04.2806", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:04.2806", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:04.3680", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00326\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00326
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:01:20 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Had a bruise on ear\\nLocation: Hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626253,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:04.366Z\",\"updatedOn\":\"2026-03-08T19:30:04.366Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:04.3680", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:04.3680", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:04.3819", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:04.3819", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-08 19:30:04.3819", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00326\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:01:20 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Had a bruise on earLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/804?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:04.4629", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:04.4629", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:04.4629", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:04.4629", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:04.4629", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"812\"}]}" } { "timestamp": "2026-03-08 19:30:04.4746", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:04.4746", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:04.4746", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:04.4746", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:04.4746", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:04.4746", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:04.4746", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:04.5709", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00334\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00334
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:05:16 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: T3F10
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626255,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:04.569Z\",\"updatedOn\":\"2026-03-08T19:30:04.569Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:04.5709", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:04.5709", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:04.5841", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:04.5841", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-08 19:30:04.5841", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00334\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:05:16 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: T3F10\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/812?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:04.6614", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:04.6614", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:04.6614", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:04.6614", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:04.6614", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1305\"}]}" } { "timestamp": "2026-03-08 19:30:04.6807", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:04.6807", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:04.6922", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:04.6922", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:04.6922", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:04.6922", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:04.6922", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:04.7749", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00007\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00007
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 06-Jan-2026 09:37:53 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> NA\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626257,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:04.778Z\",\"updatedOn\":\"2026-03-08T19:30:04.778Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:04.7749", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:04.7749", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:04.7939", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:04.7939", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-08 19:30:04.7939", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00007\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"06-Jan-2026 09:37:53 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1305?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:04.8811", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:04.8811", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:04.8811", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:04.8811", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:04.8811", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"811\"}]}" } { "timestamp": "2026-03-08 19:30:04.8811", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:04.8811", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:04.9013", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:04.9013", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:04.9013", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:04.9013", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:04.9013", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:04.9888", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00333\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00333
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:04:06 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626259,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:04.986Z\",\"updatedOn\":\"2026-03-08T19:30:04.986Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:04.9888", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:04.9888", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:05.0049", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:05.0049", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 19:30:05.0049", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00333\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:04:06 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/811?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:05.0873", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:05.0873", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:05.0873", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:05.0873", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:05.0873", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"813\"}]}" } { "timestamp": "2026-03-08 19:30:05.0979", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:05.0979", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:05.0979", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:05.0979", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:05.0979", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:05.0979", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:05.0979", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:05.1938", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00335\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00335
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:08:52 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Injury\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626261,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:05.194Z\",\"updatedOn\":\"2026-03-08T19:30:05.194Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:05.1938", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:05.1938", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:05.1938", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:05.1938", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 19:30:05.1938", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00335\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:08:52 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/813?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:05.2920", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:05.2920", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:05.2920", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:05.2920", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:05.2920", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"816\"}]}" } { "timestamp": "2026-03-08 19:30:05.3044", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:05.3044", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:05.3044", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:05.3044", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:05.3044", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:05.3044", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:05.3044", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:05.3999", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00338\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00338
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:10:30 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626263,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:05.403Z\",\"updatedOn\":\"2026-03-08T19:30:05.403Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:05.3999", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:05.3999", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:05.4194", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:05.4194", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 19:30:05.4194", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00338\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:10:30 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/816?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:05.5249", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:05.5249", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:05.5249", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:05.5249", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:05.5249", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"831\"}]}" } { "timestamp": "2026-03-08 19:30:05.5249", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:05.5249", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:05.5404", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:05.5404", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:05.5404", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:05.5404", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:05.5404", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:05.6289", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00353\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00353
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:43 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626265,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:05.626Z\",\"updatedOn\":\"2026-03-08T19:30:05.626Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:05.6293", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:05.6293", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:05.6446", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:05.6446", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 19:30:05.6446", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00353\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:43 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/831?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:05.7319", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:05.7319", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:05.7319", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:05.7319", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:05.7319", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"832\"}]}" } { "timestamp": "2026-03-08 19:30:05.7404", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:05.7404", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:05.7564", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:05.7564", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:05.7564", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:05.7564", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:05.7564", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:05.8391", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00354\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00354
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:46 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626267,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:05.846Z\",\"updatedOn\":\"2026-03-08T19:30:05.846Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:05.8391", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:05.8501", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:05.8650", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:05.8650", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 19:30:05.8650", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00354\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:46 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/832?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:05.9476", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:05.9476", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:05.9476", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:05.9476", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:05.9476", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"833\"}]}" } { "timestamp": "2026-03-08 19:30:05.9579", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:05.9579", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:05.9579", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:05.9579", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:05.9579", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:05.9579", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:05.9579", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:06.0569", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00355\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00355
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:49 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626269,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:06.054Z\",\"updatedOn\":\"2026-03-08T19:30:06.054Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:06.0569", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:06.0569", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:06.0723", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:06.0723", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 19:30:06.0723", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00355\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:49 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/833?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:06.1584", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:06.1584", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:06.1604", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:06.1604", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:06.1604", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"834\"}]}" } { "timestamp": "2026-03-08 19:30:06.1604", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:06.1604", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:06.1767", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:06.1767", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:06.1767", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:06.1767", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:06.1767", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:06.2616", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00356\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00356
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:52 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626271,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:06.262Z\",\"updatedOn\":\"2026-03-08T19:30:06.262Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:06.2616", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:06.2616", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:06.2731", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:06.2731", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 19:30:06.2731", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00356\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:52 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/834?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:06.3607", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:06.3607", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:06.3607", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:06.3640", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:06.3640", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"836\"}]}" } { "timestamp": "2026-03-08 19:30:06.3640", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:06.3640", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:06.3807", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:06.3807", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:06.3807", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:06.3807", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:06.3807", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:06.4671", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00358\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00358
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:57 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626273,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:06.466Z\",\"updatedOn\":\"2026-03-08T19:30:06.466Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:06.4671", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:06.4671", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:06.4852", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:06.4852", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 19:30:06.4852", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00358\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:57 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/836?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:06.5717", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:06.5717", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:06.5717", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:06.5717", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:06.5717", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"837\"}]}" } { "timestamp": "2026-03-08 19:30:06.5717", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:06.5717", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:06.5910", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:06.5910", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:06.5910", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:06.5910", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:06.5910", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:06.6739", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00359\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00359
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:59 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626275,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:06.676Z\",\"updatedOn\":\"2026-03-08T19:30:06.676Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:06.6739", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:06.6739", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:06.6894", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:06.6894", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 19:30:06.6894", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00359\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:59 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/837?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:06.7851", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:06.7851", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:06.7851", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:06.7866", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:06.7866", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"838\"}]}" } { "timestamp": "2026-03-08 19:30:06.7866", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:06.7866", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:06.8015", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:06.8015", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:06.8015", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:06.8015", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:06.8015", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:06.8887", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00360\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00360
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:02 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626277,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:06.887Z\",\"updatedOn\":\"2026-03-08T19:30:06.887Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:06.8887", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:06.8887", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:06.9011", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:06.9011", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 19:30:06.9011", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00360\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:02 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/838?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:06.9860", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:06.9860", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:06.9860", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:06.9947", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:06.9947", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"839\"}]}" } { "timestamp": "2026-03-08 19:30:06.9947", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:06.9947", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:07.0080", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:07.0080", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:07.0080", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:07.0080", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:07.0080", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:07.0934", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00361\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00361
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:05 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626279,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:07.096Z\",\"updatedOn\":\"2026-03-08T19:30:07.096Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:07.0934", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:07.0934", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:07.1090", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:07.1090", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 19:30:07.1090", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00361\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:05 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/839?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:07.1974", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:07.1974", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:07.1974", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:07.1974", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:07.1974", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"840\"}]}" } { "timestamp": "2026-03-08 19:30:07.1974", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:07.1974", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:07.2155", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:07.2155", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:07.2155", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:07.2155", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:07.2155", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:07.3089", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00362\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00362
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:08 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626281,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:07.304Z\",\"updatedOn\":\"2026-03-08T19:30:07.304Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:07.3089", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:07.3089", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:07.3246", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:07.3246", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 19:30:07.3246", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00362\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:08 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/840?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:07.4122", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:07.4122", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:07.4122", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:07.4122", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:07.4122", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"841\"}]}" } { "timestamp": "2026-03-08 19:30:07.4122", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:07.4122", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:07.4283", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:07.4283", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:07.4283", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:07.4283", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:07.4283", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:07.5228", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00363\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00363
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:11 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626283,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:07.520Z\",\"updatedOn\":\"2026-03-08T19:30:07.520Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:07.5228", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:07.5228", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:07.5352", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:07.5352", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 19:30:07.5352", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00363\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:11 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/841?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:07.6202", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:07.6202", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:07.6202", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:07.6202", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:07.6202", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"842\"}]}" } { "timestamp": "2026-03-08 19:30:07.6303", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:07.6303", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:07.6303", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:07.6303", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:07.6303", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:07.6303", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:07.6303", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:07.7241", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00364\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00364
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:14 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626285,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:07.726Z\",\"updatedOn\":\"2026-03-08T19:30:07.726Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:07.7241", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:07.7241", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:07.7241", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:07.7241", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 19:30:07.7384", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00364\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:14 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/842?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:07.8241", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:07.8241", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:07.8241", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:07.8241", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:07.8241", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"857\"}]}" } { "timestamp": "2026-03-08 19:30:07.8241", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:07.8241", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:07.8436", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:07.8436", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:07.8436", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:07.8436", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:07.8436", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:07.9318", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00376\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00376
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 06:01:58 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> hc\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626287,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:07.930Z\",\"updatedOn\":\"2026-03-08T19:30:07.930Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:07.9318", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:07.9318", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:07.9501", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:07.9501", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 19:30:07.9501", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00376\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 06:01:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/857?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:08.0379", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:08.0379", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:08.0379", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:08.0379", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:08.0379", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"858\"}]}" } { "timestamp": "2026-03-08 19:30:08.0379", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:08.0379", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:08.0619", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:08.0619", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:08.0619", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:08.0619", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:08.0619", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:08.1467", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00377\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00377
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 06:24:41 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> hc\\nLocation: Updated Health record
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626289,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:08.149Z\",\"updatedOn\":\"2026-03-08T19:30:08.149Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:08.1467", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:08.1467", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:08.1648", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:08.1648", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 19:30:08.1648", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00377\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 06:24:41 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: Updated Health record \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/858?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:08.2513", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:08.2513", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:08.2513", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:08.2562", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:08.2562", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"861\"}]}" } { "timestamp": "2026-03-08 19:30:08.2562", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:08.2562", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:08.2794", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:08.2794", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:08.2794", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:08.2794", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:08.2794", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:08.3681", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00380\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00380
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 04-Nov-2025 09:19:01 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> hc\\nLocation: Updated Health record - 3
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626291,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:08.366Z\",\"updatedOn\":\"2026-03-08T19:30:08.366Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:08.3681", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:08.3681", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:08.3681", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:08.3681", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 19:30:08.3681", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00380\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 09:19:01 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: Updated Health record - 3\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/861?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:08.4641", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:08.4641", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:08.4641", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:08.4641", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:08.4641", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"865\"}]}" } { "timestamp": "2026-03-08 19:30:08.4641", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:08.4641", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:08.4792", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:08.4792", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:08.4792", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:08.4792", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:08.4792", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:08.5661", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00384\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00384
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 11:05:50 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> bbbbbbbbbbbbbbbbbbbbbbbbbb\\nLocation: hyd
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626293,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:08.564Z\",\"updatedOn\":\"2026-03-08T19:30:08.564Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:08.5661", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:08.5661", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:08.5796", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:08.5796", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 19:30:08.5796", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00384\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 11:05:50 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"bbbbbbbbbbbbbbbbbbbbbbbbbbLocation: hyd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/865?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:08.6666", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:08.6666", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:08.6666", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:08.6666", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:08.6666", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"977\"}]}" } { "timestamp": "2026-03-08 19:30:08.6666", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:08.6666", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:08.6844", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:08.6844", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:08.6844", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:08.6844", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:08.6844", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:08.7686", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00449\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00449
\\n Reported By:<\/strong> Shreya Ved
\\n Date & Time:<\/strong> 15-Nov-2025 04:43:44 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> internal bleeding\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626295,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:08.769Z\",\"updatedOn\":\"2026-03-08T19:30:08.769Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:08.7686", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:08.7723", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:08.7880", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:08.7880", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 19:30:08.7880", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00449\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"15-Nov-2025 04:43:44 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"internal bleedingLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/977?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:08.8751", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:08.8751", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:08.8751", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:08.8751", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:08.8751", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1295\"}]}" } { "timestamp": "2026-03-08 19:30:08.8805", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:08.8805", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:08.8805", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:08.8805", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:08.8805", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:08.8805", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:08.8805", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:08.9771", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00004\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00004
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 05-Jan-2026 01:23:41 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> NA\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626297,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:08.976Z\",\"updatedOn\":\"2026-03-08T19:30:08.976Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:08.9771", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:08.9771", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:08.9972", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:08.9972", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 19:30:08.9972", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00004\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 01:23:41 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1295?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:09.0881", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:09.0881", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:09.0881", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:09.0881", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:09.0881", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1296\"}]}" } { "timestamp": "2026-03-08 19:30:09.1009", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:09.1009", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:09.1009", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:09.1009", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:09.1009", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:09.1009", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:09.1009", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:09.1912", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00005\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00005
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 05-Jan-2026 01:28:00 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Critical\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626299,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:09.196Z\",\"updatedOn\":\"2026-03-08T19:30:09.196Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:09.1912", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:09.1912", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:09.2095", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:09.2095", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-08 19:30:09.2095", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00005\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 01:28:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"CriticalLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1296?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:09.2954", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:09.2954", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:09.2954", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:09.3010", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:09.3010", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"805\"}]}" } { "timestamp": "2026-03-08 19:30:09.3010", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:09.3010", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:09.3164", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:09.3164", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:09.3164", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:09.3164", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:09.3164", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:09.4037", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00327\",\"text\":null,\"html\":\"

Dear DebrajTestUser6 Testt,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00327
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:01:31 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> INJURY DUE TO FALL\\nLocation: Hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626301,\"createdOn\":\"2026-03-08T19:30:09.401Z\",\"updatedOn\":\"2026-03-08T19:30:09.401Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:09.4037", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:09.4037", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:09.4215", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:09.4215", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" } { "timestamp": "2026-03-08 19:30:09.4215", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00327\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:01:31 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"INJURY DUE TO FALLLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/805?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:09.5079", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:09.5079", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:09.5079", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:09.5079", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:09.5079", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"806\"}]}" } { "timestamp": "2026-03-08 19:30:09.5079", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:09.5079", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:09.5274", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:09.5274", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:09.5274", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:09.5274", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:09.5274", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:09.6142", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00328\",\"text\":null,\"html\":\"

Dear DebrajTestUser6 Testt,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00328
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:02:00 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> INJURY DUE TO FALL\\nLocation: Hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626303,\"createdOn\":\"2026-03-08T19:30:09.613Z\",\"updatedOn\":\"2026-03-08T19:30:09.613Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:09.6142", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:09.6142", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:09.6142", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:09.6142", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" } { "timestamp": "2026-03-08 19:30:09.6290", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00328\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:02:00 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"INJURY DUE TO FALLLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/806?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:09.7109", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:09.7109", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:09.7109", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:09.7109", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:09.7109", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"809\"}]}" } { "timestamp": "2026-03-08 19:30:09.7243", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:09.7243", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:09.7243", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:09.7243", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:09.7243", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:09.7243", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:09.7243", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:09.8222", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00331\",\"text\":null,\"html\":\"

Dear DebrajTestUser6 Testt,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00331
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:03:34 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626305,\"createdOn\":\"2026-03-08T19:30:09.820Z\",\"updatedOn\":\"2026-03-08T19:30:09.820Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:09.8222", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:09.8222", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:09.8332", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:09.8332", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" } { "timestamp": "2026-03-08 19:30:09.8332", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00331\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:03:34 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/809?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:09.9200", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:09.9200", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:09.9200", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:09.9200", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:09.9200", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"814\"}]}" } { "timestamp": "2026-03-08 19:30:09.9200", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:09.9200", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:09.9329", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:09.9329", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:09.9329", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:09.9329", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:09.9329", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:10.0206", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00336\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00336
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:09:44 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626307,\"createdOn\":\"2026-03-08T19:30:10.018Z\",\"updatedOn\":\"2026-03-08T19:30:10.018Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:10.0206", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:10.0206", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:10.0206", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:10.0206", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 19:30:10.0206", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00336\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:09:44 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/814?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:10.1181", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:10.1181", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:10.1181", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:10.1181", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:10.1181", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"815\"}]}" } { "timestamp": "2026-03-08 19:30:10.1181", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:10.1293", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:10.1293", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:10.1293", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:10.1293", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:10.1293", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:10.1293", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:10.2263", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00337\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00337
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:09:58 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626309,\"createdOn\":\"2026-03-08T19:30:10.224Z\",\"updatedOn\":\"2026-03-08T19:30:10.224Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:10.2263", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:10.2263", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:10.2422", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:10.2422", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 19:30:10.2422", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00337\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:09:58 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/815?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:10.3290", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:10.3290", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:10.3290", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:10.3290", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:10.3290", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"817\"}]}" } { "timestamp": "2026-03-08 19:30:10.3376", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:10.3376", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:10.3487", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:10.3487", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:10.3487", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:10.3487", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:10.3487", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:10.4300", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00339\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00339
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:14 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626311,\"createdOn\":\"2026-03-08T19:30:10.434Z\",\"updatedOn\":\"2026-03-08T19:30:10.434Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:10.4300", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:10.4300", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:10.4500", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:10.4500", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 19:30:10.4500", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00339\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:14 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/817?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:10.5341", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:10.5341", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:10.5341", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:10.5388", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:10.5388", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"818\"}]}" } { "timestamp": "2026-03-08 19:30:10.5388", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:10.5388", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:10.5548", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:10.5548", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:10.5548", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:10.5548", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:10.5548", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:10.6470", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00340\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00340
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:17 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626313,\"createdOn\":\"2026-03-08T19:30:10.647Z\",\"updatedOn\":\"2026-03-08T19:30:10.647Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:10.6470", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:10.6470", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:10.6470", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:10.6470", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 19:30:10.6470", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00340\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:17 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/818?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:10.7460", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:10.7460", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:10.7460", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:10.7460", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:10.7460", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"819\"}]}" } { "timestamp": "2026-03-08 19:30:10.7551", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:10.7551", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:10.7551", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:10.7551", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:10.7551", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:10.7551", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:10.7551", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:10.8615", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00341\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00341
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:19 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626315,\"createdOn\":\"2026-03-08T19:30:10.858Z\",\"updatedOn\":\"2026-03-08T19:30:10.858Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:10.8615", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:10.8615", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:10.8751", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:10.8751", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 19:30:10.8751", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00341\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:19 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/819?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:10.9652", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:10.9652", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:10.9652", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:10.9652", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:10.9652", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"820\"}]}" } { "timestamp": "2026-03-08 19:30:10.9739", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:10.9739", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:10.9739", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:10.9739", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:10.9739", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:10.9739", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:10.9739", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:11.0704", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00342\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00342
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:22 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626317,\"createdOn\":\"2026-03-08T19:30:11.069Z\",\"updatedOn\":\"2026-03-08T19:30:11.069Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:11.0704", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:11.0704", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:11.0829", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:11.0829", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 19:30:11.0829", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00342\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:22 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/820?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:11.1678", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:11.1678", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:11.1678", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:11.1678", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:11.1678", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"821\"}]}" } { "timestamp": "2026-03-08 19:30:11.1770", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:11.1770", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:11.1770", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:11.1770", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:11.1770", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:11.1770", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:11.1770", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:11.2742", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00343\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00343
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:25 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626319,\"createdOn\":\"2026-03-08T19:30:11.279Z\",\"updatedOn\":\"2026-03-08T19:30:11.279Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:11.2742", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:11.2742", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:11.2977", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:11.2977", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 19:30:11.2977", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00343\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:25 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/821?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:11.3823", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:11.3823", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:11.3823", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:11.3823", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:11.3823", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"822\"}]}" } { "timestamp": "2026-03-08 19:30:11.3823", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:11.3823", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:11.3989", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:11.3989", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:11.3989", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:11.3989", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:11.3989", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:11.4799", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00344\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00344
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:27 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626321,\"createdOn\":\"2026-03-08T19:30:11.482Z\",\"updatedOn\":\"2026-03-08T19:30:11.482Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:11.4799", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:11.4799", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:11.4985", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:11.4985", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 19:30:11.4985", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00344\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:27 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/822?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:11.5850", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:11.5850", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:11.5850", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:11.5850", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:11.5850", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"823\"}]}" } { "timestamp": "2026-03-08 19:30:11.5850", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:11.5850", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:11.6027", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:11.6027", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:11.6027", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:11.6027", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:11.6027", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:11.6883", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00345\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00345
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:30 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626323,\"createdOn\":\"2026-03-08T19:30:11.688Z\",\"updatedOn\":\"2026-03-08T19:30:11.688Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:11.6883", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:11.6883", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:11.7041", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:11.7041", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 19:30:11.7041", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00345\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:30 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/823?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:11.7913", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:11.7913", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:11.7913", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:11.7913", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:11.7913", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"824\"}]}" } { "timestamp": "2026-03-08 19:30:11.7913", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:11.7913", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:11.8078", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:11.8078", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:11.8078", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:11.8078", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:11.8078", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:11.8959", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00346\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00346
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:33 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626325,\"createdOn\":\"2026-03-08T19:30:11.894Z\",\"updatedOn\":\"2026-03-08T19:30:11.894Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:11.8959", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:11.8959", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:11.9119", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:11.9119", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 19:30:11.9119", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00346\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:33 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/824?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:11.9994", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:11.9994", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:11.9994", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:11.9994", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:11.9994", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"825\"}]}" } { "timestamp": "2026-03-08 19:30:12.0102", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:12.0102", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:12.0203", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:12.0203", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:12.0203", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:12.0203", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:12.0203", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:12.1079", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00347\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00347
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:36 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626327,\"createdOn\":\"2026-03-08T19:30:12.106Z\",\"updatedOn\":\"2026-03-08T19:30:12.106Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:12.1079", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:12.1079", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:12.1182", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:12.1182", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 19:30:12.1182", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00347\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:36 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/825?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:12.2070", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:12.2070", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:12.2070", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:12.2070", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:12.2070", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"826\"}]}" } { "timestamp": "2026-03-08 19:30:12.2070", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:12.2070", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:12.2247", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:12.2247", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:12.2247", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:12.2247", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:12.2247", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:12.3121", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00348\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00348
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:38 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626329,\"createdOn\":\"2026-03-08T19:30:12.310Z\",\"updatedOn\":\"2026-03-08T19:30:12.310Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:12.3121", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:12.3121", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:12.3263", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:12.3263", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 19:30:12.3263", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00348\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:38 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/826?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:12.4080", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:12.4080", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:12.4080", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:12.4080", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:12.4156", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"828\"}]}" } { "timestamp": "2026-03-08 19:30:12.4156", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:12.4156", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:12.4339", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:12.4339", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:12.4339", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:12.4339", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:12.4339", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:12.5200", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00350\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00350
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:44 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626331,\"createdOn\":\"2026-03-08T19:30:12.519Z\",\"updatedOn\":\"2026-03-08T19:30:12.519Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:12.5200", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:12.5200", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:12.5351", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:12.5351", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 19:30:12.5351", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00350\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:44 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/828?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:12.6270", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:12.6270", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:12.6270", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:12.6298", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:12.6298", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"829\"}]}" } { "timestamp": "2026-03-08 19:30:12.6298", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:12.6298", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:12.6449", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:12.6449", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:12.6449", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:12.6449", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:12.6449", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:12.7327", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00351\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00351
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:46 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626333,\"createdOn\":\"2026-03-08T19:30:12.730Z\",\"updatedOn\":\"2026-03-08T19:30:12.730Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:12.7327", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:12.7327", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:12.7455", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:12.7455", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 19:30:12.7455", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00351\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:46 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/829?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:12.8302", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:12.8302", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:12.8302", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:12.8324", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:12.8324", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"830\"}]}" } { "timestamp": "2026-03-08 19:30:12.8324", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:12.8324", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:12.8544", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:12.8544", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:12.8544", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:12.8544", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:12.8544", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:12.9347", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00352\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00352
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:49 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626335,\"createdOn\":\"2026-03-08T19:30:12.940Z\",\"updatedOn\":\"2026-03-08T19:30:12.940Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:12.9347", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:12.9347", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:12.9570", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:12.9570", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 19:30:12.9570", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00352\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:49 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/830?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:13.0456", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:13.0456", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.0456", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.0456", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.0456", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"866\"}]}" } { "timestamp": "2026-03-08 19:30:13.0596", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:13.0596", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.0704", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:13.0704", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:13.0704", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:13.0704", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:13.0704", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:13.1569", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00385\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00385
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 11:10:43 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> bjj\\nLocation: hyd
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626337,\"createdOn\":\"2026-03-08T19:30:13.155Z\",\"updatedOn\":\"2026-03-08T19:30:13.155Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:13.1569", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:13.1569", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:13.1689", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:13.1689", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-08 19:30:13.1689", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00385\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 11:10:43 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"bjjLocation: hyd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/866?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:13.2561", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:13.2561", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.2561", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.2561", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.2561", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"795\"}]}" } { "timestamp": "2026-03-08 19:30:13.2561", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:13.2561", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.2746", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:13.2746", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.2746", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.2746", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.2746", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"796\"}]}" } { "timestamp": "2026-03-08 19:30:13.2746", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:13.2746", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.2969", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:13.2969", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.2969", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.2969", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.2969", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"798\"}]}" } { "timestamp": "2026-03-08 19:30:13.3012", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:13.3012", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.3270", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:13.3270", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.3270", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.3270", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.3270", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"799\"}]}" } { "timestamp": "2026-03-08 19:30:13.3270", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:13.3319", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.3319", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:13.3319", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.3319", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.3319", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.3319", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"800\"}]}" } { "timestamp": "2026-03-08 19:30:13.3319", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:13.3319", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.3527", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:13.3527", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.3527", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.3527", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.3527", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"801\"}]}" } { "timestamp": "2026-03-08 19:30:13.3527", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:13.3527", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.3656", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:13.3656", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.3656", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.3656", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.3656", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"802\"}]}" } { "timestamp": "2026-03-08 19:30:13.3656", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:13.3656", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.3656", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:13.3656", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.3793", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.3793", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.3793", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"803\"}]}" } { "timestamp": "2026-03-08 19:30:13.3793", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:13.3793", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.4015", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:13.4015", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.4015", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.4015", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.4015", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"807\"}]}" } { "timestamp": "2026-03-08 19:30:13.4015", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:13.4015", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.4179", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:13.4179", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.4179", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.4179", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.4179", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"789\"}]}" } { "timestamp": "2026-03-08 19:30:13.4179", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:13.4179", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.4316", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:13.4316", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.4316", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.4316", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.4316", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"791\"}]}" } { "timestamp": "2026-03-08 19:30:13.4316", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:13.4316", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.4439", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:13.4439", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.4439", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.4439", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.4439", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"793\"}]}" } { "timestamp": "2026-03-08 19:30:13.4439", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:13.4439", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.4573", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:13.4573", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.4573", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.4573", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.4573", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"808\"}]}" } { "timestamp": "2026-03-08 19:30:13.4573", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:13.4573", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.4740", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:13.4740", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.4740", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.4740", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.4740", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"810\"}]}" } { "timestamp": "2026-03-08 19:30:13.4740", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:13.4740", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.4740", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:13.4740", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.4884", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.4884", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.4884", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"864\"}]}" } { "timestamp": "2026-03-08 19:30:13.4884", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:13.4884", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.4884", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:13.4884", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.4884", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.4884", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.4884", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2629\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"863\"}]}" } { "timestamp": "2026-03-08 19:30:13.5065", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:13.5065", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.5065", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:13.5065", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:13.5065", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:13.5065", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:13.5065", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:13.6028", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"manoharsai566@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00382\",\"text\":null,\"html\":\"

Dear Manohar P,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00382
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 10:37:37 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> tff\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626339,\"createdOn\":\"2026-03-08T19:30:13.601Z\",\"updatedOn\":\"2026-03-08T19:30:13.601Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:13.6028", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:13.6028", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:13.6028", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:13.6028", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2629" } { "timestamp": "2026-03-08 19:30:13.6028", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919110581198\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Manohar P\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00382\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 10:37:37 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tffLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/863?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:13.6977", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:13.6977", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.6977", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.6977", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.6977", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2764\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1077\"}]}" } { "timestamp": "2026-03-08 19:30:13.6977", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:13.6977", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.7280", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:13.7280", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:13.7280", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:13.7280", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:13.7280", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:13.8153", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"shreya.v@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00489\",\"text\":null,\"html\":\"

Dear Shreya V,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00489
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 03-Dec-2025 01:31:50 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> none\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626341,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:13.813Z\",\"updatedOn\":\"2026-03-08T19:30:13.813Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:13.8153", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:13.8153", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:13.8341", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:13.8341", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2764" } { "timestamp": "2026-03-08 19:30:13.8341", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917717731269\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00489\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"03-Dec-2025 01:31:50 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"noneLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1077?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:13.9218", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:13.9218", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.9218", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.9218", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:13.9218", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2764\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1297\"}]}" } { "timestamp": "2026-03-08 19:30:13.9271", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:13.9271", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:13.9271", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:13.9271", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:13.9271", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:13.9271", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:13.9271", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:14.0235", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"shreya.v@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00006\",\"text\":null,\"html\":\"

Dear Shreya V,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00006
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 05-Jan-2026 02:58:58 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> CRITICAL PAIN\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626343,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:14.021Z\",\"updatedOn\":\"2026-03-08T19:30:14.021Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:14.0235", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:14.0235", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:14.0235", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:14.0235", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2764" } { "timestamp": "2026-03-08 19:30:14.0235", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917717731269\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00006\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 02:58:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"CRITICAL PAINLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1297?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:14.1183", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:14.1183", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:14.1183", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:14.1183", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:14.1183", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1388\"}]}" } { "timestamp": "2026-03-08 19:30:14.1183", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:14.1183", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:14.1374", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:14.1374", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:14.1374", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:14.1374", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:14.1374", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:14.2249", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00011\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00011
\\n Reported By:<\/strong> Shreya V
\\n Date & Time:<\/strong> 09-Jan-2026 05:20:23 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Detailed description\\nLocation: hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626345,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:14.223Z\",\"updatedOn\":\"2026-03-08T19:30:14.223Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:14.2249", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:14.2249", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:14.2249", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:14.2386", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-08 19:30:14.2386", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00011\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"09-Jan-2026 05:20:23 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Detailed descriptionLocation: hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1388?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:14.3251", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:14.3251", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:14.3251", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:14.3251", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:14.3251", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1395\"}]}" } { "timestamp": "2026-03-08 19:30:14.3379", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:14.3379", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:14.3545", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:14.3545", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:14.3545", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:14.3545", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:14.3545", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:14.4541", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00012\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00012
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 09-Jan-2026 06:41:12 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> det\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626347,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:14.452Z\",\"updatedOn\":\"2026-03-08T19:30:14.452Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:14.4541", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:14.4541", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:14.4653", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:14.4653", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-08 19:30:14.4653", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00012\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"09-Jan-2026 06:41:12 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"detLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1395?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:14.5522", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:14.5522", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:14.5522", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:14.5522", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:14.5522", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1404\"}]}" } { "timestamp": "2026-03-08 19:30:14.5522", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:14.5522", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:14.5670", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:14.5670", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:14.5670", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:14.5670", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:14.5670", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:14.6555", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00014\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00014
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 12-Jan-2026 01:25:44 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Injury\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626349,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:30:14.654Z\",\"updatedOn\":\"2026-03-08T19:30:14.654Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:14.6555", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:14.6555", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:14.6667", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:14.6667", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-08 19:30:14.6667", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00014\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"12-Jan-2026 01:25:44 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1404?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:14.7546", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:14.7546", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:14.7546", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:14.7546", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:14.7546", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2881\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1451\"}]}" } { "timestamp": "2026-03-08 19:30:14.7546", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:14.7546", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:14.7757", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:14.7757", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:30:14.7757", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:30:14.7757", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:30:14.7757", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:30:14.8635", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"shreya.v@smosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00024\",\"text\":null,\"html\":\"

Dear Kushwanth Immidisetty,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00024
\\n Reported By:<\/strong> Shreya V
\\n Date & Time:<\/strong> 20-Jan-2026 06:48:51 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> 1\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626351,\"createdOn\":\"2026-03-08T19:30:14.862Z\",\"updatedOn\":\"2026-03-08T19:30:14.862Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:30:14.8635", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:30:14.8635", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:30:14.8635", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:14.8635", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2881" } { "timestamp": "2026-03-08 19:30:14.8635", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917075027960\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Kushwanth Immidisetty\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00024\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"20-Jan-2026 06:48:51 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"1Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1451?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 19:30:14.9602", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:30:14.9602", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:14.9602", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:14.9602", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:14.9602", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2905\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1198\"}]}" } { "timestamp": "2026-03-08 19:30:14.9602", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:14.9602", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:14.9846", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:14.9846", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:14.9846", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:14.9846", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:14.9846", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2905\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1212\"}]}" } { "timestamp": "2026-03-08 19:30:14.9893", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:14.9893", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:14.9893", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:14.9893", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:14.9893", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:14.9893", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:14.9893", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2934\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1419\"}]}" } { "timestamp": "2026-03-08 19:30:14.9893", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:14.9893", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:15.0140", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:15.0140", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:15.0140", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:30:15.0140", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:30:15.0140", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2982\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1540\"}]}" } { "timestamp": "2026-03-08 19:30:15.0140", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 19:30:15.0140", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:15.0284", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 19:30:15.0284", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 19:30:15.0284", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:31:04.1437", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:31:04.1437", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 19:31:04.1437", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:31:04.1437", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 19:31:04.1437", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 19:31:04.1437", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:31:04.1437", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:31:04.1437", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:31:04.1437", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:31:04.1437", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:31:04.1437", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:31:04.1437", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:31:04.1437", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 19:31:04.1437", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 19:31:04.1437", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 19:31:04.1705", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:31:04.8336", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:31:04.8336", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 19:31:04.8336", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 19:31:04.8506", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:31:05.5091", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:31:05.5091", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 19:31:05.5091", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 19:31:05.5256", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:31:06.1192", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:31:06.1192", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:31:06.1192", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:31:06.1192", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:31:06.1192", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:31:06.1192", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:31:06.1192", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 19:31:06.1192", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 19:31:06.1192", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 19:31:06.1192", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 19:31:06.1292", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:31:06.1292", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:34:04.1629", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:34:04.1629", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 19:34:04.1629", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:34:04.1629", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 19:34:04.1629", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 19:34:04.1629", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:34:04.1629", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:34:04.1629", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:34:04.1629", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:34:04.1629", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:34:04.1629", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:34:04.1629", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:34:04.1629", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 19:34:04.1741", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 19:34:04.1741", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 19:34:04.1911", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:34:04.8049", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:34:04.8049", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 19:34:04.8049", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 19:34:04.8225", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:34:05.5477", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:34:05.5477", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 19:34:05.5477", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 19:34:05.5477", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:34:06.1832", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:34:06.1882", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:34:06.1882", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:34:06.1882", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:34:06.1882", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:34:06.1882", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:34:06.1882", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 19:34:06.1882", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 19:34:06.1882", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 19:34:06.1882", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 19:34:06.1882", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:34:06.1882", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:37:04.2025", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:37:04.2025", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 19:37:04.2025", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:37:04.2025", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 19:37:04.2025", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 19:37:04.2025", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:37:04.2025", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:37:04.2025", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:37:04.2025", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:37:04.2025", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:37:04.2025", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:37:04.2025", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:37:04.2025", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 19:37:04.2025", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 19:37:04.2203", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 19:37:04.2416", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:37:04.8690", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:37:04.8690", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 19:37:04.8740", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 19:37:04.8889", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:37:05.4442", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:37:05.4442", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 19:37:05.4442", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 19:37:05.4588", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:37:06.0743", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:37:06.0807", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:37:06.0807", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:37:06.0807", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:37:06.0807", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:37:06.0807", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:37:06.0807", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 19:37:06.0807", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 19:37:06.0807", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 19:37:06.0807", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 19:37:06.0807", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:37:06.0807", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:49.1810", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:49.1817", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22015\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00279\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:39:49.1817", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:49.1817", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:49.1817", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00279#" } { "timestamp": "2026-03-08 19:39:49.1817", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00279" } { "timestamp": "2026-03-08 19:39:49.2069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:49.2069", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:49.2069", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:49.2069", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:49.2069", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:49.3387", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00279\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00279\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626353,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:49.336Z\",\"updatedOn\":\"2026-03-08T19:39:49.336Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:49.3387", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:49.3387", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:49.3387", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:49.3387", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:49.3387", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00279\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:49.4332", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:49.4332", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:49.4332", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:49.4332", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:49.4332", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:49.4332", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22121\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00073\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:39:49.4332", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:49.4332", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:49.4332", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00073#" } { "timestamp": "2026-03-08 19:39:49.4332", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00073" } { "timestamp": "2026-03-08 19:39:49.4488", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:49.4488", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:49.4488", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:49.4488", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:49.4488", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:49.5387", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00073\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00073\\n
\\n Description:<\/b> TEST\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626355,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:49.536Z\",\"updatedOn\":\"2026-03-08T19:39:49.536Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:49.5387", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:49.5387", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:49.5387", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:49.5470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:49.5470", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00073\"},{\"type\":\"text\",\"text\":\"TEST\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:49.6341", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:49.6341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:49.6341", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:49.6341", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:49.6341", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:49.6341", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22135\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00064\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:39:49.6341", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:49.6341", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:49.6341", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00064#" } { "timestamp": "2026-03-08 19:39:49.6341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00064" } { "timestamp": "2026-03-08 19:39:49.6341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:49.6500", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:49.6500", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:49.6500", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:49.6500", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:49.7386", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00064\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00064\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626357,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:49.736Z\",\"updatedOn\":\"2026-03-08T19:39:49.736Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:49.7386", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:49.7386", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:49.7386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:49.7478", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:49.7478", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00064\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:49.8354", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:49.8354", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:49.8354", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:49.8354", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:49.8354", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:49.8354", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00068\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:39:49.8403", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:49.8403", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:49.8403", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00068#" } { "timestamp": "2026-03-08 19:39:49.8403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00068" } { "timestamp": "2026-03-08 19:39:49.8403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:49.8403", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:49.8403", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:49.8403", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:49.8403", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:49.9361", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00068\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00068\\n
\\n Description:<\/b> Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626359,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:49.936Z\",\"updatedOn\":\"2026-03-08T19:39:49.936Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:49.9361", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:49.9361", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:49.9361", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:49.9535", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:49.9535", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00068\"},{\"type\":\"text\",\"text\":\"Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:50.0427", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:50.0427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:50.0427", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:50.0427", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:50.0427", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:50.0427", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22151\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00072\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:39:50.0427", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:50.0427", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:50.0427", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00072#" } { "timestamp": "2026-03-08 19:39:50.0427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00072" } { "timestamp": "2026-03-08 19:39:50.0621", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:50.0621", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:50.0621", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:50.0621", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:50.0621", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:50.1462", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00072\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00072\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Web user\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626361,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:50.149Z\",\"updatedOn\":\"2026-03-08T19:39:50.149Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:50.1462", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:50.1462", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:50.1462", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:50.1605", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:50.1605", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00072\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Web user\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:50.2504", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:50.2504", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:50.2504", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:50.2504", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:50.2616", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:50.2616", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22184\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:39:50.2616", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:50.2616", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:50.2616", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00078#" } { "timestamp": "2026-03-08 19:39:50.2616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00078" } { "timestamp": "2026-03-08 19:39:50.2787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:50.2787", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:50.2787", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:50.2787", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:50.2787", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:50.3657", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00078\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00078\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626363,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:50.365Z\",\"updatedOn\":\"2026-03-08T19:39:50.365Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:50.3657", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:50.3657", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:50.3657", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:50.3782", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:50.3782", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00078\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:50.4647", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:50.4647", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:50.4647", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:50.4647", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:50.4647", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:50.4647", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48035\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:39:50.4647", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:50.4647", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:50.4647", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00016#" } { "timestamp": "2026-03-08 19:39:50.4647", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00016" } { "timestamp": "2026-03-08 19:39:50.4817", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 19:39:50.4817", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:50.4817", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:50.4817", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:50.4817", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:50.5702", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00016\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> customer creator complain\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626365,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:50.568Z\",\"updatedOn\":\"2026-03-08T19:39:50.568Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:50.5702", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:50.5702", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:50.5702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 19:39:50.5793", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 19:39:50.5793", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00016\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"customer creator complain\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:50.6671", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:50.6671", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 19:39:50.6671", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:50.6671", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:50.6671", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:50.6671", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:50.6671", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:50.6671", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:50.6671", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-08 19:39:50.6671", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-08 19:39:50.6874", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:50.6874", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:50.6874", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:50.6874", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:50.6874", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:50.7754", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626367,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:50.774Z\",\"updatedOn\":\"2026-03-08T19:39:50.774Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:50.7754", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:50.7754", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:50.7754", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:50.7754", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:50.7754", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:50.8731", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:50.8731", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:50.8731", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:50.8731", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:50.8731", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:50.8731", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:50.8731", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:50.8731", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:50.8731", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-08 19:39:50.8731", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-08 19:39:50.8988", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:50.8988", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:50.8988", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:50.8999", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:50.8999", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:50.9926", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626369,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:50.987Z\",\"updatedOn\":\"2026-03-08T19:39:50.987Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:50.9926", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:50.9926", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:50.9926", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:51.0010", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:51.0010", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:51.1065", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:51.1065", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:51.1065", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:51.1065", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:51.1065", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:51.1065", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48022\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:51.1065", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:51.1065", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:51.1065", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00036#" } { "timestamp": "2026-03-08 19:39:51.1065", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00036" } { "timestamp": "2026-03-08 19:39:51.1210", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:51.1210", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:51.1210", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:51.1210", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:51.1210", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:51.2098", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00036\\n
\\n Description:<\/b> New Ticket\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626371,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:51.208Z\",\"updatedOn\":\"2026-03-08T19:39:51.208Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:51.2098", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:51.2098", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:51.2098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:51.2205", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:51.2205", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00036\"},{\"type\":\"text\",\"text\":\"New Ticket\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:51.3175", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:51.3175", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:51.3175", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:51.3175", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:51.3175", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:51.3175", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47932\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:51.3229", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:51.3229", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:51.3229", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00016#" } { "timestamp": "2026-03-08 19:39:51.3229", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00016" } { "timestamp": "2026-03-08 19:39:51.3229", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:51.3229", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:51.3229", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:51.3229", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:51.3229", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:51.4241", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00016\\n
\\n Description:<\/b> This Is Task Description - Task\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626373,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:51.422Z\",\"updatedOn\":\"2026-03-08T19:39:51.422Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:51.4241", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:51.4241", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:51.4241", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:51.4332", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:51.4332", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00016\"},{\"type\":\"text\",\"text\":\"This Is Task Description - Task\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:51.5207", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:51.5207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:51.5207", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:51.5207", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:51.5207", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:51.5207", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47931\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00015\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:51.5263", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:51.5263", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:51.5263", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00015#" } { "timestamp": "2026-03-08 19:39:51.5263", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00015" } { "timestamp": "2026-03-08 19:39:51.5263", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:51.5263", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:51.5263", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:51.5263", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:51.5263", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:51.6243", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00015\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00015\\n
\\n Description:<\/b> This is Task Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626375,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:51.623Z\",\"updatedOn\":\"2026-03-08T19:39:51.623Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:51.6243", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:51.6243", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:51.6243", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:51.6407", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:51.6407", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00015\"},{\"type\":\"text\",\"text\":\"This is Task Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:51.7279", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:51.7279", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:51.7279", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:51.7279", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:51.7279", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:51.7279", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47930\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:51.7279", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:51.7279", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:51.7279", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00011#" } { "timestamp": "2026-03-08 19:39:51.7279", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00011" } { "timestamp": "2026-03-08 19:39:51.7279", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:51.7279", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:51.7279", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:51.7279", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:51.7279", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:51.8312", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626377,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:51.829Z\",\"updatedOn\":\"2026-03-08T19:39:51.829Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:51.8312", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:51.8312", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:51.8312", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:51.8396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:51.8396", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:51.9295", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:51.9295", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:51.9295", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:51.9295", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:51.9295", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:51.9295", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"32974\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:51.9354", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:51.9354", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:51.9354", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00011#" } { "timestamp": "2026-03-08 19:39:51.9354", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00011" } { "timestamp": "2026-03-08 19:39:51.9354", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:51.9354", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:51.9354", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:51.9354", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:51.9354", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:52.0330", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Examplewfe\\n
\\n Reported by:<\/b> Partiosh Kumar\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626379,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:52.031Z\",\"updatedOn\":\"2026-03-08T19:39:52.031Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:52.0330", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:52.0330", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:52.0330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:52.0419", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:52.0419", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Examplewfe\"},{\"type\":\"text\",\"text\":\"Partiosh Kumar\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:52.1338", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:52.1338", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:52.1338", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:52.1338", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:52.1359", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:52.1359", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"27042\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:52.1359", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:52.1359", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:52.1359", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00010#" } { "timestamp": "2026-03-08 19:39:52.1359", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00010" } { "timestamp": "2026-03-08 19:39:52.1529", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:52.1529", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:52.1529", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:52.1529", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:52.1529", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:52.2411", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626381,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:52.239Z\",\"updatedOn\":\"2026-03-08T19:39:52.239Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:52.2411", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:52.2411", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:52.2411", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:52.2564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:52.2564", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:52.3488", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:52.3488", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:52.3488", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:52.3488", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:52.3488", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:52.3488", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23082\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:52.3545", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:52.3545", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:52.3545", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00017#" } { "timestamp": "2026-03-08 19:39:52.3545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00017" } { "timestamp": "2026-03-08 19:39:52.3545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:52.3545", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:52.3545", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:52.3545", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:52.3545", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:52.4444", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626383,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:52.451Z\",\"updatedOn\":\"2026-03-08T19:39:52.451Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:52.4444", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:52.4444", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:52.4444", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:52.4622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:52.4622", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:52.5503", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:52.5503", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:52.5503", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:52.5503", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:52.5503", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:52.5503", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:52.5603", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:52.5603", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:52.5603", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00010#" } { "timestamp": "2026-03-08 19:39:52.5603", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00010" } { "timestamp": "2026-03-08 19:39:52.5744", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:52.5744", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:52.5744", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:52.5744", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:52.5744", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:52.6603", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626385,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:52.660Z\",\"updatedOn\":\"2026-03-08T19:39:52.660Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:52.6603", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:52.6603", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:52.6603", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:52.6818", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:52.6818", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:52.7734", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:52.7734", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:52.7734", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:52.7734", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:52.7734", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:52.7734", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22310\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:52.7788", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:52.7788", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:52.7788", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00008#" } { "timestamp": "2026-03-08 19:39:52.7788", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00008" } { "timestamp": "2026-03-08 19:39:52.7788", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:52.7788", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:52.7788", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:52.7788", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:52.7788", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:52.8761", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626387,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:52.874Z\",\"updatedOn\":\"2026-03-08T19:39:52.874Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:52.8761", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:52.8761", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:52.8761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:52.8896", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:52.8896", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:52.9796", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:52.9796", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:52.9796", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:52.9796", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:52.9796", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:52.9796", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22309\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:52.9796", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:52.9796", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:52.9796", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00007#" } { "timestamp": "2026-03-08 19:39:52.9796", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00007" } { "timestamp": "2026-03-08 19:39:52.9984", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:52.9984", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:52.9984", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:52.9984", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:52.9984", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:53.0896", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626389,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:53.087Z\",\"updatedOn\":\"2026-03-08T19:39:53.087Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:53.0896", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:53.0896", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:53.0896", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:53.1049", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:53.1049", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:53.1934", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:53.1934", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:53.1934", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:53.1934", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:53.1967", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:53.1967", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22279\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:53.1967", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:53.1967", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:53.1967", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00001#" } { "timestamp": "2026-03-08 19:39:53.1967", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00001" } { "timestamp": "2026-03-08 19:39:53.1967", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:53.1967", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:53.1967", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:53.1967", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:53.1967", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:53.2981", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626391,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:53.296Z\",\"updatedOn\":\"2026-03-08T19:39:53.296Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:53.2981", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:53.2981", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:53.2981", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:53.3131", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:53.3131", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:53.4006", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:53.4006", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:53.4006", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:53.4006", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:53.4006", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:53.4006", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22141\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:53.4006", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:53.4006", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:53.4006", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00069#" } { "timestamp": "2026-03-08 19:39:53.4006", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00069" } { "timestamp": "2026-03-08 19:39:53.4177", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:53.4177", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:53.4177", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:53.4177", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:53.4177", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:53.5056", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00069\\n
\\n Description:<\/b> test noti\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626393,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:53.503Z\",\"updatedOn\":\"2026-03-08T19:39:53.503Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:53.5056", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:53.5056", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:53.5056", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:53.5146", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:53.5146", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00069\"},{\"type\":\"text\",\"text\":\"test noti\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:53.6018", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:53.6063", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:53.6063", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:53.6063", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:53.6063", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:53.6063", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:53.6188", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:53.6188", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:53.6188", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-08 19:39:53.6188", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-08 19:39:53.6359", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:53.6359", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:53.6359", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:53.6359", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:53.6359", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:53.7185", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626395,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:53.722Z\",\"updatedOn\":\"2026-03-08T19:39:53.722Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:53.7185", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:53.7185", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:53.7185", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:53.7411", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:53.7411", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:53.8302", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:53.8302", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:53.8302", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:53.8302", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:53.8302", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:53.8302", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:53.8432", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:53.8432", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:53.8432", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-08 19:39:53.8432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-08 19:39:53.8543", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:53.8543", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:53.8543", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:53.8543", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:53.8543", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:53.9418", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626397,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:53.940Z\",\"updatedOn\":\"2026-03-08T19:39:53.940Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:53.9418", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:53.9418", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:53.9418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:53.9575", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:53.9575", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:54.0455", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:54.0455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:54.0455", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:54.0455", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:54.0455", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:54.0455", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:54.0455", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:54.0455", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:54.0455", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-08 19:39:54.0455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-08 19:39:54.0655", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:54.0655", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:54.0655", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:54.0655", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:54.0655", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:54.1548", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626399,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:54.152Z\",\"updatedOn\":\"2026-03-08T19:39:54.152Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:54.1548", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:54.1548", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:54.1548", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:54.1703", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:54.1703", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:54.2587", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:54.2591", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:54.2591", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:54.2591", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:54.2591", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:54.2591", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:54.2591", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:54.2591", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:54.2591", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-08 19:39:54.2591", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-08 19:39:54.2591", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:54.2591", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:54.2591", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:54.2591", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:54.2591", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:54.3623", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626401,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:54.360Z\",\"updatedOn\":\"2026-03-08T19:39:54.360Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:54.3623", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:54.3623", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:54.3623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:54.3756", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:54.3756", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:54.4593", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:54.4636", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:54.4636", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:54.4636", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:54.4636", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:54.4636", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18885\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:54.4636", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:54.4636", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:54.4636", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00033#" } { "timestamp": "2026-03-08 19:39:54.4636", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00033" } { "timestamp": "2026-03-08 19:39:54.4828", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:54.4828", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:54.4828", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:54.4828", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:54.4828", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:54.5635", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00033\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626403,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:54.569Z\",\"updatedOn\":\"2026-03-08T19:39:54.569Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:54.5635", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:54.5721", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:54.5721", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:54.5721", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:54.5721", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:54.6727", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:54.6727", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:54.6727", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:54.6727", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:54.6727", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:54.6727", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18884\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:54.6727", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:54.6727", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:54.6727", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00029#" } { "timestamp": "2026-03-08 19:39:54.6727", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00029" } { "timestamp": "2026-03-08 19:39:54.6895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:54.6895", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:54.6895", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:54.6895", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:54.6895", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:54.7823", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626405,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:54.779Z\",\"updatedOn\":\"2026-03-08T19:39:54.779Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:54.7823", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:54.7823", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:54.7823", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:54.8002", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:54.8002", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:54.8978", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:54.8978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:54.8978", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:54.8978", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:54.8999", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:54.8999", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18881\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:54.8999", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:54.8999", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:54.8999", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00028#" } { "timestamp": "2026-03-08 19:39:54.8999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00028" } { "timestamp": "2026-03-08 19:39:54.9158", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:54.9158", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:54.9158", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:54.9158", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:54.9158", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:55.0237", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626407,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:55.019Z\",\"updatedOn\":\"2026-03-08T19:39:55.019Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:55.0237", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:55.0237", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:55.0237", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:55.0332", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:55.0332", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:55.1269", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:55.1269", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:55.1269", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:55.1269", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:55.1269", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:55.1269", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18868\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00025\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:55.1384", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:55.1384", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:55.1384", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00025#" } { "timestamp": "2026-03-08 19:39:55.1384", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00025" } { "timestamp": "2026-03-08 19:39:55.1500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:55.1500", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:55.1500", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:55.1500", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:55.1500", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:55.2387", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00025\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00025\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626409,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:55.236Z\",\"updatedOn\":\"2026-03-08T19:39:55.236Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:55.2387", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:55.2387", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:55.2387", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:55.2530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:55.2530", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00025\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:55.3351", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:55.3422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:55.3422", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:55.3422", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:55.3422", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:55.3422", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18807\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:55.3422", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:55.3422", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:55.3422", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00013#" } { "timestamp": "2026-03-08 19:39:55.3422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00013" } { "timestamp": "2026-03-08 19:39:55.3577", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:55.3577", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:55.3577", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:55.3577", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:55.3577", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:55.4401", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626411,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:55.446Z\",\"updatedOn\":\"2026-03-08T19:39:55.446Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:55.4497", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:55.4497", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:55.4497", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:55.4628", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:55.4628", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:55.5493", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:55.5493", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:55.5493", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:55.5493", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:55.5493", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:55.5493", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18740\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:55.5600", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:55.5600", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:55.5600", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00038#" } { "timestamp": "2026-03-08 19:39:55.5600", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00038" } { "timestamp": "2026-03-08 19:39:55.5600", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:55.5600", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:55.5600", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:55.5600", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:55.5600", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:55.6481", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00038\\n
\\n Description:<\/b> safety issue found\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626413,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:55.655Z\",\"updatedOn\":\"2026-03-08T19:39:55.655Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:55.6481", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:55.6481", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:55.6481", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:55.6720", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:55.6720", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00038\"},{\"type\":\"text\",\"text\":\"safety issue found\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:55.7522", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:55.7522", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:55.7522", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:55.7522", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:55.7590", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:55.7590", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18738\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:55.7590", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:55.7590", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:55.7590", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00037#" } { "timestamp": "2026-03-08 19:39:55.7590", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00037" } { "timestamp": "2026-03-08 19:39:55.7590", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:55.7590", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:55.7590", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:55.7590", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:55.7590", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:55.8618", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00037\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626415,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:55.859Z\",\"updatedOn\":\"2026-03-08T19:39:55.859Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:55.8618", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:55.8618", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:55.8618", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:55.8791", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:55.8791", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00037\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:55.9636", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:55.9636", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:55.9636", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:55.9636", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:55.9636", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:55.9636", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18737\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:55.9636", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:55.9636", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:55.9636", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00036#" } { "timestamp": "2026-03-08 19:39:55.9636", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00036" } { "timestamp": "2026-03-08 19:39:55.9891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:55.9891", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:55.9891", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:55.9891", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:55.9891", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:56.0750", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00036\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626417,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:56.074Z\",\"updatedOn\":\"2026-03-08T19:39:56.074Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:56.0750", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:56.0750", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:56.0750", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:56.0750", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:56.0750", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00036\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:56.1674", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:56.1674", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:56.1674", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:56.1674", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:56.1674", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:56.1674", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18735\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:56.1818", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:56.1818", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:56.1818", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00034#" } { "timestamp": "2026-03-08 19:39:56.1818", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00034" } { "timestamp": "2026-03-08 19:39:56.1818", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:56.1818", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:56.1818", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:56.1818", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:56.1818", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:56.2799", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00034\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626419,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:56.279Z\",\"updatedOn\":\"2026-03-08T19:39:56.279Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:56.2799", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:56.2799", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:56.2799", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:56.3031", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:56.3031", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00034\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:56.3902", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:56.3902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:56.3902", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:56.3902", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:56.3902", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:56.3902", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:56.3902", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:56.3902", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:56.3902", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00013#" } { "timestamp": "2026-03-08 19:39:56.3902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00013" } { "timestamp": "2026-03-08 19:39:56.4211", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:56.4211", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:56.4211", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:56.4211", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:56.4211", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:56.5090", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00013\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626421,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:56.507Z\",\"updatedOn\":\"2026-03-08T19:39:56.507Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:56.5090", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:56.5090", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:56.5090", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:56.5090", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:56.5090", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00013\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:56.6052", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:56.6052", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:56.6052", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:56.6052", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:56.6052", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:56.6052", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18733\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:56.6052", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:56.6052", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:56.6052", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00033#" } { "timestamp": "2026-03-08 19:39:56.6052", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00033" } { "timestamp": "2026-03-08 19:39:56.6240", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:56.6240", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:56.6240", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:56.6240", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:56.6240", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:56.7095", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00033\\n
\\n Description:<\/b> safety issue found in hyderabad\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626423,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:56.710Z\",\"updatedOn\":\"2026-03-08T19:39:56.710Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:56.7095", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:56.7095", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:56.7095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:56.7257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:56.7257", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:56.8106", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:56.8106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:56.8106", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:56.8106", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:56.8106", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:56.8106", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:56.8106", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:56.8106", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:56.8106", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00006#" } { "timestamp": "2026-03-08 19:39:56.8106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00006" } { "timestamp": "2026-03-08 19:39:56.8279", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:56.8279", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:56.8279", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:56.8279", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:56.8279", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:56.9129", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626425,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:56.914Z\",\"updatedOn\":\"2026-03-08T19:39:56.914Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:56.9129", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:56.9185", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:56.9185", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:56.9340", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:56.9340", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:57.0247", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:57.0247", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:57.0247", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:57.0247", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:57.0247", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:57.0247", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18728\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00032\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:57.0247", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:57.0247", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:57.0247", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00032#" } { "timestamp": "2026-03-08 19:39:57.0247", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00032" } { "timestamp": "2026-03-08 19:39:57.0424", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:57.0424", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:57.0424", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:57.0424", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:57.0424", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:57.1350", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00032\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00032\\n
\\n Description:<\/b> Safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626427,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:57.132Z\",\"updatedOn\":\"2026-03-08T19:39:57.132Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:57.1350", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:57.1350", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:57.1350", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:57.1350", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:57.1350", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00032\"},{\"type\":\"text\",\"text\":\"Safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:57.2341", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:57.2341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:57.2341", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:57.2341", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:57.2341", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:57.2341", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:57.2341", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:57.2341", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:57.2341", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00005#" } { "timestamp": "2026-03-08 19:39:57.2341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00005" } { "timestamp": "2026-03-08 19:39:57.2489", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:57.2489", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:57.2489", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:57.2489", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:57.2489", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:57.3360", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626429,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:57.334Z\",\"updatedOn\":\"2026-03-08T19:39:57.334Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:57.3360", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:57.3360", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:57.3360", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:57.3495", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:57.3495", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:57.4399", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:57.4399", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:57.4399", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:57.4399", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:57.4399", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:57.4399", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:57.4493", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:57.4493", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:57.4493", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00013#" } { "timestamp": "2026-03-08 19:39:57.4493", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00013" } { "timestamp": "2026-03-08 19:39:57.4493", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:57.4493", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:57.4493", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:57.4493", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:57.4493", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:57.5434", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626431,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:57.546Z\",\"updatedOn\":\"2026-03-08T19:39:57.546Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:57.5434", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:57.5434", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:57.5434", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:57.5587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:57.5587", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:57.6465", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:57.6465", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:57.6465", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:57.6465", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:57.6465", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:57.6465", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21189\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:57.6554", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:57.6554", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:57.6554", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00038#" } { "timestamp": "2026-03-08 19:39:57.6554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00038" } { "timestamp": "2026-03-08 19:39:57.6667", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:57.6667", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:57.6667", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:57.6667", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:57.6667", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:57.7553", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00038\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626433,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:57.753Z\",\"updatedOn\":\"2026-03-08T19:39:57.753Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:57.7553", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:57.7553", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:57.7553", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:57.7718", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:57.7718", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00038\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:57.8608", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:57.8608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:57.8608", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:57.8608", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:57.8608", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:57.8608", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21190\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:57.8706", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:57.8706", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:57.8706", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00039#" } { "timestamp": "2026-03-08 19:39:57.8706", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00039" } { "timestamp": "2026-03-08 19:39:57.8706", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:57.8706", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:57.8842", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:57.8842", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:57.8842", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:57.9700", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626435,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:57.969Z\",\"updatedOn\":\"2026-03-08T19:39:57.969Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:57.9700", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:57.9700", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:57.9700", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:57.9826", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:57.9826", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:58.0705", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:58.0705", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:58.0705", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:58.0705", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:58.0725", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:58.0725", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:58.0725", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:58.0725", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:58.0725", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-08 19:39:58.0725", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-08 19:39:58.0917", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:58.0917", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:58.0917", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:58.0917", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:58.0917", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:58.1807", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626437,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:58.178Z\",\"updatedOn\":\"2026-03-08T19:39:58.178Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:58.1807", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:58.1822", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:58.1822", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:58.1972", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:58.1972", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:58.2846", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:58.2846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:58.2846", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:58.2846", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:58.2846", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:58.2846", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:58.2846", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:58.2906", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:58.2906", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-08 19:39:58.2906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-08 19:39:58.2906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:58.2906", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:58.2906", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:58.2906", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:58.2906", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:58.3869", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626439,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:58.385Z\",\"updatedOn\":\"2026-03-08T19:39:58.385Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:58.3869", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:58.3869", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:58.3869", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:58.4018", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:58.4018", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:58.4904", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:58.4904", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:58.4904", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:58.4904", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:58.4962", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:58.4962", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:58.4962", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:58.4962", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:58.4962", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-08 19:39:58.4962", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-08 19:39:58.5110", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:58.5110", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:58.5110", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:58.5110", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:58.5110", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:58.5978", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626441,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:58.598Z\",\"updatedOn\":\"2026-03-08T19:39:58.598Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:58.5978", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:58.5978", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:58.5978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:58.6144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:58.6144", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:58.7066", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:58.7066", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:58.7066", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:58.7066", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:58.7066", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:58.7066", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:58.7154", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:58.7154", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:58.7154", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-08 19:39:58.7154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-08 19:39:58.7154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:58.7154", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:58.7277", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:58.7277", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:58.7277", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:58.8147", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626443,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:58.813Z\",\"updatedOn\":\"2026-03-08T19:39:58.813Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:58.8147", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:58.8147", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:58.8147", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:58.8312", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:58.8312", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:58.9180", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:58.9180", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:58.9180", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:58.9180", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:58.9180", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:58.9180", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:58.9180", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:58.9309", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:58.9309", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-08 19:39:58.9309", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-08 19:39:58.9309", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:58.9309", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:58.9309", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:58.9309", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:58.9309", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:59.0319", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626445,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:59.029Z\",\"updatedOn\":\"2026-03-08T19:39:59.029Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:59.0319", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:59.0319", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:59.0319", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:59.0420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:59.0420", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:59.1304", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:59.1304", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:59.1304", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:59.1304", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:59.1345", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:59.1345", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:59.1345", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:59.1345", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:59.1345", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-08 19:39:59.1345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-08 19:39:59.1521", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:39:59.1521", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:59.1521", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:59.1521", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:59.1521", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:59.2400", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626447,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:59.238Z\",\"updatedOn\":\"2026-03-08T19:39:59.238Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:59.2400", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:59.2400", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:59.2400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:39:59.2563", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:39:59.2563", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:59.3349", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:59.3349", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:39:59.3349", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:59.3349", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:59.3432", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:59.3432", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:59.3432", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:59.3432", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:59.3432", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-08 19:39:59.3432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-08 19:39:59.3564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 19:39:59.3564", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:59.3564", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:59.3564", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:59.3564", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:59.4444", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626449,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:59.442Z\",\"updatedOn\":\"2026-03-08T19:39:59.442Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:59.4444", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:59.4444", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:59.4444", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 19:39:59.4596", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 19:39:59.4596", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:59.5428", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:59.5428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 19:39:59.5428", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:59.5428", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:59.5428", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:59.5428", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:59.5583", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:59.5583", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:59.5583", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-08 19:39:59.5583", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-08 19:39:59.5583", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 19:39:59.5583", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:59.5583", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:59.5583", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:59.5583", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:59.6578", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626451,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:59.656Z\",\"updatedOn\":\"2026-03-08T19:39:59.656Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:59.6578", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:59.6578", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:59.6578", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 19:39:59.6749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 19:39:59.6749", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:59.7623", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:59.7623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 19:39:59.7623", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:59.7623", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:59.7623", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:59.7623", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:59.7623", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:59.7623", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:59.7623", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-08 19:39:59.7623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-08 19:39:59.7806", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 19:39:59.7806", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:59.7806", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:59.7806", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:59.7806", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:39:59.8689", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626453,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:39:59.866Z\",\"updatedOn\":\"2026-03-08T19:39:59.866Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:39:59.8689", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:39:59.8689", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:39:59.8689", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 19:39:59.8689", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 19:39:59.8689", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:39:59.9701", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:39:59.9701", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 19:39:59.9701", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:59.9701", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:39:59.9701", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:39:59.9701", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:39:59.9805", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:39:59.9805", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:39:59.9805", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-08 19:39:59.9805", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-08 19:39:59.9805", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 19:39:59.9805", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:39:59.9805", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:39:59.9805", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:39:59.9805", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:40:00.0749", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626455,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:40:00.077Z\",\"updatedOn\":\"2026-03-08T19:40:00.077Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:40:00.0749", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:40:00.0749", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:40:00.0749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 19:40:00.0880", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 19:40:00.0880", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:40:00.1687", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:40:00.1687", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 19:40:00.1687", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:40:00.1687", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:40:00.1687", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:40:00.1687", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21300\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00084\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:40:00.1885", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:40:00.1885", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:40:00.1885", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00084#" } { "timestamp": "2026-03-08 19:40:00.1885", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00084" } { "timestamp": "2026-03-08 19:40:00.2005", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:40:00.2005", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:40:00.2005", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:40:00.2005", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:40:00.2005", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:40:00.2889", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00084\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00084\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626457,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:40:00.287Z\",\"updatedOn\":\"2026-03-08T19:40:00.287Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:40:00.2889", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:40:00.2889", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:40:00.2889", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:40:00.3015", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:40:00.3015", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00084\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:40:00.3884", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:40:00.3884", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:40:00.3884", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:40:00.3884", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:40:00.3884", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:40:00.3884", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21287\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00077\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:40:00.3884", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:40:00.3884", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:40:00.3884", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00077#" } { "timestamp": "2026-03-08 19:40:00.3884", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00077" } { "timestamp": "2026-03-08 19:40:00.4085", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:40:00.4085", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:40:00.4085", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:40:00.4085", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:40:00.4085", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:40:00.4964", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00077\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00077\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626459,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:40:00.494Z\",\"updatedOn\":\"2026-03-08T19:40:00.494Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:40:00.4964", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:40:00.4964", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:40:00.4964", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:40:00.5114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:40:00.5114", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00077\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:40:00.5978", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:40:00.5978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:40:00.5978", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:40:00.5978", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:40:00.5978", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:40:00.5978", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21193\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00042\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:40:00.6094", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:40:00.6094", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:40:00.6094", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00042#" } { "timestamp": "2026-03-08 19:40:00.6094", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00042" } { "timestamp": "2026-03-08 19:40:00.6193", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:40:00.6193", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:40:00.6193", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:40:00.6193", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:40:00.6193", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:40:00.7071", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00042\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00042\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626461,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:40:00.706Z\",\"updatedOn\":\"2026-03-08T19:40:00.706Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:40:00.7071", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:40:00.7071", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:40:00.7071", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:40:00.7213", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:40:00.7213", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00042\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:40:00.8058", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:40:00.8058", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:40:00.8058", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:40:00.8058", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:40:00.8058", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:40:00.8058", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21191\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00040\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:40:00.8058", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:40:00.8058", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:40:00.8058", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00040#" } { "timestamp": "2026-03-08 19:40:00.8058", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00040" } { "timestamp": "2026-03-08 19:40:00.8227", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:40:00.8227", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:40:00.8227", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:40:00.8227", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:40:00.8227", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:40:00.9093", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00040\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00040\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626463,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:40:00.908Z\",\"updatedOn\":\"2026-03-08T19:40:00.908Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:40:00.9093", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:40:00.9093", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:40:00.9093", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:40:00.9275", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:40:00.9275", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00040\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:40:01.0155", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:40:01.0155", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:40:01.0155", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:40:01.0155", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:40:01.0155", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:40:01.0155", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18720\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:40:01.0248", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:40:01.0248", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:40:01.0248", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00031#" } { "timestamp": "2026-03-08 19:40:01.0248", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00031" } { "timestamp": "2026-03-08 19:40:01.0248", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:40:01.0248", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:40:01.0248", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:40:01.0248", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:40:01.0248", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:40:01.1236", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00031\\n
\\n Description:<\/b> Safety issue found in hyderabad\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626465,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:40:01.123Z\",\"updatedOn\":\"2026-03-08T19:40:01.123Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:40:01.1236", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:40:01.1236", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:40:01.1236", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:40:01.1361", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:40:01.1361", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00031\"},{\"type\":\"text\",\"text\":\"Safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:40:01.2208", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:40:01.2208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:40:01.2208", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:40:01.2208", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:40:04.1826", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:40:04.1826", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 19:40:04.1826", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:40:04.1826", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 19:40:04.1826", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 19:40:04.1826", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:40:04.1826", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:40:04.1826", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:40:04.1826", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:40:04.1826", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:40:04.1826", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:40:04.1826", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:40:04.1826", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 19:40:04.1826", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 19:40:04.1826", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 19:40:04.2138", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:40:04.8781", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:40:04.8781", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 19:40:04.8781", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 19:40:04.8946", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:40:05.4610", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:40:05.4642", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 19:40:05.4642", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 19:40:05.4642", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:40:06.0858", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:40:06.0888", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:40:06.0888", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:40:06.0888", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:40:06.0888", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:40:06.0888", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:40:06.0888", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 19:40:06.0888", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 19:40:06.0888", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 19:40:06.0888", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 19:40:06.0888", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:40:06.0888", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:43:04.1852", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:43:04.1852", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 19:43:04.1852", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:43:04.1852", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 19:43:04.1852", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 19:43:04.1852", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:43:04.1852", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:43:04.1852", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:43:04.1852", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:43:04.1852", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:43:04.1852", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:43:04.1852", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:43:04.1852", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 19:43:04.1933", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 19:43:04.1933", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 19:43:04.2144", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:43:04.7306", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:43:04.7306", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 19:43:04.7306", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 19:43:04.7454", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:43:05.2860", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:43:05.2881", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 19:43:05.2881", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 19:43:05.2881", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:43:05.9240", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:43:05.9240", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:43:05.9240", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:43:05.9240", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:43:05.9240", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:43:05.9240", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:43:05.9240", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 19:43:05.9278", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 19:43:05.9278", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 19:43:05.9278", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 19:43:05.9278", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:43:05.9278", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:46:04.1491", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:46:04.1491", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 19:46:04.1491", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:46:04.1491", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 19:46:04.1491", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 19:46:04.1491", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:46:04.1491", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:46:04.1491", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:46:04.1491", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:46:04.1491", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:46:04.1491", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:46:04.1491", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:46:04.1491", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 19:46:04.1491", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 19:46:04.1618", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 19:46:04.1618", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:46:04.7023", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:46:04.7023", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 19:46:04.7063", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 19:46:04.7063", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:46:05.2495", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:46:05.2531", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 19:46:05.2531", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 19:46:05.2531", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:46:05.8537", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:46:05.8537", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:46:05.8537", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:46:05.8537", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:46:05.8537", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:46:05.8537", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:46:05.8537", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 19:46:05.8537", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 19:46:05.8537", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 19:46:05.8623", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 19:46:05.8623", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:46:05.8623", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:49:04.1698", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:49:04.1698", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 19:49:04.1769", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:49:04.1769", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 19:49:04.1769", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 19:49:04.1769", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:49:04.1769", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:49:04.1769", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:49:04.1769", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:49:04.1769", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:49:04.1769", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:49:04.1769", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:49:04.1769", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 19:49:04.1769", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 19:49:04.1769", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 19:49:04.1992", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:49:04.7175", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:49:04.7193", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 19:49:04.7193", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 19:49:04.7362", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:49:05.2831", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:49:05.2831", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 19:49:05.2831", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 19:49:05.2831", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:49:05.8714", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:49:05.8749", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:49:05.8749", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:49:05.8749", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:49:05.8749", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:49:05.8749", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:49:05.8749", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 19:49:05.8749", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 19:49:05.8749", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 19:49:05.8749", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 19:49:05.8749", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:49:05.8749", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:52:04.1831", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:52:04.1834", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 19:52:04.1834", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:52:04.1834", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 19:52:04.1834", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 19:52:04.1834", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:52:04.1834", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:52:04.1834", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:52:04.1834", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:52:04.1834", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:52:04.1834", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:52:04.1834", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:52:04.1834", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 19:52:04.1834", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 19:52:04.1834", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 19:52:04.2061", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:52:04.7240", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:52:04.7240", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 19:52:04.7240", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 19:52:04.7420", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:52:05.2872", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:52:05.2872", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 19:52:05.2872", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 19:52:05.3016", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:52:05.9102", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:52:05.9102", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:52:05.9102", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:52:05.9102", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:52:05.9102", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:52:05.9102", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:52:05.9102", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 19:52:05.9102", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 19:52:05.9102", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 19:52:05.9190", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 19:52:05.9190", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:52:05.9190", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:54:49.2356", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:54:49.2356", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22233\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00043\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:54:49.2356", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:54:49.2356", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:49.2356", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00043#" } { "timestamp": "2026-03-08 19:54:49.2356", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00043" } { "timestamp": "2026-03-08 19:54:49.2523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:54:49.2523", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:54:49.2523", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:54:49.2523", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:54:49.2523", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:54:49.3840", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00043\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00043\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626467,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:54:49.382Z\",\"updatedOn\":\"2026-03-08T19:54:49.382Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:54:49.3840", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:54:49.3840", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:54:49.3840", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:54:49.3840", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:54:49.3840", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00043\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:54:49.4847", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:54:49.4847", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:54:49.4847", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:49.4847", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:54:49.4847", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:54:49.4847", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22275\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:54:49.4961", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:54:49.4961", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:49.4961", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00001#" } { "timestamp": "2026-03-08 19:54:49.4961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00001" } { "timestamp": "2026-03-08 19:54:49.4961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:54:49.4961", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:54:49.4961", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:54:49.4961", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:54:49.4961", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:54:49.5920", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626469,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:54:49.590Z\",\"updatedOn\":\"2026-03-08T19:54:49.590Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:54:49.5920", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:54:49.5920", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:54:49.5920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:54:49.6058", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:54:49.6058", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:54:49.6906", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:54:49.6906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:54:49.6906", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:49.6906", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:54:49.6971", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:54:49.6971", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22283\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:54:49.6971", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:54:49.6971", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:49.6971", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00003#" } { "timestamp": "2026-03-08 19:54:49.6971", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00003" } { "timestamp": "2026-03-08 19:54:49.7167", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:54:49.7167", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:54:49.7167", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:54:49.7167", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:54:49.7167", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:54:49.8059", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00003\\n
\\n Description:<\/b> Test notification 08-jan-2025 testttttttt\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626471,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:54:49.804Z\",\"updatedOn\":\"2026-03-08T19:54:49.804Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:54:49.8059", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:54:49.8059", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:54:49.8059", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:54:49.8059", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:54:49.8059", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00003\"},{\"type\":\"text\",\"text\":\"Test notification 08-jan-2025 testttttttt\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:54:49.9042", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:54:49.9042", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:54:49.9042", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:49.9042", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:54:49.9042", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:54:49.9042", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22319\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:54:49.9042", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:54:49.9147", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:49.9147", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/26\/00003#" } { "timestamp": "2026-03-08 19:54:49.9147", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/26\/00003" } { "timestamp": "2026-03-08 19:54:49.9147", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:54:49.9147", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:54:49.9147", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:54:49.9147", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:54:49.9147", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:54:50.0083", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626473,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:54:50.012Z\",\"updatedOn\":\"2026-03-08T19:54:50.012Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:54:50.0083", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:54:50.0083", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:54:50.0083", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:54:50.0307", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:54:50.0307", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:54:50.1139", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:54:50.1139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:54:50.1139", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:50.1139", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:54:50.1213", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:54:50.1213", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:54:50.1213", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:54:50.1213", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:50.1213", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00010#" } { "timestamp": "2026-03-08 19:54:50.1213", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00010" } { "timestamp": "2026-03-08 19:54:50.1386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:54:50.1386", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:54:50.1386", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:54:50.1386", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:54:50.1386", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:54:50.2270", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626475,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:54:50.225Z\",\"updatedOn\":\"2026-03-08T19:54:50.225Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:54:50.2276", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:54:50.2276", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:54:50.2276", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:54:50.2276", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:54:50.2276", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:54:50.3201", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:54:50.3201", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:54:50.3201", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:50.3201", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:54:50.3273", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:54:50.3273", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"26971\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:54:50.3273", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:54:50.3273", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:50.3273", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00009#" } { "timestamp": "2026-03-08 19:54:50.3273", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00009" } { "timestamp": "2026-03-08 19:54:50.3455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:54:50.3455", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:54:50.3455", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:54:50.3455", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:54:50.3455", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:54:50.4345", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00009\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626477,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:54:50.432Z\",\"updatedOn\":\"2026-03-08T19:54:50.432Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:54:50.4345", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:54:50.4345", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:54:50.4345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:54:50.4345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:54:50.4345", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00009\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:54:50.5330", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:54:50.5330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:54:50.5330", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:50.5330", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:54:50.5330", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:54:50.5330", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47933\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:54:50.5411", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:54:50.5411", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:50.5411", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00034#" } { "timestamp": "2026-03-08 19:54:50.5411", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00034" } { "timestamp": "2026-03-08 19:54:50.5411", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:54:50.5411", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:54:50.5411", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:54:50.5411", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:54:50.5411", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:54:50.6403", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00034\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626479,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:54:50.638Z\",\"updatedOn\":\"2026-03-08T19:54:50.638Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:54:50.6403", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:54:50.6403", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:54:50.6403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:54:50.6505", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:54:50.6505", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00034\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:54:50.7385", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:54:50.7385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:54:50.7385", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:50.7385", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:54:50.7385", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:54:50.7385", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:54:50.7438", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:54:50.7438", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:50.7438", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00017#" } { "timestamp": "2026-03-08 19:54:50.7438", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00017" } { "timestamp": "2026-03-08 19:54:50.7438", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:54:50.7438", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:54:50.7438", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:54:50.7438", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:54:50.7438", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:54:50.8433", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00017\\n
\\n Description:<\/b> This is action tracker Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626481,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:54:50.843Z\",\"updatedOn\":\"2026-03-08T19:54:50.843Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:54:50.8433", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:54:50.8433", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:54:50.8433", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:54:50.8580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:54:50.8580", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00017\"},{\"type\":\"text\",\"text\":\"This is action tracker Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:54:50.9467", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:54:50.9467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:54:50.9467", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:50.9467", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:54:50.9467", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:54:50.9467", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47967\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00019\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:54:50.9467", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:54:50.9467", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:50.9467", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00019#" } { "timestamp": "2026-03-08 19:54:50.9467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00019" } { "timestamp": "2026-03-08 19:54:50.9832", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:54:50.9832", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:54:50.9832", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:54:50.9832", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:54:50.9832", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:54:51.0713", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00019\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00019\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626483,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:54:51.070Z\",\"updatedOn\":\"2026-03-08T19:54:51.070Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:54:51.0713", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:54:51.0713", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:54:51.0713", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:54:51.0713", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:54:51.0713", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00019\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:54:51.1710", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:54:51.1710", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:54:51.1710", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:51.1710", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:54:51.1710", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:54:51.1710", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21798\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00058\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:54:51.1710", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:54:51.1710", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:51.1710", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00058#" } { "timestamp": "2026-03-08 19:54:51.1710", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00058" } { "timestamp": "2026-03-08 19:54:51.1878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:54:51.1878", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:54:51.1878", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:54:51.1878", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:54:51.1878", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:54:51.2750", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00058\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00058\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626485,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:54:51.274Z\",\"updatedOn\":\"2026-03-08T19:54:51.274Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:54:51.2750", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:54:51.2750", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:54:51.2750", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:54:51.2900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:54:51.2900", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00058\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:54:51.3766", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:54:51.3766", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:54:51.3766", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:51.3766", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:54:51.3766", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:54:51.3766", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21920\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:54:51.3766", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:54:51.3766", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:51.3766", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00007#" } { "timestamp": "2026-03-08 19:54:51.3766", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00007" } { "timestamp": "2026-03-08 19:54:51.3920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:54:51.3920", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:54:51.3920", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:54:51.3920", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:54:51.3920", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:54:51.4878", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626487,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:54:51.486Z\",\"updatedOn\":\"2026-03-08T19:54:51.486Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:54:51.4878", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:54:51.4878", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:54:51.4878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:54:51.5019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:54:51.5019", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:54:51.5896", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:54:51.5896", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:54:51.5896", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:51.5896", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:54:51.5896", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:54:51.5896", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00071\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:54:51.5896", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:54:51.5896", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:51.5896", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00071#" } { "timestamp": "2026-03-08 19:54:51.5896", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00071" } { "timestamp": "2026-03-08 19:54:51.6037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:54:51.6037", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:54:51.6037", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:54:51.6037", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:54:51.6037", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:54:51.6908", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00071\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00071\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626489,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:54:51.690Z\",\"updatedOn\":\"2026-03-08T19:54:51.690Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:54:51.6908", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:54:51.6908", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:54:51.6908", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:54:51.7068", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:54:51.7068", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00071\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:54:51.7952", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:54:51.7952", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:54:51.7952", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:51.7952", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:54:51.7952", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:54:51.7952", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:54:51.7952", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:54:51.7952", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:51.7952", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00007#" } { "timestamp": "2026-03-08 19:54:51.7952", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00007" } { "timestamp": "2026-03-08 19:54:51.8103", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:54:51.8103", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:54:51.8103", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:54:51.8103", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:54:51.8103", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:54:51.8982", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626491,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:54:51.896Z\",\"updatedOn\":\"2026-03-08T19:54:51.896Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:54:51.8982", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:54:51.8982", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:54:51.8982", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:54:51.9112", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:54:51.9112", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:54:51.9988", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:54:51.9988", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:54:51.9988", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:51.9988", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:54:51.9988", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:54:51.9988", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22174\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:54:51.9988", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:54:51.9988", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:51.9988", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00008#" } { "timestamp": "2026-03-08 19:54:51.9988", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00008" } { "timestamp": "2026-03-08 19:54:52.0134", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:54:52.0134", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:54:52.0134", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:54:52.0134", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:54:52.0134", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:54:52.1017", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626493,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:54:52.100Z\",\"updatedOn\":\"2026-03-08T19:54:52.100Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:54:52.1017", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:54:52.1017", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:54:52.1017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:54:52.1113", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:54:52.1113", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:54:52.1971", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:54:52.1971", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:54:52.1971", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:52.1971", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:54:52.1971", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:54:52.1971", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22176\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00075\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:54:52.1971", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:54:52.1971", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:52.1971", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00075#" } { "timestamp": "2026-03-08 19:54:52.2118", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00075" } { "timestamp": "2026-03-08 19:54:52.2304", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:54:52.2304", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:54:52.2304", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:54:52.2304", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:54:52.2304", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:54:52.3187", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00075\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00075\\n
\\n Description:<\/b> Leaking gas pipe\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626495,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:54:52.316Z\",\"updatedOn\":\"2026-03-08T19:54:52.316Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:54:52.3187", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:54:52.3187", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:54:52.3187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:54:52.3322", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:54:52.3322", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00075\"},{\"type\":\"text\",\"text\":\"Leaking gas pipe\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:54:52.4193", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:54:52.4193", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:54:52.4193", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:52.4193", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:54:52.4193", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:54:52.4193", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22331\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 19:54:52.4193", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:54:52.4193", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:52.4193", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00003#" } { "timestamp": "2026-03-08 19:54:52.4193", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00003" } { "timestamp": "2026-03-08 19:54:52.4357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:54:52.4357", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:54:52.4357", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:54:52.4357", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:54:52.4357", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:54:52.5211", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626497,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:54:52.522Z\",\"updatedOn\":\"2026-03-08T19:54:52.522Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:54:52.5211", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:54:52.5211", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:54:52.5211", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:54:52.5376", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:54:52.5376", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:54:52.6553", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:54:52.6553", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:54:52.6553", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:52.6553", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:54:52.6553", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:54:52.6553", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18702\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:54:52.6677", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:54:52.6677", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:52.6677", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00030#" } { "timestamp": "2026-03-08 19:54:52.6677", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00030" } { "timestamp": "2026-03-08 19:54:52.6677", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 19:54:52.6677", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:54:52.6802", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:54:52.6802", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:54:52.6802", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:54:52.7743", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00030\\n
\\n Description:<\/b> Issue with lot of UI in everywhere\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626499,\"createdOn\":\"2026-03-08T19:54:52.772Z\",\"updatedOn\":\"2026-03-08T19:54:52.772Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:54:52.7743", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:54:52.7743", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:54:52.7743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 19:54:52.7743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 19:54:52.7743", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00030\"},{\"type\":\"text\",\"text\":\"Issue with lot of UI in everywhere\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:54:52.8813", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:54:52.8813", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 19:54:52.8813", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:52.8876", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:54:52.8876", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:54:52.8876", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18719\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:54:52.8876", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:54:52.8876", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:52.8876", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00011#" } { "timestamp": "2026-03-08 19:54:52.8876", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00011" } { "timestamp": "2026-03-08 19:54:52.9040", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 19:54:52.9040", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:54:52.9040", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:54:52.9040", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:54:52.9040", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:54:52.9924", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00011\\n
\\n Description:<\/b> This is the testing of a safety alert after Raj made all changes.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626501,\"createdOn\":\"2026-03-08T19:54:52.991Z\",\"updatedOn\":\"2026-03-08T19:54:52.991Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:54:52.9924", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:54:52.9924", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:54:52.9924", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 19:54:53.0074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 19:54:53.0074", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00011\"},{\"type\":\"text\",\"text\":\"This is the testing of a safety alert after Raj made all changes.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:54:53.0954", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:54:53.0954", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 19:54:53.0954", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:53.0954", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:54:53.0954", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:54:53.0954", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18886\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:54:53.1099", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:54:53.1099", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:53.1099", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00034#" } { "timestamp": "2026-03-08 19:54:53.1099", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00034" } { "timestamp": "2026-03-08 19:54:53.1212", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:54:53.1212", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:54:53.1212", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:54:53.1212", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:54:53.1212", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:54:53.2073", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00034\\n
\\n Description:<\/b> safety\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626503,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:54:53.208Z\",\"updatedOn\":\"2026-03-08T19:54:53.208Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:54:53.2073", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:54:53.2073", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:54:53.2073", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:54:53.2230", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:54:53.2230", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00034\"},{\"type\":\"text\",\"text\":\"safety\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:54:53.3048", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:54:53.3048", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:54:53.3114", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:53.3114", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:54:53.3114", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:54:53.3114", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:54:53.3114", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:54:53.3114", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:53.3114", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00001#" } { "timestamp": "2026-03-08 19:54:53.3114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00001" } { "timestamp": "2026-03-08 19:54:53.3310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:54:53.3310", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:54:53.3310", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:54:53.3310", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:54:53.3310", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:54:53.4110", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626505,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:54:53.418Z\",\"updatedOn\":\"2026-03-08T19:54:53.418Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:54:53.4110", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:54:53.4214", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:54:53.4214", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:54:53.4358", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:54:53.4358", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:54:53.5190", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:54:53.5190", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:54:53.5244", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:53.5244", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:54:53.5244", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:54:53.5244", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18924\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:54:53.5244", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:54:53.5244", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:53.5244", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00006#" } { "timestamp": "2026-03-08 19:54:53.5244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00006" } { "timestamp": "2026-03-08 19:54:53.5244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:54:53.5244", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:54:53.5244", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:54:53.5244", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:54:53.5244", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:54:53.6249", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00006\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626507,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:54:53.624Z\",\"updatedOn\":\"2026-03-08T19:54:53.624Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:54:53.6249", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:54:53.6249", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:54:53.6249", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:54:53.6411", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:54:53.6411", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00006\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:54:53.7252", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:54:53.7252", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:54:53.7252", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:53.7252", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:54:53.7308", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:54:53.7308", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48026\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:54:53.7308", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:54:53.7308", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:53.7308", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00037#" } { "timestamp": "2026-03-08 19:54:53.7308", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00037" } { "timestamp": "2026-03-08 19:54:53.7476", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:54:53.7476", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:54:53.7476", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:54:53.7476", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:54:53.7476", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:54:53.8347", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00037\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626509,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:54:53.833Z\",\"updatedOn\":\"2026-03-08T19:54:53.833Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:54:53.8347", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:54:53.8347", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:54:53.8347", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:54:53.8470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:54:53.8470", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00037\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:54:53.9350", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:54:53.9350", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:54:53.9350", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:53.9350", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:54:53.9350", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:54:53.9350", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48028\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 19:54:53.9471", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:54:53.9471", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:53.9471", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00021#" } { "timestamp": "2026-03-08 19:54:53.9471", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00021" } { "timestamp": "2026-03-08 19:54:53.9471", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 19:54:53.9471", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 19:54:53.9471", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 19:54:53.9471", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 19:54:53.9471", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 19:54:54.0387", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00021\\n
\\n Description:<\/b> Test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626511,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T19:54:54.043Z\",\"updatedOn\":\"2026-03-08T19:54:54.043Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 19:54:54.0387", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 19:54:54.0387", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 19:54:54.0387", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 19:54:54.0607", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 19:54:54.0607", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00021\"},{\"type\":\"text\",\"text\":\"Test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 19:54:54.1478", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 19:54:54.1478", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 19:54:54.1478", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 19:54:54.1478", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:55:04.2365", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:55:04.2365", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 19:55:04.2365", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:55:04.2365", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 19:55:04.2365", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 19:55:04.2365", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:55:04.2365", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:55:04.2365", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:55:04.2365", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:55:04.2365", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:55:04.2365", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:55:04.2425", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:55:04.2425", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 19:55:04.2425", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 19:55:04.2425", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 19:55:04.2653", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:55:04.7797", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:55:04.7797", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 19:55:04.7797", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 19:55:04.7948", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:55:05.3388", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:55:05.3388", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 19:55:05.3388", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 19:55:05.3546", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:55:05.9419", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:55:05.9419", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:55:05.9419", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:55:05.9419", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:55:05.9419", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:55:05.9419", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:55:05.9419", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 19:55:05.9419", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 19:55:05.9480", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 19:55:05.9480", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 19:55:05.9480", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:55:05.9480", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 19:58:04.1839", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 19:58:04.1839", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 19:58:04.1839", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 19:58:04.1839", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 19:58:04.1927", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 19:58:04.1927", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:58:04.1927", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:58:04.1927", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:58:04.1927", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:58:04.1927", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:58:04.1927", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:58:04.1927", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 19:58:04.1927", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 19:58:04.1927", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 19:58:04.1927", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 19:58:04.1927", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:58:04.7245", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:58:04.7245", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 19:58:04.7245", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 19:58:04.7413", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:58:05.2839", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:58:05.2911", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 19:58:05.2911", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 19:58:05.3088", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 19:58:05.9731", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 19:58:05.9766", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 19:58:05.9766", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:58:05.9766", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 19:58:05.9766", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 19:58:05.9766", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 19:58:05.9766", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 19:58:05.9766", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 19:58:05.9766", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 19:58:05.9766", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 19:58:05.9766", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 19:58:05.9766", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:01:04.1546", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:01:04.1546", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 20:01:04.1587", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:01:04.1587", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 20:01:04.1587", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 20:01:04.1587", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:01:04.1587", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:01:04.1587", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:01:04.1587", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:01:04.1587", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:01:04.1587", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:01:04.1587", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:01:04.1587", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 20:01:04.1587", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 20:01:04.1587", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 20:01:04.1741", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:01:04.6865", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:01:04.6865", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 20:01:04.6942", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 20:01:04.7089", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:01:05.2278", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:01:05.2278", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 20:01:05.2278", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 20:01:05.2450", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:01:05.8436", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:01:05.8464", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:01:05.8464", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:01:05.8464", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:01:05.8464", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:01:05.8464", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:01:05.8464", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 20:01:05.8464", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 20:01:05.8464", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 20:01:05.8464", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 20:01:05.8464", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:01:05.8464", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:04:04.1838", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:04:04.1838", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 20:04:04.1915", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:04:04.1915", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 20:04:04.1915", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 20:04:04.1915", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:04:04.1915", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:04:04.1915", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:04:04.1915", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:04:04.1915", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:04:04.1915", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:04:04.1915", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:04:04.1915", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 20:04:04.1915", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 20:04:04.1915", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 20:04:04.2115", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:04:04.7300", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:04:04.7300", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 20:04:04.7336", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 20:04:04.7336", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:04:05.3022", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:04:05.3022", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 20:04:05.3022", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 20:04:05.3177", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:04:05.9283", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:04:05.9283", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:04:05.9283", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:04:05.9283", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:04:05.9283", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:04:05.9283", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:04:05.9283", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 20:04:05.9283", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 20:04:05.9388", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 20:04:05.9388", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 20:04:05.9388", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:04:05.9388", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:07:04.2047", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:07:04.2047", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 20:07:04.2047", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:07:04.2047", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 20:07:04.2047", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 20:07:04.2047", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:07:04.2047", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:07:04.2047", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:07:04.2143", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:07:04.2143", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:07:04.2143", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:07:04.2143", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:07:04.2143", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 20:07:04.2143", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 20:07:04.2143", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 20:07:04.2325", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:07:04.7553", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:07:04.7553", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 20:07:04.7553", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 20:07:04.7707", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:07:05.3292", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:07:05.3292", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 20:07:05.3292", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 20:07:05.3486", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:07:05.9268", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:07:05.9268", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:07:05.9268", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:07:05.9268", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:07:05.9268", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:07:05.9268", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:07:05.9268", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 20:07:05.9268", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 20:07:05.9338", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 20:07:05.9338", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 20:07:05.9338", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:07:05.9338", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:09:48.4148", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:09:48.4148", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSET_MAINTENANCE_INSPECTION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"UserIds\",\"Value\":\"[1]\"},{\"Key\":\"InspectionUID\",\"Value\":\"I\/TTK\/COI\/WT-\/26\/00105\"},{\"Key\":\"Name\",\"Value\":\"Asset Scheduled Maintenance Inspection\"},{\"Key\":\"Type\",\"Value\":\"WATER TANKER - 3\"},{\"Key\":\"Site\",\"Value\":\"Coimbatore\"},{\"Key\":\"Status\",\"Value\":\"Draft\"},{\"Key\":\"CreatedBy\",\"Value\":\"System\"},{\"Key\":\"CreatedOn\",\"Value\":\"09-Mar-2026 01:39:48 AM\"},{\"Key\":\"InspectionId\",\"Value\":\"5596\"}]}" } { "timestamp": "2026-03-08 20:09:48.4148", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSET_MAINTENANCE_INSPECTION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:09:48.4148", "level": "Info", "severity": "INFO", "message": "### Started processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-08 20:09:48.4148", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationForInspectionCreation function for whatsapp and push notification #" } { "timestamp": "2026-03-08 20:09:48.4312", "level": "Debug", "severity": "DEBUG", "message": "Sending notifications for inspection creation to associated user1" } { "timestamp": "2026-03-08 20:09:48.4312", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_notification_for_inspection_asset\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"I\/TTK\/COI\/WT-\/26\/00105\"},{\"type\":\"text\",\"text\":\"Asset Scheduled Maintenance Inspection\"},{\"type\":\"text\",\"text\":\"WATER TANKER - 3\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"System\"},{\"type\":\"text\",\"text\":\"09-Mar-2026 01:39:48 AM\"},{\"type\":\"text\",\"text\":\"Draft\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5596?dlType=viewInspection&orgID=387\"}]}]}}}" } { "timestamp": "2026-03-08 20:09:48.5227", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:09:48.5227", "level": "Info", "severity": "INFO", "message": "Sending Inspection Asset creation email notification to user: rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 20:09:48.5227", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:09:48.5227", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:09:48.5238", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:09:48.5238", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:09:48.6122", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"A new Inspection - I\/TTK\/COI\/WT-\/26\/00105 has been created from Asset Schedule Maintenance\",\"text\":null,\"html\":\"\\n\\n<\/head>\\n\\n Dear Rajkumar Pativada,

\\n A new inspection I\/TTK\/COI\/WT-\/26\/00105 has been created from Asset Schedule Maintenance.

\\n\\n Inspection Name:<\/b> Asset Scheduled Maintenance Inspection

\\n Type:<\/b> WATER TANKER - 3

\\n Site:<\/b> Coimbatore

\\n Status:<\/b> Draft

\\n Created By:<\/b> System at 09-Mar-2026 01:39:48 AM

\\n\\n You can view the inspection details by clicking the link below:
\\n https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5596?dlType=viewInspection&orgID=387

\\n\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n<\/body>\\n<\/html>\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626514,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T20:09:48.610Z\",\"updatedOn\":\"2026-03-08T20:09:48.610Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:09:48.6122", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:09:48.6122", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:09:48.6122", "level": "Info", "severity": "INFO", "message": "### Ended processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-08 20:09:48.6122", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:09:49.2548", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:09:49.2548", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18365\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 20:09:49.2582", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:09:49.2582", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:09:49.2582", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00001#" } { "timestamp": "2026-03-08 20:09:49.2582", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00001" } { "timestamp": "2026-03-08 20:09:49.2582", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:09:49.2582", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:09:49.2582", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:09:49.2582", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:09:49.2582", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:09:49.3558", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626515,\"createdOn\":\"2026-03-08T20:09:49.355Z\",\"updatedOn\":\"2026-03-08T20:09:49.355Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:09:49.3558", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:09:49.3558", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:09:49.3558", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:09:49.3558", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:09:49.3558", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:09:49.4534", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:09:49.4534", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:09:49.4534", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:09:49.4534", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:09:49.4534", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:09:49.4534", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18375\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 20:09:49.4534", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:09:49.4534", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:09:49.4534", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00002#" } { "timestamp": "2026-03-08 20:09:49.4534", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00002" } { "timestamp": "2026-03-08 20:09:49.4726", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:09:49.4726", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:09:49.4726", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:09:49.4726", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:09:49.4726", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:09:49.5605", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626517,\"createdOn\":\"2026-03-08T20:09:49.558Z\",\"updatedOn\":\"2026-03-08T20:09:49.558Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:09:49.5605", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:09:49.5605", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:09:49.5605", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:09:49.5605", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:09:49.5605", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:09:49.6513", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:09:49.6513", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:09:49.6513", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:09:49.6513", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:09:49.6513", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:09:49.6513", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:09:49.6644", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:09:49.6644", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:09:49.6644", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00039#" } { "timestamp": "2026-03-08 20:09:49.6644", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00039" } { "timestamp": "2026-03-08 20:09:49.6644", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 20:09:49.6644", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:09:49.6644", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:09:49.6644", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:09:49.6644", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:09:49.7581", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626519,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T20:09:49.761Z\",\"updatedOn\":\"2026-03-08T20:09:49.761Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:09:49.7581", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:09:49.7581", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:09:49.7581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 20:09:49.7787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 20:09:49.7787", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:09:49.8619", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:09:49.8619", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 20:09:49.8619", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:09:49.8619", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:09:49.8679", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:09:49.8679", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48031\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:09:49.8679", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:09:49.8679", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:09:49.8679", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00022#" } { "timestamp": "2026-03-08 20:09:49.8679", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00022" } { "timestamp": "2026-03-08 20:09:49.8679", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 20:09:49.8679", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:09:49.8679", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:09:49.8679", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:09:49.8679", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:09:49.9748", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00022\\n
\\n Description:<\/b> Testing\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626521,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T20:09:49.973Z\",\"updatedOn\":\"2026-03-08T20:09:49.973Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:09:49.9748", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:09:49.9748", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:09:49.9748", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 20:09:49.9873", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 20:09:49.9873", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00022\"},{\"type\":\"text\",\"text\":\"Testing\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:09:50.0728", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:09:50.0728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 20:09:50.0728", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:09:50.0728", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:10:04.2204", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:10:04.2204", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 20:10:04.2204", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:10:04.2204", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 20:10:04.2204", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 20:10:04.2204", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:10:04.2204", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:10:04.2204", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:10:04.2204", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:10:04.2204", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:10:04.2204", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:10:04.2204", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:10:04.2204", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 20:10:04.2296", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 20:10:04.2296", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 20:10:04.2527", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:10:04.7752", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:10:04.7752", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 20:10:04.7752", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 20:10:04.7897", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:10:05.3488", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:10:05.3515", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 20:10:05.3515", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 20:10:05.3515", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:10:05.9941", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:10:05.9941", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:10:05.9941", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:10:05.9941", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:10:05.9941", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:10:05.9941", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:10:05.9941", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 20:10:05.9941", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 20:10:05.9941", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 20:10:05.9941", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 20:10:05.9941", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:10:05.9941", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:13:04.1857", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:13:04.1857", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 20:13:04.1934", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:13:04.1934", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 20:13:04.1934", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 20:13:04.1934", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:13:04.1934", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:13:04.1934", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:13:04.1934", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:13:04.1934", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:13:04.1934", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:13:04.1934", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:13:04.1934", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 20:13:04.1934", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 20:13:04.1934", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 20:13:04.2094", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:13:04.7273", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:13:04.7273", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 20:13:04.7273", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 20:13:04.7422", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:13:05.2988", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:13:05.3016", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 20:13:05.3016", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 20:13:05.3016", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:13:05.8878", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:13:05.8878", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:13:05.8878", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:13:05.8878", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:13:05.8878", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:13:05.8878", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:13:05.8878", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 20:13:05.8878", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 20:13:05.8878", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 20:13:05.8992", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 20:13:05.8992", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:13:05.8992", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:16:04.1777", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:16:04.1777", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 20:16:04.1777", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:16:04.1777", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 20:16:04.1777", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 20:16:04.1777", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:16:04.1777", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:16:04.1777", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:16:04.1777", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:16:04.1777", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:16:04.1777", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:16:04.1777", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:16:04.1777", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 20:16:04.1777", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 20:16:04.1905", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 20:16:04.1905", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:16:04.7166", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:16:04.7166", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 20:16:04.7203", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 20:16:04.7377", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:16:05.2571", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:16:05.2571", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 20:16:05.2571", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 20:16:05.2724", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:16:05.8943", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:16:05.8943", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:16:05.8943", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:16:05.8943", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:16:05.8943", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:16:05.8943", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:16:05.8943", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 20:16:05.8943", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 20:16:05.8943", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 20:16:05.8943", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 20:16:05.9091", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:16:05.9091", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:19:04.1771", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:19:04.1771", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 20:19:04.1771", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:19:04.1771", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 20:19:04.1771", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 20:19:04.1771", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:19:04.1771", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:19:04.1771", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:19:04.1771", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:19:04.1771", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:19:04.1771", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:19:04.1771", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:19:04.1771", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 20:19:04.1771", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 20:19:04.1870", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 20:19:04.1870", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:19:04.7327", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:19:04.7327", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 20:19:04.7327", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 20:19:04.7486", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:19:05.2916", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:19:05.2916", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 20:19:05.2951", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 20:19:05.2951", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:19:05.9108", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:19:05.9108", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:19:05.9108", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:19:05.9108", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:19:05.9108", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:19:05.9108", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:19:05.9108", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 20:19:05.9108", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 20:19:05.9108", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 20:19:05.9221", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 20:19:05.9221", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:19:05.9221", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:22:04.1732", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:22:04.1732", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 20:22:04.1732", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:22:04.1732", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 20:22:04.1732", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 20:22:04.1732", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:22:04.1732", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:22:04.1732", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:22:04.1827", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:22:04.1827", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:22:04.1827", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:22:04.1827", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:22:04.1827", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 20:22:04.1827", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 20:22:04.1827", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 20:22:04.2067", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:22:04.7447", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:22:04.7478", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 20:22:04.7478", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 20:22:04.7478", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:22:05.3166", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:22:05.3166", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 20:22:05.3166", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 20:22:05.3325", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:22:05.9499", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:22:05.9499", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:22:05.9499", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:22:05.9499", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:22:05.9499", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:22:05.9499", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:22:05.9499", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 20:22:05.9499", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 20:22:05.9499", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 20:22:05.9499", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 20:22:05.9499", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:22:05.9499", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:24:49.1694", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:24:49.1694", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18642\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 20:24:49.1694", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:24:49.1694", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:49.1694", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00022#" } { "timestamp": "2026-03-08 20:24:49.1694", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00022" } { "timestamp": "2026-03-08 20:24:49.1846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:24:49.1846", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:24:49.1846", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:24:49.1846", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:24:49.1846", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:24:49.3157", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00022\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626523,\"createdOn\":\"2026-03-08T20:24:49.313Z\",\"updatedOn\":\"2026-03-08T20:24:49.313Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:24:49.3157", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:24:49.3157", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:24:49.3157", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:24:49.3227", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:24:49.3227", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00022\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:24:49.4184", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:24:49.4184", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:24:49.4184", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:49.4184", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:24:49.4184", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:24:49.4184", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18646\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TC-\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 20:24:49.4184", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:24:49.4184", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:49.4184", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TC-\/25\/00011#" } { "timestamp": "2026-03-08 20:24:49.4184", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TC-\/25\/00011" } { "timestamp": "2026-03-08 20:24:49.4315", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:24:49.4315", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:24:49.4315", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:24:49.4315", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:24:49.4315", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:24:49.5291", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TC-\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TC-\/25\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626525,\"createdOn\":\"2026-03-08T20:24:49.527Z\",\"updatedOn\":\"2026-03-08T20:24:49.527Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:24:49.5291", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:24:49.5291", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:24:49.5291", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:24:49.5291", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:24:49.5291", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TC-\/25\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:24:49.6245", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:24:49.6245", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:24:49.6245", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:49.6245", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:24:49.6245", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:24:49.6245", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 20:24:49.6245", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:24:49.6245", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:49.6245", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00005#" } { "timestamp": "2026-03-08 20:24:49.6245", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00005" } { "timestamp": "2026-03-08 20:24:49.6403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:24:49.6403", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:24:49.6403", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:24:49.6403", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:24:49.6403", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:24:49.7353", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626527,\"createdOn\":\"2026-03-08T20:24:49.733Z\",\"updatedOn\":\"2026-03-08T20:24:49.733Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:24:49.7353", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:24:49.7353", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:24:49.7353", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:24:49.7502", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:24:49.7502", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:24:49.8375", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:24:49.8375", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:24:49.8375", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:49.8375", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:24:49.8375", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:24:49.8375", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18692\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 20:24:49.8375", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:24:49.8375", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:49.8375", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00029#" } { "timestamp": "2026-03-08 20:24:49.8375", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00029" } { "timestamp": "2026-03-08 20:24:49.8600", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:24:49.8600", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:24:49.8600", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:24:49.8600", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:24:49.8600", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:24:49.9472", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626529,\"createdOn\":\"2026-03-08T20:24:49.946Z\",\"updatedOn\":\"2026-03-08T20:24:49.946Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:24:49.9472", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:24:49.9472", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:24:49.9472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:24:49.9472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:24:49.9472", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:24:50.0451", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:24:50.0451", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:24:50.0451", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:50.0451", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:24:50.0451", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:24:50.0451", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18710\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 20:24:50.0599", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:24:50.0599", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:50.0599", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00009#" } { "timestamp": "2026-03-08 20:24:50.0599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00009" } { "timestamp": "2026-03-08 20:24:50.0712", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:24:50.0712", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:24:50.0712", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:24:50.0712", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:24:50.0712", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:24:50.1587", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00009\\n
\\n Description:<\/b> Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626531,\"createdOn\":\"2026-03-08T20:24:50.156Z\",\"updatedOn\":\"2026-03-08T20:24:50.156Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:24:50.1587", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:24:50.1587", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:24:50.1587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:24:50.1692", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:24:50.1692", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00009\"},{\"type\":\"text\",\"text\":\"Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:24:50.2557", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:24:50.2557", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:24:50.2557", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:50.2557", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:24:50.2557", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:24:50.2557", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18766\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 20:24:50.2645", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:24:50.2645", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:50.2645", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00007#" } { "timestamp": "2026-03-08 20:24:50.2645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00007" } { "timestamp": "2026-03-08 20:24:50.2759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:24:50.2759", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:24:50.2759", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:24:50.2759", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:24:50.2759", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:24:50.3625", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626533,\"createdOn\":\"2026-03-08T20:24:50.361Z\",\"updatedOn\":\"2026-03-08T20:24:50.361Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:24:50.3625", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:24:50.3625", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:24:50.3625", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:24:50.3757", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:24:50.3757", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:24:50.4627", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:24:50.4627", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:24:50.4627", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:50.4627", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:24:50.4627", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:24:50.4627", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18835\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00027\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 20:24:50.4627", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:24:50.4627", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:50.4627", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00027#" } { "timestamp": "2026-03-08 20:24:50.4627", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00027" } { "timestamp": "2026-03-08 20:24:50.4778", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:24:50.4778", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:24:50.4778", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:24:50.4778", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:24:50.4778", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:24:50.5663", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00027\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00027\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626535,\"createdOn\":\"2026-03-08T20:24:50.564Z\",\"updatedOn\":\"2026-03-08T20:24:50.564Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:24:50.5663", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:24:50.5663", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:24:50.5663", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:24:50.5767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:24:50.5767", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00027\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:24:50.6643", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:24:50.6643", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:24:50.6643", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:50.6643", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:24:50.6643", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:24:50.6643", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00200\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:24:50.6643", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:24:50.6643", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:50.6643", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00200#" } { "timestamp": "2026-03-08 20:24:50.6643", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00200" } { "timestamp": "2026-03-08 20:24:50.6905", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:24:50.6905", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:24:50.6905", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:24:50.6905", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:24:50.6905", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:24:50.7768", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00200\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00200\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626537,\"createdOn\":\"2026-03-08T20:24:50.776Z\",\"updatedOn\":\"2026-03-08T20:24:50.776Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:24:50.7768", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:24:50.7768", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:24:50.7768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:24:50.7768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:24:50.7768", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00200\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:24:50.8743", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:24:50.8743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:24:50.8743", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:50.8743", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:24:50.8743", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:24:50.8743", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21795\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00201\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:24:50.8743", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:24:50.8743", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:50.8743", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00201#" } { "timestamp": "2026-03-08 20:24:50.8743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00201" } { "timestamp": "2026-03-08 20:24:50.8917", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:24:50.8917", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:24:50.8917", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:24:50.8917", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:24:50.8917", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:24:50.9784", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00201\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00201\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626539,\"createdOn\":\"2026-03-08T20:24:50.977Z\",\"updatedOn\":\"2026-03-08T20:24:50.977Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:24:50.9784", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:24:50.9784", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:24:50.9784", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:24:50.9784", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:24:50.9784", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00201\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:24:51.0747", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:24:51.0747", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:24:51.0747", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:51.0747", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:24:51.0747", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:24:51.0747", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21802\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00059\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:24:51.0747", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:24:51.0747", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:51.0747", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00059#" } { "timestamp": "2026-03-08 20:24:51.0747", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00059" } { "timestamp": "2026-03-08 20:24:51.1006", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 20:24:51.1006", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:24:51.1006", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:24:51.1006", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:24:51.1006", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:24:51.1881", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00059\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00059\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626541,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T20:24:51.186Z\",\"updatedOn\":\"2026-03-08T20:24:51.186Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:24:51.1881", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:24:51.1881", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:24:51.1881", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 20:24:51.1995", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 20:24:51.1995", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00059\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:24:51.2898", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:24:51.2898", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 20:24:51.2898", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:51.2898", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:24:51.2898", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:24:51.2898", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21847\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00207\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:24:51.2898", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:24:51.2898", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:51.2898", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00207#" } { "timestamp": "2026-03-08 20:24:51.2898", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00207" } { "timestamp": "2026-03-08 20:24:51.3146", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 20:24:51.3146", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:24:51.3146", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:24:51.3146", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:24:51.3146", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:24:51.4009", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00207\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00207\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626543,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T20:24:51.400Z\",\"updatedOn\":\"2026-03-08T20:24:51.400Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:24:51.4009", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:24:51.4009", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:24:51.4009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 20:24:51.4009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 20:24:51.4009", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00207\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:24:51.5012", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:24:51.5012", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 20:24:51.5012", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:51.5012", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:24:51.5012", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:24:51.5012", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21867\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00217\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:24:51.5104", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:24:51.5104", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:51.5104", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00217#" } { "timestamp": "2026-03-08 20:24:51.5104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00217" } { "timestamp": "2026-03-08 20:24:51.5104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:24:51.5104", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:24:51.5104", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:24:51.5104", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:24:51.5104", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:24:51.6068", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00217\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00217\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626545,\"createdOn\":\"2026-03-08T20:24:51.605Z\",\"updatedOn\":\"2026-03-08T20:24:51.605Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:24:51.6068", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:24:51.6068", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:24:51.6068", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:24:51.6185", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:24:51.6185", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00217\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:24:51.7052", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:24:51.7052", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:24:51.7052", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:51.7052", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:24:51.7052", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:24:51.7052", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21869\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00218\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:24:51.7052", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:24:51.7052", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:51.7052", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00218#" } { "timestamp": "2026-03-08 20:24:51.7052", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00218" } { "timestamp": "2026-03-08 20:24:51.7191", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 20:24:51.7191", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:24:51.7191", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:24:51.7191", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:24:51.7191", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:24:51.8066", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00218\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00218\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626547,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T20:24:51.806Z\",\"updatedOn\":\"2026-03-08T20:24:51.806Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:24:51.8066", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:24:51.8066", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:24:51.8066", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 20:24:51.8066", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 20:24:51.8066", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00218\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:24:51.9035", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:24:51.9035", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 20:24:51.9035", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:51.9035", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:24:51.9035", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:24:51.9035", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21889\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00062\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:24:51.9145", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:24:51.9145", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:51.9145", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00062#" } { "timestamp": "2026-03-08 20:24:51.9145", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00062" } { "timestamp": "2026-03-08 20:24:51.9145", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:24:51.9145", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:24:51.9145", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:24:51.9145", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:24:51.9145", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:24:52.0141", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00062\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00062\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626549,\"createdOn\":\"2026-03-08T20:24:52.011Z\",\"updatedOn\":\"2026-03-08T20:24:52.011Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:24:52.0141", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:24:52.0141", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:24:52.0141", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:24:52.0332", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:24:52.0332", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00062\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:24:52.1203", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:24:52.1203", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:24:52.1203", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:52.1203", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:24:52.1203", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:24:52.1203", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22098\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00051\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:24:52.1203", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:24:52.1203", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:52.1203", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00051#" } { "timestamp": "2026-03-08 20:24:52.1203", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00051" } { "timestamp": "2026-03-08 20:24:52.1388", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 20:24:52.1388", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:24:52.1388", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:24:52.1388", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:24:52.1388", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:24:52.2239", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00051\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00051\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626551,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T20:24:52.224Z\",\"updatedOn\":\"2026-03-08T20:24:52.224Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:24:52.2239", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:24:52.2272", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:24:52.2272", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 20:24:52.2272", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 20:24:52.2272", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00051\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:24:52.3251", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:24:52.3251", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 20:24:52.3251", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:52.3251", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:24:52.3251", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:24:52.3251", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21757\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:24:52.3358", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:24:52.3358", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:52.3358", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/25\/00002#" } { "timestamp": "2026-03-08 20:24:52.3358", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/25\/00002" } { "timestamp": "2026-03-08 20:24:52.3358", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:24:52.3358", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:24:52.3358", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:24:52.3358", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:24:52.3358", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:24:52.4335", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626553,\"createdOn\":\"2026-03-08T20:24:52.431Z\",\"updatedOn\":\"2026-03-08T20:24:52.431Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:24:52.4335", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:24:52.4335", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:24:52.4335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:24:52.4456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:24:52.4456", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:24:52.5321", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:24:52.5321", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:24:52.5321", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:52.5321", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:24:52.5321", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:24:52.5321", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21729\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00176\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:24:52.5321", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:24:52.5321", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:52.5321", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00176#" } { "timestamp": "2026-03-08 20:24:52.5321", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00176" } { "timestamp": "2026-03-08 20:24:52.5470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:24:52.5470", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:24:52.5470", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:24:52.5470", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:24:52.5470", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:24:52.6319", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00176\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00176\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626555,\"createdOn\":\"2026-03-08T20:24:52.633Z\",\"updatedOn\":\"2026-03-08T20:24:52.633Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:24:52.6319", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:24:52.6371", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:24:52.6371", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:24:52.6513", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:24:52.6513", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00176\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:24:52.7349", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:24:52.7349", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:24:52.7349", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:52.7349", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:24:52.7349", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:24:52.7425", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00172\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:24:52.7425", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:24:52.7425", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:52.7425", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00172#" } { "timestamp": "2026-03-08 20:24:52.7425", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00172" } { "timestamp": "2026-03-08 20:24:52.7589", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 20:24:52.7589", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:24:52.7589", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:24:52.7589", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:24:52.7589", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:24:52.8422", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00172\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00172\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abcd DEFG\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626557,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T20:24:52.844Z\",\"updatedOn\":\"2026-03-08T20:24:52.844Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:24:52.8422", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:24:52.8422", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:24:52.8422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 20:24:52.8571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 20:24:52.8571", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00172\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abcd DEFG\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:24:52.9435", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:24:52.9435", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 20:24:52.9487", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:52.9487", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:24:52.9487", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:24:52.9487", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21722\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00173\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:24:52.9487", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:24:52.9487", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:52.9487", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00173#" } { "timestamp": "2026-03-08 20:24:52.9487", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00173" } { "timestamp": "2026-03-08 20:24:52.9688", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 20:24:52.9688", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:24:52.9688", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:24:52.9688", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:24:52.9688", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:24:53.0645", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00173\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00173\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626559,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T20:24:53.065Z\",\"updatedOn\":\"2026-03-08T20:24:53.065Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:24:53.0645", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:24:53.0645", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:24:53.0645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 20:24:53.0854", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 20:24:53.0859", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00173\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:24:53.1727", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:24:53.1727", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 20:24:53.1727", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:53.1727", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:24:53.1727", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:24:53.1727", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21723\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00050\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:24:53.1824", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:24:53.1824", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:53.1824", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00050#" } { "timestamp": "2026-03-08 20:24:53.1824", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00050" } { "timestamp": "2026-03-08 20:24:53.1824", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:24:53.1824", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:24:53.1824", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:24:53.1824", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:24:53.1824", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:24:53.2972", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00050\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00050\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626561,\"createdOn\":\"2026-03-08T20:24:53.302Z\",\"updatedOn\":\"2026-03-08T20:24:53.302Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:24:53.2972", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:24:53.3068", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:24:53.3068", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:24:53.3246", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:24:53.3246", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00050\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:24:53.4154", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:24:53.4154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:24:53.4154", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:53.4154", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:24:53.4154", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:24:53.4154", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22333\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:24:53.4154", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:24:53.4154", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:53.4154", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00004#" } { "timestamp": "2026-03-08 20:24:53.4154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00004" } { "timestamp": "2026-03-08 20:24:53.4366", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:24:53.4366", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:24:53.4366", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:24:53.4366", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:24:53.4366", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:24:53.5165", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00004\\n
\\n Description:<\/b> EWD\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626563,\"createdOn\":\"2026-03-08T20:24:53.522Z\",\"updatedOn\":\"2026-03-08T20:24:53.522Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:24:53.5254", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:24:53.5254", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:24:53.5254", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:24:53.5254", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:24:53.5254", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00004\"},{\"type\":\"text\",\"text\":\"EWD\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:24:53.6253", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:24:53.6253", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:24:53.6253", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:24:53.6253", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:25:04.1398", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:25:04.1398", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 20:25:04.1398", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:25:04.1398", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 20:25:04.1398", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 20:25:04.1398", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:25:04.1398", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:25:04.1398", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:25:04.1398", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:25:04.1398", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:25:04.1398", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:25:04.1398", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:25:04.1398", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 20:25:04.1522", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 20:25:04.1522", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 20:25:04.1699", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:25:04.7039", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:25:04.7039", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 20:25:04.7039", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 20:25:04.7299", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:25:05.2702", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:25:05.2702", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 20:25:05.2749", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 20:25:05.2894", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:25:05.8943", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:25:05.8943", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:25:05.8943", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:25:05.8943", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:25:05.8943", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:25:05.8943", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:25:05.8943", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 20:25:05.8943", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 20:25:05.9007", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 20:25:05.9007", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 20:25:05.9007", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:25:05.9007", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:28:04.1648", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:28:04.1648", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 20:28:04.1648", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:28:04.1648", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 20:28:04.1648", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 20:28:04.1648", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:28:04.1648", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:28:04.1648", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:28:04.1648", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:28:04.1648", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:28:04.1648", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:28:04.1648", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:28:04.1648", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 20:28:04.1648", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 20:28:04.1804", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 20:28:04.1927", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:28:04.7102", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:28:04.7102", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 20:28:04.7102", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 20:28:04.7265", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:28:05.2729", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:28:05.2729", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 20:28:05.2729", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 20:28:05.2959", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:28:05.8624", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:28:05.8685", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:28:05.8685", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:28:05.8685", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:28:05.8685", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:28:05.8685", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:28:05.8685", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 20:28:05.8685", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 20:28:05.8685", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 20:28:05.8685", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 20:28:05.8797", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:28:05.8797", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:31:04.1504", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:31:04.1504", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 20:31:04.1504", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:31:04.1504", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 20:31:04.1504", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 20:31:04.1504", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:31:04.1504", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:31:04.1504", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:31:04.1504", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:31:04.1504", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:31:04.1504", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:31:04.1504", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:31:04.1504", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 20:31:04.1593", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 20:31:04.1593", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 20:31:04.1783", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:31:04.6931", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:31:04.6931", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 20:31:04.6931", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 20:31:04.7111", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:31:05.2537", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:31:05.2537", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 20:31:05.2537", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 20:31:05.2537", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:31:05.8736", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:31:05.8736", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:31:05.8769", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:31:05.8769", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:31:05.8769", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:31:05.8769", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:31:05.8769", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 20:31:05.8769", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 20:31:05.8769", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 20:31:05.8769", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 20:31:05.8769", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:31:05.8769", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:34:04.3277", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:34:04.3277", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 20:34:04.3277", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:34:04.3277", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 20:34:04.3277", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 20:34:04.3277", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:34:04.3277", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:34:04.3277", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:34:04.3277", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:34:04.3277", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:34:04.3277", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:34:04.3277", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:34:04.3277", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 20:34:04.3277", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 20:34:04.3277", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 20:34:04.3646", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:34:04.8935", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:34:04.8935", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 20:34:04.8935", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 20:34:04.9131", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:34:05.4908", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:34:05.5079", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 20:34:05.5207", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 20:34:05.6201", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:34:06.2101", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:34:06.2101", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:34:06.2101", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:34:06.2101", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:34:06.2101", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:34:06.2101", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:34:06.2101", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 20:34:06.2101", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 20:34:06.2171", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 20:34:06.2171", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 20:34:06.2171", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:34:06.2171", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:37:04.2421", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:37:04.2421", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 20:37:04.2470", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:37:04.2470", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 20:37:04.2470", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 20:37:04.2470", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:37:04.2470", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:37:04.2470", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:37:04.2470", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:37:04.2470", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:37:04.2470", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:37:04.2470", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:37:04.2470", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 20:37:04.2470", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 20:37:04.2470", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 20:37:04.2715", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:37:04.8112", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:37:04.8112", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 20:37:04.8112", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 20:37:04.8263", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:37:05.3741", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:37:05.3741", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 20:37:05.3741", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 20:37:05.3879", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:37:06.0065", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:37:06.0102", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:37:06.0102", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:37:06.0102", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:37:06.0102", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:37:06.0102", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:37:06.0102", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 20:37:06.0102", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 20:37:06.0102", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 20:37:06.0102", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 20:37:06.0102", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:37:06.0102", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:39:49.1474", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:39:49.1474", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18839\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 20:39:49.1523", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:39:49.1523", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:49.1523", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00028#" } { "timestamp": "2026-03-08 20:39:49.1523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00028" } { "timestamp": "2026-03-08 20:39:49.1523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:39:49.1523", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:39:49.1523", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:39:49.1523", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:39:49.1523", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:39:49.2930", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626565,\"createdOn\":\"2026-03-08T20:39:49.291Z\",\"updatedOn\":\"2026-03-08T20:39:49.291Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:39:49.2930", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:39:49.2930", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:39:49.2930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:39:49.3052", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:39:49.3052", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:39:49.3931", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:39:49.3931", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:39:49.3931", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:49.3931", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:39:49.3931", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:39:49.3931", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18861\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 20:39:49.3980", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:39:49.3980", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:49.3980", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00021#" } { "timestamp": "2026-03-08 20:39:49.3980", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00021" } { "timestamp": "2026-03-08 20:39:49.3980", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:39:49.3980", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:39:49.3980", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:39:49.3980", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:39:49.3980", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:39:49.4877", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626567,\"createdOn\":\"2026-03-08T20:39:49.493Z\",\"updatedOn\":\"2026-03-08T20:39:49.493Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:39:49.4877", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:39:49.4877", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:39:49.4877", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:39:49.5034", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:39:49.5034", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:39:49.5907", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:39:49.5907", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:39:49.5907", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:49.5907", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:39:49.5907", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:39:49.5907", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18925\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00035\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 20:39:49.6025", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:39:49.6025", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:49.6025", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00035#" } { "timestamp": "2026-03-08 20:39:49.6025", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00035" } { "timestamp": "2026-03-08 20:39:49.6025", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:39:49.6025", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:39:49.6025", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:39:49.6025", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:39:49.6025", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:39:49.7002", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00035\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00035\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626569,\"createdOn\":\"2026-03-08T20:39:49.699Z\",\"updatedOn\":\"2026-03-08T20:39:49.699Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:39:49.7002", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:39:49.7002", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:39:49.7002", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:39:49.7130", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:39:49.7130", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00035\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:39:49.7990", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:39:49.7990", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:39:49.7990", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:49.7990", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:39:49.8044", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:39:49.8044", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19057\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00041\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 20:39:49.8044", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:39:49.8044", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:49.8044", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00041#" } { "timestamp": "2026-03-08 20:39:49.8044", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00041" } { "timestamp": "2026-03-08 20:39:49.8237", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:39:49.8237", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:39:49.8237", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:39:49.8237", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:39:49.8237", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:39:49.9122", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00041\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00041\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626571,\"createdOn\":\"2026-03-08T20:39:49.910Z\",\"updatedOn\":\"2026-03-08T20:39:49.910Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:39:49.9122", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:39:49.9122", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:39:49.9122", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:39:49.9212", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:39:49.9212", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00041\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:39:50.0086", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:39:50.0086", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:39:50.0086", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:50.0086", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:39:50.0086", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:39:50.0086", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19066\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00044\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 20:39:50.0086", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:39:50.0086", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:50.0086", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00044#" } { "timestamp": "2026-03-08 20:39:50.0086", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00044" } { "timestamp": "2026-03-08 20:39:50.0239", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:39:50.0239", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:39:50.0239", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:39:50.0239", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:39:50.0239", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:39:50.1123", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00044\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00044\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626573,\"createdOn\":\"2026-03-08T20:39:50.111Z\",\"updatedOn\":\"2026-03-08T20:39:50.111Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:39:50.1123", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:39:50.1123", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:39:50.1123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:39:50.1211", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:39:50.1211", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00044\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:39:50.2083", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:39:50.2083", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:39:50.2083", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:50.2083", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:39:50.2083", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:39:50.2083", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19074\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 20:39:50.2165", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:39:50.2165", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:50.2165", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00048#" } { "timestamp": "2026-03-08 20:39:50.2165", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00048" } { "timestamp": "2026-03-08 20:39:50.2283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:39:50.2283", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:39:50.2283", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:39:50.2283", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:39:50.2283", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:39:50.3171", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626575,\"createdOn\":\"2026-03-08T20:39:50.316Z\",\"updatedOn\":\"2026-03-08T20:39:50.316Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:39:50.3171", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:39:50.3171", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:39:50.3171", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:39:50.3274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:39:50.3274", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:39:50.4134", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:39:50.4134", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:39:50.4134", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:50.4134", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:39:50.4134", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:39:50.4134", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 20:39:50.4134", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:39:50.4134", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:50.4134", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-08 20:39:50.4134", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-08 20:39:50.4370", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:39:50.4370", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:39:50.4370", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:39:50.4370", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:39:50.4370", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:39:50.5233", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626577,\"createdOn\":\"2026-03-08T20:39:50.523Z\",\"updatedOn\":\"2026-03-08T20:39:50.523Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:39:50.5233", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:39:50.5233", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:39:50.5233", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:39:50.5233", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:39:50.5233", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:39:50.6198", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:39:50.6198", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:39:50.6198", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:50.6198", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:39:50.6198", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:39:50.6198", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 20:39:50.6198", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:39:50.6198", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:50.6198", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-08 20:39:50.6198", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-08 20:39:50.6371", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:39:50.6371", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:39:50.6371", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:39:50.6371", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:39:50.6371", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:39:50.7233", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626579,\"createdOn\":\"2026-03-08T20:39:50.723Z\",\"updatedOn\":\"2026-03-08T20:39:50.723Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:39:50.7233", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:39:50.7233", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:39:50.7233", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:39:50.7331", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:39:50.7331", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:39:50.8210", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:39:50.8210", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:39:50.8210", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:50.8210", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:39:50.8210", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:39:50.8210", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 20:39:50.8210", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:39:50.8210", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:50.8210", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-08 20:39:50.8210", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-08 20:39:50.8378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:39:50.8378", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:39:50.8378", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:39:50.8378", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:39:50.8378", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:39:50.9255", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626581,\"createdOn\":\"2026-03-08T20:39:50.924Z\",\"updatedOn\":\"2026-03-08T20:39:50.924Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:39:50.9255", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:39:50.9255", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:39:50.9255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:39:50.9464", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:39:50.9464", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:39:51.0342", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:39:51.0342", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:39:51.0342", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:51.0342", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:39:51.0342", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:39:51.0342", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 20:39:51.0404", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:39:51.0404", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:51.0404", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-08 20:39:51.0404", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-08 20:39:51.0690", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:39:51.0697", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:39:51.0697", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:39:51.0697", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:39:51.0697", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:39:51.1559", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626583,\"createdOn\":\"2026-03-08T20:39:51.155Z\",\"updatedOn\":\"2026-03-08T20:39:51.155Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:39:51.1559", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:39:51.1559", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:39:51.1559", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:39:51.1670", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:39:51.1670", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:39:51.2532", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:39:51.2532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:39:51.2532", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:51.2532", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:39:51.2532", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:39:51.2532", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 20:39:51.2585", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:39:51.2585", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:51.2585", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-08 20:39:51.2585", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-08 20:39:51.2585", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:39:51.2585", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:39:51.2585", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:39:51.2585", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:39:51.2585", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:39:51.3577", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626585,\"createdOn\":\"2026-03-08T20:39:51.356Z\",\"updatedOn\":\"2026-03-08T20:39:51.356Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:39:51.3577", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:39:51.3577", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:39:51.3577", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:39:51.3666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:39:51.3666", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:39:51.4546", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:39:51.4546", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:39:51.4546", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:51.4546", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:39:51.4546", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:39:51.4546", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 20:39:51.4546", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:39:51.4546", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:51.4546", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-08 20:39:51.4546", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-08 20:39:51.4708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:39:51.4708", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:39:51.4708", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:39:51.4708", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:39:51.4708", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:39:51.5584", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626587,\"createdOn\":\"2026-03-08T20:39:51.557Z\",\"updatedOn\":\"2026-03-08T20:39:51.557Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:39:51.5584", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:39:51.5584", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:39:51.5584", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:39:51.5708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:39:51.5708", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:39:51.6504", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:39:51.6504", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:39:51.6504", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:51.6504", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:39:51.6504", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:39:51.6504", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 20:39:51.6668", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:39:51.6668", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:51.6668", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-08 20:39:51.6668", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-08 20:39:51.6812", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:39:51.6812", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:39:51.6812", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:39:51.6812", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:39:51.6812", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:39:51.7727", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626589,\"createdOn\":\"2026-03-08T20:39:51.772Z\",\"updatedOn\":\"2026-03-08T20:39:51.772Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:39:51.7727", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:39:51.7727", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:39:51.7727", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:39:51.7727", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:39:51.7727", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:39:51.8820", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:39:51.8820", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:39:51.8820", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:51.8820", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:39:51.8844", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:39:51.8844", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 20:39:51.8844", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:39:51.8844", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:51.8844", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-08 20:39:51.8844", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-08 20:39:51.8999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:39:51.8999", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:39:51.8999", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:39:51.8999", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:39:51.8999", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:39:51.9953", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626591,\"createdOn\":\"2026-03-08T20:39:51.994Z\",\"updatedOn\":\"2026-03-08T20:39:51.994Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:39:51.9953", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:39:51.9953", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:39:51.9953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:39:52.0080", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:39:52.0080", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:39:52.0974", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:39:52.0974", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:39:52.0974", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:52.0974", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:39:52.0974", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:39:52.0974", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 20:39:52.1028", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:39:52.1028", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:52.1028", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-08 20:39:52.1028", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-08 20:39:52.1028", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:39:52.1028", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:39:52.1028", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:39:52.1028", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:39:52.1028", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:39:52.1983", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626593,\"createdOn\":\"2026-03-08T20:39:52.196Z\",\"updatedOn\":\"2026-03-08T20:39:52.196Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:39:52.1983", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:39:52.1983", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:39:52.1983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:39:52.2124", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:39:52.2124", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:39:52.2995", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:39:52.2995", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:39:52.2995", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:52.2995", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:39:52.3040", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:39:52.3040", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 20:39:52.3200", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:39:52.3200", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:52.3200", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-08 20:39:52.3200", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-08 20:39:52.3200", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:39:52.3200", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:39:52.3200", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:39:52.3200", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:39:52.3200", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:39:52.4205", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626595,\"createdOn\":\"2026-03-08T20:39:52.419Z\",\"updatedOn\":\"2026-03-08T20:39:52.419Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:39:52.4205", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:39:52.4205", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:39:52.4205", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:39:52.4289", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:39:52.4289", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:39:52.5162", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:39:52.5162", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:39:52.5162", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:52.5162", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:39:52.5162", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:39:52.5162", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 20:39:52.5260", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:39:52.5260", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:52.5260", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-08 20:39:52.5260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-08 20:39:52.5260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:39:52.5260", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:39:52.5260", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:39:52.5260", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:39:52.5260", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:39:52.6243", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626597,\"createdOn\":\"2026-03-08T20:39:52.623Z\",\"updatedOn\":\"2026-03-08T20:39:52.623Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:39:52.6243", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:39:52.6243", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:39:52.6243", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:39:52.6384", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:39:52.6384", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:39:52.7254", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:39:52.7254", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:39:52.7265", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:52.7265", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:39:52.7265", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:39:52.7265", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 20:39:52.7265", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:39:52.7265", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:52.7265", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-08 20:39:52.7265", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-08 20:39:52.7442", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:39:52.7442", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:39:52.7442", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:39:52.7442", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:39:52.7442", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:39:52.8328", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626599,\"createdOn\":\"2026-03-08T20:39:52.830Z\",\"updatedOn\":\"2026-03-08T20:39:52.830Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:39:52.8328", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:39:52.8328", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:39:52.8328", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:39:52.8435", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:39:52.8435", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:39:52.9315", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:39:52.9315", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:39:52.9315", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:52.9315", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:39:52.9315", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:39:52.9315", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 20:39:52.9315", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:39:52.9315", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:52.9315", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-08 20:39:52.9315", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-08 20:39:52.9491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:39:52.9491", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:39:52.9491", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:39:52.9491", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:39:52.9491", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:39:53.0374", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626601,\"createdOn\":\"2026-03-08T20:39:53.036Z\",\"updatedOn\":\"2026-03-08T20:39:53.036Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:39:53.0385", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:39:53.0385", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:39:53.0385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:39:53.0547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:39:53.0547", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:39:53.1383", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:39:53.1383", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:39:53.1383", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:53.1383", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:39:53.1383", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:39:53.1383", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 20:39:53.1383", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:39:53.1383", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:53.1383", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-08 20:39:53.1479", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-08 20:39:53.1479", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:39:53.1479", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:39:53.1479", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:39:53.1479", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:39:53.1479", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:39:53.2434", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626603,\"createdOn\":\"2026-03-08T20:39:53.243Z\",\"updatedOn\":\"2026-03-08T20:39:53.243Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:39:53.2434", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:39:53.2434", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:39:53.2434", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:39:53.2612", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:39:53.2612", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:39:53.3486", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:39:53.3486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:39:53.3486", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:39:53.3486", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:40:04.1747", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:40:04.1747", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 20:40:04.1804", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:40:04.1804", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 20:40:04.1804", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 20:40:04.1804", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:40:04.1804", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:40:04.1804", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:40:04.1804", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:40:04.1804", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:40:04.1804", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:40:04.1804", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:40:04.1804", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 20:40:04.1804", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 20:40:04.1804", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 20:40:04.1978", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:40:04.7192", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:40:04.7192", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 20:40:04.7192", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 20:40:04.7369", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:40:05.2955", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:40:05.2955", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 20:40:05.2955", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 20:40:05.3100", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:40:05.9069", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:40:05.9069", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:40:05.9069", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:40:05.9069", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:40:05.9069", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:40:05.9069", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:40:05.9069", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 20:40:05.9069", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 20:40:05.9149", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 20:40:05.9149", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 20:40:05.9149", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:40:05.9149", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:43:04.1748", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:43:04.1748", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 20:43:04.1791", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:43:04.1791", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 20:43:04.1791", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 20:43:04.1791", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:43:04.1791", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:43:04.1791", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:43:04.1791", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:43:04.1791", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:43:04.1791", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:43:04.1791", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:43:04.1791", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 20:43:04.1791", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 20:43:04.1791", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 20:43:04.1974", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:43:04.7123", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:43:04.7123", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 20:43:04.7123", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 20:43:04.7285", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:43:05.2700", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:43:05.2700", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 20:43:05.2700", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 20:43:05.2871", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:43:05.8937", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:43:05.8961", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:43:05.8961", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:43:05.8961", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:43:05.8961", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:43:05.8961", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:43:05.8961", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 20:43:05.8961", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 20:43:05.8961", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 20:43:05.8961", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 20:43:05.8961", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:43:05.8961", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:46:04.1528", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:46:04.1528", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 20:46:04.1581", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:46:04.1581", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 20:46:04.1581", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 20:46:04.1581", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:46:04.1581", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:46:04.1581", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:46:04.1581", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:46:04.1581", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:46:04.1581", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:46:04.1581", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:46:04.1581", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 20:46:04.1581", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 20:46:04.1581", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 20:46:04.1723", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:46:04.6895", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:46:04.6895", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 20:46:04.6895", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 20:46:04.7066", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:46:05.2429", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:46:05.2429", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 20:46:05.2429", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 20:46:05.2574", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:46:05.8652", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:46:05.8652", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:46:05.8652", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:46:05.8652", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:46:05.8652", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:46:05.8652", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:46:05.8652", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 20:46:05.8652", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 20:46:05.8652", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 20:46:05.8652", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 20:46:05.8766", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:46:05.8766", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:49:04.1612", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:49:04.1612", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 20:49:04.1612", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:49:04.1612", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 20:49:04.1612", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 20:49:04.1612", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:49:04.1612", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:49:04.1693", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:49:04.1693", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:49:04.1693", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:49:04.1693", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:49:04.1693", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:49:04.1693", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 20:49:04.1693", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 20:49:04.1693", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 20:49:04.1693", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:49:04.7004", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:49:04.7004", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 20:49:04.7004", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 20:49:04.7163", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:49:05.2626", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:49:05.2653", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 20:49:05.2653", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 20:49:05.2843", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:49:05.8987", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:49:05.8987", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:49:05.8987", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:49:05.8987", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:49:05.8987", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:49:05.8987", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:49:05.9033", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 20:49:05.9033", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 20:49:05.9033", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 20:49:05.9033", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 20:49:05.9033", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:49:05.9033", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:52:04.2219", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:52:04.2219", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 20:52:04.2301", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:52:04.2301", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 20:52:04.2301", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 20:52:04.2301", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:52:04.2301", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:52:04.2301", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:52:04.2301", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:52:04.2301", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:52:04.2301", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:52:04.2301", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:52:04.2301", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 20:52:04.2301", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 20:52:04.2301", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 20:52:04.2553", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:52:04.7877", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:52:04.7877", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 20:52:04.7909", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 20:52:04.7909", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:52:05.3642", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:52:05.3693", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 20:52:05.3693", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 20:52:05.3693", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:52:05.9536", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:52:05.9536", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:52:05.9536", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:52:05.9536", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:52:05.9536", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:52:05.9536", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:52:05.9536", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 20:52:05.9536", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 20:52:05.9536", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 20:52:05.9638", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 20:52:05.9638", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:52:05.9638", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:54:49.1843", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:54:49.1843", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 20:54:49.1843", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:54:49.1843", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:49.1843", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00002#" } { "timestamp": "2026-03-08 20:54:49.1843", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00002" } { "timestamp": "2026-03-08 20:54:49.2113", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:54:49.2113", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:54:49.2113", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:54:49.2113", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:54:49.2113", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:54:49.3432", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> dhruv pahadia\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626605,\"createdOn\":\"2026-03-08T20:54:49.341Z\",\"updatedOn\":\"2026-03-08T20:54:49.341Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:54:49.3432", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:54:49.3432", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:54:49.3432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:54:49.3506", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:54:49.3506", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"dhruv pahadia\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:54:49.4385", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:54:49.4385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:54:49.4385", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:49.4385", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:54:49.4385", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:54:49.4385", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22103\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00287\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:54:49.4385", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:54:49.4385", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:49.4385", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00287#" } { "timestamp": "2026-03-08 20:54:49.4385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00287" } { "timestamp": "2026-03-08 20:54:49.4524", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 20:54:49.4524", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:54:49.4524", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:54:49.4524", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:54:49.4524", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:54:49.5416", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00287\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00287\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626607,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T20:54:49.546Z\",\"updatedOn\":\"2026-03-08T20:54:49.546Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:54:49.5416", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:54:49.5416", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:54:49.5416", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 20:54:49.5637", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 20:54:49.5637", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00287\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:54:49.6491", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:54:49.6491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 20:54:49.6491", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:49.6491", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:54:49.6491", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:54:49.6491", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21339\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00111\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:54:49.6491", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:54:49.6491", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:49.6491", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00111#" } { "timestamp": "2026-03-08 20:54:49.6491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00111" } { "timestamp": "2026-03-08 20:54:49.6661", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:54:49.6661", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:54:49.6661", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:54:49.6661", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:54:49.6661", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:54:49.7498", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00111\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00111\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626609,\"createdOn\":\"2026-03-08T20:54:49.755Z\",\"updatedOn\":\"2026-03-08T20:54:49.755Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:54:49.7498", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:54:49.7580", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:54:49.7580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:54:49.7580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:54:49.7580", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00111\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:54:49.8696", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:54:49.8696", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:54:49.8696", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:49.8696", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:54:49.8696", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:54:49.8696", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21334\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00107\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:54:49.8696", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:54:49.8817", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:49.8817", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00107#" } { "timestamp": "2026-03-08 20:54:49.8817", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00107" } { "timestamp": "2026-03-08 20:54:49.8817", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 20:54:49.8817", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:54:49.8817", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:54:49.8817", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:54:49.8817", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:54:49.9805", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00107\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00107\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626611,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T20:54:49.979Z\",\"updatedOn\":\"2026-03-08T20:54:49.979Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:54:49.9805", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:54:49.9805", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:54:49.9805", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 20:54:49.9925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 20:54:49.9925", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00107\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:54:50.0796", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:54:50.0796", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 20:54:50.0796", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:50.0796", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:54:50.0796", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:54:50.0796", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21321\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00099\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:54:50.0873", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:54:50.0873", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:50.0873", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00099#" } { "timestamp": "2026-03-08 20:54:50.0873", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00099" } { "timestamp": "2026-03-08 20:54:50.0873", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:54:50.0873", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:54:50.0873", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:54:50.0873", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:54:50.0873", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:54:50.1820", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00099\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00099\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626613,\"createdOn\":\"2026-03-08T20:54:50.182Z\",\"updatedOn\":\"2026-03-08T20:54:50.182Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:54:50.1820", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:54:50.1820", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:54:50.1820", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:54:50.1955", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:54:50.1955", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00099\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:54:50.2829", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:54:50.2829", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:54:50.2829", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:50.2829", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:54:50.2829", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:54:50.2829", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21203\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:54:50.2931", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:54:50.2931", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:50.2931", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00030#" } { "timestamp": "2026-03-08 20:54:50.2931", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00030" } { "timestamp": "2026-03-08 20:54:50.3080", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:54:50.3080", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:54:50.3080", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:54:50.3080", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:54:50.3080", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:54:50.3940", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626615,\"createdOn\":\"2026-03-08T20:54:50.394Z\",\"updatedOn\":\"2026-03-08T20:54:50.394Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:54:50.3940", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:54:50.3940", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:54:50.3940", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:54:50.4050", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:54:50.4050", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:54:50.4920", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:54:50.4920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:54:50.4920", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:50.4920", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:54:50.4920", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:54:50.4920", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21199\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:54:50.4920", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:54:50.4920", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:50.4920", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00046#" } { "timestamp": "2026-03-08 20:54:50.4920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00046" } { "timestamp": "2026-03-08 20:54:50.5220", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:54:50.5226", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:54:50.5226", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:54:50.5226", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:54:50.5226", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:54:50.6093", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00046\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00046\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626617,\"createdOn\":\"2026-03-08T20:54:50.609Z\",\"updatedOn\":\"2026-03-08T20:54:50.609Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:54:50.6093", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:54:50.6093", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:54:50.6093", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:54:50.6205", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:54:50.6205", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00046\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:54:50.7086", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:54:50.7086", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:54:50.7086", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:50.7086", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:54:50.7086", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:54:50.7086", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:54:50.7133", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:54:50.7133", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:50.7133", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00031#" } { "timestamp": "2026-03-08 20:54:50.7133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00031" } { "timestamp": "2026-03-08 20:54:50.7133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:54:50.7133", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:54:50.7133", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:54:50.7133", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:54:50.7133", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:54:50.8125", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00031\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626619,\"createdOn\":\"2026-03-08T20:54:50.811Z\",\"updatedOn\":\"2026-03-08T20:54:50.811Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:54:50.8125", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:54:50.8125", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:54:50.8125", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:54:50.8213", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:54:50.8213", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00031\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:54:50.9076", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:54:50.9076", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:54:50.9076", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:50.9076", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:54:50.9076", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:54:50.9076", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21168\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:54:50.9144", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:54:50.9144", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:50.9144", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00030#" } { "timestamp": "2026-03-08 20:54:50.9144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00030" } { "timestamp": "2026-03-08 20:54:50.9144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:54:50.9144", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:54:50.9144", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:54:50.9144", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:54:50.9144", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:54:51.0137", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626621,\"createdOn\":\"2026-03-08T20:54:51.013Z\",\"updatedOn\":\"2026-03-08T20:54:51.013Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:54:51.0137", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:54:51.0137", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:54:51.0137", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:54:51.0250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:54:51.0250", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:54:51.1121", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:54:51.1121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:54:51.1121", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:51.1121", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:54:51.1121", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:54:51.1121", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:54:51.1170", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:54:51.1170", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:51.1170", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00029#" } { "timestamp": "2026-03-08 20:54:51.1170", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00029" } { "timestamp": "2026-03-08 20:54:51.1170", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:54:51.1170", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:54:51.1170", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:54:51.1170", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:54:51.1170", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:54:51.2148", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626623,\"createdOn\":\"2026-03-08T20:54:51.214Z\",\"updatedOn\":\"2026-03-08T20:54:51.214Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:54:51.2148", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:54:51.2148", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:54:51.2148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:54:51.2254", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:54:51.2254", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:54:51.3128", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:54:51.3128", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:54:51.3128", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:51.3128", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:54:51.3128", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:54:51.3128", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00018\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:54:51.3128", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:54:51.3128", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:51.3128", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00018#" } { "timestamp": "2026-03-08 20:54:51.3128", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00018" } { "timestamp": "2026-03-08 20:54:51.3267", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:54:51.3267", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:54:51.3267", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:54:51.3267", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:54:51.3267", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:54:51.4142", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00018\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00018\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626625,\"createdOn\":\"2026-03-08T20:54:51.413Z\",\"updatedOn\":\"2026-03-08T20:54:51.413Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:54:51.4142", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:54:51.4142", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:54:51.4142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:54:51.4142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:54:51.4142", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00018\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:54:51.5098", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:54:51.5098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:54:51.5098", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:51.5098", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:54:51.5098", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:54:51.5098", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:54:51.5098", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:54:51.5098", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:51.5098", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00017#" } { "timestamp": "2026-03-08 20:54:51.5098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00017" } { "timestamp": "2026-03-08 20:54:51.5256", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 20:54:51.5256", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:54:51.5256", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:54:51.5256", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:54:51.5256", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:54:51.6140", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626627,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T20:54:51.612Z\",\"updatedOn\":\"2026-03-08T20:54:51.612Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:54:51.6140", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:54:51.6140", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:54:51.6140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 20:54:51.6243", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 20:54:51.6243", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:54:51.7117", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:54:51.7117", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 20:54:51.7117", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:51.7117", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:54:51.7117", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:54:51.7117", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19099\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00047\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 20:54:51.7117", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:54:51.7117", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:51.7117", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00047#" } { "timestamp": "2026-03-08 20:54:51.7117", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00047" } { "timestamp": "2026-03-08 20:54:51.7275", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 20:54:51.7275", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:54:51.7275", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:54:51.7275", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:54:51.7275", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:54:51.8150", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00047\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00047\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626629,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T20:54:51.814Z\",\"updatedOn\":\"2026-03-08T20:54:51.814Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:54:51.8150", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:54:51.8150", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:54:51.8150", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 20:54:51.8269", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 20:54:51.8269", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00047\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:54:51.9131", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:54:51.9131", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 20:54:51.9131", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:51.9131", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:54:51.9131", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:54:51.9131", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 20:54:51.9131", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:54:51.9131", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:51.9131", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-08 20:54:51.9131", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-08 20:54:51.9306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 20:54:51.9306", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 20:54:51.9306", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 20:54:51.9306", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 20:54:51.9306", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 20:54:52.0211", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626631,\"createdOn\":\"2026-03-08T20:54:52.021Z\",\"updatedOn\":\"2026-03-08T20:54:52.021Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 20:54:52.0211", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 20:54:52.0211", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 20:54:52.0211", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 20:54:52.0350", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 20:54:52.0350", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 20:54:52.1172", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 20:54:52.1172", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 20:54:52.1172", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 20:54:52.1172", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:55:04.1593", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:55:04.1593", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 20:55:04.1645", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:55:04.1645", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 20:55:04.1645", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 20:55:04.1645", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:55:04.1645", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:55:04.1645", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:55:04.1645", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:55:04.1645", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:55:04.1645", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:55:04.1645", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:55:04.1645", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 20:55:04.1645", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 20:55:04.1645", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 20:55:04.1828", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:55:04.7002", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:55:04.7002", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 20:55:04.7002", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 20:55:04.7144", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:55:05.2827", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:55:05.2827", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 20:55:05.2889", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 20:55:05.2889", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:55:05.9167", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:55:05.9167", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:55:05.9167", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:55:05.9167", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:55:05.9167", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:55:05.9167", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:55:05.9167", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 20:55:05.9167", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 20:55:05.9167", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 20:55:05.9167", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 20:55:05.9167", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:55:05.9167", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 20:58:04.1817", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 20:58:04.1817", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 20:58:04.1817", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 20:58:04.1817", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 20:58:04.1817", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 20:58:04.1817", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:58:04.1817", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:58:04.1817", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:58:04.1817", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:58:04.1817", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:58:04.1817", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:58:04.1817", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 20:58:04.1817", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 20:58:04.1928", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 20:58:04.1928", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 20:58:04.2065", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:58:04.7441", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:58:04.7441", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 20:58:04.7578", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 20:58:04.7735", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:58:05.3571", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:58:05.3686", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 20:58:05.3686", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 20:58:05.3854", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 20:58:06.0171", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 20:58:06.0192", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 20:58:06.0192", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:58:06.0192", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 20:58:06.0192", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 20:58:06.0192", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 20:58:06.0192", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 20:58:06.0192", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 20:58:06.0192", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 20:58:06.0192", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 20:58:06.0192", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 20:58:06.0192", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:01:04.1612", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:01:04.1612", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 21:01:04.1612", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:01:04.1612", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 21:01:04.1612", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 21:01:04.1612", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:01:04.1612", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:01:04.1612", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:01:04.1612", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:01:04.1612", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:01:04.1612", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:01:04.1612", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:01:04.1612", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 21:01:04.1612", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 21:01:04.1612", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 21:01:04.1854", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:01:04.6998", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:01:04.6998", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 21:01:04.7036", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 21:01:04.7036", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:01:05.2565", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:01:05.2565", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 21:01:05.2565", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 21:01:05.2754", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:01:05.8963", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:01:05.8963", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:01:05.8963", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:01:05.8963", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:01:05.8963", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:01:05.8963", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:01:05.8963", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 21:01:05.8963", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 21:01:05.9062", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 21:01:05.9062", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 21:01:05.9062", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:01:05.9062", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:04:04.1737", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:04:04.1737", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 21:04:04.1737", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:04:04.1737", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 21:04:04.1737", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 21:04:04.1737", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:04:04.1737", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:04:04.1737", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:04:04.1737", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:04:04.1737", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:04:04.1737", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:04:04.1846", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:04:04.1846", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 21:04:04.1846", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 21:04:04.1846", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 21:04:04.2039", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:04:04.7248", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:04:04.7248", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 21:04:04.7248", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 21:04:04.7429", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:04:05.2840", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:04:05.2840", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 21:04:05.2840", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 21:04:05.2968", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:04:05.8529", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:04:05.8529", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:04:05.8566", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:04:05.8566", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:04:05.8566", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:04:05.8566", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:04:05.8566", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 21:04:05.8566", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 21:04:05.8566", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 21:04:05.8566", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 21:04:05.8566", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:04:05.8566", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:07:04.2301", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:07:04.2301", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 21:07:04.2301", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:07:04.2301", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 21:07:04.2301", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 21:07:04.2301", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:07:04.2301", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:07:04.2301", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:07:04.2301", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:07:04.2301", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:07:04.2301", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:07:04.2301", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:07:04.2301", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 21:07:04.2301", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 21:07:04.2448", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 21:07:04.2448", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:07:04.7778", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:07:04.7778", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 21:07:04.7778", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 21:07:04.7918", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:07:05.3309", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:07:05.3309", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 21:07:05.3376", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 21:07:05.3376", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:07:05.9470", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:07:05.9470", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:07:05.9470", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:07:05.9470", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:07:05.9470", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:07:05.9470", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:07:05.9470", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 21:07:05.9470", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 21:07:05.9470", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 21:07:05.9470", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 21:07:05.9470", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:07:05.9470", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:09:49.2055", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:09:49.2055", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19092\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 21:09:49.2116", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:09:49.2116", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:09:49.2116", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00001#" } { "timestamp": "2026-03-08 21:09:49.2116", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00001" } { "timestamp": "2026-03-08 21:09:49.2116", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:09:49.2116", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:09:49.2116", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:09:49.2116", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:09:49.2116", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:09:49.3554", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tick-cat-without-checklist\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626633,\"createdOn\":\"2026-03-08T21:09:49.353Z\",\"updatedOn\":\"2026-03-08T21:09:49.353Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:09:49.3554", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:09:49.3554", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:09:49.3554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:09:49.3554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:09:49.3554", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tick-cat-without-checklist\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:09:49.4516", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:09:49.4516", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:09:49.4516", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:09:49.4516", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:09:49.4516", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:09:49.4516", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19108\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 21:09:49.4516", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:09:49.4516", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:09:49.4516", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00004#" } { "timestamp": "2026-03-08 21:09:49.4516", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00004" } { "timestamp": "2026-03-08 21:09:49.4662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:09:49.4662", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:09:49.4662", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:09:49.4662", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:09:49.4662", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:09:49.5551", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00004\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626635,\"createdOn\":\"2026-03-08T21:09:49.554Z\",\"updatedOn\":\"2026-03-08T21:09:49.554Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:09:49.5551", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:09:49.5551", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:09:49.5551", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:09:49.5703", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:09:49.5703", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00004\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:09:49.6558", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:09:49.6558", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:09:49.6558", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:09:49.6558", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:09:49.6558", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:09:49.6558", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19110\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 21:09:49.6686", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:09:49.6686", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:09:49.6686", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00006#" } { "timestamp": "2026-03-08 21:09:49.6686", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00006" } { "timestamp": "2026-03-08 21:09:49.6686", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:09:49.6686", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:09:49.6686", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:09:49.6686", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:09:49.6686", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:09:49.7735", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626637,\"createdOn\":\"2026-03-08T21:09:49.772Z\",\"updatedOn\":\"2026-03-08T21:09:49.772Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:09:49.7735", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:09:49.7735", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:09:49.7735", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:09:49.7735", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:09:49.7735", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:09:49.8719", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:09:49.8719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:09:49.8719", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:09:49.8719", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:09:49.8719", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:09:49.8719", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 21:09:49.8719", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:09:49.8719", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:09:49.8719", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00007#" } { "timestamp": "2026-03-08 21:09:49.8719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00007" } { "timestamp": "2026-03-08 21:09:49.8906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:09:49.8906", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:09:49.8906", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:09:49.8906", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:09:49.8906", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:09:49.9796", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626639,\"createdOn\":\"2026-03-08T21:09:49.978Z\",\"updatedOn\":\"2026-03-08T21:09:49.978Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:09:49.9796", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:09:49.9796", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:09:49.9796", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:09:49.9796", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:09:49.9796", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:09:50.0760", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:09:50.0760", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:09:50.0760", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:09:50.0760", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:09:50.0760", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:09:50.0760", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21204\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 21:09:50.0760", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:09:50.0760", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:09:50.0760", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00048#" } { "timestamp": "2026-03-08 21:09:50.0760", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00048" } { "timestamp": "2026-03-08 21:09:50.0909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:09:50.0909", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:09:50.0909", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:09:50.0909", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:09:50.0909", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:09:50.1800", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626641,\"createdOn\":\"2026-03-08T21:09:50.178Z\",\"updatedOn\":\"2026-03-08T21:09:50.178Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:09:50.1800", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:09:50.1800", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:09:50.1800", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:09:50.1800", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:09:50.1800", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:09:50.2773", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:09:50.2773", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:09:50.2773", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:09:50.2773", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:09:50.2773", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:09:50.2773", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00289\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 21:09:50.2773", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:09:50.2773", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:09:50.2773", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00289#" } { "timestamp": "2026-03-08 21:09:50.2773", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00289" } { "timestamp": "2026-03-08 21:09:50.2913", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:09:50.2913", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:09:50.2913", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:09:50.2913", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:09:50.2913", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:09:50.3808", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00289\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00289\\n
\\n Description:<\/b> ubernnvuebvejvbejkneve\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626643,\"createdOn\":\"2026-03-08T21:09:50.379Z\",\"updatedOn\":\"2026-03-08T21:09:50.379Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:09:50.3808", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:09:50.3815", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:09:50.3815", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:09:50.3815", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:09:50.3815", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00289\"},{\"type\":\"text\",\"text\":\"ubernnvuebvejvbejkneve\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:09:50.4793", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:09:50.4793", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:09:50.4793", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:09:50.4793", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:09:50.4793", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:09:50.4793", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21927\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00243\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:09:50.4793", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:09:50.4793", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:09:50.4793", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00243#" } { "timestamp": "2026-03-08 21:09:50.4793", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00243" } { "timestamp": "2026-03-08 21:09:50.4939", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:09:50.4939", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:09:50.4939", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:09:50.4939", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:09:50.4939", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:09:50.5847", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00243\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00243\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626645,\"createdOn\":\"2026-03-08T21:09:50.584Z\",\"updatedOn\":\"2026-03-08T21:09:50.584Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:09:50.5847", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:09:50.5847", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:09:50.5847", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:09:50.5847", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:09:50.5847", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00243\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:09:50.6798", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:09:50.6798", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:09:50.6798", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:09:50.6798", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:10:04.2541", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:10:04.2541", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 21:10:04.2605", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:10:04.2605", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 21:10:04.2605", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 21:10:04.2605", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:10:04.2605", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:10:04.2605", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:10:04.2605", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:10:04.2605", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:10:04.2605", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:10:04.2605", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:10:04.2605", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 21:10:04.2605", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 21:10:04.2605", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 21:10:04.2749", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:10:04.7926", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:10:04.7926", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 21:10:04.7926", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 21:10:04.8103", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:10:05.3774", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:10:05.3774", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 21:10:05.3821", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 21:10:05.3821", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:10:05.9697", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:10:05.9697", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:10:05.9697", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:10:05.9697", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:10:05.9697", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:10:05.9697", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:10:05.9697", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 21:10:05.9697", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 21:10:05.9760", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 21:10:05.9760", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 21:10:05.9760", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:10:05.9760", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:13:04.2308", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:13:04.2308", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 21:13:04.2308", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:13:04.2372", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 21:13:04.2372", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 21:13:04.2372", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:13:04.2372", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:13:04.2372", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:13:04.2372", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:13:04.2372", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:13:04.2372", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:13:04.2372", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:13:04.2372", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 21:13:04.2372", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 21:13:04.2372", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 21:13:04.2372", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:13:04.7516", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:13:04.7537", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 21:13:04.7537", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 21:13:04.7537", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:13:05.3071", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:13:05.3071", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 21:13:05.3171", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 21:13:05.3171", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:13:05.9178", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:13:05.9178", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:13:05.9178", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:13:05.9178", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:13:05.9178", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:13:05.9178", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:13:05.9178", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 21:13:05.9178", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 21:13:05.9178", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 21:13:05.9258", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 21:13:05.9258", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:13:05.9258", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:16:04.1618", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:16:04.1618", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 21:16:04.1618", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:16:04.1618", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 21:16:04.1618", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 21:16:04.1618", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:16:04.1618", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:16:04.1618", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:16:04.1618", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:16:04.1618", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:16:04.1618", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:16:04.1618", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:16:04.1618", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 21:16:04.1725", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 21:16:04.1725", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 21:16:04.1958", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:16:04.7374", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:16:04.7374", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 21:16:04.7374", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 21:16:04.7546", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:16:05.3017", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:16:05.3017", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 21:16:05.3017", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 21:16:05.3201", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:16:05.9062", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:16:05.9062", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:16:05.9062", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:16:05.9062", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:16:05.9062", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:16:05.9062", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:16:05.9062", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 21:16:05.9062", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 21:16:05.9062", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 21:16:05.9062", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 21:16:05.9062", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:16:05.9062", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:19:04.1924", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:19:04.1924", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 21:19:04.2033", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:19:04.2033", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 21:19:04.2033", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 21:19:04.2033", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:19:04.2033", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:19:04.2033", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:19:04.2033", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:19:04.2033", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:19:04.2033", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:19:04.2033", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:19:04.2033", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 21:19:04.2033", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 21:19:04.2033", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 21:19:04.2219", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:19:04.7358", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:19:04.7358", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 21:19:04.7358", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 21:19:04.7500", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:19:05.3006", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:19:05.3006", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 21:19:05.3006", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 21:19:05.3175", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:19:05.9417", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:19:05.9417", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:19:05.9417", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:19:05.9417", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:19:05.9417", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:19:05.9417", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:19:05.9417", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 21:19:05.9417", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 21:19:05.9417", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 21:19:05.9506", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 21:19:05.9506", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:19:05.9506", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:22:04.2236", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:22:04.2236", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 21:22:04.2322", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:22:04.2322", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 21:22:04.2322", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 21:22:04.2322", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:22:04.2322", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:22:04.2322", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:22:04.2322", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:22:04.2322", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:22:04.2322", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:22:04.2322", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:22:04.2322", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 21:22:04.2322", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 21:22:04.2322", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 21:22:04.2505", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:22:04.7739", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:22:04.7755", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 21:22:04.7755", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 21:22:04.7902", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:22:05.3465", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:22:05.3465", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 21:22:05.3465", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 21:22:05.3580", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:22:05.9546", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:22:05.9546", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:22:05.9546", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:22:05.9546", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:22:05.9546", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:22:05.9546", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:22:05.9546", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 21:22:05.9546", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 21:22:05.9642", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 21:22:05.9642", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 21:22:05.9642", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:22:05.9642", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:24:49.3248", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:24:49.3248", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21978\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:24:49.3248", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:24:49.3248", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:24:49.3248", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00020#" } { "timestamp": "2026-03-08 21:24:49.3248", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00020" } { "timestamp": "2026-03-08 21:24:49.3400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:24:49.3400", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:24:49.3400", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:24:49.3400", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:24:49.3400", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:24:49.4731", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00020\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626647,\"createdOn\":\"2026-03-08T21:24:49.474Z\",\"updatedOn\":\"2026-03-08T21:24:49.474Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:24:49.4731", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:24:49.4731", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:24:49.4731", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:24:49.4851", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:24:49.4851", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00020\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:24:49.5780", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:24:49.5780", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:24:49.5780", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:24:49.5780", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:25:04.1681", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:25:04.1681", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 21:25:04.1681", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:25:04.1681", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 21:25:04.1681", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 21:25:04.1681", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:25:04.1681", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:25:04.1681", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:25:04.1681", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:25:04.1681", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:25:04.1681", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:25:04.1681", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:25:04.1681", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 21:25:04.1681", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 21:25:04.1784", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 21:25:04.1784", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:25:04.7087", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:25:04.7087", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 21:25:04.7087", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 21:25:04.7264", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:25:05.2695", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:25:05.2723", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 21:25:05.2723", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 21:25:05.2953", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:25:05.8957", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:25:05.8997", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:25:05.8997", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:25:05.8997", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:25:05.8997", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:25:05.8997", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:25:05.8997", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 21:25:05.8997", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 21:25:05.8997", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 21:25:05.8997", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 21:25:05.8997", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:25:05.8997", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:28:04.1992", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:28:04.1992", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 21:28:04.2089", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:28:04.2089", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 21:28:04.2089", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 21:28:04.2089", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:28:04.2089", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:28:04.2089", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:28:04.2089", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:28:04.2089", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:28:04.2089", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:28:04.2089", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:28:04.2089", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 21:28:04.2089", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 21:28:04.2089", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 21:28:04.2254", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:28:04.7423", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:28:04.7423", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 21:28:04.7423", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 21:28:04.7638", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:28:05.3283", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:28:05.3307", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 21:28:05.3307", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 21:28:05.3307", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:28:05.9821", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:28:05.9821", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:28:05.9821", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:28:05.9821", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:28:05.9821", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:28:05.9821", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:28:05.9821", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 21:28:05.9821", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 21:28:05.9891", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 21:28:05.9891", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 21:28:05.9891", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:28:05.9891", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:31:04.1667", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:31:04.1667", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 21:31:04.1719", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:31:04.1719", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 21:31:04.1719", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 21:31:04.1719", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:31:04.1719", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:31:04.1719", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:31:04.1719", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:31:04.1719", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:31:04.1719", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:31:04.1719", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:31:04.1719", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 21:31:04.1719", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 21:31:04.1719", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 21:31:04.1719", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:31:04.7060", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:31:04.7060", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 21:31:04.7060", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 21:31:04.7250", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:31:05.2830", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:31:05.2830", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 21:31:05.2830", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 21:31:05.2976", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:31:05.9287", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:31:05.9287", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:31:05.9287", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:31:05.9287", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:31:05.9287", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:31:05.9287", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:31:05.9287", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 21:31:05.9287", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 21:31:05.9287", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 21:31:05.9287", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 21:31:05.9376", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:31:05.9376", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:34:04.1618", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:34:04.1618", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 21:34:04.1675", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:34:04.1675", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 21:34:04.1675", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 21:34:04.1675", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:34:04.1675", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:34:04.1675", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:34:04.1675", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:34:04.1675", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:34:04.1675", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:34:04.1675", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:34:04.1675", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 21:34:04.1675", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 21:34:04.1675", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 21:34:04.1859", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:34:04.6997", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:34:04.6997", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 21:34:04.6997", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 21:34:04.7141", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:34:05.2790", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:34:05.2790", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 21:34:05.2790", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 21:34:05.2933", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:34:05.9206", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:34:05.9206", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:34:05.9206", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:34:05.9206", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:34:05.9206", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:34:05.9206", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:34:05.9206", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 21:34:05.9206", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 21:34:05.9206", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 21:34:05.9206", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 21:34:05.9206", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:34:05.9206", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:37:04.2247", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:37:04.2247", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 21:37:04.2285", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:37:04.2285", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 21:37:04.2285", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 21:37:04.2285", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:37:04.2285", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:37:04.2285", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:37:04.2285", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:37:04.2285", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:37:04.2285", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:37:04.2285", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:37:04.2285", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 21:37:04.2285", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 21:37:04.2285", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 21:37:04.2458", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:37:04.7696", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:37:04.7696", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 21:37:04.7696", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 21:37:04.7842", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:37:05.3418", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:37:05.3418", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 21:37:05.3418", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 21:37:05.3547", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:37:05.9218", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:37:05.9218", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:37:05.9218", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:37:05.9218", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:37:05.9218", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:37:05.9218", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:37:05.9218", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 21:37:05.9218", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 21:37:05.9218", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 21:37:05.9296", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 21:37:05.9296", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:37:05.9296", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:49.1989", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:49.1989", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22143\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00070\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 21:39:49.1989", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:49.1989", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:49.1989", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00070#" } { "timestamp": "2026-03-08 21:39:49.1989", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00070" } { "timestamp": "2026-03-08 21:39:49.2159", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 21:39:49.2159", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:49.2159", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:49.2159", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:49.2159", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:49.3481", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00070\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00070\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626649,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T21:39:49.347Z\",\"updatedOn\":\"2026-03-08T21:39:49.347Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:49.3481", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:49.3486", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:49.3486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 21:39:49.3486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 21:39:49.3486", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00070\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:49.4516", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:49.4516", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 21:39:49.4516", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:49.4516", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:49.4516", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:49.4516", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 21:39:49.4516", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:49.4516", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:49.4516", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-08 21:39:49.4516", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-08 21:39:49.4651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 21:39:49.4651", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:49.4651", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:49.4651", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:49.4651", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:49.5528", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626651,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T21:39:49.552Z\",\"updatedOn\":\"2026-03-08T21:39:49.552Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:49.5528", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:49.5528", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:49.5528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 21:39:49.5528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 21:39:49.5528", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:49.6498", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:49.6498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 21:39:49.6498", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:49.6498", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:49.6498", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:49.6498", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 21:39:49.6498", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:49.6498", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:49.6498", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00021#" } { "timestamp": "2026-03-08 21:39:49.6498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00021" } { "timestamp": "2026-03-08 21:39:49.6685", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:49.6685", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:49.6685", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:49.6685", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:49.6685", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:49.7574", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626653,\"createdOn\":\"2026-03-08T21:39:49.757Z\",\"updatedOn\":\"2026-03-08T21:39:49.757Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:49.7574", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:49.7574", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:49.7574", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:49.7574", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:49.7574", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:49.8583", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:49.8583", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:49.8583", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:49.8583", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:49.8583", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:49.8583", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22173\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00297\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 21:39:49.8683", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:49.8683", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:49.8683", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00297#" } { "timestamp": "2026-03-08 21:39:49.8683", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00297" } { "timestamp": "2026-03-08 21:39:49.8978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:49.8978", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:49.8978", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:49.8978", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:49.8978", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:49.9851", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00297\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00297\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626655,\"createdOn\":\"2026-03-08T21:39:49.985Z\",\"updatedOn\":\"2026-03-08T21:39:49.985Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:49.9851", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:49.9851", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:49.9851", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:50.0037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:50.0037", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00297\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:50.0905", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:50.0905", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:50.0905", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:50.0905", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:50.0905", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:50.0905", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22295\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 21:39:50.0905", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:50.0905", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:50.0905", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00002#" } { "timestamp": "2026-03-08 21:39:50.0905", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00002" } { "timestamp": "2026-03-08 21:39:50.1062", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:50.1062", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:50.1062", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:50.1062", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:50.1062", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:50.1924", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00002\\n
\\n Description:<\/b> NA\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626657,\"createdOn\":\"2026-03-08T21:39:50.194Z\",\"updatedOn\":\"2026-03-08T21:39:50.194Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:50.1924", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:50.1924", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:50.1924", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:50.1924", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:50.1924", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00002\"},{\"type\":\"text\",\"text\":\"NA\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:50.2900", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:50.2900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:50.2900", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:50.2900", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:50.2900", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:50.2900", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"24288\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00023\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 21:39:50.2900", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:50.2900", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:50.2900", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00023#" } { "timestamp": "2026-03-08 21:39:50.2900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00023" } { "timestamp": "2026-03-08 21:39:50.3132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:50.3132", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:50.3132", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:50.3132", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:50.3132", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:50.4009", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00023\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00023\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626659,\"createdOn\":\"2026-03-08T21:39:50.401Z\",\"updatedOn\":\"2026-03-08T21:39:50.401Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:50.4009", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:50.4009", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:50.4009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:50.4115", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:50.4115", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00023\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:50.4995", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:50.4995", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:50.4995", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:50.4995", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:50.4995", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:50.4995", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00093\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 21:39:50.5075", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:50.5075", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:50.5075", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00093#" } { "timestamp": "2026-03-08 21:39:50.5075", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00093" } { "timestamp": "2026-03-08 21:39:50.5075", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:50.5075", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:50.5075", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:50.5075", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:50.5075", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:50.6037", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00093\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00093\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626661,\"createdOn\":\"2026-03-08T21:39:50.604Z\",\"updatedOn\":\"2026-03-08T21:39:50.604Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:50.6037", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:50.6037", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:50.6037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:50.6152", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:50.6152", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00093\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:50.6996", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:50.6996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:50.6996", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:50.6996", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:50.6996", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:50.6996", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21684\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00151\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 21:39:50.6996", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:50.6996", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:50.6996", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00151#" } { "timestamp": "2026-03-08 21:39:50.6996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00151" } { "timestamp": "2026-03-08 21:39:50.7213", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:50.7213", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:50.7213", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:50.7213", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:50.7213", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:50.8107", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00151\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00151\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626663,\"createdOn\":\"2026-03-08T21:39:50.811Z\",\"updatedOn\":\"2026-03-08T21:39:50.811Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:50.8107", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:50.8107", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:50.8107", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:50.8198", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:50.8198", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00151\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:50.9080", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:50.9080", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:50.9080", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:50.9080", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:50.9080", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:50.9080", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21785\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00192\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 21:39:50.9133", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:50.9133", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:50.9133", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00192#" } { "timestamp": "2026-03-08 21:39:50.9133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00192" } { "timestamp": "2026-03-08 21:39:50.9340", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:50.9340", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:50.9340", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:50.9340", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:50.9340", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:51.0210", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00192\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00192\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626665,\"createdOn\":\"2026-03-08T21:39:51.022Z\",\"updatedOn\":\"2026-03-08T21:39:51.022Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:51.0210", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:51.0210", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:51.0210", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:51.0210", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:51.0210", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00192\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:51.1177", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:51.1177", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:51.1177", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:51.1177", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:51.1177", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:51.1177", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21800\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 21:39:51.1177", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:51.1177", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:51.1177", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00028#" } { "timestamp": "2026-03-08 21:39:51.1177", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00028" } { "timestamp": "2026-03-08 21:39:51.1596", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:51.1596", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:51.1596", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:51.1596", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:51.1596", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:51.2481", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626667,\"createdOn\":\"2026-03-08T21:39:51.248Z\",\"updatedOn\":\"2026-03-08T21:39:51.248Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:51.2481", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:51.2481", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:51.2481", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:51.2560", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:51.2560", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:51.3436", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:51.3436", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:51.3436", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:51.3436", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:51.3436", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:51.3436", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22169\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 21:39:51.3436", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:51.3436", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:51.3436", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00020#" } { "timestamp": "2026-03-08 21:39:51.3436", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00020" } { "timestamp": "2026-03-08 21:39:51.3569", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:51.3569", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:51.3569", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:51.3569", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:51.3569", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:51.4483", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00020\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626669,\"createdOn\":\"2026-03-08T21:39:51.447Z\",\"updatedOn\":\"2026-03-08T21:39:51.447Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:51.4483", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:51.4483", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:51.4483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:51.4483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:51.4483", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00020\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:51.5419", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:51.5419", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:51.5419", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:51.5419", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:51.5419", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:51.5419", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22388\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 21:39:51.5419", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:51.5419", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:51.5419", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00013#" } { "timestamp": "2026-03-08 21:39:51.5419", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00013" } { "timestamp": "2026-03-08 21:39:51.5581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:51.5581", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:51.5581", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:51.5581", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:51.5581", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:51.6437", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626671,\"createdOn\":\"2026-03-08T21:39:51.646Z\",\"updatedOn\":\"2026-03-08T21:39:51.646Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:51.6465", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:51.6465", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:51.6465", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:51.6632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:51.6632", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:51.7508", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:51.7508", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:51.7508", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:51.7508", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:51.7547", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:51.7547", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18720\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:51.7547", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:51.7547", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:51.7547", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00031#" } { "timestamp": "2026-03-08 21:39:51.7547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00031" } { "timestamp": "2026-03-08 21:39:51.7749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:51.7749", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:51.7749", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:51.7749", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:51.7749", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:51.8569", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00031\\n
\\n Description:<\/b> Safety issue found in hyderabad\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626673,\"createdOn\":\"2026-03-08T21:39:51.862Z\",\"updatedOn\":\"2026-03-08T21:39:51.862Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:51.8569", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:51.8569", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:51.8569", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:51.8728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:51.8728", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00031\"},{\"type\":\"text\",\"text\":\"Safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:51.9625", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:51.9625", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:51.9625", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:51.9625", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:51.9625", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:51.9625", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21190\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:51.9625", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:51.9625", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:51.9625", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00039#" } { "timestamp": "2026-03-08 21:39:51.9625", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00039" } { "timestamp": "2026-03-08 21:39:51.9788", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:51.9788", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:51.9788", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:51.9788", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:51.9788", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:52.0670", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626675,\"createdOn\":\"2026-03-08T21:39:52.066Z\",\"updatedOn\":\"2026-03-08T21:39:52.066Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:52.0670", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:52.0685", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:52.0685", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:52.0685", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:52.0829", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:52.1688", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:52.1688", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:52.1688", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:52.1688", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:52.1688", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:52.1688", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21189\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:52.1780", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:52.1780", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:52.1780", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00038#" } { "timestamp": "2026-03-08 21:39:52.1780", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00038" } { "timestamp": "2026-03-08 21:39:52.1780", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:52.1780", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:52.1780", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:52.1780", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:52.1780", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:52.2714", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00038\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626677,\"createdOn\":\"2026-03-08T21:39:52.276Z\",\"updatedOn\":\"2026-03-08T21:39:52.276Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:52.2714", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:52.2714", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:52.2714", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:52.2861", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:52.2861", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00038\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:52.3692", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:52.3692", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:52.3692", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:52.3692", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:52.3692", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:52.3692", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:52.3825", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:52.3825", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:52.3825", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00013#" } { "timestamp": "2026-03-08 21:39:52.3825", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00013" } { "timestamp": "2026-03-08 21:39:52.3825", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:52.3825", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:52.3825", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:52.3825", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:52.3825", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:52.4804", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626679,\"createdOn\":\"2026-03-08T21:39:52.480Z\",\"updatedOn\":\"2026-03-08T21:39:52.480Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:52.4804", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:52.4804", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:52.4804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:52.4955", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:52.4955", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:52.5804", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:52.5804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:52.5804", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:52.5804", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:52.5838", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:52.5838", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:52.5838", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:52.5838", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:52.5838", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00005#" } { "timestamp": "2026-03-08 21:39:52.5838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00005" } { "timestamp": "2026-03-08 21:39:52.5838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:52.5838", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:52.5838", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:52.5838", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:52.5838", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:52.6838", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626681,\"createdOn\":\"2026-03-08T21:39:52.685Z\",\"updatedOn\":\"2026-03-08T21:39:52.685Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:52.6838", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:52.6838", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:52.6838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:52.7029", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:52.7029", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:52.7898", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:52.7898", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:52.7898", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:52.7898", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:52.7898", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:52.7898", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18728\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00032\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:52.7898", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:52.8018", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:52.8018", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00032#" } { "timestamp": "2026-03-08 21:39:52.8018", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00032" } { "timestamp": "2026-03-08 21:39:52.8018", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:52.8018", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:52.8018", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:52.8018", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:52.8018", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:52.9223", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00032\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00032\\n
\\n Description:<\/b> Safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626683,\"createdOn\":\"2026-03-08T21:39:52.922Z\",\"updatedOn\":\"2026-03-08T21:39:52.922Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:52.9223", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:52.9223", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:52.9223", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:52.9393", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:52.9393", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00032\"},{\"type\":\"text\",\"text\":\"Safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:53.0409", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:53.0409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:53.0409", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:53.0409", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:53.0409", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:53.0409", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:53.0409", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:53.0409", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:53.0409", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00006#" } { "timestamp": "2026-03-08 21:39:53.0409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00006" } { "timestamp": "2026-03-08 21:39:53.0599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:53.0599", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:53.0599", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:53.0599", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:53.0599", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:53.1511", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626685,\"createdOn\":\"2026-03-08T21:39:53.150Z\",\"updatedOn\":\"2026-03-08T21:39:53.150Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:53.1511", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:53.1511", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:53.1511", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:53.1648", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:53.1648", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:53.2577", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:53.2577", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:53.2577", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:53.2577", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:53.2577", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:53.2577", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18733\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:53.2577", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:53.2577", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:53.2577", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00033#" } { "timestamp": "2026-03-08 21:39:53.2577", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00033" } { "timestamp": "2026-03-08 21:39:53.2789", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:53.2789", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:53.2789", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:53.2789", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:53.2789", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:53.3700", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00033\\n
\\n Description:<\/b> safety issue found in hyderabad\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626687,\"createdOn\":\"2026-03-08T21:39:53.369Z\",\"updatedOn\":\"2026-03-08T21:39:53.369Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:53.3700", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:53.3700", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:53.3700", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:53.3811", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:53.3811", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:53.4699", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:53.4699", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:53.4699", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:53.4699", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:53.4699", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:53.4699", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:53.4780", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:53.4780", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:53.4780", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00013#" } { "timestamp": "2026-03-08 21:39:53.4780", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00013" } { "timestamp": "2026-03-08 21:39:53.4780", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:53.4780", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:53.4780", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:53.4780", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:53.4892", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:53.5761", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00013\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626689,\"createdOn\":\"2026-03-08T21:39:53.576Z\",\"updatedOn\":\"2026-03-08T21:39:53.576Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:53.5761", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:53.5761", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:53.5761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:53.5905", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:53.5905", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00013\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:53.6807", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:53.6807", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:53.6807", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:53.6807", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:53.6807", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:53.6807", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18735\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:53.6807", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:53.6807", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:53.6807", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00034#" } { "timestamp": "2026-03-08 21:39:53.6807", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00034" } { "timestamp": "2026-03-08 21:39:53.6957", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:53.6957", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:53.6957", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:53.6957", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:53.6957", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:53.7849", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00034\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626691,\"createdOn\":\"2026-03-08T21:39:53.784Z\",\"updatedOn\":\"2026-03-08T21:39:53.784Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:53.7849", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:53.7849", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:53.7849", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:53.7989", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:53.7989", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00034\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:53.8856", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:53.8856", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:53.8856", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:53.8856", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:53.8856", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:53.8856", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18737\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:53.8987", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:53.8987", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:53.8987", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00036#" } { "timestamp": "2026-03-08 21:39:53.8987", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00036" } { "timestamp": "2026-03-08 21:39:53.8987", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:53.8987", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:53.8987", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:53.8987", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:53.8987", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:53.9977", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00036\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626693,\"createdOn\":\"2026-03-08T21:39:53.997Z\",\"updatedOn\":\"2026-03-08T21:39:53.997Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:53.9977", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:53.9977", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:53.9977", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:54.0114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:54.0114", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00036\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:54.0995", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:54.0995", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:54.0995", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:54.0995", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:54.0995", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:54.0995", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18738\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:54.1165", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:54.1165", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:54.1165", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00037#" } { "timestamp": "2026-03-08 21:39:54.1165", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00037" } { "timestamp": "2026-03-08 21:39:54.1165", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:54.1165", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:54.1165", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:54.1165", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:54.1165", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:54.2175", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00037\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626695,\"createdOn\":\"2026-03-08T21:39:54.217Z\",\"updatedOn\":\"2026-03-08T21:39:54.217Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:54.2175", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:54.2175", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:54.2175", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:54.2295", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:54.2295", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00037\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:54.3167", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:54.3167", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:54.3167", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:54.3167", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:54.3187", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:54.3187", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18740\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:54.3187", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:54.3187", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:54.3187", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00038#" } { "timestamp": "2026-03-08 21:39:54.3187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00038" } { "timestamp": "2026-03-08 21:39:54.3388", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:54.3388", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:54.3388", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:54.3388", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:54.3388", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:54.4272", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00038\\n
\\n Description:<\/b> safety issue found\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626697,\"createdOn\":\"2026-03-08T21:39:54.427Z\",\"updatedOn\":\"2026-03-08T21:39:54.427Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:54.4272", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:54.4272", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:54.4272", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:54.4272", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:54.4272", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00038\"},{\"type\":\"text\",\"text\":\"safety issue found\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:54.5240", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:54.5240", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:54.5240", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:54.5240", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:54.5240", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:54.5240", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:54.5240", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:54.5240", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:54.5240", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-08 21:39:54.5240", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-08 21:39:54.5414", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:54.5414", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:54.5414", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:54.5414", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:54.5414", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:54.6289", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626699,\"createdOn\":\"2026-03-08T21:39:54.629Z\",\"updatedOn\":\"2026-03-08T21:39:54.629Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:54.6289", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:54.6289", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:54.6299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:54.6299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:54.6299", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:54.7339", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:54.7339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:54.7339", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:54.7339", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:54.7339", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:54.7339", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:54.7395", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:54.7395", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:54.7395", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-08 21:39:54.7395", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-08 21:39:54.7395", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:54.7395", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:54.7395", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:54.7395", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:54.7395", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:54.8375", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626701,\"createdOn\":\"2026-03-08T21:39:54.837Z\",\"updatedOn\":\"2026-03-08T21:39:54.837Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:54.8375", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:54.8375", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:54.8375", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:54.8375", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:54.8375", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:54.9431", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:54.9431", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:54.9431", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:54.9431", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:54.9431", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:54.9431", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21191\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00040\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:54.9431", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:54.9431", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:54.9431", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00040#" } { "timestamp": "2026-03-08 21:39:54.9431", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00040" } { "timestamp": "2026-03-08 21:39:54.9591", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:54.9591", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:54.9591", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:54.9591", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:54.9591", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:55.0477", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00040\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00040\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626703,\"createdOn\":\"2026-03-08T21:39:55.047Z\",\"updatedOn\":\"2026-03-08T21:39:55.047Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:55.0477", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:55.0477", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:55.0477", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:55.0621", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:55.0621", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00040\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:55.1494", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:55.1494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:55.1494", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:55.1494", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:55.1494", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:55.1494", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21193\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00042\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:55.1494", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:55.1494", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:55.1494", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00042#" } { "timestamp": "2026-03-08 21:39:55.1494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00042" } { "timestamp": "2026-03-08 21:39:55.1658", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:55.1658", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:55.1658", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:55.1658", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:55.1658", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:55.2560", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00042\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00042\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626705,\"createdOn\":\"2026-03-08T21:39:55.256Z\",\"updatedOn\":\"2026-03-08T21:39:55.256Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:55.2560", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:55.2560", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:55.2560", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:55.2560", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:55.2560", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00042\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:55.3547", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:55.3547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:55.3547", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:55.3547", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:55.3547", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:55.3547", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21287\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00077\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:55.3547", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:55.3547", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:55.3547", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00077#" } { "timestamp": "2026-03-08 21:39:55.3547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00077" } { "timestamp": "2026-03-08 21:39:55.3706", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:55.3706", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:55.3706", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:55.3706", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:55.3706", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:55.4607", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00077\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00077\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626707,\"createdOn\":\"2026-03-08T21:39:55.460Z\",\"updatedOn\":\"2026-03-08T21:39:55.460Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:55.4607", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:55.4607", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:55.4607", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:55.4607", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:55.4607", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00077\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:55.5584", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:55.5584", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:55.5584", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:55.5584", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:55.5584", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:55.5584", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21300\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00084\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:55.5584", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:55.5584", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:55.5584", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00084#" } { "timestamp": "2026-03-08 21:39:55.5584", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00084" } { "timestamp": "2026-03-08 21:39:55.5742", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:55.5742", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:55.5742", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:55.5742", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:55.5742", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:55.6621", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00084\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00084\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626709,\"createdOn\":\"2026-03-08T21:39:55.662Z\",\"updatedOn\":\"2026-03-08T21:39:55.662Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:55.6621", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:55.6621", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:55.6621", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:55.6621", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:55.6621", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00084\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:55.7614", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:55.7614", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:55.7614", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:55.7614", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:55.7614", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:55.7614", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:55.7614", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:55.7614", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:55.7614", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-08 21:39:55.7614", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-08 21:39:55.7787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 21:39:55.7787", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:55.7787", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:55.7787", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:55.7787", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:55.8670", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626711,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T21:39:55.867Z\",\"updatedOn\":\"2026-03-08T21:39:55.867Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:55.8670", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:55.8670", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:55.8670", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 21:39:55.8963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 21:39:55.8963", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:55.9817", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:55.9817", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 21:39:55.9817", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:55.9817", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:55.9817", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:55.9817", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:55.9817", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:55.9892", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:55.9892", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-08 21:39:55.9892", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-08 21:39:55.9892", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 21:39:55.9892", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:55.9892", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:55.9892", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:55.9892", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:56.0849", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626713,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T21:39:56.086Z\",\"updatedOn\":\"2026-03-08T21:39:56.086Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:56.0849", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:56.0849", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:56.0849", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 21:39:56.0849", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 21:39:56.0849", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:56.1844", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:56.1844", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 21:39:56.1844", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:56.1844", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:56.1844", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:56.1844", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:56.1844", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:56.1844", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:56.1844", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-08 21:39:56.1844", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-08 21:39:56.2042", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 21:39:56.2042", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:56.2042", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:56.2042", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:56.2042", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:56.2914", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626715,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T21:39:56.292Z\",\"updatedOn\":\"2026-03-08T21:39:56.292Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:56.2914", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:56.2914", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:56.2914", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 21:39:56.3161", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 21:39:56.3161", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:56.4041", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:56.4041", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 21:39:56.4041", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:56.4041", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:56.4041", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:56.4041", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:56.4041", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:56.4041", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:56.4041", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-08 21:39:56.4110", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-08 21:39:56.4280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 21:39:56.4280", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:56.4280", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:56.4280", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:56.4280", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:56.5162", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626717,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T21:39:56.516Z\",\"updatedOn\":\"2026-03-08T21:39:56.516Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:56.5162", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:56.5162", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:56.5162", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 21:39:56.5268", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 21:39:56.5268", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:56.6145", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:56.6145", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 21:39:56.6145", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:56.6145", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:56.6145", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:56.6145", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:56.6145", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:56.6145", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:56.6145", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-08 21:39:56.6145", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-08 21:39:56.6323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:56.6323", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:56.6323", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:56.6323", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:56.6323", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:56.7302", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626719,\"createdOn\":\"2026-03-08T21:39:56.730Z\",\"updatedOn\":\"2026-03-08T21:39:56.730Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:56.7302", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:56.7302", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:56.7302", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:56.7407", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:56.7407", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:56.8290", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:56.8290", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:56.8290", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:56.8290", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:56.8290", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:56.8290", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:56.8358", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:56.8358", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:56.8358", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-08 21:39:56.8358", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-08 21:39:56.8614", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:56.8614", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:56.8614", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:56.8614", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:56.8614", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:56.9555", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626721,\"createdOn\":\"2026-03-08T21:39:56.959Z\",\"updatedOn\":\"2026-03-08T21:39:56.959Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:56.9555", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:56.9597", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:56.9597", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:56.9597", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:56.9597", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:57.0728", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:57.0728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:57.0728", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:57.0728", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:57.0728", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:57.0728", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:57.0841", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:57.0841", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:57.0841", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-08 21:39:57.0841", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-08 21:39:57.0841", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:57.0841", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:57.0841", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:57.0841", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:57.0841", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:57.1840", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626723,\"createdOn\":\"2026-03-08T21:39:57.184Z\",\"updatedOn\":\"2026-03-08T21:39:57.184Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:57.1840", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:57.1840", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:57.1840", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:57.1965", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:57.1965", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:57.2846", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:57.2846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:57.2846", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:57.2846", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:57.2874", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:57.2874", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:57.2874", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:57.2874", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:57.2874", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-08 21:39:57.2874", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-08 21:39:57.3029", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:57.3029", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:57.3029", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:57.3029", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:57.3029", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:57.3928", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626725,\"createdOn\":\"2026-03-08T21:39:57.395Z\",\"updatedOn\":\"2026-03-08T21:39:57.395Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:57.3928", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:57.3958", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:57.3958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:57.3958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:57.3958", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:57.4949", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:57.4949", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:57.4949", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:57.4949", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:57.4949", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:57.4949", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18807\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:57.4949", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:57.4949", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:57.4949", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00013#" } { "timestamp": "2026-03-08 21:39:57.4949", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00013" } { "timestamp": "2026-03-08 21:39:57.5136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:57.5136", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:57.5136", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:57.5136", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:57.5136", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:57.6023", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626727,\"createdOn\":\"2026-03-08T21:39:57.602Z\",\"updatedOn\":\"2026-03-08T21:39:57.602Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:57.6023", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:57.6023", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:57.6023", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:57.6157", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:57.6157", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:57.6995", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:57.6995", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:57.6995", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:57.6995", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:57.6995", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:57.6995", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18868\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00025\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:57.7109", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:57.7109", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:57.7109", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00025#" } { "timestamp": "2026-03-08 21:39:57.7109", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00025" } { "timestamp": "2026-03-08 21:39:57.7109", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:57.7109", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:57.7109", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:57.7109", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:57.7109", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:57.8081", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00025\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00025\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626729,\"createdOn\":\"2026-03-08T21:39:57.807Z\",\"updatedOn\":\"2026-03-08T21:39:57.807Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:57.8081", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:57.8081", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:57.8081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:57.8244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:57.8244", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00025\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:57.9038", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:57.9038", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:57.9038", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:57.9038", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:57.9126", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:57.9126", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18881\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:57.9126", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:57.9126", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:57.9126", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00028#" } { "timestamp": "2026-03-08 21:39:57.9126", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00028" } { "timestamp": "2026-03-08 21:39:57.9268", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:57.9268", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:57.9268", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:57.9268", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:57.9268", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:58.0149", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626731,\"createdOn\":\"2026-03-08T21:39:58.014Z\",\"updatedOn\":\"2026-03-08T21:39:58.014Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:58.0149", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:58.0149", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:58.0149", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:58.0300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:58.0300", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:58.1169", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:58.1169", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:58.1169", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:58.1169", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:58.1169", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:58.1169", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47930\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:58.1169", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:58.1169", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:58.1169", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00011#" } { "timestamp": "2026-03-08 21:39:58.1297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00011" } { "timestamp": "2026-03-08 21:39:58.1297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:58.1297", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:58.1297", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:58.1297", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:58.1297", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:58.2256", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626733,\"createdOn\":\"2026-03-08T21:39:58.227Z\",\"updatedOn\":\"2026-03-08T21:39:58.227Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:58.2256", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:58.2256", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:58.2256", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:58.2411", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:58.2411", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:58.3283", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:58.3283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:58.3283", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:58.3283", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:58.3283", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:58.3283", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47931\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00015\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:58.3393", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:58.3393", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:58.3393", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00015#" } { "timestamp": "2026-03-08 21:39:58.3393", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00015" } { "timestamp": "2026-03-08 21:39:58.3488", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:58.3488", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:58.3488", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:58.3488", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:58.3488", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:58.4360", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00015\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00015\\n
\\n Description:<\/b> This is Task Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626735,\"createdOn\":\"2026-03-08T21:39:58.436Z\",\"updatedOn\":\"2026-03-08T21:39:58.436Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:58.4360", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:58.4360", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:58.4360", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:58.4458", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:58.4458", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00015\"},{\"type\":\"text\",\"text\":\"This is Task Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:58.5287", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:58.5287", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:58.5287", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:58.5287", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:58.5287", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:58.5287", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47932\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:58.5418", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:58.5418", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:58.5418", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00016#" } { "timestamp": "2026-03-08 21:39:58.5418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00016" } { "timestamp": "2026-03-08 21:39:58.5418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:58.5418", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:58.5519", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:58.5519", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:58.5519", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:58.6386", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00016\\n
\\n Description:<\/b> This Is Task Description - Task\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626737,\"createdOn\":\"2026-03-08T21:39:58.638Z\",\"updatedOn\":\"2026-03-08T21:39:58.638Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:58.6386", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:58.6386", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:58.6386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:58.6549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:58.6549", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00016\"},{\"type\":\"text\",\"text\":\"This Is Task Description - Task\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:58.7390", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:58.7390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:58.7390", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:58.7390", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:58.7390", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:58.7390", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48022\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:58.7586", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:58.7586", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:58.7586", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00036#" } { "timestamp": "2026-03-08 21:39:58.7586", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00036" } { "timestamp": "2026-03-08 21:39:58.7586", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:58.7586", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:58.7586", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:58.7586", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:58.7706", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:58.8559", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00036\\n
\\n Description:<\/b> New Ticket\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626739,\"createdOn\":\"2026-03-08T21:39:58.856Z\",\"updatedOn\":\"2026-03-08T21:39:58.856Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:58.8559", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:58.8559", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:58.8559", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:58.8700", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:58.8700", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00036\"},{\"type\":\"text\",\"text\":\"New Ticket\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:58.9567", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:58.9567", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:58.9593", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:58.9593", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:58.9593", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:58.9593", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:58.9593", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:58.9593", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:58.9593", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-08 21:39:58.9593", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-08 21:39:58.9805", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:58.9805", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:58.9805", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:58.9805", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:58.9805", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:59.0684", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626741,\"createdOn\":\"2026-03-08T21:39:59.068Z\",\"updatedOn\":\"2026-03-08T21:39:59.068Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:59.0684", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:59.0684", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:59.0684", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:59.0843", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:59.0843", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:59.1734", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:59.1734", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:59.1734", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:59.1734", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:59.1734", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:59.1734", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:39:59.1798", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:59.1798", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:59.1798", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-08 21:39:59.1798", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-08 21:39:59.1798", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:59.1798", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:59.1798", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:59.1798", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:59.1798", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:59.2774", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626743,\"createdOn\":\"2026-03-08T21:39:59.277Z\",\"updatedOn\":\"2026-03-08T21:39:59.277Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:59.2774", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:59.2774", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:59.2774", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:59.2916", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:59.2916", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:59.3827", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:59.3827", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:59.3827", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:59.3827", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:59.3827", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:59.3827", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48035\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:39:59.3953", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:59.3953", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:59.3953", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00016#" } { "timestamp": "2026-03-08 21:39:59.3953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00016" } { "timestamp": "2026-03-08 21:39:59.3953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 21:39:59.3953", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:59.3953", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:59.3953", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:59.3953", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:59.4929", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00016\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> customer creator complain\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626745,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T21:39:59.493Z\",\"updatedOn\":\"2026-03-08T21:39:59.493Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:59.4929", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:59.4929", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:59.4929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 21:39:59.5052", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 21:39:59.5052", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00016\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"customer creator complain\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:59.5957", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:59.5957", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 21:39:59.5957", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:59.5957", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:59.5994", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:59.5994", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22184\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:39:59.5994", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:59.5994", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:59.5994", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00078#" } { "timestamp": "2026-03-08 21:39:59.5994", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00078" } { "timestamp": "2026-03-08 21:39:59.6179", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:59.6179", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:59.6179", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:59.6179", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:59.6179", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:59.7064", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00078\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00078\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626747,\"createdOn\":\"2026-03-08T21:39:59.706Z\",\"updatedOn\":\"2026-03-08T21:39:59.706Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:59.7064", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:59.7064", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:59.7081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:59.7081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:59.7081", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00078\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:39:59.8074", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:39:59.8074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:39:59.8074", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:59.8074", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:39:59.8074", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:39:59.8074", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22151\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00072\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:39:59.8074", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:39:59.8074", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:39:59.8074", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00072#" } { "timestamp": "2026-03-08 21:39:59.8074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00072" } { "timestamp": "2026-03-08 21:39:59.8249", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:39:59.8249", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:39:59.8249", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:39:59.8249", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:39:59.8249", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:39:59.9132", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00072\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00072\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Web user\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626749,\"createdOn\":\"2026-03-08T21:39:59.913Z\",\"updatedOn\":\"2026-03-08T21:39:59.913Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:39:59.9132", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:39:59.9132", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:39:59.9132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:39:59.9132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:39:59.9132", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00072\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Web user\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:40:00.0122", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:40:00.0122", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:40:00.0122", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:00.0122", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:40:00.0122", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:40:00.0122", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00068\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:40:00.0219", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:40:00.0219", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:00.0219", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00068#" } { "timestamp": "2026-03-08 21:40:00.0219", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00068" } { "timestamp": "2026-03-08 21:40:00.0219", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:40:00.0219", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:40:00.0219", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:40:00.0219", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:40:00.0219", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:40:00.1208", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00068\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00068\\n
\\n Description:<\/b> Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626751,\"createdOn\":\"2026-03-08T21:40:00.121Z\",\"updatedOn\":\"2026-03-08T21:40:00.121Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:40:00.1208", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:40:00.1208", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:40:00.1208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:40:00.1347", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:40:00.1347", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00068\"},{\"type\":\"text\",\"text\":\"Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:40:00.2216", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:40:00.2216", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:40:00.2216", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:00.2216", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:40:00.2216", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:40:00.2216", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22135\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00064\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:40:00.2291", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:40:00.2291", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:00.2291", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00064#" } { "timestamp": "2026-03-08 21:40:00.2291", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00064" } { "timestamp": "2026-03-08 21:40:00.2291", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:40:00.2291", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:40:00.2291", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:40:00.2291", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:40:00.2291", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:40:00.3182", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00064\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00064\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626753,\"createdOn\":\"2026-03-08T21:40:00.325Z\",\"updatedOn\":\"2026-03-08T21:40:00.325Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:40:00.3182", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:40:00.3182", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:40:00.3182", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:40:00.3399", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:40:00.3399", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00064\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:40:00.4271", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:40:00.4271", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:40:00.4271", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:00.4271", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:40:00.4271", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:40:00.4271", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22121\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00073\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:40:00.4271", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:40:00.4271", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:00.4271", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00073#" } { "timestamp": "2026-03-08 21:40:00.4271", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00073" } { "timestamp": "2026-03-08 21:40:00.4461", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:40:00.4461", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:40:00.4461", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:40:00.4461", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:40:00.4461", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:40:00.5328", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00073\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00073\\n
\\n Description:<\/b> TEST\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626755,\"createdOn\":\"2026-03-08T21:40:00.533Z\",\"updatedOn\":\"2026-03-08T21:40:00.533Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:40:00.5328", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:40:00.5328", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:40:00.5328", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:40:00.5480", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:40:00.5480", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00073\"},{\"type\":\"text\",\"text\":\"TEST\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:40:00.6461", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:40:00.6461", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:40:00.6461", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:00.6461", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:40:00.6461", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:40:00.6461", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"32974\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:40:00.6461", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:40:00.6461", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:00.6461", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00011#" } { "timestamp": "2026-03-08 21:40:00.6461", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00011" } { "timestamp": "2026-03-08 21:40:00.6461", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:40:00.6613", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:40:00.6613", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:40:00.6613", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:40:00.6613", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:40:00.7447", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Examplewfe\\n
\\n Reported by:<\/b> Partiosh Kumar\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626757,\"createdOn\":\"2026-03-08T21:40:00.749Z\",\"updatedOn\":\"2026-03-08T21:40:00.749Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:40:00.7447", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:40:00.7447", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:40:00.7447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:40:00.7675", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:40:00.7675", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Examplewfe\"},{\"type\":\"text\",\"text\":\"Partiosh Kumar\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:40:00.8685", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:40:00.8685", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:40:00.8685", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:00.8685", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:40:00.8685", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:40:00.8685", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"27042\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:40:00.8685", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:40:00.8685", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:00.8685", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00010#" } { "timestamp": "2026-03-08 21:40:00.8685", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00010" } { "timestamp": "2026-03-08 21:40:00.8891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:40:00.8891", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:40:00.8891", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:40:00.8891", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:40:00.8891", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:40:00.9788", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626759,\"createdOn\":\"2026-03-08T21:40:00.978Z\",\"updatedOn\":\"2026-03-08T21:40:00.978Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:40:00.9788", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:40:00.9788", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:40:00.9788", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:40:00.9788", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:40:00.9788", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:40:01.0714", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:40:01.0714", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:40:01.0714", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:01.0714", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:40:01.0714", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:40:01.0714", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18884\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:40:01.0842", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:40:01.0842", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:01.0842", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00029#" } { "timestamp": "2026-03-08 21:40:01.0842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00029" } { "timestamp": "2026-03-08 21:40:01.0842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:40:01.0842", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:40:01.0842", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:40:01.0842", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:40:01.0842", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:40:01.1811", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626761,\"createdOn\":\"2026-03-08T21:40:01.181Z\",\"updatedOn\":\"2026-03-08T21:40:01.181Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:40:01.1811", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:40:01.1811", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:40:01.1811", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:40:01.1967", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:40:01.1967", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:40:01.2846", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:40:01.2846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:40:01.2846", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:01.2846", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:40:01.2866", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:40:01.2866", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18885\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:40:01.2866", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:40:01.2866", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:01.2866", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00033#" } { "timestamp": "2026-03-08 21:40:01.2866", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00033" } { "timestamp": "2026-03-08 21:40:01.3027", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:40:01.3027", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:40:01.3027", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:40:01.3027", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:40:01.3027", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:40:01.3886", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00033\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626763,\"createdOn\":\"2026-03-08T21:40:01.391Z\",\"updatedOn\":\"2026-03-08T21:40:01.391Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:40:01.3886", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:40:01.3886", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:40:01.3886", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:40:01.4057", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:40:01.4057", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:40:01.4928", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:40:01.4928", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:40:01.4928", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:01.4928", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:40:01.4928", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:40:01.4928", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:40:01.4928", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:40:01.4928", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:01.4928", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-08 21:40:01.4928", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-08 21:40:01.5128", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:40:01.5128", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:40:01.5128", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:40:01.5128", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:40:01.5128", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:40:01.6060", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626765,\"createdOn\":\"2026-03-08T21:40:01.605Z\",\"updatedOn\":\"2026-03-08T21:40:01.605Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:40:01.6060", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:40:01.6060", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:40:01.6060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:40:01.6244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:40:01.6244", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:40:01.7086", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:40:01.7086", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:40:01.7086", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:01.7086", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:40:01.7086", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:40:01.7086", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:40:01.7086", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:40:01.7086", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:01.7086", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-08 21:40:01.7086", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-08 21:40:01.7329", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:40:01.7329", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:40:01.7329", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:40:01.7329", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:40:01.7329", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:40:01.8209", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626767,\"createdOn\":\"2026-03-08T21:40:01.821Z\",\"updatedOn\":\"2026-03-08T21:40:01.821Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:40:01.8209", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:40:01.8209", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:40:01.8209", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:40:01.8418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:40:01.8418", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:40:01.9308", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:40:01.9308", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:40:01.9308", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:01.9308", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:40:01.9308", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:40:01.9308", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:40:01.9430", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:40:01.9430", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:01.9430", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-08 21:40:01.9430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-08 21:40:01.9430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:40:01.9430", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:40:01.9430", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:40:01.9430", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:40:01.9430", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:40:02.0401", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626769,\"createdOn\":\"2026-03-08T21:40:02.040Z\",\"updatedOn\":\"2026-03-08T21:40:02.040Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:40:02.0401", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:40:02.0401", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:40:02.0401", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:40:02.0401", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:40:02.0401", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:40:02.1349", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:40:02.1349", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:40:02.1349", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:02.1349", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:40:02.1349", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:40:02.1349", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:40:02.1455", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:40:02.1455", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:02.1455", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-08 21:40:02.1455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-08 21:40:02.1455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:40:02.1455", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:40:02.1455", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:40:02.1455", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:40:02.1455", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:40:02.2443", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626771,\"createdOn\":\"2026-03-08T21:40:02.244Z\",\"updatedOn\":\"2026-03-08T21:40:02.244Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:40:02.2443", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:40:02.2443", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:40:02.2443", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:40:02.2595", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:40:02.2595", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:40:02.3453", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:40:02.3453", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:40:02.3453", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:02.3500", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:40:02.3500", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:40:02.3500", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22141\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:40:02.3500", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:40:02.3500", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:02.3500", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00069#" } { "timestamp": "2026-03-08 21:40:02.3500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00069" } { "timestamp": "2026-03-08 21:40:02.3745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:40:02.3745", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:40:02.3745", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:40:02.3745", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:40:02.3745", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:40:02.4619", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00069\\n
\\n Description:<\/b> test noti\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626773,\"createdOn\":\"2026-03-08T21:40:02.462Z\",\"updatedOn\":\"2026-03-08T21:40:02.462Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:40:02.4619", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:40:02.4619", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:40:02.4619", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:40:02.4755", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:40:02.4755", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00069\"},{\"type\":\"text\",\"text\":\"test noti\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:40:02.5623", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:40:02.5623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:40:02.5623", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:02.5623", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:40:02.5623", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:40:02.5623", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22279\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:40:02.5678", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:40:02.5678", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:02.5678", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00001#" } { "timestamp": "2026-03-08 21:40:02.5678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00001" } { "timestamp": "2026-03-08 21:40:02.5678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:40:02.5678", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:40:02.5678", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:40:02.5678", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:40:02.5678", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:40:02.6669", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626775,\"createdOn\":\"2026-03-08T21:40:02.666Z\",\"updatedOn\":\"2026-03-08T21:40:02.666Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:40:02.6669", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:40:02.6669", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:40:02.6669", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:40:02.6828", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:40:02.6828", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:40:02.7680", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:40:02.7680", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:40:02.7680", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:02.7680", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:40:02.7702", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:40:02.7702", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22309\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:40:02.7702", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:40:02.7702", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:02.7702", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00007#" } { "timestamp": "2026-03-08 21:40:02.7702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00007" } { "timestamp": "2026-03-08 21:40:02.7702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:40:02.7702", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:40:02.7702", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:40:02.7702", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:40:02.7702", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:40:02.8696", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626777,\"createdOn\":\"2026-03-08T21:40:02.871Z\",\"updatedOn\":\"2026-03-08T21:40:02.871Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:40:02.8696", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:40:02.8696", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:40:02.8696", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:40:02.8861", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:40:02.8861", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:40:02.9733", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:40:02.9733", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:40:02.9733", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:02.9733", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:40:02.9733", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:40:02.9733", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22310\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:40:02.9733", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:40:02.9733", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:02.9733", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00008#" } { "timestamp": "2026-03-08 21:40:02.9733", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00008" } { "timestamp": "2026-03-08 21:40:02.9958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:40:02.9958", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:40:02.9958", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:40:02.9958", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:40:02.9958", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:40:03.0869", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626779,\"createdOn\":\"2026-03-08T21:40:03.090Z\",\"updatedOn\":\"2026-03-08T21:40:03.090Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:40:03.0869", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:40:03.0869", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:40:03.0869", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:40:03.1002", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:40:03.1002", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:40:03.1868", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:40:03.1868", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:40:03.1868", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:03.1868", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:40:03.1868", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:40:03.1868", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:40:03.1947", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:40:03.1947", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:03.1947", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00010#" } { "timestamp": "2026-03-08 21:40:03.1947", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00010" } { "timestamp": "2026-03-08 21:40:03.2083", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:40:03.2083", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:40:03.2083", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:40:03.2083", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:40:03.2083", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:40:03.2958", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626781,\"createdOn\":\"2026-03-08T21:40:03.295Z\",\"updatedOn\":\"2026-03-08T21:40:03.295Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:40:03.2958", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:40:03.2958", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:40:03.2958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:40:03.3069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:40:03.3069", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:40:03.3997", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:40:03.3997", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:40:03.3997", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:03.3997", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:40:03.3997", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:40:03.3997", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23082\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:40:03.3997", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:40:03.3997", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:03.3997", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00017#" } { "timestamp": "2026-03-08 21:40:03.3997", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00017" } { "timestamp": "2026-03-08 21:40:03.4174", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:40:03.4174", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:40:03.4174", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:40:03.4174", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:40:03.4174", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:40:03.5070", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626783,\"createdOn\":\"2026-03-08T21:40:03.506Z\",\"updatedOn\":\"2026-03-08T21:40:03.506Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:40:03.5070", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:40:03.5070", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:40:03.5070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:40:03.5316", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:40:03.5316", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:40:03.6187", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:40:03.6187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:40:03.6187", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:03.6187", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:40:03.6187", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:40:03.6187", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22015\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00279\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:40:03.6187", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:40:03.6187", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:03.6187", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00279#" } { "timestamp": "2026-03-08 21:40:03.6187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00279" } { "timestamp": "2026-03-08 21:40:03.6345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:40:03.6345", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:40:03.6345", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:40:03.6345", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:40:03.6345", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:40:03.7221", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00279\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00279\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626785,\"createdOn\":\"2026-03-08T21:40:03.722Z\",\"updatedOn\":\"2026-03-08T21:40:03.722Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:40:03.7221", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:40:03.7221", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:40:03.7221", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:40:03.7320", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:40:03.7320", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00279\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:40:03.8191", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:40:03.8191", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:40:03.8191", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:40:03.8191", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:40:04.1562", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:40:04.1562", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 21:40:04.1562", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:40:04.1617", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 21:40:04.1617", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 21:40:04.1617", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:40:04.1617", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:40:04.1617", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:40:04.1617", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:40:04.1617", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:40:04.1617", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:40:04.1617", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:40:04.1617", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 21:40:04.1617", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 21:40:04.1617", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 21:40:04.1617", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:40:04.6751", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:40:04.6773", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 21:40:04.6773", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 21:40:04.6773", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:40:05.2454", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:40:05.2454", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 21:40:05.2454", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 21:40:05.2657", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:40:05.8240", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:40:05.8240", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:40:05.8240", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:40:05.8240", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:40:05.8240", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:40:05.8240", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:40:05.8240", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 21:40:05.8240", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 21:40:05.8240", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 21:40:05.8331", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 21:40:05.8331", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:40:05.8331", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:43:04.2470", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:43:04.2470", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 21:43:04.2541", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:43:04.2541", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 21:43:04.2541", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 21:43:04.2541", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:43:04.2541", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:43:04.2541", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:43:04.2541", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:43:04.2541", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:43:04.2541", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:43:04.2541", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:43:04.2541", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 21:43:04.2541", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 21:43:04.2541", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 21:43:04.2777", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:43:04.8108", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:43:04.8144", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 21:43:04.8144", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 21:43:04.8490", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:43:05.4057", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:43:05.4057", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 21:43:05.4090", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 21:43:05.4090", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:43:05.9646", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:43:05.9714", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:43:05.9714", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:43:05.9714", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:43:05.9714", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:43:05.9714", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:43:05.9714", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 21:43:05.9714", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 21:43:05.9714", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 21:43:05.9714", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 21:43:05.9714", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:43:05.9714", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:46:04.1574", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:46:04.1574", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 21:46:04.1574", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:46:04.1574", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 21:46:04.1574", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 21:46:04.1574", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:46:04.1574", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:46:04.1574", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:46:04.1574", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:46:04.1574", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:46:04.1574", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:46:04.1574", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:46:04.1574", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 21:46:04.1574", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 21:46:04.1707", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 21:46:04.1707", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:46:04.7099", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:46:04.7099", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 21:46:04.7099", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 21:46:04.7260", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:46:05.2941", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:46:05.2961", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 21:46:05.2961", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 21:46:05.2961", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:46:05.8843", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:46:05.8843", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:46:05.8843", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:46:05.8843", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:46:05.8843", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:46:05.8843", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:46:05.8843", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 21:46:05.8843", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 21:46:05.8918", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 21:46:05.8918", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 21:46:05.8918", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:46:05.8918", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:49:04.1526", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:49:04.1526", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 21:49:04.1526", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:49:04.1526", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 21:49:04.1526", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 21:49:04.1526", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:49:04.1526", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:49:04.1526", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:49:04.1526", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:49:04.1526", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:49:04.1526", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:49:04.1526", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:49:04.1526", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 21:49:04.1526", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 21:49:04.1526", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 21:49:04.1745", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:49:04.6929", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:49:04.6929", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 21:49:04.6929", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 21:49:04.7082", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:49:05.2515", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:49:05.2515", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 21:49:05.2515", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 21:49:05.2666", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:49:05.8849", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:49:05.8880", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:49:05.8880", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:49:05.8880", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:49:05.8880", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:49:05.8880", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:49:05.8880", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 21:49:05.8880", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 21:49:05.8880", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 21:49:05.8880", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 21:49:05.8880", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:49:05.8880", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:52:04.2346", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:52:04.2346", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 21:52:04.2346", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:52:04.2346", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 21:52:04.2346", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 21:52:04.2346", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:52:04.2346", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:52:04.2346", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:52:04.2346", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:52:04.2421", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:52:04.2421", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:52:04.2421", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:52:04.2421", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 21:52:04.2421", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 21:52:04.2421", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 21:52:04.2600", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:52:04.7853", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:52:04.7853", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 21:52:04.7895", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 21:52:04.7895", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:52:05.3519", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:52:05.3519", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 21:52:05.3519", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 21:52:05.3696", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:52:05.9614", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:52:05.9614", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:52:05.9614", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:52:05.9614", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:52:05.9614", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:52:05.9614", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:52:05.9614", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 21:52:05.9614", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 21:52:05.9614", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 21:52:05.9614", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 21:52:05.9614", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:52:05.9614", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:54:49.3853", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:54:49.3853", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22233\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00043\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:54:49.3853", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:54:49.3853", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:49.3853", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00043#" } { "timestamp": "2026-03-08 21:54:49.3853", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00043" } { "timestamp": "2026-03-08 21:54:49.4004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:54:49.4004", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:54:49.4004", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:54:49.4004", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:54:49.4004", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:54:49.5363", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00043\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00043\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626787,\"createdOn\":\"2026-03-08T21:54:49.535Z\",\"updatedOn\":\"2026-03-08T21:54:49.535Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:54:49.5363", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:54:49.5363", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:54:49.5363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:54:49.5363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:54:49.5363", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00043\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:54:49.6365", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:54:49.6365", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:54:49.6365", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:49.6365", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:54:49.6365", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:54:49.6365", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22174\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:54:49.6365", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:54:49.6365", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:49.6365", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00008#" } { "timestamp": "2026-03-08 21:54:49.6365", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00008" } { "timestamp": "2026-03-08 21:54:49.6511", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:54:49.6511", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:54:49.6511", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:54:49.6511", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:54:49.6511", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:54:49.7413", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626789,\"createdOn\":\"2026-03-08T21:54:49.739Z\",\"updatedOn\":\"2026-03-08T21:54:49.739Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:54:49.7413", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:54:49.7413", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:54:49.7413", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:54:49.7413", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:54:49.7413", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:54:49.8396", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:54:49.8396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:54:49.8396", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:49.8396", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:54:49.8396", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:54:49.8396", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22176\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00075\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:54:49.8396", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:54:49.8396", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:49.8396", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00075#" } { "timestamp": "2026-03-08 21:54:49.8396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00075" } { "timestamp": "2026-03-08 21:54:49.8545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:54:49.8545", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:54:49.8545", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:54:49.8545", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:54:49.8545", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:54:49.9427", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00075\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00075\\n
\\n Description:<\/b> Leaking gas pipe\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626791,\"createdOn\":\"2026-03-08T21:54:49.943Z\",\"updatedOn\":\"2026-03-08T21:54:49.943Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:54:49.9427", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:54:49.9427", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:54:49.9427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:54:49.9427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:54:49.9427", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00075\"},{\"type\":\"text\",\"text\":\"Leaking gas pipe\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:54:50.0409", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:54:50.0409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:54:50.0409", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:50.0409", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:54:50.0409", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:54:50.0409", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22331\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:54:50.0409", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:54:50.0409", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:50.0409", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00003#" } { "timestamp": "2026-03-08 21:54:50.0409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00003" } { "timestamp": "2026-03-08 21:54:50.0693", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:54:50.0693", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:54:50.0693", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:54:50.0693", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:54:50.0693", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:54:50.1587", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626793,\"createdOn\":\"2026-03-08T21:54:50.158Z\",\"updatedOn\":\"2026-03-08T21:54:50.158Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:54:50.1587", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:54:50.1587", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:54:50.1587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:54:50.1729", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:54:50.1729", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:54:50.2616", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:54:50.2616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:54:50.2616", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:50.2616", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:54:50.2616", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:54:50.2616", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18886\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:54:50.2616", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:54:50.2616", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:50.2616", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00034#" } { "timestamp": "2026-03-08 21:54:50.2616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00034" } { "timestamp": "2026-03-08 21:54:50.2796", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:54:50.2796", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:54:50.2796", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:54:50.2796", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:54:50.2796", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:54:50.3696", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00034\\n
\\n Description:<\/b> safety\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626795,\"createdOn\":\"2026-03-08T21:54:50.368Z\",\"updatedOn\":\"2026-03-08T21:54:50.368Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:54:50.3696", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:54:50.3696", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:54:50.3696", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:54:50.3696", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:54:50.3696", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00034\"},{\"type\":\"text\",\"text\":\"safety\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:54:50.4673", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:54:50.4673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:54:50.4673", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:50.4673", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:54:50.4673", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:54:50.4673", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:54:50.4673", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:54:50.4673", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:50.4673", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00001#" } { "timestamp": "2026-03-08 21:54:50.4673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00001" } { "timestamp": "2026-03-08 21:54:50.4844", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:54:50.4844", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:54:50.4844", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:54:50.4844", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:54:50.4844", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:54:50.5750", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626797,\"createdOn\":\"2026-03-08T21:54:50.574Z\",\"updatedOn\":\"2026-03-08T21:54:50.574Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:54:50.5750", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:54:50.5750", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:54:50.5750", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:54:50.5869", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:54:50.5869", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:54:50.6919", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:54:50.6919", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:54:50.6919", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:50.6919", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:54:50.6930", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:54:50.6930", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18924\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:54:50.6930", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:54:50.6930", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:50.6930", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00006#" } { "timestamp": "2026-03-08 21:54:50.6930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00006" } { "timestamp": "2026-03-08 21:54:50.6930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:54:50.7082", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:54:50.7082", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:54:50.7082", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:54:50.7082", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:54:50.7958", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00006\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626799,\"createdOn\":\"2026-03-08T21:54:50.795Z\",\"updatedOn\":\"2026-03-08T21:54:50.795Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:54:50.7958", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:54:50.7958", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:54:50.7958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:54:50.8037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:54:50.8037", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00006\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:54:50.8923", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:54:50.8923", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:54:50.8923", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:50.8923", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:54:50.8923", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:54:50.8923", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48026\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:54:50.8983", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:54:50.8983", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:50.8983", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00037#" } { "timestamp": "2026-03-08 21:54:50.8983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00037" } { "timestamp": "2026-03-08 21:54:50.8983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:54:50.8983", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:54:50.8983", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:54:50.8983", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:54:50.8983", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:54:50.9968", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00037\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626801,\"createdOn\":\"2026-03-08T21:54:50.996Z\",\"updatedOn\":\"2026-03-08T21:54:50.996Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:54:50.9968", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:54:50.9968", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:54:50.9968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:54:51.0056", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:54:51.0056", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00037\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:54:51.0935", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:54:51.0935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:54:51.0935", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:51.0935", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:54:51.0935", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:54:51.0935", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:54:51.0984", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:54:51.0984", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:51.0984", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00007#" } { "timestamp": "2026-03-08 21:54:51.0984", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00007" } { "timestamp": "2026-03-08 21:54:51.0984", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:54:51.0984", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:54:51.0984", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:54:51.0984", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:54:51.0984", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:54:51.1974", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626803,\"createdOn\":\"2026-03-08T21:54:51.196Z\",\"updatedOn\":\"2026-03-08T21:54:51.196Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:54:51.1974", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:54:51.1974", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:54:51.1974", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:54:51.2135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:54:51.2135", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:54:51.3036", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:54:51.3036", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:54:51.3036", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:51.3036", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:54:51.3036", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:54:51.3036", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00071\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:54:51.3036", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:54:51.3036", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:51.3036", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00071#" } { "timestamp": "2026-03-08 21:54:51.3036", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00071" } { "timestamp": "2026-03-08 21:54:51.3204", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:54:51.3204", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:54:51.3204", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:54:51.3204", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:54:51.3204", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:54:51.4110", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00071\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00071\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626805,\"createdOn\":\"2026-03-08T21:54:51.410Z\",\"updatedOn\":\"2026-03-08T21:54:51.410Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:54:51.4110", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:54:51.4110", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:54:51.4110", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:54:51.4110", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:54:51.4110", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00071\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:54:51.5063", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:54:51.5063", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:54:51.5063", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:51.5063", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:54:51.5063", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:54:51.5063", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21920\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:54:51.5063", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:54:51.5063", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:51.5063", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00007#" } { "timestamp": "2026-03-08 21:54:51.5063", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00007" } { "timestamp": "2026-03-08 21:54:51.5206", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:54:51.5206", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:54:51.5206", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:54:51.5206", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:54:51.5206", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:54:51.6086", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626807,\"createdOn\":\"2026-03-08T21:54:51.608Z\",\"updatedOn\":\"2026-03-08T21:54:51.608Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:54:51.6086", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:54:51.6086", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:54:51.6086", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:54:51.6205", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:54:51.6205", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:54:51.7083", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:54:51.7083", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:54:51.7083", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:51.7083", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:54:51.7083", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:54:51.7083", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22275\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:54:51.7083", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:54:51.7083", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:51.7083", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00001#" } { "timestamp": "2026-03-08 21:54:51.7083", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00001" } { "timestamp": "2026-03-08 21:54:51.7287", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:54:51.7287", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:54:51.7287", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:54:51.7287", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:54:51.7287", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:54:51.8177", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626809,\"createdOn\":\"2026-03-08T21:54:51.817Z\",\"updatedOn\":\"2026-03-08T21:54:51.817Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:54:51.8177", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:54:51.8177", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:54:51.8177", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:54:51.8177", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:54:51.8177", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:54:51.9133", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:54:51.9133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:54:51.9133", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:51.9133", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:54:51.9133", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:54:51.9133", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22283\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:54:51.9133", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:54:51.9133", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:51.9133", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00003#" } { "timestamp": "2026-03-08 21:54:51.9133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00003" } { "timestamp": "2026-03-08 21:54:51.9313", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:54:51.9313", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:54:51.9313", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:54:51.9313", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:54:51.9313", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:54:52.0195", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00003\\n
\\n Description:<\/b> Test notification 08-jan-2025 testttttttt\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626811,\"createdOn\":\"2026-03-08T21:54:52.019Z\",\"updatedOn\":\"2026-03-08T21:54:52.019Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:54:52.0195", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:54:52.0195", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:54:52.0208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:54:52.0208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:54:52.0208", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00003\"},{\"type\":\"text\",\"text\":\"Test notification 08-jan-2025 testttttttt\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:54:52.1226", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:54:52.1226", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:54:52.1226", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:52.1226", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:54:52.1226", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:54:52.1226", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22319\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:54:52.1226", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:54:52.1226", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:52.1226", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/26\/00003#" } { "timestamp": "2026-03-08 21:54:52.1226", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/26\/00003" } { "timestamp": "2026-03-08 21:54:52.1459", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:54:52.1459", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:54:52.1459", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:54:52.1459", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:54:52.1459", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:54:52.2344", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626813,\"createdOn\":\"2026-03-08T21:54:52.233Z\",\"updatedOn\":\"2026-03-08T21:54:52.233Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:54:52.2344", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:54:52.2344", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:54:52.2344", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:54:52.2453", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:54:52.2453", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:54:52.3320", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:54:52.3320", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:54:52.3341", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:52.3341", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:54:52.3341", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:54:52.3341", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:54:52.3341", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:54:52.3341", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:52.3341", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00010#" } { "timestamp": "2026-03-08 21:54:52.3341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00010" } { "timestamp": "2026-03-08 21:54:52.3485", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:54:52.3485", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:54:52.3485", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:54:52.3485", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:54:52.3485", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:54:52.4367", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626815,\"createdOn\":\"2026-03-08T21:54:52.436Z\",\"updatedOn\":\"2026-03-08T21:54:52.436Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:54:52.4367", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:54:52.4367", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:54:52.4367", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:54:52.4449", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:54:52.4449", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:54:52.5327", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:54:52.5327", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:54:52.5327", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:52.5327", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:54:52.5327", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:54:52.5327", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"26971\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:54:52.5376", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:54:52.5376", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:52.5376", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00009#" } { "timestamp": "2026-03-08 21:54:52.5376", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00009" } { "timestamp": "2026-03-08 21:54:52.5376", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:54:52.5376", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:54:52.5376", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:54:52.5376", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:54:52.5376", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:54:52.6368", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00009\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626817,\"createdOn\":\"2026-03-08T21:54:52.636Z\",\"updatedOn\":\"2026-03-08T21:54:52.636Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:54:52.6368", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:54:52.6368", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:54:52.6368", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:54:52.6457", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:54:52.6457", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00009\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:54:52.7331", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:54:52.7331", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:54:52.7331", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:52.7331", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:54:52.7331", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:54:52.7331", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47933\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:54:52.7331", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:54:52.7331", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:52.7331", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00034#" } { "timestamp": "2026-03-08 21:54:52.7331", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00034" } { "timestamp": "2026-03-08 21:54:52.7467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:54:52.7467", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:54:52.7467", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:54:52.7467", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:54:52.7467", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:54:52.8358", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00034\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626819,\"createdOn\":\"2026-03-08T21:54:52.835Z\",\"updatedOn\":\"2026-03-08T21:54:52.835Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:54:52.8358", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:54:52.8358", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:54:52.8358", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:54:52.8599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:54:52.8599", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00034\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:54:52.9468", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:54:52.9468", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:54:52.9468", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:52.9468", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:54:52.9468", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:54:52.9468", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:54:52.9468", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:54:52.9468", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:52.9468", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00017#" } { "timestamp": "2026-03-08 21:54:52.9468", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00017" } { "timestamp": "2026-03-08 21:54:52.9604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:54:52.9604", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:54:52.9604", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:54:52.9604", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:54:52.9604", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:54:53.0457", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00017\\n
\\n Description:<\/b> This is action tracker Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626821,\"createdOn\":\"2026-03-08T21:54:53.047Z\",\"updatedOn\":\"2026-03-08T21:54:53.047Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:54:53.0457", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:54:53.0457", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:54:53.0457", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:54:53.0625", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:54:53.0625", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00017\"},{\"type\":\"text\",\"text\":\"This is action tracker Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:54:53.1496", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:54:53.1496", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:54:53.1496", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:53.1496", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:54:53.1496", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:54:53.1496", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47967\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00019\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:54:53.1496", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:54:53.1496", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:53.1496", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00019#" } { "timestamp": "2026-03-08 21:54:53.1496", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00019" } { "timestamp": "2026-03-08 21:54:53.1674", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:54:53.1674", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:54:53.1674", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:54:53.1674", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:54:53.1674", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:54:53.2534", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00019\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00019\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626823,\"createdOn\":\"2026-03-08T21:54:53.256Z\",\"updatedOn\":\"2026-03-08T21:54:53.256Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:54:53.2534", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:54:53.2534", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:54:53.2534", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:54:53.2667", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:54:53.2667", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00019\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:54:53.3539", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:54:53.3539", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:54:53.3539", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:53.3539", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:54:53.3539", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:54:53.3539", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21798\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00058\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 21:54:53.3539", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:54:53.3539", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:53.3539", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00058#" } { "timestamp": "2026-03-08 21:54:53.3539", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00058" } { "timestamp": "2026-03-08 21:54:53.3716", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:54:53.3716", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:54:53.3716", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:54:53.3716", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:54:53.3716", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:54:53.4604", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00058\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00058\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626825,\"createdOn\":\"2026-03-08T21:54:53.459Z\",\"updatedOn\":\"2026-03-08T21:54:53.459Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:54:53.4604", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:54:53.4604", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:54:53.4604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:54:53.4757", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:54:53.4757", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00058\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:54:53.5640", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:54:53.5640", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:54:53.5640", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:53.5640", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:54:53.5640", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:54:53.5640", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48028\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 21:54:53.5713", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:54:53.5713", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:53.5713", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00021#" } { "timestamp": "2026-03-08 21:54:53.5713", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00021" } { "timestamp": "2026-03-08 21:54:53.5713", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 21:54:53.5713", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 21:54:53.5713", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 21:54:53.5713", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 21:54:53.5713", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 21:54:53.6701", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00021\\n
\\n Description:<\/b> Test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626827,\"createdOn\":\"2026-03-08T21:54:53.669Z\",\"updatedOn\":\"2026-03-08T21:54:53.669Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 21:54:53.6701", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 21:54:53.6701", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 21:54:53.6701", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 21:54:53.6807", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 21:54:53.6807", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00021\"},{\"type\":\"text\",\"text\":\"Test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 21:54:53.7685", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 21:54:53.7685", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 21:54:53.7685", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 21:54:53.7685", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:55:04.1617", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:55:04.1617", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 21:55:04.1617", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:55:04.1617", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 21:55:04.1617", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 21:55:04.1617", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:55:04.1617", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:55:04.1617", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:55:04.1617", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:55:04.1617", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:55:04.1617", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:55:04.1617", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:55:04.1617", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 21:55:04.1617", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 21:55:04.1617", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 21:55:04.1825", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:55:04.6954", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:55:04.6954", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 21:55:04.6954", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 21:55:04.7118", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:55:05.2494", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:55:05.2494", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 21:55:05.2494", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 21:55:05.2621", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:55:05.8503", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:55:05.8503", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:55:05.8503", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:55:05.8503", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:55:05.8503", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:55:05.8503", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:55:05.8503", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 21:55:05.8503", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 21:55:05.8503", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 21:55:05.8503", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 21:55:05.8503", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:55:05.8503", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 21:58:04.2081", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 21:58:04.2081", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 21:58:04.2081", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 21:58:04.2081", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 21:58:04.2081", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 21:58:04.2081", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:58:04.2081", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:58:04.2081", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:58:04.2081", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:58:04.2081", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:58:04.2081", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:58:04.2081", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 21:58:04.2081", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 21:58:04.2081", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 21:58:04.2081", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 21:58:04.2283", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:58:04.7408", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:58:04.7408", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 21:58:04.7408", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 21:58:04.7539", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:58:05.2847", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:58:05.2847", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 21:58:05.2847", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 21:58:05.3033", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 21:58:05.9225", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 21:58:05.9259", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 21:58:05.9259", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:58:05.9259", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 21:58:05.9259", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 21:58:05.9259", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 21:58:05.9259", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 21:58:05.9259", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 21:58:05.9259", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 21:58:05.9259", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 21:58:05.9259", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 21:58:05.9259", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:01:04.1441", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:01:04.1441", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 22:01:04.1441", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:01:04.1441", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 22:01:04.1441", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 22:01:04.1441", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:01:04.1441", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:01:04.1441", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:01:04.1441", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:01:04.1441", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:01:04.1441", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:01:04.1441", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:01:04.1441", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 22:01:04.1441", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 22:01:04.1549", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 22:01:04.1711", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:01:04.6856", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:01:04.6856", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 22:01:04.6856", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 22:01:04.7036", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:01:05.2480", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:01:05.2480", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 22:01:05.2480", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 22:01:05.2643", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:01:05.8667", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:01:05.8667", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:01:05.8667", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:01:05.8667", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:01:05.8667", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:01:05.8667", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:01:05.8667", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 22:01:05.8667", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 22:01:05.8667", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 22:01:05.8746", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 22:01:05.8746", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:01:05.8746", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:04:04.1715", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:04:04.1715", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 22:04:04.1715", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:04:04.1715", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 22:04:04.1715", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 22:04:04.1715", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:04:04.1715", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:04:04.1715", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:04:04.1715", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:04:04.1715", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:04:04.1715", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:04:04.1715", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:04:04.1715", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 22:04:04.1834", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 22:04:04.1834", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 22:04:04.2024", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:04:04.7173", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:04:04.7173", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 22:04:04.7173", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 22:04:04.7337", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:04:05.2591", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:04:05.2636", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 22:04:05.2636", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 22:04:05.2840", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:04:05.8968", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:04:05.8968", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:04:05.8968", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:04:05.8968", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:04:05.8968", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:04:05.8968", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:04:05.8968", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 22:04:05.8968", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 22:04:05.9029", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 22:04:05.9029", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 22:04:05.9029", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:04:05.9029", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:07:04.2059", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:07:04.2059", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 22:07:04.2113", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:07:04.2113", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 22:07:04.2113", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 22:07:04.2113", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:07:04.2113", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:07:04.2113", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:07:04.2113", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:07:04.2113", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:07:04.2113", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:07:04.2113", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:07:04.2113", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 22:07:04.2113", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 22:07:04.2113", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 22:07:04.2389", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:07:04.7737", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:07:04.7737", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 22:07:04.7737", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 22:07:04.7902", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:07:05.3285", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:07:05.3285", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 22:07:05.3285", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 22:07:05.3454", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:07:05.9505", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:07:05.9505", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:07:05.9505", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:07:05.9505", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:07:05.9505", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:07:05.9505", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:07:05.9505", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 22:07:05.9505", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 22:07:05.9505", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 22:07:05.9505", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 22:07:05.9621", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:07:05.9621", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:09:49.1896", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:09:49.1896", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18702\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:09:49.1969", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:09:49.1969", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:09:49.1969", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00030#" } { "timestamp": "2026-03-08 22:09:49.1969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00030" } { "timestamp": "2026-03-08 22:09:49.1969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 22:09:49.1969", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:09:49.1969", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:09:49.1969", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:09:49.1969", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:09:49.3431", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00030\\n
\\n Description:<\/b> Issue with lot of UI in everywhere\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626829,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T22:09:49.342Z\",\"updatedOn\":\"2026-03-08T22:09:49.342Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:09:49.3431", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:09:49.3431", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:09:49.3431", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 22:09:49.3506", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 22:09:49.3506", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00030\"},{\"type\":\"text\",\"text\":\"Issue with lot of UI in everywhere\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:09:49.4372", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:09:49.4372", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 22:09:49.4372", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:09:49.4372", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:09:49.4372", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:09:49.4372", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18719\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:09:49.4439", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:09:49.4439", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:09:49.4439", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00011#" } { "timestamp": "2026-03-08 22:09:49.4439", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00011" } { "timestamp": "2026-03-08 22:09:49.4439", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 22:09:49.4439", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:09:49.4439", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:09:49.4439", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:09:49.4439", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:09:49.5420", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00011\\n
\\n Description:<\/b> This is the testing of a safety alert after Raj made all changes.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626831,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T22:09:49.541Z\",\"updatedOn\":\"2026-03-08T22:09:49.541Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:09:49.5420", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:09:49.5420", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:09:49.5420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 22:09:49.5620", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 22:09:49.5620", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00011\"},{\"type\":\"text\",\"text\":\"This is the testing of a safety alert after Raj made all changes.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:09:49.6543", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:09:49.6543", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 22:09:49.6543", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:09:49.6543", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:09:49.6543", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:09:49.6543", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 22:09:49.6637", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:09:49.6637", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:09:49.6637", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00039#" } { "timestamp": "2026-03-08 22:09:49.6637", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00039" } { "timestamp": "2026-03-08 22:09:49.6637", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:09:49.6637", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:09:49.6637", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:09:49.6637", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:09:49.6637", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:09:49.7625", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626833,\"createdOn\":\"2026-03-08T22:09:49.762Z\",\"updatedOn\":\"2026-03-08T22:09:49.762Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:09:49.7625", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:09:49.7625", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:09:49.7625", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:09:49.7724", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:09:49.7724", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:09:49.8598", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:09:49.8598", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:09:49.8598", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:09:49.8598", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:09:49.8598", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:09:49.8598", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48031\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 22:09:49.8670", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:09:49.8670", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:09:49.8670", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00022#" } { "timestamp": "2026-03-08 22:09:49.8670", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00022" } { "timestamp": "2026-03-08 22:09:49.8803", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:09:49.8803", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:09:49.8803", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:09:49.8803", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:09:49.8803", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:09:49.9680", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00022\\n
\\n Description:<\/b> Testing\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626835,\"createdOn\":\"2026-03-08T22:09:49.967Z\",\"updatedOn\":\"2026-03-08T22:09:49.967Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:09:49.9680", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:09:49.9680", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:09:49.9680", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:09:49.9768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:09:49.9768", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00022\"},{\"type\":\"text\",\"text\":\"Testing\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:09:50.0644", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:09:50.0644", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:09:50.0644", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:09:50.0644", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:10:04.1902", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:10:04.1902", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 22:10:04.1956", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:10:04.1956", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 22:10:04.1956", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 22:10:04.1956", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:10:04.1956", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:10:04.1956", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:10:04.1956", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:10:04.1956", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:10:04.1956", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:10:04.1956", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:10:04.1956", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 22:10:04.1956", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 22:10:04.1956", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 22:10:04.2117", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:10:04.7283", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:10:04.7283", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 22:10:04.7283", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 22:10:04.7549", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:10:05.3220", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:10:05.3220", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 22:10:05.3220", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 22:10:05.3424", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:10:05.9238", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:10:05.9281", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:10:05.9281", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:10:05.9281", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:10:05.9281", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:10:05.9281", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:10:05.9281", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 22:10:05.9281", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 22:10:05.9281", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 22:10:05.9281", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 22:10:05.9281", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:10:05.9281", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:13:04.2076", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:13:04.2076", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 22:13:04.2076", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:13:04.2076", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 22:13:04.2076", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 22:13:04.2076", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:13:04.2076", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:13:04.2076", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:13:04.2076", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:13:04.2076", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:13:04.2076", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:13:04.2076", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:13:04.2076", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 22:13:04.2222", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 22:13:04.2222", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 22:13:04.2412", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:13:04.7584", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:13:04.7584", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 22:13:04.7584", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 22:13:04.7755", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:13:05.3173", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:13:05.3173", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 22:13:05.3173", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 22:13:05.3335", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:13:05.9398", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:13:05.9398", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:13:05.9398", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:13:05.9398", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:13:05.9398", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:13:05.9398", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:13:05.9398", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 22:13:05.9398", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 22:13:05.9398", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 22:13:05.9398", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 22:13:05.9398", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:13:05.9541", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:16:04.1552", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:16:04.1552", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 22:16:04.1552", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:16:04.1552", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 22:16:04.1552", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 22:16:04.1552", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:16:04.1552", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:16:04.1552", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:16:04.1552", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:16:04.1552", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:16:04.1552", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:16:04.1552", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:16:04.1552", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 22:16:04.1710", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 22:16:04.1710", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 22:16:04.1876", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:16:04.7144", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:16:04.7144", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 22:16:04.7179", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 22:16:04.7179", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:16:05.2899", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:16:05.2899", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 22:16:05.2949", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 22:16:05.2949", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:16:05.8848", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:16:05.8893", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:16:05.8893", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:16:05.8893", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:16:05.8893", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:16:05.8893", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:16:05.8893", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 22:16:05.8893", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 22:16:05.8893", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 22:16:05.8893", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 22:16:05.8893", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:16:05.8893", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:19:04.1685", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:19:04.1685", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 22:19:04.1685", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:19:04.1685", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 22:19:04.1685", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 22:19:04.1685", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:19:04.1685", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:19:04.1685", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:19:04.1685", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:19:04.1685", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:19:04.1685", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:19:04.1685", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:19:04.1685", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 22:19:04.1685", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 22:19:04.1824", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 22:19:04.1990", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:19:04.7144", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:19:04.7144", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 22:19:04.7144", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 22:19:04.7363", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:19:05.2929", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:19:05.2929", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 22:19:05.2929", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 22:19:05.3080", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:19:05.9152", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:19:05.9209", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:19:05.9209", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:19:05.9209", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:19:05.9209", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:19:05.9209", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:19:05.9209", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 22:19:05.9209", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 22:19:05.9209", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 22:19:05.9209", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 22:19:05.9209", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:19:05.9209", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:22:04.2044", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:22:04.2044", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 22:22:04.2044", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:22:04.2044", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 22:22:04.2044", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 22:22:04.2106", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:22:04.2106", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:22:04.2106", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:22:04.2106", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:22:04.2106", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:22:04.2106", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:22:04.2106", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:22:04.2106", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 22:22:04.2106", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 22:22:04.2106", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 22:22:04.2106", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:22:04.7429", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:22:04.7429", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 22:22:04.7429", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 22:22:04.7429", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:22:05.2978", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:22:05.2978", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 22:22:05.2978", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 22:22:05.3151", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:22:05.8895", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:22:05.8895", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:22:05.8895", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:22:05.8895", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:22:05.8895", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:22:05.8895", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:22:05.8895", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 22:22:05.8895", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 22:22:05.8895", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 22:22:05.8982", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 22:22:05.8982", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:22:05.8982", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:24:49.2443", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:24:49.2443", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18365\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:24:49.2443", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:24:49.2443", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:24:49.2443", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00001#" } { "timestamp": "2026-03-08 22:24:49.2443", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00001" } { "timestamp": "2026-03-08 22:24:49.2599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:24:49.2599", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:24:49.2599", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:24:49.2599", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:24:49.2599", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:24:49.3925", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626837,\"createdOn\":\"2026-03-08T22:24:49.392Z\",\"updatedOn\":\"2026-03-08T22:24:49.392Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:24:49.3925", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:24:49.3925", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:24:49.3925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:24:49.3965", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:24:49.3965", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:24:49.4889", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:24:49.4889", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:24:49.4889", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:24:49.4889", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:24:49.4889", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:24:49.4889", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18375\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:24:49.4889", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:24:49.4889", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:24:49.4889", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00002#" } { "timestamp": "2026-03-08 22:24:49.4889", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00002" } { "timestamp": "2026-03-08 22:24:49.5058", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:24:49.5058", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:24:49.5058", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:24:49.5058", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:24:49.5058", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:24:49.5938", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626839,\"createdOn\":\"2026-03-08T22:24:49.593Z\",\"updatedOn\":\"2026-03-08T22:24:49.593Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:24:49.5938", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:24:49.5938", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:24:49.5938", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:24:49.6041", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:24:49.6041", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:24:49.6967", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:24:49.6967", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:24:49.6967", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:24:49.6967", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:24:49.6967", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:24:49.6967", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21869\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00218\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 22:24:49.6967", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:24:49.6967", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:24:49.6967", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00218#" } { "timestamp": "2026-03-08 22:24:49.6967", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00218" } { "timestamp": "2026-03-08 22:24:49.7137", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:24:49.7137", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:24:49.7137", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:24:49.7137", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:24:49.7137", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:24:49.8139", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00218\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00218\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626841,\"createdOn\":\"2026-03-08T22:24:49.813Z\",\"updatedOn\":\"2026-03-08T22:24:49.813Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:24:49.8139", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:24:49.8139", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:24:49.8139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:24:49.8228", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:24:49.8228", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00218\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:24:49.9189", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:24:49.9189", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:24:49.9189", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:24:49.9189", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:24:49.9189", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:24:49.9189", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22098\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00051\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 22:24:49.9189", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:24:49.9189", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:24:49.9258", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00051#" } { "timestamp": "2026-03-08 22:24:49.9258", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00051" } { "timestamp": "2026-03-08 22:24:49.9258", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:24:49.9258", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:24:49.9258", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:24:49.9258", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:24:49.9258", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:24:50.0257", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00051\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00051\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626843,\"createdOn\":\"2026-03-08T22:24:50.025Z\",\"updatedOn\":\"2026-03-08T22:24:50.025Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:24:50.0257", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:24:50.0257", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:24:50.0257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:24:50.0534", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:24:50.0534", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00051\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:24:50.1421", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:24:50.1421", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:24:50.1421", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:24:50.1421", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:24:50.1421", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:24:50.1421", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00172\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 22:24:50.1491", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:24:50.1491", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:24:50.1491", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00172#" } { "timestamp": "2026-03-08 22:24:50.1491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00172" } { "timestamp": "2026-03-08 22:24:50.1604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:24:50.1604", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:24:50.1604", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:24:50.1604", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:24:50.1604", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:24:50.2500", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00172\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00172\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abcd DEFG\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626845,\"createdOn\":\"2026-03-08T22:24:50.249Z\",\"updatedOn\":\"2026-03-08T22:24:50.249Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:24:50.2500", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:24:50.2500", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:24:50.2500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:24:50.2604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:24:50.2604", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00172\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abcd DEFG\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:24:50.3469", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:24:50.3469", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:24:50.3469", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:24:50.3469", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:24:50.3481", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:24:50.3481", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21722\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00173\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 22:24:50.3481", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:24:50.3481", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:24:50.3481", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00173#" } { "timestamp": "2026-03-08 22:24:50.3481", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00173" } { "timestamp": "2026-03-08 22:24:50.3481", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:24:50.3481", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:24:50.3481", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:24:50.3481", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:24:50.3481", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:24:50.4501", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00173\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00173\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626847,\"createdOn\":\"2026-03-08T22:24:50.449Z\",\"updatedOn\":\"2026-03-08T22:24:50.449Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:24:50.4501", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:24:50.4501", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:24:50.4501", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:24:50.4602", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:24:50.4602", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00173\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:24:50.5460", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:24:50.5460", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:24:50.5460", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:24:50.5460", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:24:50.5460", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:24:50.5460", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21847\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00207\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 22:24:50.5523", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:24:50.5523", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:24:50.5523", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00207#" } { "timestamp": "2026-03-08 22:24:50.5523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00207" } { "timestamp": "2026-03-08 22:24:50.5523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:24:50.5668", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:24:50.5668", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:24:50.5668", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:24:50.5668", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:24:50.6545", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00207\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00207\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626849,\"createdOn\":\"2026-03-08T22:24:50.654Z\",\"updatedOn\":\"2026-03-08T22:24:50.654Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:24:50.6545", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:24:50.6545", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:24:50.6545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:24:50.6657", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:24:50.6657", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00207\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:24:50.7535", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:24:50.7535", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:24:50.7535", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:24:50.7535", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:24:50.7546", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:24:50.7546", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21802\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00059\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 22:24:50.7546", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:24:50.7546", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:24:50.7546", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00059#" } { "timestamp": "2026-03-08 22:24:50.7546", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00059" } { "timestamp": "2026-03-08 22:24:50.7804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:24:50.7804", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:24:50.7804", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:24:50.7804", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:24:50.7804", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:24:50.8728", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00059\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00059\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626851,\"createdOn\":\"2026-03-08T22:24:50.872Z\",\"updatedOn\":\"2026-03-08T22:24:50.872Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:24:50.8728", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:24:50.8728", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:24:50.8728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:24:50.8815", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:24:50.8815", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00059\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:24:50.9691", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:24:50.9691", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:24:50.9691", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:24:50.9691", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:25:04.1642", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:25:04.1642", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 22:25:04.1642", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:25:04.1642", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 22:25:04.1642", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 22:25:04.1642", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:25:04.1642", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:25:04.1642", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:25:04.1642", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:25:04.1642", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:25:04.1642", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:25:04.1642", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:25:04.1642", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 22:25:04.1642", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 22:25:04.1765", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 22:25:04.1765", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:25:04.7008", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:25:04.7008", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 22:25:04.7008", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 22:25:04.7178", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:25:05.2461", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:25:05.2461", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 22:25:05.2461", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 22:25:05.2674", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:25:05.8426", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:25:05.8426", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:25:05.8477", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:25:05.8477", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:25:05.8477", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:25:05.8477", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:25:05.8477", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 22:25:05.8477", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 22:25:05.8477", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 22:25:05.8477", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 22:25:05.8477", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:25:05.8477", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:28:04.2486", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:28:04.2486", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 22:28:04.2579", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:28:04.2579", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 22:28:04.2579", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 22:28:04.2579", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:28:04.2579", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:28:04.2579", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:28:04.2579", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:28:04.2579", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:28:04.2579", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:28:04.2579", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:28:04.2579", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 22:28:04.2579", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 22:28:04.2579", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 22:28:04.2731", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:28:04.7839", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:28:04.7839", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 22:28:04.7839", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 22:28:04.8020", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:28:05.3635", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:28:05.3635", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 22:28:05.3635", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 22:28:05.3794", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:28:05.9970", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:28:06.0036", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:28:06.0036", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:28:06.0036", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:28:06.0036", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:28:06.0036", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:28:06.0036", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 22:28:06.0036", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 22:28:06.0036", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 22:28:06.0036", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 22:28:06.0036", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:28:06.0036", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:31:04.1642", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:31:04.1642", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 22:31:04.1702", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:31:04.1702", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 22:31:04.1702", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 22:31:04.1702", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:31:04.1702", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:31:04.1702", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:31:04.1702", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:31:04.1702", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:31:04.1702", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:31:04.1702", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:31:04.1702", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 22:31:04.1702", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 22:31:04.1702", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 22:31:04.1972", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:31:04.7179", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:31:04.7179", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 22:31:04.7179", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 22:31:04.7345", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:31:05.2616", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:31:05.2639", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 22:31:05.2639", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 22:31:05.2639", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:31:05.8606", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:31:05.8606", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:31:05.8606", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:31:05.8606", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:31:05.8606", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:31:05.8606", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:31:05.8606", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 22:31:05.8606", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 22:31:05.8606", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 22:31:05.8606", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 22:31:05.8733", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:31:05.8733", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:34:04.1473", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:34:04.1473", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 22:34:04.1571", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:34:04.1571", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 22:34:04.1571", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 22:34:04.1571", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:34:04.1571", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:34:04.1571", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:34:04.1571", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:34:04.1571", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:34:04.1571", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:34:04.1571", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:34:04.1571", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 22:34:04.1571", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 22:34:04.1571", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 22:34:04.1767", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:34:04.7124", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:34:04.7140", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 22:34:04.7140", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 22:34:04.7369", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:34:05.2831", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:34:05.2831", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 22:34:05.2831", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 22:34:05.2974", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:34:05.9042", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:34:05.9042", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:34:05.9042", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:34:05.9042", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:34:05.9042", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:34:05.9042", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:34:05.9042", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 22:34:05.9042", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 22:34:05.9042", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 22:34:05.9169", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 22:34:05.9169", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:34:05.9169", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:37:04.2243", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:37:04.2243", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 22:37:04.2309", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:37:04.2309", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 22:37:04.2309", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 22:37:04.2309", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:37:04.2309", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:37:04.2309", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:37:04.2309", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:37:04.2309", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:37:04.2309", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:37:04.2309", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:37:04.2309", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 22:37:04.2309", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 22:37:04.2309", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 22:37:04.2446", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:37:04.7623", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:37:04.7623", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 22:37:04.7623", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 22:37:04.7828", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:37:05.3361", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:37:05.3361", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 22:37:05.3361", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 22:37:05.3509", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:37:05.9567", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:37:05.9594", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:37:05.9594", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:37:05.9594", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:37:05.9594", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:37:05.9594", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:37:05.9594", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 22:37:05.9594", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 22:37:05.9594", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 22:37:05.9594", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 22:37:05.9594", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:37:05.9594", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:39:49.2694", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:39:49.2694", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18642\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:39:49.2694", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:39:49.2694", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:49.2694", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00022#" } { "timestamp": "2026-03-08 22:39:49.2694", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00022" } { "timestamp": "2026-03-08 22:39:49.2855", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:39:49.2855", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:39:49.2855", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:39:49.2855", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:39:49.2855", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:39:49.4179", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00022\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626853,\"createdOn\":\"2026-03-08T22:39:49.417Z\",\"updatedOn\":\"2026-03-08T22:39:49.417Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:39:49.4179", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:39:49.4179", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:39:49.4179", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:39:49.4257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:39:49.4257", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00022\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:39:49.5137", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:39:49.5137", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:39:49.5137", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:49.5137", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:39:49.5137", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:39:49.5137", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18646\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TC-\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:39:49.5137", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:39:49.5137", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:49.5190", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TC-\/25\/00011#" } { "timestamp": "2026-03-08 22:39:49.5190", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TC-\/25\/00011" } { "timestamp": "2026-03-08 22:39:49.5190", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:39:49.5190", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:39:49.5190", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:39:49.5190", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:39:49.5190", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:39:49.6222", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TC-\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TC-\/25\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626855,\"createdOn\":\"2026-03-08T22:39:49.622Z\",\"updatedOn\":\"2026-03-08T22:39:49.622Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:39:49.6222", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:39:49.6222", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:39:49.6222", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:39:49.6359", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:39:49.6359", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TC-\/25\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:39:49.7238", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:39:49.7238", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:39:49.7238", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:49.7238", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:39:49.7238", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:39:49.7238", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:39:49.7238", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:39:49.7238", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:49.7238", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00005#" } { "timestamp": "2026-03-08 22:39:49.7238", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00005" } { "timestamp": "2026-03-08 22:39:49.7465", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:39:49.7465", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:39:49.7465", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:39:49.7465", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:39:49.7465", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:39:49.8397", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626857,\"createdOn\":\"2026-03-08T22:39:49.838Z\",\"updatedOn\":\"2026-03-08T22:39:49.838Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:39:49.8397", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:39:49.8397", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:39:49.8397", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:39:49.8504", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:39:49.8504", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:39:49.9407", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:39:49.9412", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:39:49.9412", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:49.9412", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:39:49.9412", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:39:49.9412", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18692\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:39:49.9412", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:39:49.9412", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:49.9412", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00029#" } { "timestamp": "2026-03-08 22:39:49.9412", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00029" } { "timestamp": "2026-03-08 22:39:49.9575", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:39:49.9575", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:39:49.9575", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:39:49.9575", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:39:49.9575", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:39:50.0468", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626859,\"createdOn\":\"2026-03-08T22:39:50.046Z\",\"updatedOn\":\"2026-03-08T22:39:50.046Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:39:50.0468", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:39:50.0468", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:39:50.0468", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:39:50.0610", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:39:50.0610", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:39:50.1503", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:39:50.1503", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:39:50.1503", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:50.1503", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:39:50.1503", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:39:50.1503", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18710\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:39:50.1503", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:39:50.1503", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:50.1503", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00009#" } { "timestamp": "2026-03-08 22:39:50.1503", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00009" } { "timestamp": "2026-03-08 22:39:50.1649", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:39:50.1649", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:39:50.1649", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:39:50.1649", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:39:50.1649", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:39:50.2523", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00009\\n
\\n Description:<\/b> Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626861,\"createdOn\":\"2026-03-08T22:39:50.252Z\",\"updatedOn\":\"2026-03-08T22:39:50.252Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:39:50.2523", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:39:50.2523", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:39:50.2523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:39:50.2622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:39:50.2622", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00009\"},{\"type\":\"text\",\"text\":\"Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:39:50.3492", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:39:50.3492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:39:50.3492", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:50.3492", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:39:50.3492", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:39:50.3492", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18766\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:39:50.3492", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:39:50.3492", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:50.3492", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00007#" } { "timestamp": "2026-03-08 22:39:50.3492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00007" } { "timestamp": "2026-03-08 22:39:50.3668", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:39:50.3668", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:39:50.3668", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:39:50.3668", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:39:50.3668", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:39:50.4587", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626863,\"createdOn\":\"2026-03-08T22:39:50.455Z\",\"updatedOn\":\"2026-03-08T22:39:50.455Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:39:50.4587", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:39:50.4587", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:39:50.4587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:39:50.4587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:39:50.4587", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:39:50.5570", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:39:50.5570", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:39:50.5570", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:50.5570", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:39:50.5570", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:39:50.5570", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18835\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00027\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:39:50.5570", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:39:50.5570", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:50.5570", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00027#" } { "timestamp": "2026-03-08 22:39:50.5570", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00027" } { "timestamp": "2026-03-08 22:39:50.5748", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:39:50.5748", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:39:50.5748", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:39:50.5748", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:39:50.5748", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:39:50.6637", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00027\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00027\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626865,\"createdOn\":\"2026-03-08T22:39:50.663Z\",\"updatedOn\":\"2026-03-08T22:39:50.663Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:39:50.6637", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:39:50.6637", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:39:50.6637", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:39:50.6637", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:39:50.6637", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00027\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:39:50.7610", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:39:50.7610", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:39:50.7610", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:50.7610", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:39:50.7610", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:39:50.7610", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21723\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00050\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:39:50.7610", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:39:50.7610", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:50.7610", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00050#" } { "timestamp": "2026-03-08 22:39:50.7610", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00050" } { "timestamp": "2026-03-08 22:39:50.7770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 22:39:50.7770", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:39:50.7770", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:39:50.7770", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:39:50.7770", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:39:50.8665", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00050\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00050\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626867,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T22:39:50.865Z\",\"updatedOn\":\"2026-03-08T22:39:50.865Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:39:50.8665", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:39:50.8665", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:39:50.8665", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 22:39:50.8665", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 22:39:50.8784", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00050\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:39:50.9651", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:39:50.9651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 22:39:50.9651", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:50.9651", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:39:50.9651", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:39:50.9651", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21729\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00176\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:39:50.9651", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:39:50.9651", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:50.9651", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00176#" } { "timestamp": "2026-03-08 22:39:50.9651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00176" } { "timestamp": "2026-03-08 22:39:50.9839", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 22:39:50.9839", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:39:50.9839", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:39:50.9839", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:39:50.9839", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:39:51.0725", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00176\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00176\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626869,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T22:39:51.072Z\",\"updatedOn\":\"2026-03-08T22:39:51.072Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:39:51.0725", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:39:51.0725", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:39:51.0725", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 22:39:51.1222", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 22:39:51.1222", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00176\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:39:51.2102", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:39:51.2102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 22:39:51.2102", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:51.2102", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:39:51.2102", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:39:51.2102", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21757\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:39:51.2102", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:39:51.2102", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:51.2102", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/25\/00002#" } { "timestamp": "2026-03-08 22:39:51.2102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/25\/00002" } { "timestamp": "2026-03-08 22:39:51.2254", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 22:39:51.2254", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:39:51.2254", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:39:51.2254", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:39:51.2254", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:39:51.3122", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626871,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T22:39:51.313Z\",\"updatedOn\":\"2026-03-08T22:39:51.313Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:39:51.3122", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:39:51.3122", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:39:51.3122", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 22:39:51.3227", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 22:39:51.3227", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:39:51.4104", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:39:51.4104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 22:39:51.4104", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:51.4104", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:39:51.4104", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:39:51.4104", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00200\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:39:51.4104", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:39:51.4104", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:51.4104", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00200#" } { "timestamp": "2026-03-08 22:39:51.4104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00200" } { "timestamp": "2026-03-08 22:39:51.4284", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 22:39:51.4284", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:39:51.4284", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:39:51.4284", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:39:51.4284", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:39:51.5133", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00200\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00200\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626873,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T22:39:51.516Z\",\"updatedOn\":\"2026-03-08T22:39:51.516Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:39:51.5133", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:39:51.5133", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:39:51.5133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 22:39:51.5301", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 22:39:51.5301", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00200\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:39:51.6180", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:39:51.6180", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 22:39:51.6180", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:51.6180", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:39:51.6180", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:39:51.6180", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21795\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00201\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:39:51.6180", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:39:51.6180", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:51.6180", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00201#" } { "timestamp": "2026-03-08 22:39:51.6180", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00201" } { "timestamp": "2026-03-08 22:39:51.6387", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 22:39:51.6387", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:39:51.6387", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:39:51.6387", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:39:51.6387", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:39:51.7280", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00201\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00201\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626875,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T22:39:51.727Z\",\"updatedOn\":\"2026-03-08T22:39:51.727Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:39:51.7280", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:39:51.7280", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:39:51.7280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 22:39:51.7425", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 22:39:51.7425", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00201\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:39:51.8267", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:39:51.8267", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 22:39:51.8267", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:51.8267", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:39:51.8267", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:39:51.8267", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21867\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00217\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:39:51.8352", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:39:51.8352", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:51.8352", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00217#" } { "timestamp": "2026-03-08 22:39:51.8352", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00217" } { "timestamp": "2026-03-08 22:39:51.8492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 22:39:51.8492", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:39:51.8492", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:39:51.8492", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:39:51.8492", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:39:51.9421", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00217\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00217\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626877,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T22:39:51.940Z\",\"updatedOn\":\"2026-03-08T22:39:51.940Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:39:51.9421", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:39:51.9421", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:39:51.9421", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 22:39:51.9421", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 22:39:51.9421", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00217\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:39:52.0415", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:39:52.0415", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 22:39:52.0415", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:52.0415", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:39:52.0533", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:39:52.0533", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21889\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00062\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:39:52.0533", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:39:52.0533", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:52.0533", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00062#" } { "timestamp": "2026-03-08 22:39:52.0533", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00062" } { "timestamp": "2026-03-08 22:39:52.0716", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 22:39:52.0716", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:39:52.0716", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:39:52.0716", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:39:52.0716", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:39:52.1590", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00062\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00062\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626879,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T22:39:52.158Z\",\"updatedOn\":\"2026-03-08T22:39:52.158Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:39:52.1590", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:39:52.1590", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:39:52.1600", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 22:39:52.1600", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 22:39:52.1600", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00062\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:39:52.2601", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:39:52.2601", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 22:39:52.2601", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:52.2601", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:39:52.2601", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:39:52.2601", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22333\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:39:52.2699", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:39:52.2699", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:52.2699", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00004#" } { "timestamp": "2026-03-08 22:39:52.2699", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00004" } { "timestamp": "2026-03-08 22:39:52.2699", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 22:39:52.2699", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:39:52.2699", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:39:52.2699", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:39:52.2699", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:39:52.3684", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00004\\n
\\n Description:<\/b> EWD\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626881,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T22:39:52.367Z\",\"updatedOn\":\"2026-03-08T22:39:52.367Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:39:52.3684", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:39:52.3684", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:39:52.3684", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 22:39:52.3684", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 22:39:52.3786", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00004\"},{\"type\":\"text\",\"text\":\"EWD\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:39:52.4661", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:39:52.4661", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 22:39:52.4661", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:39:52.4661", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:40:04.1891", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:40:04.1891", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 22:40:04.1940", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:40:04.1940", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 22:40:04.1940", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 22:40:04.1940", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:40:04.1940", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:40:04.1940", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:40:04.1940", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:40:04.1940", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:40:04.1940", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:40:04.1940", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:40:04.1940", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 22:40:04.1940", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 22:40:04.1940", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 22:40:04.2216", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:40:04.7456", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:40:04.7456", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 22:40:04.7456", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 22:40:04.7620", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:40:05.2912", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:40:05.2912", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 22:40:05.2912", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 22:40:05.3059", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:40:05.9319", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:40:05.9319", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:40:05.9319", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:40:05.9319", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:40:05.9319", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:40:05.9319", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:40:05.9319", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 22:40:05.9319", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 22:40:05.9319", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 22:40:05.9454", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 22:40:05.9454", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:40:05.9454", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:43:04.1786", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:43:04.1786", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 22:43:04.1786", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:43:04.1786", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 22:43:04.1786", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 22:43:04.1786", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:43:04.1786", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:43:04.1786", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:43:04.1786", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:43:04.1786", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:43:04.1786", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:43:04.1786", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:43:04.1877", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 22:43:04.1877", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 22:43:04.1877", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 22:43:04.2052", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:43:04.7196", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:43:04.7196", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 22:43:04.7196", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 22:43:04.7385", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:43:05.2970", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:43:05.2970", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 22:43:05.2970", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 22:43:05.3148", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:43:05.9110", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:43:05.9110", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:43:05.9110", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:43:05.9110", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:43:05.9110", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:43:05.9110", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:43:05.9110", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 22:43:05.9110", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 22:43:05.9221", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 22:43:05.9221", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 22:43:05.9221", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:43:05.9221", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:46:04.1835", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:46:04.1835", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 22:46:04.1889", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:46:04.1889", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 22:46:04.1889", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 22:46:04.1889", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:46:04.1889", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:46:04.1889", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:46:04.1889", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:46:04.1889", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:46:04.1889", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:46:04.1889", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:46:04.1889", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 22:46:04.1889", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 22:46:04.1889", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 22:46:04.2110", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:46:04.7402", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:46:04.7402", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 22:46:04.7402", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 22:46:04.7607", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:46:05.3044", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:46:05.3044", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 22:46:05.3044", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 22:46:05.3188", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:46:05.9430", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:46:05.9430", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:46:05.9430", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:46:05.9430", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:46:05.9430", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:46:05.9430", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:46:05.9430", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 22:46:05.9430", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 22:46:05.9518", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 22:46:05.9518", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 22:46:05.9518", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:46:05.9518", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:49:04.1654", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:49:04.1654", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 22:49:04.1654", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:49:04.1654", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 22:49:04.1654", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 22:49:04.1654", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:49:04.1654", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:49:04.1654", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:49:04.1654", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:49:04.1654", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:49:04.1654", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:49:04.1654", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:49:04.1654", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 22:49:04.1654", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 22:49:04.1654", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 22:49:04.1986", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:49:04.7200", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:49:04.7200", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 22:49:04.7200", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 22:49:04.7360", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:49:05.2815", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:49:05.2815", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 22:49:05.2815", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 22:49:05.3079", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:49:05.9092", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:49:05.9092", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:49:05.9092", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:49:05.9092", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:49:05.9092", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:49:05.9092", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:49:05.9092", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 22:49:05.9092", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 22:49:05.9159", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 22:49:05.9159", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 22:49:05.9159", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:49:05.9159", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:52:04.2178", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:52:04.2178", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 22:52:04.2178", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:52:04.2178", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 22:52:04.2178", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 22:52:04.2178", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:52:04.2178", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:52:04.2178", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:52:04.2247", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:52:04.2247", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:52:04.2247", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:52:04.2247", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:52:04.2247", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 22:52:04.2247", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 22:52:04.2247", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 22:52:04.2491", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:52:04.7708", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:52:04.7735", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 22:52:04.7735", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 22:52:04.7891", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:52:05.3179", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:52:05.3217", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 22:52:05.3217", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 22:52:05.3396", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:52:05.9344", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:52:05.9344", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:52:05.9344", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:52:05.9344", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:52:05.9344", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:52:05.9344", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:52:05.9344", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 22:52:05.9344", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 22:52:05.9344", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 22:52:05.9344", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 22:52:05.9451", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:52:05.9451", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:54:49.2507", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:54:49.2507", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18839\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:54:49.2565", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:54:49.2565", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:49.2565", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00028#" } { "timestamp": "2026-03-08 22:54:49.2565", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00028" } { "timestamp": "2026-03-08 22:54:49.2565", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:54:49.2687", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:54:49.2687", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:54:49.2687", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:54:49.2687", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:54:49.4034", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626883,\"createdOn\":\"2026-03-08T22:54:49.402Z\",\"updatedOn\":\"2026-03-08T22:54:49.402Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:54:49.4034", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:54:49.4034", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:54:49.4034", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:54:49.4129", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:54:49.4129", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:54:49.4997", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:54:49.4997", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:54:49.4997", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:49.4997", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:54:49.4997", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:54:49.4997", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18861\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:54:49.5045", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:54:49.5045", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:49.5045", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00021#" } { "timestamp": "2026-03-08 22:54:49.5045", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00021" } { "timestamp": "2026-03-08 22:54:49.5045", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:54:49.5045", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:54:49.5045", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:54:49.5045", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:54:49.5045", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:54:49.6021", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626885,\"createdOn\":\"2026-03-08T22:54:49.601Z\",\"updatedOn\":\"2026-03-08T22:54:49.601Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:54:49.6021", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:54:49.6021", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:54:49.6021", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:54:49.6021", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:54:49.6021", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:54:49.6978", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:54:49.6978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:54:49.6978", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:49.6978", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:54:49.6978", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:54:49.6978", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18925\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00035\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:54:49.6978", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:54:49.6978", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:49.6978", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00035#" } { "timestamp": "2026-03-08 22:54:49.6978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00035" } { "timestamp": "2026-03-08 22:54:49.7126", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:54:49.7126", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:54:49.7126", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:54:49.7126", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:54:49.7126", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:54:49.8008", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00035\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00035\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626887,\"createdOn\":\"2026-03-08T22:54:49.800Z\",\"updatedOn\":\"2026-03-08T22:54:49.800Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:54:49.8008", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:54:49.8008", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:54:49.8008", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:54:49.8008", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:54:49.8008", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00035\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:54:49.8971", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:54:49.8971", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:54:49.8971", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:49.8971", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:54:49.8971", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:54:49.8971", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19057\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00041\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:54:49.8971", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:54:49.8971", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:49.8971", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00041#" } { "timestamp": "2026-03-08 22:54:49.8971", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00041" } { "timestamp": "2026-03-08 22:54:49.9131", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:54:49.9131", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:54:49.9131", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:54:49.9131", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:54:49.9131", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:54:50.0122", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00041\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00041\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626889,\"createdOn\":\"2026-03-08T22:54:50.011Z\",\"updatedOn\":\"2026-03-08T22:54:50.011Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:54:50.0122", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:54:50.0122", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:54:50.0122", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:54:50.0243", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:54:50.0243", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00041\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:54:50.1205", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:54:50.1205", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:54:50.1205", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:50.1205", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:54:50.1205", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:54:50.1205", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19066\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00044\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:54:50.1205", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:54:50.1205", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:50.1205", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00044#" } { "timestamp": "2026-03-08 22:54:50.1205", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00044" } { "timestamp": "2026-03-08 22:54:50.1345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:54:50.1345", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:54:50.1345", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:54:50.1345", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:54:50.1345", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:54:50.2383", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00044\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00044\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626891,\"createdOn\":\"2026-03-08T22:54:50.238Z\",\"updatedOn\":\"2026-03-08T22:54:50.238Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:54:50.2383", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:54:50.2383", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:54:50.2383", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:54:50.2383", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:54:50.2383", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00044\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:54:50.3365", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:54:50.3365", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:54:50.3365", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:50.3365", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:54:50.3365", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:54:50.3365", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19074\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:54:50.3365", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:54:50.3365", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:50.3365", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00048#" } { "timestamp": "2026-03-08 22:54:50.3365", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00048" } { "timestamp": "2026-03-08 22:54:50.3522", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:54:50.3522", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:54:50.3522", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:54:50.3522", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:54:50.3522", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:54:50.4399", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626893,\"createdOn\":\"2026-03-08T22:54:50.439Z\",\"updatedOn\":\"2026-03-08T22:54:50.439Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:54:50.4399", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:54:50.4399", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:54:50.4399", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:54:50.4503", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:54:50.4503", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:54:50.5379", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:54:50.5379", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:54:50.5379", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:50.5379", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:54:50.5379", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:54:50.5379", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:54:50.5379", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:54:50.5379", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:50.5379", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-08 22:54:50.5379", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-08 22:54:50.5536", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 22:54:50.5536", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:54:50.5536", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:54:50.5536", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:54:50.5536", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:54:50.6415", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626895,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T22:54:50.640Z\",\"updatedOn\":\"2026-03-08T22:54:50.640Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:54:50.6415", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:54:50.6415", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:54:50.6415", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 22:54:50.6511", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 22:54:50.6511", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:54:50.7370", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:54:50.7370", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 22:54:50.7370", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:50.7390", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:54:50.7390", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:54:50.7390", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:54:50.7390", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:54:50.7390", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:50.7390", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-08 22:54:50.7390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-08 22:54:50.7533", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 22:54:50.7533", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:54:50.7533", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:54:50.7533", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:54:50.7533", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:54:50.8411", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626897,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T22:54:50.840Z\",\"updatedOn\":\"2026-03-08T22:54:50.840Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:54:50.8411", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:54:50.8411", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:54:50.8411", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 22:54:50.8504", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 22:54:50.8504", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:54:50.9371", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:54:50.9371", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 22:54:50.9371", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:50.9371", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:54:50.9371", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:54:50.9371", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:54:50.9430", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:54:50.9430", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:50.9430", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-08 22:54:50.9430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-08 22:54:50.9430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 22:54:50.9430", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:54:50.9430", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:54:50.9430", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:54:50.9430", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:54:51.0419", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626899,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T22:54:51.041Z\",\"updatedOn\":\"2026-03-08T22:54:51.041Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:54:51.0419", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:54:51.0419", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:54:51.0419", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 22:54:51.0516", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 22:54:51.0516", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:54:51.1399", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:54:51.1399", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 22:54:51.1399", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:51.1399", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:54:51.1399", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:54:51.1399", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:54:51.1477", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:54:51.1477", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:51.1477", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-08 22:54:51.1477", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-08 22:54:51.1477", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 22:54:51.1477", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:54:51.1477", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:54:51.1477", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:54:51.1477", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:54:51.2454", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626901,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T22:54:51.245Z\",\"updatedOn\":\"2026-03-08T22:54:51.245Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:54:51.2454", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:54:51.2454", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:54:51.2454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 22:54:51.2544", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 22:54:51.2544", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:54:51.3447", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:54:51.3447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 22:54:51.3447", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:51.3447", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:54:51.3447", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:54:51.3447", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:54:51.3500", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:54:51.3500", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:51.3500", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-08 22:54:51.3500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-08 22:54:51.3500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 22:54:51.3500", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:54:51.3500", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:54:51.3500", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:54:51.3500", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:54:51.4441", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626903,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T22:54:51.446Z\",\"updatedOn\":\"2026-03-08T22:54:51.446Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:54:51.4441", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:54:51.4441", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:54:51.4441", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 22:54:51.4635", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 22:54:51.4635", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:54:51.5577", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:54:51.5577", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 22:54:51.5577", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:51.5577", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:54:51.5577", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:54:51.5577", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:54:51.5702", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:54:51.5702", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:51.5702", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-08 22:54:51.5702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-08 22:54:51.5702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 22:54:51.5702", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:54:51.5702", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:54:51.5702", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:54:51.5813", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:54:51.6632", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626905,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T22:54:51.670Z\",\"updatedOn\":\"2026-03-08T22:54:51.670Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:54:51.6632", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:54:51.6632", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:54:51.6632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 22:54:51.6867", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 22:54:51.6867", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:54:51.7747", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:54:51.7747", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 22:54:51.7747", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:51.7747", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:54:51.7747", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:54:51.7747", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:54:51.7847", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:54:51.7847", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:51.7847", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-08 22:54:51.7847", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-08 22:54:51.7847", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 22:54:51.7847", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:54:51.7847", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:54:51.7847", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:54:51.7847", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:54:51.8841", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626907,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T22:54:51.883Z\",\"updatedOn\":\"2026-03-08T22:54:51.883Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:54:51.8841", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:54:51.8841", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:54:51.8841", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 22:54:51.8841", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 22:54:51.8841", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:54:51.9801", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:54:51.9801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 22:54:51.9801", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:51.9801", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:54:51.9801", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:54:51.9801", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:54:51.9911", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:54:51.9911", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:51.9911", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-08 22:54:51.9911", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-08 22:54:51.9911", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 22:54:51.9911", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:54:51.9911", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:54:51.9911", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:54:51.9911", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:54:52.0901", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626909,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T22:54:52.089Z\",\"updatedOn\":\"2026-03-08T22:54:52.089Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:54:52.0901", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:54:52.0901", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:54:52.0901", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 22:54:52.1009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 22:54:52.1009", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:54:52.1884", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:54:52.1884", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 22:54:52.1907", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:52.1907", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:54:52.1907", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:54:52.1907", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:54:52.1907", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:54:52.1907", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:52.1907", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-08 22:54:52.1907", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-08 22:54:52.2063", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 22:54:52.2063", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:54:52.2063", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:54:52.2063", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:54:52.2063", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:54:52.2948", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626911,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T22:54:52.294Z\",\"updatedOn\":\"2026-03-08T22:54:52.294Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:54:52.2948", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:54:52.2948", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:54:52.2948", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 22:54:52.3076", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 22:54:52.3076", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:54:52.3905", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:54:52.3905", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 22:54:52.3905", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:52.3969", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:54:52.3969", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:54:52.3969", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:54:52.3969", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:54:52.3969", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:52.3969", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-08 22:54:52.3969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-08 22:54:52.4185", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 22:54:52.4185", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:54:52.4185", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:54:52.4185", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:54:52.4185", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:54:52.5079", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626913,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T22:54:52.507Z\",\"updatedOn\":\"2026-03-08T22:54:52.507Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:54:52.5079", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:54:52.5079", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:54:52.5079", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 22:54:52.5244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 22:54:52.5244", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:54:52.6085", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:54:52.6085", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 22:54:52.6085", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:52.6085", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:54:52.6085", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:54:52.6085", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:54:52.6162", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:54:52.6162", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:52.6162", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-08 22:54:52.6162", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-08 22:54:52.6162", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 22:54:52.6162", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:54:52.6162", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:54:52.6162", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:54:52.6162", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:54:52.7139", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626915,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T22:54:52.712Z\",\"updatedOn\":\"2026-03-08T22:54:52.712Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:54:52.7139", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:54:52.7139", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:54:52.7139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 22:54:52.7287", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 22:54:52.7287", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:54:52.8169", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:54:52.8169", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 22:54:52.8169", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:52.8169", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:54:52.8169", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:54:52.8169", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:54:52.8169", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:54:52.8169", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:52.8169", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-08 22:54:52.8169", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-08 22:54:52.8398", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 22:54:52.8398", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:54:52.8398", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:54:52.8398", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:54:52.8398", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:54:52.9232", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626917,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T22:54:52.927Z\",\"updatedOn\":\"2026-03-08T22:54:52.927Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:54:52.9232", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:54:52.9232", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:54:52.9232", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 22:54:52.9378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 22:54:52.9378", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:54:53.0238", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:54:53.0238", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 22:54:53.0238", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:53.0238", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:54:53.0238", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:54:53.0238", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:54:53.0238", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:54:53.0238", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:53.0238", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-08 22:54:53.0238", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-08 22:54:53.0434", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 22:54:53.0434", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:54:53.0434", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:54:53.0434", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:54:53.0434", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:54:53.1309", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626919,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T22:54:53.130Z\",\"updatedOn\":\"2026-03-08T22:54:53.130Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:54:53.1309", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:54:53.1309", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:54:53.1309", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 22:54:53.1439", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 22:54:53.1439", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:54:53.2324", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:54:53.2324", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 22:54:53.2324", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:53.2324", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:54:53.2324", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:54:53.2324", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 22:54:53.2385", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:54:53.2385", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:53.2385", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-08 22:54:53.2385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-08 22:54:53.2385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 22:54:53.2385", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:54:53.2385", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:54:53.2385", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:54:53.2385", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:54:53.3342", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626921,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T22:54:53.335Z\",\"updatedOn\":\"2026-03-08T22:54:53.335Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:54:53.3342", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:54:53.3342", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:54:53.3342", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 22:54:53.3342", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 22:54:53.3342", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:54:53.4326", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:54:53.4326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 22:54:53.4326", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:53.4326", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:54:53.4326", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:54:53.4326", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19099\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00047\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 22:54:53.4428", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:54:53.4428", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:53.4428", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00047#" } { "timestamp": "2026-03-08 22:54:53.4428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00047" } { "timestamp": "2026-03-08 22:54:53.4428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:54:53.4428", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:54:53.4428", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:54:53.4428", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:54:53.4428", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:54:53.5395", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00047\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00047\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626923,\"createdOn\":\"2026-03-08T22:54:53.540Z\",\"updatedOn\":\"2026-03-08T22:54:53.540Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:54:53.5395", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:54:53.5395", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:54:53.5395", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:54:53.5560", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:54:53.5560", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00047\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:54:53.6642", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:54:53.6642", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:54:53.6642", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:53.6642", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:54:53.6642", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:54:53.6642", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 22:54:53.6642", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:54:53.6642", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:53.6642", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00017#" } { "timestamp": "2026-03-08 22:54:53.6642", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00017" } { "timestamp": "2026-03-08 22:54:53.6806", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:54:53.6806", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:54:53.6806", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:54:53.6806", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:54:53.6806", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:54:53.7724", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626925,\"createdOn\":\"2026-03-08T22:54:53.771Z\",\"updatedOn\":\"2026-03-08T22:54:53.771Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:54:53.7724", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:54:53.7724", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:54:53.7724", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:54:53.7861", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:54:53.7861", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:54:53.8846", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:54:53.8846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:54:53.8846", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:53.8846", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:54:53.8846", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:54:53.8846", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21334\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00107\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 22:54:53.8965", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:54:53.8965", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:53.8965", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00107#" } { "timestamp": "2026-03-08 22:54:53.8965", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00107" } { "timestamp": "2026-03-08 22:54:53.8965", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:54:53.8965", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:54:53.8965", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:54:53.8965", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:54:53.8965", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:54:53.9893", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00107\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00107\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626927,\"createdOn\":\"2026-03-08T22:54:53.995Z\",\"updatedOn\":\"2026-03-08T22:54:53.995Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:54:53.9893", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:54:53.9893", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:54:53.9893", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:54:54.0087", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:54:54.0087", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00107\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:54:54.1100", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:54:54.1100", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:54:54.1100", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:54.1100", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:54:54.1100", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:54:54.1100", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22103\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00287\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 22:54:54.1171", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:54:54.1171", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:54.1171", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00287#" } { "timestamp": "2026-03-08 22:54:54.1171", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00287" } { "timestamp": "2026-03-08 22:54:54.1284", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 22:54:54.1284", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 22:54:54.1284", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 22:54:54.1284", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 22:54:54.1284", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 22:54:54.2166", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00287\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00287\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626929,\"createdOn\":\"2026-03-08T22:54:54.215Z\",\"updatedOn\":\"2026-03-08T22:54:54.215Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 22:54:54.2166", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 22:54:54.2166", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 22:54:54.2166", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 22:54:54.2295", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 22:54:54.2295", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00287\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 22:54:54.3139", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 22:54:54.3139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 22:54:54.3139", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 22:54:54.3139", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:55:04.1552", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:55:04.1552", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 22:55:04.1636", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:55:04.1636", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 22:55:04.1636", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 22:55:04.1636", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:55:04.1636", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:55:04.1636", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:55:04.1636", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:55:04.1636", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:55:04.1636", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:55:04.1636", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:55:04.1636", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 22:55:04.1636", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 22:55:04.1636", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 22:55:04.1845", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:55:04.6988", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:55:04.6988", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 22:55:04.6988", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 22:55:04.7170", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:55:05.2894", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:55:05.2894", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 22:55:05.2894", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 22:55:05.3103", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:55:05.8876", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:55:05.8876", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:55:05.8876", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:55:05.8876", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:55:05.8876", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:55:05.8876", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:55:05.8876", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 22:55:05.8876", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 22:55:05.8939", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 22:55:05.8939", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 22:55:05.8939", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:55:05.8939", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 22:58:04.1897", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 22:58:04.1897", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 22:58:04.1897", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 22:58:04.1897", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 22:58:04.1897", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 22:58:04.1897", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:58:04.1897", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:58:04.1897", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:58:04.1897", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:58:04.1897", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:58:04.1897", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:58:04.1897", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 22:58:04.1897", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 22:58:04.1897", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 22:58:04.1897", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 22:58:04.2197", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:58:04.7376", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:58:04.7376", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 22:58:04.7376", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 22:58:04.7527", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:58:05.3239", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:58:05.3239", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 22:58:05.3291", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 22:58:05.3291", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 22:58:05.9245", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 22:58:05.9245", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 22:58:05.9245", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:58:05.9245", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 22:58:05.9245", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 22:58:05.9245", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 22:58:05.9245", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 22:58:05.9245", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 22:58:05.9245", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 22:58:05.9245", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 22:58:05.9245", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 22:58:05.9245", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:00:01.8022", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:00:01.8022", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1541\"}]}" } { "timestamp": "2026-03-08 23:00:01.8022", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 23:00:01.8022", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 23:00:01.8218", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 23:00:01.8218", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:00:01.8218", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:00:01.8218", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:00:01.8218", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:00:01.9552", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00036\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00036
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 02-Feb-2026 10:37:48 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626931,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:00:01.956Z\",\"updatedOn\":\"2026-03-08T23:00:01.956Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:00:01.9552", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:00:01.9552", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:00:01.9698", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 23:00:01.9698", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-08 23:00:01.9698", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00036\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"02-Feb-2026 10:37:48 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1541?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 23:00:02.0584", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:00:02.0584", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 23:00:02.0584", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:00:02.0603", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:00:02.0603", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2884\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1641\"}]}" } { "timestamp": "2026-03-08 23:00:02.0603", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-08 23:00:02.0603", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 23:00:02.0789", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 23:00:02.0789", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:00:02.0789", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:00:02.0789", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:00:02.0789", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:00:02.1682", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233aaa442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00044\",\"text\":null,\"html\":\"

Dear Abhinav Kumar,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00044
\\n Reported By:<\/strong> Shreya V
\\n Date & Time:<\/strong> 10-Feb-2026 03:14:00 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: fsd
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626933,\"createdOn\":\"2026-03-08T23:00:02.167Z\",\"updatedOn\":\"2026-03-08T23:00:02.167Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:00:02.1682", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:00:02.1682", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:00:02.1769", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-08 23:00:02.1769", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2884" } { "timestamp": "2026-03-08 23:00:02.1769", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"91072738833504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Kumar\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00044\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"10-Feb-2026 03:14:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: fsd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1641?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-08 23:00:02.2675", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:00:02.2675", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-08 23:00:02.2675", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:01:04.1392", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:01:04.1392", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 23:01:04.1392", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:01:04.1392", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 23:01:04.1392", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 23:01:04.1392", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:01:04.1392", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:01:04.1392", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:01:04.1392", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:01:04.1392", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:01:04.1392", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:01:04.1392", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:01:04.1392", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 23:01:04.1392", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 23:01:04.1572", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 23:01:04.1704", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:01:04.6890", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:01:04.6890", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 23:01:04.6890", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 23:01:04.7069", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:01:05.2531", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:01:05.2531", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 23:01:05.2531", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 23:01:05.2797", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:01:05.8950", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:01:05.8950", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:01:05.8950", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:01:05.8950", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:01:05.8950", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:01:05.8950", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:01:05.8950", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 23:01:05.8950", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 23:01:05.8950", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 23:01:05.9031", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 23:01:05.9031", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:01:05.9031", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:04:04.1696", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:04:04.1696", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 23:04:04.1696", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:04:04.1696", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 23:04:04.1696", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 23:04:04.1696", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:04:04.1696", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:04:04.1696", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:04:04.1696", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:04:04.1696", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:04:04.1696", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:04:04.1696", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:04:04.1696", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 23:04:04.1696", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 23:04:04.1812", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 23:04:04.2040", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:04:04.7263", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:04:04.7290", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 23:04:04.7290", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 23:04:04.7456", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:04:05.2724", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:04:05.2755", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 23:04:05.2755", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 23:04:05.2755", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:04:05.8944", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:04:05.8944", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:04:05.8944", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:04:05.8944", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:04:05.8993", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:04:05.8993", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:04:05.8993", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 23:04:05.8993", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 23:04:05.8993", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 23:04:05.8993", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 23:04:05.8993", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:04:05.8993", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:07:04.1867", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:07:04.1867", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 23:07:04.1949", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:07:04.1949", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 23:07:04.1949", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 23:07:04.1949", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:07:04.1949", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:07:04.1949", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:07:04.1949", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:07:04.1949", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:07:04.1949", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:07:04.1949", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:07:04.1949", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 23:07:04.1949", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 23:07:04.1949", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 23:07:04.2108", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:07:04.7315", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:07:04.7315", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 23:07:04.7315", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 23:07:04.7464", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:07:05.3215", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:07:05.3215", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 23:07:05.3215", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 23:07:05.3367", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:07:05.9666", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:07:05.9666", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:07:05.9666", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:07:05.9666", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:07:05.9666", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:07:05.9666", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:07:05.9666", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 23:07:05.9666", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 23:07:05.9666", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 23:07:05.9766", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 23:07:05.9766", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:07:05.9766", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:09:49.3171", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:09:49.3171", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:09:49.3171", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:09:49.3171", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:09:49.3171", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00002#" } { "timestamp": "2026-03-08 23:09:49.3171", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00002" } { "timestamp": "2026-03-08 23:09:49.3171", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 23:09:49.3171", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:09:49.3307", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:09:49.3307", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:09:49.3307", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:09:49.4681", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> dhruv pahadia\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626935,\"createdOn\":\"2026-03-08T23:09:49.466Z\",\"updatedOn\":\"2026-03-08T23:09:49.466Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:09:49.4681", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:09:49.4681", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:09:49.4681", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 23:09:49.4821", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 23:09:49.4821", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"dhruv pahadia\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:09:49.5749", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:09:49.5749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 23:09:49.5749", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:09:49.5749", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:09:49.5749", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:09:49.5749", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00018\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:09:49.5749", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:09:49.5749", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:09:49.5749", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00018#" } { "timestamp": "2026-03-08 23:09:49.5749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00018" } { "timestamp": "2026-03-08 23:09:49.5963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 23:09:49.5968", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:09:49.5968", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:09:49.5968", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:09:49.5968", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:09:49.6821", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00018\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00018\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626937,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:09:49.683Z\",\"updatedOn\":\"2026-03-08T23:09:49.683Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:09:49.6821", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:09:49.6821", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:09:49.6821", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 23:09:49.6959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 23:09:49.6959", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00018\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:09:49.7874", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:09:49.7874", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 23:09:49.7874", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:09:49.7874", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:09:49.7874", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:09:49.7874", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:09:49.7874", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:09:49.7874", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:09:49.7874", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00029#" } { "timestamp": "2026-03-08 23:09:49.7874", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00029" } { "timestamp": "2026-03-08 23:09:49.8060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 23:09:49.8060", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:09:49.8060", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:09:49.8060", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:09:49.8060", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:09:49.8951", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626939,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:09:49.894Z\",\"updatedOn\":\"2026-03-08T23:09:49.894Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:09:49.8951", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:09:49.8951", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:09:49.8951", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 23:09:49.9135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 23:09:49.9135", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:09:50.0013", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:09:50.0013", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 23:09:50.0013", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:09:50.0013", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:09:50.0117", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:09:50.0117", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21168\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:09:50.0223", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:09:50.0223", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:09:50.0223", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00030#" } { "timestamp": "2026-03-08 23:09:50.0223", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00030" } { "timestamp": "2026-03-08 23:09:50.0487", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 23:09:50.0487", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:09:50.0487", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:09:50.0487", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:09:50.0497", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:09:50.1363", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626941,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:09:50.135Z\",\"updatedOn\":\"2026-03-08T23:09:50.135Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:09:50.1363", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:09:50.1363", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:09:50.1363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 23:09:50.1459", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 23:09:50.1459", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:09:50.2337", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:09:50.2337", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 23:09:50.2337", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:09:50.2337", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:09:50.2337", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:09:50.2337", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:09:50.2396", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:09:50.2396", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:09:50.2396", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00031#" } { "timestamp": "2026-03-08 23:09:50.2396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00031" } { "timestamp": "2026-03-08 23:09:50.2396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 23:09:50.2396", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:09:50.2396", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:09:50.2396", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:09:50.2396", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:09:50.3369", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00031\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626943,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:09:50.336Z\",\"updatedOn\":\"2026-03-08T23:09:50.336Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:09:50.3369", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:09:50.3369", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:09:50.3369", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 23:09:50.3465", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 23:09:50.3465", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00031\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:09:50.4332", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:09:50.4332", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 23:09:50.4332", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:09:50.4332", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:09:50.4332", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:09:50.4332", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21199\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:09:50.4332", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:09:50.4332", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:09:50.4332", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00046#" } { "timestamp": "2026-03-08 23:09:50.4400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00046" } { "timestamp": "2026-03-08 23:09:50.4400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 23:09:50.4400", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:09:50.4400", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:09:50.4400", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:09:50.4400", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:09:50.5364", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00046\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00046\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626945,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:09:50.536Z\",\"updatedOn\":\"2026-03-08T23:09:50.536Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:09:50.5364", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:09:50.5364", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:09:50.5364", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 23:09:50.5364", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 23:09:50.5364", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00046\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:09:50.6345", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:09:50.6345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 23:09:50.6345", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:09:50.6345", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:09:50.6345", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:09:50.6345", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21203\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:09:50.6345", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:09:50.6345", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:09:50.6345", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00030#" } { "timestamp": "2026-03-08 23:09:50.6345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00030" } { "timestamp": "2026-03-08 23:09:50.6535", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 23:09:50.6535", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:09:50.6535", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:09:50.6535", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:09:50.6535", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:09:50.7421", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626947,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:09:50.741Z\",\"updatedOn\":\"2026-03-08T23:09:50.741Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:09:50.7421", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:09:50.7421", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:09:50.7421", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 23:09:50.7421", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 23:09:50.7528", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:09:50.8395", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:09:50.8395", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 23:09:50.8395", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:09:50.8395", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:09:50.8395", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:09:50.8395", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21321\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00099\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:09:50.8491", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:09:50.8491", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:09:50.8491", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00099#" } { "timestamp": "2026-03-08 23:09:50.8491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00099" } { "timestamp": "2026-03-08 23:09:50.8491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 23:09:50.8491", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:09:50.8491", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:09:50.8491", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:09:50.8491", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:09:50.9482", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00099\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00099\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626949,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:09:50.947Z\",\"updatedOn\":\"2026-03-08T23:09:50.947Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:09:50.9482", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:09:50.9482", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:09:50.9482", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 23:09:50.9576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 23:09:50.9576", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00099\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:09:51.0445", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:09:51.0445", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 23:09:51.0445", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:09:51.0445", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:09:51.0445", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:09:51.0445", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21339\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00111\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:09:51.0505", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:09:51.0505", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:09:51.0505", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00111#" } { "timestamp": "2026-03-08 23:09:51.0505", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00111" } { "timestamp": "2026-03-08 23:09:51.0505", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 23:09:51.0505", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:09:51.0505", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:09:51.0505", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:09:51.0505", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:09:51.1494", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00111\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00111\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626951,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:09:51.149Z\",\"updatedOn\":\"2026-03-08T23:09:51.149Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:09:51.1494", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:09:51.1494", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:09:51.1494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 23:09:51.1979", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 23:09:51.1979", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00111\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:09:51.2921", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:09:51.2921", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 23:09:51.2921", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:09:51.2921", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:09:51.2921", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:09:51.2921", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:09:51.2921", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:09:51.2921", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:09:51.2921", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-08 23:09:51.2921", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-08 23:09:51.3059", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:09:51.3059", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:09:51.3059", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:09:51.3059", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:09:51.3059", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:09:51.3929", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626953,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:09:51.393Z\",\"updatedOn\":\"2026-03-08T23:09:51.393Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:09:51.3949", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:09:51.3949", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:09:51.3949", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:09:51.3949", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:09:51.3949", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:09:51.4928", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:09:51.4928", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:09:51.4928", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:09:51.4928", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:10:04.1772", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:10:04.1772", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 23:10:04.1772", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:10:04.1772", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 23:10:04.1772", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 23:10:04.1772", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:10:04.1772", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:10:04.1772", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:10:04.1772", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:10:04.1772", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:10:04.1772", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:10:04.1772", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:10:04.1772", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 23:10:04.1772", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 23:10:04.1772", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 23:10:04.1963", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:10:04.7372", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:10:04.7372", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 23:10:04.7372", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 23:10:04.7542", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:10:05.3135", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:10:05.3161", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 23:10:05.3161", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 23:10:05.3161", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:10:05.9380", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:10:05.9405", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:10:05.9405", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:10:05.9405", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:10:05.9405", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:10:05.9405", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:10:05.9405", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 23:10:05.9405", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 23:10:05.9405", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 23:10:05.9405", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 23:10:05.9405", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:10:05.9405", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:13:04.2940", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:13:04.2940", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 23:13:04.3008", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:13:04.3008", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 23:13:04.3008", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 23:13:04.3008", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:13:04.3008", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:13:04.3008", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:13:04.3008", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:13:04.3008", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:13:04.3008", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:13:04.3008", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:13:04.3008", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 23:13:04.3008", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 23:13:04.3008", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 23:13:04.3224", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:13:04.8580", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:13:04.8610", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 23:13:04.8610", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 23:13:04.8887", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:13:05.4474", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:13:05.4474", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 23:13:05.4474", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 23:13:05.4716", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:13:06.1103", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:13:06.1103", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:13:06.1103", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:13:06.1103", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:13:06.1103", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:13:06.1103", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:13:06.1103", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 23:13:06.1103", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 23:13:06.1103", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 23:13:06.1103", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 23:13:06.1103", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:13:06.1103", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:16:04.1631", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:16:04.1631", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 23:16:04.1695", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:16:04.1695", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 23:16:04.1695", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 23:16:04.1695", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:16:04.1695", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:16:04.1695", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:16:04.1695", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:16:04.1695", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:16:04.1695", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:16:04.1695", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:16:04.1695", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 23:16:04.1695", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 23:16:04.1695", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 23:16:04.1970", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:16:04.7087", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:16:04.7087", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 23:16:04.7087", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 23:16:04.7230", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:16:05.2656", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:16:05.2656", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 23:16:05.2656", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 23:16:05.2802", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:16:05.8854", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:16:05.8929", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:16:05.8929", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:16:05.8929", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:16:05.8929", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:16:05.8929", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:16:05.8929", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 23:16:05.8929", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 23:16:05.8929", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 23:16:05.8929", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 23:16:05.9024", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:16:05.9024", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:19:04.1268", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:19:04.1268", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 23:19:04.1359", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:19:04.1359", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 23:19:04.1359", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 23:19:04.1359", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:19:04.1359", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:19:04.1359", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:19:04.1359", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:19:04.1359", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:19:04.1359", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:19:04.1359", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:19:04.1359", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 23:19:04.1359", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 23:19:04.1359", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 23:19:04.1596", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:19:04.6746", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:19:04.6746", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 23:19:04.6746", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 23:19:04.6946", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:19:05.2382", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:19:05.2382", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 23:19:05.2382", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 23:19:05.2536", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:19:05.8328", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:19:05.8328", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:19:05.8328", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:19:05.8328", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:19:05.8328", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:19:05.8328", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:19:05.8328", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 23:19:05.8328", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 23:19:05.8387", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 23:19:05.8387", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 23:19:05.8387", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:19:05.8387", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:22:04.1982", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:22:04.1982", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 23:22:04.1982", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:22:04.1982", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 23:22:04.1982", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 23:22:04.1982", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:22:04.1982", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:22:04.1982", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:22:04.1982", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:22:04.1982", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:22:04.1982", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:22:04.1982", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:22:04.1982", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 23:22:04.2086", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 23:22:04.2086", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 23:22:04.2086", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:22:04.7412", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:22:04.7412", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 23:22:04.7412", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 23:22:04.7578", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:22:05.3201", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:22:05.3201", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 23:22:05.3201", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 23:22:05.3400", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:22:05.9352", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:22:05.9352", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:22:05.9352", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:22:05.9352", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:22:05.9352", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:22:05.9352", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:22:05.9352", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 23:22:05.9352", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 23:22:05.9352", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 23:22:05.9449", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 23:22:05.9449", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:22:05.9449", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:24:49.2809", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:24:49.2809", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19092\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:24:49.2862", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:24:49.2862", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:24:49.2862", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00001#" } { "timestamp": "2026-03-08 23:24:49.2862", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00001" } { "timestamp": "2026-03-08 23:24:49.2862", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 23:24:49.2862", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:24:49.2862", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:24:49.2862", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:24:49.2862", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:24:49.4318", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tick-cat-without-checklist\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626955,\"createdOn\":\"2026-03-08T23:24:49.429Z\",\"updatedOn\":\"2026-03-08T23:24:49.429Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:24:49.4318", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:24:49.4318", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:24:49.4318", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 23:24:49.4425", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 23:24:49.4425", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tick-cat-without-checklist\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:24:49.5325", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:24:49.5325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 23:24:49.5325", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:24:49.5325", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:24:49.5349", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:24:49.5349", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19108\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:24:49.5349", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:24:49.5349", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:24:49.5349", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00004#" } { "timestamp": "2026-03-08 23:24:49.5349", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00004" } { "timestamp": "2026-03-08 23:24:49.5349", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 23:24:49.5492", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:24:49.5492", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:24:49.5492", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:24:49.5492", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:24:49.6357", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00004\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626957,\"createdOn\":\"2026-03-08T23:24:49.636Z\",\"updatedOn\":\"2026-03-08T23:24:49.636Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:24:49.6357", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:24:49.6357", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:24:49.6357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 23:24:49.6526", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 23:24:49.6526", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00004\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:24:49.7411", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:24:49.7411", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 23:24:49.7411", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:24:49.7411", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:24:49.7411", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:24:49.7411", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19110\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:24:49.7411", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:24:49.7411", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:24:49.7523", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00006#" } { "timestamp": "2026-03-08 23:24:49.7523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00006" } { "timestamp": "2026-03-08 23:24:49.7523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 23:24:49.7523", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:24:49.7523", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:24:49.7523", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:24:49.7523", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:24:49.8506", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626959,\"createdOn\":\"2026-03-08T23:24:49.849Z\",\"updatedOn\":\"2026-03-08T23:24:49.849Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:24:49.8506", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:24:49.8506", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:24:49.8506", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 23:24:49.8506", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 23:24:49.8506", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:24:49.9485", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:24:49.9485", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 23:24:49.9485", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:24:49.9485", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:24:49.9485", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:24:49.9485", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:24:49.9485", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:24:49.9485", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:24:49.9485", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00007#" } { "timestamp": "2026-03-08 23:24:49.9485", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00007" } { "timestamp": "2026-03-08 23:24:49.9646", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 23:24:49.9646", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:24:49.9646", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:24:49.9646", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:24:49.9646", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:24:50.0564", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626961,\"createdOn\":\"2026-03-08T23:24:50.054Z\",\"updatedOn\":\"2026-03-08T23:24:50.054Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:24:50.0564", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:24:50.0564", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:24:50.0564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 23:24:50.0688", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 23:24:50.0688", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:24:50.1575", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:24:50.1575", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 23:24:50.1575", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:24:50.1575", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:24:50.1575", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:24:50.1575", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21204\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:24:50.1625", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:24:50.1625", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:24:50.1625", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00048#" } { "timestamp": "2026-03-08 23:24:50.1625", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00048" } { "timestamp": "2026-03-08 23:24:50.1845", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 23:24:50.1845", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:24:50.1845", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:24:50.1845", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:24:50.1845", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:24:50.2737", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626963,\"createdOn\":\"2026-03-08T23:24:50.272Z\",\"updatedOn\":\"2026-03-08T23:24:50.272Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:24:50.2737", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:24:50.2737", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:24:50.2737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 23:24:50.2850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 23:24:50.2850", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:24:50.3744", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:24:50.3744", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 23:24:50.3744", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:24:50.3744", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:24:50.3744", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:24:50.3744", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21927\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00243\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:24:50.3794", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:24:50.3794", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:24:50.3794", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00243#" } { "timestamp": "2026-03-08 23:24:50.3794", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00243" } { "timestamp": "2026-03-08 23:24:50.3794", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 23:24:50.3794", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:24:50.3794", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:24:50.3794", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:24:50.3794", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:24:50.4766", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00243\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00243\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626965,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:24:50.475Z\",\"updatedOn\":\"2026-03-08T23:24:50.475Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:24:50.4766", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:24:50.4766", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:24:50.4766", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 23:24:50.4766", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 23:24:50.4766", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00243\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:24:50.5738", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:24:50.5738", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 23:24:50.5738", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:24:50.5738", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:24:50.5738", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:24:50.5738", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00289\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:24:50.5738", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:24:50.5808", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:24:50.5808", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00289#" } { "timestamp": "2026-03-08 23:24:50.5808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00289" } { "timestamp": "2026-03-08 23:24:50.6020", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 23:24:50.6020", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:24:50.6020", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:24:50.6020", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:24:50.6020", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:24:50.6895", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00289\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00289\\n
\\n Description:<\/b> ubernnvuebvejvbejkneve\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626967,\"createdOn\":\"2026-03-08T23:24:50.688Z\",\"updatedOn\":\"2026-03-08T23:24:50.688Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:24:50.6895", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:24:50.6901", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:24:50.6901", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 23:24:50.6901", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 23:24:50.6901", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00289\"},{\"type\":\"text\",\"text\":\"ubernnvuebvejvbejkneve\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:24:50.7888", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:24:50.7888", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 23:24:50.7888", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:24:50.7888", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:25:04.1402", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:25:04.1402", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 23:25:04.1482", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:25:04.1482", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 23:25:04.1482", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 23:25:04.1482", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:25:04.1482", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:25:04.1482", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:25:04.1482", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:25:04.1482", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:25:04.1482", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:25:04.1482", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:25:04.1482", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 23:25:04.1482", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 23:25:04.1482", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 23:25:04.1727", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:25:04.7062", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:25:04.7062", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 23:25:04.7062", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 23:25:04.7213", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:25:05.2646", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:25:05.2702", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 23:25:05.2702", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 23:25:05.2948", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:25:05.8830", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:25:05.8830", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:25:05.8830", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:25:05.8830", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:25:05.8830", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:25:05.8830", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:25:05.8830", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 23:25:05.8830", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 23:25:05.8830", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 23:25:05.8830", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 23:25:05.8951", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:25:05.8951", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:28:04.1920", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:28:04.1920", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 23:28:04.1920", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:28:04.1920", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 23:28:04.1920", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 23:28:04.1920", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:28:04.1920", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:28:04.1920", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:28:04.1920", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:28:04.1920", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:28:04.1920", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:28:04.1920", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:28:04.1920", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 23:28:04.2021", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 23:28:04.2021", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 23:28:04.2200", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:28:04.7226", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:28:04.7226", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 23:28:04.7226", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 23:28:04.7407", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:28:05.2679", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:28:05.2679", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 23:28:05.2679", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 23:28:05.2882", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:28:05.8833", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:28:05.8833", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:28:05.8833", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:28:05.8833", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:28:05.8833", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:28:05.8833", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:28:05.8833", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 23:28:05.8833", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 23:28:05.8902", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 23:28:05.8902", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 23:28:05.8902", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:28:05.8902", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:31:04.1735", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:31:04.1735", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 23:31:04.1735", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:31:04.1735", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 23:31:04.1735", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 23:31:04.1735", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:31:04.1735", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:31:04.1735", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:31:04.1735", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:31:04.1735", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:31:04.1735", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:31:04.1735", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:31:04.1735", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 23:31:04.1735", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 23:31:04.1835", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 23:31:04.1835", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:31:04.7153", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:31:04.7153", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 23:31:04.7153", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 23:31:04.7315", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:31:05.2749", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:31:05.2780", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 23:31:05.2780", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 23:31:05.2780", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:31:05.9101", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:31:05.9101", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:31:05.9101", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:31:05.9101", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:31:05.9101", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:31:05.9101", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:31:05.9101", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 23:31:05.9101", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 23:31:05.9180", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 23:31:05.9180", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 23:31:05.9180", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:31:05.9180", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:34:04.1445", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:34:04.1445", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 23:34:04.1527", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:34:04.1527", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 23:34:04.1527", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 23:34:04.1527", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:34:04.1527", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:34:04.1527", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:34:04.1527", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:34:04.1527", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:34:04.1527", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:34:04.1527", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:34:04.1527", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 23:34:04.1527", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 23:34:04.1527", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 23:34:04.1783", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:34:04.6971", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:34:04.6971", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 23:34:04.6971", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 23:34:04.7157", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:34:05.2622", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:34:05.2622", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 23:34:05.2622", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 23:34:05.2825", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:34:05.9378", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:34:05.9378", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:34:05.9378", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:34:05.9378", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:34:05.9378", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:34:05.9378", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:34:05.9378", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 23:34:05.9378", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 23:34:05.9481", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 23:34:05.9481", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 23:34:05.9481", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:34:05.9481", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:37:04.2148", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:37:04.2148", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 23:37:04.2148", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:37:04.2148", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 23:37:04.2148", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 23:37:04.2148", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:37:04.2148", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:37:04.2148", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:37:04.2148", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:37:04.2148", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:37:04.2148", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:37:04.2148", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:37:04.2148", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 23:37:04.2148", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 23:37:04.2271", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 23:37:04.2523", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:37:04.7744", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:37:04.7744", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 23:37:04.7744", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 23:37:04.7912", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:37:05.3620", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:37:05.3640", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 23:37:05.3640", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 23:37:05.3870", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:37:05.9827", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:37:05.9889", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:37:05.9889", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:37:05.9889", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:37:05.9889", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:37:05.9889", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:37:05.9889", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 23:37:05.9889", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 23:37:05.9889", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 23:37:05.9889", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 23:37:05.9889", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:37:05.9889", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:39:49.3593", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:39:49.3593", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21978\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:39:49.3652", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:39:49.3652", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:39:49.3652", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00020#" } { "timestamp": "2026-03-08 23:39:49.3652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00020" } { "timestamp": "2026-03-08 23:39:49.3652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 23:39:49.3652", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:39:49.3652", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:39:49.3652", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:39:49.3652", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:39:49.5142", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00020\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626969,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:39:49.512Z\",\"updatedOn\":\"2026-03-08T23:39:49.512Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:39:49.5142", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:39:49.5142", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:39:49.5142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 23:39:49.5221", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 23:39:49.5221", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00020\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:39:49.6100", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:39:49.6100", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 23:39:49.6100", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:39:49.6100", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:39:49.6111", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:39:49.6111", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48035\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-08 23:39:49.6111", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:39:49.6111", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:39:49.6111", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00016#" } { "timestamp": "2026-03-08 23:39:49.6111", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00016" } { "timestamp": "2026-03-08 23:39:49.6111", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 23:39:49.6111", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:39:49.6111", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:39:49.6111", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:39:49.6111", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:39:49.7206", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00016\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> customer creator complain\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626971,\"createdOn\":\"2026-03-08T23:39:49.718Z\",\"updatedOn\":\"2026-03-08T23:39:49.718Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:39:49.7206", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:39:49.7206", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:39:49.7206", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 23:39:49.7206", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 23:39:49.7206", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00016\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"customer creator complain\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:39:49.8181", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:39:49.8181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 23:39:49.8181", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:39:49.8181", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:39:49.8181", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:39:49.8181", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 23:39:49.8181", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:39:49.8181", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:39:49.8181", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-08 23:39:49.8181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-08 23:39:49.8326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 23:39:49.8326", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:39:49.8326", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:39:49.8326", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:39:49.8326", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:39:49.9235", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626973,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:39:49.922Z\",\"updatedOn\":\"2026-03-08T23:39:49.922Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:39:49.9235", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:39:49.9235", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:39:49.9235", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 23:39:49.9235", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 23:39:49.9235", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:39:50.0267", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:39:50.0267", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 23:39:50.0267", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:39:50.0267", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:39:50.0267", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:39:50.0267", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22143\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00070\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-08 23:39:50.0267", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:39:50.0267", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:39:50.0267", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00070#" } { "timestamp": "2026-03-08 23:39:50.0267", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00070" } { "timestamp": "2026-03-08 23:39:50.0419", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 23:39:50.0419", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:39:50.0419", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:39:50.0419", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:39:50.0419", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:39:50.1294", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00070\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00070\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626975,\"createdOn\":\"2026-03-08T23:39:50.128Z\",\"updatedOn\":\"2026-03-08T23:39:50.128Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:39:50.1294", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:39:50.1294", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:39:50.1294", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 23:39:50.1294", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 23:39:50.1294", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00070\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:39:50.2265", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:39:50.2265", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 23:39:50.2265", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:39:50.2265", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:40:04.1831", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:40:04.1831", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 23:40:04.1899", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:40:04.1899", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 23:40:04.1899", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 23:40:04.1899", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:40:04.1899", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:40:04.1899", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:40:04.1899", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:40:04.1899", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:40:04.1899", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:40:04.1899", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:40:04.1899", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 23:40:04.1899", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 23:40:04.1899", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 23:40:04.2085", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:40:04.7346", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:40:04.7366", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 23:40:04.7366", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 23:40:04.7366", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:40:05.3119", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:40:05.3151", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 23:40:05.3151", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 23:40:05.3151", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:40:05.9312", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:40:05.9312", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:40:05.9312", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:40:05.9312", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:40:05.9312", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:40:05.9312", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:40:05.9312", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 23:40:05.9312", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 23:40:05.9388", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 23:40:05.9388", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 23:40:05.9388", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:40:05.9388", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:43:04.1937", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:43:04.1937", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 23:43:04.2020", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:43:04.2020", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 23:43:04.2020", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 23:43:04.2020", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:43:04.2020", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:43:04.2020", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:43:04.2020", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:43:04.2020", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:43:04.2020", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:43:04.2020", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:43:04.2020", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 23:43:04.2020", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 23:43:04.2020", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 23:43:04.2263", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:43:04.7420", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:43:04.7420", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 23:43:04.7420", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 23:43:04.7594", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:43:05.3208", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:43:05.3208", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 23:43:05.3208", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 23:43:05.3356", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:43:05.9342", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:43:05.9380", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:43:05.9380", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:43:05.9380", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:43:05.9380", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:43:05.9380", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:43:05.9380", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 23:43:05.9380", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 23:43:05.9380", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 23:43:05.9380", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 23:43:05.9380", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:43:05.9380", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:46:04.1663", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:46:04.1663", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 23:46:04.1722", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:46:04.1722", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 23:46:04.1722", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 23:46:04.1722", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:46:04.1722", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:46:04.1722", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:46:04.1722", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:46:04.1722", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:46:04.1722", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:46:04.1722", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:46:04.1722", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 23:46:04.1722", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 23:46:04.1722", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 23:46:04.2010", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:46:04.7200", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:46:04.7200", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 23:46:04.7200", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 23:46:04.7348", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:46:05.2821", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:46:05.2821", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 23:46:05.2821", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 23:46:05.2959", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:46:05.8846", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:46:05.8899", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:46:05.8899", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:46:05.8899", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:46:05.8899", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:46:05.8899", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:46:05.8899", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 23:46:05.8899", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 23:46:05.8899", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 23:46:05.8899", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 23:46:05.8899", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:46:05.9013", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:49:04.1889", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:49:04.1889", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 23:49:04.1889", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:49:04.1952", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 23:49:04.1952", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 23:49:04.1952", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:49:04.1952", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:49:04.1952", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:49:04.1952", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:49:04.1952", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:49:04.1952", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:49:04.1952", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:49:04.1952", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 23:49:04.1952", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 23:49:04.1952", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 23:49:04.2147", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:49:04.7291", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:49:04.7291", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 23:49:04.7291", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 23:49:04.7534", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:49:05.3231", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:49:05.3231", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 23:49:05.3231", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 23:49:05.3386", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:49:05.9019", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:49:05.9019", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:49:05.9019", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:49:05.9019", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:49:05.9019", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:49:05.9019", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:49:05.9019", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 23:49:05.9019", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 23:49:05.9019", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 23:49:05.9019", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 23:49:05.9141", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:49:05.9141", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:52:04.2120", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:52:04.2120", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 23:52:04.2120", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:52:04.2120", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 23:52:04.2120", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 23:52:04.2120", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:52:04.2120", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:52:04.2120", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:52:04.2120", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:52:04.2120", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:52:04.2120", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:52:04.2120", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:52:04.2120", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 23:52:04.2120", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 23:52:04.2246", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 23:52:04.2406", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:52:04.7620", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:52:04.7620", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 23:52:04.7620", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 23:52:04.7786", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:52:05.3463", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:52:05.3512", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 23:52:05.3512", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 23:52:05.3647", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:52:05.9680", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:52:05.9680", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:52:05.9680", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:52:05.9680", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:52:05.9680", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:52:05.9680", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:52:05.9680", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 23:52:05.9680", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 23:52:05.9746", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 23:52:05.9746", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 23:52:05.9746", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:52:05.9746", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:49.2991", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:49.2991", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18720\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:49.2991", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:49.2991", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:49.2991", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00031#" } { "timestamp": "2026-03-08 23:54:49.2991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00031" } { "timestamp": "2026-03-08 23:54:49.3139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:49.3139", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:49.3139", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:49.3139", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:49.3139", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:49.4455", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00031\\n
\\n Description:<\/b> Safety issue found in hyderabad\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626977,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:49.443Z\",\"updatedOn\":\"2026-03-08T23:54:49.443Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:49.4455", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:49.4455", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:49.4455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:49.4455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:49.4455", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00031\"},{\"type\":\"text\",\"text\":\"Safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:49.5414", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:49.5414", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:49.5414", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:49.5414", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:49.5414", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:49.5414", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:49.5414", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:49.5414", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:49.5414", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00005#" } { "timestamp": "2026-03-08 23:54:49.5414", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00005" } { "timestamp": "2026-03-08 23:54:49.5549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:49.5549", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:49.5549", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:49.5549", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:49.5549", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:49.6426", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626979,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:49.641Z\",\"updatedOn\":\"2026-03-08T23:54:49.641Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:49.6426", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:49.6426", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:49.6426", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:49.6426", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:49.6426", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:49.7372", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:49.7372", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:49.7372", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:49.7372", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:49.7372", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:49.7372", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18728\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00032\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:49.7372", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:49.7372", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:49.7372", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00032#" } { "timestamp": "2026-03-08 23:54:49.7372", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00032" } { "timestamp": "2026-03-08 23:54:49.7515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:49.7515", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:49.7515", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:49.7515", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:49.7515", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:49.8391", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00032\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00032\\n
\\n Description:<\/b> Safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626981,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:49.838Z\",\"updatedOn\":\"2026-03-08T23:54:49.838Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:49.8391", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:49.8391", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:49.8391", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:49.8476", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:49.8476", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00032\"},{\"type\":\"text\",\"text\":\"Safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:49.9351", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:49.9351", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:49.9351", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:49.9351", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:49.9351", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:49.9351", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:49.9475", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:49.9475", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:49.9475", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00006#" } { "timestamp": "2026-03-08 23:54:49.9475", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00006" } { "timestamp": "2026-03-08 23:54:49.9697", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:49.9702", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:49.9702", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:49.9702", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:49.9702", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:50.0666", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626983,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:50.061Z\",\"updatedOn\":\"2026-03-08T23:54:50.061Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:50.0666", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:50.0666", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:50.0666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:50.0666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:50.0666", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:50.1759", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:50.1759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:50.1759", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:50.1759", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:50.1759", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:50.1759", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18733\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:50.1759", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:50.1759", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:50.1759", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00033#" } { "timestamp": "2026-03-08 23:54:50.1759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00033" } { "timestamp": "2026-03-08 23:54:50.1935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:50.1935", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:50.1935", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:50.1935", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:50.1935", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:50.2814", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00033\\n
\\n Description:<\/b> safety issue found in hyderabad\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626985,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:50.280Z\",\"updatedOn\":\"2026-03-08T23:54:50.280Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:50.2814", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:50.2814", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:50.2814", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:50.2909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:50.2909", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:50.3801", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:50.3801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:50.3801", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:50.3801", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:50.3801", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:50.3801", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:50.3801", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:50.3801", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:50.3801", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00013#" } { "timestamp": "2026-03-08 23:54:50.3801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00013" } { "timestamp": "2026-03-08 23:54:50.3963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:50.3963", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:50.3963", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:50.3963", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:50.3963", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:50.4833", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00013\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626987,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:50.482Z\",\"updatedOn\":\"2026-03-08T23:54:50.482Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:50.4833", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:50.4833", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:50.4833", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:50.4929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:50.4929", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00013\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:50.5821", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:50.5821", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:50.5821", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:50.5821", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:50.5821", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:50.5821", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18735\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:50.5821", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:50.5953", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:50.5953", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00034#" } { "timestamp": "2026-03-08 23:54:50.5953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00034" } { "timestamp": "2026-03-08 23:54:50.6184", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:50.6184", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:50.6184", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:50.6184", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:50.6184", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:50.7062", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00034\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626989,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:50.705Z\",\"updatedOn\":\"2026-03-08T23:54:50.705Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:50.7062", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:50.7062", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:50.7062", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:50.7255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:50.7255", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00034\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:50.8121", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:50.8121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:50.8121", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:50.8121", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:50.8121", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:50.8121", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18737\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:50.8194", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:50.8194", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:50.8194", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00036#" } { "timestamp": "2026-03-08 23:54:50.8194", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00036" } { "timestamp": "2026-03-08 23:54:50.8516", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:50.8516", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:50.8516", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:50.8516", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:50.8516", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:50.9391", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00036\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626991,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:50.938Z\",\"updatedOn\":\"2026-03-08T23:54:50.938Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:50.9391", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:50.9391", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:50.9391", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:50.9762", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:50.9762", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00036\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:51.0639", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:51.0639", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:51.0639", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:51.0639", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:51.0639", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:51.0639", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18738\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:51.0639", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:51.0639", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:51.0639", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00037#" } { "timestamp": "2026-03-08 23:54:51.0639", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00037" } { "timestamp": "2026-03-08 23:54:51.1250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:51.1250", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:51.1250", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:51.1250", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:51.1250", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:51.2132", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00037\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626993,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:51.211Z\",\"updatedOn\":\"2026-03-08T23:54:51.211Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:51.2132", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:51.2132", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:51.2132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:51.2235", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:51.2235", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00037\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:51.3105", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:51.3105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:51.3105", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:51.3105", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:51.3105", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:51.3105", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18740\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:51.3174", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:51.3174", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:51.3174", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00038#" } { "timestamp": "2026-03-08 23:54:51.3174", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00038" } { "timestamp": "2026-03-08 23:54:51.3308", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:51.3308", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:51.3308", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:51.3308", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:51.3308", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:51.4188", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00038\\n
\\n Description:<\/b> safety issue found\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626995,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:51.417Z\",\"updatedOn\":\"2026-03-08T23:54:51.417Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:51.4188", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:51.4188", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:51.4188", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:51.4426", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:51.4426", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00038\"},{\"type\":\"text\",\"text\":\"safety issue found\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:51.5317", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:51.5317", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:51.5317", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:51.5317", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:51.5328", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:51.5328", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18807\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:51.5328", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:51.5328", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:51.5328", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00013#" } { "timestamp": "2026-03-08 23:54:51.5328", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00013" } { "timestamp": "2026-03-08 23:54:51.5482", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:51.5482", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:51.5482", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:51.5482", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:51.5482", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:51.6368", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626997,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:51.635Z\",\"updatedOn\":\"2026-03-08T23:54:51.635Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:51.6368", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:51.6368", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:51.6368", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:51.6481", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:51.6481", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:51.7357", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:51.7357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:51.7357", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:51.7357", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:51.7357", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:51.7357", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18868\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00025\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:51.7357", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:51.7357", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:51.7357", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00025#" } { "timestamp": "2026-03-08 23:54:51.7357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00025" } { "timestamp": "2026-03-08 23:54:51.7521", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:51.7521", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:51.7521", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:51.7521", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:51.7521", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:51.8438", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00025\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00025\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":626999,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:51.838Z\",\"updatedOn\":\"2026-03-08T23:54:51.838Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:51.8438", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:51.8438", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:51.8438", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:51.8551", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:51.8551", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00025\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:51.9422", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:51.9422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:51.9422", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:51.9422", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:51.9422", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:51.9422", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18881\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:51.9422", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:51.9422", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:51.9422", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00028#" } { "timestamp": "2026-03-08 23:54:51.9422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00028" } { "timestamp": "2026-03-08 23:54:51.9595", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:51.9595", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:51.9595", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:51.9595", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:51.9595", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:52.0491", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627001,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:52.049Z\",\"updatedOn\":\"2026-03-08T23:54:52.049Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:52.0491", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:52.0491", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:52.0491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:52.0491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:52.0491", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:52.1488", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:52.1488", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:52.1488", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:52.1488", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:52.1488", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:52.1488", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18884\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:52.1488", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:52.1488", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:52.1488", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00029#" } { "timestamp": "2026-03-08 23:54:52.1488", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00029" } { "timestamp": "2026-03-08 23:54:52.1761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:52.1761", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:52.1761", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:52.1761", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:52.1761", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:52.2635", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627003,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:52.262Z\",\"updatedOn\":\"2026-03-08T23:54:52.262Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:52.2635", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:52.2635", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:52.2635", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:52.2732", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:52.2732", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:52.3613", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:52.3613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:52.3613", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:52.3613", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:52.3613", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:52.3613", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18885\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:52.3613", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:52.3613", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:52.3613", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00033#" } { "timestamp": "2026-03-08 23:54:52.3613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00033" } { "timestamp": "2026-03-08 23:54:52.3807", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:52.3807", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:52.3807", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:52.3807", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:52.3807", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:52.4679", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00033\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627005,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:52.466Z\",\"updatedOn\":\"2026-03-08T23:54:52.466Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:52.4679", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:52.4679", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:52.4679", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:52.4798", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:52.4798", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:52.5674", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:52.5674", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:52.5674", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:52.5674", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:52.5674", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:52.5674", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:52.5674", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:52.5674", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:52.5674", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00013#" } { "timestamp": "2026-03-08 23:54:52.5674", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00013" } { "timestamp": "2026-03-08 23:54:52.5870", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:52.5870", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:52.5870", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:52.5870", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:52.5870", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:52.6750", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627007,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:52.673Z\",\"updatedOn\":\"2026-03-08T23:54:52.673Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:52.6750", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:52.6750", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:52.6750", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:52.6750", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:52.6892", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:52.7763", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:52.7763", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:52.7763", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:52.7763", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:52.7763", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:52.7763", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21189\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:52.7830", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:52.7830", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:52.7830", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00038#" } { "timestamp": "2026-03-08 23:54:52.7830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00038" } { "timestamp": "2026-03-08 23:54:52.7830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:52.7830", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:52.7830", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:52.7830", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:52.7830", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:52.8824", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00038\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627009,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:52.882Z\",\"updatedOn\":\"2026-03-08T23:54:52.882Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:52.8824", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:52.8824", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:52.8824", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:52.8958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:52.8958", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00038\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:52.9834", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:52.9834", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:52.9834", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:52.9834", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:52.9834", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:52.9834", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21190\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:52.9896", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:52.9896", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:52.9896", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00039#" } { "timestamp": "2026-03-08 23:54:52.9896", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00039" } { "timestamp": "2026-03-08 23:54:52.9896", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:52.9896", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:52.9896", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:52.9896", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:52.9896", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:53.0787", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627011,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:53.085Z\",\"updatedOn\":\"2026-03-08T23:54:53.085Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:53.0787", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:53.0787", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:53.0884", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:53.1013", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:53.1013", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:53.1884", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:53.1884", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:53.1884", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:53.1884", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:53.1900", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:53.1900", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21191\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00040\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:53.1900", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:53.1900", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:53.1900", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00040#" } { "timestamp": "2026-03-08 23:54:53.1900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00040" } { "timestamp": "2026-03-08 23:54:53.2046", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:53.2046", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:53.2046", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:53.2046", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:53.2046", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:53.2935", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00040\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00040\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627013,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:53.292Z\",\"updatedOn\":\"2026-03-08T23:54:53.292Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:53.2935", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:53.2935", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:53.2935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:53.3062", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:53.3062", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00040\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:53.3929", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:53.3929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:53.3929", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:53.3929", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:53.3929", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:53.3929", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21193\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00042\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:53.3929", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:53.3929", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:53.3929", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00042#" } { "timestamp": "2026-03-08 23:54:53.3929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00042" } { "timestamp": "2026-03-08 23:54:53.4110", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:53.4110", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:53.4110", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:53.4110", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:53.4110", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:53.4983", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00042\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00042\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627015,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:53.497Z\",\"updatedOn\":\"2026-03-08T23:54:53.497Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:53.4983", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:53.4983", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:53.4983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:53.5126", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:53.5126", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00042\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:53.5990", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:53.5990", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:53.5990", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:53.5990", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:53.5990", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:53.5990", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21287\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00077\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:53.5990", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:53.5990", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:53.5990", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00077#" } { "timestamp": "2026-03-08 23:54:53.5990", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00077" } { "timestamp": "2026-03-08 23:54:53.6204", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:53.6204", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:53.6204", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:53.6204", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:53.6204", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:53.7245", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00077\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00077\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627017,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:53.725Z\",\"updatedOn\":\"2026-03-08T23:54:53.725Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:53.7245", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:53.7245", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:53.7245", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:53.7358", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:53.7358", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00077\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:53.8269", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:53.8269", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:53.8308", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:53.8308", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:53.8308", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:53.8308", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21300\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00084\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:53.8308", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:53.8308", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:53.8308", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00084#" } { "timestamp": "2026-03-08 23:54:53.8308", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00084" } { "timestamp": "2026-03-08 23:54:53.8491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:53.8491", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:53.8491", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:53.8491", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:53.8491", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:53.9448", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00084\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00084\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627019,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:53.943Z\",\"updatedOn\":\"2026-03-08T23:54:53.943Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:53.9448", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:53.9448", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:53.9448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:53.9575", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:53.9575", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00084\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:54.0726", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:54.0726", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:54.0726", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:54.0726", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:54.0726", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:54.0726", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:54.0726", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:54.0726", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:54.0726", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-08 23:54:54.0726", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-08 23:54:54.0871", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-08 23:54:54.0871", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:54.0871", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:54.0871", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:54.0871", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:54.1713", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627021,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:54.177Z\",\"updatedOn\":\"2026-03-08T23:54:54.177Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:54.1792", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:54.1792", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:54.1792", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-08 23:54:54.1928", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-08 23:54:54.1928", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:54.2804", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:54.2804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-08 23:54:54.2804", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:54.2804", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:54.2844", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:54.2844", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:54.2844", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:54.2844", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:54.2844", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-08 23:54:54.2844", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-08 23:54:54.3055", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-08 23:54:54.3055", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:54.3055", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:54.3055", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:54.3055", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:54.3928", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627023,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:54.391Z\",\"updatedOn\":\"2026-03-08T23:54:54.391Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:54.3928", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:54.3928", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:54.3928", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-08 23:54:54.3928", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-08 23:54:54.3928", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:54.4930", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:54.4930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-08 23:54:54.4930", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:54.4930", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:54.4930", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:54.4930", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:54.5019", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:54.5019", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:54.5019", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-08 23:54:54.5019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-08 23:54:54.5019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-08 23:54:54.5019", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:54.5019", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:54.5019", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:54.5019", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:54.6006", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627025,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:54.601Z\",\"updatedOn\":\"2026-03-08T23:54:54.601Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:54.6006", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:54.6006", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:54.6006", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-08 23:54:54.6157", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-08 23:54:54.6157", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:54.7022", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:54.7022", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-08 23:54:54.7022", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:54.7022", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:54.7042", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:54.7042", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:54.7042", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:54.7042", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:54.7042", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-08 23:54:54.7042", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-08 23:54:54.7215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-08 23:54:54.7215", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:54.7215", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:54.7215", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:54.7215", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:54.8091", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627027,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:54.811Z\",\"updatedOn\":\"2026-03-08T23:54:54.811Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:54.8091", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:54.8091", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:54.8091", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-08 23:54:54.8210", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-08 23:54:54.8210", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:54.9091", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:54.9091", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-08 23:54:54.9091", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:54.9091", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:54.9091", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:54.9091", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:54.9091", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:54.9091", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:54.9091", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-08 23:54:54.9091", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-08 23:54:54.9308", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:54.9308", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:54.9308", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:54.9308", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:54.9308", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:55.0194", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627029,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:55.017Z\",\"updatedOn\":\"2026-03-08T23:54:55.017Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:55.0194", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:55.0194", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:55.0194", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:55.0340", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:55.0340", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:55.1116", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:55.1116", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:55.1116", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:55.1116", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:55.1116", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:55.1116", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:55.1265", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:55.1265", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:55.1265", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-08 23:54:55.1265", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-08 23:54:55.1265", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:55.1419", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:55.1419", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:55.1419", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:55.1419", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:55.2286", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627031,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:55.228Z\",\"updatedOn\":\"2026-03-08T23:54:55.228Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:55.2286", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:55.2286", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:55.2286", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:55.2448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:55.2448", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:55.3306", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:55.3306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:55.3306", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:55.3306", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:55.3306", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:55.3306", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:55.3306", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:55.3306", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:55.3306", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-08 23:54:55.3306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-08 23:54:55.3473", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:55.3473", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:55.3473", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:55.3473", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:55.3473", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:55.4351", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627033,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:55.433Z\",\"updatedOn\":\"2026-03-08T23:54:55.433Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:55.4351", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:55.4390", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:55.4390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:55.4549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:55.4549", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:55.5436", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:55.5436", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:55.5436", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:55.5436", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:55.5436", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:55.5436", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:55.5534", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:55.5534", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:55.5534", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-08 23:54:55.5534", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-08 23:54:55.5534", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:55.5534", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:55.5534", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:55.5636", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:55.5636", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:55.6463", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627035,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:55.650Z\",\"updatedOn\":\"2026-03-08T23:54:55.650Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:55.6463", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:55.6463", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:55.6463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:55.6660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:55.6660", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:55.7543", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:55.7543", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:55.7543", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:55.7543", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:55.7543", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:55.7543", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:55.7543", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:55.7543", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:55.7543", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-08 23:54:55.7543", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-08 23:54:55.7729", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:55.7729", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:55.7729", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:55.7729", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:55.7729", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:55.8613", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627037,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:55.860Z\",\"updatedOn\":\"2026-03-08T23:54:55.860Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:55.8613", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:55.8613", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:55.8613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:55.8613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:55.8613", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:55.9596", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:55.9596", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:55.9596", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:55.9596", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:55.9596", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:55.9596", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:55.9708", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:55.9708", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:55.9708", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-08 23:54:55.9708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-08 23:54:55.9708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:55.9708", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:55.9708", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:55.9708", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:55.9708", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:56.0726", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627039,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:56.070Z\",\"updatedOn\":\"2026-03-08T23:54:56.070Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:56.0726", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:56.0726", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:56.0726", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:56.0833", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:56.0833", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:56.1716", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:56.1716", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:56.1716", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:56.1716", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:56.1737", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:56.1737", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:56.1737", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:56.1737", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:56.1737", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-08 23:54:56.1737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-08 23:54:56.1967", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:56.1967", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:56.1967", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:56.1967", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:56.1967", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:56.2844", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627041,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:56.282Z\",\"updatedOn\":\"2026-03-08T23:54:56.282Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:56.2844", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:56.2844", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:56.2844", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:56.2844", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:56.2844", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:56.3843", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:56.3843", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:56.3843", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:56.3843", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:56.3843", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:56.3843", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:56.3941", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:56.3941", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:56.3941", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-08 23:54:56.3941", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-08 23:54:56.3941", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:56.3941", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:56.3941", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:56.3941", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:56.3941", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:56.4899", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627043,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:56.493Z\",\"updatedOn\":\"2026-03-08T23:54:56.493Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:56.4899", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:56.4899", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:56.4899", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:56.5089", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:56.5089", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:56.5952", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:56.5952", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:56.5952", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:56.5952", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:56.5952", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:56.5952", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22015\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00279\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:56.5952", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:56.5952", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:56.5952", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00279#" } { "timestamp": "2026-03-08 23:54:56.5952", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00279" } { "timestamp": "2026-03-08 23:54:56.6122", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 23:54:56.6122", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:56.6122", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:56.6122", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:56.6122", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:56.6968", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00279\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00279\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627045,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:56.699Z\",\"updatedOn\":\"2026-03-08T23:54:56.699Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:56.6968", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:56.6968", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:56.6968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 23:54:56.7188", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 23:54:56.7188", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00279\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:56.8058", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:56.8058", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 23:54:56.8058", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:56.8058", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:56.8058", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:56.8058", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22121\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00073\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:56.8161", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:56.8161", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:56.8161", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00073#" } { "timestamp": "2026-03-08 23:54:56.8161", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00073" } { "timestamp": "2026-03-08 23:54:56.8308", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 23:54:56.8308", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:56.8308", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:56.8308", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:56.8308", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:56.9179", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00073\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00073\\n
\\n Description:<\/b> TEST\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627047,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:56.917Z\",\"updatedOn\":\"2026-03-08T23:54:56.917Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:56.9179", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:56.9179", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:56.9179", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 23:54:56.9291", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 23:54:56.9291", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00073\"},{\"type\":\"text\",\"text\":\"TEST\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:57.0107", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:57.0107", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 23:54:57.0107", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:57.0107", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:57.0175", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:57.0175", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22135\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00064\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:57.0175", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:57.0175", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:57.0175", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00064#" } { "timestamp": "2026-03-08 23:54:57.0175", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00064" } { "timestamp": "2026-03-08 23:54:57.0345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 23:54:57.0345", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:57.0345", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:57.0345", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:57.0345", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:57.1220", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00064\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00064\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627049,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:57.120Z\",\"updatedOn\":\"2026-03-08T23:54:57.120Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:57.1220", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:57.1220", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:57.1220", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 23:54:57.1355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 23:54:57.1355", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00064\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:57.2224", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:57.2224", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 23:54:57.2224", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:57.2224", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:57.2224", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:57.2224", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00068\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:57.2224", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:57.2224", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:57.2224", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00068#" } { "timestamp": "2026-03-08 23:54:57.2224", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00068" } { "timestamp": "2026-03-08 23:54:57.2424", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 23:54:57.2424", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:57.2424", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:57.2424", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:57.2424", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:57.3296", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00068\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00068\\n
\\n Description:<\/b> Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627051,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:57.328Z\",\"updatedOn\":\"2026-03-08T23:54:57.328Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:57.3296", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:57.3296", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:57.3296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 23:54:57.3296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 23:54:57.3296", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00068\"},{\"type\":\"text\",\"text\":\"Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:57.4263", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:57.4263", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 23:54:57.4263", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:57.4263", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:57.4263", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:57.4263", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22141\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:57.4263", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:57.4263", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:57.4263", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00069#" } { "timestamp": "2026-03-08 23:54:57.4263", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00069" } { "timestamp": "2026-03-08 23:54:57.4507", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:57.4507", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:57.4507", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:57.4507", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:57.4507", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:57.5422", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00069\\n
\\n Description:<\/b> test noti\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627053,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:57.540Z\",\"updatedOn\":\"2026-03-08T23:54:57.540Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:57.5422", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:57.5422", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:57.5422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:57.5572", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:57.5572", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00069\"},{\"type\":\"text\",\"text\":\"test noti\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:57.6493", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:57.6493", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:57.6493", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:57.6493", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:57.6493", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:57.6493", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22151\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00072\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:57.6493", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:57.6578", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:57.6578", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00072#" } { "timestamp": "2026-03-08 23:54:57.6578", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00072" } { "timestamp": "2026-03-08 23:54:57.6578", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 23:54:57.6578", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:57.6578", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:57.6731", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:57.6731", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:57.7728", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00072\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00072\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Web user\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627055,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:57.765Z\",\"updatedOn\":\"2026-03-08T23:54:57.765Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:57.7728", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:57.7728", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:57.7728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 23:54:57.7879", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 23:54:57.7879", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00072\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Web user\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:57.8751", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:57.8751", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 23:54:57.8751", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:57.8751", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:57.8777", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:57.8777", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:57.8777", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:57.8777", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:57.8777", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00021#" } { "timestamp": "2026-03-08 23:54:57.8777", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00021" } { "timestamp": "2026-03-08 23:54:57.8961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 23:54:57.8961", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:57.8961", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:57.8961", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:57.8961", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:57.9793", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627057,\"createdOn\":\"2026-03-08T23:54:57.983Z\",\"updatedOn\":\"2026-03-08T23:54:57.983Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:57.9793", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:57.9793", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:57.9793", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 23:54:57.9985", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 23:54:57.9985", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:58.0902", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:58.0902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 23:54:58.0902", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:58.0902", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:58.0902", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:58.0902", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22173\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00297\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:58.0963", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:58.0963", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:58.0963", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00297#" } { "timestamp": "2026-03-08 23:54:58.0963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00297" } { "timestamp": "2026-03-08 23:54:58.0963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 23:54:58.0963", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:58.0963", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:58.0963", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:58.0963", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:58.1902", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00297\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00297\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627059,\"createdOn\":\"2026-03-08T23:54:58.192Z\",\"updatedOn\":\"2026-03-08T23:54:58.192Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:58.1902", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:58.1902", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:58.1902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 23:54:58.2068", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 23:54:58.2068", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00297\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:58.2945", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:58.2945", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 23:54:58.2945", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:58.2945", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:58.2983", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:58.2983", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22184\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:58.2983", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:58.2983", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:58.2983", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00078#" } { "timestamp": "2026-03-08 23:54:58.2983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00078" } { "timestamp": "2026-03-08 23:54:58.3160", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-08 23:54:58.3160", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:58.3160", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:58.3160", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:58.3160", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:58.4031", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00078\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00078\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627061,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:58.401Z\",\"updatedOn\":\"2026-03-08T23:54:58.401Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:58.4031", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:58.4031", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:58.4031", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-08 23:54:58.4133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-08 23:54:58.4133", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00078\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:58.4998", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:58.4998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-08 23:54:58.5016", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:58.5016", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:58.5016", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:58.5016", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22279\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:58.5016", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:58.5016", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:58.5016", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00001#" } { "timestamp": "2026-03-08 23:54:58.5016", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00001" } { "timestamp": "2026-03-08 23:54:58.5207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:58.5207", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:58.5207", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:58.5207", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:58.5207", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:58.6072", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627063,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:58.606Z\",\"updatedOn\":\"2026-03-08T23:54:58.606Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:58.6072", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:58.6072", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:58.6072", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:58.6214", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:58.6214", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:58.7075", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:58.7075", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:58.7075", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:58.7075", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:58.7075", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:58.7075", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22295\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:58.7075", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:58.7075", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:58.7075", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00002#" } { "timestamp": "2026-03-08 23:54:58.7075", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00002" } { "timestamp": "2026-03-08 23:54:58.7282", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 23:54:58.7282", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:58.7282", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:58.7282", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:58.7282", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:58.8156", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00002\\n
\\n Description:<\/b> NA\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627065,\"createdOn\":\"2026-03-08T23:54:58.814Z\",\"updatedOn\":\"2026-03-08T23:54:58.814Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:58.8156", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:58.8156", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:58.8156", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 23:54:58.8322", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 23:54:58.8322", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00002\"},{\"type\":\"text\",\"text\":\"NA\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:58.9215", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:58.9215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 23:54:58.9215", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:58.9215", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:58.9240", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:58.9240", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22309\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:58.9240", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:58.9240", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:58.9240", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00007#" } { "timestamp": "2026-03-08 23:54:58.9240", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00007" } { "timestamp": "2026-03-08 23:54:58.9390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:58.9390", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:58.9390", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:58.9390", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:58.9390", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:59.0267", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627067,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:59.027Z\",\"updatedOn\":\"2026-03-08T23:54:59.027Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:59.0267", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:59.0267", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:59.0267", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:59.0427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:59.0427", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:59.1273", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:59.1273", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:59.1273", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:59.1273", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:59.1273", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:59.1273", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22310\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:59.1273", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:59.1273", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:59.1273", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00008#" } { "timestamp": "2026-03-08 23:54:59.1273", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00008" } { "timestamp": "2026-03-08 23:54:59.1446", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:59.1446", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:59.1446", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:59.1446", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:59.1446", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:59.2242", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627069,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:59.230Z\",\"updatedOn\":\"2026-03-08T23:54:59.230Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:59.2242", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:59.2242", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:59.2242", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:59.2463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:59.2463", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:59.3329", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:59.3329", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:59.3329", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:59.3329", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:59.3329", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:59.3329", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:59.3329", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:59.3329", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:59.3329", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00010#" } { "timestamp": "2026-03-08 23:54:59.3329", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00010" } { "timestamp": "2026-03-08 23:54:59.3515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:59.3515", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:59.3515", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:59.3515", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:59.3515", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:59.4375", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627071,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:59.438Z\",\"updatedOn\":\"2026-03-08T23:54:59.438Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:59.4375", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:59.4375", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:59.4375", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:59.4488", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:59.4488", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:59.5354", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:59.5354", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:59.5354", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:59.5354", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:59.5354", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:59.5354", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23082\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:59.5354", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:59.5354", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:59.5354", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00017#" } { "timestamp": "2026-03-08 23:54:59.5354", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00017" } { "timestamp": "2026-03-08 23:54:59.5532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:59.5532", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:59.5532", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:59.5532", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:59.5532", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:59.6430", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627073,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:54:59.639Z\",\"updatedOn\":\"2026-03-08T23:54:59.639Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:59.6430", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:59.6430", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:59.6430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:54:59.6581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:54:59.6581", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:59.7448", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:59.7448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:54:59.7448", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:59.7448", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:59.7448", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:59.7448", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"24288\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00023\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:59.7548", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:59.7548", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:59.7548", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00023#" } { "timestamp": "2026-03-08 23:54:59.7548", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00023" } { "timestamp": "2026-03-08 23:54:59.7548", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 23:54:59.7548", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:59.7548", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:59.7548", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:59.7548", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:54:59.8481", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00023\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00023\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627075,\"createdOn\":\"2026-03-08T23:54:59.852Z\",\"updatedOn\":\"2026-03-08T23:54:59.852Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:54:59.8481", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:54:59.8481", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:54:59.8481", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 23:54:59.8658", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 23:54:59.8658", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00023\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:54:59.9521", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:54:59.9521", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 23:54:59.9551", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:59.9551", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:54:59.9551", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:54:59.9551", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"27042\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:54:59.9698", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:54:59.9698", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:54:59.9698", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00010#" } { "timestamp": "2026-03-08 23:54:59.9698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00010" } { "timestamp": "2026-03-08 23:54:59.9698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:54:59.9698", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:54:59.9698", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:54:59.9698", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:54:59.9698", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:55:00.0716", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627077,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:55:00.068Z\",\"updatedOn\":\"2026-03-08T23:55:00.068Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:55:00.0716", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:55:00.0716", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:55:00.0716", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:55:00.0811", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:55:00.0811", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:55:00.1742", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:55:00.1742", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:55:00.1742", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:00.1742", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:55:00.1742", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:55:00.1742", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"32974\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:55:00.1742", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:55:00.1742", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:00.1742", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00011#" } { "timestamp": "2026-03-08 23:55:00.1742", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00011" } { "timestamp": "2026-03-08 23:55:00.1894", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:55:00.1894", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:55:00.1894", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:55:00.1894", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:55:00.1894", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:55:00.2753", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Examplewfe\\n
\\n Reported by:<\/b> Partiosh Kumar\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627079,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:55:00.276Z\",\"updatedOn\":\"2026-03-08T23:55:00.276Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:55:00.2753", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:55:00.2753", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:55:00.2753", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:55:00.2913", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:55:00.2913", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Examplewfe\"},{\"type\":\"text\",\"text\":\"Partiosh Kumar\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:55:00.3823", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:55:00.3823", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:55:00.3823", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:00.3823", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:55:00.3823", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:55:00.3823", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47930\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:55:00.3943", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:55:00.3943", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:00.3943", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00011#" } { "timestamp": "2026-03-08 23:55:00.3943", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00011" } { "timestamp": "2026-03-08 23:55:00.3943", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:55:00.3943", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:55:00.3943", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:55:00.3943", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:55:00.3943", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:55:00.4920", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627081,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:55:00.491Z\",\"updatedOn\":\"2026-03-08T23:55:00.491Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:55:00.4920", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:55:00.4920", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:55:00.4920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:55:00.5039", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:55:00.5039", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:55:00.5917", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:55:00.5917", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:55:00.5917", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:00.5917", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:55:00.5954", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:55:00.5954", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47931\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00015\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:55:00.5954", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:55:00.5954", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:00.5954", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00015#" } { "timestamp": "2026-03-08 23:55:00.5954", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00015" } { "timestamp": "2026-03-08 23:55:00.6149", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:55:00.6149", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:55:00.6149", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:55:00.6149", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:55:00.6149", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:55:00.7089", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00015\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00015\\n
\\n Description:<\/b> This is Task Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627083,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:55:00.707Z\",\"updatedOn\":\"2026-03-08T23:55:00.707Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:55:00.7089", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:55:00.7089", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:55:00.7089", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:55:00.7217", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:55:00.7217", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00015\"},{\"type\":\"text\",\"text\":\"This is Task Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:55:00.8077", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:55:00.8077", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:55:00.8077", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:00.8077", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:55:00.8077", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:55:00.8077", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47932\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:55:00.8164", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:55:00.8164", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:00.8164", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00016#" } { "timestamp": "2026-03-08 23:55:00.8164", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00016" } { "timestamp": "2026-03-08 23:55:00.8164", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:55:00.8164", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:55:00.8164", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:55:00.8164", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:55:00.8164", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:55:00.9139", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00016\\n
\\n Description:<\/b> This Is Task Description - Task\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627085,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:55:00.912Z\",\"updatedOn\":\"2026-03-08T23:55:00.912Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:55:00.9139", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:55:00.9139", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:55:00.9139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:55:00.9263", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:55:00.9263", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00016\"},{\"type\":\"text\",\"text\":\"This Is Task Description - Task\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:55:01.0135", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:55:01.0135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:55:01.0135", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:01.0135", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:55:01.0135", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:55:01.0135", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48022\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:55:01.0231", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:55:01.0231", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:01.0231", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00036#" } { "timestamp": "2026-03-08 23:55:01.0231", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00036" } { "timestamp": "2026-03-08 23:55:01.0333", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:55:01.0333", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:55:01.0333", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:55:01.0333", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:55:01.0333", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:55:01.1209", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00036\\n
\\n Description:<\/b> New Ticket\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627087,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:55:01.119Z\",\"updatedOn\":\"2026-03-08T23:55:01.119Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:55:01.1209", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:55:01.1209", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:55:01.1209", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:55:01.1343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:55:01.1343", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00036\"},{\"type\":\"text\",\"text\":\"New Ticket\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:55:01.2215", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:55:01.2215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:55:01.2215", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:01.2215", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:55:01.2215", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:55:01.2215", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00093\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:55:01.2215", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:55:01.2215", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:01.2215", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00093#" } { "timestamp": "2026-03-08 23:55:01.2215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00093" } { "timestamp": "2026-03-08 23:55:01.2374", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 23:55:01.2374", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:55:01.2374", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:55:01.2374", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:55:01.2374", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:55:01.3517", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00093\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00093\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627089,\"createdOn\":\"2026-03-08T23:55:01.350Z\",\"updatedOn\":\"2026-03-08T23:55:01.350Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:55:01.3517", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:55:01.3517", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:55:01.3517", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 23:55:01.3739", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 23:55:01.3739", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00093\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:55:01.4720", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:55:01.4720", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 23:55:01.4720", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:01.4720", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:55:01.4720", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:55:01.4720", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21684\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00151\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:55:01.4856", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:55:01.4856", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:01.4856", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00151#" } { "timestamp": "2026-03-08 23:55:01.4856", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00151" } { "timestamp": "2026-03-08 23:55:01.4856", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 23:55:01.4856", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:55:01.4856", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:55:01.4856", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:55:01.4856", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:55:01.5894", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00151\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00151\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627091,\"createdOn\":\"2026-03-08T23:55:01.588Z\",\"updatedOn\":\"2026-03-08T23:55:01.588Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:55:01.5894", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:55:01.5894", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:55:01.5894", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 23:55:01.5987", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 23:55:01.5987", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00151\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:55:01.6881", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:55:01.6881", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 23:55:01.6881", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:01.6881", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:55:01.6881", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:55:01.6898", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:55:01.6898", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:55:01.6898", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:01.6898", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-08 23:55:01.6898", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-08 23:55:01.7070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:55:01.7070", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:55:01.7070", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:55:01.7070", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:55:01.7070", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:55:01.7938", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627093,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:55:01.795Z\",\"updatedOn\":\"2026-03-08T23:55:01.795Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:55:01.7938", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:55:01.7938", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:55:01.7938", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:55:01.8091", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:55:01.8091", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:55:01.8986", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:55:01.8986", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:55:01.8986", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:01.8986", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:55:01.8986", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:55:01.8986", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21785\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00192\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:55:01.9090", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:55:01.9090", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:01.9090", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00192#" } { "timestamp": "2026-03-08 23:55:01.9090", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00192" } { "timestamp": "2026-03-08 23:55:01.9090", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 23:55:01.9090", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:55:01.9090", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:55:01.9090", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:55:01.9090", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:55:02.0069", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00192\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00192\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627095,\"createdOn\":\"2026-03-08T23:55:02.006Z\",\"updatedOn\":\"2026-03-08T23:55:02.006Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:55:02.0069", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:55:02.0069", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:55:02.0069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 23:55:02.0218", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 23:55:02.0218", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00192\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:55:02.1135", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:55:02.1135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 23:55:02.1135", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:02.1135", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:55:02.1135", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:55:02.1135", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:55:02.1135", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:55:02.1135", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:02.1135", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-08 23:55:02.1135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-08 23:55:02.1319", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:55:02.1319", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:55:02.1319", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:55:02.1319", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:55:02.1319", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:55:02.2273", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627097,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:55:02.226Z\",\"updatedOn\":\"2026-03-08T23:55:02.226Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:55:02.2273", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:55:02.2273", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:55:02.2273", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:55:02.2438", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:55:02.2438", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:55:02.3291", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:55:02.3291", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:55:02.3291", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:02.3291", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:55:02.3291", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:55:02.3291", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21800\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:55:02.3291", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:55:02.3291", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:02.3291", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00028#" } { "timestamp": "2026-03-08 23:55:02.3291", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00028" } { "timestamp": "2026-03-08 23:55:02.3452", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 23:55:02.3452", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:55:02.3452", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:55:02.3452", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:55:02.3452", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:55:02.4335", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627099,\"createdOn\":\"2026-03-08T23:55:02.432Z\",\"updatedOn\":\"2026-03-08T23:55:02.432Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:55:02.4335", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:55:02.4335", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:55:02.4335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 23:55:02.4487", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 23:55:02.4487", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:55:02.5370", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:55:02.5370", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 23:55:02.5370", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:02.5370", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:55:02.5370", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:55:02.5370", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:55:02.5370", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:55:02.5370", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:02.5370", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-08 23:55:02.5370", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-08 23:55:02.5551", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:55:02.5551", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:55:02.5551", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:55:02.5551", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:55:02.5551", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:55:02.6428", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627101,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:55:02.642Z\",\"updatedOn\":\"2026-03-08T23:55:02.642Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:55:02.6428", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:55:02.6428", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:55:02.6428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:55:02.6595", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:55:02.6595", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:55:02.7479", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:55:02.7479", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:55:02.7479", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:02.7479", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:55:02.7479", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:55:02.7479", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:55:02.7563", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:55:02.7563", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:02.7563", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-08 23:55:02.7563", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-08 23:55:02.7728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-08 23:55:02.7728", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:55:02.7728", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:55:02.7728", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:55:02.7728", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:55:02.8615", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627103,\"deliveryStatus\":1,\"createdOn\":\"2026-03-08T23:55:02.859Z\",\"updatedOn\":\"2026-03-08T23:55:02.859Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:55:02.8615", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:55:02.8615", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:55:02.8615", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-08 23:55:02.8615", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-08 23:55:02.8615", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:55:02.9613", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:55:02.9613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-08 23:55:02.9613", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:02.9613", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:55:02.9613", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:55:02.9613", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22169\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:55:02.9736", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:55:02.9736", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:02.9736", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00020#" } { "timestamp": "2026-03-08 23:55:02.9736", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00020" } { "timestamp": "2026-03-08 23:55:02.9736", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 23:55:02.9736", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:55:02.9736", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:55:02.9857", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:55:02.9857", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:55:03.0703", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00020\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627105,\"createdOn\":\"2026-03-08T23:55:03.071Z\",\"updatedOn\":\"2026-03-08T23:55:03.071Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:55:03.0703", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:55:03.0703", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:55:03.0703", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 23:55:03.0831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 23:55:03.0831", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00020\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:55:03.1707", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:55:03.1707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 23:55:03.1707", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:03.1707", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:55:03.1728", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:55:03.1728", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22388\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-08 23:55:03.1728", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:55:03.1728", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:03.1728", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00013#" } { "timestamp": "2026-03-08 23:55:03.1728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00013" } { "timestamp": "2026-03-08 23:55:03.1910", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-08 23:55:03.1910", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-08 23:55:03.1910", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-08 23:55:03.1910", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-08 23:55:03.1910", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-08 23:55:03.2787", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":627107,\"createdOn\":\"2026-03-08T23:55:03.277Z\",\"updatedOn\":\"2026-03-08T23:55:03.277Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-08 23:55:03.2787", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-08 23:55:03.2787", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-08 23:55:03.2787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-08 23:55:03.2923", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-08 23:55:03.2923", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-08 23:55:03.3799", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-08 23:55:03.3799", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-08 23:55:03.3799", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-08 23:55:03.3799", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:55:04.2072", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:55:04.2072", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 23:55:04.2072", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:55:04.2072", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 23:55:04.2072", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 23:55:04.2072", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:55:04.2072", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:55:04.2072", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:55:04.2072", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:55:04.2072", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:55:04.2072", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:55:04.2072", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:55:04.2072", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 23:55:04.2072", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 23:55:04.2072", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 23:55:04.2308", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:55:04.7505", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:55:04.7526", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 23:55:04.7526", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 23:55:04.7666", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:55:05.3138", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:55:05.3138", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 23:55:05.3138", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 23:55:05.3483", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:55:05.9419", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:55:05.9419", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:55:05.9419", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:55:05.9419", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:55:05.9419", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:55:05.9419", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:55:05.9419", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 23:55:05.9419", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 23:55:05.9419", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 23:55:05.9419", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 23:55:05.9419", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:55:05.9419", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-08 23:58:04.1814", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-08 23:58:04.1814", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-08 23:58:04.1869", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-08 23:58:04.1869", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-08 23:58:04.1869", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-08 23:58:04.1869", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:58:04.1869", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:58:04.1869", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:58:04.1869", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:58:04.1869", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:58:04.1869", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:58:04.1869", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-08 23:58:04.1869", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-08 23:58:04.1869", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-08 23:58:04.1869", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-08 23:58:04.2095", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:58:04.7321", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:58:04.7321", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-08 23:58:04.7321", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-08 23:58:04.7480", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:58:05.3064", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:58:05.3064", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-08 23:58:05.3102", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-08 23:58:05.3276", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-08 23:58:05.9321", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-08 23:58:05.9321", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-08 23:58:05.9353", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:58:05.9353", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-08 23:58:05.9353", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-08 23:58:05.9353", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-08 23:58:05.9353", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-08 23:58:05.9353", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-08 23:58:05.9353", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-08 23:58:05.9353", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-08 23:58:05.9353", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-08 23:58:05.9353", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }